Best Plumbing Services in Charlotte, NC

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

Met January 6 and agreed on $3,500 to rough in 2 pedicure chairs and 2 sinks on a commercial property with a crawl space. Offered to pay up front or half, Tony Smith said it would be on completion. Seemed super on his game from day 1 constantly conferencing everyone in on phone calls, extremely impressed to say the least in the beginning. Was bragging and vouching for him when the subject of the nail salon came up. Unfortunately with higher expectation comes a greater fall. Agreed on a price and took until January 14 to get a quote. In the quote and per conversations, as a licensed plumber he would apply for the permit from Gaston County before we started. Called a few times in between and texted, no response. Other than a personal pet peeve to be ignored it's completely unprofessional. It takes about 2 weeks for Gastonia to approve a permit so I'm thinking any day now, and setting up next steps to work on the property and when to order the $70,000 of material to put in the salon. Come to find out today, February 1, Tony Smith never even applied for a permit. Nearly a month later and wasted. Not sure what the issue was. We were happy to pay $3,500 considering it's pennies compared to the overall investment. Will make a point to not recommend and not use for any future business.

UPDATE 2/15/21: Contacted ACC Plumbing and Backflow....pulled permit the same day, never missed a phone call or text. Roughed in 2 pedicure chairs, 1 sink, replaced rusted pipe as well as pass inspection in about 4 days. Cost me $4,900 BUT GOT THE JOB DONE!

They were phenomenal. Clint and John came out and promptly repaired my toilets. Clint was very informative and made me feel confident that I had chosen the right company. I'd recommend Giles to anyone. Great price. Great employees. Great experience.  

Also Paige, the one who helped me schedule everything was hands down one of the most personable and friendly people I've encountered in similar roles. Thank you!

I was referred to this guy by a home improvement website. He called me on October 28 and said he could come by that day for a free estimate. When he got there,  he gave me the quote to replace the faucet and asked for half the money up front. He left to go purchase the faucet and of course, he sent me a text that the faucet wasn't in stock and had to be ordered. I told him it was ok to order the faucet because he said it would be there either Monday or Tuesday. I asked him for a copy of the receipt but never got it. He told me to text him next week and he would work around my schedule. I texted him that Wednesday November 3 to let him know  I would be  available on Friday morning and he sent me a text stating that his partner had been murdered over the weekend and that he was dealing with it. I offered my condolences and told him if it would make it easier for him I would just go purchase a faucet that was in stock and he could come and install it but he said he would go to Lowes to see if the faucet had come in. Lowes usually sends an email whenever orders arrive so this further confirmed my suspicion that he probably never purchased it. So then I get a text from him Thursday 11/4 saying the faucet came in  and he would come by Friday morning  and when he was on his way, he'd send a text. So of course, Friday morning came and went and I never heard from him so I reached out that evening and asked for my money back.  He texts me back some excuse that he had to test for COVID and was wanting some answers before he came by or contacted me. I waited patiently a few more days and finally asked him again for my refund but he said he didn't have any money but would have it the next day, and of course the next day he still didn't send the money. If It will help someone else from being scammed, the guy I dealt with goes by Dean Burns and uses the company name Affordable Plumbing.

$1685.00 to install a water heater -  the heater goes for less than $500.  I should have asked for an estimate but never dreamed he would charge over $1000 for 2 hours of labor. NEVER AGAIN !!!

Called for estimate. They quoted me $1700 vs over plumbers between $300-$500. I was getting multiple quotes. A couple hundred $ difference is ok, but not a 4 times

Good luck with this company. I'm not sure what others are talking about when it comes to service received from this company. They have every excuse in the book when it comes to providing an estimate. You may want to question where the Good reviews come from.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

IVR recently installed a complete A/C and furnace system in a rental property I own with my wife.  Although I hated to spend the $ I was happy with the service and work they provided.

That all changed when I called them 2 weeks later after our tenant complained of a lack of hot water, I called IRV to investigate.  Later that night they called back with their diagnosis.  I was told that the unit (2 years old) needed a new gas control valve AND that they also were required to get the unit  up to code by installing an expansion tank, sediment trap and additional pipe insulation.

I was surprised by the code requirements being that the unit is fairly new and questioned the tech.  He 1st assured me that NC absolutely requires the additional work.  I reminded him that the property was in SC and he then was sure that it was also required in SC too, even offering to send me the specific code language.

The next morning when the code didn't arrive I grew more specious and called code in enforcement in SC & NC in an attempt to verify, they both confirmed that there is NO code requirement for IVR's repairs.

Next I told IRV that I had lost trust in them and ask them to meet me at the property, thats when we able to confirm that in fact NO repair was needed after all.

To summarize IRV failed to test the issue, then LIED about code requirements claiming that $721 in repairs were need when in fact the unit is in working order and with in all code requirements.

Do not trust them and if you do decide to call the absolutely get a 2nd opinion.

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