Best Plumbing Services in Charlotte, NC

The three star rating is in regards to their pricing and lack of Covid precautions.  Neither of the service techs wore masks even though I answered my door wearing one (and Yelp info states that they wear them).  The invoice was for $275 which was listed as a service call (unclog kitchen sink drain).  After receiving the invoice I checked with a few other local plumbers and the max estimate they quoted for the job was $140.  The team was prompt and they completed the job in under 10 minutes and I have not had any issues since so their work was 5 star quality.  I just didn't want anyone else to have the sticker shock that I did and if you are taking Covid seriously you may want to confirm/insist they wear masks ahead of time (I felt awkward saying something once they were already there even though I had my own mask on).  Update - I changed my rating to four stars after Jason reached out to me personally to discuss my concerns.  He was very apologetic about the no masks and he explained the cost which had been communicated to the owner of my condo upfront (they had not communicated it to me and I was the one paying for the work).  I appreciated his concern for his customers satisfaction.

My shower had been draining slower and slower over the last few months, so I finally decided to find a plumber. Based on all the Yelp reviews and rating, this was a no-brainer.

I called All Hours on a Wednesday morning at 8 a.m.; Brett said they serviced Fort Mill and that someone could come out between 10:00 a.m. and 2:00 p.m. and would call 30 minutes prior to arriving. I told him my problem, he asked a few questions, and said it sounded like an easy drain cleaning, which would cost $119.

Like clockwork, Eric (and his assistant) called around 11:00 and got here at 11:30. They took off their shoes before they came in, which was a nice touch. It took them maybe 15 minutes, and it cost $119 exactly. Eric was prompt, professional, and even had some jokes - he told me they'd found a squirrel in the drain. It was hilarious once I realized he was kidding! Really it was just a big ol' glob of my hair, so a pretty easy cleaning.

Initial communication through yelp seemed promising from 'Larry- owner. I was provided a quote in person by a plumber. On the day of scheduled work a different plumber shows up 1.25 hours into the 2 hour window they were supposed to show up in and says the old quote is invalid and they need to write up a new one. Keep in mind this is after I had to go through a lengthy process to have water shut off in my building, during which I called Option One numerous times to touchbase and/ or reschedule. They never mentioned ONCE that the old qoute was invalid. I am of the opinion that this was a bait and switch. I do not recommend this company AT ALL. To change the quote at the start of service on the day of a scheduled service without any notification is completely wrong. It's bad business practice. The lack of communication ahead of time and the drastic change in price, meant that all my other dependent projects and the listing of my property was delayed. I wish I would have never reached out to this company.

ER Plumbing has helped us several times in the past few years with leaks, a new water heater, and the general fun plumbing stuff.  I would never call another plumber.  The workers are timely, friendly, and truly do care about fixing the problem for their customers without hassle. And they are open 24/7 which is always a plus for those unexpected emergencies.

Destiny was very helpful and Jordan did a great job installing my new shower valve and brining everything up to code, will definitely use them again!

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Had an excellent experience with Charlotte Plumbing. They came out today, the day after Thanksgiving, and our plumber, James, was fantastic and fixed my toilet and replace the entire valve within an hour for an extremely reasonable price. Excellent service, great quality.

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Mike Orlando did a fantastic job
The company from the time they answer to when the work is done is outstanding
We certainly have a new pluming company

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

I called because I had a broken sewer main.  Cain's couldn't come until the afternoon, so I called another plumber.  The other plumber told me that I needed to replace the entire sewer main to the street $$$.  
Cain's came as promised.  He and his partner spent time talking with me and diagnosing the problem.
They suggested contacting the city and having the city find and open their cleanout at the street to prove that it was not the city's problem.
The city came and fixed the problem for free.
WOW - I will hire these guys the next time I need a plumber.  If it weren't for Cain's correctly diagnosing the problem and telling me what to say to the City of Kannapolis, I would have had a huge repair bill.
Cudos to Kannapolis City.  They came within a few hours of my phone call.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

I was promised during a sales pitch from a Morris Jenkins rep that if i bought a tank-less water heater through them that i would get a manufacturer rebate and that i wouldn't have to do a darn thing to get the rebate. i was promised that Morris Jenkins would handle the entire matter. Well i bought the water heater, had them install it, now here it is months later and i still haven't received the rebate check. I've followed up a few times. Today when i called again to ask the whereabouts of the check they told me that wouldn't help me and that i should stop calling them. By the way they agree and acknowledge i was promised a rebate check and that they promised to handle the operational aspects of getting it. They just don't agree to make it happen. At this point i expect them to follow up but they won't. Really they should just write me the check and have it come out of Mr. Jenkins deep pockets.

I should have known not to believe anything a sales person says. I was stupid and didn't even get the promise in writing. Lesson learned - folksy commercials are just misleading.

I have used Jim Dickerson plumbing over the years, however will not use their services any longer. They over charge for labor and the cost of repairs. I had someone come out for 2 plumbing issues.. A leaking sink and tub. I was charged 3 hours of labor for sealing a leak under the kitchen sink and an attempt to repair the tub leak. The tub leak was not able to be fixed because of the need to replace a valve. The technician spent hours trying to find the water source in the house and then left to go get parts to attempt to repair the tub leak. I was charged 441.00 for labor and the cost of repairing the leak under the sink which was sealed.
After sending a request to speak with the technician to find out exact details of the work, their accounting department sent a return email only that stated they overcharged for the work done and credited 200.00. The total cost still remained at 288.00. I was charged for the time the tech left and attempted to find a part for work that was not completed. After knowing their inconsistency in their work, I will no longer use their services. Very disappointed.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!