David S.

04/08/2023 12:00:00 SA

I've used Zorro & H plumbing many times over the years. Always reliable and decent prices. Workers are knowledgeable and nice.

Sarah C.

2/22/2023

My old water heater died and Z&H had me rescheduled for replacement in less than 48 hours. They were in and out in less than an hour with a brand new water heater ready to go.

Price was very fair especially as it includes warranty and all expenses and parts. I will definitely be calling them for any plumbing needs in the future.

Matthew T.

1/18/2023

I contacted the plumbers to evaluate our hot water heater. They agreed that the burner and ignition needed to be replaced. They told us our hot water heater was unsafe to use and unplugged it while waiting for the replacement parts to come in. It is freezing with no hot water at the peak of winter and already one month later and nobody responds, nobody has called, the most I hear is that the part is coming soon. Pushed back and pushed back with absolutely no accountability or assistance. I stopped receiving any updates, texts, or phone calls while we went for 4 weeks with no hot water. The distributors of the parts for our water heater claimed that no part was ordered by this company. I never could get any confirmation that Z&H Plumbing ever did anything to get the replacement parts. It was as if letting us sit without hot water for 4 weeks during winter was of no concern for them.

My take away message is this...DO NOT USE THIS COMPANY. There is zero accountability and zero meaningful communication or follow-up. Please look elsewhere.

Ahmed H.

05/04/2023 12:00:00 SA

We had originally contacted Zorro, two years ago, when we were evaluating our water heater options. He helped us to weigh our options, which were a solar water heater, a standard gas tank and a tankless option, which comes with a LADWP rebate. We ultimately decided to go a like for like replacement and go with the standard tank. We decided decided to move forward and completed the project today. It took less than 3-4 hours for his team to rebuild the platform in a high ceiling garage that the water heater sits on and install a new water heater. The former platform had rotted and was wet from the water heater leaking; apparently it's best practice to have a water pan, which he also installed for us. I can't believe that we waited so long because the difference in water warmth is night and day. I'd used Zorro and his team again.

Susy S.

4/20/2023

I finally decided to upgrade to a tankless water heater and I couldn't be happier with Z & H plumbing for getting the job done. I also needed it relocated to the other side of the house and his crew did a fabulous job. I highly recommend them and will definitely be calling them first for future plumbing needs.

Matt W.

10/20/2022

What just happened??

Our old tankless water heater finally broke down last night. This morning I called Z&H after reading reviews and by 3pm today we have a brand new, high-tech new water heater installed and working.

The team was communicative, punctual, pleasant, professional, and efficient.
They were transparent about pricing right from the start.

They took the time and care to install the new unit in the same tight space the old one was in as well - I figured we were going to have to remove part of a wooden fence to make it easier to access.

Even all of the pipes and fittings have been replaced with newer ones (that are way easier to access to do the routine system flushes).

And, just found out the crew was all extended family - always good to support local family businesses.

Thanks again to each of you!

Simon M.

03/10/2023 12:00:00 SA

My tankless water heater broke down in the evening. I called Zorro and he was at my house the next morning at 8am. He had a crew replacing the tankless water heater in less than an hour. I thought it was going to be a long and stressful process, especially with the the rain. A new tankless water heater was installed and i now have hot water and can go about my day! I highly recommend Zorro and his team. Knowledgeable, professional, and trustworthy!

Jeff B.

4/24/2023

I had a leak inside a wall that required a pipe repair. Since I was able to send a photo of the actual leak, Zorro was able to give me an estimate via text. His team (who is all family) came the next day, did precision work on the pipes at the quoted price. No up selling , no nonsense, just quality work at a fair price. Thanks to Z&H plumbers.

Diana T.

02/04/2023 12:00:00 SA

Our water heater went out and when I inquired on Yelp they were very responsive. They reached out gave me a quote and had the new unit installed the next day. They even hauled away the old unit and housing it was in.

Emerson I.

02/07/2023 12:00:00 SA

I was looking for someone who is reliable and easy to deal with for my Tankless Water Heater descaling project. Until I stumbled upon Z and H Plumbing Inc! Zorro was very responsive with my questions. He made this project easy and painless. His crew came on time. They immediately started working! It took them 25 minutes at least per tankless to service them. I'll definitely use they again next year.

Sonya V.

1/27/2023

AMAZING COMPANY! Can't ask for more! Zorro and Arman are really professional and manage their company so well! Im impressed! they deserve all 5 star reviews in this world! Thank you for caring so much for your customers!

James L.

4/13/2023

I needed a tankless heater replaced and was getting crazy high quotes. Called Z&H, they gave me a great quote and came virtually immediately and fitted my new system - highly recommend

Amir M.

02/02/2023 12:00:00 SA

They came to replace my water heater with a tankless one and relocate it to outside. It was very clear that they knew exactly what to do. They showed up with every thing needed. Very organized and clean. I was blown away how fast and good of a job they did. I definitely recommend them.

Allen G.

10/15/2022

Hired them to replace our old water tank with a tankless system. They were very responsive and upfront with pricing while also informing me about a sizable rebate, and ultimately did a great job!

Taylor S.

2/21/2023

We had them come install a tankless water heater years ago and they did such an amazing job. So we just hired them again for some laundry room work we needed. The team is extremely nice, very careful and they do a great job. They put down floor protection, cleaned up and just went above and beyond both times they were here. I'm super picky and I would recommend this company to everyone I know.

Dan F.

12/29/2022

When my 20+ year old water started to leak, I knew it was time to replace it with an external tankless system. After reading several reviews, and after making several inquiries, I found Z&H. Zorro responded immediately and answered all my questions. I couldn't be happier with the installation. Z&H was reasonably priced, but of far more importance, the work they did was outstanding. Great crew. Very efficient and professional. Thanks, Z&H. My neighbor asked for a referral, which is always a testament to a job well done.

Carolyn K.

5/17/2022

What I like most about Z&H Plumbing is the owner/founder Zorro's responsiveness. I remember querying him on Yelp about my water heater on a Sunday afternoon about 6 years ago, and he got back to me same day (literally ASAP) and I used his services twice since then to change out a thermocouple on the heater, allowing my heater to last longer than the warrantied length of time. He also relit my mother's water heater on a same day call when her water heater went out since she did not know how to relight it and had no hot water. However, today, I hired Zorro to swap out my 15-year-old 50-gallon Bradford-White with a brand new model (he specializes in water heaters and tankless installations). He gave me the serial number via text quote and he immediately booked me for a next day appt (my situation was not super urgent since the water heater was still working although the light had gone out 3 times in the past week), and Arsen his lead plumber called me the next morning to confirm my appt time and even offered to come earlier if needed. It took Arsen less than 1.5 hours to complete the work. This involved draining the water heater (I had him drain it onto my lawn to water the grass), disconnect the old heater, and install the new heater with sparkling new connections. Arsen and his assistant were very professional and they did everything efficiently and quickly. They also cleaned everything up, hauled off my old heater-no messy parts left over. I also asked them for their opinion and quote on installing an electric water heater in a studio, which they can also do. I would definitely recommend Z&H for water heater replacements and will rehire them for other plumbing jobs.

Josh S.

1/23/2023

Would definitely recommend.

Water heater stopped working Saturday morning (of course). A couple people we've used before weren't available to come over the weekend. I found Z&H on Yelp and Zorro was immediately helpful. He sent a guy out right away and gave me two options: a costly repair of existing regular water heater or replacing it with a tankless system. Zorro patiently walked me the pros and cons and current and future costs, including energy costs.

Despite the higher upfront costs we decided to go with the tankless system. We'll save on utilities and our tank was probably going to need to be replaced in the next few years anyway.

Zorro told me he'd come Monday morning and we'd have hot water within a few hours. And he did and we do. He and his team did great work, were professional and polite, answered our questions, did some other troubleshooting and made things super easy.

Portida T.

10/18/2021

Affordable, on time, and quick repair done right.

Arman helped me out with a toilet issue in the tank. The water kept running even though the flapper was down. I sent them a message via Yelp and heard back within a few minutes.

The day of repairs, Arman came ready with the items and was able to do the repair easily. He told me that the toilet was on the old side but should be ok for now. I appreciated the honesty.

Payment: cash, Zelle/Venmo, credit card (there's a 3% service charge so try to pay cash or Venmo instead)

Really happy I found a reliable small business that is tech savvy and also excellent at their job; plumbing! Thanks guys

Vince W.

6/25/2022

I just had my water heater replaced by Z&H after discovering it was leaking all over my garage overnight the day before. Zorro was very prompt in his communication both on the phone and through text messages. They weren't able to come out that day but Zorro helped guide me through how I could cap the intake line so that I could still use the water in my house (the original installer did not include a valve at the intake, obviously!) I really appreciated that Zorro was upfront about his pricing and did not try to upsell me to tankless as most plumbers I have talked to have tried to do.

Zorro gave me an 8:30am to 9:00am estimate and like clockwork Arsen, the installer texted me at 8:27am to let me know he was on the way. He arrived before 9:00am, which is much appreciated since I live in the foothills which automatically adds a 10-15 mins to everyones travel time. I have learned that it is very rare for contractors and service people in the local area to stick with their estimates so Z&H not only giving me a 30 min window but also sticking to it is really a diamond in the rough!

Installation was professionally done and quick too. They were done and packing up by 9:45am and Arsen walked me through the different things that he had done. He added a shutoff valve for the intake and simplified the plumbing that was done previously which was problematic. He also noticed that there was a natural gas outlet valve that I wasn't using and made sure I was aware that it was a safety hazard in case someone left it open. He removed the valve and capped it off for me when I told me I didn't intend to use it.

All in all I had a much better experience with this water heater replacement than I had originally expected since I had a lot of anxiety trying to find a plumber. I am so glad I got a referral from my friend for Zorro and his team and I will highly recommend them myself in the future!

Kirk N.

2/17/2023

Our water heater broke on a Saturday leaving us searching for repair on Superbowl Sunday. Z&H was one of the few responsive companies. Zorro walked me through our options over the phone and with some photos was able to provide a competitive quote. His team was able to come out the next day and replace our water heater. Very efficient and straight forward company!

Terry C.

12/23/2022

My hot water tank started to leak in the morning so I wanted to replace it the same day. Most vendors wanted me to wait for a couple of days for the service call (imagine no hot water for 2-3 days in very cold winter). I called them around 2pm and Z&H showed up at my house around 4pm to replace the unit. No hassle, straight to work and got it done as planned. Fair pricing (where other vendors would have added some extra $$$ for an urgent job). Highly recommended.

Last Name First T.

08/03/2022 12:00:00 SA

There is a reason why this company has 5 star rating. My water heater went out for no reason. Mr. Arsen was dispatched. He came inspected the heater and said the heater is working. Mr. Arsen is very honest and approachable. I was thrilled with the service. Highly recommended this company.

Thank you mr. Arsen.

Kevin T.

11/07/2022 12:00:00 SA

Wow, wow, wow!!! Great job to Zorro and his team! Our old water heater broke and luckily, we found Z&H Plumbing on yelp. Zorro was very professional and answered All our questions promptly! He was informative and helpful.

We were able to schedule them quickly and they weren't kidding when they said that they could finish the installation within 2 to 3 hours max! His crew was professional, quick, efficient and clean! We have hot water once again and would hire them again!

Taleen S.

2/18/2022

I had an amazing experience with Z&H plumbing. My water heater stopped working and I didn't have hot water in the middle of an LA winter! Zorro was quick to respond to my inquiry with an estimate for a new water heater. He explained the different water heater options and warranties and scheduled an appointment for the next day. I contacted a few additional plumbers for a price comparison and Z&H's price was the most affordable while still offering the same high quality products.

Next day Arsen showed up on time and did the installation quickly. He explained what they installed and the features of my new unit at the end. I had a couple other plumbing repairs that they also took care of quickly and offered me a fair price for everything together. Overall I'm very happy with Z&H plumbing and I highly recommend them for their amazing prices, reliability, good communication and excellent service!

Kim M.

1/15/2023

Zorro's quick response to my Yelp request for an estimate resulted in his team showing up as scheduled on a day with terrible storms that SoCal has been experiencing since late December 2022. Assessment by his team was fast and common sense-based, providing us with honest feedback on how we could fix problems ourselves and not incur unnecessary costs. I would definitely contact them again for water heater and more involved plumbing projects.

Margrit D.

10/21/2022

Zorro was prompt in responding to my request and getting someone out to the house to deal with plumbing adjustment for remodeling bathroom. He communicates quickly over text message and is helpful in finding solutions. His staff was efficient and clean.

Brett A.

9/21/2022

Arman changed out all the parts on my water heater in about 45 minutes. Their prices are very fair. We'll be using them for all of our plumbing needs.

Shinto B.

08/09/2022 12:00:00 SA

My water heater was leaking and I knew it was time to replace it since it was 14 years old. I messaged a bunch of companies on Yelp. I called a couple who said they could come tomorrow. Z&H called me within 30 mins and asked me to send photos. They gave me a fair quote within the next 10 mins and said they could fix it today. Perfect. I gave them the go-ahead and their crew was here right on time. They were done in just over an hour. Very fast and efficient. Highly recommend!

Martina C.

06/08/2022 12:00:00 SA

These guys were prompt, polite and serviced my tankless water heater without a hitch. I was thrilled. Had called another company who quoted me an outrageous amount. More than I paid for the tankless water heater! Thank god there are still decent people out there. Will continue to work with Z & H...

Evan C.

8/17/2022

This is the 4th time I have had the pleasure of dealing with Z&H. My tenant's water heater crapped out and Z&H came and replaced it the next day. Communications via text with business owner Zorro we're prompt, professional, friendly - as was Armen who showed up and performed the work. Yes prices have gone up for water heaters but hasn't it for everything? If the need arises again I have zero doubt I'll be calling Z&H.

Aline B.

10/20/2022

I called Z&H for a gas water heater flush. Arsen also suggested replacing the copper supply lines with flex hose, which he was able to do at the same time. The price for the flush and the hoses was reasonable. The job was also done quickly.

Doon P.

07/04/2022 12:00:00 SA

Great service! Get the job done really fast and the price is unbeatable. Would definitely recommend to anyone!

Melissa M.

07/04/2022 12:00:00 SA

Once again, a job well done! Z & H went all the way to Covina to replace my parents' water heater. As always, replacement was done so well and they are always so prompt. My parents are so happy with their new water heater. This is the 4th or 5th time I've used Z & H and always so happy with their service.

Zorro is so nice and easy to deal with. Always promptly responding to my questions. I would highly recommend them. If I can give more than 5 stars, I would.

Thanks again, Zorro!

Alison M.

03/12/2022 12:00:00 SA

Z&H Plumbing was super responsive and was able to get someone out quickly. Our plumber identified the problem and got it fixed in under an hour. Highly recommend!

Lisa K.

10/26/2021

Getting a brand new 50 gallon A.O Smith water heater! The team was very professional, laying down the floor covers, wearing booties and explaining everything that was easy to understand. The team appeared on time (in fact was early and was waiting), got the job completed expediently. Very satisfied with the experience!

Ms. C.

2/28/2022

Super responsive, available, easy to schedule and affordable. I needed a toilet fixed and Z&H were the earliest available from my top choices. The other two companies I called and left messages with never called me back! Z&H picked up and replied to my texts as well. They came on time, quickly fixed the toilet and charged me a minimal and fair fee. No wonder they have such great reviews. Will call them next time something comes up.

Hovik A.

11/20/2022

Z&H came out to provide maintenance service for two tankless water heaters and did a fantastic job. Since my first experience was so great, I also used them to fix a clogged sink that was a persistent problem in the past - they fixed that as well. I will definitely call them again in the future. I highly recommend Z&H!

Lee C.

9/19/2020

AMAZING! - I don't use those words at all in any review - Z&H was just brilliant and I have a number of rental units so I deal with Plumbers all the time.

Water Heater (14 years old) starts leaking Friday night, by Saturday noon we had the best instant hot water heater replacement in place.

Reasons why Z& H are stellar:

1. Fast Response to first inquiry
2. Best price - by far and I got 5 quotes
3. Top quality equipment used
4. Brought the whole team - 5 guys to get the job done quick, right, and clean
5. Goes over and above - fixed and old water valve for us included in the price.
6. Knows about all rebates on new equipment

So there you go - could be the least painful plumber call I have made for a bigger job! Bravo Zorro! Z&H Plumbing.

Eric M.

08/11/2022 12:00:00 SA

Zorro was very responsive. Armen came over promptly and took care of a quick job I needed to cap a gas line that was holding up another construction project that I had people actively working on. Z&H was able to fit us in such that we didn't lose any time on the main project. The price was reasonable and Armen was honest, efficient and on top of that had a good personality. Reminded me a bit of my Dad who was a plumber for over 40 years. I would hire Z&H again.

CJ W.

03/06/2022 12:00:00 SA

Z&H Plumbing reviews are AS ADVERTISED! I needed an Aquasana whole house filter installed and Z&H delivered like an Amazon Package! Excellent and fast communication! Came through and fixed it quick. By far the best value with excellent work! I did lots of research to find a good solid plumber and I hit the jackpot! Couldn't be happier!

Klaudia J.

11/04/2022 12:00:00 SA

Look no further!! This team of Professionals are incredible ! Zorro knew exactly what we needed to get our water heater up and running. He was extremely quick to respond and informative and his team arrived on time and knew exactly what to do. I am beyond grateful and now found a team of Professionals I can trust when needed. There truly is a reason why Z&H gets 5 stars every time !! Thank You!

Andy R.

8/29/2022

Easiest transaction we had. Fast and reliable service, not to mention they do not overprice like some other companies.

Justine M.

7/27/2022

I'm so glad I contacted Z&H! Every other company quoted me nearly $5k to replace my water heater. These guys were straight with me from the get-go. Great price, fast work, and were able to come the next day.

Jason N.

6/16/2021

I called Z&H plumbing for a quote on replacing my tank water heater because it stopped working. Zorro was very communicative via text message. After sending a few pictures, he told me that my tank water heater's vent is not up to code and recommended installing a tankless water heater. After the possibility of a rebate from the gas company, it was a no brainer for me to go with the tankless. He answered a lot of my questions via text and responded in a timely manner.

During installation day, him and his crew came within the given time frame. This is during the post covid reopening day, but his crew still wore masks to make his customers feel safe. They were clean and wore booties to cover their shoes when entering the house to work on the electricals, which I thought was nice that I didnt have to tell them to take off their shoes (Asian house).

Overall, I say that the price is competitive, Zorro was very easy to communicate with over text, and I would recommend going with this company.

Marlene H.

3/25/2022

I just used Z&H to replace a water heater for a second property I own after using them for my own house. Fast! Easy! Pricing is v. competitive and even a bit below. Hire Z&H!

Derek Y.

06/09/2020 12:00:00 SA

I recently found myself in a bind, our water heater died after 17 years. I had called a few plumbers that I'd found on yelp and began talking with Zohrab, the owner of Z&H Plumbing.

From the very beginning he was very responsive to my questions via text. He was able to make recommendations based on photos I sent (since we're trying to stay socially distant and minimize having technicians coming in and out of our place) and gave options and recommendations based on our needs and budget.

Within a few hours of my initial quote request his team were at our home, removing the old unit and installing the new one. I don't think it took more than 45 minutes.

His technicians were on time, very tidy, and explained how the new unit operates. They also wore masks and followed all Covid-19 requirements.

After they had left, I noticed an unusual sound from the water heater closet, so I text Zohrab a video and he immediately responded to let me know what it was, and how long it would make the noise as the new unit filled and began to heat the tank.

The install couldn't have gone any more smoothly and was able to send payment via Venmo to avoid paying credit card transaction fees.

I would absolutely recommend Z&H and will use them in the future.

Jorge J.

10/27/2021

The person apparently didn't have the time to tell me what other heaters were available and when I asked, their response was the price was the same. I think we all know that, that is unusual. Price quoted was the highest Id received before from other vendors, and the price for a 4 yr extended warranty (in addition) was 4X higher then the price I received from another vendor, the one I purchased from. When I asked if the price for the warranty for brand B was any different, Same Price was my response. Hmnnn 2 same priced. I saved money from a local Big Box store. The person was nice, however, couldn't have been more disinterested.

Darryl L.

8/29/2022

I had an excellent experience with Z & H Plumbing. I requested a quote and they were the first to respond with actual questions about the problem (pilot light was out). They asked for pictures and from that noticed the water heater was over 15 years old. The pricing for a new one was reasonable and they were at my house 2 days later for installation. Other companies were trying to schedule that time frame for an estimate. The new heater was installed quickly and they emailed the invoice to me. All in all a great experience.

Kai S.

11/20/2020

UPDATE:
I have added one star to my review because this problem was addressed REALLY QUICKLY. I was contacted within minutes of posting the review.

I have issues with how this whole experience went down that I don't feel like spending time getting into. BUT...

At least you know if you are unhappy with how a job is done they will try to make it right. And I think that's important.

INITIAL REVIEW...
They will under quote, then hit you with a higher price once they arrive.

The Problem: dripping kitchen faucet.
I texted a picture and received a quote of $125-$150 (see screengrab of text attached)

Upon arrival I am told once this type of faucet starts dripping it is best to replace it since it's just as much to repair it. New estimate? $275

What changed between my sending the pic, with the problem and now? NOTHING! He didn't even touch the faucet before giving me the new diagnosis and quote.

He could just as easily have said in a text what he revealed in person.

I am the building manager for this job. I know this type of faucet costs $50 or $60 dollars top. The one they replaced it with is probably in the $50 range.

I tell the plumber this and question the $125 jump in price. His response. The office sets the prices.

As he well knows. I just want this job done, he's here, so I agree to the price so I can move on with my day.

Quoting a lower price to get out to a job so they can then gauge you is shady business practice in my book. But you decide.

I added one star because the job was done quickly.

Anthony M.

10/12/2021 12:00:00 SA

Zorro fit me in and provided a good quote to replace my leaky non-heating water heater over the weekend. After 3 days of cold showers, seeing the Z&H guys was such a relief! They removed my old heater and installed the new one in less than an hour! Can't say enough about their quick responses, professionalism and attention to detail! Highly recommend these guys for your plumbing needs!

Justin B.

1/27/2021

Z&H Plumbing Did an outstanding job. Arsen and Crew were able to come out the same day I called. They were very professional and reasonably priced, and the new water heater works perfectly! They were also able to help with a kitchen plumbing problem I had. The Wifey is a HAPPY CAMPER. They were also Covid-19 safe and wore masks the whole time. I will use them for any future plumbing issues that may come up. Zorro has a good team.
Justin

Estella R.

02/05/2022 12:00:00 SA

Z&H Plumbing helped us on short notice to disconnect our tankless water heater so that we could do some stucco work. They came back and reconnected it after. Clear communication, great crew, reliable timing, and efficient work.

Darius Joe M.

7/28/2022

Great company and Great people. Courteous, punctual, caring, professional, kind and Fair.

Andrea H.

7/26/2022

Arsen came out next day and assessed and fixed our problem. I recommend their service 100% great customer service.

Gary K.

11/19/2019

I was looking for tankless water heater installation online, after getting few estimates and making decisions who to work with I saw Z & H Ad on IG and trying getting estimate also and Im glad I did.
Spoke with Zorro and he was able to stop by next day for consultation.
Out of all company's only Zorro mentioned that I can get gas company rebate when I switch to tankless and gave me better price then rest of the company's.
Job scheduled next day and installation took few hours to complete.
Zorro explained everything that I needed to know about tankless system and he also showed me how to replace water heater filter cartridge.
You got new customer for life.
Thank you so much

Allie T.

01/12/2021 12:00:00 SA

Very reliable, professional, friendly and competent of their work. Very happy with my small tankless for the back unit.

Suzanne D.

04/04/2022 12:00:00 SA

Excellent service, really helpful, good communication, on time and easy to work with. I thought I had to replace my entire water heater but they fixed it instead and saved me a lot of money! I appreciated the honesty and will definitely be using them Again for any plumbing needs!

H D.

06/05/2022 12:00:00 SA

My mother's water heater gave out at her place so i looked up Z&H Plumbing and Zorro had the water heater replacement we requested: 40 gal. Bradford White and his company was available to do the job of installing it on a Saturday morning. Arsen showed up at the appointed time and began the work, which was done in an efficient manner and by the time he finished, everything looked great. 'Would recommend Z&H Pluming for your water heating needs!

Jason G.

9/17/2020

Pretty impressive customer service! Zorro got back to me very quickly, checked the warranty and age on my existing water heater, gave me a quote by text message and scheduled an appointment for first thing the next morning. His guys arrived right on time, and started work immediately. Old water heater removed and new one installed in less than 1 hr 45 mins. Installation looks great. So glad I called these guys instead of just a regular plumber.

Andrew H.

12/14/2020

Zorro and his team with Z&H Plumbing & Water Heaters are top notch! I found their many great reviews on Yelp, and I am here to share that the 5-star rating is true! These guys are the best!

I moved into a new home with an existing tankless water heater and it needed descaling and maintenance. Even though the job was relatively small, Zorro treated me like a VIP client while helping me schedule and during the visit. He explained to me how my water heater works and tricks to keeping it healthy. The cost was competitive and fair.

Even with this simple service, Zorro did excellent work and showed he cares a lot of about his customers and their plumbing needs. I would not hesitate to hire him again for any plumbing job, big or small. Z&H Plumbing & Water Heaters is the best in town!

R C.

08/07/2021 12:00:00 SA

I don't usually write reviews but today I felt compelled to do so. Our sewer line had been clogged with roots for a very long time. We've used rooter services in the past but it was time to use hydrojetting. Zorro coordinated a hydrojet technician to come to our house and take care of the problem. Ramon arrived during the hours promised and did a fantastic job. I can't commend him enough for the work he did.

Since our house is quite old, the job wasn't easy but Ramon was persistent and cleared out so many of the roots. When he noticed a potential issue, he stopped work immediately and let me make a decision about the risks of continuing hydrojetting. Since we have a clay pipe, I decided that we shouldn't risk collapsing the pipe with more hydrojetting. Ramon is hardworking, knowledgeable, and very observant. It's obvious he takes pride in doing a good job. Although he is predominantly Spanish speaking, it allowed me the opportunity to brush up on my own Spanish. And I did quite well on that front if I do say so myself lol. With this type of reliable network and guaranteeing of work, it's no wonder Zorro has 5 stars on yelp.

Jennifer E.

09/10/2020 12:00:00 SA

I moved into a new home and knew the water heater would need to be replaced. Of course, it already died by the time I moved in, so I needed a new tank stat. To keep it short, Z&H gets 5 stars all around. Responded to my Yelp request quickly. Gave me clear and fair pricing, and answered all my questions/ helped me choose a heater that would get the max $1k rebate from LADWP. came next day and replaced and installed the new heater. Everyone on site was polite and professional, and left the site as clean as they found it. They were even kind enough to lend some power tools, and spare piping for another project I was working on in the house and soldered some things for me! I really can't think of anything that would have made me happier. Definitely recommend

Arthur H.

1/25/2022

Called for a hot water heater replacement. The entire process was quick, professional, and exactly as advertised. Arsen was team leader for my job. I was impressed by how tidy they were, they put down coverings for the floor area in front of the water heater unit, and up some stairs and out the front door. I would recommend these guys to anybody.

Erin K.

10/15/2020

Our old water heater up and died on us - it basically exploded - over the weekend and Zorro and his team were a lifesaver. They showed up first thing in the morning (early even) and went to work hauling that leaking, wet behemoth out of our house and installing a tankless heater outside. They were communicative, professional and well priced. Their quote was precisely what they charged.

Really happy with our experience and will recommend them wholeheartedly in the future.

Erin A.

08/07/2021 12:00:00 SA

I needed to replace my old water heater with a new tankless system. The Z&H Plumbing team was fast, efficient, reliable and very clean. If they needed to enter the house they would always put booties on and even laid down some tarp as to not dirty the home. They worked with my schedule and were a reasonable price. Would recommend their services

Jason T.

12/13/2020

I reached out by text, and got a very quick response. Sent pictures by text of our current heater, and had a discussion about options (repair vs replace, and then tank vs tankless).

I was given a quote by text and they confirmed a next-day appointment with a window of 1-4pm.

They showed up with everything they needed, wore masks, were polite and efficient and very clear about what they were going to do and what they needed. The job was finished before 4pm and my hot water was working again before dinner time, and they left the space clean, with the old heater and all debris removed.

Would strongly recommend.

Armen K.

2/22/2022

I noticed my water heater started leaking around 10pm and went on Yelp right away to find a reliable plumber who specialized in WHs. Found Z and H with a five star rating and requested a quote. Got a response right away with the owner of the companies cell number asking me to send a few pics of layout and such of current setup. Long story short, he sent his boys the next day with a new one and they did a superb job installing and leaving everything clean when they left. It's hard to find good contractors these days and these guys are a keeper for all my future plumbing needs. Thanks Z, you guys were on point.

Kristin L.

4/17/2021

These guys are L E G I T I have used them for all plumbing needs thru the years. They're pretty good with appointment availability, but I would even wait. I got a same day appointment with someone else and against my better judgement they came and couldn't fix the clog AND still charged me. Z & H came two days later. No issues everything fixed.

Mayra G.

01/10/2020 12:00:00 SA

We found Zorro through Yelp after our old heater started leaking. He responded promptly and came out quickly. He answered all our questions and we decided to go tankless. The truth is we were looking at other plumbers for pricing among other things. He was straight forward and honest. He gave us an appointment within a couple of days which was great because we had the leak. They were very efficient and clean with their work and used top of the line equipment. We are definitely using their service again.

Rhonda B.

01/07/2020 12:00:00 SA

January 7 2020 it was time to have an updated 40 gallon water heater replaced. This is normal after 10 years it does have its wear and tear even though we were faithfully having it flushed every year and maintained I reached to the owner Zorro Sunday January 5th 2020 and he provided me a quote replacing my old water heater with a new one. His price was very reasonable On January 7 2020 His technicians came out in a timely manner they do give you a two hour window they did show up an hour and 15 minutes within that two hour window. That's what I call excellent customer service. The technicians assess the situation and took care of removing my old water heater and installing my new the new one and made sure everything was up to code and The hot water heater pilot was lit it working properly. Zorro I really appreciate your guys going the extra mile to make sure we were taken care of they did a great job the water heater looks great and I feel confident. I'm sorry we didn't get their names Please pass on kudos to your technicians thank you again will definitely be referring you to family and friends please pass on kudos to your technicians thank you again will definitely be referring you to family and friends I will be reaching out to you for any future plumbing issues we may come upon thank you again Zorro.

Lei S.

02/06/2021 12:00:00 SA

They were diligent from cost estimate to the actual work. I enjoyed working with them.

June B.

3/18/2020

My water heater gave out and didn't want to go out again especially with everything going on. I decided to replace it with a new one and found Z &H on yelp. They were able to give me a quote right away and I was able to get my new water heater installed in a couple days. They came earlier than I expected, and removed and replaced my water heater in less than an hour. Thanks again!

Candice R.

3/17/2021

Coming home to a water heater that has leaked all over your garage and seeped through to the ceiling of your bedroom below is a horrible feeling! However, Z&H came through and installed a new tankless water heater the next morning. They arrived at 7:30 a.m. and we're finished by 10:30 a.m. The service was impeccable. I would highly recommend this company for any of your plumbing or water heater needs. They did a FANTASTIC job! Thank you!!!

Richard L.

02/01/2022 12:00:00 SA

Great customer service and very responsive. I had Zorro install a Springwell water softener and filtration system. His crew was on time and very professional. The install went smoothly and everything is working well. A small chip for the UV light was missing, but his crew found it and came back to install it. They left the job site clean and tidy. I'd highly recommend this company.

Nick R.

1/25/2022

I had a fantastic experience from start to finish! To start, they were very helpful in diagnosing my problem; they were very responsive via both phone and text. On the day of installation, they had my new hot water heater hooked up and ready to go (and with the old one removed) in a timely fashion, and they were very professional (used shoe covers, laid down protective mats, etc). Can't say enough good things about my experience!

Nina K.

12/21/2020

I noticed a leak in my water heater over the weekend and thought to myself, oh no! Who do I call and what do I do? I started looking up businesses on Yelp the next business day and was lucky to come across this business. I called them and got a response immediately (unlike many other places I called). I took pictures of the unit and leak and they were able to diagnose the issue immediately and send someone out the same day for a replacement. The price may not be the cheapest on the block but with a hundred or two you would save with someone else, you're saving yourself time with same day service and the hassle. My motto is you get what you pay for. Support the family owned business. I'll be calling them again for my future plumbing jobs.

Michi L.

06/11/2018 12:00:00 SA

I actually found Z&H Plumbing from Yelp. I just messaged him for an estimate and he was very quick to respond.

It was a very straightforward job. I needed my bathroom sink to be unclogged. The service was great. They came in and unclogged and even noticed that I had a small leak in the curved part of my pipe. They got the parts and replaced that too after that got the estimate and I approved it. Payment was simple.

But I'm taking a star off because I had forgotten to move my rug and they did all the work got it dirty. I just would of like them to be aware of those small details when they are doing work. But other than that, great service and very responsive.

brad c.

03/05/2021 12:00:00 SA

I hired them to replace a water heater, install a whole house filter, install a sewer cleanout, and install a sump pump and drain on my driveway. Zorro and his crew finished all this work in 2 days and did an outstanding job. The quality of their work was excellent and they left everything as clean or cleaner than they found it.

Paul N.

12/03/2020 12:00:00 SA

Fantastic job!

I requested a quote, sent pictures of the old water heater and its location and got a very reasonable and detailed quote back in a few minutes. We accepted the offer and in 1-1/2 hrs they were here. New pipes, gas lines, drain pans et al. were replaced. The vent was installed correctly and screwed together and sealed (which the previous installers has not done). Everything was cleaned up before they left.

The team was friendly and professional. It was clear they knew what they were doing and were invested in doing exceptional quality work.

I recommend them and will use them again.

In addition, the followed good COVID-19 procedures that we very much appreciated.

Jay M.

11/14/2019

Last night we found that our water heater had reached the end of its lifespan. I began communicating with Zorro this morning at 7 am. He assessed our situation, answered all of our questions and made recommendations. At 1045 this morning I had two technicians at my door to replace our water heater.

The technicians that replaced our water heater arrived on time and were knowledgeable. The area was cleaned and the old water heater was hauled away. I would definitely recommend Z&H based on my experience today.

Lisa K.

07/05/2021 12:00:00 SA

These guys were great, they came out fast, fixed my garbage disposal and cleaned everything up. Their price was very fair as well. I highly recommend them!

Shira G.

05/01/2021 12:00:00 SA

Zorro showed up for a quote Wednesday, professional and thorough and clearly knows his stuff. Great price. Installed a beautiful tankless water heater Friday. Done by early afternoon. Couldn't ask for anything better, was seamless. Thanks

Laura D.

11/02/2020 12:00:00 SA

We have used this company a few times now. We had some issues with our water heater and had to eventually replace it. Anytime we called , they came that day or the next morning. So amazing. The last thing we want is to wait forever for a company to Come out and fix a problem. I will definitely continue to use this company. Prices were very fair and they got us a new water heater fast. And they also took away the old one.

N K.

12/08/2020 12:00:00 SA

I requested a quote on Yelp, sent pictures of the old water heater with location. Within 40 minutes I got detailed quote back from owner and that was late night. Next day with few more text exchanges I decided to go with Z&H Plumbing. I dragged to confirm the appointment due to my work schedule conflicts but within two hour of conforming late afternoon, Z&H team showed up and finished the installation of new water heater. Job done well and cleanly. I would highly recommend this company. I liked reading about owner's entrepreneurial journey in setting up his company and I can say that his commitment for business excellence reflected in his services and delivery.

Shaun O.

4/22/2020

These guys are amazing I can't recommend them enough. If you have plumbing issues or like mine tankless issues you have to call these guys.

Honesty which is so important to me. I would ask him question after question and he would look me right in the eye when answering me. I spent money but I am 100% secure in his diagnosis and repair.

Thank you so much,

Shaun and Deborah

David B.

11/13/2019

Such great people to work with!! Highly recommend!!

During the rains last winter, Zorro came out and installed a sump pump which saved my water logged basement. The sump pump worked a treat during the rainy season and hasn't been activated since. Now, 9 months later, the sump pump was not actively removing the water like it used to.
Zorro came out first thing in the morning and fixed the issue (a stuck discharge pipe) free of charge and showed me how to maintain the pump to resolve this issue in the future.

5 star service and workmanship

Wifey U.

9/19/2019

This Review has been updated as of 9/18/19

I was initially unable to reach the owner to schedule an appointment and tried several times. Once I posted my review on yelp, he responded immediately resulting in me updating my review.

He stated that he was on vacation. I guess people do have lives outside of their businesses :-)

Thus, far I have had a positive experience with Zohrab, owner of Z&H Plumbing. I asked if he was able to service my needs himself because my husband and I do not allow people to work in our homes if they do not have workers compensation and are unlicensed and uninsured, Zohrab's license details:
*(CSLB) California State License Board link if any of you need verification. cslb.ca.gov/OnlineServic…

I am a hands on homeowner, I purchased my own parts and watch the repairs as they are taking place. Zohrab did not feel uncomfortable with me watching or asking countless questions. My husband and I have had unfavorable experiences in the past with most contractors being unethical in many ways.

Zohrab was on time for each appointment, he asked that I send him photos of my project before coming out and was able to provide me with a price. We are working out a few kinks with spout sizes for my bathtub. My objective is not to make any additional holes in the walls or tile. He assured me that he would be able to make things work out. Hopefully this next time out will complete all that is needed for this series of repairs.

I am in the processing of completing the project and need to call for inspection with the City of LA for a few of the items that were assigned to be corrected.

Zorhab stated that he offers a (1) year warranty for all of his work and if the inspector has any corrections he would come back and make those changes at no additional charge. (Technically this is how it should be according to the CSLB)

My water heater had a few areas that were not installed to code from the previous contractor, Zohrab knew exactly what to do- where other contractors that I recently interviewed were clueless and had me on a wild goose chase. This was simple stuff!

In addition, I was having issues with the pilot light turning off frequently. Zorhab knew exactly the problem, I sent him a photo of the serial number and he was able to get the part under manufacturers warranty and also stated that he would honor this (1) year along with the years attached to water heater.

He has been professional, patient, knowledgeable and was clean. The rates that were quoted are a fair price to pay. We are Seniors and have to manage wisely. I have been looking for a permanent plumber, I pray in Jesus name that I have found him.

Brian W.

9/21/2019

Responsive, help, quick, and efficient. One of the few who contacted me and helped do some troubleshooting remotely, before they showed up.

That said they are a bit curt, some of the work seemed a little more sloppy (some covers weren't properly re-installed) and their troubleshooting wasn't actually the problem I had in the end-- fortunately they had the other part I needed on hand, which was very helpful. And for 20 minutes worth of labor, well, the price was... fair enough, shall we say.

So not the best I've dealt with, but definitely helpful and responsive, and they did fix the issue, so that's what matters.

Patrick D.

9/26/2021

I have hired Z&H twice (to replace my water heater and fix a leaking pipe) and both times I was extremely satisfied. They gave me a great price, did great work, and fixed things very quickly. They are now my go-to plumbing service. Can't recommend more highly.

Xiaotian G.

9/26/2021

Zorro is very professional. He found the issue quickly and fixed it in reasonable price. Thanks

Tim S.

06/12/2020 12:00:00 SA

Our water heater died last weekend, and we got in touch with Z&H - they quickly gave us a few estimates over text, and installed a new tankless first thing monday morning, and took away the old tank.
It was easy to set up and pay after the job, and the work has been solid so far. Plumbing in the water heater closet is much more concise now too. Thank you!

Sergey R.

5/15/2021

It was my second time working with ZH folks. Really good spot on expertise and attention to specificity of the issue i had. Highly recommend!

Mac S.

9/30/2017

After working with Zorro, we now have a new plumber since he was so great. Zorro came to our house to fix a squeaking issue with our pipes. He not only fixed it by adjusting the water pressure, but also did a good job explaining the actual issue. He also fixed another toilet that was giving us some problems as well. The best part was, since he said the fixes were easy he did not charge us for the visit. We will definitely be contacting Z&H Plumbing in the future for any future issues.

In addition, I used the Request a Quote functionality on yelp.com and he responded very quickly in a professional manner. 5 stars, I highly recommend.

Antonio C.

5/15/2020

5/15/20 I had ZH Plumbing come out again for my parents' condo to replace the water line with a new ball valve 1/4 turn shut off valve, pressure release valve, and threaded hose bib.

Roger M.

8/23/2019

I DIDN'T EVEN MISS A SHOWER!

Which was a real concern when my water heater died.

I called in. Zorro text me back almost instantly. I sent pictures of my water heater. His guys came out to fix it right away. They had a new water heater for at my place in two hours! An hour or so to install. Hot water as quick as it heated up!

They even hauled away the old heater.

Thank you, Z&H Plumbing!

Pickle and Chickitta G.

9/23/2019

Our tankless water heater died over the weekend, nothing freaks you out more than thought of no hot water. Unfortunately the manufacturer was no longer in business. Based on the yelp reviews I called Z&H mid Saturday and Zorro gave me a quote and a tankless heater recommendation. He never tried to upsell me other than adding a filter that descales before the heater which upon investigation was a good call. I also asked for an upgrade as I want an Energy Star rated heater and he suggested the Takagi T-H3. I also requested the heater to be moved in a new location. The quote was fair for the product and the work required. They were here Monday morning by 8:30am. The heater installation was completed by 1:45pm. The workers were courteous and the install was very clean. Very happy with the service.

Margaret G.

10/24/2019

Very professional, very responsive, and very fair pricing. What started as a clogged drain resulted in the discovery that my steel pipes (likely original to my 1948 house) literally were crumbling.

Z&H conducted a thorough inspection under my house, showed me pictures of every corrosion, and explained the situation clearly. Even though I had known in the back of my mind that this day would come, I hadn't anticipated it right now. Even so, their professionalism and straightforwardness convinced me to finally get this done.

The crew came on time, letting me know by text when they would arrive, and worked quickly and efficiently to install copper piping throughout. We now have water flowing to our downstairs shower after 15 years of nothing (not even a slow drip) and every water source has the right amount of pressure. Highly recommend Z&H!

Barlow G.

10/19/2020

Amazing experience. Invoice was literally EXACTLY what was quoted with no surprise charges, they finished way sooner than the time estimate given and they showed up in boot covers and masks (which you would think is a given but really isn't). They totally live up to their reputation. Above and beyond customer service and took the time to fully demonstrate how the water heater operates and made sure we were 100% satisfied with no questions. Didn't rush to finish, cleaned up after themselves. Will recommend to anyone looking for service!

T. S.

12/18/2020

We were pleasantly surprised by the quality & timeliness of this Company! They replaced a key valve on our built in fire pit and did so quickly & cleanly and for a fraction of the cost vs other quotes received from handyman companies. We'd definitely hire them again. Thanks so much for a job well done.

Sean B.

5/26/2020

Had a wonderful experience with Zorro and the crew. My water heater finally died on a holiday weekend (of course). Zorro came out on the holiday and upgraded me to a tankless water heater. I didn't think we could do it because we don't have any electrical near the install location. But Zorro took care of everything. Highly recommend.

Glenn B.

7/30/2017

Super responsive for quotes and very straight up.
Wound up going in a different direction, but really appreciated their fast response.

soulmaz z.

8/19/2021

Zorro and his team are extremely reliable, knowledgeable and efficient. I just purchased a new home, and the existing water heater was leaking/incompatible with the home's piping/vent system. Zorro thoroughly explained the issue to me and resolved it within a day. He installed a tankless system, repositioned my pedestal sink and installed my downstairs toilet. He was extremely helpful and responsive via text. I'm impressed with the quality of work and am hiring him again to replace all my fixtures. Overall very pleased and will exclusively be using Z&H for all my plumbing needs.

Jeff K.

4/23/2020

Guys came in to fix a broken toilet at the exact time I requested. We were nervous about people in the house with Covid 19 but they had masks and gloves and were in and out quickly. Thank you!!!!!

This is my 5th time using them

Roy M.

11/20/2020

Fast, efficient, and quality service. Can't ask for much more than that.

I had an old water heater that was not up to current code. Z&H showed up with an entire team to quickly and professionally update my heater and system.

Great service, highly recommended.

Thanks Z&H!

Julien R.

2/27/2021

Our water heater broke down so I contacted Z&H late on a Friday night. They got back to me very quickly with a quote that was competitive and they came install a new heater first thing the next morning. An hour later we had hot water again. Highly recommended!

M G.

6/20/2020

Great service! Messaged with them one afternoon to get a quote (clear quote rec'd), arranged for a next day service appointment to replace a water heater inside my home on the upstairs floor, and it was done in an hour! The guys had cloth masks and put on booties and used a drop cloth to protect the floors. I appreciate the care and diligence in their work. Would recommend them to anyone looking for water heater replacement, especially if time is short.

Andressa W.

9/13/2020

Zorro was great! He's honest and quick. I'm really glad I found his services and will definitely use his company going forward.

Laura L.

02/04/2019 12:00:00 SA

Installation of an Aquasana Whole House water filtration system.

Very knowledgeable about the system, and knew what he was going to need to install from the photos sent. Had a firm price that included labor and extra materials, knew how much time it would take to install, and gave instruction on filtration upkeep with the system.

He also discovered a problem with our water pressure, and adjusted it, making us even more thrilled with the results!

Pablo O.

06/04/2021 12:00:00 SA

I had them replace my water heater a few months ago. They were really helpful explaining options and helping me navigate rebates. They always showed up in time and were super responsive.

Shakeh H.

10/18/2020

These guys were amazing from beginning to end! Reasonable quote, quick response, owner answered all of my questions...and I had a lot! Installers were on time. I have wood floors so they put down tarps and did all Covid safety precautions. Installers were very conscientious and cleaned up thoroughly. They were also very pleasant. Quick, easy invoicing and now I have a hot water heater that is working beautifully! Thank you, Z&H !!! Highly recommend!!!

Jeff S.

8/14/2020

I am very satisfied with the work they did. They removed our old water heater tank and installed a tankless unit. Since our house is old we had to repipe 2/3 of the house. They arrived on time, were very clean and respectful with our home. They got the entire job done in 2 days. We had a small leak in one connection under the sink and under the tub after they were done, but they came right back and fixed those areas. Our pressure has reduced a bit in one bathroom, but we knew moving the tank farther away would effect it. We now have never ending hot water and have just been cleared for the full Socal Gas rebate.

I A.

12/08/2020 12:00:00 SA

From quote request to final install Zorro was prompt, professional, honest and thorough. Sent him our before picture and he had it all figured out. Our 12+ year old 75 gal tank for 5 bedroom house started leaking on Sat night. After 2 leak repairs over the years we opted to replace. Zorro gave us the pros & cons of tank vs tankless, and we went tankless - higher end Navien. If you're unsure about which plumber to call, get Z&H - definitely my go to guy for future plumbing projects.

donna b.

4/27/2019

I have continued to use Z & H plumbing for various plumbing issues.
So easy to work with and just an all in all great company.

Richard C.

8/16/2021

Use Z & H Plumbing! My water heater started leaking from the bottom, it was replaced the next day. I even emailed them late in the evening (with my apologies), and they responded. They are reliable, courteous, and do great work.

Don R.

2/14/2022

I can not say enough great things about Z&H Plumbing. Zorro and his team were amazing. My water heater went out on Friday... kaput! It was an old water tank and needed immediate replacement. We decided to upgrade our home by replacing it with a tankless system. Our usual plumbing company that we had worked with for years gave us a very high price for the install and didn't give us complete information about available rebates and necessary info about the work. I called Z&H Plumbing because of their great reviews on yelp and because they specialize in water heaters. The gave me a quote over the phone and assured me that the price would not change by a cent. I had never had an experience where a project like this didn't change due to unforeseen circumstances. They assured me it wouldn't. They also told me they would start the job the next morning at 8:30 and be finished by 1. They sounded too good to be true, but I decided to take a chance and I'm so glad I did. At EXACTLY 8:30 their van pulled into our driveway. Their team was efficient, courteous, worked cleanly, communicated everything that was going to happen during the install including exactly when the water and gas would be turned off then back on. They did a beautiful job. Then, at exactly 1:00 they pulled out of the driveway because the job was done. The bill was exactly what they said it would be, and they even made some extra adjustments that were not included in the original scope of the work. They also informed me about a $1000 rebate from the gas company for installing a tankless heater, which I never would have known about. These guys were great! I feel like I now have a new company that I will be using for future plumbing work and I am really happy to recommend them!

T C.

2/20/2020

Excellent job done and reasonably priced. Also great workers who did the job very complete and made sure I was satisfied before leaving. Definitely using them for all things plumbing

Rod R.

3/26/2020

Needed to replace water heater. As always, I decided to do some comparison shopping for best price and value. I contacted three businesses to get a price quote, described what I was looking for, and asked a few pertinent questions.

Z&H was by far the most professional, most responsive, and best value!
If I could give them SIX stars I would.

I contacted them late Wednesday afternoon, we agreed on all the details including price and time, and the water heater installation was completed
the next day by 11:00am. The service technicians were excellent!

As a side note, I ran a business for 30 years and know a little bit on how to run a business. Z&H sets an example of professionalism at the highest level. They earned my respect, and endorsement!

George L.

9/16/2018

Great Service,

Had a new water heater installed and whole house water filter.

Highly recommend!

Z W.

7/31/2018

Needed to have a pressure relief valve installed and found Z&H. While there are so many stellar reviews, I really needed to see this for myself.

When I sent a message via Yelp for a quote, it amazing to get a reply from Zorro so quickly. It was late in the evening and while most companies are closed, he's working! Got the quote and set up the appointment. Later when my tenants requested a different time, Zorro worked with us on that too.

Zorro arrived on time and immediately got things rolling. He was able to quickly turn off water to each unit with his height and reach advantage (it would've taken others a ladder and additional time to access). There had been some lingering residual water in the system in which Zorro located and released. Once that was cleared, the pressure relief valve was installed quickly and professionally.

He made sure all units had their water turned back on and once everything wrapped, I got my email receipt on the spot.

Thank you Yelpers, indeed Zorro came through bigtime. The reviews are true and I will definitely have him come back when we're ready for the tankless water heaters.

Julian P.

12/05/2020 12:00:00 SA

11/10 5/5 100% Z&H will be able to help you solve your plumbing concerns. I was able to get a virtual quote from pictures sent to the owner Zohrab immediately upon contacting Z&H through their Yelp page. The next day, the Z&H team showed up on time and completed the job in the time requested. They brought their own floor protection and were very respectful of my home. I highly recommend Z&H.

Vahan T.

4/30/2019

I have used Z & H Before and happy again with last job they did by repair water heater on my rental property.
Vic arrived right on time and fixed the heater in less then 20 min, they know exactly what could be wrong with hot water when i sent few pictures.
Price was fair like before.
You guys are great and have customer for life
5 stars again for 5 star plumbing company.

Karen B.

8/25/2020

One happy customer! Zorro and his crew are amazing. Right from the start, Zorro assured me that a tankless water heater could be installed despite being told otherwise by other companies. He gave me an estimate and stuck to it even though the install hit a few snags, which the crew worked around and accommodated brilliantly. They put me at ease throughout the day and had patience for all my questions. Great company and now my go-to plumbers.

John C.

8/29/2016

I don't normally give 5 star reviews, but I'm going to for a few reasons:

1. I called on a Saturday and they came within an hour.
2. They fixed the problem (broken thermo coupler on water heater) in about 10 minutes.
3. The guys were easy to communicate with and kept me apprised of their arrival time.

Next time I have a water heater problem, I know who to call.

Vivian T.

12/11/2018 12:00:00 SA

Great service!

Zorro was super responsive via yelp message AND text. They showed up on time and was able to fix the two problem that I had within the time frame give..this include going all the way to Santa Monica to find the parts that I need for my shower. I've had other people coming over before, they always say they needed to order the part and is going to take another week...etc etc. I'm very happy Z&H.

Brian D.

6/13/2020

UPDATE: These guys really stand by their work. Hours after installing the new water heater, it started leaking, so I called Zorro. They came the next day to diagnose the issue and ended up replacing it with a new one. Superb customer service, and extremely pleasant to deal with. That's why they have a solid reputation in the industry. I'll definitely be calling ZF for future plumbing needs.

Lillian S.

01/04/2020 12:00:00 SA

I had to replace my old water boiler. I called and left a voicemail (on New Year's Eve!) and Zorro replied via text within 10 minutes. He asked me to send several pictures with the problem. He said the heater needed to be replaced (which I agreed with since it was leaking from all 4 of the flanges on top) and gave me a quote for everything included. I asked his thoughts on replacing the old boiler with a tankless heater and he gave me his professional opinion. He gave me a quote for a tankless heater installation with everything included. He also told me that I would be able to get a rebate from the Gas Company for the unit mentioned in the quote. I was planning on getting a few other quotes but everyone else was on a break due to the holiday. I decided to go with Z&H because of his prompt reply and quick turnaround. Zorro and his team arrived right when they said they would and completed the job in 5 hours. They left everything super clean looking and took away the old tank and the metal enclosure (which I did not expect). I think they even swept up! Very professional and efficient. Very happy with Z&H Plumbing. Thank you Zorro!

August S.

9/16/2018

Excellent service!! So far I've had Z&H replace our broken/leaking garbage disposal and our 30 year old water heater. They are very efficient, show up on time, and do great work for a reasonable price!

After having bad experiences with another plumbing company (I will never call them again), It's nice to know that there are still good plumbing contractors out there. Z&H is the best!!

Carissa P.

7/31/2020

Great company. They replaced my water heater that was located on the third floor. Very professional. Very tidy! The old water heater had to be brought through the house due to it's location and they did not leave any debris behind at all. Also in times of covid they remained distant and wore mask the whole time. And after calling around several companies they gave me the best and most straight forward price. I would definitely recommend them.

Albert L.

6/18/2018

It came to my attention that the water pressure at my house is consistently high...around 95 psi or so.

I did some research and learned that the recommended water pressure for a house should be somewhere between 30 psi - 80 psi max. If your water pressure is constantly high, then that puts undue stress between all the weak links and gaskets and rubber parts throughout your pipes and fixtures. Overtime, you may get leaks due to worn down parts in your pipes/fixtures.

I reached out to Zorro for a price estimate on installing a brand new water pressure regulator for my house. After I sent him a picture of my main water line, he responded back very quickly and was able to give me an accurate and super reasonable price to install a new water pressure regulator.

We texted back and forth in the morning, and he told me he could come out that same day in the afternoon to install it.

Zorro and a colleague showed up promptly at the agreed upon time and installed the new water pressure regulator in a mere 45 minutes! He was very professional and did not try to upsell me on anything else.

I was very impressed with the professionalism and customer service that Zorro provided!

10/10 - would call again to help install a whole house water softener/filtration system

Yong F.

6/15/2021

Zorro help us to replace and install a new water heater, smooth installation and nicely done.

Chad B.

6/14/2021

Water heater went out yesterday. Called Z&H this morning, spoke directly with Zorro. Sent pictures of our old heater, had a competitive quote within a minute. Heater was installed a few hours later in the time slot he said his crew would be there by. Excellent experience start to finish!

Stan L.

02/02/2021 12:00:00 SA

Agreed on an install for a tankless (I provided my own). Zorro and his guys couldn't find a way to install - no fault of their own, but rather the age/lack of access of my home. Ended up replacing my broken gas water heater at a reasonable price. His guys were polite, protected, and cleaned up after themselves. The work brought my exhaust and location of water heater up to code. Overall, very positive experience and highly recommend.

Tiffany M.

7/14/2020

Zorro and his team are very professional and efficient. My water heater went out and within a day Zorro's team was here replacing it. They were in and out within 30 minutes. He quoted me a fair price and I would definitely use his company again.

James K.

05/12/2020 12:00:00 SA

These guys came out to fix my broken water heater the same day, after some other vendors claiming same-day service wouldn't. They were quick, pleasant and cost-effective. Definitely recommend.

Ryan M.

07/11/2020 12:00:00 SA

I found this company on yelp after doing a but of research. I really liked the fact that they were family owned. I called and made an appointment for a quote. During this Covid pandemic I was cautious about being around anyone. I need a tankless water heater installed and a water softner system. Let me just say that these guys do really clean work they wore masks and Everything was installed and works perfectly. Their work impressed me. Zorro was very friendly and made sure little things were taken care of after the job was completed. I will be definitely calling them for all my plumbing needs as should you. They know what they are doing.

Susannah B.

05/02/2018 12:00:00 SA

This review is overdue, as I have used Zorro a couple times and he's always been awesome to deal with.

I first contacted Zorro about an adjustment we needed done to our gas fireplace. It was a simple (I thought), straightforward job, but the estimates I had gotten from other plumbers were bananas and the plumbers were making it seem like this was going to be some intense, half-day job. Zorro's estimate was by far the lowest and even though you're not supposed to take the lowest estimate, I'm glad I did. Zorro came in, did the adjustment in about an hour and was on his way. Before he left, I had him give us a quote for a tankless water heater since our gas water heater was on its last legs. His quote seemed fair and reasonable and I already knew him to be professional and competent, so I hired him to do that job as well and so far so good!

He really earned his five stars, however, after a recent late-night plumbing emergency we had. I contacted Zorro along with several other so-called 24-hour plumbers. Many of them never contacted me back, even the next morning. Zorro texted me back right away even though he was in the middle of an international trip. I don't mind at all if someone is unavailable to do a job, but not bothering to even reply (when they advertise themselves as a 24-hours/emergency service) really bugs me. The fact that Zorro (who is NOT a 24-hour plumber) took time to reply on his vacation won me over and made me a fan for life!

Wecan D.

5/18/2017

They are simply the BEST! No hidden fees!
Our water heater begun to leak and we called Zoro after seeing very good reviews in yelp. Thank you yelpers for that. Zoro did great for fast responses to our questions and he sent George and John and they did a same day water heater installation service in our place in Monterey Park. Took only 1-2 hrs to replace our water heater. Enjoying our warm water right now. Perfect! Thank you!

Xion X.

12/02/2019 12:00:00 SA

Although I didn't get to conduct business with Z&H, I am leaving 5/5 stars for professionalism and willingness to help. I left an email asking for assistance after our building's water boiler went out, I received responses in a timely manner. I would definitely consider this company for future business.

B L.

03/09/2020 12:00:00 SA

I need to replace my expansion tank and they gave me a quote the same day I reached out & we were able to schedule an appointment at that time. They came by a few days later and were in and out in 30 minutes. Fast, efficient and easy to deal with.

andre z.

7/21/2016

My water heater was giving a lot of problems to me lately and i was wasting money trying to have it repaired. I decided to get a new one installed and was looking for a professional plumber service to do it and i found Z&H Plumbing and Water Heater. They had really strong yelp account with good reviews so i decided to call them. Next day Zoro came to take a look at my old heater and he confirmed that i needed it replaced. So we set up a day for installation. Zoro and his coworker came right at time and got to work right away. They got my new water heater installed in couple of hors and took away my old one. I am really satisfied with their service, and the prices, they truly deserve my 5 star.
If you need water heater installation/repair call this plumbers.

Huan T.

2/27/2020

Zorro was very quick and responsive through text. And was very straightforward. Got a new water heater and it was quickly installed and has been working well since. Everything was easy and smooth, from initial communication, to installation, explanation and payment/receipt.

Shinya M.

04/01/2019 12:00:00 SA

They came and installed a tankless heater in very short notice. They are very professional and knew exactly what they were doing. They will not low ball you but you will get what you pay for .... Great service and Super Clean Job

Shao-Shang D.

6/13/2020

These guys are amazing! I needed a new water heater. The plumbers were very timely, friendly, and fast! Zoro was able to respond to my messages on Yelp immediately. He was able to determine everything through photos and give decent prices. I highly recommend him and his team.

janica M.

06/06/2020 12:00:00 SA

My water heater died the other day. I quickly looked on Yelp and found Z&H with so many highly reviewed ratings. I decided to give it a try, I reached out to him that night and he responded right away. I messaged him photos for a quote and he even came by the following morning to give a more accurate quote after checking the gas lines, connections, etc. He scheduled me the next week but I was so eager to have my hot water back that he made adjustments in his schedule just to accommodate me. We went from a large old and rusty water heater to a new and improved tankless. His crew arrived on time and was very professional. Thanks Z&H plumbing!

Maria R.

2/21/2018

This review is long overdue. One day our water heater just stopped working. We knew our unit had been on its way out for some time and decided on a new replacement rather than getting it fixed.

I called/messaged several vendors found on yelp & requested availability & a quote for a new water heater. I believe everyone else besides Z&H couldn't come out the same day. This of course happened during the cold season so that meant no showers for us which would not work.

Z&H came the same day, replaced our water heater in about 1 hour. Their job looked professional and we have been very satisfied with our heater & how quickly we are able to get hot water all over our house. The best part is that they gave us a highly rated water heater and they had THE lowest quote out of everyone I contacted.

Highly recommend these guys!

Sean T.

08/08/2020 12:00:00 SA

Zorro was a pleasure to work with. My water heater went out and I wanted to upgrade to a tankless. I got several estimates with costs from expensive to astronomical. I called Z&H and Zorro texted me a few minutes later asking for a picture of my water heater. He texted me a detailed estimate within 10 minutes and his price was very reasonable. He showed up with his crew on time and they finished in a few hours. I would highly recommend Z&H and they are now my go to plumbers.

Andrew J.

5/15/2021

They gave me a quote to replace my water heater (lower than most) within 15 minutes and then they showed up when promised, replaced the water heater and did some extra work at no extra charge, cleaned up and was gone within 45 minutes, great work and I would recommend them, thanks guys

Mike S.

6/16/2021

Great pricing and service. Needed to upgrade to two new tankless water heaters and they came out quickly with a three man team. Very efficient and attentive to the finer details. Family business so they stand behind their work. They explained things throughout the installation process and helped make modifications where needed to the existing setup. Highly recommend.

Victor C.

7/24/2020

My water heater gave out after 13 yrs of operation. Zorro found a compatible heater, stocked it, delivered, installed, and hauled away the old one all within 2 days. At my request, He also had his crew pickup and install a dishwasher as a separate job during the water heater installation. Will definitely use again.

Ben A.

01/05/2016 12:00:00 SA

As a renter, it is always problematic when something breaks at the house... There's that extra level of concern, an additional layer of planning and preparation that needs to happen in order to fix, repair, patch, plug, or otherwise remedy the situation. As tenants of a landlord who lives a few hours away, we really don't like to bother them with frivolity. As a self-professed DIYer, it tends to be easier to make a Home Depot run to replace a sprinkler head, or re-caulk the edge of the bathroom tub.

On Christmas Eve, our water heater went on the blink. The pilot light was no longer a going concern, due to a faulty thermocouples assembly, and calling the 800-number at GE to deal with a product that was still under warranty only resulted in them being willing to mail me the part, with the promise that It's an easy fix. A few days later, the part arrived in a box amidst other late - delivered Christmas presents... Except this one was no gift. Right around the time I realized I did not own a size 20 torx screwdriver, I started looking on Yelp for a plumber that was efficient, expeditious, and reasonable.

This company combined all three of those necessary components and more! Zorro and another fellow showed up right on time despite torrential rain, and made the repair quickly and right on budget. The invoice was emailed to me immediately, allowing me to forward it to my landlord for reimbursement... A nice bonus right after Christmas spending.

The little extra attention to detail - - cleaning up around the water heater, picking up bits and pieces of the old gasket that they replaced, and getting the job done quickly without multiple trips for parts made this an extremely painless process. Their quoted price was lower than anyone else I called, including a well-known company that advertises on the radio... Those gems wanted to charge me 80 bucks just to come out to diagnose the problem, even though I already knew what the problem was.

Based on my experience and so many other reviews, this is an honest plumber who works quickly, and charges a fair price. I hope you never need them, but if you require a plumber, I highly recommend you give them a call.

Emma F.

7/21/2020

Our house is very tiny so we knew we needed to upgrade to a tankless water heater to maximize space. I contacted zorro through yelp and he responded immediately and offered to come by in person to discuss the project. He suggested we move it outside to get it out of the way and we couldn't be more happy. Zorro generated a quote for us on the spot and was able to come with his team to work on the house within the next couple days. Along with the water heater install z&H hooked up the water line to our fridge and reconfigured our washer dryer. The z&H team were friendly, professional, and fast, not to mention great pricing. We will definitely be using them on our future plumbing projects.

Cheryl H.

03/03/2016 12:00:00 SA

On time, quick, neat job, good customer service(was able to answer all my questions)
What else can you ask for?
Was lucky to meet the owner Zorro whom helped us change our old broken 50 gallon water heater into the 75 gallon new one at less than $3000.

James F.

2/24/2018

I had a simple issue to fix - the drainpipe under my sink came apart and the drainer needed to be reinstalled. I was concerned that I might not get a fair price from a company to do this because I knew it was just a simple 15min job - the only reason I didn't do it myself was because I am handicapped.

Zorro responded promptly to my Yelp message and was able to give me a fair and firm quote by text after I posted a couple photos.

His quote was considerably lower than other extortionate quotes I received (some were as high as $395) but it was fair.

A day later he was at my house, on time to the minute, and the problem was fixed faster than it took to make a pot of coffee!

Thank you Zorro.

L C.

12/10/2020 12:00:00 SA

After checking out several plumbers for water heater replacement, Z&H seems to be the most knowledgeable and trustworthy. Zorro was responsive, and his price was fair. They knew what they were doing--they came in and for about 2 hours, the job was completed. The whole team was professional. Thank you!

Bobby F.

01/11/2020 12:00:00 SA

I had a great experience working with Zorro regarding my plumbing issue. One of the toilets in my rental duplex was leaking. Called Zorro and he scheduled it for the next day. Came out the next day and took care of everything quickly and gave me a very reasonable price. I was very pleased with the work done and the fairness of the price. I would not hesitate to work with Zorro again if any such plumbing issues arise again for my property. Highly recommended!!

Chris C.

2/19/2020

I called Zorro, when our water-tank died, and within 24 hours we had a brand new tankless system installed. Very clean job. Transparent and reasonable. Would highly recommend!

Deedee C.

6/19/2020

These guys are the best. They have come out to fix my dads water heater and did it quickly and efficiently. A few months later they fixed my water heater, replacing a part and getting it running for just over $100. A few months later my water heater went out and they came back ony to tell me that workers had accidentally turned it down while working in the closet. They didn't charge me even after drivng all the way over, they are super kind and great repair people, responding VERY fast to emergencies.

Paulo R.

10/04/2019 12:00:00 SA

Z & H Plumbing & Water Heater is a well recomended. they give good service and very nice people to deal with. I look around and they have the lowest price on the market. thank you Z&H for fast service.

Jamie M.

02/06/2020 12:00:00 SA

Zorro and his team are amazing! They replaced our water heater within our timeline, were incredibly professional and helpful and gave us a very competitive rate. I highly recommend this company. Thank you Zorro!

Leslie L.

06/08/2020 12:00:00 SA

These guys are awesome! Needed my water heater replaced, very competitive pricing and responsive. Nice to find a company that does not try to fine ways to up-charge and deliver what they sold.

Thanks!

Ben M.

10/08/2015 12:00:00 SA

Easy! Called up Z&H for a leaky sink. They were a little busy, but next day was fine for me. Zorro & Co. checked out the problem, we negotiated a few different options and they set to work. I was amazed at how quickly my sink plumbing went from a disaster to sleek and new.

They were a bit pricey from what I've seen before, but to have the job done quickly was a relief.

Christopher D.

1/25/2021

Excellent, timely, and clear communication. Professional approach to installation with vigilant Covid-19 protocols. Highly recommended A+++ for thoroughness and professionalism. Our upgraded tank-less water heater is working perfectly for several weeks now.

Poet L.

9/16/2019

My old water heater recently passed away leaving me with only memories and cold showers. Thankfully, I found Z&H Plumbing & Water Heating on Yelp. Things got off to a great start when my request for an estimate was answered within minutes. A day later, I had a brand new water heater sitting on a new foundation, new venting up to the roof and a new metal water heater cabinet all professionally installed in a matter of hours. And, to top things off, I didn't even have to make burial arrangements for my old water heater. It was taken away when the job was done (May it Rest In Peace). Needless to say, I am very pleased with this company and would definitely recommend it to others!

Angela L.

10/18/2019

Z&H may be my new favorite plumber! My water heater blew out yesterday morning on my rental property and I was in need of a plumber asap as my tenants did not have any hot water. I contacted Z&H and spoke with Zorro who was able to quickly give me a quote over the phone and schedule my water heater replacement for the next morning! His crew arrived on time and installed the new water heater in about an hour. He texted me photos once the work was done and I was able to pay the invoice thru Venmo. This made my life so much easier since I did not have to be onsite or put a credit card down. Also, his quotes are reasonable and fair (I called 4 other plumbers prior and were all quoted a higher rate). Thank you Zorro!!!

Alex F.

1/13/2020

Arrived on time and making the appointment was super easy. They did the cleaning of the water heater from hard water buildup. Finished the job quickly and helped with another plumbing issue. Will be working with them again. No issues.

Marlene H.

03/06/2020 12:00:00 SA

I have a home warranty who sent out a company to look at my water heater. I felt the quote to replace my water heater was high. So I did some homework and picked a few companies from Yelp. I got 2 quotes within a short period of time and went with this company. The response to my inquiry was fast. Once I decided to move forward, (I'm sure this doesn't happen all the time) they were at my house within hours to replace my old water heater! The guys we professional and knew their craft. Done in less than 2 hours and I felt a fair price for such quick response and replacement, hauling away our old heater and leaving no mess. I waited until I knew my new water heater was working before writing this review. It does! Thanks so much for a quick response and a job well done.

Clint H.

7/27/2019

A little back story.. We recently had a baby boy and have all of our family in town. I wakeup and find out our water heater has stopped working. I jump on yelp and find Z&H Plumbing. I call and they tell me they can definitely fix my problem, but not until Monday at 9am. I let them know my situation... About 5mins later, I'm told they can fit me in the same day that afternoon. They came out right on time and replaced the water heater incredibly fast. I was blown away by the customer service and the professionalism of their employees. We have hot water and a happy household. I can't express how happy I am with my experience with Z&H Plumbing. They're my go to plumbing company from here out and I'll suggest them to anyone I know in need of their services. Thank you!!!

Matthew E.

08/05/2017 12:00:00 SA

These guys were the best plumbers I've ever hired. They knew right away what the problem was over the phone. They came over and fixed the issue within an hour.

Professional. Clean. And fast.

Highly recommend.

Iggy S.

02/12/2018 12:00:00 SA

Add me to the list of the hundreds of 5-star reviews, these guys are great! They came on time, were courteous to protect all carpeted areas of the house, and finished the job quickly, neatly, and professionally. Communication was timely & clear, and they did exactly what was promised and quoted.
I'll definitely use them again for plumbing needs in the future!

Cristian M.

10/13/2017

My water heater was leaking. I called them up and right away I noticed that it was more of a we are here to help type of service and not we want to get paid. I had bad experiences with plumbers in the past where they charge me or wanted to charge me a fee just to come check out the problem and then deduct that fee from the work needed if I chose the o do it with them. Really shady business practice.
This case was different. I didn't know if the water heater needed to be repaired or if I had to buy a new one. I forward some pictures and describe the situation over the phone and right now away they gave me a straight forward answer. I checked with other plumbers and even Home Depot and the experience was different. They came and replaced the water heater the same day. Really upfront service. I would totally call them again for the next plumbing need.

Maggie N.

04/06/2018 12:00:00 SA

After getting a ridiculously high estimate for a new water heater from another company (smell good plumbers, you know who I mean). I went to yelp and sent requests to several plumbers in my area. Z & H replied almost immediately. I sent pictures and texts and they were ready to put it in the next day. They stayed exactly to the brand, size and specifications we discussed over texts. Once the guys finished (and cleaned up after themselves) they sent a picture to the owner and only then were we billed.
Experience was so great we had them come back and do another job almost immediately.

Elizabeth T.

04/08/2020 12:00:00 SA

I needed 2 water heaters that needed to be replaced soon in my duplex. Zorro texted a quote and arranged to have install the next day.
What can I say? These guys were clean, professional, efficient, and fast! They hauled away the old water heaters too!

Jennifer J.

3/17/2018

I just got a leak on bathroom sink fixed.
Zorro arrived and quickly examined what was causing the leak. I originally thought the parts needed to be replaced, but after the initial look, Zorro found a way to fix the leak without replacing the custom parts the sink was installed with. I was charged less than I was quoted for since there was no parts replaced. (Very honest!)The sink leak was fixed quickly and everything was left clean after the work.

Susan L.

12/02/2019 12:00:00 SA

ZH Plumbing was top notch all the way from getting estimate via Yelp to completing the job. I have referred them to my friends already.

Alexander P.

3/27/2021

Decided to make the switch to a tankless water heater. Zoro walked me through the various options via phone and text. He was very responsive and answered all my questions. Day of he showed up on time with his crew. We walked through a few options of where to put the unit and he and his guys got to work. Job was done in about 4 hours. Because I have an old house, we some additional service the next day to adjust some of the faucets, which his crew did. Wife is stoked because we have an extra closet where the old water heater lived. I'm stoked because I'm saving $$ on my gas bill. We're all stoked because we don't have to fight over hot water for showers.

Patrick G.

08/09/2019 12:00:00 SA

Thanks Zaire's for replacing my tankless hot water heater. Very responsive and quick to answer. Prices are very reasonable. Look forward to working with you in the future!

Margaret H.

08/09/2019 12:00:00 SA

So quick to respond. Easy to schedule. They worked on a toilet installation and the water heater. Knowledgeable, courteous and quick. Would use them again. Thanks Zo

Used them again this year and exact same great experience!!

Dinah B.

11/23/2019

I called Z&H on a busy Friday during holiday season and had a brand new water heater the next day. The installers were courteous and efficient, and I couldn't be happier.

Stephan Vladimir B.

01/09/2020 12:00:00 SA

Z&H has become our new go-to plumbers after our previous vendor over-bid a water heater job (to pass city inspection) by more than THREE TIMES the amount Z&H was able to do the job for. The work was done promptly and cleanly and the water heater easily passed reinspection. Subsequently, we've had Z&H do two house calls and in both cases the work was done quickly and for a reasonable price.

Paul W.

08/08/2019 12:00:00 SA

If you need a water heater look no further this is your company. Very quick scheduling, great plumbers who are clean, professional and nice. The owner, Zorro, responded immediately to my inquiry and was able to give me quote that was reasonable and without a lot of BS up-selling like most companies will do. Efficient, professional, and reasonably priced, I highly recommend.

Ashe a.

08/07/2019 12:00:00 SA

Highly recommend this business! Not only were the crew super fast and clean with the installation process but from the very beginning communication was clear with the owner via text and phone and provided best pricing ,quick and efficient work turnaround .

Lev A.

2/27/2020

Our Rheem 50 gal gas water heater started leaking. We figured out it was about time to replace it with a new one. I called a few companies in the Los Angeles area and after talking to Zorro decided to have business with him. Zorro gave me a good price and recommended Bradford White water heater. Two very nice professional guys came today, installed a new water heater and hauled the old one away. So far so good. The water heater is on a warranty and I know that if there is any problem with the water heater Zorro will come and fix it. Thank you Zorro.

Matthew R.

10/22/2020

I needed to replace my water pressure relief valve and a toilet. Z&H was very responsive and came out to provide a quote. Their price was very favorable to a competitor. The work was done quickly and effectively. Armon was incredibly nice and very helpful when I asked other unrelated questions about my new house. I highly recommend.

Teresa L.

3/15/2017

I used Yelp's quote function to get a price from about 10 plumbing companies. Z&H was BY FAR the cheapest and had the best online communication, so I went with them.

I made an appointment with Z&H using Yelp's messaging system, and not only did Z&H confirm with me a day before, but they also sent me a text that morning to let me know they would be on their way. They arrived ON TIME, and they fixed my clog in less than an hour and charged me EXACTLY what I was quoted. No surprises.

Overall, I'm very impressed with Z&H's affordability, reliability, and communication skills. Highly recommend!

Alex W.

05/06/2019 12:00:00 SA

After a disastrous experience with another provider (who, in my defense, was foisted on me by my terrible home warranty company) I contacted this company on Yelp and the experience was like night and day. Zorro, the owner followed up with me promptly, courteously, got all the information he needed via text and then arrived on-time to our scheduled appointment. He replaced our water heater so competently and efficiently that it looks exactly the same (except you can't miss the shiny, brand new water heater). This company really sets the bar high for in-home services. And while I hope I don't have any other plumbing issues for a while, I'll definitely reach out when I do.

George O.

08/10/2017 12:00:00 SA

These guys are great!

Professional, on time, honest and great at what they do.

What more can you ask for from a pluming company?

We had Zorro out multiple times for sewer line inspections and each time was a smooth experience. I would recommend ZH Plumming!

Woosung K.

12/14/2019

Highly recommend!-very professional, fair price, and very efficient

Late last night our water heater broke but thanks to the Z&H team in less than a couple of hours we have a new heater and running water. I contacted a few different plumbers to get various rates and appointments but Zorro was very prompt and knowledgeable. He was able to book an appointment immediately and the team came exactly as scheduled. There was no beating around the bushes or hidden costs the plumbers told use exactly what to expect and gave us a fair price. Lastly they were done very quickly!

Robert B.

7/25/2017

My Water heater started leaking this morning.
Checked Yelp and found Zorro, Z & H Plumbing.
They made my day. Z & H were able to come out
and install a new Water Heater in the afternoon.
Great Price, outstanding job, brought up to code,
all in two hours. Ahh, hot water you can't beat it.
Thanks again Zorro!

Hank C.

11/17/2017

I highly recommend this company. Zorro and team did a great job on our water heater removal and installation. They were prompt with my questions and we conducted most of our communication via yelp and text and agreed on a price which they honored throughout. They did not try to upsell or provide any other service that was not requested for. They were also efficient with the installation. We also had them replace our wood stand with a metal stand which they did a perfect job on.

Joy B.

7/13/2017

Zorro just left my house and I'm hopping on here to give him a 5-star review. This is how pleased I am with his work.

Our bathroom sink somehow started leaking and water pressure became low after our HOA did some plumbing repair in our condo building. I contacted Z&H here on Yelp yesterday to get an estimate. Zorro was super responsive on Yelp and came out today to check out the situation. He arrived right between the time frame he quoted. He quickly diagnosed the problem, and fixed it. The pricing was lower than other companies I've contacted.

All the 400+ 5-start reviews you read on here are true. I'm happy to use Z&H for all my plumbing needs in the future.

Ame Y.

02/01/2021 12:00:00 SA

Quick response and great jobs. Z&H replaced Noritz water heater same day. Price was great deal, too.

Caprice C.

05/02/2019 12:00:00 SA

Zorro did a great job. He replaced our water heater and piping and sewer cleanout. Communication was great. Very seamless transaction. He came back quickly for a follow up issue and fixed it up! Will use again in the future.

Greg S.

07/03/2019 12:00:00 SA

Wow! Called Z&H Plumbing at 8AM, the Team was at my house by 11AM. Super Fast, fair pricing and great service. Highly recommended. Thank You Guys!

Chris N.

03/10/2017 12:00:00 SA

Zoro and Z&H Plumbing were awesome! My water heater blew and started leaking badly two nights ago. I called Z&H and left a message at around 9:15 a.m. yesterday. My phone shows that Zoro called me back at 9:34 a.m.! We scheduled a telephonic appointment for the late afternoon, which meant that the time depended on when I could leave the office.

I called him at 5 p.m. He picked up and stayed on the phone with me even though he was on another job. In fact, he was so detailed that he asked me to text him several pictures of the water heater and the immediate area. He even went on Zillow.com to figure out the configuration of my house. He also had me check all parts of the existing water heater to determine the problem. Once he figured out that the tank of the heater was corroded beyond repair and got an idea of my house, he provided me with detailed options and quotes for a replacement, both tank and tankless. I decided to go with the tank. He squeezed me into his schedule for the next day.

Zoro and his associate arrived on time this morning at 8:30 a.m. They got to work immediately. They even fixed the existing flue pipe, which was improperly installed and lacking a cap. They were gone in an hour. Less than 30 minutes later, I had hot water again. There was barely any disturbance in my work schedule.

I highly recommend Z&H Plumbing and Water Heaters! Zoro knows what he's talking about, and he never pushed me to go for a more expensive option. The estimate that he quoted yesterday was the price I paid today even though he and his associate did extra work to correct the flue pipe. Thank you, Zoro!

Mi Y.

9/26/2019

Very professional! Zorro was able to give me a quote the same day at a reasonable price and came over the same week to replace my water heater on the roof. We needed a crane to remove my large old tank, and he was able to get it done with no problem. He was transparent throughout the whole project and made sure everything was done smoothly. He had to make several trips because my situation was complex, but he always had a positive attitude. I would call him again and I would recommend Z&H to everyone.

Jonathan M.

7/31/2019

Awesome team. We're quick to respond to a service request when our water heater pilot lighter failed. Had the problem fixed the next day after texting Zorro late one night. Paying online was also a huge help since we were not home when the project was completed. Highly recommend.

David M.

06/11/2018 12:00:00 SA

I woke up on Sunday morning with out hot water. I called few pluming companies z and h is the one who pick up the phone on Sunday
Zoro give me good price and we scheduled the next day installation.
Job completed as promised and I have hot water now.
Thank you guys for good service

Hayk B.

02/04/2015 12:00:00 SA

Found ZH Plumbing on Yelp and decided to call them for my 40 gallon water heater replacement, my old unit was leaking water from base and it was 12 years old so i think it was the time for it.
All i can say that pricing was good and they did a good job, i got the quote over the phone. Zorro and Jerry did the installation and they did the work for a agreed price.
Also they did sewer camera inspection and Zorro showed me whats the condition of the sewer. I was so lucky that even my old house sewer is Ceramic bat it was still in a good condition.Zorro just recommended me to hydro jet the line to wash out all the build up inside of the sewer so i will hire you guys for that in couple of weeks.
Thank you so much for a awesome work.

Brock W.

11/14/2020

From beginning to end, an A+ experience. It's not fun having to replace a water heater, it's expensive and messy. Z&H are fair in pricing, available (even though I canceled the first appointment), and very professional. My wife was reluctant to use a company we had never used before, but the Yelp reviews were uniformly excellent. Now we know why. I wholeheartedly recommend Zorro and team.

Jen P.

6/17/2019

Zorro was fast, efficient and very knowledgeable. We found out late on Saturday that we had no hot water. Turns out that the water heater was completely busted and leaking everywhere. Gave Zorro a ring and left him a message. He was quick to return my call within minutes to set up an early morning appointment for Monday for a complete water heater replacement. Him and one assistant showed up on time this morning and was done in one hour! He even relocated the gas shut off valve for easier access, that was much appreciated! They left their work area clean and was able to haul our disguising old heater away. Before leaving he gave me a quick overview and showed me how to flush out the the unit and how to operate the different functions. We now have hot water! Thank you!

Josh S.

01/09/2020 12:00:00 SA

Needed a tankless water heater to replace old water heater. Found Z&H on Yelp and reached out. Received immediate response from Zorro who quoted a price and scheduled a consult at our house. He was there promptly and days later completed the service as described and promised. Zorro and his team are kind, hard working, and get the job done. Would not hesitate to use them again or recommend for any job.

Derek M.

4/15/2017

Woke up to no hot water, and the pilot light wouldn't light. My apartment manager said he'd try to get someone out to look at it later that afternoon, but no guarantees.

I called Zorro, who diagnosed the issue immediately after telling him what was wrong and texting him a picture of the water heater. He arrived less than an hour later. He and his helper slipped shoe covers on before entering the apartment, then proceeded to replace the thermocouple in about 20 minutes.

From the time I called Zorro until the time hot water was flowing from the tap: less than two hours.

Steve L.

09/11/2017 12:00:00 SA

Working with Z&H was a breeze. From the initial estimate, to job completion, they made everything easy. They arrived right on time for the estimate, and to start work each day.

I hired them to replace the main water supply line to my house. I got text msg updates as work progressed, and they smartly staged the work so that the water to my house was shut off for less than 30 mins.

Emily S.

12/29/2016

I returned home from the holidays late on Tuesday night only discover my hot water wouldn't get hot :| I got up early the next day in hopes it would magically fix itself, but it didn't. I did the obligatory YouTube search, tinkered a bit and when I realized it was beyond what I could do myself, I took to Yelp to find a solution.

I had a packed day ahead so I called the first listing on yelp right when they opened. The guy told me they were backed up, earliest opening was a week away. I get cold when the temperature drops below 72 so taking cold showers for the next 7 days wasn't really an option. Before I could even ask for a referral, the guy suggests I call Z&H Plumbing. And I'm so glad I did.

I called, Zorro answered and I explained the problem. He asked me to text him pics of my water heater which I did, told me what he thought the problem was, provided me a quote and scheduled my appt for the SAME DAY--all in a matter of minutes. Its silly but I really appreciated the ability to text abt the problem. I've always hated that approach where people need to come out and see before they make an assessment. And even if Zorro had been wrong, I appreciated the effort.

But as it turns out he was exactly right. A few hours later I had an endless source of hot water and all was right with the world again. I plan to call Zorro the next time I have any water heater or plumbing issues. Hell I might call him if I have issues with anything he was so dang helpful. In all seriousness though, these guys were great--will be my first call going forward and will get my highest recommendation from anyone who asks.

George C.

12/26/2019

I called and inquired with Zorro about installing a aquasana whole home filtration system. He was incredible knowledgeable and talked me through the best system! The following week he showed up with his team, three hours later it was installed. His workmanship was amazing. I have already booked him to come back and service all my tankless heaters and change all the filters. Great guy and great service. Highly recommended.

Katherine R.

04/11/2018 12:00:00 SA

Zorro was quick to respond to my call via text. Using pictures I texted him, he was able to provide a quote for replacement of an old water heater with an outside gas water heater. He clearly explained differences between our options and scheduled installation for the next business day.

The job required running a new gas line from the meter under the house to the very back of the house. It involved reconfiguring the previous pipes we had to fit the new water heater. We didn't get any other quotes because I'd heard he had great pricing and I believed he would do a good job. He did a great job!

His work was neat and tidy. Our inspector commented on several things that he did which were not required by code but excellent. It was something to do with how he grounded it and the angle of the pipes as they left the heater.

He was professional, kind and respectful. He arrived promptly when he said he would for all 3 visits: for the install, to prepare for inspection, and following inspection. My husband asked him to move the control box to a different location after the install so it was accessible inside and he gladly did so.

You cannot go wrong with Zorro!!!

AJ D.

4/14/2017

Called up Zorro this morning for a quote. He asked for a few pics via text and quoted me a very fair price (hundreds less than at least 3 other competitors who came to my house and tried to upcharge me).

I jumped at the deal and he gave me an arrival window...SAME DAY. I don't know about you, but being out of hot water sucks.

He arrived with a member of his team and went to work. Took little over an hour to remove the old heater, update some plumbing lines tank straps and install the new heater. He tested the water functions (he used new shoe covers when entering my house - definitely a nice touch) and sent me an invoice via email. No upcharges or hidden fees.

If you want a no BS plumber with fair prices, check out Z&H plumbing!

Eric F.

10/19/2020

Z&H provided a quote via text message and answered all my questions about water heaters and city permit requirements. The installers arrived on time, professionally performed their work including code-required upgrades, and honored the quoted price as agreed. I would not hesitate to use them again.

Jamil N Tania L.

01/09/2017 12:00:00 SA

Our tankless water heater needed to be replaced. I shopped around based on price and customer reviews. The lucky winner was ZH Plumbing.

We liked the fact we were able to communicate via text and his responses were prompt. Zorro arrived with his partner/asst and got the job done. Once completed, he was patient in explaining the new functions with the water heater, as well as answering some questions regarding other plumbing issues.

Highly recommend!! We now have a new friend for all our plumbing needs.

Thanks ZH

Sam S.

3/15/2017

We needed our tankless water heater replaced because cold showers are for drunk people. Zorro was a great communicator, he was on time and the job was done quickly and efficiently. Everything works perfectly and now if I want to take a cold shower it'll be because I want (and need) to.

Highly recommend.

Ash J.

08/10/2019 12:00:00 SA

Zorro and his team are top notch! They were able to install a new water heater within 2 days of contacting them and everything was great. They gave me a competitive price, showed up on time and answered all my questions. I highly recommend using them.

Majd T.

12/11/2019 12:00:00 SA

The old water heater in our new home failed on us and stopped running. We called Z&H on a recommendation from a friend and Zorro quoted us a reasonable price, pointed out an available rebate for us (that another plumber didn't), and offered to install a new tankless water heater within 24 hours. Their service was so nice and spot-on I asked Zorro to give me a quote on replacing an old cast iron pipe in my home, and he offered to give me a quote for free.

Zorro quoted me the same amount as my inspector, but his communication style was super honest, kind, helpful and patient and we decided to go with them. No regrets, would recommend.

Matt W.

10/31/2016

5 stars for a reason people....called these guys with a leaking water heater. I called another company before them and fastest they could come was two days away. When I chatted with Zorro to see if he could come sooner he too was busy, BUT told me to turn off the water going to the tank to see if leak would cease until he got there - it did! Why the other company didn't tell me this I have no clue...I canceled their appointment and waited for Zorro. He also gave me a quote over the phone (which he stuck to FYI).

He showed up with a quality replacement and had the whole replacement and old tank out and disposed within like 2 hours. Not to mention I needed a platform for my new water heater to sit on - he used some scrap wood in my garage and built an awesome platform right there on the spot.

Polite, clean, quick and honest....Z&H is now on my list of preferred vendors for SURE.

Chris C.

2/27/2018

Called Z&H Plumbing to get a P trap installed and repair a leaking dishwasher pipe that was caused by faulty piping by my previous contractor. They were able to install a P trap within a very narrow space without having to remove dry wall and diagnosed the problem with my dishwasher pipe (the previous people used the wrong hose). They were able to do both repairs within an hour and a half. My experience with Z&H was outstanding. I would recommended them to others and will be using their services in future plumbing needs.

Ellen S.

12/02/2020 12:00:00 SA

They gave me a reasonable quote for replacing a tankless water heater and went above and beyond what was quoted. After using it for few weeks, I was very happy with their work, so I called them again to install a water filter system under my sink and so far it's been great.

Saro M.

12/18/2018

I found Z&H on yelp, and when I called Zoro to replace my old water heater, he was so professional. I did not even meet him in person but He went to the property within half an hour and replaced my water heater and everything was done in two hours . He send me a picture of the final work, charged me over the phone and sent me the invoice by email. I was very impressed. I highly recommend their services.

Alan S.

02/08/2017 12:00:00 SA

I needed a plumber and called Z and H plumbing to install a tankless water heater. Zorro took care of everything he knew exactly what size and model I needed. On the day of the installation the crew arrived covered the areas they worked on. I now have hot water all the time even though we have a big family. If you are searching for a plumber or any plumbing works definitely call Z at Z&H plumbing. Professional pipe work.
Thanks Guys!

B F.

12/22/2018

Excellent service! I needed a new water heater replaced. Zorro gave me a quick estimate after a brief description. The heater was replaced the next day within hours. Thank you!

Will P.

1/30/2017

The reviews hold up. I found Zorro from googling around. Needed a AquaSauna whole house water filtration system installed. He couldn't have been nicer to deal with. On time, responsive and cleaned up his mess. Did First Rate work at a fair price. The fit and finish of the install was in a word, Spectacular! Couldn't be happier. You get your monies worth and them some. : )

Madyson C.

09/10/2020 12:00:00 SA

Zorro and his team were absolutely outstanding! He always showed up on time, was honest and transparent about the work being done, and the costs associated. Also, when I asked for additional help in areas, did not nickel and dime us but gave honesty feedback and helped where he could. He did everything by the book, was always available for questions and quick to respond. Zorro and his team are the best crew to work with, and very respectably priced. I am telling all of my friends and family in the area to work with him because he is the best!

Bob D.

1/17/2018

After the great experience replacing our water heater last week, I had Z&H replace the tub/shower faucets in our 2 bathrooms.
The 2 technicians were really nice guys and showed up on time, they had all the tools and parts needed to complete the job in a timely manner and cleaned up all work areas and all the dust. Z&H knows what they are doing and gets the job done right the first time. Great work guys.

Joe S.

11/09/2018 12:00:00 SA

I emailed them today through Yelp. Owner was very nice, had a crew arrive when most convenient for me. They replaced my hot water heater tank, we friendly, courteous and efficient. Couldn't recommend them any higher.

Oliver S.

3/18/2019

Z&H were great! I called them on Saturday with a simple issue that wasn't urgent, Zorro gave me a quote right over the phone and told me his crew could be here Monday between 10 and 12. They got here around 11AM and were in and out within the hour. The work looks really clean and the crew was really processional. The best part is that they stuck to the quote that I was given over the phone and did not try and raise it on me. I highly recommend Z&H to anyone looking for a honest group to do plumbing in your house.

Robin R.

8/28/2016

What was really great about Zorro and Z&H was his responsiveness and communication. Called back right away. Texted before arriving. Got an invoice and receipt by email minutes after work was done.

I'd hoped to install a tankless hot water heater, so when our old 50-gal. started leaking I called Z&H. Zorro was on site the same day and assessed not only the damage to my current tank (hopeless), but also that in my particular (and peculiar) situation, a tankless wasn't going to work very well. I appreciated his honesty and his crew swapped in a new 50-gal the next day in about 90 minutes.

Arut A.

1/28/2019

Awesome guys. Was trying to sell them my heater, but we didn't get on the price. But anyway it was a pleasure to talk to them. Nice service. If I'll need any help with the heater for sure will call them. Thanks Zoro.

Theresa A.

6/30/2020

We have used Z&H plumbers for two separate jobs and have been more than happy with their work. Our first job was replacing a water heater. They could not have been more professional. Work was done cleanly, efficiently and the old water heater was taken away without issue. The second job we had was to find a pipe that was knocking under the house. Z&H came and went under the house (not an easy job!), removed and replaced some pipe hangers. After a day however the pipe knock returned and we asked them to come back and take another look. Without charging us extra, they again went under the house and this time replaced all the hangers! The pipe knock went away totally and we couldn't have been happier. They also reply very quickly to text messages and were extremely nice and polite on the phone and in person.

Stu P.

8/29/2020

If I could put 6 stars I would!
I had a leak in a very tight and difficult area to access and it was a on shared pipe with a neighbor. In other words, It was a nightmare.
I called other plumbers to give me a quote and most of them told me that either they couldn't because of the difficulty of access or that it would cost me a limb.
Thank god I contacted Z&H. When I met Arsen and Arsen, their customer services, demeanor and honesty gave me comfort. I knew I could trust them. They gave me a fair price (under the other quotes) and told me with certainty and professionalism how they will fix the issue.
When they came to my place, they covered their shoes, wore masks and were very respectful of my belongings. In order to fix the issue they had to open the walls, and they made sure to open any area only if it was necessary. By doing that they also save me money as they limited the damages. I can go on and on how I am please with them.
They are my plumbers for life!

lisa c.

10/05/2016 12:00:00 SA

My phone directory has about 12 different names of plumbers that I have used in the past. I'm always reluctant to call them because of their general nastiness & fear of astronomical charges. Then I found Zorro.
Zorro is first on my list now- he's super polite and respectful, doesn't complain about the nasty LA traffic, will come out by the same or next day & always knows exactly what to do & how to remedy the problem without going overboard.
His charges are always fair too!
In fact tonight, just by texting Zorro, he helped me reset the earthquake valve & restore my gas & hot water.
He's always close to his phone & willing to help.

Chris R.

2/25/2019

Quick service within 3 hours of initial contact. they came around 6pm and didn't try to overcharge even though it was past 5pm. Cleared the mainline in my apartment building and advised tenants of the problem. Would definitely do business with again. They seem a lot more eager and willing to accommodate than other companies I called. Thanks for the quick service

Kevon H.

6/29/2019

Fast, Neat, Efficient service. Showed up on time, did excellent job. Beat other quotes significantly. Will use again!

Ian P.

1/18/2019

Zorro runs a really great shop. I had a new water heater installed and it required him to come back a few times because of the old equipment in my apartment. He was always really fast to respond, flexible for scheduling and very efficient and timely with everything. The work was top notch, done quickly, and all at a reasonable price. Highly recommend!

John E.

7/28/2016

My wife and I just bought our first house. We knew going in that the existing water heater SHOULD be replaced because of age and poor condition. I spent some time on Yelp reading review after review from numerous companies and what ended up drawing me towards Z & H were the clean installations pictured on their page. So get this, I'm an HVAC professional and I take pride in my work. I expected things to be done by the book, without cutting corners, sacrificing quality and/or attention to detail. I told Zorro this during the time we spent discussing the quote. He promised he would deliver, and he did. The man showed up on time. Installed an outdoor Takagi td2 tankless water heater, ran a gas line to the existing electric stove, re routed the existing gas line from the original water heater and hooked up my new gas dryer. Yes. He actually installed the dryer for me at no additional cost. His work passed inspection the following day. In addition to installing the dryer for me, he was kind enough to have done a few other things that weren't even part of the work order/contract. He tightened a leaky ptrap for one of the bathroom sinks, and he adjusted both shower valves to maximize the hot water temperature being delivered.
I'm a firm believer that if you hire the right guy for the job, you get for what you pay for.

Worth every damn penny!

Thanks, Zorro!

Rick B.

4/28/2019

I love the instant quote and same day appointment. I just sent them the pictures and issues that I am having with our heater-I got the quote.

Rocco C.

6/25/2020

Zorro and his crew were on point, super quick, and thorough when they rerouted an old gas line to comply with insurance inspections. Top notch, super pros. A+ all around.

Ceyda E.

02/07/2019 12:00:00 SA

Very reliable, easy to communicate, great service and great prices. Zorro is the person to call when you need plumbing, gas and water heater work. He doesn't waste your time and does quality work. We had him replace our water heater, as well as do some capping work. Don't bother calling around and try to get Zorro do your work.

Jenn C.

4/13/2019

I needed a new water heater installed and ZH was great! I loved that I could text with them to show what was wrong and to organize service. They were quick, responsive and got the job done with no hassle and no hidden fees and charges. I would recommend them to anyone in the area with plumbing problems.

Richard B.

9/25/2018

I just had my new tankless water heater installed by Z&H. The guys were very knowledgeable about the job and did a fast and clean job installing. I could tell that they had tons of experience with doing this type of work. I if you want a reliable plumber that actually knows their job look no further. Thumbs up!

N R.

10/07/2020 12:00:00 SA

These guys were super responsive and did incredible work. Our tankless hot water heater stopped working and they were out the next morning to replace the old one. Super easy to work with and a fair price.

Ryan C.

06/03/2019 12:00:00 SA

Z&H is the best -- they go above/beyond the normal business, even when they don't have to!

I recently had an issue with my water heater and reached out to a number of plumbers for a quote. After I simply described the problem, Z&H -- without me even hiring them! -- responded to my inquiry with the easy solution to the issue, giving me the information I needed to fix the problem myself for free. Meanwhile, every other plumbers required an inspection and/or was already quoting me at $100+ to fix the problem (which it wasn't).

While I never had to pay them for this repair, a 5-star rating is the least I can do to reward the kind of old-fashioned, honest, problem-solving service that Z&H provides.

Philip P.

07/01/2017 12:00:00 SA

Awoke this morning to the smell of gas in the garage, and a lot of water pooled in the area between the water heater and the a/c furnace. Naturally I assumed the water heater was the cause and called Z&H, who had recently installed it.

Sure enough, they came right away. A close inspection revealed no problem with the water heater. Actually, the condensation line on the furnace was clogged, which caused the water pooling. They turned the gas to the furnace off, to be on the safe side. For good measure, they also basically unclogged the a/c condensation line, so no more flooding.

Even though the problem turned out to have nothing to do with their installation, and though they came out on a Saturday, they declined to charge me for the visit. Simply put, you can't find people with this kind of work ethic anymore. If you need any plumbing service at all, these are your guys.

P.S. I called Canoga Heating and Air, who installed our a/c system, but of course they're closed on Saturday and I got no callback. Guess who I won't be using for my future a/c needs.

Henry Y.

03/12/2017 12:00:00 SA

Thank you Zorro for coming out to replace our water heater on short notice! He & his associate came on Sunday morning & did an excellent job in replacing our water heater in about an hour. You can tell he has been doing this for years since he knows exactly what to do in replacing it. Our water heater had been leaking & making noise for a few days, but I did not notice until last night, when I saw the drip pan show collection of water. I searched Yelp reviews & called several local plumbing agencies before calling Zorro since they were not available on weekends.

I liked Zorro's requests to text him photos of the water heater so he can have an idea of the problem. Our dialogue through texting made it easier to communicate quotes for different options of water heaters. He kept in contact throughout & let us know when he was on his way.

I will definitely use Zorro again for future plumbing jobs. He & his staff are professional, quick & fair. Thanks again!

kenneth H.

9/30/2019

Hardworking, honest and accommodating. I needed my hot water heater replaced, and they gave me a fast quote and delivered. I will be using ZH Plumbing again.

Todd K.

5/23/2020

After speaking to a couple of plumbing services, I decided on Zorro and Z&H Plumbing. I found his assessment to be the most transparent and honest. Our water tank heater stopped working. Through the gas company technician, we knew it was most likely not the tank (old as it may be) and was looking for someone to just replace the control valve unit. Mind you, I don't know much about water heaters. One other company tried to use the pilot spark not coming on as a reason to replace the whole tank. But on my first conversation, Zorro immediately assessed that I needed to replace the control valve unit AND (unprompted) the pilot light assembly, but NOT the whole tank. Obviously he gave us consultation to replace the tank since it is near its lifespan, but clearly separated the diagnosis. I knew right away, Z&H Plumbing was the right choice. His guys showed up shortly after that and within 10minutes, we were done. Price was also reasonable. Highly recommend.

Wally L.

6/29/2018

This was a great experience. I had looked around and would hear thing like you need an electrician and we will do the plumbing or I can install but don't Service Tankless Water Heaters. The company does it all! They came and handled it all and for a good price. In one day the old tank water heater inside my home was out and outside is the new high tech, environmentally friendly Tankless System and so far couldn't be happier. Zorro was so knowledgeable and helpful with everything! Great job..... thanks

Steven N.

8/19/2016

Called a company who said they were backed up for a week but suggested Z&H. They came over in a few hours and fixed the problem for the price quoted fast and easy.

I notice some of these water heater companies, every review is they said my heater needed to be replaced, so they did it quick. Watch out for companies that won't fix the heater. They aren't that complicated and if they aren't that old they are usually easy to fix. Big ups to Z&H for the quick cheap fix with no crazy upsell once they got here.

Thanks so much! My wife thinks I'm a hero for getting the hot water back.

Matt S.

9/23/2017

These guys are fast, experienced and did a great job. I would definitely use again and I highly recommend.
On the plus side they are also very good at cleaning up any mess. A+

Dr. D.

07/07/2019 12:00:00 SA

I now understand why Z&H Plumbing & Water Heaters has 5 star reviews. I needed some work finished in my ADU and Zorro stopped by to survey what I needed done. It was apparent that he knew the profession well. Had to have a tankless water heater, bath and kitchen fixtures, garbage disposal, wall-hung toilet, vessel sink and a dryer vent, and drain and water lines for the washer installed. Zorro and his guys finished the job in one day. And yes, they were reasonably priced compared to the large plumbing companies that are out there. This is by far one happy customer and my new plumbers are now etched in stone in my phone book!

Eric M.

6/29/2019

Review for the purchase and installation of a Takagi tankless water heater last week.

What got Zorro the job initially was quick communication and a reasonable price for install - he was able to provide an estimate based on photos I sent of the existing tank and install, without needing to come in person. We were also asking for ASAP installation, and Zorro was able to come in a few days, which was days quicker than other companies.

Zorro was also able to work with us to pick a heater that met the SoCalGas $300 rebate for highest efficiency.

Day of, Zorro and one other person got the old tank out and the tankless in without any issues, within 5-6 hours. I met him in the morning and then left for work. I left the house unlocked in case they needed access from inside to hook into power, so Zorro locked up after leaving without any issues.

The system works great and looks good on the exterior wall it's mounted on. We're very happy with the service and tankless heater from Z&H!

Laura S.

12/22/2016

I'd had no luck with the first 4-5 places I called to help me with my broken water heater -- it being 3 days before Christmas, I was getting answering machines and the soonest we can come is next Tuesday. I was envisioning myself taking cold showers for days.

Then I called these guys, and even though they were pretty booked up, they were able to get to my house and fix my problem 30 minutes after I called.

They explained the issue and how much it would cost to repair it, did the work quickly, and demonstrated that it was working properly when they were finished. It couldn't have gone better and I very much appreciate that they fit me in and got my problem taken care of so quickly.

Matt R.

6/18/2019

I had a Noritz tankless water heater descaled. I was able to get an appointment within days, very professional, great price and job done within an hour. I highly recommend Z&H Plumbing. Thanks Zorro!

Greg B.

6/17/2019

Needed same day replacement of my failing hot water heater. Called them up and Zorro got back to me immediately, gave me a quote through text, and 3 hours later I have a new water heater installed, and the old one taken away. Got a new shed for the heater as well. Professional, efficient service. My new plumber.

Ana P.

6/23/2016

We hired these plumbers for my tankless water heater installation at our new place. They were professionals, prompt and knowledgeable plumbers! The work was done clean and fast! They came in the morning and were already done by noon. Most important they checked my entire plumbing system before the installation. There were small leaks that they also fixed !
As plumbers these guys rock!

I recommend!

Jonathan C.

08/07/2016 12:00:00 SA

I emailed Z&H at 10:15pm on a Saturday night requesting information for a tankless water heater and Zorro responded back at 10:59pm with the estimate and a short description about the work being done. That's customer service right there emailing clients on a Saturday night!

This review might be updated if I do use their services.

Walter K.

08/09/2016 12:00:00 SA

Had a leaking copper fitting near my water heater that Zorro took care of in no time. -Price was right
-Job was completed professionally
-Arrived on schedule

Philip G.

03/11/2018 12:00:00 SA

I read through several reviews before hiring someone for my plumbing issues. Thankfully after a few emails they came over and made some fixes on my water heater I was ready to throw out. He said we should try some setting changes first and they definitely worked! Also, fixed an oversight by my remodel contractor to properly flow hot water to the shower. Worked quickly and cleanly. Would hire again if it does come to replace the water heater.

Orlando C.

08/08/2020 12:00:00 SA

My experience with Z&H plumbing was perfect. I was in need of having a new water heater installed in one of my units in Pasadena. I live in the bay area and they were incredibly responsive and were able to successfully perform the work without any hiccups. I called and left a message and I got a response within 10 minutes. Got the job completed to perfect satisfaction the very next day. I highly recommend these guys.

Bill S.

03/07/2019 12:00:00 SA

They installed a new water heater for us. Great communication, fast service, reasonable pricing. Very impressed!

Hogan S.

06/03/2020 12:00:00 SA

Fast and reliable service. Crew observed safe distancing measures. Zorro has been easy to communicate with and very responsive. Will recommend ZH Plumbing to anyone w plumbing issues. HS-Pasadena CA.

Amy K.

02/04/2018 12:00:00 SA

Another great job done by Z&H! I want to thank Z for an amazing job and for saving me hundreds!!! Great work, amazing service and done quickly. Thank you, thank you, thank you!!!

Bobby K.

10/26/2016

Zorro at Z&H really is as good as it gets.

This is how it went: First of all, he answered the phone when I called (step 1 right?), asked good questions about what I needed, asked me to send a couple of photos to clarify, then booked an appt with just an hour arrival window. Texted me that morning to give me an exac time and then was 5 minutes early. All of these behaviors are very much appreciated by customers - but rarely seen.

Zorro (and an assistant) arrived this morning and got right to work. Very skilled, professional and neat - three imprtant traits for any contractor.

Sent me my professional invoice via email while finishing up on the job. I wrote a check and I had the task complete.

They are my new plumber.
Thank you very much!

Patty R.

3/14/2016

I can't say enough about how happy I am to have found Z&H on yelp. A week ago our old tankless water heater died on us. It was not a good system for the house being way to small to provide more than 1 shower of hot water a time and had failed once before. With no hot water in the house I can say the last week has not been fun.

We were in a rush to find a reputable company to install a new system, asap without jumping into the first bid. After several visits from different local companies I requested a quote from Z&H. I messaged Zoro on TH and had a response within an hour, he offered to stop by my house within the hours (he was in my city on another job) but I was at work. He and his associate come by on Friday night at 6 pm so I wouldn't have to take time off and explained options, gave me a price and followed up within 2 hours with an itemized quote/ bid that my husband and I reviewed signed and returned immediately. The price was in line or more reasonable than the vague verbal quotes I had received earlier in the week. However, Z&H let me know exactly what model number and system would be installed. No other company seemed to know anything about model numbers. Doesn't anyone ask?

Zoro also went the extra mile to install the system yesterday (Sunday morning).
Everyone was professional, on time and had the system running by 1 pm. Our new Takagi TK4 is working great. We ran the dishwasher, washing machine and two showers no problem last night.

I haven't even received all the itemized quotes from other companies despite making it clear we had no hot water all week with two little girls in tow at the bids, and following up by phone.

If you need professional work now not a week from now contact Z&H. You'll be glad you did!! Thank you Z & H --you have an awesome team!!

Vu L.

3/18/2020

Zorro and his team came on time and professionally installed a Takagi tankless water for us. They did a great job and at a very reasonable price. I will certainly come back to them for other services.

Cesar S.

1/26/2019

Prompt response and very honest guy, he does not handle repairs on the brand of tankless water heaters I needed help with but did give me a quote if instead of repairing it I wanted to replace it. His quote was very competitive. Luckily we were able to fix the heater but if I need to replace it in the future I will be giving him a call.

Diana E.

7/29/2016

Just adding on to the hubby's review- I never had to deal with Z&H as he took care of the transaction, but they are amazing!

When I arrived home to find that they not only installed everything as promised, but that they also fixed 3 different issues that were done incorrectly by the flippers that renovated our house, at no additional cost, I was blown away. I can't thank you guys enough for the great service we received, we are so happy to have chosen Z&H!

J K.

3/17/2018

Great service and speed. I contacted Zorro on Thursday because we had a leaky garbage disposal. It needed to be replaced completely. After our phone call, we switched to texting so I could send him pictures. He was very helpful and scheduled an appointment for Saturday from 10:00-12:00. The guys showed up a little late, around 10:30 but it was no big deal. They were done with everything before 11:30. It cost $275 which was a little pricey for me but the convenience and speed made up for some of that price.

Glenn O.

1/18/2020

We had an emergency and found out that it was my water booster pump sprung an internal leak and they disconnected it with ease as it was covered my the manufacture warranty. Had the flush out my tankless water heater and did a first class job and cleaned some extra parts on it without extra charges. This crew was very friendly and professional and their knowledge of plumbing repair is top notch. Will definitely use them again for all of my plumbing needs

J D.

1/18/2017

I've been doing customer service for much of my career. I have also been hiring plumbers for the past 20 as a homeowner. This company, top to bottom, is the best plumber I have ever hired. The entire team was cordial, professional, fast and clean. I plan on using them again.

Today they replaced my hot water heater a day faster than my go to plumber could - and for about 25% less. I highly recommend this company.

Ko C.

03/10/2016 12:00:00 SA

These guys were amazing! On time and very professional.

I don't know anything about water heaters and thought I had to replace mine entirely. Turns out it just needed some part in which Zorro and team came same day (due to a cancellation in their queue) and I got hot water again.

I ended up calling them again to help replace some trims in my bathrooms and they did it at a fraction of a cost than some other quotes I got.

Would use these guys for all my future plumbing needs.

V R.

07/09/2020 12:00:00 SA

Great guys! Came and took care of replacing my water heater quickly. Easy and smooth and the price was good. Thanks again

Kevin W.

9/19/2016

These guys are great to work with and Zoro is a true professional.

I had a huge project on my first home and first remodel. I called a few plumbers but Zoro was the only one to come out and look at the work without me asking. He installed a tankless hot water heater and gas line. He even helped me with some stuff I was taking on myself. The job is done but I find myself calling Zoro often for advice and other things I need done when I know I need a professional.

He holds himself to a very high standard and the quality of his work shows. He doesn't cut corners and I feel 100% comfortable with the job he's done.

It's great to know I have a excellent plumber to help me take care of my home.

Sean C.

9/13/2017

I used Z&H Plumbing for sewer inspection with camera. They did a good job for the inspection.
Their price is reasonable and they came on time.

Rebecca W.

07/02/2019 12:00:00 SA

I attempted to receive 5 bids and Z&H Plumbing was the only one that was prompt to respond and answered all of my questions. They offered a very competitive price too. They arrived on time and were very professional. I was also surprised at how fast they got the job done! I will definitely call them for all of our plumbing & water heater issues. Thanks Z&H!!

Spartak H.

8/24/2018

Called them for a water heater flush. Fast, reliable and affordable! Cool and knowledgeable guys.

Alex L.

03/09/2016 12:00:00 SA

Zorro and his team are like the Special Forces of plumbing. I got 3 free estimates from reputable plumbers that I found on Yelp. Z&H pinpointed exactly what my plumbing issues were and gave a reasonable quote. On the day of the appointment, Zorro and his colleague arrived 10 minutes early. Each person went to work on different problems simultaneously. They were done in 40 minutes, much faster than I was expecting.

Zorro's massive size might intimidate some. He looks like he can hold his own in the Octagon. But his demeanor is very calm and friendly. Extremely professional and knowledgeable. It's not easy finding a good plumber, even the 5 star ones on Yelp. I would not hesitate to recommend Z&H to my friends and family members.

Brian F.

12/14/2017

Water heater controller died out of the blue so I had to scramble to find a plumber for a quick fix. ZH gave me prompt service, has friendly employees and they were kind enough to explain everything along the process to me. I had a perfect repair job done less than 24 hours later, I now know who to call next time I have need for a plumber.

Frances A.

08/07/2018 12:00:00 SA

Amazing service! These guys are so responsive and know exactly what they are doing. They were friendly and clean and helped me out when my hot water heater needed to be replaced - within 18 hours! I highly recommend them to anyone!

Ben H.

4/14/2021

I've never been compelled to write a good review more than with these guys. I had a late-night hot water heater leak emergency on a Friday night and I thought I was screwed because it was right before the weekend and I had family visiting from out of town. I needed to get someone out ASAP and was concerned that I wouldn't be able to. I called, left a message, and within ten minutes (maybe sooner) I received a text asking for pics from Zorro (Zohran the owner). I sent back pics of the heater and within minutes he responded with recommendations and a quote. I explained to him my situation and he set up a 9:30AM appointment for the next day (Saturday). The next morning Arsen and crew came right on time, fully masked, and gave a 2nd look to make sure the original diagnosis was correct. Once I had that peace-of-mind, they picked up the new heater from the supplier and got to work. This is where I wish I could give them an extra star. It turns out that our built-in housing for the unit is easy to get the old heater out of, but EXTREMELY challenging to fit a new heater into. The angle and layout of the area is very tight (not to mention they make the 75gallon units taller now). To make a long story longer (sorry), Arsen and crew busted their a***s to get that thing in. It was a much harder install than what was anticipated but they kept up a good demeanor the entire time. To top it all off, they made a couple of positioning adjustments and hardware updates to make the whole setup much better. The original quote from Zorro was honored (a totally reasonable cost based on my research), and the guys went on their way. The whole situation was resolved by mid-afternoon. All around a fantastic experience with this company! I hope they keep it up (I have no doubt they will), and I hope you give them your business. They deserve it.

Ben F.

11/05/2015 12:00:00 SA

George Castanza once had a problem with shrinkage. Well...this past week, our tankless water heater took a dump and let's just say... That (I) was not me.

I called around to major plumbing companies to get a replacement only to be presented with criminally high prices and a promise of high quality. *End Call*

In a last ditch effort to reverse the freezing anxiety that plagued my household, I called upon Zoro at Z & H. Zoro and Jerry showed up in the next day with all of the parts and expertise needed to properly install my tankless water heater but also build the necessary structure to place it.

The price for the install was more than reasonable and they understood the urgency of our condition.

Thank you, Z & H for restoring comfort back to home and bring the real me back to life!

Jessica S.

4/14/2018

These guys were great! I initially thought the job was going to be fairly expensive, but he figured out a better way to fix the problem and saved me some money! Also super quick! I'll definitely call them again for any plumbing problems. :)

Arisara W.

12/12/2017 12:00:00 SA

Zorro was amazing, super responsive! Water heater broke in the morning, got a new one installed the very next day! Great prices compared to other competitors. Zorro even called a couple days later to check up on the job he did. Would absolutely recommend Z&H Plumbing!

Mike P.

7/14/2018

Great service! very honest. These guys just charged a fraction of the cost of what I was quoted from another plumber just to unclog a bathtub drain. Very satisfied with their service.

Marianna D.

11/01/2018 12:00:00 SA

I found Z&H Plumbing on Yelp. I was immediately impressed by all of their fantastic reviews. I sent a message and they responded very quickly with detailed information. I originally wanted repair of my existing tankless water heater but after understanding more about it, I realized that I actually needed to replace the entire unit. we scheduled an appointment, they arrived on time, took down the existing one and put up a new one in less than two hours. Payment was easy and an invoice was instantly emailed. Very professional, knowledgeable and thorough. I will use their services again! Thanks guys!!

Ed W.

2/26/2019

Great service!

Had a water heater that the pilot light wouldn't light up. Z&H was able to come out same day. Initially quoted for a common part that fails on that particular make/model if water heater.

When that didnt fix it, wasnt going to charge me. Ended up replacing the water heater. Z&H took care of it next day.

Zorro does what he says! Great service! Definately would use again.

Yerasimos S.

9/14/2019

My wife and I needed our PristineHydro under-sink water filter installed and because of the 5 star reviews on Yelp, we reached out to Z&H. Zorro responded quickly, referred a great counter guy for us to first get a hole drilled for the separate faucet, and then the next day he sent over a couple guys on his team to install it. They did the job, I payed them, and they were off to their next destination. About 15 minutes later, my wife noticed a leak, so I messaged Zorro, and he told me they were on their way back. They returned quickly and took care of the issue. It's been a few days now, and everything seems to be working great.

Samuel N.

06/01/2020 12:00:00 SA

Just moved to a newly remodeled house in Glendale and needed some help with a water hammer issue and water softener. Found Z&H on Yelp based on lots of great reviews. Zorro came out the same day to provide an estimate, was very helpful, and provided a reasonable estimate broken out individually for everything I needed. I selected the fixes I wanted it, scheduled the work a few days later, and Zorro came back personally with his crew to complete the installations and repairs. They did great work and even came back at no charge to clean the faucets heads inside from sediment that had dislodged and slowed a couple of them. Great response time and communication. Hoping I don't need a plumber for awhile, but will call them if I do.

Miguel O.

10/10/2015 12:00:00 SA

We noticed dampness under our water heater on Sunday and called Z&H the next morning. They came out the same morning, confirmed that the leak came from the 12 year-old tank itself and said it would need to be replaced.

By 2 p.m. I had a new tank, very professionally installed - and knew a lot more about water heaters than I had before. The price was very reasonable.

Well done.

Jeff G.

6/28/2017

I was referred to Z&H by another water heater company that couldn't fit me into their schedule. Lucky break! Z&H scheduled me for that day, they were on time and fixed my water heater in no time. They asked what brand water heater I had and asked me to text photos. They knew what the problem likely was and were prepared with the parts. They texted when on the way, when they arrived and even when they finished the job. No up-selling and no stress!

Thank you!

Manuela M.

6/26/2017

Amazing service!
My water heater (super old) stopped working yesterday (Sunday afternoon ). When I couldn't relight the pilot and saw it was leaking on the inside, I called Z&H because of the great reviews on Yelp and YES! This company is as great as everyone says.
I left a voice mail and Zorro texted me back within an hour. He asked me for more info and a picture of the old furnace. Within few minutes he gave me details about my current furnace (age and warranty info ... he knew more than I did about my own stuff), texted me an estimate right away, scheduled an appointment for today. And boom! I got my brand new furnace in less then 24 hours. I'll definitely recommend Zorro to any of my friends! He deserves all five of these stars :)

Ramona C.

6/29/2018

Zorro was wonderful, not knowing if he would get the job he still took the time to help me figure things out. He asked me to send pictures of my water heater and told me where to find information I needed to determine what size water heater I had. He sent me 2 quotes to install with and without my own water heater. He never pressured me into using his company or made me feel like I was asking silly questions. Zorro called before his scheduled time to give me his ETA, which I really appreciated. He and his assistant finished the job in an hour and cleaned up too. I would definitely recommend them to friends and use them again.

Greg F.

6/21/2018

The water heater of my duplex where the tenants reside finally went out on me. I reached out to my plumber but he wasn't available due to knee issues. I used Yelp to get quotes and chose Zorro. He just asked to text me some pictures of the water heater and gave me a quote. I got quote from others, he was in the middle but impressed by all his reviews and he still has a 5 star rating. Never met the guy but the communication was professional and his response time was quick. He showed up early the next day and did a great job, sent me picture of the new water heater. Impressed that invoiced was emailed to me as well. I may have a new plumber. Thanks Zorro! BTW he didn't ask me to do a review.

Nina N.

11/20/2017

Great service. Really quick and inexpensive. I contacted the owner to snake the bathroom sink in my apartment. I was able to make an appointment for the next day. Everything worked out perfectly!

Michael A.

10/03/2016 12:00:00 SA

Left a message Saturday night, got a call back Sunday afternoon, exchanged addresses and quotes via texts, job completed on Monday morning at 8am. Two, professional and polite gentlemen did the job. They were mindful of personal property- put on shoe covers before entering the house and cleaned up before leaving.
Work is warrantied for 3 months. Excellent job! I just hope the thermocouple does not conk off after 3 months! Would recommend ZH to everyone!

Uyen L.

9/30/2016

Zorro and his crew did a great job responding to my last minute request to replace a water heater. While they were there, I realized I needed to get my garbage disposal replaced, too. Lucky me, Zorro had a new garbage disposal ready to go in his van, which he replaced for me and also installed new ABS pipes for me for free to stop a small leak in my kitchen. Very responsive and solid work. Thanks guys!

Eddie F.

9/28/2015

Zorro and his colleague were great! I called on a Saturday afternoon to get an estimate to replace my 30 gallon water heater (just old, no emergency leaking). I was calling quite a few different companies for estimates. Some offered them over the phone, others came in person, but I think I liked Zorro's method the best. He gave me his cell phone number and I texted him some pictures.

He took a look and gave me a call back within minutes. After a few general questions I had my competitive quote and he explained the process (time it would take, what brands I had to choose from - 30 gal tanks are not very high in demand), etc. I told him I would have to discuss it with my wife and he wasn't pushy at all. I called him back and we scheduled a Monday install.

On the day, he did have to revise his original appointment time slightly, but gave me ample warning. Other than that, it was a total 5 star experience! He and his colleague showed up right on (revised) time and called me when they were close. They took all the proper precautions to keep a clean workspace (wore shoe socks, laid down cardboard to protect my new carpets, etc.). It was clear that the old water heater had been there for a while and they even cleaned up all the dirt and dust that had accumulated from the previous home owner before installing the new heater. After the job was done, Zorro even picked up little crumb remnants from the job by hand (even though I told him I would be vacuuming anyway).

The whole installation only took about 1.5 hours (just as described during my phone estimate), and Zorro walked me through the inspection process of his work. He explained everything very thoroughly and was extremely patient as I asked him roughly 8-10 follow-up questions. About an hour or so after he left, he followed up by text to ensure that the water temperature was hot and that everything was working as expected.

Lastly, it's worth noting that his invoicing and payment procedures were a breeze. About 10 minutes before the job was finished (his partner was finishing up), he prepared the invoice through his mobile app (I won't give away his merchant, but it's at the bank level; not one of those start-up tech merchants), so I felt very secure. It was also great because I was able to use my Amex with no problem and received my receipt almost instantly.

Great experience all around and I would highly recommend Z&H Plumbing!

Sarah T.

1/17/2019

Zorro was great! He showed up when he said he would, was responsive via text, was able to flush our water heater and change the filter for us. It's working well now, I highly recommend him.

Lisa M.

1/17/2019

I called Zorro at Z&H Plumbing at 2:20, he called me back at 2:35, and was at my house at 4:00. He was efficient, knowledgeable, no-nonsense and I would 100% use him again!!!!

Marco H.

3/17/2018

Quick response, Reasonable price, Great job, Clean work and nice person. What more could you want from a Plumber?

Arman S.

12/10/2015 12:00:00 SA

After getting few estimates for water heater replacement from other plumbing companies, i decided to trust Zorro and have Z & H Plumbing install 50 gallon power vent water heater in my rental condo.After scheduling the work for next day,Jerry and John showed up on time and dod great work.
Place was clean like never before.
Great Service, fair price.

bing c.

02/11/2016 12:00:00 SA

Edit: They followed through. Had to cut into my walls to repair the pipes but they did it and it worked. Got new shower cartridges too. It was pretty expensive but they did quite a bit of work. The only slight issue was they didn't cut thru my dry wall very evenly so it made patching it up a bit annoying though it wasn't difficult.

My big thing about them is they followed through promptly and on time after having two other plumbing companies burn me badly so for that they get major props.

PREVIOUS REVIEW BELOW

This is a preliminary rating.

I contacted them through Yelp's quote option and they got back to me with in the hour.

We set up an appointment for 7pm and they were smack dab on time. Like right on the button. They came up looked and looked at the thing I was hoping was causing the leak in the bath/shower and said it wasn't it (unfortunately for me). To determine the real reason they said they would need to do much more hardcore things.

I'm probably going to run a lot of tests over the next two weeks to see if I can isolate the problem before having to really figure out a time to have them cut open my wall and maybe my neighbor's ceiling (and yeah part of me is hoping the leak stopped on its own but that's doubtful) but at the very least I know a plumber that seems to be reliable!

I didn't get any actual work done by them yet, but their preliminary visit was awesome.

Greg F.

6/21/2018

The water heater of my duplex where the tenants reside finally went out on me. I reached out to my plumber but he wasn't available due to knee issues. I used Yelp to get quotes and chose Zorro. He just asked to text me some pictures of the water heater and gave me a quote. I got quote from others, he was in the middle but impressed by all his reviews and he still has a 5 star rating. Never met the guy but the communication was professional and his response time was quick. He showed up early the next day and did a great job, sent me picture of the new water heater. Impressed that invoiced was emailed to me as well. I may have a new plumber. Thanks Zorro! BTW he didn't ask me to do a review.

Nina N.

11/20/2017

Great service. Really quick and inexpensive. I contacted the owner to snake the bathroom sink in my apartment. I was able to make an appointment for the next day. Everything worked out perfectly!

Michael A.

10/03/2016 12:00:00 SA

Left a message Saturday night, got a call back Sunday afternoon, exchanged addresses and quotes via texts, job completed on Monday morning at 8am. Two, professional and polite gentlemen did the job. They were mindful of personal property- put on shoe covers before entering the house and cleaned up before leaving.
Work is warrantied for 3 months. Excellent job! I just hope the thermocouple does not conk off after 3 months! Would recommend ZH to everyone!

Uyen L.

9/30/2016

Zorro and his crew did a great job responding to my last minute request to replace a water heater. While they were there, I realized I needed to get my garbage disposal replaced, too. Lucky me, Zorro had a new garbage disposal ready to go in his van, which he replaced for me and also installed new ABS pipes for me for free to stop a small leak in my kitchen. Very responsive and solid work. Thanks guys!

Eddie F.

9/28/2015

Zorro and his colleague were great! I called on a Saturday afternoon to get an estimate to replace my 30 gallon water heater (just old, no emergency leaking). I was calling quite a few different companies for estimates. Some offered them over the phone, others came in person, but I think I liked Zorro's method the best. He gave me his cell phone number and I texted him some pictures.

He took a look and gave me a call back within minutes. After a few general questions I had my competitive quote and he explained the process (time it would take, what brands I had to choose from - 30 gal tanks are not very high in demand), etc. I told him I would have to discuss it with my wife and he wasn't pushy at all. I called him back and we scheduled a Monday install.

On the day, he did have to revise his original appointment time slightly, but gave me ample warning. Other than that, it was a total 5 star experience! He and his colleague showed up right on (revised) time and called me when they were close. They took all the proper precautions to keep a clean workspace (wore shoe socks, laid down cardboard to protect my new carpets, etc.). It was clear that the old water heater had been there for a while and they even cleaned up all the dirt and dust that had accumulated from the previous home owner before installing the new heater. After the job was done, Zorro even picked up little crumb remnants from the job by hand (even though I told him I would be vacuuming anyway).

The whole installation only took about 1.5 hours (just as described during my phone estimate), and Zorro walked me through the inspection process of his work. He explained everything very thoroughly and was extremely patient as I asked him roughly 8-10 follow-up questions. About an hour or so after he left, he followed up by text to ensure that the water temperature was hot and that everything was working as expected.

Lastly, it's worth noting that his invoicing and payment procedures were a breeze. About 10 minutes before the job was finished (his partner was finishing up), he prepared the invoice through his mobile app (I won't give away his merchant, but it's at the bank level; not one of those start-up tech merchants), so I felt very secure. It was also great because I was able to use my Amex with no problem and received my receipt almost instantly.

Great experience all around and I would highly recommend Z&H Plumbing!

Sarah T.

1/17/2019

Zorro was great! He showed up when he said he would, was responsive via text, was able to flush our water heater and change the filter for us. It's working well now, I highly recommend him.

Lisa M.

1/17/2019

I called Zorro at Z&H Plumbing at 2:20, he called me back at 2:35, and was at my house at 4:00. He was efficient, knowledgeable, no-nonsense and I would 100% use him again!!!!

Marco H.

3/17/2018

Quick response, Reasonable price, Great job, Clean work and nice person. What more could you want from a Plumber?

Arman S.

12/10/2015 12:00:00 SA

After getting few estimates for water heater replacement from other plumbing companies, i decided to trust Zorro and have Z & H Plumbing install 50 gallon power vent water heater in my rental condo.After scheduling the work for next day,Jerry and John showed up on time and dod great work.
Place was clean like never before.
Great Service, fair price.

bing c.

02/11/2016 12:00:00 SA

Edit: They followed through. Had to cut into my walls to repair the pipes but they did it and it worked. Got new shower cartridges too. It was pretty expensive but they did quite a bit of work. The only slight issue was they didn't cut thru my dry wall very evenly so it made patching it up a bit annoying though it wasn't difficult.

My big thing about them is they followed through promptly and on time after having two other plumbing companies burn me badly so for that they get major props.

PREVIOUS REVIEW BELOW

This is a preliminary rating.

I contacted them through Yelp's quote option and they got back to me with in the hour.

We set up an appointment for 7pm and they were smack dab on time. Like right on the button. They came up looked and looked at the thing I was hoping was causing the leak in the bath/shower and said it wasn't it (unfortunately for me). To determine the real reason they said they would need to do much more hardcore things.

I'm probably going to run a lot of tests over the next two weeks to see if I can isolate the problem before having to really figure out a time to have them cut open my wall and maybe my neighbor's ceiling (and yeah part of me is hoping the leak stopped on its own but that's doubtful) but at the very least I know a plumber that seems to be reliable!

I didn't get any actual work done by them yet, but their preliminary visit was awesome.

Vaughn E.

5/23/2018

Z is really professional and great at what he does. No BS either. Installed Water filter, Insta-hot water dispenser, 2 shower handles/Trim kits and replaced a pipe under our sink. Fast, efficient, clean, and was respectable with his pricing. I will definitely be retaining his services for future jobs. Highly recommended.

Nicole L.

10/05/2015 12:00:00 SA

Happy to have found a professional and reliable plumber. We needed our fridge hooked up to a water line to activate the ice and water dispenser. It was a little more complicated b/c it's an old house and didn't have the hook-ups already. It required going in the crawl space and running a line under our house. Zorro and his partner came out within the week and did the job in a couple hours. The cost was very reasonable especially after I received a quote from a larger plumbing co for the outrageous amount of nearly $1000.

I also appreciated that Zorro came back the next morning b/c something went wrong and fixed the issue immediately. Very professional and customer-focused. Ensured my repeat business. Highly recommend.

Cindy F.

12/14/2017

I called around to get quotes to replace my broken water heater. I left a message on their yelp page and Zorro texted me back within a few hours He was able to get me a quote just by me sending pictures of my old one. This is something I really appreciated because it was a huge time-saver. He beat another company's bid by quite a bit so we went with him. He was able to come the very next day and get the entire thing done, including draining and hauling away my old one, in less than an hour. He was very courteous and they did a nice job cleaning up after themselves. Thanks Zorro!

Ken Z.

11/11/2015 12:00:00 SA

I called Z&H to repair my water heater, they arrived at my house on time as promised, finished the job in 10 minutes. Very friendly and polite, I called around for quote before choosing them, and their price is very competitive.

I would definitely call them again if I have any plumbing or water heater problem in the future.

Thank you!

Vik F.

8/29/2015

These guys are great and super efficient. I needed an old bathroom sink and faucet replaced. They showed up on time and worked diligently on the necessary repairs. They estimated that it would take roughly 2 hours to complete the job, but they finished it under an hour! The work quality is on point and they made a point to clean up after themselves. Pleasure to deal with, will definitely be recommending these guys.

Michael A.

4/24/2020

My water heater broke yesterday and they came out this morning and got everything replaced in under two hours. They were professional, efficient and their prices are very reasonable. I highly recommend them. They did a great job. Thank you.

Patrick P.

08/06/2018 12:00:00 SA

I needed a water heater replaced and contacted Zorro through Yelp messaging. His prices were fair with quality parts. His guys came by and swapped out my water heater quickly. They were friendly and answered my questions. They swept the floor after they were done.

Yuna O.

10/24/2019

A friend recommended this place to me, they were the 3rd quote I got for the exact same work and came in $3-700 under the price of the others, who I feel were inflating their price. They had same week availability, were easy to get a quote from and communicate with, and completed the work quickly and professionally. Everything was brought up to code and I would recommend this place

John M.

7/30/2016

Came home one day to find my water heater leaking. Bad times. I called a lot of places and got a lot of estimates. In the end, the total cost of the replacement from Z&H was the among the very lowest. Better yet, I felt pretty confident that there wouldn't be any surprises when they arrived. They asked me to text a few photos and came back with a quote immediately. Based upon the very high reviews on Yelp I told them to come by.

George and John were there within 3 hours, and I had running hot water less than 90 minutes later. The job was done well, and they left the place clean. I highly recommend them, and will use them for my plumbing needs in the future.

Joe H.

04/10/2018 12:00:00 SA

Any time I want anything done at my place I have to deal with an obnoxious HOA that must approve everything down to the smallest detail. For many plumbers and contractors, I've had them (understandably) get frustrated and not want to deal with it. Not so with Z&H. They were always responsive via yelp message, text and email, and worked with me every step of the way.

Today they came out to do the work (replacing my very old 75 gallon water heater). Despite some complications with how it was piped and how it connected to my gas line, they finished incredibly quickly. They were very polite, very clean and incredibly professional. They also (free of charge) looked at a leaky faucet on my tub. I can't thank Z&H enough or recommend them highly enough.

Susanna M.

7/17/2016

Was referred to Zorro by a friend who had almost the same problem like me. My water heater was old and gave me lots of problem lately. Zorro arrived to take a look at it and he immediately pointed me the problem with the water heater. He offered me to replace it as if he fixed it it would break again. We agreed on price which was very reasonable. He returned with his partner the next day and were prepared for the job. They replaced the water heater and now everything works fine! Zorro is a great plumber.

Thank you!

Maria A.

3/28/2018

Absolutely amazing!!! We gave them a call and were at our house in about an hour. They were quick and prompt in fixing our water heater. Thank you so much!

Zee R.

1/18/2018

Zorro came to my place to look at my tankless water issues. he kept it simple and gave me some great advice. Gave me a solution and fixed the issue at a reasonable price. Very honest and straight forward company.

John D.

7/16/2018

Not only were they affordable and easy to deal with, but also responsive regarding paperwork details a month after the work was done. Can't recommend highly enough!

Amy K.

03/12/2016 12:00:00 SA

Zoro is so efficient and knowledgeable in his area of work. I had no hot water and he accessed the problem over the phone and knew exactly what the issue was before even arriving to the home.

I was completely grateful for his team to come over on such short notice and helped fix the problem within 15 or so minutes.

Highly recommend Zoro and team!

L S.

9/13/2015

It's very hard to find honest plumbers in this days bat Yelp helped me to find and trust this company.
From first call to completing the job, Zorro and his plumbers were very helpful, answered all my questions.
Z & H Plumbing helped me on my house copper repipe and tankless water heater installtion,they were always on time and completed the job in 3 days.
I have only one little complain that zorro sad they don't patch the drywalls, so I needed to hire handyman to patch and paint the walls.
Absolutely 5 Star experience.

G A.

11/28/2019

Fast and professional work. Responsive and courteous. Very knowledgeable about water heaters and answered all of our questions. Zorro saved us in a pinch. Our water heater failed at the worst possible time. He responded quickly and was at our place early the next morning and done within the hour. Thank you!

David L.

08/10/2015 12:00:00 SA

I needed help replacing the thermocouple in my water heater. I tried to do it myself the previous night, but ran into a roadblock. I spoke with Zorro the next morning and he told me it was an easy fix and that he would be by between 4:00 and 6:00 later that day. At 5:15, I received a text from Zorro saying that he was still at another job. He asked if he could come by the next day. Honestly I was disappointed and a little ticked because I was getting this information so late in the day, and on a Friday! It was too late to schedule another appointment. I felt like I could have received this text a bit earlier.

What Zorro did following this, was outstanding. He apologized and said that he just wanted to make us happy. He offered to come by early Saturday morning. What else was I going to do? ...Wait until Monday and start this whole process over? Zorro and his cousin showed up promptly Saturday morning. The assembled the pilot in less than 30 minutes! I thought that the price was a little high, but then again, that's what I was quoted on the phone. I'm sure everybody in this business charges about the same for a service call. So, I can't really complain. They were professional and I would hire them again.

Vache F.

10/09/2015 12:00:00 SA

Zorro and his plumbers showed up on time, did great job on sewer line replacement and replaced my leaking water heater on same day.
It was my first timing using this guys and I have no complains on their work.
Zorro also gave me some recommendations for future copper repiping, also checked house water pressure to see if I need to install pressure reducing valve.
I will call you guys for sure when I'll be ready on copper repipe.

S S.

10/21/2017

My husband and I came home to a leaking water heater on Friday. We did some research and after calling a few places, we were so lucky to find Z&H plumbing. Not only did they beat everyone else's price but they were willing to come first thing in the morning to replace our water heater. They were punctual and very thorough. They made sure to check everything and do a clean job, not cut corners that would cause us a headache down the line. I would certainly call these guys again and would recommend them to my friends and family!

Alyssa M.

07/08/2017 12:00:00 SA

We called Zorro awhile back due to his stellar reviews and our expectations for his service were surpassed. I called him in a panic, as our ancient water heater was overflowing and seeping into our living room. He talked me down and even offered to come over just to shut off corroded main valve since he was previously booked for the day.
I can happily report he delivered as promised, removing our old water heater and installing the new one within the timeline and budget discussed. It has been several months and we have had no issues. He even gave my husband a safety tutorial and was extremely pleasant to deal with throughout the process.

Harut T.

02/11/2019 12:00:00 SA

Shower wasn't getting hot water after re-modeling. Called a plumbing company before Zorro and they said the water heater was too far and needed a circulation line. Zorro noticed the lever handle was not adjusted properly and fixed it in two minutes without charging a penny. Our hot water issue is now solved!!!

We do plan on getting a tankless water heater in the near future, as our tank is on the older side and will make sure to call Z&H. Thanks again!!

Denise S.

2/13/2018

I yelped last night after having to take a cold shower. I left a message with Zorro and he called me back within minutes. I knew it was time for a new water heater! He texted me a quote and showed up this afternoon. He was on time and was efficient. Zorro was very knowledgeable and checked to see that everything was working before he left.

Jesse A.

9/27/2016

Zorro came and fixed my garbage disposal. He was available over the weekend if I needed it (I wasn't available then myself). He provided a nicely small window for when he could arrive, and was prompt and communicative about his arrival time on the day of the appointment.

My disposal needed replacing, and he did it quickly and with no issues.

Thanks!

Matt K.

11/16/2019

Did a great job replacing a tank heater with a tankless. Crew was friendly, worked efficiently, and left the site clean. Price was reasonable compared to other quotes I received as well. Thanks Z&H!

Pascual L.

7/30/2015

So I get home the other day and notice water coming from garage, right away I knew my water heater was shot. Just like most people I turned to yelp for help.

There is a reason these guys have really high ratings. Unlike many plumbing companies out there they gave me a quote right over the phone, their rates were either comparable or better than others I got in touch with. I called him late Tuesday night and he gave me the options I had to replace water heater. The very next day Zorro and another guy(sorry forgot your name man lol) replaced my water heater with a brand spanking new Bradford White.

If your in doubt of who to go with just give these guys a call. I highly recommend them based on their professionalism and workmanship.

Cheers!

Russell M.

9/19/2019

Z&H were really helpful, response was really fast. They showed up on time and did the work efficiently to replace my water heater. Also the price was very reasonable. Thanks again.

Beth R.

01/12/2020 12:00:00 SA

Hot water ... man, you don't appreciate it until it's gone. My 11-year-old water heater bit the dust. Trying to save a buck, I waited a week for parts and tried to fix it myself. Well, that didn't go so well. Anyway, I called Zorro and had a new one installed same day. All these fabulous reviews are totally true. Quality work at a good price. If you need a water replaced, call Z&H.

Arief P.

5/23/2018

Great company. Work fast and professional. I texted him my water heater photo with the problem and he know it right away that it's thermocouple problem as I predicted thru my research. His guy came in within 40 mins and fix it in about 30-45 mins. He emailed the invoice right away after I texted him that the work is done. It's reasonable price. Thank you

Arnaud S.

1/27/2016

Great, prompt service.. Email, text.. Very easy to coordinate quote..
Definitely would recommend!

Flingo F.

11/04/2019 12:00:00 SA

Texted Zoro about hot water heater leaking from top. Rheem told me it was the nipples, but he identified it as coming from the top of the unit based on photos. Still under warranty so, Rheem replaced it. Saved me quite a bit, so I will be going to Z&H for plumbing needs in the future. Thanks Zoro!

Christian K.

01/02/2017 12:00:00 SA

Needed a water heater replaced. Returned my message immediately, having contacted Z & H on a Sunday we had a new tankless by Tuesday. Extremely professional and laid everything out clearly to us. Even took care of a couple little existing issues for us.

Would absolutely use again.

Bea D.

8/23/2018

I was looking for a plumber to change a pressure valve, a faucet etc. Went on Yelp and I came across Z & H and just couldn't believe how many good reviews were written about them - almost looked unreal. Not possible, I thought. I called them and I was asked to send a pix of what going on. I did, Zorro came out and fixed all the issues right away. He was fast. On time. Nice and clean job too. Knew what he was doing and price was also very good comparing to others. Looks like a very honest company. If I could, I would give them 10 STARS. It is as good as it gets. Yes, all those awesome reviews were right! Thank you so much Zorro, but also to Yelp & Yelpers who helped me find a reasonable, reliable, excellent company.

Mike F.

4/17/2018

I couldn't be happier with Zorro and his service. My hot water tank needed to be replaced and within a couple hours of my first contact with him, he was at my house and working on replacing it.

The quote he gave was what he charged after the job was done. No upselling. No hidden fees. No nonsense. Just a great job that was done. I will definitely be using him in the future.

Mary Kay H.

03/04/2017 12:00:00 SA

I found Z&H on Yelp, and Zorro responded to my request quickly. They showed up as scheduled, and were very professional.

We needed our tankless water heater descaled, and they did a great job.

I will definitely be using Z&H again!

Kerry H.

08/07/2018 12:00:00 SA

I would recommend Z&H plumbing without hesitation. Very good at what they do. Highly competent, professional, timely, and courteous. Called them twice recently. The first time they were out in one day on a Saturday. The second time they installed a new water heater the same day. Reasonable prices too. Zorro seems like a really good guy, as well.

Rebecca W.

05/11/2017 12:00:00 SA

I needed help fixing a stuck bathtub handle. Found Z&H on yelp late last night. Messaged for a quote through Yelp and Zorro was very responsive. I did not spend too much time shopping around, but his price seemed competitive. One other company responded with a cheaper quote, but I already had an appt set up with Zorro. Zorro and his guy came prepared and were true professionals. I had to do some minor cosmetic touch ups around the tile of the new handle after the job was done. There were also a few other minor leaks around the home that I wish I could be further advised on. But all in all he came through with what I needed and expected. Thanks :)

Charles M.

10/09/2017 12:00:00 SA

Zorro responded to my call within 5 minutes. He communicates via text which makes things super easy for me. Asked for pictures of the water heater so he would know exactly what he needed before arriving for the repair. Zorro gave me a two hour window (9-11) but showed up right on time at 9am. He made the repair in minutes and now I have hot water again. Cost exactly what he quoted, no surprises here. Very nice guy, will for sure have him back if I ever need more work done. Highly recommended.

L. M.

12/14/2017

Fast, efficient and very professional. I felt like Zorro helped us find the best solution to our needs in an affordable way. He didn't try to up sell us on unneeded improvements or create more work. He did the job and was very easy to reach and available. I highly recommend Z&H.

Grace R.

8/13/2015

No hot water for bath or shower is so annoying... especially in the middle of the night. I'm so glad we found Z & H Plumbing. Call them first thing in the morning and got a call right back that they can come out the same day! Then they show up in less than an hour and fix the problem.

They are very professional and thorough explaining the cause of the problem and how they fix it. We're very satisfy with their service. Definitely will use them again and refer them to family and friends too.

Ani T.

05/06/2015 12:00:00 SA

Professionalism on a different level. these guys are the best and well worth every single penny. I've had other plumbers do jobs on my house before but of course they've always left something either broken or semi fixed. I gotta say I have zero complaint for Zorro and his crew! Z & H Plumbing did water heater replacement in my property.
2 plumbers from Z & H installed new 40 gallon water heater less then 2 hours with new earthquake strapping and water heater pan. Special thanks to Zorro for fair price and quality work, I will call you guys again whenever I have any plumbing repairs.

Hovhanness S.

7/19/2018

I found Z&H Plumbing & Water Heaters on Yelp to install a water line from my kitchen sink to the back of my fridge. The reviews are right. They are a great service, especially Zorro who was very helpful. He was very quick to respond to any questions I had and very diligent in his work. I would recommend Z&H Plumbing & Water Heaters to anyone.

Dan B.

7/17/2018

Fast, Reliable, Efficient!

I returned from vacation only to have my hot water not working. Having just moved into the condo we just bought, I had no referrals to call. I called a few places only to be told they were booked out for 1-2 weeks. Zorro answered my call and was able to come out and assess my problems and offer solutions on the same day! Although we ended up needing a new water heater/circulation pump, he was able to get it installed the NEXT DAY and within the time frame quoted (under 2hrs!)

Great customer service. Highly recommend Zorro and his team! Thanks, guys!!

Garrett N.

03/11/2018 12:00:00 SA

Excellent customer service from the moment I placed my original service call - they did what they could to accommodate my challenging schedule and showed up on time - exactly within the window as promised. With in a matter of minutes, no fuss, the issue was diagnosed, communicated and then repaired. The were able to repair an issue I had for a low cost and everyone was totally professional, friendly and fast. Its been so difficult to find a plumber that I can trust here in LA, these guys have become my go-to team. Well done and thanks for the great service and fair pricing!

Danny F.

4/25/2017

I can't say enough about Z&H. They were very quick to respond to my messages. Very punctual. He quoted me a price and that was exactly what I paid. I am very happy with the service and I will not hesitate to call them again if I need anything. Thank you!

Jon S.

10/30/2017

The copper piping around my hot water heater sprang a leak on a Saturday, so I called Z&H. They responded very quickly - and fixed the issue. The communication from the office and the workers on site - was excellent and clear. No surprises, and work was completed on time - for the price quoted. Would use them again.

Vincent T.

7/17/2015

ZH Plumbing provided excellent service from the beginning to the end of their service. They had arrived 15 minutes after I had called them to inform them of our water heater malfunctioning. Even during their busy schedule on a Friday morning, they were able to make it in a timely manner.

After carefully inspecting the job, they were able to quickly diagnose the problem within 5 minutes and change the thermo coupler within 30 minutes. Extremely efficient company providing a service. Would recommend to anyone in need of a water heater technician or plumbing emergency.

Jose D.

10/26/2017

Called these guys yesterday and spoke with Zorro. He was quick to provide a quote at a reasonable price. They were here the next morning on time and were quick to get the job done in a professional manor. No screwing around. Very pleased with their work. I would recommend Z&H Plumbing to anyone.

Christine S.

2/13/2017

The Yelp reviews were correct. I messaged them for getting a quote for a new water heater. Zorro called me within a few hours and he was able to fit me in the afternoon. On initial request his first available was Saturday, but I couldn't imagine going without hot water and showering at the gym all week. I appreciate that he was able to squeeze me in. He said he would send 2 guys out to take out and replace the water heater. The installers were very professional and were done within 2 hours. Very reasonably priced and I'll definitely be calling them for future plumbing needs. One thing that was fantastic was that he was able to quote the price over text by me sending pictures of where the water heater was installed and what the water heater looked like.

Daniel G.

01/09/2019 12:00:00 SA

My toilet was making a dreadful whining noise and I was afraid it was going to be a huge problem and expensive but they fixed it no problem.

Review K.

02/07/2018 12:00:00 SA

Wow, these guys are first rate. Called at 8 o'clock and by 9 they were at my home with a new 75 gallon hot water heater. Pricing was very fair and clear up front. Worked quietly and efficiently and by 11:30 I had hot water. Left both inside and outside staging areas cleaner than before they came. The other firm I called wanted double the price (sucker price). So glad I went with ZandN! Will definitely call again when I need any plumbing repair.

Rusty S.

08/11/2017 12:00:00 SA

Great service. Found through yelp, saw all the great reviews. Extremely pleased. Highly recommend. Quick to respond. Very available. Multi staffed. Was able to text, again quick to respond. Walked me through fix, gave me alternatives. Had to cut through concrete to get through issue, and re-cemented area after. Called a few other plumbers that didn't do that kind of work. Would contract again

Chase M.

10/18/2017

Z&H Plumbing installed my Tankless water heater and my Whole House Water Filter and they did an incredible job at a great price. I actually saw them here on Yelp and decided to give them a try since they had so many great reviews. They are VERY communicative. I usually communicate via text and it was so easy and they got back to me asap every time! I had the entire job completed before some other companies even got back to me with a written estimate. Thanks again, we will definitely be using them again in the future.

Wendy H.

1/20/2020

We needed new toilets, faucets, and work with the water heater. Zohrab was very helpful and communicative with me from the beginning, explaining all the details and requirements. His team was really friendly and hardworking too, no BS just get the job done kind of team! We were especially happy with Zohrab's help with our old water heater. Instead of giving up on the old equipment and make us put in a new water heater, Zohrab drove around to find a special pipe and took care of the problem. What we thought was thousands of dollars worth of repair/upgrade he took care for $55, he saved us some major money!!!! Thank you so much!

Sena O.

9/15/2019

I submitted a quote request for a water heater replacement on Yelp, and Zo response within a couple minutes. He asked some questions for an accurate quote via text which was very convenient, and was able to schedule an appointment right away. His guys showed up on time and replaced the water heater in probably 1.5 hours, no hassle. I had brown water running for some time afterwards, so I texted Zo. He responded right away, and told me to run it for a little bit longer. Everything was fine after, but I appreciated the help even after they completed the job. Their price was reasonable (about the same price compared to the quotes I got), but I am willing to pay as long as I am getting the right price which they provided.

Peter R.

9/26/2016

I'm usually more of a review reader, not a writer, but compelled to recommend Z&H. Water heater quit on a Sunday afternoon. Z&H were great to work with:

a. They responded (on Sunday afternoon) to my call, as promised, within one hour
b. They had parts on hand (others required 3 days lead time)
c. They could schedule service next day
d. They arrived on time, completed work as promised, worked as long as promised
e. Price quote upfront was fair, competitive and consistent with final charge
f. Easy and prompt communication throughout
g. Professional service overall

Thank you Zorro! I will be in touch again when I could use your help.

Ken L.

1/20/2018

Z&H are awesome! Very professional. 2 friendly technicians came to replace my garbage disposal and completed the job in a timely manner. I am definitely going to call them again for my other plumbing problem. Thank you Z&H!

Hassan E.

1/20/2016

I had my gas shut off due to a leaky pipe. That meant a weekend of cold showers, piles of laundry and teeth-chattering nights. Luckily Zorro swooped in to the rescue.

He changed the old busted pipe blazingly fast without damaging any surrounding pipes. His fair price and skill with a wrench saved me hundreds on what could have turned into a very costly repair.

He's a real pro. I'd definitely call him again.

Yervand H.

03/09/2015 12:00:00 SA

I was looking for a emergency plumber on yelp for my water heater replacement.
Called Z & H Plumbing on Friday based on good yelp reviews. I spoke with Zoro on phone he gave me fair price and hour later he was on my property. I agreed with estimate and very next day He came to do the work on time.
Water heater installation was the easiest part bat taking my old and heavy water heater out was hardest part.
Overall my experience with ZH Plumbing was positive, they did clean and professional work. I will use them again for any other plumbing repair in the future for sure and I will recommend them to all.
Thank You.

Massyla92 ..

4/13/2017

Trust Zorro...I had Zorro help me with two occasions, once to replace the water tank, once to replace gas pipe. The price should be always on the lower side if not the lowest, but for my review, I would like to praise his skills. Fast, and well executed job, inspecting every aspect to assure safety. Price is important for me, is the reason I trusted fellow Yelpers and contacted Zorro. But Zorro is no cheap Plummer that trades off price for volume. The skills you will see at the job site, but it is the double, triple checking of his work that gives you the peace of mind, as he assures his job was well executed. Keep up the good job Zorro!

Kelley K.

06/09/2015 12:00:00 SA

I called Z&H Plumbing on Monday afternoon and they scheduled me for the next day. They gave me a one hour window of when the plumber would arrive. Which i love, because most service companies give me a 3 hour window, which kills 1/2 of my day.

A clean (emphasis on the word clean) plumber (Jerry) arrived, punctual and prepared. I took him into my kitchen and bathroom- pointed out the broken garbage disposal and clogged bathroom sink. Jerry inspected the garbage disposal and diagnosed the problem. He suggested that I replace it with a new one- I agreed since I just moved in and I'm pretty sure it was installed before I was ever born. Jerry installed the new one, did a few quality control steps and made sure I was happy with my new disposal before he went into my bathroom to work on the sink.

In the bathroom, he unclogged the sink within 20 minutes and asked me to turn the sink on and off- to make sure I was satisfied with his workmanship. Jerry said he had over 30 mins before his next appointment and asked if he could conduct an overall home inspection of my plumbing. During his inspection, he pointed out 3 things:

First - my water heater was over 16 years old and that the average water heater lasts less than 12. He just told me to be aware of that fact and suggested that I research the benefits of tankless water heaters. He explained how it conserves energy, and that you never run out of hot water with a tankless water heater.

Second - There was a steady drip coming from a hose bib - in my backyard. He fixed it for me- thank you!

Third - He checked the water pressure on the house- said it was high. Then suggested I install a pressure reducing valve. it would help preserve the plumbing in the house.

Since Z&H Plumbing was here - I have researched tankless water heaters and when this one goes, I will probably invest into having them back for the tankless water heater installation. Overall I'm very happy with their service and feel 100% comfortable calling them again.

Marta S.

4/29/2018

Great quick service for an urgent hot water heater leak. He was able to come by early in the morning because I live nearby thankfully, make the judgement call on what and where to install tankless heater instead and have it fixed the next morning.

Lwyx O.

12/26/2017

A pleasure to do business with, and would absolutely do so again.

Zorro promptly responded to my request for a quote, scheduled a 2 hour estimate which his guys honored (when does that ever happen?), and consistently responded to my texts and questions.

If finding a reliable plumber is of the utmost importance to you, then Zorro and his guys are the real deal.

Jeff G.

8/28/2019

They were great. Quick communication and honest fair prices. I would use again. thanks Zorro

Christopher W.

12/20/2017

Z&H bailed us out with an unexpected same-day water heater replacement. We we impressed by the professionalism and speed of the service provided. Thanks!

Colette N.

1/29/2015

This company came out because our water was not staying hot through our showers. They were sent out by our home warranty company to inspect, diagnose, and repair the water heater. Turns out that our dip tube was missing which likely explains the problem we were experiencing.

Sam was the serviceman who came to our home. He was incredibly professional, on time, and efficient. He explained the different tests and steps he was taking. He quickly diagnosed the problem and put in a new dip tube. He also did some very minor repairs to the vent and replaced a valve. The vent repair and the valve were things he did that went above and beyond what he had to do. I really appreciated that he explained what he was doing with each step and the final problem/resolution. I haven't tested out the final repair yet, but I would be happy to have them come out again if problems persisted.

Rodger L.

4/13/2018

Had some water heater issue. After trying to restart the pilot DIY it became apparent that I was going to need to call someone. That someone was Zorro. Very professional and quick response. Called him and was able to set something on the books for the following day. Great communication through out the day allowed me to plan accordingly. Zoro texted me with any delays upon arrival. Once he arrived he replaced the thermal coupling under 30 mins. Would definitely recommend to anyone who needs assistance. Thank you again Zoro.

M F.

04/01/2017 12:00:00 SA

This company is very reliable our water heater broke, called them , spoke with Zorro and immediately he diagnose what's the problem, in 2 hours his people was here and in less than 30 minutes... we have hot water in our faucet!!!

Thank you so much !! Job well done!!!

Merri B.

6/16/2015

I decided to call Z & H Plumbing based on yelp reviews.
I needed water heater repair on my 15 year old unit.
Zorro came out on same day and noticed that water heater leaking and he told me he can't repair it if it's leaking.
Water heater replacement process took 2 hours for plumbers. I want to tank you Zorro and his plumbing company for professional and clean work.

Judie R.

8/15/2016

I'm writing this for my mom Bette.

AOK. Top of my list! Excellent work, extremely accommodating, went to the store for me and gave me a great deal when I needed it the most! They replaced copper risers, cleaned out the water heater, replaced one shower's stems, seats, and fittings, and another shower's head, and fixed my sink drain. Super nice, great personalities, clean and professional!

I would definitely use you again. You are now my go to plumber!

PS - so glad I went on yelp to find you for her :) Thanks for treating her so well!

Andrew E.

8/21/2015

Truly an amazing experience. Talk about efficiency. Zorro shows up, give me a cometetive bid, has his team here days later. Replaced all my galvanized piping and put in a tankless in 10 hours, done. No problems, no issues.

Hire these guys

Kamran N.

8/20/2015

Very professional and punctual, he diagnosed the problem in 5 minutes and the job was done less than 20 minutes, no mess left, clean.
I called them yesterday and the issue with the water heater was resolved in less than 24 hours.
I recommend them, good service, reasonable price, will use them again.

Hovo B.

04/06/2016 12:00:00 SA

Call this guys if you want best service possible, i cant say enough things about Zorro and his plumbers team.
Zorro gave me a price on tankless water heater installation which was little higher then some of the quotes they i had from other plumbing companies, but the way Zorro explained the work needed with some upgrades on pump installation, I decided to go with his company and im happy that i did.
Water heater installation took less then a day. End of the day i had my hot water back on.
Thanks to this guys for professional and high performed service.

Joe A.

02/10/2015 12:00:00 SA

We have a 60 year old house. Water backed up through a basement drain and when our plumber tried to rod it out he couldn't and determined we had a sewer line break.

Company #1 (a well known plumbing company) said the break was inside the house under the concrete floor and quoted $5,000 to fix.

Company #2 said break was outside house and quoted $4,600, using machinery that would require removing a fence and bushes to get to the spot.

Company #3 came out, said he forgot his camera, would reschedule, and we never heard from him again.

Company #4, Z&H Plumbing, Zorro came out and said the problem was outside the house right next to the foundation wall. He said they could dig by hand (about 10 feet down!) and avoid the machinery problems. Quoted $3,400. We asked him to come within 3 days because we were going on a months' vacation and didn't want to worry about the problem. He did. Two guys worked their butts off digging for a day and a half, with Zorro stopping by periodically. The break was exactly where they determined it would be, and although it was a very difficult area to work in they managed to complete the repair without a problem. The workers were nice guys and didn't mind explaining what was going on when we asked. Same with Zorro. He really seemed knowledgeable on what needed to be done and how to do it.

We are so thankful we didn't rely on Company #1, who would have torn up the concrete floor in our basement and still not have been able to fix the problem. We are also thankful we don't have to replace the fence and bushes that Company #2 would have required (plus the $1,200 more they wanted for the work). Company #3 was a dufus.

We would highly recommend Z&H based on our experience, and of course would call them first if we ever have another problem.

Jill D.

10/19/2019

Z&H Plumbing did a great job installing a new 40-gallon Rheem water heater. Zorro was quick to respond to my inquiry and provided a fair quote after asking a few questions via text. Scheduling was easy and the guys arrived on time. They were no-nonsense: efficient, skilled, thorough, careful and polite, which was a pleasant surprise. I'm very satisfied. Thanks guys for the great work!

Jose M.

08/08/2018 12:00:00 SA

Just had my water heater installed and its working like a champ! My 10 year old water heater gave out and Zorro and his guy installed an updated version of the Bradford White with a reasonable price. He was on time (early even!) and did a textbook job. Nice guy too! I found him on yelp with all these glowing reviews and can definitely see why. Thanks Zorro!

Nandan P.

8/14/2017

I had Z&H install a Noritz tankless water heater a few weeks back. Very clean install job, and no problems since. What I appreciated most about Zorro and his crew is their professionalism and communication. Many plumbers I contacted to get estimates about a tankless install did not even return my repeated calls or emails. Zorro, on the other hand, responded quickly, showed up right when he said he would to provide an estimate, and showed up right on time on the day of install. He and his crew got to work efficiently, and did a great job. He even took a few extra minutes to replace a leaky hose spigot for me. Their prices might have been a little higher (I'm not positive), but you get what you pay for, and Z&H's level of service was worth it. I plan to have them do my annual descaling services.

Angel A.

8/13/2015

These guys are THE BEST! Fast, affordable, super nice. It's a family business and they really know their stuff!

When our old fridge compressor broke, we had to buy a new one but we figured we'd get one with a water/ice dispenser since there was a water hookup coming from the wall that we hadn't used in our old fridge. Unfortunately, when the new fridge arrived we learned that the water line in our wall was dead. I called 4 different plumbers and Z & H where the only ones who would give me a quote over the phone by having me text them pictures of our hookups. They were also the most affordable which is great considering I'd already had to spend a lot to replace the fridge.

Z & H are only plumbers I'll call in the future. They're great guys!

K K.

08/09/2017 12:00:00 SA

Came back from holiday and wanted the home shower to clean off the travel grim from the late night airline trip.
So what did I get? - A warm to quickly cold shower. The water heater decided to take its permanent vacation too but it wasn't coming back.
Called Zorro the next morning and he had it up and running again. You get what you pay for and he doesn't need to come back with the out of stock part. I'd have to say Zorro was very efficient, effective and reasonable. To me a well worth expense of owning a home and keeping the peace - hot water for that Hollywood Shower.

Alexis S.

08/09/2017 12:00:00 SA

My experience with Zorro was awesome. I reached out for an estimate and he responded in less than 10 minutes with a quote following some iPhone photos I texted him. He could have installed it moments later but I wasn't home so he scheduled me in the next day. Fast, easy and the best quote of anyone I contacted. Highly recommended.

Scott S.

1/17/2019

We called Z&H Plumbing because we needed to replace our water heater and they came out within a few hours and replaced it for a fair and reasonable price. Zorro was very professional and easy to deal with. They are very competent plumbers and I would recommend them any time.

Jennifer J.

8/15/2019

The great reviews (same day install and cost) made me call when our 13 year old water heater went out. Happy I did. I called at 7am, texted photos of our WH got a quote in minutes. Installation was done same day.

Frankie H.

08/05/2015 12:00:00 SA

So happy I found these guys! Had an exterior gas leak so the Gas Co. turned off all gas to the house. I decided to look for plumbers close to our house in Hollywood and I'm so glad I did! When I first called Z & H Plumbing, I was routed immediately to a professional plumber who picked up my call and answered all of my questions. I was so relieved to speak with someone right away who understood the problem. They were able to come out the same day and fix the problem on the spot. Their quote was extremely reasonable for emergency, same-day fix. They fixed the pipes to look better than before, and even texted me the next day to make sure the Gas Co approved the work! Who does that? A plumber who I will call again, that's who.

Very satisfied. Will use you again, for sure. Thank you!

Jerome B.

7/31/2015

My water heater broke on Saturday. I called another plumbing service and left a message. I then called Z&H and they responded immediately. A plumber came out and tried to fix the water heater. The internal tank was cracked and needed to be replaced.

I made an appointment to have a new water heater installed on Monday. The plumber was in and out in just a few hours. This is the first time I needed a water heater replacement. I am happy with their service. I am also scheduling a copper repiping project with them.

Valerie E.

01/09/2015 12:00:00 SA

I cannot say enough good things about Z & H Plumbing! From the time I called to get information to the time they followed up after the service appointment, they were fantastic!

I called Z&H to give me an estimate on replacing my leaking gas water heater. Keith arrived early and spent about 30 minutes with me looking at my water heater and answered all the questions I had (and then some). I got an estimate from another company my coworker had referred over; they spent about five minutes with me and were priced about 15% higher than Z&H. So I booked Z & H Plumbing.

Why I thought their service was outstanding:

1) I wanted a Rheem water heater and they called the day before to let me know that it would be $100 more than what they quoted; they also called to confirm the time the crew would arrive.

2) Keith and Jason arrived within the time frame they told me (they arrived at 8:30 am and the window was from 8-9 am)

3) They wore little booties over their shoes to keep my house clean

4) Their work was quick and efficient. They drained the old water heater and got the new one in within an hour.

5) They were thorough. They added new brass water lines, installed a new pan (there wasn't one before), adjusted and resealed the thing that sticks out of the roof (not sure what it's called), and made sure the drain line was sealed and stable.

When they tried installing the new kitchen faucet, we realized the shaft of the new faucet was slightly too big for the hole already cut in the granite. They had what could be described as a rough file and spent two hours trying to shave the hole so the faucet would fit. When that didn't work, they went back to their office and came back with a drill with a diamond bit, as well as a new rougher file. They spent an hour with the drill and another hour filing more by hand. We were about to resort to calling a granite guy to come drill the hole, when they finally got the hole big enough to fit the faucet! Success!

They also put in a new spout in the master bath that has made a huge difference in my water pressure. It should be noted that the other company told me I would need to break through the sheetrock and put in new water lines to increase the pressure; Z&H fixed it with a $120 spout.

Keith and Jason were professional, nice, courteous, thorough and on-time. They went WAY above and beyond what I believe any other plumber would have done by spending 4 hours trying to get a hole bigger; any other plumber would have said to call a granite guy and they would come back out. The staff in the office was so nice and helpful, too.

Basically, I can't say enough good things about Z & H Plumbing and I would use them again in a heartbeat!

dan c.

04/11/2017 12:00:00 SA

I actually didn't end up using Z&H as it wasn't necessary, but I talked to Zorro at length about my plumbing issue over the course of a couple weeks. He is super responsive and friendly and willing to answer all your questions. He isn't pushy either. I think these guys are great and will look into using them next time.

Michael S.

11/11/2016 12:00:00 SA

Z&H did a great job on my plumbing issues. They were on time, quick and professional. I strongly recommend them to anyone who has plumbing problems.

Connie F.

11/04/2017 12:00:00 SA

Zorro was so great! He responded immediately to my yelp request for quote (at 6:00 in the morning!). He explained my options in easy to understand terminology, and before doing the work, so I knew what to expect on cost. The work ended up being done for the lower quote of the two. They were quick, and cleaned up after themselves. They allowed me to film everything they did and explained as they went along. What a pleasure! I definitely recommend using them!

E H.

3/30/2017

Great Communication, helped with dealing with Home Warranty. Super fast and efficient.

Chris F.

07/10/2017 12:00:00 SA

Just had Zorro out again to put in new faucets on our sinks. He was, again, professional and quick and easy to contact about follow-up. After months of dripping sinks, we've now got great new fixtures. We've looked for someone we can depend on for a long time. I'm really glad we found them.

Juan M.

10/27/2015

Found this company through Yelp and was skeptic at first. But I was pleasantly surprised and shocked to be honest. came out in the middle of the night (guess the 24/7 is right), turned the water off, replaced the heater and all in a timely manner. did not leave and come back like numerous times. Knew what he was doing and quick.
Local or not, call him up. Thumbs up all the way.

Peter S.

02/10/2017 12:00:00 SA

Used Zorro to remove an old tank water heater and install a tankless heater. He responded within minutes when I initially reached out on a Sunday and had a very reasonable quote for me shortly after I texted pics. We had the job scheduled quickly and he and his team had all the under home gas, water, and electric taken care of to code in less than a day. I can't recommend him enough for a job like this where you can't afford mistakes or delays leaving you without water.

Joe M.

3/21/2017

Z&H removed my water heater and replaced with a tankless unit a couple of months ago. They showed up on time and did a nice job with the installation. Price was fair and the work was high quality with the materials they used. Price was fair and the unit is working good. Would use again.

Sargis A.

6/23/2016

Called Z & H Plumbing and left a massage, Zorro called me back in less then 10 min.
I had a problem with my water heater and I thought I need the new one.
Zorro send a plumbers in scheduled 2 hour window and keep me informed with txt massage when they will arrive.
After checking the problem they fixed the water heater bad saved me some money.
Thanks to guys for honest and professional service, next time I have plumbing problem I know who to call.

Alison C.

1/15/2017

Great work! We had our old, tank water heater replaced with a tankless system. Timely responses and excellent communication. Zorro arrived in time and actually left the work area in our garage cleaner than when he started. He customized his work to meet our family and home needs. We appreciate his business transparency, convenience, and overall professionalism. Will definitely be calling on him for future plumbing needs.

G R.

02/07/2017 12:00:00 SA

I highly recommend Z&H! My water heater was over 20 years old and it was a mess to take out. The outside shed was broken and they fixed it for me so it would last a little longer. The service was fast, professional and that's something to be happy about. Add in that it was raining and I can honestly say that I couldn't have asked for a better experience. And the price was right as well! Thanks again!

Brian

Fiona M.

10/07/2015 12:00:00 SA

I have been out of water for over a week now. Our landlord has made zero effort to help us with setting up for someone to come in.

I looked up Z & H plumbing on Yelp.
They came within the hour after I called them. They came in, pulled out my broken water heater, replaced it with a new one- within a hour and a half.

They were very professional, efficient and quick. Not only that but they gave me a good price- they didn't charge me a additional fee for removing the old heater.

Thanks guys!

Ernesto L.

6/13/2015

Great work.
They were able to work around my busy schedule and be able to do a repair on a Saturday . Plus they had the parts in the truck and I was able to pay with card and got an emailed invoice with pictures of the parts too.

Kyle R.

09/11/2016 12:00:00 SA

Excellent, no-nonsense service. We had a hot water heater for 13 years. It was working fine, but we knew it was only a matter of time before it went out, and after all, preventative maintenance is the best option. Z&H Plumbing came out the next day - I appreciate the owner's honesty - he was direct and gave me exactly what I needed. I will call again in the next month to replace my bathroom fixtures.

John Wayne Z.

01/10/2017 12:00:00 SA

I had an issue with water heater not heating up, after having another company come to check it out who had no idea, i found Zorro on yelp and messaged him with in the app. He knew exactly what was going on and asked me to order the parts and quoted a very reasonable price on labor. He also was willing to squeeze me in on the same day the part arrived. He and his guy were very professional and did the fix quick and clean. He also spent some time afterward to made sure i know how my model worked and how to take care the common stuff. I am very glad that i have found zorro and highly recommend his company for your water heater needs.

Jenny J.

04/04/2017 12:00:00 SA

I hate writing good reviews for plumbers because inevitably they become too busy as a result of the 5 star reviews, but these guys deserve it. The communication with Zorro was outstanding. He scheduled me, followed up, confirmed and showed up on time. They answer your calls, show up on time and work fast and efficiently.

Michelle M.

9/15/2019

Called them Friday morning. They came out Saturday and installed a new water heater. They are very responsive. No muss, no fuss. Super easy to deal with and they cleaned up after themselves and haul away the old water heater. They also unclogged a drain while they were there for a nominal fee. Note that the price they quote is a cash/check price and they will charge more for using a credit card. Their prices were in line with other quotes I got. I'll call them again if I have other plumbing issues in the future.

Robert N.

06/08/2017 12:00:00 SA

I've had Zorro do a major re-pipe, faucet replacement, and faucet installation with great results. He has been on-time and professional and his work has been perfect. I'd definitely recommend him for any kind of major plumbing installation or repair.

Ashlee P.

1/26/2015

Our home is 13 years old and the water heater decided it was time to retire. I called and spoke to Zorro on the phone. He was very honest and forthcoming on what would be the pluses and minuses of trying to repair a 13 year old water heater or just replace it. He told me the standard price over the phone. He also explained that if there was other work they needed to do to bring my house up to code, it may be an additional charge. He was someone I felt I could trust due to him being up front and honest with me. He gave me confidence in him and ZH Plumbing as a company.

I scheduled an appointment for the next morning for them to arrive between 8:30am and 9:00am. I was impressed that they could pin point that time so well in my case. He explained that most of the time they do give a two hour window, but he had guys available and knew they would be there on time. The next morning he called around 7:45am to ask if they could arrive a few minutes early; I was impressed and told them to come on. Sam and Arthur arrived 10 minutes early.

I showed them the doomed water heater, and they looked it over. Some of the joints on the pipes were a bit corroded and it was not in the best of shape. I had already replaced the thermocouple to try to get it to work, and Sam said that would have been his first course of action as well. They explained that they could replace the controls on the water heater, but due to the age, it may only be buying me a short amount of time for the money.

I asked for them to just go ahead and replace the whole thing, and they got right to work. Sam told me it would take about two hours to complete the replacement. He very patiently answered all my questions, explaining everything I asked about in detail. I went inside to do some work and about 40 minutes later I hear the water come back on. I thought to myself that it was a quick for the water to already be coming back on, so I headed back out to the garage to check on them. Arthur was moving the old water heater into their truck to dispose of it and a new shiny State water heater stood where the old one had died.

They then spent 30 minutes on clean up and insulating all the pipes going into the water heater. My old one did not even have insulated pipes! They could have left them uninsulated and I would not have known the difference, but they did the job right. The new pipes and valves look great! Sam spent another 15 minutes going over everything with me including how to light the pilot, what the light means on the control box, the 100% six year warranty, and anything else I could think to ask.

Total time from start to finish was about an hour and 35 minutes. Again they were early. The final charge was EXACTLY the same that I had been quoted over the phone the day before.

To top it all off, they helped me return my garage back to its original order before I moved everything to get to the old hot water heater. This was well beyond what they had to do. They did it because it was the right way to treat a Customer.

Where I work, we spell Customer with a capital C because they are that important to us. ZH Plumbing is one of the very few companies that I have dealt with that made me feel they share the same philosophy. They may not be the absolute cheapest quote you get(nor will they be the most expensive either!), but I will bet they will back up the little extra you pay with a great product and simply golden Customer Service. I will call them first for my next plumbing need...and I am willing to bet that is the last call I will make as well.

Jess C.

3/26/2017

Really quick reply, best prices and quick-turn appointments. They came out and replaced my garbage disposal with one day notice and charged me only $275. Other companies quoted much higher and would take longer to come. I was thrilled with the guys that came and will never call anyone else for my plumbing needs.

David R.

07/11/2019 12:00:00 SA

I had called another company this morning about my water heater not working and they said they would not be able to make it out until tomorrow. They also said they might have to order a part. All these things made me search elsewhere as my family really was wanting a hot shower. I spoke with Zorro at Z&H and he asked me to send a photo of the model. No sooner than I hit the send button, he responded...Thermal Coupler. Apparently this make and model had a reputation for this particular problem. He gave me a reasonable quote and sent someone out the same day. We are back up and running. Thanks guys!

Katie S.

2/15/2017

Quick and great service and very reasonable fee. No frills and very professional. I will definitely avail his service again.

KAREN C.

01/05/2018 12:00:00 SA

The guys did a great job problem-solving a pipe issue under my kitchen sink. They were friendly and even laughed at my stupid jokes. It's good to have a new plumbing resource that I can call, and knowing I'll feel safe with them in my house. Will definitely call ZH again in the future. Thanks Zorro!

Merci D.

11/07/2019 12:00:00 SA

They were prompt, respectful, and did a very professional job. I will definitely use them again for all of my plumbing needs.

James B.

10/15/2016

ZORO is the man! Easy scheduling, great price, showed up on time and got it done. Thank you would definitely recommend.

Jess R.

8/28/2017

They answered our phone call very quickly while other plumbers took 3 weeks to call us back. Very respectful, clean up after themselves and efficient. They are very knowledgeable and we would hire them over and over again. Highly recommended!!

Seychelle V.

05/03/2018 12:00:00 SA

Zorro and his team were great to work with - efficient, knowledgeable and well priced. Today they even just dropped by to look at another plumping query at no charge - would absolutely recommend them and plan on working with them for any other plumbing needs that arise.

Mark W.

2/26/2019

My 50 gal. gas Hot water heater stopped making hot water for my home, so i jumped on Yelp for hot water heater replacement and noticed a large amount of raving 5 star reviews and called Z & H (Zorro is the owner). Now i wasn't absolutely sure if I needed a new hot water heater. There were no signs of leaks or damage and it was a quality brand water heater with only 9 years of light usage. I asked Zorro if it was possible that a part was worn out and just needed replacement. He said to send some photos and he would check it out. We set up an appt. He came out 48 hours later (couldn't come out the next day was too busy I guess) and found it to be a defective thermo coupler. He actually had the part on his truck and repaired it in less than an hour. Now that's an honest man. Charged me a reasonable amount for the repair and also saved me over a $1000 on a whole new unit. Highly recommend. CALL HIM! Thanks Zorro!

Art L.

10/30/2020

You don't realize how essential a good plumber is until you need one. We were faced with such a situation when the hot water went out suddenly late one evening. Turned out, our ancient water heater had sprung a major leak, and we were faced with the prospect of not having hot water for a few days until replaced. Thankfully (amazingly), Z&H responded quickly, and installed a tankless water heater the next day. Zorro was in close communication throughout the process, and even arrived earlier than the slated appointment time, after notifying us. The crew worked hard for several hours without a break, wore masks throughout the work, and cleaned up after themselves. The new unit is working seamlessly! The best you can hope for from a plumber is that they are responsive, available, professional, and honest; really the best you hope from any person. Zorro and his team met and exceeded all of these qualities.

Heather D.

8/21/2017

Less than 24 hours after emailing Z&H Plumbing I have a new water heater and it was installed at a fair price. They were on-time and the job was completed in under an hour. Easy/quick communication and updates sent via text; they also invoiced via email for easy record keeping, which (surprisingly) not all contractors seem to have adapted to yet. Would definitely recommend!

Christopher L.

8/20/2015

Zoro and his assistant were a great experience for myself and my wife. They came in and gave us a reasonable estimate for all of the work we needed done. We had to install 3 faucets (2 Bathroom, 1 Kitchen), new fixtures in the shower and we needed some new piping for the drainage pipe in our Water Heater.

When they arrived for the first estimate, they took great care in checking everything out and even pointed out some extra items they could do that would keep our condo up to code (like adding a sediment trap to our water heater's gas line).

They made a convenient appointment with us for the next week to complete the repairs and were very prompt in arriving for their scheduled time. They were knowledgeable in all of the repairs and installs they needed to do and were a tremendous help. We will be looking to Z & H Plumbing if we need any other plumbing work done on our home.

Thanks so much!

Daryl B.

05/01/2015 12:00:00 SA

We have used Z & H plumbing for A few jobs on our buildings

It is hard to find an honest and reliable plumbing company in Los Angeles

But with Z & H plumbing -we found one

Their prices were very fair for the work that we had done
They are reliable and show up when they say they're going to

I've used many many plumbing companies in Los Angeles for the apartment buildings that I do maintenance on

Unfortunately none of them deserve a five star review on yelp - most would be lucky to get 1 star

But Z & H gets a 5 star review because they have earned our trust

I can recommend them highly

Daryl
S & S Properties
Los Angeles

Landon H.

4/27/2017

The repair men were perfect professionals who arrived within 3 hours of my call and fixed our hot water heater in about 15 minutes. Now my husband and I don't have to take cold showers any more. Cold showers are so uncomfortable. I would recommend Z&H Plumbing and Water Heaters to anyone who asks or require plumbing and water heater services. Thank you for your time and have a pleasant day.

amy b.

12/08/2017 12:00:00 SA

Z&H responded to my call immediately and came the next day to descale my water heater. They showed up exactly on time, checked my gas heater connection and finished faster than expected! Thanks Zorro! So happy I found my new plumber

Joe L.

12/02/2016 12:00:00 SA

They did a great job replacing my water heater. They arrived the same day with fast, friendly service. I recommend them.

Steve K.

1/28/2019

Our water heater went out on a Thursday morning and due to work and other issues, I couldn't get anything done until Friday. Sent out a bunch of Yelp messages to different plumbers asking if they could install a water heater on Friday. It was a holiday weekend and we needed to get it done Friday, otherwise we were either out of hot water all weekend or we were paying a higher price for weekend service. After I sent out multiple messages, only Z&H got back to me. In texting back and forth, they told me they were able to schedule me for Friday. They quoted a solid price which included a new water heater and getting rid of the old unit. They said they could be there by 2:30 and they arrived promptly. The guys were very professional and friendly and did an excellent job. They walked me through how the unit turned on and also they explained the warranty. Overall, I was very happy with Z&H and I would highly recommend them. Especially for water heater installation. A great big thumbs up from me!

Tk S.

6/14/2019

Zorro, the owner's name, ( this is Hollywood after all), was excellent. Precise, informative as to my warranty info which I had no idea I even possessed on my water heater, and on time. His quote was very affordable and was easily the fastest responder in every way. A true craftsman of expertise. Will be my new go to!

Tony F.

11/17/2017

Yesterday my wife made an appointment with another Plumber. He showed up this morning and quoted us something ridiculous. At her insistence, he left. I said leave it to me Zorro is our man, as he worked with me last time and did great. Now its the end of the day and all of our work is done at very reasonable prices and high quality worksmanship. Another win for Z&H Plumbing and reinforcing why they are my go-to for Plumbing needs!

Jenn C.

7/19/2017

I absolutely love Z&H Plumbing and will always contact them again if we need plumbing help. Last year, they installed a new water heater for us because our old one was leaking. They came same day and made sure to buy the water heater I wanted (even called me to make sure because I was very specific about which one I wanted). The part that I loved the most was how super clean they were about installing it and cleaning up afterwards! I was very impressed that they took the time to clean up, sweep/wipe dirt away. I like living in a clean home and this mattered so much to me!

This time, they came to unclog our kitchen sink and explained to me how the clog happened. Again, I love how clean they are! The unclogging process brought food and other things up into the sink, and he made sure to clean all that off and wiped off my kitchen counter. When he walked into our home, he made sure to put on shoe covers and he made sure not to walk outside with the shoe covers on. I feel like they treat your home like their home.

They are very professional and the price is very reasonable. I will always call them again in the future :).

Nick a.

9/21/2018

Zorro came out to install my tankless system and couldn't have been more professional. The work they did was fast and they cleaned up after. It's a no brainer if you're in crisis and don't know where to go with a water heater emergency. The initial cost gave me pause but after a little research I found that it was very fair and reasonable.

neil m.

3/21/2017

I needed a quick, small job replacing a water spigot in my yard. Z&H responded quicky and with a reasonable estimate. The job was done in minutes and I couldn't be happier. I'll definitely keep them on file for any plumbing needs in the future.

Jamie L.

01/12/2015 12:00:00 SA

The master bathroom bathtub drain pipe was never properly connected to the drain line and the trap below ground level was also broken which allowed drain water to saturate the ground under the entire north half of the house. This had apparently existed from the time the house was built in 1976 until now. As a result, the north half of the house settled to the point that we needed to have the foundation leveled. Water was also penetrating up through the slab floor. This problem was discovered during the process of leveling the house a few days before Christmas.

Sam and Arthur came out the day after Christmas and were on time within the estimated arrival time provided by the scheduler. Sam had to jackhammer a portion of the slab floor to gain access to the bathtub drain trap below ground level. He kept the opening as small as possible and was able to make all the necessary repairs to the piping to elimiate any further leaks. He even installed larger diameter pipe to provide for more efficient draining. He and Arthur repaired the hole in the slab floor with new concrete and cleaned up the entire job site. They even went beyond the original job and took the time to wrap our outside faucets and irrigation system riser with insulation material to prevent freezing.

Both were very professional, knowledgable and courteous during the entire repair process.

Matthew B.

11/04/2016 12:00:00 SA

Good guys good service. They worked quickly and took care of my issue without having to replace the water heater.

Katie D.

2/21/2019

Gave me a fair and honest quote to reconnect our gas line and cut off our jacuzzi line which we no longer use. They came the next day and completed the work within 2 hours. Very happy with their work and will definitely be using them again in the future!

shelley h.

8/24/2018

We had a problem with a valve and pipe on our sprinkler system. My husband requested a quote in the morning and Zorro called right back. We scheduled a same-day appointment. The guys called to let my husband know they were running late and gave a new time. The arrived and got right to work. The problem was rectified in about 1-1/2 hrs and they even put the dirt and decorator rocks back in place. We're very happy with the service and will use them in the future.

Maya S.

06/06/2015 12:00:00 SA

It was wonderful working with Zorro! He did a terrific job, completed it in a timely manner and his pricing was very reasonable. I'm a property manager and was having one of those days where I couldn't find anyone to respond to an emergency plumbing situation at one of my units. After looking through various Yelp reviews I stumbled across Zorro and couldn't be more pleased! He was on-site within 15 minutes and ended up saving me from spending $$$ on an astronomical quote I received from another emergency plumbing company.

I will definitely use Z & H Plumbing again and highly recommend them to anyone who is looking for a 5 star plumbing company. Thanks again Zorro!

Barbara D.

02/02/2018 12:00:00 SA

I can't be more pleased with these guys. Mistakes happen; it's how you deal with them that matters.

We called them because we'd had a termite inspection and the inspector noticed a leak under our house. He had some of the pipes replaced a few years ago and knew that we'd need to get the rest done soon, anyway, so I asked for an estimate to fix the leak and replace the older pipes. They took lots of pictures, sent them to the owner, and I received an estimate via email quickly. BE WARNED: the owner likes to do things via text, but he is very responsive.

I don't know how fair the estimate was because I am not a plumber, but I can tell you that we got a second estimate from another plumber. It was 30% higher and I didn't feel terribly comfortable with the guys who did it.

I scheduled Z&H. They did the job a lot more quickly than I had expected and replaced the newer pipes as well as the older ones. I handed them a check and I got an invoice and receipt via email.

That was a couple of weeks ago. Today we had another termite inspector and he noticed a leak. You can imagine how unhappy I was. I called Z&H. The guys were here in less than 2 hours. They took responsibility for it (thinking they probably knocked a ring loose while cutting the cast iron pipes, creating a new leak) and fixed it immediately.

We are hoping the problem is indeed fixed, but if it surfaces again I trust that they will respond quickly to remedy it. Thanks, guys!

P.S., all of the plumbers we met from Z&H were personable and straight-forward.

Eric B.

9/27/2017

Extremely happy with the work. Took care of 3 issues at my property both inside and outside, very quickly and a very clean job. I will definitely recommend to others and will call again if any future needs. Zorro arrived on time, explained all the issues and steps to resolve them. As a home owner it's very important for me to know what was wrong and what was done to fix it. Took extra time to clean up the work area and made sure everything was working before leaving. Great company to work with.

Wayne L.

10/26/2016

After getting quotes from several companies, we decided to go with Z&H plumbing to install a tankless water heater. Zorro was very patient with answering all my questions thru text and phone calls. He was knowledgeable about the different brands of water heaters in the market. He was not pushy and gave us his honest opinions. In the end, we decided to go with a Noritz tankless water heater with a pre-filter to prolong the life of the system as water hardiness in our area is high. Zorro and Jerry did a great job with the installation. It's been several months since installation and the system is working great. Water heats up much faster than the previous Rheem model. I would definitely recommend this company.

Brett F.

07/11/2019 12:00:00 SA

These guys were great. Showed up on time and gave quote over the phone. Very easy to work with.

Anthony A.

9/13/2015

Plumbers from Z & H Plumbing did awesome job on my water heater replacement.
Zoro answered phone on Sunday afternoon and I was surprised, he sad he could send his emergency plumbers on same day to install new heater for me.
2 hour later Jerry and Luie completed the work in less then 2 hours. Very professional and cleaned after water heater installation like nothing ever happened.
Thank you Zoro and rest of the guys.
I will use your services in the future and I will definitely recommend you company to my friends and family.

I B.

8/25/2018

I am late in posting my review, the work was done couple of months ago. They did what we agreed upon and in a timely manner.

Paula B.

05/08/2017 12:00:00 SA

My experience with Z&H was great! I was referred to them this morning after needing a hot water pipe on my water heater replaced. I reached out to them via Yelp message and got a response right away. I asked for a quote and an eta. The plumbers showed up within an hour and replaced both pipes for the price of one. Hot water is back on and everything is working. Thanks for such great service.

Manny S.

05/04/2017 12:00:00 SA

Great and PROMPT installation. They lugged a BEAST of a unit up to my second floor with no problem and installed the unit in pretty much no time. Great service, very reasonable pricing. Would recommend.

Happy D.

1/13/2015

I don't do too much yelp reviews. But this guys did outstanding job. Amazing service, the time i found them on yelp and wanted to try there service based on yelp reviews and can tell i made a good choice.
Zorro showed up on time and took care of the problem fast. i had a sewer main line clog so it took him 20 min to complete the work and even did free sewer camera inspection to check if there is any problems with sewer line, i got lucky that the line was in a good condition. I just want to tank you guys for a fast and amazing service and finally i found a plumber that i can trust.

Rex M.

08/07/2016 12:00:00 SA

I have to say that Zorro went above and beyond what most services wouldn't even consider. After the initial repair, there were other problems that came about with my water heater. He made himself and his staff available for the next 3 weeks until the replacement parts became available. The made the extra repairs at no additional cost until the problem was resolved. He was always accessible and patient. As a prior customer, I would highly recommend his services. His customer services was second-to-none and very exceptional. I will definitely call him again for future work.

Ted H.

01/05/2016 12:00:00 SA

I was grateful to these guys for being to replace my suddenly leaking water heater the very next morning to my call!!
my usual plumber was out of town for vacation an these guys stepped in and saved the day the heater was a perfect replacement for the one that broke and he quoted me the price that night and it didn't change the next day or any garbage like that, it was exactly as he said it would be and we have not had any problems so far, excellent and quick work clean and tidy !
thanks!

David E.

01/02/2018 12:00:00 SA

These guys were excellent
They answered the phone immediately, texted frequently, arrived same day and did a great job
I recommend them very highly
Super professional and excellent communicators

Aaron T.

7/28/2016

STOP. Don't bother calling anyone else. Zorro is the real deal. I called for a hot water heater repair on Wednesday at 5pm and by 1pm the next day it was fixed! Seriously, it was that easy. Amazing service!! I am an experienced, licensed architect and builder and these guys impressed me. I've seen all types of tradesmen. But, let's face it I've been doing construction long enough to become a cynic. Here I was in trouble and was expecting the same disappointments. But, I was very surprised to find such quality guys. Let's count the ways they killed it: 1) quick reply, 2) great communication, 3) accurate estimate, 4) knowledgeable, 5) fast service, 6) easy to deal with, and 7) honest. They gave me a fair assessment of the problem and how to avoid it in the future. I am definitely going to call them in the future.

Christina D.

8/17/2017

Zorro got back to me right away, came over and gave me a free assessment of my plumbing issues and told me exactly what was wrong, quoted me a price and came back the next day to fix.

I liked that he wore little slippers over his shoes in order to keep my floors cleaner.

Thanks!

Samvel A.

6/21/2016

Fantastic! This guys are just amazing! I called them for my new water heater installation! They were very prompt! Zorro sent a guy over my place to give me an accurate estimate! Their estimate was much affordable than the other estimates I had gotten from other plumbers! They also pointed me some plumbing job that needed to be done ( I gotta say that they dis not push me to do that, it was a friendly advice). They came back the next day to do the whole job! My water heater was installed very accurate and works great! They also fixed my plumbing system! Thank you guys I will refer you all my friends and family members!

Risa K.

04/02/2019 12:00:00 SA

Very quick and responsive! I used the company twice since last month. They are fair for pricing and do good job all the time.

Rick H.

12/02/2017 12:00:00 SA

I actually found Z&H Plumbing based on the strengths of the reviews found here: yelp.com/biz/z-and-h-plu…

Long story short, I was having a new HVAC system installed when a leak was discovered under the furnace closet (the furnace closest also houses the water heater). Turns out my trusty old water heater had finally seen its last days. I exchanged texts and photos of the water heater with Zorro and we were able to discuss everything over text at night. I really appreciated getting all my questions answered well after he was done working for the day.

Since I was getting a new HVAC I also decided to replace the platform that the new furnace and water heater would rest on. Zorro's guys Vic and Arman came in the morning to remove the old water heater. I then had someone else replace the platform, after which Vic and Arman came back later the same afternoon to install the new water heater and drain pan. Quick and easy, and I didn't have to go without hot water overnight. This water heater (I think Bradford and White is the brand) gets the water pretty hot, so pro tip... Hot is hot enough (you can go from Hot to A to B to C to Very Hot, and everything in between.

I only got one other quote but it was comparable. Z&H was more responsive and accessible, and they got the business!

Scott T.

7/23/2017

Zorro and his crew did a great job. The job took about four hours and we're really happy with the new water heater. The only minor nit is that the heater is a bit loud when it's on. None of the neighbors have complained so maybe we're being over sensitive.

Tanya G.

07/12/2017 12:00:00 SA

WOW!...Zorro, and the team are all professional, timely, clean.
I received fair pricing, and some discounts for multiple services.

The team had to come out 2x for an ongoing remodel job, they didn't charge me until the end.
That is rare anymore...TRUST.

They were informative, honest, trustworthy, and do a great job!
I will be hiring them for all my future plumbing needs.
I highly recommend them.

Theresa T.

03/08/2017 12:00:00 SA

This was such a positive experience. We had a clogged kitchen sink and a broken garbage disposal. Zorro was responsive, clear in his communications, and fixed everything quickly and carefully. Will definitely call on him again next time we need help from a plumber.

Nice R.

9/13/2019

These guys provide efficient, quality service when it come to replacing water heaters. I called Z&H and within 5 minutes they called me back. After I sent the picture of my faulty water heater, they text me with a quote in 15 minutes. The gentlemen that came to install the new water heater were professional, smart and quick. If you have problems with your water heater, call Z&H. These guys are the truth!

Tony W.

11/02/2017 12:00:00 SA

I had Z&H come out to install a tankless water heater system in my home and they installed it quickly, efficiently, and at the price quoted.
I was happy with all the questions Zorro asked and the information he gave me in his answers to my questions. He gave me a heads up about things that they may find once they got there to do the install, so it wasn't a surprise. Also, they gave me the info about what might happen if I had them implement the installation in a way contrary to their recommendation.
All in all, they provided lots of good info, and worked with me with integrity, and I'm happy with the results.

Kerry P.

11/01/2017 12:00:00 SA

Hi! I live in Westwood, and I needed help with servicing my water heater. Zorro was very helpful, honest and responsive. He likes to text, which made it easy for me. I appreciate his quick response to me needs. After calling 3 other companies, it was refreshing to reach a person who cared.

Michael P.

11/04/2016 12:00:00 SA

Great communications punctual friendly efficient highly recommended for water heater replacement

D P.

8/15/2016

Awesome service. Fast service (next day), east to communicate and most importantly, they did great work. Thanks again - HIGHLY recommend.

paul k.

6/20/2016

Water heater on went out on a Sunday. Called and they offered to come out on Sunday or on Monday. I chose Monday and they came out next morning at 7am. Replaced the broken part and we had hot water again. Would use them again if issue came up with our water heater.

Alan S.

06/03/2016 12:00:00 SA

Zorro is a true gentleman and people-pleaser. He responded quicker than anyone, gave the lowest quote, came the next day and did a first-rate job. This is the sort of guy you want to give your business to. Thanks Zorro! We are most appreciative and will call you next time.

Thuy Minh N.

12/27/2015

Very well done!

I called them and scheduled to come in our place in few minutes. They come in time and you won't be needing anything else other than them.

They come in time, the service is superb and reliable and the cost is reasonable.

Highly recommended. Thank you

Quincy N.

01/01/2018 12:00:00 SA

These guys did a great job for me. Very happy. Also very polite and responsive. Went beyond to make sure my job was done well.

Greg G.

7/15/2019

Had to replace a failed water heater with a new one and after checking a few places Z&H was the best at prompt response and quoted price. They were even better at installation - extremely fast, knowledgeable, and helpful. They really know their stuff and all the five star reviews here are real and well deserved.

Adam L.

9/21/2015

Great Guys. Extremely friendly and customer service was of an incredibly high standard. We were thoroughly happy with the work that was done.
I needed a water line and a drain line ran from an existing bathroom out to a break room area at my work (had to run the water and drain lines through the wall and everything). GREAT estimate, extremely fair price - they also went above and beyond by hooking up the sink and creating another fresh water line to my ice machine - and cleaned up everything when they were finished (which took less than 4 hours!)
They arrived on-time - maintained a respectful demeanor (as our business was in open when they did the work) and everyone was pleased with how it turned out.
I HIGHLY recommend these guys for any plumbing work you need done big or small.

As far as the comment below about not patching the drywall (mine was not patched either, but it did not need to be) there are VERY FEW, if ANY plumbers that will do the drywall repair.

Again, Great job guys!!

Jeffrey G.

1/19/2016

Zorro arrived on time, did great work, cleaned up thoroughly and price was just as discussed over the phone. I would definitely work with them again.

Eric A.

4/30/2017

Zorro did a great job. Price was more or less the same as other quote I got for the same job. He arrived on time and gave me a quick explanation about my tankless water heater system (which came with the house I recently purchased). Suggested some period maintenance actions that I can do by myself to keep the system functional. Basically, job well done.

Sam Y.

12/29/2016

These guys are great!!!

My water heater broke and these guys replaced it quickly. They told me they will get to my place between 10am - 12pm and they got to my place at 9:30. Best of all, I asked about 6 different places and ZH Plumbing offered the lowest price. I will definitely call them again for all my plumbing problems.

Rachel E.

6/27/2016

I did a YELP search and saw the feedback was awesome so I hired them to replace my mom's leaking water heater. I called in the morning and they were able to come out that day. I told Zorro that my mom was elderly and I would not be there when they arrived. He kept in contact with me via text and let me know what was going on and what we needed to follow up on with a roofer. My mother told me their work was professional, fast, thorough and prices were competitive. He even gave my mom a little senior discount. We are very happy with the work and would highly recommend them. Plus we would most definitely use them again. If you want honest and hard work mixed with professional and courteous service go with Z & H.

Brian M.

12/19/2016

Wow, wish I could give them 100 stars!!!

Had our water heater go out over the weekend, which was super stressful. Called a bunch a different places but Zorro was the most knowledgeable about the issue and super honest about what needed to be done. We must have exchanged 10x calls and 20x texts, all the while he was super patient and never pushed me to schedule or upsell. He walked me through getting the warranty process going and how to take care of all the admin stuff before we could even have it serviced.

From an install standpoint, he was super fast and gave me a tutorial on the parts and what to do in certain situations. It was nice to understand how the system worked and how to troubleshoot.

I have a bunch of other plumbing needs that need to be serviced and have already booked Zorro for more work. If you need a plumber, look no further that Zorro!!!

Tiffany B.

02/06/2016 12:00:00 SA

Tripp was an amazing technician. He fixed my 14 year old water heater within a few hours of my call for service. He determined that I needed a new Thermocouple Kit, installed it, and we had hot water within 30 minutes of his visit. He charged me a very fair price for the repair and visit. I will definitely have them come out again and maintain my sewer lines as well. Honest and trustworthy.

Nedra J.

5/16/2016

I was referred by a friend who recently used Z&H Plumbing for a tankless water heater installation. Within 3 hours of my call my garbage disposal was fixed

Ashley H.

8/25/2016

I got a quick quote through Yelp and had them scheduled immediately. The motor on my garbage disposal was out and they fixed it super quick. The workers who showed up were very polite. Will definitely keep this company in mind for any future issues. Thank you!!

Jocelyn G.

8/23/2016

I've used Zorro and his team twice now and it's been a great experience each time. In May, our water heater stopped working. I found him in Yelp and immediately responded to my questions. He came in to inspect our water heater and tried to light the pilot but it didn't work. He then recommended that I get in touch with the water heater company to try to order the parts from them for repair. He didn't try to sell a new water heater but instead gave me the idea to have it repaired. I called the company but of course, they were trying to convince me to just replace the whole thing. I declined and just ordered the parts. I'm glad I did because my water heater has been working just fine after the repair. I didn't have to spend so much money for it! Zorro is so easy to work with, responds to text messages right away and I have a feeling that he really knows what he's doing. Just recently I had new toilets and bidet installed by him. They worked fast and took all the old toilets with them. I'm happy and I'll be using him for all my future needs!

Sarah E.

6/24/2019

These guys are the real deal. They were straight forward with the price quotes and did the job very promptly and efficiently. I had them come in to replace my hot water heater and they added a water softener. Needless to say, I am very excited to take my next shower with softer hot water!

Ryan L.

11/30/2016

After getting recommendations from friends for competent and trustworthy professionals who could handle surprise plumbing issues as our water heater had begun to leak, my wife and I took a quick look on Yelp to get an additional sense of who operates in our area, solely so we could compare quotes against one company who helped our friends with numerous surprises (their upstairs neighbors are irresponsible, shall we say, with the water).

But then we found Z&H, and it turned out they could get it done sooner and for less. They were pretty confident about what the problem was - a dead pressure regulator - before even coming to make an estimate. They made a couple recommendations related to the regulator and to the water heater leak, and we agreed for them to come back in a couple days. They even managed to come a day early to do the job. They did everything quickly and well, and now all the plumbing things can be checked off of our list. Don't let high pressure persist, it might make for a nice shower, but it also makes all kinds of things leak.

To his great credit, Zorro even tried to explain to our home warranty provider why everything he was doing should be covered by their policy, which is like trying to drain the ocean. He didn't win the whole battle, but he didn't have to fight it either.

We're hoping we won't have to call back in the near future now that the main thing is fixed, but we know where we'll turn if we have any more plumbing surprises.

Jenny L.

04/11/2016 12:00:00 SA

Z&H Plumbing & Water Heaters is amazing. There is a reason why this place receives 5 star reviews. My water heater stopped making hot water. I had to take a cold shower...but hey I'm grateful that I have clean cold water to shower with. I thought this was going to be a pain in the ass to fix, but Zorro made it so easy. I called Z&H and spoke with Zorro. He asked me to text him pictures of my water heater. He knew just from looking at the pictures what the issue was from this type of water heater. From his professionalism, to his expertise on pin pointing the issue to actually fixing the water heater and his reasonable pricing..everything was so seamless. He was on time, showed up and now I have hot water! Fantastic :)

Chris M.

03/11/2016 12:00:00 SA

Our GE water heater pilot light would spark but no flame. Spoke w/ Zorro from Z & H and his answers were honest and understandable. He already knew that we needed to replace some thermo... part. Z & H had quick response time, great service, honest replies, and even a follow up via text to make sure we were getting hot water.

Steven K.

08/10/2016 12:00:00 SA

I selected Z&H Plumbing because of the 5-star Yelp reviews and they didn't let me down. I called at 8:30am and asked Zorro for an estimate to replace our 15 year old water heater. He asked all the right questions and was able to give me quote over the phone. I even asked if he could replace the water and gas valves for our washing machine and dryer and he had no problems. I sent a picture of our existing water heater and the water and gas valves via text and he replied with a final quote. He was able to come out the same day at the agreed upon time and finished all the work in little over an hour. Great work and would highly recommend.

Yo Y.

7/22/2017

Water heater gave up the ghost last weekend on Saturday. Placed a few calls on Sunday and got a return call from Zorro within 20 minutes. Zorro asked a few questions, I sent over a couple of iPhone photos, told him a bit about the history of the water heater, its location in the basement. He gave me a very reasonable quote over the phone. Next day (Monday) John and George (no Ringo or Paul) showed up on time. Very courteous, they looked over the situation to confirm and then quickly got to work. They came up with a couple of ideas to improve the installation. No surprises on having to pump out the old water heater because its in a basement-they came prepared! Ninety minutes later, we had hot water! No fuss, no haggling, no you got this problem or you get that problem. This is the way service ought to be delivered by all repair companies. Way to go Z& H!

Allen N.

7/26/2018

Zorro is great to work with. We had a water issue and needed someone to come out ASAP. Zorro responded to my text from yelp ad and he was on his way. I was very pleased with his services and would recommend him!

Greg V.

11/18/2015

When my water heater conked out, I picked up the phone at 6:30am and called Z&H, not really expecting to speak with a live person this early. Not only did they answer the call, they were able to squeeze me in on the same day! Fair prices, but mostly really excellent service - arrived when they said they would arrive, worked clean and fast. Highly recommend this company.

Sam U.

7/20/2016

Once again - FIVE STARS - absolutely - from every perspective, and at every point from the first phone call to the perfectly cleaned up work area.

Zorro responded the same day to my call, came over, analyzed the problem, set up service to fit my schedule, arrived right on time, did all the work and left with everything we needed fixed completed. I couldn't be more pleased.

Once again, every boxed was checked, and I've scheduled Z&H to do some more work next week.

I very highly recommend them.

Steve R.

7/19/2016

No one likes waking up to a leaking water heater that starts progressively leaking more water. I called Zorro at Z & H Plumbing and Water Heaters fearing the worst but he immediately took care of me. He had technicians at the house within a few hours. They knowledgable, polite and helpful and quickly diagnosed the problem (needed a new water heater). There was no charge for the inspection and Zorro gave me a very competitive quote. There was also no sales pressure whatsoever which I really appreciated. I decided to go with them and confirmed it later that afternoon and they were installing my water heater by the next morning. Everything was quick, efficient, on time and as promised. These guys are great and I would definitely use them again and recommend them to others who need a new water heater or plumbing repair.

Jeff L.

10/21/2015

Z & H Plumbing was great!!!! They just finished up a full copper repipe and install of a tankless water heater for us. The job was done in a few days and passed inspection without a single issue. Zorro was quick to get me an estimate, kept all of his appointments, and his customer service/satisfaction were top priority. I will use them again whenever I need plumbing services.

Hector V.

07/08/2017 12:00:00 SA

Had the infamous GE water heater thermocouple start to go out on my water heater until it finally wouldn't keep my pilot light lit. Naturally went on Yelp to find a water heater repair company, happened upon Z&H Plumbing and saw the stellar reviews he had gotten. Sent them a message via yelp asking for a quote along with some other companies near me. He answered via email almost within 5 minutes of sending that message. Asked me to text him some pictures of the water heater. Knew right off the bat what the problem most likely was, quoted me an awesome price, and within a few days, problem was fixed. Would honestly recommend Zorro and his team to all my friends and will more than likely be using his services in the future. Thanks again!

Jack D.

05/06/2016 12:00:00 SA

After trying to get sears, home depot and one other plumbing company on yelp to replace my water heater, I called Z&H Plumbing. I got voicemail and received a call back not more than 20 min later. I explained the problems I had been through trying to get a plumber out for a water heater installation. Zorro said they could do it the next day between 3 and 5. on the day of the job they called bout 4 and said they were on the way and arrived early. They installed the new water heater in just over an hour and charged me exactly what I was quoted over the phone. If you need plumbing work don't hesitate to give these guys a call, they will do you right. I just can't say enough about them.

Matthew G.

6/26/2016

About 6 months ago I used Z&H Plumbing to replace some old galvanized pipe. I was happy with how things turned out so I called them this morning when I found out my water heater was leaking. Given the location of the tank (tight spot in the closet), this wasn't your typical water heater install and go job. It was taking longer than anticipated, but the tech never stopped working and always had a positive attitude. He installed the new heater, even removing the moldings around the closet to get the it to fit! He cleaned up and left everything as it was before the work was done including replacing the molding and the false wall. As I was before, I was charged as quoted. I will definitely continue to use Z&H.

Viola L.

6/25/2018

Zorro and his team, Vig and Arman, are very reliable, and they're quick to respond to your inquiries and plumbing needs. Vig and Arman helped me get the water pressure at my home to where it needs to be, and made sure the materials are in good shape. I called them again a second time on another problem because I was very happy with the job they did, and how professional and knowledgeable they were the first time around. The second time, it turned out that it wasn't a plumbing issue, but am glad they checked it out thoroughly. They're reliable, professional, quick to respond, and I'll be depending on them for any future plumbing issues.

Edward W.

10/05/2015 12:00:00 SA

I found Z&H Plumbing on Yelp and called for an estimate for a copper re-pipe of our mid-century house and to replace a worn out water heater. Zorro did an inspection and then emailed me a quote the same day. Zorro and his crew (including his Dad) were always on time and very efficient. They also installed new parts for the showers and fixed an outside faucet. All of the crew were friendly and polite. It was a challenging job because the house is on a slab and there is no crawl space or attic. They had to tear through walls and be creative getting pipes from one side of the house to the other. They did a great job and cleaned up each day. I would not hesitate to hire them again or recommend them for any plumbing needs.

Hayk H.

10/12/2016 12:00:00 SA

Very professional and on point. Arrived on time and fixed my water heater in a jiff, and the price was good. Other companies, we're throwing out ridiculous number and trying to convince me of replacing it. Will recommend him to anyone.

Samuel G.

10/19/2015

I am so glad I called this Plumber. Zorro was very pleasant on the phone and provided prompt feedback on my water heater problem. He asked me to text him some snapshots of the appliance and with that he was able to diagnose the problem with a 95% rate of confidence. I asked if he could make it by, and he was here within 45 minutes, even though he had other jobs in progress. He took care of the problem lickety split, explained everything clearly, and told me what I can expect going forward. Most importantly, I have hot water again! My stress level has been greatly reduced, and i can move on with my day. Best part of all, the cost of the repair was under $200, which I thought was reasonable given the timing, completeness, and overall professional degree of the repair. I will always call Z&H going forward.

bob f.

02/08/2017 12:00:00 SA

Zorro is the man. I can't recommend his operation highly enough. Excellent quality work, done on time, at a fair price. Friendly, efficient communication: made first contact on Super Bowl Sunday, work completed by noon Tuesday. New water heater installed, and major underground leak repaired. Zorro even gave me guidance on how to apply to LADWP for a bill adjustment (for the huge water bill caused by the leak). As the owner of an old house with its many little problems, it feels good knowing that I've found a plumber whom I can count on for my future plumbing needs!

ginger s.

6/18/2016

Great service. Hot water tank died and they picked up the tank for us and installed the next day. Kept me up to date as to their ETA through texts. Installed the tank quickly. Explained to me how to light the pilot light and all the particulars of the tank. Cleaned up before they left and disposed of the tank for us. Would use Z and H again and recommend to friends and family.

Mallorie P.

9/29/2016

I needed my shower faucet fixed and Zorro worked with my schedule to come at a time that I could make work (I work 8-5 in DTLA). He was flexible and easy to work with. His work is quality, and at a fair price. Thanks again! Will definitely use again.

Andy G.

12/03/2015 12:00:00 SA

Z&H fixed my water heater in about 30 minutes and even helped me with a few small issues with a faucet and shower head! Great service, would definitely use them again!

Nicole S.

06/04/2016 12:00:00 SA

Quick response and fair pricing. I called yesterday and they were able to come today to fix the issue I was having with my water heater. We just recently bought our house and the pilot light on our water heater was going out every day. He explained the issue and got it fixed in 30 minutes. Very polite, professional, and knowledgable-will use these guys again!

Chris S.

08/12/2017 12:00:00 SA

Recently moved into a new home with a few minor issues and one major issue. Turned out I needed a new water heater but it was not a problem. These guys are timely, professional and know exactly what they are doing and even fixed some of the minor issues for free. Would highly recommend and will definitely be using them in the future.

Joe M.

3/24/2016

Words you don't want to hear at 6:45 in the morning: Joe, I think the water heater is leaking. Sight you don't want to see at 6:47 in the morning: water leaking out of the bottom of your water heater.

The classroom I teach in is a dead zone for AT&T cell service, so I needed to find someone to repair my water heater that I could contact online. Yelp to the rescue. The reviews for Z & H were good, and they promised estimates via Yelp. So I bit. Then I swallowed.

Zoro showed up right on time and made quick work of the job. He was not cheap, but quick service, honest estimates, and customer service are worth money, too. I've used plumbers before that might have come in 20% cheaper, and I've used some who would have charged 50% more. Zoro runs a great business, and he's earned my future business.

Walter S.

9/19/2016

Zorro was very fast to respond to my inquiry to replace the shower handles in both of my bathrooms. His price quote was very reasonable and his men came in and did the job relatively fast and were very efficient. Would definitely recommend him to any of my friends!

Tom D.

12/12/2015 12:00:00 SA

My hot water stopped running late Friday night so I began calling plumbers to come replace my hot water heater. I called Mike Diamond and they quoted me $3,250...and wouldn't be able to complete the work until Monday. I searched on Yelp and found Z & H Plumbing...and boy am I glad I did. The owner, Zorro, could not have been nicer. We discussed everything over the phone, I sent photos of my existing water heater, and within minutes I had an estimate of $1400 inclusive of installation and removal of the old water heater. My call to Zorro was at 9:00 AM, and by 5:00 PM I have a new hot water heater and hot running water!! I cannot say enough nice things about Zorro and his crew!

Michael B.

1/14/2019

Zorro is a man of his word. I had no hot water and contacted Z & H. Zorro got back to me quickly and we were able to set up an appointment. He came out right on time and gave me a fair estimate for a new hot water tank. The next day it was put in and everybody was gone in about 2 hours. I now have nice hot water and great showers. Zorro and Z & H have become my new plumbing company. They are professional and reliable.

Todd W.

9/13/2016

We want to thank Zorro for his great customer service. Z&H was super easy to communicate with and was readily available (even on the weekend) for our water heater replacement. Our previous water heater had leaked and damaged the cabinet it was in, but Zorro went to a nearby hardware store and grabbed supports for the new system inclusive of the original estimate. We had a few follow-up questions that were instantly answered via text. Well done!

John K.

08/02/2015 12:00:00 SA

All started last saturday night, got back home late night and garage was flooded with water.
After calling few emergency plumbing company on yelp,
Z & H Plumbing was only company that answered the phone right away and arrived whit in 30 min.
Zorro diagnosed that my 12 year old water heater is leaking from the tank.
I was surprised when Zorro told me that they can schedule water heater replacement next day( on Sunday)

Sunday morning Zorro and his plumber ( sorry forgot his name) arrived and installed brand new 50 gallon Bradford white water heater.
Water heater installation was professional and clean.
Defiantly 5 star plumbing company
Z & H is my new to go plumbers
Thank you Zorro for fast response and awesome work.

James K.

12/18/2015

These guys are awesome. I called and got someone to help me within 15 minutes of my call. The main line had tons of roots growing through the pipes going to the city. A hydro-jet was sent over to my house and the job was done within an hour. Paid over the phone and got an invoice over the email. As efficient as it gets! Both guys that did the job were very professional. Appreciate the help!

Natalie P.

5/16/2018

Excellent, prompt & fairly priced. All these 400+ 5 star reviews are very well deserved!

Alain G.

05/06/2020 12:00:00 SA

My 29 year old water heater in the garage started slowly leaking. After reading the positive reviews on Yelp, I contacted Z&H plumbing & Water Heaters. The owner, Zorro was very responsive and quickly quoted me for a new water heater and installation. After answering questions I had and discussing the installation details he gave me an appointement for the next day within a 2 hour window. Two technicians showed up about 30 minutes earlier which was actually perfect for my schedule. They started immediately working on removing the old water heater and preping the new one. The process was very smooth and the installation was actually finished in about an hour including gas and water hookup, installation of a metal pan, pressure relief valve, exhaust pipe, etc. This was also helped by the fact that the water heater is located in the garage with easy access from the street and no stairs to climb. after the installation they explained how to operate the unit, which is very straightforward (instructions are also printed on the water heater itself). Overall a very good experience. They arrived on time, did the job for the quoted price and were timely and fast. Would recommend.

Narek K.

7/19/2015

I initially needed my water heater repair, but after further inspection by the plumbers, we ended up having to replace the whole unit.
Water heater replacement took less then 2 hours and the plumbers from Z & H did an excellent job. Very clean and efficient. I would highly recommend them to anyone who needs any plumbing services.
Definitely 5 star plumbers.

Tri N.

9/22/2015

Extremely fast response and very good communication. I am remodeling my bathroom in a condo and they replaced my old drain with a brand new one. Very reasonably priced and arrived right on time. I will definitely call them for all my future plumbing. Get tired of people quoting me crazy prices. They were fair, honest, and professional.

Sofia S.

4/26/2017

Excellent customer service and workmanship. Fast response and get the job done right.
Zorro did a beautiful job replacing our water heater. We are very fortunate to have found him.
Thank you Zorro! We highly recommend him.

Arthur S.

8/16/2015

Zorro and his assistant plumber (sorry forgot his name) saved my weekend from big water flood.
Water heater started leak water and flooded my garage.
After reading few reviews on Yelp, called and spoke with Zorro on the phone, even on busy weekend schedule, he send a plumbers in hour.
First I thought it will be easy water heater repair bat when Plumbers arrived and diagnosed that water leak is from water heater tank and its not fixable.
Zorro gave me fair price on water heater installation and recommended to go with Bradford White water heaters if I can wait until Monday morning,( because plumbing supply's closes early on Saturdays)
I decided to go with Rheem water heater and get it installed on same day, I really wanted the one he recommended, bat I have guests coming tomorrow, so I had no choice.
Thanks for fast response and professional work guys.
I defiantly recommend Z & H Plumbing for any water heater services or plumbing jobs.
You guys really earned 5 Stars.

Darren R.

4/24/2016

My water heater broke down with a house full of guests on Friday morning. Z&H was there later that afternoon, on time, to replace it. They installed a new water heater and took away the old one, and also fixed a loose sink faucet at no extra charge. Definitely the ones to call.

Steve N.

7/30/2015

I decided to give these guys a shot after seeing all the positive reviews on yelp. My water heater igniter broke down and I was pretty desperate to get things fixed as soon as possible, not too keen on the sponge baths. I called and left them A message around 10 PM and immediately got a call back from Zoro. He was very informative, and it turned out my water heater was still under warranty. He came by took a look while I was at work store got my Bradford white water heater part exchanged for free. He quickly fixed it send me a message and I paid by credit card. I didn't meet him in person but my water heater now works and I'm very happy to not be taking sponge baths anymore. More importantly I got the wife of my back!

Aldo V.

4/18/2016

A very good experience!! My water heater gave out and these guys were able to come fix it, with a same day appointment. Not only that but they had the most reasonable prices in the area and they got the job done quick. Highly recommended

Kristen S.

12/02/2018 12:00:00 SA

Z&H Plumbing responded quickly to my request for a quote to replace my old hot water heater after it failed and came out the same day to do the replacement. Their prices were also very reasonable. Thanks Z&H!

chris c.

11/09/2015 12:00:00 SA

Called zorro after reading reviews on yelp. We needed a water heater installed after ours rotted. We're were quoted a price and we set an appointment. The price for the unit was more than fair ( we did our research ) , and the price for labor was also a very good deal. Our water heater was in a difficult place and we were charged exactly what we were quoted on the phone . The workmanship was excellent and they ( zorrow and jerry ) were super tidy. Very honest and highly recommended . We will be using them in the future for all our plumbing needs ..

Gabby T.

7/28/2016

This company was recommended by Water Heater Doctor, knowing that I needed ASAP service. I called and Zorro immediately asked to me send him pictures of the water heater and what the problem was. He quoted me a price over the phone and was able to send out his guys the next day. They were on time and done within 15 minutes. They charged the quoted price. The guys also made recommendations as far as care and warranty suggestions for the water heater. Thank you for fast and reliable service!

Molly M.

04/07/2016 12:00:00 SA

This was an A+ experience! I recently moved and needed a gas line in my house re-routed to the washer/dryer area, but I knew almost nothing about how to fix this issue. The dryer is being delivered this weekend, so I had a very limited window in which to have the work completed. Zorro responded promptly, scheduled an appointment right away, and assessed the situation quickly. He arrived on time with another plumber who was also very nice and did great work-- I'm sorry to have not caught his name. They set to work right away, and afterwards walked me through the gas line set-up in case any questions come up later. As so many have already pointed out, Zorro brings an exceptional amount of knowledge, expertise, professionalism, and consideration to his work. I'm glad to have found a go-to plumbing company that I can trust to do a great job!

Andy W.

04/05/2016 12:00:00 SA

These guys just did a quick and professional job of replacing our water heater which wasn't exactly the easiest to access as it was in a water heater closet on a balcony. As we have a toddler, my wife was worried that the plumbers would track in a lot of dirt but these guys kept our place clean. They even brought their own shoe covers. Quick to return calls and great service. We're sure to call them again for any future plumbing issues.

Laura D.

11/19/2016

Zorro was very easy to work with. He answers all your questions and gives his professional opinion on what is the best solution. He replaced a water heater. He arrived on time, was courteous, and cleaned up after himself. The whole process went smoothly and would recommend him for your plumbing needs.

Martina P.

3/30/2016

I had one garbage disposal that hadn't worked the whole time I've lived in my house, and another that broke down over six months ago, it wasn't until my water heater started leaking that I knew I had to finally bite the bullet and deal with a plumber. Wow did I get lucky to find these guys, not only did they come out within a few hours of calling they were able to install two new garbage disposals and a new water heater the same day and for way cheaper than I had expected. Will come back to them with all my plumbing needs. Highly recommend!!!!

Pr G.

3/19/2019

Zorro is a true professional. I contacted him through Yelp and he was easy to communicate with. He gave us an estimate to replace our busted water heater and we went for it. He gave us a 3 hrs window appointment and I asked him to let me know when he was close to being at my home. Unbelievable but true he actually texted 15 min before arriving, less than one hour in the time window. He and his helper worked very efficiently and did a great job. They worked on a Saturday but did not charge extra for it. And...he did not leave a Z on the door of our garage! Great company!

Matt B.

12/09/2015 12:00:00 SA

These guys are great! I called them for a water heater replacement. They had the water heater I needed in stock and we were able to schedule the install almost immediately. Their prices are competitive and fair and the service is prompt with quality work. They accommodated my schedule, finished the job quickly without complications and even pointed out a couple of minor problems that I hadn't noticed and took care of them right there on the spot. Zorro and Jerry were polite and knowledgable. I will definitely contact these guys for any service I need in the future.

Brenden S.

07/05/2016 12:00:00 SA

Two thumbs up - Zorro and team were super-responsive and helpful. They rearranged their schedule to accommodate my need for a same-day appointment (after my heater went caput), provided an overview of the two options, and steered me towards the one that was right for my house. A+.

Kristina K.

3/14/2016

This company is so professional. They know what they are doing. I've been having problems with my water heater. I Called some other company to come take a look at it . They were very rude. Then I called ZH plumbing and They installed my new water heater. They took care of the situation right away. Very fast response, no problems , excellent customer service. Great price. They are honest, and very knowledgable. I highly recommend ZH plumbing for all your plumbing and water heater needs.

Molly P.

5/20/2017

Got my water heater replaced and a new sink faucet added for an affordable price. They also got back to me quickly and did the job fast also. Would recommend to anyone!

Julia M.

03/03/2019 12:00:00 SA

i was having such a hard time getting a water heater from home depot and amazon. First,I ordered one from home depot, it had a 2 week delivery time, and when it got here it was the wrong hook up and i had to return it. Then, I ordered another from Home Depot which had a 2 week delivery time and after one week, i got an email from Home Depot saying that they are out of stock....!? , Then, i ordered one from Amazon, with a two week delivery time, and after 2 weeks i got an email saying that my money will be refunded because the water heater is not accepted by california law....!? I was very afraid that my 6 year old leaking water heater would give up and the family would be without hot water during this cold spell..... Then, i went on line and found the plumbing company with the best reviews Z and H.....i called friday afternoon, the next day they came with a new water heater at 9:00am , and installed it.!!!!!!! They are now my Plumbers for life!! I spoke to Zorro, who is extremely thorough and professional. He asked for pictures of my old one, pictures of the stairway, and measurements of the doorway ,in order to make sure there would be no mistake in size..... I totally trust their work ethic and, that they won't sell me something i do not need...Their advice was intelligent and relaxing to my frazzled nerves from all the delays....

Noelle L.

10/26/2016

We had a great experience. They were quick to respond, they were on time and provided excellent professional service. Their prices were reasonable and they were also very tidy and respectful of our space. We would definitely use them again as well as recommend to friends and family.

Suki Y.

03/02/2019 12:00:00 SA

Zorro contacted me right away. He was smart to ask for photos of my broken garbage disposal so he brought the correct sized replacement. He gave me a reasonable quote, showed up exactly on time, installation and was completed on time so I could get to work. He also fixed 2 leaking faucets, one I had asked him to fix, and one I discovered day of. Pricing was reasonable, and there was no upcharging or additional hidden costs. I would use them again and recommend them.

avo m.

03/03/2015 12:00:00 SA

Thanks to Z & H plumbing guys. They helped me to get my water heater installed. Special thanks to Zorro who is super understanding and patient. These guys are my too go guys every time i have help with plumbing and installation and replacements. Great work.

Sean K.

2/28/2017

Showed up early. Worked quickly and provided pictures of the work they did in our crawl space. Friendly and professional. Would definitely go to them in the future for plumbing needs.

S. F.

7/15/2017

I was beyond stressed out last night when the drain valve flew off of my hot water tank after midnight. The entire room was filled with water, I stayed up until 4am clearing the water out and mopping up the room. To my absolute surprise when I called Z&H plumbing I explained everything to Zorro and he would still be able to come out today after he finished up other clients!! Today is Saturday therefore I thought no one would be able to help me. I was so relieved & happy I felt emotional. Zorro & his partner showed up earlier than I expected, they began working immediately. He not only changed out my old dilapidated hot water tank he replaced it with a larger capacity tank at no extra charge!! They cleaned up the debris that had come off of the old clunker and showed me what to do in case of an emergency. From my personal experience I have found the plumbing company I will use for this day forward. Fast, courteous and professional is all I can say. They left me feeling as though a huge weight was lifted off of my shoulders. One more happy client to add to all the others! Thank you Z&H you guys are awesome!

Karen P.

2/27/2015

I had to have my water heater replaced so I searched on yelp and found ZH plumbing. I was extremely happy with their service. Not only were they professional, but also gave me the best price. I definitely recommend their service to anyone that needs plumbing service including water heater replacement. I give them a 5+ stars.

Ming H.

10/20/2018

Great and efficient service. Zorro was very responsive and answered all questions. Job was extremely clean. Highly recommended.

Hector D.

10/18/2016

Zorro came out to check out our faulty old water heater, and swapped out the thermocouple to get it going. He warned us that it was going bad, and gave us a quote on the replacement heater/job. No pressure on changing it out right away, nor wanting to reinvent our water heating configuration. Sure enough, after a month or so, it died on a Friday when family happened to be visiting. He came out the next day and changed it out, taking care of everything. All at a fair price.

John Y.

6/17/2018

GREAT SERVICE!!! On time, clean, efficient, professional and reasonable priced. Water heater was replaced within an hour. Highly recommended!!!

Todd G.

6/17/2016

Had a great experience with Z and H. My hot water heater died and needed someone to fix it asap. They came the next day. They quoted me a time and came within the stated time frame. They picked up the hot water heater for us-which is convenient. They kept me in the loop through texts as to there ETA. The price was fair and they were done in no time. Very thorough and cleaned up as they went. Hauled the old hot water heater away. Very polite! He explained to me how to light the heater if it went out. Very knowledgeable about the product. I'd definitely use Z and H again.

They arrived in a brand new Mercedes work van.

Sean T.

2/17/2015

I called on a Tuesday morning and talked to the guys about wanting to replace our existing water heaters with tankless ones. We went over the basic options on the phone, and made an appointment for the next day. On Wednesday morning they came out and looked at our situation. Our existing gas line did not have enough capacity to handle our current needs and handle the high demands of the new tankless heater. We talked about the options of replacing the existing heaters, or going with the tankless heater and having to run a whole new dedicated gas line. The guys were very forthcoming with the fact that if I wanted to do it as I envisioned it there would have to be extra cost and time involved.

I decided to go ahead with the tankless heater and new gas line. The three person crew showed up Thursday morning and got right to work. They were very professional with all of their dealings in my house. Removing the old heaters and installing the new tankless was the easy part. The gas line was a difficult process. They could have stopped working at 5pm and come back the next day to finish the job, leaving us with no hot water. However, the entire crew stayed until 9pm to make sure the job was done correctly and on time. I give them lots of professional credit for taking the extra time to do the job right the first time.

Yasmin L.

10/06/2016 12:00:00 SA

I am very happy with the service.
They showed up on time, did a professional work and good pricing.

Troy M.

10/04/2016 12:00:00 SA

Zorro provided great service, was on time, prompt, and we had hot water instantly, he repaired our water heater

M L.

09/11/2015 12:00:00 SA

I need to replace my old water heater. Called Zorro and made an appointment. He and his assistant showed up on time and started working on the replacement right away. I asked him in regards to the water routing for the water heater, and the team helped me make a better water route under the house. They also make sure the water heater is securely fastened. Great service!

Al D.

5/16/2015

These guys are ACES. When my hot water heater bit the dust (which I discovered by enjoying an ice cold shower late at night) Zorro and Jerry came right over to save the day. They took out my crappy water heater and gave me a kick butt modern new one within a couple of hours. THEY RULE! Plus they were super nice and answered all my stupid questions and taught me how to light my pilot light. (yes, I needed a lesson) Call these guys if you want someone awesome and reliable.

F. Z.

8/25/2015

If I could give Z & H Plumbing ten stars I would. First of all, I called them and in the same day they were able to schedule me, give me an estimate AND install a new TANKLESS hot water tank! They installed it up to code in record time. Their professionalism and attention to detail was amazing. They went above and beyond the call of duty. I also must add their price was half of other estimates and they also were able to give me a ten year warranty on my new tankless water heater. I will never use another plumber again, these guys are amazing!!!!

Jonathan J.

1/24/2019

Best response of several plumbers I called. Prompt communication via text. Small job, they did it honestly, quickly and for a fair price. Threw in a water heater part no extra charge. I will use again.

Michael H.

9/17/2016

Zorro helped me redo the piping around the water softener and water main. Great communication and very efficient. He was in and out in about an hour. No complaints here!

Andrea D.

5/23/2015

Living NYC I really needed a plumber for my residence in Los Angeles. I found zorro on the Internet and was quite surprised how wonderfully their work turned out. They were quite inexpensive and did the job right away(that same day). I will continue to use them in the future and recommend them to others who have a plumbing issue.

lina m.

1/22/2016

My water heater went out and after getting an outrageous quote from a nationally advertised company and some unresponsive calls in to other plumbers, Z & H Plumbing came through. They quoted me a very competitive price on a top quality water heater and showed up on time as promised. The installation was quick, clean, professional and the final bill was less than the original quote. These guys are good, thanks Z & H Plumbing!

Katie F.

05/09/2016 12:00:00 SA

Z&H were incredibly accommodating in scheduling, coming the next day for a gas line repair and working around my availability (and my difficult building management) for a leak in my shower. They arrived on time, worked quickly and respected my home by wearing boot covers and cleaning up after themselves. I couldn't recommend them more for any plumbing needs and will definitely hire them again.

E N.

09/06/2018 12:00:00 SA

Needed to replace a broken water heater. Very fast to respond. Easy to work with. Did a good job.

Jessica A.

1/13/2018

Z&H Plumbing & Water Heaters are, by far, the best in service! I was looking for a plumbing & water heater expert with a 5 star rating because my water heater broke down and the 4 other companies I called were very disappointing in terms of basic customer service and available appointments. Z&H met all my expectations. Starting with the first phone call, I didn't reach a live person but the voicemail greeting stated they will return your phone call within 10 minutes, and not only did I get a call back in 10 minutes, it was the owner himself who called back. It was easy to talk with Zorro and to book an appointment. His two technicians came to my house on the agreed upon appointment and they were very professional. Unfortunately the part needed for my water heater is something that had to be ordered from the manufacturer because it's not sold in stores. The part arrived in two days and it wasn't difficult to book another appointment with Zorro's team. The came the very next day and installed the part. Unfortunately, because I really do have a lousy water heater (DO NOT BUY WHIRLPOOL!), and timing was bad, a few hours after they left, something else went wrong. They came back that evening (great customer service!) and assessed the problem and found that the burner died. My husband ordered the burner and the pilot assembly from the manufacturer and arrived the next day. I called Zorro again to set up another appointment for his team to come over to install the burner, and he set up the appointment for the very next day. Not a lot of plumbing services do that. They came this morning and installed the burner, and let me tell you, it feels so darn good to have hot water again! Thank you Z&H for your services!

Lauren T.

01/04/2016 12:00:00 SA

I called on the new year weekend after my water heater broke all the sudden after only six years. Spoke with Zorro on Saturday and had an appointment scheduled for the following Monday after texting him a picture of my old water heater/receiving a quote over the phone. He was not the cheapest rate I got but he sounded very professional and responded in a timely fashion so we decided to go with him.
He showed up on time, did a fantastic job, and cleaned up afterward. I am very happy that we have hot water for shower again. I would definitely recommend him.

Chessie L.

12/31/2015

Yay! THANK YOU Z+H Plumbing for calling me back and getting out to my house the next morning on a holiday week. They asked for pix and diagnosed the problem with a cost estimate over the phone -- and he was right - no overcharges, no hidden fees or surprises. AND on a super busy week when everyone was either too busy to return my call or had a two-week wait...call Z+H - they rock!

Sy C.

12/28/2017

I told them my problem and texted them what I tried. They came in about 1 hour and fixed my water heater in 20 mins with the part I needed to replace. They even tried to fix it without the spare part. Professionals.

Tim H.

9/15/2015

They came out and help me first thing in the morning when I really needed to get my water heater repaired. To make matters worse it was one of those days when we were having terrible rain and they had to work outside. Excellent service, honest guys. I will certainly recommend them.

Andrew B.

9/14/2015

They were on time, didn't smell like plumbers, were polite, and finished the job quickly and in line with the original estimate. I would be happy to have them come and work in my house again. Highly recommended.

Christina B.

12/23/2017

Our water heater started leaking Tuesday before the holiday weekend. We had two other companies come out to our place and say the water heater needed to be replaced and gave us a quote (of course having to pay for their opinion). With a lot of frustration with the other companies telling us one thing and not being able to follow through, I reached out to Zorro. He requested pictures of the water heater then sent me a quote...that simple. His quote was very reasonable and included a warranty and same day service. Once he arrived, it was installed within an hour and we were back up and running with hot water. Zorro gave me advice on how to prolong the water heater so we can hopefully make this one last for many years. He was very professional, and made sure everything was clean and back to the way it was before he left. Save yourself the time and frustration and just call Z&H plumbing right away.

Robin Q.

12/10/2016 12:00:00 SA

I decided to go with Z&H Plumbing for a new water heater based on other reviews I read here. I have to say that this has been the best experience I have had in a very, very long time. From my call being answered on a Saturday morning the first time I tried, to having a new water heater by 3 pm the same day, the service by Zorro and his technicians was amazing!

Zorro gave me a price quote over the phone so I knew exactly what I was going to pay. The technicians arrived when they said they were going to and were efficient and thorough. They cleaned everything up and even swept the dust away.

I wish all service companies had this kind of attention to customers. I will definitely be recommending Z&H Plumbing to anyone who asks - and even to people if they don't ask!

Cheryl S.

12/10/2016 12:00:00 SA

I had a leaky water supply line to my water heater. So first off, they answered the phone! I called a few other plumbers and there were quite a few that didn't answer or never returned my call.
Z & H texted me a price right away and that was the price I paid - they didn't add any surprise fees. They weren't the cheapest but they weren't the most expensive either. I feel their charges were reasonable and about the same as most of the other quotes I got.
I wasn't around for the actual work, but I was told that they arrived in the time frame given and were professional.
I also like that they e-mail you an invoice. I like to keep track of house maintenance stuff and not having to decipher someones writing is a nice bonus.

Lilly O.

7/28/2016

I called Zorro when I discovered my water heater was leaking. Well, he gave me a quote by text and was here early this morning! His workers were in and out within two hours. They were quick, cleaned up, explained the new valves and stuff!! I couldn't have asked for more. I recommend one and all to try them out! You will not be let down!

Justyna W.

11/30/2018

They repaired our water heater. It was the fastest repair I've ever seen! The appointment was scheduled for next day, they showed up on time and did the repair quickly and at a reasonable price. Highly recommend!

Choiwan E.

11/30/2015

They came on short notice. Did a good job, price was reasonable. Would use them again.

Noel i.

3/17/2018

I called Z&H Pluming for a estimate to replace my hot water heater. They texted me with fair price quote. Installation was prompt and professional.

Hayk T.

08/12/2015 12:00:00 SA

Can you say fast response time ! I had a leak in my bathroom. Not only did he take care of the problem but really honest. Most people will turn a little problem into a huge ordeal. He was quick and almost cost me next to nothing compare to a couple other quotes ! Keep up the great work Zoro !

Art O.

05/01/2015 12:00:00 SA

I highly recommend Z&H plumbing. It was a Saturday morning when my water heater went out. I contacted Z&H and from the phone call I felt the great customer service. An hour latter Zorro was at my door with a smile and ready to help. He recommended a tankless water heater. The installation was fast and clean and the price was amazing. Z&H Plumbing is my go to plumbers from now on!!!!

Janice I.

7/19/2015

Our water heater began leaking on a Saturday morning. Based on positive Yelp reviews we called Z&H and they quoted a price and advised that we could have a water pressure issue since this was our second water heater replacement in four years. I didn't sense that they were trying to sell us anything extra but rather prevent future problems. Their pricing was reasonable and they had someone here within 45 minutes, the whole water heater installation process only took about 2 hours. They did a great job and were ready to help on a Saturday without charging excessive weekend fees. I would certainly use them again.

Patrick S.

6/30/2016

Highly recommended! These guys are extremely easy to deal with. I called and was told to text Zorro some pictures of the water heater not working. He texted me back a reasonable quote, we worked out a time and date for him to show up. He showed up on time, worked quickly and I'm back to having hot water. Perfect.

Steve B.

10/30/2018

Z&H did a great job! Needed to have two new water heaters installed for my property. Zorro is knowledgeable and friendly and gave great advice on which model to get and what was needed to get it up to code. The prices are competitive with other plumbers in town. The difference was that they were very easy to reach and communicate with. Booking and scheduling were a piece of cake. They arrived on time and finished on time.

Isahak K.

6/24/2016

My water heater was giving me a hard time for a while. 3 different plumbers came and offered me to change my water heater. Finally I came across this plumbing company. They returned my phone call immediately and we set up the appointment. They came as scheduled and told me that there is no need to replace my water heater. They just fixed it and it works very fine right now. I highly recommend this great plumbers!

Kether S.

6/22/2016

Called Z & H Plumbing because my water heater wasn't working properly. They answered right away. I told them my predicament and Zorro asked if I could send him pictures of the water heater. I did and with on minutes he was able to set up a time to come fix the problem. We'll worth the call. Prices are fair and Zorro's worked ethic was great. Punctual, reliable and Profesional will definitely recommend.

Andre R.

4/23/2017

Great service, great communication prior using Yelp messages. Showed up exactly during specified time, finished the job very quickly, and extremely well done. Best plumber I have ever hired for a job!

Staci Y.

6/29/2015

Can't speak highly enough of Z & H! They were able to come out the same day for my leaking water heater which was such a relief- they arrived on time, assessed the problem, popped out to buy the proper water heater & installed it all within a few hours. (Faster than it took another company to even call me back for an estimate!) VERY much appreciated their good work & how reliable they were. I was so happy with everything, I had Zorro take a look at a few house projects I have going on so I could get an estimate & have them back again. Highly recommend! (And don't forget to use their Yelp deal!)

Francesca C.

10/20/2018

After having dealt with many plumbers over the years, who either were not the greatest plumbers in the world, were messy, charged too much as most of plumbing work is an emergency, I decided to check out Yelp as my water heater had a small leak. Since it is located in the garage, I could take some time and look for the right plumber, hopefully!
And did I find the right plumber!
Same scenario as many of the other reviews, after initial text contact, sent pictures, received a quote and he could do the job the next day.
He also replaced the circulating pump the day after, as that was broken as well, and he did a great job on that also.
Zorro has another happy customer in me!
Already recommended him to several of my friends, he is a delight to deal with, he knows what he is doing, you can see and feel that.
He most definitely is not in the business of taking advantage of you, like so many are. Call him, you won't regret it!
Thank you, Zorro!

Jason C.

10/15/2016

Z&H was quick and professional in replacing my garbage disposal. I'll definitely call them again when another plumbing mishap arrises!

Anissa M.

10/19/2015

We called Z&H Plumbing to install a new garbage disposal and repair a leak on our water heater. Both plumbers were very friendly. We will be calling them again next time we need plumbing help.

Anuta M.

03/05/2015 12:00:00 SA

Excellent Service. I had tankless water heater that needed maintenance. Zorro and Arthur showed up right on time,30 min they were done. They answered all my questions satisfactorily and gave me suggestions for the future. I immediately noticed a difference in the water flow and temperature. I highly recommend this company and will use them again. No wonder they have good reviews on yelp

Margo H.

08/07/2015 12:00:00 SA

I needed to get a new water heater. Z & H were able to come out the next morning at 7 am to give me an estimate. They were always willing to work within my schedule and very considerate. Their estimate seemed really competitive compared to other plumbers. I wanted a water heater that had an extended warranty (12 years). They had one available to install the following morning. They arrived, took out the old water heater and hooked up the new water heater in 45 minutes! Its been working great! If I have plumbing problems in the future, I will totally use them again!

April M.

10/06/2016 12:00:00 SA

Zoro was fantastic. He responded very promptly to my calls and texts from start to finish. He gave very fair and accurate quotes for both repairing and replacing our hot water heater and did not try to sway my decision in one direction or another. I even got a quote from a second company to make sure the prices were fair and the other company's quote was hundreds of dollars more. Zoro was very straightforward and professional. I would definitely recommend Z&H to a friend.

ethan m.

1/30/2018

I enlisted Z&H services to install a tankless water heater at my home. I am very happy with the job they did. They were timely, professional and honest. I will continue to use them for my plumbing needs.

Tina M.

1/30/2018

I called Saturday and they were able to fit me in first thing Monday. I even had to rearrange the time a bit and they were able to accommodate and showed up on time.

Cobra Commander C.

05/02/2017 12:00:00 SA

Zorro is not only truly professional but truly a fair man. I had request a estimate on a job today as I just found leaking in my crawl space, my regular plumber couldn't handle being in the crawl space. So after calling several companies and getting many of them asking $100 or more just to come out and give me a estimate . I reached out to Zorro and his company. He offered to come inspect the damage and said it would a free estimate. He came within a hour of talking to me and was able to quickly find the issue. Sadly it wasn't something his company could do as it was more of a fulling replacing the shower base and not a piping issue. He inspected that bathroom interior and recommended me what I need from a contractor. He went above and beyond for me and I couldn't even be his customer. But Zorro you have won my loyalty and my future business if I ever need a plumber. Thank you so much for your time brother . Thank you for being honest and fair with me.

Sean A.

1/28/2018

life saver! after I called 5 other water heater companies near my zip code, Zoro called me back within 10 minutes. he gave me a quote and a very reasonable price. he performed the work ahead of schedule and saved the weekend. this has been the best experience with a water heater company

Arina K.

10/06/2017 12:00:00 SA

Highly recommend Zorro. Our water heater broke and he was able to come on the same day that I called to take a look. He had to come back a few days later once a replacement part arrived but it turns out we had to replace the entire unit. He bought a new one and installed it, again, on that same day. The whole thing took less than two hours, including driving to the store. Super prompt and efficient, would use again.

Peter S.

1/21/2016

Great service, used Z and H plumbing twice so far , to put water pump for my tankless water heater and also expansion tank. Calls are called back right away, prompt service and great communication.

thanks!!!

Julio P.

7/24/2015

We called based on the reviews. We got a hold of Zorro right away. I think this is the first time we hear directly from the actual plumber who's going to do the service. It's a family-owned business, another plus. They really care about the services they provide: no catches, surprises, shortcuts or bluffs. They came on the earlier side of the time-frame they gave us: first time for us. We felt they worked on the problem (older main line clogged by roots) in a very thoughtful and meticulous way. They didn't hesitate to spend time and resources to get it right. After the service they actually gave us options for future solutions rather making us feel like we were between a rock and a hard place with a single, and expensive, way out. We parted with a sense of trust and partnership for future plumbing needs. We highly recommend them.

Anastasia F.

3/24/2015

I was getting ready to go into work one morning when the toilet & all the drains In my home started backing up. My husband wasn't home and this was the first emergency we had happen to our home. I turned off the water into the toilet & ran down to the basement to turn off the main valve (& every knob I could see.) I ran back upstairs & started bailing water into the bathtub from every sink.

I figured all the water was coming from the wash I had started earlier. It took over an hour before the drains were stabilized enough that I felt safe enough to leave the house. During the day I called around to a few different sewer repair companies. The first plumber wouldn't provide their hourly rate over the phone. The second one gave me a really low estimate on the job but said he would have to see the problem first. That made sense but my main line was a problem for him. It's only accessible from the crawl space or the laundry room. He irritated & told me it was impossible to pull his auger up my stairs without 2 other guys.

When my husband got home he decided we would try to fix the problem ourselves. We found a dozen techniques online... Everything from dish soap to running a handheld auger down my main line. Nothing worked so I realized it was bigger than a DIY project. We did a little research online for sewer replacement and found Z&H Plumbing. After reading all the comments & average costs to clear sewer lines I decided to call the following morning.

The person I spoke to said they had a plumber who's last job that day was in my neighborhood. Sam arrived promptly at 7pm and got started right away. He was a nice guy, very professional and was conscientious about scratching the paint on my door jams & walls. He pulled his auger w/blades (about 2ft wide) up my front steps & immediately went to work. He removed the old folding door leading into my laundry room so it wouldn't get damaged. After breaking 2 blades in my sewer pipes he sent a camera scope down & identified the problem. The sewer camera inspection showed there was a clean break in the sewer line right next to the house. Something I was lead to believe the previous owners agreed to take care of 2 years ago. Sam cleared the heavy roots that had grown into the sewer line enough for my drains to be temporarily functional. He advised me of precautions to consider until the sewer line was repaired. The next day he returned with more help and finished the job. Everyone from ZH plumbing was so knowledgeable and personable. Would happily hire again.

John C.

5/15/2018

Zorro and his helper came in less than 24 hours. He didn't try to upsell me and the price he gave over the phone was what I paid. He answered my questions as the installation went along and cleaned up everything as if they had never been there. And he arrived at the time at which he said he would. Very pleasant and professional. I will use Z&H again.

Paul W.

4/24/2017

Zorro is really professional. He provides a clear and nice job. Quick response when you have question and problem, 5 stars would just match his service.

Carl M.

09/09/2018 12:00:00 SA

Woke up one morning to see water at the base of my water heater. Checked out Yelp to get a few quotes to get it fixed ASAP. Sent pictures of the leak and heater to Z&H and they came as soon as my schedule allowed and replaced my water heater at the price they quoted. Great service and professional. Definitely will use their services again.

Laura L.

4/23/2016

Thank you Zorro from Z&H Plumbing!
Our old water heater was leaking, and after a morning of cold showers Z&H came to the rescue! We had same day service! Zorro replaced our old hot water heater, and took it away.
I was very impressed with the prompt service, and excellent installation. I found Z&H from Yelp reviews...I AGREE.. 5 STARS!

Christina B.

8/25/2016

This team is awesome!! They took our call right away and devised a plan to get it done as fast as possible. We had a water heater leak that was actually leaking water into the bottom floor of the house from the garage! They had me text them pictures of the tank so they could give me an honest estimate of what a new tank would cost (turns out it had to be replaced becuase of the way it was leaking and it just being old) and they got back to me within 10 minutes with the quote. They said they could be there within 45min to an hour with the new water heater. They qouted me a time frame 10am-11am, which they stuck to. Very communicative about everything!
Once they arrived on time, they assesed the situation and got right to work. I asked for an additional underlining pan to be added and Zorro said no problem. While his other guy worked on dismantling the old water heater, he would run to the store and purchase that for us. He was back in no time. They finished the job in a timely fashion. They also discarded of the old water heater for us.
Once the job was finished, Zorro politely texted me. I appreciated him utilizing this option of communication. It feels much less invasive than someone barging into your home looking or calling for you. Zorro then answered any questions I had, explained all the work they did and what to expect once the water turns back on. He also let me know he will be emailing the invoice.
The good communication didn't end there. He texted once he sent the invoice (which was also prompt) , thanked me again and wished me a great day. All in all, a very efficient, pleasant and hassle free experience!! Thank you Zorro :)

Jie D.

4/15/2018

I have sent multiple request in yelp and Zorro is the only one that reply to me with a small job. He is quick, straight forward, on time, get the job done quickly with good price. And Good customer service. I would highly recommend him. I would definitely hire him again if I have any issues in the future.

Dave R.

8/15/2016

Zorro was excellent. He had to do some quick research to see if my boiler was under warranty, he got back to me immediately. (The price of the job was half the price as it was still under warranty. He explained all of this before commencing the job).

He quoted a price, arranged a time, and did the job really quickly. He was great over the phone, and was great on site.
I am now clean and VERY satisfied.

Jacob M.

12/09/2017 12:00:00 SA

I needed my water heater replaced as well as hot and cold water valves replaced. I found Z&H on yelp, noticed they had such positive reviews and contacted them. I had a detailed quote within 10 minutes, and they were able to accommodate the time I requested on a weekend. They were on time, efficient, and did a great job. I would highly recommend them and would use their services again in the future.

Jason L.

04/07/2018 12:00:00 SA

I had simple garbage disposal swap. The guys were over here on time the next day. Job done in 30 minutes. Highly professional guys and fair price. Highly recommend.

Jackie P.

04/06/2016 12:00:00 SA

I don't write reviews on Yelp often, but to be simple they satisfied all my plumbing needs.
I had some minor pluming repairs and needed to fix it ASAP.
Zoro send plumber on same day knowing that this is emergency, Jerry did clean and professional work on repairs and recommended to service my water heater in near future, as I never did any service on my water heater.
I'll call you guys again for any plumbing needs.
Highly recommended

Alyssa R.

8/18/2015

I was very happy with the team from Z & H Plumbing. They gave me great advice on dealing with a water heater replacement. The original water heater was in a location that would be difficult to service. They suggested moving the water heater to a new location. They did great work at a fair price.

Derrick Z.

8/18/2015

Very professional and outstanding services! I have never written any Yelp reviews but I had to write one for these guys. I had a shower faucet water leaking in my bath tub. I called and sent a few pictures to them to get an estimate. He got back to me immediately with a very reasonable quote. I scheduled for the services and they arrived my place a bit earlier. Better early than late or no show right? They professionally completed the shower faucet repair in less than an hour. Very polite people too. I got a Yelp deal so it's a even better price for me. Highly recommended!!!

Christine N.

08/10/2016 12:00:00 SA

Z&H was great. Zorro was very responsive and went out of his way to help us find a shower fixture that we wanted. He also installed a new tankless water heater, which has been working great for the past few weeks. It was easy to schedule appointments. I would definitely use Z&H again and would recommend them to others.

Scott P.

06/06/2015 12:00:00 SA

Hardest working guys in plumbing! Called Saturday morning for emergency water heater repair. They drove an hour and were at my home within three! Service worth MORE than their fee! Recommended whether you have an emergency or not. Incidentally, while they were here, my gardener broke a hose bid as the guys were leaving. They offered to fix it for free, but I was so pleased with their service, I paid them extra anyway.

Monica L.

11/29/2017

Great service! Zorro was very accommodating, and he did a great job communicating status and where the technicians were. We'll definitely use Z & H again!

Greg G.

3/17/2015

Amazing service...I used them on my Venues and they were prompted, responsible, reasonable prices and punctual. I highly recommend them. Keep up the great work Z & H Plumbing.

Jennifer R.

3/24/2018

Today was the first time I have ever had to use a professional plumbing company. I have had work done on my home and used a handyman in the past; however, the job that needed to be done was more work then he could handle. My kitchen sink was plugged on both sides. My home is almost 100 years old and none of the pipes have ever been replaced. My biggest concern was the main line under the house was the culprit. But ZH plumbing came in and saved the day. They were able to snake the main line and put all new pipes under my kitchen sink. Great job and very professional!! I will now use them for any plumbing issue that comes along. I highly recommend this company!!!

Konstantin M.

08/02/2015 12:00:00 SA

Z&H Plumbing gave me the lowest quote and were able to come by on a Saturday to unclog our toilet. These guys are fast, professional, and provided excellent service. I'll be calling Z&H for any future plumbing needs.

Ricki M.

7/26/2018

Class Act! These guys don't mess around. Hard workers, dependable, knowledgeable and super nice. They have worked on two plumbing projects at my house and did a superb job on install of new water heater and new toilet. I highly recommend.

John W.

7/14/2018

Zorro did an excellent job with a p-trap and faucet replacement. But what I appreciate most of all is his work ethic and professionalism. He was responsive from the beginning to the end. I texted him with pictures of what needed to be done and the parts I had. He quoted a very reasonable price, and we set a specific time and day. He showed up exactly when he said he would, he delivered flawless work and charged me what he initially quoted. I have additional plumbing issues for the near future; you know whom I'm going to call.

N L.

7/15/2015

I had to replace my leaking water heater and Z & H came over promptly and installed it in a couple of hours. They also saved me the hassle of disposing the old water heater and the box it came in and cleaned up debris from the install. I had some additional questions about the water heater afterward and they were still helpful and responsive. I'm very happy with their service.

Inman B.

9/25/2018

Zorro came in and fixed several plumbing issues I had in less than 15 minutes! He was very honest, fast, and saved me a lot of grief and money.

Justyn A.

05/02/2015 12:00:00 SA

I've had Zorro out to my house two times now. The first time was to do some copper repiping. Then again earlier this week to install an earthquake gas valve. Will definitely be calling this guy again!

Jon J.

6/30/2018

Straightforward, efficient, honest and hardworking. Quick to respond with very clear communication. Pretty much the ideal candidate for someone I'm going to pay for a job.

rob B.

2/23/2016

Thought I needed a new water heater as there was water on the floor, the wall and on the outside of the water heater. Called Z&H, got what I thought was a reasonable estimate and made an appointment for 6pm the next evening. I love evening service appointments as I don't have to take time off from work. They said they would be there at 6pm on the dot and they were.

The tech checked it out and could not find anything wrong with the water heater. He then noticed that an a/c drain tube had come undone and that was what was causing the problem. He quickly made the repair. He could have told me that the heater needed to be replaced and I would have said OK. Only charged me for the service call.

Top notch, timely and honest service. These guys will get my plumbing business for sure.

Enrique A.

02/09/2016 12:00:00 SA

Called z&h plumbing because my water heater had stopped working I spoke to Zorro about it over the phone and he was very helpful explained the possible problems and was very detailed. I asked for when he could stop by to check it out and he was able to stop by at 7:00am and was on time, I showed him the water heater he got to work right away and finished in about half hour and my water heater works great now. Price was good service was excellent I will definitely use them again for any plumbing needs

Yumi M.

7/23/2019

I'm so impressed! My place had an old tankless water heater newly installed by the seller's contractors. It worked fine for 10 months but recently it started to shut off while operating. Called the warranty company, they sent a local water heater service contractor to our place, and he quoted an insane price for all the work to bring things up to code. I wanted a second opinion and also I had a option to take the payout and shop around, so I came on Yelp and requested some quotes. Z&H was very responsive and even gave me a quote over texts after I sent some photos. It was way less than the original estimate from the contractor sent by the warranty company. The owner Zorro came by to check the condition a few days before the installation, and confirmed they would come back and do the work as quoted. And today they started the installation, starting off they found the drain line was not found outside the building! Turned out that the original contractors did not properly installed the pressure release drain line to the outside, but left it short inside the drywall in the garage! Unbelievable. But Zorro quickly found the exact spot where the pipe should be, cut out the drywall and re-routed the drain line to the outside really quick. They are very knowledgeable about tankless water heaters. They also let me know 1/2 gas line works fine with certain type of tankless water heaters, while the other guy said I should contact HOA (it's a townhouse) and upgrade the main gas line. It was going to involve so much work if I had gone with that guy, but Zorro brought Noritz EZ40 which works perfectly fine with 1/2 gas line. I realized it's so important to find the people who know what they're doing and I'm so happy I found them!

Stacey D.

10/09/2017 12:00:00 SA

Getting in the shower to find only cold water is no fun. I knew our water heater was on its last legs, so I wasn't too shocked. Called Z&H on Sunday, they were at our place on Monday and at he time promised. Installed new water heater and hauled away the old in in about an hot. All on a really warm day, while having to climb several flights of stairs lugging the old one down and the new one up. Super impressed and would highly recommend.

Pogos T.

10/08/2015 12:00:00 SA

They did a excellent work on my water heater installation just amazing job done by z and h corporation

Thanh N.

10/07/2017 12:00:00 SA

We found Z&H Water Heaters based on Yelp reviews. The water heater had broken in the morning, I just had a very cold shower and hot water is not something we can go without for very long! I called Zorro at 8am, immediately got a call back, and within an hour he was already at the house diagnosing the problem. New water heater was installed by the end of the day. The best part: I was at work the entire time! The water heater is outside and Zorro was extremely efficient and conscientious about sending me texts with recommendations, updates, and price estimates. After the job was done, he sent me a picture of the installed water heater and invoice. We really appreciated the efficiency.

May N.

03/07/2015 12:00:00 SA

My hot water heater was leaking into my closet in the house. I had called at 7.45am and by 10.00am a plumber was already at my house. Very informative, did not try to sell me any other services, gave me approximate time for completion of installation and was pretty much spot on. Professional. Would definitely recommend this company and would use them again.

Justin S.

1/23/2016

These guys were great! Called them around noon because my hot water heater was leaking from the bottom. They helped me find out how old my system was (18 yrs) and we realized it was time to replace it. They came out around 2 and it took them about an hour to replace it. Very friendly, easy and professional. Go with these guys.

Rich T.

1/13/2018

I received timely responses from Zorro which was appreciated via text and yelp. He came on time and the install of a new water heater was done within an hour (likely sooner). It's great to have hot water again. Thanks again Zorro!

Arthur S.

09/10/2015 12:00:00 SA

Truly great service. They were great on the phone and came out immediately . The price was honest and the service was exceptional. Highly recommend these guys.

Betty H.

7/23/2018

Definitely recommend. My water heater broke yesterday. I sent a request for a quote and Zorro responded right away. Not only did he have the most reasonable price estimate for installing a new water heater, but this was also the most efficient and painless plumbing experience that I've had. He gave me a time window for the appointment, texted me when he was on the way, and completed the job in a professional, timely and efficient manner. Excellent service.

Michael K.

01/01/2018 12:00:00 SA

I hired Z&H to replace my water heater and they provided outstanding service from beginning to end. Their conduct was highly professional and collaborative on my specific requirements, with a clear written estimate and no hidden charges at the end. Through no fault of their work, there was the tiniest leak from one pipe. They were incredibly proactive (actually asked me to check new heater hours after installation) and fixed the next day with no prompting on my part. Very impressive vendor and highly recommended. I would not hesitate to hire them again.

Anthony F.

05/09/2018 12:00:00 SA

Great, prompt service! Zorro got back to me right away and took the time to answer all of my questions. His price was better than a local plumber's and we agreed to have a new water heater installed the next day since this was not an emergency. Had it been an emergency, I have no doubt that Zorro would have sent someone right away. Vic and another technician showed up on time and completed the job efficiently and quickly. They were very courteous and took great care in keeping everything neat and tidy. And Vic was very patient with explaining the general maintenance of the unit. Overall, a great experience!

Matthew K.

09/02/2015 12:00:00 SA

They did a great job! They made time to fix my broken pipes with their busy schedule. They copper repipe on water heater and washer. Very knowledgeable, friendly, and good price. I highly recommend them. Thank you!

DOUGLAS R.

8/26/2015

After another company totally botched my water heater installation I was fortunate enough to locate Zorro and his company.
I called in a panic on a Tuesday night. He responded with a few questions regarding size, space etc. got back to me within a half hour with a fair price. I agreed.
The next morning he showed up with a high quality water heater that fit the space. He installed it perfectly and was finished in just over an hour.
Highly recommend him and will be calling him for all my future plumbing needs.
Thanks!!

Lucy M.

2/24/2017

Responded to my inquiry immediately and concisely. He was selected out of 15 different plumbers that we looked at. Arrived on time, professional, and competitively priced. Would definitely use again. Excellent customer service

Timothy M.

05/03/2015 12:00:00 SA

We contacted ZH Plumbing to do a water heater install at our rental property. The current water heater was still functioning but was very old. We wanted to replace it before re-renting the condo. We spoke with Zorro on the phone and asked for an estimate. He sent a plumbing tech to the condo to determine the cost. Out of the 3 water heater repair services I had give me estimates, I felt Z&H was the most professional and qualified .The day we installed the new water heater, the technician showed up on time, removed the old water heater, and installed the new one. The whole process went very smoothly. We were very pleased with ZH Plumbing and will use them again. They were prompt and courteous.

Bill D.

12/19/2015

Called Z&H plumbing from yelp reviews. Water heater was about to die and needed to be replaced. They are exactly what you want from a plumber. On time, did a great job cleaned up afterwards. Competitive prices. They also found that I had too high water pressure. Regulator went bad as well. Didn't have on hand on a Saturday but will be back to swap out the regulator on Tuesday am. Will definitely use again in the future!

Lisa K.

12/18/2017

Super responsive and communicative. I had a clogged bathroom sink and this place had the lowest estimate ($85). Zorro came out and fixed it in a jiffy, plus he fixed the other sink which was draining a little slowly. Staff in my building gave him the runaround about parking, which I felt bad about, but Zorro was very nice and accommodating. Definitely recommend Z&H

Ian C.

4/13/2018

Excellent work! Very knowledgeable and reasonably priced. After having my tankless water heater crap out on me I spent the night researching companies to call the next morning. I lined up 5 different companies with pretty good reviews and called them all 1st thing. Zoro with Z&H not only gave me a competitive price but was able to get all the parts and come install same day. By 4pm that afternoon I had running hot water for my family. Have some more plumbing needs in my house and def will be calling Zoro!!!

S S.

11/18/2015

My water heater stopped working and I got quotes from two other companies before calling Zorro. I had already been told that I would have to upgrade to a tankless based on the configuration of my house. Zorro's price was in the same ballpark as the others but he was so responsive, straightforward and friendly that I trusted him to do the work. He came over within 2 hours of my call, gave me an estimate, and we scheduled the work for a few days later.

I needed additional electrical installed to power the water heater and he coordinated that work with his colleague at a reasonable price, and I didn't have to bid that work myself. He also worked extremely fast - work that I was told was a 10 hour job by others, he completed in about 5. He hauled away my old heater and there was no mess left behind. The end product looks very nice and I'm happy to be done taking cold showers.

I'll definitely call Z&H in the future for plumbing needs. All of the 5 star reviews on here know what they're talking about.

Sylvia S.

7/17/2017

Contacted for an estimate and time frame to get work done. Excellent communicator and responsive to questions and shows up as planned. Two thumbs up. Would definitely use again.

J B.

7/16/2015

I had a very strange problem with my cold water not being cold. I called Z&H and they came out the next day to check. After a pretty thorough investigation, they found out that the city water was the problem and not my house which is great. They were very professional and nice and the best part is that they didn't even charge for the visit.

I would recommend them anytime!

Thanks guys!

Aram B.

3/26/2015

Great professional affordable service my water tank was leaking after having numerous other plumbing company's come and give me the run around I finally came across Z & H plumbing they came in replaced my old water tank with a tankless water heater. I personally highly recommend their service im a customer for life thank you guys so much for you're outstanding and professional service 5 stars for sure.

Keith P.

11/12/2015 12:00:00 SA

Called these guys after reading such great Yelp reviews. Did not disappoint. Zoro returned my initial call promptly and gave me a free estimate. He came out to fix my water heater's pilot assembly early in the morning so we would have hot showers before work! Very friendly and professional. Will use again in the future (though hopefully not anytime soon, lol.)

Would definitely recommend.

Ryan S.

07/10/2017 12:00:00 SA

Great communication, accurate price estimate, courteous and professional. Thanks for becoming my new go-to plumber!

R C.

3/20/2017

Zorro explained patiently and thoroughly about questions that I asked. His price includes everything including hoses (where some companies may not include over the phone, but may ask during visit). He gave me some discount upon request. Honest and prompt on showing up. He cleaned all the dusts and spider web around water heater.

Irina S.

3/16/2015

This is 2nd time I'm using my Z & H Plumbing in 2 months.
1st time i needed a emergency plumber for unclogging my kitchen sink drain line and garbage disposal replacement.
2nd time was my water heater replacement, i had water heater that was 8 years old with no problems.
I have a family of 4 and 40 gallon water heater was enough for us bat after my parents moved to live with me, we start running out of hot water so I decided to replace water heater with bigger 50 gallon water heater.
Price i got from ZH Plumbing was $950 including water heater and installation for 6 year warranty, i wanted to get few more quotes and called few other local plumbers bat after getting prices ZH price was 10-15 % lower then other companies.
Zoro arrived on a scheduled time and did the work in 2 hours, even he had few little extra work to do to get the job done, he did it all that extra work not even charging me for it.
Thank You Zorro and ZH Plumbing for good service and good work, you guys are the best.

Bowen G.

03/08/2016 12:00:00 SA

Fixed my water heater efficiently. Good service. The only reason they didn't get a 5 star is because they were 30mins late. But not a big deal.
Recommended

Darrell H.

10/27/2017

Had to replace a water heater on a Saturday, checked yelp and called Z&H Plumbing. They arrived on time, did very neat quality installation at a fair price. I will use again and recommend them!

Edmund H.

2/19/2018

Long overdue review, but Zorro is awesome. He actually answers the phone, is very communicative, on-time, professional, and gets the job done quickly and efficiently. He first helped me with installing a gas valve for my dryer, and on another occasion with a dislodged pipe and clogged kitchen sink. He also took a look at my tankless water heater and said it was really old and should be replaced...judging from the loud noises it makes when it is on, he is spot on and I will certainly be looking to him to replace the water heater when the time comes.

Scott T.

2/19/2016

I came across Z&H through Yelp. I was actually trying to get an online quote from a competitor, but Yelp suggested a number of other plumbers (including Z&H) to get quotes from as well. Good thing I did. Z&H responded to my request for a quote within a few minutes. We set an appointment for them to come and take a look the following evening. They showed up ON TIME without any reminder for me. Having dealt with a number of other professionals, I cannot explain how much I appreciated that.

Z&H's pricing was very competitive. I found a bid to complete my work that was about $50 less, but I was so impressed that Z&H took the time to come out (without charging me) and showed up on time that I went with Z&H. I'm glad I did, because they showed up on time to actually fix the problem, and finished it faster than originally estimated. Great job!

May R.

10/12/2015 12:00:00 SA

Do yourself a favor and just call Zorro. Don't waste your time calling around for other plumbers.

The water heater at a rental that we own broke and I called a few different places. Zorro responded quickly and was able to go check out the water heater in less than 2 hours. He provided me a quote to fix the issue (which was reasonable to begin with) but then actually charged me less because the job went smoother than he originally anticipated! I couldn't believe it!!!! On top of that, he was very nice and patient in explaining to me what the issue was and what was fix was.

I added him to my contacts on my phone because there is NO reason to call anyone else if I ever have another plumbing issue!

Yogini L.

1/28/2016

After dealing with a couple of other big name plumbing companies, whose quotes were crazy high. (what are they smoking?)Called Z+H( based on yelp reviews) told him I wanted a new Bradford White natural gas water heater, and wanted a quote over the phone, didn't want to waste anymore time. Price was fair. Came + looked. Got it done the next morning. He will be the first person I call with any other plumbing situations. Thanks Zorro!

Ant N.

9/21/2015

Very impressed. I called Z & H this morning regarding a fault with our boiler. They gave me a quote, then kept me up to date regarding arrival time via text. They came out, took a look and realized they needed a different replacement part. They're were back in a couple of hours and had the boiler fixed (all the while keeping me up to date via text).

They're professional and courteous. Definitely recommend them.

V T.

1/23/2016

There was a small water leak in the bathroom toilet. The leak was so small I didn't know where it was from. So I contacted Z&H plumbing. Zorro answered.

The next day, Zorro came on time. He inspected the leaking toilet and said that it was the fill valve that needs to be replaced. Sure enough! After replacing the fill valve, the leaking stopped. For all these, Zorro gave an affordable price!

Thank you, Z&H Plumbing!

Enid D.

09/07/2015 12:00:00 SA

These guys are great. They are punctual, reliable and professional. They came over today to fix our shower faucet because they knew how badly we needed it fixed. They did the job
so neatly and cleaned up afterwards too. EXCELLENT JOB....Thank you !!! Rachel

Hrach M.

05/05/2015 12:00:00 SA

Called various plumbers for copper repiping on my house. Got a lot of run around and pricing from a lot of companies. Had a very easy and smooth experience with Z&H. And they had the best price as well. Very honest, easy, affordable, and experienced company. Would use only them from now on and would recommend to my friends anytime!

Jamie R.

4/22/2017

Needed these guys for an emergency repair on the weekend. Galvanized pipe for hose outside rusted through and sprung a leak. These guys came quickly and worked fast to get the job done! Thank you so much!!

G N.

09/10/2016 12:00:00 SA

Z&H plumbing came to take a look at a leaking water heater within hours of my calling them. They were able to install a new one the same day. 5 stars for excellent service and responsiveness, would definitely recommend!

Hassan K.

12/14/2017

Fantastic service. They replaced my 50 gallon water heater with a new one ,very professionally, in about one hour from time of arrival which was in the same day of request. Good job Zorro

Beau B.

11/29/2017

Very knowledgable and quick to respond to my issue with the electronics of a water heater. Fast Great Service!

Gigi G.

11/20/2015

When my 26-year-old gas water heater started leaking, I knew it has reached the end of its life. A quick search through yelp led me to Z&H Plumbing. Made a quick call to Zorro on a late afternoon, & after an hour, he & his partner were in my home, new water heater in hand. Another hour or so later, the new water heater was installed & good to go! Both guys were professional, friendly, knowledgeable, quick & efficient. After patiently answering a few of my questions, they cleaned up & were on their way. I'm very happy with their work. If you want efficient & professional work done, these are the guys for you!

-Ann-

Tom O.

3/15/2017

My water heater perfectly timed it's capacity to disappoint and madden our family. My pilot light went out a few times over the course of 2 days and we had guests fly in around 10pm Monday night. Since I haven't given up my (old) man card yet, I spent a few hours Monday night pushing buttons, cleaning screens and using wrong tools on parts that didn't matter, then I gave up!! I sent a Yelp request for quote to Zorro at 1:30am and went to bed. I got up at 5:30am, he had emailed me, I texted him 2 pix and he said, yup, xxx is the problem, I'll be over between 1-3pm today He showed up early, fixed the problem quickly, cleaned the work area well, billed me $160 for a service 2 others quoted me at $225-250 and went on his way. He is classy, professional and a man of his word. Support the dude!!!!!

Cliff T.

3/14/2017

These guys are amazing! Fast, professional service. Scheduling them was a breeze, they showed up right on time and got the job done quickly - two drain blockages fixed in no time flat. Zorro is a pro!

Mei Lan W.

08/11/2016 12:00:00 SA

So our water heater stopped working last night and I called one other heating repair shop to see if someone could come and take a look at our heater. They were a week and a half out and recommended Z & H Plumbing as an alternative. I called and Zorro answered the phone and asked me to take a picture of the water heater. I sent him the picture and within 5 minutes, was given a prognosis and a estimate of how much it would cost. It was about 8:30AM when I called and he said he could have a technician there by 10-10:30. I left the house for about 20 minutes around 9:45am, and when I got back, not only were the technicians there, they had already repaired the heater and were just waiting for me to give them a check! I was so pleased with the efficiency and the quickness of Zorro and his team! They were ready and available to make the fix and even able to determine the problem with a simple picture. When I asked about the expectancy of the replacement part. John and George told me not to expect too much and that this may the beginning of the end of our heater. They told me it was actually better to buy a new heater if the same issue came up rather than spend the money on replacing a water which is almost at the end of it's life. I really appreciated the feedback. I highly recommend using them, especially for emergencies.

Genevieve J.

11/15/2017

Great response time/communication. They were at my house to replace water heater a couple of hours after I called. Super nice efficient employees. Price was very reasonable. Would recommend to anyone.

Joshua F.

1/31/2016

My garbage disposal was on the fritz. Called them and made an appointment for Sunday. Was given a two hour window via text which was super convenient. Zorro came in on time, respectful of my property, fixed my disposal within minutes. Made sure it worked. He was polite and professional. Would absolutely hire them again for any service. Keep up the good work z&h!!!

Manuel R.

03/01/2017 12:00:00 SA

First of all, Zorro's prices are very fair and competitive. Never once did he try to pressure us into buying a particular brand of water heater, which was very much appreciated. When he arrived, he was on time, professional and completed the job without any issues. Afterwards, he took the time to explain the features of our new water heater. You can tell that he takes pride in his work and company. If you ever need your water heater replaced, Z&H Plumbing & Water Heaters is the company to call!

Janet D.

11/01/2016 12:00:00 SA

Zorro is amazing! I called him because we were in a bind and our toilet had no water in it. That to me constitutes an emergency plumbing situation. When you're desperate and in a position like this you just want it fixed and quickly so it's easy to understand how you won't necessarily price shop because there is no time. I called Zorro he was so kind over the phone. He could probably sense my desperation but didn't take advantage of me. He came out the next day and fixed it for a very reasonable price. He also was able to quickly fix the garbage disposal something that we had been putting off for awhile. He's going in our black book as our go-to plumber. Thank you!!!

Mark L.

01/11/2016 12:00:00 SA

My pilot light went out in my water heater and I tried following the directions to turn it back on. After failing to turn it on I jumped on Yelp and searched for a company that had a lot of positive reviews in the LA area. I chose Z&H Plumbing & Water Heaters and gave them a call. I spoke to Zorro, explained the issue, and sent him a picture of my water heater. 2 hours later he showed up, managed to turn on the pilot light (without making me feel stupid, lol), showed me what I did wrong, and didn't charge me for his time. I wanted to tip him, but had no cash. He simply smiled and said its ok, just write a nice review for me on Yelp. Thank you Zorro for your great customer service!

Genevieve F.

06/06/2017 12:00:00 SA

Came home late on Sunday to cold water- tried as best I could to fix the water heater but the pilot would just not stay lit. Called two plumbing companies local on Yelp and they recommended I give Z&H a call! Zorro was incredibly responsive when I called- I texted him photos of the water heater and he came out the very next morning! Heater was fixed in no time! Very prompt, professional, and easy! Would recommend to a friend!

Leslie W.

10/10/2016 12:00:00 SA

We live in a duplex and during recent gas company inspection found out that our tenant's gas dryer was actually connected to our line. I had been trying to get this fixed with my current plumber but it was so difficult to reach him. Finally I decided to look for other plumbers so I looked through Yelp and got several quotes. Zorro was very knowledgeable and courteous, and provided a competitive quote. We set up a Monday 8am appointment, it was going to be a 2 to 3 hour job. However, the night before the appointment (Sunday night!!), my tenant frantically said she forgot the appointment and she must have her gas back on by 10am. Zorro actually responded to my request (on a Sunday night!) to come out early, and he and his crew finished the job by 930am. Communication with Zorro was easy, and he really tried to accommodate and had such good attitude about the whole thing. Zorro is definitely someone I will call on again and refer!

maureen m.

5/15/2015

I had a gas leak caused by a floor company pushing down an old gas heater and not disconnecting it, the gas company came and deemed it hazardous and turned off the gas. I called at least twelve different plumbers to pin point the leak, and all of them seemed high priced, and untrustworthy and then I found Z & H plumbing, the two angel brothers. They found the leak with the air pressure tools and gave me solid advice on future projects.
How wonderful to find a company like this, that is honest, and reasonable in their pricing.

Sarah D.

9/23/2016

Our garbage disposal clogged last night while I was cooking. Couldn't figure out exactly where the clog was and didn't want to mess with the pipes myself, so I got a quote through Yelp from these guys and they got back to me in about 30 seconds with a very good rate (about $80 less than the Handy plumber rate!). The guys arrived on time, were very respectful of my place and put on little cloth booties over their work shoes without being asked. They fixed the garbage disposal in about 10 minutes flat and showed me how to better maintain it. They even gave me a drain cap for free. Then, they took a look at a sink I've been having some problems with and tightened a bolt underneath the sink for no extra charge! Really great service. I was able to pay via credit card by calling the office and everyone was very responsive and nice. Thank you again! I will be calling again if we have any repeat business.

Terry N.

9/16/2015

Zorro's customer service is spot on! He really respects his customer's time; schedules a 3 hour window and then texts his approximate arrival time. My eldest son was there and so when Zorro completed his job he texted me, emailed the invoice immediately and I phoned in my credit card for payment. Nothing could be easier.
I highly recommend that you call ZH Plumbing the next time you need work done.

Steven G.

9/15/2015

Z&H Plumbing came and helped fix all of the crazy plumbing issues installed by the horrible house flippers that had no idea what they were doing. Never trust a flipper, they used the cheapest means possible and never addressed the problem. Z&H came to our rescue! They were fast, efficient, on time and the price was great too. Gotta love that. Next time you have a plumbing issue give them a call!

Cherylin L.

01/06/2017 12:00:00 SA

Z&H came and fixed my water heater. I called 4 other companies and no one would fix my water heater, they would only replace which would have cost me about $1000. I am I the process of a remodel and didn't want to replace. Z&H came quickly and fixed it reasonably and saved me a ton of money.

Cedric D.

09/07/2015 12:00:00 SA

The guys at Z & H plumbing are awesome! They called me back within minutes of my initial phone call. They showed up on time to give me an estimate, and they came back on time to do the work. I had leaks in a couple of copper pipes in my crawl space and I wanted my drier vent to be moved. Despite a couple of usual unexpected complications in the work to be performed, Z & H handled it great, and stayed right on the estimate. I'm very pleased and I'll definitely ask for their help again if I need plumbing work. Highly recommended.

LTrain H.

6/18/2016

These guys were great to work with. Zorro was able to accomodate my service request within 36 hours of when I called, and the guys he sent out arrived exactly when he said they would. They were patient in explaining how they were going to fix a botched gas line job, they worked with the appliance repair man who was also involved, and they got everything done for a really reasonable price. The best part is that they left the kitchen in the condition they found it - they even reinstalled the oven better than it was originally. Zorro has now been saved in my phone and will be the guy I call for all plumbing issues.

Michael M.

08/11/2015 12:00:00 SA

I recently contacted Z & H based on the ratings with the better business bureau. I needed a plumber to install a toilet repair a few faucet leaks. I received a return phone call within minutes after leaving a message. After their arrival at our home, they assessed the situation and quickly provided me with a reasonable estimate. I was extremely satisfied with the quality of work performed. They were professional, friendly, neat and knowledgeable. I was so satisfied with their work that they will come back to re-pipe our house. I would definitely recommend their services and use them again.

Ernie D.

08/09/2017 12:00:00 SA

It was a pleasure working Z & H Plumbing. I found them on Yelp and chose to us Z & H due to all the great reviews. I had a faulty water heater at one of the apartments I manage and they were able to fix it and get it up and running the same day, without having to replace the entire water heater. Saved me some time and money. I found my go to plumber. Thanks Zorro!

Helen W.

08/05/2015 12:00:00 SA

From all the 5-star reviews on Yelp, I felt I could trust Z&H and sure enough, they were just as professional and caring and thorough as all the reviews say. We needed our water heater repaired ( needed the thermocouple replaced.) Even on the phone, Zorro took the time to explain the different options (genuine part vs generic universal part), and asked us to send a picture of our old one to make sure he had the appropriate part. We ended up ordering a genuine part from the manufacturer because we were still under warranty.

Although he and his men had a big project, he was able to make room to come all the way out to my area in East S.G. Valley to help do the repair when the genuine part arrived from the manufacturer. He arrived earlier than original time frame, but that is a nice change from those who come late. He and Jerry were able to quickly and efficiently replace the part for a very fair price.

I also really appreciated how easy it was to get a hold of him, through phone calls and texts. He patiently answered my questions through the whole process.
All the 5-star reviews show that he is consistent with his professional, caring, and reliable service. Wish more businesses were like that! 5-stars well deserved!

Jordan R.

12/05/2015 12:00:00 SA

These guys are terrific! I've now used Z&H for the removal of a sink, sink install, toilet install, drain clear, water heater pipe replacement... the list goes on. They're on time, friendly, fast and honest. Plumbers are expensive, but their prices seem fair. They even picked up a toilet/sink from a store when I needed those items installed. Definitely call these guys!

Amy H.

3/25/2017

Excellent, prompt and professional service on repairing my water heater. I was called back within 10 minutes and repair person showed up at my house right away. Was texted back with photos and explanation of problem. Once approval for the work was provided, they finished the project within a couple of hours. They even texted me the next morning to ensure everything was working satisfactorily.

Nareg K.

3/20/2015

I was looking for an affordable plumber to install a water heater for me. My water heater was leaking and i needed to get one as soon as possible. Found zh plumbing on yelp and decided to give them a call. They were able to come same day and install a brand new 50gallon water heater. Super happy with the service and price. Will definitely use them again in the future.

Susie T.

12/30/2015

I was very impressed with the great customer service I received over the phone. I did not get a voicemail or a out of the country representative.(Sears) Zorro was so pleasant with me. Zorro came and replaced my water heater.After he left I noticed water heater was leaking some water.I called Zorro and he came right back. He advised me that I needed to replace the pressure reducing valve that goes outside on the faucet. He didn't have one on his truck so he went to Home Depot and bought one then came back to replace it. By then it was 7:00 pm. This was the day before Christmas Eve. I highly recommend Z & H Plumbing & Water Heater. Zorro is the BEST!!

Dujon S.

03/12/2015 12:00:00 SA

Water heater went out last night. I called our property management company and told them we needed someone that could do emergency plumbing water heater replacement . Zorro was at my house by noon. He was quick, responsive, and professional. The owner of the house ended up paying a little more because of the size of the tank, the local permits, etc. but they were reasonable and justified. We. appreciate the quick fix.

Samvel K.

03/09/2015 12:00:00 SA

Thanks for your great service. I know it was short notice. My tenants were very happy how punctual and detail oriented you were. You completed the entire repiping in 3 days without leaving any mess. Will sure call again.

Steve J.

9/20/2015

Z&H Plumbing replaced a 50g water heater for me and they were professional, courteous, knowledgeable and responsive. I called a few other places that wanted to charge me 1.5x labor because the repairs were done on a Sunday. Z&H quoted the same price as the competitors but didn't charge me a premium for Sunday labor. Their quote didn't change from what was invoiced. They promote 24/7 service and don't make you pay extra for the convenience. I would absolutely recommend Z&H for any water heater problems or general plumbing issues. Thank you!

Scott C.

6/30/2017

These guys replaced a broken shower arm without opening up the tile. All other plumbers I contacted wanted to open up the wall and charge a lot more to do it. They also arrived promptly and got the job done in less than 1/2 hour. Great job! Would hire again.

Lisa C.

10/24/2016

I had a leaky water heater, and of course it was on the weekend. I suspected the bottom was rusting out. I called and Zorro returned my call right away. He asked me to text him a few pictures so he could see the water heater and where it was was located. We made an appointment for Monday afternoon. He was running late on the job before mine but texted to let me know and then texted me to let me know he was on his way. When he got here - he got to work immediately and was efficient and knowledgeable. My washer had to be moved in order to get the water heater out- no problem. Got the new water heater in and cleaned under my washer before hooking it back up. Cleaned up better than it was before. Will certainly call Zorro again when I have plumbing needs.

Alison M.

10/24/2016

They were able to come earlier than promised and replaced my garbage disposal quickly and efficiently. Price was reasonable and communication was great. The owner responded to my messages promptly and answered all my questions.

Jaime N.

2/14/2015

I have used ZH Plumbing as a subcontractor over the years and for personal service, Zoro and his crew of plumbers have exceeded my expectations as a customer service oriented company, always on time, professional, honest and best of all competitively priced.

Gaby M.

10/14/2014

ZH plumbing are great to work with. Friendly, kind and very attentive to your needs. Ready to respond when you need them. I had a horrendous leak flooding my kitchen and within 20 minutes they where here! All is well now!

JR V.

02/09/2017 12:00:00 SA

I was having issues with my water heater. I called Zorro for a repair estimate. After describing to him my issue and sending a picture of the water tank, he knew right away what was the problem and provided a quote via text. He was over my house in 20 minutes and fixed the problem. So far no issues with the water tank. Zorro is easy to talk to and knows his stuff.

Tess F.

11/07/2015 12:00:00 SA

Our water heater broke last night and we needed a new heater pronto! I was on the internet at midnight looking for plumbers via yelp. I ran into Z & H because of their 5 STAR REVIEW - very impressed reading the reviews!! I called the toll free number and Zorro (Z) called me within half hour. Wow, that was fast! I explained to him what happened, sent him pictures and within 15 minutes, Z emailed me an estimate. Z was very helpful, patient and professional. He answered all my questions. They came today - very nice and professional. They deserve the 5 STARS - honest, friendly, fast and professional. Thanks Zorro and Gerry for the excellent service - you're awesome!

Carrie S.

6/15/2016

We had been wanting to change our water heater for some time now and Zorro made the whole process quick and painless. He's very pleasant and easy to work with. It was easy scheduling an appointment right away and he was able to get the job done quickly and efficiently. Zorro was great about communicating when they would arrive. One thing I really appreciated was that Zorro took the time to put covers on his shoes going in and out of our home. I know it's a hassle, but it was very thoughtful of him to do. We were very happy with the price as well. I'm happy I decided to go with Z & H Plumbing and would definitely recommend them to anyone with plumbing or water heater issues!

Grace H.

06/05/2017 12:00:00 SA

I called Z&H after reading previous reviews on Yelp. Can verify a great experience--quick to respond, no nonsense and price quote given up front. I would definitely use their services again.

Kevin M.

06/05/2017 12:00:00 SA

I needed to find a plumber to go out to my elderly parents home and help with a hot water heater that had stopped working. After speaking with Zorro on the phone I felt comfortable sending him out to the house to fix the water heater and to put my parents at ease. He really came through for me on both counts.
After examining the water heater Zorro recommended that we replace it as it was in need of multiple repairs. He did however offer us a cheaper but temporary option if we preferred to go that route. It was great to have the choice but we decided to replace the unit. Zorro and his partner came back the next day and installed the unit quickly for the agreed upon price and did an excellent job of cleaning up. The new unit works great and I feel better as they made sure to look after all the safety issues - pressure release valve, earthquake strap, etc.
They even noticed a clogged drain and unclogged it at no charge!
Give them a call, you'll be glad you did.

Mike M.

10/07/2013 12:00:00 SA

zh plumbing was honest on time and very reasonable. They did beat an estimate price i had from a different source. They also helped me save more money on a camera work they did on a different property. i want to thank they for there honesty.. new business but if they continue like this they will be huge.. zorro was the guy that came to my house so here is his shoutout.. thanks zh plumbing iam a very satisfied customer.. Nh

Meha B.

9/15/2016

Exceptional service, would definitely call them again. They were first to reply to my request for quotes via the Yelp app, had the best price, fit me in same day even though they were booked, kept in touch via text re ETA, were very professional in person, unclogged the drain in a couple of minutes, ran my credit card and sent me an invoice on their smart phone, and were gone within 15 minutes. Easy!

Richard H.

10/11/2015 12:00:00 SA

Garbage disposal broke early on Sunday morning when I was about to go traveling for a few days. Several places that said they were 'open' were amazingly booked when we asked for service on a Sunday. On the other hand, Zorro from Z&H called right back, was out in 90 mins, diagnosed the issue, went to get a special garbage disposal we wanted (as we needed to replace anyway) and then installed it in less than an hour. Some of the best service I have had. Just great!

Mac T.

01/10/2017 12:00:00 SA

Zorro was able to assess the problem with our water heater thru the pictures I sent. They arrived within the specified time frame and got our water heater fixed within 30 mins. Highly recommended and will make sure to do future business with them again.

J R.

01/02/2017 12:00:00 SA

I was very satisfied with Z & H's services. I called the week before Christmas and they called right back. They came Monday to give me an estimate, and the work was done on Wednesday in less than two hours. They replaced a gasket in my toilet tank, and installed a new kitchen faucet and garbage disposal. They did great work, were courteous, professional, and on time. Thanks!

Jill M.

4/20/2017

Zorro was AMAZING! This was the best and most convenient repair I've EVER done to my house. He did it all by text and email, the work was meticulous and reasonably priced. I highly recommend using his services.

C P.

10/16/2015

Zorro came and fixed my garbage disposal in no time at all. He was quick, clean, courteous and efficient. He didn't try to charge me more than was reasonable. Finding an honest and efficient plumber is extremely difficult. The plumber from Serviz Inc told me I need a new garbage disposal. He barely even inspected it. I found Z&H in yelp and I'm glad I did.

E S.

08/08/2016 12:00:00 SA

Was punctual, the work was completed in the time frame indicated, and the price was very reasonable compared to several other quotes for the same work. The new main water shut off valve works perfectly, thank you for your excellent service.

Jay J.

12/14/2015

Straight forward with cost, quick service, and nice guys. They came 2 hours after I made the call and had it fixed within an hour. Great company for water heater fixes.

Tang T.

4/13/2016

Found out that my water heater had broken in the morning on a weekday, Z&H came out and fixed it before 1pm on the same day. Highly recommend!

Lisa N.

04/01/2017 12:00:00 SA

Woke up on Saturday morning hearing a loud hissing sound. Headed towards the water heater located on the side of the house and a pool of water was forming around it! After locating Z&H on Yelp!, based on their reviews I gave them a call. Zorro was on this from the moment I called. Diagnosed the problem of a 15yr old water heater that was leaking 'a lot' of water at the bottom plus I text'd pictures. The water heater had to be replaced. Within fours hours of making the call, they came and installed a new water heater. Zorro always keep in contact throughout the day and his crew were fast, efficient, checked the water pressure in the house and cleaned up after the installation. Highly recommend Zorro and his crew!

Mary T.

7/24/2016

Had a great experience when I needed to replace my water heater. The guys were on time (early even), took care of my old water heater, replaced the new one, and fixed the garbage disposal in a very timely manner. And I was charged exactly what they quoted me. I would definitely recommend Z&H and will be using them again.

Melissa J.

1/14/2016

I called Zorro last minute because my bosses water heater was broken. He showed up early the next morning and had it fixed within the hour at a very reasonable price. Thankfully no one had to be home for him to do so and I was able to pay over the phone. Great service!

Emilie E.

10/25/2016

After meeting with several plumbers for a water heater replacement and laundry move we went with Zorro & his crew. I'm so glad we did! They did a great job installing an outdoor tankless water heater, as well as moving our laundry to a different area of the house (including breaking through and repairing a concrete slab for the drain line). Thanks, Z&H!

Jessa F.

07/11/2015 12:00:00 SA

My boyfriend and I have been having trouble with our tankless water heater - the water temperature fluctuates annoyingly and our landlord's plumbers basically told us there's nothing to be done. I called Z & H Plumbing for advice on a Saturday morning. Zorro and Jerry were able to come by just a few hours later, after another job in our area. They were thorough and careful in testing the water heater and told me that they believed there was a problem, but that I should call the manufacturer and see if the heater was still under warranty so a technician could come out. Zorro showed me what he was seeing on the water heater and explained why he thought what he thought in a straightforward way that I could understand. I can't say how much I appreciated their thoroughness and their honesty - they didn't act like there was something they could do that day, they were upfront and realistic, and they refused to take payment for their visit. I will absolutely be calling Z & H with any and all plumbing issues in the future. Thank you so much for your professional opinion and advice, Zorro and Jerry!!!!

Leslie W.

2/27/2017

Hot water everywhere. Steam, mold, NO TIME to fix it... the list of issues goes on and on. I jumped on Yelp, found Z&H (based on previous reviews), and within 4 hours they were at the house expertly correcting the issue. Fairly priced and completely professional, they installed a new hot water heater with ease -- instilling confidence every step of the way. Z&H is now my first call for all plumbing. Thank you guys!!

Molly C.

05/11/2015 12:00:00 SA

We were getting ready to leave for a short vacation when we realized that our kitchen sink drain was clogged from its use the night before for a large family dinner. I called several plumbers and none could come out until the afternoon. We thought we would have to delay leaving on vacation but then Zorro came through. They sent an emergency plumber out. He was prompt and courteous. He made sure that he did not get any area under the sink wet or dirty. He was able to clear the drain quickly and all of us were able to leave quickly.

Greg D.

10/12/2016 12:00:00 SA

Zorro was very responsive, very thorough, and offered a reasonable price. My bathroom sink was draining slowly and he was able to solve the problem quickly and without issue. Will absolutely be using Z & H for future plumbing needs.

Shant O.

02/07/2017 12:00:00 SA

awsome help, called for disposal and the person on the phone helped me fix in 3 minutes. Very honest and trustworthy. I will say give them a try first.

Noam I.

8/19/2015

I hired Zorro to Install a tank less water heater for me. I had a few estimates and his price was the best. I didn't hire him only because of the price, he was very professional and gave good suggestions where to install the tank less water heater. The day of installation, they were on time, worked very clean, and got it done the same day so we had hot water already in the afternoon. I would recommend Zorro to anyone, in fact, I already referred him to two of my friends. Thanks

Jonathan N.

02/05/2015 12:00:00 SA

The water heater broke in my rental unit. I contacted American Home Shield (AHS), the company I have a home warranty contract with. They sent out a plumbing company 2 days later, so my renter was without hot water for 2 days. When the AHS plumber arrived I had to pay him $75 only to be informed that it wasn't covered by American Home Shield. I was in a bind and needed the hot water to be restored quickly. I contacted Zoro and he came out the very same day and gave me a free estimate. His estimate was very reasonable, $850 to replace the water heater and place it on a concrete block, since the old water heater was directly on top of outside soil. Zoro returned the next morning and completed the job quickly and professionally. The $850 included parts and labor and he hauled the old water heater away. Thank you Zoro!!!

Dave B.

02/04/2017 12:00:00 SA

Great service, prompt, polite and very knowledgeable. I am very happy to have found Zorro, and know that I will be able to count on him in the future.

Jon H.

09/08/2016 12:00:00 SA

This business really came through. Thorough, timely, efficient and friendly. Needed 2 toilets replaced. Got me just what I wanted and installed exactly when I needed it done on short notice. Also corrected two other problems that will undoubtedly save $ on future water bills. Thanks for the job well done!

Louie M.

8/26/2016

I made a typo error. Lol. Zorro is the man!! Once again, highly recommended . Very fair and honest people. Thanks again ZORRO!!

Steve H.

12/22/2016

Fantastic! Spoke to Zorro and he was able to get his team George and John (no Ringo or Paul but good enough...) here right away which was extremely great as it is an airbnb rental and we lost hot water. They fixed it promptly and easily, no fuss. Good price, I'd totally use them again. Plus Z explained to me what my options were and what I could hope for to worse case scenario -- a lot of contractors will not get into that over the phone and I really appreciated that he did.

Marisca G.

8/14/2016

We just moved to new place and in 3 months the water heater stop working , we fixed our water heater in another water heater company based on the sticker placed on the tank and its just wasting money to be repaired. And the next 4 months the water heater stop working again. This time i was searching Yelp the Best water heater company. I found Z&H , they have excellent reviews. Zorro very responsive and explain details all my questions. we set up a service appointment with no cost then we set up another appointment to replace the water heater with the new one. The guys explained the ages of the water heater. They are polite, arrive on time, quick process. Z&H highly recommend

Matt Y.

08/05/2016 12:00:00 SA

Amazing and friendly service! I called them at 11am with a broken hot water heater and they just left at 1:15pm with a fully replaced and functioning water heater. Cost was extremely fair and reasonable. I called several other options, including Home Depot, and Z&H was the quickest and most reasonable. And the workplace was left very clean afterwards. I am a very satisfied customer.

Scott C.

3/27/2016

Zoro at Z&H Plumbing did an outstanding job. If anyone needs a plumber, I would not hesitate to recommend his services. I had the water lines changed out, a new hot water heater installed and a broken drain line changed. Zoro came out and changed everything out in one day. The work was top notch and the price was very reasonable. Zoro definitely earned all five stars.

Susan A.

7/20/2016

I called Zorro at 6:45am, and he called me back very quickly. He gave me an estimate for repairs over the phone once I sent him photos of my water heater. This saved me so much time! I opted to get a new water heater since mine was older, and his guys went and got one similar to the old one, and had it all installed by 10:30am the same day I called! Their work has a warranty too. They were polite, friendly and did a great job. I can't say enough good things about them, especially since I've been taken advantage of by other companies in the past.

Gene E.

7/19/2016

Talked to Zorro and he gave me the next available schedule right away. They are very friendly, professional and their job is as clean as it gets. Very tidy and organized. Definitely getting the best service for money. I really recommend this company for any heater works. Thank you!!!

Justin J.

7/15/2016

I've never had such a great experience. They went above and beyond. And when the pilot light went out they came out immediately to help me trouble shoot. They got it back up and running again. Since it was unrelated to what the work they did, I was getting ready to pay, but they wouldn't accept it. I'm a tough critic and these went above and beyond. I'm totally impressed and would absolutely recommend them for any work. They're honest and good at what they do. What more could you ask!

Jessica B.

11/07/2016 12:00:00 SA

Zorro was able to fix my water heater the same day it broke. A true life-saver. Very grateful for his help and fast service. I will be calling them again the next time I have a problem. Very happy I found Z&H!

M D.

1/30/2017

Responded fast in 10-15 minutes. Handled all scheduling via text which was very convenient. Guys showed up on time and were quick with the job. Their reviews speak for their service. Suggested we use warranty to get parts and we only pay for labor. Thank you guys!!!

Nita P.

10/27/2016

Zorro was very professional and efficient. He made time to come give me an estimate for a new water heater on a very busy day for him -- and he did not try to sell me anything more than I needed. I liked his honest manner and so asked him to hydrojet my sewer line while he was here for the water heater. He came early, did both jobs thoroughly in a couple of hours and quickly took care of the big problems that had been stressing me out. His bid was substantially lower than Home Depot's for the water heater -- with no funny charges tacked on. I highly recommend him.

alicia m.

10/11/2016 12:00:00 SA

Thank you so much for your quick response in helping us. You guys were the most knowledgeable out of everyone I spoke to. I would absolutely recommend you to anyone that needs help with water heaters. Very professional and kind. You guys were on time extremely helpful. Thank you!!

Matt G.

1/29/2016

Super fast and friendly, and reasonably priced to boot. Had a hot water technical failure and zorro came out the next day with his partner and fixed it. Thanks guys!

A B.

9/29/2016

The pilot light on my GE water heater would not stay lit. I sent Zorro an after-hours email, to which he replied within minutes. He asked for pictures of my water heater to identify the model and help troubleshoot. He followed up with a text the next morning and had a guy at my house before 9AM. He quickly replaced the thermocouple and the job was done. Can't recommend these guys more!

Sylvia R.

12/13/2016

This review is way over due. About a year ago, I had an old 75-gallon hot water tank that burst which caused a mess and left my family without hot water. The tank was so large it could not fit in the hot water heater closet. When it burst I decided to go tankless. So I called a few companies. I liked how Z&H seemed very knowledgeable and professional. They are busy so it took us a few days to get our schedules in synch. I liked the neatness of their work. They were both nice people to have around my house. I have called Zorro for other plumbing problems. And I have not had any problems with my tankless water heater. Thank you, Zorro and company!

Bong G.

1/18/2016

Zorro ... great guy. fixed my water heater and my pressure valve. Will definitely have them fix any of my plumbing problems in the future.

Edward L.

9/16/2016

Our water heater stopped working so I called Z&H. They came out same day and replaced the gas valve, which they determined was still under warranty. This saved us a few bucks. Highly recommended!

Brian S.

3/19/2015

Gotta hand it to these guys. They know their trade! Authentic and not salesish...reliable. Fast. Considerate. Zoro is a pleasure to deal with. I was constantly running out of hot water and after many people suggested various sized tanks for a new hot water heater, Zoro recommended and installed a tankless heater. Sent me some options to review and didn't pressure my choice. The result is a noritz whole house tankless system that his dad expertly installed (model NRC1111) that is very powerful and I can literally run three showers at one time without running out of hot water. Will definitely hire them again, very conscientious even in follow up to a job well done - they are my new go to plumbers!!!

Robert S.

09/02/2016 12:00:00 SA

I am going to highly endorse all of Zoro's 5-star ratings! Zoro was polite, knowledgeable and provided an extremely fair price. His workers appeared on time and were polite and thorough. This is one of the ONLY times in my experience when any plumber has been so professional at all levels. I would highly recommend Z&H for any plumbing project and certainly intend to call upon Zorro again! Well done, Z&H!

Mandy A.

09/02/2016 12:00:00 SA

Got my water heater replaced. Great communications, quick response via text and they even texted me before arriving. Invoice and receipt sent via email immediately. Great job and Thank you guys!!

Kay S.

4/27/2016

Our hot water heater's pilot light went out and wouldn't come back on so we called Zorro from Z & H Plumbing since we had used him years ago to replace our water heater. Zorro scheduled a time with us for the following morning. Lucky for us the parts that were broken were still under warranty. After replacing the gas valve and pilot assembly our water heater was up and running again. Zorro was a prompt, courteous, and very thorough.

Max P.

8/31/2016

I called Z&H again and they came out. The earthquake valve shut the gas off, which I was unaware of. Zorro fixed it and did not charge me. These guys are the best!

Bill D.

8/31/2016

I contacted Z&H for water heater service specifically because of all the great, recent reviews here on Yelp. Believe them. Within half an hour of requesting a quote, I had been contacted and had (after texting a couple photos) a preliminary diagnosis and an estimate, both of which turned out to be accurate. I was able to schedule an appointment quickly, and Zorro was on time, thorough, and quick. He even spotted a couple of errors made by the person who had installed the unit and fixed those at no additional cost. I will definitely call Z&H again when a plumbing or water heater issue arises.

Cody C.

8/30/2016

EXCELLENT SERVICE AND WORK!!! My water heater went out on a Monday morning right as I was going to work. I didn't have the time to buy and install one myself. I work during the daytime and it was next to impossible to find a company that would replace and install in the evening. The big name hardware stores were a hassle to deal with. They didn't do late afternoon or evening appts and had a 5 hour appointment window. I happened to find this company on yelp and read their stellar reviews. This company had very flexible appointment times and their work is perfect. Not only were they less expensive than Home Depot, but they sell a far better quality water heater and brand. They left the area around my water heater better than they found it. On top of that the water heater I got had a longer warranty than what I could have gotten at Home Depot. Go with these guys, you won't be disappointed.

Lisa E.

8/24/2016

We punctured a water pipe in the backyard and had to shut off the water main. Z&H was one of the first to respond up front with a quote, which they stuck to, and had someone over to the house within 30 minutes. They were very professional and friendly. I will definitely be saving their info!

Steven C.

8/20/2016

Another great experience. We had an old water heater that needed replacement and gave them a call on Thursday, had estimate on Friday and installed on Saturday. I couldn't be happier with the quality of work and the peace of mind from all the new safety features that they put in. I was always messaged with a time when they were coming over. I will definitely keep their number for the future.

Jong C.

08/07/2016 12:00:00 SA

These guys are awesome! Zorro returned my call within 30minutes and explained my options. I felt good listening to him because it was obvious he knew what he was talking about. He offered the best price among the three other quotes that I got over the phone. He also was able to come the next day but I had to schedule at a later time because of work. He sent his guys and they were great. They came in 15mins early and were in uniform and were clean cut. They worked efficiently and most especially cleaned up after their work. I had a new water heater in just over an hour. Would recommend them anytime to anyone who needs a water heater. You gotta give Zorro a call if you're looking for a dependable contractor.

Agatha M.

7/25/2016

They (George & John) did an excellent job. They knew precisely what to do and I think my house is cleaner after they left because they were meticulous.. Honestly I have NEVER had such knowledgeable help. They demonstrate that plumbing is an art and they are truly masters at it. If George and John represent the company's performance then the company is outstanding!!!! It is rare to deal with such talented, knowledgeable, personable and honest experts. It was a pleasure.

Russell L.

11/16/2015

Zorro talked me through the shutdown of my water heater and after looking at pictures saved me a lot of time and an expensive visit. We then realized I needed a new water heater despite him wanting to try to repair it we both soon realized it was in need of replacement. He was able to rearrange his schedule to do a same day replacement. Fast, efficient, professional, and smart. The right combo.

Ed L.

3/15/2016

An outstanding experience. Zorro was responsive and prompt, and arrived on-time as promised (having given us a heads-up text beforehand, too). He diagnosed the problem with our tank heater, and offered us a repair solution in addition to our own proposal to replace it with a tankless system. We ultimately opted to go ahead with replacing the system: he and Jerry were thoroughly professional and did the installation within the time promised, answering all our questions beforehand. I highly recommend these guys.

Jill P.

11/06/2015 12:00:00 SA

I called 3 plumbers about a couple of problems I had and ZandH were the only ones I could get a real person on the phone to speak with. I got an estimate right away and they came out and replaced my water heater within a few hours. It was easy and they were very professional. I will use them again.

Emily B.

7/16/2015

I called on a Monday morning for service in providing/installing a new toilet. Scheduled an appointment for the same day which was fantastic. The plumber called when he was on his way to let me know what time he would be arriving. Arrived on time, was in and out in a reasonable time and did an exceptional job. Quoted the job, kept me informed of his progress, and the bathroom was as neat and clean when he left as when he arrived. I'd highly recommend them to anyone and will definitely use them again. Was simply a seamless process.

Tania C.

6/25/2015

Jerry was right on time. Professional and friendly as well. Really went over all areas thoroughly and answered all of my questions - I had many! addressed all areas of concern. Would definitely use again. :)

Melinda K.

02/04/2016 12:00:00 SA

Texted at 0710 the morning the water was running cold and we saw our leaking 21 year old water heater, by 1400 the next day my water heater was replaced! Thank you so much for you fast communication -- using texting as the primary source for communicating the problems, locations, model, arrival time, etc. was very helpful to me!

Heather G.

9/30/2015

We had a very good experience. The plumbers kept their appointment time, were very professional, and got the job done in a timely manner at a decent price.

N K.

9/26/2015

My hot water heater suddenly stopped working. I selected Z & H Plumbing because of their reviews on Yelp and I was not disappointed. Although I really wanted them to come out the same day they were booked and it really was not an emergency, so they offered to come out 7:00 am the next day (Saturday). I described the problem and Zorro figured what the fix would probably be and quoted me over the phone. We exchanged some info via text messages which was good because in case he was late or I needed to follow up I knew how to get hold of him. He showed up the next day on time and fixed the water heater (they did have to run out and get another part which they did quickly). Very friendly-definitely recommend.

Martin M.

5/16/2016

Needed to replace a tankless water heater so I called z & h plumbing based on great reviews. The raves from the other reviewers are totally justified based on my experience. I texted some photos of the old tankless which needed to be replaced and got an estimate back by text. An appointment was scheduled for a few day later which was ok because my old tankless was still operating. Zorro and his assistant came on time and installed the new tankless water heater in a couple of hours. They tested every faucet in the house to make sure that everything was functioning correctly. They answered all my questions and I could tell that Zorro knew a lot about tankless water heaters. I intend to use z & h for any future plumbing issues that I may have.

Mark C.

01/04/2016 12:00:00 SA

No fuss, no muss, no drama. They answer phone/message/e-mail pretty much whenever, show up when they say they will, do good work quickly, and charge what was estimated. ZH replaced my water heater on a non-emergency basis. The job from start to hot water took about two hours. I chose them based on Yelp reviews and I am not disappointed.

jamie o.

09/01/2015 12:00:00 SA

Wished I could give more than 5 stars.
I am very grateful to have found Z&H Plumbing.
I called Zorro last week about a problem with our sewer pipe and told him that it needs to be replaced. He promptly came the very next day to give me a very reasonable estimate on replacing the pipe. They started a few days later...no wait!!
Today Zorro, Louie and Jerry were on time at 8 am and started working right away, wasting no time. I was amazed at how quickly and efficiently they dug up the dirt, all the while thoroughly explaining to me every step in a very professional and knowledgeable way. Louie and Jerry continued working very hard and answered all of my questions, explaining all the steps in a very detailed manner. Experts in their fields!
They were completely finished with their work in no time. I was very impressed about how they left the area looking better than before!!! Amazing!!
Zorro also explained to me about any future work I might need. I will be more than happy to hire them again. Z & H Plumbing are thorough, attentive, professional and meticulous.
Thank you!

Shakeel M.

12/20/2015

They arrived within the scheduled window. They knew exactly what the problem was with my water heater even before they arrived. Fixed the problem within 10 minutes. Extremely courteous and polite. I highly recommend them.

Sharon H.

12/06/2015 12:00:00 SA

I was having trouble with my water heater. Zorro made the time to come out on a Sunday morning to check on it and didn't charge anything extra for doing so. Great service! I would definitely call again for any plumbing issues.

Michele Q.

03/08/2016 12:00:00 SA

We had problem with our 1-1/2 year old water heater making noise and leaking from the top and another plumber wanted to replace the entire unit and all the pipes. That didn't sound right to me, so I called Z & H based on their great Yelp reviews. They arrived on time and assessed the problem right away. Zorro and Jerry were great and explained everything that needed to be done. They only had to replace a valve and connection, but while they were working they also found that the vent pipe was corroded and could present a hazard, so they replaced it also and only charged for the part. The entire job was completed in only about an hour at a reasonable price. They made sure we understood how to restart the water heater and Zorro assured us that we could call him at any time if we continued to have problems or had any questions. We will definitely be using Z & H for our future plumbing needs.

Tami W.

5/24/2016

Luke was great, I highly recommended, the other two company cant fixed my hot water problem, I found him form interent, he have very good experience, quick, reasonable, fixed my water heater problem in very short tim e after I called, I am so happy to found him.

Gloria C.

02/08/2016 12:00:00 SA

Zorro and Jerry were quick to respond and provided accurate diagnosis of our problems. They replaced our ancient hot water heater and quickly replaced the cartridge in our shower faucet. They were conscientious about not tracking in dirt (booties on their shoes) and were friendly and patient with all of my questions. Definitely recommend and will call again.

Brad L.

1/16/2016

We needed to replace a water heater, and we needed it done fast. Zorro rearranged his schedule to accommodate us. Very professional, honest and quick. Less then an hour after Zorro arrived, we had a new water heater, my wife and I celebrated with a hot shower.

Ruth B.

8/19/2015

Fast response! Called me right back and I sent them a picture of the hit water tank and described the problem. They gave me a quote and fixed it the same day. Highly recommend.

LP R.

12/21/2015

Wow, glad I found Zorro and Z & H Plumbing. He was great, did the job quickly and for a fair price. He explains everything and works with you. As a single woman I didn't feel like I was being taken for a ride. He even did a few extra things that was not in the estimate. He has good old fashioned values! Thanks Zorro, I'll be calling on you again!

Garen P.

4/13/2015

As a landlord, I have Z and H plumbing's number on speed dial. This company is incredibly responsive and knowledgeable. I have had many plumbing emergencies such as water heater leaks, sewer blocks and pipe leaks. Z and H has always been my first choice and they have responded immediately at all times of the day. I know my rental properties are in safe hands with Z and H. No matter how complicated or simple the problem may be, this company is at my job sites on short notice and the problem is resolved. I would recommend this company to any homeowner or investor.

Michelle M.

2/21/2016

Z & H gave me a good quote to replace an old electric water heater that was failing. They were punctual, arriving slightly earlier than scheduled, and did the job quickly and efficiently. They were very considerate and professional, even covering the pathway to the water heater so as not to damage the hardwood floor and carpeting. I was also happy that it was a newer model of the same quality brand water heater as the one being replaced because several other places I contacted for a quote wouldn't tell me what brand I would be getting. When it was all done, the price was as quoted over the phone, and payment by credit card was easy. I highly recommend Z & H.

Chris R.

7/29/2015

The pilot light on my hot water heater wasn't staying lit, so I looked on Yelp and found Z&H Plumbing. The reviews were good so I decided to give them a call. I talked to Zorro. He was very accommodating and they were able to come out the same day. Once they arrived they almost immediately knew that the Thermocouple wire needed to be replaced. Within 30 minutes my hot water heater was up and running again. I would definitely call them again. Very nice guys.

Tyler R.

07/12/2015 12:00:00 SA

I had been living without hot water for a few days and had very little time to deal with the problem. I called the guys at Z&H and they were at my house within a half hour. Diagnosed the problem almost immediately (new water heater) and said they could be back the next day, ready to install! They quoted me a very reasonable price and just made the process really easy!
When they came back to install the new unit, they discovered another issue with my main water supply (which is probably what broke my 11 year old unit in the first place). They were willing to come back as early as possible the next day to get me hot water as soon as possible.
Overall, they made the process so simple and painless. For someone who didn't have a lot of time to deal with this, they did the best thing, which was to just get it taken care of! Plus, reasonably priced! The hot water is flowing again and better than ever ...

Emily K.

07/11/2015 12:00:00 SA

Zorro to the rescue! We called Friday night after the gas company shut off our service due to a tankless water heater that was leaking gas. We were dreading heading into a weekend with no hot water. My first call was to Zorro, based on the Yelp reviews, and he was AWESOME. He came out first thing Saturday morning, squeezing us in between another job he was doing. He diagnosed the problem, replaced the faulty heater and had us up and running by mid day. Incredibly fast, professional and even helped me carry some garden stuff up to the house, from my car. As good a guy as they come.

Rich G.

2/16/2015

Zorah is the best in his field, an honest man. Replaced our 50 gallon hot water heater in less than 6 hrs from the first call. these guys are worth the price they quote and do the job on time...I'll recommend them any day and wish these guys the best..

John S.

10/13/2015

These guys are the best plumbing service we have ever used! Made the appointment - they arrived as promised and got the job done fast, clean and professionally! Excellent communication from start to finish! What more can you ask? I will never look for another plumbing company again! Thank you!

mike t.

9/28/2015

I had a relatively minor problem with a leaking water shut-off valve underneath a sink. Took a chance on these folks, and Zorro was communicative, friendly and no-nonsense. Came out a little late from the scheduled time (another job had run over), and assessed the situation quickly, found the water shut-off for the unit easily and got the job done at a decent price and in good time. I wouldn't have any trouble recommending them.

Vanessa B.

08/11/2015 12:00:00 SA

Great job! I moved into my new house about 3 weeks ago. It is a light fixer upper. They came out to help me with a washer/dryer rusty connection issue. They fixed it very quickly. Before I asked them to look at other plumbing issues that I was aware of due to the house inspection, they told me. I knew I was going to fix the water pressure but just didn't get to it yet. They fixed this the same day for me. Very helpful!

Marg S.

7/17/2015

My toilet clogged right before I went to bed and I had a small window of time that I would be home in the morning. I called several plumbing companies, however, none could get here in a timely manner. I called Z & H at 7:30 am and they were here less than 2 hours later. Right before they came, the second toilet clogged. Z & H fixed both toilet for the price of one. Super efficient and friendly and showed up for me at the last minute when no one else would. I highly recommend these guys and will go to them for all of my future plumbing needs!

Edgar B.

06/06/2015 12:00:00 SA

It is without a doubt to say that Zorro did a fantastic job replacing my water heater. I didn't expect a rapid response and great service from a plumber given from past experiences but I am definitely a customer for life for Z & H Plumbing. Great job Zorro and keep up the good work!!!

Arm B.

09/05/2014 12:00:00 SA

Last Friday late afternoon one of my tenants called me regarding a plumbing issue at my condo. I knew it was a long weekend and it will be hard to find a plumber. Either way, I searched Google and found few emergency plumbers in my area. After getting to couple of voicemail massages with other plumbers ZH answered my call right away. They were very responsive to my call and to my situation. They fixed the problems right away within 30-45 minutes. Because I was a first time costumer, they gave me a nice discount. Going forward, I am only going to contact these guys for all my plumbing needs at my house and at my rental properties. 5 Thumbs Up!!!

Jodi S.

1/28/2015

This is the 5th time since October that we have used Z and H Plumbing. I am hard to please when it comes to service vendors and consistently, I have been pleased with the service, responsiveness and costs when using ZH. Each time I call there is a service technician at my home within the hour...can't believe it. They diagnose the problem quickly, get the work done efficiently (and the first time) and their prices are very competitive. I was expecting the usual scare tactics and price gouging, but not with ZH. Sam and Jerry were here for the slab leak (UGH!) in October. They took the time to consider all options for the pipe reroute before cutting into the walls and discovered the least destructive path to do it which saved time and repair costs. Next Jerry was out to replace the water pressure regulator. He arrived on time, maybe even early, got the repair done AND at a reasonable cost. Next Sam and Arthur paid a visit for a strange leak at the side of the house. As usual, they were on time (within the hour), explored every option to detect the leak and gave me follow up instructions. Arthur got to come back, again, to re-install a toilet. Same old, same old - on time, quickly finished, great price. Last we got to meet John for a failing water heater at 4:00 on a Friday night. Once again, although I hated to pay for it, we were pleased. They have been here so many times I feel like I should have added them to the Christmas Card list. I did ask if they offered a frequent user punch card :)...not so much, but, they have always been more then fair with me on their services. They are all great and I have great confidence recommending ZH!

Kim T.

09/07/2015 12:00:00 SA

Actually, I'd go with 4.5 stars if I could. Had a broken bypass valve on a water softener. I shut off the water, removed the softener from the system, and ordered a new part, but in the meantime, I needed the water to flow back into the house. Z&H arrived promptly the next morning and with a little bit of solder and a flexi-hose, rigged up a temporary fix that I should be able to undo once my new part arrives. After a week, the temporary fix is working perfectly - no leaks and great pressure inside the house - so they certainly got the job done, and did so quickly and at a reasonable price. I'd have liked a permanent fix that would have included a plumbed bypass (so that I could service the water softener in future without cutting off water into the house) but they said that the in and out pipes were too close together to fit a diverter valve in between. Seems to me a creative solution was possible, but at the time I was just happy to get water service restored.

Jennifer R.

12/08/2015 12:00:00 SA

I called Z & H Plumbing based on all the Yelp reviews. I called in the evening around 7pm and received a call back the next morning. I was asked to take pictures of the water heater. About 10 minutes later I received a text message letting me know the estimated cost and approximate time of arrival should I accept their offer. I had a 100 gallon water heater that was leaking from the bottom which needed to be replaced. It cost about $3400 for a brand new 100 gallon water heater, installation, and haul away of broken water heater. I'm very pleased with their service. The only reason I'm giving a 4 star rating is because they really are not 24-hour emergency plumbing service. As I mentioned in the beginning, I called one evening around 7pm and I did not receive a phone call back until the next morning, and this was during the weekday not a weekend or holiday. Not sure if they were really busy through the night or that they don't offer 24-hour service any longer? With that said, I would still use them again and recommend them to my friends and family.

Britt G.

10/22/2015

i just had my shut off valve replaced in order to put my new stove in and they did an excellent job! .They were very friendly ,great priced ,and also on time even helped me set up the stove so i can cook for my family. .Not only that they explained everything to me even what the pieces were that were left.I will definently use them for future business and so should you excellent compay.!