Best Plumbing Services in Charlotte, NC

Jason and this team are the ones you need to go with - end of story.

I know very little about plumbing, and that's being generous, so choosing a team is a difficult thing. These guys had awesome reviews, so I reached out and we started discussing the project via text immediately. I shared photos of our base toilet flange completely destroyed, along with my worry that if they crack the piping during the fix, I could end up with a $3-$5K project on my hands. They reassured me they've done this millions of times, gave me a quote that was extremely fair, and said they could come by TOMORROW to fix it.

I gave them a chance and they completely and cleanly addressed the problem, and my worries, in about 30 minutes (!!). As I said to my wife right after they left - that was the best money we've spent in awhile.

Jason is a very intelligent guy, who not only understands the problem, but how it effects you and your home. He explained things thoroughly and simply. And on top of it, friendly, funny, normal, guy. I was comfortable having him in the house and working on it, which is a huge part of decision making with stuff you don't fully understand.

I'll go with him for every plumbing project I need from here on out. Make it easy on yourself, go with these guys.

quick response, good price for toilet unclog, if they would have brought shoe covers that would have earned 5 stars.

I have used Option One on several occasions now and I have yet to be dissatisfied with a single aspect of anything they have done for me!!! They have responded late at night and early morning, and they respond quickly!!
Their work is quality and they are efficient! Always friendly and above all HONEST!! I'm looking at you Timothy, thank you!
Cannot say enough about Option One!!
Highly recommend them!!

Customer Service was impeccable across the board - called & left message (on a Sunday evening) which was responded to within 10-minutes.  Mike W. followed up with a call to say that he was on his way and on-site service was as good as it gets.  Very satisfied across the board and will use again if need arises.

I was replacing a bathroom vanity on the 1st floor.  I ordered the vanity and bathroom faucet and attempted to install but was having difficulty with the connections as it wasn't reaching.  They came out and fixed the issue.  I really thought their team was professional and even adjusted to an earlier time.  Only drawback was the pricing was steeper than I would have expected.

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

Great service, would hire again, and recommend to friends. They were very quick to call me immediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet.

Thanks for the help!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Charlotte Plumbing did a great job fixing my leaky toilet! 7R my technician did a great job, place was spotless when he was done. Would highly recommend them.

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Highly recommend WyattWorks for their professionalism, work quality, response time and appreciation of a satisfied customer.  We needed a plumber on an urgent basis (probably not a lot of plumbing situations that aren't urgent) and they were right out.  The charges seemed a bit on the high side but I attribute this to the urgency and would still use this company again based on the value.  The special touch was the thank you note sent by the team thanking me for their business.  Nice touch.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

Very professional. Provided cost savings ideas and suggestions for how to maximize our budget for future projects. I would highly recommend this firm.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

Ask for Tom. A real pro and you don't see that very much these days. He is very knowledgeable and friendly.

After two years of being their Advantage member today I sadly regret to say I will no longer patronize this company. I have cancelled my membership.

On June 2nd my capacitor on my standard 3 ton residential unit went out. Normal market rate as of today after all this pandemic related price hike ranges in between $180-280 depending on where you go. I was charged $478.34 for something which costs $20  in parts in retail cost. This is after receiving my Advantage member discount. It was a 25 minute job.

They are getting 5 star for providing good service quality, but zero stars in value. Their prices have become predatory and they know people don't know better. For folks reading this review, know that if your late model AC suddenly doesn't cool one day it's most likely your capacitor. I should have called a handful of companies before calling them. After the work completed and before I posted this review, I price checked with two other companies which are also in Google and got quotes for under $300 including their visit fee in the Charlotte market.

Do yourself a favor and if you seek good value skip this company. If money is no object, I think these guys provide good service quality.

Ultimately it was my decision to allow the work to progress as I was sweating. The overcharge will not kill me but there is better value out there and it bothers me knowing that. I will give my business to the next company who provides a good value and not relies on people's discomfort to charge an exorberant fee. I wonder what they will quote for an actual AC install - glad we will never know.

Thumbs up this review if it was helpful.

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!