Best Plumbing Services in United States

wonderful men.....they ran a gas line for my fireplace....superb work and very kind and polite..

A Smith & Vasser employee came out to my home. They're polite and efficient. I definitely recommend!

If you want something done right....do it yourself!

Paid Erickson Septic Service $1700 to put in a new lift station pump a little over a year ago. After the tech left, I plugged in my old pump to troubleshoot it. Turned out my pump wasn't even bad! It worked just fine! The only problem was the electrical connection in the sump hole. Fast forward to today. Circuit breaker tripped and wouldn't reset. I removed the lid and pumped the water out to find the plug was water logged and shorted out. The problem is, since it is below ground, they were supposed to put it in a waterproof box! I called Erickson to give them the chance to correct the inferior plug installation and they told me they didn't want the chance and pretty much tough luck. So, I paid $1700 for a pump I didn't need and a bad plug installation that failed. Way to go Erickson! I guess I will fix your mistake now.

The sump pump in our house in Worthington started running like crazy and there was tons of water on the curb. We called the public utilities and they determined that the leak was our responsibility.  They gave us a 14 day deadline to resolve the issue. That was a distressing experience. Who would we get to do this job? How would we afford 3-4 thousand?

Luckly, someone referred Bing Utilities. I called. I got to talk to the owner. He was very kind and you could tell in the way he spoke and the way explained things that he was well versed in this sort of problem.

He came a day later than expected due to some emergencies elsewhere. His kind attitude, expertise, specialized equipment and price (a fraction of what I heard others had to pay for the same work) made what could have been a terrible experience,  into a very, very good experience. Everyone in our family was very happy. Even my father who is an engineer was thrilled with the work and the price. I had to shake Mr. Bing's hand several times thanking him.

He also happily guarantees his work - for 10 years...

This is my first Yelp recommendation. This guy is great and the way he runs his business is of the highest standards. You won't be sorry if you choose to engage his services.

From our making an appointment with American Air until the plumber said his job was finished (and guaranteed his work for one year) we experienced nothing but mis-communication, excuses from the plumber who arrived not knowing what the job entailed, parts of the job left unfinished, and a tall tale about why the job wasn't finished.

The person who answered our first call to American Air said a plumber would be out two days later at 2:00. The same person said, I don't typically schedule plumbers, but I'll do my best. At 2:35 no plumber. I had been waiting for a call 30 minutes prior. We called the office to hear, your appointment is Thursday between 10:00 AM and 2:00 PM. Another day of waiting for me. At 2:00 PM the plumber arrived having no idea what our plumbing problem was even though we told the office. I showed him the faucet and asked him to be sure all parts were there. The plumber had to leave to get new stoppers, returned and spent 3 more hours installing kitchen faucets, fixing two bathroom stoppers and replacing the rods that hold the stoppers. We were told the rods were rusted but I never saw them. Did they really need to be replaced? The kitchen faucet was replaced. The plumber left.
I threw away the empty box that the faucet came in and I started to put soap in the dispenser. The soap fell all the way through to the cupboard under the sink. The bottle that holds the soap was not installed. There was no empty bottle anywhere.  All this for $930, an absurd amount of money for the jobs done, one job left undone and the waiting around the house for a wrongly scheduled appointment.

We called the office to say that the faucet job was not finished. We were told that the plumber said WE were supposed to fill the bottle with soap then get under the sink and attach it. SERIOUSLY? The directions that came with the faucet said we were to take off the dispenser top then pour the soap in from the top. (AS WE KNOW HOW TO DO) What the plumber said was simply not the truth!! And where is the bottle that holds the soap? We now have to buy a new bottle for $20 and get it installed ourselves because we had to leave town and American Air couldn't/wouldn't schedule a plumber to install the soap bottle before we left.

STAY CLEAR of this company. I'm shocked that they are even in business.

These guys are great.  I've had them to our house multiple times because our house is old and we have trees and the lines need to be blasted out every couple of years.  They show up when they say they will, they do the job without trying to up-sell anything, they clean up after themselves and they are reasonably priced.  They are my go-to plumbers.

Scheduled an appointment, was confirmed, then 2 weeks later they call and say they do not handle my service type during the time requested.

How is it that I could not be contacted earlier?
I had to take off work to make the appointment during that time.

Terrible. I had an appointment on Wednesday from 5:30-9:30. I called at 9:30 and they had to reschedule for Friday from 5:00-8:00. I called at 8:00 and they had to reschedule for Saturday from 10:00-12:00. I called at 12:00, 3:00, 6:00, and 9:00. The first three times they said they were running late and the last time they claimed they tried calling me at 6:00, when I was on the phone with them, and when I didn't answer, they went on to the next job.

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