Best Plumbing Services in Charlotte, NC

I've been hearing from a neighbor about their big-chain plumber and the incredibly expensive charge they paid for a basic job. That's compelled me to review Julian's.

Julian's Plumbing has done four or five jobs at my house. Twice, they found the problem was much easier and cheaper than originally thought. Once, I thought it was going to be a major repair and it wound up being $65. Another time, they cleared a clog and gave me tips on how to prevent it in the future and I haven't had a repeat.

They arrive at the scheduled time. They've never been late. They communicate well through the process. They're clean. They ask good questions that help find the real problem. They've been honest and saved me money. Who can ask for more than that?

Fantastic service from Brett and his team. Thank you guys for fixing the noise!! Loved that I could text and they were super responsive and on time. 5 stars!

My faucet was spurting water but Option One fixed it fast! I was amazed at how quickly they came to my house and took care of the problem with fairness and honesty! I will be using them again for sure! THANKS

I was kind of disappointed to receive an estimate to repair a main line water leak in my front yard with no investigation or even looking for the leak. The leak was near the water meter in the lower part of my yard; 5FT x 5FT square area. With a shovel, I found the leak in about an hour digging up a 2FT x 2FT square area and spending $25 in parts to repair the leak myself. I will say the technician was very friendly, listened to my concerns and arrived when he said he would. I did receive a call from they office to inform me the technician was on his way. Customer service was good, but I suggest you get more than one estimate before proceeding with your repairs.

NOTE: Owner Dave Parker contacted me early the morning after this review. He apologized and explained the reasoning for their what I considered to be a high estimate. After the explanation I felt better about the estimated cost. Even though the technician was very nice and very attentive, I feel that with the estimate that he was providing should have come with a more in-depth explanation. When the owner of a relatively large company like Dave's reaches out to your personally, It shows that he cares about his customers and his business. Thank you for taking the time Dave.

Friday afternoon 4:45 pm we had a leak in our hot water heater,  we called and they had someone out at our house within 30 minutes!   They did a quote and were out at 7:30 am the next day, Saturday, to install a new hot water heater.  So so professional; great pricing, expert installers.  I am so happy we called them.  Very knowledgeable and up to date options and advice was given.  Call them!!!!! Very happy.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I needed a plumber on a Saturday.  Will came highly recommended. Ordinarily he wouldn't came out to Gastonia but I'm glad that he did this for us. He worked quick and got my outdoor line fixed properly.  I would recommend him to anyone and definitely would use again myself! Thanks for the great service Will!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

We used this company a couple of times, the most recent being to flush a line and reset a toilet.  Each time our plumber (Guitar) was courteous, possessed outstanding communication skills and most important - did a thorough and professional job.  Highly recommended!

Very prompt response to my inquiry.
The estimate was very fair and complete  mike answered all my questions
They gave me a quick timeframe for the job to be completed
I changed out a gas water heater to an electric one
The job was done perfectly and had a great experience with this company
Very professional and communication was great

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Very overpriced bid for what I needed. I knew when the huge truck showed up with expensive advertising I was in trouble. I thought this was a small family company. Did not hire them after a really, really high bid for repairing a small length of pipe in my front yard.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

Small family run business. Awesome service, great price. Cain Jr. and JC were dispatched, they called 45 min out and were there when they said they would be. The two reset a toilet and installed a new sink/vanity in well under an hour. Strongly recommend!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

My girlfriend called these guys and the people are polite, capable and courteous, but their pricing for a simple sink drain cleanout is insane.  $89 for a trip charge (not credited into the job) + $473 to snake the drain for a pre tax total of $562; with tax a total of  $602.75. This job was less than an hour onsite.  
They claim upfront pricing, but do not give even rough pricing over the phone and will tell you that a knowledgable technician will call you and schedule an appointment.  The upfront pricing comes when they are on site and the clock is running with, in our case, an intimidated lady feeling trapped into the deal.
I have over 25 years in the construction industry as a licensed general contractor/remodeler/inspector and while I appreciate trade work and the cost to value as it relates to skill and overhead expense, there are some things that are way out of line. I would have done this myself, but my girlfriend was trying not to worry me with a simple problem leaving me to find out after the fact when I saw the invoice.

Once again these guys get the job done, but for a simple drain cleanout it would be in your best interest to shop elsewhere.

Terrible experience.  My old furnace died in Feb.  They were able to come out that evening and check it.  Need a new one.  The man that came out the first day gave me an estimate and said that it would be 2 or 3 days before they could install it.  When he found out I was going to pay for it instead of finance it said they could do it they next day.  Money rules I guess.  But another man came out the next day and said it would be $2000 more than the original estimate given to me and that they couldn't put it in that day.  Finally got it in and they didn't put a unit in big enough for my home so it was still cold in my house and my electric bill was huge cause it ran 24/7 trying to warm the house.  When I called them about this they said the estimator should have looked at my square footage and insulation to determine the unit I needed - and he had done none of this.  So they had to put a new unit in.  It stopped working completely less than 2 months later and they had to come back out and fix it and told me it was a problem that was going to keep happening every so often and it would be an $89 charge each time they had to come out and fix it.  Rip Off!!!!  Now 4 months later after instillation it's not working right again and the service guy who came out fixed it, but he said it was a temporary fix and gave me a list of $700.00 worth of things that needed to be fixed.  Why was I not told about these problems when they did the initial instillation?  Why didn't they fix them at that time?  Why didn't they tell me about these problems when they fixed it in April? Cause they want me to keep having problems so I have to call them and give them more and more money.

I will say that each service person I have dealt with have been very nice, very profession and helpful.  But it seems like they do the minimun required so they know that you'll need them to keep coming back.

Dickerson plumbing just came to my house and unclogged a sink drain in about 15 minutes.
The technician told me pricing has changed to a fixed cost of $250 + a $55 service call to unclog a drain, all drains, any drain, 1 fixed price. That comes to over $300 for 15 minutes. I called and complained and they reduced the bill to $210. There are lots of plumbing companies in Charlotte. Ask yourself would you call Dickerson again for service ?  

BTW, I also needed a toilet handle replaced, you know that $10 thing from Walmart. The price was $155 to install, about 5 minutes work and a $10 part.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.