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Excellent service by Enrique and his dad. He replaced a shutoff valve under the kitchen sink that was corroded. I added a couple of other small jobs on the spot. I needed him to figure out why the master bathroom cold water taps had such weak flow compared to the hot. He found out that my previous contractor had installed hosed that were too short, so they both kinked. He replaced them to fix the issue.
Then I asked him to check why the hall drain was loose, and he fixed that in about a minute.
Outstanding work, and I'll be using him again for other projects.

Work was done fine.
Charges were a problem.
1. Charged for a helper $60 surprise
2. Charged for 2 hours total for 1 hours work,  they had to go to the store for a standard part (also brought back breakfast) ( took 1 hour)
3. Charged me with no mark-up for a $20part  - over $100

I am 100% satisfied with VIP Plumbing, held and operated by Vince P. Our 20 years old water heater was still working but started showing problems with the temperature of the water. Vince came to evaluate the problems the same day. He does not charge for the visit, unlike others who would charge just to give you a quote. We agreed that it is better to replace the heater than to wait it to create more problems. He gave me a very reasonable price for the replacement including buying and bringing the heater and all parts needed and came a few days later to replace it. He impressed me as a very knowledgeable specialist. He installed a pan under the new heater that was missing but required by code, installed also an expansion tank that he included in the total price, even though it was not mentioned in the original quote. The new heater was 2 inches taller than the old one, so all pipes needed some adjustment. The job took nearly 3 hours with a short lunch break. I received a one year labor warranty and, of course, the 6 year manufacturer warranty. All in all, I am very impressed by Vince's work.

Over the years I have used Guy Plumbing many, many times.  They always come out very quickly, usually the same day.   The work they have done for me has always been high quality.  Everything from toilet repairs to  faucet installations to helping me detect a problem with our water line.  

I also appreciate the fact that if there is a job they can't do, they simply tell me that on the phone and will often also tell me the best place to go to get the job done.  The folks they refer to are of similar high quality, and I trust their recommendations.  It's also nice that when you call, you pretty much always get a real person, and that person knows their stuff.  No waiting on hold, no callbacks where you have to explain your problem again and again.

I actually can't think of a service business in the Menlo Park area that I would recommend more highly - Guy Plumbing is awesome.

Had a clogged toilet - trying to plunge it led to a massive water leak to the unit downstairs.  Called them in desperation around 10:30 PM - Dave was there within 40 minutes.  Was super friendly and informative.  Diagnosed the location of the clog in minutes, said it would be about 2 hours to fix, and as promised 2 hrs later had everything back to normal again.  Detailed invoice by e-mail, pictures of work along the way, along with a couple of recommendations for additional safeguards for the future.   That's what I call service.  Not cheap, but absolutely worth it.  Highly recommended.

This review is LONG overdue, but the guy they sent out was responsive, patient, and knowledgeable :-). He educated me and my husband about our water softening tech and advised us regarding our hot water tank. Would definitely recommend these guys. They're smart, reasonably priced, and prompt - what more could you ask for?

I used Mike's services for my leaking shower a few years back and had good experience. This time the condo had kitchen drain clogging problem and I needed his services within 24 hours. Mike was able to come to help in short notice and fixed the clogging problem quickly. I am very pleased with his work and the charge was reasonable.

Jerry worked on two projects for my house in the past. I would recommend him to anyone because he recently helped me to fix the washer shutoff value problem on the same day. I knew that he had a very busy day but still worked very late evening to help me to replace the new shutoff value so that I could install my new washer sooner. Thank you so much.

We were in the process of remodeling our kitchen and needed a plumber to connect everything (sink, garbage disposal, faucet, dishwasher (Bosch) and our new gas range top to our existing gas line)  Chico came out same day to provide an estimate, followed Covid-19 protocols and made sure that we had all the right equipment for install date.   The quote was very competitive and we chose him to do the installs.
We had a delay with our tile installers, Chico was very flexible in pushing the date by a day.   On the day of the install, Chico and his crew came and completed the job quickly, fixing a substandard job that our developer had done with our plumbing.  
Everything looks great, we are so happy with the results.

Vlad was great !!!   he showed up on time did the job and he was fantastic  I would  highly recommend this company for any of your drain cleaning out needs

BG sent a guy out right away and he was able to help me diagnose the leak and patch it up quickly without issue. He was knowledgeable, friendly, and easy to work with. I'd definitely recommend them!

We've considered to install water softener for a while. Our neighbor recommended them. Eric gave me a lot of help and guidance when I was trying to figure out the difference between salt based/salt free softener and whether to have ro.

They came the next day once all the products were delivered. They arrived on time and did all the work with high quality. They also taught me how to check/use the softener and RO with patience. I would highly recommend them if you wanna install softener or ro!

I recently had a sewage ejector pump fail that caused a major backup at my home in Boulder Creek that required quick action to resolve.
Jim was quick to respond, and correctly identified the root cause of my problem. Jim worked with me to find a work address the overflow issue and was able to replace the ejector pump in less than 24 hours from when I called him.
Not only did Jim fix my problem quickly, he was honest on time and materials.

Michael came out on a Sunday and was great to work with! Definitely recommend Xtreme Plumbing!

Watched out for the guy: my brother called absolute pro plumbing and they connected us to  Tony (co-Owner) for this plumbing problem at my elderly parent house as there was backup in our lateral sewer line. Originally asked for camera work as i was concerned there was a collapsed pipe, Tony suggested not to camera the line but instead asked us to pay $400 and he said he would clear the blockage. I had originally said i snaked the line, he ensured that his snake was much better. He arrived late at night 720 pm he tried to snake it with his snake and within 40 min in he stated he could not clear it. According to him we owed him $400 for the snaking although unsuccessful.

He then said he wanted to camera the line, which was the original service i asked for because i thought i may have a collapsed pipe. He charged us an additional $250 to camera the line, He neither provided a video nor did he mark on the pavement where the blockage was nor did he show on video if it was collapsed. He should my brother his screen and some discoloratoon.  We paid the $650 he was there from 720 to 9 pm ish.
He concluded that i had a collapsed sewer lateral and that it would cost $8k to 10k to repair this issue since it was under driveway.

The next day i found Different plumber who came in and said he needed to check the pipe out first and wanted to verify collapsed pipe, he removed my toilet since it was the downstream end of pipe, he needed better and safe access so he needed to go thru the vent pipe, he snaked the entire line and cleared the blockage. This other plumber was a 2 man crew and spent 2 hours at my house on a saturday, cleared the line repaired the cut vent pipe and reinstalled the toilet. Total cost $575 and they also replaced a fixture. He said there was no way was a collapsed pipe. We ran all the water for 15 min straight and flushed all the toilets after the cleared blockage

In conclusion i paid $650 to Tony and he did not clear the line and misdiagnosed the issue of a collapsed line and said i needed really additional 8k to 10k to do the repair and clear the blockage.

I paid another plumber on sat $575 he cleared the blockage and proved there was no collapsed line. There may have been some tree roots but nothing needing to dig up the driveway right away.

I then called tony to ask for refund, he stated aggressively that his time was $350/hr, which i thought is insane (who makes $350/hr) which he never mentioned in the beginning or to me and that he provides a service and there are no refunds.

In other words although his service was a failure and his diagnoses is wrong you wont get a refund. He wanted me to spend 8k to 10k to dig up 10ft of my driveway. Tree roots does not equate to a collapsed pipe. I may have thought that intially but an expert to figure out and diagnose it correctly. Im glad i found someone else who knew what they were doing. Too bad i called and threw $650 away. Im glad i didnt throw another 8k away.

Quick, professional, and great customer service. Phil was out here not too long after I called and had us snaked and back into business. I definitely recommend this service and would use them again.

We had to get hammock chair fixed indoors on my ceiling for my kid. I reached out to Nikolai, he was very responsive. Showed up and was able to get the job done on time and professionally. I'm planning to call him back for some other work at home as well.

Power went out in the garage, furnace, and 1 of the rooms in the house on Saturday night.  Technician, Carlos Morales, came on Sunday and Monday to fix the problem.  He was polite and very informative.  He even gave me advice on a future project for my house.  I plan on using this company for everything going forward.

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