Best Plumbing Services in Charlotte, NC

Our home still had the original hot water heater and it's getting to be close to 25 years old. Time for a replacement and I want to go tankless. Mrs. K. did the shopping around and called three plumbers for estimates. Superior responded, provided a written quote (not an estimate, a quote!) and also offered to do some kitchen sink repair that we needed. They were not the cheapest but they had the best reviews here and on other sites.

The technicians who arrived on time and practiced the appropriate COVID protocols with masks on the entire time. They took care of cutting out our old water heater (bye, friend!), running all the new pipes and hooking up our new tankless heater outside the house.  It took them all day and afterwards, we've got limitless hot water!

There was one problem and when we called the technician, he was immediately back to us to repair it. They had neglected to reconnect the gas pipe to our gas fireplace. A small oopsie and it was resolved relatively quickly with a sincere apology for the trouble,

The new unit looks great and it works great. I am extremely pleased and posting this five star review.

[Review 14367 overall, 1691 of 2020, number 2709 in North Carolina.]

With temperatures in single digits, late Saturday,when no other plumber would respond to an emergency..Jeff Jordan was an Angel.  My 94 year old twin aunts, experienced  an exploded pipe.  Their caregiver discovered the water spraying in the side yard.  Had no idea where the cut off valve was.  He came to cut off the valve...but could not leave them without water.   He worked until after dark and fixed the pipe.   God Bless him.

Jason and his team converted a very large fountain into a nice fire pit.  The job ended up being bigger than initially anticipated but Jason and his crew worked until everyone was satisfied and he maintained his quoted price, regardless of extra hours/product the project took.  Highly recommend

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Hot water heater wasn't working properly and they were originally out a week or so.  Something opened up and they were there in an hour.  Took care of the issue in 15 minutes and now working great.  Scott was very professional and courteous.

The most authentic family owned business. As a sales professional I meet a number of business owners. Eddie and Tawny are immensely kind and care for the community of Charlotte. I highly recommend Heyworth Plumbing for commercial projects.

Brian was very professional and arrived on time.
Although I ended up not needing any work done, it was still nice to have him come out and give peace of mind. I would definitely use this service again in the future!

Jerry was from the very beginning extremely knowledgeable. We originally thought we needed to switch from our current working water heater to a tankless because of the long wait for hot water. After hearing our problem he was already brainstorming a more affordable solution. He was quick with responses and very thorough with explaining things to us. His quotes were reasonably priced. Professional written quotes were emailed to us. His work was quick and clean. Very satisfied with the over all experience. We have literally no wait for hot water now at a fraction of the price other places we're quoting us. You can trust Jerry and he takes pride in his work. We will definitely be returning to Jerry for future work.

I am very pleased with this company and with our plumber Lonie! I called this morning and Lonie was here by 12 noon. He fixed the issue within 10 mins and we are now able to do laundry again! We would recommend this company to anyone! Thank you for the speed, your knowledge and your customer service!

Ritchie Plumbing is one of the best. I had a major plumbing job needed to be done, and I called Ritchie Plumbing along with a few others for quotes. John came out and was professional, explained what needed to be done, and had a reasonable quote. He was quick with responses during the whole process, extremely easy to work with, and super friendly. When I had questions, he took the time to explain the answer. John went over and above to make sure the plumbing was done right and timely. I can not recommend the team enough! If you have a plumbing job (no matter small or large), don't go with the big corporate companies, stick with a local and well reputable company like Ritchie Plumbing!

Recently moved to North Carolina and experienced a few plumbing issues in our new rental. Signature Plumbing assisted us in resolving several unexpected issues quickly!  They are very knowledgeable, timely, and professional.  We couldn't be more happier and will definitely use them in the future when we finally purchase our own home. If you're looking for a reputable plumbing company, no need to look any further.  Signature Plumbing can provide you with so much comfort knowing that the work will be done correctly! You will not be disappointed!

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

While I have heard Cliff's plumbing is great and recommended by everyone I asked. I wouldn't know because they were too busy to come out and looked at my backed up kitchen sink. The earliest they could send anyone was next week. I'm sure they are great if they stay that busy but that doesn't work for me when I need help as soon as possible.

I think the previous reviews were either friends of Mike's or employees because he destroyed our house, took his money and never completed the job.  We hired Mike to install a set of gas logs.  He quoted me 350 dollars over the phone. Fine, I thought that was a great deal compared to the 600 quoted from Piedmont.  Apparently he has never actually installed gas logs and just started randomly drilling holes in the fireplace.  Once he did this, he announced he needed different drill bits and left. 2 days later, after several calls to his wife (she answers the phone), and to Mike's cell, he finally came back and messed around for about 11 hours, completely wrecking the house.  Um, he had the gas logs disassembled on my granite kitchen counter???  He told us it was the logs, they were faulty or broken or whatever so my boyfriend took them back to Lowes.  He ran into a similar problem with the second set which are probably ruined from him messing with them. So we are left without a working fireplace, broken logs, a hole in the rug that Mike tried to hide, filth everywhere and he managed to steal the 350 dollars off the counter.  Do yourself a favor, don't hire this guy, he's nice enough but I'm fairly certain couldn't plumb himself out of a wet paper bag.  Zero stars.

Chris Blackwell diagnosed a leak under our kitchen sink. He replaced the leaking garbage disposal. He also inspected our water tank and is going to give us a quote on replacing it so our water pressure won't fluctuate. He was very friendly and very efficient.

Just a follow up to my below review; I got a nice call from Shane and AAA circling back and trying to remedy the situation. Thank you AAA, its much appreciated. Grateful for the follow up, incidents happen but its how we respond to those service issues. Thank you!

Responded quickly to my initial call. Was able to come out in a timely manner. Was professional reliable courteous did a great job with a fair price. No complaints and I'll use them again and recommend them to others.
My initial review is the above paragraph. since that time they've been over to my house again and although the work was OK it was not satisfactorily completed and we had to call them out again. These guys are always courteous and they do show up but I need more than that to keep a five star review, I had left it though because I thought maybe it was a fluke
Recently, I called in the morning because our hot water heater was out. I was told that they would call me back within a short time to let me know if they fix that kind. No call back so I called at 4:30 that afternoon. I was told that yes they can fix that kind but it is a $300 diagnostic fee. I asked what that meant and he told me that it was $300 for them just to come to my house. I tried to clarify would that amount be subtracted from the bill after the problem is resolved and I could not get an answer so he transferred me. Eventually I was told yes that would be subtracted from the final bill and they could come out the next day. After I hung up I felt a little uneasy so I went to the water heater website and found that they recommended someone in Denver. I ended up going with that plumber and ended up paying less than half of what ultimate plumbing diagnostic fee alone was for the entire job to be completed.
I can't say these are not good plumbers or the business isn't good but it isn't a five-star experience, but I think if you really need a plumber and they were available it's a decent bet. I went with Denver plumbing and it was a five-star experience so I will stick with them from here on out.

Thomas Carter is super knowledgable, fair and went the extra mile to assist us.  He and his friendly crew re-piped our ranch home which was full of bad PEX pipe.  He took the time to explain the process and was very detailed.  His rates are reasonable, his customer service is fantastic and I would highly recommend him.  Good guy and great master plumber!!!!

Wow in total shock and disbelief
We received our Holbrook's bill for last week's overcharge
I honestly thought  damn $75.00 just to walk through the front door  is highway robbery
I mean seriously less than  a four minute drive $75.00  

Boom  we were charged a whopping $101.65 for Matt to tell us it wasn't their job!
Wow it stated the charge was for the plumbing  job how is it a fckn plumbing job when the man never actually touched anything and was here a total of 2.1 minutes????
Really seriously?
What a rip off !
I called Holbrook's today and the lady said we did a plumbing job we had to charge you we had tooo!!!!
Nahh homie all you gotta do in this shit Miserable life is one  pay tax's
The other die and make you're peace wit one heaven   up  above  !!!!!
Smdh
You'd actually think  we've been longstanding fAithful customers of theres 40 plus year's  strong
You'd think they'd have a little bit of compassion and consideration for their  faithful dumbass customers like us
It's all about money  money  
They are straight crooks who honestly don't give a damn about thier customers at the end of the day
At the beginning of the day or anytime in between!
That's a disgrace and Shame
I honestly don't know how these soo called humans sleep  at night
There's a special place in hell for folks like these
From know it all repair ‍ men to not knowing jack shit it's been ongoing two weeks
The Dr appliance guy Brock informed me the reason our refrigerator was one day hot  the next cold  that was normal I the summer  that po dumbass fool ‍‍
They stole $95.23 for bad advice walked out didn't do their job either
Total loss last week $251.00
And and entire life time loss of respect  and dignity

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