Best Plumbing Services in Charlotte, NC

Brad came out tonight to fix my frozen kitchen pipe and then helped our neighbor.  He was very prompt, professional, and affordable.  Would definitely use him again.

Water heater pilot light went out and I couldn't restart it... called them and they came out within an hour. Very responsive and extremely professional! My heater will need to be replaced in the near future, and I know who I will have do it!
Thanks!!!

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick is a top notch plumber and a pleasure to work with.  He's an honest guy and his prices are more than fair, especially when you consider the quality of his work.

When I contacted him with a hot water heater issue, he called me back promptly and got me on his schedule quickly.  He arrived at the job site exactly when he said he would, figured out what was wrong, quoted me a price and never changed it (even when the scope of work unexpectedly grew in size - which plumbing issues have a tendency to do).  

He will be first call from now on for any plumbing needs I may have for my home or any of my rental properties.

Aspire is a very professional company. From quote to completion,  they did the job quickly, without great mess or upset to our living space, and the job works and looks great. Additionally it is rare to find a company with such decent, caring people.  I really felt like they treated us as if this was their own home and own family they were working for. It's hard to find a company that does the job and cares about the people. Aspire did both well.

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

I called Piedmont Plumbing about my water heater, they answered my call right away, scheduled me right away, and were just as sincerely nice and competent as could be.

The plumber that arrived knew what he was doing, was super friendly, repaired all the parts that needed to be repaired, everything and was quick!  Our water heater is completely up to speed and working great now.  HIGHLY recommended - they will do you well!

I had a handyman taking a look at my tub that would not run water and about half way through his process, I knew that things weren't going well. I immediately looked up 24/7 plumbers and called a few and South End was the ONLY business to actually answer! They set a window of time and Josh showed up on time!! The issue was resolved in about 10 min and he followed up the next day to complete the project! I am so pleased with their work, professionalism and reasonable cost! They have a customer for life!

We had a drain pipe leak in our home and Mike came out to evaluate. He took his time diagnosing the issue and then was able to replace the pipe on the spot and it did not require pulling down our kitchen tile and cabinets so we were very relieved!

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

This review is solely based on customer service. For the most part technician was professional, courteous, and responsive. Customer service, on the otherhand, was poor, unprofessional, and not helpful at all.

Called M&S to locate and repair leak in a downstairs half bath. I called M&J customer service to have plumber come back out, after misdiagnosing leak. The customer service rep, Rita, was rude, argumentative, impatient, and accusatory. After explaining the toilet was not issue and I needed a technician to come back out, ASAP. Water was destroying my floors. She told me I caused the problem by installing flooring around toilet.

All said and done, I called another plumbing company who came out and actually narrowed down possible issues and figured out; it was my neighbor's water heater leaking into my unit.

I called to speak to customer service manager about experience with Rita. I was transferred to an admin in CLT; then back to Rita. She laughed and again rude, nasty, and not helpful. Needless to say, I'm posting here because after several additional attempts to speak to manager, no luck.

Other Comments:

Over priced - $700 to remove and reinstall toliet.

Not transparent on additional cost. When I made appointment they said it would be a $69 service call, but when technician came out he said it was $69+$125 diagnostic charge.

Your response is not the truth. The service was on the same day. The dish washer was pulled out that day and I was told it wasn't the dish washer therefore he cut into the wall. No worries I had a friend fix the whole in the wall that you refused to fix. It's been over 3years.

Today is Nov. 19 and it's 7:44 PM. I have been waiting for Waldron all day to do the maintenance on the Over $9000 unit I purchased from them. I have had multiple calls telling me they were coming. At 4:00 PM the call I had said they would call me in 30 minutes to tell me they would be here. I called at 6:00 and was told they were busy and had a lot of customers with no heat. They were the ones that set Nov. 19 for my maintenance which I pay a good bit for. At 6:21 PM I had another call telling me they were going to do me a favor and come in the morning between 7:00 and 10:00. It is their policy to not set a time because they can't live up to the time therefore since I've waited all day I was getting this special favor. The problem is I have a Dr. apt. At 10:00. I said are you telling me no one is going to show up now, I have waited all day. She said if I wanted to stay up till midnight someone would come. Hey gang, it's 7:52 now, what's your bet?
Very poor way to treat a customer, don't think I will renew and who knows if or when this pre paid maintenance will take place. Very poor business dealings with a good customer so beware.

Linda

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

This company was recommended by my home warranty company , the tech was loud , lack knowlegde , and was very unprofessional. He state over and over what the home warranty didnt cover and he didnt know where to find the parts, asked questions unrelated to the job.  I dare to say he was GHETTO, I would never use or recommend this company. The home warranty sent another company two days later that fixed the problem in 30mins with Zero issue.

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