Best Plumbing Services in Austin, TX

I want to thank Jacob, who saved me $$ and time, and also did wonderful things for my self confidence as a craftsman.
So, I am an aspiring handyman whose ambition at times outruns my ability.
I wanted to install a recirculating pump to save water, as it used to take a long time to get hot water at our master bathroom shower and sinks. I carefully followed all directions in the water heater owner's manual and the pump, and was able to eventually install the pump so it looks like in the pictures (albeit after many grunts, groans, lots of sweating, and mild cursing). It seems the older I get the less able I am to work under my sink!
Next, I went back to the water heater to turn it on. I again followed all the instructions on the owner's manual, but the pilot light wouldn't light. I tried it several times, and had give up hope of getting it lit without replacing parts. I even looked at videos on how to replace the igniter. Not too terribly difficult, but I've been there before. I'm superb at taking things apart, but not so good at putting them back together.
I finally decided I needed professional help, and looked on Yelp. Immediately, I got a response from Jacob, who talked me thru the procedure, verifying I had done everything right. It was tough, as we had a bad connection, and he was in the middle of a job. He offered to call me right back; while waiting, I went back to my heater, but kept the lights off so I could see the inside the igniter window. This time, I was able to see the spark, and even got the pilot to light briefly, though it shut off again. Right about then, Jacob got back to me, and helped me troubleshoot.
We went through the steps together, and this time the pilot stayed lit, and when I turned the thermostat on the heater, we got the big flame and whoosh, and not it's working just fine.
Thank you Jacob. You helped me repair my water heater from miles away, avoiding a trouble call from you (and $$), and avoided me trying to replace a part that was working just fine. In today's world, where so often people are less than honest, it's refreshing to find someone like you. Thank you.

I have been meaning to write a review about them since I first had an experience with them over a year ago but yelping is never the first thing that comes to mind when I get to my computer so I always forget. I always love when something I have had a great experience with has just a stream of great reviews, its good to know that others feel the same way.

Here goes, they are by far the best plumbing services in town. Do not let the Round Rock address deter you, they go ALL OVER Austin, They are very fair, extremely well priced and show up when they say they.

I am in real estate and am constantly having to give out referrals because of inspections ect. I am so lucky that I finally came across them every time we have to refer them out our clients come back to us so thankful and excited because they feel they were treated fairly got the job done right and are able to move forward with a transaction. To me that speaks volumes because when we recommend someone we want to know that our clients will get taken care of and I have no doubt in my mind that they will with Mickey and his crew.

I am not exaggerating when I say that every time we refer them out of clients could not be happier and are so thankful to us.

They are also who I use for my personal plumbing. They stand by the work 100% and if something comes up they will be back out to make sure that the problem is put to rest. They are very respectful, efficient, and how business should be done.

I give them my highest recommendation and confidently give out their name and number anytime someone asks for plumbing services. These are your guys!

If anyone has read my other reviews, you might know that I generally only like to talk about how great I am, but if I am going to take the time to review someone else, it is because they too, are great.  David is great.

David is exactly what I want from a professional. He explained everything I needed explaining. He solved my problem fast. I was out a hot water heater and would have had to wait a week to get one but David figured out a way to get me one within the hour and install it. He did and I was able to take a hot shower!

Pros
High Quality
Faster than fast
Polite
Digital receipts
Strong Communication
Small, local company - which is what Austin is about.
Really knows plumbing

Cons
Other plumbers are not David

Great experience. No issues. They were able to handle an issue my handyman couldn't tackle and got to it the same day. Will definitely reach out again.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

If you are looking for honest, knowledgearble, professional, courteous then Green Garden Plumbers is for you. Even though they didn't think he would be able to solve my problem, he still came over, spoke with me answered my questions and helped me find the right professional to do the job. We are repeat customers for a reason! He is the best plumber for any project, and if he can't help you, he will give you the name of someone who can.

These folks were easy to contact, easy to talk to and easy to set up an appointment with.

They showed up when they said they would, set up my water heater like they said they would, and were reasonably priced.

After they left, we thought the water pressure might have changed since the installation, and they sent someone out to check the pressure the next day as a courtesy call!

Prompt, professional, thorough and reasonably priced. What more could you ask for?

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

We had a pretty serious backup on Thanksgiving day and they arrived within a couple hours of our call. The technician was extremely professional, well kept, nice, communicative, and informative. He fixed the issue within a couple hours and cleaned up like he was never there. Price was much steeper than I anticipated, but I chalk that up to it being an emergency call on a holiday.

Steve's Plumbing came out to my house this week to fix some annoying but non-urgent problems.  They arrived on time and worked quickly.  Initial estimates for some of the work were in the $400-$500 range based on what they thought the problem was (going by my description of it only), but once they got into the plumbing they discovered that the issues were not nearly as bad as we had thought.  With a few quick tweaks, the jobs were done at a price of just over $100.  

I would have had no way of knowing that the problems were less severe than initially thought, so I really appreciate the honesty from Steve's.  I will definitely call them the next time I need plumbing work.

Though the service took several days longer to complete than expected, it seemed to be done well, and the plumbers were very pleasant.  Unfortunately, I never received the 10% of labor costs (over $600), and none of my emails were answered.  

Make sure you get the discount before paying for service.

Reggie installed a water heater in May of 2020. In December 2021, the water heater stopped heating. The pilot wouldn't stay light. I reached out to Reggie. He was unable to come take a look. I called another plumber and when they came out, they told me the water heater was not installed up to code. The clearance of the gas control valve from the door supposed to be 1, there is no pan drain, the t & p goes up hill, vent in attic was disconnected and leaking carbon monoxide into the attic. I informed Reggie of these things and his response was his warranty is for one year. I don't understand.. what does a  warranty have to do with it being improperly installed? He's supposed to be a professional plumber, shouldn't he be installing per code and safety. Thankfully no one was harmed because of his unsafe installation. I may escalate this to licensing because of his response to the issues brought to light. It should have been installed properly and I shouldn't have to pay someone else to fix these issues that I already paid Reggie for. He seems uninterested in making this right.

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