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Plumber 2 The Rescue

Plumber 2 The Rescue

Plumbing Service
3871 Huron Ave Culver City, CA 90232
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Description

Homeowners from all over Culver City, Venice, and Santa Monica have called on our family-owned-and -operated company to provide them with the right solutions to their plumbing problems since 2007. Whether it's a clogged drain, faucet repair, or a pipe has suddenly burst or requires hydrojetting, our team of seasoned plumbing professionals always comes in clutch when folks need us most. We're prompt, we're professional, and we won't rest until the issue is resolved and you're 100% satisfied. No matter what kind of plumbing problem you find yourself faced with, we can always come 2 the rescue.

HISTORY

Established in 2007.
Josh has had his C36 Plumbing Contractor License since he was 22 years old! He loves what he does and can't wait to be of service to you and your family! We aren't satisfied until you're satisfied!

ABOUT BUSINESS OWNER

I grew up around plumbing being that my father and uncle were both successful plumbers with their own business. I can always remember going to jobs as a kid with my father and helping out anyway I could. I have spent many years working side by side with my father and uncle, gaining valuable experience along the way.

I have always been wired up to be a hard worker and get a lot of personal satisfaction by being honest, forthright and keeping my customers satisfied. My goal is not to leave until I feel my customer is better off than when I arrived and feel they would use us again. I have trained the other people that work along side of me to have this same attitude and with the help of Yelp it has paid off, So thank you to our customers appreciating our efforts business is good!!
Josh

SERVICES

Emergency Services, Drain Cleaning, Bathtub and Shower Repair, Faucet Installation, Garbage Disposal Repair, Water Heater Installation, Toilet Installation, Sink Installation, Gas Line Services, Water Filter Services, Toilet Repair, Sink Repair, Pipe Repair, Faucet Repair, Water Heater Repair, Pipe Installation, Drain Installation, Bathtub and Shower Installation, Sewer Services, ,

Reviews

Scout B.
Scout B.
4/19/2023
George P was great! I called shortly before 9am and was able to get an appointment between 11am and 1pm. George got here pretty much right at 11am and was able to fix the problem in I think less than 30 minutes.
Great communication both from the business itself (having text notifications that someone is on the way is quite nice!) and from George. He gave an estimate of the labor cost before working and went over exactly which parts he was replacing.
Also - very much a relief to have someone friendly to work with after spending all night trying to mitigate a bathroom flood!
Jonny W.
Jonny W.
03/01/2023 12:00:00 SA
I wanted to instal a bidet seat on a skirted toilet and found out very quickly that none of the included hoses or adapters would work.
I made an appointment with Plummer 2 the Rescue based on their hundreds of positive reviews and the experience was 5/5! George arrived right on time, identified the issue and talked me through the parts that would be needed to properly connect the bidet to the unwieldy toilet design.
The job went super smooth and the final install looks and functions great!
Kay L.
Kay L.
11/30/2022
Returned home yesterday to find out we had no hot water! Plumber 2 The Rescue answered all my questions and were very fast and efficient. I called this morning and they were able to replace my water heater by evening. They were transparent about all the pricing and were more affordable than other companies I had called.

George was amazing! He came on time and explained everything to me in layman's terms which I much appreciated. I've never had to fix a water heater before and he was able to lay out the pros and cons of the different choices I could make, providing me with all the information necessary to make an informed decision. He was honest and kind, I didn't feel like he was trying to swindle me, which I often fear will happen when I'm paying for a service I don't know much about (ie getting my car fixed). He had great communication from start to finish and I'm very happy with his service. I would definitely recommend using Plumber 2 The Rescue, especially George!
MJ D.
MJ D.
1/20/2023
We called late in the day as that's when we realized we needed the drain snaked, and were able to get a next day morning appointment.  George was knowledgable, pleasant, prrofessional, and efficient.  We needed the main line snaked and the clog was quite far in from the main clean out.  He also gave an opinion on two other minor issues and suggestions how to fix them.  We will be using Plumber 2 The Rescue from now on!
Anthony S.
Anthony S.
4/27/2023
I posted a review over 9 years ago. I have continued to utilize their services over the years and have been satisfied with their work. Most recently I was helped by George who adjusted the bathtub drain linkage assembly, and installed a new flush valve in the toilet (which I had attempted to do myself not quite correctly). He also let me know what parts to order from Koehler in case I had further issues. I also had the tankless water heater serviced (flushed), and gave me advice about the possibility of installing a recirculating pump.
Seth B.
Seth B.
05/12/2023 12:00:00 SA
As always Plumber to the Rescue was great.  I had a leak that I wasn't sure what the source was. I called after hours and was pleasantly surprised that my call was answered by a person.  They booked me for first thing in the AM the next day.  George arrived at the early end of the window and diagnosed the problem immediately.  He explained everything and answered all our questions. He provided great customer service. Price was reasonable.  I will continue to call them whenever I have a plumbing issue.
Antonio S.
Antonio S.
04/04/2023 12:00:00 SA
First time using this plumber, George did a great job for us.   Installed a new bathroom faucet, relocated the pedestal sink stand, new angle stops on the water supply.   George's gorilla arms came in handy for the job, try to not be afraid of them.   He did the job in good time and the charges were clear up front.   Would recommend to friends.
Jessy R.
Jessy R.
12/30/2022
George from Plumber 2 The Rescue was on time for a 8am appointment, was extremely professional, personable, worked quickly & well dressed. He explained everything to my senior father who needs things explained twice & is hard of hearing. George was very kind, polite & knowledgeable. He gave us tips that our other plumber we had for years had never given us. Next time we have a plumbing issue I will definitely call Plumber 2 The Rescue and will request George Pinedo. He works extremely well with seniors so obviously he will be great with everyone. Britney who made our appointment was nice & knowable about our plumbing issues as well. Thank you Plumber 2 The Rescue for hiring such terrific people.
Lauren H.
Lauren H.
03/07/2023 12:00:00 SA
I've used this company for many years now. They are easy to connect with, prompt, polite, and have always done a great job.
Amelia N.
Amelia N.
03/01/2023 12:00:00 SA
Plumber to the rescue saved us!  We woke up to a backed up kitchen sink on a Saturday morning.  I was in panic mode trying to book a Plumber and nobody was available because of the pouring rain and other jobs they were working.  Plumber to the Rescue was able to get someone out within an hour of me calling.  The Plumber was knowledgeable and fixed the issue in 15 minutes.  I highly recommend this company.  They cam through when nobody else could.
Kay J.
Kay J.
2/23/2023
I have used Plumber 2 the Rescue for nearly 5 years now and I've never had a bad experience. They always send very professional polite people who are reliable and very good at their jobs.

Today George came to clean our drains and he was great! Offered us good advice and was so nice & personable. I want to be friends with George!

Best service in Los Angeles hands down.
Baba U.
Baba U.
11/29/2022
I've been using these guys for years and they're great. Family owned business with integrity who I trust. Friendly and knowledgeable employees and had a great experience again today with George who helped me with a clogged pipe. Highly highly recommend!
Tian Jun G.
Tian Jun G.
12/05/2022 12:00:00 SA
Brittany and George are the best. Brittany couldn't have made things easier to schedule. There was a small hiccup when I wasn't put on the calendar, but Brittany rectified it immediately when I called her. George then came out and kept me updated every step of the way with my new faucet install (which we discovered also required putting in a new supply line since the old one was leaking). Completely transparent, more than fair prices, and just so easy to deal with. Can't recommend enough.
Rowell M.
Rowell M.
5/18/2022
Great service, Brittany is very helpful and communicative. She had reached out to me the most recent appointment I had (on 5/13/22) to tell me George was stuck at a job so I may need to reschedule, but they were able to accommodate me and get the job done the same day as originally scheduled.

George is very professional and quick both times he came out. Got the spout to my shower fixed really fast the first time and got my new bathroom faucet installed with zero problems.

Thank you George & Brittany.
Alfreda I.
Alfreda I.
12/29/2022
This is the second review I have written for this company.  First, George arrived on time.  Second,  he was very professional, courteous, efficient, and competent in his work.  A water heater was replaced and that included the needed rerouting of pipes.  He provided updates on the work and offered feedback about the condition of the pipes.  He was helpful and did not engage in any upselling.  The completed work was masterful.  This is my go-to company when any plumbing issues arise.
Sam K.
Sam K.
11/22/2022
Plumber 2 The Rescue was great, we had a broken shower head and they were able to come right away and do high quality work at their cost estimate.  

Britney, the person you talk to when you call to schedule, was very nice and was able to schedule our work for 10am the next day even though I called pretty late (around 4:30pm).

George was our plumber and he was equally nice and easy to work with.  He made me feel comfortable asking him questions and was just fun to talk to while he was working.  He also took his time in checking his work at each step to make sure everything was good before he moved on to next step, not every plumber is so meticulous.  And afterwards I tried out the shower and everything worked great, this was high quality work.

Overall just a smooth and pleasant experience and I'd definitely work with them again even on bigger jobs.  I also liked that they accepted credit cards and had an automated messaging system that sent out an appointment confirmation after you scheduled and a we're on our way message ten minutes before they showed up at the house.
Samantha D.
Samantha D.
11/29/2022
George was great!  Thanksgiving day, our shower nob turned, but no water came out. DAMN!  2 days later, they came out, and in a very short time period (including a run to a hardware store) they replaced what was bad and fixed the problem.  George was very sweet, and tried to keep the project as budget friendly as possible.  We're hoping we DON'T have more plumbing issues... but if we do, we'll def call them again!
Audrey R.
Audrey R.
12/15/2022
Plumber 2 The Rescue was great! I called yesterday to set an appointment and they sent George today. Super speedy turnaround, and George did a great job! Super professional and did the work quickly. Will definitely give P2TR a call the next time I need help.
Brad H.
Brad H.
07/12/2022 12:00:00 SA
George was great clean neat on time knowledgeable very helpful I would use his services again
Brad
Linda T.
Linda T.
11/17/2022
Our kitchen sink was clogged - the right basin was backing up when a lot of water was draining in the left basin. George was our plumber for the appointment and was able to efficiently snake the line and unclog our sink. He was polite and professional, and also willing to wear a mask and take off shoes when inside the house. We are very pleased with the service and will use again for our plumbing needs in the future.
Chantal T.
Chantal T.
8/31/2022
George came through and fixed another issue in our kitchen sink, explaining how everything works and came the same day to help address the problem. Brittany was quick and kind over text message and helped me set up this same day service. BOOK THEM!!
Kathy M.
Kathy M.
2/27/2023
George Pineda was great. Showed up on time, was friendly and efficient, and explained everything. He installed our new toilet, did some other repairs, and recommended additional solutions I could consider but was not pushy. Reasonable prices, great office staff. Definitely would recommend this local (Culver City) business.
Joseph S.
Joseph S.
10/06/2022 12:00:00 SA
Had an emergency plumbing backup with our laundry/kitchen lines. Called Plumber 2 the Rescue based on location and Yelp reviews. Best decision we could have made. Brittney was pleasant, professional, and immediately helpful, and the plumber (George) was at our house within 30 minutes of our initial call. George was amazing - friendly, communicative and clearly knew what he was doing. He had the problem fixed in no time, explained what was happening, and had suggestions to prevent it in the future. Hope we don't need their services again but if/when we do they will be our only call.
Leelah B.
Leelah B.
1/23/2023
It took a short bit to hear back from the company to schedule, however, once I did hear back they got me in quick. I had George as my plumber and was very impressed - he was polite, extremely honest that he wasn't sure if he would be able to flush my water heater since it was older and didn't want to hurt it (he ended up being able to do it just fine), and he was very communicative throughout the entire job, updating me on needing to get a part and when he was back, etc. I will definitely use them again when the need arises!
Xray Shopper ..
Xray Shopper ..
11/10/2022 12:00:00 SA
This is a great resource for frantic house owners. I worked with Brittany and Robert came out to do the repairs. I've used them twice now and they're my go-to first call. Honest prices and extremely careful work. Robert is fantastic and so helpful in working with me to find solutions to my maddening problems. I have very old fixtures and he showed me how to get the most out of them without huge expenditures, like busting through tile. Give them a chance to give you a quote. I think you'll love the results. Thanks for the Rescue!
Nancy B.
Nancy B.
01/12/2022 12:00:00 SA
After having a plumber with years of experience come out to unclog our apartment shower failed us miserably, we reached out to plumber 2 the rescue. The guy we originally called snaked our drain for 5 minutes and said we needed to replace the pipes and left. He still charged us and our drain was still clogged. Plumber 2 the rescue was able to get us a same day appointment and George came out and unclogged it in 5 minutes!!!! And charged less than what we had to pay the other guy to not even get the job done. Super nice guy and educated us on our super old pipes! Thanks George!
Jeff A.
Jeff A.
09/10/2022 12:00:00 SA
Second time using this company.  Office returned the call on Labor Day.  George was on time, professional and highly competent.  Will be replacing the kitchen faucet next and will be using them a third time.  Requesting George if possible.  Highly recommend for your plumbing needs.
Matthew R.
Matthew R.
2/19/2023
What a great plumbing service.  They were friendly, fast and efficient - even more amazing they came out quickly on a Sunday.  I highly recommend them.  It is nice to have a great plumber to call - and this is the place!
Kent L.
Kent L.
2/17/2023
George just unclogged my kitchen sink in his usual friendly, professional, and timely manner. The guy really knows his stuff. Plumbers to the Rescue has helped me a number of times, and the experience is always excellent. I am grateful to know a plumbing company I can trust.
Linn J.
Linn J.
12/14/2022
Without hesitation, I highly recommend Plumber 2 The Rescue. George was timely, polite, informative and professional. This time, I had a blockage in my kitchen sink; however I have used their services on other occasions for my bathrooms. Thank you George and Plumber 2 The Rescue!
Cassie K.
Cassie K.
1/20/2023
Plumber to the rescue is the best plumber on the westside. Quick, efficient, professional, and responsive. Warren and Josh run an amazing company and hire  great people. One of those great hires is George. He did a great job on my wax seal. Couldn't be happier with the service.
Aaron C.
Aaron C.
11/03/2022 12:00:00 SA
Got help from George today with my garbage disposal and also a toilet hose issue and he was very knowledgeable, fast, and efficient. Thank you!
Kathleen E.
Kathleen E.
12/28/2021
We used Plumber 2 The Rescue several times through the years.  They replaced our pipes with copper.  Yesterday, George came and replaced the tube that connects to the drinking water/ice maker in our refrigerator, and he also replaced our sink faucet.  He was very nice and polite.

Plumber 2 The Rescue is always our go-to whenever we have plumbing problems.
Joseph G.
Joseph G.
01/09/2023 12:00:00 SA
These guys used to be okay once upon a time. Now they are a total rip off. They say they charge $150.00 for first hour to clean a drain out! Well, as outrageous as that first hour charge is they then try their best to upsell and to waste time so they can keep adding to your bill. You'd think their second hour would be substantially less for clearing out a drain, but oh no, you'd be wrong. Second hour is also $150.00! The technician also tries to keep making small talk, cleans under the sink repeatedly when job isn't even done, and he complains about shoddy existing plumbing (that worked for more than 10 years without any issues), crappy Bosch dishwasher that leaks (it doesn't), claimed that our main drain pipe was wrong and not threaded correctly so attempted to put on a new pipe wasting more time and finally realizing that nothing was wrong with it and proceeded to use original pipe that was just fine. Also, said the water lines were leaking (never leaked prior to his visit). Just stay away from these guys. We ended up paying $325.00 total for a simple pipe snake job under kitchen sink. Will never use them again!
Henrietta S.
Henrietta S.
10/14/2022
2 hours after my initial call the requested job was done. Perfectly!
Britney: very kind, very professional costumer service.
George: specialist for water/faucets, came pretty much right afterthe initial phone call. Very precise, fast, reliable work. George is very experienced, he gave me lots of useful advice and answered my questions.
Honest company, very reasonable prices upfront. I will call them again soon for more plumbing work in the house (vanity installation etc).
Franky S.
Franky S.
01/12/2022 12:00:00 SA
Called for a same day appointment and man did they deliver. George, the technician was awesome and super knowledgeable. He snaked our bathtub and unclogged it in no time! Would 100% recommend Plumber 2 the Rescue and George as the technician! Pleased customer
Gracie G.
Gracie G.
9/16/2022
Timely, communicative, and professional. An easy service to use. George was excellent, explained the problem, and was nice to have as a person in my home. Will definitely use again.
Fabian A.
Fabian A.
6/24/2022
We had a leaky faucet. A very knowledgeable plumber named George came and gave us the assessment. I went to Home Depot and bought the parts and he return the following day. Everything was done super pro. I'm grateful to have found this company as now I know who to call when I have plumbing issues. Thank you so much, and George is a star.
Violeta M.
Violeta M.
01/10/2023 12:00:00 SA
We had a plumbing issue that and our usual plumber was not available. Plumber to the rescue exceeded our expectations. They got us a plumber that same day. Robert was friendly, professional, and efficient. I will use and recommend this company.
William P.
William P.
12/24/2022
George came out and looked at a plumbing issue over the holiday weekend and was very honest with us that the work could wait until regular business hours. He came out quickly and was very honest and we will definitely use the plumber 2 the rescue for our future plumbing needs.
Max S.
Max S.
6/24/2022
Great service provided by George. He arrived on time, answered all my questions, fixed the problem quickly. I was so relieved to have my plumbing problem solved.
Annie F.
Annie F.
5/25/2022
George & Raul showed up on time, were very polite, and cleared the clogs out of the drains. Great service, polite & punctual. Thank you!
Robin G.
Robin G.
7/27/2022
I had a plumber that I was happy with and used a couple of times, but let's just say two weeks later, I'm still waiting to hear back from them.  So I needed to find a new plumber and based on yelp reviews, I ended up with Plumber2TheRescue.  Many of the plumbers you call are answering their own cell,  and not with the company name, so you're not sure if you called the right number/doesn't feel as professional, so after 4 of those calls, I was intrigued by the good reviews of Brittany answering the phone.  And she did!  It really makes a huge difference.  She answers quickly, was able to arrange something for later that afternoon, and followed up with texts.  She even called back to say the plumber was available to comer earlier.  

The plumber was professional and seemed to do good work.  I had a bit of trouble understanding him and he didn't exactly answer my questions, but this is again where Brittany came in.  I needed clarification and she was able to get it all for me.  She always answered promptly.  The pricing felt reasonable.  I will defn. use them again. It was a very smooth experience.  

Work done: I live in a 2 story building and he had to drain the sink pipes between the units and replace the hardware under my sink.
C P.
C P.
12/19/2022
My hot water heater burst during the middle of the night and P2tR was able to show up and put in a new one same day. Excellent service and pleasant plumber. Thank you!!
JChris W.
JChris W.
5/26/2022
The toilet tank had a constant drizzle sound. Called plumbers2rescue and scheduled an appointment with a noon - 2 window. George showed up right at noon, immediately assessed the issue, got the part from his car, and fixed it very quickly. He even replaced a shower head for me for free! Cool plumber. Will definitely use this service again. Thanks, George!
Jeff G.
Jeff G.
06/08/2022 12:00:00 SA
I called Plumber 2 the Rescue for my mothers water heater that would not stay lit.

George came and checked it out and was able to repair it. I appreciate a company and repair people who are honest and reasonable.

My parents are elderly and she thought he was very nice, and was happy with the work.

Thumbs up!!
Jay A.
Jay A.
11/06/2020 12:00:00 SA
Have been using Plumber 2 The Rescue for close to a decade.  Have ALWAYS had a 5 star experience.  And as I have stated in previous reviews they are the only plumbers allowed to work in my house.

A few weeks ago I had a leaky kitchen faucet.  Josh was out here quick, changed the rubber seat on the cartridge in an effort to fix.  He realized I had a specialty high-end faucet in my kitchen, that no plumber on Earth would have such a specialized cartridge on hand.  He tried to fix it; however, it was obvious a new cartridge was needed.

Ordered the new cartridge, today Josh installed it.  Felt bad that he had to return on a $99 job.  However - once I got the new cartridge from Strom he was out here immediately.  He was efficient and professional.  Now my faucet is drip free - awesome.  Felt bad they did not make any money on this job as they had to return because of my specialty faucet.  

This is an exceptional business.  I can't recommend them enough.  However, need some HELP from my Yelper Elite friends.  There is a Yelper called Corporate R.  They have launched an attack on Plumber 2 the Rescue; however, they have NEVER used their services.   This Corporate R. Yelper is randomly attacking local businesses, leaving everyone 1 star reviews while it is evident they have never used any of them.   I just flagged these folks with Yelp.  I think a few of us need to do this as Corporate R. whomever this may be is a disservice to the Yelp community.  Thanks friends!

If you need an amazing Plumber?  Put these folks on speed dial.  You will thank me.
Manya N.
Manya N.
5/24/2022
Great service..fast response..very competitive pricing !! Very knowledgeable about the problem we had. Thanks again George!!!
Sharla B.
Sharla B.
04/10/2022 12:00:00 SA
George from Plumber 2 the Rescue came and replaced a kitchen faucet and cleaned out the the bathroom sink aerator. He was very friendly and professional. I liked his vibe. We are a no shoe household and had no problems taking his shoes off or wearing the shoe booties. Also wore a mask per my request. He's also vaccinated and boosted, so that also gave me more confidence in my safety. If you want reliable, friendly and people who do good work, the. Call these people up for all your plumbing needs. A+ in my book.
Paul F.
Paul F.
4/21/2022
Wanted to thank George (and Raul) and the whole P2tR team.

Very easy to book an appointment. The team gave me a two hour window and arrived just ten minutes into that window (after texting me to let me know they were on the way.)

George and Raul fixed the two issues I called about and made sure to do the work in the most efficient yet inexpensive way. They also ID'd another issue that would have required a future visit and I had them take care of that, too.

Very professional, very friendly.

I was a return customer and while I don't love having problem problems, if I do, I will use P2tR again.
Paul N.
Paul N.
11/04/2022 12:00:00 SA
Plumber to the rescue will be the only plumbing service I use from now on. George came by earlier then the expected time an was a pleasure to do business with. He took care of the clogged shower drain quickly an efficiently while explaining everything to me as he went. He also looked at other issues for us an told us what we needed an what was not needed. He never pressured or exaggerated any of the things we needed done or that could happen down the road. He was upfront an most of all honest about all the work an pricing. 6  stars if I could thanks George!
Valerie R.
Valerie R.
11/21/2022
We had a recurring leak under the kitchen sink and couldn't figure out the cause.  George arrived and quickly recognized the problem was a faulty and very old air gap, which he efficiently replaced.  Problem solved, and at a very fair price!  We recently also had plumbers from two different companies, one who replaced the garbage disposal and one who installed a new dishwasher.  Neither of them mentioned anything about the condition of the air gap, although they both had to hook up to it and would have seen the terrible condition it was in.  Very disappointed in both of them, but extremely pleased with George.  He is a true professional and also a nice guy.  We will be using Plumber2TheRescue from now on.
Marcia F.
Marcia F.
11/17/2022
It was right to choose Plumber 2 the Rescue to install a new toilet, fix a non-functioning faucet, and give advice on a water leak that ruined a dry wall area in the bathroom. I don't think we could have had a more experienced, well informed professional to fix our plumbing needs. To add even more, he was friendly, and so easy to converse with. You learn a lot that way. On the phone to make arrangements for the appointment, Brittany was excellent. Careful  with the details of order numbers, dates, times, and other specific information, she is an asset to the business. I will call Plumber 2 the rescue again!.
Dennis P.
Dennis P.
09/06/2022 12:00:00 SA
Called on Labor Day and had someone come next morning. Super responsive and professional. George came promptly and was super helpful in resolving the issue at hand. He even gave me some tips on other plumbing questions I had. Would def recommend and use again!
Kevin M.
Kevin M.
09/03/2022 12:00:00 SA
Unfortunately I had a very bad experience with these plumbers I have used them in the past, and did not  have any issues
I called them to fix the problem that they already worked on in the past they denied that they worked on that problem to begin with and if proceeded to give me a price quote for 3k-5k to fix I'll leak in the front of my home they wanted to excavate my whole front yard to find the leak that was right next to the water meter Joshua the plumber that called me was very condescending on the phone I proceeded to call a different plumber I got the job done for less than $1000 I called them up to speak to someone regarding the fleecing price feelingThat I was trying to be exploited however once I voiced my issues he said a manager will call me back the manager is never called me back I've resorted to doing this I have never left a one star review before somebody be careful be cautious shop around
Joel H.
Joel H.
10/04/2022 12:00:00 SA
Another company didn't set our toilet correctly and it had a leak. George from Plumbers to the Rescue did a great job and fixed things fast!
Lauren W.
Lauren W.
7/20/2022
George was amazing: he arrived on time and set expectations for the scope of work and was able to return that SAME day after finishing his other jobs to complete our job. This was necessitated by the fact of needing more equipment to clear the blockage created by a tile guy who flushed grout water down our hall bath for feeling disrespected when we had asked for a do-over for chipped tiles. George explained everything that he was finding in everyday terms for easy understanding. Luckily, George did not have to break into the wall to replace the pipe but instead found the rag used to block the drain. Very grateful for how thorough George was in triple checking after removing the block that there were no unforeseen extraneous causes. The backup had caused flooding into the garage and downstairs bath and George ascertained that was no longer going to occur. Professional and efficient; proficient and knowledgeable. Thank you for a great job, sir!
Christina T.
Christina T.
04/01/2022 12:00:00 SA
George did a great job.  Showed up during proper time frame and got to it.  He replaced our garbage disposal quickly and efficiently.  Showed me the work and how to reset if anything happens to it. Thank you George.
Ryan B.
Ryan B.
9/30/2022
If you're looking for a local plumber, look no further! George was thorough, helpful and easy to work with. He had our sinks fixed in no time. 10 out of 10 recommend
Bryan G.
Bryan G.
9/30/2022
Our clogged drain pipe in kitchen sink was addressed quickly, professionally, courteously and at a very fair price by Plumber 2 The Rescue.  We were referred by our usual plumber who was unavailable. Plumber 2 The Rescue was responsive and sent George over right away. George got the job done fast, right, and the price was fair.  We will confidently use Plumber 2 The Rescue again.
Robert S.
Robert S.
4/26/2022
We have used this company several times.  They are honest, thorough, friendly, and dependable.  Yesterday, George did an excellent job yesterday replacing our pressure regulator and basement sump pump, as well as fixing our water heater.  In the past, the owner (Josh) went above and beyond in sourcing and fitting a part for an original 1930's toilet, saving us from having to install a new model toilet that would not have matched the bathroom and which would have required substantial re-tiling.  Aside from the great work itself, the company uses emails and texts to keep in touch regularly about appointments, etc.  Excellent all around!!!
Marilyn R.
Marilyn R.
10/27/2022
Another excellent service from Plumber 2 The Rescue. Robert was very diligent in wanting to make sure he really fixed the problem and did it right, we appreciated his wanting to be very thorough.
Sandra W.
Sandra W.
9/14/2022
We've had to use a few different plumbing companies over the past year, depending on timing, and most of our experiences were miserable--high pressure upselling or work done wrong.  Plumber 2 The Rescue is NOT that kind of company!   George came out to do three jobs for us and he was on time, friendly and his work was perfect!  It makes a big difference for me to have someone be helpful and communicate clearly and George was that guy.   We will absolutely be using P2TR for all our future plumbing jobs.
Dennis B.
Dennis B.
1/19/2022
George came out today and fixed the problem with our kitchen sink. He was very thorough, neat & quick.  Great personality as are all the plumbers from Plumbers 2 the Rescue.  If you need plumbing problems call them and ask for George.
Angie A.
Angie A.
1/17/2022
George came out within 2 hours. He was super honest and explained everything to me in terms I could actually understand. He worked quickly, and I did not have to babysit at all-- He also happened to be very personable. Highly recommend and will continue to use for sure!
Xiaoyan G.
Xiaoyan G.
3/26/2022
Plumber 2 The Rescue is our choice among several plumber service providers. We would especially like to thank the owner Joshua and the plumbers George and Tony for their excellent service. They are very professional, experienced, knowledgeable, enthusiastic, kind and patient, and offer us the best solution according to the actual workload, at a reasonable fee.

Their company has a very professional and excellent team, the company's management process is very standardized and efficient, and it is a water pipe service provider that customers can trust. We are very satisfied with the final product and service. highly recommended!
Michelle O.
Michelle O.
03/08/2022 12:00:00 SA
I have been using Plumber 2 the Rescue for years because of their reliable and quick service. George is the best - he explains things very well, gives honest advice and solves our problems without hassle. I had to use him twice this week and both times I was relieved I had someone like George to help me out in these trying times. Very highly recommend George and Plumber 2 the Rescue!
Daniel L.
Daniel L.
09/06/2022 12:00:00 SA
I've trusted Plumber 2 The Rescue for years. So today when our mainline backed up without warning I called them. They sent George out who arrived in less than an hour. He was friendly and very professional. He listened to my description of the problem and what they had done to fix the issue in the past. He brought out his equipment and cleared the line. I am yet again a very satisfied customer. I can't recommend them highly enough.
Brandi W.
Brandi W.
12/25/2021
Josh, who I believe is the owner, is condescending and dismissive--not how you win or keep customers, Plumber 2 The Rescue. Spare yourself the time and frustration, and keep looking.

Josh, to address your reply below...not only did another plumber come and disprove your air gap assumption with the dishwasher/disposal (that wasn't the issue), within ONE day he was able to find the replacement Fontaine valve needed to repair the shower. You weren't interested in finding the replacement valve, you wanted the $1,400 repair job. Be clear, my issue with this entire experience boils down to this--poor customer service. Thank you for your apology.
Seth E.
Seth E.
07/07/2022 12:00:00 SA
We had an issue where our sewer clean out backed up. Plumber 2 The Rescue answered my urgent call after 5pm and scheduled a service for the next morning. George showed up on time, was courteous, professional, worked quickly and cleanly and did an awesome job. Plumber 2 The Rescue is my go-to for this service, which regrettably we have to do every 6-8 months... But since they always come out fast it hasn't been too disruptive.
David S.
David S.
5/18/2022
***** all the way! George arrived promptly. He took care of what needed to be take care of. And, the bill was reasonable. Very pleased with the service.
Sue N.
Sue N.
01/09/2020 12:00:00 SA
The best! We had a serious toilet plumbing problem on Thursday night. We checked Yelp with THE BEST PLUMBER NEAR ME. Plumber 2 The Rescue came up and we called them. Britney who answered the phone was so kind and she provided the service ASAP. Edwin who came to our house was very professional and he figured out the problem quickly. Our problem was a bit serious than we thought and he was straight to tell us the extra fee which was very reasonable and we appreciate his information ahead of time. He spent more than an hour to make sure that the problem was solved completely. We can't thank enough Edwin to be so professional and kind.
I know you think it should be but I had had bad enough experience in the past.
Plumber 2 The Rescue is the BEST!!!
Alexander W.
Alexander W.
7/22/2022
My sink and toilet backed up and our usual plumber was out of town. George came to the rescue and fixed our issue. we have very old pipes and thank the gods George put in the time to clear it out. much appreciated and would definitely recommend.
Erica E.
Erica E.
7/18/2022
I've used Plumber 2 The Rescue for the past couple of years and they're probably the easiest to schedule with, especially if you have a last-minute emergency. The service charges have gone up since I've worked with them, which is a shame. But George is great, and one of my favorite plumbers to work with!
Scott P.
Scott P.
06/09/2022 12:00:00 SA
George did the work. Professional, courteous, efficient and got the job done for a good price.
Bahrad S.
Bahrad S.
07/08/2022 12:00:00 SA
We had a leaky hose bib in our condo building, and they gave us a reasonable quote compared to other plumbers. George showed up right on schedule. He was not only efficient, competent, and careful, but most of all courteous and friendly not only to us but to other residents who met him as well. Thanks, and recommend!
Charlene T.
Charlene T.
07/06/2022 12:00:00 SA
I never leave reviews but just had to this time.  Our shower had become completely blocked.  I have for years called this company and they never disappoint.  This time it was an especially difficult blockage and instead of trying to charge me for a replacement job they went above and beyond to clear it and save me a lot of money!!  I can't recommend this company more.
Doug W.
Doug W.
6/22/2022
George came to replace a kitchen faucet with a new one I had already purchased. I was surprised to be able to get an appointment the same day, but then he even called saying he was ahead of schedule, so he came early and ended up finishing the installation before he was even scheduled to arrive! Needed a couple adapters that he had in his truck so he was able to finish the job in one visit. He knows his stuff and is friendly, knowledgeable, and efficient - a pro. Great job all around.
Maggie C.
Maggie C.
4/30/2022
Our kitchen sink got clogged, like SUPER clogged such that there's not enough Drano in the world to help. My husband is pretty handy and he snaked the drain, etc, it was gross and didn't help. He called Plumber 2 The Rescue and was told someone could come by the next morning. Cool. THEN, later that afternoon, we got a call that George was in the area and finished a job early and could come over in about half an hour. George came over, was super professional (we are a no shoes household and he even politely asked about taking his shoes off), then he fixed the problem in like five minutes, even taking care not to kill my Sugar Snap Peas, which were growing in a box right under the clean out drain thing. Thanks George!!
E K.
E K.
8/14/2021
I use Plumber 2 The Rescue for all my plumbing needs! They're very responsive, accessible, thorough and fairly price. They always arrive within the stated window of time and send text updates. Edwin is particularly kind, comprehensive and takes time to explain things. Highly recommend!
J R.
J R.
11/05/2021 12:00:00 SA
Brittany and Josh were true professionals and a pleasure to deal with. We had a major water leak that caused a lot of damage. We needed to replace a wall full of galvanized pipes. Josh was informative, nice, and super helpful in helping me figure it all out. It was tough for me because I have a one and four year old and my husband was out of state for work. Brittany was quick to give an estimate and get me info as I needed. Unfortunately I wasn't able to have them do the work because I waited a day too long and they were heading out on vacation so I had to go with another plumber. But I felt very informed going in to it all and thank them for understanding, I will do business with them in the future.
Michele S.
Michele S.
6/29/2022
George came to our rescue once again today and did an amazing job! He's quick, efficient, super nice, and gave me a really fair price. Brittany was also lovely on the phone and it was easy to schedule an appointment. Plumber 2 The Rescue is so great!
Connie Y.
Connie Y.
3/22/2022
George P. was prompt, took the time to thoroughly assess the problem, and he offered great suggestions. He was also very pleasant. Thank you again!
Leo S.
Leo S.
2/25/2022
Great work again from Robert, and Josh too. They fixed many issues. Highly recommend. Thank you.
Hon H.
Hon H.
2/24/2022
I absolutely love the team over at Plumbers 2 The Rescue. Anytime I call, and believe me sometimes they are not at the friendliest hours, they always answer and come that evening or the very next morning . Josh, the owner, awesome. George, the technician, awesome. Britney, the one answering my calls at odd hours, awesome. Amazing overall. They're the best.
L D.
L D.
05/06/2022 12:00:00 SA
I had a leaking gas line valve in the laundry room and I needed a new dryer vent hose. They were easy to work with. They came when they said they would and resolved the issue quickly. I thought it was a little expensive for the time they spent, but I guess it is worth it to get the job done properly.
Ted L.
Ted L.
08/09/2021 12:00:00 SA
Edwin is friendly, professional, detail-oriented and fast. He did a great job today replacing all the drain pipes under my double-basin kitchen sink. I've used Plumber 2 The Rescue for ten years now, and they are always the best!
Seth P.
Seth P.
02/09/2022 12:00:00 SA
We've been using Plumber 2 The Rescue for a few years now and always appreciate their service and prices. George P. came out today to snake out our main line and he was a pleasure to work with. He's new at the company and he fits right in with their other excellent plumbers. Will definitely be using them again in the future. Highly recommend.
Lucy Y.
Lucy Y.
9/28/2020
One of my neighbors called out Plumber 2 The Rescue when she had an emergency leak, and she was so impressed with their response time, attitude, and price that she told me about her experience.  I'm glad I made a mental note to try them out, because that day came this past week.

This is why I put this plumber on the top of the list for my HOA's recommended plumbers:

* they texted AND emailed me an appointment confirmation
* i got a text when their plumber, Edwin, began to head over to meet my tenant
* Edwin was warm, polite, & professional to my tenant, fixed the problem, & called and explained everything to me when he was done with the job
* i got an email with a detailed invoice that supported my credit card charge
* prices were reasonable

Brittany in the office was just as warm & helpful as Edwin.  They made it super easy to know that my tenant would be taken care of without me having to check back.  It was great that I was able to text my tenant as Edwin headed over to meet him, & I had complete peace of mind that the issue was taken care of.

Highly recommend!
Josh C.
Josh C.
9/28/2021
These guys were great.  Responsive, professional, kept me in the loop, reasonable, really good experience with our gas line work.   Thank you Josh and Brittany.
Alex R.
Alex R.
3/15/2022
George was incredibly helpful. He was quick, knowledgeable, very communicative, and provided excellent service. Highly recommend
Alison R.
Alison R.
2/28/2022
I have used Plumber 2 the Rescue multiple times for different plumbing problems and have been pleased each time. This time, my garbage disposal needed to be replaced and George came out to take care of it. He was efficient and took the time to explain how to unclog and reset it next time which I very much appreciate since it would potentially mean not calling them just to have them come reset it for me. George actually cared. He was personable and friendly and would recommend their service!
J. W.
J. W.
2/18/2022
Water bill was double this period but we couldn't find the leak.  Raoul and George from  Plumber 2 the rescue did a fantastic job - dug up the main line where it connects to the house and found the mystery leak at the connection to an old sprinkler system, which had never been capped off.  fast, efficient, and very, very smart.
Wordwriter1 W.
Wordwriter1 W.
02/10/2022 12:00:00 SA
Superlative service from Plumber 2 the Rescue! The Serviceman, George, came on time and was professional from beginning to end. While there was some borderline /initial clarification on our end of what needed to be done (the complete replacement of the sink garbage disposal), George processed this additional communication with the utmost professionalism, moreover he patiently showed me what to do when and if the disposal unit becomes clogged again. What plumber does that?  Business retention is a big part of doing business these days, and Plumber 2 the Rescue has earned our repeat business.  There are so many Plumbing Services out there competing for our dollars, but for fast, efficient, competent service look no further than Plumbers 2 The Rescue!
Dawn D.
Dawn D.
02/08/2022 12:00:00 SA
Our water heater went out in the middle of the afternoon. I called plumbers to the rescue after hours. They answered and they were able to put in a new water heater the next day! I called around and they actually have the lowest price. And they were able to do it the quickest. So it was a win-win! George Did an excellent job. Thank you to Brittney as well for scheduling it and following up. It was super easy to work with them! Thank you thank you thank you!
Stephanie M.
Stephanie M.
02/08/2022 12:00:00 SA
Our kitchen and bathroom sinks were stopped up.  I called Plumber 2 the Rescue as we had used them before and were very happy with them.  As per their usual, they showed up when they said they would (with a text ahead of time to let us know they were coming and the name of the plumber).  George Pinedo arrived on time, quickly assessed the problems, fixed them and was pleasant and efficient as he did so.  The price charged was fair and the work was quick.  George was conscious of keeping the job site as clean as possible and did not need to move much to get to the problem(s).  They are excellent!
Tamara C.
Tamara C.
02/04/2022 12:00:00 SA
Second time using them and I will definitely recommend them. Honest and professional.  George and Raul came out today and got right  to work. George explained everything to me and made sure everything was working properly. Fair price, excellent service. Making the appointment was easy too. Also, The office staff was friendly and efficient.
Sylvia C.
Sylvia C.
11/13/2021
All these 5-star reviews mean lots of folks agree with me. Responsive, punctual, detailed and tidy. What more could you ask for. You don't need to make another call. Warren is wonderful and has worked on multiple projects. Strongly recommended.
Sandra M.
Sandra M.
1/15/2022
George came on time and was polite, professional and quickly assessed the problem.  He repaired the issue and never tried to up sell us on anything else.  The business is incredibly fairly priced.  We called other plumbers before calling this company, and received outlandish estimates.  I would highly recommend George at Plumber 2the Rescue and the company in general for honest, professional work and reasonable prices.
Lala B.
Lala B.
1/15/2020
I had a slow drain in my baby's bathtub and I called another company that wanted to charge me $250.
I called Plumber 2 the Rescue and they gave me a fair estimate by phone. They came the same day, texted me with updates and only charged $99 for the work! I also had them install a new shower head in my master bath which cost an additional $49.
Very happy with the work and will definitely use them again! Edwin was Professional, courteous, and honest.
Thanks!
Lisa C.
Lisa C.
01/03/2022 12:00:00 SA
Plumber 2 The Rescue has been my go to for years!  I can always count on a quality job handled in a professional manner.  Today, George came out and took care of three plumbing problems for me.  He was knowledgeable, friendly, and efficient!  I highly recommend their services!
H F.
H F.
12/14/2019
In response to the owner's comment to my review -

The Toto toilet was on site when Warren came to provide the estimate, I even showed him the toilet. It was not a surprise to him that I wanted him to install this particular toilet. Warren agreed to install this toilet and changed his mind later.

As to the carpentry, it should have been Warren's job to trim the wood to make the faucet fit. I was naive to believe him when he told me that he couldn't do it. My cabinet installer was kind enough to stop by my house and trim the wood for me. He was surprised that Warren did not do it, as it is part of his job as the plumber.

In the end, everything worked out better for me. After Warren quit halfway through the job, I found a different plumber who is a true professional and completed the job for me. The new plumber also told me, he could have trimmed the wood for me to make the faucet fit.
Francis T.
Francis T.
12/17/2020
I can't thank Josh and Brittany enough for helping us with a tough situation at our condo complex --  Josh diagnosed the problem correctly and thoroughly.  Provided estimate that was a lot less than another.  Willing to work under stressful situation, came back twice and got the job done without billing a penny more.   Josh was honest and forthright, no-nonsense and very accommodating.  Brittany handled the appointments and paperwork beautifully.  I would recommend him to anyone!  Hard to find a trustworthy and excellent in his craft plumber!  Thank you!
Josh S.
Josh S.
2/25/2021
Finding a plumber you can trust is tough. I have felt scammed too many times in the past. This time, I felt like everything was in the ip and up. They were on time. Charged what they said they would. No shenanigans. They'll be my first call next time.
Gary O.
Gary O.
12/17/2021
George, from Plumber to the rescue, came to my house today, and was amazing! He fixed everything easily, and was a pleasure to have in my home, and do business with. I've used this company twice, and I recommend them, and if I were you, I'd request George.
Renee R.
Renee R.
11/18/2019
I live in an older apartment building in West LA under a lease that doesn't cover non-emergency plumbing problems or drainage issues. My kitchen sink has been slow draining for almost as long as I've lived here (~6 years) but last week it stopped draining completely and I had standing water from a clog that I couldn't fix with with my usual go-to solution (yay for Drano!).

I booked an appointment via Yelp in large part due to the convenience of it and was prepared to wait three days for a plumber to come by. To my surprise, Brittany called me moments later and said a plumber could come by that same day thanks to a cancelation. Within an hour, Edwin and an assistant, Bianca, arrived ready to troubleshoot the issue, which seemed easy enough to resolve until he discovered a leak in the P-trap. I was worried that the cost of fixing the clog would skyrocket because I have old brass pipes but Edwin suggested replacing the pipe with a plastic one (which would only set me back $25).

Unfortunately, they couldn't find the part in the truck and had to go fetch it and came back, which took about ~30-45 min. Upon returning, however, fixing everything took maybe 20 minutes max and the sink is now draining better than ever (no thanks to my landlord!).

I also appreciate the 30-day guarantee. If I happen to have any more plumbing troubles in the future, I wouldn't hesitate to book another appointment with Plumber 2 the Rescue.
Linda G.
Linda G.
5/26/2020
There many reviews speak for themselves what a pleasure working with them from the first call to the completion of the job
Thanks for helping us
Corey Q.
Corey Q.
5/19/2020
We had a challenging issue with our plumbing that included excavating and replacing our waste line in our home, as well as replacing the lines for two of our toilets.  Josh and his crew came out to our home quickly and professionally replaced all the plumbing lines.  I appreciated their attention to detail, quality work, and cleanliness.  

I have found our new plumber for life!

Hire them, they're great.
ken k.
ken k.
12/09/2017 12:00:00 SA
This plumbing company gets the job done! Eddie has helped me out a few times with getting the job done and at a fair price. I've recommended him to friends and they are thanking me for sending him their way!
I've only used Eddie but I think their are a couple of plumbers with this company.
Kevin H.
Kevin H.
11/02/2019 12:00:00 SA
Plumber 2 The Rescue has great reviews for a reason - they have easy online scheduling, great communication, fair and transparent pricing, and industry experience.

I scheduled a call online to repair a leak and change the faucets and received a confirmation email of my time slot and a text message letting me know when he was en route. Josh came out diagnosed the problem and gave me a couple of options and the price to repair and returned to do the work. As a bonus, Josh adjusted my shower head to improve the pressure before he finished.

Much appreciated and Highly Recommended!
Kelli P.
Kelli P.
07/06/2020 12:00:00 SA
My husband and I are very pleased with the work performed by Josh of Plumber 2 the Rescue. We recently had a tankless water heater installed. Josh explained the differences in water heaters to us to help us make the decision. On the day he installed, he was thorough, neat, and while the installation took a while, the outcome was well worth it. We never have to worry about a leaking water heater, water damage, and Josh explained this type water heater is far more efficient. We're even getting a rebate from the gas company! We love the new tankless water heater and highly recommend Plumber 2 the Rescue.
kandy k.
kandy k.
8/16/2020
Helping my mother with plumbing issues. They came out to fix the drain and faucet. Seemed like a rush job, the plumber guy was sweating as if he was on medication, kept getting phone calls from his wife or someone.
Did not feel they were attentive to the work and the bill was steep. Sadly we will not use them again.
William C.
William C.
06/04/2019 12:00:00 SA
Last day in Culver City and our garbage disposal starts leaking! Warren came over that afternoon and replaced the disposal for an insanely reasonable price. Prompt, efficient and fair. If you need plumbing in Culver City, these are the guys.
Michael H.
Michael H.
8/26/2021
This is the second time I've used Plumber 2 The Rescue and both times I have been very impressed and happy with the communication and service. Warren is kind and talented. He went above and beyond for us while he was working at our house. This company is my new go to plumber for the future. Highly recommend.
Nicholas C.
Nicholas C.
9/26/2021
I called there office and was told that replacing a faucet was charged at $160/hour and snaking a sink was charged at $130/hour. I booked the job and when it was completed, the plumber asked for $290. He had spent half an hour on the sink ($80) and less than 15 minutes snaking the sink ($32.5). So as quoted, the cost should have been $122.50. I expressed my displeasure to the women in the office and she took off $40. I called the owner because I was still not satisfied, and he told me what they meant to say is that they charge per task, at a minimum rate of one hour per task. I don't see why I should pay for them giving me the wrong information, but if you think these guys are worth $290 for 45 minutes work, then suit yourself. By the way, I did some checking around and found out that the typical range for this job would be in the $100 - $150 range.
Long B.
Long B.
4/25/2019
Great prompt service.  They came out really fast.  We had a clogged pipe. Eddie and Robert came out and fixed it really fast.  He diagnosed the problem right away and was able to fix it within no time.  He was even nice enough to teach me how to fix the problem myself in the future.

He and his partner are really nice guys.  I highly recommend him and would use him again.
Glenn S.
Glenn S.
1/27/2021
I manage a plumbing supply company and I would highly recommend Plumber 2 The Rescue! Josh, Warren, and Robert are all knowledgeable, dependable, and friendly plumbers I would recommend to anyone. We really enjoy them as a customer!
brian e.
brian e.
5/28/2019
Eddie was fantastic. I called him on the phone and he started giving me advice without any pressure to use him, he said if I couldn't fix the problem then he would come by. He even gave me his private number.
I couldn't fix the problem so he came by and did a great job. It's hard to find someone in this business that I can trust so I'm sticking with them.
Angie C.
Angie C.
08/02/2019 12:00:00 SA
Had a broken flapper so the water in my toilet kept running. Since we Airbnb we had a guest who stayed here and ran the water for 2 weeks causing LADWP to contact us to say we had a leak. It was actually the toilet causing a $100 increase cause the water was running 24/7. We had our handyman fix it after that incident but the flapper broke again.
These guys came right away the next morning and repaired the toilet. They said the previous installation was flawed. All I can say is so far so good. No running water. No toilet problems. Plumber 2 The Rescue emailed me a receipt for the invoice. Love that. They are nicely priced in comparison to other plumbers. Recommend. Will def use again.
Benadette C.
Benadette C.
7/21/2021
Great service great pricing and experienced plumbers. Would definitely highly recommend them.
Jose C.
Jose C.
8/26/2020
Edwin was very helpful and professional! He of course was wearing a mask which is a must these days and took time to hear out the issues, answer all my questions, and give his recommendations. Was great to work with him and would request him again for my next plumbing job!
Bonnie S.
Bonnie S.
8/31/2021
We are so fortunate to have found Plumber 2 the Rescue! They are knowledgeable, experienced, hardworking, reliable and affordable. We had a big job and I really appreciate the way they explained things and were reassuring. They definitely rescued us and I highly recommend them.
Meredith F.
Meredith F.
09/06/2020 12:00:00 SA
They did a great job! Very friendly, efficient, and respectful. They even took off their shoes each time they came inside which I really appreciated.
Bill I.
Bill I.
08/10/2019 12:00:00 SA
I'm definitely batting a thousand with the Yelp vendors.  So far I have worked with Robert Clark Painting and AAA Mirror and Glass.  My most-recent experience has been with Warren and the folks at Plumber 2 The Rescue.

When I asked for an appointment, it was seamless.  You can do it online and pick the appointment time you want.  I did just that and worked from home.  I received a great call from the team at Plumber 2 The Rescue who let me know who would be coming to the house to do the plumbing job.  Very courteous and very clear.  Warren came by the house and got the job done.  He also inspected a few other plumbing jobs that might be needed and gave me a good assessment of what needed to be done.  

I would definitely call these folks again if I need more plumbing services.  No run-around.  Efficient service.  Well-organized.
Millie Y.
Millie Y.
01/03/2019 12:00:00 SA
On December 30, 2018 we got in trouble : the SoCal Gas company turned off the service to my house due to a gas leaking! No hot water and awfully cold right before the New Year ...
Out of 5 other companies, Eddi & John replied to my call almost immediately and not only beat others in price but showed their best to help us so we still could have the New 2019 Year Celebration.
They were awesome, very knowledgeable and replaced the leaking pipes in no time! Thank you, thank you, thank you!
Martha B.
Martha B.
12/08/2020 12:00:00 SA
Warren White of Plumber 2 The Rescue did a great job!  He and the person who he was training and who was assisting him were punctual and very respectful of my COVID-19 precaution I asked them to do.  They were both nice and I even chatted a little with Warren.  He's a friendly guy.  I am very pleased with them and if I ever need to hire a plumber again and am living near Plumber 2 The Rescue, I will definitely be calling them!  Thank you Warren, assistant, and Plumber 2 The Rescue!
Jeff G.
Jeff G.
11/04/2020 12:00:00 SA
I had a slow/clogged tub drain that needed service for one of my tenants.  Based on some of the highly rated reviews,  I decided to give Plumber 2 The Rescue a call.  Brittany was polite on the phone and  gave me a very accurate time window.  Robert arrived early,  was also super polite, and was quick handle the task at hand.  I've been shopping around for a new plumbing company to replace the guys I lost trust in.  I will be using them in the future!  Thank you Robert and Brittany!
Scarlat J.
Scarlat J.
08/09/2021 12:00:00 SA
Great group!  Reliable, skilled and honest!  You cannot go wrong with this team.  Recommend them highly.
Jimmy F.
Jimmy F.
12/13/2018
Eddie at Plumber to the Rescue was the only plumber to answer my call. None of the 5 start guys here on yelp answered or even called me back. We had a mainline sewer back up into the the house. It was a sh*tty situation. He arrived on time and ready to work. Within 15 minutes we were back in business. He cleared the roots and backup all the way to the street. If you need a plumber on the westside, Eddies your guy!
Jonathan C.
Jonathan C.
06/03/2020 12:00:00 SA
Always professional, knowledgeable, on time and honest.  Never tried to over charge and often told me when something wasn't necessary. It is hard to find plumbers like these guys!
Jose C.
Jose C.
8/26/2020
Edwin was very helpful and professional! He of course was wearing a mask which is a must these days and took time to hear out the issues, answer all my questions, and give his recommendations. Was great to work with him and would request him again for my next plumbing job!
Bonnie S.
Bonnie S.
8/31/2021
We are so fortunate to have found Plumber 2 the Rescue! They are knowledgeable, experienced, hardworking, reliable and affordable. We had a big job and I really appreciate the way they explained things and were reassuring. They definitely rescued us and I highly recommend them.
Meredith F.
Meredith F.
09/06/2020 12:00:00 SA
They did a great job! Very friendly, efficient, and respectful. They even took off their shoes each time they came inside which I really appreciated.
Bill I.
Bill I.
08/10/2019 12:00:00 SA
I'm definitely batting a thousand with the Yelp vendors.  So far I have worked with Robert Clark Painting and AAA Mirror and Glass.  My most-recent experience has been with Warren and the folks at Plumber 2 The Rescue.

When I asked for an appointment, it was seamless.  You can do it online and pick the appointment time you want.  I did just that and worked from home.  I received a great call from the team at Plumber 2 The Rescue who let me know who would be coming to the house to do the plumbing job.  Very courteous and very clear.  Warren came by the house and got the job done.  He also inspected a few other plumbing jobs that might be needed and gave me a good assessment of what needed to be done.  

I would definitely call these folks again if I need more plumbing services.  No run-around.  Efficient service.  Well-organized.
Millie Y.
Millie Y.
01/03/2019 12:00:00 SA
On December 30, 2018 we got in trouble : the SoCal Gas company turned off the service to my house due to a gas leaking! No hot water and awfully cold right before the New Year ...
Out of 5 other companies, Eddi & John replied to my call almost immediately and not only beat others in price but showed their best to help us so we still could have the New 2019 Year Celebration.
They were awesome, very knowledgeable and replaced the leaking pipes in no time! Thank you, thank you, thank you!
Martha B.
Martha B.
12/08/2020 12:00:00 SA
Warren White of Plumber 2 The Rescue did a great job!  He and the person who he was training and who was assisting him were punctual and very respectful of my COVID-19 precaution I asked them to do.  They were both nice and I even chatted a little with Warren.  He's a friendly guy.  I am very pleased with them and if I ever need to hire a plumber again and am living near Plumber 2 The Rescue, I will definitely be calling them!  Thank you Warren, assistant, and Plumber 2 The Rescue!
Jeff G.
Jeff G.
11/04/2020 12:00:00 SA
I had a slow/clogged tub drain that needed service for one of my tenants.  Based on some of the highly rated reviews,  I decided to give Plumber 2 The Rescue a call.  Brittany was polite on the phone and  gave me a very accurate time window.  Robert arrived early,  was also super polite, and was quick handle the task at hand.  I've been shopping around for a new plumbing company to replace the guys I lost trust in.  I will be using them in the future!  Thank you Robert and Brittany!
Scarlat J.
Scarlat J.
08/09/2021 12:00:00 SA
Great group!  Reliable, skilled and honest!  You cannot go wrong with this team.  Recommend them highly.
Jimmy F.
Jimmy F.
12/13/2018
Eddie at Plumber to the Rescue was the only plumber to answer my call. None of the 5 start guys here on yelp answered or even called me back. We had a mainline sewer back up into the the house. It was a sh*tty situation. He arrived on time and ready to work. Within 15 minutes we were back in business. He cleared the roots and backup all the way to the street. If you need a plumber on the westside, Eddies your guy!
Jonathan C.
Jonathan C.
06/03/2020 12:00:00 SA
Always professional, knowledgeable, on time and honest.  Never tried to over charge and often told me when something wasn't necessary. It is hard to find plumbers like these guys!
David Z.
David Z.
6/22/2020
I have used Plumber 2 The Rescue every time I need something done and they always do an outstanding job! We needed emergency service  today and Edwin showed up and did an amazing job troubleshooting and unclogged our mainline. Really appreciate the fine service and I will continue to call them when needed. Thanks again!
Dan R.
Dan R.
6/15/2021
Edwin was on time, worked quickly, explained what he was doing, took his shoes off entering our house. Great plumber, great guy, great experience!
Susan F.
Susan F.
6/15/2020
I've used Plumber 2 the Rescue for at least 4 years.  They come promptly for an evaluation and quote. Last week I found a leak, they came the following day for an estimate and scheduled an appointment for a day later.  (It wasn't an emergency.)  They arrived within the time frame and finished  within two hours.  This company has always done a good job and cleaned up any mess without being asked.  During this pandemic they are wearing masks and I didn't have to touch anything when I paid.  I will continue to use  this company for any other plumbing concerns.  Highly Recommend!
Fausto H.
Fausto H.
03/11/2020 12:00:00 SA
I called Plumber 2 The Rescue yesterday to unclogged my bathroom sink, they showed up on time as they promised, and after they spent one hour working on the sink they advised me that they couldn't unclogged it and they need to break the wall to find and cut the pipe to run a longer cable for $850.00 but no guarantee the work was going to be successful it may require more work and as a result more money. I called another plumber for a second opinion he showed up today and in less than one hour he fixed the problem by running a 65 ft cable for $85.00 no need to break the wall. Just make me wonder why Plumber 2 The Rescue was trying to do???
Anthony P.
Anthony P.
08/12/2020 12:00:00 SA
I rarely write reviews for businesses, but I have to say I am very satisfied with the service that this company has provided me today.

I called them last minute to fix a leak with my dishwasher. Britney was super friendly, patient and explained everything very clearly to me. She also managed to send someone to my house really fast.

Edwin came to the house an hour later, called me to explain what was going on and sent me a picture along with a very reasonable quote.  

Love their online tool that helps customers track the status of the jobs that are being performed.

All in all, a great experience.

I'll call them for sure next time I have plumbing issues
Rob P.
Rob P.
7/31/2021
Fantastic job installing our water heater.  He even cleaned out the closet it went into.  I was ready to move in myself but we went ahead and put the water heater in instead.  ;-)
Rob T.
Rob T.
7/21/2019
I needed a to hire a plumber to fix a tenant's sink and disposer on a Sunday.  Not an ideal situation from the landlords perspective.  My normal plumbing solution is family owned/operated and do not work on Sundays.  So I yelped out to find Plumber 2 The Rescue.  Warren was prompt, swift and comes prepared with quality parts on his truck--which was appropriate for this higher end Culver City rental property.

Since the disposer went kaputts, we had Warren install a new one, unfortunately the drain pipe started to leak after he was gone.  With all fairness to Warren, I did not blame him, the pipes down there were pretty old and hard to look at.  When I phoned him late Sunday night to let him know, he was very kind, made no attempt to deflect responsibility and  said We need to make it right.  Warren was happy to fix the leak even if it meant coming back for an evening call, which he did.

I value people who stand behind their work and am glad to have a 24-hour plumber that I will hopefully not need to call.
Kay 9.
Kay 9.
08/01/2018 12:00:00 SA
I have used Eddie and Warren for many years. They are the greatest - like family.  They have done small jobs (clearing roots from the drains) and big ones - running a new sewer line under the house. They are quick, professional, neat, and always a pleasure to have around.

The best.  I refer them to everyone!
Tammy S.
Tammy S.
11/05/2018 12:00:00 SA
I was in the Mid-West visiting family and my brother in law's caregiver called me from Westwood saying that the new washing machine that was installed the day before was defective and leaking from the bottom.
Eddie to the Rescue again (2x in 2 weeks). He found the problem immediately and fixed it right on the spot. Entire job done in less than 20 minutes and he is very prompt!!!
Thank you again Eddie!!
Pablo Y.
Pablo Y.
5/15/2021
Arrived on time and explained the process clearly. Initially had difficulty finding the clean out on the property because it was in an unusual location. Problem was eventually resolved and billing was fair. I would definitely recommend and use them again. Thank you!
Desiree E.
Desiree E.
12/14/2018
Great and prompt service.  I used them at my mothers's house.  They were able to provide service within 2 hours of my call.  They were polite, efficient and cleaned up after.  Their price was fair as well.  

About a week later, I needed them at my house.  Again, they responded within 2 hours and were able to clear my drain and get my kitchen back in service.  Excellent, professional service and a fair price.  They are also family business, pride in their work shows.  

Don't waste time dealing with any one else, these are the guys to call.
Don S.
Don S.
12/15/2020
They were able to schedule me in quickly.  The Plumber and apprentice arrived on time.  I got a text msg that they were on the way about 20 minutes before they got here.  Both used masks and social distancing which was appreciated. They had the necessary parts for the repair with them and got the job done in a timely manner. I did not find the bill unreasonable as I sometimes have in the past where the contractor seems to adjust his rates based on the zip code.  I definitely will use them again in the future should the need arise and would recommend them to my friends.
Robert C.
Robert C.
06/05/2020 12:00:00 SA
discovered a sewer problem at home this morning, quickly consulted fellow Yelpers for a local plumbing company and saw Plumbers 2 the Rescue was highly recommended
Called Brittany at 10-30, was told Robert would be with me by 1pm ( he was) and both he and Brittany kept me advised by text
Robert was pleasant, efficient and knowledgeable...he set about clearing the problem and whilst we chatted i discovered his Grandma used to live 2 houses away from mine......the cost was was very reasonable and Robert went over and above with the clean up afterwards
very highly recommended , thank-you Yelp and i will continue to do my best to find reputable local businesses to support
Gregory J.
Gregory J.
08/06/2019 12:00:00 SA
I had them in to install a reverse osmosis water filtration system under the sink. Josh came out the first time. He was personable and pleasant. The job took about 2.5 hours almost...

A hose connector snapped gumming up the works. Josh offered to come back for free when the parts came in. I called the manufacturer for a new tank. And later a new hose connector when it became clear that these parts only come together in the original box.

Ten days or so later, I texted Josh when the parts arrived. He made an appointment for the next day (8/6/19), sending Edwin. Who finished the installation and honored the free second visit. He was also personable and pleasant. He finished the job.

So either this is the kind of job where I focus on the broken parts and extra time eaten up, or that the free visit was offered upon becoming aware the connector snapped. I choose the latter...something helped by the fact that both Josh and Edwin both arrived more towards the beginning of their arrival windows which says to me people who like coming to work. Even with their hourly for a service that isn't exactly on their preset service list, I will have to consider them in the future...
Lorenzo G.
Lorenzo G.
4/19/2018
I've had need of the services of Plumber To The Rescue on two occasions, and both times Warren was our service Tech.  This guy knows his craft, he doesn't hem-and-haw. He doesn't try and WOW you with stories of how long he's been in the business. He listens to what you try to explain as the problem. He quickly and readily sets out to assess the problem for himself--tells you in simple, unequivocal terms what's required to fix the problem...and then confidently gets to work.

We have an older house with crawl space underneath it...he without hesitation got under there to ascertain what our problem was.  

His quote for the work is very competitive.

Lastly, I'd like to add that Warren and his assistant are very respectful of your property, when he comes to your door, after greeting you and identifying himself he without asking takes off his/their shoes.  No mess in your house. That's cool.
A G.
A G.
5/21/2021
I called this morning and was thankfully able to get a same-day appointment a few hours later for a clogged kitchen sink and a main line preventative clean-out. Edwin came on time, and was competent, professional, friendly, efficeint, and respectful of our house. I appreciate that the company uses modern technology to email invoices, text appointment times, etc. Their rates are fair and I will definitely be using Plumber 2 The Rescue again!
Ian K.
Ian K.
9/17/2020
Robert came out and replaced our water heater at our house in Los Angeles a few weeks ago. Super knowledgeable and professional, was able to advise on a number of other issues also. The water heater itself was a bit difficult to remove but Robert worked late into the night to get the job done and was super tidy. He was with us all day and didn't finish until after 10pm, but still charged us only regular rate. Highly recommended.
Steven C.
Steven C.
12/11/2019 12:00:00 SA
A great crew who do amazing work I can't think these guys for their professionalism and their care and taking care of her probably problems and respect at they show towards our home. We had them come out and fix a previous contractors bad plumbing work they didn't complain they just took photos showed us what the problem was and they fixed it. We have a tight crawlspace and they had no complaints they spent all day making sure that it was right and even cleaned up the previous person's mess that they left behind. I can't recommend these guys enough they are honest and great hard-working people!
Brigitte F.
Brigitte F.
01/09/2018 12:00:00 SA
Called them due to great yelp reviews Warren came said he needed to go pickup the part needed in Santa Monica, door bell rings 1 1/2 later it's two new guys I ask who they are they say the plumbers I say where is Warren they say another job I guess. Then they tell me they are his sons. So I think to trust them. Two and a half hours later I am told they have bad news that the part was not correct!
Now I have another plumber here who says they broke the water heater because it is now leaking in places it did not before! Mind you I had the Gas Company come prior to them arriving so I know what work needed to be done!!!
                         
______________________________________________________
NOTE: If Warren happens to read this please do your clients the honor of telling them you cannot come back to a job and to expect someone else!!

Added Note: Warren gave us a call to apologize for not contacting us about the change in plumbers!
______________________________________________________

Update: Warren did not charge us for the labor or the part that Brandford White, the Company that made the water heater told them to buy!
Z L.
Z L.
01/07/2018 12:00:00 SA
This was my second time using Plumber to the Rescue. Josh was the plumber assigned to install my under sink Reverse Osmosis system came on time and finished his work cleanly. He was courteous and professional which is the same experience we had a year ago with a different plumber from this company.

Based on my two experiences with this plumbing company I feel confident in recommending them.

Under sink RO system installed on a weekend was $360.
Peter S.
Peter S.
6/27/2020
Used these guys on a Saturday.  Edwin came promptly and provided incredible service. Will definitely use again!
Kevin c.
Kevin c.
11/26/2018
Eddie and Cory fixed my drainage problems and I will definitely be using them again.
They are responsive, courteous, fair priced, and good at explaining what needs to be done and how they will fix the problem. These guys are awesome.
jean K.
jean K.
9/26/2019
Well, this was disappointing. The guy came out to give me an estimate - was last friday. Its now thursday. And then crickets. Nothing. Not even a we can't do this. He was also very green and kept saying that he didn't know how it could be done.

Not a good sign.

WOW . I just spoke with Brittany and she said that Josh was not interested in doing the job!!!
jennica c.
jennica c.
02/09/2020 12:00:00 SA
My disposal stopped working recently. The first plumber I called told me the blades were rusted and I needed a new one, which would cost $1000. The second plumber quoted me $1400 (disposal and now a leaking pipe). No freaking way dude, I wasn't born yesterday!  Finally I called Plumber2TheRescue. Edwin showed up on time ( not over an hour late like that last guy) AND he FIXED my disposal, replaced my leaking/broken pipe and cleaned out the trap, for 175$ in about 90 mins! WHAT AN ANGEL! P2TR is the only call I'll be making for any future plumbing problems. Thank you so much for being quick and kind!
Elin K.
Elin K.
04/06/2020 12:00:00 SA
We found our plumber! Trying to fix the leaky shower head, I found I had reached the end of my DIY skills and needed a pro. Edwin came over immediately, was knowledgeable and well equipped, and let me watch and learn from him. The price was fair and the job done professionally. Calling again for a spigot to be placed on the other side of a wall for our garden hose, Warren came to help us out-  another job speedily accomplished, well done and at a reasonable price. This is a friendly family business full of pride in quality of service and I highly recommend them!
Sylvie B.
Sylvie B.
5/14/2020
Thank you Plumber 2 the rescue to resolve quickly and efficiently an issue in my building to move shut off valves and fixed the ones in my unit for the  washing machine.
Britany has the patience of an angel for dealing with scheduling.
The technician was on time. fast and efficient.
Everything is running perfectly.

I highly recommend the team.
Janelle N.
Janelle N.
12/16/2019
A urinal burst at work and Eddie was able to come out within 35 min and fix it. Hooray! Great service. Will use this company again.
Jaci P.
Jaci P.
7/31/2020
Beware of this company!! Lies and scams!! They insisted my backed up toilet was a blocked main line that would require my pipe to be cut costing me over $3k. When I called another plumber it turned out to be a simple clogged pipe easily cleaned out for less than $200 dollars. This crazzy, unprofessional company decided to cuss at me and argue and still charged me over $300 for doing nothing??? The office staff offered me a refund only to hold me off while cashing my check then the owner calls me and refuses the refund. VERY SHADY COMPANY!!! SUCH A SHAME!!!
Bev M.
Bev M.
1/24/2020
Plumber 2 The Rescue has been working on my duplex for close to 10 years now. They are always available to take care of plumbing issues. Their work is done well and completely and prices are reasonable. I recommend this business.
Aloka S.
Aloka S.
12/25/2019
They rescued me! My main line was backing up today (Christmas day ) and I was so worried about getting the problem fixed before the toilets overflowed into my house . Thankfully they were able to come and get the main line cleared. So grateful.
Jordan P.
Jordan P.
12/21/2019
Kitchen sinks backed up last night along with the dishwasher, what a mess. Warren came out this morning, right on time, very personable and knowledgeable and took care of it quickly and professionally. Would highly recommend.
Holly G.
Holly G.
7/13/2018
Warren has renewed my faith in plumbers!
I can not speak highly enough about Warren / Plumber to the Rescue.  I was in a MAJOR bind with a botched fridge installation - long story short, I was in desperate need and Warren completely came through for me, even as a first time client!  Another plumbing company gave me an estimate of $950 but Warren got the job done in a MUCH more efficient manner and was not even a 1/4 of that price!  Honestly - I am so entirely grateful for his honesty, ingenuity and can-do approach!  And he was QUICK to boot!  He will forever be my new plumber.
Ken F.
Ken F.
12/02/2020 12:00:00 SA
What a great company. I can't recommend them highly enough. They show up on time at a fair price and do a great job.  They take pride in doing quality work and are careful about Covid precautions and cleaning up the work site when they are done.  I've hired them about 5-6 time for rental properties that I manage, and for my own home, and I am very happy to have found them.
Jessica W.
Jessica W.
11/30/2020
I had a gas leak and my gas was shut off by SoCal gas the night before thanksgiving. Plumber 2 the rescue squeezed me into their schedule ASAP to assess the situation. They were punctual and did a thorough job finding several leaks. They took photos and explained everything to me when they gave me their estimate, which seemed very reasonable. I recommend them.
Stephen K.
Stephen K.
01/09/2021 12:00:00 SA
Courteous, efficient and they got the job done. Price was reasonable and no surprise charges.
Kim T.
Kim T.
10/04/2019 12:00:00 SA
Second time we have used this company. This time had a leaky kitchen faucet and we are very happy with replacement installation! Edwin was a great! Very professional and efficient. Really appreciated the care he took to even double check that the water heater was not accidentally turned off before he left. Definitely recommend them.
Franchesca C.
Franchesca C.
8/15/2019
I never yelp review anything or anyone but today I am writing this one because Josh and his wife are freakin saviors. Our water heater broke and my landlord was responsible for fixing however never got around to it. So after 4 weeks of frustration, no hot water and after my landlords plumber cancelled last minute on us, I urgently called Plumber 2 the Rescue and explained my situation. Josh came over within 30 minutes of the call to assess and give me an estimate and came back the next day to do the fix. He was so fast and efficient and great at explaining everything to us. He was so nice, and went above and beyond in making sure the new water heater was working in every bathroom and in our kitchen. Would definitely recommend and would love to use them again! Best service I've ever received! Thank you Josh!
Howard F.
Howard F.
10/26/2019
Plumbers to the Rescue are just the best. They are always on time, and they fix the problem! They are honest about what is involved to fix your plumbing issue - and their pricing is fair and reasonable. I highly recommend them!
Summer G.
Summer G.
07/05/2019 12:00:00 SA
Thank you, Josh, for your prompt response and repair! I called Josh about a problem with low water pressure on the bathtub hot water valve. He came out the next day and diagnosed that the rubber washer had deteriorated so he replaced the stem. Fast, efficient, reliable, and a fair price. I also appreciate the texts when he is en route.  Much appreciated!
Rick G.
Rick G.
1/18/2021
Our toilet flapper was allegedly fixed by them 4 days ago. When I called today to tell them it was no longer holding water to be able to flush,there was no 'Sorry, we'll send someone over', just giving me the third degree on the phone about what I described as the cause and complaining about my upset attitude.  He then said he would charge me for a service visit if it was not related to the work of 4 days ago. But how could I know what work was actually done? And what are the reasonable odds that it was NOT related?
All I know is he made me feel like I was trying to rip him off! And giving me LOTS of attitude. Towards the end of this call with Plumbers 2 the rescue  we discovered a large part (which we still don't know what it is ) jammed under the part that creates the seal. So we removed it and solved the problem that this plumber obviously created.  Been a long time since I experienced such rude, arrogant, and unsympathetic customer service.
Brenda C.
Brenda C.
05/09/2020 12:00:00 SA
Have you ever had a bad feeling about a service but you couldn't put your finger on it? I had this experience recently with a gas leak on my property and a plumbing service was was telling me one thing, telling my tenants another, trying to upsell services, having my tenants do half the work and forcing us to wait a week and a half to complete something we know to be an emergency. After firing that plumber, I found Plumber 2 the Rescue online, and didn't need to read many reviews to know I was comfortable calling them. Brittany the receptionist was wonderful. And... Not only did they send one of their top guys, Warren, but he came out in less than half an hour with a helper, told me exactly what was going on and fixed the problem immediately. He also told me about other issues I might need to address in the future which was extremely helpful, since I'm renting this property from another country. I cannot say enough good things about this company, and they deserve every bit of praise that is heaped on them for their exceptional good work. Thank you P2tR!
Guillaume M.
Guillaume M.
1/15/2020
Professional, easy to deal with, good pricing, reliable, on time. These days it is nice when you get good service. Recommended
Chelle M.
Chelle M.
9/13/2021
This is a very belated review of service I received in May 2021. My tankless water heater stopped working and one of the representatives from Plumber 2 The Rescue came out for the repair job. I believe it was the owner, if my memory serves me correctly. Nevertheless, the repair that I received did not fix the tankless and I paid a fee for the service call and flush.  I later found out from a call to the manufacturer that the tankless simply needed to be reset. Naturally, I was disappointed having paid for the repair call after learning of the quick fix. I called and spoke to the receptionist who relayed my concern.  I was very grateful to receive a refund of the monies paid for the service call.  I wanted to write this review because it is very rare to find a business that stands behind their work and delivers this level of customer service. Though I would have preferred to know my options and for further investigation to be done, I appreciated the way in which this issue was resolved and that it was done in a timely and professional manner.
Marcus H.
Marcus H.
4/24/2019
This is the second time I have used Plumber to the Rescue. Eddie and Robert were great!! We had a late night issue with a hot water heater leaking. We had a plumber come out last night and they said we needed to replace the water heater. I called Eddie this morning to get a second opinion. Eddie and Robert replaced two flex pipes and said the water heater was fine. Their honesty saved me close to $2000. Thanks guys!!
Tara R.
Tara R.
09/11/2018 12:00:00 SA
AWESOME, so fast to fix shower drain back up. Cory was great and explained how to snake it myself next time.
JUST FYI - do not book through yelp for appointment. Call the guys instead.
Matt K.
Matt K.
5/22/2017
Very impressed. Called Monday morning after an under-sink faucet began to leak all over the place. After a short time on hold, the office person said she could have someone to the house before 11a. Josh showed by before 10a, about a half-hour later, and was finished with the job for a little over $100 before 11a.

Prompt, friendly service, where your problem's quickly solved for a reasonable price, and you can get on with your day - isn't that what we're all looking for? Great experience, and I'd readily recommend.
Mira K.
Mira K.
04/09/2019 12:00:00 SA
I just have no words to say about efficiency, cleanliness and knowledge of Edie and Robert.
Edie is truly rare jewel in his profession. He is very knowledgeable and really address not just the issue he was called for , but fix all the other causing problems.
I am so happy to had him fix my bathroom toilet and  going to have him come back and fix all the other plumbing issues.
Thank you so much Edie and Robert
Bruce D.
Bruce D.
10/22/2019
Josh did an excellent job running a water line to our new fridge. Our crawl space was tiny and it was a hot day so he really went above and beyond. A++ service and arrived right on time.
Robin F.
Robin F.
06/03/2020 12:00:00 SA
We needed a water pressure regulator and another plumbing company gave us a bid but we thought we'd shop around. The quote from Plumber 2 The Rescue was HALF the cost of the other company! They were great at communication and Joshua was nice, efficient, and professional. I will call them again with my next plumbing needs.
Kim S.
Kim S.
12/11/2020 12:00:00 SA
Eddie is my hero.  He has saved me from plumbing hell on more than one occasion.  He has worked on my home for more than 10 years, doing the big jobs (installing a cleanout drain) and the small (changing the handle on a toilet that wouldn't stop running). Today we had a major hot water leak under the house.  Eddie not only got someone to repair the leak within an hour but also set up the remediation company to deal with significant cleanup and damage. He is reliable, knowledgeable and trustworthy.  Better than that, he is a nice guy with a good heart.
Chris S.
Chris S.
2/27/2017
Love this company already. Eddie answered my call about a toilet stoppage and we scheduled for him to stop by right away. He did ask some questions to try and diagnose the issue over the phone. He concluded that there must be a minor blockage somewhere near the top so I tried the plunger for a third time after I hung up w/ Eddie and BOOM. Cleared.

I called him back to let him know and he was genuinely happy! He even gave me some tips for future reference to win my business. This type of service goes a long ways to earning trust. I'll be bookmarking Plumber to the Rescue for sure.
A K.
A K.
7/31/2019
Returning customer, expertly repaired shower clog and called them back to resolve backed up sink. Fixed! Edwin arrived cool and calm, with an ensuring attitude. Sink works better than ever. Thanks guys for the quick fix.
Lewis T.
Lewis T.
07/06/2017 12:00:00 SA
I have used this company for quite a few years, and have never been disappointed!  Both Josh and Eddie have provided us with excellent customer service and professionalism.  

Thank you!  You're appreciated!!
Lewis and Paula
Michiko A.
Michiko A.
2/13/2019
I am so happy I looked up Yelp to find Eddie. Plumber to the Rescue Eddie really did rescue me. Eddie came on time He did the job and reasonably priced. I would recommend him highly. I would recommend him to anyone that needs a plumber. I have found a new plumber and I have stopped looking. He's the one I'll call from now on.
Steve L.
Steve L.
02/12/2019 12:00:00 SA
Line between bathroom sink and shower stall had impregnable blockage preventing me from using either one.
Called big rooter company and after 10 minutes they gave up and quoted me $1800 to have line replaced.
I wanted second opinion and googled best cheap plumber and found Eddie. Within an hour of his punctual arrival he had it repaired for a fraction of the quote from the first company.
This guy was born to be a plumber, and I will keep his phone number close at hand for any future plumbing emergencies.
Alexandra N.
Alexandra N.
02/05/2019 12:00:00 SA
Plumber 2 The Rescue couldn't be a better name for the company! I called them in the am and thankfully there was the same day cancellation. Josh came over, found the culprit (nail and spoon) in our disposal and got them both out. Quick, painless and easy! Thanks Josh!
Lisa N.
Lisa N.
6/25/2019
Great , time and a half weekends so if u can wait til the weekday but quick, efficient, and communicative
Mario C.
Mario C.
01/01/2019 12:00:00 SA
Eddie was very professional, he was punctual and did a great job. He completely did all new pipes under the kitchen sink at a very reasonable price. I will definitely use his services in the future.
Oscar T.
Oscar T.
07/01/2020 12:00:00 SA
This is a rock solid company, from the people answering the phones and making appointments to the Josh and Warren, who show up, work hard and solve problems. I've been using them for years and will continue to use them. My favorite part of working with them is the communication. They call and send texts reminding you there is an upcoming appointment. I wish every company I dealt with was as organized as they are. I can't recommend them more highly.
A B.
A B.
11/07/2019 12:00:00 SA
A simple job for a leaky bathtub facet became a complete fiasco.

They were great on the phone, but the technician Edwin, had a horrible and superior attitude and all we needed was to fix a leaky faucet.

Josh to the rescue.  

What started off to be a disaster was remedied by the owner's (Josh's) positive attitude and plumbing skills. He came over less than 45 minutes after the problem with the initial plumber and is working hard to remedy the situation right now.

My faith is restored and as I write this review, I am pleased with how the situation was resolved.

Thank you, Josh (and Brittany) for working to fix this issue and making things right.
Dr. Michael F.
Dr. Michael F.
11/04/2019 12:00:00 SA
I had a wonderful experience with Josh from Plumber2 The Rescue.  He arrived on time and was very professional. Josh came out to my home to diagnose and repair an issue with my fresh water pipes emitting a howling sound.  He quickly identified the source as the water pressure regular which he replaced for a very fair price.  Additionally, we had a leak from a faucet in a bathroom where Josh identified the problem as a loose nut from the fixture.  He tighten the nut under the sink..and no more leak. We couldn't be more happier and will definitely use them again !
Lisa L.
Lisa L.
08/12/2016 12:00:00 SA
Boyfriend's shower was clogged and his toilet was not flushing properly. He looked on yelp for a good plumber and saw the great reviews on yelp. Eddie came over as scheduled and did not disappoint. He was very knowledgable and answered any questions we had. He fixed both issues in less than an hour and total came out to around $150. We thought it would be less (also considering we had the part to replace the toilet flush valve) according to the quote over the phone.. but he did a good job and we were just glad it was fixed. Thanks Eddie!
Lisa T.
Lisa T.
10/21/2019
It was great doing business with this company. The first experience was an eye opener but I kept the faith and trusted Joshua and his company. I was so pleased with his work. He personally restored our kitchen drain line. I will do future business with Plumber 2 The Rescue. Thanks so much!!!!
Dina W.
Dina W.
3/23/2017
We had a horrible bathroom issue with the shower and sink last week and Josh came to the rescue! We hadn't been able to use the shower for over 24 hours, which wasn't the worst problem, but the gunk that had errupted everywhere was making my OCD flare up big time!! I mean kidding, but not really! I needed to get the bathroom back in a decent state before I had a major meltdown.

This was our third visit from PTTR in the past year or two because our house is super old and needs work!! All three times they were prompt, friendly, efficient, reasonably priced and just generally awesome. They are our go-to for plumbing issues. Give 'em a toot. LOL! =)
Bettina S.
Bettina S.
12/02/2018 12:00:00 SA
I was having some construction done on my house, and sediment got into my pipes. I could not get hot water in the kitchen. Not only did Plumer 2 The Rescue fix the issue, when I couldn't figure out the new faucet handle, they came back out and showed me what I was doing wrong. There is no doubt that Plumber 2 The Rescue will be the first phone call I make the next time I need a plumber. Great people!
Kelvin L.
Kelvin L.
05/02/2020 12:00:00 SA
Couldn't turn back on the water main during Covid-19 due to a break in a connector outside.  Warren was more than professional and didn't up charge us at all.  Ended up fixing various other issues around the house without the emergency weekend rate.  They are a family owned business and good people and no bullshit.  We asked for cards to use in our real estate business and to pass it on.  You will not go wrong with them.
Tony C.
Tony C.
7/30/2020
I can't recommend Pumber 2 the Rescue enough, they were honest, efficient and affordable. The team provided a time window when to expect the technician and sent text updates when he was on his way, Edwin was great!
Simon X.
Simon X.
10/03/2017 12:00:00 SA
Eddie was awesome! Had a clogged toilet and he quickly determined the problem. He gave me a couple of options and did his best to try and save me money.

You don't have to worry about if your getting ripped off or your repairing something that doesn't need fixed. Eddie is honest and straightforward and does his best to save you money.

I called other places and felt they were trying to hustle me.

Thanks Eddie !
T K.
T K.
7/29/2018
The world needs more Eddies. He was great!

We called frantically with an overflowing toilet that was leaking through our ceiling into our living room due to a broken seal. Talk about a SHITTY situation. LOL. Eddie arrived in minutes and had us all set within the hour.

Not only was he efficient, but he was extremely nice and we knew he'd get the job done.

Definitely recommend!
Michael L.
Michael L.
9/22/2018
I can see why they are highly rated.  Very responsive, I called hoping for anything this weekend but they were here in under an hour.  Edwin was super fast and super friendly.  Will call again.
Willy W.
Willy W.
06/10/2016 12:00:00 SA
Warren, Alice and everyone else at Plumber to the Rescue are great. Servicing most of the West LA area, we've used them numerous times including this morning.

We had a leak in the ceiling that caused water damage. The folks on the phone explained their rates ahead of time while trying to schedule an inspection. I was told who to expect (Alex is a very helpful person BTW), and how much it would cost.

But what makes them even better is that they even told me how I could save some money by doing part of the work myself. It was a considerable amount of money too.

All in all, just another good service from these folks. Other services include replacing a water heater and remodel work such as faucet + showerhead pipes behind the wall.
Davis L.
Davis L.
9/15/2018
I just called for my kitchen garbage disposal which fail to do anything.  I explain the issue, not knowing the name who I spoken too, he patiently walk thru basic trouble shoot with me by reset the unit and tell me where to turn to see if it work.  After hanged up, did all the steps and now all fixed and working again.   Great way to do biz and help me save for now.  I defiantly will call them if time for replacement
Bj F.
Bj F.
12/22/2018
I looked on Yelp for a Plumber after being disappointed with The service from Mike Diamond.  I found Plumber 2 The Rescue who was open 24/7.  I called after 7 am and the phone was answered by Brittany who asked for information. I had to call back and Brittany answered again and we scheduled a plumber between 9-11 am.  I got a text confirming the appointment.  At 9:30 I got a text that the plumber was en route.  From start to finish we had a new water heater installed within 2 hours!  The work was done neatly as well as the plumber!  We appreciate the service we received from Plumber 2 the Rescue!  Happy Holidays!
Corporate R.
Corporate R.
6/24/2020
Terrible service, overcharge, and do not even wear masks.  No regard to customer service or the overall safety of customers.
M H.
M H.
8/28/2019
The invoice actually describes the service(s) provided in great detail. Also, the platform used allows the company to communicate with customers via text in real time. Both are a plus.
We had one issue that may or may not have been resolved (hopefully it has). We know upfront that additional work may be required, therefore no future surprises.

Thank you Warren W. for your expertise!!!
Kevin P.
Kevin P.
12/17/2018
Eddie was prompt and professional. He answered my first call regarding a stopped bathtub and made a same-day appointment. His rates were very competitive and he just seemed like a straight shooter. Highly recommend!
Jennifer P.
Jennifer P.
3/27/2019
Incredible service! I called on a Sunday because my garbage disposal was clogged and a bad leak started under my kitchen sink. They were so helpful on the phone then sent someone out right away. The plumber was here for 2 hours working hard and the charge was reasonable. I was very impressed.
Miranda B.
Miranda B.
8/22/2020
I had a sudden mystery leak and Plumber 2 the Rescue had someone at my door in under 30 minutes.  The gentleman they sent, Edwin Mejia did a fantastic job.  He arrived in a mask and totally respected my space.  He gave me good advice and options -- understanding that money is tight.  The house is old and the pipes are crazy so it took him a couple of tries to figure it out.  I have had other plumbers who never figured things out -- the pipes are really weirdly laid out.  But he found the leak, repaired it and got the water back on in a half a day.  I figured the water would be off all weekend.  From the phone call on down to him saying goodbye, everything was professional, honest and straightforward.  Excellent work.  I recommend Plumber 2 the Rescue wholeheartedly.
Katherine A.
Katherine A.
6/18/2020
We called this company and we have had 2 different plumbers come out for two different tasks during the last week.  Everyone has been professional, efficient, and they stuck to their estimate.  We will definitely call them again when we need help.
Daron M.
Daron M.
9/30/2018
This was one of the best first time interactions with a plumber I have ever had. Eddie and his partner showed up when they said they would and did everything that they promised to do at the price they said that they would do the job at. They even helped with a broken toilet seat which was not part of the job. I highly recommend
Plumber to the Rescue. I usually don't have best experience with plumbers in general but these guys were great.
Bernard M.
Bernard M.
05/08/2020 12:00:00 SA
Outstanding in every way. Phone receptionist was professional, the plumber Edwin arrived in less than an hour and was both professional and competent.He took care of the clog in the system that put kitchen sink water into laundry sink with the rooter, no problem. He wore a mask, and followed sanitary procedures during payment. Price was more than fair. Earned their five stars without breaking a sweat.
Nick A.
Nick A.
05/02/2019 12:00:00 SA
Updated review
First used this company in 2012. Here we are in 2019 and this company hasn't changed at all. Edwin is the most recent professional that helped us out. Great ethical professional business. Thanks Joshua and edwin
Chris M.
Chris M.
4/19/2019
Summary: Josh is knowledgeable, effective, and friendly. I plan to use him for future plumbing needs.

I purchased a house and discovered that it took a long time to get hot water. For example, in the morning, it usually took 2.5 minutes to get hot water coming out of our kitchen faucet. Josh came over and assessed the situation and suggested a recirculation pump to accompany my existing tankless water heater. Other plumbers gave a similar suggestion. Josh's quote involved installing a dedicated return line and the other plumbers' quotes did not. I chose Josh because he seemed knowledgeable, was friendly, he was going to install a dedicated return line, and his price was reasonable. He showed up the day of the job and did the whole thing himself, as his assistant was out sick that day. It took him 5 hours or so. He installed a dedicated return line, recirculation pump, and replaced my existing hot water heater filter with a new one that only needs to be replaced every 12 years, saving me time and money on filter replacements. So far the system is working very well, as he predicted. Instant hot water from every water fixture.

Thanks Josh!
Kevin A.
Kevin A.
07/11/2018 12:00:00 SA
Eddie and Cory are the best! Fast and efficient. On top of being cool and explaining everything that was going on, they responded so quickly.

Price was reasonable and the work was great. I would go to them again instead of going to anyone else!
Jeni B.
Jeni B.
7/30/2016
This is an example of a local business that really wants to deliver great quality work and cares about the customer. We started on the wrong foot and I was quick to dismiss their services for good but Susan and Matthew were amazing in calling me back and offering a resolution. They were gracious, understanding and very professional.
Matthew came on time and was super courteous and pleasant to deal with. He resolved the issue right away and left the place spotless. Great service does exist. Thank you so much!
I will be a customer forever.
Allison T.
Allison T.
11/01/2018 12:00:00 SA
Amazing and quick service from Eddie and Cory! They came immediately when I called and finished in an hour! I had a big leak from my sink and they diagnosed and treated problem immediately. Thanks you both!
Gennifah G.
Gennifah G.
5/26/2020
This is a family business that you can TRUST. They were prompt, communicative, fairly priced and honorable. We had an outdoor shower that was only running hot, with the cold water diverted to a hose and not mixing. Josh immediately called me back on a holiday weekend, we communciated images by text, and his dad came first thing the following morning and did EXPERT work. As someone else said, these are good people. Our family is most grateful.
Donna R.
Donna R.
07/05/2016 12:00:00 SA
Called today to have my washer & dryer connected. Eddie came an hour later.
Very nice. Reasonable fee. I will call again. Thanks Eddie.
Stan F.
Stan F.
7/22/2019
Josh and Plumber 2 The Rescue has good communication with the customer, and provided the lowest price for changing out a non-working tankless water heater. In terms of price, another company which shall go unnamed, wanted exactly $1300 dollars more, which was really a head-scratcher, as I tried to determine in a short 24 hours why there was such a price discrepancy. (Actually, having to take two cold showers made it the longest 24 hours, ever. I don't belong to the Polar Bear Club - I'm too skinny.)
After hiring Josh, and seeing his work and making a time lapse video for YouTube (youtube.com/watch?v=yuqv…), I can say, that this was the best choice for my plumbing needs. The work is super sanitary, and the new set up did away with a lot of extraneous plumbing. Josh was able to complete the work by himself in the a.m., all for a thousand less. We're pretty amazed at the work and the price. Thanks Josh.
Adam H.
Adam H.
08/08/2018 12:00:00 SA
They came out extremely quickly to our synagogue, where we'd received an abnormally high water bill.  They showed us where the meter was, because we couldn't find it.  They showed us how to read and understand the meter - and how to tell if there was any water being used, which would show us if anything was leaking.  They also checked out faucets and toilets for leaks.

They were extremely professional, courteous and helpful.

I'm extremely happy and will use them again for our synagogue or for our personal residence.
Mike T.
Mike T.
02/03/2016 12:00:00 SA
They came within an hour of my call, Eddie came in, banged it out and was on his way within 20 minutes. We are glad to have found a reliable, affordable and professional company in our area. We will definitely ONLY be using Plumber To The Rescue going forward and will ask for Eddie every time.

Thanks again for making our headache go away.
Ryan A.
Ryan A.
3/21/2018
Warren was able to fix a steady leak in my kitchen sink, and even got the garbage disposal unit back up and running. Warren explained repair options to me before moving forward. The job was fast and professional, and it's such a relief to trust my kitchen sink again. I would definitely use them again.
Tamara P.
Tamara P.
8/29/2017
Had a backed up toilet and had tried to plunge it myself for a couple days.
It would clear yet after 1 or 2 flushes the problem returned. I saw a plumber parking his truck  so I ran over and asked him what we thought I should try. Eddie, the plumbers name, said he would take a quick look.  He had a clear in less than 5 min! Thanks Eddie!
Nice to deal with people who not only are professionals and know their trade but are also kind!
That's my plumber, Eddie!
Christine G.
Christine G.
07/05/2019 12:00:00 SA
Josh responded quickly to my call.

He was efficient, thorough, and very professional.

Their scheduler is very helpful and supportive.

I appreciate having a reliable neighborhood business I can depend on.
Kiani S.
Kiani S.
2/24/2020
Our washing machine flooded our dining area yesterday and we were worried that it being a Sunday we wouldnt be able to get anyone to come out. When a call to another plumber wasn't returned I called plumber 2 the rescue after finding them on Yelp. Warren picked up and was able to come over within an hour! He got to work quickly, identifying the problem as a clog in our main line and cleared it right out. Pricing seemed reasonable especially for a Sunday call-out. Couldnt be more grateful!
Tiffany Y.
Tiffany Y.
1/23/2018
We had two slow drains that needed to be cleaned out and I went with Plumbers to the rescue based on the high yelp reviews. I called yesterday and they were able to schedule me today with a two hour window. The plumbers showed up right on time. Josh and Matthew were polite and got everything done super quickly. Within 10-15 minutes, I had  a free flowing tub and sink. Josh even showed me how to unclog the sink myself should I ever want to do so. I paid $148 for 2 sinks and it was comparable to the quotes I got from other businesses. Highly recommend and I would call them again for any future plumbing issues.
Karina L.
Karina L.
11/16/2015
The plumber was snappish and rude. He apologized for his rude attitude, but he still took my check. Appreciated the apology, but maybe just shouldn't have been rude in the first place?

After he finished the job he did apologize for his rude attitude. He told me that he was in a bad mood because his wife was leaving him. Well, I'm sorry about that, but that didn't give him the right to be rude to me.

Actively solicited my Yelp review - did he expect it to be positive? Well, then, here it is. I have to honest and that means one star for you.

I would not call them again, and I would not recommend them. Sorry.
John H.
John H.
01/04/2016 12:00:00 SA
They gave me a real low quote compare to other local plumbers, to install a new gas line from the meter to the house, they had to dig up 30 feet of old line,
Came on time and cleaned up real good after!
Thank you :-)
Ryan W.
Ryan W.
3/16/2019
I could not be more pleased with the service we received. Edwin was timely, polite, and extremely helpful. He quickly resolved a problem we have been having for a few months with water pressure in our shower. I would recommend Plumber 2 the Rescue to anyone.
Miranda L.
Miranda L.
3/21/2018
Nice guys that came to clean my washing machine drain pipe. Not sure how great of a job they did yet because I don't have my washer installed yet - but they left the area clean, snaked it, and the job was done.
V S.
V S.
3/14/2019
Ok this is a 5 star company!! After calling 4 places, leaving messages, that was never returned. I got to talk to someone and they scheduled me the next day. Josh came right at 8am and fixed the problem!!!! Reliable and fair pricing! I will use them and refer them to friends and family for sure! Thank you so much!!!
Liz Q.
Liz Q.
1/16/2018
I called to have our shower drain fixed and they were able to come the same morning. They got the job done and were very polite and professional.  I've done the whole yelp search before and called around but never got someone to come out the same day and make the process as easy as these guys. Will definitely be calling again if we need help in the future.
Casey A.
Casey A.
11/27/2018
Eddie and Cory were very professional, and when they weren't able to clear our shower drain through conventional methods, Eddie had the novel idea to reach the drain through the vent in the attic. Within a few minutes, the drain was clear, and saved me the cost of having to replace the entire system of pipes below. Their prices are reasonable, and I will definitely be using their services in the future!
Diane D.
Diane D.
05/06/2018 12:00:00 SA
Called them on Saturday morning when our kitchen sink wouldn't drain and water was coming up in the garage sink. Edwin and his partner showed up well within the timeframe they gave us. They were polite and courteous, taking off their shoes before entering our home. They worked in tandem in the garage and the kitchen and at one outside clear out and one inside. It took about an hour to solve the problem. We were pleasantly surprised with what they charged.

Very personable and hard working.
Jay B.
Jay B.
2/16/2020
We've probably been using them for 8-10 years. They always show up when they say they will -- not something you can say about all plumbers -- and all their people know what they are doing. We just had new washers installed in our kitchen and bathroom sink, new faucets placed in our shower, and some dryer vent repaired that we absolutely couldn't figure out. This was all done in about 90 minutes, with clear explanations as to what was needed. Nobody wants plumbing trouble, but if you have it, it's good to know that they are there.
Michelle G.
Michelle G.
06/05/2018 12:00:00 SA
I spoke with Josh on Sunday. We set the first appointment for Tues, today, between 8am-9am. By 9am, he still was not here. I called and he replied, That kind of rings a bell. Total flake and unreliable.
Adam W.
Adam W.
05/11/2018 12:00:00 SA
Great experience with Warren and his team. Needed a gas line replaced - which was not something I was looking forward to.. but I was more than happy with the price, job and experience. Did the job quickly and were even told by the Gas. Company what a great job they did. For sure would use again.
Brian N.
Brian N.
05/07/2019 12:00:00 SA
Edwin Mejia was on time, quick to diagnose the issue and quick to solve my problem. I would certainly recommend him in the future and will certainly use him again for all my plumbing issues. I also appreciate how he kept me informed on what the issue was and how to problem solve so it does not happen in the future.
Robert G.
Robert G.
4/21/2018
Answered phone quickly, send great plumber out who arrived early and got the job done quickly and for a fair price. Recommend
Bill M.
Bill M.
3/29/2016
It has been about 10 years since I last needed a plumber. I had a great one but he retired. I used Yelp to find a recommended new one. I was not disappointed. I chose plumber to the rescue. They had a number of positive reviews. I was going to use Mike diamond but upon seeing their poor rating chose otherwise.
Mathew is the tech who responded. He was young and eager to satisfy. He knew his job and was quick, clean and very helpful. My main line was clear and operational again in just a few minutes.
I would not think twice about recommending plumber to the rescue due to Mathews outstanding performance.
Claudine S.
Claudine S.
12/27/2018
I have used Warren and is team for years. Water heaters and emergencies. The last two times were so disappointing! Not even a call back-I called  and left two messages and emailed. At least have the courtesy to call back. I am sure Warren and team are busy but with this terrible customer service, I do not know how much longer they will be so.
Really sad. bad service and no follow.
Update on December 27
Brittany explained that they were transitioning as Warren was retiring. She was very apologetic and said she would make it right-and she sure did!!!
I had an issue with a leaking toilet. Within an hour or so Josh came. He saw the issue and fixed it real quick, no mess and no fuss. I will definitely use them again.
Eric T.
Eric T.
05/05/2019 12:00:00 SA
Had a leak under my sink and I called the service number at 2:30pm on a Thursday. By 5:00 the plumber had fixed the problem, cleaned up and was out the door. Great service!
Chris A.
Chris A.
1/18/2021
These guys saved us so much money!  Our house is old, with old plumbing. We had a blockage in our mainline and had another well-reviewed Culver City plumbing company come out to clear it.  After about 45 minutes of work, they told us the line couldn't be cleared and that we needed to have the mainline replaced where it meets the city sewer line at a cost of about $6500.  What's worse, the line was right next to a beautiful tree we have in the front yard, which could potentially get damaged.  So we had Plumer 2 The Rescue out for a second opinion.  Thank goodness.  Warren White (and his associate) came out and were able to clear the line in 10 minutes.  Ten minutes!  Then he told us that installing a cleanout at the front of the house would make it much easier to maintain the pipes and clear any blockage in the future.  Total cost - $1500.  And no digging up the yard or damage to the tree!  They did the work in a day, then sent a camera down the line to check for any other issues.  Luckily there were none.  But what a fantastic company!  Even if you're just having someone out to clean out the mainline, I would call these guys.  They were very honest and did great work.
Alex R.
Alex R.
04/04/2019 12:00:00 SA
We had a great experience with this company, got a same day service, the technician was on time and did a great job installing a new kitchen faucet, very knowledgeable, fast and clean. We were informed every step, via texts and emails, during all this process, which was very helpful.
We highly recommend this company to everybody, we'll use them again next time
Alex R.
Jimmy K.
Jimmy K.
2/19/2018
They offer excellent service. These guys are prompt, knowledgeable, courteous and professional. We, unfortunately, had a gas leak. They quickly repaired it and even did a further inspection. We highly recommend them.
James D.
James D.
03/07/2018 12:00:00 SA
Called Plumber to the Rescue this morning.  They came within an hour and fixed my problem at a very reasonable cost.  Professional, friendly, polite, and I cannot recommend them highly enough.  I will call them any time i need a plumber.
Lucy C.
Lucy C.
3/22/2019
Eddi was so flexible and able to come out to my house to fix plumbing issues with our sinks within the hour. He also took a look at some of our other sinks while he was there and the costs were really reasonable for the work done. We were extremely happy with the results and would recommend him to friends.
Noah C.
Noah C.
10/15/2015
I have used them twice so far, for my business and my home.  They have replaced a few toilets for me and fixed and outdoor gas fireplace both at a reasonable price, and did it quickly and cleanly.  I called them again today for a job and this time the plumber was accompanied by the owners son (who is apprenticing and learning the trade).  Being a father I thought that was kind of cool, learning the family business.

Many plumber prey on the naïve, but not these guys, or at least in my experience so far. You never get the feeling that they are trying to sneak one by you which is good because I actually would know if they were from my background in contracting.  Overall they are respectful and more importantly got it done right.  What more is there to say?
Nicholas B.
Nicholas B.
3/16/2017
Eddie is the man!

He walked me through the issue with my garbage disposal over the phone. Not something I could have figured out on my own. Was able to fix it without waiting for a visit. Thanks Eddie
Jaimie J.
Jaimie J.
8/15/2018
Eddie and Cory were fast and fantastic!  Our office had a clogged toilet and in a small office with 20 people...being down to 1 bathroom is a dire emergency.  We were lucky and he was just 10 minutes away at another job...they arrived promptly, fixed our clog quickly and cleaned up after themselves.  Efficient, professional and reasonable rates, we will be using Plumber to the Rescue again!
Daniel H.
Daniel H.
08/07/2018 12:00:00 SA
superb company. A pleasure to see a job executed well, fast and on time.

Cannot recommend them more highly
Julie S.
Julie S.
5/31/2018
They came promptly, fixed the problem, were polite and charged a reasonable rate.  Very happy with the service and would recommend.
Chloé B.
Chloé B.
11/27/2017
Eddie was amazing. I called and he came within 2 hours and had my sink fixed within 30 minutes. He's definitely my new go-to plumber!
Sandee T.
Sandee T.
04/12/2013 12:00:00 SA
Needed plumber asap for a kitchen gas shut-off valve replacement!    In comes Yelp to the rescue.

* Was given 8-9am window for the next-day
* Warren himself (owner) was my plumber
* Plied-off, installed and sealed new gas shut-off valve
* Done in 5 minutes
* Fair service charge
* Given estimates for new to-do's in kitcehn, told me they up-charge equipment buys but told me exactly what I could get on my own (honest!)

4.5 stars for Warren's soft-spoken professionalism.

Can't wait to spend more $ to fix my kitchen through them.
Ali S.
Ali S.
1/15/2019
Same day + simple unclog of shower drain + nice + reasonable cost =
happy house.
Thank you Eddie!
Kim H.
Kim H.
5/16/2011
Follow up to my previous review.  Warren did finally call me and left me a vm on Monday morning about how he failed to let the dispatcher know and he forgot about the appointment.  He did explain that it was a family emergency.  He offered discounts and seemed very sorry.  Maybe I just had a bad break but that bad break had me shut off water in complex for no reason and take off work.  Even with this follow up call I am going with another plumber that charges more but at least he showed up that Friday in less than an hour to see what he could do, but he said he couldn't do the job by the time the water needed to be turned on again.  Will have his review when the job is completed.

To be fair - my gut feeling is this place is probably good but I have to rate what happened to me. A no show and no follow up call until Monday morning.  Yelp is no good with false ratings.
David F.
David F.
12/18/2017
Eddie was great - quick to respond, very communicative, on-time, and got the job done!

Snaked two drains, replaced kitchen sink trap and pipes.

Quality and fairly priced service. Definitely recommended.
L A.
L A.
6/13/2018
Warren was very professional and honest. We had a leak under the crawl space of our house and Warren did amazing job. His price was also reasonable for the scope of the job. Glad I found him through the positive yelp reviews. He is now my go to expert for any plumbing issues and will definitely recommend him to all my friends.
Caroline M.
Caroline M.
12/26/2018
Very responsive, helpful and professional. They got me a quick appointment when I needed help over the holidays, confirmed via text and email, showed up on time, were courteous and knowledgeable, performed the service well (hooking up a washer/dryer in a very tight closet space). Recommended!
Steve V.
Steve V.
5/18/2011
Can't really give a plumber 5 stars since it sucks to have to have them come at all, but these guys are just about there. Their estimate was free and significantly below the competitors.

The specific plumber, Greg, was amazing. He took such care to do things right and respect our home, and also cleaned up after himself well. He asked for permission to do the slightest thing.

The minus 2 stars is for the office. I had called twice to set up and confirm my appointment and Holli said someone removed it from the board. Luckily, they were able to fit me in later that day and Greg stayed extra late.
Penny L.
Penny L.
5/21/2017
I called them up on Friday and they had an opening on Saturday morning.  Josh showed up in the hour window they gave me.  I told him the bathroom floor is weak and I think it's the toilet.  He said they don't do repairs on the floor, but he can pull the toilet up.  We both guessed it was the wax ring.   The add on was about 30 years old.  Who knows if the toilet or wax ring was ever replaced?   Anyway, the wax ring was disintegrated, and he replaced it and there's no more leaks.   Now I have to get a flooring company to replace the plywood and possibly the beams underneath.   Josh did tell me that they will probably pull the toilet up and they will have to install another wax ring.  The original estimate was $99-149 with the guy on the phone at their office.   Josh said the price was a little over $200!!!   I could've bought a new toilet for that price!  Did they come out right away?  Yes.  Did he do a good job?  Yes.   Are they reasonably priced?  No.   Will I use them again?   Not sure.
Update:  they gave me the difference back in cash in my parent's mailbox.  That was a nice gesture for admitting their error.  Thank you.
Emily S.
Emily S.
1/17/2009
Thursday the kitchen sink flooded.  I called the Plumbing Doctor a little too early friday morning.. at 7:30 and they were able to squeeze me in.  Warren and his guy showed up at 9:30 and the work was complete by 10:30.  They were very professional and I couldn't find anything wrong to fault them on.   They showed up and got to work right away like a doctor in the emergency room!  

While they were working,  I asked Warren if he knew people were talking about him on Yelp.    I asked why there were no pictures of him so he says for the last seven years he's never able to take a good picture.    Since he seemed like such a nice guy, I told him I'll help take pictures to post on yelp to help them.  Although when I was talking to the other guy, he told me that they've been getting pretty busy lately.

Good people, good prices, and they didn't make a big mess like other plumber's I've had.  They'd even cleaned up after themselves.  As good as it gets.

Also, they take credits cards.  Big plus!
Curtis M.
Curtis M.
12/11/2017 12:00:00 SA
Fast, reliable, and honest service. Eddie was excellent. Highly recommend!!
Johnney C.
Johnney C.
12/29/2010
Finally, the nightmare is over. Been having the same backup problem for the last 2 months in my two unit duplex (toilet doesn't flush properly, shit comes up from tub, etc), and finally, Eddie fixed it.

Luckily, my contractor was around too, so it sped up the process, but Eddie did a thorough job on getting through everything, process of elimination, and found the root problem. llululululuz I'm funny.

$178 for two hours (there from 2-3:30p) for peace of mind that I can shower and shit?  Totally worth it.

edit:
oh yeah, found them via referral through my finacee's coworker, and then I looked it up on Yelp and saw my good friend Wilbur also used them! Good stuff.
Wendy P.
Wendy P.
05/10/2016 12:00:00 SA
I would totally recommend Plumber to the Rescue!   Thank you Eddie!

They were so professional, courteous and arrived on time!  (they were so accommodating and worked really hard to make a time that would work with my schedule).  Eddie did a great job and for a reasonable price!  I would highly recommend!!!!
Keesy S.
Keesy S.
3/18/2015
This is not a paid endorsement!

We were dealing with a gurgling toilet and a bathtub that would not drain. It was really gross. In the past, out of sheer desperation, I have just called the first number of the needed business I came upon on the internet. This time, having learned my lesson, I decided to research a bit more.

I came across PTTR and will not be looking back. After playing phone tag for a bit (my fault, I was at work) we set up an appointment. He was never short with me or exasperated that he couldn't reach me. Always very nice and polite. Not even when i called back to ask for an estimate AFTER I had scheduled the appointment. He gave me estimates for best case scenario ($89 for mainline cleaning) to worst case scenario (new pipes or something like that... way too much for me to handle).

I had wanted them to come out that day immediately but Warren warned me it would be an additional $40 since it was after 4p. So I waited and made my appointment for the following day.

The day of the appointment I received a courtesy call informing me they would be arriving in 25 mins. Eddie and Ray arrived promptly and upon their arrival to my condo they removed their shoes... Can I tell you just how much I appreciated this? Especially after seeing the sludge they trudge around it. I felt they really respected my home. Nice touch fellas!

I won't go into the details of the work, only to say they did a fantastic job in under an hour. Eddie explained everything as he was going along and he and Ray were very personable.

The only tiny miscommunication was when Warren quoted me $89 for mainline cleaning. He failed to inform me that if it was a 2 man job it would be $89 x 2. However, I believe myself to be fair and can see how this additional charge makes sense. Plus he did inform me it might be more so I figured this was the more.

They also guarantee their work for 30 days.
Sarah S.
Sarah S.
5/25/2015
I had a flooding kitchen sink. I called these guys at 8.30am in the morning. They came straight away (about 45 mins. later.)
Josh and Matt are the guys who came to me. They were respectful, courteous, and very professional. They unclogged the kitchen pipe, and pretty much solved the problem in about 15 mins. They cleaned up after themselves, and that was it!
Now I can get back to my day and the problem is solved! Will definitely call these guys again. Thnx Plummer To The Rescue!
Added bonus: I love supporting Culver City businesses :)
M T.
M T.
11/08/2018 12:00:00 SA
My church in Culver City uses Eddie and Corey all the time. It's an old building and I don't know what we'd do without them. We always get prompt and expert service from nice guys for a decent price. Eddie just saved the church thousands of dollars by clearing an old and, apparently, tricky clog that other plumbers had told us would be close to $2500 just to LOOK into.
Gal G.
Gal G.
6/26/2018
I found a water leak under my living room floor on Saturday morning.
I called Josh and he came within a few hours.
Josh fixed the leak in a short time  and was very professional.
His price was reasonable as well.
I would deferentially call him again if I would need a plumber.
Marcia A.
Marcia A.
11/01/2018 12:00:00 SA
I went through three other plumbers over a years time, who did everything but fix the problem and then charged me for work I did not need. I found Eddie through Yelp and he diagnosed the problem over the phone. A simple diagnosis but not a simple fix. Eddie and his employees took the extra hours to show me why no one else would take the time to fix the problem. They had to cut through piping in a tricky spot. Very difficult.
They were polite, knowledgeable and very honest. They walked me through the entire problem. I will only call Eddie now. If I have to I will wait a week through floods and cold showers until Eddie and his terrific staff fix my home.
R. K.
R. K.
2/24/2015
I'm a fan because of their price. I called about 10 plumbers and the cheapest quote I received to unclog a kitchen sink was from these folks.

I am docking stars mainly due to the timeliness of their service. I called on a Thursday morning but a plumber couldn't come out until Monday at the earliest. When I made the appointment the dispatcher asked for a 2-hour window for when they should come. Well, you guessed it! They came an hour past the 2-hour window. This was a seemingly simple job that they completed in 15 minutes so I don't understand how they could get so far behind schedule.

On the bright side, they offer to come back at no charge within 30 days if the drain is still not cleared. However, when they returned the second time they were an hour late AGAIN.
Orchidlady N.
Orchidlady N.
11/30/2019
Very good service but late. Person fixed the leak and came back to install water filter.
Leslie L.
Leslie L.
1/24/2017
Called at 12 on a weekday. No one picked up, so I left a message. Haven't heard back as of 7Pm.
Julie D.
Julie D.
1/23/2020
We have used Plumber 2 the Rescue many times and have always been very happy with the service, which is friendly, timely, and reasonably priced.
Riccardo F.
Riccardo F.
5/22/2018
Warren is a quick and professional plumber. He was available quickly (next morning first thing), communicated well on his arrival time, was punctual, tidy and did good work. I would definitely use Plumber to the Rescue again.
Max H.
Max H.
1/20/2020
The best! We already needed them twice. And their service was just wonderful. They always came on the same day, they are friendly and always try to make you the best price!
Regina W.
Regina W.
11/24/2018
Great and quick service and like the name. Tech is a real angel in tricky situations. Very satisfied and would choose Plumber 2 The Rescue again.
Gabe K.
Gabe K.
12/21/2019
Plumber to the rescue has been our reliable plumber for the past three years and has serviced our building needs with friendly, honest and quality dependable on time services. They are a family run business.... I almost feel part of the family.....who perform  professional work with integrity & reasonable pricing.Thank you Josh, Warren, Edwin, others & of course Brittany for your continued support.
Jacob R.
Jacob R.
10/10/2019 12:00:00 SA
I had an excellent experience with Plumber to the Rescue. I had a pipe burst that caused flooding and they were able to come within 30 minutes and let me know what the issue was and fix it within 2 hours. Warren was very professional and the water mitigation company even went out of their way to compliment his work. Highly recommend and they'll be my first call with any plumbing issues I have going forward.
liliana g.
liliana g.
8/27/2019
Eddie was a lifesaver and totally came to the rescue!  We were getting ready to go out of town when the toilet and shower backed up. I called Plumber 2 the Rescue and they were over at our house in minutes! Eddie was great and immediately diagnosed the problem.  They explained the culprit - tree roots!  They took care of the problem and were very reasonably priced.  We were soon back on track for our trip.  Next time we have a plumbing issue - we will be calling Eddie and Plumber 2 the Rescue ASAP.
Arthur G.
Arthur G.
09/06/2017 12:00:00 SA
Eddie and his team have always done a great job for all the plumbing issues I have had over the years. Plumbing can be a burden but I know I can always count on Eddie to take fix the issue and make everything great again at a fair price. Thanks guys!
Lily W.
Lily W.
03/07/2015 12:00:00 SA
We had a leaking pipe that needed immediate attention.  Called and scheduled an appt.  James showed up and as the real deal of a Plumbing Doctor, he evaluated the situation, gave us the cost to fix - that was more than reasonable for the work, and got to work.  He was efficient, very detailed and worked hard all while being friendly and answered any questions we had.  We had used someone else before, who had overcharged us by quite a bit -- didn't realize it then when it was an emergency.  We would only call Plumber to the Rescue from now on.  You would call them too if you are looking for honest and high integrity plumber, who delivers on their estimate and get the job done!
Dan P.
Dan P.
07/05/2017 12:00:00 SA
We live in an old house in Culver City, but it wasn't a problem for these guys. Our bath tub was backed up and would start to fill as we showered. Josh came and fixed the problem. Thanks Josh! Awesome local westside company.
VIVIAN B.
VIVIAN B.
07/02/2019 12:00:00 SA
Woohoo! LOOK NO FURTHER.  I am an old lady with many years of disappointing experiences, but these guys are TRULY ROCK STARS of their profession.  I rarely post reviews because I am rarely truly satisfied and do not like to judge people unfairly, so if I am the least bit in doubt whether or not I am too picky, I just don't post ...... BUT there is absolutely NO DOUBT about these guys ....

Starting with Brittany, she answers the phone, then Edwin who called to let me know who is coming, then the actual plumber, forgot his name, but I ABSOLUTELY LOVED HIM.  He drove up and he looked sooooo young, that I got scared and called Brittany because he looked like he was about 12 years old .... let me tell you, this guy went right to work, explained everything, and took care of the problem in no time at all.  PLUS icing on the cake is that he was soooo professional, had a wonderful smile, and cleaned up behind himself .... he even dealt with my VERY difficult tenant like a pro. Brittany gave me the pricing right up front and told me that the plumber would let me know if it would be more than quoted BEFORE doing any work. I didn't like the pricing, but I know for sure that it was fair pricing because this was almost end of day on a Saturday and nobody wanted to come on weekends and if they did, they probably would have charged me much more than PLUMBER 2 THE RESCUE, so I was happy and understood that it was a fair price.

IN ADDITION, like a well oiled machine, Brittany sent me a text when they assigned my plumber, with his name, along with ETA and also emailed me; then she text me when he arrived, text me when the job was completed, and emailed my receipt...... VERY PROFESSIONAL -- LOVE THESE GUYS.  My regular plumber was not available due to a wedding, so these guys were my back-up, but now I feel like I have TWO WONDERFUL CHOICES and would have a hard time choosing next time I need a plumber..... I HIGHLY recommend this company, which I believe is also a family business, which is why they work so well with each other.
Deg O.
Deg O.
8/17/2019
They are lightening fast. I called at 9am. By 11am they were at my place fixing my clogged up sink. They were courteous, friendly, professional, and attentive. The plumber even noticed that we don't wear shoes in my house, and removed his shoes without me asking. I highly recommend Plumber 2 the Rescue.
Blake F.
Blake F.
9/25/2017
Warren was great today. We had a busted pipe first thing this morning and he was here within an hour
Friendly, quick service, and reasonably priced. Highly recommend!
Smash G.
Smash G.
01/10/2015 12:00:00 SA
WOW i got a response on a weekend within 5 minutes and made an appointment for two days later.

While he could not fix what was needed on the spot he did not charge me the fee to come out and take a look.

The fact you did not charge was very kind and I appreciate the quality customer service.
Michaelmas I.
Michaelmas I.
5/29/2018
They came out the same day we called.
Warren was fantastic!  We had old plumbing connections that needed to be switched out before we could install the new faucet.  Warren had the proper parts with him - installed the new connections and our new faucet in less than an hour.  The price was very reasonable.
Carole L.
Carole L.
6/23/2017
I finally found a Keeper......Plumber To The Rescue ‼
I was referred to Josh at Plumber To The Rescue from a dear family friend. Not only did he solve my problems he also explained to me exactly how & why I had the problem. While he was here I mentioned a few things in the 3 bathrooms that needed to be 'Replaced'. Josh (my hero) was able to FIX all of them & told me they did not need to be replaced.....only fixed.
Clean, On Time, Extremely Knowledgable, Left The Areas That He Worked On Cleaner Than They Were Before He Arrived Obviously Josh & Plumber To The Rescue are now our #1 plumbers.
Carole,
Woodland Hills, Ca
Susie E.
Susie E.
9/13/2019
Fantastic service! They came out two days in a row to help us on two different plumbing issues. Their rates were fantastic & everyone was extremely friendly and efficient. Seriously, it was a stressful situation as we had just done an expensive remodel a  plumbing issue was the last thing we needed. Truly can't recommend them enough!
don c.
don c.
1/26/2017
While PttR was here for a plumbing issue, I asked the plumber, Josh, about my shower doors, which  have been sticky, annoying and not sliding right for a while. By the time he finished analyzing the structure, monkeying with the frame and putting in new little slider wheels it was like new.
He's not really a handyman, but was willing to volunteer a bit of common sense, answer ALL questions and leave the customer (me) wondering why more workman aren't as diligent and upbeat.
Rod O.
Rod O.
1/18/2019
Exceptional service.  Called - they answered. Made a same day appointment. Installed a new toilet and removed old toilet.  45 minutes.  Josh W was good dude - handled everything.  Couldn't be more pleased. Fairly priced.   Highly recommend.
And S.
And S.
10/10/2016 12:00:00 SA
Matthew was a saint! He was in and out of my house in less than twenty minutes and scheduled our clogged kitchen sink in very last minute despite his busy schedule. He was very informative and was sure to sanitize the sink for us after he finished. Will be calling him again for all plumbing needs! Great yelp find and reasonably priced in comparison to the ten other places I called this morning.
Liz J.
Liz J.
9/23/2016
Awesome service! Eddie was a friendly guy and he was knowledgable. He managed to fix all 5 things in less than an hour. I would definitely recommend them to all my friends and family.  Plus they didnt try to rip me off and I really appreciated that.
Celine C.
Celine C.
01/05/2019 12:00:00 SA
We discovered a leaking water heater issue that we couldn't get to stop late on a Friday night and were very worried about waiting until the morning like this. We called Eddie at 2am  (!!!) and were so relieved when he picked up the phone. He helped us get our problem under control by looking at a video of the issue that we texted him, and took the time that was needed until we had the situation stabilized and felt safe to go to sleep. Thanks again, Eddie!!
Jennifer R.
Jennifer R.
9/18/2016
Would have been 5 stars if we hadn't had some initial issues with their having to change the time of our appointment at the last minute. But, when the plumber actually came, he: fixed the blocked drain that was under the house; did it quickly and efficiently and neatly; and provided a 30 day guarantee. And their prices are reasonable and since he got it done in less than an hour and they didn't charge for drive time, the good work was definitely worth the price. We would call them again!
Lee K.
Lee K.
11/10/2016 12:00:00 SA
I have a semi emergency today and needed a plumber.  Looked at Yelp and saw this company with wonderful review.  I called immediately to set up an appointment - hoping that it would be today.  The phone rang for a long time and eventually a message said that the box is full.  Call another time.
As a first time possible customer I am really disappointed.
M. D.
M. D.
11/02/2016 12:00:00 SA
Matthew came to fix a leak in my kitchen sink, I was immediately impressed with his level of professionalism as soon as he walked trough the door , because he removed his working shoes, he was very polite and went straight to work .He located the problem and did an amazing job.
I am so grateful to have found Plumber to the rescue for all my plumbing needs.
I will definitely recommend Matthew to anyone.
I am very satisfied with his work.
Ryan L.
Ryan L.
10/26/2016
Eddie came to fix a leaky bathroom faucet handle. Was not able to get an appointment the same day, but was able to get one for the next day. When he came, he was quick and efficient, but was thorough with his work. He's also a nice guy and even explained what he was doing to me so that I could do it myself next time. Without a question, would recommend him to anyone, and I'm definitely calling him for my next job.
Jen P.
Jen P.
05/08/2019 12:00:00 SA
I have used Plumber 2 The Rescue at least three times in the last two years. Josh is great to work with and does a high quality job. He is very knowledgeable and charges a fair price. Brittany does the scheduling and she is friendly and helpful. Their system sends a text when the plumber is en route. They make a great team. We will use them again!
Y C.
Y C.
12/27/2016
This is truly a professional and honest local business that provides unparalleled care. The first time I used it was half a year ago. A leaky toilet, one phone call, same day service and repair, very reasonable and competitive pricing. Easy. The second time was today for a sink problem. My sink has been rumbling terribly when turned on full. I called the # listed and Eddie took my call. He offered both times today and tomorrow to come fix it. We agreed on a time tomorrow, but he asked me first to try a simple fix over the phone, knowing full well that this may obviate the need for his services. The fix worked, he charged me nothing for his help to fix this nagging sink problem that has plagued me for months. Can't recommend them enough.
Jeanette K.
Jeanette K.
9/26/2016
Very reliable. Very honest. They are on time and professional. I've used them for my house and for my vacation rental properties. Great service. Will continue to use them.
Stella K.
Stella K.
5/26/2017
Prompt service - making an appointment was easy and they were able to come the next day when I called. Josh did a quick and efficient job with the problem I had with the tub drain being clogged in the bathroom. Thank you!
Bekah F.
Bekah F.
10/05/2019 12:00:00 SA
Warren White was excellent! He was on time, professional and very quick.  He left everything clean.  I highly recommend them.  Ask for Warren! He was the best!
Nancy D.
Nancy D.
12/22/2014
Well, it happened again--plumbing issues.  This time, a backed up tub and a toilet that overflowed, both on a Sunday morning.  I called Plumber to the Rescue and they had a two-person team arrive 20 minutes earlier than their estimated arrival time.  Eddie asked some pointed diagnostic questions that got right to the crux of the problem.  He then explained that if the problem is X, he would need to do steps 1, 2 & 3; but if the problem is Y, then he would have to do steps A, B and C.  After a few more diagnostic tests, Eddie determined what the root of the problem was (roots interfering with one of the main sewer lines), used this machine to fix it, and the plumbing issue was solved.  The team used their vacuum to clean up the pools of water and wiped down the dirt that resulted from the line-clearing process.   The process from their arrival to their departure took a quick 45 minutes!  

This is my second service call from Plumber to the Rescue and both times, the employees are friendly, respectful and demonstrated a vast knowledge of plumbing issues and solutions.  I was also impressed by the fact that Eddie took his shoes off before entering the house without being asked to-- which was a very professional and considerate move.  I also found their pricing to be very fair and reasonable, particularly for a Sunday morning call.
Jess B.
Jess B.
09/02/2014 12:00:00 SA
Eddie just saved me! I called Plumber To The Rescue this morning because my tub backed up and was full of gross brown crap (??). I also asked them to check out a toilet that has been running since the Nixon administration since they were coming out.

Eddie showed up well within the window I was told and promptly removed his shoes at the door, so considerate! He fixed the drain in about 3 minutes flat and then spent another 10 on the toilet. After replacing a seal and some parts that I couldn't name, he told me the price, $89! Totally reasonable. Now I literally have no excuse not to shower!

This is a family run business that clearly knows what they're doing. They just became my new, go-to plumber! Thanks, Eddie!
Nu B.
Nu B.
08/10/2016 12:00:00 SA
I'm a handy person but have reservations about anything gas related for obvious reasons.  Eddie stopped by to diagnose the problem.  Which ends up being the Honeywell monitor.  He did the numbers and said its most likely under warranty.  Then had to leave for another appointment.  So I can stop by Ferguson and pick up another unit, gave them the serial number to my furnace, and they'll be able to determine if it's still covered.  Sure enough, the box was covered and I got a new unit.  

His comfort level and explanation of how the furnace work gave me the confidence I needed to try working on it myself and get it over with, while he was at another appointment.  During the installation, Eddie called to check in and gave me step by step instructions.  Even a nice little trick to check for gas leaks.  

After close to two weeks without hot water, I can finally stop showering at the gym!  

Excellent service.  Thanks guys!
yanique v.
yanique v.
07/08/2014 12:00:00 SA
Matt and Eddie give plummers a good name.
Arrrived on time, knowledgeable about the problem, quickly fixed the issue and explained what was done.
Jana M.
Jana M.
09/07/2018 12:00:00 SA
Wow. Eddie was so helpful. There was no gas to our house and I called another plumber who was available ASAP in the evening for $225. I called Eddie who walked me through resetting my gas box over the phone. So refreshing to have a plumber who is willing to get the problem fixed without generating unnecessary fees for customers!
Leigh B.
Leigh B.
07/03/2019 12:00:00 SA
It's 4pm July 3rd and my washing machine is overflowing, tub backing up and I'm envisioning a long weekend with no plumbing. Called Plumber 2 The Rescue and Edwin was at my house by 5! It wasn't a straight forward issue, but he persevered with a great attitude and calm demeanor until he solved the problem and restored everything to working order!  Thank you Edwin! All of this was done in 2 hours and for a fair price.
Jay D.
Jay D.
09/04/2019 12:00:00 SA
Wow - I really had no idea what to expect, but from the first conversation Plumber 2 The Rescue exceeded my expectations. Josh went above and beyond in every possible way and we couldn't be happier. We just bought a new home but one that was very old so josh came in at a very price and fixed literally everything (new taps for the kitchen sink, water filtration, leaks, showers / baths, toilets, tightening loose screws for fixtures, etc) in the entire house!! An absolute pleasure to deal with and I will recommend him to everyone. Thanks Josh and P2TR!!!!!
Desma S.
Desma S.
8/29/2019
I have used Plumber 2 the Rescue two times now. On both occasions Warren came out to service my house. I have to say hands down this is the best plumber company I have ever dealt with. When you call they answer, they follow up, and when they say they are going to be there they are there on time. I LOVE their no nonsense approach. They don't try to upsale you on service that you don't need OR lie and try to tell you  that there is a problem that you really don't have. If you  are looking for someone to come in, identify the problem, and get the job done..then you want to call these guys.
Andrea B.
Andrea B.
11/01/2018 12:00:00 SA
My shower water pressure was terrible.  I called Plumber 2 The Rescue and asked for an estimate for coming out to check out my shower.  Eddie listened and then gave me some tips on how to troubleshoot the shower.  He was pretty sure I didn't need to go through the wait and expense of a plumber visit.  He told me to try out what he told me and then call him back if it didn't work.  SUCCESS!  Was easy.  I took off the shower head.  It was badly corroded.  I bought another.  Put it on and boom.  It works and with good water flow.  Thanks Eddie for saving me!  I really appreciate it.  :)
T. C.
T. C.
7/25/2016
Had a leak underneath my kitchen sink and originally called Rotorooters because they provide free estimates.  First Rotorooter dude came and said it was splashed water dripping from the loose water filter spout, and once my boyfriend tightened it, it was fine.  Nope, sink kept leaking.

Second Rotorooter dude came and we HAD AT IT for 30 minutes because he refused to park half a block away OR park in my garage.  Said he had to be out in front of the building.  Uh, this is the condo ghetto of Brentwood -- you'll have a better chance catching 3 Charmanders in the same day (woo, Pokemon!) than finding parking right in front of your building.  Second Rotorooter dude drove off in a huff without coming up.

Eddie is my third plumber, and the contrast between Plumber To The Rescue and Rotorooter was night and day.  Everyone on the phone arranging the appointment was so sweet, and Eddie was more than professional and nice.

Eddie caught two problems -- one that I guessed (cracked pipe), the other that I didn't know.  The second leak was from a loose hose connecting to the dishwasher that the first Rotorooter dude thought was splashed water due to the loose water filter spout. Go Eddie!

Total was approx. $130, including a new pipe and new connectors.  Not too bad.

Will definitely use Plumber To The Rescue (and Eddie) again if I have future issues.
Kathy S.
Kathy S.
10/05/2016 12:00:00 SA
I used them again and they were quick and fixed everything! Love these guys and they will be my go to people for all of my plumbing needs! Thank you!!
Justin N.
Justin N.
10/04/2016 12:00:00 SA
I attempted a DIY repair on my Bradford White water heater but once I realized it was a larger issue, I called in a professional. Another company gave me a 4 hour window, still showed up late, and couldn't fix the problem because they didn't have the parts. Called Plumber to the Rescue instead. Alex promptly returned my call and said he could send someone out the very next day. He gave me a 1 hour and 15 minute window that the plumber would show up and he actually showed up in that timeframe. Not only that, but Eddie had the parts in-hand and was in and out in less than an hour. Eddie is a professional, honest guy who is good at his job.

If you're looking for a plumber, save yourself a headache and call these guys.
Sebastian R.
Sebastian R.
12/13/2016
Eddie came by and saved the day. Had a mainline backup, he happened to be in the area, swooped in a solved the issue. I had another plumber come by earlier in the day that couldn't get the job done but Eddie assessed the situation and fixed it. He was very friendly, knowledgeable and DID NOT try and up sell me like MOST plumbers do. Consider me a customer for life.
Haruka K.
Haruka K.
12/12/2018 12:00:00 SA
The BEST plumbing experience we've ever had. Josh and Edwin were very prompt and were able to replace the pipes and fixed the problem in a single morning. Thank you guys so much!
Liz S.
Liz S.
10/12/2016 12:00:00 SA
I phoned yesterday and described the issue I was having and the gentleman thought it was a water hammer and that I should be ok until they could send someone out today. Eddie was the plumber who came out today and it was indeed a water hammer issue coming from my toilet. He arrived before 8 am and was finished by 8:30am after replacing the flapper and valve in the toilet and a shower head! He diagnosed the issue immediately. I also asked a few other questions about other plumbing issues I had to follow up another time and he was very informative and knew what he was talking about. Cost was reasonable too. Definitely will use them again.
Lynn L.
Lynn L.
12/19/2018
Eddie came out today to fix several plumbing problems - He is always friendly, reliable, and reasonable.  He earned my undying gratitude by responding to a panicky evening call for help when my basement was flooding, and now I don't stress over plumbing problems - call Eddie and he will get it done.
d E.
d E.
12/05/2018 12:00:00 SA
I had 5 random jobs and Eddie came out, gave me an estimate, we scheduled and he knocked it all out.  On time, friendly, cool with my tenants, professional, they confirm the appt. ahead of time, reasonable price - these guys are great!  Thanks for getting my toilets, sink, disposal, and drain line all back on track!  I will call again and recommend you do too.
Jane M.
Jane M.
5/19/2016
I had a plumbing issue where water was backing up through the toilet and coming from the out pipe in the wall when my washing machine was draining. Water was flooding everywhere.

I firstly called a local plumbing & heating place in the area to be advised after popping by for a quick estimate would cost $375 1st hour then $165 each hour thereafter. Way over my budget!

I then called after closing to Plumber to the Rescue.
Alex called back soon after & arranged an appointment for Matthew to come out next day with a 2 hour window. They called to let me know they were on their way. Price was way cheaper than my other estimate. The guy's did the job in under an hour no hassle & very efficient.

I had an issue soon after when I turned on my washing machine where I still had a leak from the wall and they turned their van around and came back straight away with an extra plumber on hand to help and fixed it within 30 mins at no extra charge!

Awesome, very impressed. These Guy's are very sincere!

Turns out they had initially cleared a blockage from far down in the main pipe but I also had another blockage 10feet down in the other pipe also which I had to have my washing machine on to discover.

I would highly recommend this company.

From the first call to them it was such a genuine nice company to deal with.  So nice to have such a great plumber to hand. Will definitely call them for plumbing needs in the future! :) they indeed were Plumber to my rescue

Big thank's to you +5 stars all the way!
Chris B.
Chris B.
7/30/2019
If you are in need of an excellent plumber, a family business to boot, who is local and responsive and fairly priced- look no further than Josh and Warren and their crew.  We discovered a gas pipe leaking during landscaping which required immediate action.  Josh and crew were there within the hour, worked with us and our landscaping crew to get the trench dug so they could lay a new pipe. When it was clear that there was still some leaking, their team returned and didn't stop working until they pin pointed the issue resulting in our gas being turned back on within 24 hours of our first call to them.  They also replaced the water heater (which we were told would not pass inspection to turn gas back on) during this time and did an excellent job making sure this installation was done right.  This is our second time using 'Plumber 2 the rescue services', and we are proud to call them our 'family' plumber and will make them our 'go to' for services from here on out.
Jennie L.
Jennie L.
8/15/2014
Alex thank you for taking my call!!! She said they were swamped yesterday, but was able to squeeze us in today. Josh showed up right before 5 and helped us out! Our water heater is up and running again!!!  I was hoping to get the work done at the quoted price, but he missed a step, so I had to pay time and a half. Not bad compared to the previous company called Ritz Plumbing who quoted me $500.00!!!!

I will call Plumbers to the Rescue anytime!!!! Thank you Josh!!!
LaNieta L.
LaNieta L.
7/28/2019
I called on Saturday with an emergency! 5 bathrooms with backed up toilets and tubs! Renting to an Airbnb group of 30. Plumber 2 the Rescue arrived in 30 minutes after my call. They were so fast, so responsive and so honest! Thank you for coming to my rescue!!!
Edward P.
Edward P.
3/20/2018
Warren and his team are just amazing. I had other people come to try to fix my plumbing problem but could not fix it. And I called warren to come fix it and everything gets fixed. He's honest and tell you the truth of what's happening and does not overcharge. Now i call plumber to the rescue for every plumbing problem. He doesn't leave until the job is done.  I wouldn't call anyone else.
O K.
O K.
8/17/2016
We're very pleased with our experience with Plumber To The Rescue.  The communication is excellent.  They worked out appointments time with the tenants and took care of the problems in a timely manner without us having to be present.

We had an old water heater with a pilot light that would go off every few months.  We called and they were able to come the next day.  Alex diagnosed the problem and confirmed the unit needed to be replaced.  He searched and found a unit that would fit in the tight space where the water heater is, and together with Mathew replaced the unit, hauled away the old one and left everything clean.  The tenant was very pleased and so were we.

We also had a two years old dishwasher which wasn't cleaning & draining properly.  An appliance repair man diagnosed that we had to do an expensive repair on the dishwasher, or replace it.  Alex cleaned the drain line outside the machine and the drain inside it and so far the problem is solved.

We appreciate his professional, no pressure approach, and fair pricing.

The communication and planning with Susan at the office, was also very good.
Kelly W.
Kelly W.
7/15/2014
YAY EDDIE! I can't say enough great things about this company. I had Eddie come once before and he fixed my toilet. Now it works like a rocket ship!

This past weekend we got home and our sink began over flowing. We tried to take care of it put it couldn't wait someone needed to come ASAP. I didn't think Plumber to the Rescue would come on the weekends so I had to call another company, Mr. Rooter. *Side note: Plumber to the Rescue does work on Sundays/holidays.*

BIG MISTAKE. Mr. Rooter charged me an ASTRONOMICAL amount, and kept finding problem after problem. The plumber didn't have all the parts so he had to come back on Monday. He came to replace a pipe, and found ANOTHER problem. He told me to fix my tailpipe/basket would cost $305! This seemed crazy to me, and I told him not to worry about it, it'd figure it out. I called Plumber to the Rescue and asked for an estimate over the phone and they were shocked that someone would try to charge me that much. $96 later and a quick fix from the wonderfully kind & knowledgeable Eddie, my sink is working great!

These 5 stars are for both times this company has helped out. If you ever need a plumber call them!
Ian T.
Ian T.
01/04/2014 12:00:00 SA
So my toilet overflowed on me 5 minutes before I had to leave for work on a Monday morning. Don't know if you've ever been in that scenario, but it's awful.

I called these guys and had an appointment scheduled for 2 hrs later. Luckily, my girlfriend was available to come over and meet Josh who showed up exactly when he was supposed to.

Josh fixed the problem in 2 hrs but only charged me for one since he felt he could have done it faster. WHAT?! WHAT IS THIS INTEGRITY DOING IN TODAY'S BUSINESS WORLD??!?

Total cost? $89.  It's been 2 months and no problems since. Wow.

Thanks, guys!
Miki H.
Miki H.
02/12/2014 12:00:00 SA
My kitchen sink had water leak and needed to get quick fixed because I had to shut hot water off to stop the leak. I initially called other company because they had 5 stars on yelp. Unfortunately, it was on Sunday afternoon and no one picked up nor called me back soon (even though it said open 24/7).

So my second choice was plumber to the rescue. The guy who answered the phone sounded very young and he did not seem to understand exactly what my kitchen leak problem was, but it was probably I couldn't explain really well.

Since they don't do free estimate on Sunday, he scheduled someone to come on Tuesday afternoon for me.

I had used different plumbing companies before but none of them was that great and were pretty expensive so I was nervous about how much this repair was gonna cost.

To my surprise, the repair was pretty simple and it was done in less than 30 minutes!!

Furthermore, the repair guy (whom I wish I remembered his name), he cared to take his boots off before he came into my house and fixed the kitchen sink!!! (I'm Asian and I like my house free of dirt and dust from shoes lol) I didn't even ask him to remove his boots off, but he saw me not wearing shoes in the house so he took his boots off. That is called extra costumer care and professionalism!

Price was very reasonable and he also suggested I get mold inspector to come and check the wall since water leak damaged the wall and mold started to grow. If I need future plumbing service, I will definitely use them again :)

Thanks plumber to the rescue!!
Soffe W.
Soffe W.
8/18/2016
We were very impressed with Plummer to the Rescue. They were fast, efficient, and definitely knew what they were doing. Shout out to Eddie and Susan for being awesome!! Thank you, thank you!
Roxanna R.
Roxanna R.
8/13/2019
My experience with Plumber 2 the Rescue has been nothing short of exceptional!  So much so, that I am writing my first review ever to rave about the wonderful service, caring staff, and excellent workmanship. Josh has been to our home on several occasions to lend us his expertise with everything from replacing toilets, to running a new water line to our refrigerator and installing a new faucet in our kitchen.  When we ran into several unexpected hiccups due to our building being a bit older with outdated connections and hardware already in place, Josh and Britney (who is simply amazing!) both went out of their way to quickly problem solve and complete the work within 24 hours.  Always on time, respectful of our home, and going the extra mile to perform the work the right way, are just a few of the reasons why we will never consider another company for any plumbing needs we may have in the future.  I strongly and wholeheartedly recommend this incredible team for your home's plumbing repairs!
Valerie A.
Valerie A.
01/12/2017 12:00:00 SA
There's a reason these guys have been our go-to plumbers since 2009. Tonight we lost all hot water pressure but still had cold water, of course right after I finished exercising. I called them late at night (almost 11 pm) asking for an appointment the next day and got a text message almost immediately.  Not only did they tell us that they'd call first thing tomorrow morning to schedule a time to come out, but made a few quick suggestions that let us fix the problem ourselves. So now I have taken a nice warm shower and can go to bed clean. These guys have always gone the extra mile and our loyalty is a testament to that.
Will S.
Will S.
7/26/2017
This is the third time I have used this company and have come away impressed, yet again! Warren and Edmund came to fix a leaking shower fixture. They diagnosed the problem, offered a couple of options, and performed the repair in record time! They were/are very honest, and the pricing was/is very competitive. There's no other way to say it other than, THESE GUYS ROCK!
Jay G.
Jay G.
5/28/2016
They came to my house to repair a pipe and clean out the drains. It was very good service for a reasonable price. I would recommend them to everyone.
Marty C.
Marty C.
06/12/2018 12:00:00 SA
Short  review. They never even called me back. Yelp's recommendations are getting sketchier and sketchier everyday. Last 2 #1 restaurant recommendations were a complete bust too. Gotta be pay to play!
Mark A.
Mark A.
4/25/2018
When my water heater broke, I ran to YELP for the best review and started calling around.  Many, I left messages only to get calls back hours or even days later.  Warren was not only the first to call me back, he called me twice--after I didn't pick up because I was leaving a message on another plumber's answering machine.  Warren is the definition of an old school craftsman.  Within moments speaking to him, I  was presented with a series of options to either fix or replace my water heater OR upgrade with a tankless heater. Opting for the latter, Warren swung by my place shortly there after to assess in person and make the best decision.  The next day he arrived five minutes early, got to work and expertly replaced the old water heater and upgraded me with the tankless variety.   Not only was he incredible, he didn't take a dime up front, plus he undercut the competition (who either called or emailed me hours or days later) by a hefty twenty percent.  Sometimes with Yelp, it sometimes can be the luck of the draw.  You read the first four reviews and hope for the best.  In this case, I got the best.  Wish I could add a few more stars of my own.  Thanks, Warren!
C M.
C M.
1/15/2018
This is the third time we've used them.  The first time was a good experience too but this time they knocked it out of the park.  I called hoping to schedule someone in the next week or so for a small non-emergency issue.  Two hours later I had a plumber and his helper at my front door,  a clear description of what I was getting for my money, two fixed problems one of which involved going and getting parts-  and someone who respected my home and actually thanked me for my business.   We will call them again when something similar comes up.
June C.
June C.
11/29/2016
Talked to Eddie and Juan on Phone. They are very patient listening me describe my plumbing issue and gave me suggestions. In my case I may need to talk to an appliance person. But still thank you for your time and help!
Kurt B.
Kurt B.
11/23/2018
Terrible business - they made an appointment for an estimate then cancelled days later at the appointment time.  Owner had a bad attitude on the phone, would not show up for estimate as agreed unless I guaranteed to do the job without a price quote!  Look elsewhere for professional attitude and service.  Scammers.
Sara G.
Sara G.
1/15/2019
I've used Plumber 2 The Rescue three times now for different minor issues such as stopped up drains and backed up sewer lines. Each time, a different person has come. What I really appreciate is that they've all been very nice, friendly people in addition to arriving on time and doing their job well. A little politeness and kindness goes a long way, especially in LA, where that seems so hard to find, at least in my experience. I've used a couple other plumbing services in the past and they were total jerks along with charging outrageous prices. So glad I found a place that isn't like that! I'd highly recommend Plumber 2 the Rescue.
Jeffrey S.
Jeffrey S.
05/07/2019 12:00:00 SA
I have used this service twice and they are excellent! Josh was great to work with and he will be my first call next time I need a plumber. I highly recommend him.
Deyu P.
Deyu P.
12/22/2018
Edwin came earlier than scheduled, when there seemed an obstacle which made snake hard to move, he changed the head of snake within blink of eye, very skillful, professional, and respectful.  I also learned Plumber 2 the rescue also fixed water heater and other plumbing work.  Will definitely call them in the future.
Deborah B.
Deborah B.
8/13/2015
Courteous on the phone...came fast...fixed it (leak under sink)...called me for the credit card number...and it was the fastest, easiest way I could ever have imagined to have a plumbing repair done...outstanding!
Kenna R.
Kenna R.
8/31/2013
This dude squeezed me in on a holiday weekend. He saved the day in half an hour.
Nice guy and not gross (I've had a bad experience). Fairly priced. I will call again, although I wish I didn't have to.
Thomas B.
Thomas B.
4/26/2019
Fast, very efficient, no attempt to up-sell you. Cleaned up the work area. Would use them again for any plumbing work.
Charles S.
Charles S.
08/10/2018 12:00:00 SA
Warren was extremely helpful and patient as he looked through a number of plumbing issues I had. He provided a free estimate for the work and followed up with written documentation. Highly recommend to anyone looking for an honest, straight shooter plumber!
Mason F.
Mason F.
04/12/2019 12:00:00 SA
Great and speedy service to repair a kitchen faucet that was no longer controlling the hot water. Highly recommend!
Stacy C.
Stacy C.
04/10/2019 12:00:00 SA
These guys are great, professional, gentlemen, and answered every question about the faucet installation. Eddie gave me advice on other house projects as he was leaving. Would most definitely use them again.
Danny K.
Danny K.
12/01/2016 12:00:00 SA
EDDIE is the best guy out there hands down. Totally professional and is long term - not all about the quick buck. Highly recommend him to all!
Sherwood E.
Sherwood E.
12/07/2015 12:00:00 SA
Great Service. Needed a plumber to come out for an emergency and he came out same day.

Great guy, good service, reasonable price.

Definitely will use them again.
Bradley P.
Bradley P.
09/04/2015 12:00:00 SA
Tried on 3 separate occasions to try to reach these guys and have been unsuccessful in even getting a call back much less getting a hold of anyone. A shame because the work I had done by others has been over 20k.
Steve M.
Steve M.
3/17/2019
I'm from Arizona and house sitting for my daughter here in LA.  The dishwasher air gap valve needed replacing and I had no idea who to call. I searched for plumbers on Yelp that were reasonably close and found Plumber 2 The Rescue.  I called and to my surprise was told they would have someone come later that afternoon. The arrival window was from 2 to 4 and the office called to update me on the arrival time. I also received a text alerting me that Edwin was on his way. Edwin was very professional, courteous and efficient. He had the new part installed and made sure it was working properly in about 30 minutes.  The service was exceptional and the bill reasonable. Thank you Plumber 2 The Rescue!
Christine N.
Christine N.
2/29/2016
We have used Eddie with Plumber to the Rescue three times over the past two years.  They were responsive (same day appointments) and economically fixed our plumbing issues. They replaced a water heater, fixed a leaky tub and shower faucet, and a backed up kitchen drain.  Eddie is professional and really knows his trade.  They are my go-to for plumbing issues.
Gary F.
Gary F.
02/11/2019 12:00:00 SA
In the world as we know it, every now and then there comes along a new person or some business that stands way out in front of everyone else.     Part of what makes this so evident is that their work ethics and essence far exceed what we normally expect. Their approach to working with their customer is as authentic as can be. Their interactions with their customer seem clear, honest, open, receptive, fair and enjoyable and, throughout the experience, remain at these levels. Their charges for the work are exceptionally reasonable. The level of expertise that they bring is highest notch. The manner in which they set up the contract to work with the customer is superb, from the very first response to the ongoing
back and forth contacts preparing for entering the experience itself and the precision information provided. How could their be anything from all of these inputs but near perfection!! THAT'S Plumber 2 The Rescue, all the way. Eddie Montelongo and his P2TR company reflect ALL of the above ingredients. If you want this kind of experience with a plumber who REALLY knows what he is doing, every moment, and produces very positive outcomes, check out Eddie! If there were to be a possibility of putting up 6 stars for the entire experience, that's what his score would be. Do all you can to use HIM and P2TR. You will never regret doing so.
James L.
James L.
7/23/2013
I had 2 other plumbers attempt to fix an issue with my sink and no dice.

Then James comes and knocks it out in under an hour for $80.

Boom.

He even found a way to avoid replacing a part saving me $30.

Great service, friendly and effective.

The only knock is I had to do some cleanup afterwards, but that's a minor detail.

If you have a plumbing issue, call these guys! I know I will.
Carmiel C.
Carmiel C.
5/22/2015
WATCH OUT FOR THE DETAILS.
You will be told one thing,,,,
THEY CHARGE YOU FOR MUCH MORE,,,
And, will not even perform what they promise,
BE WARE!!!!
On May 7th, the owner (warren ) came to our house to quote on a job.   After we told him what we need to accomplish( TWO WATER HOSE BIBS, CONNECT WATER FEEDER FOR DOGS, INSTALL WASHER MACHINE AND UTILITY SINK ).
He wrote an estimate for  $800.00. Before he left, he said he gave us very deep discount. Normally, he would charge  $900. I wanted him to do a good job for us, so I told him, I will pay you $900 for the job. He seemed very happy.
Few days later, he came with helper to do the job. After couple of hours work, he installed water bibs ( one of them in the wrong location ), and dog water feeder. He then advised us, that the work will be more complicated than he thought. He will need to come another day to finish and will need EXTRA $700 for labor, because the existing drain may not be good enough, he will put a new draining system,,,,,,,
I felt held hostage as half the work was left undone,
So I did agree to the additional high cost.
Next day he came with helper to complete the job. He connect the utility draining to existing draining system and washer drain hose hanging into the the utility sink Micky mouse job.      Got paid in full and left.
Few days later, draining water come up from underground, while we were using utility Sink and washing machine which he installed.
We called immediately, he scheduled 3 days later to come by and check up. After his inspection he was asking for another $1000 to do the job right...
WHAT A SCAM !!!!!!
One star is too high for this plumbing company, I wish I could give him 5 red flags.

BE WARE!!!!!
Margaret G.
Margaret G.
6/15/2013
Crisis!  My teenage son called me at work to let me know the bathtub was overflowing because he couldn't get the tap to turn off and the drain was not draining fast enough to stop the flooding.  I raced home and found the situation as described, except the drain had opened up enough to keep the water level inside the tub.  But the water kept on flowing as I pictured the water meter flipping $$$$ faster than a Vegas slot machine.

I went to Yelp and contacted the top 3 plumbers in my area.  Warren was the only one who answered.  He told me how to cut off the water to the house and said he would be there after his last appointment of the day.  He came around 8:30 pm, did a temporary fix until he could get the right part, came back with the right part the next day, and took care of everything for a very reasonable price (no premium charges for after-hours work, etc.).  I've found myself a new plumber!!
Mary M.
Mary M.
3/18/2009
Who hasn't been screwed by a plumber? I have, and maybe I was again.
I loved the first visit from this company. They were prompt and courteous, but  I have been having trouble with the faucet they installed. They came back to tighten it, but it still squeeks...I'm a bit disappointed. Maybe they used a cheap piece of hardware they needed to unload...

I'm reluctant to contact them again, but if they read this, please contact me at [email protected] if you want to keep me as a happy customer...
John P.
John P.
06/07/2013 12:00:00 SA
There's a reason why these guys have so many 5 star reviews.  You can read my reason, or save your time and call them immediately.

I made the mistake of calling the gas company on a Friday afternoon to report the smell of gas.  They showed up, turned the gas off and told me to call them back when I had it fixed.  It was the beginning of my weekend and I was faced with no cooking, hot showers, and laundry for the foreseeable future.

I called 4 different plumbers and Warren was the only one who was willing to come by after 5pm.  Since the meter was at the curb and there was no shut off valve where the gas enters the house he added a shutoff and we were able to assess that the leak was indeed in the front yard and I'd need to get a new service line.  Awesome, I had recently landscaped my entire front yard and now it needed a brand new trench dug through it.

He could have waited until the start of the work week, but no, he rallied up his guys and brought them over on a Sunday.  It was pretty amazing to see these guys work.  Not only did they dig the least invasive trench to my landscaping, but they even separated my newly mulched topsoil from the rest of the dirt and covered all my walkways with plastic.   They worked hard all day without a complaint and left my yard looking clean and neat, as if they had never been there.  But most importantly they fixed my gas line early enough that the gas company was able to come over that night and turn the gas back on.

Warren and his team truly do live up to their namesake.  They're professional, compassionate, hard working and fair with their prices.  When my previous plumber barely gave me the time of day, Warren came to the rescue and put a stranger's needs first.  And as soon as you meet him you'll realize that's just the kind of guy he is.

I could go on and on about these guys but the bottom line is that I can't recommend them enough.

Thanks Warren and Team!!
Chlorie C.
Chlorie C.
1/21/2019
Plumbers 2 The Rescue saved my day.  I woke up at 5:00am to a flooded toilet.  I didn't know what to do or who to call.  I looked for plumbers in the area and low and behold I found Plumber 2 The Rescue.  I called and Eddie answered I explained my problem and with a few hours he and Robert were like the knights in sinning armor to me.  They both did a fantastic job and I will ever be great for their services.
Rene Simon C.
Rene Simon C.
12/24/2009
UPDATE
Below problem was resolved when the tech, James?, finally showed up on the day after Christmas, on time. He did his thing and the price was not too bad.
____________________________________________________

Based on the Yelp reviews, we called this company expecting the best.
Now, I know it's Christmas Eve, but when we called this morning, we were handled graciously and given an appointment from 2-4pm for their tech to come over and clear our toilet and drains. So far, so good.

After waiting around for the call that he was on his way, we finally get a call @ 4:45pm from a very apologetic woman saying that she's sorry, but they overbooked and would not be coming. Wow! Not exactly what I expected from all the glowing reviews. The woman then offered to schedule someone to come over on Xmas Day, but at double the normal charge. We eventually settled on the day after Christmas before we head to the airport for a trip.

I'm hoping the tech shows up on time and that the work will be all that I expected before my experience today. If so, I'll gladly revise My Plumbing Doctor's star rating upward. But until then, we'll be celebrating Christmas with backed up plumbing.
Darren H.
Darren H.
6/15/2012
Kudos to Warren the owner of My Plumbing Doctor.  He called promptly after my 2 star review and was extremely apologetic and stressed that my experience was not up to MPD's service standards.  We both agreed that sometimes the unexpected happens, like the busted p-trap, but that it was not good customer service to leave the bathroom the way it was, and on top of it, to charge for the busted p-trap.  

For now I will upgrade MPD to 3 stars.  I have some other plumbing work that needs to be done, so I will give MPD and Warren one more shot and if it goes well, I will upgrade my rating again.

Thanks Warren for being dedicated to customer service, and thank you Yelp for giving the consumer the ability to get the attention of the service providers who care!
Erika G.
Erika G.
5/21/2010
thank you Yelpers!
Warren showed up on time, was super professional, and even went the extra mile, fixing the original problem and THEN snaking out the drains because that's part of a service call.
plus, my landlord is super-happy with their super-competitive prices and the professional service.
awesome job, My Plumbing Doctor!  you'll definitely be getting more calls & recommendations!
Keith H.
Keith H.
11/17/2010
Ordered a plumbing inspection through My Plumbing Doctor for a house we were in escrow on.

My Plumbing Doctor was recommended highly by yelpers which was good enough for me.  Warren arrived promptly at the scheduled time.  He was very thorough and comprehensive.  Unfortunately, only a couple nitpicky things that keep this from being a 5 star review.  The report he provided was more of an invoice with estimates.  It was detailed enough to decipher, but lacked the pics and panache of the other inspectors reports.  Also, he was slightly rushed in explaining it to us.  The report was provided very promptly, a day later.

A positive experience, I would recommend.
Candy E.
Candy E.
11/01/2010 12:00:00 SA
We initially had a plumbing problem and we called Newton Plumbing because it was close to our house. Big mistake! They temporarily fixed the problem and quoted us for additional service.

A few days later, same problem occurred at our house. I called Plumbing Doctor and Warren immediately came over and fixed the problem for a much more competitive price. He also made additional inspections around the house to make sure that the same issue doesn't happen again. James was great as well.

Their staff was professional. Very courteous.

I highly recommend them!
p. l.
p. l.
12/20/2018
My mainline was clogged yesterday,  I called Josh & he sent Edwin to my house.  Edwin came within the time schedule.  He was polite and cleaned up the mainline thoroughly to make sure the root inside was cleared.  He sure deserves 5 stars for the job well done.
Walter B.
Walter B.
04/12/2011 12:00:00 SA
Josh and Eddie arrived today at my house as promised. The house flooded last night and believe me, the dogs were in heaven and we weren't. Both Josh and Eddie were extremely professional and thorough. They fixed my problem, gave me expert advice on how to resolve this recurring plumbing problem and charged me a fair price. These guys are as good as it gets. I will recommend My Plumbing Doctor and Josh and Eddie to all my friends and coworkers for any plumbing issues.

Excellent job guys!
Sherri B.
Sherri B.
5/31/2018
Eddie and Raul saved our lives tonight! We had a valve that needed to be replaced because water was gushing out under our sink. They were fair in price and pleasant to work with. They came right when I needed them. I cannot thank them enough!!
Devrha W.
Devrha W.
01/04/2011 12:00:00 SA
WOW!  This company is wonderful!  I was told someone would be out by 10am and Warren showed up at 9:45.... already a big plus for me.  I told him the toilets were not flushing and when I tried to plunge them, it sounded like water was going to come through the shower - :-(

Warren told me right away he suspected it was just a matter of clearing the main - and that's was exactly what fixed it!  He mentioned seeing a few roots come out but all was now clear.   Side note: The last time a plumber that said that to me (at my old house) , they insisited on using the video camera.... and before I knew it...cha-ching...
Now, that's not to say I root issues can't be serious (breaking old pipes) and cost serious money... but it's also a way that plumbing co. can easily take advantage of up-selling and up-charging the less knowledgable such as myself.   I'm confident that would never be the case with 'My Plumbing Doctor'.  

Warren was finished in a flash and the total was $89.00.    I am happy to leave this review and hope you consider using their services!
P T.
P T.
09/04/2009 12:00:00 SA
Agree with all the reviews here. Excellent, honest, 100% professional, no-BS service.

Without going into detail, the process took longer that expected. Anyway, instead of being a douche-tard con-artist jack*ss like many plumbers/contractors, he made it a point to admit the extra time wasn't my fault, and not only to fix the problem but also knock some $ off for the extra time it took.  The work was completed, and they even cleaned up after!!!

They are getting my business from now on and I've already referred them to my condo-neighbors, parents, friends that live local.

____________

Recently called PlumbingDr. again for a separate problem. Quick, didn't make a mess, inexpensive, didn't try to sell me BS I didn't need.
K E.
K E.
04/04/2011 12:00:00 SA
If I were a homeowner I'd be putting these guys on speed-dial.  

I had a stopped-up sink, no emergency, so I scheduled an appointment.  
Whoever answered the phone was polite, helpful and gave me an accurate quote for the intended service (drain snaking  = $75).  

In my experience, the two-hour appointment window is a rarity, so that was a pleasant surprise.  Another pleasant surprise was how prompt Eddie was the morning of the appointment - he was so on-time that I was still in my pj's.  

He was friendly, got the job done quickly, charged me what I expected, dispensed some friendly advice about the short-term, and for the long-term suggested (without any dire warnings or hard sells) that the building's older pipes might need to be looked at.
John K.
John K.
11/22/2017
Eddie was out within the agreed upon time frame and once we found the drain cleanout, he sent the snake down the extra mile to make sure things were clear all the way to the city line. Given the state of the main line, he recommended a regular six month maintenance visit so we'll see how that works. The price was good and as he quoted on the phone. Good work, courteous service - about all you could ask for.
Lynne E.
Lynne E.
12/06/2018 12:00:00 SA
I called this company, then I spoke with Eddie he came out the next day. He was professional and considerate taking off his shoes before coming into the house.  He showed me what was wrong fixed it and then charged me a very good price he did not overcharge me! When ever I need a plumber in the future I'll be calling him to come back.
Chris M.
Chris M.
9/25/2010
This is a legit operation. After suffering through the horridly unprofessional con artistry of Pete the Plumber, I called these new cats - The Plumbing Doctor with some understandable hesitancy.

In truth, they were coming out to FIX what Pete had broken (they broke the toilet they were there to fix, causing thousands of $ of water damage to my bathroom).

Back to the story at hand - James rolled out. Dude was quirky and cool and dominated my toilet. Errr that sounded bad. But he did dominate it.  

To put a cherry on it, he was kind enough to charge me the incorrectly low quoted price over the phone (based on the distance my home is from their office, so please be sure to ask this when getting a price).

I like a company that does what they say there are going to do and does it for the price they originally quoted. I like a company that dominates.

5 stars baby.
Stacy C.
Stacy C.
3/26/2009
Honest, professional and helpful plumbers! My mom reported to me that the guest house bathtub drain was clogged so I found these guys on Yelp. They came and immediately found that the bathtub wasn't clogged but the trip lever was up. Ugh...mother!

However, this bathtub drain has had drain problems in the past, so they checked to see that everything was in good working condition. They roto rooted the drain and tightened the faucet handles that were leaking water. They also turned on the hot water heater AND even the wall heater in the living room. They're plumbers yes but they went the extra mile and I appreciated it. :)

Because they were late, they only charged me $40 to come out. Much more affordable and friendly than Roto Rooter. I got a very reliable vibe from them. I will definitely be using them again in the future!
D L.
D L.
01/08/2010 12:00:00 SA
I had a clogged kitchen sink that no amount of Drano would be able to solve. So I yelped for plumbers and Plumbing Dr. came up with great reviews.

I called at 11:30 that morning and the lady on the other end was very friendly and said that they'd be there around noon. Half an hour! What great turnaround time!

I'm assuming the gentleman that came was Warren, but he just introduced himself as the plumber. He came in, did his work, and left within about 20 minutes. Super fast, efficient and no BS.

And $75 for a service call is very reasonable as well. Will definitely call him up again if we have another problem!
Keishia G.
Keishia G.
5/14/2015
We had a slow draining sink, and back up in the tub. It was mother's day, my husband was leaving the country the next day, and I said, You can't leave me like this...find someone! LOL. Yelp and Plumber To the Rescue. We made a same day appointment, for 6 p.m. on a Sunday, and the probably was solved within 90 minutes. Quick and dirty, but really reputable business and fair price. Our plumber was very professional and efficient--wish I'd caught his name, but nice guy!
Shane S.
Shane S.
11/06/2011 12:00:00 SA
I called these guys because my garbage disposal was backed up.  They called back within 10 minutes and said they could come over but told me to try to plunge the disposal with a good plunger (the one's with the rubber sticking out).  And you know what, it worked!  Can you imagine a plumber helping you fix something so you can save some coin?  Well, that's what these guys did.  I'm quite impressed.

Clearly if I ever need a plumber in the future I know who I'm going to call.
Nicole A.
Nicole A.
02/07/2011 12:00:00 SA
James is awesome! He is hardworking, honest, and hilarious!

I inherited the nastiest toilet from a previous renter. And even after steam cleaning it in a hazmat suit, I used it once and of course, it clogged. And I swear it wasn't my fault!!

Called MPD. 30 minutes later James shows up and works some magic. I have been clog free 4 months now!
Sabro M.
Sabro M.
11/14/2018
These guys (Eddie and Cory) fixed a stopped drain that some other plumber had screwed up, cleaned up a giant mess afterwards, and were completely reasonable with their quote. A+
Paul B.
Paul B.
8/23/2012
Matthew works the phone; he did a great job keeping me up to date on when a repair guy could come buy.
Eddie showed up. He found the actual source of my drain blockage, in spite of my telling him what the source was. He was quick, efficient, a pleasure to deal with. I knew I'd had first class service when he walked away.
The price was very reasonable.
I will be calling them from now on.
Chris S.
Chris S.
11/11/2011 12:00:00 SA
Gave them a call to get an estimate to replace three toilets in our townhouse. I spoke with Warren, the owner, and we were able to negotiate a very fair and good price. It was probably about the same price as Home Depot was charging, but Warren and his guys gave top notch service. To this day with all the in-home repairs we've received, no one has ever provided the same level of service.

To start off, Greg was sent to install the toilets. He was running just a few minutes late, so we received a call from their office to give us a heads up. When he arrived, he noticed he was stepping into an Asian household so without hesitation, removed his shoes out of consideration! Fast forwarding into the installation. I asked him if I could take a look at his work since I had considered doing the install myself. No problem! He was even happy to show me step by step and some of the parts that he recommended to use! Boy, was I happy we hired a professional to do the work because I probably would've caused all sorts of plumbing problems had I done the installation!

The full install took about a day and a half because Greg couldn't carry two of the toilets by himself from our upstairs bathrooms without an additional hand. However, it wasn't too much of a hassle because he really tried to work around our schedule since he didn't anticipate on the first day that he'd be unable to handle the entire job by himself.

I would definitely recommend My Plumbing Doctor to anyone having any sort of plumbing problem. The level of service they provide is unmatchable and the prices are very fair. If you can, ask for Greg. He's a really cool guy with great skills.
Wei-Li S.
Wei-Li S.
4/19/2013
Our main line was backed up - we called PTTR at 8:30 p.m. and Warren showed up by 9:15 p.m.  He quickly cleared the line, and gave us a thorough explanation of what he thought the problem may be and what we should do if the backup happens again.  After he left, one of our drains made some gurgling noise for a while and we called Warren on the phone.  He paused in the middle of his dinner to listen to us describing the problem and asked clarification questions in order to determine whether the sound was coming from the water draining out to the main line or if there was a separate issue.  We were grateful for his patience in addressing our concerns.

He is prompt and courteous, and charged a reasonable rate.  We would definitely using him again and we would recommend him to anyone who needs a plumber!
Mark L.
Mark L.
6/30/2016
Eddie has good analytical skills and he works fast. My washing machine backed up the kitchen sink. Eddie quickly determined the source of the problem and was able to snake the correct drain. He had to snake it several times to clear the blockage. He spent less than an hour and charged $99. I am a happy customer.
jenna r.
jenna r.
9/27/2011
Short review - Amazing, call them right now.

Long review - Most of the reviews I read about My Plumbing Doctor on here dealt with vaguely minor issues. That scared me a bit at first as we were looking for a plumber for what we consider a fairly big job. But, with the reviews and our need to get as many bids as we could, My Plumbing Doctor was added to the list.

Yeah, that list got real short, real fast.

I'll spare you what happened with the other guys and just focus on these guys.

First of all, they came out to bid the same day we called. They even showed up at the time they promised. Then, they delivered the final bid in the time they promised.  

Don't worry, the honeymoon isn't over yet. As for the work itself, they showed up when they told us they would and stuck to their schedule as far as the days that they did and did not need access to the house. (This is key to us as we have dogs and we have to do some major life-shifting of our own to keep the dogs safe while people come & go in the house.)

If you're looking for some sort of negative, I will say, the actual work took longer than they estimated. However, I rate this as positive as they were completely honest and kept us informed of the process every step of the way. And some of the delays were not their fault as the neighborhood kept losing power and obviously they can't work if they can't see or use their tools.

I adore this company as a whole but need to point out that James was our project manager/lead guy on the team and was absolutely fabulous. I can tell you we won't call anyone except these guys from now on. And as far as I'm concerned, my friends aren't allowed to call anyone else either. Seriously.
S W.
S W.
12/13/2012
Love these guys. I'm an offsite owner who had a terrible leak and needed my toilet replaced. First I called TRM Plumbing, because it was the 1st company I saw on Yelp. Not only were they slow to reply back to my messages, and they completely ignored my tenant's phone calls altogether, but they wanted to charge me $529 for a new toilet, PLUS extra for replacing valves and all that.

Luckily, I called Drains Unlimited, and although they had no one available to handle my problem that day, they referred me to My Plumbing Doctor. Matt sent someone the same day I called, and he called me just half an hour after they arrived to confirm that yes, the toilet needed replacing, but it only cost a little under $400!

I told my tenant to ALWAYS call Matt, if any other plumbing problems arise in my condo :) Thanks Matt!!!
Jonas D.
Jonas D.
8/18/2011
When I called My Plumbing Doctor to look up records on work that was done 6 months ago, Susan the bookkeeper took my call and quickly pulled up all of the billing information.  She was so pleasant and professional, I started to remember why I had chosen these guys in the first place.  I asked Warren to come out again and recheck a pipe (which he did this time as a courtesy!), I met Susan.  Turns out she is Warren's girlfriend.  She was seated beside him and insisted on stepping out of the truck before shaking hands. My Plumbing Doctor is really professional, thorough, and classy.  Honestly, the other guys don't stand a chance.

Now more about Warren . . . he was extremely patient in explaining everything and answering my wife's numerous questions, even though the sun was beating down on us and it was getting hot.  We both felt very comfortable and well-informed about our plumbing problems and what it would take to fix it.  I cannot stress how refreshing it was to have someone come out and not make you feel rushed, bamboozled, or kept in the dark.
Jason A.
Jason A.
05/11/2013 12:00:00 SA
Soooo, I made a mistake a while ago with our kitchen sink.  I decided I would be handy and replace the faucet myself.  I did, and it works perfectly.  Unfortunately, I broke a couple of other items in the process.  I think I gave the wrench one to many turns with the supply line, causing it to start leaking, and additionally, the previous plumbing under the sink was poorly constructed, and not knowing that I must have bumped it, because the whole thing fell apart.  

I called Plumber To The Rescue two days ago and explained my issue.  I was offered and appointment the next day, but had to choose Friday due to my scheduling needs.  I was given a window of 2:00-4:00pm on Friday the 5th.  I was home and like they were running on a clock, Warren and Josh showed up at exactly 3:59pm.  I was super impressed.  I know some people will complain about showing up at the tail end of a window, but I know that in the real world, a window is meaningless, and the fact that they hit their target really wowed me!

When I walked them in I was pleased they both automatically removed their shoes, even though I had not asked them to, and had not planned to.  It showed a level of courtesy in their service that was almost charming.

I showed them my handy work and they both understood what I needed and what had happened and were extremely professional for not making me feel foolish for the mistake I had made.  They gave their expert advice on what to repair and why and I let them have at it.

Not 30 minutes later they were done!  Both Warren and Josh were leaving covered in sweat, but I could not believe how quickly everything was completed.  Everything working and replaced, clean sink and a great price for the work.  I thanked them both kindly and advised that they have an excellent reputation on Yelp, and I advised that I would be adding another excellent review.

Thanks to the team at Plumber To The Rescue!
Roger L.
Roger L.
03/10/2010 12:00:00 SA
I found this company through yelp. I am having some renovation being done to my bathrooms. The contractor turned off the gate valve and couldn't turn it back on. He told me to call a plumber to get it replaced. I was quoted $110-$125 over the phone. I ok'd it. There was some slight miscommunication but in the end the whole job got done without me even having to be there for $128. They took my cc over the phone and are going to fax me a copy of my invoice.

I know who to go to with my plumbing needs from now on!
Kelly H.
Kelly H.
09/03/2013 12:00:00 SA
Warren came out to reset our toilet with less than 24 hours notice yesterday (Labor Day). He was so prompt returning my call on Sunday when all the other plumbers I called either said they couldn't come out on a holiday or simply didn't call me back.

He was really efficient, clean, and thorough. Also he's just a really nice, sincere guy. Since we bought our home, I've dealt with two other plumbers for various issues, and Warren was by far the best one. I'll definitely call him in the future and I highly recommend him. You won't regret it.
jan b.
jan b.
10/09/2015 12:00:00 SA
I am sad to have to write this, but if you expect your plumber to stand behind his work, this company is not a good choice.  I bought a water heater from Warren White/Plumber to the Rescue in Culver City on Aug. 23.2013. Warren recommended the Rheem water heater, and I spent extra money ($1050) to get one with a 10 year warranty. I knew I was paying a premium price for it, but thought he would stand behind it if there was a problem.

The day it was installed, it started blasting out air with the hot water. I thought it was due to the work, and would go away, but the air blast got worse--to the point where it's dangerous. Warren installed some new Anode rods from the manufacturer. This did not fix the problem. He now says it was a lemon from the beginning, but the labor warranty has run out and it's not his water heater. I have had no hot water now for 3 weeks, and he actually made an appointment to come and replace it on Oct. 2nd, but forgot about it, and now says the company won't do anything for him. I've called the company also, and they insist that the problem is not the water heater.

I expected Warren to stand behind work he said was warranteed for 10 years. I also had purchased the same water heater from Warren a year earlier for the back apt. of my duplex. It's fine.  Obviously, I've been a good customer.  However, Plumber to the Rescue isn't interested in rescuing me and it looks like I'm on my own.
Brad W.
Brad W.
10/06/2016 12:00:00 SA
Eddie did a great job installing my garbage disposal and cleaning some unwanted items under my sink. I was 100% satisfied. Great job Eddie.

Thanks!
Birgitta I.
Birgitta I.
10/03/2018 12:00:00 SA
I would definitely recommend Josh White!  My first impression was very positive -- quick response time, professional appearance and demeanor. However, what impressed me most was his methodical and disciplined approach to identifying the problem and solving it in the most efficient way. When I complimented him on his detective style, he said he learned that from his Dad, Warren!  Also, he didn't hesitate to help with other plumbing issues while he was there (even though I hadn't mentioned them on the phone).  And he was very neat!   I will definitely use Josh again.
Zana F.
Zana F.
12/01/2012 12:00:00 SA
Great experience, James was nice and quickly repaired what was broken with our running faucet, came back today to finish the job with a missing part we did not had last night. He was on time and courteous and likes animals ~ liked our dogs too!

Recommend to keep this company in your bookmarks for house repairs!!
Kirk U.
Kirk U.
5/17/2018
Edwin and Raul came out the same day in a few hours and did a great job on replacing our toilet. We have used them on several other occasions and have been very satisfied. Very reasonably priced. They do great work. Have never had any issues. Highly recommended.
David F.
David F.
2/13/2009
Warren has been to my house in Culver City on 3 separate occasions.  He dealt only with my wife the first 2 times but I met him the 3rd time (which was when he showed up within a half hour of us calling because of an emergency).  Here's what I can tell you:

1.  He picks up the phone / returns calls right away.
2.  He is on time.
3.  He is professional and polite.
4.  He gets the job done as quickly as possible.
5.  His prices are very reasonable.

I have used yelp a lot to find help.  This is the FIRST time I have written a review because this guy was that good.

I highly recommend him.
Risa G.
Risa G.
09/08/2015 12:00:00 SA
THANK YOU THANK YOU THANK YOU!  They really did RESCUE!  It was late in the day but they managed to get here before it cost any extra and took care of the main line issue in just a few minutes.  Eddie was a doll....   and I am just so appreciative.  Love having small neighborhood companies that are willing to work hard and go the extra mile.
I've already recommended them to a friend a month ago who was very happy, and I will be sure to give their names to anyone who asks!
Again, sincerely, thank you to your whole staff!
RG in WLA
Alice K.
Alice K.
3/23/2010
YELP saved me. we all hate shady car sales men, just like plumbers where they look at you (woman) and give you a quote for an outrageous price. or even better, tell you need a camera to see where the problem really is coming from and BAM, your out $300 bucks.
Of course, our pipes decided to back up in the laundry room on a weekend at my business where it's the busiest time. so instead of calling them on a Saturday or Sunday, since most plumbers charge for EMERGENCY. We did our laundry at the local laundry mat and waited till today. I asked to be the first call at 8;00 AM., 8;03 they showed up.
snaked the drain in 15 minutes and charged me 75.00 bucks. no hassle, quick and efficient and close by.
C R.
C R.
8/26/2018
Really impressed by the quick and kind response to our emergency pipe break that was flooding our yard on a Sunday morning. Thank you!
Bj L.
Bj L.
5/31/2015
Warren has worked on my place numerous times and has never disappointed. Being a 1940s home, you can imagine all the issues that pop up. Most recently they came and installed a clean out. His price has always been the most competitive...even more important though is that they know what they're talking about and doing. I've had a couple of bad experiences with plumbers before I found Plumber to the Rescue. So happy my neighbor recommended them a couple years back.
kristen h.
kristen h.
12/24/2014
their work is exceptional -- they have been taking care of us for almost five years. great work, fair prices.

that said, they've missed 2 appointments in the last year. i think they let go of their office/admin.
Rodney N.
Rodney N.
5/27/2011
Not even sure I need to write this review... I agree with most of the reviews here but I believe these guys deserve all the positive feedback in the world.

My Plumbing Doctor provides EXCELLENT, trustworthy, friendly, professional plumbing services at a very good price AND they are a family run, local business.

My kitchen sink was backing up into the bath tub - Problem discovered at 12:30 AM... tried to sleep, woke up and called My Plumbing Doctor at 7:30 AM... Owner's son arrived at 8:05 AM, explained what he was going to do, cleaned the drain, solved the problem, cleaned up after himself, was in and out in 35 minutes, I paid what I was quoted on the phone $75.

No hassles.
No scams.
No Lies.

Just great, honest, fast, affordable service... all of which is VERY hard to find these days.

Thanks guys, I will definitely call you the next time I need a plumber... without hesitation.
Armenoid B.
Armenoid B.
5/16/2011
My experience was great.   James got the job done at 1/3 of the cost of my previous estimate.   Fast, professional, reliable.  

I'll be calling back soon for another job.
Andrew J.
Andrew J.
4/14/2015
Very professional, flexible with times, and reasonably priced considering they fixed my issue on a Sunday.  The plumber took off his shoes before entering my home (nice touch!), quickly diagnosed the issue, and fixed it just as quickly.  Wouldn't hesitate to recommend them and use them again!
John W.
John W.
6/30/2015
AWESOME!  

June 29, 2015

Sunday night, I found a leaking copper water pipe under the house.
Called Plumber to the Rescue on Monday morning, set an appointment for 8-9AM on Tuesday.
PTTR called Monday afternoon to confirm my 8-9AM appointment.
Tuesday at 7:55AM Warren knocked on the door...by 8:48AM Warren was done!

If you have a plumbing problem call Plumber to the Rescue!

Support CCity!
Georgene S.
Georgene S.
5/24/2016
This is the best plumbing service that I've ever had.  Alex is extremely competent, friendly and professional.  He not only took amazing care of installing my new (complex) kitchen faucet, but he assured that the install was satisfactory.  He spent the time to determine where potential leak problems could occur and what I would need to do to resolve this (which had nothing to do with the faucet but with my cracked grout behind my sink).  He provided me with options on how to resolve.  
Plumber to the Rescue is my plumber of choice!!!  Excellent service!
Denis L.
Denis L.
8/23/2016
My two toilets failed at the same time and I really needed quick help.
I typically never call for help and try to fix everything myself because I hate how people take advantage of you when you are in trouble.

Eddie was amazing. He made me feel like I had a family member helping me with my problem.
I knew right from the beginning that he was on my side.
Nice to know that there are people like him around.
J C.
J C.
7/21/2009
I returned from an unforgettable dinner to find by bathroom flooded from an unattended running bathtub from the unit above. While said tenant on the floor above was eating pizza rolls and watching a stirring episode of Cagney & Lacey, my bathroom floor was covered in suds.  I called Warren to inspect the crime scene.

Warren checked out the damage and gave me several options to repair the pipes which led to the disaster. I appreciated his honesty, which is rare in his line of work. Within 24 hours, Warren solved my problem, under cost mind you.

I recommend Warren for all of your plumbing needs. He's even promised to help me hide the body should my neighbor let the tub run amuck again.
Amy H.
Amy H.
07/02/2009 12:00:00 SA
Warren is the best.  I found him here on Yelp.  I was looking for someone trustworthy to hook up my gas dryer line correctly and to code.  The previous douche contractors had stuck two lines together - so lazy, hazardous, and not up to code!!  Warren was patient enough to explain every step he was doing to keep my cautious little heart from being paranoid of a possible explosion from occurring at my little house.  Let me emphasize the extremely patient part, because not only do I ask a lot of questions, I also tend to test people's experience.  I was impressed because he was very knowledgeable in answering all my wacky inquisitions.  He is very prompt, not to mention he does a great Robert Downey in Tropic Thunder impression, heehee.

A couple hours ago, I just called him up to come take a look at my bathroom sink because it wasn't draining properly.  He came over within an hour.  It wasn't an emergency.  It took him less than 20 minutes to run a snake line through the pipes to find a piece of plastic clogging things up.  He also found that my douche bag contractors had installed an incorrect part on my drain pipes.  What else is new.  Luckily he always has a bunch of extra parts with him because he is always prepared.  Call them up, you won't be disappointed.
kabir a.
kabir a.
1/25/2017
i remember having a very positive experience with them in the past, but unfortunately they no longer service the Silverlake area!
Job S.
Job S.
03/03/2009 12:00:00 SA
I called them to install a drainage pipe on my new washing machine.

they arrrived in 15 minutes.

they did the job, pleasantly and neatly.

would def use them again.
Stephanie C.
Stephanie C.
12/23/2013
I live in West LA and I called Plumber to the Rescue to help me with my garbage disposal. A small screw fell in it so it stopped working completely. I called them around 8 or 9pm the day before to make an appointment. It's nice that they answer their phone late at night in case of emergencies. They gave me an appointment right away and were able to come the next day.

Eddie was the one who helped me and he was able to finish the job in about 10 minutes. He explained everything and gave me a small tool to help fix the problem in case I have the same problem in the future. It cost me $80 (plus tip) and I think that's standard for garbage disposal problems because that's what they told me over the phone. I paid by check but you can pay by cash or credit card too.
James H.
James H.
04/01/2010 12:00:00 SA
No, I didn't just write to break the 5 star record, although there may be some evil lurking deep within, after all, I /was/ the bad review fairy until just today.  Metamorphosis, Kafka eat your heart out.  

Well, I thought they were pretty good, James came out and he was funny and cool and did a good job.

Minus points for not being prompt at all on the initial call back- maybe they're too busy helping yelpers?  For having a policy of a 1 hour arrival window instead of giving a concrete time (who does that?  I sit in car for 1 hour?)  And for being $85 / hr instead of 75/hr because I am in the Valley.  Whaaaat.  So if you take 2 hours to be in my place, you are using gas while your van is parked at the curb?  Ya.

Regardless of these (now should I rate them a 3) nitpicks, I did think the end result was decent and the $95. out the door price not too shabby considering the amount of work I observed myself not wanting to do.  

Fold arms, nod, wave wand- 4 stars!
Stephanie F.
Stephanie F.
5/29/2009
Warren is incredible!
He can fix anything when it comes to Plumbing or Gas fixtures!  He's taken care of my slow draining shower, and just changed a gas fixture for me for my new stove!
I recommend him to everyone..............
Mike H.
Mike H.
1/15/2015
Warren and the gang are always there for me.  My house is old and tends to have plumbing issues right before we go out of town or host a party or anything important.  They seem to drop everything to help me out.  They clean up after they leave, they're respectful of your house, and they explain what the issue is.  Highly recommend.
Jim L.
Jim L.
3/26/2015
Had a slow drain issue with my kitchen sink and set up an appointment through Warren.  Eddie and Ray came by the next day, looked over all the possible issues and ultimately solved the problem in a very efficient and courteous manner.  Eddie even determined the viability of my garbage disposal just my listening to it and he taught me how to maintain it to prevent future problems.

They showed up a little earlier then our appointment, even took their shoes off before coming in and charged me an extremely fair price for the work and time they put in.  On top of everything they gave me a 30 day guarantee.  Needless to say, I definitely recommend these guys.
Robert W.
Robert W.
09/02/2014 12:00:00 SA
Plumber to the Rescue gets one star for being able to come within an hour. They get a second star for fixing my problem quickly. When you have an emergency plumbing problem call Plumber to the Rescue. They were at my house within an hour when I had a leak that was causing damage to my neighbors below. They figured out the problem quickly and fixed it but didn't have all the parts. This means I have to call the plumber to fix the problem again. The bill was originally written for $96 for labor and parts. The plumber then added another $40 because I had called that morning and they had come on short notice. I thought thats what plumbers are supposed to do.  I was overcharged because they came the day I called them. I usually call Challenge but they were busy. Challenge Plumbing charges $90 for labor and parts.
J I.
J I.
11/20/2012
Yelper, you saved me about $1000 bucks today.  

I smelled slight gas leak around the meter, so I called the gas company.  Heavy dude - Yep, there's a leak, but not on my side, your side.  What does that mean?  You get it fix.  Until then, I'm shutting you down.  So no gas.  No heater, no stove, no fireplace, no hot water.  So I was forced to make a quick decision - but thank god I had Yelp to at least start my search.   So here's the lowdown.

First - THE GOOD - My Plumbing Doctor guys were on time.  Gave me 30 minute window, and showed up on time.  That's just about better than everyone I know - including some of my friends in terms of showing  up on time.

THE BETTER - they gave me two options - one would cost about $2000, the other, if it's where they think the problem may be - will be about $650.   They would do the job for $650, but if that doesn't fix the problem with the Gas Company tech, then they can do the rest for the difference - even though that would mean they have to dig the whole yard again.  

EVEN BETTER - after comparing the price with other plumbing services which were comparable in price (but had only $2000 option to replace the whole thing) - I went with My Plumbing Doctor guys.  Expecting they may discover they need to do the big job after digging... but no such thing.   BEST - They came on time, fixed it, left it as they found it.  Also called to let me know about an hour before finish to tell me to call the gas company to come check it out.   They cleaned up the place, almost like how they found it.  Pretty impressive, considering how much they needed to dig, etc.

I hope I never have to call any plumbers any time soon, but when I do, I'll just need to call one number from now on.
Christina P.
Christina P.
12/14/2014
I called because we had a hole in a pipe and water was leaking everywhere. Within two hours, help arrived! 45 minutes later, problem solved. Sent a picture and got an estimate. Weekend rate is extra but worth it to have a hot shower on Monday morning. This is the third time we have contacted this company, second time we have used them. Very happy! Always a pleasant experience!
Vera A.
Vera A.
04/02/2009 12:00:00 SA
James and Edward showed up at about 10:30 pm, only about a half hour after a frantic call (we used Yelp to pick this company) after watching our shower and tub started backing up with brackish water.

They were professional and friendly, and we watched them work. And man did they work! We pretty much knew it was those d#*$@ roots again.  They had to snake about 75 feet and it was hard work (those roots weren't too happy about being cut up apparently).

My roommate and I were impressed, especially when we got the bill - after 2 hours of hard work it felt like a bargain.

It's nice to get honest work at an honest price! I would definitely recommend them to others and if those stinkin' roots grow back they will be the ones I call.
DUBL B.
DUBL B.
06/08/2009 12:00:00 SA
Nothing but good things to say about Warren and Eddie from MPD. Had them out to replace an old leaky garbage disposal. Had it in and out in no time.

Also took time to look at my toilet handle that was acting up at no extra charge.

Can't say enough about these guys. Very cool and easy to deal with. No hidden BS charges like you find with some other shady plumbers. Up front and honest.

Highly recommended!
leigh h.
leigh h.
05/06/2010 12:00:00 SA
Great work thanks Warren and Josh. I had them come and run a camera through a sewer line for a home inspection. Great job and excellent price. It was a pleasure to work with them. I found them using yelp and the reviews say it all.
Cheers
Piter B.
Piter B.
10/20/2017
Eddie and Jason arrived at the agreed time and took care of the blocked sewer line. They also helped me with 2 faucets that need small repair. Excellent experience overall. Thanks guys!
Paul T.
Paul T.
10/12/2014 12:00:00 SA
Josh (son of owner) and Raul were great!  Came out for a Sunday morning appointment to fix a dripping ceiling...did a quick assessment, clearly laid out options to resolve (had to open a small hole in the ceiling), and quickly (less than an hour) replaced the bad pipe for a very small fee on top of the reasonable Sunday (off-day) price.  What a relief to have such a reliable, family-run plumbing business to the rescue close to our home.  I highly recommend them for your next water catastrophe.
Kevin F.
Kevin F.
12/22/2014
Guys went straight for my leaky sink, no chit chat-all business.  They had everything done in about 15 minutes.  These guys do not play games.  When you want it done quick and professionally give them a call, you won't regret it.
Peter W.
Peter W.
12/31/2014
Yes!  Would write more but it's new years eve and these guys came out.  Excellent service and super efficient at and unbeatable price!!!  Saved my day!!!
Ghinwa H.
Ghinwa H.
2/13/2017
Eddie showed up on the same day that we called him. He used a few machines to unclog the plumbing of our washer machine. He got the job done very well and very fast and he is very kind. His price was reasonable too. I'd recommend him.
Connie W.
Connie W.
10/21/2009
Warren and the My Plumbing Doctor team are simply amazing!  Real honest plumber with no upsell or deceitful tactics.  They cleared my sewer clog in about 20 minutes.  What a relief!

We had our main sewer line back up with roots and we initially called Rooter Master in North Hollywood who turned out to be scammers (stay away from them).  They tried snaking the line half heartedly and then tried to sell us on an entire line repair for $15K!  I didn't trust those guys so I declined.  We were really at our wit's end and I was really stressed that I was going to have replace the entire line.  Luckily, Yelp and My Plumbing Doctor were able to come to our rescue!

Thanks to all the positive reveiws on Yelp, I deceided to give My Plumbing Doctor a chance.  They arrived exactly on time at 10AM and brought out a REAL snake - not one of those smaller models that some of the scammer plumbers use.  Whereas Rooter Master gave up immediately after they hit one stoppage, Warren broke through about 3 blockages in our line and worked really hard to clean it all out, going through the line twice to make sure he cleared all the blockage and running about 125 feet of cable.

I can't express enough how happy I am with the service I received.  Whenever you need a plumber, you really need to go with Warren and the My Plumbing Doctor team.
Jeff W.
Jeff W.
02/11/2010 12:00:00 SA
It's not often you can say that having a plumber over to your house is a pleasant and easy experience. But, that's what happened when we called The Plumbing Doctor.

The headline - living in new construction and hadn't ever used one bathroom shower. Parents in town to visit and they (of course) showered. 10 minutes later we find water leaking down through a light fixture below. Not exactly how we wanted to spend our weekend together!

Called the Plumbing Doctor and in a stroke of luck (and great planning and arrangement on their part) we were able to have them out with in 3 hours. In under an hour, he located the leak, diagnosed the problem and fixed it. Done. No leaks after several showers. You can't beat that...and all under an hour.

My parents could not believe how easy it was to get it fixed and wished they had a company like this near them. Enough said.

I hope to not have a need for a plumber anytime soon, but if I do they will be my first and only call. Easy, honest and very reasonably priced.
Angela R.
Angela R.
12/14/2010
Fast, explained the problem, and extremely reasonable!! Will use them again!
From, Angela on Shore Cliff
Cynthia M.
Cynthia M.
1/16/2011
I had yet another plumbing emergency during a recent holiday and found this wonderful company on YELP.  Warren came out and resolved my main line stoppage problem very quickly.  The cleanout was under the house so it was not an easy task to complete.  Warren explained the entire process along the way and was very nice to work with.

I have used many different plumbers in the past, but am happy to say from now on this is the only company I will need to call.  I highly recommend them.

Cynthia M.
Nicole O.
Nicole O.
8/22/2015
Brian Mayes from Worco plumbing did awesome job on my bathroom tub drain. He was kind, worked properly and cleaned up after job was done. I'll highly recommend him.
Oliver C.
Oliver C.
03/08/2015 12:00:00 SA
I had an issue with a clogged toilet.  Called them and they were here in 20 minutes. Warren and his associate (forgot his name, but he mentioned he wanted to also get the Hotel Collection Duvet I had..random tidbit from me..haha) were great!  In and out in 10 minutes for a reasonable $.  Thanks!
Nevin D.
Nevin D.
04/03/2015 12:00:00 SA
Eddie and Ray showed up on time, fixed things nice and fast, were super polite. Easy going too! It was a pleasure to hire them and best of all they got the job done. Thanks guys.
Daniel S.
Daniel S.
7/15/2009
Warren was simply the best plumber that I've ever worked with.  Honest, hard working crew, and a very nice guy.  

He priced the job a bit low and ended up asking for more money after the job; but admittedly it was a bigger job then either of us originally thought.  He gave me the option of not paying more, but I felt that his crew earned it and that the original estimate did not reflect the amount of work that was needed.  It took them 2 1/2 days to replace all of the drain water pipes in both of my units - which was a lot of work.  The price that I paid (even after paying a little more) was fair for the work involved.

Thanks Warren, you are an asset to the yelp community!
Ariel O.
Ariel O.
8/25/2009
Problem: Clogged bath tub drain; faulty diverter knob [water still seeps thru the tub faucet even though shower is used]; and, faulty cold water knob [makes a loud banging noise when turned on].
Checked out Yelp and found Plumbing Doctor and the positive reviews they received from users. Called them up at about 1040am, and Warren [owner] answered the phone. Quoted me straight up how much i have to cough up - amount of work to be done, and distance [he's based in Culver, I'm from long beach]. Said he'll be here around 1pm. I was surprised to see him show up at 1130am! Didn't waste time. Went straight to work. The clog was done in 15 mins. The diverter and cold water knobs were done in about an hour!
Very fast! Very efficient! Very Honest! Very friendly demeanor! He tells you the problem and what he intends to do about it. Do not call any other plumber. Highly recommended!!!
Travis W.
Travis W.
03/03/2010 12:00:00 SA
Bottom line: Plumber was on time, did great work, and it cost just what they estimated. Highly recommended to anyone.

I called the same day to have my toilet worked on and couldn't be home until late in the evening. Holly booked my appointment and even called the plumber directly to see if he was able to make the 7:30pm time.
James, the plumber, showed up on time and fixed the excess running water on the toilet and the broken pieces in about 10 minutes. It cost me $130, easy as that!

Best Plumbing Service in Los Angeles, period.
Michael R.
Michael R.
7/26/2010
Simply amazing. Our main line was blocked for the second time in 4 months. I called him up and he spent about 20 minutes talking me through probable causes and possible solutions.  They ended up running a camera though the mainline to ID the problem, and found a huge bunch of roots in the line (6 inches thick of root). They chopped that out, installed a two way cleaning box, and unclogged everything (even threw in a free kitchen line cleaning because they noticed that was stopped up too). Overall they were so easy to work with, informative, quick and easy going. No surprises whatsoever.  I will always call them to fix the issue.
Voncarl K.
Voncarl K.
1/26/2011
This is past due...A+++ work Warren!!  My shower pipes were leaking in the wall.  There was no way to access the leak through the faucet cutouts or the wall panel, so the shower tiles had to be cut out.

Warren came out the same afternoon I called and stayed until the leak was fixed.  He was courteous and attempted to remove only the tiles necessary to access the pipe leak.  Warren was able to diagnose the leak and fix it with only two tiles being removed!  And he made sure the area was clean after wards so there was no sign he had come.

To make matters worse, the water valve outside ended up going kaput when I tried to shut off the water to my townhouse.  So Warren shut off the water at the street and called James to replace my valve outside as well.  All the work completed within a couple hours on the same day I called him!

My Plumbing Doctor is my go to for any plumbing related problem/job.
Maria S.
Maria S.
9/14/2016
Eddie and Raul did a great job for me at a fair price. I would definitely call them for my next plumbing needs. Thanks guys!
Chris S.
Chris S.
9/29/2016
Fast, reliable, and fairly priced. Highly recommended. Eddie has now done two expert jobs for me and I'm incredibly grateful.
D C.
D C.
6/16/2014
Its hard to find a plumber that you feel isn't trying to rip you off.  These guys were great. I called early in the day and was able to schedule for an inspection of a leaking water heater. James came over and I was a complete professional. He was able to swap out a leaking connector quick and easy. I had a hot water recirculater that had been previously connected and he installed that as well. He even noticed that it wasn't working well and was able to trouble shoot it quick and easy.

He worked for about 45 minutes but charged an hour. Not sure if that is standard to round up an hour but I think the labor was worth it. Charge: 80/ hour.

Thanks guys, I will be using you next time I have a problem.
BrieAnna G.
BrieAnna G.
10/11/2016 12:00:00 SA
Matt was thorough, helpful and quick when our business needed his assistance in a toilet issue. He stuck with his original quote, (which was amazingly cheap) and even came back 2 more times without any additional charge in order to make sure the job was done to the best of his ability. I would highly recommend him to anyone looking for a plumber you can trust to get the job done in a timely manner!
Dario R.
Dario R.
3/21/2015
Eddie and Ray showed up within an hour of me calling, fixed the problem, and charged exactly what I had been told.  If you have a plumbing emergency, they are as good as they come.  Highly recommended.
Leon W.
Leon W.
8/23/2016
My shower drains weren't working and Plumber to the Rescue came and helped me out with it. Matt was very helpful and informative, and got everything done very quickly. And it was all at an affordable rate. Will be going to them from now on for my plumbing needs.
Huxley W.
Huxley W.
04/06/2009 12:00:00 SA
I checked Yelp for a plumber in Culver City and these guys had more 5-star reviews than I've ever seen; now I know why.  

Had a sewage overflow in our front yard.  Made the call and they were here literally within 10 minutes.  They were very quick and professional; had a good, clean appearance; were very polite, helpful and very thorough in explaining what the problem was, how they fixed it, and what to do in the future.  Reasonably priced.  Highly recommended!
Jeff B.
Jeff B.
07/07/2009 12:00:00 SA
What can I say accept that Warren is the man!  I found him through YELP and had to give him a shot with all the great reviews he's received over the months.  

Problem: I needed to have a clean-out installed in the front of my house and have the line cleaned-out of nasty roots.  Uuuuugh!  

Next steps:
1. I called My Plumbing Doctor and someone actually answered.  What a plus!  I must have called 5 other folks and received the machine.
2.  He gave me a reasonable bid over the phone and held to it.
3.  Warren came out the next day and was on-time as promised.
4.  The entire job was completed by Warren himself in record time.

Bottom line - My Plumbing rocks!!  Give them a try and I think you'll be impressed.
Ellie Y.
Ellie Y.
03/04/2013 12:00:00 SA
They were great! I live in a terribly managed apartment complex that makes us call and pay for our own plumbers. Had a standard clogged toilet and needed emergency services on a Saturday. Called these guys based on other Yelp reviews and did not regret it. Quick, responsive, and great customer service on the phone. Will say that the guy who actually came to look at my toilet didn't speak much English, but we were able to communicate what was needed and he was quick and efficient - no complaints.

Would definitely recommend!
donna b.
donna b.
11/28/2014
update: Yesterday, Thanksgiving morning, the kitchen sink stopped up. The worse day of the year for this to happen. Called, spoke with Warren, the owner at 7:30 am and by 9:30 am the guys had come and completed the job! They saved the day! Thank goodness for them.
Beth F.
Beth F.
2/28/2015
We had a clogged kitchen sink that we tried to unclog by using a whole bottle of Drano at 10:30 pm. By 11:30 the clog had not moved and now the house was filled with fumes. Frantically started calling and found Plumbers to the Rescue and boy did the name fit!! Could not have been more helpful. Dispatcher said he would have someone their within the hour and there they were!  Eddie and Ray were amazing. Nice, professional and were in and out in about 45 mins. I was getting concerned that it was not going well and went over to check it out. As soon as I walked over all of sudden the drain opened!! They laughed and said I was their good luck charm. We are new to the area but we have found ourselves our plumbers!  Thank you again Eddie and Ray you are fantastic!!
Edith G.
Edith G.
3/28/2016
I purchased a new toilet and needed a plumber to take care of the installation.  Eddie arrived within a couple of hours of my call.  The new toilet had a minor manufacturing defect which Eddie detected and fixed.  He was professional and pleasant to deal with.  I would highly recommend his service and definitely will be using Plumber To the Rescue in the future for my plumbing needs.
Mimi M.
Mimi M.
1/23/2016
I called Plumber To The Rescue on 1/6, they came on 1/7/16. I read Yelp review before called them that many customer was very happy for the service so, I decided to try them a first time. They came on time and did what they had to do for the partial clogged main line. I spend $ 133.50. I was very happy that it fixed well until TODAY! After 2 weeks later of service, it clogged again! Usually, it hold up1-2 years to call pluming service.I called them this morning but, they are not open until Monday.
Jonny S.
Jonny S.
7/22/2016
Today was the fourth time these guys have come out to our house and we've gotten exceptional service every time, with fair pricing. Last month Josh made an off-hours emergency visit and took care of a pipe break that otherwise would have left us without water for the weekend. Both he and Eddie are consummate professionals, and I would highly recommend them for any plumbing job.
Jason J.
Jason J.
6/22/2016
Eddie came out and fixed the wax seal and also adjusted the lower pipes. We have been dealing with this issue for a while and no one has been able to properly fix it except for Eddie. I highly recommend Plumber to the Rescue!
Laredo K.
Laredo K.
7/22/2017
I called them late on a Monday and Eddie contacted me early the next morning. He came over later that morning and installed a kitchen faucet and and replaced a shower diverter. Friendly, efficient, and reasonably priced!
Su L.
Su L.
04/03/2014 12:00:00 SA
I'm completely satisfied with the service. After meeting with two other plumbing companies who lied so as to charge more, I called to make an appointment with this company. The receptionist lady was helpful and patient with my questions and even offered to give me the owner's cell phone to answer further questions.I was able to get a straightforward quote right there. When the plumber came, he simply did his job without pumping up the cost - he replaced my water heater in a few hours which is functioning perfectly so far. I will go back to this company for any future plumbing issues.
Mike D.
Mike D.
11/07/2013 12:00:00 SA
Good work.  A bit of miscommunication between staff about what work for what price needed to be done leaving me feeling skeptical, but overall good work.  Also got the feeling a one hour job was milked to two hours.
Amanda C.
Amanda C.
04/03/2014 12:00:00 SA
My bathtub faucet was leaking, so I called yesterday to have someone come look at it. The guy came 5 minutes early, was professional and even took off his shoes before entering my house.  The fix was quick and took about 30 minutes.  My only complaint would be that they charge you a minimum of an hour even if the project doesn't take that long. All in all, it was an easy, painless experience and I will use them again
Michelle N.
Michelle N.
8/22/2014
These guys are legit, old school, neighborhood know-their-craft dudes! Warren is fantastic. He has come over twice - once to change a garbage disposal and another to fix a leaky faucet. He is friendly, considerate, punctual and their reception staff is also very helpful. Prices are competitive and they KNOW what they are doing. These aren't guys who got a bit of training and then are sent out to service.  Also super friendly to my toddler who helped fix the disposal with his own play tools in tow, haha! Thanks guys!!
Marc S.
Marc S.
02/11/2017 12:00:00 SA
Made a call, left a VM. Got a callback in less than 30 minutes.  Plumber arrived in less than an hour.  Truck was modern and unmarked.  Did a thorough job on a main line partial stoppage and double checked the line was clear to the municipal service.  Left the job site clear and billed as prompted. This company is now at the top of my list for on call plumbing needs.
Marcie M.
Marcie M.
5/31/2019
I called yesterday and made an appointment for today to install a new kitchen faucet, they blew the 2 hour window, no call, no show. I called them, went to voicemail, mailbox full, couldn't leave a message, the outgoing message said you could text, texted, no response, very unprofessional. I had called them in the first place because my regular plumber couldn't make it until Monday and I was off today and wanted to get the work done before the weekend because the existing faucet is leaking, they quoted me a higher price but it would have been worth it to me if the job had gotten done. I'm glad I didn't cancel my Monday appointment, I'll live with it through the weekend and save money and already know the job will be done right, as after this happened I made a deeper dive into their reviews and found several that were really bad and several other no show reviews, I guess I dodged a bullet.
Dre D.
Dre D.
06/05/2017 12:00:00 SA
By far the fastest....I called and he was literraly here in 8 mins.i had best buy here to install a new dishwasher and fridge.the dishwasher didn't have some connection they needed.i called and Eddie knocked it out in 10 mis and saved my day.I will only use plumber 2 the rescue.DRE
Kathy R.
Kathy R.
1/24/2017
I had searched through Yelp and found this company. I called and left word and within 30 minutes I got a call back and they came right over to fix our sump pump. I dealt with Josh and he was very professional and did an amazing job. The charge was very reasonable. I like this family operated company for their ethics and professionalism.
Lj L.
Lj L.
01/09/2017 12:00:00 SA
Eddie at Plumber to the Rescue is our hero. Other plumbers quoted us $200/hour or up to $1000 to fix the problem. Eddie asked us a few questions over the phone and was able to instruct us on how to fix the problem ourselves - for free! He easily could have charged us hundreds of dollars to come out and fix it himself but he was so kind and helpful and willing to take 5 minutes to help us solve it over the phone. Next time we need a plumber we will absolutely be calling him!
iris m.
iris m.
12/01/2009 12:00:00 SA
The reviews don't lie!  Called around 3 o'clock with a request to fix my toilet which decided to start flooding for no reason. Talked to Warren, who assured me they would send someone as soon as they could.  1 1/2 hrs later, Eddie showed up to save the day. He couldn't have been more pleasant & helpful. Service was quick & affordable. Will definitely trust them for all my plumbing needs!
Thanks Plumbing Doctor!
Phyllis M.
Phyllis M.
10/12/2011 12:00:00 SA
I had a plumbing emergency and found My Plumbing Doctor on Yelp and liked what I read.  A couple of hours after I called, Josh and Eddie were here and quickly solved my problem.  

A big thanks -- and I highly recommend them and the company.
Monicke F.
Monicke F.
1/31/2012
I had a clogged kitchen sink and a slow draining tub.  Gave them a call and the receptionist is very friendly.  Took my information and gave me an estimate over the phone.  My appointment was for the next day, which was a Saturday.  Receptionist told me the cost would be time & 1/2 for weekend calls.  I like the fact they accept credit cards.

James arrived 20 minutes before his scheduled appointment and got to work.  Unclogged the kitchen sink and the tub is draining much faster.  I am pleased with the work.  James even cleaned up after himself, what a professional.  

I would highly recommend this company.  Love the customer service, prompt & professional service.   I will put this company in my address book as the ones to call.
Scott K.
Scott K.
12/21/2013
Love these guys.  Honest, friendly, and on time or early in both cases we've used them. We've used other plumbers in the past. Will not use any other from now on.
Joy S.
Joy S.
7/14/2014
I called early this morning with a clogged kitchen sink.  They got right back to me and set up an appointment.  Josh arrived on time and was very professional and courteous.  He cleared out the problem plus 2 other issues with a drain and fixing the toilet.   Josh was super efficient and the charges were very reasonable.  I highly recommend this company and will use them again !!
Merri O.
Merri O.
3/29/2016
My shower and toilet started backing up last night.  Hair clog remover didn't seem to fix it so I called Plumber to the Rescue.  Alex came out and took a look.  I guess the hairball stuff had time to work by the time he got here because even after running all the water for 15 - 20 minutes, there was no back up.  Alex accepted no money from me for his trip to my house.  Who does that any more?  Plumber to the Rescue, that's who!  I've got nothing but respect for them, and they will be my first call when I really do need a plumber.
April M.
April M.
11/28/2014
Great, reasonably priced service.   Had a plumbing issue with my kitchen sick.  Called them because of the Yelp reviews. They were swamped since it was the day after Thanksgiving.  They did there best to get me in and handled the problem for me.  They came out and $80 later, it was fixed.  Nice people, doing a good job.  Made my life easier.
Becky K.
Becky K.
01/05/2014 12:00:00 SA
All the sinks in our apartment backed up at 6:45pm on a Sunday evening.  I found Plumber To The Rescue on Yelp, called because of the many positive reviews, and was told there would be someone here before 8pm.  James arrived at 7pm and quickly fixed the problem, and was very polite and friendly and out by 7:20pm.  Thank you for the quick and excellent service!
Alex W.
Alex W.
7/17/2014
Plumber to the Rescue is great.  I had two leaky toilets and Eddie came in and took care of business.  Eddie was friendly, informative, efficient and worked magic on the toilets.  The prices were very reasonable.  This is my new go-to plumber.  Thank you Eddie!!
Nao T.
Nao T.
6/20/2014
We were frustrated and hopeless when our kitchen sink got clog,  it was late @ 12am and the other plummer company charge so much! Then I found this place from yelp, they send me a nice plummer, Eddie. He helped me to fix the problem and kindly explain it to me of what happened. I'm so glad I found them from here! Thanks Eddie!
Mitchell O.
Mitchell O.
8/28/2013
I had a different plumber come out and not only did they fail to fix the problem, but they tried to stick me with $5000 in additional repairs.

Called Plumber to the Rescue for a second opinion. James fixed it quickly and easily and gave me great advice on how to deal with things going forward. I will NEVER call anyone else.

Can't recommend them enough.
Vera D.
Vera D.
11/25/2013
Choose Plumber to the Rescue!

I bought a house. Went with someone else for the home inspection (b/c Plumber to the Rescue wasn't available).  

Basically, after the initial inspection we didnt trust the other company to do a good job so we called Plumber to the Rescue for a quote.   These guys were quick to come over for the  quote and gave us amazing prices (far lower than the other company).  Additionally, we were told we had to hydrojet the sewer but the Plumber to the Rescue guy said actually didnt have to spend that money and offered to rooter the pipes instead (saving us hundreds of dollars as well as the risk of blowing out our pipes).  

They are fast, efficient, interested in saving you money (rather than making a quick buck). We'll be referring them to friends as well as using them for any future plumbing issues.
Darren F.
Darren F.
06/01/2014 12:00:00 SA
There is no better plumber around. I have used them for big jobs and small. Always on time, fairly priced and someone you can count on.   Best of all I had a pipe spring a leak late Saturday night I called them 1st thing Sunday am and a half hour later they were under my house fixing the problem. Josh and Warren are the best!  You cannot go wrong by using them.
dave s.
dave s.
7/19/2016
super speedy fast service! Main line sewer backed up today, I called at 2:30p and was first told they couldn't come today, got a referral to another company, I appreciated that. When the other company couldn't do it, I called back to schedule for tomorrow and Susan said she'd work something out. In less than an hour, Eddie showed up, attacked the problem and had the whole line running smooth and clear in 30 minutes. No extra charges, no surprises, no upsells, just a job well done for the price quoted on the phone. Plus, Eddie is a totally cool dude, professional and knowledgeable. Hopefully I won't need a plumber again for some time, but when I do, Plumber To The Rescue!
Dana W.
Dana W.
02/02/2017 12:00:00 SA
I use Plumber To The Rescue whenever I have an issue. Today, my tankless water heater wasn't working, and we all know how miserable a day without hot water can be! I called and Eddie informed me that they flush and install these, but do not service them. He was so nice and sympathetic and gave me suggestions that WORKED!! He also gave me a referral to someone that could help me in the future. These guys are the best! As a return customer I 10/10 would recommend them!
HyperMega M.
HyperMega M.
5/29/2012
I chose My Plumbing Doctor based on stellar Yelp Reviews, but before I made the appointment, I was sure to ask that they had experience installing ToTo washlets, which are Japanese-style bidet toilet seats. I was told that the guy assigned to my job did. Later, they told me someone else was coming out instead but not to worry because he's the owner.

The fellow who showed up was very friendly but in an awful hurry. He installed the new washlet toilet seat and hooked it up to the water supply but had one foot out the door before I could even test it (he did not test it). When I discovered that the spray arm wasn't working, he had me call ToTo customer service on his phone and then relay the instructions of a tech support operator. The whole time we were troubleshooting, you could tell the plumber just wanted to leave, not to solve the problem.

Finally ToTo decided the washlet was defective. I had to press to get the plumber to remove it and reinstall the original seat. After I paid the almost $150 bill, he took off without even testing the toilet.

Five minutes later my bathroom was flooded when I test-flushed the toilet because the plumber hadn't removed the hose that brought water to the washlet. He did come back put everything back the way it was, but  there is no way I am ever trusting My Plumbing Doctor with my plumbing again.
Shing H.
Shing H.
01/07/2013 12:00:00 SA
After my first great experience, I had a pretty negative one, so I'm updating my review. Basically, my showers started having temperature issues -- the water goes super hot, then goes back to normal on its own. I called My Plumbing Doctor and a guy came out, poked around a bit, then said that it might be the cartridges, but... he said he couldn't get them out.

I'm no expert but it seems to me that if you're in the plumbing business you should have heard of this type of problem happening before, and be able to give possible causes and solutions. It was toward the end of the day as well, and I got the sense the guy just didn't want to deal with it, but he really didn't give me any solutions... all I got was one thing it MIGHT be, and no offer to repair it. At least he didn't charge for the service call, but he also didn't do anything. He also left dirty water from his boots in the bottom of the shower and on the floor of my bathroom, which I had to clean up after he left... not a huge mess, but still, not great. After a few weekends, I actually managed to get the cartridges out myself with a bit of elbow grease (I'm female, 140 lb, with only basic tools, if that matters) and replace them, but the problem is still happening. I contacted them again via their web form, but I guess now that people love them on Yelp they can't be bothered to respond.
Ben Z.
Ben Z.
09/07/2011 12:00:00 SA
Made an appointment with Dawn 4 days in advance to install a new kitchen sink.  Seemed pretty straightforward, they said between 10 and 12.  I stayed home and waited until 1135am, when Dawn called me and said they were stuck on a previous job and asked me to reschedule.  I thought it was odd-- what would the point be of rescheduling if the original schedule could be cancelled at a moment's notice? I offered to wait it out and see if they would finish and be able to come, knowing my job was 1-2 hours at most.  I called again at 2 and offered for them to come in the evening or on the weekend.  Dawn said that she was waiting to hear back from her guys and would let me know.  That was the last thing I heard.  So, yeah, that's a one star job, guys.
Jacqueline S.
Jacqueline S.
08/05/2012 12:00:00 SA
Wow...on Saturday (8/4), I made an appointment for an after hours, weekend call (overtime response) for today (8/5).  Spoke  with warren who gave time windows available.  We agreed on between 10am and 12noon.  Followed up at 12:30.  No answer + no show +  no service  = poor review on yelp.  Not a good look.   Went  with another company and problem fixed  within three  hours of calling.   goes to show that a name change to Plumber 2 the Rescue doesn't make up for bad service.  Don't bother...would have given no stars, but am required to give at least one.
maggie p.
maggie p.
8/30/2016
Ed is amazing. Saturday night we discovered that we had no hot water. When we couldn't relight the pilot light ourselves, we tried to set up a So Cal Gas Co appt, but the next one was on Friday. First thing Monday morning, called Gas Co, but their guy didn't come until late that afternoon, and it took him almost 2 hours to diagnose that our water heater, only 6 years old, had an inoperative gas control valve. Thank Heaven for Plumber to the Rescue. They couldn't come that evening because they needed to get the part, but Ed showed up bright and early Tuesday, installed the part, and  [here's the awesome part] when the electronic pilot light wouldn't work despite new control valve, Ed look around and discovered that an electric line inside was broken. Who knows when that had happened since we'd never had to light the pilot since the water heater was installed. Ed twisted the broken ends together, replaced the insulation and - Hallelujah - it works. Now that's what I call 5-star service.
Allison W.
Allison W.
12/13/2009
I called the plumbing doctor to come out to a rental house to look at some sprinklers that were leaking. He was available the next day, which was great. When he arrived he hadn't brought the appropriate  tools for the job. He told me he'd have to come back the next day. As I was driving away 30 minutes later, he called again and told me that he had bought what he needed and was on his way back, so I returned to the house. He did not fix the problem, but offered a few options, saying he'd have to come back on another day.  When we'd both left Ihe tenants called me back twice to the house because he had left the main water line off, the back water line off and the gas line off. I have no idea why he even bothered to turn off the gas, as my plumbing issue was not gas related at all. I can only guess he got that line confused with the water line.

I was not going to write a poor review of his business, mainly because I usually don't take the time. However I also heard from a very reliable source that some of his reviews (especially the early ones) were written by people at his office
liza l.
liza l.
12/03/2009 12:00:00 SA
I had these guys come out to my house after reading these reviews.  There were roots growing into the one of the pipe lines that was causing the bathtub and toilet to backup.  Eddie, who was very nice, came out the first day by himself but it was a job bigger than him so he said he would be back the next day with someone else.  I talked to Warren over the phone and asked for a price estimate.  He gave me a few prices but said they wouldn't go over $400.  I paid $85 for coming out the first day.  The second day, he came with James who is obnoxious but still nice and a hard worker.  They worked hard and said the problem was cleared.  They charged us over $450 for having to use a bigger machine and I was told that Warren wanted $500 from us but the guys gave us a break.  Thanks but that's not what we were told over the phone.  We just paid because we were so thankful to have the problem cleared.  A few days later, I was going to wash the tub and found the problem had not cleared and was still backing up.  Called the guys again and they worked on the issue again for free.  Thank you for that!  We couldn't imagine spending anymore on the same issue.  

So the tub and toilet were working but the kitchen sink started backing up.  This time we called Schuelke Plumbing.  They were thorough, cleared the job and we paid $68 for them coming out the first time and offered warrantees for their other services.  The Plumbing Doctors were great and worked hard but I felt they charged more than what I would have paid to these new plumbers I found.  Oh, and the Plumbing Doctors said they would take a look into our pipes with a camera for $250 and up.  Schuelke Plumbing offered it to us for free.  They were ready, equipped, and efficient.
Gene K.
Gene K.
07/10/2012 12:00:00 SA
Most plumbing places in Marina Del Rey charge $100 just to come out to your house. Eddie came and fixed my backed up shower and also unclogged a slow running sink for just $80 bucks. Took him like 20 min to do both. This is the second time I used My Plumbing Doctor and will use them a third and fourth time.
Jason M.
Jason M.
8/20/2008
Had a backed up sewer so I called Warren on a Monday at 7am.  He was out within 45 minutes, snaked the line, and fixed my issues while being friendly and charging fair prices.  I'll be calling him for any future plumbing needs.
Justin T.
Justin T.
2/27/2009
Today I called Warren at My Plumbing Doctor because I bought a faucet at Costco and thought better of installing it myself.   Well, Warren was out to my place in less than an hour to do the installation as promised.  As I feared several things came up that I would not have been able to handle myself like one of the pipes provided with the faucet was about two inches too short and one of the old pipes broke when they took the old faucet out.   Well, it was no problem for them, they had all the parts in their truck and got everything worked out in no time at all.   I saved myself a headache, several trips to the hardware store and their prices were very reasonable so I would recommend Warren for sure.
Deborah B.
Deborah B.
12/26/2014
Great fast service with Matt and Josh
No problems and great prices
Thank you!!!!
Sandra E.
Sandra E.
7/17/2008
we had a problem with water draining from the outside of the house to the side wall and damaging the interior walls...Warren came to the rescue!! he did an excellent job and fast and solved all our problems, we couldn't have been happier. I would definitely call him again.
Always H.
Always H.
02/04/2011 12:00:00 SA
In my world, plumbers are like dentists and it's preferable to avoid both at all costs. I can't stand being yanked one way or another and that seems to be the typical MO with both dentists and plumbers - except in this case.  My Plumbing Doctor and in particular EDDIE ROCKS!  

Can you imagine loving a plumber?  Well, you'll love these guys because they take care of you with great sincerity.  I've used them and have referred them to others for a bit now and am really pleased with the service.  

Let me tell you a bit about Eddie - honest, pleasant and knowledgeable!  He's a man who comes into each and every job with the sincere interest of helping conclude a job in the most efficient and cost effective manner possible.  Now can you imagine?  The man makes you feel like family the way he 'takes such great care'.  He treats the business as if it's his own and is a fantastic representation of the organization.

Just a quick notation with a few other encounters - Josh is the son of the owner and has to be the most humble, friendly and polite person on the planet.  Meeting Josh makes you proud - because he's such a genuinely nice guy with great character.  It oozes from his pores.

I happened to also meet Fernando who was also extremely friendly and incredibly pleasant.  

I can't say enough about these guys.  Quality focused, caring and honest. Imagine an honest plumber...that's worth reflecting on because it's such a rarity.  

If there's a problem, give them a chance to make it right because they will - without fail.

I have a list of preferred contractors in an effort to avoid the riff raff and at the top of my plumbing list is My Plumbing Doctor.  They've very quickly beat out multiple plumbers I trust, know, have used for years and am really fond of because of their integrity.  

These guys are definitely diamonds in the rough and you won't be disappointed.
Bill K.
Bill K.
7/20/2011
I'm not sure how this company has garnered so many positive reviews.  I can only conclude that many of them are written by the company themselves or their friends and families, or possibly, that I was one of the few to receive terrible service, and terrible it was.

The first time I used them for a leak under the kitchen sink, the technician came, made his repair and charged the standard $75 service charge.  The problem remained unchanged.  He came back the next day, apologized saying there was another issue he had not noticed, charged another $75 and was on his way.  I let it slide.

The next time I used them, foolish me, for a backed up toilet, the technician came, did his assessment and determined there was a blockage and that we needed a new toilet.  I asked him why we would need a new toilet if there was a blockage.  He could not answer.  I asked him if he thought it would be worthwhile to take the toilet off it's base and examine it for a blockage, clear it out and replace it.  He said, I hadn't thought of that, that's a good idea but if I do that and there isn't a blockage, you'll have to pay the $120 additional dollars for the work.  This man was not the knowledgeable service technician they advertise on their website.  He was clueless.  

I reported the incident to Warren, the boss, who agreed with my assessment that his technician was less than stellar, and agreed to personally handle the case the following Monday.  Three days later no word from anyone and when I called up to find out what was going on, Warren was on a week long job and unavailable.  

BEWARE THIS COMPANY
Jeremy E.
Jeremy E.
10/05/2013 12:00:00 SA
I called Plumber to the Rescue after another plumber failed to show up.  Eddie was at my door an hour later.  He got the job done quickly and charged a fair price.  Totally decent guy, too.  I will definitely use them again.
Tyler S.
Tyler S.
12/19/2013
I work as the receptionist for a wellness center and when I went in one day, I was tasked with finding a reliable plumber for cheap, and to get him in within 2 hours at the latest to fix both of our bathrooms (which had backed up at the same time). After calling many-a-plumber and being told the earliest all of them could come was the next day, I found these guys. They got in and out within my deadline and they were fairly cheap for the services we needed. They were also very nice and were able to fix the problem without it interfering with our business.
victoria l.
victoria l.
08/07/2014 12:00:00 SA
Quick, on time, fair pricing and clean friendly service.  My second time using them. Josh is great.
Monique F.
Monique F.
1/24/2014
Our rental property had an issue with a flooded toilet and I called Plumbers to the Rescue based on the high Yelp ratings.  They are able to come the same day to resolve and the worker on-site was AWESOME.  He fixed everything and gave good advice for future use.  The water had seeped into the unit below us and he even went downstairs to check if any water damage had occurred.  The owners below were naturally very upset, but had calmed down once he checked every nook and cranny to see if there was any damage and thankfully there wasn't.  His customer service skills were excellent and the prices were fair.  I'd highly recommend!
Amanda L.
Amanda L.
08/02/2016 12:00:00 SA
I called Plumber to the Rescue after my bathroom sink stopped draining and they were great. Eddie was at my apartment within an hour and a half of me calling. He was in and out of my place in under 30 and I got a great place. Would totally recommend :)
Elisa J.
Elisa J.
10/25/2009
Although I have used Fisk it successfully (prior to ownership change) I called Plumbing Dr because of the Yelp reviews.
My experience was just not as positive.
I explained the problem to the receptionist in detail (it has occured before)  The main line gets clogged and everything will back up.  Because they ran late, I was with a client.  My co-worker pointed them in the direction of the sink and bathroom.  She said it took him about 5 min....he simply snaked the toilet (and left a mess) . He tapped on my
door to get paid ($78) made a somewhat inappropriate remark
(he thought he was being funny, I suppose) and left.  
The problem was not solved .  Normally I would be calling and asking them to return and correct it but nothing about the experience was ok.
Update: Not long after my post, Warren, the owner called. He was very gracious and apologetic. I appreciate it. I feel bad giving anyone a bad review....as a business owner I know how difficult it is.  So they are getting a thumbs up for caring. If I have another issue I will give them the opportunity to earn the last star!
Unfortunately I needed a plumber , yet again!  Gas leak (yikes!) due to a line that had to be replaced.  The Owner had been so gracious, I decided to give them another try.  Warren did a great job.  He earned that 5th star!
Debra M.
Debra M.
7/21/2016
Our kitchen sink was not draining.  I called the office at 6:30am and the plumber was at the house by 8:05am.  Eddie was great - he was prompt, friendly, and fast.  He had the sink snaked out in 15 minutes with no fuss.  The price was reasonable.  I will definitely use them again.
Paul L.
Paul L.
03/04/2014 12:00:00 SA
Prompt and professional. If you are tired of being ripped off as well, call these guys. I was offered several options about how my problem could be handled. I will call them again next time.
J C.
J C.
2/23/2011
What can I say?? They were exactly what we needed at the right time! We had a main sewer line problem, which started out as a drainage problem in our shower. After multiple attempts to do it ourselves, it became vividly clear that we were going to need a little more help.

Of course, our biggest concern was that we would be ripped off by a plumber, so we turned to yelp to get advice from our neighbors. We initially called Drains Unlimited but they were short-staffed today so she graciously referred us to My Plumbing Doctor. We called at 8am, told them our issue and were told that they would send Eddie out b/c he's the expert with these problems, they gave us a window of 11-1pm. He showed up at 11:45. He was out in less than an hour and was really great, explaining what needed to be done and answering all the questions that my hubby had. Eddie was really professional and hardworking, and he didn't waste time AT ALL!

We were charged about $90 for his work/time and it was money well spent. Now we can shower, flush and use the water in peace.
john m.
john m.
04/02/2010 12:00:00 SA
The execution of the job that these guys did for me (a large, expensive two-day job) was fast, efficient and professional. My complaint stems from the fact that they didn't do exactly what they said they were going to do.

They came out for an estimate last fall and quoted me a price of $1200 for a drainage system. A few months later, I changed my plans for the system's configuration, so I asked them to come out and do a second estimate. This time, the price was $2100. I asked why the jump was so significant, and the main answer I got was that they would have to pour two concrete pits instead of one. Okay, I said. You're hired.

When the job was done, ZERO concrete pits were poured. They simply placed pre-formed plastic buckets in my dirt. When I called them on it, both the installer and the quoter assured me that plastic was the better option. Okay, but then why was I quoted a price that included the cost of pouring concrete? Hmm. I smell a bait-and-switch.

Bottom line: They were efficient, professional and polite. So far as I can tell, the system works as expected (though we've had virtually no rain since they installed it). I just don't like being sold something that isn't delivered as described. Selah.
Linda S.
Linda S.
12/23/2009
Delighted with Warren. Reasonable prices. Professional attitude. Quickly unjammed our garbage disposal. Watch out for putting lemon pits in your disposal.
Hollye H.
Hollye H.
03/10/2009 12:00:00 SA
Called today for a clogged bathtub drain. Warren was really helpful on the phone, and James came out and provided fast, friendly service. Will definitely be using them again for any future plumbing issues.
Wilafur L.
Wilafur L.
12/28/2010
eddie came out within the alloted window and was able to diagnose and fix the drain blockage in the shower shower drain and the bathroom sink.

all i can say is that the wookie he snaked out of the shower drain was f'ing disgusting.....about 20 long and looked like a big hairy rat!  he didn't pull a wookie from the sink drain but pulled out some caramel colored sludge that smelled really bad. gross.

eddie kept me up to speed and did a great job.  he also helped reset the water level in my toilets as the original contractor set the level too low.

they are honest, fast and nice folks.  two thumbs up!
Mr P.
Mr P.
5/18/2011
I had a sink stoppage so i called a plumber I usually see around town, and after they failed to return my call I turn to Yelp. After a quick search I decided on My Plumbing Doctor after seeing all the positive feed back, they show'd up well with in the time frame given and snaked the drain. They fixing the stoppage and were gone so quickly that I almost felt ripped off! ;) looks like I found our new plumber
Patty S.
Patty S.
4/16/2012
After I posted my 2 star review, the owner, Warren, contacted me and apologized for the service.  Not only did he apologize, but he offered different ways to make up for my negative experience. He offered to do the next service request himself, but since I've moved out of the area, he then offered a refund for the previous service.
I was pretty impressed at how customer satisfaction was so important to him.
Nick H.
Nick H.
4/30/2012
Had a small job unclogging my kitchen sink. Tried calling other plumbers or handyman but Plumbing Doctor was the only one that actually picked up the call and could come over within 2 hours.

Warren showed up. The guy is very professional and knows what he is doing. Very happy with the job.
P F.
P F.
7/31/2015
Warren solved my issue over the phone instead of sending someone out. He seems knowledgable and trustworthy.
Scott B.
Scott B.
12/31/2014
As a homeowner, plumbing emergencies are the worst.  They're a stressful and expensive experience... especially on New Year's Eve when your toilet, tub, and shower are backed up..  
Matt and Eddy arrived promptly, told me everything that they needed to do, got the job done quickly, and explained the problem without trying to sell me any add-on nonsense.
5 years ago today, I had the exact same problem, called Mike Diamond, they charged me more than twice as much, made me wait forever, and told me I needed thousands of dollars of repairs.  Never again...
Thanks Matt and Eddy!!! You're my guys from now on, and I'll recommend you to all my friends.
Julie G.
Julie G.
03/10/2011 12:00:00 SA
After freaking out because my relatives over exaggerate everything and said it would cost me thousands of dollars to fix, I went to Yelp to find the best of the best. 118 5 star ratings, clearly says something.  I wrote an email at 12am about my toilet gurgling, and emptying...They wrote me back a couple of hours later telling me to call in the morning.  I called and they all greeted me as the girl who emailed them last night, which I loved.  2 hours and $99 dollars later everything was fixed.  Eddie was quick, and nice...and I am very happy!
Felicia W.
Felicia W.
2/21/2010
I had put off six (6) months calling a plumber for an upstairs toilet that when flushed seemed to sound through out the entire house.  I just knew it was going to cost, so I waited and waited, until finally I figured I'd bite the bullet, dust off a credit card and get the problem resolved.  I called My Plumbing Doctor on a Monday around 9:30 AM.  Someone was at my home same day by 12:00 PM!  Wow! He was such a nice and funny guy that when all was said and done - within 20 minutes he had me going.  It was a matter of replacing an antiquated pump, a twist here, a tightening there and it only cost $99!  Oh boy!  I will definitely call them again should I have an issue!
Dean W.
Dean W.
8/26/2016
These guys are the best. Friendly, professional, knowledgeable, always on time -- and they never leave you hanging. They've been to our home for various plumbing problems and it's always done as promised and at a competitive price. Eddie was here this week to fix a couple leaky faucets, but the replacement parts for a discontinued line of fixtures were impossible to find -- Eddie stuck with it and found parts to make it work, which somebody else would not have done. Great guy, great plumber, and a great help. We're very lucky to have them in our backyard.
Jules L.
Jules L.
11/26/2008
I highly recommend Warren from My Plumbing Doctor.  He was courteous, accommodating to my schedule, and showed up on time.  He fixed my shower without any problems and was in overall very professional.  His rates are very reasonable, too.
Jonathan G.
Jonathan G.
10/02/2009 12:00:00 SA
I had called several plumbers in an effort to get someone out to snake my shower tub drain, but they were either too expensive or just sounded flaky (funny how you can tell that over the phone). After happening upon the positive reviews on Yelp, I called & spoke with Warren, and he came out the next morning at 7am. He was punctual, polite, neat in his work, and had the job done in about 15 minutes. I no longer have to take military showers, and I know who I'll be calling the next time we have a plumbing issue.
Lisa Y.
Lisa Y.
8/16/2012
Eddie was there on time, quickly fixed my problem, taught me how to fix it myself next time, and left within 5 minutes.  Even gave me a spare tool so I can use it in case this happens again.  Thanks Eddie!
Louis G.
Louis G.
6/18/2011
Just another encomium for this business, and for James in particular. 6 pm, on the day before I was to leave for NY, there is water dripping onto my dining room table. Panicked, I check Yelp reviews and find My Plumbing Doctor. So nice on the phone, and within an hour James arrived, and within another half hour, problem solved. Not expensive, either. Could not have been better.
Shawna W.
Shawna W.
1/14/2010
OMG! My Plumbing Doctor is AWESOME!!!!! Called yesterday and they had an appointment for me the very next day...in the morning no less!!! How awesome is that? The technician they sent to stop my constant running bathtub faucet, Eddie, was polite, helpful, informative, and friendly!!! He did not mind that I stood over him watching him repair the faucet and answered all of my questions!!!! Warren, the owner, has hired the best when he hired Eddie!!! My mom and I feel like Eddie is our personal plumber!!!

Who knew HONEST, DEPENDABLE, REASONABLY PRICED plumbers existed in Los Angeles? Believe me we have encountered some of the worst plumbers in the past. Now we have a plumber and a plumbing company for life!

My Plumbing Doctor, consider your company and services referred...to everyone I know! Thank you!!!!!
P F.
P F.
7/31/2015
Warren solved my issue over the phone instead of sending someone out. He seems knowledgable and trustworthy.
Scott B.
Scott B.
12/31/2014
As a homeowner, plumbing emergencies are the worst.  They're a stressful and expensive experience... especially on New Year's Eve when your toilet, tub, and shower are backed up..  
Matt and Eddy arrived promptly, told me everything that they needed to do, got the job done quickly, and explained the problem without trying to sell me any add-on nonsense.
5 years ago today, I had the exact same problem, called Mike Diamond, they charged me more than twice as much, made me wait forever, and told me I needed thousands of dollars of repairs.  Never again...
Thanks Matt and Eddy!!! You're my guys from now on, and I'll recommend you to all my friends.
Julie G.
Julie G.
03/10/2011 12:00:00 SA
After freaking out because my relatives over exaggerate everything and said it would cost me thousands of dollars to fix, I went to Yelp to find the best of the best. 118 5 star ratings, clearly says something.  I wrote an email at 12am about my toilet gurgling, and emptying...They wrote me back a couple of hours later telling me to call in the morning.  I called and they all greeted me as the girl who emailed them last night, which I loved.  2 hours and $99 dollars later everything was fixed.  Eddie was quick, and nice...and I am very happy!
Felicia W.
Felicia W.
2/21/2010
I had put off six (6) months calling a plumber for an upstairs toilet that when flushed seemed to sound through out the entire house.  I just knew it was going to cost, so I waited and waited, until finally I figured I'd bite the bullet, dust off a credit card and get the problem resolved.  I called My Plumbing Doctor on a Monday around 9:30 AM.  Someone was at my home same day by 12:00 PM!  Wow! He was such a nice and funny guy that when all was said and done - within 20 minutes he had me going.  It was a matter of replacing an antiquated pump, a twist here, a tightening there and it only cost $99!  Oh boy!  I will definitely call them again should I have an issue!
Dean W.
Dean W.
8/26/2016
These guys are the best. Friendly, professional, knowledgeable, always on time -- and they never leave you hanging. They've been to our home for various plumbing problems and it's always done as promised and at a competitive price. Eddie was here this week to fix a couple leaky faucets, but the replacement parts for a discontinued line of fixtures were impossible to find -- Eddie stuck with it and found parts to make it work, which somebody else would not have done. Great guy, great plumber, and a great help. We're very lucky to have them in our backyard.
Jules L.
Jules L.
11/26/2008
I highly recommend Warren from My Plumbing Doctor.  He was courteous, accommodating to my schedule, and showed up on time.  He fixed my shower without any problems and was in overall very professional.  His rates are very reasonable, too.
Jonathan G.
Jonathan G.
10/02/2009 12:00:00 SA
I had called several plumbers in an effort to get someone out to snake my shower tub drain, but they were either too expensive or just sounded flaky (funny how you can tell that over the phone). After happening upon the positive reviews on Yelp, I called & spoke with Warren, and he came out the next morning at 7am. He was punctual, polite, neat in his work, and had the job done in about 15 minutes. I no longer have to take military showers, and I know who I'll be calling the next time we have a plumbing issue.
Lisa Y.
Lisa Y.
8/16/2012
Eddie was there on time, quickly fixed my problem, taught me how to fix it myself next time, and left within 5 minutes.  Even gave me a spare tool so I can use it in case this happens again.  Thanks Eddie!
Louis G.
Louis G.
6/18/2011
Just another encomium for this business, and for James in particular. 6 pm, on the day before I was to leave for NY, there is water dripping onto my dining room table. Panicked, I check Yelp reviews and find My Plumbing Doctor. So nice on the phone, and within an hour James arrived, and within another half hour, problem solved. Not expensive, either. Could not have been better.
Shawna W.
Shawna W.
1/14/2010
OMG! My Plumbing Doctor is AWESOME!!!!! Called yesterday and they had an appointment for me the very next day...in the morning no less!!! How awesome is that? The technician they sent to stop my constant running bathtub faucet, Eddie, was polite, helpful, informative, and friendly!!! He did not mind that I stood over him watching him repair the faucet and answered all of my questions!!!! Warren, the owner, has hired the best when he hired Eddie!!! My mom and I feel like Eddie is our personal plumber!!!

Who knew HONEST, DEPENDABLE, REASONABLY PRICED plumbers existed in Los Angeles? Believe me we have encountered some of the worst plumbers in the past. Now we have a plumber and a plumbing company for life!

My Plumbing Doctor, consider your company and services referred...to everyone I know! Thank you!!!!!
Rena C.
Rena C.
11/10/2011 12:00:00 SA
Highly recommanded! Super professional, nice customer service, and very honest.
We had them over to check our floor furnace. James is the guy they send out. He's very professional, good at what he does, and came 10 mins before the appt time. He went above and beyond to help us with our problems. We'll never go with anyone else but him.
Eddie A.
Eddie A.
6/20/2012
The first plumber diagnosed the problem as a defective/leaking garbage disposal.  He didn't have a unit in his truck and did not charge me for the visit.  Later that weekend I purchased the recommended disposer unit at Home Depot.  I made another appt and Warren arrived at the given time and installed the unit promptly and efficiently.  Great service, will call on them again.
Renata V.
Renata V.
11/26/2013
My water heater was broke...again...Susan is amazing Darling, you poor thing...I am going to get someone to solve your problem right away...not even if I need to ask the owner who is a plumber to go himself.....you can't stay without hot water!.  Eddie, one of his plumbers who is really kind, fixed my water heater very quickly as he always did....unfortunately for me, they needed to change a few parts so the the manager called another plumbing company this last Friday for insurance reasons....OMG....my hell started them... miss you so much guys!!! Terrible experience with the other BAD company today! THANK GOD YOU GUYS ARE COMING TOMORROW TO SAVE MY DAY!!!! BEST COMPANY!!!! Below my experience with the bad company....a good plumbing company that cares about the client is everything....Plumber to the rescue is that!

yelp.com/biz/abes-plumbi…
TJ K.
TJ K.
06/07/2013 12:00:00 SA
First off, I wanted to say it takes a lot to motivate me to go online to write a review on any business, but based on the situation I felt it fair to voice my opinion. Even though I did not complete any services with this business because I live in a condo complex and apparently they have their own contracted plumber for main line issues, I will say that Warren the man who not only took my call but also came to my home to trouble shoot my issue is extremely professional, kind, and gracious. He arrived timely, was polite and helpful. I will be keeping his information should I need a plumber in the future.
Kevin K.
Kevin K.
4/14/2015
Plumbing tech was scheduled to arrive from 11am to 1pm. Had to call twice to find out eta. Ended up arriving at 145pm. You think with all the technology these days, we wouldn't have to wait around for someone to show up.... Anyways, tech couldnt figure out how to resolve issue. He called his boss to get more advice, which pretty much sums up the whole experience. Waited two hours and 45 mins. Still no hot water... Had to take afternoon off of work. Paid 80 bucks service call. I'll let the people decide for themselves. Good Luck people.
Marni O.
Marni O.
1/19/2011
This place is awesome! Greg took my call right away, made time for my emergency in his busy schedule, fixed my problem quickly and efficiently and was honest and clear about cost, and what the problems were. I felt the price was fantastic, especially considering the I-need-it-now, on the weekend situation. I highly recommend this company!
Ali G.
Ali G.
7/19/2012
We called My Plumbing Doctor based on positive Yelp reviews. The scheduler, Dawn, was very friendly and was able to get us an appointment at a time agreeable to us. She also called to let us know when the plumber was on his way. Eddie, the plumber, surprised us by removing his shoes, a first for us. He then inspected our toilet and explained to us what the problem was, told us how much it would cost and immediately got to work. Eddie was friendly, informative and professional. We will definitely call My Plumbing Doc for future repairs. It's great to have a reasonable and reliable plumber in Culver City.
John K.
John K.
7/20/2012
A very honest plumbing company.  I had to get my main piped snaked and Eddie shows up and not only snakes the main pipe but explain to me every step of the way.  Along with tips on how not clog the line.  I also had a minor kitchen sink piping issue and he practically just did the work for free.  Eddie was very honest and straight forward.  I am very happy with My plumbing Doctor's service.
Gregg R.
Gregg R.
08/11/2012 12:00:00 SA
Called three other plumbers on a Saturday to fix a backed up kitchen sink.  Estimates were all around $300 and a 4-5 hour wait.  My Plumbing Doctor actually picked up the phone and had someone at our house in 2 hours and on time.  Eddie did the job quickly, was a pleasure to deal with, and did not try to upcharge us for anything.  Cost was only $120.  We highly recommend them, will use them again and you should too.
Allyson R.
Allyson R.
10/13/2012
Ok, so it's 4:30 on a Saturday, and my friend who was helping me with some odd jobs around the house had a mishap with the pipes under the bathroom sink (it was very old, galvanized pipe, so not really his fault). Anyway, the water is shut off, the local hardware store is closed, and I'm desperately looking for a nearby plumber that has 24 hour service. Luckily, through Yelp, I found My Plumbing Doctor! The person who answered the phone said he'd have someone here before 6pm. James, the very nice plumber on call, actually arrived at 4:45, and had everything fixed in less than an hour. The price was very reasonable considering the day/time/emergency. I will definitely recommend them, and use them again myself in the future. VERY happy with the service!!
e v.
e v.
5/15/2015
They showed up right away, fixed my backed up drain and helped with another toilet issue.  Very affordable.  Highly recommend.
Richard M.
Richard M.
7/20/2016
Eddie was quick, courteous, articulate and very efficient ... The whole unclogging operation clocked in at less than 15 minutes and the price was excellent by local standards.  We usually forget who we called the last time.  We'll remember this time.
Frank K.
Frank K.
7/28/2010
If you call anyone else you are throwing away your money and making a mistake. These guys are honest and won't waste your time. Great service. James is the guy who services my neighborhood. Good guy, fair prices and excellent quick service.
Seth B.
Seth B.
6/15/2012
Hallelujah it's no longer raining under my house!  
We heard water running, yet nothing was on....  Uh Oh!!  Then I saw the geyser under the house, and promptly shut off the main, reached for the iPhone and cranked up Yelp.  Astounded by the outpouring (pun intended) of praise, I dialed up.  

Within 45 minutes, James was under the house, had diagnosed the problem, and was at work on the solution!  Mind you this was Friday at 6:15pm!  He was good natured, good humored and only jabbed a little bit about us disrupting his dinner and TV time.  He is a real ace and will definitely be a go-to for future needs, hopefully during regular business hours.....  Knowledgeable and excellent at his craft, James is a must in the Rolodex of any home owner!
Mark S.
Mark S.
9/13/2012
Eddie was on time. He explained what was needed before starting, and what he did upon completion. Work was good, quick, and reasonably priced. Eddie quite understandably took pride in his work.
Chuck F.
Chuck F.
12/24/2014
Backed up sewer line on Christmas Eve.  Warren sent his team out right away.  Matt took care of business, now able to enjoy christmas eve dinner with my family.  Thanks Matt.
Ihab B.
Ihab B.
2/16/2014
Excellent plumber for your needs contact warren or Susan... Has been in business for 30 years
Barry B.
Barry B.
11/05/2008 12:00:00 SA
Woke up this morning with more plumbing problems, called Warren (My Plumbing Doctor) and set up an appt, for later in the day. He snaked my main line and now everything is flowing freely. He also took a look and fixed a minor problem in my other bathroom in about two minutes. Super cool guy with great prices. Please see my other review for prior work he did and feel free to email me for a reference. No way is this plumber a one star! I'll be calling him again and referring him to my friends and family and of course all Yelpers.
Wei W.
Wei W.
01/10/2010 12:00:00 SA
I've used the service before about a year ago. They did a good job last time. In the past few days I saw the slow drainage to come back again in my kitchen sink. I called them again today on Sunday. Warren and Eddie didn't come this time. James came and finished the job within half an hour. It's a quick and clean job done.

I didn't know service on Sunday would cost a bit more (usually 1.5 or 2 times the usual rate). It's part my fault that I didn't confirm the rate before calling them in on Sunday. But I called Eddie and complained. Eddie was very reasonable and since I am an old customer, they agreed to just charge me the usual rate plus a nominal tip for James. I was happy. I'd recommend them to others for their courteous service and professionalism.

I promised to write them a good Yelp review. I am a man of my words.
Amy H.
Amy H.
10/26/2010
Stopped up toilet - my landlord never called me back. I found these guys on yelp - they were here in an hour, took off their shoes before coming in and had everything cleared up in 15 minutes. The bill was $112, which I think is great for a Saturday night call and a one hour response time!
Stephanie L.
Stephanie L.
12/20/2010
Thank god for yelp.  I had originally called Rescue Rooter for my serious problem and after reading the horrible reviews here on yelp I called back to cancel.  I called My Plumbing Doctor, based on the fantastic reviews and was so happy that I did.  They were at my house within an hour of calling.

Warren was unbelievable.  He was so determined to figure out the best, most economical way to fix my problem.  And it wasn't an easy problem.  The sump pump in my backyard that gets rid of the excess water that runs through the drains had most likely crapped out and I was left with massive flooding in the backyard and garage.  He was completely knowledgeable and methodical in figuring out the problem and fixing it.  He also helped to pump out the water from the garage and driveway so that I didn't have to deal with that on my own.

I highly recommend My Plumbing Doctor as reliable, thorough and fairly priced.  I hope to not have any other plumbing issues, but if I do I will definitely call them again.
Scott N.
Scott N.
3/21/2011
I had a problem with my shower and gave them a call.  They got back to me right away and Greg came over the same day.  He knew exactly what the problem was, was very personable, and he fixed it right away.  Easily the best service call I ever had.  I recommend these guys 100%.
Derek B.
Derek B.
8/30/2013
I can only echo the other reviews here.  James gave me a 15 minute notice he was on his way.  Once he arrived, James addressed both my shower problem and my fireplace problem in under 15 minutes.  He went to the supply store, came back, and had everything finished in under 90 minutes.
The charge was about 30% less than the other quotes I'd received.  Then, I'd accidentally handed James an extra $50 bill when I paid.  He chased me down from his truck to give it back.  I was pleasantly surprised at the honesty and dedication James put into his work, and I pray for the other wretches in the area, because they are about to lose a TON of business to these guys.  Plumber to the Rescue, James, I thank you!
Lara E.
Lara E.
5/27/2015
I want to thank Eddie, Matt and Susan for taking care of me in a polite and efficient manner.  I had called our regular plumber who is fantastic, but she could not come until next week.   We had a hot water heater leak.  We were not waiting a week for hot water and a flood.   So I decided to try a local Culver City plumber.   I am very pleased with the timeliness and Susan's scheduling ability to find time to fit my plumbing issue in on the same day I called.  I am also impressed by the cleanliness and professionalism of both Eddie and Matt.   We will definitely be using them more often for our future plumbing problems.
Kim P.
Kim P.
1/19/2015
I have used Plumber to the Rescue in the past and they remain on my go-to list for service.  I don't often write up these reviews unless they are horrible or fantastic, beyond the norm.  In this case, I want to comment on the receptionist, Susan, who is the latter.  She was so responsive, knowledgeable, and had wonderful customer service, friendly, concerned, and followed up as needed, which was a lot on a recent situation.  She is the front lines and makes a huge difference in not only first impressions, but overall coordination of service.  THANK YOU, Susan!
Gabby B.
Gabby B.
4/24/2009
Great service! Warren arrived right on time (7am!!), knew exactly what was wrong, and fixed it right away. I was charged exactly what I was quoted over the phone - no extra add-ons! And he was extremely courteous!

Next time I have a problem, I plan to call them again.
Ron L.
Ron L.
08/11/2012 12:00:00 SA
My bathtub was backing up when I ran the water in the kitchen sink. I did a search on Google for plumbers in Culver City and out of several of them I read the Yelp reviews on My plumbing Doctor.  I don't think I will use another plumber. From the time I called their office to make an appointment until  Marty the plumber was done it was about 1 hour. Marty is professional, cleaned up where ever he workded, recognised the problem, got the right tools and explained the problem to me and took care it. I described the problem to his office, as It  turned out it was the problem I described to them  and  they charged me what they quoted me on the phone.

I am putting them in My Contacts in my cell phone.
Joseph D.
Joseph D.
7/18/2013
Eddie was great. Quick, effective, and easy. Snaked drain clean. No fuss. Highly recommended.
Gary Z.
Gary Z.
5/30/2013
I found PTTR via Yelp and was very satisfied that they sent someone over in 2-3 hours and the repair was done fast for the minimum hour charge. I recommend them and wouldn't hesitate to call them in the future.
Mark H.
Mark H.
05/07/2016 12:00:00 SA
I called around 3pm to see if I could get a plumber out to fix a shower drain and a leaking toilet.  These folks were great.  Josh showed up right when I was told he would be there.  He wasted no time.  He fixed everything within 30 minutes.  Their pricing was reasonable.  I will definitely use them again for my plumbing needs.
Miriam M.
Miriam M.
9/30/2011
Josh and Joey cleared a clog in our kitchen drain this afternoon.  They were friendly, fast and left the kitchen cleaner than when they arrived.  I'd absolutely call this company again and highly recommend their services!
H.A. A.
H.A. A.
5/18/2011
These guys were awesome.  The bidding process was simple and clear.  They came at the time they promised, and worked effectively until it was finished, at which time they left the place clean.  During the process, Warren kept me in touch with everything we encountered, because this job involved some factors that were unknown until we started digging.  Compared to other plumbing services I've used My Plumbing Doctor stands out.
Paul R.
Paul R.
03/08/2013 12:00:00 SA
I needed to convert my antiquated electric stove to gas, so needed to run a gas line into the kitchen.  The service was prompt.  The work good.  The price was lower than other estimates and they were very neat and courteous.
Doree K.
Doree K.
03/01/2013 12:00:00 SA
Thank goodness for Warren and company! Had a water issue. Initially called another plumbing company, Fisk It. They came out and said they would have to tear out the outside wall to fix problem. $1200 estimate! Long story short, I told Fisk It that I needed another estimate and they immediately dropped the price to $900! I thought this was shady.
Warren at Rescue sent out a plumber, James, who took some time to diagnose my problem and run a few tests. He said let me try something.
He fixed the problem 5 minutes later and charged me $145!!! Thank God for James and Plumber to the Rescue!
Gary and Doree-Mar Vista
Helly M.
Helly M.
3/23/2015
I actually created an account on Yelp just to leave this review!   We used them for the second time yesterday and are more than pleased.  We called last evening (Sunday) at 5 pm:  they had someone out to our house by 6 and the problem fixed by 6:30.  We expected to pay a premium for Sunday evening service but the cost was more than reasonable.  We will definitely use them again.  Thanks PTTR!
Callie H.
Callie H.
06/09/2009 12:00:00 SA
After coming home from the movies to a flooded kitchen, I knew I needed Yelp. Further investigation of the flood indicated that a leaky garbage disposal was to blame. I called My Plumbing Doctor and Warren agreed to come out the next day and take a look. He was very polite and friendly and was even nice to my little doggie (bonus points!) He found the problem right away, my garbage disposal was old and had rotted through from the inside (eew.) It had tiny holes in it and he showed me how he could poke through it with a pencil. Yikes!
He had the parts in his car to replace it right there. He offered me an upgraded version of what I already had or just the same type as before. I appreciated that he gave me options but didn't try to upsell or tack on extra items. Also, he didn't charge me overtime hours even though he came at 5:30.
He had my kitchen as good as new in under an hour, clean and spotless. He talked me through everything he did and the price was very reasonable.
If you have ANY plumbing needs, save yourself a headache and call My Plumbing Doctor. I can't thank the other yelpers enough for their honest reviews of these guys' excellent services!
Melissa S.
Melissa S.
12/31/2008
they did exactly what they said they would - and were on time, polite, personable & what the future may hold. I would highly recommend them for any plumbing job.
Craig R.
Craig R.
1/31/2010
Fast, friendly, honest, and fair.  What more could you look for in a plumber?
Chrissy P.
Chrissy P.
5/20/2010
awesome awesome awesome!! I would definitely recommend these guys! family owned and really sweet. I got a great deal and they came quite quickly. put in a request at 11 at night, they called by 6:30am and were here by 9:45 which was awesome! they fixed the slow drain and my toilet (which was disgusting) and charged me a really really really reasonable price!
Kristina G.
Kristina G.
09/07/2010 12:00:00 SA
I called this morning at 8AM with a backed up sink and was surprised to get a same day appointment, even more surprised when it was at 9AM. Warren was at my house promptly at 9 and finished ten minutes later. He thanked me for my business and was so professional. I highly recommend Warren!
Melissa B.
Melissa B.
12/18/2010
James came out on a rainy Saturday, well within the time frame estimated, and did a terrific job replacing our toilet. Very reasonable, very efficient, very courteous.  We would call them again.  This is the plumber to call, especially in an emergency.  We found them on Yelp.
howard c.
howard c.
04/04/2012 12:00:00 SA
Warren came on time, was affordable and really came through with my home plumbing problem. We also use these guys at the restaurant I work at because of their great reputation. Definitely recommend them.
Rita S.
Rita S.
03/09/2015 12:00:00 SA
Excellent  service.  We had a drain issue that first Eddie and Juan handled, and then the owner Warren and his assistant ..  Everyone showed up on time, polite, knowledgeable and fair pricing. I definitely would recommend them, since many or the people in this field either do not know what they are doing, or try to stiff you with unneeded work.
Michael A.
Michael A.
9/22/2009
We had some minor plumbing issues in our 50+ year old home. Our last plumber experience was poor in quality and service, so I decided to see what Yelp had to offer. For my neighborhood, Windsor Hills, it did not take much searching to find this 5-star plumber in nearby Culver City. Oh, did I happen to mention that I did this on Labor Day? My wife called and left a message on their business voice mail - figuring we'd hopefully hear from them the next morning. Not even 20 minutes later, My Plumbing Doctor called us back (on the holiday). We scheduled for Wednesday afternoon. Needless to say, they arrived on time, took care of everything on our list (expertly), and charged us very reasonably. No one wonder this service is amassing 5-star reviews! All of plumbing needs will go these guys, and it'll be them who I recommend to family and friends.
Matt Y.
Matt Y.
4/13/2010
Well, I was a bit skeptical of all the 5 star reviews, but I have to say that the plumbing doctor was quick, easy, and reasonably priced.  Called on a Friday to have my new kitchen faucet installed, and they offered to come out Monday, but I chose Tuesday morning at 7:30 so I could still get to work after they finished.  Warren arrived 5 minutes early, worked quickly and efficiently and 45 minutes later I had my new faucet installed.  No muss, no fuss.
David R.
David R.
12/10/2012 12:00:00 SA
Eddie just came out to fix a blockage and it was my family's first time using My Plumbing Doctor.  The service is clean, honest, and the communication leading up to the house call was great. Eddie was very likable and I had the pleasure of talking with him and got to learn more about the company. They are a small, family-owned operation. They believe in good, honest work. My late grandpa was a plumber and I could tell that My Plumbing Doctor is a company that embodies the same kind of integrity, work ethic, and customer service that he believed in. I'm an instant fan!
Anton L.
Anton L.
8/24/2015
These guys are fast!! Showed up within an hour of calling them. Fixed the mainline drain issue, helped me with my dishwasher and were done within 10-15 mins. And they have a 30 day warrantee on their work. Good work.
Bess B.
Bess B.
6/28/2013
We initially hired Plumber To The Rescue to repair our two office water heaters. It wasn't a quick or easy job, but they did excellent work. Prior to the work, we called several places for quotes. We felt P2R gave the best value for money and were up front regarding warranties, unlike some of the other plumbers. A huge thank you to all of their staff, especially Eddie, for their excellent service. I would absolutely recommend these guys and will call them again for future plumbing needs.
Rie K.
Rie K.
1/29/2015
Wonderful service by Eddie and Ray.  They were friendly, respectful of our house rules (no shoes and don't let the cats out) and fixed our leak very quickly.  I would use them again and again.  Their customer service on the phone was sweet too.
Cha-cha C.
Cha-cha C.
6/23/2009
I arranged for this plumber to come to my house the following day to fix a few sinks.  The next day about 1/2 hr before he was due to come, he called to tell me he was still at a previous call and wouldnt be able to make it.  BUT he did send his brother who has his own plumbing service.  While I initially thought this sucked, his brother turned out to be a FANTASTIC plumber.  He arrived promptly, close to the scheduled time. My husband was the one who met him and he raved about this guy.  He said he was very professional, honest and was a genuinely nice guy.  We're both very pleased with the work he did and his pricing was fair.  While the Plumbing Doctor didnt actually do the work, I can say that he was very apologetic for the inconvenience of having to cancel, and his referral worked out great.  These are honest guys.
Anne R.
Anne R.
01/04/2012 12:00:00 SA
These guys are GREAT!  We have used this company before after reading all the amazing reviews on YELP.

We have been renting a house for the last 25 years that was built in 1939, and we always take care of all necessary repairs.

Recently, our bathtub and sink would not drain, and our toilet was always in need of a good plunging.  The sink got so bad we couldn't  even brush our teeth or wash our face without the sink filling up and would not drain.  We finally had enough and knew we needed help!

We called My Plumbing Doctor this morning and set up an appointment for this afternoon.  They showed up on time and proceeded to unplug our bathtub, sink and toilet and additionally cleared our main line out in front of the house which evidently had roots growing into it.  They arrived, did their work and were done in 24 minutes!

These guys are experts in their field and are honest and trustworthy. Do not hesitate to call them if you want your plumbing problems solved quickly and expertly with very reasonable prices.
Megan Z.
Megan Z.
1/23/2012
We had a plumbing emergency on a Sunday evening. What's worse is we had guests staying with us for a few days, so it was really important we got the issue fixed in a hurry. I did a little research on Yelp and decided to give My Plumbing Doctor a try. They showed up within an hour (just as they said they would), and got the job done. It was probably more expensive since they came out on a Sunday evening (I didn't feel it was unreasonable), but I was really happy they were able to fix the problem and fast.
David M.
David M.
05/10/2012 12:00:00 SA
Quick service. Honest repairman - Eddie was very educational, polite and walked me through everything he was doing and why. Fairly priced. Quick turnaround. Would use again. Thanks!
Nester P.
Nester P.
12/06/2008 12:00:00 SA
Warren has become the go-to plumber for the condo building I live in. We had a pipe burst in one of the walls of our underground garage, and he came out on short notice and gave us a fair flat rate for the repair. Residents in the building have used him a few times since then and he shows up on time (which is so rare with plumbers), is courteous, and does a great job for a fair price.
D F.
D F.
7/16/2009
I had a really simple problem- a clogged drain in the bathroom. I called at 10am and they were at my house by noon and cleared the drain and were on there way in less than 10 minutes. It cost $75. I will definitely call Eddie and Warren again.
P S.
P S.
10/28/2009
I called My Plumbing Doctor after I was informed of a gas leak in my apt.  I called, Warren picked up and said he was in the area and was able to meet me at my place within 20 mins of my call.  I met him there and he took a quick look and told me that he would have to do an air test later that day and gave me a price, which to me sounded quite reasonable.  He came back later the same day and was able to fix the issue without me even being home.  

He called me after the work was done and told me that I needed to get a furnace guy to come and fix the furnace but that he had capped off the furnace for the time being so that the Gas Company would turn my gas back on.  I had hot water for a shower the next morning!  Woo hoo!  My landlord found a furnace guy and when he came out, he didn't know what to do so I got Warren on the phone and he took time to explain things to the furnace guy.  Totally going out of his way.  

Unfortunately, the furnace guy screwed up and started a fire under my building (separate review) but Warren came out the next day to work on another job for us and he found that the furnace guy was working on the wrong unit to begin with.  The furnace guy actually tried to blame it on Warren but I knew better.  The furnace guy didn't even turn off the gas before he started the work.  DUH!  Anyway, Warren was reasonable, honest, and totally went above and beyond for us.  Thank you Warren!
Tony M.
Tony M.
11/29/2009
GREAT service!
These guys were very friendly, they did great work, they were clean, they came on a weekend, and they charged a very good price as well!

What more can you ask for?

Highly Recommended! : - )
Shannon J.
Shannon J.
3/22/2010
Seriously, you would not believe the issues I was having at my rental.  What a nightmare!  Literally, all of the plumbing was backed up in the bathroom and had a huge issue with a blockage to the mainline.  It was horrible.  It was a big job, and these guys were awesome, on time, friendly, honest.

Thank you fellow Yelper's for your great reviews.  It helped make the choice a little less stressful!  The LL had been dealing with a handyman that wasn't so handy, so your suggestions really helped in finding the real deal!  Great plumbing service...each person I dealt with was awesome!  Highly recommend!
Toby I.
Toby I.
6/28/2010
awesome job showed up in 20 minutes. fixed in 30!  

thanks eddie!!!!  -Reid!
Eric B.
Eric B.
12/27/2011
Came home to a plugged sewer line the other night. Called My Plumbing Doctor the next morning, and had a guy named Eddie over by 10am. He quickly found the problem had things working in short order. He even put up with my newbie plumbing questions. This is the second time that I have used their service, and continue to be very happy.
Jonathan C.
Jonathan C.
2/19/2012
Eddie is the best plumber ever!!  On Sunday, January 30th, the entire drain system for my house backed up.  I called several plumbers, but Eddie was the only live person who answered the phone.  I scheduled him to come out the next morning at 10am.  He came at 9:40, 20 minutes early.  He ran the main line sewer machine from the clean out on the outside of my house and it instantly unclogged the drain.  He then ran the machine out to the street to clear some minor root blockage.  He was very polite and very professional.  The cost was very reasonable (actually quite cheap i thought) and he was done by 10:15am.  I will use him again
Steph Drives G.
Steph Drives G.
3/13/2012
Available within an hour - quickly cleared drain - affordable!  My shower drain was slow & I took matters into my own hands with Liquid Plumber, which only seemed to clog it more :(  I was tired of standing in water & bailing out the shower, so I checked Yelp.  My Plumbing Dr wasn't too far away, & the reviews were good, so I called.  They had someone available, he arrived within an hour, cleared the drain within minutes (he didn't make a big mess), and the whole job was wrapped up in about 15 minutes.  He was right -- hearing the water flowing freely down the drain again was awesome!  I wasn't sure how much it would cost, but didn't seem like it would be too expensive -- it wasn't. THANK YOU!!!!
S C.
S C.
08/07/2012 12:00:00 SA
We had used them previously based on the Yelp reviews and were very satisfied.  So we decided to call them again when we had a couple of really slow drains that we couldn't fix ourselves.  They did get them working properly, but proceeded to replace one of the p-traps without telling us first and then charging us for the parts.  The clog was not in the p-trap, but in the section of drain inside the wall.  We had removed the p-trap recently when trying to snake it ourselves, then put everything back together.  We ran water to test it and it was still slow......but there were no leaks (the reason they said they replaced it).   The p-trap was also only a few years old (brass), not 50 and falling apart, in which case, I would understand it may need replacement.  Also, they replaced all the brass with ABS and a rubber sleeve coupling so now it's a mish mash of materials.

All in all, they fixed our problem, but they really need to tell the customer if they have to replace parts or find additional problems BEFORE they do the work and charge for it.  I gave them 3 stars because, in my case, the part didn't need to be replaced at all, but we had to pay for it.
Casey F.
Casey F.
1/13/2016
I've called Plumber To The Rescue twice for two separate issues. Both times they were fast, courteous, professional knowledgeable, friendly and affordable. I'm happy to have an excellent plumber to call when needed.
Dermot R.
Dermot R.
12/21/2013
I had a blocked main line and a shifty so and so from mike Diamond told me I needed to pay $1,200 + for a new inspection hole.

I'm so glad that I got a second opinion.

Warren arrived within 2 hours and snaked the line through the vent hole in the roof.

Job done, line unblocked!

I only hope that I can give these guys some business in the future.

After my experience with Warren I will be recommending them to everyone I know.
John K.
John K.
3/31/2009
I don't leave many reviews but this was worth the effort.  I had a small gas leak on my two gas meters.  The gas company shutoff my gas and required it to be repaired before turning it back on.  I called My Plumbing Doctor (thanks Yelp) at 11:30 and Warren was there to meet someone within an hour.  He was able to fix one meter on the spot and had to come back to fix the other later........That usually means you chase people down.  At 8:30 I get a knock on the door and Warren said great news.  I came back after another appointment and was able to fix it.  Come back?  After 5:30?  Seriously?  As nice as you get on top of that service.  Very reasonably priced repair.  I may smash my toilet tonight just to see Warren again!
Renee S.
Renee S.
7/16/2009
Plumbing problem this morning ... tree roots in sewer line.  Began calling plumbers from Yellow Pages and nobody would give me a ballpark estimate for the job, even though I knew exactly what it was and how many feet they would need to cable.  

Found Warren through YELP.  He quoted me a price, was here in 30 minutes and had completed the job in 20 minutes.  Clean, efficient, honest.  What more could I ask for?

I have  major plumbing projects  coming up and would definitely feel comfortable having him do the work based on the reviews I've read and my initial experience.
John P.
John P.
06/05/2010 12:00:00 SA
I had always feared the day I had to call a plumber. These guys are the best. Called them late on a saturday afternoon with a backed up main line and they were down here in Hermosa beach within an hour.  Super professional, extremely personable and reasonably priced. I will always use My Plumbing Doctor.
Mary C.
Mary C.
11/07/2011 12:00:00 SA
Where do I begin? I recently bought a fixer upper and I knew that there were some plumbing issues when I bought the place. But I got an outrageous estimate from another company and my realtor suggested that I keep looking for a plumber.

I'm so grateful for the other Yelp reviews which helped me decide to call My Plumbing Doctor.

My experience with them has been great! They've done a lot of work in the house, they got rid of some roots in our pipes and we were happy with their work so we brought them back to do more work.

So far they have fixed plumbing in our bathroom, kitchen, and they installed washer and dryer hook ups. They have also spotted some issues that I didn't even know about (one example, a rusty shower pipe that was exposed when we were working on the kitchen. Fixing the pipe now BEFORE we got new kitchen cabinets is probably going to save us a huge headache later). They were super patient with me, explaining the issue, and I felt like it was good advice.

They have been true to their estimates, they show up on time, and they finish the work quickly! Our washer and dryer hook ups were so hard to install because of the home's tiny crawl space, but they figured it out! This was the only thing that took them two days. Warren stayed working at our house long after the other contractor left! His dedication that day really just impressed me.

I've had a bunch of construction people coming in and out of the house to fix things over the past three months and the guys at My Plumbing Doctor have been the only ones that are consistent and reliable!

I love these guys! My family has had a great experience with them. I highly recommend them.
Arpan C.
Arpan C.
12/22/2011
These guys are great!  Very friendly, honest, and reasonably priced.  They came on time, if not early, and had the skills to get the job done. I will call them for any of my future plumbing needs..
Jeanette K.
Jeanette K.
1/13/2012
i was having problems with My shower and toilet backing up, i was concerned that if i use one of the more publicised companys then i will be taken, i called my plumming Doctor and they sent Eddie out the next day, he came to my home and tried several different options to unclog my main line, finally he had to pull up the toilet, he worked for several hours and in the end quoted me a great price. Eddie was the most helpful and honest plummer that i have met.. Since then i have recommened them to my friends.
Joey H.
Joey H.
03/09/2013 12:00:00 SA
It is Saturday and we had everything set up for business today... and then the restroom was flooded! You cannot have people walking in with the toilet not working! I called at least three companies and no one answered. They all said they were emergency plumbers in their ad and they were not picking up. This is a f#$%*&^% emergency!!! I found Plumbers to the Rescue on Yelp! and Warren answered after the first ring.

Josh came out within 30 minutes. Fixed the problem within 15 minutes. It cost me less than I though it would. This is a family-owned business so the employees (the sons) work to keep their clients satisfied. The gave me awesome service at a great price. Don't hesitate to call these guys. You can count on them to fix your plumbing issues.
Yen N.
Yen N.
5/24/2013
Recently called Plumber to the Rescue (formerly My Plumbing Doctor) again to repair our toilet (a kitchen sponge had gotten flushed).  Eddie came over and was very prompt, helpful, efficient, and friendly.  He also took a look at a couple of other plumbing issues we were having with our faucets and gave us some great advice.
h s.
h s.
03/12/2009 12:00:00 SA
I've been wasting my life away at the kitchen sink washing baby bottles for 16 months now...until I gave Warren a call.  He does pick up the phone, and when he showed up, he helped me by increasing the water pressure not only in my sink, but in the showers!
It saves me so much time in both areas, and I'm grateful.  Fast, clean service, and real professional.  I'm glad to have found My Plumbing Doctor!
Rob T.
Rob T.
3/26/2009
These guys are great! We had a sewage overflow (gross, I know) in the front yard this morning. They were here within 30 minutes of me calling them. They were cheaper than two other places I called and were very friendly. If you are in their service area, this is the ONLY plumber to call.
Mark H.
Mark H.
07/11/2009 12:00:00 SA
It was a refreshing change to get an actual human on the phone instead of a answering service or press 1 etc.  Warren picked right up and answered some questions for me and gave me a pretty acurate estimate.  I booked a plumber on Thursday for Saturday mid-day and too my surprise, they called me half an hour early, said they were running ahead of schedule, and were already at my house.  James and Eddie were my plumbers, and were clean and courteous. They did the job quickly, cleaned up after themselves, and charged a reasonable rate. What more could you ask for?

Thanks again to James, Eddie and Warren.  I will be calling back for my next plumbing needs.
K G.
K G.
10/29/2009
Based on Yelp reviews, I called Warren because of a foul smell coming from under the house.  They arrived at the designated time, went under the house, discovering the leak and replaced ipipe.  I
thought they were efficient and fairly priced.  

I have been through many plumbers, none of which I would call again.
I will My Plumbing Doctor again.
Kathy
David T.
David T.
12/19/2009
Well done.  Committed to come by quickly and solved the issue same day.  I'd suggest them to all.  Thanks to Eddie and Josh!
Delilah J.
Delilah J.
6/24/2010
Thank you to Eddie at My Plumbing Doctor who came out today and took care of everything I asked him about and more! He was friendly and professional and fast. He quickly diagnosed what the problems were in our kitchen and bath, and fixed everything, plus he replaced a fixture in the tub that we had been told was not fixable. I highly recommend this company to everyone in Culver City!
Bob R.
Bob R.
08/05/2010 12:00:00 SA
I really, really like My Plumbing Doctor. They do what they say they are going to do, when they are going to do it. They work clean and competently.

I had them do the plumbing for a remodeled bathroom. They showed up on time, were friendly and efficient while doing the work, and the price was right!

I now consider them to be my first call for all my plumbing needs.
Melissa G.
Melissa G.
8/31/2011
Eddie came out today to look at our main line going to the street. We had a bit of a mess. He cleared the block right away and took some extra time to explain things with regards to how the plumbing system works. He also checked the pipes under the house to ensure there was nothing he was missing. We might need to do a little more work with the mainline, however he asked that we see what happens over the next couple of months to ensure that the additional work is needed. All I can say is that he was very good and got it done. We will use them again and thank goodness for yelp! The reviews matter. :-)
Wendy G.
Wendy G.
03/01/2012 12:00:00 SA
I found My Plumbing Doctor from Yelps, and called them to change the garbage disposal for me. Eddie came and did a great job. He was also very patient to answer all my questions about it. And the price turn out to be much cheaper than HomeDepot . I am very happy about that, and will definitely call them again, if I ever need a plumber.
Stevie B.
Stevie B.
11/29/2012
We had a flushing problem with one of our office toilets, did a quick google search, saw the positive reviews on yelp, called at 8:15am, the plumber arrived promptly around 9am..diagnosed the problem, left to get the needed part, returned shortly after, problem solved, reasonable price, BIG thumbs up! Funny, we have a problem on the 3rd floor just found out and will be calling again. Nice work.
Leonora C.
Leonora C.
1/13/2013
We had sold our home of 17 years and needed to move a water filter from our old place to our new place.  James came in with a smile and removed our filter and gladly followed me to our new place only to reinstall it.  He did the job quickly all while letting my dogs lick him in the face.  I trusted him enough to take my dogs around the block while he was working.  Cleaned up after himself and was out with the same friendly smile he arrived with.  I have decided that when I have a plumbing problem, it's My Plumbing Doctor to the rescue!!
Cassie L.
Cassie L.
8/27/2015
I live in Culver City, and had them come out to also fix my ice maker.  They had to make some connections, add some tubing, and in less than hour, had everything working.  It's been working ever since, yay!
Nathan Dana A.
Nathan Dana A.
06/11/2013 12:00:00 SA
Right now: stop searching and call them!  Warren & Josh are the 1-2 punch you need to knock out your plumbing problems.  Called them at 4:30 on a Tuesday afternoon to see if they could unclog a shower that had backed up while my in-laws were visiting. Expected next-day service since I live near their home office and was surprised to get a real live person on the phone at 4:31. Warren was on a job, promised to call me back in a few minutes, and did... to say he was on his way!  When they arrived, they figured out and resolved our problem  politely & professionally and their rate was so reasonable that my mother-in-law remarked Wow.  I thought it would be much more.   Mom knows best.  Now you do, too.  CALL THEM
Maya C.
Maya C.
06/02/2013 12:00:00 SA
We had a very bad plumbing emergency one night (after 8).  I called Plumber to the Rescue - it was my third call but unlike the others they answered right away.  

Eddie arrived at our house in less than an hour - he was friendly, on it and very professional.  He did excellent work, understood the situation and source of the problem immediately.  Problem solved in less than an hour and reasonably priced to boot!  I recommend Eddie and this company and will call them next time I need help.
Lawrence C.
Lawrence C.
5/30/2017
Was very apprehensive about calling a plumber, but I turned to Yelp to reduce the risk of getting ripped off.  Eddie of Plumber to the Rescue has put all my fears to rest.  First off, he came to my house within an hour of calling him -- partly my good luck that he was just finishing another call not too far from my neighborhood.  I'm Asian and Eddie was courteous enough to remove his shoes when entering my house without prompting.  We had a plugged up bathtub drain in the Master Bath which I had unsuccessfully snaked.  Eddie tried several times but his snake kept going in the wrong direction at a Y juncture.  Undeterred, Eddie kept trying for over half an hour and even tried another sink drain to get to the stoppage.  At the last moment before giving up his snake finally traveled the right direction and he cleared the stoppage.  All during his efforts Eddie was friendly, professional, and determined to succeed.  He was also very informative during the process, answering all my questions and even giving some tips on how to prevent stoppages in the future.  The $99 price after all this was more than reasonable and I would even consider a great bargain given the difficulty of the task.  I don't write many Yelp reviews but I felt that this Company's excellent service deserved a moment of my time.  Thank you Eddie and Plumber to the Rescue -- you've earned all my future business and referrals.
Jodi H.
Jodi H.
5/19/2013
I tried to clean out the drain of my bathroom sink on a Sunday morning (unsuccessfully) and needed to call a plumber.  I decided to use Rescue because it was located in WLA and got great reviews.  Warren called me back in 10 minutes and promised npmy a plumber between 1030 and 1230.  Eddie came out by 1115, was polites abandon nice and cleaned it out in 10 minutes.  I paid a premium for the weekend call ($120 for the weekend, $80 for weekdays), but it was done quickly and well, so I can't really complain.  Plus, Eddie told me that if I have an problems with the drain in the next 30 days, they'll re-do it, no charge.
Kathy L.
Kathy L.
5/17/2013
Eddie came right on time.  He quickly and efficiently
and reassuringly fixed our leaking toilet, all the while explaining what was wrong and what he was doing about it.  I love hanging around work people to see if I can learn something.  Eddie proves to be a great plumber and a great teacher!  Kathy L.
Deuce M.
Deuce M.
04/01/2009 12:00:00 SA
Very nice and helpful.  He did everything that we asked for and then some.  Would recommend My Plumbing Doctor to anyone in the West LA area.  Reasonably priced as well and on-time.
gina w.
gina w.
4/14/2009
My kitchen sink was backed up.  My brother told me to search yelp.com That is where I found My Plumbing Doctor.  They were excellent!!! They were out to my house in an hour.  They were knowledgeable, courteous, and professional.  They also had 5 of my little nieces and nephews tagging along. They were very kind and patient.  They were in and out of my house in less than 20 minutes.  They were the best experience I have had.  My house is old and the drain clogs up alot.  They charged me 66.00.  The other plumbers have charged me no less than 269.00.  What a relief.
Gina Wood
Bonnie S.
Bonnie S.
6/27/2009
I dropped my plumbing company of twenty years because they failed twice to show up for a scheduled appointment .   Desperate, I consulted yelp and found My Plumbing Doctor.  Warren  was was polite, prompt, fixed the problem and charged an incredibly reasonable rate.   He will be doing all my plumbing work from now on.  

Thank you Warren, and thank you yelp!
Nancy B.
Nancy B.
9/19/2009
I am house sitting for friends in Altadena, and the kitchen sink clogged up. Not a big job, obviously, but I didn't know whom to call. I looked here on yelp, where I usually just look at the restaurants, and found these highly recommended plumbers. I called at 10am, they said someone would be here by 2pm. Before 1pm James was here. In 5 minutes the clog was gone and all is back to normal. I'm very pleased. They did warn me that since it was Saturday it would cost more than normal, but I didn't really care because I needed help now and didn't mind the extra cost. I definitely recommend them.
Frank H.
Frank H.
10/22/2009
Warren and Eddie showed up on time and did a great job fixing our sink. The side with the drain basket leaked and we had tried to replace ourselves, but the nuts were corroded and we decided to just let a professional take care of it. They fixed it very quickly, were able to use most of the parts we'd already bought, and also gave us an estimate on replacing our toilet. We will be calling them again to install the toilet, for sure!!! The cost was VERY reasonable and they accept cash, check or charge. We have a relative who is a plumber, so we have pretty high standards, and we just can't say enough good things about these guys.
Adam R.
Adam R.
12/22/2009
Called My Plumbing Doctor after being stood up twice by Cole Plumbing (waste of eight hours of my life!) and the nice receptionist sent a plumber over to my place in less than 20 minutes because he happened to be in the area, this was between 4 and 5 PM too. I told the plumber what was wrong and he went right to work. Nice and easy going. Quick too. A bit pricy perhaps, but I am not sure.  I had a trap and pipes replaced with a new faucet for just over $500.
Al M.
Al M.
12/30/2009
I had a leaky bathtub faucet that was causing me to have to shut off the water every night before I went to bed.  

I found My Plumbing Doctor on YELP and figured, I don't know any other plumbers, so what do I have to lose.

YELP was dead on!  Eddie came out at 12:00 and was out by 12:30.  He fixed the faucet, gave me a basic timetable of when I should see any signs of wear and tear and even cleaned the floor around him when he left!  Awesome guy.  

I've found my new home's new plumber.  Thanks Yelp and Plumbing Dr.!
Sam S.
Sam S.
1/19/2010
No one wants malfunctioning toilets, or worse, what's meant to go down coming back up through the bathtub. After reading all the favorable reviews here, I decided to give My Plumbing Doctor a call. They're courteous, fast and incredibly fair. I thought that maybe it was just going to be a situation where they'd root out the pipes, but it turned out to be much more complicated. We need a new clean out installed near where this nasty clog is and was quoted a price. I talked to other plumbers, got a couple competitive estimates and My Plumbing Doctor's estimate was cheaper. Now, it's pouring rain and cold, and Warren and his assistant are working away. I can't imagine a better, more committed and fair company out there. There's a reason they have so many more favorable reviews than anyone else - do yourself a favor and call My Plumbing Doctor.
Terri G.
Terri G.
1/21/2010
Best plumber in town!  Came within a couple of hours, and fixed it in 15 minutes. Only cost 75 bucks to fix the disposal... highly recommended he was awesome.
E L.
E L.
03/10/2010 12:00:00 SA
I had a very complicated outside drain stopped up during the rain.

Called My Plumbing Doctor and what a pleasant surprise to get such great communication and service.

Due to the storm in progress, scheduling took a little communication.  They make sure that I knew exactly what was going on so there was no waiting for someone not knowing if or when they were coming.  My Plumbing Doctor arrived exactly on schedule.

After rooting out the system without success, the young man (with hands that could get into places beyond believe and very strong) got on his hands and knees and with effort pulled a 9' long rope of roots out of the drain.  He explained what the problem was and recommended what I should do so it does not happen again.

After fixing my problem, he rooted out my neighbor's sewer without having to call and make a future appointment.  My neighbor said the cost was half what he had been paying another company.

I thought the price was very reasonable and was less than the original ball park indicated.

I highly recommend My Plumbing Doctor!
L S.
L S.
11/08/2010 12:00:00 SA
This is an update to my earlier review. I received a call this morning from the owner of the company who was apologized for us not getting a copy of the video we paid for and the service we received in dealing with their phone representative.
This goes a long way in my book and I greatyly appreciated him taking the time to correct tyhe situation. We are also planning a bathroom addition to a house we are currentl in Escrow for and after this gesture this morning we will hire them for the job.
I'll keep you all posted and would recommend them.... especially if you get to work with Warren, Greg or Josh :)
Raygan H.
Raygan H.
5/26/2011
Came right away after hours to fix clogged kit sink.  James is a good guy.  Knows what he's doing.  Good communication.  Cleaned up the mess afterwards.  Recommended.
Chakrapani U.
Chakrapani U.
6/24/2011
Plumbing Doctor is as good as it gets plus some. We have used other plumbers in the past and thought they were fine, but now we see that they were all overpriced. Plumbing Doctor sent Eddie and he was great from the beginning. He arrive on time as promised and went through hell looking for our drainage areas. Our house was backed up and our sewage was coming out of a bathroom shower creating a mess nobody would want to clean. He diverted the water to drain under the house and came back the next day and fixed the problem completely. There was a main sewage pipe that needed to be unclogged and he actually went beyond what was needed to make sure there was no debris anywhere in the pipe. They also give a 30-day guarantee of their work. The best part was the service though, they treated us extremely nice with a casual yet professional manner and they even surprised us by charging us a lot less that we could have imagined. I actually asked, really? when he gave us such a low bid on the job.

I feel peace now knowing that if we ever need a plumber we have someone that we will use for life. I almost wish to hear from people with plumbing problems so that I can refer them to Plumbing Doctor.

I don't even review on Yelp, but opened an account to give them a good review. Stop looking elsewhere, Plumbing Doctor is the best!
Denise P.
Denise P.
10/09/2011 12:00:00 SA
Landlords & property managers need to put My Plumbing Doctor on speed dial. Efficient & reliable, these guys get the job done! I live out of the area and rely on Warren, Eddie & Jim  to get the job done when any of my properties have a plumbing issue. Kinda nice to talk to the friendly office staff too!
Maia T.
Maia T.
11/20/2011
Called My Plumbing Doctor to have them unplug an exceptionally clogged and disgusting drain in the back of our store near the 3rd street Promenade.  
Josh showed up in 30minutes and had the drain unclogged and the entire area cleaned up in 45 minutes!  Hands down, the most professional, fair priced, quick, efficient, (and not to mention handsome) plumber I've ever encountered!
So grateful to have professional, family owned business around that we can count on!
Karen N.
Karen N.
12/29/2011
Can't give Eddie a high enough rating!!!!!

First time user.  Looked at Yelp for help for a backed up sewer line which flooded my bathroom floor, toilet, and tub.  Okay... so I was suppose to clean it out every year and it was overdue by 6 months...

Eddie came and he patiently answered every question that I had.  I felt very well informed about what was going on.  It turned out that the machine didn't fit through the gate opening and it would of cost double if another plumber came to help.  Eddie problem solved this by going into the neighbor's yard (with permission of course) and put the line through the fence!!!!!   I loved the really high level of service and thoughtfulness!!!!  (esp. to my budget!!!!)  The whole thing only cost $89 (also what was quoted on the phone) as opposed to double if there was another plumber helping.

Definitely will be calling again if I have any other plumbing problems!!!
Thank you again Eddie!!!
Michael M.
Michael M.
5/26/2012
Our water pressure completely dropped due to an old pressure valve.   I gave them a call.   They worked me in between to existing appointments that morning.   They arrived on schedule and quickly came up with a reasonable estimate.   I was going to require replacing the valve  I gave him the go ahead.   He went to get parts, and was back promptly.   The whole replacement took less than 2 hours.   No surprises, wonderful service, and very prompt.    

I highly recommend them.
Cindy L.
Cindy L.
7/27/2012
This is my first time writing a review on Yelp. I had to do it this time because I am so amazed at the wonderful experience I just received from this company. James showed up with a smile and ready to find our plumbing problem. We had a leak coming from our ceiling vent in the bathroom. It took James less than 20 minutes to find the problem and less than 1 hour to fix it! And at a low price! Thank you James, you saved the day! We will definitely recommend you and your company to our friends and family. If you are reading this and need a plumber - don't hesitate to call this company, you won't be sorry.
Ben M.
Ben M.
02/03/2014 12:00:00 SA
James from Plumber To The Rescue fixed our shower quickly, efficiently, and courteously--DURING THE SUPER BOWL, when no other plumber would even answer the phone!  From now on this will be our go-to source for every plumbing need.

Here's the story: The game had just started when my wife discovered she couldn't shut off the shower.  It just kept going full force.  After trying everything we could think of to stop it ourselves, I got on the phone.  Messages to our usual plumber and our condo's manager went unanswered, so I started going down the list of top-rated plumbers on Yelp in our area.  No exaggeration--the first 10 either did not answer or told me there was no one available till Monday morning.  I almost gave up.  Then, not only did Plumber To The Rescue pick up but promised assistance by 7 PM (presumably waiting till the game was over).  Grateful, I said fine.  James actually showed up about an hour later, before 5 PM.  (He admitted being bored by the game when his favored team, the Denver Broncos, fell hopelessly behind.)  He was prompt, polite, and helpful.  Solved the problem by the end of halftime.  Better yet, the charges were surprisingly reasonable and, unlike our usual plumber, he took credit cards or check.  I will definitely call this company again next time!
Elroy V.
Elroy V.
03/10/2015 12:00:00 SA
These guys were very very quick to respond to my call for help. The crew led by Eddie was very knowledgeable and immediately identified and solved the problem. They were on time, courteous, and straightforward. I will definitely use them again!!
Paul O.
Paul O.
03/02/2015 12:00:00 SA
Wow! After a terrible experience with our home owners insurance plumber, who did nothing but make the situation worse it was with great relief to have Eddie and Ray come to our rescue. With great professionalism and experience they resolved our plumbing problem and recommended a repair that will help to eliminate problems in the future. Thank you very much!
Kristen B.
Kristen B.
08/01/2014 12:00:00 SA
Eddie was awesome!! I thought we had a broken toilet. He came over and quickly determined it was a bigger problem that affected multiple units in our building. He was very knowledgable and explained how the plumbing worked. Not only was he incredibly professional with a very reasonable price, but also was able to come over the same day I called. Plus he did not try to sell any unnecessary extra items or services. I couldn't ask for more.
Jay A.
Jay A.
10/03/2016 12:00:00 SA
No look further. If you want an honest, hard-working, world-class plumbing service, you've found it. Eddie is an heroic, super-competent plumber and human being. At first, I thought it going to be a simple plumbing job: replace faulty hot- and cold-water valves under the kitchen sink and maybe snake the line to see what was causing a strange backup and zero water pressure in the kitchen faucet. Eddie showed up at 10:45 a.m. Over the next half hour, he'd diagnosed a major problem: not only crappy valves, but corroded and blocked galvanized pipes. He thought up his plan of attack and went to work. He went into the crawlspace, inspected the rest of the pipes in the house (thank god the rest were copper), then got out some heavy-duty tools, cutting and soldering pipes under the house for hours on end. This was like some serious Deepwater Horizon stuff except it was plumbing. He replaced the rotting pipes with new copper pipes, re-fitted the rotting valves with new ones. For seven hours, Eddie calmly, methodically toiled and, in the end, saved the kitchen sink and gave the pipes under the kitchen a new lease on life. A most heartfelt and grateful thank you to Eddie and to Plumber to the Rescue for providing such dedicated and impressive service. You guys deserve every bit of your success!
Debra F.
Debra F.
12/31/2011
I called to get a kitchen faucet installed.  Right away, I sensed this was an honest, straightforward company - they gave me a fair estimate and were able to come the next morning.   Things just got better from there when EDDIE showed up on time and automatically left his shoes at the front house before entering the house.  

Eddie is wonderful!!  He went right to work, explaining as he went along what he's doing, since I'm an overly curious sort (hopefully not a pest).  Eddie makes you feel comfortable, and he sincerely wants you to be very happy with the work before he leaves.  He reassured me of the price before beginning the install and was true to his word, even though he ran into a structural problem with the new faucet design which required a little extra time... no extra costs!  Eddie even quickly fixed a minor problem in the bathroom without charging us extra.  

All I can say is:  These plumbers will be my permanent plumbers!  And I'll always be asking for Eddie first.  Happy New Year, My Plumbing Doctor & Eddie!!
John G.
John G.
10/02/2012 12:00:00 SA
After being jerked around by two other plumbing companies (one didnt show and the other tripled the cost 10 seconds after getting in the door) i found my plumbing dr.
i was very clear on the phone what the problem was and asked the cost.  
Eddie showed up on time and after looking at the problem i again asked the cost.  same as on the phone.  ok so far this is good.  Turned out to be a bigger problem than originally thought but i discussed my choices with eddie and decided to spend more money and have less issue in the future.  He spent over three hours.  First trying to fix the sink for the quoted amount and then doing the additional work.
Great job.  They are now the only plumbers in my phone book.  I have a big re pipe coming up and i plan on using them for the job
Tamara D.
Tamara D.
7/22/2014
I love these guys. I've called on them several times in the last few years and have always been pleased with their work. Dependable, affordable, and honest. Call them!
Jody F.
Jody F.
12/04/2011 12:00:00 SA
I called My Plumbing doctor based on the Yelp reviews to investigate the sewage smell that was coming from below our house. James was sent out, had a look, and declared that despite this 25 years of plumbing, he had no idea what was going on. While he was here, we had to suffer his repeated referrals to beaners and faggots. After he left, I called to speak to Warren, the owner, and he said that unless there were undetectable microcracks in a pipe, he couldn't explain the foul smell either. The situation worsened, and soon the ground under the house was soaked; soon after, it became a lake.
Last night, Saturday, (at week-end and nighttime rates) Gilbert's Plumbing came out and with much testing, determined that the problem lay with the main sewer pipe. They sent a camera down and found multiple root-choked breaks. Currently, they are digging it up with plans to replace it. Why couldn't My Plumbing Doctor figure that out? Maybe they're good for minor repairs, toilets overflowing, the drain from the toilet backed up. But don't call them for anything more.
Meanwhile, kudos to Gilbert Plumbing on Hawthorne!

P.S. After Warren saw this review, he called to apologize and offered to reimburse the $75. that I had paid for the visit. James brought the check over, and was very contrite. While this action doesn't change my overall review, it's worth saying that Warren cares about his reputation and took appropriate steps to alleviate the situation. jaf
Rebecca L.
Rebecca L.
01/10/2013 12:00:00 SA
I called this plumber based on the great reviews on YELP. The experience was awful and to be honest, I have since stopped using YELP as a resource. The plumber did come out very quickly after I called them. I had a leak from my condo into the condo below from around my shower. James said maybe it's the faucets. He loosened the faucets, turned on the water and said, it was NOT from the faucets. He then said, the only way to know would be to open up the ceiling from the unit below but he did not do that kind of work, nor could he give me an estimate on how much something like that would cost. Really, you don't investigate a water leak from a shower? Aren't you guys plumbers? Anyway, he told me the cost for the visit was $85.00. He was there for a total of 15 minutes and did absolutely nothing. Then he had to nerve to ask me if I was happy with his service. Awful.
Andrew Y.
Andrew Y.
8/13/2011
I had two issues.  A leaking faucet and a leaking shower head.  Making an appointment was easy, they showed up on time.  Two guys showed up, looked at both, said I needed to order parts and there was nothing they could do, so asked if there was anything else they could do since I was already on the hook for the $70 service charge.  They tightened and aligned one of my sink handles.   So $70 later, I had an aligned sink handle and two leaky faucets.  They were going to order parts and make an appointment to come back and install.  They never called back.  I followed up with the company and these two guys left the company.  So they sent someone else and he came by, took a look at my leaking faucet and replaced the o-ring and it was great!  The shower head needed a new part so he said he'd order and come back when it came in.  I asked for credit on the first job and the company gave that to me which was very fair.  To end the story, i never got a call back on the shower.  I ended up just using someone else to repair it.

Long story short, if for specialty items (i guess my fixtures are high end) these guys are probably not the right guys.  That being said, I give them three stars for being upstanding citizens and being fair for not charging me for the first trip where the guys got nothing done.
C D.
C D.
08/11/2011 12:00:00 SA
Nope. Never again. This doctor flunked. In short--no follow through, sloppy accounting and unprofessional phone manners bordering on rude. The plumber who came to my house turned off my sprinklers and neglected to turn them back on, thereby killing my lawn. I've spent hundreds of dollars (more than the plumbing service call) to restore it. He also left a two foot wide, one foot deep hole in the dirt. That's the *good news* about My Plumbing Doctor. Apparently they had a problem employee who did not process payments in a timely manner--as in they still didn't have their billing in order EIGHT MONTHS LATER. So what did the new, better, smarter bookkeeper do? She called me from her personal cell phone (so no business caller ID), whined about their internal problems and then asked me for a new CC# because their machine wasn't working and my # wasn't going through. Really? If I called you right now from my cell phone, would you give me your credit card number? Why not? The call only got more unprofessional and whinier from there as she passed her cell phone to another employee (who did not identify himself) who made even more ridiculous and credit card scammy sounding remarks. I finally told them I was hanging up. They have zero professionalism at this point. I'd rather use that hole they left in the yard than call My Plumbing Doctor again.
R S.
R S.
02/10/2011 12:00:00 SA
My Plumbing Doctor was not approved for the job as we were shopping for prices. He'd asked for address to estimate the vicinity and came without being asked to come or approving the job. Once he got here he saw the other company we hired he threatened me and started cursing and got in my face. If you like violence hire this company.
J Z.
J Z.
04/07/2013 12:00:00 SA
UPDATE - a few days after I posted my 1-star review, James showed up at my door, unannounced, with a replacement for the scratched faceplate. He fixed it and apologized, which I appreciate. I mentioned the other repair that wasn't complete and he said he didn't have the part for it. End of story, no further attempt from him or me to rectify that situation.
Christina K.
Christina K.
4/29/2009
Another great Yelp find!  Warren was right on time and knew exactly what it took to fix the 2 problems (clogged drain and an accidentally flushed eyeshadow - embarrassing, I know).  Will definitely use them again in the future.
Jennifer C.
Jennifer C.
07/08/2014 12:00:00 SA
Yes!  These guys are as good as their best reviews!  Eddie and the owner's son Matt arrived on time, took care of the problem, and left me with a little left in my wallet!  Couldn't have been nicer or more professional. I highly recommend them.
Ashley P.
Ashley P.
07/11/2011 12:00:00 SA
My boyfriend and I recently bought a fixer upper house.  We called My Plumbing Doctor to come out and clean out our sewer.  The sewer was clogged full of huge tree roots.  Eddie came out on Memorial Day to try and help us out.  He provided a bunch of helpful info, but ultimately his machine malfunctioned and he wasn't able to clear out the problem.  However, Warren came out on another occassion (free of charge due to the malfunctioning machine)  and took care of the problem.  Our sewer line is now clear and working great.  Whereas a number of other plumbers told us we would have to do a complete replacment, My Plumbing Doctor was the only company who was honest about just cleaning the line and upkeeping the line with annual maintenance.  This literally saved us thousands of dollars.  The customer service is fantastic, and I really trusted that I was getting accurrate information.
Pam F.
Pam F.
5/17/2011
These guys have been so great - I love Eddie - he is honest and excellent at what he does. He and Matt came over today - prompt, excellent service. I was being hosed by a previous plumber -- I feel so lucky to have found this company.
Sandy N.
Sandy N.
8/21/2014
The day was Sunday, my mother's funeral, yes, unfortunately it was true, and we were leaving in one hour.  We had planned to receive anywhere from 50-100 people back at our home.  Then as luck would have it, coupled with an unbelievable stressful day, the kitchen sink backed up.  A call to my regular plumber (M. Diamond) met with negative results, and because it was an emergency, the price would almost double if they could find somebody else.  I couldn't believe it but they couldn't deliver.  A search on Yelp for another plumber culminated with a call to Plumber to the Rescue.  Warren arrived within the hour, diagnosed the problem, ran the snake and the rest was history.  For being a weekend call, the price was extremely fair, and, it was far less quoted than M. Diamond quoted me.  I know who to call in the future.
s k.
s k.
9/15/2010
These guys are great. Professional and well priced. When I first called on late in the day on Sunday the plumber on call actually talked me through a bit of troubleshooting and then advised me on dependable brands to replace my leaky faucet. They showed up when they said they would and were a pleasure to deal with on the phone.Highly reccommend!!!!
Kimchee M.
Kimchee M.
4/19/2011
I have two small places that I own and rent out in west LA.  I usually do minor plumbing repairs myself because I have had bad experiences with pros I've used in the past.  BUT, since I've been using these guys for the last year, I pretty much just call them up directly before even checking out the problem myself.  I am perfectly fine just sending them to the tenant without me and trusting that the work will be done.  I never have to worry about pricing or reliability with these guys.  They even clean up the floors real nice after they are done working.  Thanks and keep up the good work!
Eddy C.
Eddy C.
10/20/2012
The problem started when the gas company shut down the valve because of a leak. This meant no cooking, hot water or showers until it was fixed. I quickly reviewed yelp resources & the Plumbing Doctor was first to respond & take action. Warren came by immediately with his crew to give me an estimate & were digging the very next morning. He was very communicative & always had an excellent plan whenever a challenge showed up like underground roots the size of tree trunks & a strict City Inspector. The job took longer then expected but Warren made sure my family & I were comfortable just like a Doctor would.
Larry G.
Larry G.
7/23/2014
When our shower and bathtub began backing up I knew it was time to call a plumber.  I decided to call Plumber To The Rescue based on their great Yelp reviews and I was glad I did.  Even though it was well into the evening, I was told that they would be able to send out a plumber who was just finishing a job nearby.  Josh arrived within half an hour and immediately began snaking the main clean out.  Within a short period of time he was able to remove a massive amount of tree roots and unclog the line.  Josh was friendly, efficient,  knowledgeable and honest.  Plumber To The Rescue will be my first choice to call when I need a plumber.
MC G.
MC G.
10/20/2009
quick, on-time, honest. $159 to clean the main line to the street going through the roof, $220 going through the toilet. $500 to install a cleaning tunnel that will make subsequent cleanings of the main line $79.
Lori C.
Lori C.
5/29/2012
I give a star because the job was completed sufficiently but I am still waiting on my receipt/invoice.  I had a leak in the bathroom faucet and my tub faucet water temperature would not adjust.  It was determined that all the faucets needed new cartridges.  He did not have the parts on the truck and had to go to the warehouse.  Upon returning from the warehouse, I was informed that he could fix the leak, but the cartridge for the tub would need to be ordered.  I watched my plumber put in the cartridge and try to fit the knob back on, but the cartridge was to high.  He messed around with it for quite awhile, pulled out a fancy tool and said I like my tools, great put the knob on please.  Finally he removed the cartridge and realized he had to remove a piece from the cartridge and then the knob would fit!  Upon this realization, he tells me I am looking at a genius.  Must have been sarcastic!  He then was able to quickly replace the hot water cartridge.  I paid for that visit (had to pay for the time he drove to and from warehouse at same rate).  When the other part came in, he came and fixed the tub faucet.  When done he was unable to write me a formal invoice, as he had not stocked up on them before heading out to my place.  (I need the official invoice)  He wrote up an invoice on a sheet of paper and took down my email address and told me that I would receive a invoice/receipt that night or the next day.  I called for 3 straight days and was told that Warren would give me a call.  I am still waiting and it has been over a week.  
The kicker is my plumber left the cartridge packaging in the bathroom, so for the heck of it I looked it up to see how much it cost at Home Depot.....$53.45........I was charged $149.60.  That is quite the mark-up.
s s.
s s.
09/05/2012 12:00:00 SA
They came right away.  I thought I had time to walk my dog, by the time I came back, my husband told me that they were already working.  It was hot day, but they didn't waste time.  our problem was simple but very deep in the drain pipe.  It took while and Eddie explained that there was a possibility that we have to do bigger work than simple snake.  But they cleared it.  I like how they explain pipe connection & everything.  we were really really pleased with their professional attitude.  We will call again.
Elizabeth C.
Elizabeth C.
12/10/2009 12:00:00 SA
We needed to have a new garbage disposal installed, and some under-sink drainage pipes needed replacing.  Job was done well - within an hour - for a great price.  Would *definitely* use them again.
private l.
private l.
05/11/2011 12:00:00 SA
DO NOT USE THIS COMPANY FOR HOT WATER HEATER MAINTANENCE.  THEY WILL REFER YOU TO THE WARRANTY.  This company charged my over 100 dollars and did not fix my problem.  BUT...after complaining to the phone operator and talking to the plumber who came to my house, they refunded my credit card in full.  I
Karta W.
Karta W.
12/04/2011 12:00:00 SA
I am updating my review, because I feel like I owe Warren and his team an apology.  When I wrote the original review, I was really upset (obviously).  I wanted what I wanted when I wanted it.  What I neglected to give My Plumbing Doctor credit for was their kindness.  The plumbers who fixed the tub were extremely nice.  Nice enough that I felt safe leaving them in our home while I was gone.  The owner was also nice when he called the following morning.  He apologized, and made an appointment to fix the tub that day.  Now the tub drains fine, but the lever to close and open the drain gets stuck.  I'm sure if I asked they would come out and adjust it for us.  Next time I sit down to write a review, I will take a long deep breath and remind my ego to chill.
Ron I.
Ron I.
01/11/2014 12:00:00 SA
If I could give Plumbers To The Rescue more than five stars I would. I called on a Friday night and explained my problem to the receptionist and next thing I know I was talking with the owner Warren. He took me through all the scenarios I was facing and was very patient in answering any questions I had. He also took the time to call the company who made my water heater to get more info and even called the previous plumbers I used five months earlier to get more info on exactly what they did (in this case did not do and I was way overcharged for nothing). With most plumbers you get an answering service who schedules the appointment and you never know what your going to get. With Plumbers To The Rescue, Warren explained each step and gave me a breakdown of costs. He even called his supplier first to see if they had the part required to fix my problem. He told me someone would be out between 8-10am the next morning and at 8am Josh showed up at my door. Not only was Josh polite ( I believe in my 30 years dealing with plumbers Josh was the first one to ever shake my hand and introduce himself) I feel he was totally honest and trusted him completely. The total charge came out to $184 for parts and labor(and this was on a Saturday!). I'm sure most of you have had an experience where be it a plumber or mechanic that tells you that the problem is a lot worse than it really is, not with this company. I wish I called them earlier instead of wasting over $1,000 (on a company called Affordable Water Heaters and Plumbing located in Santa Clarita who I will warn are a bunch of scam artists and crooks). I cannot say enough good thing about this company. I'm sure glad there are still some honest businesses/people out there and Warren and his company will be the ones I call on from now on, rest assured.
Chris C.
Chris C.
05/12/2014 12:00:00 SA
Had these guys out on a weekend because the sink had backed up with some nasty water and my mother-in-law was coming to town. They worked at it for a couple hours and were unable to clear it out which was frustrating, but when I called and asked them to adjust the bill because I didn't get the problem fixed, they were willing to make an adjustment. Overall I'm happy because they were willing to work it out, despite not being able to solve the problem.
Bob S.
Bob S.
04/02/2010 12:00:00 SA
I picked My Plumbing Doctor based on their stellar Yelp reviews and I am so glad I did.  I called and got a response right away. They came out on a Saturday to run a line for a new outside faucet from our garage.  They informed me that that Saturday rates were higher and that they could do the work cheaper during the week.  A few days later I left a gate open and by the time we woke up and went outside, they were cleaning up and the work was perfect. BTW they showed up both times within the window they said.
Jessica M.
Jessica M.
11/29/2011
I can't recommend My Plumbing Doctor enough. I had them come out the day before Thanksgiving to fix my backed up kitchen sink (great timing, right? I was freaking out). They were later than promised, because the job before me ran long, but they called and told me they would be late, and when to expect them -- and made that deadline. They fixed my sink in twenty minutes, were totally cheerful, friendly, and professional, and -- best of all -- VERY VERY reasonable. I'll use them again without a second thought.
Ko I.
Ko I.
3/29/2014
What a lucky find I made when I saw Plumber To The Rescue listing in Yelp.  Had an almost-emergency situation with a broken connector pipe under the bathroom sink.  They responded on quoted schedule time, fixed the problem in an hour, and the cost was much, much less than I had expected.  Because of where the broken pipe was located, Eddie, the service man, could easily have told me that he would need to go behind the wall, and made a project out of it for big bucks.  Instead, he fixed the problem with minimum amount of material and time.  The total cost, i.e., base charge to show up plus cost of material, was less than what some welkin plumbing outfits on the Westside charge just to show up!  I recommend PTTR wholeheartedly!
Eva D.
Eva D.
07/06/2010 12:00:00 SA
After my roommate dropped a bunch of Q-tips down the toilet and attempted to flush them down, we had a clog that vigorous plunging could not save us from.  (Apparently, she thought it was just paper so it would wash away like TP, but ... it didn't.)  I called My Plumbing Doctor and they were here in the time frame they specified, were in and out in a flash, and charged me the $89 they quoted.  I am happy to put this plumbing problem in the past fairly painlessly.
lili y.
lili y.
06/01/2012 12:00:00 SA
I've had several plumbing emergencies in the past 2 years, and I wanted to give a special shout out to My Plumbing Doctor. They come pretty quickly--usually i can get an appointment the same or next day. the receptionist is helpful and friendly. Warren and Eddie are professional and informative. They usually come within the time frame they tell you, which is pretty amazing. Highly recommend them (even when they have bad news about your plumbing)
Brooke P.
Brooke P.
12/07/2012 12:00:00 SA
Wow, did I luck out finding these guys. I live in the San Fernando Valley so I wasn't even sure if they serviced my area but they do and thank goodness for that. Warren answered my call right away and was able to give me an estimate over the phone when I told him exactly what the problem was. His estimate was way lower than other Angie's List / BBB / Experienced plumbers (one plumber wanted to charge me quadruple the amount!), they gave me a sooner appt time than other plumbers AND a smaller window. Eddie was the plumber to come out and, not only did he have the part brand new in the package on-hand (other plumbers said they'd have to go purchase the part and charge me for the time it takes to do so!), he was on-time, friendly, knowledgable, courteous and fast! Even though he was fast, he still took the time to show me how to fix it/replace the part myself (including what tools to use and where to get the replacment part!) if it ever happens again, which it shouldn't because his work is excellent. I cannot tell you what a relief it was to have hot water again and to know I wasn't taken advantage of or hustled. I will never use another plumber again and will be recommending My Plumbing Doctor to all my friends and family.
jACK W.
jACK W.
08/01/2009 12:00:00 SA
so so delighted with 'my plumbing doctor'...wish that our 'doctors' were as efficient, reliable and cost conscious as he is! james, his assistant resolved our issue immediately...highly recommend warren white and his crew to everyone ! thank  you!
Matthew M.
Matthew M.
10/05/2010 12:00:00 SA
Warren's a good guy. Thanks again Yelpers. Solid honest guy, didn't try to sell us work we didn't need/want, or pretend the problem was bigger then it was. Came in, found the blockage, snaked our main line, and all for under $100. Very happy and will use again.
Ron N.
Ron N.
09/09/2013 12:00:00 SA
Called on a Saturday with a broken water heater.  Eddie came out did a diagnosis, and then helped me get the manufacturer to honor its warranty on the phone.  The new part was picked up first thing Monday morning (as promised) and the repair was complete by a little after 12.   I thought the price was fair, and found both Eddie and Warren (who also came out on Monday) to be courteous, professional and efficient.  And the price was fair.  I will always use these guys when I run into plumbing problems.
Natalie A.
Natalie A.
09/05/2013 12:00:00 SA
We were having issues with our drains backing up beginning on a Thursday.  On Friday, we decided to call someone in order to avoid an emergency weekend situation.  After reviewing Yelp, we called Plumber To The Rescue.  Of course, when Eddie arrived (within a couple of hours of us calling) the issue had resolved itself.  Eddie spent 15 minutes checking and rechecking to make sure the issue was truly taken care of before giving us our options.  In the end, we decided to wait before taking action (at his recommendation), and he didn't charge us anything for coming out.  $0 for 20 minutes of his time.  In addition, he was really nice, conscience, and professional.  I'll definitely be calling them in the future.
Diane W.
Diane W.
5/18/2010
Like the others, I am so grateful to Yelp for helping me find My Plumbing Doctor!  Warren is so nice and thoughtful!  After reading Yelp reviews about My Plumbing Doctor, I still called around to get quotes from other plumbing companies to replace my water heater.  The quotes ranged from $200-$400 higher.  I did get voice mail from the other plumbing companies.  I do agree, getting a live voice (Holly) makes a big difference.  I am recently divorced and not used to handling these types of things such as major repairs on my own.  I really appreciate that Warren worked with me on the price and that he was so patient explaining things to me.   Will recommend My Plumbing Doctor to my friends and neighbors!
Maxx S.
Maxx S.
02/03/2011 12:00:00 SA
OK...one more glowing review. Maybe there should be a the yelp record reward? Greg came in at early side of appointment window and did the water hook-up for new refrigerator. Although there were some structural surprises noone could have foreseen, he was able to make accommodations so the job was finished in the quoted time frame. Great work, very nice man that Greg. They will be my permanent plumbers from now on. Thanks you gang @  my-plumbing-doctor.
Marifi A.
Marifi A.
5/16/2011
I spent the weekend thinking I had a clogged garbage disposal due to a (very) slow running drain (non-emergency).  I practically forced all family members to either limit dish/glassware usage or to use disposable items (sparingly).   I called My Plumbing Doctor at 6:45AM this morning and spoke with Eddie.  He was on his way to the office and did not have the schedule in front of him and advised me that someone would be calling me back at 7:45AM.  Warren called me back at 7:30AM and advised me that a technician would be by at 10AM. I told him that the job HAD to be done at 11AM as I needed to pick up my child from school. To my (thankful) surprise, Guy called me at 8:30 AM and said he was outside looking for parking.  Within minutes Guy was able to diagnose the situation and quickly got to work.  He explained the root cause (grease!), reassured  me that the disposal was fine, and provided good insight on preventative measures to take to minimize the occurrence of the blockage happening again.

I would absolutely have these guys on speed-dial (as a previous reviewer recommends)!  If prompt, excellent, and knowledgeable service is what you expect - then there is no other plumber to call.
Carol R.
Carol R.
02/07/2012 12:00:00 SA
Mixed review - good work but bizarre billing practices. I got a quote over the phone - $875 for a new water heater, which was a good price. They arrived on time and did the work so that was fine. I got an invoice and was billed for $850 so I thought they'd decided to charge less than the original bid, but then the next day my credit card was randomly charged $25. When I called Warren he said the original bid was for $875  so that's what they were charging even though he'd given me an invoice for $850. So that's strange. I'd think twice before calling them again or recommending them to somebody else.
Desiree G.
Desiree G.
03/03/2012 12:00:00 SA
Excellent service. Our water heater broke on a Sunday morning and MPD was able to come out and replace the water heater within a few hours. They even worked directly with our insurance to ensure everything was covered. They were friendly, quick, and did a great job. We will be using them again.
Victor L.
Victor L.
07/06/2012 12:00:00 SA
Had a great experience with Eddie helping us with a leaking (and stuck) handle on our bathroom sink.  He solved the problem quickly and courteously.  He even politely answered and explained what he was doing because my two kids (4 year and 2 year) kept asking him questions about his work.  They thought he was so nice that they now ask about Eddie the plumber.  Excellent service at a very fair price.  A great experience!
jeff p.
jeff p.
7/26/2012
My house's main line (the old clay pipe running to the sewer) clogs up with roots about twice a year.  For the last few years, each time, I've called My Plumbing Doctor, and gotten the same excellent service:  Dawn, the dispatcher, either picks up right away, or returns my call immediately.  And each time, I've had someone at my door to fix the problem within 2 hours max.  In fact, today, Eddie showed up about 15 minutes after my call...Which was pretty slick.  Bing, bang, boom, and my drain is cleared again.  Their charges are reasonable, and everyone I've dealt with on their team has been friendly all around.
Barb N.
Barb N.
08/07/2012 12:00:00 SA
Easy to reach, showed up on time, took 20 minutes, and charged a reasonable rate to unclog my garbage disposal. Would definitely use them again.
Gerri C.
Gerri C.
11/20/2012
The best experience I have ever had. Josh was on the spot same day to help me out with my water heater problem. Very nice professional. Hard working honest guys. Highly recommend them!
Charmaine S.
Charmaine S.
11/30/2012
I've called My Plumbing Doctor several times and they always provide excellent service.  I manage a five unit apartment building and there are always plumbing issues and tenants don't like to wait, nor should they.  They are awesome: prompt, professional and reasonable prices.  Highly recommend!!
Rudy V.
Rudy V.
11/15/2013
Wow.....Great Service from beginning to end.  I had a leaky shower faucet that dripped for days.  I looked on yelp and noticed the high rating.  I can see why they are highly rated. Eddie the plumber was quick and informative.  I would call on him anytime.  I highly recommend Plumber to the Rescue!!
Mel L.
Mel L.
9/22/2013
Used these guys on several occasions to install garbage disposal and fix leaking faucets.  They are always professional and do a great job.  I plan to use them for all plumbing issues going forward.
Albert C.
Albert C.
08/04/2008 12:00:00 SA
Easily available even on a Sunday afternoon.  Prices were far lower than I expected.  Even though as little as 5-10 minutes behind schedule he still called me to let me know.  Will definitely be a repeat customer and recommend him to all my friends.
Jeff W.
Jeff W.
9/29/2009
Highly recommended.  After reading reviews here, I called them up and 15 minutes later Eddie and James showed up.  I had a kitchen sink back up that turned out to be a major clog 100+ feet into the main drain.  These guys were great to work with, very thorough and James even crawled under the house to check the condition of the pipes after the job was done.  After two hours of work, cost for the whole job was more than fair, much cheaper than any other plumber I've used in the past.  Would not hesitate to use them again for any plumbing problem, big or small.  Plus, they're locals, so call 'em up!
Natalie M.
Natalie M.
4/15/2010
Highly recommend these guys.  You get a live person on the phone who books an appt as soon as necessary.   I had a leak coming from behind my refrigerator - they were at my condo within 2 hours (they gave me a window of time).  They quickly assessed the problem and fixed it within an hour!  $70/per hr rate.  Very happy with quick response and efficient resolution.
Mike I.
Mike I.
8/25/2010
James diagnosed the problem and fixed my shower without even having to turn the water off. I also liked how he showed up promptly at the beginning of the two hour window so I didn't have to wait around. Very fair price too! Yelp comes through helping me find a good plumber in a sea of choices.
Drew Z.
Drew Z.
09/03/2010 12:00:00 SA
Called the plumbing doctor to repair my refrigerator water line.  Got a time frame of 12-2pm for the service call.  James the plumbing doctor on-call showed up at 12pm sharp.  Very friendly guy.  Identified the problem right away and took care of it.  Right before he left and since he was there anyways, I even asked him to take a look at a stuck faucet in my bathroom...he way happy to do so and he spent a good extra 30 min looking at it and trying to fix it (without success unfortunately...ends up that my bathroom faucet is messed up and needs to be replaced).  Anyways, he didn't charge me at all for that additional work.  He even gave me an honest estimate for what the faucet replacement would cost.  When i get around to making that repair, i will definitely be calling these guys again.
Lindsay G.
Lindsay G.
09/07/2011 12:00:00 SA
Called them for a toilet that wouldn't stop running. Marty came out within an hour, did the job quickly, professionally, cleanly, and for much less than I thought it would cost.  This is the second time I've used them and I will use them again! Love these guys!
Willis K.
Willis K.
1/29/2012
James came to my house at least four times to fix a very stubborn drainage problem.  Originally, James came to my house for an estimate to possibility replace my pipes, but he found a loop in the pipe and fixed it on the spot by crawling on his hands and knee underneath the house and only charged a $86 service fee.  My main line backed up so they cleaned it out for $176 and James recommended installing a clean out value.  Warren came with camera and determined that I had a slip then James installed the clean out value and repaired the slip for about $1000.  Now everything is finally flowing well.  They are honest, and provide good service at a reasonable price.
So n.
So n.
07/04/2012 12:00:00 SA
Eddie is great! Fixed the toilet block while the previous plumber wanted $450 to do some other unnecessary work. Luckily I decided to get a second opinion.
Brian A.
Brian A.
12/25/2012
Warren from My Plumbing Doctor is terrific!  We just had an emergency plumbing issue today, um that Christmas Day 2012, and he got here in less then 30 minutes.  He went right to work, figured out the problem immediately and charged us a fair price.  I highly recommend him.
Andrew E.
Andrew E.
7/31/2013
I would never ever thought I would write a review for a plumber! Geeze, those guys are outstanding. Eddie came and in one hour resolved all our issues we've had for a long time because of other terrible plumber-pretenders. Nice guys too, called to ask if they could come earlier (!). Honest prices, no rip-off, giving free advice next time you will be able to do it yourself OMG! Are those guys for real? Thank you, thank you, thank you!
Lauren T.
Lauren T.
7/24/2013
After being quoted a ridiculous price by a well-dressed  plumbing company, Eddie came to my house and told me the truth about what the deal was with my main line. Unbelievable. Thanks Eddie!
Brett C.
Brett C.
07/11/2013 12:00:00 SA
Hi I wanted to just send a quick thanks to Eddie he is awesome definitely ask for him if you have any clogged drains or leaks he found all the small leaks i didn't even know were there and fixed our complicated plumbing problem with the drain behind our washer in no time at all! If you ever need plumbing help these are the guys to call for sure thanks guys Brett
Steven R.
Steven R.
12/17/2008
Warren was awesome. Came within a couple of hours, and fixed it in 15 minutes. Only cost 75 bucks to fix the disposal... highly recommended he was awesome.
karyn r.
karyn r.
08/04/2009 12:00:00 SA
I had a clogged tub. Eddie arrived within a half hour of my phone call, was nice, fast, and thorough, and answered my questions. I was charged a very reasonable $66.50.
Felicity F.
Felicity F.
8/13/2009
As you probably know if you are looking for a plumber here, a good one is hard to find.  These guys really DO live up to their five star reviews.  And I am picky!  They are polite, on time, ethical, very reasonable in terms of cost, and best of all, they are perfectionists -- I find that this is the quality most often lacking in plumbers, so I am so relieved and happy to have found Warren, James, Eddie and the guys at My Plumbing Doctor.  My only regret is that I didn't look here on Yelp earlier, when we were remodeling bathrooms!  I know from their visit to my home today that they would have done a far superior job than the plumbers we used back then, but live and learn!
Tanya B.
Tanya B.
8/20/2009
Polite.  On time.  Reasonably priced.  Good quality work.  What more can you ask from a plumber?
Jayne D.
Jayne D.
9/13/2009
I discovered these wonderful guys when another plumber tried to rip me off with a whole story about how I had to replace this that and the other - - to the tune of thousands of dollars. In desperation, I started looking on the internet and found Eddie and Warren through yelp. I called in the evening (I had no water and they came over that night and fixed everything for under $200). They are AWESOME and have my gratitude and respect for being honest and caring.
Catherine J.
Catherine J.
12/24/2009
Josh and Eddie showed up on Christmas Eve to unclog my bathroom sink after a we had a party, and someone put something (I am afraid to look) down the sink.  They were very professional and nice, and although the job took longer than expected, since the object had travelled further down than expected, they got the sink working again and left the bathroom neat and clean.  I am very satisfied with them, and would highly recommend them to all.
Greg A.
Greg A.
12/27/2009
It's Sunday morning and my conco kitchen & bathroom drains are both plugged up. I called My Plumbing Doctor  which I found on YELP with lots of great reviews. James showed up in 15 minutes! He snaked out my drain, cleaned up the sinks, and made out the bill in 20 minutes. I had my drain problem fixed in less than an hour! I highly recommend this company! James is the best! Cost was very reasonable for a Sunday at time and a half. It was less than RotoRooter would have charged for a weekday repair.
Ed E.
Ed E.
01/05/2010 12:00:00 SA
I have used the chains before, and one of them quoted me $1100 (discounted from $1350!) to replace a section of pipe running under the house into the sewer in the street that was responsible for recurring blockages in the line.  Then I remembered Yelp and discovered Warren and his plumbing business.  Warren charged me $750 which included a camera check of the line (normally $350 on its own, and the only way to really know what is going on) to dig out the broken pipe in the front yard, 3 feet down, splice it, add a clean out point of entry in the front yard  They did it quickly, cleanly, professionally.  It was the best experience I have ever had using a plumber, and I am knowledgeable enough about plumbing not to say that lightly.
tim b.
tim b.
2/15/2010
We used My Plumbing doctor for a leaking pipe in our wall, they gave us a not to exceed bid, and they came in well under the bid.  In a city where good contractors are hard to come by, these guys are a great find.
Gloria K.
Gloria K.
2/19/2010
After checking all the great reviews, I called My Plumbing Doctor.  I needed an earthquake valve installed on the gas meter.  I was very nervous about this job.  Eddie arrived on time and was very professional, knew what he was doing and was very satisfied with his work.  He was fast, friendly and thorough.  I will definitely call him again.
Larry J.
Larry J.
04/04/2010 12:00:00 SA
Our garbage disposal went kaput on a Friday night at 8pm.  I called and left a message with My Plumbing Doctor based on all the positive Yelp reviews, and I got a call back 10 minutes later!  James came out the next day (Saturday) and didn't price gouge me for weekend work.  He was prompt, polite, efficient, and friendly.  New garbage disposal unit installed in 1/2 hour, plus fixed 3 other problems I didn't even knew existed.  He's a professional who takes pride in his work, and I couldn't be happier with James and My Plumbing Doctor.
Fred M.
Fred M.
04/12/2010 12:00:00 SA
After reading all of the positive posts, I called these guys. Like one of the earlier posts, I hope My Plumbing Doctor isn't getting too busy from Yelp referrals. There's no question that this company is run extremely well and that honesty and fairness are a critical part of their DNA. After a few reschedules (I was not in a mode of immediate need) they showed up and did the job. Clean, considerate, polite and willing to answer any questions. The job required crawling under the house - very little clearance - and using some sort of pressurized air bag to unblock the kitchen drain. This, after snaking didn't work. My Plumbing Doctor's biggest problem is going to be meeting demand.
Brad J.
Brad J.
4/15/2010
Have used them twice now.  First time for a partial replacement of a main line and the second time for replacement of a pressure regulator.  Both times they were on time and did the work for the price quoted.  I would definitely recommend them.
Bob J.
Bob J.
05/06/2010 12:00:00 SA
My bill was adjusted for time and materials that did not include the wait time for the arrival of tools.
Anna B.
Anna B.
5/14/2010
Excellent service and competitive prices. They came within an hour to fix a problem with our toilet not flushing. Total cost including labor & parts $117. Would definitely call them again for any other plumbing problems.
norm l.
norm l.
6/16/2010
You can believe all those earlier rave reviews. We needed a plumber -- not an emergency, but work that was clearly over our heads and needed attention. Based on all the favorable reviews on Yelp, we called My Plumbing Doctor. Within a day, and on time, Warren was here, he did the job quickly and very well, and without any cost surprises. As chance would have it, a further need brought Eddie to us. He's as good and as efficient as Warren. Summary: These guys do good honest work. They're the ones we'll always call from now on.
N K.
N K.
11/06/2010 12:00:00 SA
After being extremely satisfied with the work that James, from My Plumbing Doctor did earlier this week, I had them back to do another unrelated job.  Once again, James did a fabulous job.  My Plumbing Doctor shows up when they say they will, charges what they say they will and most importantly does a fabulous job.  Thanks!!!
Carrie Z.
Carrie Z.
11/08/2010 12:00:00 SA
They arrived at the hours specified.  My plumber took his shoes off outside the door and explained to me how to deal with my garbage disposal (the reset button on the bottom and how to get the blades to turn if I can hear it running, but the blades aren't moving), he also took a look at my tub and cleared out the drain.  He was here for less than an hour and he worked quietly and quickly and even cleaned up the mess he made!  I would definitely call them again.
Paula W.
Paula W.
01/05/2011 12:00:00 SA
Thank you, Yelpers, for helping me make the decision to use a plumbing co. I'd never heard of -- it was a quality decision! I live in a 100-yr. old house with very convoluted plumbing. James arrived within 30 minutes of the call and spent 6 hours locating then replacing a cracked sewer pipe. My husband and I were amazed at the low price for the amount of effort. I've had lots of experience using high-end plumbing co.'s and know that had I gone that route I'd still be waiting for the service, and they'd charge 4x's the price.
Jim M.
Jim M.
05/10/2011 12:00:00 SA
I called and had a plumber out the next morning.   They quoted $75 for the first drain and $29 for each additional drain.  I had two snaked.  The plumber was on time, finished in 15 minutes and that was it.  I highly recommend these folks.
Eileen H.
Eileen H.
5/19/2011
I own a Beauty Salon and the water hearter blew right as the day was starting.  They came out fast, replaced it, were clean, polite and professional.  I hope I dont have to, but if need be I would use them again!
Christi c.
Christi c.
08/10/2011 12:00:00 SA
Just adding one more...thought they were great - James and Eddie were on time, quick, friendly, informative and didn't try to push anything extra. Would use again.
Matt M.
Matt M.
10/06/2011 12:00:00 SA
I had an urgent plumbing issue that I needed resolved immediately. I called and spoke to Dawn the dispatcher, she was extremely helpful and professional. It was very pleasant dealing with her. She was able to clearly communicate rates and got someone out right away. The plumbing services were top notch and the price was reasonable. I will definitely use them again. Thank you!!!!
guy z.
guy z.
1/22/2012
Warren is a class act.  I called him to review another plumbers work and he was hardworking and thorough.  We made an appointment to meet again and he couldnt make it so he offered me a credit because I had to call another plumber.  Very honest and professional.
Joe S.
Joe S.
06/10/2012 12:00:00 SA
Called My Plumbing Doctor @ 11:02 AM. It is now 11:52 AM. They have come and gone. Cleared out my mainline blockage. EXCELLENT SERVICE was provided by Eddie and his crew mate. Will use them again for annual clean outs and would definitely recommend that to anyone needing reliable plumbing service. Thanks again Eddie. See you in a year.
Mek O.
Mek O.
6/21/2012
Josh and Eddie were great; no tricks or scams.  They did everything possible to be efficient and fair.  It's great to see a business like this.  Everyone will win in the long run with this type of customer service and honesty.  I'm happy to recommend My Plumbing Doctor to others.
Victor H.
Victor H.
07/05/2012 12:00:00 SA
I called them this morning for cleaning of the main line in my house. Eddie the plumber showed up on time as promised. He went right away to work. He did a thorough job, compared to the other plumbers I dealt with recently. Eddie is a pleasant professional plumber I would recommend.
David S.
David S.
8/16/2012
Eddie showed up within a hour of my calling and was determined to de-root the main line. Stayed on it till it was totally clear. I would certainly call again. Highly recommend.
Sherrill T.
Sherrill T.
09/02/2012 12:00:00 SA
Aptly named--My Plumbing Doctor has a great bedside manner.  Woke up on Sunday morning of a Labor Day Weekend with hot water pouring out from under my master bathroom sink--shut off valves have no effect.  No one around to tell me where the main shut off valve is for my unit or my building.  Dr. Eddie showed up in the time promised slowed the leak to a manageable trickle, immediately diagnosed the problem, removed and replaced the broken supply line with surgical swiftness and precision, leak stopped before the entire unit flooded.
Meg N.
Meg N.
1/23/2013
I love these plumbers!  They are always very professional, knowledgeable, and affordable.  I have called them for issues with my primary residence and for rental properties, and they never let me down.  Most importantly, I trust them.  It is difficult to find a plumber you can trust nowadays, I always feel like I am getting ripped off.  These guys would rather have repeat customers than overcharge upfront.  I highly recommend them!
Alison W.
Alison W.
04/04/2013 12:00:00 SA
I highly recommend these plumbers.  We bought a new coiled, industrial-type kitchen faucet and called Plumbers to the Rescue after calling several other businesses to get a quote for installation and found their prices too high.  We called in the morning and they Eddie showed up a few hours later, right on time.  He was courteous and very experienced and had our new faucet installed in less than half an hour.  We highly recommend him and will definitely use this business again.  Their rates are much lower than their competitors rates.
Robin R.
Robin R.
4/27/2013
We had an estimate scheduled for our bath sink and overnight had an emergency with our kitchen sink.  James arrived a few minutes just BEFORE the 11a-1p window.  He fixed the kitchen easily then moved on to the bathroom sink issue.  It was a challenge to work with the sink we had gotten and the original plumbing of the bldg. but James spent a few minutes working it out.  He went and got a part and very quickly and cleanly solved and fixed the plumbing so it was proper.  We were very happy with his work and wish we could take him where we are moving.  Wish I'd known about these folks before and I highly recommend them. No problems and James found the simplest correct solutions.
norman t.
norman t.
03/04/2010 12:00:00 SA
I consulted Yelp and they were sure right about My Plumbing Doctor and Warren. He was everything the good reviews said. On time, immediate bid and immediate service. By reviewing good businesses like this one Yelp really helps the public, especially folks who are reluctant to call contractors because of earlier bad experiences and I'm one of those. The time is now to promote good businesses and let the shady ones struggle. There are way too many rip off operations out there.
Edward R.
Edward R.
04/04/2010 12:00:00 SA
This is my first Yelp review, but had to add one for My Plumbing Doctor.  I used them a couple of months ago to clear a pipe following reading some reviews here. This week, I noticed our shower was leaking water which caused the ceiling of our under unit parking garage to leak water. I called them and they quoted 300-500 to replace the overflow unit of the bath tub where the leak was coming from. The plumber was on time and after some diagnostics, determined that the overflow unit had slipped and did not need to be replaced. 75$ later, the tub was no longer leaking and I saved a lot of money that I would have had to pay to someone who was not honest. I will definitely use them again if needed.
Bob Z.
Bob Z.
9/26/2011
Its the second time for me using My Plumbing Doctor and the service was top of the line. They are friendly on the phone, look up old records quickly. They showed up precisely on time and were in and out quickly.
Miguel C.
Miguel C.
7/26/2012
The best plumbing experience I've ever had in LA ! Eddie showed up about 20 minutes after calling in the problem to Dawn, who was also amazing in getting a plumber to my town house at 4:30pm! --consumate pro --he removed his shoes before entering, fixed the clogged sink, and even picked up! --and the price was low! In a town of rip-off artists its nice to know there are some local businesses that still have a sense of honor and integrity.  Will call on them again.
Beverly Hills Gasman ..
Beverly Hills Gasman ..
9/25/2012
I called for an appointment at 8PM last night, and Eddie came over at 1pm (stated appt time was 1-3PM).  My kitchen faucet was dead, and I needed a complete replacement.  He had a nice Price Pfister model which I liked, and installed it like a true professional.  He was extremely competent, patient with my weekend warrior questions, and thorough.  I will definitely use this contractor again in the future for my plumbing needs!
kathy c.
kathy c.
2/28/2011
I called them because of the reviews in Yelp and they were great.  We had major drain blockage.  They quoted me a price on the phone but explained it would be more if there was a main line problem and 2 men were needed.  The first guy came out, on time, and worked hard to solve the problem, but he could not.  He called back to the office and told them that we needed another team out here TODAY.  He assured me that they would come and they did.  The second crew (2 men) arrived at 6 and the problem was solved in an hour.   We had to pay the higher price but it was fair.  The guys were really nice and totally cleaned up a gross mess.  I would call them again.
Philip F.
Philip F.
7/22/2011
I hired the company to connect two sinks after having new countertops installed.  The person on the phone was very nice and clear about the time and rate and the plumber came on time (on a weekend).  Generally, the job was good.  A few issues arose: the plumber dropped a nut which fell through the floor and he didn't have another so I had to go out a buy a new filtered water faucet (at around $25, no big deal).  After the job was completed, the plumber went to his truck to write up the bill.  15 minutes passed and I went out to find him talking on the phone which he continued to do for another 5 minutes and then charged me for the whole 20 minutes (at the elevated weekend rate).  These two would have been forgiven except that a month or so later, there was a leak and my tenant called a plumber who spent a few hours correctly connecting the disposal.  I called the company and complained and they credited me for an hour.  I'd probably use them again, but wasn't the best experience.
Lindsay J.
Lindsay J.
1/27/2010
had problem w shower drain. called and they were able to come out that afternoon. really nice people and job was done. also, they were on time. quick and easy. $75. Would def use again.
Kate P.
Kate P.
08/05/2014 12:00:00 SA
Our main line clogged up last  night during my shower and there was water backing up in a separate tub, and more alarmingly, a good amount of water was seeping out from the base of toilet.  We were out of business entirely until I could find someone to clean out the line, and as you probably know if you're reading this, that can be a fraught experience.  I first called a few friends who had said they had plumbers they liked, but they were all booked for the day, and I was 0 for 3 when I turned to Yelp for recommendations.  I called Plumbers to the Rescue based on the quantity and quality of their many Yelp reviews and my fellow Yelpers didn't let me down.  They too were booked solid for the day but Alex, in the office, said she would call the owner and see if he could work me in.  I'm in Culver City, and  he was on a job close by, so he was able squeeze me in   He showed up in less than an hour and had the line cleaned out in short order.  There was zero sales baloney (no pitch for hydro flushing, etc.).  Warren is the owner and he works with two of his sons, as well as others.  He brought his son Matt with him on my call.  They were prompt, professional, polite,friendly, and mindful not to let my new kittens out while they worked.  They impressed me as people who treat others as they would like to be treated, which is the highest compliment I can give a contractor.  I'll keep their number for the future, a good and honest plummer is money in the bank.
Kristi J.
Kristi J.
4/23/2011
doesn't answer the phone, nor return calls after leaving a message.  thanks ever so much.
Pudgy C.
Pudgy C.
5/20/2009
HONEST!!! I can't thank Warren enough. He saved us twelve thousand dollars worth of repairs. We had our plumbing/sewer lines inspected by Red Lilly Plumbing while we were in escrow for our new home. They told us everything was in the worst condition imaginable and leaky sewage underground. After the estimate, I read the reviews about them on Yelp and decided to call My Plumbing Doctor instead. (The reason I didn't call my Plumbing Doctor in the first place is because I didn't think they did sewer lines). Warren came out and ran a camera through the line for free ($350 job) because I refused to have it redone as I had already paid for it with Red Lilly. Sure enough, he found that they were wrong and that most of the plumbing was in great condition except for the pipes below the house that needed to be replaced. He did the job in 2 days. I appreciate the honesty, integrity,efficiency, and fair price of My Plumbing Doctor. Recommend Highly!!!!!!
Harley W.
Harley W.
1/16/2012
joey and eddie. all i need to say. call and ask for them. they had the best attitudes and really went the distance to make sure the problem got fixed. best in the game.
Jennifer F.
Jennifer F.
6/21/2011
Woohoo! My Plumbing Doctor is now our official go-to-for-everything plumber (if I sound like I'm gushing it's because I am).  I'm so relieved to find a company that has real integrity -- they get the job done right for a very fair price. We have an old house with multiple on-going plumbing problems (tree roots for one), so we've been around the block with plumbers. Years ago we had a trusted plumber, but he moved to Arizona and we were thrown to the wolves. For years now we've been searching for a replacement -- finally, we found My Plumbing Doctor. Warren (the dispatcher) sent James to the house after we had another bad experience with a snake-oil salesman in plumber's clothing. James rescued us! It turned out to be a relatively simple problem with a quick remedy. This was after the snake-oil salesman had tried to convince us that we had a broken sewer pipe which would have made him thousands of dollars in ill-gotten gains -- we sent him away (I've reviewed that company on Yelp). Thank goodness for James, and thank goodness for My Plumbing Doctor -- honest and professional! Woohoo!
alexa v.
alexa v.
5/28/2009
the best plumber ever!  he got here on time as usual, the leaking toilet got fixed in 15 min. super professional and honest.
Roxane W.
Roxane W.
03/09/2010 12:00:00 SA
My latest DWP bill was $600.00 and I was told I had an underground water leak in the front yard. Years ago, the same pipe had burst and I was quoted- no lie- $25,000. That plumber hadn't even touched a shovel to investigate, but when I told him that the price was too high, he said, Okay, then $24,900. I said no and he sped off in his tricked out truck. Bad memories. I had it fixed (for a much lower price) but here was the problem again and I never forgot that a$$ of a plumber. I also had a running toilet and a leaking faucet in the bathtub. I called James at My Plumbing Doctor and for a service window of 8-12 he was here at 8:14 a.m. I explained the problem and he said he'd do the easy stuff first. He had shut off the water and checked the meter again in 30 minutes. Before I knew it he said, I have some very, very good news for you- no underground leaking! He said that  the high DWP bill was due to a toilet running 24/7. He put in a new valve in the toilet (which he had with him) and fixed the bathtub faucet (which had been leaking hot water). Total price: $150.00. James was very nice, courteous, cleaned-up after himself and explained what the problem was. He was very honest and for me that is a rarity. Later, I came back from lunch and the exterior bedding area that had been damp for months was now bone dry. Highly recommended.
Laurie K.
Laurie K.
7/24/2010
I have used Warren and his company several times and have been extremely impressed and happy every time. Late Thursday night, I unhappily discovered my garbage disposal was inoperable.  I called My Plumbing Doctor and they agreed to send someone Friday afternoon.  Eddie and his assistant Matt (Warren's son) came at 3:00 (call time was between 2-4).  They tried to fix my disposal, but said that it was broken.  In anticipation of this, I had gone to Home Depot earlier and purchased a new one.  Eddie installed the disposal in about 40 minutes.  I asked if he could take a quick look at my bath tub that was not draining properly.  He happily agreed to do so and did the best that he could (which was pretty darn great) while advising me that to completely fix the problem I would need a new piece  that he would need to purchase.  When Matt gave me my bill, it was $85 total.  This was for an hour of work.  I was not charged additionally for the work done to the bathroom tub.  I thought that was very cool! My disposal works great and so does the draining of my tub.  These guys are professional, extremely priced well, good plumbers and I just wouldn't go anywhere else for my plumbing needs.

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