Best Plumbing Services in Charlotte, NC

this was our first time using this company, very professional,very knowledgeable. He
went above our expection of what was needed , went the extra mile  to get job done .
we had  water leaks under the house and in a wall, other company i had used for 15 yrs  said it would take 2 days or more to fix. Adam Skiscim did all the work in 31/2 hrs, he never stop moving and kept us informed  about the jobs the whole time. I would recommend him highly and will be using him again .

Customer service was PHENOMENAL!! Reached out Monday evening and resolved my problem within 24 hours. Arrived on time. Had to reach out a second time to have dishwasher install and they came out the same day. I've have already done business with them twice and will continue to work with them. Prices are very reasonable.

This company was a no-show TWICE for scheduled appointments....not even a courtesy call to explain why.  I called and complained on business voicemail....no one even bothered to call me back.  I called again and office lady assured me plumber would call....never happened.  Steer clear, folks.

My shower was only running ice cold water or scalding hot water...no warm. I had called a different company first that had no idea what to do, but they wanted to put holes in my walls. I decided to get a second opinion. Rick from Terry's Plumbing came out and knew exactly what it was and fixed it. It was a valve inside that needed replaced. He was very knowledgeable and explained everything about the hot water tank and why I was having only hot and cold come out. He explained that my hot water tank was set too high and how the water could scald you at that setting. I would definitely recommend Rick, he's the real deal when it comes to being a plumber!

Thank you,
Karen Applegate

I appreciate the hard work Russ and his crew have done for me.  I have extremely high iron in my water and Russ has worked with me to correct the problem.  It has required (so far) 3 different types of filters and him out here several times.  I am very impressed with the fact that he's working with me until the problem is solved and not just throwing up his hands.  Great local company that cares about the work they do.

I have used these guys a couple times and have been very pleased on both occasions.  Both times I had a list of things to do and they knocked them out very quickly.  More importantly it been a while and all the work is holding up nicely.  There are no fancy trucks and uniforms or advertising with this company so you are not paying for all that stuff.  Very reasonable straight forward pricing.

Joe and his protege, Mike, not only superbly fixed my clogged toilet (which was also evident in the tub), they also cleaned up really well afterwards.  

I strongly recommend All Clear Sewer and Drain if you have any clogged drain issues!

BTW, Anthony, (a USMC Veteran), with whom I set up the appointment, was also fantastic!

These guys have been my go-to plumbers for repairs and emergencies for some time now. Not cheap, but quick, quality work.

Round #2.  I decided to suck it up and have Mike and Transou's re-fit my bathtub/shower combo.  I would say, all things considered, it went far better than I would have hoped.  I really don't have much to compare it to, price-wise because I didn't bother to shop around.  I think, in the long run, even when things get slightly tense over details... I would prefer to go thru it with a company that I have come to trust.  Consistency is key with me and I am now convinced that Transou's can be trusted.  Which is a big deal for anyone with trust issues.  Capice?  My bathroom looks less like shit than it did when they started.  I'm sure I could have had them re-do the whole thing, but I didn't... .and nobody made me feel like a cheap-ass for not going with the works.  And... they will wear those shoe covers to protect your carpet.  Most of the time.  It was kind of like having two Great Danes going up and down the stairs.  So, call 'em.

Thank you for the offer and the response.  I will give you a try again in the future if/when the need arises.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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