Michael L.

05/12/2023 12:00:00 SA

Wow! What a great experience. They gave me a quote and stuck to it. Arrived same day and took care of my leak AND ran a rooter just for good measure. Didn't try to up charge me with any surprises either. Chris did a great job and was very pleasant and professional. I definitely recommend them.

Jonathan S.

5/14/2023

Work was to upgrade a kitchen faucet, replace garbage disposal, swap a shower head and snake a clogged drain. Chris was great; courteous, timely and got the job done well and thoroughly. Will be referring them to friends and family for future projects

Emily L.

2/13/2023

Darcy the office manager was so pleasant to talk to , Chris came to my unit on time and did a wonderful job, Ace plumbing will be my go to plumbers from now on !

manhi p.

8/23/2022

I've had my first plumbing issue in my new condo (I'm a new homeowner), and was super stressed out. I didn't know what to do ~ especially because it affected my downstairs neighbor. Darcy was SO nice and talked me through the process and made me feel better. She even recommended a handyman for the job after the plumbing that I will need. What an angel!

Then Chris and his son came out and fixed the problem in no time at all. He was thorough, quick, gave me economical options and trustworthy. I will recommend him to my friends and family. I feel so lucky to have come across them! Don't hesitate and call them.

Valencia F.

1/17/2023

Always great with response time and reliability.
I have made Ace put go-to plumbers!

Teresa S.

05/09/2022 12:00:00 SA

Their service was top notch, extraordinary and stellar!!! I was highly impressed with their receptionist, and coordinator, Darcy, who answers all the phones. She also does the scheduling, and who knows, but obviously more behind this small family owned business- by Chris and Warren, a Father & son dynamic duo!!

Their service was quick, prompt, honest, professional and efficient!!!! They do quality work that you can trust and rely!!!!

I highly recommend Chris and Warren to service any of your plumbing needs! THANK YOU all, for coming to my rescue!!!!!!

Shari W.

12/17/2022

Warren was really helpful and kind! Showed up the evening after I contacted ACE plumbing. They are fast to response and good people.

Jesse B.

12/08/2022 12:00:00 SA

I called on a Sunday for possible main line back up and got a super quick response. Warren was there within an hour, and super friendly, knowledgeable, clean, and helpful. Price was given up front, which was really nice, as most other places said they couldn't give me an estimate until they assessed- which I understand, but still didn't want to be left with an huge bill. Warren fixed the problem quickly, and was very honest about the actual issue- which was less problematic than we assumed. He was so fair and honest that he even adjusted the price accordingly! Never encountered that before! Will definitely be calling Ace plumbing for future weekend emergencies! Highly recommend!

Helen L.

12/05/2022 12:00:00 SA

First time using Ace Plumbing and my experience lives up to the hype! I had a water heater leaking emergency on Sunday that sent me into a spiral. I was really stressed that the leak could impact my downstairs neighbors. I reached out to Ace Plumbing via Yelp and Christopher was responsive and gave me a reasonable quote for weekend service. Warren, who is an absolute hoot, came by within a few hours and took care of the leaks. He was affable, quick, and explained everything he was doing. Really put me at ease and saved my Sunday. Thank you Christopher and Warren! Please call Ace Plumbing for all your plumbing needs!

Eric D.

1/18/2023

Prompt, professional and helpful replacement install for kitchen faucet. Dispatch was extremely helpful. Excellent work. Highly recommend.

Aline B.

11/30/2022

This is the second time I used Ace Plumbing, and I was 100% happy with them both times. Darcy in the office, and Chris the plumber, are both friendly and efficient. Darcy provided me with updates on Chris's ETA, and Chris's arrival was well within the two hour window originally stated. Chris explained everything he was doing and was finished quickly, leaving a clean jobsite. He also did something I have found many people do not do, which is bring the water back on gradually to avoid pressurizing the pipes too quickly. I highly recommend Ace Plumbing for their reliability and professionalism.

Martin L.

11/29/2022

Spectacular! Couldn't ask for anything more. Very responsive, efficient, showed up on time, and quickly assessed the problem. I had a clogged sink which turned out I needed a new garbage disposal. Everything was done to try to save the very old disposal but when it obviously needed to be replaced, they offered me a great price because I used Yelp! Thank you

Leah D.

7/26/2021

Woke up on a Sunday morning to a puddle on the floor in front of my kitchen sink. By the time I had time to call around for help, it was about 5:30pm and the puddle / pile of soaked towels had been growing all day.

I reached out to several plumbers that were listed as open 24 hours a day, and Ace was the first to actually pick up. Chris was friendly and professional, and he made me aware upfront that having him come out on a Sunday evening would be $180/hr vs. $135/hr if I waited until Monday morning. I was concerned about the speed of the leak and that it had already been dripping all day, so I asked him to come ASAP. He was on his way to another job at the time but said he could get to me around 7pm. He texted me to let me know when he was on his way to me and his ETA and arrived at almost exactly 7pm. He also had the courtesy to text me when he arrived rather than ringing the doorbell (as requested), so that my dogs wouldn't start a bark riot.

Chris identified the issue quickly (a damaged 2-way angle stop) and had all the parts necessary to fix it in his truck. He explained everything to me as he was doing it and worked cleanly and efficiently. He even offered to help me mop up the remaining puddle on the floor! Very nice guy!

Ace is my new go-to plumber! Highly recommended.

Jin Sun L.

01/04/2022 12:00:00 SA

So pleased with my service today !! Excellent , prompt, professional service : both from Chris who came out to fix our drain and troubleshoot our heater as well as Darcy who I spoke with over the phone ! All at very reasonable price. Highly recommend !!

Tsuda M.

07/07/2021 12:00:00 SA

They are fast and quick, we have started requesting any plumbing jobs in our managing properties around Santa monica and Hollywood area. We appreciate their promptness and way they schedule visits with tenants.

Thank you!

Michael L.

04/10/2022 12:00:00 SA

Chris and Darcy are a great team and our go-to plumbing service provider. Darcy is always highly responsive in booking appointments. Chris is very trustworthy and does high quality work for a great price. They've helped us over the years with toilets, trash compactors, water pipe issues, etc. I highly recommend giving them a call when you have plumbing needs.

Jill B.

10/08/2020 12:00:00 SA

You absolutely want to call Darcy (the owner) at Ace Plumbing. Searching through yelp can be a shot in the dark--but I was lucky today.
After finding a leaking drain pipe this afternoon, I tried to wrap my head around the potential cost of repairs. Considering the likelihood of water damage was ughhh... too much.
Enter Darcy. Responsive, well-informed, capable, professional. All of the things you need when things go awry.
Chris, the serviceman, arrived within the HOUR. His demeanor and demonstration of knowledge was so pleasant that we expanded the job. Like, what else can he do while he's here?
I was 'bracing myself' for a charlatan, but I found a gem!!!

Patty K.

01/10/2022 12:00:00 SA

I needed a leaking angle stop repaired under my kitchen sink on short notice in order to install a new dishwasher. I called countless plumbers and didn't hear back from many of them. Chris called me back within 30 minutes on a Saturday. He said he was booked for the weekend, but could come out first thing Monday morning. Chris was on time, nice, quick, professional, and knowledgeable. I was happy with the service and would definitely use this company again. Darcy was great with scheduling and communication as well! Highly recommend!

F. S.

5/17/2022

Office gal a problem in communication with the plumber. Started off as a positive experience; however, deteriorated in trust and reliance.

Erika M.

7/20/2020

After experiencing issues with our tankless water heater, we decided to reach out to local plumbers to figure out what the situation was. We requested quotes from various plumbers, only to be quoted crazy amounts. ACE was the most reasonable.

Thanks to Ace P&R, we learned that a tankless water heater requires annual maintenance, which we hadn't been doing. We also learned that whoever installed ours did a terrible job. Hence, why we were experiencing so many issues. After learning all this, we decided to buy a new one on our own and have ACE install it, which wasn't so easy due to the newer unit being bigger than our old unit. They even went as far as ensuring that our unit was properly secured. They also recommended that we include a filter so we can skip the annual maintenance. We were very satisfied with their service and will definitely call them back for maintenance.

Sam B.

07/05/2020 12:00:00 SA

Excellent service. They provided fast service. Warren the owner did a great job unclogging our sink and fixing our toilet. Both are working great. He was very polite, friendly and knowledgable. Pricing was very reasonable. Great experience overall. I would definitely use them again.

Ann T.

4/26/2022

Recently we had Chris from ACE Plumbing come over to replace a shower head in the master bathroom. It was a nice experience. Chris was honest, reliable, well experienced and patient. The price was very reasonable too. While Chris was scheduled to arrive in the 12noon-2pm window, I received a call from Darcy shortly after 1 pm to tell that Chris would be at our house close to 2 pm (still very much within the time window!) because the project ahead of ours was a bit more demanding than expected. What a courteous team and professional services!

Rolanda K.

7/30/2021

Very honest and reasonable prices! Responded almost immediately and Chris advised me and carefully explained our options. He showed me step by step how he would approach the repair and was very thorough!

Allegra H.

1/18/2022

Warren was great, very honest, reliable, fast, efficient and he worked with us on pricing for what turned out to be a huge job. He talked us through each step throughout the process. I would recommend him on any large or small job.

Cynthia F.

10/11/2021 12:00:00 SA

The vintage drain on our bathroom basin finally gave out and I gave a call to Ace. Warren was ringing our doorbell less than two hours later, assessed the situation and went straight to work. He was fast and efficient and everything he needed was in his truck.

I would definitely recommend Ace for your plumbing needs. Darcy was great too--personable and knowledgeable.

David P S.

12/07/2020 12:00:00 SA

I am a general contractor and I utilize Ace on my jobs and service calls. Ace has completed three separate jobs for my firm in the last 45 days. Each customer had nothing but praise for the outstanding service. They arrived on time, identified the problem, provided an estimate, and completed the jobs in a timely manner.

He has recently completed a drainage replacement job in View Park, faucet installation in Ladera Heights, and faucet and toilet replacement in Windsor Hills.

I highly recommend Ace and their trucks are well stocked with routine parts.

Please feel free to contact me for additional information.

Best Regards
David P Stewart
Fairview Const Co
310-717-4961

Hanna W.

5/29/2021

I want to start with that we have been through our fair amount of plumbers a d I'm so happy we found ace plumbing. Darcy that makes the appointments is amazing, the guys that came out was super knowledgeable and accommodating and did a perfect job!! Thank you again ace plumbing!! Now I know I don't need to look elsewhere when needing help with any plumbing issue

John H.

6/17/2021

We had a massive leak on Memorial Day and had no idea what the issue was since we were gone when it occurred and DWP shut off the water. The team at Ace came over and did their best to fix the issue without the water turned on. Once the water was back on, it was clear there was yet another problem. The team came back and worked even more to fix anything without charging us again. They were so friendly, respectful and courteous. The experience couldn't have been better. Thank you!

Jaclyn S.

03/04/2021 12:00:00 SA

Plumber came so quickly to help with a drain emergency! They resolved the issue quickly- prompt and had all around great customer service. I hope we do not need their services too much in the future but it's a relief to know that if/when we need a plumber in the future that we can depend on Ace.

Natalie S.

04/08/2021 12:00:00 SA

Ace is my go-to for plumbing issues. Christopher just replaced my leaky kitchen faucet and two frozen angle stops, and now everything is functioning perfectly. The staff is incredibly organized, friendly, professional, on-time, informative, skillful, quick, and affordable. Highly recommend this business!!!

Ray Y.

02/01/2020 12:00:00 SA

We had Ace Plumbing help us replace a toilet and faucet. From start to finish it was great service. Darcy was super responsive via phone and email. I don't know about you, but we many service providers, it's hard to get them to even call you back half the time!

Chris came by to look at the situation and provide an estimate. They do charge a fee for this, which goes toward the service. That's reasonable for me, since you are taking up their time. The day of, they gave us a two hour window and showed up in the middle of it. Worked through the day and finished early afternoon. When they were finished, Chris gave me a call to confirm what they had done along with any issues they might have come across. Again great communication all around. I came home, and confirmed they also had cleaned up after themselves and also moved our belongings out of the way to make sure it didn't get dirty.

Their work was great, and everything was done very professionally. Hopefully we won't run into any issues with our plumbing, but if we do, we are happy we have a reliable service provider. Thanks Ace!

Zak C.

1/25/2021

4 months since my service and everything is working leak-free as Chris guaranteed. i had a bit of a custom job to install my moen smart valve and a whole house filter for my garden irrigation lines. because this was custom, i had to work with Chris directly on laying out the job, but i am happy with their clean and professional implementation. i will call them soon for the next job. recommended.

Brian T.

1/21/2022

Ace Plumbing helped me replace a busted kitchen faucet over the recent Christmas holiday week, when getting any services was a challenge. After knocking that out, I asked them to help me complete three more issues at my home, projects that I had been holding off finishing until I could find someone I trusted. The jobs were completed in a short time and exceeded my expectations. Darcy, the office manager, is a delight to work with, and Warren is a total pro with extensive knowledge. They know how to get the job done right, and without upselling me on other services. They are my go-to plumber from here forward.

Amy T.

04/03/2021 12:00:00 SA

Excellent service-team was professional and efficient! Will definitely utilize in the future for all our plumbing needs.

Jillian S.

1/13/2020

Ok, so I've been thru more bad plumbers unfortunately than I can count. I just got used to it....I thought it was the way it goes.....the plumbers I have gone thru were all totally filthy, totally unreliable, and totally shady.
Then I found these guys! Chris is the best kindest Plumber Man ever!!
SO professional, SO clean, SO dependable, SO thorough, and SO good at what he does....SO honest, SO fair, and just the nicest person ever. I'm telling you this is NOT normal! I hope all their customers treat them as good as they will treat you!
They are GOOD humans and GREAT plumbers!
Look no further cuz I've been thru it with plumbers & wish I would have found this amazing father-son company sooner!
AMAZING customer service.
Thank You Chris!!
~Jillian

Zabi S.

05/06/2019 12:00:00 SA

If you looking or need plumbing I am highly recommending Ace Plumbing and Rooter for you guys.
They doing the best job in town, Mr. Chris is the best person and very friendly and his professional for his job plumbing. Thank you very much Mr. Chris

Kevin S.

6/26/2020

Chris was extremely helpful. On time and saved the day! I called the day off the issue- a clogged kitchen sick, and he was able to be over within two hours to root the pipes. Chris was informative and was willing to check the drainage on the other sinks I'd had- very thorough gentleman!

Steven G.

4/18/2019

I highly recommend Warren/Ace Plumbing. I have used him for years and have recommended him to many other friends/family members. He has done LARGE jobs (replacing large length of sewer line from my house to street) as well as your basic clogged sink or toilet. I have always found Warren to be reliable and absolutely trustworthy. He is a unique character and also a funny guy.

Cut to the chase, and Call ACE (plumbing). Not bad, I should do PR?

Joey F.

4/18/2019

Yelp nation,
Long overdue review here! I have known Warren for well over 10 years. Was actually introduced to him by my (business) landlord to make a number of plumbing repairs over the years. Not only has he fixed me up with all these many plumbing jobs, but he now makes repairs on my (and my wife's) rental properties, as well as our house. You can usually get him within 24 hours, and if an emergency he ALWAYS makes the effort to get there same day. May be in the evening, but he will definitely be there.

Warren does the big jobs and the smaller jobs, but he does everything to perfection! Very recently he installed a dishwasher in my wife's rental property house, which was never set up for that type of appliance (it is an older house in SM). Because the kitchen did not have standard configurations for most dishwashers, Warren came in and literally did the carpentry work, cut away and the old wood cabinets, prepared the plumbing hookups, and even prepped the electrical hookups (without the hassle and extra cost of calling an electrician)! Did a fantastic job and at a very reasonable cost.

I have made endless referrals for Warren, not only my dad, my brother, my wife, my friends, my friends' friends, you get the picture.

Please call Warren for ALL your plumbing needs, he's the best plumber I've ever used, and he's an all-around super nice guy with a quirky sense of humor you will like!

Erik S.

10/29/2020

Chris from Ace Plumbing and Rooter just left my house after doing two emergency repairs late at night. He was excellent in every way!

First it did not take him 15 minutes or even 10 minutes to respond to my call but two minutes. He said he would be here within 15 minutes and he kept his word.

He fixed clogs both in my toilet and in my kitchen sink and was super friendly and courteous in every way. Best of all - He ended up charging me even less than the quoted price.

If you have a plumbing problem I would absolutely recommend Ace Plumbing. Very well done!

Ashley C.

5/22/2019

Writing this review for my Aunt Josie.
Warren did an amazing job! I had an emergency situation with what I thought was just a broken washer machine hose. Turned out to be a major plumbing catastrophe!! Warren came & checked it out. He had an excavator here the next day (Sunday) doing the camera work so they could see what had to be done. Monday they came in & dug up the yard to fix the pipes & clear it out. They cleaned, cleared, put new pipes down & put the yard back together. By midday Tuesday they were wrapped up & I had no issues.
If anyone is looking for an honest, fast & nice plumber look no further. I can't express how grateful I was that he got it all taken care of without a hassle & for a great price!
Thanks Warren, from Aunt Josie!

Glenn K.

11/04/2020 12:00:00 SA

Chris at Ace Plumbing provides top notch service. It can be really difficult to find a good plumber and I finally found Chris at Ace. He can solve any problem and his prices are very reasonable. It's nice to be able to call someone and know that you can trust them with your plumbing issues.

Also, Darcy in the front office provides excellent customer service. She always works with your schedule to find the best time for service.

Vahan P.

08/06/2021 12:00:00 SA

My kitchen sink drain had a leak that another plumber had not been able to fix. Darcy sent Chris the next day and he did a perfect job using the right parts in a short time and for a great price. Thank you Ace Plumbing !!!

Chantal J.

12/14/2019

This is my first yelp review ever... Ace Plumbing is really deserving of 5 stars!!!

My bathtub spout was damaged and needed replacing. I called Ace to come by and inspect the damage... they not only fixed my bathtub spout but FIXED MY SHOWERHEAD FOR FREE!!

Amazing service! Thanks so much!

Diane P.

6/23/2021

Amazing 5-star service! Darcy schedules for Warren and was responsive and super kind! Warren is kind, reliable, and goes above and beyond! I was having new floors installed and needed a plumber with short notice due to my installer. Darcy was so kind when we emailed about an estimate and about availability. Warren was on time and even greeted and pet my dog! You know someone is a good person if your dog likes them! He went above and beyond with removing the toilets and then coming back a few hours later to re-install! 100% recommend Ace Plumbing and will be giving them a call for future projects!

Sisi G.

2/24/2021

We had Chris recently help us with major drain pipe repairs/replacement at our home. It started out with what we thought was just a clogged drain. We emailed and Darcy got us an appointment right away. Chris arrived promptly and quickly diagnosed the problem as a major, systemic issue with the plumbing system in our crawlspace. He explained the problems clearly, described available options and got the right people on the spot to do the repairs very quickly. Within 48 hours everything was fixed for a very reasonable price. We are glad to have Ace Plumbing and Rooter in our neighborhood and will definitely work with Chris and Darcy for any future plumbing issues.

Sunny S.

06/12/2020 12:00:00 SA

Highly highly recommend Chris. Two days ago I was trying to install electronic toilet seat cover, after spending 3hours it was still leaking. So I called chris for help, he came in so fast and fixed my issue in less than 5 minutes without charging me anything. Very professional and patient explained why and what coz the problem. If you have plumbing issue, he is the right person to call and his price is very reasonable, he helped me change my kitchen faucet a few month ago. I really appreciate his hard work and help!

Andrea s.

11/01/2019 12:00:00 SA

-complete incompetence. Luckily I stopped the job and found someone who knew what they were doing.

Michael S.

10/03/2018 12:00:00 SA

Ok - truthfully I called them last night as sewage came up our bathtub and shower.
They offered (Chris) to come immediately but I said I will wait 8:30AM. Chris arrived sharp on time. They did a huge plumbing job. The price was very great!! They took a lunch break and insisted on picking up lunch and delivered to me and did not take my money (for lunch)
Anyways they just left the house cleaned up and fixed the sewage and pipes that had roots in them.

.
Highly recommend and would invite for dinner!!!
Grade A+++

Rex L.

01/09/2018 12:00:00 SA

Warren and Chris are great and give the best prices. They say they don't advertise and just get work by word of mouth. I was fortunate enough to run into Warren when he was doing a sewer line replacement for a nearby building.

They are my first people I contact for plumbing problems and they give free advice. Very honest people.

Joe Q.

11/05/2019 12:00:00 SA

30 days after Chris answered to my emergency call last time, I brought him back to remove the osmosis water system and dishwasher in my kitchen. There were always unexpected issues with the old worn pipes in my unit, Chris got enough tricks to deal with them, including soldering an extension tube which connects the stop valve. Thanks to his work, the flooding risk in my kitchen is minimized as much as possible.

Luis D.

10/01/2019 12:00:00 SA

Chris is the best plumber I've ever dealt with (and I dealt with a lot). Extremely professional, knowledgeable, polite, efficient and very fair in terms of pricing. I also talked with Darcy on the phone and she was very pleasant and efficient. I am fortunate to have found this plumbing company.

Gabrielle H.

11/28/2019

It's Thanksgiving Day. Water is backing up and coming into the house. What started as an emergency turned into something wonderful. Warren came out - the owner of this father son company. He was reassuring, ran a snake through an outside drain and found it was damaged by roots. Left us with a stump pump to handle the situation for the day and is returning to install a hidden stump pumpkin so this never happens again. (Repairing the pipe would be not cost effective given it runs thirty feet and is under six feet of dirt.)

He was cheery, experienced, prompt, and offered a solution no one else had thought of. I actually feel lucky this happened so I can know him and have a plumber I can trust. (I've tried so many.) Can't recommended them more highly.

Nahid G.

6/18/2020

Our toilet was floated yesterday morning and we call this guy for the time he said he can be there in an hour and he was very nice and professional I am very happy about this company thank you for your help

Jen H.

11/13/2019

Chris is a friendly guy, gets down to business, works efficiently, and would summarize what's going on as he worked through the problems. For the reasonable pricing, I had him clear out the kitchen pipes and the two bathrooms. He also made sure the unit below me didn't get clogged up from the work. From the telephone call with the office manager, Darcy, the whole process was easy, professional and I felt like I was getting an honest work done. I would definitely call them again for future needs. Nice people, forthright way of doing business, and gets the job done.

Kiyoko M.

11/09/2020 12:00:00 SA

Chris showed up on time after he call me 30min courtesy call. He made sure my plumbing issue was resolved very carefully, testing all the faucets in my house before he left. I will definitely call back Ace plumbing next time I have an plumbing issue.

M A Y.

06/05/2019 12:00:00 SA

Found Ace Plumbing and Rooter on Yelp and decided to use them. They were a local business. For all of the work done, we felt the cost of their services were fair.

This was my parent's home and they didn't replace anything unless it broke or was leaking. Now we are living in this home with various plumbing issues.

There were ALLOT of plumbing and fixtures to be replaced. Bathroom faucets that were about 27 yrs old, two toilet tanks which had inner mechanism rusted and corroded. The kitchen had a very slow drainage (almost plugged up) and the garbage disposal needed to be replaced. Then the kitchen faucet fixture was so-o-o old, it rusted onto the tile.

We purchased all of the new faucets and garbage disposal ahead of time for installation. We wanted a particular style for the faucets and it was a saving to get these things ahead of time.

Chris and Randy came to do all of the work. Chris pointed out some valves that were corroded and frozen. (I was already concerned about them ahead of time & when Chris pointed them out, it validated my concerns) We had these valves replaced. We also ended replacing both of the toilets because they were extremely old. Placed an order for the toilets at Home Depot in the morning and Chris and Randy went to pick them up that afternoon. While there, they & the Home Depot clerk double checked the toilets to make sure they were the ones ordered. Also to make sure there were no cracks or damages on the toilets before taking them.

It took several days for Chris and Randy to do all of the work but it was worth it. Each time they finished a work or replacement, they would checked and rechecked several times to make sure there were no leakage. They checked everything again when all of the work were done and before leaving. Before leaving, Chris mentioned that their work is guaranteed for one year. If there is any leakage to give them a call.

Very pleased with the caliber of work and the quality of the material used. They really know their trade.

Greg R.

01/08/2020 12:00:00 SA

We live over an hour away from our rental property, so whenever our tenants have an issue, it can be a little nerve wracking. Luckily, Ace Plumbing and Rooter and to our rescue the other day when they found a clog in the bathroom. The were immediate to respond, came out quickly, inspected and fixed the issue all within record time! They were professional, fair, competent and kind. We are very happy we found them and plan to always use them going forward. Don't hesitate to reach out to these guys, you won't regret it!

Roc H.

09/09/2019 12:00:00 SA

Our main water line burst on Friday night. We got a lot bids on Saturday. Ace Plumbing gave us the best deal and did great work. The repair began Sunday at 8 am and was complete by 1:30. We could not be happier.

Julia W.

1/31/2020

Back again to give another 5-star rating for a quality experience! After so much back and forth with my HOA about fixes, Chris and Darcy were so patient with requests for new quotes and changes to the work order. I was able to schedule Chris to come out the same day my new dishwasher was delivered (within two days of purchasing it) and had it all hooked up before dinner time. They've done incredible work, and I will continue to use them for anything I need going forward. You won't regret doing business with them!

Anton S.

8/13/2019

Chris came and solved identified and fixed my problem for a fair price. I had a few plumbers come out before but Chris had the most fair pricing and seemed to be the most experienced. I will definitely be using Ace from now on!

Nerissa A.

01/11/2021 12:00:00 SA

Chris recently did a repair in my building involving shutting off the water for the building. I requested that he come up afterwards to check the water pressure in my kitchen faucet which had been dwindling. He showed up after he was finished and tested all my faucets. He affirmed that my kitchen faucet was old and did not have proper filtration. It had never worked very well. I waited until after the holidays to contact his office. Darcy was extremely polite and knowledgeable and scheduled an appointment for the next day to replace my faucet. Chris called me the next morning to inform me that he would be a bit late as he had to purchase a new faucet. He arrived within the new timeframe with a beautiful state of the art faucet. He is very nice and thorough and made sure that I was satisfied with my new faucet. This is a very honest company and not overpriced. Highly recommend.

Ginnia H.

11/03/2020 12:00:00 SA

What wonderful service. Chris came in the time window he said he would. He handled both the kitchen and the bathroom sinks. He was able to explain what was going on so that I felt informed. When certain parts were needed, he quickly went out and came back to fix it. He was even able to explain an issue with the dishwasher that I had wondered about for a long time. He was even able to get at a problem that wasn't originally done right, while still using the major existing parts and system. An issue that was worse than I had thought was quickly fixed. I cannot thank you enough!

Dave K.

10/31/2020

Meh. Three stars is generous: they booked time online, didn't show. I called, oops, officer manger blew it. Whatever. Went with another company who came over quickly for less money.

Jessica T.

03/07/2019 12:00:00 SA

First let me say this review is long overdue Chris and crew are awesome. Our small business has had Ace out more than 3 times and they have always provided great service. First visit Chris came after hours to fix a leak under one of our sinks, second visit he came out for a preventative maintenance appointment and we just so happen to have a sink that had clogged and overflowed right when we were leaving and thank goodness Chris had not left yet. He fixed the problem and showed me what to do in case that would ever happen again, his assistant even was helping me sweep out some of the overflowed water (which they do not have to do). Good old great service from a family business. Thank you Chris and Warren.

Shiyue H.

6/27/2020

Christopher is knowledgeable, professional and humble! My kitchen was clogged and I initially had another rooter company to fix. After one hour of trying, they couldn't figure out the issue and left my p-trap loose and leaking. After such a horrible experience, I called Christopher and he came the next day morning. Christopher did all the inspection and found the root cause and gave me a fair price. After replacing the clogged and corroded galvanized pipe with ABS pipe, the water went through! What a life saver during this stressful Covid 19 situation! I would highly recommend Chris's plumbing service!

Bonnie K.

09/09/2019 12:00:00 SA

Chris gave us quick, honest, friendly, thorough, knowledgeable service and advice at a very low price!

D M.

10/02/2020 12:00:00 SA

On time and professional. He was able to diagnose and fix the source of the leak very easily. Highly recommended.

Clay B.

12/12/2018 12:00:00 SA

Had a drain blockage at 3:30 in the afternoon. Chris came out by 4:45 and my drains were draining by 5:05. Reasonable price and courteous thorough service. Definitely keeping his business card on file.

Zach E.

12/18/2019

My kitchen sink backed up at night and I really needed it fixed. Ace Plumbing responded to my Yelp quote request within minutes, and a plumber was at my house within half an hour. He fixed the clog quickly and the price was very reasonable for after hours work.

Amy S.

02/08/2019 12:00:00 SA

Awesome service. Super fast response, patient to explain all my concerns. my kitchen faucet wore out so I have to get new faucet installed ASAP, otherwise the old one was leaking. With Ace plumbing, they send Chris Friday night, which I really appreciated the service speed. Highly recommend! Will for sure to use them in the future and recommend to my neighbors.

Christina S.

4/19/2019

ACE Plumbing is FANTASTIC. I would give them 10 stars if I could. Chris came and solved two what ended up being simple problems in minuets. He answered my call the first time I called, he told me a window of time he would show up in. He showed up in that window in the same day I called. He solved the problems in minutes and Charged me nothing!!! I was so amazed at his level of service, knowledge and integrity. I am professional house flipper and have worked with several plumbers and I would say he is the best I have worked with!!!

Brandon G.

10/13/2018

Called and they came out in 30 mins. Found and fixed issue fast. Very friendly and professional. Highly recommend.

Michael F.

10/06/2018 12:00:00 SA

Great service. I had a toilet leak after hours on a weekend. Chris the plumber was at my home within 1 hour, professional, courteous, completed job well and fast. Would definitely use this service again. He charged what he quoted and didn't overcharge .

Dalia B.

10/01/2018 12:00:00 SA

Chris was extremely helpful today! I called for an estimate and was at my apartment within 20 minutes to help unclog the drain in the kitchen sink! He took his time to make sure he didn't rush through anything and leave any problems behind and even showed me how I can deal with minor blockages myself! Would definitely use their service again.

M B.

12/20/2020

We called Ace after a different plumber (who gave a cheaper initial quote) did a half-ass job installing our new toto toilet and bathroom faucet. After the install, The new toilet rocked back and forth when we sat on it, breaking the caulking below, and clearly wasn't attached to the floor right. We didn't trust the original plumber to come back and fix it properly. He was either ignorant or lazy. The ACE office manager Darcy was so kind on the phone and even suggested the 1st company might be able to fix it for us free of charge, but we really wanted fresh professional eyes rather than risk damage or waste more time. The ACE business owner Chris came by that day to check it out for us and easily identified the problems. The first plumber had only used 2 of the required 6 screws mounting the toilet and just hoped we wouldn't notice (screws hidden under the skirt)! Chris also voluntarily fixed another issue the other plumber had ignored on the installation of our new bathroom faucet, to be nice. Chris was efficient and didn't over-charge even though he easily could have. Chris and Darcy at ACE have won us over for life, and we will tell our friends. Don't buy nice new fixtures and cheap out on the installation. You'll regret it. Sometimes, plumbing included, you really get what you pay for.

August F.

7/21/2019

Chris and Randy recently repiped my main bathroom (this was necessary as the pipes were original galvanized and were beyond showing their age). They did a great job and performed the work in a very timely manner. I had three different quotes on this work and Ace Plumbing was the most through quote. Chris took time to explain everything that would need to be done and even split the work into two different phases, which was very helpful. He looked at what needed to be done and assessed the situation. The price was fair, which is where I wanted to be. I obviously didn't want to over pay but I also wanted a competent plumber, so I didn't want an underdog bid either. I am very happy with the work! I've had other plumbers who dropped the ball on aspects of work and I regretted ever working with them. Chris and Randy were the opposite, they went above and beyond. They were very professional and came back a day or two after to check the work, which I highly appreciate. They also fixed a few other minor things that I pointed out around, this helped me out immensely and is highly appreciated. Their customer service was great all around. Darcy, who responds to the phone inquiries was great also. I now have a new plumber and I feel like I have piece of mind moving forward. I highly recommend Ace Plumbing.

Jenn M.

11/26/2018

I can not believe there are still good and honest business people around!!! I had leak under my kitchen and I called Ace Plumbing because my friend referred them. Chris came and part of the garbage disposal was loose. He tightened it and gave me a tool to fix it if it every happens again. When I asked him how much I owed he said nothing. I could not believe it. He was very professional, honest and I will refer this company to everyone I know. I will also post it on Facebook so my friends can use this company if they need a plumber.
Please support this company!! We need more honest people like this!!
Thank you Chris and Ace!!

E S.

11/05/2019 12:00:00 SA

Kind, professional, reasonably priced, on time. Family owned, trustworthy, just the greatest experience! Took care of my mom's kitchen sink that had backed up, made sure it did not adversely affect other tenants below her unit. Thank you!

David F.

6/23/2019

Warren has been reliable, honest, responsive, knowledgeable, quick, detailed, and professional. He's our neighborhood plumber for issues large and small... 5 stars!

Brian K.

05/11/2019 12:00:00 SA

I can't say enough about Ace and their care and responsiveness. I just moved into a new apartment and put too much down the garbage disposal. It was at night around 8 o'clock. I called Ace and Chris answered and said he would come right over. He was very nice and put in extra effort to get the blockage removed. We checked downstairs but our neighbor was not in so we were unable to ensure that the blockage was not with their apartment as well. Turns out there was some, so the next day I called Chris again and he sent his father over who again went the extra mile to make sure the pipes with our neighbor and all the way through to the sewer were properly cleared. They came back without hesitation and took care of what had to be done. It's hard to find caring and competent plumbers who are responsive and go the extra mile with a smile. Great find!

Li D.

05/05/2019 12:00:00 SA

Chris and Randy are very knowledgeable and did a great job installing our kitchen sink faucet. In addition, they fixed a longstanding shower problem that we had that many other plumbers didn't know what to do with. Their prices are also very reasonable. Would definitely hire again for any plumbing problem.

Saubia A.

08/02/2019 12:00:00 SA

We had a clogged toilet that was fixed quickly!! Very professional, punctual and efficient. Will definitely be calling them for service again!

Jennifer G.

6/19/2018

My husband and I just bought a condo built in 1972, and needed a plumbing inspection. Chris was there in a heartbeat and gave us helpful recommendations of how to get the place running up to speed. We ended up using a general contractor to do our plumbing with an all inclusive price, but when we found a leak under our kitchen sink, we decided to call Chris at Ace Plumbing back. Once again, he was there in a heartbeat, diagnosed the problem, and came back 2 days later with the appropriate part to fix the problem. It's clear Chris knows his stuff and so far I am very happy with the service I am getting. I've stored them in my phone for future reference.

Natalie Q.

10/08/2018 12:00:00 SA

Great service! Very prompt. I called this morning for an earring dropped down the drain, and Chris happened to be in the area and came immediately after he finished his prior job. He was efficient, polite, and knowledgeable, and the price he charged was very fair. Would highly recommend them for your next plumbing job.

Nancy P.

6/28/2019

I recently needed to have a toilet replaced and searched for plumbing companies on Yelp that were local to my area.. I came across Ace Plumbing and read the reviews which were current (not years ago) and were amazed at all the glowing reviews. Gave them a call and Chris showed up a couple of hours later.. discussed the purchase of a new toilet which Chris said he would do and that he would return in the morning with a helper.. showed up on time and removed old toilet, installed new and sealed it, cleaned up area and took the old toilet.. was done in 1 hour.. very professional and thorough.. I will only use Ace for all my plumbing needs.

Gloria L.

8/30/2018

Just called Chris for a plumbing issue with my kitchen sink. He was extremely friendly and professional. He came within 15 minutes, located the problem immediately, and fixed it free of charge. I don't have a regular plumber but I will definitely use this company from here on out. Would definitely recommend!!

Paul S.

02/11/2019 12:00:00 SA

Chris and Randy did a great job snaking our bathtub which had a grip of standing water stuck in it. They showed up on time, we're super communicative and even tidied up our bathtub afterwards.

Steve A.

6/15/2019

This review is long overdue. I have known Warren for many years. He is always exceptionally reliable and competent. He removed a 1-piece toilet, installed a new one along with a Toto bidet toilet seat. He handles all jobs extremely well. He is professional and courteous. My wife and I are always completely satisfied with the jobs he has done. His rates are reasonable as well. We highly recommend Warren for any kind of plumbing job!

Ana V.

01/03/2019 12:00:00 SA

I can truly say that it was so refreshing to find honest and committed people that have VERY fair pricing but also are honest and will get the job done. I had a backed up toilet and bathtub and it was a complicated job... Chris really cared about getting the job done right!!! They took their time until everything was done... they left the bathroom like new!! I already forwarded their info to my friends...They truly seem to care about what they do and also about their clients!!! Thank you!

Bev M.

02/11/2019 12:00:00 SA

These guys are off the chart amazing!! Chris and Randy were totally professional, but also friendly (and funny!) and explained everything they were doing, answering all my questions fully and patiently. They arrived right on time, went right to work, and had solved my plumbing problem in no time! In a way I was sorry that they worked so quickly, as I was sorry to see them go! I wish I'd known about them months ago when I needed a major pipe replacement! - but I will definitely use them again and have already been recommending them to all my homeowner friends. They are totally awesome!!

Lorelie G.

02/06/2019 12:00:00 SA

I dropped my diamond earring down the bathroom sink, first I called another plumber, they never called back. So I called Ace and Darcy called me back within 10 min to line up an appt. they were running behind but alerted me and arrived as promised. Earring was recovered and Chris and Randy fixed the slow drain. I will definitely keep them as my go to guys!

Frank G.

10/15/2018

I had a chronically backed-up bathroom sink and after trying to snake it myself, I decided to seek professional help. I called the number listed in Yelp and Chris answered right away. He said he was nearby and he got here in less than an hour. He made quick work of the clog and cleaned up under the sink, too (something I'd been putting off. A fair price and great service, you can't do better than that.

LaJuana H.

9/18/2018

Ace Plumbing and Rooter, once again, saved the day on short notice. On Sunday evening, I discovered I had no hot water. Upon investigation, I found that my water heater was leaking water. I called Chris Monday morning. He came over after he finished his appointments, quickly accessed the problem, and went into action. He replaced the part, explained the root of the leakage, a d explained everything he did. he is has an awesome personality, excellent customer service, professional, and very knowledgable of his craft. Chris has been my plumber for a couple of years, and I couldn't be more happier with his service!