Connell Plumbing

I heard of Connell Plumbing through Nextdoor. Was looking for a smaller plumbing job that no one wanted to do. Nate and a coworker came in and replaced my washer valves as they wouldn't shut off. Excellent team with an excellent response time. Will be lifelong users of this company. After many plumbers didn't answer their phones & no one would get back to us- it's important to know there's still an excellent plumbing company out there.
Thanks again!

Nathan and joey did an excellent job. They came the next day and discovered I had a couple of problems. They are professional, knowledgeable, and friendly.

Never in my life have I dealt with a worse company. They really don't care about your plumbing problems and just look at a quote for an opportunity to rip you off. I doubt if there are any tradesmen amongst the BOYS, not men, that they let loose at your house. Which one looks extremely malnourished and going to fall over at any moment and try to file a claim against your insurance. They damage things in your home and in your garden, they don't clean up after themselves because they are sloppy workers and breaking things along the way is just part of the job to them. They are only  focused on getting as much money out of you as possible and getting out as quick as possible.

Unprofessional work, rip you off on the price of parts while doing as little as possible and spending time that YOU are paying for chatting on their mobiles and loudly complaining about low pay rates and how they hate the company they work for. Maybe feed your workers so they can actually do efficiently.

Stay away and don't waste your time or money.

These guys are a total ripoff! They charged my parents nearly $4300 to replace a water heater in their manufactured home. Granted, a manufactured home water heater is more expensive (I called the supplier this one came from and got a price of $1389.95). When I tried to get an explanation of the remaining $2800+ I got a huge run-around. My dad had to actually tell the guy where to get a manufactured home water heater from! Nate tried to tell me he had to go all the way to the southside of Chicago to pick it up but I googled the address and it was only 15 minutes from my folk's house. He also said if they wanted to wait 3 weeks (?!?!?! They were completely without water!) it would have been approx $700 less, which still would have made the repair bill ridiculously too high. I think he took total advantage of my 88 year old parents who felt like they had no other choice if they wanted to be able to have water without waiting weeks. I spoke with another plumber in their area yesterday who was shocked when I told him how much my folks had to pay.

Toilet and bathtub were filling with water. Called Connell Plumbing, second time I've used them and had the same tech, Nate. Awesome guy and very knowledgeable. Rodded out the sewer and even went in with a camera, he even showed me the lines. Katy was very helpful on the phone too. Great business to work with.

Connell plumbing responded to my call very promptly. While they did not provide the specific service I needed, I spoke to the owner who took the time to provide a a ton of information and a great referral. Came across as honest and knowledgeable and would definitely request service from them in the future.

I can recommend Connell Plumbing without hesitation. We had an issue with our catch basin which they diagnosed very efficiently. We decided to have the catch basin removed, and they recommended an excellent plumbing contractor (Morning, Noon and Night) since this project was beyond an ordinary plumbing project. In the future, if we have a need for a plumber, Connell will be our go-to choice.

This is the place to go if you need any plumbing work to do.  I have had used them for many jobs at my house and commercial building that we owned.  He has always given me a fair price for the amount of work that he does.  He uses only higher quality parts so the repairs should last.
    I do some of the work myself, then call Wayne to fix my breakage.

I lost all my faith in Connell Plumbing. We have used him for several years. And was always happy But lately he has been no help at all. When I thought a pipe was leaking form my dish water, his assistant came over told me that it was not the pipe. He told me that it was the casket and that my dish washer was old and it needed to be replaced. He refused to fix  it. Guess what , all it needed was a rubber casket. We have another person fix it. And no problems or leaks since  This was early this year.

Now the last straw is we need our sump pump cleaned out and a new pump replaced. I explained the problem. First I was first given a quote on a price of $,600.00 . Then Wayne kept insisting that it was our sewer back up system that was causing the problem. Perma Seal already checked out and it is working just fine. I told Wayne this but he said it is not the reason my pump is not working. I'm not STUPID. I ran the water in the sink and I saw how the pump (he sold us) is not working at all. And my Sump Pump pit is full of mud. When I told him this, all of a sudden he said he dose not clean out sump
pumps or replace the other pump (which  I also got from when my basement flooded prior to my correcting the problem ).

I will get another plumber and NEVER USE CONNELL PLUMBING AGAIN IF I CAN HELP IT!!!

James is very insightful and helpful and I will recommend Connell Plumbing to anyone looking for fast and friendly service. He phoned around on my behalf to source additional information about my concerns and went above and beyond to diagnose the problem, offer advice and respond quickly.

A good plumber...
I have used Wayne over the years. He does most of the work himself and handles the job from start to finish. We have had him replace faucets, rod sewers, re-pipe, and layout new bathrooms. The work is done right and the prices are fair. I would not hesitate to hire this company again. Good work at a fair price.

Cannot recommend Connell Plumbing more highly.  Worked with James and he gave some great advice on some issues we were having.  If we ever have any further plumbing issues, James and Connell Plumbing will be the only ones we call.

I never thought my first Yelp review would be for a plumber but I can stay silent no more: This guy is awesome. He's responsive, quick to fix any problem we've thrown at him and loyal. And, not only does he fix the problem, but he always tells us why it happened, what we can do in the future to prevent it, and how to fix it ourselves (if we want to). If not, he's always happy to come back out! We won't use anyone else for our plumbing needs, and you shouldn't either.

I had a minor issue with my sump pump and they were able to come out and fix it within a hour.   They also gave me some good advice on a seepage issue that I was having.

Wayne Connell has been my plumber for at least the last 5 years. I totally agree with Tonya P. that was an amazing find!  Wayne and his partner James come every spring to rod out my sewer line and are always available any other time I have had any plumbing problem.  In addition to being fantastic plumbers and very reasonably priced, they are just always both so pleasant to do business with. I hope they are in business in the area for as long as I live here because I wouldn't want to have to call anyone else!

Just had James from Connell Plumbing over today to install a Moen kitchen faucet.  The faucet was supplied by Moen under their lifetime guarantee and James did the labor to properly install it.  He breezed through it and did an excellent job.  I could not install it myself because the location of my kitchen sink was close to the wall and the old faucet was rusted on.  He made it look simple because he knew what he was doing unlike me and obviously had much experience with doing this.  He was on time and stuck to the price he quoted me over the phone and even added a 10% senior discount.  Other plumbing places will not give you a price for simple work like this and then nail you when they complete the job.  In the past Connell Plumbing has installed a quality water heater for me, American made, not made cheaply in Mexico.  They try to use American made parts that are quality.  James also answered other plumbing questions for me which prevented me from having additional work done which may not have been successful.  Great to have trusted plumbers... I highly recommend Connell Plumbing.

The best !! My highest recommendation for a Plumber there is   .I have used several plumbers over the years and have worked for or with many in the area .Wayne is the most up front honest individual/ plumber you`ll find . You will never second guess dealing with Connell Plumbing as far as price, service or satisfaction  .

I'm a home owner and recently did a complete gut of bathroom plumbing in my home but unfortunately I didn't get it all quite right.  When the Village inspector came by he was very kind and gave me a specific list of things that needed to be reworked to bring the plumbing up to code.  At some point I decided I'd rather just hire a plumber who can do the work.  That's when I called Connell.

They arrived on time which I appreciated but that was the only place they scored positive points with me.  The two men who came out were boisterous, loud, rude and talked all over each other - which was very confusing to sort through to figure out what they were actually saying.  One of the men stepped into a brand new tub with his work boots... really?  You couldn't have pointed out the copper work from outside the tub?  But I digress.

What they did tell us was this - We're going to have to pull it all out and start over... well, half the water can stay but everything else is wrong.  When I asked specifically what was wrong with the PVC I was told that I used the wrong kind of PVC to which I replied, I thought Schedule 40 PVC was acceptable whereby they informed me that I had not used schedule 40 PVC.  The pipe has SCH 40 printed right on the side.

When I asked about the water I was told that all my water lines need to be 3/4 and I had used 1/2 in certain places.  The men from Connell informed me that while the 1/2 wouldn't affect performance that it was simple not up to code.  I challenged the men on their point as 1.) I had specifically asked the village inspector what size copper to use BEFORE I installed it and 2.) the inspector had already come by and had no quams with the diameter of my copper pipe.  After a pause one of the service men responded Well, it depends on the specific situation but when I pushed him to tell me which circumstances required the treatment he was prescribing he informed me that it  specifically pertained to the installation of a whirlpool tub.... which we don't have and could be clearly seen as our normal, standard tub is already in place.

Did we end up using their service?   No, we didn't so I can't speak to the quality of the work.  They wanted $6000 to do the work and of course that's before complications and scope creep which are inevitable with a project of this size.  FYI- we had another plumber give us a quote and he quoted us $1600 for the same work.

Final verdict - pass on these guys or at the very least get a second opinion.  I was appalled by the dishonesty displayed on our site visit.

We had a crack in our toilet and called connell plumbing and they did an excellent job they were reliable came right away.  Great people to do business with!!!!! We give them 5 stars!!!!!

Excellent plumber, reasonably priced, on time and professional.  We have used them many times and have always been very pleased with the outcome. I have recommended them to many of our friends & neighbors.