Best Businesses in Chicago, IL

Classic case of where a company takes advantage of the situation.  I was renting this home and my renters met with the plumber because I was out of town on both occasions which I'll get into now.  On 4/16/18 Greg Hannah Plumbing was called because the basement toilet and shower were backing up due to a clog.  The owners business was listed as one block away from me so I thought this would be a quick solution for my tenants.  They assessed the clog went straight to hydrojetting.  Charged $1080.  On 1/4/19 the same issue returned.  I called and they came by and said they said there was a heavy clog.   Well why wasn't this taken care of before?  My renters were planning on buying the house so they wouldn't flush anything but toilet paper down the toilet. They resorted to the deal(hydrojetting) again and charged $1000.   Guess what? The same issue returned again May of 2019!  There was no way I would call Greg Hannah Plumbing ever again in my life.  I already paid this business $2080.  I used a different plumbing service and met the owner at the house.  He showed me via cameras what was going on.  All they had to do was ROD the line and remove the sludge.  What Greg Hannah plumbing did with the hydrojetting job was not fully clear the drain and charge an arm and a leg.  Don't get me wrong Hydrojetting is expensive for any plumber but Greg Hannah Plumbing didn't put full effort to rod the line.  They automatically went to the most expensive option.  The other plumber charged $325 for rodding and haven't had any issues since.  The line is still clear till this day as I had a plumber friend check the line with a camera.  I would never recommend anyone to use Greg Hannah Plumbing as there are a plenty of other plumbers in this area especially the one I used for the rodding job!

Prompt and professional service.  They have a well deserved reputation for competence and honesty.  I strongly recommend their services for both plumbing and heating issues.  I've been using them for more than 10 years.

Murphy Plumbing came to my home for a clogged sink. They were a referral as I didn't have a plumber to call.  They will now be the first call for plumbing services.
They came out quickly and on time. Matt was quick, courteous and helpful. He even fixed a secondary problem with my faucet. He cleaned up well and billed us fairly. Highly recommend!

We had an issue with out water heater and needed it replaced ASAP. I called Hansen Heating Plumbing Company and was able to schedule an appointment immediately to have a technician to come to the house.  The phone receptionist was very friendly and willing to help with my request. Customer service is top notch, the technician was polite, friendly and very knowledgeable. I would highly recommend Hansen Heating Plumbing for your services, you will not be disappointed.

Joe is great!!! Very reliable and does an excellent job. He has fixed toilets, drains, a garbage disposal and installed a new toilet for us. I will never use anyone else and have recommended him to family and friends.

Derek was such a pleasure to work with. I had called about our shower not draining and he came out within a couple of hours of the call. When he was here I asked him about our sink & disposal too--both of which he fixed on the spot. I HIGHLY recommend this company and their prices are incredibly reasonable compared to many other places.

Today I called Terry's Neighborhood Plumbing because I needed an immediate fix for a pipe that was leaking in my kitchen under the sink (I have hardwood floors in the kitchen so I was concerned!) I called Terry's, who I've used before and had a WONDERFUL experience. I asked if someone could come out right away to fix the leak. Within 5 minutes I received a call from Mark and Jim who said they could be there within the hour! They came in less than an hour and fixed a difficult pipe that required additional work. Jim and Mark spent about 2 hours fixing it, letting me know what the problem was and how they were going to address it. In the end they went above and beyond in every way, from the timeliness of showing up to the extra fixes and keeping the area clean to making sure I understood the problem and cost. I will always call them for all my plumbing issues, Mark and Jim were AWESOME!!

Got a call late afternoon that our basement drains were backing up and it smelled like sewer water.  Ran home, Yelped sewerage and found the one review of these guys had 5 stars.  I must concur.  45 minutes after calling them, Pancho and his partner were in our basement routing out our sewer line to the street.  30 minutes later the line was clear and they had a camera there to check out where the blockage occurred and what was needed to remedy the situation.   $275 is not cheap, but for the rapidity and quality of their response, it was well worth it.  If you get poo water in your basement and need help fast, these are your guys.

Nothing not to like. Great response. Great value. Great work so far. Much better value than many others.

I was looking for a plumber on a Saturday for about 4 hrs. I had a problem
that resulted in me shutting the water off in the whole house.  My 2yr. old grandson was visiting from Nashville, so that just made it even more urgent.
Brandon was so sincere in helping me out while no one was available. I'm not sure how I would have managed if he didn't call back & come out.
Emergencies are so unexpected, even though I really didn't have the funds, it was worth me using the money I had for another bill.
I am so thankful for Jireh Plumbing & Brandon, saved the day.

Grant responded quickly to our plumbing request and worked very efficiently!  We appreciated how straight forward and transparent he was in handing our pipe issues.

Todd and his team are professionals.

They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue.  The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house.

Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit.  

Great guys and fair pricing...highly recommended!

Extremely fast, very good communication, Got everything done quickly.  Turned out to only be the 'floater' (see what I did there) stuck with some debris that had to be knocked loose forcing it to run continuously.   A bit hard to get to the rusted out bolts holding the basin cover down - so the true labor was there.  Very nice guy, clean.  Only ding is overall cost was abit on the higher side - but they were out in less than 2 hours - so I can't complain

Jason is a perfectionist and truly expert in his trade. He helped me with flooding issue in the backyard by installing dual discharge for controlling the sump pump.

He's upfront with the cost and worth every penny. Looking forward to working with Jason on future remodeling of my house.

Needed a plumber to clear out a colgged basement drain in my 1954 house. Called this company and they gave me tips on the phone to troubleshoot (very helpful, made sure I really needed a plumber). When the plumber came out to snake the drain he was very nice and professional.
I strongly recommend this company for your plumbing needs. I know I will be calling them if I need a plumber down the road.

I had a broken city sewer line. I was told they would do all the work to get this fixed as soon possible. I was the one who had to contact the city to insure the issue was fixed in a timely manner. I was not contacted when service appointments where made. My contact info was not updated after multiple requests. After canceling an appointment due to a funeral via the text message which indicated I could reply to. They showed up anyway. When I told the technician they where not to be on the property because I was not home. They still went ahead and worked on the property. They did not fill the hole correctly and laid cement when it was too cold to do so. The hole was caved in and cement cracked by the next morning. When they where done the technician then called me to demand payment after being told he was not to work on the property. He was told
To just finish the job regardless by his management. When setting up appointment to correct the issue, and having to cancel due to rain and freezing temperatures I was given a hard time and they tired to tell me I could not reschedule the appointment for work on my property. On the day of the appointment it was once again raining they went ahead and laid concrete. Due to the rain the top layer washed off which means it's going to eventually collapse again. And I will have to fix the patch.

I would never use this company again. It was a pain, and they have horrible customer service.

Edit: I forgot to add they showed multiple unprepared for the appointment. Lacking the correct equipment. Or not knowing what was to be done on that day.

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