Accolade Home Services

Mark is THE BEST. He has made multiple repairs around our home and each time we have been impressed at his professionalism, communication, ingenuity and just plain skill.
Most recently, our front door wasn't closing completely, leaving a gap where cold air poured into the house. We thought perhaps we needed new weather stripping. But Mark is so much smarter than us when it comes to these matters. He saw that the metal strip at the bottom of the door was striking the weather stripping, preventing the door from closing all the way.
In a very short time, Mark had sheared off the offending part and presto! the door closed perfectly. No more breeze.
On other occasions, Mark has fixed another door that wasn't closing properly, repaired window screens and performed many other tasks. Each time, the fix is for good.
We have since recommended Mark to the realtor who helped us find this house and to several friends. We feel so grateful to have found him.

Mark needs to brush up on his communication skills.  Poor experience when trying to schedule an appt. for Mark to remove and replace a kitchen microwave.  I never spoke to Mark on the phone but emailed and texted him for several days asking him to give me some dates when he could come by.  He delayed getting back to me several times, and he seemed uninterested in our job.  When he finally gave us a week date when he could stop by, I asked him if he was sure he could come on that date because we were going to be away for a month soon after that date.  Mark's response: if you like you can get somebody else to put the microwave in.   Wow!  This was very rude, Mark!

If I could give 10 stars, I would. Mark responded right away to my request, was easy to work with to schedule the appointment, came early (yes, I just said EARLY!), and did four projects in less than 30 minutes. Projects included plumbing (slow drain, leaking toilet), light carpentry, and installing a smoke detector which I could not reach. His rates are incredibly reasonable. He was super nice, wore a mask, put on booties to cover his shoes, and was overall terrific. Wish I had known about him sooner.

My wife and I cannot recommend Mark enough - he was truly phenomenal from beginning to end. He was the fastest handyman to respond (texted me 15mins after i messaged him) and asked clarifying questions before booking an appointment. On the day of, he showed up on time with all the tools he needed and was able to knock out 6-8 jobs that varied from sawing planks of wood for our kitchen island, to aligning stuck doors, to changing out light switches, to replacing our deadbolts with electronic locks. Mark's depth and breadth of experience was truly astonishing, and he was a consummate professional during his entire visit to our house, where he had to navigate around a small child and a curious cat as well. We will continue working with Mark going forward without hesitation!

Mark helped me with a small job. I appreciated the communication, friendliness, and quality of work. I will definitely plan to use his services for my future home needs both big and small. Highly recommended.

My 91-year-old dad's house needed all sorts of general repairs. I don't live in the area, so I turned to Yelp. Mark's business was near my dad and his rating was 5 stars, so I called him first. We met at my dad's house, I went through what I needed, we set a time - done! Mark is communicative, fast, personable, reasonably priced, and does excellent work. His 5-star rating is well-deserved. If anything else needs attending to at my dad's house, I will reach back out to Mark without hesitation.

Our old curtain rod fell off and ripped a hole in the wall. Mark helped us install a new on and patched up the holes. He also helped us replace a screen door that was ripped about by my toddler. Everything looks like new! His work is high quality, has good communication, and very fair pricing. Will be calling him up for any other future repairs.

Mark was really an expert on fixing/adjust door issues. We have multiple doors at our house which are scratching the floor. He took only a few minutes to fix all of them. The price was also reasonble. I would defenitely recommend Mark for his expertise.

Mark does truly excellent work. He has lots of glowing reviews here, but let me add another.

We've hired Mark twice to do all sorts of odd and (to us) troublesome jobs. They were no trouble for Mark who flew through our long list of tasks with great efficiency & did everything with the highest quality. He fixed a shower area that had water damage in several places, doors that scraped or wouldn't lock, gates that wouldn't latch, drawers that wouldn't close, as well as he replaced both a broken attic fan/thermostat and a broken lighting fixture, amongst other tasks to make our home safer and more enjoyable.

Mark's prices are very fair. He does a phenomenal job.  My husband and I are very pleased and will be hiring him again.

We are so appreciative of Mark's responsiveness, efficient help, and value. He helped us fix our faucet in a heartbeat. We'll be contacting him again and highly recommend his services.

Mark scheduled his visit and came on time.  He was very professional and got the job done and done quickly.  The job was a double inward open exterior French Door that had been misaligned and stuck for at least a year.

Mark is fast, friendly, and efficient! You can tell he's an experienced repair person -- he handled the list of tasks I had quickly. I highly recommend hiring him.

Mark is great! He helped us hang huge picture frames on the wall. He was super fast and did everything impeccably! Totally recommend his services!

Thanks so much Mark!

Mark did an excellent job fixing our front and back doors that were out of alignment with the framing.  Quick, efficient and great value.  We will definitely be calling him back for any jobs in the future.

Mark is the absolute best. Our bathroom door was blocked by an inadvertently opened vanity drawer and we couldn't get in. He came by soon after our call and, through pure ingenuity and persistence, managed to resolve the situation with no damage to the door and doorknob. Hands down the best handyman we've seen. He even brings his own booties and he is fully vaccinated!

We hired Mark to fix up a variety of things around the home we just moved into, from wooden gates and fences in the yard, to loose cabinets in the kitchen, to seals around shower fixtures. Mark took care of it all efficiently and professionally. He also made very pragmatic, sensible suggestions that were a lot easier than what I initially thought was needed.

I'm happy with the quality of his work and with how he communicated with us and got the work done promptly. I'm glad to have found a reliable home repair person.

HE DOES NOT DO RENTALS.  He assumes all property owners are scum!  HE TOLD ME THAT!!!!!!!  I am a private property owner with a duplex.  He refused my business with a snarky text saying that property managers burn their bridges with him.  I am NOT a property manager - just a person with a rental unit ON MY PROPERTY!

Well - THEN I WILL TAKE my BUSINESS  ELSEWHERE.  I am so FURIOUS, I am seeing red.  What a freaking nerve!

I have never been so damn angry in my life!

Mark was great.  I had a list of items ranging from a sliding door that had come off its hinges, weatherstiping that needed to be replaced, a gate handle to be installed and a few other items.  He also gave me a recommendation on how I could fix one of the projects myself.  I highly recommend him.

My old garbage disposal rusted out and leaked, damaging the kitchen cabinet interior.  I hired Mark to replace the water damaged cabinet and install a new garbage disposal unit.  Mark was on time, professional, and did an excellent job of communicating.  Sometimes YELP reviews can be relied upon.  =)

We had a sink leak and it created a moldy, rotting cabinet. Mark was super responsive, and had an appointment slot available within two days. He came with everything needed to fix the cabinet on the spot, and the end result looks beautiful. The price was very competitive, and I will definitely use Mark again should anything else pop up. Thank you for the great experience!

Mark was great.

He was professional, competent (cut tiles, installed new microwave, removed/put wood trim back on..), fair (he discounted us $50 because he had to do less work than expected), tidy (brought his own vacuum cleaner and left the kitchen cleaner then when he started) and trustworthy.

I would definitely use his services again and refer him to others.

Mark is professional, efficient and reliable.  He did our repairs exactly as estimated and was courteous and friendly.

Mark did an excellent job installing an exterior light sconce, a range hood vent, a new toilet, and a toilet bidet seat. He was very professional and efficient. He was even nice enough to come do this on a morning of a weekend, to accomodate my schedule! He had all tools and other parts in his truck, in case he needed it, which he thankfully did not. Highly recommend using his company!

As others have said Mark is awesome.  I had him help replace my range hood and he finished it faster than expected.  Also helped fix my porch light switch wiring and now it turns on!  Super reasonably priced and more importantly, overall very pleasant and good guy.  Will be using Mark again for other work needed around the house.  Thanks Mark!

Marc is great! He helped me with a tiny but challenging project and did beautiful work. He also communicated well and fast - much appreciated! Thank you Marc :)

There is no better man for the job!  I just had to leave another review because Mark continues to be so amazing.  I've used him for a few years now for several different jobs and he always does such quality work and is super FAST!  I just texted him (on a holiday!) asking for a copy of a receipt which I lost and he emailed me back with it in less than 5 minutes.  He's always quick to respond and always on time.

Mark was wonderful! Very responsive, worked us into his schedule quickly to fix our plumbing issues, knowledgeable, professional, and nice. Hard to find quality service like this. Thanks Mark!

After contacting him in the morning, Marc came out the same day to help us with a leak in our garbage disposal piping.  He was fast, courteous, and jovial during his time here, and since the work ended up being less than he had estimated he reduced the price on the spot. Further, he offered to credit us should we decide to use him to replace the garbade disposal later this year if the repair doesn't hold.

Overall excellent experience; I'd absolutely call him again.

Look no further -- this guy is the handyman you should hire.  The other reviewers have already said it all:

-100% reliable
-Creative problem-solver, professional and knowledgeable
-Incredibly efficient, which means he can do 3x as much as a normal mortal in the same amount of time
-Super nice, great sense of humor

I've been working with Mark for years -- can't believe I haven't reviewed him before today!

Mark is great and efficient  His quote was reasonable and fixed my door trim fast.

Mark is really good at quick fixes around the house. He is efficient and his price is reasonable. I have had him come to my house numerous times for various jobs.

Review just for customer service and ad:
Nice person. Return call. Searched for handyman in san mateo.  However, he dies not go past Hillsdale Avenue.  So his company should not come up for San Mateo...hillsdale borders belmont.

I hired Mark a year ago to fix extensive dry rot on the stairs of our Tahoe house. (I'd been advised by an earlier restorer that the whole deck should be replaced for $12,000).

Mark reassured me about the deck stability. He custom cut a piece of redwood to exact proportions for the stairs, did a brilliant and quick job of restoration (and was kind enough to let me do the painting). Great work, right price, and Mark is a pleasure to interact with.

My kitchen sink  sprung a catastrophic leak 2 hrs before the Super Bowl......Didn't think I'd get it repaired prior to our guests arriving.  Called 3 other plumbers and they all were busy.   Not Mark.   Very professional and reasonably priced.   Highly recommend.

Mark did a fantastic job installing a new kitchen faucet. He was on time, super friendly, cleaned up after the job and answered all the questions we had.  I felt the rate charged was very fair as well.  Would recommend to others.

Mark is the best!  I would recommend him to everyone I know.  Our bathroom P-Trap nut disintegrated in my hands while I was trying to clean under the sink.  Thought it would be an easy fix and while at it swap out the faucet.  I was wrong.  I had been searching for a handy man and was very impressed with the positive feed back Mark had received.  I sent him a message immediately and we were scheduled for today.  We finally have a bathroom sink that works perfectly!  Anyone in need of a professional, reasonable price and over all friendly demeanor who gets the job done don't look any further.  Call or email Mark!  Thank you Mark!!!

Mark is the man! I contacted him through yelp with a question and he responded back in 10 mins with an estimate and his availability. I asked him about my water bill being really high, and he helped me troubleshoot a different issue and fixed that on the same visit. He was super professional and trustworthy, and would definitely recommend and use him again!

Thanks Mark!

Mark's amazing! Great work - a timely response - and so much fun to chat with along the way too.  He's our go-to guy for all of our odds and ends of repairs, complicated light bulb replacements near the roof, mountings for curtains and valances, plumbing... and very soon - I'll be tossing a new project in his lap!  He DOES stay busy... so be sure to call in advance and get on his calendar!

Mark is professional, responsive, and incredibly reasonable regarding service costs. I would recommend Accolade Home Services to anyone who needs a home repair - great for that annoying list of odd jobs in and around the house. I'm definitely keeping his number handy!

Delighted to have met Mark. He responded promptly to my email, scheduled an appointment at a super-convenient time, showed up punctually and got to work cheerfully and speedily. Everything was completed to a high standard and at reasonable cost. He was friendly & professional; I won't hesitate to contact him again.

Mark did a fantastic job with installing our new cooktop. He was punctual, cleaned up after himself and hauled out the old cooktop with no questions asked.

He was also super on top of making sure all safety precautions were followed. Highly recommended!

Awesome service! Needed a fireplace mantel and two mirrors installed. Mark was super communicative, pricing was very fair, and very clean! Thank you!!

Mark was very helpful.  We had him install our garbage disposal when it was on the fritz.  And then later had him uninstall and then reinstall it after we got new countertops.  He also installed our dishwasher, cooktop and microwave.  We are happy with the workmanship.  He kept the job site tidy and left everything clean.

He returns calls quickly is very professional.  His prices are reasonable and we would definitely use him in the future.

I wish I could give 6 stars! Mark was absolutely amazing. He did jobs the right way - not cutting any corners and doing quality work that would last. He did a myriad of small to medium projects around our new house, and all had spectacular results. He was supremely pleasant to be around. We will definitely be using him again in the future. I highly recommend him!

Marc is super nice and very skilled.  He was also very generous with me.  His pricing is very fair.  He also communicates well and in a timely manner.  I MUCH appreciated that!

Little girls can be so creative! For example, right before we were having guests our daughters put a plastic cap just the perfect size to clog our toilet and make it irretrievable.  Happy New Year!  

I am actually quite handy with a wrench and I often try to fix my own home repairs, but in this case I couldn't get it out with the plumber's snake. Sometimes I do not have the tools or the time to do the job.

As you have seen from the other reviews, Mark is efficient, professional, and very reasonably priced. I would also note that he came to fix our toilet on New Year's Eve, pulled the toilet off, fished out the cap, and installed the toilet in about an hour.  He also installed a microwave for us at our condo and was flexible with schedule changes while we were waiting on a delivery.

He is very pleasant and was patient with our two little curious girls. Highly recommended and I will use him again.

A huge thumbs up for Mark Bissell!

Mark replaced a broken over-the-range microwave with a new range hood and added matching backsplash tile above the range.  I contacted Mark by email and was able to get an estimate from him just by sending some photos and describing what we needed done.  He was very responsive and recommended that while he could find matching tile, it would be cheaper if we went and found the tile ourselves, and suggested some places to look.  We were able to find it ourselves, saving quite a bit.

Mark's installation of the range hood and tile was excellent, and he was very communicative and asked exactly how we wanted it done.  When the hood didn't fit as expected, Mark quickly improvised and was able to cut out the bottom of the cabinet above to make it fit perfectly.  The tile was done meticulously and overall the job was completed very efficiently.  Mark took care to lay down a cover to protect the floor, and used a wooden cover to protect the range top.  He also vacuumed while he was cutting the old tile to prevent dust from collecting and cleaned up the kitchen when he was done.

It turned out he didn't need to cut any of the new tile for installation, so he even gave us a discount on the original estimate.  The job was done so well we just stuck with the original estimate, so Mark disposed of our old microwave for us at no charge instead.

My wife remarked he was the first contractor we've hired who did such a great job.  Mark is honest and straightforward, I highly recommend him for your home repair/remodeling services.

A huge round of applause for Mark Bissell. That is what I thought as he handed me the bill for his work.

Here's how it started. He showed up to do the estimates Upon showing him a problem involving shingles around a particular tricky part of the house he said, I'm not eager to turn away work as I could do the job, but I think this one calls for a specialist to do it faster than I could.

Yipes, a handyman turning down part of a job! And being sensitive to the client's expenses!  

It gets better. He fixed a stuck door in ten minutes that we both thought would take a whole lot longer. Sometimes I get lucky. He said in a matter of fact way.
And there is more. He replaced a deck around a tree. I had an idea how long it would take as I built the original deck.

Mark did it in a fraction of the time that I thought it would take.

When he finished the other tasks - all in less time than I thought it would take, I had a unfamiliar thought. Hmmm I wonder what else he could do. And if my wife and I had to be out of town when he did the work, there would be no problem as whatever he charged, I knew it would be fair.

There it is. Great work, efficiently done with skill and professional integrity.

I no longer need to call several people for estimates. That saves me a lot of hassle. Just one call to Accolade and I sleep better.

Thank you Mark

Peter Pearson,
Menlo Park

Punctual, flexible and very much after getting the job done to your satisfaction vs trying to make the most money off of you.

Called Mark this past Friday about replacing my leaky faucet. His first availability was Sunday so we scheduled it for then.

He text me Saturday reconfirming our Sunday appointment and I told him we're good to go. I then asked if he could give me any break on his rate since I was kind of in the hole already since I had to buy a whole new faucet.

Apparently, he was offended that I would dare ask him for a discount in the midst of my economic challenge. He blatantly told me that I should go look for another plumber and not to expect him at our scheduled appointment.

Marks customer service and business conduct is poor. Go to someone else. If you need plumbing look up handyman in the YELP search box. A lot of handymans can do the job a plumber does and for cheaper.

Mark is ethical, helpful with a variety of things, responds to emergencies when he's able, does very good work and notices other little things that might need attention.  Mark is quite personable and friendly.  He's on time, and if there's a change in time he texts to let me know.  His fees are amazingly reasonable.  We have had him at our house to do such a diversity of work that I couldn't begin to list all he's done for us. It seems that nothing's too small or too large for him.  Also, and importantly, he is honest and let's you know when something is outside his scope of expertise.  Mark rocks!!!!

We had a great experience with Accolade Home Services. Mark responded to our inquiry the same day and came to our home a few days later. Unlike the two other handymen we contacted before, Mark actually came at the scheduled time. He addressed every item on our list and was great with my four year old daughter (who wanted to watch him work) and my dog. His fee was very reasonable, and we will definitely call him the next time we have to fix something.

Working with Mark has been the most pleasant experience I have had when it comes to dealing with plumbing issues, which by their very nature are unpleasant.

Our garbage disposal broke. I contacted Mark late night and within minutes he had responded that he could come by the very next day and replace it. His prices are listed on the website making the money discussion completely transparent. He is very honest and straight forward, which I like.

Mark was perfectly on time, worked efficiently, cleaned up everything and left with everything working in perfect condition.

I would definitely use his services again when it comes to odd jobs around the house and highly recommended.

First off, mark was very responsive, which I've found to be pretty rare in the construction/Handyman world. He showed up 5 mins early to do a free estimate. Turns out he couldn't do the project but I ended up needing a bathroom sink hooked up and some small jobs on our kitchen during a remodel also. I also appreciated he pointed out some other things to look out for on other work I was having done and let me pick his brain on some kitchen remodel questions. He showed up early again to do the work and did a great job and was reasonable. (Mind you on Labor Day!) At this point we had a new problem with our remodel crop up and needed to have a cabinet modified. He came back again, this time 45 mins early, and did an awesome job on our cupboard!! Highly recommended, professional, knowledgeable, helpful and reasonable. Keep in mind he has a tendency to come early, but I'll take that over being late or flaky any day. I also appreciate he was able to work me into his schedule on fairly short notice!

Mark has been out to our place several times helping us with all kinds of different home projects; plumbing, construction, hanging pictures and art, all done very well and quickly. He is punctual, no-nonsense and a very nice person I enjoy working with quite a bit. I will definitely continue to ask for his help and would recommend him for any handy-work you might need!

Really an amazing guy. Not your average handyman. He returns my calls, answers email, fixes all kinds of stuff, and is personable and professional. He will also make suggestions that can save money which I appreciate. Mark can do those little fixes around the house so much faster and better than me or anyone I know, so, I just wait til I have a few things for him to do and then give him a call. He is also prompt.

Mark was fantastic! He was early to the appointment, courteous, tidy and appropriately quick for to the task at hand (drywall patch). He was also very personable and willing to come back if needed. I was really happy with the level and quality of service. I would definitely utilize his services again.

A new gate, a re-caulked bathtub, and a light cover fixed:  all thanks to my husband who makes the money to pay for Mark Bissell to do all this and for a reasonable price.
Another marriage saved!  Thanks again, Mark!

Mark is really terrific - responsible, efficient, and talented at all trades which include many that other handymen could not do (eg plumbing and electrical). He is a pleasure to work with and always finds a solution. We have used him twice to turn over our rental property and will only work with him from now on.

Mark fixed cracked ceiling plaster in several places. Did a great job, was very responsive.

With Thanksgiving around the corner, my husband and I realized it was time to call in Mark and Accolade Home Services.  We emailed and he came over, quickly surveyed the work, identified materials he would need to for the tasks and we scheduled a morning.  Yesterday was like MAGIC!  In a few hours, the items were completed, the list is gone and the house is ready.  He is so efficient and informative.  He educated us as he went about the work so that we learned more about our home, and some key safety tips.  From door latches to light fixtures - he diagnoses the problem and poof, it's gone.  As others have said, he's our go to guy.  So professional, knowledgeable, efficient and friendly.

You can only give a person who works just as hard as an emergency room doctor the title Master the Disaster--it fits because he's the handyman who will figure out what possible solutions there are and tell you what he can/cannot do.  He's done work for us several times with some pretty serious home repairs (he found some termite damage while inspecting some other problems) to some pretty minor ones (replacing leaking faucets). He also fixed some wooden folk art that I thought would never be repaired. That sold me!
His efficiency is mind-boggling; you can count on him getting the work done in a timely way. But he doesn't cut corners to finish the job. He makes sure the work is done well. You can be comfortable having Mark in your home--he's an honest, hardworking, and helpful handyman.

Mark is super knowledgeable. He charges reasonable rates by the hour -- and works FAST to get it all done. This is the guy who gets it done. Honest and reliable. Doesn't get better than Mark.

Mark is fantastic!!! I called him in a panic, I came home from work to find  my smoke alarm beeping.  I needed help because the alarm (for some unknown reason) is located at the top of the vaulted ceiling of my bedroom which was no match for me and my stepladder.  I began calling friends and family not sure how I was going to sleep or last with the beeper sounding  off every 20-30seconds.  I started calling handymen through yelp too and Mark called me back within 10 minutes of me leaving a message and was over within 40 minutes.  He came in reviewed the job, replaced my battery and even looked at and fixed my other smoke alarm that has been out of commission for a long time (me trying to change the battery and disconnected a wire instead). He didn't charge me anything additional either, what a great guy!!  

I  recommend him and plan to use him again  - but will make an appointment next time -smile.

I scheduled to have Mark come work on some things on my house at 2:15pm on Sunday.  I got home at about 2:17pm and didn't see him outside so I figured he was running late.  10 minutes later my roommate comes out of her room and asks if I saw him outside.  She told me he had arrived 5-10 minutes early and he told her he would wait outside, it was no problem.  So I figured he must have gone somewhere quickly and would be right back.  I called him and got no answer, but I left a voicemail.  5-10 minutes later I still hadn't heard back.  So I sent him an email asking if he was in his way.  He said no, he took another client because he thought I was a no show.  I was two minutes late!  And he knew that I was coming from something that ended at 2pm!  I emailed asking if he'd be able to come after that client, and his reply was No, sorry.  Are you freaking kidding me???  What the heck kind of customer service is that?  He didn't even try calling my phone while he was waiting to see if I was almost home.  I am so totally disappointed and shocked by the rudeness.

UPDATE in response to owner's comments: let me reiterate, I was only 2 minutes late.  Anyone who thinks someone is a no show after 2 minutes is not being realistic at all.  2 minutes difference could be a clock that's slightly off.  And I would have had no problems with the owner charging for his time starting at our agreed upon meeting time.  But no, he just left.  No call or email to let me know he was leaving.  Let me remind readers that my housemate was home.  Did he tell her that he was leaving since I wasn't there yet?  No.  He thinks I should have pulled out my phone and called him while I was driving to let him know I was running 2 minutes late.  I'm sorry I didn't realize that I should have risked a ticket or an accident to call him and let him know I'd be 2 minutes late.

Update in response to additional owner comment: my roommate said he came to the door, introduced himself, and said he knew he was early.  She said she didn't know where I was, but that she could text me.  Mark said he already knew I was coming from church, so roomie says oh, her phone is probably on silent anyway then.  Mark says something like It's no problem, I can just wait outside.  So that was fine by my roomie who is a petite 100 pound girl and would prefer not to wait alone in the house with a man she's never met before.  She said he gave no indication that he was concerned about me getting home exactly by 2pm, versus 2:02pm.  Also, she didn't know the details of what I wanted done, so she couldn't have had him get started.

Knowledgeable, efficient, and professional. Highly recommend.

The bathroom fan was leaking water every time we took a shower. I don't know much about plumbing or electricity but I do know that water and electricity don't mix. I emailed Mark in the morning and by the afternoon he emailed me back with an appointment. He came a few days later at a time that worked for us, sorted out our issue and fixed our problem quickly and efficiently. He explained the possible issues, our solution, and it was all done at a fair rate. What also really appreciated was his cleanliness. He wore booties when walking around the house and was just really respectful of trying to keep things in order. I will TOTALLY book him again for handyman services. If you don't know what you're doing with home improvements in your home call Mark. Sure you can watch Youtube videos and sort it out , but honestly you're going to save time and money by hiring this dude.

Mark is hands down the fastest and most cost effective handyman I have come across.  I've worked with several handymen from all around the Bay Area and Tri Valley, but Mark charges the best rates.  He is able to do so because he is very efficient and offers the most resourceful solutions out of all those I've interviewed and worked with.  I will keep using his services going forward.  Real happy to find a handyman whom I can work with for the long term.

Mark provided an exceptional level of service and care when doing some recent home repairs at our Redwood City home.  He was knowledgeable, efficient and his rates are beyond fair and reasonable!

Not only did he directly answer my call, but came out the very next morning to do the repair work.  He arrived exactly on time, knew exactly what needed to be done and efficiently completed the work.  Then, later in the same day, we had another unexpected repair issue come up, called him and he came right over.  He again knew exactly what needed to be done and finished the repair promptly and professionally. Unbelievable!

I can't recommend him highly enough.

If you have any type of home repair that you want done right by someone who does quality work at a fair price call Mark!

Mark is still awesome!!  He came to our house on a Sunday and I had a list of jobs ranging from gently removing birds nest to hanging a heavy mirror and removing a sink.  By the way he did everything quickly and did not tie up our whole Sunday waiting on him to finish. He is stellar at what he does and he is fair at what he charges which is so important because I don't want to feel gauged just because my husband may not have time to do these odds and ends jobs or simply just doesn't have the skill.

Called Mark and he returned the call right away.  As we lived nearby in RWC, he was able to come over that day.  Only a small toilet project, but he was solution oriented and fixed the issue immediately.  Service call charge was reasonable and Mark was friendly and pleasant.  This was my first interaction with Mark but the service was outstanding!  Update: called Mark with another project: finding and adding netting to our trampoline within a week.  My daughter's bday party was coming up and the trampoline safety netting was torn beyond repair.  Mark researched, ordered, installed the netting, which fit perfectly.  He texted me for cost and shipping approval.  Completed within a week with no supervision needed and within budget!  Great troubleshooter!!

Mark is fantastic! Not only does he do an amazing job at just about anything, but he does it quickly and with a cheerful demeanor.  I have used him for a whole laundry list of repairs and will again in the future.

We were recently referred to Mark Bissell, owner of Accolade Home Services, by members of the Palo Alto Menlo Park Parents' Club (pampclub.org/home.php).   Mark came on a Sunday morning, and quickly worked through our list of home maintenance and repair needs. He also provided good advice on additional maintenance items to consider, and on what services he felt confident providing versus work better performed by other specialists. He charges reasonable rates, and works quickly and professionally.  We will turn to him for more of our home maintenance needs.

I have been trying to find a reliable handyman forever. I called Mark and he was great. He responded quickly to me and set up an appointment. I walked him around my house with a list of things that need a fixin and he got right to it. Patched up the ceiling, fixed the water pressure in my shower, patched up some holes, fixed my kitchen sink and water filtration....NOW I know who to call. He is efficient, friendly, clean and affordable. I would DEF recommend Mark.

Mark just came by for his first - and absolutely the first of many - visits to our house.  He was professional, knowledgeable, and got the job done.  FIve stars!

What can I say other than you should call no one else except Mark   My latest call to him was because a pipe was leaking at my rental property.   I called Mark on a Sunday and he called back right away, came and fixed the leaking pipe before I knew it.  I have used Mark for many different odds and ends which were needed during a move from one house to another and each job was done with 5+++ stars.  Don't even think about calling anyone else.  Look no further than Mark

Mark is great- knows what he's doing and reasonably priced! And he's a really nice guy. We highly recommend him and will definitely call him for all future handyman services!

Mark was great. I booked him for one thing and by the time i saw him I had quite a list. He was efficient, worked quickly but did a high quality job for a reasonable price, and he guarantees his work. Will definitely call him again.

Mark is really as good as it gets!  I need ONE single light switch replaced in Redwood City. I called several handyman services.  Most of them ignored the small job and some want a hefty minimum to do it.  Mark responded to my voicemail quickly, advised me of his fee (very reasonable), set up an appointment on the same day, and showed up exactly on time, ready to start.  It took him very little time to replace the switch even though I misinformed him what type of switch it was.  The finished work is perfect.  He was friendly, efficient, considerate of the environment he worked in (a girl's bathroom) and very conscientious about costs.  Just after this one small job, he earned my trust and I feel comfortable to leave his number with my tenants so they can call him directly for repairs.  Kudos to great service and an honest man!

Amazing service, great communication.  After coming to my house at 8am, Mark determined that the work I requested was not necessary.  He stayed for 30 minutes to talk to me about what I was seeing, why it was ok, and what more concerning signs would be.  Then left without charging me a dime!  I have never experienced service like this before.

Mark is organized, efficient and neat and tidy - what a relief to find a great handyman for all those fixes around the house that we don't have the time or expertise to take care of!  Mark is honest too because he identified what does and doesn't need a big repair, and offered helpful suggestions. I will definitely recommend him to my friends and plan on having him return soon for a few more repair items.

I found Mark Bissell through Yelp a couple of years ago and am so glad I did.  I had a long list of projects for Mark to do and I was really amazed at how many of them he completed in a very short time.  His work is excellent and no job is too small.  He is friendly and resourceful and his truck is well stocked.  Our kitchen sink plumbing had been installed improperly when the previous owner had done a remodel so we were living with gunk spurting up through one of the sinks when the garbage disposal was on.  I had two plumbers look at the problem and their proposed fix was to open up the outside wall of our house for a few thousand dollars.  I asked Mark for his opinion and  in a couple of days he got back to me with a solution he had figured out (on his own unpaid time) and for a few hundred dollars he solved the plumbing problem.  I have called Mark on multiple occasions and he is always right on time.  In short, I highly recommend Accolade Home Services.