Best Plumbing Services in Charlotte, NC

Huge shout out to Adam Skiscim owner of Winn's Plumbing for his above and beyond extraordinary professional service! We had a hot water heater go down yesterday, called Adam up late in the day and boom he was on our issue. Installed a brand new unit without a hitch after sun down. You just can't find service and timing like that anymore without being gouged in the wallet from an unknown big box service tech. His pricing is right on fair, but his attention to detail, caring about your personal situation, and the quality of work from a licensed professional is what sets him above the herd.

Locals do yourself a favor, call Adam owner of Winn's Plumbing so he can assist you the same as he has me without hesitation! Highly recommended!!

Jim at Lowery Brothers Plumbing responded quickly and helped us with a disconnect, repipe, and reconnect around a new kitchen countertop installation. He was professional, thoughtful, knowledgeable, and tidy. He thoughtfully accommodated scheduling around countertop installation. We will definitely consider working with this company for future jobs.

This company was a no-show TWICE for scheduled appointments....not even a courtesy call to explain why.  I called and complained on business voicemail....no one even bothered to call me back.  I called again and office lady assured me plumber would call....never happened.  Steer clear, folks.

Bob from Terry's Plumbing just completed a renovation of my bathroom. I had a new vanity and tile floor installed.

From the estimate to the completion of the job, Bob was efficient, helpful, and very professional. He suggested a supplier for my vanity that saved me money, and had a lot of good suggestions when I had questions.

The installation was completed in a timely manner. When we ran into a few glitches like the wrong hardware installed on the vanity, a granite side-splash that was missing, or a back-order on some of the tile, (none of which were Terry's Plumbing fault) Bob was able to make the changes and get things fixed quickly.

I highly recommend them!

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were able to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair.  Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage.

This is a local company you can trust to take their time and do good work.

I have attacked pictures of their work.

Great reliable service.  Definitely did his best to resolve all the plumbing issues we had!

We had a TERRIBLE experience with this company.  We were charged $295 for less than half an hour of work to snake a line when we were having a backup into our house. The receipt stated that the work is covered by a 60 day guaranty.  A little over a month later we had the exact same issue.  We called the company back and told them it should be covered under a 60 day warranty. They agreed and came back out. However, after they had snaked the line again (once again less than half an hour of work) they handed my husband a bill for $275. My husband explained that we shouldn't be receiving a bill as they were performing work under a warranty.  The man (Joe) then told him that he had performed additional work that was not covered by the warranty when he put a camera in the line to determine what the problem was. We informed the company that we would not be paying the second bill as 1) it was our understanding there would be no charge for the second service call, 2) if any work outside the scope or the warranty was going to be performed, they should have notified us, and 3) the actual problem was never fixed. Our communication from the company has been extremely hostile and threatening.  At this point, we will likely be taking them to court.  Worst experience EVER with a service provider and would give them zero stars if I could. Do not use this company.

I tried multiple times to call to have a leaked repaired. Every time I call I am asked to hold and then immediately hung up on. Obviously they don't need any work. Keep looking somewhere else because they don't care about customers.

Round two with Transou's and they win again. They had done a great job with a water heater for us recently, so when the dishwasher was next we called them back.

Megan is awesome. She listens well and really works to make the job scheduling perfect for the customers. I've talked to her both times now...she even remembered me from the first one. We were able to order a dishwasher from Lowes and have it delivered and Transou's came out and installed the new one / disposed of the old one. Megan make it all work on a tough schedule. Thanks Megan!

Chris was the tech that came out. He was a rock star. He did the work quickly and efficiently and was very professional. But he still took the time to chat just a bit. His work was perfect and we enjoyed his company.

I hope we don't need it again soon!  But, when we do Transou's will be the go to.

Thank you for the offer and the response.  I will give you a try again in the future if/when the need arises.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I don't know about the degree of work these folks do... They never showed up. They were supposed to come out one day, they called me as requested and confirmed the time... that time came and went, an hour later I called to see what happened. He said he was about to call me and could we reschedule for the next day. I said sure and he confirmed time and date. He never showed up and never called.
Don't waste your time... call someone else that will actually show up to the job.

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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