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Had a kitchen sink faucet replaced by Allstate Plumbing and they did a great job! Service was fast, and plumber was very knowledgeable, and courteous.

I always get compliments on the thickness and shine of my hair, but no one (besides Master Plumbing and my family and now yelp) know the amount of money and effort spent to keep the tub drain flowing.

I lose hair like no one's business and despite the little hair catcher in the tub, I still had to use drano every couple of months.  The drano stopped working...who would have thought that my hair could overcome the professional strength drano. *sigh*

I called Master Plumbing and they were able to snake the drain on the same day in a matter of minutes.  Although the hair battle rages on, Master Plumbing has made shower time much better for my whole family.  I get the drain snaked about two times per year now, which is much cheaper than the multiple bottles of drano I was using.

Luis went above and beyond for us with what was supposed to be a simple bathroom sink faucet replacement. He promptly responded to my inquiry, and provided us with same-day service even though it wasn't an emergency. Our home was built in the 60s, so of course this simple faucet replacement ended up being not so simple. One thing led to another, but he didn't use any of the obstacles in his path as a means to up-charge us in any way. I found this extremely refreshing. He seemed to take great pride in his work and provided thorough explanations of what was happening as he progressed through the job. Luis was very respectful to the current COVID situation by wearing a mask and gloves at all times. Personally, I would have passed out tying to do that stuff in tight quarters with no air flow, so bonus points for excellent lung capacity!
I will no longer use anyone else for this kind of job. I've been waiting a long time to have someone I can call my guy. Luis is definitely my guy from now on, and I will absolutely recommend him to anyone in need of this kind of work in the future.

Steve is just amazing!  He came out the day I called after he had completed a whole days work.   A simple clog turned out to more than that,  but Steve handled it with grace and ease.   He is most definitely better than the rest!!

Thank You!!!

I have had an excellent experience with Norman. I think he is very experienced and was very thorough in explaining the issue and the solution to us.

Amazing company!  Will helped my client with an emergency he had. The home had a leak in the kitchen and Will showed up same day to fix that issue and other issues my clients had with the homes plumbing. will use this company again and again in the future. thank you will your the man.

Buyers beware!!

Almost exactly 2 years ago, Matt installed for us a new garbage disposal unit. It fell apart a couple of months ago.  Why?  Because he did not use plumber's putty where he needed to.  Basic stuff, right?!  The unit finally was shaken loose and it broke down: leaking and foul-smelly with spoiled food inside.   ONLY 2 years later, I had to pay for a new unit not because the unit stopped working but because it was not installed correctly.  Frustrating.

Speaking of BASIC work not getting done correctly, Matt replaced the flushing mechanism for one of our toilets.   He did not pay attention to where the water level was in the tank before he replace the mechanism.  The tank started to leak very soon.  He came back and corrected his work.  And he charged me $75 for correcting his work.

Then there was a bidet on one of our toilets that was leaking.  He fixed the leak but he tightened the knot so much that I could not replace the bidet when it broke.  He came back and 'fixed' it and again, he charged me $75 for correcting his work.

I did tell Matt I would not use him ever again and I told him I probably would not write him up on yelp etc.  And I didn't.  But this garbage disposal issue is beyond reasonable tolerance.  I am beginning to worry that the job he did for us in the crawl space will go bad soon, too.

The take-away here is it's extremely frustrating to see so many jobs Matt did developed into problems in very short time.  I don't want this happen to those of you considering Matt for your plumbing jobs.   For those of you who have praised his work recently, hang tight.

The Powder Room occupies a small corner space on N Santa Cruz Avenue, across Roberts Rd from the DMV.  It is 2 short blocks from the larger and more forbidding Los Gatos Plumbing Supply showroom.  I was looking for a solution to a problem that I had with it taking minutes for hot water from my heater to arrive at some of my faucets.  I was wasting many gallons of water just to get hot water for my sink and dishwasher.  I assumed that I would need an auxiliary, under sink, water heater installed.

Instead, the saleswoman at The Powder Room recommended a hot water circulation pump, and a patented comfort valve.  I incorrectly assumed that I would need to install a hot water return line, but this system uses the existing cold water line, obviating the need for extensive plumbing work.

The folks who own the showroom also own Thornes Plumbing.  Tom Thorne does installations for fixtures purchased at the store.  We bought the pump and made an appointment for installation.  Tom arrived at the exact time scheduled, and he quickly and neatly installed the pump and valve.

The solution works great, and I am very pleased with the knowledge and service from The Powder Room.  Highly recommended!

Raheb is extremely quick with responding and coming over to my house to take a look at the issue. He is knowledgable and reliable, and patient with explaining the problems thoroughly in layman's terms. Checked out the problem, bought the replacement valve and returned to fixed my leaking water heater all in 2 hours. Highly recommend this service and will forever be my go-to plumbing solution.

Came to our house to fix a bathtub leak and couldn't find it after an hour of trying. After they left, it started leaking again immediately when we ran the shower. It was coming from the shower head-- which they hadn't bothered to inspect. Considering the high reviews on Yelp, we were shocked at the crap service we received. They were so unbothered and unconcerned  when they told us they couldn't find it. They knew they were getting paid and did nothing to earn it.

Wanted to replace/upgrade my shower valve and trim. Contacted them but decided not to upgrade my shower fixtures after all - I just did a quick repair myself. But they did provide good customer service, competitive pricing, prompt response times, were available after hours, and can do the work 24/7. Local owned business.

Had Savior run the gas, water and sewer lines to our new accessory dwelling unit.  It was a difficult job, but Tom, Eric and Crew completed it on schedule.  Not only was the pricing competitive but the Crew was very respectful.

Can't speak highly enough of Fast Response and especially Billy and his professionalism, helpfulness and honesty. I have complete trust in his ability, advice/ recommendations and his prices. And he's a great guy too :).

No more need to search for a plumber in SF!

I was so impressed that Jeff responded to my request for service within an hour and schedule for an appointment next morning (Monday). Mr. Andre Peterson came to do the troubleshooting on my front yard and found out there was a main water pipe leakage. He was able to come again the next day and fixed the leakage within hours while I was away at work. I could rely on Andre to do the job right in my absence. I really appreciated it, Andre and Jeff.

I would like to add my recommendation for Bob Cowden Plumbing. I had a plumbing emergency on Sunday evening. I ended up turning to Yelp and a different 5 star recommended plumber responded and attempted to snake my drain then told me I needed to have a grease clogged kitchen drain pipe replaced at $1200.

I called Bob based on recommendations from Nextdoor and left a message. He promptly returned my call and informed me that I most likely did not need the pipe replaced and explained this type of problem should have been easily resolved with a snake by any competent plumber. He also told me even if the pipe was damaged or corroded shut and required replacement he could probably replace it for around $300 plus parts.

In any case, he came over first thing Monday morning and snaked the drain and cleared the obstruction. There was no back up or slow drain at all. I filled the sink to the top and it drained in about 30 seconds! He also installed a new kitchen faucet and replaced a corroded pipe fitting. This was all done at a very reasonable agreed upon price!

Great job to fix my clogged kitchen drain on a raining Sunday morning. Really appreciate.

Bart came by today to diagnose a sink line clog. Ended up being a quick fix and he stayed to look over the aging pipes in my home and advised on what to look out for going forward. Super helpful, highly recommend!

Mark is fast, friendly, and efficient! You can tell he's an experienced repair person -- he handled the list of tasks I had quickly. I highly recommend hiring him.

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