Best Plumbing Services in Charlotte, NC

I always feel tentative when trying to choose a company to work on my house. (I wonder if they have had their friends and distant cousins write reviews.)

These guys are legit. I did not know them beforehand, but I am certainly glad I know them now. I had a main line sewer issue, called Julian's at 6 a.m., and Jason called me back by 6:30. Then Jeff arrived by 8:30 a.m. He fixed the problem, recommended a permanent solution, and went out of his way to reduce my costs because I couldn't afford the one option. They came out this morning on time (!!) and fixed the problem, showed me the work, were professional the entire time. These guys are worth every penny. I feel like I can finally rest easy knowing a chronic problem is not going to keep me up at night (in back-flow water) any more. They are fantastic. I cannot say that enough. Fantastic.

Called All Hours Plumbing late on a Saturday afternoon for a leak in the hot water pipe from the water heater and Eric arrived within a half hour! Professional with uniform, truck and tools. He was very familiar with this type of leak, replaced the pipe with new pex piping, and was finished within an hour for what was a very fair price. Not only was this the only company who could send someone out immediately (out of ten or more calls), but they had experience with this CPI Dura-Pex problem and explain it on their website. We are pleased to add to their Excellent reviews--Highest recommendation to this plumber!

Initial communication through yelp seemed promising from 'Larry- owner. I was provided a quote in person by a plumber. On the day of scheduled work a different plumber shows up 1.25 hours into the 2 hour window they were supposed to show up in and says the old quote is invalid and they need to write up a new one. Keep in mind this is after I had to go through a lengthy process to have water shut off in my building, during which I called Option One numerous times to touchbase and/ or reschedule. They never mentioned ONCE that the old qoute was invalid. I am of the opinion that this was a bait and switch. I do not recommend this company AT ALL. To change the quote at the start of service on the day of a scheduled service without any notification is completely wrong. It's bad business practice. The lack of communication ahead of time and the drastic change in price, meant that all my other dependent projects and the listing of my property was delayed. I wish I would have never reached out to this company.

My review is based largely on the level of E.R. Plumbing's customer service.

My water heater was leaking badly from the top of the tank and I was able to figure out that the expansion tank that sits between the water heater and my water supply was punctured. I could've done the repair myself using a $40 replacement tank from a big box store, but ultimately I decided I didn't want to overlook anything.

A technician was able to come out that afternoon. I explained my issue and that I wanted them to install a new expansion tank (I did end up purchasing one myself) and also inspect the system in case there were other problems. I was told that there was a minimum fee of $110, even though it was probably going to take only 20 minutes. I cared more about the peace of mind though, and I was thankful they were willing to use the tank I bought -- after tax and the service call fee, I'd end up paying over $200 for labor.

By the end of the visit, I felt like the service didn't measure up to the price. I wrote a review about it here and the owner (Dave Parker) replied right away. I went for the afternoon but by the time I got back, I had a couple of emails and missed calls too. I emailed back and forth with Dave throughout the next day and he went way above my expectations to make things right again.

I chose to remove my original review because I believe my experience was uncharacteristic of the service that the company wants to provide. They might not always hit the mark on the first try, but they're willing to hear genuine feedback and they'll go out of their way to make sure that you can rely on them again.

One note about the phone number on Yelp -- it might take you directly to a voice mailbox. If you need to get someone on the phone right away, try calling the number on E.R.'s website.

Expensive for what this is! they wanted for  charge me almost 700$ for installing a home water filter system and other places were cheaper so i went w other company instaed

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

James from Charlotte Plumbing fixed all of my problems in one visit and he did it right THE FIRST TIME.

At first, there was a strange smell in the house. I thought it might've been a natural gas leak.
I bought a meter on Amazon but it wasn't detecting any gas.
As we all know, buying a product like that on Amazon is a hit or miss.
Just to be safe, I called the fire department to have someone come out and make sure everything was alright.
They used a gas meter to try to detect if there was a gas leak, and they couldn't find ANYTHING.
They agreed there was still a strange smell, so I had a company come out and take a look for me.

The gas company that came out turned the gas off to my fireplace since the smell seemed to be concentrated mostly in one area of the house right next to the fireplace.
They said if the smell goes away in a couple of days then that must've been the culprit.
The smell never went away, so they came back to the house to turn the gas back on about 5 days later.

The smell started getting worse.
I was already having migraines everyday, and now I was starting to get nose bleeds.
I asked them if it could be sewer gas since the smell seemed to be worse when I was using the water.
They told me that I should go ahead and call a plumber.

Before I called the Charlotte Plumbing, I looked opened up the door to the crawl space of the house.
It had no smell, and the crawl space is in great shape.
I'm not a professional in gas or plumbing, but I wanted to make sure this plumbing company knew I did my due diligence to narrow the problem down.

I mentioned the fact that the crawl space seemed perfectly fine, and that the smell seemed to be coming from the baseboard downstairs next to the gas fireplace, but also when I ran a lot of water like laundry.

As soon as James stepped in the house, he immediately agreed that the smell was off.
Within 5 minutes he detected a gas leak and opened up the wall.
He said that the gas leak was so bad the whole house could've blown if I lit a candle or anything in the house.
He said the reason why the plumbing seemed tied to it was because the pipes have little vents that suck in air from the crawl space to operate properly.

Within 4 hours he fixed the gas leak entirely, and even fixed 3 of my slow running drains in the house.
James said, That surprises me that the gas company couldn't figure this out. They're usually a really good company that's really cautious. The guy that came over must've been new or something. All you have to do is actually listen to the customer and they'll tell you exactly what and where the problem is.

I am so impressed by Charlotte Plumbing. James was courteous, respectful, clean (he even wore little protectors over his shoes to protect my wood floors), punctual (they gave me a window of 8:00 AM - 9:00 AM) and James was knocking on my front door at 8:02 AM), and he is a real pro.

TLDR: I recommend this company to everyone. 10/10 experience.if you want the job done right the first time, call these  guys. They'll save you money, your house, and in my case my life!

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Jeremy did an awesome job finding the source of the leak in my home. Even though it turned out not to be plumbing related, he took his time to locate the source and even speak to my HOA. I highly recommend Jeremy and WyattWorks Plumbing!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

I called because I had a broken sewer main.  Cain's couldn't come until the afternoon, so I called another plumber.  The other plumber told me that I needed to replace the entire sewer main to the street $$$.  
Cain's came as promised.  He and his partner spent time talking with me and diagnosing the problem.
They suggested contacting the city and having the city find and open their cleanout at the street to prove that it was not the city's problem.
The city came and fixed the problem for free.
WOW - I will hire these guys the next time I need a plumber.  If it weren't for Cain's correctly diagnosing the problem and telling me what to say to the City of Kannapolis, I would have had a huge repair bill.
Cudos to Kannapolis City.  They came within a few hours of my phone call.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

I posted a review on 5/12/20 and would like to provide an update. I have spoken with Management and they have since mailed me the pipe that was allegedly removed from my property and have met me half way on a settlement.

I have used Jim Dickerson plumbing over the years, however will not use their services any longer. They over charge for labor and the cost of repairs. I had someone come out for 2 plumbing issues.. A leaking sink and tub. I was charged 3 hours of labor for sealing a leak under the kitchen sink and an attempt to repair the tub leak. The tub leak was not able to be fixed because of the need to replace a valve. The technician spent hours trying to find the water source in the house and then left to go get parts to attempt to repair the tub leak. I was charged 441.00 for labor and the cost of repairing the leak under the sink which was sealed.
After sending a request to speak with the technician to find out exact details of the work, their accounting department sent a return email only that stated they overcharged for the work done and credited 200.00. The total cost still remained at 288.00. I was charged for the time the tech left and attempted to find a part for work that was not completed. After knowing their inconsistency in their work, I will no longer use their services. Very disappointed.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.