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Professional work! Did a great job on task I had been putting off. On time and work done in timely manner. I have more work in future and will call them again. Thank you!

Work was done fine.
Charges were a problem.
1. Charged for a helper $60 surprise
2. Charged for 2 hours total for 1 hours work,  they had to go to the store for a standard part (also brought back breakfast) ( took 1 hour)
3. Charged me with no mark-up for a $20part  - over $100

I reached out to Vince for a water softener and reverse osmosis system installation, based upon a Nextdoor review. He replied promptly and came in for an estimate. His estimate was very fair and I could tell that he really knew his stuff. He came in for the installation at 9am and stayed at my place for over 10 hours to complete the install. He worked very patiently and did an awesome job. Turns out that the Carbon tank that I purchased from Amazon was faulty. I had the manufacturer ship me a new one. Vince came back a week later and replaced the faulty tank for no extra cost. I highly recommend him for all plumbing needs!

I've only used Guy Plumbing once but they did a great job in about a third of the time and a quarter the cost of another plumbing place in San Mateo that I had called first. The fellow who came out from Guy Plumbing (Troy, I believe) was very friendly, went straight to work, and knew exactly what needed to be done. I was replacing two FlushMate toilet systems. I had called Caccia Plumbing in San Mateo first but the fellow they sent out didn't know what to do, said he didn't have time to do it anyway and wanted to charge $230/hr for three hours - so I sent him packing. Troy at Guy Plumbing was done in about an hour, and charge $140/hr.

Plumber who came to HMB was very knowledgeable and efficient. He showed at the time he said he will.

Awesome service! They were able to come out the next day. They gave us a time frame and called 30 minutes before their estimated arrival. Patrick arrived and had shoe protectors on ready to get the job done. We had a small leak on our master bathroom toilet. With the holidays, we just shut it off and then it sat for two months. So of course, our issue did not appear to be an issue when help finally arrived as the leaking could not be seen. Patrick went ahead and took everything apart to check and make sure there was no water damage underneath. He replaced the seal and put everything back together in a timely fashion. Highly recommend this company and love the fact we can support local businesses!

Mike came to my house minutes after we connected on the phone. I had a toilet clog problem. He inspected the situation, fixed it quickly, ran several tests on the toilet to make sure the fix was good, then gave me a couple of pointers on what to do next. As he suggested, I called the Palo Alto Utilities dept. to come out and test the sewage line from my house to the street. They did this on the same day I called and found it was clear. Also, he told me to switch toilet paper products for that toilet. He said that the thickening of toilet paper products has been causing increased toilet clogs around Palo Alto! This is the advantage of using someone who focuses solely on sewage and toilet problems. He is a specialist and knows his specialty well. Mike is a petroleum engineer on his second career and wants to keep his business simple. Highly recommended and I will use his services again.

Jerry from JB Rooter and Plumbing is everything you'd want in a plumber. He's professional, honest, punctual and gets the job done! We have hired Jerry many times to help us with our properties and have him as now the plumber for our entire family. He's done tasks as simple as changing a faucet to figuring out why we don't get hot water. No task is too easy or too difficult for this expert.
We highly recommend Jerry!

Horrible customer service! We drove two hours to a jobsite to meet Prestige for a job walk and they never showed up. We tried calling to see if they were running late and no one answered. After 45 minutes of waiting we finally left.

I had used another plumbing company for years but felt they were hard to schedule and expensive so I went out on a limb and called Clear Drain.  What a breath of fresh air!  Scheduling was simple, a nice short one-hour window, and Jason showed up on time, completed the work professionally and for what seemed like a very reasonable price.  I won't be going back to my old company now that I've found Clear Drain.

These guys are amazing! They are flexible, respectful, professional. Oscar and Luis showed up right when they promised, did a great job, cleaned up thoroughly and left my home in great shape. I would wholeheartedly recommend them!!!

Eric and Jake are very professional on the water softener and RO installation. Recommend!

James is a godsend! Where other plumbers had told me I would have to wait two months, this man was at my house in ten minutes to fix a broken pipe under the deck. His work is meticulous and he even went out of his way to get the last remaining insulation available in Santa Cruz county. Oh and he picked up a new toilet too, and had it installed in less than an hour. HIs prices are very reasonable. Super nice guy, hardworking and honest. We will never call anyone else for plumbing needs.

I had an issue with my toilet, which I tried for hours to fix myself and was unsuccessful. I decided to call Xtreme Plumbing and I'm SO happy I did. Mike returned my call within 15min and was at my house within 2hrs. He quickly resolved my issue in 10min! Wow. Mike and his team member were both very professional, skilled, funny, great personality. Very trustworthy and knowledgeable. He also gave me add'l advice to fix another issue he noticed while working on my toilet. Thank you Mike!!

Jason was very easy to communicate with. I had a deadline for my clients to remove contingencies and he made it all happen in a really short time frame. Thank you so much

To respond to Phil incorrect update.  Here is the actual facts. The remediation company did not discover the leak until 230 in the afternoon once they pulled the room apart.  We called this company first because of their ratings on Yelp and were told they could be there within the hour.  Phil  arrived 5:15pm. Since we thought it was going to be a simple repair why would we call someone else.  When he arrived he made a big story on how hard the work would be and that this was the cost.   We were up against a wall at that point and he Knew it.  When it took him less than an hour to do the actual work, we realized he took advantage of our situation. We obviously should have gone with our gut when he gave us the quote but we have kids and hardwood floors sitting above the leak. To wait another would mean to turn off water to the house. The lie and fabrication he just told is making me revise my rating back to the original claim. DONT USE THIS COMPANY!!!  Even with the discount, it was $700 to fix 5 inch of pipe that was completely open and exposed. The fix should have cost maybe $400 because it was after hours. We verified with remediation company and separate contractor the actual labor needed after the fact.  My bad for having to deal with this dishonest company during a emergency.

Just wanted to give an update. After I called and expressed my frustration with being ridiculously overcharged, they gave us a discount. Not as much as we hoped for but I will take it.
Original review

This company is outrageously priced. $519/hr. We used yelp review to select the company because we had active leak and didn't have time to shop around. Simply put we got screwed. It's sad that they took advantage like that. I doubt we'll ever use them again and definitely won't recommend it to anyone. We paid over $1000 for less than 2 hours of work (that's including him looking at it, explaining it to us, going to get a part, and fixing it). We already had walls open so he knew he had us. The guy was nice and I assume he did a good job but only time will tell. Very disappointed.

Literally came over to my parents Julie past 9pm on Memorial Day weekend to help us move a fridge. It was one of those urgent and important tasks and it was awesome to get his response asap and have the whole situation resolved in an hour. Thank you!

Thank you Salvador for your professionalism in a very unpleasant circumstance with my outrageous landlord.

I know you didn't get the job because my lab lord is trying to teach me a lesson by not hiring Latinos but that's not your fault. My land lord is an old fashion slum lord so if you don't kiss his ring he won't hire you. It's a nasty generation of oppressors.

Anyhow I do appreciate the work you did and your insight.

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