Best Plumbing Services in Austin, TX

I am absolutely thrilled with the service from Fast Flow Plumbing and Drain. We had our foundation leveled which shattered a sewer pipe. They came out quickly, gave us a very reasonable estimate, and completed the work in just a few days - it was actually repaired before any other company could even get out to give us an estimate. Cori was great. Very communicative and honest about what needed to happen to get the break fixed. He even stuck around late to finish up the tests we needed to show we passed the post test. I will definitely be calling them in the future if we have anything else happen.

We had a major problem.  Our guest toilet drain was damaged due to settling clay soil and/or tree roots.  They ran a camera down the line to show me the damage, and told me the bad news.  The plan was to dig a tunnel under the slab to get to the break, fix it, and fill in the tunnel.  They did an amazing job.  It took about 10 days to do the entire job, but now that it's finished, I'm very happy with how detail-oriented they were.  It was very hard work to dig a tunnel 20-25 feet under the house, but they took turns digging, and even seemed to be in good spirits as they worked.  This is a family business.  Dad Mickey came by to check on the job before it started, and his sons and Steve are both knowledgeable and hard workers.  I'd never use anyone else.

Our toilet was leaking & after being put on the back burner for a month by another plumbing company recommended by the home warranty service, we got changed to David at Make it Drain.

David made us a priority & was able to work with our schedule. He came immediately the next day & fixed our toilet.

Unfortunately, another part of our toilet was still broken, so he had to come back. But again, scheduling was relatively easy & David did good work. Not sure how much was charged since we ran everything through our home warranty, but the work was good!

Our toilet is up & running & not leaking... woohoo! Thanks David!

Great experience. No issues. They were able to handle an issue my handyman couldn't tackle and got to it the same day. Will definitely reach out again.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Our sewer lateral  was backed up and Harry from this company was able to come over within a few hours after my call.  The issue was promptly fixed at a reasonable price and Harry took the time to walk me through the options should it happen again, which I appreciated. These guys will be my first call for plumbing needs from now on.

I had Fairway Installations out to my home this past week to install a water heater for me. Mine was still functioning fine, but it was over 12 years old, and I didn't want to be one of those people who wait for their unit to go out before seeking service. I had scheduled my appointment with Wilma and Amy, two of the nicest people I have ever spoken to over the phone. They had me scheduled for what suited my needs, for only two days after I had made the call. Then Cliff and Brandon(the installation team) for Fairway came and performed the install. They made the assessment of what was needed to bring my water heater up to city code, went over all my questions prior to the install, and quoted me before doing any work. The price was very fair, & I accepted their service. They made sure the heater had a pan, they got up on the roof and sealed around one of my pipes that had been leaking, and they had to drill to put a pipe for in case there were any leaks. I  was very impressed with their professionalism, the timeliness of the install, and also the cleanliness of how they did their work. I have read some of the past reviews of this company, and as someone who has worked in retail for many years, I can assure you, the negative feedback is truly a joke. People try to wait until a week before their Thanksgiving meal to get an oven installed, or wait until their water heater is 15 years old and goes out, and then when a quality plumber who actually goes by manufacturer specifications and city code they get angry. The real problem is the fly by night plumbers who undercut the real plumbers who are doing things correctly. Sure, other plumbers might be cheaper, but are they pulling a permit to make sure the consumer isn't fined by the city? Are other plumbers doing things the manufacturer calls for? Customers often times only care about price, and they don't realize that in the end they might be hurting themselves by using an unlicensed plumber, etc. I for one will be using Fairway for all my plumbing needs, because I want a company that is licensed and does things the correct way!

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I typically avoid writing bad reviews. But I just have to throw this out there...If you have any sort of problem that requires immediate attention, or attention that you scheduled, find another provider. I took two days off work waiting for these people to show up. Figured we'd be safe going with a national chain, I was sorely mistaken. Back to Thumbtack we go!

Horrible customer service.  Do NOT hire this company.  Steve's crew does not communicate effectively with the customer, has not repaired my plumbing (after leaving the job in disarray) and takes no responsibility for finishing the job.  I will be sure to share this on our neighborhood community bulletin board to make sure that my neighbors don't suffer through Steve's terrible customer experience.

Confidence Plumbing... my favorite.

Recently my dishwasher conked out, so I bought a used replacement from Craigslist. The seller also had a brand new gas range for sale, and she made me a deal on the pair.

Then I got them home and realized that I don't know anything about installing appliances, so I started calling plumbers. The prices from other plumbers were too far out of my budget, but Confidence Plumbers made me a firm quote (not just an estimate) at a reasonable price.

The plumber, JR, showed up later a few hours later, exactly when he said he would, and did a masterful job of installing both the dishwasher and the range. He was professional, thorough and clearly knew exactly what he was doing.

Thanks, Confidence Plumbing!

Why are you still reading this? Go call them already!

Reggie installed a water heater in May of 2020. In December 2021, the water heater stopped heating. The pilot wouldn't stay light. I reached out to Reggie. He was unable to come take a look. I called another plumber and when they came out, they told me the water heater was not installed up to code. The clearance of the gas control valve from the door supposed to be 1, there is no pan drain, the t & p goes up hill, vent in attic was disconnected and leaking carbon monoxide into the attic. I informed Reggie of these things and his response was his warranty is for one year. I don't understand.. what does a  warranty have to do with it being improperly installed? He's supposed to be a professional plumber, shouldn't he be installing per code and safety. Thankfully no one was harmed because of his unsafe installation. I may escalate this to licensing because of his response to the issues brought to light. It should have been installed properly and I shouldn't have to pay someone else to fix these issues that I already paid Reggie for. He seems uninterested in making this right.

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