Best Plumbing Services in Austin, TX

I want to thank Jacob, who saved me $$ and time, and also did wonderful things for my self confidence as a craftsman.
So, I am an aspiring handyman whose ambition at times outruns my ability.
I wanted to install a recirculating pump to save water, as it used to take a long time to get hot water at our master bathroom shower and sinks. I carefully followed all directions in the water heater owner's manual and the pump, and was able to eventually install the pump so it looks like in the pictures (albeit after many grunts, groans, lots of sweating, and mild cursing). It seems the older I get the less able I am to work under my sink!
Next, I went back to the water heater to turn it on. I again followed all the instructions on the owner's manual, but the pilot light wouldn't light. I tried it several times, and had give up hope of getting it lit without replacing parts. I even looked at videos on how to replace the igniter. Not too terribly difficult, but I've been there before. I'm superb at taking things apart, but not so good at putting them back together.
I finally decided I needed professional help, and looked on Yelp. Immediately, I got a response from Jacob, who talked me thru the procedure, verifying I had done everything right. It was tough, as we had a bad connection, and he was in the middle of a job. He offered to call me right back; while waiting, I went back to my heater, but kept the lights off so I could see the inside the igniter window. This time, I was able to see the spark, and even got the pilot to light briefly, though it shut off again. Right about then, Jacob got back to me, and helped me troubleshoot.
We went through the steps together, and this time the pilot stayed lit, and when I turned the thermostat on the heater, we got the big flame and whoosh, and not it's working just fine.
Thank you Jacob. You helped me repair my water heater from miles away, avoiding a trouble call from you (and $$), and avoided me trying to replace a part that was working just fine. In today's world, where so often people are less than honest, it's refreshing to find someone like you. Thank you.

Simply amazing! They were so wonderful to work with. Extremely considerate of our circumstances and even stayed late to make sure we had a working toilet for the night. They went above and beyond and I will never use any other company for plumbing.

David from Make It Drain made a frustrating experience with my Home Warranty company so much smoother. He walked me through the process that my warranty claim would require and patiently worked with the warranty company to get my claim covered (he is a much more patient person than me). He came back to my house multiple times without complaint (as the warranty process is not a quick one) and ultimately replaced my toilet with a brand new one. Great guy - thanks, David!

Also, how awesome is the name Make It Drain?!

Great experience. No issues. They were able to handle an issue my handyman couldn't tackle and got to it the same day. Will definitely reach out again.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Our sewer lateral  was backed up and Harry from this company was able to come over within a few hours after my call.  The issue was promptly fixed at a reasonable price and Harry took the time to walk me through the options should it happen again, which I appreciated. These guys will be my first call for plumbing needs from now on.

My water heater died and we needed a new one quickly.  I called Fairway Installations, I was given a soft estimate over the phone and they came the next day to replace my old AO Smith low end heater with a top of the line Rheem.  The installation took an hour including bringing up to Texas Code.  The work was done professionally and impeccably.  The installers were friendly and professional.   The installation cost came in $175 below the low estimate given over the phone.  I would highly recommend Fairway Installation to anyone who asks.  They are also the preferred installer in our neighborhood having installed over 30 to very pleased customers.

Don

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I typically avoid writing bad reviews. But I just have to throw this out there...If you have any sort of problem that requires immediate attention, or attention that you scheduled, find another provider. I took two days off work waiting for these people to show up. Figured we'd be safe going with a national chain, I was sorely mistaken. Back to Thumbtack we go!

I called Steve's Plumbing last week to come out and check on a possible gas leak at a rental property and they were very responsive. A plumber was out the same day to assess the situation. They also billed me which made things very easy.

Eddie and Mike did a great job for us in fixing a leak in our upstairs bathroom. Communication was good and work was solidly done.

Reggie installed a water heater in May of 2020. In December 2021, the water heater stopped heating. The pilot wouldn't stay light. I reached out to Reggie. He was unable to come take a look. I called another plumber and when they came out, they told me the water heater was not installed up to code. The clearance of the gas control valve from the door supposed to be 1, there is no pan drain, the t & p goes up hill, vent in attic was disconnected and leaking carbon monoxide into the attic. I informed Reggie of these things and his response was his warranty is for one year. I don't understand.. what does a  warranty have to do with it being improperly installed? He's supposed to be a professional plumber, shouldn't he be installing per code and safety. Thankfully no one was harmed because of his unsafe installation. I may escalate this to licensing because of his response to the issues brought to light. It should have been installed properly and I shouldn't have to pay someone else to fix these issues that I already paid Reggie for. He seems uninterested in making this right.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php