Tim Stefl Plumbing

We'd been dealing with one bathroom out of commission since moving. We'd tried home remedies to getting the sink and tub unclogged with no success. We saw Tim Stefl Plumbing was local and very close to our home. After leaving a voicemail, I heard back within a day with an appointment set for next day. Plumber showed within the quoted time and even offered to check on our toilet which was initially out of the intended scope. We had a working bathroom again within an hour and at a reasonable price! Would happily recommend and use their service again!

They are very responsive and professional. Definitely recommend! Friendly people that come out right away and go the extra mile.

From Lorretta on the phone to Santiago and  Jacob arriving at my home (soon after I called) my issues are resolved.  Everything is cleaned up and all questions we had are answered   Thank You!

A delight to work with! We had repairs needed in our apartment unit - Loretta was great and worked to schedule us and was very communicative of the process and timeline. Matt was our technician and was super professional, thorough, and respectful of our space. I was incredibly pleased with this service and would not hesitate in recommending this company to anyone!

Fabulous staff. So polite and speedy, they fixed the leak immediately. I will definitely be calling them again!

$155/hour for one plumber and someone in training to be in my home for 1.75 hrs to fix a toilet leak in an old building, so nearly $300 total.

The trainee continually needed to go out to get parts, which was why it took so long.

The toilet didn't leak when they were through, but the toilet also didn't completely flush. I tinkered with the valve until I could get it working properly.

Underwhelmed.

Are these people for real?!!  Our kitchen sink was clogged big time. A family member who is a contractor tried rodding out to 50 feet multiple times without success. Not knowing that we had used them before, he independently recommended Stefl. My wife called at 11 a.m.  Matt was here within a few hours. Matt had tricks up his sleeve. Matt, who was very professional and easygoing, worked his magic to solve our problem and then provided advice to save us from a recurrence in the future. Tim Stefl, you da man!

My go-to for plumbing smart, efficient and reasonably priced by the hour in comparison to other plumbing places I have used.

Used Stefl plumbing twice for different issues,  both times their staff were knowledgeable, reliable, and polite. Highly recommended.

This company is very quick and gets the job done. We have called Tim before when our basement drain was not working. Today it was our sink and tub. They were fast and did get both tub and sink to drain quickly.

I called Stefl Plumbing after my kitchen sink wouldn't drain and needed it fixed ASAP.  They were courteous, friendly, reliable and reasonably priced for an emergency call.  Would highly recommend!

Ever since I got a new faucet in the bathroom sink, I've had trouble with clogging in the drain. I relied on handymen to unclog it. This time I called Tim Stefl Plumbing. Will did a great job in getting the clog out, and also put in a small part that lets me pull out the stopper completely, so I can clean it before a clog starts to build up. In 25 minutes the job was done. Excellent! Highly recommended.

We are so lucky to have Tim Stefl Plumbing in the Oak Park/Forest Park/River Forest area!  Ruth at the office is so courteous, kind and prompt.  Thank you to Tim Stefl Plumbing for the excellent service.

Very unprofessional!!!  This company does services for my building hired by my building management. The plumber came in, found something in the pipe of the toilet and started accusing me of clogging the pipe!

I have used Stefl Plumbing for several years now for my home and rental property.  I gave them a five-star review in Feb 2019, but want to give another quick review based on today's visit.  During two days of heavy rains our sump pump went out.  I called Stefl at 9:30 a.m. and they had a plumber here at 10:00 a.m.  New pump installed in about 30 minutes.  As usual, a terrific job. Very responsive.  Very pleasant - both office staff and plumbers.  Reliable - always show up when they say they will.  High quality work.  Very efficient and neat.  Highly recommend.

Kudos to Tim Stefl, he's great plumber and human, has always been reasonable but this one was above and beyond   - I called when my kitchen faucet filter blew out and instead of coming over and charging to look at it he asked me to take pictures and email them to him.  He looked at the pictures and recommended that I go to Elmwood Supply and ask if they had the part I needed to repair it.  The gentleman there found me the part and gave me a detailed explanation on how to replace it - I was able to do it myself for $1.61

Another excellent experience with Zak and Tim Stefl plumbing. My particular needs have included a new water heater, kitchen sink and toilet repair. Total pleasure to deal with. Totally professional. And a local business well worth supporting.

Honest / knows the area / fair and communicative. So hard to find expertise these days with the trades withering away- glad we called them and expect them to be our go to moving forward.

I HIGHLY recommend Stefl Plumbing in Forest Park. Jason has gone above and beyond to help us today. We just moved into our new house and had a few issues come up within the first few weeks. He has been here for 3 hours, but has another job that is time-sensitive. So he is coming BACK this afternoon to make sure the job here gets done. I am so grateful and now a very loyal customer!

Used them for 4 different residential issues from simple to more complex. Arrived on time; very professional, efficient and helpful. Will use again.

Wonderful service friendly staff. Quick response. We needed a new water heater. In two days the job is done along with a last minute request. Efficient, friendly and great work at a fair price.

The day after Thanksgiving, our ejector pump died.  Loretta was incredibly friendly, soothing and understanding on the phone.  Matt was the plumber who was sent to our house, and he was friendly, efficient, and explained things clearly.

We use Stefl Plumbing for our association and also for our condo unit. They are always punctual, polite, professional and the work is always done perfectly. I highly recommend. Just had our hot water heater replaced by them and our small laundry room and the original setup of piping, electric, etc. were a challenge to say the least. They did a beautiful job and remained so very patient and professional when I'm sure they probably wanted to scream! We are lucky to have them right here in Forest Park, I would recommend them to anyone at any time. If I could give 10 stars I would!

These guys were great. Awesome communication and called when they said they would.
They routed out my sewer line and gave me some great tips on keeping it clean.
Will definitely hire them again!

Highest recommendation.  Great service, responsivie, and fairly priced.  A leaky valve in the bathroom and we replaced those in the other bathrooms.  Very professional and polite - if I ever need plumbing work done again, this will be my choice!

Don't use them if you want a plumber to show up when they say... or even on the day that they say... or even on the day that they reschedule to. Unfortunately our condo association uses these guys. They have a habit though of not showing up when they say they will. Usually they don't even bother calling to say they are not coming, you have to call them. On more than 1 occasion they have done this to us. This most recent time I changed my schedule to let them in and they called at the last minute to say they had an emergency call they needed to go and rescheduled for another day. I re-arranged my schedule of the new date/time that they could come back, and surprise surprise they did not bother to show up again. This time they did not call at all. Unfortunately this is the 3rd time that these guys have pulled this.
AVOID them if you actually want a service professional who shows up.

I'm afraid I have to downgrade TSP as we never heard back on our hot water heater quote. While I appreciate Tim coming out to check on the sewer backup, I think we were fired when we asked for a hot water heater quote, and here's why I think that... We're in a town house without a basement, only a utility closet with two bi-fold doors that holds our furnace and hot water heater. When I mentioned wanting to replace the hot water heater before it 'goes' I sensed apprehension. We have a 50 gallon and Tim was telling me with all the new hot water heater standards in place, that a 50 would be slightly larger, mean reconfiguring some things in the closet space. That he did not seem too keen on doing. In fact he suggested downgrading to a 40 gallon, as that would fit in the space. While a 40 gallon may work for us, I have to say that I do enjoy long hot showers and would prefer the 50, especially since it's a three bath home.

When we never received the hot water heater replacement quote, and we followed up with Abby and were told we would hear back from someone, and we heard nothing. I believe my husband followed up with her twice. Either someone dropped the ball, or our job was not of interest to TSP. Before Tim left after checking out the sewer backup I asked for the hot water heater quote, and I also mentioned having other plumbing jobs like switching out shower fixtures, and possibly redoing the master bath, but I guess that too wasn't of interest either.

I liked the quick response time of Tim and his staff on my first call, but when there's no follow up on a quote after a couple of calls I'm left to move on find someone who will actually send a quote and do the work. I really wanted to like TSP, but I'm left disappointed.

Very professional  service .arrives on time.very polite.I would use them again. Rich

Stefl plumbing has done several projects at our house, from as simple as changing the seal on a toilet to completely replacing all the horizontal pipes in our basement.  They have always been great.  Very personable and pleasant, and they always do good work.  The most recent project (replacing the horizontals) involved having a handful of people at our house for a couple of days.  Every single employee was respectful and knowledgeable, and they left the basement just as clean as they found it.  They covered all of our belongings each day, and cleaned up everything at the end of each day.  And the price seemed very reasonable for the amount of work involved.  I definitely recommend them!

Tim & his team are completely professional. Very very responsive and just a down to earth guy that is a pleasure to work with. Very trustworthy and Tim went above & beyond in my opinion - my toilet had a massive clog - a little metal cup ended up being the culprit lodged in the toilet. I had to get a new toilet but he worked with me to make sure that I got an affordable toilet that was also quality. Since I didn't know ANYTHING about this, he took the time to walk me through every option. Again, very responsive & they were on time and always super informational and friendly. I highly recommend Tim and his team. As we speak my pipes are frozen :( So I will give you an update on that process after I take care of it. UPDATE: Since it's getting warmer tomorrow they just reco'd leaving it & having it thaw on its own rather than pay to get it thawed immediately. Nice!

Tim Stefl Plumbing gets 5 stars for being communicative, professional, and doing outstanding work.  I cannot recommend them more highly for anything from plugged drains to remodels.  These guys are the best!

Great and great....... Have used them a few times and they are always super friendly and trust their opinion...... Really good experience, as always!!

My mother lives in Oak Park IL and I recently relocated to Indiana.  I worry about her and I am very concerned about her well being.  In the past, I was always there to help her with whatever problems she had with the upkeep of her home.  Now, I feel pretty helpless in that area.  My mother has been having plumbing problems as of late, and Tim Stefl was recommended to me by a close friend.  I can only say, that I am extremely happy with the service they have provided to my mom!  They come whenever she calls them and always provide great, friendly service at a very reasonable price!  I highly recommend this company to anyone who needs quality service at a fair price!

Easy to schedule, on time, and has a truck full of supplies so they can focus on the needed work and not make trips to the hardware store.  The plumber who was assigned was knowledgeable, efficient and focused on getting the job done.  They send the bill, but inquired about their rates when booking and are fair.  Hopefully I do not need plumbing work done soon, but highly recommend them and will keep their information in my files for any future need.

This company is prompt, does great work at a fair price.  Hot water tank leaking on a Sunday, and the person who answered the phone apologized that they could not come out the till the next day.  They arrived in the morning and within less than 3 hours everything was working fine.  We would recommend them to anyone.  This is the 2nd time we have needed their services.