J Blanton Plumbing

Our water heater stopped working unexpectedly, we've only been in our house for a little over a year so I had no idea how old our heater really was (spoiler...it was past it's prime, for sure!) The plumber came and inspected the old tank to see if they could get it to work. We eventually decided to just replace it - they were in and out and got rid of the old tank, too!l

We recently used J. Blanton for a disposal repair. We were told it can't be repaired, it had to be replaced. The price was incredibly high. I paid it because I didn't get a quote. My bad.

Got a quote at that time to replace two failing wall valves to a 1/4 turn valve for a toilets. I was told it would be more cost effective to do all the valves in the condo. One quote was around $800 for 2 valves or  $1970 for all remaining 9 valves.

We waited over a year to do the job because of the price. When we called back to ask if the quote was still good, they said no, that they needed another plumber to come out and look at it. So this young man showed up, he had such a bad attitude, asking us why he was there if we already had a quote, I immediately asked him to leave. He got the hint that he was being unprofessional and he straightened up real quick and offered to do the quote.

Same quote came back to us. I wasn't comfortable with the price or the guy with the bad attitude. We checked another plumber our building uses. Glad I did!

He just did the two failing valves for $275, FOR BOTH VALVES! Was super cool, in and out in under 40min. (Try Moody plumbing instead!)

Steer Clear of J Blanton.

Do not hire as way overpriced.  Had simple job of clearing out debris that was clogging where my downspout drained into pipe underground.  I had already cleared area about 6 inches into ground and just needed someone to rod further to break through clogged area.  Two men arrived after dark as they were running late.  Was told that the pipe was draining into sewer line in front of house and that the whole line would have to be rodded. The charge would be $758.  Told the estimator that that was outrageous.  He then said it would be $558 without a one year guarantee.  I also said that that price was outrageous.  Finally agreed as I was not sure how much work was involved.  Told I had to sign an acceptance on a device which I couldn't really read because of small print and it being dark outside.  The clogged area was cleared in less than 10 minutes after the  electric rodder was plugged into an outlet in my house.  I again complained that $558 was way too much for less than 15 minutes total for work.  Told I had to sign that work was completed even though could not really read what I was asked to sign.  Was also told I had to pay before the workers left and call the office to get a receipt and copy of what I had signed.  When I called office right after the workers left to complain about price was told supervisor would get back to me.  Called the next day and this time told supervisor was in meeting and asked for them to call me back. Of course no response.

Received copy of billing statement which describes work as Band-Aid-PA2A Waste System Rejuvenation.   Not sure what that means and how it relates to work done which basically was clearing clogged area from downspout in ground drain.  In more than 45 years of home ownership I have never encountered such a situation.  Charging $558 for less than 15 minutes of work by one man for simple rodding job is beyond outrageous.

Discovered the problem moments before plumber (Justin or Jason?) arrived. Plastic tubing from my fridge ice maker sprung a leak just above floor boards before the tubing proceeded down to basement to connect to water valve.  Was immediately told entire valve needed replacement assuming he would not be able to unscrew the nut without even trying first.   Then was told cost to replace plastic tubing with copper tubing was $1,496 for the job.  When I said I can't afford $1500 copper tubing and asked if we couldn't just replace it with the same plastic tubing, he told me they don't carry plastic. (BTW 15 feet of copper tubing only costs $36 at the hardware store). He then proceeded to ask me how much I thought I should pay. Odd, right? When I said closer to $200, he laughed, turned around and walked out without so much as an explanation or a thank you for calling J Blanton.  I called my local hardware store and the helpful clerk explained how easy this was to fix.  I spent literally less than $5 on a coupling and fixed the leak in under 5 mins by myself with nothing but a pair of scissors.  Had the plumber explained this to me, I would be calling them in the future to replace my toilet that needs replacing, but I WILL NEVER CALL J.BLANTON AGAIN. No one wants to be taken advantage of and this plumber tried to pull a fast one.  What a rude jerk!

We placed a NO HOT WATER call back on February 19, 2022 for an 8 Unit Condo building that our office manages. Tech came out the following day and placed a call to their Supervisor to help assess the situation over the phone. They determined that a new, larger system was required. Installation was scheduled for 2 days later. They required a deposit of half the balance and the remainder upon completion. They were barely going to leave the property once the installation was completed, until payment was received (which they ended up driving to my home office to pick up a company check). COST = $4,400. Less than 2 weeks later, there were reports of issues with water temperature and/or pressure. Full disclosure, Residents of this building had experienced issues in the past, but they had gotten worse after the installation of this larger system. They did come out a couple of times, to check things out, at no additional charge, but one visit resulted in installing a part that has proven to be pointless. With that visit, they would not leave until payment was received. One of the Unit Owners had to use their own credit card on the spot. COST = $678. When they came back out in mid March, some adjustments were made to the equipment and that was followed up by poor attempts to access units to see if that had helped matters. Not once did the tech on site give my office a call to get help in accessing units. About three weeks later (mid-April), we sent, via email, what each unit was experiencing with the water pressure and/or temperatures. We had to follow up the first week of May to have a tech come back out. For that visit, we were told that they needed to gain access to every single unit. Owners and Tenants had to change their plans or work schedules for that day to be present. I even coordinated with one of the Unit Owners to get their keys, since they could not be present, and we wanted to make sure they'd be able to gain access to that particular Unit. By the time I arrived, their tech had come and gone...with no phone call letting me know. To be clear, I was on my way to the property when I found out their tech was arriving shortly. Point being, they were not there long at all. After at least 1-1/2 days of trying to get in touch with the owner or a manager, I was finally able to set up another visit for May 9th. For the SECOND time, I made arrangements for techs to gain access to each and every unit (as directed by J Blanton). For the SECOND time, Owners and Tenants had to change their plans or work schedules for that day to be present. I even coordinated with one of the Unit Owners to get their keys, since they could not be present, and we wanted to make sure they'd be able to gain access to that particular Unit. Upon my arrival at the Property at 11:20a, I could not see any of the techs around so I called their office only to be told that the techs had met with someone and saw what they needed to see and left...and to expect a proposal later that day...oh...and they really didn't need to get into every Unit. With the proposal, they provided the Condo Association with two options: 1) install an additional hot water heater for $6,215 and HOPE that it will resolve the issues or 2) install a traditional tank for $14,325 that will most likely resolve this Condo building's issues and concerns with water temperature and/or pressure. When I spoke with their specialist, I explained our frustration and disappointment in the way things had been handled and in their overall lack of communication. We believe that if they had as much motivation as they did in collecting payments, perhaps they would have done their due diligence from the beginning and suggested we install the equipment that would have likely resolved the issues from the start. We feel the Board could have made a better financial decision had the professionals at J Blanton advised and empowered us with more knowledge from their initial visit. Last week, we reached back out in hopes that we could resolve matters, but they have yet to reply.

DO NOT DO BUSINESS WITH THESE PEOPLE.
don't sign anything until they get the work done. I paid 482 dollars yesterday for 15 minutes of labor and the problem was not solved.

This company completely took advantage of me because I'm female. They overcharged me by double just to do a simple basin clean out, and then gave me a crazy estimate to fix a broken pipe. Their idea to fix this broken pipe was to reroute and repipe and do a bunch of unnecessary work, rather than just addressing fixing the pipe. Luckily I got a second opinion and went with Goode Plumbing which I highly recommend instead! Shame on J Blanton for overcharging me and then trying to take even more advantage. I also tried to bring up my concerns with the owner, and was met with NASTY emails from someone else at their company. Not even sure who it was but ummm ever hear of customer service? Oh! One more bonus - the plumber spilled grease and sewage all over our basement floor, and didn't clean it up at all. Thanks for a terrible experience J Blanton! Never again!

They replaced parts that didn't need replacing (because they didn't know how faucet worked), and way overcharged. They were also several hours late. Not knowledgeable, poor service, too expensive.

Don't use these guys unless you want to listen to upsell pitches like you're at a car dealership, and pay WAY more than you need to. I had used these guys several years ago, and they were great, bailing us out after someone else's botched water heater installation. However, things seem to have gone downhill. Last month, I hired them to do 2 things: (1) fix the clogged kitchen sink, and (2) rod the slow-draining bathtub. They fixed the kitchen sink just fine. However, for the bathtub, they said they couldn't fix it because some piece was broken off which blocked their equipment, so it would cost me several thousand dollars to replace all the piping in back of the tub. Well, I got a second opinion from another plumber, and he was able to rod the bathtub for $150, no replacement pipes needed, and nowhere near the several thou Blanton wanted. Meanwhile Blanton had cut 2 giant holes in my drywall behind the tub, to diagnose the issue, and they scratched my floor moving furniture to cut the hole. So now I'm out $3,500 to Blanton for the kitchen sink fix, PLUS the cost to fix my drywall and floor. I reached out to Blanton twice to discuss this; they have not responded in nearly a month. NEVER AGAIN.

Had an emergency plumbing problem in our building where water was spraying everywhere! At midnight, a plumber from J. Blanton came out and got it to stop. The next day they were back with a crew to make a repair and there was barely any down time with the water shut off. 5/5 recommend.

AVOID. We hired this company after our first project with them seemed on the up and up. However, this time was a totally different experience. Plumber came to our house for a water pressure issue and told me we needed to replace one faucet in addition to cleaning out the aerator in a second faucet. I agreed and paid over $600 for the new faucet plus installation. When he returned with the faucet a week later to install, he tried to charge us another almost $400 for something he never mentioned in his first visit/estimate! He was unprofessional and flippant when we asked how a $400 additional problem could have been missed in his original estimate given that it was on-site. We felt we were in the midst of some kind of shake down and asked him to leave without installing the faucet. I've called the company numerous times to get a refund for the installation (should be a minimum of $220 coming back to me) and despite being promised a call back, still don't have one. Ridiculous. Not only will I never hire this company again, I'll make sure I use every platform I have to let people know they're a rip off and to avoid them.

STAY AWAY, STAY AWAY, STAW AWAY! You've been warned. I called them when my laundry washer was leaking due to a faulty valve. They sent a man over who explained they could repair a washer anywhere from an $800 package to $1800. I picked the middle package and gave them a $500 deposit. Before they came to fix said washer I told my boyfriend about all that had transpired. He told me to go to Home Depot and buy a pair of channel locks and some washers.

JBLANTON DEPOSIT AND NO WORK: $500.00
CHANNEL LOCKS, WASHER, PLUMBING TAPE AT HOME DEPOT : $37.85

I was completely ripped off and feel it was most likely due to the fact I'm female. Doesn't matter, I wouldn't trust anything they say to you!!!

I've used J Blanton Plumbing for a few of my properties and will be exclusively using them moving forward.  Extremely speedy service that is catered each of my needs.  No matter the plumbing issue that arise they provide multiple solutions and simplify my decision making process.  Couldn't have been easier to work with them and most bang for your buck.

Horrible service overpriced I need to call a new plumber to fix the mess they left me

We scheduled an appointment on Saturday for a kitchen sink/garbage disposal repair.  We wasted an entire Saturday afternoon waiting for them within their 3 hour windown, and then got a call  at 4:00 saying they could not make it and would accommodate us first thing Sunday morning.  Sunday morning, no one showed up and when I called them, they said they had driven by and it looked like no one was home, so they left.  And I would need to reschedule.  We were all home, and I will be rescheduling with someone else.

I'm impressed with Blanton Plumbing. They are knowledgeable and responsive. I note that they have more than 300 Google reviews with a score of 4.7.

Way overcharged. They wanted close to $800 to reinstall a faucet and garbage disposal. I do not recommend them as their prices exceed what is fair.

J Blanton Plumbing is exceptional! We were very pleased with their service, responsiveness, and timeliness. With this crazy weather we've been having and our pipes freezing, they were there when we called and answered any and all questions. All around a great company and will definitely be calling them when we need more plumbing work done.

Where to start! I woke up this morning to my toilet aggressively over flowing into my apartment and bedroom. I tried fixing but made issue worse. My apartment was beginning to look like a fish bowl. Minus the fish and pebbles. As a kid, I always wished for a flood because I thought it'd be cool to be able to go swimming in your house. My childhood dream almost came true until JBlanton plumbing arrived. A young gentleman by the name of Dooley short for Kyle Dooley (I guess) came a knocking. I felt like Maucauley Culkin in Home Alone when his parents finally returned home. All in all, from time of call to arrival was 20 minutes. He fixed my toilet, gave me a couple different options to choose from, and we settled on fair price. Honestly I wanted to pay more. I couldn't believe the urgency JBlanton had after I shared my situation. Can't wait for my toilet to break again so I can see good work in action.