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Beware!

Couldn't re-light the water heater pilot (after too many failed attempts) and contacted Atlas Heating (who had installed the unit).  Their service tech arrived first thing the following morning.

After explaining why I called for service, he immediately advised our water heater obviously needed to have something replaced we see this problem all the time, assured me he had the parts for the something in his truck but first needed to contact his office to confirm what he was to charge for the parts and labor.

Before making the call, I simply suggested he first try re-lighting the pilot.

He did. Surprise!! It started right up.

I can draw no other conclusion beyond the fact this is a very dishonest practice.

Like I said.....Beware!

Horrible company The tech was very nice but owner of shop has no public relations with his customers! Very Rude, crude, cursed and was no help at all.Hung up on my husband and blocked his number.He needs to retire from this company! Close the doors!!!! I would ot recommend to anyone!!!!!Worst Service I've ever experienced!

Luis was awesome! I highly recommend LM Plumbing and Draining Cleaning. We had what we thought was a simple clogged drain, but when Luis arrived, he quickly discovered that our cleanout connecting to the city's sewer main line was buried. After a long day and no luck with help from the City, Luis was able to fix the problem!  Thank you, Luis!

I honestly, can't complement Alfred Williams highly enough.

I needed a faucet replaced, which to be honest I was feeling a bit ashamed about since it really is the sort of thing I should have been able to do myself (I couldn't for the life of me work out how to remove the old one!)

Anyway, I called Alfred Williams, and the call was taken by a highly professional lady who took my details, asked what help I needed and told me a technician would call me in 15 minutes.  And in 15 minutes, a technician, Steve, did indeed call.  +1 for calling when they said he would.

So, I arranged for him to come and do the job at 10:30 this morning.  He arrived at 10:33.  +1 again for being punctual.

He then did the job, quickly, cleanly and well.  Everything was done in about 45 minutes.

He was a nice chap as well.

The best thing I can say about the whole experience is that if I have any other plumbing needs in the future, I won't even think about calling anyone else.  These guys were excellent.

This is a long overdue review for Norm with San Mateo Handyman.

First off, I admittedly hate hiring service people. I've had horrible experiences in past years--being stood up, showing up on the wrong day and/or time, shoddy work, rudeness, unreasonable charges, you name it.

So I was initially skeptical about all the glowing reviews I read on Nextdoor and on Yelp about San Mateo Handyman, and more specifically, about Norm with San Mateo Handyman.

But too many things we're starting to fall apart with the house. So I caved and gave Norm a call a few months ago to replace the two old bathroom faucet/fixtures in our master bath and our kitchen faucet--and, boy am I glad I did!

From beginning to end, Norm was pure pleasure to work with. He was responsive (he returned all my calls and texts promptly); showed up on time; was efficient, knowledgeable, honest, tidy, more than fair; and he does excellent work. He's also a delight to talk with and get to know.

In short, Norm is the best. I feel fortunate for having found a handyman now that I can trust to not only get the job done well, but to get it done in a way that's a great experience from start to finish. I seriously am looking forward to having Norm work on other home projects to come!

Needed a water heater replaced and after talking with Will, he sent a couple of his guys who were in and out. New Bradford White water heater is great, price was great, and service was great. Even more important, they were honest enough to save me $700. I told them I needed a new PRV valve based on a different company's recommendation (see my other recent review), and they confirmed the valve was working just fine. Definitely have my future business.

Matt is by far the best Plummer I have dealt with in the 36 years we have owned our home. He has handled everything from clogged toilets and drains to replacing/updating old sink hardware and he has done a yearly inspection--which I believe may have saved us from future water damage.  He is prompt; he explains what needs to be done; he is honest; and cleans up when the job is done. I highly recommend Matt/Smash Plumbing!

We needed what seems to be a funky piece to be able to flush our kohler toilet and luckily I found the powder room! John was superb from start to finish. He walked me through how to give him the part number to check if they had it in stock and they did! When I went into the shop, he happily put the pieces together for me so we didn't have to fumble with it when I got it home. My hubby was DELIGHTED to know he had less work to do!! He just had to install and flush the toilet! Yay! Story continues! John called me back the next day to check if the part was working ok for us! What amazing customer service! It's like I had surgery and the doc was calling to check in on my recovery! Go to the Powder Room the next time you have plumbing needs, they're really top notch!

Raheb was willing to come out on a weekend to install our water filter. He also services outside of San Jose. Some plumbers don't work weekends or only service a certain area, so this was a great convenience. Raheb came on time, gave us a quote and got to work. 3.5 hrs later, filter was installed. He even used a snake camera to show me that there was no leak from the new fittings. The whole time he answered my questions and I learned a few things for myself. Overall, pretty good. Recommended!!!

Jose and Luis were great! The people who were supposed to install my range couldn't find the gas shutoff and refused to install it. I was able to get Jose and Luis over a couple of hours later. They located the shutoff in a secret compartment under one of our drawers. They were able to shut off the gas and detach the range. They were fast, efficient, and courteous and I would 100% use them again.

They were still open during this pandemic. Very helpful and were able to find the problem instantly. They came next day to have the repairs done. I appreciated them coming in a time like this.

The water pressure on my kitchen faucet was getting low. I got Savior name from my realtor. I used to have Plumber but he retired last year. The plumber came last Monday. I was at work so I ask my daughter to open the door for him. He told me daughter the faucet was corroded but he can clean it up for now. Of course, my daughter didn't know too much about it so he let him do the work. The plumber took the faucet back to office and clean. It back in half hour and reinstalled it. It looks fine. However in Thanksgiving day while we are cooking for bug dinner, the faucet is broken again. I call Savoir Plumbing. Of course no one pick up the call due to holiday.

I call them again this morning, they said they can replace the faucet but I have to buy the faucet and I have to pay then again for 1 and 1/2 hr. That is addition $225, plus the cost of the faucet. I already paid them $150 for the first service. This is totally not acceptable. They should told us on the first day and replace right the way.

This is not responsible Plumber and I will not use them again.

I called this guys and the lady gave me an appointment for one or two hours later. Ben showed up to my door within the given time frame, and begun looking at my garage drain clog (big pool at my laundry area).

He tried two different snakes machines, he worked on the garage drain, then the sidewalk drain, but could not free the clog.

Finally he opened a clean-out on my black water column, and the problem was solved.

He charged me what he told me ($170), and he really worked for it.

Great service, and great people.

I have used Jeff for two different jobs and he's always responsive, efficient and affordable. You can't really ask for much more when it comes to needing a service. He's my go to plumber for now and the future!

I was very happy with both times I used Bob's plumbing services this month.  He came on time, showed up with a friendly attitude, protected the immediate area that he worked in, and even got an appliance company to replace my faucet for free with a phone call!  I would absolutely use him in the future.

Great job to fix my clogged kitchen drain on a raining Sunday morning. Really appreciate.

We returned home from a mini-vacay to a wet water heater bay.  Although our house was out of their service area, when I called Everclear they asked me to send them pics of our leaky fittings so they could provide advice.  Not only did they inform me the water heater was not the problem they recommended upgrading the fitting being replaced to brass for better water safety and part longevity.   Even though they knew they couldn't take the job due to location they provided excellent advice that could have a long-term positive effect on the health of our family.  What a great business!!  If you are lucky enough to live in their service territory I highly recommend Everclear!

Mark did a fantastic job installing a new kitchen faucet. He was on time, super friendly, cleaned up after the job and answered all the questions we had.  I felt the rate charged was very fair as well.  Would recommend to others.

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