Best Plumbing Services in Charlotte, NC

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

I feel as I was totally ripped off, he charged us almost $700.00 to change a shower head and cut a huge hole in the wall.and then said I could hire someone to fix the hole and paInt it. Then to top it off he wanted me to make the check out to him personally.  Never again!!!

While I was initially pleased with the office and arrangement for a quick appointment for our water heater the technician spent less than 10 minutes I our house, claimed it wasn't possible to replace the faulty part and tried to sell us a whole new system. Not what I'd consider service.

Dean is a criminal. I used to work for him in the past and he refused to pay me for the work I did for him and proceeded to threaten myself and my family. I had to file a police report again Dean since he was threatening violence towards my family. He also did some work for my clients and did a terrible job and left things unfinished. I am shocked that Yelp allows them to continue to use this page because he formed it under a false name. Do not do business with him. I have seen instances of him taking down payments and then walking from the job. He has had multiple plumbing businesses and just starts new ones once his page is closed down.

Lake Norman Plumber was assigned to install a water heater through Lowes. They were supposed to bring out the water heater and give me an estimate. They did not bring the water heater, so I set up a second opinion and picked up the water heater myself. After the second quote I decided to go with Lake Norman Plumber. I called them and set up a time on Monday January 4th, 2016. After 2 PM on the day of the install, I called them twice to ask about the progress. At 6:30 they called me and told me to set up the install time through Lowes. After over an hour on hold and having to call both Lowes and Lake Norman Plumber myself to get the process moving i finally have an install time this afternoon (Tuesday, January 5th, 2016). Spending 2 days away from work to have this water heater installed. They are unreliable on appointments and appear to screen phone calls so as not to deal with customers.

Had these guys come out once to install a toilet. great job but a little more that we expected to pay but that was ok. had them come a second time for a basic bathroom sink install and they quoted 800.00 ended up doing the work in an hour myself with 12 dollars worth of parts. not sure if the owner is paying attention to the staff. that quote was at least 4 times more than the going rate in town.

As far as the end result, I have water throughout my house.  I recently needed my entire home re-piped.  The crew was very friendly.  I enjoyed their presents.  

However, if you use these people for large jobs I highly recommend you get an actual contract with a start and completion time.  Also lock in the price.  I was charged $400 more than the written estimate.  I was told I needed a special air tank for my hot water heater.  Cost to install was $288.  The tank itself only cost $39.  

I am in the wrong business.  Plumbing is one hell of a mark-up.  But then again I don't have it in me the cheat my customers.  

Good luck to you with all your plumbing needs.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

IVR recently installed a complete A/C and furnace system in a rental property I own with my wife.  Although I hated to spend the $ I was happy with the service and work they provided.

That all changed when I called them 2 weeks later after our tenant complained of a lack of hot water, I called IRV to investigate.  Later that night they called back with their diagnosis.  I was told that the unit (2 years old) needed a new gas control valve AND that they also were required to get the unit  up to code by installing an expansion tank, sediment trap and additional pipe insulation.

I was surprised by the code requirements being that the unit is fairly new and questioned the tech.  He 1st assured me that NC absolutely requires the additional work.  I reminded him that the property was in SC and he then was sure that it was also required in SC too, even offering to send me the specific code language.

The next morning when the code didn't arrive I grew more specious and called code in enforcement in SC & NC in an attempt to verify, they both confirmed that there is NO code requirement for IVR's repairs.

Next I told IRV that I had lost trust in them and ask them to meet me at the property, thats when we able to confirm that in fact NO repair was needed after all.

To summarize IRV failed to test the issue, then LIED about code requirements claiming that $721 in repairs were need when in fact the unit is in working order and with in all code requirements.

Do not trust them and if you do decide to call the absolutely get a 2nd opinion.

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