Best Plumbing Services in Charlotte, NC

Thank you for the help with the bathroom drain!  Quick and friendly service, plus good advice on how to self-resolve in the future.  Much appreciated!

Very professional crew. They did an excellent job today for what I thought was a complicated job. They ran a new line for my kitchen sink drain because I broke the line while I was fixing a clog. The original line was behind my kitchen wall and they drilled a new hole under my kitchen cabinet to run the new drain. They gave me up front pricing and did more than what they initially told me but did not add on to the price. They are also very respectful of your property and cleaned up after the job. I highly recommend this company.  I will definitely use them again.

My faucet was spurting water but Option One fixed it fast! I was amazed at how quickly they came to my house and took care of the problem with fairness and honesty! I will be using them again for sure! THANKS

I had my hot water heater quit working and it was out of warranty, so, I looked on Yelp and found this company.  I called them up and they had somebody out within a couple of hours.  They also did a call back to let me know the technician was on his way.

My technician, Jeff, was very friendly and knowledgeable.  He checked over the water heater, explained the issue very thoroughly and gave me my options.  

I was very happy to do business w this company and will use them again next time.

I requested a quote for a broken pipe it was leaking but I did not know if it was the sprinkler or city water or sewer. The tech wanted $1200 for a patch on the city water pipe and $2600 for a new water pipe from the street to my home. I thought it was ridiculous.
My irrigation guy happened to drop by as I originally thought it was a leaky sprinkler. We had previously spoken earlier in the week. He confirmed its a leaky city of charlotte water pipe. He said I should find a 24/7 plumber and it should cost $500 or $600. He said to be careful as some plumbers will try to rip you off. I called option 1 and they provided a free quote on the spot for $640 and went to work today.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

Great service, would hire again, and recommend to friends. They were very quick to call me immediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet.

Thanks for the help!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Minor work done regarding hammer noise from pipes in wall. PRV install. Technician Josh is an absolute Rockstar. He loves his job and takes major pride in his work. If I was to use Charlotte Plumbing in the future, and I will, I will certainly request Josh. Never let this guy go! Give him a raise...whatever. super friendly and knowledgeable. A+++

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

I thoroughly enjoyed working with Seth and his team at WyattWorks.  They were willing to work with me to install 3 toilets.  Jeremy was professional and did a great job!  I highly recommend reaching out for your plumbing needs!  This team will take care of you!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

We needed a new reliable plumber, and a neighbor recommended them,
they came an hour earlier than expected, and fixed our screaming toilet in 20 min. So happy, toilet never worked so good!! Will be calling them again!!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

My air wasn't cooling correctly so I had Morris-Jenkins come out. I was able to get an appointment the next day. They came within their four hour window. The guy was very thorough but treated me like I was incompetent. I would have appreciated a little more professionalism. It also seemed like they were just trying to up-sell me on items.

Update: I had a second and third opinion come. They both disagreed with a lot of what Morris-Jenkins said. In retrospect, it seems like Morris-Jenkins tried to scare me on their original visit to sign with them immediately. The service supervisor did email me about this review to try to remedy the situation. I followed up, but have get to hear back. Please take caution when dealing with them. I really recommend a second or third opinion!

I have used Jim Dickerson plumbing over the years, however will not use their services any longer. They over charge for labor and the cost of repairs. I had someone come out for 2 plumbing issues.. A leaking sink and tub. I was charged 3 hours of labor for sealing a leak under the kitchen sink and an attempt to repair the tub leak. The tub leak was not able to be fixed because of the need to replace a valve. The technician spent hours trying to find the water source in the house and then left to go get parts to attempt to repair the tub leak. I was charged 441.00 for labor and the cost of repairing the leak under the sink which was sealed.
After sending a request to speak with the technician to find out exact details of the work, their accounting department sent a return email only that stated they overcharged for the work done and credited 200.00. The total cost still remained at 288.00. I was charged for the time the tech left and attempted to find a part for work that was not completed. After knowing their inconsistency in their work, I will no longer use their services. Very disappointed.

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.