Best Plumbing Services in Charlotte, NC

I had been having a hard time getting a plumber recommendation for Rock Hill. I needed a new kitchen faucet installed. I resorted to Yelp. The first one that came up with 5 star reviews I called but they didn't want to come all the way to Rock Hill (25 min) for a small job. I called Julian and he put me on his calendar. Then I get a text later that day saying if he finishes with his job early, he can go ahead and come out the next day! Yay!! To his word, he texted me an hour ahead and came out before my appt and put my faucet in. He was very personable and professional. He gas been in business for 40 years so he knows what he is doing. I will be calling him next time I have a plumbing issue! Thanks Julian!

The best we've ever dealt with!  We have owned many houses and have worked with a few different plumbing companies over the years but this is the best!  If you want trustworthy, honest, high integrity people to do superior work, this is who to call.  Neat, clean, friendly, no pressure, and they treat everyone as they would want to be treated. We can't say enough!

After managing with low water pressure, ongoing shower faucet issues and a kitchen faucet that was letting out a trickle of water, I called around and found Option One.  I am so glad that I did! Ted came out the next day, diagnosed the kitchen faucet issue (not a leak, but a likely replacement), addressed water pressure issues while there and gave me options on the shower faucet issue. What most impressed me is that Ted took the time to explain options, gave me a recommendation on the kitchen faucet and wanted to answer questions.  Did I mention that they give a FREE estimate (no trip fee) and held to it.  There were no surprises, and the work was done quickly and professionally!  What I most appreciated is that before the technician shows up, they text you a picture and name, along with their estimated time of arrival.  After many years trying to find a consistent plumber that provides good service at a reasonable price, I've found Option One!

The customer service was great and they came out the same night to look at a water heater.    I can't give them a better review because their cost was outrageous.   $2,000 to replace a water heater in the garage was twice what it should have been.   I was out of town and it was for one of my rental properties so I was in a bind.   I would suggest finding someone cheaper if you have time to shop around.

I had another company out to deal with a clog on a limited time deal.  They failed to remove the clog, and  told me that I had a collapsed pipe under my slab and gave me a huge quote, wanting to jackhammer up the concrete.  I called Carolina Plumbing Pros and they came out to evaluate and give another quote.  They unclogged it in minutes, let me know it was just a clogged pipe, and were quite honest and professional.  I like straight shooters, and will definitely put them at the top of my list.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

Great service, would hire again, and recommend to friends. They were very quick to call me immediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet.

Thanks for the help!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Charlotte Plumbing fix my problem in one day. They did not waste time, did not have to call and see if something match something else. They came to my house (on time) yanked out the thing that was broken and brought back a new unbroken thing and installed said thing.The job was done quick and the plumber was courteous, taking off his shoes before entering without being asked! Charlotte plumbing operates with attention to detail, these people are the real deal!

We had a pipe leak inside of our walls that all affected our floors.  The person that was initially supposed to come out was stuck on a job so the owner, Justin, came out.  Joe was there for the rest of the project.  They were professional, straightforward, polite and fixed the issue without trouble.  I definitely recommend this company and will continue to use them for any issues in the future.

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Customer service was good but got charged outrageously. It wasn't an emergency service and made an appointment. Got charged $540 for a less than $50 part I could have bought. Service guy showed up at 8AM and was finished by 8:40 AM. So not even a hour worth of labor. My mom doesn't speak English very well and I was here to help with translating. We feel like we got taken advantage of. Should have shopped around for a better quote. Not impressed with the amount they charged us. Granted they gave us a $30 dollar off coupon but still upset about the up charge for the part. Can't give zero stars. The plumber was friendly so I gave a star. Posted photos of the invoice, the part that was installed, and a quick search on the same part.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

Very professional. Provided cost savings ideas and suggestions for how to maximize our budget for future projects. I would highly recommend this firm.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

Have had two very bad experiences with them in the past couple of months. Having been priority advantage member, I used them for plumbing and AC for past few years. Recent plumbing experience technician quoted $700 to sleeve a main drain pipe. Fifteen minutes late he had broken the entire pipe and it was $3,700. All he could say was sorry, I won't charge you for the damage I did.

Next AC came out for annual service, and granted unit is old and I expected the possibility to replace. Technician said it was needed to be replaced, and I asked if it could still be charged with Freon and he quoted $3000 to charge it. Called some manager who got me on the phone to schedule a quote for system replacement. Get on the phone and he wants to schedule someone to call me on phone, not come out!? I said, whatever, just call after 5 Monday. Billy called and didn't ask any info, just said $10,950. So I have four other companies out since and not one quoted more than $4000 LESS than Morris Jenkins. I think they are actually a rip off and would advise anyone to avoid them.

Jim Dickerson is a helluva guy. I worked there for nearly four years, and was never asked to do anything illegal or unethical.  You get what you pay for, and the prices we charged were fair by market standards.  I left after a major contract cancelled, but would have stayed otherwise. I hope that the family has continued with his vision since he has stepped back in terms of management.

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.