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In an attempt to hire a decent plumbing service for a reasonable price, I called Allstate Plumbing. When they came out to look at my toilet, i was told the whole toilet needed to be replaced and was quoted $500 in parts and labor. However they told me if the job took longer than they expected i would be charged more. After I called another plumbing service for a second opinion, I was told all I needed was a fill valve and in parts and labor my total would be $150 flat. Allstate is dishonest and looking to screw over any uneducated person or family they can to benefit them. Steer clear !

The HOA for my elderly cousin's condo complex uses this plumber & they were already going to be inside his (horrible--he's a mentally ill hoarder) unit to investigate a leak at the request of the HOA. I hired a cleaner the day before to make the bathroom sanitary first.  The cleaner told me that the bathtub had no hot water. I live 50 miles away & can't go check this myself very easily.

Since MasterPlumbing was  going into work his bathroom anyway at the HOA's request, HOA (but I will end up paying it), I authorized  up to $500 to repair the hot water situation  & understood there is a one hour minimum.  Their hourly rate is $170.

They deserve some extra compensation for going into a yucky place, for sure.  

I got an emailed invoice for $170 & a voicemail back saying the hot water is working fine (maybe the cleaner did not run the water long enough for it to get hot) & we might consider replacing the older shower valve.  To get some value out of the fee, I would've asked for that replacement  but, when I called back, 10 min later, all I got was voicemail.  

Given that the tech ran the water and found it's hot, he literally did nothing else for me specifically.  I asked for a quote for re-piping because I want to understand the upper limit of the fees here.  Instead of providing that, he just said he saw no reason for re-piping since it's already all copper pipes.   Since he was not opening up walls & he did not explain his reasoning,  other than to say it's already piped with copper, I think he misunderstood why I was asking for the quote. Since I could not reach him to re-explain or ask him to replace the valve he mentioned, it's a sunken cost.

Given that they  were already being paid to be there by the HOA & they essentially did nothing of value for me, and I did not even get a written re-pipe quote, I think common decency would merit a reduction in the fee to something like $100.  

I am forced to pay most of the bills for this relative, who would otherwise be homeless, by myself.  Being gouged under these circumstances, feels particularly inhumane.

I explained, albeit angrily, and it fell on deaf ears.

I had a small project in my new home. LM plumbing provided great service, reliable and honest!

I had another plumber come out over my sink faucet that was leaking - he changed the washer out - wow I had already done that and charged me $96 dollars - Steve came out - took a look, told me what I needed and rescheduled a couple days later because I needed a new faucet - he suggested brand names and where to buy.  With the Holidays coming up I knew time was not on my side so buying what I need and having it in stock were going to limit my chances.  Steve had given me his cell number and we talked a couple times when I was at Lowes.  With his expert advice on what to look for everything was worked out but the best part is I felt I had found a plumber who knew what he was talking about, willing to be a partner in my leaking faucet issues and solve the problems.  He came back the next day, having already given me a rough idea what I was up for price wise and coming in around that amount my problems are now all solved! I didn't find him on Yelp - but in reading the reviews I can see having a new one can only help him and sing his praises.  But like someone else said earlier I kind of want to keep him a secret because he is worth his weight in gold.  He did say he only does small jobs not big ones and his business card kind of states all the the jobs he is willing to tackle.  Nice guy and best part like everyone said turns up on time!

Norman is the first person I call with my maintenance projects around the house and at my rental unit.  He is responsive and reliable.  He responds to calls/emails promptly and shows up when he says he would.  He is also extremely meticulous and cares about the quality of his work.  On projects that he can't handle, he finds others who can.  His prices are also reasonable.  I recommend Norman without any reservations.

Knowledgeable, personable and responsive.  Will helped me inspect and diagnose a drainage issue.  He clearly has a lot of experience and was frank about findings and recommendations.  I appreciated his use of technology to conduct the inspection.  After the inspection, he clearly laid out the options and provided objective advice on what direction to go.  I will absolutely be a repeat customer.

My Tankless water heater basically blew up after years of working great.  Aaron and Matt picked up the phone be the first ring and immediately trouble shooter the symptoms with me.  

Without me asking they were on the phone with Navian ordering me replacement parts.  Unfortunately the parts took a week to get her because of a holiday.  Instead of me being without hot water for a week they came and set up a temporary water heater at no charge while we waited for the part.  

I was shocked at the great level of service and care that I received from smash plumbing.

Great warranty care and great.

Friendly and Knowledgeable

Responsive and problem solving.

Oh and no bogus Bay Area pricing.  Fair prices, and great service to back them up.
Definitely my go to plumbers from now own.

When here on a recommendation from RV Cloud to find this little piece for my Moen Faucet.. Walked in to a fabulous showroom, Showed them the broken piece and within minutes they had what I needed.  Great friendly service, Very knowledgeable and a lot of Very Cool Sinks, faucets and Bathroom fixtures..

I contacted Rahib, the owner, and once I explained the situation, he made a thorough assessment on two potential issues related to the shower head not completely turning off.  He provided a quote and was very professional.  Once he came to the home he quickly identified the issue and replaced the cartridge in the shower lever.  He ensured the area was clean when he left.  In addition, he provided good recommendations related to a water softener system.   Highly responsive, professional, excellent assessment and corrective action, personable, and fair pricing for services performed.  Thank you, Rahib!!

Sometimes you only have one day to get things done. Today was that day for me. My tenants had a mighty bathroom clog, and I needed someone to come take care of it.  

Mauro and Amy were so responsive and helpful. They were able to schedule me in between two jobs, Mauro was right on time, he quickly pinpointed the problem, ran the snake, clog removed, everyone happy. Appreciate the new customer discount. I will definitely call him again.

Got recommended by a friend to go and check this place and they sure did have everything I needed to replace a pipe in my house. Definitely will recommend this place to all my friends.

Tom and crew were fabulous to work with on a major plumbing job at my rental property in San Leandro.  From a temporary repair once we found a burst pipe, to completely replacing 7 pipes, they were knowledgable, fair, and communicative   They even did a small repair when on site in one of the units   I have since had them out for a toilet issue too.  The office team, including Tom's wife,  were also exceptional, friendly and flexible.  I highly recommend Savior Plumbing

Our toilet has had ongoing issues because the pipes are clogged with feminine products from the previous tenants, so from time to time our toilet doesn't work (there's more to the issue and how it could be fixed in the long term, but that's not the point). So, this time when it stopped working again, the landlord called Fast Response Plumbing. When he got there, I told him what issue we've been having and he glanced at the toilet then went outside then came back in and told me he called the city to deal with it. Side-note: other plumbers have been able to get the toilet working again without having to call the city. He also told me how bad feminine hygiene products are for the pipes and when I told him I know that, he was looking at me like he didn't believe me. I also felt the need to explain to him how all the other employees know not to do that. Then he told me that I should put up a sign to not flush feminine products (which is already there and he would have seen if he even step foot in the bathroom) or take out feminine products out of the bathroom TO DISCOURAGE PEOPLE FROM USING IT. I wish I asked for his name but I was really in shock the way he was talking to me.

Being mansplained why feminine products are not good for pipes and gaslit into the whole issue being my fault was an incredibly negative experience.

Fast response to my inquiry. Great pricing in comparison to the other quotes I received. He even accommodated my work schedule and made it happen in a timely manner.

We had a leaking garbage disposal. Bob showed up on time. He quickly identified and fixed the leak, tightened up all the hoses under the sink and provided a clear explanation for the work done.

I highly recommend Bob Cowden Plumbing.

Great job to fix my clogged kitchen drain on a raining Sunday morning. Really appreciate.

Bart was quick to respond to my call to inspect a leaky kitchen faucet. He did careful inspection and recommended faucet change instead of spending more time fixing the leak. He did the inspection free of charge! Thank you again for the help!

A huge round of applause for Mark Bissell. That is what I thought as he handed me the bill for his work.

Here's how it started. He showed up to do the estimates Upon showing him a problem involving shingles around a particular tricky part of the house he said, I'm not eager to turn away work as I could do the job, but I think this one calls for a specialist to do it faster than I could.

Yipes, a handyman turning down part of a job! And being sensitive to the client's expenses!  

It gets better. He fixed a stuck door in ten minutes that we both thought would take a whole lot longer. Sometimes I get lucky. He said in a matter of fact way.
And there is more. He replaced a deck around a tree. I had an idea how long it would take as I built the original deck.

Mark did it in a fraction of the time that I thought it would take.

When he finished the other tasks - all in less time than I thought it would take, I had a unfamiliar thought. Hmmm I wonder what else he could do. And if my wife and I had to be out of town when he did the work, there would be no problem as whatever he charged, I knew it would be fair.

There it is. Great work, efficiently done with skill and professional integrity.

I no longer need to call several people for estimates. That saves me a lot of hassle. Just one call to Accolade and I sleep better.

Thank you Mark

Peter Pearson,
Menlo Park

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