Best Plumbing Services in Charlotte, NC

I hate to write negative reviews but I'm still shocked that the owner I just spoke with by phone was so condescending, arrogant, and downright rude to a potential new customer.

This review is from our experience receiving an on-site quote from this company and follow up phone conversation, not any work as we will not be hiring them.

We discovered plumbing issues in our recently purchased home and called a few plumbers to come out for quotes, including Superior. The ladies who answer the phone are sweet as can be. The technician provided 3 quotes to break out the work, each of which was 2x higher than the next closest estimate I received. Immediately after they left city workers arrived to mark our lawn for gas/power lines, without our consent or acknowledgement. I called and they apologized that they had a mixup and called in the wrong address to be marked. To remedy the error and as a sign of good faith for future business I asked for our $45 consultation check to be destroyed and not cashed and I was told it would be destroyed.

A gentleman came on the phone and asked what was going on so I tried to explain but to no avail. I have zero tolerance for any business whose owner or employee raises their voice to me and speaks over me when I'm trying to voice my concern, and trying to sort out the mixup. It's a shame because the two technicians who arrived were very courteous and polite, though they pushed hard for the highest quote that another plumber said was unnecessary work at this time. (Later confirmed he was the owner.)

This single experience unfortunately lost this company our business and likely the business of our network.

With temperatures in single digits, late Saturday,when no other plumber would respond to an emergency..Jeff Jordan was an Angel.  My 94 year old twin aunts, experienced  an exploded pipe.  Their caregiver discovered the water spraying in the side yard.  Had no idea where the cut off valve was.  He came to cut off the valve...but could not leave them without water.   He worked until after dark and fixed the pipe.   God Bless him.

Jason and his team converted a very large fountain into a nice fire pit.  The job ended up being bigger than initially anticipated but Jason and his crew worked until everyone was satisfied and he maintained his quoted price, regardless of extra hours/product the project took.  Highly recommend

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Amazing to work with! My hot water heater went out at my business and they came very promptly! They also went above and beyond to get the job done when it was convenient for us. Highly recommend!

The most authentic family owned business. As a sales professional I meet a number of business owners. Eddie and Tawny are immensely kind and care for the community of Charlotte. I highly recommend Heyworth Plumbing for commercial projects.

Brian with ACC Plumbing was courteous and prompt. They charged me the exact amount quoted and were very respectful of my home.

Jerry was from the very beginning extremely knowledgeable. We originally thought we needed to switch from our current working water heater to a tankless because of the long wait for hot water. After hearing our problem he was already brainstorming a more affordable solution. He was quick with responses and very thorough with explaining things to us. His quotes were reasonably priced. Professional written quotes were emailed to us. His work was quick and clean. Very satisfied with the over all experience. We have literally no wait for hot water now at a fraction of the price other places we're quoting us. You can trust Jerry and he takes pride in his work. We will definitely be returning to Jerry for future work.

They immediately found the problem and didn't waste any time getting it fixed.  Very friendly and professional.  I will use them next time I have a drain problem and recommend them to you!

Ritchie Plumbing is one of the best. I had a major plumbing job needed to be done, and I called Ritchie Plumbing along with a few others for quotes. John came out and was professional, explained what needed to be done, and had a reasonable quote. He was quick with responses during the whole process, extremely easy to work with, and super friendly. When I had questions, he took the time to explain the answer. John went over and above to make sure the plumbing was done right and timely. I can not recommend the team enough! If you have a plumbing job (no matter small or large), don't go with the big corporate companies, stick with a local and well reputable company like Ritchie Plumbing!

Recently moved to North Carolina and experienced a few plumbing issues in our new rental. Signature Plumbing assisted us in resolving several unexpected issues quickly!  They are very knowledgeable, timely, and professional.  We couldn't be more happier and will definitely use them in the future when we finally purchase our own home. If you're looking for a reputable plumbing company, no need to look any further.  Signature Plumbing can provide you with so much comfort knowing that the work will be done correctly! You will not be disappointed!

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

While I have heard Cliff's plumbing is great and recommended by everyone I asked. I wouldn't know because they were too busy to come out and looked at my backed up kitchen sink. The earliest they could send anyone was next week. I'm sure they are great if they stay that busy but that doesn't work for me when I need help as soon as possible.

I think the previous reviews were either friends of Mike's or employees because he destroyed our house, took his money and never completed the job.  We hired Mike to install a set of gas logs.  He quoted me 350 dollars over the phone. Fine, I thought that was a great deal compared to the 600 quoted from Piedmont.  Apparently he has never actually installed gas logs and just started randomly drilling holes in the fireplace.  Once he did this, he announced he needed different drill bits and left. 2 days later, after several calls to his wife (she answers the phone), and to Mike's cell, he finally came back and messed around for about 11 hours, completely wrecking the house.  Um, he had the gas logs disassembled on my granite kitchen counter???  He told us it was the logs, they were faulty or broken or whatever so my boyfriend took them back to Lowes.  He ran into a similar problem with the second set which are probably ruined from him messing with them. So we are left without a working fireplace, broken logs, a hole in the rug that Mike tried to hide, filth everywhere and he managed to steal the 350 dollars off the counter.  Do yourself a favor, don't hire this guy, he's nice enough but I'm fairly certain couldn't plumb himself out of a wet paper bag.  Zero stars.

Great & timely service; however, I find them to be expensive & not completely transparent w pricing.

If I wasnt in a jam, & if they didnt prevent a mess, I would be more vocal about the costs involved.

I called AAA thinking a smaller company would be more reasonable than a larger company like Rotor Rooter even though my first instinct was to call Rotor Rooter.

Jim came was pleasant however told me he wasn't able to  open my drain and it would cost me between $2500-$5800 depending on where the blockage was. He didn't have equipment with him to locate the clog nor did he have a camera to see what the clog was. Paid $335 for that news. It would have been more had I not had an online coupon.  

I called the dreaded Rotor Rooter and not only did they open the drain in less than 30 minutes,  they costed less, only $300.  They were able to locate the blockage and the fix will only be the tune of $1700.  Because he had proper equipment to locate the problem area he knew how deep and where it was located.  I was advised that I should have only been charged a service call fee verses the fee for the service that was not performed.  Seeing that if they weren't able to perform I would have only been charged $70.  

I talked with Tim the general manager and he said he would talk with the owner.  That has been almost two weeks and he will not return my phone call now.  I know we think that the bigger company may cost us more but it's not the case with Rotor Rooter. They give free estimates with upfront pricing. They show you the price list so you know the price you are charged verses a ball park figure.

Needless to say I will never refer nor use AAA again.

Ultimate quoted me $3000 to replace 25' of cast iron pipe with PVC, only 5' of which had to be dug up (2' deep from foundation wall to cleanout in the yard).  I dug up the 5' of pipe myself - it took me just two hours - and hired another plumber to replace the pipe for $600.  I question the reviews here that say their prices are reasonable.  In my experience, they are not.

Thomas, his crew,  and their workmanship are excellent. He addressed our issues with our well pump and didn't quote me a bunch of mess that was unnecessary or try to push a big sell on me. He made sure I got what I needed and nothing more. Respectful of my property and our home and even made sure his staff didn't smoke, which is a huge thing since I've had contractors come out and smoke the entire time their own the job. I'm bummed about the bad experiences others have had because they are the antithesis of the times I've used 1st Choice.

Wow in total shock and disbelief
We received our Holbrook's bill for last week's overcharge
I honestly thought  damn $75.00 just to walk through the front door  is highway robbery
I mean seriously less than  a four minute drive $75.00  

Boom  we were charged a whopping $101.65 for Matt to tell us it wasn't their job!
Wow it stated the charge was for the plumbing  job how is it a fckn plumbing job when the man never actually touched anything and was here a total of 2.1 minutes????
Really seriously?
What a rip off !
I called Holbrook's today and the lady said we did a plumbing job we had to charge you we had tooo!!!!
Nahh homie all you gotta do in this shit Miserable life is one  pay tax's
The other die and make you're peace wit one heaven   up  above  !!!!!
Smdh
You'd actually think  we've been longstanding fAithful customers of theres 40 plus year's  strong
You'd think they'd have a little bit of compassion and consideration for their  faithful dumbass customers like us
It's all about money  money  
They are straight crooks who honestly don't give a damn about thier customers at the end of the day
At the beginning of the day or anytime in between!
That's a disgrace and Shame
I honestly don't know how these soo called humans sleep  at night
There's a special place in hell for folks like these
From know it all repair ‍ men to not knowing jack shit it's been ongoing two weeks
The Dr appliance guy Brock informed me the reason our refrigerator was one day hot  the next cold  that was normal I the summer  that po dumbass fool ‍‍
They stole $95.23 for bad advice walked out didn't do their job either
Total loss last week $251.00
And and entire life time loss of respect  and dignity

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php