Best Businesses in Chicago, IL

Super unprofessional and terrible owner. I worked with in the past and were great but now they do the job halfway and charge twice for the same job. I called them multiple times to get the issue resolved and the ower says I need rod out twice in two weeks and refuses to admit that they didn't do the job correctly the first time

Our refrigerator went out, and before store would deliver, we needed a shut-off valve for the ice maker. Called the Schmitz Bros. He arrived that day, installed the shut-off valve and promised to come back to attach line to the new refrig. He was prompt, courteous and extremely competent. Price was fair. Highly recommend this plummer! I will continue to use him whenever I need a good plummer.

They are very good at fixing the problem  clean up after them selfs friendly and knowledgeable

On time, and very friendly.  Did great work, and helped me understand what was happening.  Pricing was much better than my past experience with HVAC companies.   Recommend.

Joe came out to my house 2 weeks after my husband passed away.  He was reliable, kind and very professional!  He left me feeling like I could totally trust and count on him. Today I called Joe again and he was quick to respond, came to my house and took care of the problem. I will tell all my friends and anyone looking for the best plumber out there.

Came by and fixed my nasty clogged toilet super quick, and it was after a 5 on a Friday. Would call back again for sure (hopefully I don't have to but good to know I can get a problem fixed quick)!

We called Terry's plumbing on a Saturday when a second floor pipe broke and water cascaded into our living room - and of course then we had house guests with no water. Within two hours we had Mark and Ivan - who worked for two hours locating and repairing the pipe, which was behind a wall. They were professional, friendly, cleaned up afterwards perfectly, and the cost was reasonable. While they were there they also took care of our catch basin and gently reminded us not to wait for 10 years next time.  Their service was excellent and when needed we will call them again. As many Oak Park plumbers were unavailable on the weekend this was a very, very welcome service.

Janet (answering service) said via Yelp that Robert would call. He did (at length, he's overly chatty). Service call: $125. He uses Zoeller. Hired. Said HE'D see me between 9:30-9:45 Monday, except two men showed up instead. Guys (never introduced themselves) said unit required a 2 pipe; they'd brought a 1 1/2 M95 unit I requested (not a big deal, water can eject out of 1 1/2 pipe equally well, just add a 2 to 1 1/2 coupler). But Robert said via cell they got the wrong pump. He said I needed an M267; I took him at his word. I asked guys if they were going to drill a weep hole (due diligence!). They asked ME for a drill! (Also I'd drill the PVC pipe before attaching it to the pump but that's just me.) After installation, I asked for the box, which said WASTE MATE but we only pump rain water. Later, when pump went off, it banged so loud, our dog barked (I thought UPS threw a boxed brick against our house). After a record length phone discussion complete with yelling and cursing on his part, Robert said he replaced like with like. I said Why, when the model I chose costs less and performs well? The M267 was $50 more. After he calmed down, he agreed to install a new check valve (should have been replaced when new pump went in) himself and give me advice about flooding control because keeping customers satisfied is Lincoln's biggest goal after solving flood problems. Where does throwing a foul-mouthed hissy fit belong, goal-wise? We agreed on 9 am Thurs. At 7:10 a.m. Wed. (too early to call customers), Janet left a message saying Robert couldn't make it today. Well, good, because appointment's for Thursday. She says he'll call me back. He does not. Janet calls around 9 a.m. Thurs. to say Robert will arrive at 9:30. Lucky for them I work from home. I connect our garden hose, drag it thru the basement, bad check valve is switched; banging problem solved. I called Janet to request my 5-days ago promised receipt and a copy of the waste pump receipt (3-year warranty) because with a temper/heart problem, Robert likely won't be around in 3 years. I received the receipt via email (can always count on a woman for follow through). Because Robert told me what I owed over the phone (cell phone reception was distorted), I ended up paying $10 more than the receipt total. You could not pay me to deal with Robert Heath ever again.

Service Providers:
1) Never ever yell at clients. Interact politely and without cursing. It doesn't matter what kind of day you're having, remain professional.
2) Don't talk clients to death. Keep calls focused on the project at hand.
3) Don't say I will see you at 9:30 then send two guys in an unmarked truck who have trouble understanding English and don't shake my hand/introduce themselves.
4) Make sure all personnel wear appropriate clothing so clients don't have to look at hairy unattractive butt cracks.
5) Crew should ALWAYS test what they've installed PRIOR to leaving the premises. The guys left without running water into a newly-installed pump. That's sloppy. No previous plumber ever did that.
6) A work receipt should be provided at time of payment. I should not have to call the answering service 5 days later and ask for one.

Clients:
1) Do your research. You have smartphones, it's not hard to read the interesting things customers have to say about products.
2) Ask prior to service what type of payment is expected and ask provider to make sure a receipt is given upon payment.
3) Ask for box appliance came in so you know you got what you requested.
4) Don't let a provider leave without testing the appliance!

My hero's! These guys showed up within an hour of me calling in the middle of what I know has been a very busy week of pipes bursting. They told me they were working until late in the night to try to get to everyone. They were honest, reasonably priced, and fast. Highly recommend!

After having dealt with a number of plumbers from both large and small companies, having used those from warranty companies also, I am happy to have found Jireh plumbing. Brandon was honest, thorough, respectful and punctual. Although he was called out to rod my sewer line, he addressed ALL of my plumbing problems and fixed a couple of minor issues without charging me. I won't call anyone else for my plumbing needs. Oh how I wish, more contractors were like him.

Good service
Good price will definitely use
Grant rodded my sewer line
And cleaned up fast and sanitary

H20 was amazing!  Responded to my quote request within 15 minutes, took my call well after normal working hours, was able to re arrange his schedule to help me with my perceived urgent issue, came over the next morning right away, diagnosed my issue and didn't even charge me!!!  Todd is the definition of a stand up guy and will gladly be referring all friends/family and future business his way.

Called Magic Men after my water heater went out. Reached out to multiple plumbers and they were the only ones who would give me a quote over the phone. All others needed to come out to give me a quote and I had already had one other plumber come over who quoted me much higher than what Magic Men came out at. They installed the new water heater with no issue and gave me some tips about maintenance and other things around my condo that I was unaware of. Professional, friendly, and cost effective. Couldnt ask for more. Highly recommend!

Did a Yelp quote request, and just replied with booked at this time. There wasn't even a date or time included in the request.

Joe is so good!  His wife Veronica was very helpful to try to find resolutions over the phone to help save me the housecall.  When Joe arrived he was quick to fix and gave me lots of good information to help prevent future issues.  We are new to the area and I am so glad I picked Allison Plumbing.

Had them out for a simple valve replacement. They were quick and got the work done the same day, that's the reason for 3 stars. Otherwise, I was quoted $400 for a job that should cost half that. Literally replacing a single valve that took less than 2 hours counting from walking through the door to leaving. The technician quoting the work said he couldn't do anything about the price. When I called the head office they said the same thing so I accepted it because I was already out $50 and had wasted time just to have him come out. If they had fixed pricing like this, I should have been quoted it over the phone before they came. After weeks of trying to speak to a manager, I finally spoke to someone and was told the price was non-negotiable and since I had agreed at the time, that was that. They even have a special offer on their webpage with no restrictions, but he refused to honor that comparing plumbing services to buying a cheeseburger.  So here's your warning, expect to pay a lot for a little and make sure you mention the special offer up front.

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