Best Plumbing Services in Charlotte, NC

I hate to write negative reviews but I'm still shocked that the owner I just spoke with by phone was so condescending, arrogant, and downright rude to a potential new customer.

This review is from our experience receiving an on-site quote from this company and follow up phone conversation, not any work as we will not be hiring them.

We discovered plumbing issues in our recently purchased home and called a few plumbers to come out for quotes, including Superior. The ladies who answer the phone are sweet as can be. The technician provided 3 quotes to break out the work, each of which was 2x higher than the next closest estimate I received. Immediately after they left city workers arrived to mark our lawn for gas/power lines, without our consent or acknowledgement. I called and they apologized that they had a mixup and called in the wrong address to be marked. To remedy the error and as a sign of good faith for future business I asked for our $45 consultation check to be destroyed and not cashed and I was told it would be destroyed.

A gentleman came on the phone and asked what was going on so I tried to explain but to no avail. I have zero tolerance for any business whose owner or employee raises their voice to me and speaks over me when I'm trying to voice my concern, and trying to sort out the mixup. It's a shame because the two technicians who arrived were very courteous and polite, though they pushed hard for the highest quote that another plumber said was unnecessary work at this time. (Later confirmed he was the owner.)

This single experience unfortunately lost this company our business and likely the business of our network.

With temperatures in single digits, late Saturday,when no other plumber would respond to an emergency..Jeff Jordan was an Angel.  My 94 year old twin aunts, experienced  an exploded pipe.  Their caregiver discovered the water spraying in the side yard.  Had no idea where the cut off valve was.  He came to cut off the valve...but could not leave them without water.   He worked until after dark and fixed the pipe.   God Bless him.

Jason and his team converted a very large fountain into a nice fire pit.  The job ended up being bigger than initially anticipated but Jason and his crew worked until everyone was satisfied and he maintained his quoted price, regardless of extra hours/product the project took.  Highly recommend

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Called twice for them to come out for plumbing estimate. Promise to come for estimate. I waited until 5:30 , no show. Next day waited again , no call and no show. I gave a one because I couldn't give a zero.

The most authentic family owned business. As a sales professional I meet a number of business owners. Eddie and Tawny are immensely kind and care for the community of Charlotte. I highly recommend Heyworth Plumbing for commercial projects.

Brian was very professional and arrived on time.
Although I ended up not needing any work done, it was still nice to have him come out and give peace of mind. I would definitely use this service again in the future!

Jerry was from the very beginning extremely knowledgeable. We originally thought we needed to switch from our current working water heater to a tankless because of the long wait for hot water. After hearing our problem he was already brainstorming a more affordable solution. He was quick with responses and very thorough with explaining things to us. His quotes were reasonably priced. Professional written quotes were emailed to us. His work was quick and clean. Very satisfied with the over all experience. We have literally no wait for hot water now at a fraction of the price other places we're quoting us. You can trust Jerry and he takes pride in his work. We will definitely be returning to Jerry for future work.

I am very pleased with this company and with our plumber Lonie! I called this morning and Lonie was here by 12 noon. He fixed the issue within 10 mins and we are now able to do laundry again! We would recommend this company to anyone! Thank you for the speed, your knowledge and your customer service!

I had the pleasure of having John Ritchie do some plumbing for me today. First of all what a pleasant man and very honest. I had two issues a leak in the kitchen and a leak in my bathroom. When he first started with the kitchen he checked like crazy for anything leaking.  He checked the dishwasher, garbage disposal, and obviously the sink no leak. Now a few years back I had another plumber install a garbage disposal. So actually I believe we were dealing with an old leak, because there  was no leaking to be found.  The bottom of the cabinet was messed up and and the wood was warped I believe from a previous leak. I am redoing my kitchen and I did not want to have that  problem come back. Now he did make reference to the plumbing being over 25 years old and we could re pipe with new piping but we actually both decided that it really was not really necessary at this time. Okay on with the bathroom. Actually he knew what it was right away, the faucet itself was leaking. So down to Lowes he goes.  He picked out an attractive faucet installed it in no time and voila no leaks. Now I need a handyman to fix the wood in the kitchen and the bathroom. So as you can tell I was quite pleased with John of Ritchie Plumbing and his personable, honest, and knowledgeable  business ethics. I have his card and I would recommend him to anyone with plumbing issues. Oh and very important I was very happy with the cost.

Recently moved to North Carolina and experienced a few plumbing issues in our new rental. Signature Plumbing assisted us in resolving several unexpected issues quickly!  They are very knowledgeable, timely, and professional.  We couldn't be more happier and will definitely use them in the future when we finally purchase our own home. If you're looking for a reputable plumbing company, no need to look any further.  Signature Plumbing can provide you with so much comfort knowing that the work will be done correctly! You will not be disappointed!

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

We used Cliff's plumbing to install our new kitchen faucet when we first moved here. They
also removed a filtration system under our sink that was no longer usable. When I called they came the next day which was perfect. Thank you Cliff's plumbing.

If, I could give negative stars, I would.  I contracted Mike to install a garage sink in my home.  Within 6 months, the sink started leaking at the water lines.  I called and emailed Mike several times and he never replied.  The situation worsened to the point where my garage flooded and I called in another licensed plumber.  Basically, the job was done incorrectly from start to finish.  He never connected the drainline into my system and messed up my main drain creating a situation where sewer gas and water was accumulating.  The high pressure lines were installed with incorrect fittings.  He reversed the Hot and Cold lines.  I was told that the code violations were so rampant, I would not be able to see my house.  The only thing he did right was cash my check.  I would not recommend you use Mike for any type of plumbing job.

They charged $200 to replace a short section of pipe less than a foot which took 10 minutes to replace. Then they took the old pipe and left it on the ground.

Just a follow up to my below review; I got a nice call from Shane and AAA circling back and trying to remedy the situation. Thank you AAA, its much appreciated. Grateful for the follow up, incidents happen but its how we respond to those service issues. Thank you!

these guys are the kindest plumbers ever, they worked fast, did a great job, and are priced very fairly. Over all I think they are the best anywhere around here.

1st Choice was recommended by my neighbor who just had her hot water tank replaced with a tankless. I had a total of 4 companies price removing my hot water tank from the attic and installing a tankless. Thomas was friendly. He explained the job, offered options, made suggestions, and came in $3000 less than 2 of my other quotes. 1st Choice was the only company that looked at our crawl space and said the tankless could be installed there. The gentlemen that did the work were friendly and considerate; and answered my last minute questions. One month after its install the hot water didn't work. 1st Choice sent out a service person within 2 hours. Turns out the breaker on the electrical outlet under my house had been triggered. The serviceman pushed the button on the outlet and it has worked ever since. No charge for the call. 1st Choice replaced the kitchen faucet. My husband could have easily done it, but he's working a lot of hours and who knows when it would have been done. Once again the serviceman was kind and courteous. At one point in our brief conversation he mentioned that he likes what he does. How nice is that.....to hear from someone doing work at your home that they enjoy what they do? We should all be so lucky. The faucet looks good and works. The serviceman answered the couple questions I had and put the sticker that came with the faucet (that I bought) on the inside of the cupboard door. That way if I ever have a problem or need to replace a part, Moen's phone number and all the numbers I need are right there. I am very happy with their work, I will not hesitate to call them with any future needs or recommend them.

Wow in total shock and disbelief
We received our Holbrook's bill for last week's overcharge
I honestly thought  damn $75.00 just to walk through the front door  is highway robbery
I mean seriously less than  a four minute drive $75.00  

Boom  we were charged a whopping $101.65 for Matt to tell us it wasn't their job!
Wow it stated the charge was for the plumbing  job how is it a fckn plumbing job when the man never actually touched anything and was here a total of 2.1 minutes????
Really seriously?
What a rip off !
I called Holbrook's today and the lady said we did a plumbing job we had to charge you we had tooo!!!!
Nahh homie all you gotta do in this shit Miserable life is one  pay tax's
The other die and make you're peace wit one heaven   up  above  !!!!!
Smdh
You'd actually think  we've been longstanding fAithful customers of theres 40 plus year's  strong
You'd think they'd have a little bit of compassion and consideration for their  faithful dumbass customers like us
It's all about money  money  
They are straight crooks who honestly don't give a damn about thier customers at the end of the day
At the beginning of the day or anytime in between!
That's a disgrace and Shame
I honestly don't know how these soo called humans sleep  at night
There's a special place in hell for folks like these
From know it all repair ‍ men to not knowing jack shit it's been ongoing two weeks
The Dr appliance guy Brock informed me the reason our refrigerator was one day hot  the next cold  that was normal I the summer  that po dumbass fool ‍‍
They stole $95.23 for bad advice walked out didn't do their job either
Total loss last week $251.00
And and entire life time loss of respect  and dignity

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