Best Plumbing Services in Charlotte, NC

I used Julian's Plumbing for the second time today and am VERY disappointed in their service. After sending them photos of the work I needed completed, they quoted me a price, but once they got to my home they quoted me completely different (much higher) prices. In addition, after completing the work, they left trash in my hallway and bathrooms, left soaping wet towels (not mine) in my sink, and left water standing under my sink (hopefully it won't warp my cabinets).

When I expressed my concern they stated that they were sorry that I was disappointed, but did not apologize and did not offer to remedy the situation in any way.

I read all these great reviews and called them out on a job to see why my shower wasn't working. My husband thought it was the diverter and mentioned that, so when they came to check it out  they thought that was what was wrong with it too. They left to get the part, but because I live in an old house the store didn't have the part in stock. They tried to make do with the old part, but it didn't work. A+ for creativity there. Come to find out, it wasn't the diverter at all but the shower hose.

I was a little disappointed that they didn't check the shower hose first, since that seems like an obvious first check kind of a thing. I ended up paying for more labor than I needed if the hose had been checked, but I am glad that they figured it out and we were back in the showering business.

They were very prompt calling us back and the plumbers were extremely polite.

Really friendly and good people but had a bit of a rough experience with them. Made an appointment to have my disposal looked
at because it was making a terrible noise. They waited all day to tell me actually we can't make it out today. Which is fine, things come up.

But Then when they finally did come the next Monday , the tech seemed incredibly confused as to what was going on, disappeared for 10 minutes and then said my supervisor said we can't fix your disposal but i can put a new one in for $500. I said no thank you and decided to just watch a YouTube video and see if i could do it myself. I found a metal toothpick wrapped around the blade and got it out and everything is fine now.

Kind of feel like they tried to upsell me. The tech didn't even look inside the disposal. Just turned it on once and then left to make a phone call.

ER plumbing was called to our townhome complex in the middle of the night to repair a water main break that a previous plumbing company just made worse.  As soon as they showed up, they had a plan in place to get water back on to the community.  Mike, Terry, Leonard, and Boyce were all professional and did great work.  Mike stayed on site for over 12 hrs and was very knowledgable, answering all of our questions.  He made sure the job was done right and wasn't going to leave until we had water on and no leaks.  I definitely recommend them and will use them again in the future!!

Professional and efficient! I am so happy to have Carolina Plumbing Pros in my back yard. Thank you for consulting a few projects in my home and assisting with a valve repair. The plumber was courteous, professional, and trustworthy. It's been a few weeks, and everything is holding up great.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

My goodness!  I have had two entirely different plumbing issues in the past month.  Josh was efficient and professional.  He showed me the problem and repaired the stopped toilet at a fair price.  So when my hot water was emptying water through the drain valve I called Charlotte Plumbing again.  Richard was equally as knowledgeable and quickly diagnosed the problem and repaired it on the spot.  I am so pleased to find someone I can trust and is also fairly priced.
Would I hire them again??  I hope I don't have to for a long time BUT YES, I did and I will.  Thank you Charlotte Plumbing

Very prompt response to my inquiry.
The estimate was very fair and complete  mike answered all my questions
They gave me a quick timeframe for the job to be completed
I changed out a gas water heater to an electric one
The job was done perfectly and had a great experience with this company
Very professional and communication was great

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

The plumbing install went great. We added a new water softener. However the installer added a four way plug to an outlet under our crawl. This outlet was connected to our condensate pump for hvac. It's been throwing a breaker daily for 2 weeks. They say they can at fox they aren't electricians. This situation was created by this very statement

Tired of crawling under my house to reset the breaker.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

They capped the 1/2 water line in our basement and rebuilt our upstairs shower faucet, all for a reasonable price.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

It was a very hot summer day when my AC unit's capacitor decided to give out. My wife and son were complaining about the heat once the AC stopped flowing.

A Morris-Jenkins tech came out and openly told me that the capacitor was worth $10-15 dollars, but I'd have to pay $350 for installation. I hesitated but didn't know if I'd be able to find the capacitor locally that same day, so I reluctantly told him to go ahead. That's on me.

My wife went up one side of me and down the other for wasting so much money on such a simple job, and she's right. I hated myself for it, but got over it. Now I just hate Morris-Jenkins, and I'll never get over THAT. I have them permanently blacklisted. NOTHING will make me use them again, EVER. There's gouging, and then there's gouging.

Oh, and Morris-Jenkins spam-called me a few months later as a bonus.

I called this company because I had issues with water in my tub and coming from the floor of my bathroom toilet. Along with other companies called, I decided to go with them because the rep on the phone said they we very honest people and do not charge for services that were not needed. This was their pitch for charging hourly vs flat rate. Seemed to make sense so I had them come out.
Now what did I actually get for my money? A whole bunch of nothing and a huge waste of time.
The plumber showed up at 2:50pm and had difficulty locating my sewage drain so he could snake it out. Mind you, he took the time out to view my neighbors yards and where their sewage drains were located. The sewage is also marked on the concrete, so finding it should have been all of 10 minutes. But, no....it took him 1 hour and 15 minutes to find the drain.
After he finally found it and popped open the drain, he informed me that this is a city issue and I should have called them, not the plumbing company. He also informed me that I would be charged for the full time he was there, even though some of the time he was smoking, walking in neighbors yards, and calling his office to get someone else to come help him look for the drain.
As you can imagine, I was upset to find that I had to pay almost $200 for him to do absolutely nothing. He did offer to snake the drain for me since he was already there, and since I still had the plumbing issues. I figured, why not? If I HAVE to pay him, at least I'd make him WORK for it. So, 25 minuteslater he tells me that his snake isn't long enough and that the city has to come do it afterall.  Awesome!! What CAN this company actually do, besides rip people off?
So, as he is packing up getting ready to leave, I go inside and write the check for the time he was there. But wait....there's more. I'm hit with an additional 15 minute charge, which is right around $37, for his drive time!! WHAT???? This was never mentioned to me when I called in with my issue, nor was it brought up when he arrived. I went back inside and wrote another check. At this point, I just wanted this guy and his company GONE!!!

PLEASE, SAVE YOURSELF A HEADACHE AND GET A DIFFERENT PLUMBER!!!!

I have had to use a plumber before for this same issue and not only did they locate the drain in less time, but they were able to snake the drain, pack up, and be gone in less time than these theives took to do a bunch of nothing. I will NEVER use this company again!

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!