Best Plumbing Services in Charlotte, NC

I hate to write negative reviews but I'm still shocked that the owner I just spoke with by phone was so condescending, arrogant, and downright rude to a potential new customer.

This review is from our experience receiving an on-site quote from this company and follow up phone conversation, not any work as we will not be hiring them.

We discovered plumbing issues in our recently purchased home and called a few plumbers to come out for quotes, including Superior. The ladies who answer the phone are sweet as can be. The technician provided 3 quotes to break out the work, each of which was 2x higher than the next closest estimate I received. Immediately after they left city workers arrived to mark our lawn for gas/power lines, without our consent or acknowledgement. I called and they apologized that they had a mixup and called in the wrong address to be marked. To remedy the error and as a sign of good faith for future business I asked for our $45 consultation check to be destroyed and not cashed and I was told it would be destroyed.

A gentleman came on the phone and asked what was going on so I tried to explain but to no avail. I have zero tolerance for any business whose owner or employee raises their voice to me and speaks over me when I'm trying to voice my concern, and trying to sort out the mixup. It's a shame because the two technicians who arrived were very courteous and polite, though they pushed hard for the highest quote that another plumber said was unnecessary work at this time. (Later confirmed he was the owner.)

This single experience unfortunately lost this company our business and likely the business of our network.

With temperatures in single digits, late Saturday,when no other plumber would respond to an emergency..Jeff Jordan was an Angel.  My 94 year old twin aunts, experienced  an exploded pipe.  Their caregiver discovered the water spraying in the side yard.  Had no idea where the cut off valve was.  He came to cut off the valve...but could not leave them without water.   He worked until after dark and fixed the pipe.   God Bless him.

Jason and his team converted a very large fountain into a nice fire pit.  The job ended up being bigger than initially anticipated but Jason and his crew worked until everyone was satisfied and he maintained his quoted price, regardless of extra hours/product the project took.  Highly recommend

Over the Christmas holidays my hot water went out.  They were quick to access the problem and once they had the correct part fix the issue. Restoring hot water.  I would recommend Eneco to anyone with plumbing and/or HVAC issues!

Amazing to work with! My hot water heater went out at my business and they came very promptly! They also went above and beyond to get the job done when it was convenient for us. Highly recommend!

The most authentic family owned business. As a sales professional I meet a number of business owners. Eddie and Tawny are immensely kind and care for the community of Charlotte. I highly recommend Heyworth Plumbing for commercial projects.

Brian was very professional and arrived on time.
Although I ended up not needing any work done, it was still nice to have him come out and give peace of mind. I would definitely use this service again in the future!

Needed help with a toilet handle replacement (after my attempt failed) and Jerry was awesome!!
Responded quickly with an exact cost after I provided him some pictures and detail and he was prompt, courteous and friendly!!
Worked out smoothly and he followed up to be sure all was ok several days!!!

Today i called Discount Rooter to see if someone could help my Mom with an kitchen drain blockage. She had one of those BIG well known Plumbing companies come out and they TRIED to clean the drain and could not do it, but charged her $385.00 and that was with a Veterans discount. They told her they would have to run a new line to the septic tank because the current line was no good, it had a root in the pipe or the pipe collapsed and by the way that's going to cost and additional $5200.00. I got wind of this and said no way, lets call someone else. I was pleasantly surprised when Discount Rooter said they could come out today. I met them at the house gave Lonnie the information, he took a look around and began working to clean the drain. It was not long until he was able to clear the drain and also corrected another issue that the BIG Plumbing company had left, at way less than 10% of what the other company wanted to charge.  Needless to say my Mom was very happy and she now has a new plumber to call with any problems. Lonnie was honest and fair and I would definitely recommend him in the future.

I had the pleasure of having John Ritchie do some plumbing for me today. First of all what a pleasant man and very honest. I had two issues a leak in the kitchen and a leak in my bathroom. When he first started with the kitchen he checked like crazy for anything leaking.  He checked the dishwasher, garbage disposal, and obviously the sink no leak. Now a few years back I had another plumber install a garbage disposal. So actually I believe we were dealing with an old leak, because there  was no leaking to be found.  The bottom of the cabinet was messed up and and the wood was warped I believe from a previous leak. I am redoing my kitchen and I did not want to have that  problem come back. Now he did make reference to the plumbing being over 25 years old and we could re pipe with new piping but we actually both decided that it really was not really necessary at this time. Okay on with the bathroom. Actually he knew what it was right away, the faucet itself was leaking. So down to Lowes he goes.  He picked out an attractive faucet installed it in no time and voila no leaks. Now I need a handyman to fix the wood in the kitchen and the bathroom. So as you can tell I was quite pleased with John of Ritchie Plumbing and his personable, honest, and knowledgeable  business ethics. I have his card and I would recommend him to anyone with plumbing issues. Oh and very important I was very happy with the cost.

Recently moved to North Carolina and experienced a few plumbing issues in our new rental. Signature Plumbing assisted us in resolving several unexpected issues quickly!  They are very knowledgeable, timely, and professional.  We couldn't be more happier and will definitely use them in the future when we finally purchase our own home. If you're looking for a reputable plumbing company, no need to look any further.  Signature Plumbing can provide you with so much comfort knowing that the work will be done correctly! You will not be disappointed!

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

Really annoyed. These guys have been out to fix my sewer pump four times in two years. They charged me hundreds to replace it a year ago but still isn't fixed.  They have been out twice since then and charged me each time but haven't fixed it .  I got home today and yep it was out again but this time I called they told me they couldn't come out for 5 days as they were very busy. Gee maybe if they had fixed it over the past 4 times I wouldn't have to wait. I'm tired of companies that don't stand behind their work , don't deliver when they caused the problem. 4 times and still a problem and now apparently I cant use the plumbing for 5 days.   Zero interest on solving problem they should have solved. Seriously Cliff I'm done with you and also that whiny receptionist you have. I'll find a plumber who actually does the work you pay for

I think the previous reviews were either friends of Mike's or employees because he destroyed our house, took his money and never completed the job.  We hired Mike to install a set of gas logs.  He quoted me 350 dollars over the phone. Fine, I thought that was a great deal compared to the 600 quoted from Piedmont.  Apparently he has never actually installed gas logs and just started randomly drilling holes in the fireplace.  Once he did this, he announced he needed different drill bits and left. 2 days later, after several calls to his wife (she answers the phone), and to Mike's cell, he finally came back and messed around for about 11 hours, completely wrecking the house.  Um, he had the gas logs disassembled on my granite kitchen counter???  He told us it was the logs, they were faulty or broken or whatever so my boyfriend took them back to Lowes.  He ran into a similar problem with the second set which are probably ruined from him messing with them. So we are left without a working fireplace, broken logs, a hole in the rug that Mike tried to hide, filth everywhere and he managed to steal the 350 dollars off the counter.  Do yourself a favor, don't hire this guy, he's nice enough but I'm fairly certain couldn't plumb himself out of a wet paper bag.  Zero stars.

Outstanding plumbing company! They are on time, efficient and very competatively priced. We had Taylor come out and do a job and he was outstanding. Very friendly and knowledgeable.  I definitely recommend this company for any plumbing need.

Received a quote to install a new dishwasher for $450.  (Which is more than the cost of the dishwasher itself!) I could have afforded an army of elves to wash my dishes by hand for that price.  Ended up contracting a handyman to do it for $150. No unusual piping issues.

I called while out of town and talked to Natalie, explained my problem and she understood my situation completely.  We arranged to have Kieran to come out today to inspect my problem and resolve it.  Kieran was very professional, informative, and fixed my problem quickly at a reasonable price.  I did not have a go to plumber until now.  Highly recommend using Ultimate Plumbing.

If I could give no stars, I would. Very unprofessional ! I guess they don't want to keep customers. Called a few times to get someone out for a leak, woman on phone says someone will have to call me back. 24 hours later no call, when you call back they tell you no one can come out, she knew that 24 hours ago, why not say that before or why not use the telephone number you asked for to update your customer.

Wow in total shock and disbelief
We received our Holbrook's bill for last week's overcharge
I honestly thought  damn $75.00 just to walk through the front door  is highway robbery
I mean seriously less than  a four minute drive $75.00  

Boom  we were charged a whopping $101.65 for Matt to tell us it wasn't their job!
Wow it stated the charge was for the plumbing  job how is it a fckn plumbing job when the man never actually touched anything and was here a total of 2.1 minutes????
Really seriously?
What a rip off !
I called Holbrook's today and the lady said we did a plumbing job we had to charge you we had tooo!!!!
Nahh homie all you gotta do in this shit Miserable life is one  pay tax's
The other die and make you're peace wit one heaven   up  above  !!!!!
Smdh
You'd actually think  we've been longstanding fAithful customers of theres 40 plus year's  strong
You'd think they'd have a little bit of compassion and consideration for their  faithful dumbass customers like us
It's all about money  money  
They are straight crooks who honestly don't give a damn about thier customers at the end of the day
At the beginning of the day or anytime in between!
That's a disgrace and Shame
I honestly don't know how these soo called humans sleep  at night
There's a special place in hell for folks like these
From know it all repair ‍ men to not knowing jack shit it's been ongoing two weeks
The Dr appliance guy Brock informed me the reason our refrigerator was one day hot  the next cold  that was normal I the summer  that po dumbass fool ‍‍
They stole $95.23 for bad advice walked out didn't do their job either
Total loss last week $251.00
And and entire life time loss of respect  and dignity

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php