Best Plumbing Services in Charlotte, NC

Jason came and replaced a 2003 water heater with a new one in a recently purchased condo. He did an amazing job and extremely professional. Jason also recommended a small change to the pipes to allow me to turn off the water when I travel out of town often. I really appreciate the flexibility, professionalism and help Jason and team had with me. Would highly recommend them!

quick response, good price for toilet unclog, if they would have brought shoe covers that would have earned 5 stars.

Business was very professional and responsive!  From quote to completion the process was seamless and expedient.

They were prompt and the tech himself was nice and seemed knowledgeable.  They concluded that there was nothing reasonable to do which was all well and good, and I respected him for not trying to upsell something that would not work.  I was initially unhappy with the charge for the evaluation of the problems when no fixing was done just a diagnostic survey, but the owner on hearing my concerns immediately got in touch with me.  He did tell that he thought their pricing was fair but he understood my concerns and agreed to refund me the full cost even though I was perfectly willing to pay a reasonable amount.  While I think they need to look at their pricing for diagnostic services, it is clear the company is really going for satisfaction for all clients and given this I would certainly look to them if I have another plumbing issue in the future.

I was referred Carolina Plumbing through my home warranty and I couldn't be happier we got connected--Scott was amazing! As a new homeowner, it's stressful enough to have things go wrong but also having to worry about finding a reliable, trustworthy plumber. Scott was very friendly, always accessible and quick to respond, explained everything clearly and went ABOVE and BEYOND expectations, spending numerous unbilled hours to make sure the problem was completely resolved and doing a thorough inspection to ensure no other systems were impacted. He also helped me hold another vendor accountable that did cleanup after I had a sewage leak and ensured they come back and completed the job when they cut corners. Scott of course didn't have to do any of this but he genuinely cared about me and wanted to make sure I was completely taken care of. I never thought I'd so much praise for a plumber but as a working professional, I can respect when someone truly does their job and takes pride in their work. Scott did that and then some. I will never be using another plumber as long as I live in the Charlotte area! Your dedication doesn't go unnoticed Scott!

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Let me start by saying... NEVER DO BUSINESS WITH THIS COMPANY! This was one of the most unprofessional and disorganized contractors I've ever had the displeasure of interacting with. The first tech was just plain LAZY and didn't want to work past 5pm (at least that's what his co-workers told me.)

Office personnel over the phone was unprofessional from the start. Talking too quickly and over me. Hung up on me. Did not tell me until 10 min before the tech was going to be at my house that they were going to replace the water heater.

First tech arrived on time at 3pm on Friday (of the 1-3pm time they gave). Was in a really big hurry. Nearly hit my wife's car parked in the driveway as he came in. Dropped the water heater off and left bc he said he had 30 min to do the job and wasn't going to be able to finish in time. Still no clue why. It was 3pm... why couldn't he do my job?

5:30pm second tech arrived. Spent about an hour removing our original tank which was still functioning, just leaking minimally.  New water heater the first tech dropped was the wrong one, too short and didn't have a stand or vent piping. He didnt have another one. He left at 6:30pm on Friday night leaving my wife and baby without hot water. Said another tech will be out tomorrow some time. They closed our work order with our landlord (Invitation Homes)

Saturday - wife and baby went to stay with family out of town so they could have hot water but I was stuck at home all day praying a plumber would show up to install the water heater. There was ZERO communication from the office that day. Thankfully the 3rd tech just showed up at around 2:30pm and I was there. Mid way through the job he realized he didnt have the proper tools (pex crimper) and had to drive to Lowes. Came back, got most of the job finished but at the end couldn't get the burner to light. At around 4:30pm he installed a new part and was able to make it work. It was not properly installed even though it was functioning. He was a super nice guy and I'm glad he showed up. But nothing could salvage the level of unprofessionalism we experienced.

What appeared to be an easy job after watching a YouTube video then turned into a weekend nightmare. We had to call Option One over the weekend due to a stuck cartridge in our shower handle. We couldn't run the water back into the house as we weren't sure if any parts had fallen behind the wall. Scott came out in about a 2 hour window after we called and rescued us and put our mind at ease. It was absolutely worth the extra weekend fee to have peace of mind from this company. This is the second time we've used them and we will call them back for any further plumbing needs.

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

I did not need Mr. Garvey's services as I just bought a new home,  but being unfamiliar with North Carolina's winters I thought I would ask him his opinion of how to deal with my water heater through the winter months.

He did a great job answering my questions, very friendly and appreciated his kind attitude and helping demeanor.   If I do need a plumber I would be using him based on that alone -- sometimes what a person does for you without any services in return tells you about their quality before you even need to use them.  Mr. Garvey passed that test with flying colors, and I would recommend him highly.

Fantastic service! Worked me into the schedule and was out within hours. Jeremy can and quickly assessed and gave me several options. The leak is gone and the price was fantastic!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

I did not know a Plumbing company in my area so used Yelp and Google and read reviews. I am always a little hesitant.
*******.  I hit the jackpot, when I called Cain's Able Plumbing! *****
I was very impressed, had 3 plumbing issues and they were in and out in no time . Extremely knowledgeable , professional and kind !
They actually fixed a small non plumbing issue for me that the plumbing issue created vs me having to call an electrician!
I was extremely satisfied and would highly recommend them .
I have now found my Plumbing Company, I can trust and depend on and don't need to look further. They squeezed me in their busy day !!
From my initial call to the end was a great experience with awesome customer service!
I wish I could rate a 10, they definitely deserve it,
Thanks again !!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

I let the person answering the phone  know what was happening before a plumber came out, not sure the worker even turned on the water. said need to repl unit for around $600 and $100 for diagnosis since you did not pay for a new unit. the reality of it is I diagnosed myself. when I called I was made to believe they would try to fix it but since the water is running through system they already know it needed to be replaced. $100 down the disposal. I will search for my own plumber now and in the future, I will do my own research. And not trust Home Advisors
THIS IS THE SUMMARY THEY GAVE ME AFTER : Order Notes
1. The customer stated that their garbage disposal was leaking. After inspection found that the disposal was leaking from the base. I'm
from the customer that you cannot repair it you would have to replace it. I gave options for the different disposals and the customer
did not want to move forward at this time. They paid the $89 diagnostic fee no mention if they decided to use us to install one of our
disposals then the diagnostic fee she paid will be deducted. If she would purchase your own disposal then just the labor fee would be
charged as normal with no deductions.
PS. When I called to complain, I was informed the charge was not a diagnosis but a home visit!

I have had two recent instances that needed an electrician quickly.  I called Jim Dickerson Co. And they were Johnny on the Spot.  I had appointments within 48 hours both times.  They are great to work with.  Their reps in the office and in the field are both so professional, friendly, and courteous.  They send reminder emails not only about your appointment, but when the rep/tech is on their way to your residence so you can be prepared for them.  

One of the best things is their pricing.  Pricing is in line with others or better.  You certainly get what you pay for, and they do not try to up sell you to items/work you don't need.  Their work is thorough and in my opinion, up to anyone's standards.  

I would recommend them to anyone looking for a first class experience.

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.