Best Plumbing Services in Charlotte, NC

I contacted Mr Rooter plumbing with a issue at my elderly parents home . Chris was very honest and helpful , would recommend to friends.

Called last night for help replacing bathroom sink fixtures which I had bought at Lowes and also tighten up a kitchen sink faucet.  One Call Plumbing stated that they could help me the very next morning at 8:00 o'clock!  The plumber came after double checking by phone that I would be available at the stated time.  He quoted me a competitive price and when approved, he started immediately to work on the project.  After removing the old fixture and installing the new fixture, he saw that the Lowe's Delta product had stripped threads.  So he had to remove the new fixtures and as I went back to Lowes for a replacement, he worked on the kitchen sink.  Now realize that this plumber had to remove fixtures twice to install correctly new fixtures.  No complaints by him.  Immediate response from One Call Plumbing, no increase installation pricing for what was not their fault and everything was left cleaner than when the gentleman arrived.  We now know who we will call upon needing such services again.

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick was so nice and helpful. The leak problem in my yard was the city's fault. His expertise was able to diagnose the problem in 5 mins and didn't charge me a dime! I will definitely use him in the future!!

We have been using Aspire for several years now. Wouldn't go anywhere else. This is a solid company that cares about their customers, professionalism and great work. From
The office staff to the technicians Aspire is the best!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

Super responsive, super capable, and great prices.  It doesn't get better than Piedmont Plumbing Service.
Stephen installed two toilets for me - one of which needed an extension to sit right - and hooked up a sink in a vanity for me.  I first submitted a work request through the website in the morning, he arrived in the afternoon and by the close of business that same day, he had all the work and clean up done.  All the work was pro.  Everything works and looks great.  He also trucked away my old toilets and sink.  The price was right.  He is fair, careful, and super knowledgeable.  He even gave me a well-thought-out solution to prevent my crawlspace pipes from freezing.  Excellent!

Hired these guys from a recommendation.

First thought after initial meeting was that it would be a contractor dream come true; they were very warm and seemed upbeat about what they do.

Then came the journey of getting a bathtub installed over a three month process. We as the customers were expected to purchase tile... which we knew; however never were told the other materials we were expected to purchase for the job including grout; a specialty tile (3 trips to Lowes later), drywall, etc.. and that we would be organizing everything through the secretary and 3rd party contractors.

I had to allow 3 different sets of strangers enter my home and sometimes even allow them to work in my home when I wasn't available or nearby. When I requested a phone call from the guy who sold me the project; I was given his secretary who attempted to make me (the customer) feel as if it wasn't going to get any better.

We ended the job just recently, and while I am incredibly excited that it is finished, I can't help but wonder who in the world would set up a business where the customer is expected to know as much as the contractor.

They are very friendly and show up on time.  That's the only thing I can say about it.  I was quoted $850 to replace a leaking drain in my shower.  There is easy access to the bottom of the shower in the crawl space.  They were kind enough to point out that my toilet tank is leaking and quoted $350 to rebuild it.  The seals to replace the tank cost only $8.50 on Amazon.  I've done this repair on a few other toilets and it only takes an novice about 45 min.  Pf Plumbing offers a coupon on their website for $25 off ANY service.  The refused to honor it for the Estimate saying that it's only good for work done on repairs.  Sorry guys but spending time to give me an estimate IS a service.  Perhaps you should state on the coupon that it excludes Estimates.  I found another plumber on the BBB website who is also A+ rated to do the work.  They quoted me just $375 to replace the leaking drain.

Seemed great but this really depends on the tech sent to your home. Some may not be trustworthy.
Stephanie

I am so disappointed. I had been working with Michael and son's for over a year as it was a well know company in a unknown state, we are from out of town. We had recently bought our home and because we were not ready to move into it we rented it out. Our tenants called with issues regarding the water heater. We decided to call Michael and sons because of the reviews and again because it appeared to be a reputable company. I was somewhat surprised at the manner in which the technician handled the appointment, he called to say I was endangering my tenants and that unless I did exactly what he recommended he would have to call the county but if I decided to wait or get a second opinion he would have to report me to the county right away. I was concerned for my tenants because the house had been bought less than a month ago and i had no idea what the previous owners had done. I also was out of the state and had to trust his words, again a reputable company. Well Almost $9,000 later we had a new heater and everything was up and running. There were some minor issues in the winter which they came and handled right away. So what is the problem you ask? We finally moved into our home (four days ago) and as I tried to set up gas in my name, the company refused, why? because the job was poorly and horribly done, the exact words of the Mecklenburg county technician (Piedmont gas). He  was also shocked about the price that i reported we paid and, the cherry on top, he could NOT put the gas as the job had NEVER been inspected and it was leaking which was a hazard. Mind you this job was A YEAR and a HALF ago so my tenants were in grave danger, possible not by us the issues this so called professional had told me over the phone, but by THEIR doing!!!!!! I called the company and explained what had happened, not only did they act nonchalant about it, they said they would send a technician over in a few days. Since I did not let go of the matter, I requested an emergency visit and also requested them to connect me with the regional manager. I am so saddened by all this because I feel this technician took advantage of the fact that i was miles away and literally ROBBED us blind!!!!! do NOT use this company!

I've used Drain Express numerous times at a rental property that has some unique plumbing challenges. While they aren't the cheapest, I gladly spend the money because I get an extremely informed and honest opinion and the work gets done right the first time. They've put two clean-outs in for me and have snaked lines numerous times with one of the longest snakes with a camera in the area. Finally, the first time I used them I had an issue that was a Charlotte Water responsibility and they coached me thru how to interact to get the best outcome.  If you've got a complex problem (or think it may be complex), call these guys first.

I am very unhappy with my experience but Toby the plumbing manager won't call me back - he said he would look into my concerns but has not responded to any of my follow-up.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

This company was recommended by my home warranty company , the tech was loud , lack knowlegde , and was very unprofessional. He state over and over what the home warranty didnt cover and he didnt know where to find the parts, asked questions unrelated to the job.  I dare to say he was GHETTO, I would never use or recommend this company. The home warranty sent another company two days later that fixed the problem in 30mins with Zero issue.

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