Best Plumbing Services in Charlotte, NC

this was our first time using this company, very professional,very knowledgeable. He
went above our expection of what was needed , went the extra mile  to get job done .
we had  water leaks under the house and in a wall, other company i had used for 15 yrs  said it would take 2 days or more to fix. Adam Skiscim did all the work in 31/2 hrs, he never stop moving and kept us informed  about the jobs the whole time. I would recommend him highly and will be using him again .

Customer service was PHENOMENAL!! Reached out Monday evening and resolved my problem within 24 hours. Arrived on time. Had to reach out a second time to have dishwasher install and they came out the same day. I've have already done business with them twice and will continue to work with them. Prices are very reasonable.

Called them out to fix a plugged toilet. Plunging did nothing. They also took the time to check the rarely used toilet. I had to purchase 2 new toilets. They were pleasant and professional to deal with. Areas were clean when they were done. House call and work prices were reasonable. Very happy with their work. Hope I don't have to call them, but I wouldn't hesitate to have to use them for again

I did not have a good experience with Terry's plumbing. I was told there would be a $70 service call to assess what the issue was - low pressure in my shower. The plumber from Terry's came and was very nice but did almost nothing to assess or fix the issue. When the appointment was over I was charged $122 because the $70 was just for him to show up, not for his time while there. Needless to say I still have low water pressure and no resolution in sight. They also pushed the date back a day which wasn't ideal. I feel like I was overcharged and got nothing out of it.

We had 2 clogged toilets. We thought it may have been a toy :-)
I spoke to Jessica who was very kind to fit us in right in.  It was the
septic filter that was clogged.  He relaced it.  Unfortunately, we just cleaned out our lines 8 months prior.  I guess the other company cleaned it.   Very happy with service

Honest, reliable, and reasonable.  And as if that isn't enough...I called in a panic because the water heater in my rental property (located in attic) was leaking through ceiling according to tenant.  I called and they immediately cleared a space in their schedule to come out.  They were at my rental property within an hour.  We will only use Spencer's Plumbing!

Sewage drain clogged up! They came out and fixed the problem at a very reasonable price! Very professional and courteous. Would recommend this company to anyone!

I was in a bind.  2 days till Christmas and family coming In from out of town to stay several days. And my sewer system started acting up.  I searched online for plumbers that service our area.  I went down the list and everyone was either booked or not coming out because it was too close to the holiday and they didn't want to get into something that could take them awhile to fix (because on the phone I had to tell them that I had no idea what the problem was).  When I reached Superior Plumbing the lady that answered was so nice and was sympathetic to my issue.   She said she would try to get someone out there today to look at it but couldn't guarantee that they would be able to fix it today.   That sounded reasonable to me.  About 2 hours later the owner (Ray) showed up and within two hours had my problem fixed.   I will WITHOUT A DOUBT use these guys again for ANY plumbing issue I may encounter. I wish there were more than 5 stars.  I'd give them double that.

We had a number of plumbing items to attend to prior to selling our home and we called Transou to do the work. Due to the number of items, some small and some larger, the job would take two days. There were two pairs of guys, one pair each day, and I have to say they were all amazing! Very professional, on time, polite, and very kind. And the work was spot-on. The office staff was excellent as well. I'll be using the same company for some septic tank work later this week and I have no doubt that this company could make even septic tank work pleasant for the homeowner. Thanks so much, guys!

Thank you for the offer and the response.  I will give you a try again in the future if/when the need arises.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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