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Flood Brothers Plumbing

Flood Brothers Plumbing

Plumbing Service
Los Angeles CA

Description


Whether it be a complex tankless water heater Installation or a simple bathroom fixture repair, Flood Brothers is widely considered one of THE GO-TO Local Plumbers in Studio City, Sherman Oaks and Encino. With over 15 years experience, in all aspects of residential and commercial plumbing, Flood Brothers is also one of the few premier local plumbers, servicing all of the greater San Fernando Valley. Specifically trained and certified in emergency plumbing response and flood water damage mitigation, our fleet operates only in accordance with local building codes and at the very highest industry standards, guaranteeing that, as one of the top local plumbers in the Valley, you can be confident that our technicians are fully trained, seasoned and certified to effectively complete ANY plumbing task efficiently and cost-competitively. If you need a local plumber in Studio City, Sherman Oaks, Encino, Van Nuys, North Hollywood or the greater Valley to engineer and install new copper pipes, repair a leaking bathroom faucet, fix or replace a sewer line, Flood Brothers can tackle any plumbing task BIG or SMALL quickly, efficiently, and with the highest level of professionalism and customer service available in Los Angeles.

HISTORY


Established in 2008.
As third generation plumbers, Flood Brothers was started as a one stop shop in 2008 for all your plumbing and restoration needs. We are proud to provide quality workmanship at a fair and upfront price. In an industry focused on sales quotas, numbers, and the quick buck; our focus remains on honesty, customer satisfaction, and integrity. We are a family owned and operated business and we realize our clients are not just consumers, but they are families just like ours.

ABOUT BUSINESS OWNER


Giovanni Longo is the owner of Flood Brothers Plumbing. He is qualified as a plumbing contractor as well as has certifications for water damage restoration. For over fifteen years Giovanni has serviced the greater Los Angeles area as a plumber specializing in clearing, repairing and re-piping sewer lines for both residential and commercial projects. He is also skilled in in several other disciplines, including water, gas pipe replacement and water damage remediation. With a keen eye for detail and a vast knowledge and understanding of the various aspects of plumbing, Giovanni and his hand-picked team of plumbing professionals have the ability to accurately assess and give residential and commercial clients alike the best diagnosis with the most cost effective outcome. His creative solutions and ingenuity have helped him to succeed and do what others said couldn't be done.

SERVICES


Reviews


Tamara D.
Tamara D.
12/19/2022
We have been looking for years for a go-to plumber. We've tried dozens of different plumbers/companies. Some were good, some not so good, and some who were just looking for ways to upsell you.

Tony from Flood Brothers Plumbing just came by. On a scale of 1 to 5, this guy was a 10. We've had an ongoing, running water issue with 4 (now discontinued) Toto toilets that 3 other plumbers advised us to replace. Tony took the time to figure out that our (older) flapper (design) used spacers, and that it could be the source of our issue. He removed the spacers. We're now going to see if that solves the problem. If not, I'll have him come out again.

Next, one of our sink drains was leaking. Tony discovered that the plumber who installed this new drain used plumber putty (not good) to repair a cracked piece on the P-trap instead of (getting and) installing an undamaged P-trap. I now know what P-trap to buy and he explained how to easily install it.

Last, I'm a sucker for new devices that give you visibility into how much water, electricity, etc., we're using as a household. As a result, I got the new Flume device from LADWP, and we unfortunately figured out that I won't be able to use on our water meter. But as a bonus, Tony then showed me how to turn off the water to the whole house in case of emergency.

I have never had a plumber experience where the plumber took time to understand and diagnose each problem, explaining his observations along the way. All I can say is that our search for a go-to plumber is over. Tony and Flood Brothers Plumbing is the way to go!

Marisol M.
Marisol M.
1/14/2023
Yelp had good reviews for this company so I decided to give them a try. Jeff was dispatched to my home for a quote to remediate a toilet overflow on my living room ceiling. He is personable but his workmanship is sloppy and his crew is sloppy.

To deal with the overflow, they initially created a container with painters tape. Taped my ceiling and adjacent walls in an attempt to create a tight seal. The container partially fell the next day. The employee who arrived to cut drywall couldn't even staple the container to the walls and ceiling because his staple gun was out of staples as I heard him tell his supervisor. Instead of finding a better solution, they used duct tape on my ceiling.  They also didn't address the painters tape on adjacent walls that rendered their container useless. There wasn't a tight seal and container was pointless. Nothing was contained in that space.

When all the duct tape was finally removed, it created additional damage to the damaged space. It increased the drywall perimeter that needed to repaired.

Because this was a stressful project, and wanted to get it over with, I signed on to make additional p-trap replacements to my plumbing. SUCH A MISTAKE.  They half repaired the water draining system on my bathtub shower combo. They completed the work in the ceiling but didn't replace the parts in my tub. To access the area they needed, they cut additional jagged, unmeasured lines in my drywall ceiling.

More damage for me to repair. Over $2700 to replace two p-traps and they left the job incomplete.

Subsequently, I had to have a different plumber redo the work Jeff and his crew claimed to complete.

Overall Flood Brothers crew were sloppy, semi-incompetent, and overpriced. They created additional damages to my home that did NOT exist prior to their work.  

I would not recommend them for water remediation or plumbing repairs.

Michael O.
Michael O.
01/12/2023 12:00:00 SA
So this was nice to have happen, the last review pretty much explained why I left a 1 star review. And like I said in that review I was severely taken back by the reply I got when I called about the clog coming back hours after the snaking and a person on the phone telling me I would need to 0ay again and with additional fees and so on  

Well while I was now, being the building manager, dealing with an annoyed tenant and a trying to CMB with the  building owner I got a call from (I think Jessy, a supervisor from what he said) that the person who told me that I would bee charged all over again and with additional fees was in the wrong with that followed with the Floor Brothers helping to get the drain going and me not having to have an upset tenant over the weekend.

With that I changed it to 3, I wish there was a way to go with 3.5.

Like I also said in the previous review I had used the flood brother 3 times before and everything worked out perfectly making the last one, that was not the best, the 4th.

I was very happy that I ended up getting the help and the flood brothers stood by their work.

Would I use them again, I think so.

Mike

Michael G.
Michael G.
5/13/2023
What a great experience. We had a main line backup and of all times for it to occur was Friday at 10 pm. We absolutely needed emergency service as we had guest staying with us and could not be without service. They were so responsive. We were connected with their after hours technician who arrived within an hour. Snaked the line but the blockage was too extensive so had to rerun the following morning with their hydro jetting team who knocked out the blockage in short order and very reasonable pricing. Brandon was an excellent communicator and straight forward. Highly recommend them and if you get Brandon as your service rep that's icing on the cake.

K.M. K.
K.M. K.
05/11/2023 12:00:00 SA
Easy to work with and came on time! They rates were reasonable, the same as the other plumbers I called.

Rich O.
Rich O.
11/13/2022
After this recent rain storm, I noticed water starting to come up the drain in the shower in my downstairs bathroom after taking a shower in an upstairs bathroom and while doing a load of laundry at night. Not a good sign. I went outside to check the clean out and just as I feared, water was seeping out. Ugh. Definitely a clog somewhere in my pipes leading to the city sewer line.

First thing I did when looking for a plumber was come to Yelp and Flood Brothers was the first place I called to get an estimate. They gave me a quote that matched what I was charged by a plumber who took care of the same issue at my parents' house in the SF valley a while ago so no need to look any further and made an appointment with them right then and there.

For same day plumbing appointments, I usually have to wait at least 2-3 hrs. To my good fortune, they had a plumber in the area finishing a job and he was able to come over within the hour.

The technician, Thomas, called before hand to let me know he was on the way. So many times, I have service people who call AFTER they arrive at the work site even after I tell them to call me beforehand because sometimes I have to travel to meet them or need to prepare the area before they arrive. So this was a plus.

Well, the blockage was taken care of with a heavy duty motorized snake and during the procedure, Thomas broke out another tool that allowed him to detect the approximate location of the blockage. Definitely something I was glad I left to the professionals and didn't try to do it myself by renting a snake from a hardware store.

When all was said and done, Thomas mentioned that there were some other things he noticed regarding the condition of the pipe while running the camera through it after clearing the blockage to the city sewer and  that I probably should look have checked out more thoroughly. I appreciated his thoroughness in the matter since he also took the time to check the pipes in the crawlspace underneath the house to make sure there weren't any other defects or leaks and while doing that noticed some electric wires that were in junction boxes that were not closed up.

Highly recommended!

PJ J.
PJ J.
05/04/2023 12:00:00 SA
We had kind of a complicated plumbing issue that was compounding into other problems, and Flood Brothers was able to figure everything out and fix the root cause in an efficient and reliable way. Chris, Brendan, and their team were really cool, responsive, and knowledgeable. I plan to call them for all our plumbing work.

Gabe R.
Gabe R.
4/18/2023
The main reason I will give any business a 1 star is if they try to rip me off and boy did this company try! We had a leak outside due to a faulty regulator. The employee came and told us our water heater was faulty and leaking(because the regulator was broken, not any other reason) and that we needed major work. He gave us quotes for 7k, 9k or 15k! We had another plumber come and he said it was a faulty Regulator(big surprise) and it cost us $400 to fix it.

Be VERY CAREFUL WITH THIS COMPANY! It wasn't double or triple, they tried to REALLY rip us off. This was straight robbery.

Jenna M.
Jenna M.
3/20/2023
I had to leave this review because Daniel from this company was an absolute gem, I called in a panic last night about a water leak from my water heater line. He came over after hours and turned off my hot water line to stop the active leaking. Then got a leak detection company to come out today that found the leak! I was thrilled to have caught it before mold got inside the walls. Daniel is a lifesaver

Lidia L.
Lidia L.
07/12/2022 12:00:00 SA
I contacted the company on Friday, and they scheduled the visit for Monday morning.  I was very happy with the turn around time.

Then everything went downhill, at full speed...

Andy was sent out to provide a quote for changing an outside compression hose bibb that was leaking.  Andy told my son that all the piping had to be replaced unless he could remove just the hose bibb from the pipe which would not be likely because it was so damaged.  My son asked him to send me the pricing for the work.  First quote was for about $1200 IF he could remove JUST the hose bibb and replace it.  The second quote was for $1600 if he had to change out all the piping which was more than likely to be the case, according to his statements.

We had a second plumber scheduled for a quote the same day.  American Plumbing quoted $175 and could do the work on the spot.  Joseph was done in less than 15 minutes.  The work included some light soldering which was the only reason we could not replace the hose bibb ourselves. The work was completed perfectly, and we no longer have a leak.  

My husband contacted Flood Brothers and received a call back from a supervisor who said he has been with the company since 2014.  The supervisor stated that Andy had just started working with them a few weeks ago and that they would never up charge so much.  The supervisor stated that Andy said we needed a full replacement of all the pipes and that was the reason for the price.  Then he accepted this was not the case since American Plumbing was able to complete the task, so he offered my husband free services because he wanted us as customers and he was very sorry about the situation.

Thanks, but NO freaking thanks.

Our impression was that Andy saw a young son and mom dealing with a plumbing issue and assumed that mom would pay $1200 plus for a job that could be done in 15 minutes because I would not know any better.  

Shocking that this happens, and I am sure has happened to many of their customers.  Do not do business with this group.  Bunch of thieves trying to hose (pun intended) innocent people of their hard-earned money.  Go elsewhere and save yourself the aggravation.

0/0 Would NOT RECOMMEND.

Andrew C.
Andrew C.
3/13/2023
Had an emergency pipe burst, they came and quickly diagnosed the problem.  Helped... Clean up...  And in the rain did a rush job to dig deep in the ground completely rebuild the pipe and get fixed up for some other pipes that were not far behind.  Communicated very well, and showed me every step of the process so i understood it all.

Arthur T.
Arthur T.
05/03/2023 12:00:00 SA
Brandon was very fast, solved our issue quickly and was a total, candid pro. Thanks so much!

Amanda S.
Amanda S.
05/03/2023 12:00:00 SA
Flood Brothers came out very quickly to assess a leak in our home. They were communicative and timely. They found the leak and were very professional. It happens to be an HVAC leak but reassured us if there are any other issues to reach back out. Phillip P. was our technician and I would 10/10 use them again, especially Phillip!

Justin B.
Justin B.
04/01/2023 12:00:00 SA
This company had fast and friendly service with great customer support. I really appreciate there hard work and honesty.

John S.
John S.
4/29/2023
Please post a picture of your plumbers journeyman's license. Your company is just sell, sell, sell.

Lauren L.
Lauren L.
4/27/2023
After several visits from other plumbers putting a bandaid on my issue Jerry from Flood Brothers came to the rescue. He made it a point to come the day I called and he spent time not only actually solving the ongoing problem he also made sure to educate me and include me in the conversation so I understood as well. Now my landlord has committed to making him the go-to plumber!

Susan H.
Susan H.
11/17/2022
Just had Flood Brothers come out to help me with a bad smell coming from my washing machine. They were polite, kind and listened intently to my concerns. After inspection of the unit, they explained to me how to properly clean the washer and the filter to rid it of the smell. They also helped me with an additional concern coming from my sink....All for no charge!

These guys were two of the most honest and kind people who have ever stepped into our home! Will definitely use them in the future!

Lanier D.
Lanier D.
3/14/2022
I'm writing this to acknowledge a gentleman named Tommy. I'm not sure exactly how to find the office he works out of here on Yelp, but he left a great first impression of Flood Brothers. We have American Home Shield as our home warranty/insurance and the contractors they work with are hit or miss. They've definitely been miss for our last few jobs.

Tommy was a professional, and made sure to at least acknowledge any of the service requests that we had. We needed a leaky faucet cartridge replaced in our master bathroom and the last company sent out a person that just didn't want to do the job. He was just low effort and bare minimum service. I ordered the piece, and of course, due to supply chain and Covid it took over 2 months to receive. I was willing to wait for it and order it because before Tommy, another plumber said the part isn't made any more, you can't change it without destroying the whole counter.. As soon as I received the parts we made the appointment for Flood Brothers.

We were referred to Flood Brothers and I'm glad that they are now on our radar. Tommy changed our cartridge, replaced our drop in shower head piece, and made an effort to help us fix our toilet handle. He also explained the sounds that our reverse osmosis filter makes to appease my better half. Some of the issues I could have fixed myself, but I've come to realize that there are certain people that are just better and more qualified than me. If I did any of the things that Tommy did, then my home would be Flood brother and sister.

I appreciate Tommy doing the requested jobs and explaining everything. He couldn't repair the toilet handle based upon parts that I ordered, but at least he made the effort. There was a point when I was on a work call and while he was explaining everything to my better half I could hear him telling her what and why. Although I wasn't available when he left I felt good about the job that he did and hope he is recognized for his efforts.

I gave him a call to gain clarity on what I believed to be the issue with my toilet handle/flapper. He could have been dismissive, but he listened and provided some guidance on what I may need to order if I decide to do it myself. Gotta give him props and I know I'll be referring others to Flood Brothers as they were referred to me.

Marie P.
Marie P.
04/03/2023 12:00:00 SA
I had a good experience using Flood Brothers. The plumber came in and fixed the problem quickly. I was happy with the prompt service and resolution.

Bill K.
Bill K.
04/08/2023 12:00:00 SA
Our kitchen sink backed up.  Chris came out right away to snake the drain and assess the issue, which turned out to be a much bigger problem.  He explained everything in a logical manner and gave us a list of options.  Will definitely use again in the future to fix our issue.  Friendly and honest.  Definitely recommend.

Linda F.
Linda F.
01/07/2022 12:00:00 SA
For some insane to me reason, plumbers are super booked just before the Christmas holidays with people wanting their plumbing checked BEFORE it can get blocked up.  Let that sit in your head for a minute YUK!!!  So, I was having a dickens of a time finding someone available to unblock my kitchen sink (after an unruly albeit fun as all hell, family dinner party the week b4 Christmas.  When I contacted Flood Bros. the person who answered was so helpful ans managed to squeeze me in the next afternoon.  The plumber was really thorough, fast, and very nice too boot.  It was the best thing that happened that entire day. After two days of champagne, wine glasses and stacks of plates stacked around my usually clean kitchen I could use my garbage disposal and dishwasher again!!  Cue the hallelujah chorus.  
I will use them solely in future and def recommend FLOOD Bros.

Olga T.
Olga T.
04/12/2023 12:00:00 SA
Horrible service,  never on-time,  lying about their hidden charges . Charging fees just because they want so even from loyal old customers.  Bad customer service.  Patrick Flood was very rude , bad experience!

Katie T.
Katie T.
02/07/2023 12:00:00 SA
I had this company come out to do a basic shower drain unclogging. They told me that because of the shape of the drain, it would cost $1200-$1500 dollars and they'd have to replace the pipes to get a normal snake down the drain.

I wanted a second opinion before spending that much money to clear a clog and low and behold, the next company I called was able to snake the drain in under 20 minutes for a reasonable amount of money without mentioning any other issue.

These guys are either trying to rip off their customers or don't know how to do the basics of their job. I'd advise going elsewhere.

Amanda R.
Amanda R.
12/06/2022 12:00:00 SA
In early August 2022, the toilet closest to the main line in the back yard wasn't flushing.  I called Flood Brothers based on the good Yelp reviews.  The issue turned out to be a rooting problem.  I have a beautiful, huge tree in the back yard with a massive root system.  The roots probably go further underground than the height of the tree.  Phil and his assistant spend hours cleaning the pipes of a thick tangle of roots.  There may have been a pipe replacement, I can't remember.  It cost $5,800, but I felt the hard work, expertise, length of time, etc. warranted this amount.  Phil told me their work was guaranteed, so if I have problems in the future, to give them a call.

Exactly four months later, the same toilet wasn't working.  I called Flood Brothers again and explained the problem, saying this was the same symptom as what happened in August. I was scheduled for the next day.  When they called to confirm the next morning,  I mentioned the 100%% satisfaction guarantee (subject to terms and conditions).  The lady on the phone put me on hold for a moment, then came back and said because it was the same issue, they wanted to send the same plumber as last time, so it would have to be scheduled for the next day.  I told Phil that I was having the same problem.  First he went out to look at the main line; then he came in to look at the toilet.  He said it was only a toilet blockage problem, which he fixed in short order; the main line was OK.  He said, You're good to go! and charged me nothing, not even a nominal charge for the service call.  I highly recommend Flood Brothers.

Ronald H.
Ronald H.
5/21/2022
I discovered at 6pm Friday evening that our water meter at the street was flooded. Searched yelp to find a plumber and Flood Brothers popped up. I called and was put in touch with Tommy quickly. Thankfully Tommy was able to come out and arrived about 45 min later. Tommy diagnosis the problem and we decided that we fix it the next morning. He arrived earlier than our schedule time a was able to fix my leak with an hour. I was very impressed!  Definitely will be using this company and Tommy in the future.

Jessica D.
Jessica D.
3/22/2022
Another review for another great plumbing job!

Leon came to our aid to clear out a blockage in our pipes and he cleaned hair from our shower drains. He was informative and incredibly kind and did such a great job.

I highly recommend Flood Brothers!

Hilary W.
Hilary W.
12/01/2022 12:00:00 SA
Flood Bros was prompt & reliable when I needed my bathtub diverter spout replaced. James is the best and my dog loved him too!

Rekha R.
Rekha R.
11/03/2022 12:00:00 SA
They just gave me a estimate to replace my toilet and guess what folks their ESTIMATE $1525.  A regular standard non electric toilet. That's with me providing the toilet. I think not.

Karry L.
Karry L.
10/26/2022
This is late post sorry!
This place came to our November 2 Phillip came so professional and nice he look at the problem which was our water heater broke there was water every where, he came he did have another job, he ask us what we wanted in a water heater we told him he went out bought put it in fixed to  top where it attached put copper connections!
He was wonderful and really nice!
This is our go lot place from now on!!

Armine M.
Armine M.
11/18/2022
This is my first time using the service. Phillip was great, he took care of the problem very quickly!
Very professional, clean and prompt service, thank you Phillip!
Highly recommended!!

Tracy K.
Tracy K.
3/14/2022
Flood Brothers saved me on more than one occasion and I am so very grateful to them for their help. Phillip was AMAZING and is my hero. He is awesome.

If you're considering hiring the Flood Brothers, DO IT. You will be very impressed with their work and meticulous attention to details. I'm SO GLAD I found them and will continue to recommend them and hire them in the future. They're life savers!

Elisha B.
Elisha B.
11/09/2022 12:00:00 SA
I called and they did get back to me but not as quickly as a few other companies.
During my review process on YELP I did post a positive review here in error.
Give them a chance if you have a problem.

Suvrat M.
Suvrat M.
04/04/2022 12:00:00 SA
Problem - wanted to install a bidet but water pipe was stuck.

Called Flood Brothers. James came by.

Solution - he finished the bidet install quickly, in less than 20 mins.

Thanks a mil, James!

Madi R.
Madi R.
07/08/2022 12:00:00 SA
I called Flood Brothers because the hot water in my house stopped working and they were very fast to come out. This is the second time I have worked with Tommy and he has been nothing but amazing! I couldn't be more pleased with his professionalism and sense of urgency to get this issue fixed for us. This was by far the best experience with Flood Brothers and they are my go to if we ever have any more plumbing issues. Keep up the good work Tommy!

Frank F.
Frank F.
8/31/2022
Highly recommend!  Tommy was professional, punctual, & thorough!  We had our downstairs tub fixed (as it was leaking) and they were able to quickly service the issue.  They even ensured that there was no mess afterwards.

SalsaUlove L.
SalsaUlove L.
3/30/2022
So far so good I haven't done any work with them but they're very responsive extremely reliable we reliable very professional and Extremely helpful.
I like when I ask questions and they have answers and they're not digging around shooting darts in the dark they were on it and we'll see where it goes thank you

Diana Y.
Diana Y.
11/16/2021
We had previously used Flood Bros and had planned on giving them a good review for their professionalism and for giving us what we thought was a decent quote on replacing the underground sewage pipes at our new home. We completed that roughly 10k project with them a few months ago and I thought maybe we would use them as our go-to plumbers.

While the new home is under construction, we are continuing to live in our old home which recently had a laundry sink that was backed up. The tech they sent out quoted us thousands of dollars to descale the pipes and $2500 just to hydrojet it (it eventually came down to $1500). Having owned several businesses in the past, I know I used to get my commercial restaurant pipes hydrojetted for $600 so $1500 for residential hydrojetting is outrageous. We ended up calling TipTop and they hydrojetted the line for $400.

I no longer trust the pricing quoted by Flood Brothers and will not be calling them again.

Daniel H.
Daniel H.
11/28/2022
We had a broken sink and Philip came and took care of it on time, no hassle and did an excellent job. We really appreciate the service and will definitely use them again!! Highly recommend (this is a real review from a customer).

Jeanette D.
Jeanette D.
10/05/2022 12:00:00 SA
Tony from Flood Brothers just left and we couldn't be happier with the service, professionalism, work done, and the price!  This is a small, family-run local business who treated us fairly and honestly and did a great job.  CALL THEM for all of your plumbing needs!  Seriously!

We had a leak under our sink that we knew would be a pretty big repair (replacing the P-trap along with some other very old pipes).  However, we'd gotten another plumbing service out (Mike Diamond - DO NOT USE!) who not only gave us a ridiculously inflated quote of $1477, and a required $99 fee just to get the estimate (with no work done, just to look at it, so that money is gone), but the guy left the pipes completely unscrewed when he left, just hanging there to look as if they were back on when they weren't, and when we ran the water rather than a leak going into the pan we'd placed there, we got a full on flood under the sink!  Water pouring out as the pipes literally fell off from the pressure.  It was incompetence at best.

We put the pipes back on as they had been (with only the small and slow leak) and looked up another plumber for a second opinion - and honestly, because after that little flood, we didn't trust Mike Diamond.  Flood Brothers came to our rescue.

Not only did they come out to give a free estimate (no fee), but their quote was literally $1000 lower for the exact same work - in fact, for more work than what the Mike Diamond guy had quoted!  For $450 they replaced three pipes as well as the P-trap, made sure everything was working and running (dishwasher, garbage disposal, all pipes running, no leaks, etc.), then they cleaned everything up afterward, sweeping and vacuuming after.  

Tony was very respectful and professional the entire time.  He even made every attempt to get ahold of me the first time he came over when I was on the phone with my boss (work from home) and didn't hear his knock - he stayed over 20 minutes waiting on me, which I truly appreciated.

He did the work quickly and efficiently, getting all professional parts from their supplier (no Home Depot specials), and once the job began was in and out under two hours.

And of course, the cost savings was the biggest thing.  We felt we were dealt with honestly and directly, given a very good deal, and trust them to do all of our plumbing work in the future.

So hire these guys (and/or gals).  You'll be glad you did.  Plus -  you'll be supporting a local small business!

Jersey G.
Jersey G.
5/17/2022
We had a plumbing emergency this morning. I called Flood Bros who helped us recently when our h/w heater died. This review is long overdue.
James came within an hour this am. He explained what was wrong, what needed to be done, Got us thru the emergency & told us how to prevent from happening again. He is a pleasure to deal with. I can't recommend James & Flood Bros  more highly.

Louise S.
Louise S.
10/27/2021
Phillip was nothing short of spectacular. Called me morning of appointment with arrival time update, thus  narrowing my 4-hr window to 15 minutes!  Professional, amiable, and clean, job was done quickly and brilliantly.  I couldn't be more satisfied!

I usually shop around when hiring plumbers, but this is the second time I've had a stellar experience with Flood Brothers. I am a customer for life!!

Eddie S.
Eddie S.
06/07/2022 12:00:00 SA
Tommy showed up on time and wrote booties to enter.  He fixed the leak under the kitchen sink in no time and didn't charge me for the service.  I'm constantly impressed with this company. I've relied on them for years now. They take great care of my family. 5 stars!

Rhonda S.
Rhonda S.
10/05/2022 12:00:00 SA
This company is absolutely the most professional plumbing company out there!

We have hired them on multiple occasions and would never consider hiring anyone else!  They have always come through and done a stellar job!

Absolutely the best!!!!!

KC L.
KC L.
5/13/2022
We are very pleased with the work that Flood Brothers Plumbing did for us when we needed our sewer line repaired. Tommy was the plumber who came to our house to check out the job and give an estimate. He was pleasant to work with form the very start and was very informative about the process and also very reasonable. He was able to get us scheduled right away, which was wonderful for us. His crew came out and did a great job (he he city inspector agreed). My husband is not easy to please, but he was very pleased with their work when they left. We will definitely feel confident calling Tommy & Flood Brothers again for future plumbing needs. Even though it's stressful having to have such major work done on one's property they made it very smooth and painless.

Brad K.
Brad K.
4/25/2022
I had a leak from the water main line on my property.  I called Flood Brothers and was extremely happy with their performance.  Brandon Kelchner arrived on time, was extremely knowledgable and ensured the job was completed ASAP and for the fair price he quoted me.  I highly recommend these guys.

Maria S.
Maria S.
01/08/2023 12:00:00 SA
We had a flooding emergency on New Years Eve night, I was calling plumbers and, of course, getting no response due to the holiday. Then I found Flood Brothers - I called and someone answered immediately and we had two plumbers at our house within the hour; both of which were at our home way past midnight. They saved our house and when it came to pay I was shocked by how reasonable the pricing was. I 1000000% recommend Flood Brothers and will be using them again and again and again!

Linda T.
Linda T.
5/13/2022
I had a toilet issue today, and thankfully, Denise, Flood Brothers's scheduler was able to send James this afternoon.  James is a gem!  He checked all the
toilets in the house at my request.  James cleared out my clogged toilet,
disinfected the bowl, and then asked me for a toilet brush and cleaned the
bowl!  He had brought his own black plastic bag for containing any waste water, and was wearing booties and gloves.  I was very pleased with the wonderful service, and attention to detail.  James is a splendid representative
of Flood Brother's Plumbing.

Hayden C.
Hayden C.
8/18/2022
Philip was such a great help today. Really friendly and helped me through the process of the problem I had!

Lisa H.
Lisa H.
9/22/2021
David came to the rescue when a valve broke in my shower.
The problem was exacerbated as the water for the house had to be turned off on the hottest day of the year. This included the water for my irrigation system...
Denise at Flood Brothers assured me that they could have someone out in a few hours , but, to my delight, David called to say he was in the vicinity and would be by immediately.
His calm demeanor and expertise was SO reassuring.
We discussed the possibility that I would have to sacrifice my vintage marble tiles and David went the extra mile by carefully removing the fixture and capping the valve enabling us to buy some time and figure out how best to address this problem.
Thank you David for your soothing presence and reasonable bid.

Tiffany P.
Tiffany P.
12/09/2022 12:00:00 SA
I have used Flood Brother's a couple times and they are the only plumbers I will call. My main line backed up and they came out within in a couple hours of calling. They are very professional, took time to investigate the root of the issue, explained the issue with photos, presented repair options, answered all of my questions and made the repairs the same day. This company delivers great and reliable customer service for a fair price. I could not recommend them more.

Susan F.
Susan F.
07/01/2022 12:00:00 SA
Not an emergency plumber!  Needed someone to come out for an emergency and could only come out  in 4 days.

Cosmin N.
Cosmin N.
7/26/2022
Super friendly, called them and they sent someone over in a few days to investigate and send a quote. The issue was with the dishwasher rather than drains, so they tried their best and said I'd have to have the dishwasher company look at it, and didn't charge anything either.

Jennifer J.
Jennifer J.
08/12/2021 12:00:00 SA
This review is just based on the consultation experience.  Unlike Red Lilly Plumbing who was awful and a no show for a consultation appointment even though I confirmed the day prior and day of, Jaime Jimmy Flores from Flood Brothers showed up promptly at 1 pm (I was given a window of 1 - 4), handed me his business card, had his Covid face mask on, and put on his shoe booties to assess & provide a quote on various work I needed around the condo. I will need to compare other quotes, but so far, it is in line with another quote I received.

Mike S.
Mike S.
3/25/2022
Rarely do we feel the combination of urgency and vulnerability as when we have plumbing problems. Given that, it's nice to find a plumbing company that's polite, professional, speedy, and strangely high-tech. (I now have a first-person-perspective video of my sewer pipe that would impress Sam Raimi.) I had a great experience, and while I hope you never need The Flood Brothers, I can recommend them for those times when you do.

Paul A.
Paul A.
04/04/2022 12:00:00 SA
Tomi was punctual and very professional. He assessed my project plan to have a new sewer line installed and gave me a quote with all the details. I'm still undecided but this company is definitely on the top of my list if I decide to move forward with it.

Vanessa A.
Vanessa A.
10/21/2022
Good service and professional. They came out the same day I called with in an hour and fixed my shower like new. I highly recommend Philip , he is very professional and knows what he is doing. I will definitely use them again.

Carol T.
Carol T.
11/21/2022
I can see why this company has so many 5 star ratings. Thomas came out to check my toilets that were still running after another company just replaced our water pressure regulator.  He was very thorough in his inspection of the over 31 year old toilets (even using a flashlight) and in his explanation of the problems, options and recommendations.  I have decided to have the toilets replaced by Flood Brothers.

Bill L.
Bill L.
05/06/2022 12:00:00 SA
One of the worst nightmares anyone can possibly have is a leaking gas pipe right under their house. The smell of natural gas at varying times is definitely not a welcome addition for anyone at any time. That was my dilemma until I called the one company I knew I could trust, Flood Brothers Plumbing. I used this company a few years ago to repair a water leak that flooded the basement, so I knew they were good. This time however, they even exceeded my expectations.

The crew (Brandon, Estuardo and Pedro) that was assigned to analyze and fix the damaged plumbing was beyond extraordinary. Not only did they find the pipe that was leaking, they also found numerous others above and below the ground due to the age and deterioration of the old existing pipes. At my request, they quoted a price to replace all the old plumbing (approximately 270 feet) as well as a timeline when work would begin and end that was not only reasonable, but rewarding for both parties. Upon completion, all work was not only done on time, but it was exceptional!  Brandon, the lead on the job kept me informed as to their progress and findings as work on the job proceeded. Their work upon completion was so good, that I even asked them to do another smaller job the week after they finished working under the house to replace all the natural gas pipes in the original work order.

I am beyond grateful and extremely happy with all the finished work that this sensational crew did while they were here. What more could I ask for besides a reasonable price, an excellent final product and completion of the jobs right on schedule.

Nikhil V.
Nikhil V.
7/20/2022
Tommy absolutely crushed it. Helped us ID the cause of some water flooding, then went above and beyond to help us find another issue he happened to come across in making sure we didn't have any additional problems. Can't speak highly enough about the professionalism and high quality work.

Tes O.
Tes O.
08/12/2022 12:00:00 SA
Very Happy with the service and professionalism. Chris communicated, time of arrival. Price is good. My husband is happy with the price. He provided simple information of what is the problem.

Martin K.
Martin K.
10/26/2022
Thank you Brendan and Anthony for coming out to troubleshoot and come up with a resolution for the mainline root growth problem I had. I really appreciate the quick calls and communication and timely visit. Highly reccomend them. I had used Flood Brothers about a year ago for a different root problem fix.

Arvind M.
Arvind M.
02/04/2022 12:00:00 SA
Had a toilet issue with low pressure and flushing. David was the plumber that came by and was so quick, ready and professional to get me the help needed. Looked the solution to the problem was more DIY so he walked me through the whole all the steps and where to buy the parts and get me the help I need. Even though he didn't do an actual service, just because of the type of employees Flood Brothers has, I will still ONLY use them going forward. David's honesty and professionalism were refreshing to say the least. Thank you David & Flood Brothers!

Brian G.
Brian G.
8/31/2021
We had a service call today with Junior as our technician. He's been here before and has serviced our townhouse complex as well. Today we had two leaking sinks and a toilet that was running on occasion. He diagnosed and quickly solved the problems.

Thanks Junior for the excellent service!

David K.
David K.
7/22/2021
I was helped by junior who came in less than an hour. I had issues with my toilet and he helped solved my issues immediately.

Junior took the time to answer all the questions I had before asking for payment. Couldn't recommend him any more. Really nice guy and I am super appreciative of him coming on such short notice at night

Ashleigh H.
Ashleigh H.
06/10/2021 12:00:00 SA
I cannot recommend Flood Brothers enough. They have assisted me through three bath and kitchen remodels, and have always been quick to respond, reliable, punctual, and professional in every way.

Brendan Lee has become my go-to plumber for any issues that arrive; you can't go wrong with he and the rest of the Flood Brothers' team.

Rome P.
Rome P.
2/21/2022
1 week ago LADWP replaced out meter due to upgrade they are doing in my area. After that the connection between the meter and my property line pipe broke. Called Flood brothers and Philip came within 2hrs. He explain to me and they managed to fix the problem in one whole day given that it is a Sunday. Would highly recommend them!

Bob K.
Bob K.
9/29/2021
Great fast professional service. They were at our place in a couple hours.
Fair price. Good work. Very Nice guy.

Rob U.
Rob U.
07/10/2022 12:00:00 SA
Our lateral sewer line backed up from root obstruction and was on the verge of failing completely. I reached out to Brandon and he was at the house within 2.5 hrs and ran a snake to clear it. After assessing the condition of the pipe he offered a replacement of the top 30% of the line (the best solution for my finances). They were here the next day to start the process and finished within a few days. Always responsive and polite. My no. 1 pick for any plumbing issues going forward!

Matt G.
Matt G.
3/23/2022
Flood Brothers Plumbing is the one of the best companies I have worked with. Jeff and Maurizo were responsive, professional, knowledgable and efficient. I highly recommend them for any plumbing job. I had an emergency where a pipe burst. They came immediately to fix the problem and then followed up with a thorough inspection of my home. I could not be more satisfied with the job they did and will absolutely call them again for any situation big or small.

Lily L.
Lily L.
02/09/2022 12:00:00 SA
Thank you Brendan and Flood Brothers for the excellent service!!!! We had some issues with our plumbing and Flood Brothers were able to send a team member out immediately to help troubleshoot the problem. Brendan had great communication from the start! He made sure to keep us updated when he and his team would be coming by. He arrived exactly on time and was very professional, knowledgeable, and honest. Brendan also did an amazing job explaining the cause of our problem and listed all the available options to resolve the issue. He wasn't trying to sell us any services we didn't need. We truly appreciated his honesty and how thorough he was with the job. We are happy to get everything up and running again! We will definitely be reaching back out to Flood Brothers for any plumbing issues!

J B.
J B.
11/10/2021 12:00:00 SA
UPDATE:  11/15/21: Giovanni from Flood Brothers has been in touch with me privately. He tracked down the plumber that scammed us, and it sounds as if that guy is no longer with the company. So good on them for following up and making changes.

TL;DR: Don't believe the reviews. This company bribes customers to give good reviews.

The full story: It's a few weeks back. We have 2 toilets that keep running. Flood Bros. reviews look good, so we call them.

The dude insists we need all-new toilets. Really? That sounds suspicious to me.  He quotes us $350 to $500 per toilet, depending on the type of toilet we choose. And he can't do the work today.

He's going to charge us for the service call, so we have him do some rooting for us. He charges us $180. But wait! If my husband will do a video testimonial talking about how wonderful Flood Bros. is, he'll chop the fee to $90! (Yes, my husband does the testimonial. Because that $90 makes a difference to us. But we're not happy.)

The toilet problem gets worse. I call a Realtor friend, ask who she uses for plumbing. She sends her guy over.

We don't need 2 new toilets. We need 2 new fill valves and 2 new flappers. I sent the plumber a photo of the tanks, and he shows up with parts in hand, fixes both toilets in 20 minutes.

The total charge? $195. Total. Not the $700-$1000 that Flood Bros. made up out of thin air.

Don't believe the reviews. At least some of them are bought and paid for. Go elsewhere. Flood Bros. is not trustworthy.

Amete B.
Amete B.
05/11/2021 12:00:00 SA
Last week I had a stopped up kitchen sink and called around to get quotes and estimated time. I called three companies and they were all around the same price, but these guys got back to me within about ten minutes, and were able to get someone to my house within a few hours. That in and of itself was great, but when Mark arrived, I was very impressed. Clean uniform, mask on, he put floor protectors on his shoes and was very professional. He found some food stuck in the p-trap, which was the immediate cause of our issue, and while he was down there, he went ahead and cleaned out the drain pipe and tightened down the faucets. He then cleaned up under the sink and wiped down all the pipes, so everything looks like new.  All around impressive performance from these guys, and I'd be delighted to call them again for any issues.

Highly recommended!

Brian E.
Brian E.
05/12/2022 12:00:00 SA
I could write a novel of a great review of this company, mostly about Chris. This guy was amazing from start to end. We were in the process of buying a new home and upon inspection we found out we needed new plumbing. I found Flood Brothers here on Yelp from all their positive reviews and the reviews don't lie. My schedule was all over the place with purchasing the home and our scheduled dates and times with the plumbing had to constantly get moved. Chris was patient and very friendly and nice throughout the whole process. Him and his crew did an excellent job with all the plumbing as well. They kept me in the loop regarding everything that was going on, and worked fast and efficiently. Our plumbing is great now! Hopefully you get lucky enough to get Chris to oversee your job site as I can't say enough good things about him, but even if you don't I'm sure whoever you get will be amazing. Flood Brothers is the best!

Oliva G.
Oliva G.
11/24/2021
My call was answered quickly and I was provided a same day appointment.  Phillip provided timely updates about his arrival time, assessment of the problem, and resolution.  I'm so grateful I came across their service and I will be happily using them again.

Steven P.
Steven P.
06/11/2022 12:00:00 SA
You don't know fun until you're up to your ankle in toilet water in the dead of night. Thankfully they got out that morning and fixed it!!! They saved my life, honestly.

Stephen C.
Stephen C.
3/23/2021
Flood Brothers were able to do same day service.
Junior came out with his face mask and fixed the leak coming from the copper pipe of the hot water tank.
The power for the entire building went out and Junior was working by the light of his phone.
He gave me great advice on restoring power to the building.
Junior was kind and professional.
He promised to come out tomorrow and check the water meter to see if there's a leak somewhere.
Now that's an amazing service!

Christopher A.
Christopher A.
8/23/2022
I have nothing but nice things to say about this company. They come out exactly on time and are incredibly patient. This time Phillip helped me get to the bottom of why my outdoor water was coming out hot and fixed some outdoor spigots. He was incredibly kind and got everything working in 15 minutes. I also really appreciate that the plumbers at Flood Brothers always call me to let me know when they're thirty minutes or so out, too. Five stars, as always!

M P.
M P.
11/05/2021 12:00:00 SA
A few months ago, we had our bathroom backup and what we thought was going to be a quick fix, turned into a much bigger project due to new discoveries. We called many plumbers, but ultimately went with Flood Brothers. Their pricing was competitive, the schedule worked for us but most importantly, we really felt like we could trust Jeff.

I am skeptical about everything. I heavily researched FBP, read all reviews on multiple sites, looked into their license/bond info, etc. Everything checked out but it really was Jeff who made us feel comfortable. He was very patient with all the questions, very easy going, it never felt like he was trying to upsell anything and he was very thorough/knowledgeable.

Months later, we have a lingering odor that we can't figure out so we called Jeff back. He checked the plumbing under the house and did what he could to hopefully help resolve the issue. Again, very calm and collected and just an overall nice guy. We'll continue to use FBP as long as Jeff is there!

Amanda W.
Amanda W.
06/06/2021 12:00:00 SA
Found out from DWP that our water main was leaking, and since it was a couple inches closer to our house than the street, it was our responsibility to fix. Within 24 hours of me contacting Flood Brothers, Brendan was onsite and able to provide 3 tiers of estimates. We were able to schedule repairs as early as the following day, with work competed in just a matter of hours. They were extra nice and even upgraded the hose bib in our backyard for free so we could have better water pressure!

I'll be contacting them for my next plumbing need, which has unfortunately just popped up!

Aditya P.
Aditya P.
10/15/2021
Showed up on time, took care of the problem, offered a warranty, gave me all the information I needed for the future, and provided an amazing deal! Thanks Mark!

Scout S.
Scout S.
10/13/2021
Exceptional service from Phillip! We had a gas leak to our water heater and Phillip came out right away, diagnosed the problem, and fixed it quickly. He was timely, professional and friendly. Thank you!

Jason B.
Jason B.
05/02/2021 12:00:00 SA
5 stars are not enough. We called on a Sunday and they were quick to respond. Jeff showed up and was attentive, thorough, and professional. He ended up really going above and beyond throughout the project. And the rest of the crew was polite and professional.

I'm not exaggerating when I say it was an absolute clinic in customer service. Bravo Jeff, and bravo Flood Brothers!

Dell N.
Dell N.
10/07/2021 12:00:00 SA
David showed up quick and he is professional, respectful, and easy to talk throughout the process. How the company runs and the process they have are really impressive as it hard to find. Estimates are provided with timely manner. Appreciate the service!

Amitha H.
Amitha H.
4/17/2021
Discovered a small leak under my kitchen sink and called Flood Brothers.  The call was quick and they were able to get me an appointment the next day.

Phil showed up on time and was able to diagnose and fix the issue within a few minutes.  He clearly knew his stuff and was a pleasure to work with.

I would definitely call Flood Brothers again for any plumbing issues.

Debi R.
Debi R.
12/27/2021
I called on a Thursday to get help with a new disposal and Flood Brothers was able tto schedule me the next day.  Brandon showed up on time and called me to let me know when he'd be arriving.  He diagnosed the problem and resolved things quickly.  He was nice and very professional.  I will definitely call Flood Brothers again and specifically ask for Brandon.

Allan S.
Allan S.
6/25/2022
I hired Flood Brothers almost a month ago because of a kitchen drain that was stopped up. They came out and asked me when the last time I had my drains cleaned out. Not ever knowing that I had to do that, I told them never. They told me that I had to have them hydro flushed or blasted.
they quoted me $680.
I must have looked shocked as I had no idea the extent of work that would be involved with the process.
I jokingly asked if they had an old guys rate. They were kind enough to come down a few dollars. They had to bring out the correct equipment. In the interim, I called one of my brothers who has a plumbing business that I never call because I don't want to take advantage of him. He does mainly commercial jobs. He told me the $680 quote was a great price because he would normally charge almost twice as much.
I gave the go ahead to Flood Brothers and they called another truck that had special equipment on it to do the job later that day.

Bottom line was they responded to my outreach almost immediately, came in with a great price and had the job done the same day.
One of the results that really surprised me was, our kitchen faucet is at the other end of the house from the hot water heater. It used to take a long time for the water to turn hot. Now it takes but a few seconds. No wasted water.
I will absolutely call them again!!!!

Meg S.
Meg S.
11/23/2021
We came home from out of town to find we had a big water leak. My husband managed to turn the water off to the house, and thanks to Brandon from Flood Brothers we didn't have to go without water for very long. He came out promptly and replaced the flexible water hose and joints, taking great care to ensure they were secure and would remain that way for years to come. Brandon was very conscientious and courteous, and did a great job. We really appreciate it!

Mark G.
Mark G.
06/08/2022 12:00:00 SA
Our bathtub had been leaking hot water for a few months, costing a lot in natural gas, and then an elbow above the water heater began leaking. I called Flood Brothers and they sent out Tommy. He arrived early, after calling to make sure that was ok, and took a look at everything. He explained everything that he saw very thoroughly and explained all the options as well. Of course, the ideal solution would have been to replace everything that was involved, as our house and everything in it is very old, but Tommy made a plan to only repair what was necessary to stop the leaking and charged us a very reasonable fee. I will definitely be calling Flood Brothers the next time I need any plumbing work.

Henry S.
Henry S.
9/24/2021
Our kitchen sink suddenly found itself clogged yesterday evening. Called up Flood Bros. originally for the good reviews and locality, since this was a semi-urgent job. They were able to set us up for first thing this morning. Philip, the plumber, came out to help us. He saw the issue, explained thoroughly the problem so that we knew exactly what was wrong. He also explained to us some of the design flaws to the actual way the sink/disposal was set up when built because his original estimate required taking apart everything and putting it back together. After a few minutes, Philip graciously asked if he could try something easier, but may or may not work. And with great fortune, his theory worked, job was done quickly, and saved us some money in the end. Thank you Philip and Flood Bros. for your excellent service!

Adam D.
Adam D.
3/23/2022
Just had a new dishwasher installed by Tommy of Flood Brothers. We had a leak from our old one and could isolate it. Tommy found it quickly. Diagnosed the issue and was completely transparent about where to go to purchase a new unit and what to get (specific size ).  Later that same evening the leak continued and was causing some water to build up. We called flood Brothers 24 hour reception and not only did they help, they actually connected us to Tommy who made him self available via FaceTime and we showed him what was going on. He directed me to turn specific valves off and the temporary solution was found. Next day new machine was delivered and Tommy came and installed. Upon unboxing the unit he realized the dishwasher was missing two parts (apparently sold separately but not made known to me by the store. ). During his installation he went to the store and got the two parts we needed. Without it costing a penny. He then returned finished the installation and the new machine is working like a charm. Can't say enough good things about the service and professionalism. Highly rated!

Sheila S.
Sheila S.
2/17/2021
Jonathan Clark was my technician today.
He arrived promptly notifying me of his eta.
He was courteous, upon entry immediately producing identification, wearing a mask and even putting on booties.
He was knowledgeable, professional, courteous and answered all of the questions me & my mom had. He provided an estimate as requested and explained everything throughly.
After we talk about the estimate with my uncle I'm certain to give these guys a call back!
Excellent customer service.

Adam G.
Adam G.
10/22/2021
What I can say is that still a piece of Sani guy this guy was pumped he came in on time he called before coming by sure the address was correct I had made a mistake with the address on my part I apologize but the job was done in a timely manner mostly he wanted to know where the problem is and then he left me alone and let me work for my business while he was taking care of his standup guy definitely recommend it

Julie P.
Julie P.
12/31/2021
This is a belated review although I did call Flood Brothers and told them that I was very happy with Phillip and his crew right after the job was done. We had a plumbing issue for which Phillip came out, timely and communicating every step of the way. The issue turned out to be a bigger job with having to replace the pipes and Phillip worked with us on the pricing and his crew worked really hard and got the job done very quickly (it was during the hot, hot summer earlier this year), and then came back the next day to finish up the cleaning as well. Will be asking for Phillip again, if I need more plumbing work done!

Matt M.
Matt M.
09/01/2021 12:00:00 SA
I really am pleased with the level of quality and professionalism of work that Flood Brothers Plumbing (service tech: Kyle) performed. The job was to fix our toilet/shower (wouldn't flush and water backed up). It was a great experience from start to finish. Kyle arrived on time and kept me updated throughout the process. My mom and I had several questions about the process and maintenance etc - all of which were answered. Also they provided me with several options and opinions moving forward. Flood Brothers Plumbing did it all at a very reasonable price and worked quick and on time. The communication was prompt and easy. I look forward to having Flood Brothers Plumbing work on more projects and will refer/recommend to family and friends. Thank you Kyle so much for the amazing job !!!

Aileen W.
Aileen W.
5/17/2022
This is the second time I've worked with Flood Brothers. For this time, I called Flood Brothers because my toilet wouldn't stop dripping. They told me they'd come and check it out and provide a free estimate. Rueben came during the scheduled time and was extremely professional and friendly. He quickly diagnosed the issue with the toilet and fixed it within minutes (luckily it was an easy fix!). I will definitely use Flood Brothers again and would recommend them to others.

Randy M.
Randy M.
7/31/2021
We recently just purchased our first home and we needed a plumber to come review some of the plumbing related items on our inspection punch list that we needed to complete. The overall process started off good, they showed up on time, the tech was very polite, communitive and easy to work with. However, that quickly went south. Being a new home owner we didn't know what we didn't know and the pricing we were originally quoted for a hot water valve replacement in the garage continued to sky rocket and for a very simple task. Not only did they keep telling us more and more needed to be replaced, the pricing kept going up and before you know it, it was nearly $4K for a simple hot water valve. Which by the way, all said and done, we STILL DIDN'T have hot water when they left. Further they left our garage wall in shambles with peices of dry wall removed and then stiched back up.

They also gave us a proposal to replace all of our horizontal galvanagized water pipes. Then they pressured us stating if we agreed to their proposal that day they would give us a discount for the other work they did, but wanted an answer at that time. Of course their proposal was over $20K and by them demanding we made a decision that day gave us no time to get comparrison proposals. The overall expereince felt akward and uncomfortable and we sent them away.

I will tell you, that we had two other plumbers over for proposals and both of them came in far more reasonable in price and gave us up to 30 days to make a decision. We honestly feel like they price gouged us and their business practice is less than desirable. We wound up hiring another plumber for our system and they did all of the work, plus fixed the poor plumbing work this company screwed us on all for $8K. To compare two other bids we also received were similar in price compared to this outrageous attempt to pressure us to sign same day for $20K+.

Never again will we use this company and strongly advise anyone to be careful using them.

Taco P.
Taco P.
12/26/2021
Whew! Had a flooded bathroom one recent morning and these guys came faster within their arrival time window, even during the holiday season! Super professional, put my frazzled mind at ease and did the work smoothly and efficiently. Even my grumpy-ish cat seemed ok with them. Will definitely refer them to friends and family in the area going forward.

Amber T.
Amber T.
05/03/2021 12:00:00 SA
My partner, Steve Lukather and I live in an older home that needs quite a bit of upkeep, including plumbing. I seriously CANNOT say enough good stuff about this company and it's employees!

Flood Brothers Plumbing is always so fast to get to us when I feel like all other places always tell us it will be days before someone can fix an emergency back up situation OR they charge crazy high fees if they come out within hours. Flood Brothers charges reasonable prices and their company's customer service is stellar. Everyone that has been sent out has been super professional, very accommodating and flexible to our needs, wore the proper COVID protective gear, explained everything that they were doing before they actually did it, all while working quickly and diligently. Specifically, Phillip/Filipe, who came came by to fix a kitchen sink back up as well as do an overhaul on our system after diagnosing a much larger problem of tree roots that had grown into and clogged our main line.

We love Flood Brothers and we will ONLY call them for any plumbing issues!
We'd rate this company 10 stars if we could :)

Love,
Amber and Luke

Kim M.
Kim M.
6/16/2022
I had been having trouble finding a good plumber but now I have! Phillip was efficient and communicative. Great experience and I will definitely use them again!

Sarah W.
Sarah W.
09/09/2021 12:00:00 SA
We had a leak in our kitchen sink and we were able to find the cause of the leak.  None the less, Flood Brothers sent Philip out and he was very respectful and wore the booties/shoe coverings we requested along with all the PPE due to Covid.  He literally said it was an easy fix and fixed the leak in about 2 minutes!!! Very pleased with his service.

Erica G.
Erica G.
09/08/2021 12:00:00 SA
We called Flood Brothers on Labor Day afternoon for a sudden leak in the garage and we got someone to come out the very next morning. David was attentive and professional and easy to work with. Great service and super efficient. Will call again for any plumbing needs.

Chris C.
Chris C.
05/02/2022 12:00:00 SA
Fast response, professional, and great work. I called mid morning for help with a dishwasher backing up into our sink. James from Flood Brothers came out by late afternoon, fixed it up quickly and everything was working fine. Would definitely call again.

Ross H.
Ross H.
08/12/2021 12:00:00 SA
Needed a quick visit to unclog a main line from our back bathroom. They were able to find someone to visit within a couple hours and it was a super fast and effective fix to snake it from the roof. Phillip was great - professional and easy to work with. Got the job done. Thanks!

Matt H.
Matt H.
3/27/2021
Junior was awesome! He made a very thorough assessment of my problem, and offered me several options as to how make the repair.

Very experienced, professional, and just all around nice. Honest and reasonably priced, they do what they say they're going to do, and more if they can. They also stood behind their work with a generous warranty. You can't ask any more than that!

I'm firing my old plumber and definitely calling Junior with Flood Brothers again!

Sinfony R.
Sinfony R.
3/16/2022
James T. came by and helped fix our trash disposal in less than 10 minutes. He was extremely pleasant and helpful. We will definitely be calling back for future plumbing needs!

Robert H.
Robert H.
5/27/2022
Incredible experience!  Was not getting hot water in shower, Tommy called ahead to let me know he was coming, was there on time.  Tommy diagnosed the problem in a few minutes, was correct that that the shower fixture was not installed correctly and fixed the problem in ten minutes!  Set appointment last night and he was here first thing in the morning.  Super courteous and professional, Flood Brothers are my plumbers for life!

Kiyo T.
Kiyo T.
08/04/2021 12:00:00 SA
I can't say enough positive things about Flood brothers.  I dealt with Phillip and he was friendly and knowledgeable about the repair that was needed for my tub. Setting an appointment was easy and dealing with Phillip for the repair was smooth and professional.  Because of him,  I'll reach out to flood brothers if any other plumbing issue arises.

Max K.
Max K.
11/22/2021
Never an issue when I need to call upon Flood Brothers.  Fast, efficient, communicative...and genuinely COOL.

C H.
C H.
10/09/2020 12:00:00 SA
Second time we've used their services. Joseph responded to my emergency issue within minutes and was at our home in under half an hour. He's incredibly professional and fair. The prices have been competitive and the work has been excellent. Joseph is my go-to plumber now when we have an issue. Thank you so much for the great work!!

Jason L.
Jason L.
05/09/2022 12:00:00 SA
Brandon, Brendon and the crew are pros.  They handled our plumbing issues last week in a timely and swift manner.  Highly recommend their services.

Josh L.
Josh L.
8/22/2021
I woke up on a Sunday morning to find a broken pipe in my water line in front of the house, with water running all down the sidewalk and into the street. I had trouble finding anyone who could come out on a Sunday morning, but Flood Brothers responded quickly, and were out to fix it within an hour. Phillip, the plumber, was very polite, and analyzed and fixed the problem quickly. Glad to have our water running again!

Tikki S.
Tikki S.
3/23/2022
We were so blessed to reach Jeff at the time our Hot Water Heater went out. He responded in a timely matter and addressed our situation and had us a new hot water heater up and running as well as hauled out the old one the same day we called. All the techs were efficient , kind and professional and we had hot water just in time for guests and family. Thank you Flood Brothers, customer for life.

Jennie S.
Jennie S.
7/22/2021
These guys are awesome, and super responsive. They have been helping us with plumbing problems since we bought our house 4 years ago. They are always fastidious and quick in their responses. James has recently fixed some problems with our water heater, and stayed at work late to ensure we got same day service. The best, highly recommend!

Karen P.
Karen P.
02/12/2022 12:00:00 SA
Having just finished with Flood Bros I am furious.  I was in a bind with a sewer backup and they showed up.  Their pricing is outrageous and has left me with no recourse but to post on this platform.  No way would I ever recommend these people.

Sara E.
Sara E.
7/16/2021
Amazing!! Phillip P was great letting us know his ETA and being on time. He arrived with a mask and booties for his shoes. Love it!!! I showed him a picture and he looked under the sink and knew immediately the problem. He was able to grab all the supplies off his truck. It was a small issue and it was fixed in 30 or less. I saved his work number and Phillip is my go to Plumber from now on. I couldn't recommend a better company or a better employee than Phillip P. If you need a plumber Flood Brothers in the company for you.

Jaime N.
Jaime N.
07/01/2021 12:00:00 SA
Called them off their Yelp reviews and they were FANTASTIC. Phillip came and fixed our long-standing toilet issue like magic. Really impressed with this company and their reasonable pricing. I've found my forever plumbers!!

Andrew I.
Andrew I.
4/18/2022
After an unexpected mainline blockage on Easter Sunday, Flood Brothers was able to send out an amazing technician, Tommy. He was incredibly help and patient. He walked us through every step and took the time to help us understand what was going on. I appreciate how friendly he was and his professionalism throughout the entire experience. For any future problems Flood Brothers and Tommy will be my first call.

Elisha K.
Elisha K.
7/31/2021
HIGHLY RECOMMEND! Junior WAS GREAT!

My sewer line backed up late Saturday. I called Flood Brothers Plumbing at 9:30 PM as they advertised 24/7 service. I got a real person on the line that answered the call and reassured me that she could get someone out to me right away. She said that a technician named Junior would call me within 10 minutes to get more details. 5 minutes later, I got a call from Junior. He was so helpful and tried to save me money from the start. He asked me to troubleshoot a couple of things to see if the problem was solvable without having to pay for a service. Since it wasn't, he said he would head out right away. Junior arrived at 10:30 PM on a Saturday night, and fixed my sewer back up in less than 10 minutes. It was an absolute pleasure working with Flood Brothers, and I'll definitely call them when anything comes up.

Samantha C.
Samantha C.
7/29/2021
Fantastic company! Very responsive, quick turnaround, insanely friendly and knowledgeable technician (Felipe), and just overall good service.  Felipe was able to come out within a day of our call to check our water heater and a toilet we were having issues with. Working with him was a breath of fresh air. Such a nice and knowledgeable guy. He worked quickly and gave us tips for future issues. This company will be our go to plumber from now on.

Claudia O.
Claudia O.
10/04/2020 12:00:00 SA
Positive: Professionalism, fast, it works great, very patient with my older mother

Joseph was awesome!!!! He came out on a Sunday evening. He was super courteous and kind. My mom was anxious with a messed up toilet and my father in the hospital. He took care of the toilet quickly and was super kind to my mom. Best service ever!!!! I cannot say enough. Don't hesitate to call him. Will definitely recommend to family and call again. Excellent service!!

Monique C.
Monique C.
7/22/2021
My roommate dropped a bottle of something down her toilet and we couldn't get it out and we couldn't get it to go down.  We called two other plumbers who couldn't come out that day and also gave us really high price quotes.  We called Flood Brothers and they were super friendly and quick and got someone out within an hour.  The price was less than two other plumbers and the work was done quickly and well.  Also, the plumber who came out was friendly and professional.  We will definitely be using them again.

Meena K.
Meena K.
7/21/2021
Philip was amazing he was prompt, honest and effective in quickly resolving my issue. I cannot recommend flood brothers enough and will be using them in the future!!!

Anyuta B.
Anyuta B.
9/24/2021
Had an excellent experience with this plumbing group. Called them to fix my garbage disposal, they scheduled an appointment for the next day. The plumber was very proficient, fixed the issue within half an hour. Thank you!

Anne P.
Anne P.
3/24/2022
Highest accolades to Flood Brothers Plumbing Inc for great work on a collapsed sewer line with no camera visibility due to advanced damage.  Without a clear view, Supervisor Brendan had alternatives in mind for the various possible circumstances that might arise, as the crew continued to dig, test the line, and install clean-outs for a better view. Work went at a good pace, which of course couldn't have happened without the experienced, extremely hard working crew. Flood Brothers captain and crew -- the best!

Sue p.
Sue p.
3/21/2022
Philip from Flood Bros is my hero!! I have used this company 3 times and they are the BEST!!  I had an appt with Philip today scheduled to fix and service my leaking tankless water heater.  Just before he arrived i discovered a clog in the drain in my bathroom downstairs. Philip showed up and fixed both problems!! I am so happy.  This company is by far the best plumbing company i have ever used. Fair price, honest assessment, superior work. I would and will recommend them.

Liana E.
Liana E.
8/26/2020
Great service can be hard to find especially when you need help quickly. Flood Brothers Plumbing fit us in on short notice (same day) and provided professional and high quality work.

Our plumbers, Giulio and Shawn, were the absolute best - kind, friendly, efficient, punctual, helpful, informative, and cost effective. Safety and cleaniness were also a top priority -  Giulio and Shawn wore a face mask, socially distanced, and wore shoe coverings the whole time.

They were the best plumbing experience we have had and we will only use Flood Brothers Plumbing from now on. We would highly recommend them to friends, family, and anyone else in need!

David D.
David D.
5/29/2021
Junior came and helped set up a pressure regulator as my irrigation system kept shutting off because the water pressure in my area is off the charts. He was very prompt, professional and did a great job. Thank you!

Cassandra V.
Cassandra V.
07/03/2021 12:00:00 SA
Had a clogged toilet that I couldn't deal with on my own. Even though they were busy, Junior got in touch with me and said he could make it to my place even though it was late. Was a really quick fix but I so appreciate them coming out to help ASAP. Super professional and kind, thanks Junior! Will definitely be calling if I ever have other issues.

Patty J.
Patty J.
1/17/2021
Anthony and the 2 other employees from Flood Brother's answered my call right away.  They arrived and were polite and very professional.  I was in some trouble as sewer water was coming up my bathtub drain.  

    I'm so grateful for all the work they did.  They explained the problem and gave me status every so often as I sat and did homework with my daughter.
They wore masks and always respected social distance when updating me on the progress.  

  Anthony asked me if I had a clean out..  I didn't even know what that was.  I'm so grateful to have found a company that didn't take advantage of me.  They even installed a clean out to make any future job a piece of cake!

Lily F.
Lily F.
08/04/2021 12:00:00 SA
Brendan, at Flood Brothers, has been my saving grace ever since I bought my condo, 5 years ago. We have counted on him to help with a bathroom remodel, fix a complex problem with underground piping in another bathroom, and help with water heater and clogging issues that have arisen. Brendan is quick to respond and help, extremely fair with pricing (at times he hasn't charged me for quick fixes), highly responsible, meticulously clean, and trust worthy. Brendan is kind and a joy to work with. My grandma would have called him a mensch, or an absolute angel.

Chris S.
Chris S.
9/14/2021
This is the second time i have used FLOOD BROTHERS on Laurel Canyon and they are amazing!!! Professional, always on time and both times they have been able to fix my plumbing issues fast and with ease.  Today I had Philip as my service tech and he was so nice and knowledgable.
I would highly recommend him and Flood Brothers. Plus they come masked up which is a big plus during this pandemic.  Call them..you will not be disappointed

Sam S.
Sam S.
08/02/2021 12:00:00 SA
Outstanding work and customer service.

1.   15 months ago, Mike and his team re-did the plumbing under our old house. Great work, great communication, did what they said they'd do, respected covid protocol, explained what work they were doing, clear about timing, etc.  We were pleased. There was even a tiny mishap toward the end, and Mike took extra time and effort outside their normal plumbing work to take care of it and make sure we were comfortable.

2.  We've referred them to others. So, last month we had a plumbing issue and called Flood Bros right away.  

James came out and did some work and said he'd send someone back to do the additional work.  There was some miscommunication about what was happening and the billing, etc., not what we were used to.  So eventually Jerry stepped in.

3.  Jerry was fantastic.  He went above and beyond to make us feel solid about Flood Bros.

Jerry made the extra effort to come out personally and look at the items we had questions about, and even took extra time & work while here to look at and improve some other plumbing stuff in our house - that we didn't even ask him about.  Respectful, friendly, answered several questions, etc.  After all that, he also gave us a substantial discount to make up for any confusion, and was clear that they wanted to do anything they could to make sure everything felt right.

That's on brand for Flood Brothers - solid, good guys, and on the ball.
Highly recommended.  They're doing it right. Will continue recommending them to family and friends.

Geo B.
Geo B.
05/03/2021 12:00:00 SA
Jeff Fixed our clogged line very quickly and very reasonably priced. Also, identified potential future issues without the hard sell. Will definitely use this company again.

William R.
William R.
09/11/2021 12:00:00 SA
To begin with, Phillip the technician showed up with a smile and courteous manner. He got right to addressing my issue (a clean out to the sewer main). He was very professional as he got to work right away. He addressed any extra concerns I had in terms of future improvements. He was honest and made sure I was aware of my options. All I can say is trustworthy, friendly and professional. Thank you Flood Brothers.

Brian D.
Brian D.
4/30/2021
Great service!  Phillip showed up on time, very professional. Identified problem with loose sink fixture handles and shower head water pressure and fixed both quickly.  Flood Brothers is my go to for all plumbing needs.

JL R.
JL R.
5/15/2021
We had a pipe burst in our back yard after some sprinklers were put in the front, called Flood Brothers and a plumber called me 5 mins later. They would've been over within the hour but our sprinkler guy was able to repair it. Thanks to Junior for being so cool and flexible even though I called several times to say I needed him and then didn't. Will call again with any issues for sure!

Laura G.
Laura G.
4/14/2021
What a perfect team of professionals! Mike, Brendan and his crew truly went above and beyond my expectations for a plumbing company. I needed a new sewer line and after initially not happy with the one of their newer members of the team ( let's chock it up to not everybody's perfect ) Flood brothers blew my mind and took a bad situation for a homeowner to one of the most thoughtful, redeeming, and professional service's one could ask for. Thanks guys! I truly appreciate the effort.

Sharona C.
Sharona C.
03/09/2021 12:00:00 SA
I hate giving them one star but joseph came to my house three or four times and could not fix the under sink pop up system, I paid him in full because I thought he will come back to finish the job and he never did. Then the office told me joseph had left them and they had to send me someone new to take care of if the problem.
They were extremely nice and responsive so they sent Chris. He came took pictures and told me he would update me in a few days and I never heard back from him either. It has been over two months now. I am very disappointed and wished I could write a breed review but I have waited long enough for

Michael Y.
Michael Y.
12/22/2021
Phillip came by to check out a leak in the sink area. He noticed the pipe was loose and was able to fix the problem in only a few seconds. He generously waived the service charge for us, a perfect gift for the holidays. If I have a more major issue next time, I'll make sure to contact them again.

Hector C.
Hector C.
5/22/2021
Had a main line crack a leak over the weekend. Jr came out fast and fixed the issue in almost no time. Great customer service and very friendly and knowledgeable. Would use again.

Elyssa H.
Elyssa H.
7/17/2021
I gave them a list of things that needed fixing and they went above and beyond for me. Highly recommend to anyone who needs work done. Phillip was fantastic! They will now be my go to plumbing company!

Adam H.
Adam H.
4/23/2021
Flood brothers is an amazing company. Very fair and honest. I've used them in the past for some drainage issues in my yard and today I called them for a replacement on my stop valves and faucet replacements in my bathrooms. Giulio R was so professional and helpful. I always call flood brothers first when I have plumbing needs.

Bruce H.
Bruce H.
8/26/2021
I worked with Jerry from Flood Brothers Plumbing. I could not believe Jerry called me to confirm my plumbing issues the day before my appointment to make sure what was communicated to him by his staff was correct so my time would not be wasted. I was totally impressed that Flood Brothers Plumbing had this type of care for their customers time. Jerry first confirmed my plumbing issues and then told me his plan of action over the phone and was sure he could correct my plumbing issues . Jerry gets to my home the next day and follows exactly the plan of action he stated over the phone and corrected my plumbing issues that 2 other professionals were not able to fix. This last part was also remarkable  he was honest and reasonable and never recommended to me to repipe my home. Jerry fixed my plumbing issue and did not try to rip me off.  Jerry is my family's new plummer  for these reasons.

Andrew B.
Andrew B.
06/08/2021 12:00:00 SA
Had a plumbing issue last week and the guys from Flood Brothers Plumbing came out quickly, communicated well throughout the process and were amazing to work with (even given the circumstances). Would highly recommend them to any friend of mine.

Henry R.
Henry R.
04/05/2021 12:00:00 SA
My water heater drain valve failed during after hours on Easter Sunday. As you can imagine, it was poor timing. After calling Flood Brothers, I was connect with Junior. Over the next ~30min, Junior helped me troubleshoot a fix that would not require him traveling to my home - and no cost. The conversation unfolded over a number of calls and texts, and was critical in stopping what seemed to be a never ending leak that would have caused more damage to my home. Junior was able to identify an extra pipe fitting in a photo that I sent and advised I used it to plug the leak. Which worked like a charm. Thank you Junior!

Laura D.
Laura D.
02/01/2021 12:00:00 SA
First time using this company. They Were able to get someone out to us quickly. Very nice. Very professional. Took safety precautions do to covid, which is great. Good communication on what was happening and why the issue occurred for the issue I called for. I usually use our family plumber but he was unavailable. So of course I came on Yelp to look up the highest rated plumbers, and found this company! Highly recommended. Thanks again.

Talitha W.
Talitha W.
05/08/2021 12:00:00 SA
Flood Brothers Plumbing is professional, responsive, clean, and gets the job done efficiently.  Pricing is very reasonable.  Ahmad was personable and on top of every aspect of the job, kept us informed and yet managed to make the work on the house non-intrusive.   Ahmad was even very patient with our barking dogs!  You can trust Flood Brothers.

Nicole L.
Nicole L.
11/11/2020 12:00:00 SA
Chris Thomas was fabulous! Super friendly, helpful & honest work! Explained everything thoroughly & arrived in a timely manner!

Most definitely will utilize plumbing services going forward & will definitely recommend to family & friends also. Thank you!

Chelsea H.
Chelsea H.
08/12/2021 12:00:00 SA
Wonderful experience from the initial call, where the receptionist was very knowledgeable and talked me through what I needed for an inspection.
The day of, I was contacted prior to my appointment window with a more narrow timeframe, then again 30 minutes in advance which I so appreciated.
On arrival, Brendan was very professional and courteous, and both he and his counterpart wore masks and put on shoe covers as they entered my home.
They had moisture meters, which most plumbers I contacted did not, and were able to ascertain information about a leak within the ceiling without doing demolition.
I very much appreciated their demeanor and recommendations and will contacting them again for any plumbing needs. A wonderful experience from start to finish.

Zimra R.
Zimra R.
12/31/2021
I would highly recommend flood brothers for anyone having major or minor issues. I called them the morning of a major leak in my front yard due to a pipe breaking and they sent someone out within a few hours. After checking out the issue and giving us a quote they were able to get a crew out and worked until the late hours of the day so that this problem would be fixed. The crew was amazing and they came back the next day to clean up the yard. Great service and a great business!

Jeff M.
Jeff M.
3/19/2021
Called for an emergency irrigation pipe burst at 11PM and Jr showed up within the hour. He showed me how to turn off that line while maintaining water to the house and didn't charge me for the service call since it had been an overreaction and ignorance on my part. That said, these guys answered the call fast and didn't charge me unnecessarily. I'll definitely reach out to them for real emergencies in the future.

Zebra S.
Zebra S.
4/21/2021
First off, it was really easy to set up a free estimate. I received a text message the morning of the appointment with a link so that I could read a short bio and customer reviews about the person coming: Brendan. He also called me to let me know that he'd be arriving in 20 min. He was professional, polite, focused, and considerate. He even made sure to wear protective booties and he stepped outside after exiting the attic in order to brush off any dust, to avoid tracking it inside the home. He was also careful with the tall ladder, making sure to not bump it into walls or furniture. He answered any questions I had. He spoke perfect English as well which made it really clear and easy to talk with him, which was great for avoiding any confusion or misunderstandings. If you want to set up a free estimate where someone is going to arrive on time, focus on what needs to be done so they're not inconveniencing you any more than is necessary, work quietly, be polite and helpful, not try to sell you or scam you, and bring calmness to a leaky/stressful situation then I recommend Brendan and Flood Brothers. By the way, this is the first Yelp review I've ever written. I usually don't care enough to take the time to write something, but wanted to because today was a really nice experience :)

--

I will return here with an update on the job they did if I end up working with them.

I'm currently in the process of collecting estimates.

LyrissaMichelle R.
LyrissaMichelle R.
5/26/2021
After another company gave me a ridiculous quote and insisted I needed to replace my garbage disposal, I thought I should get a second opinion. I decided to check Yelp and that's when I came across Flood Brothers. After reading some reviews, I gave them a call and I'm so happy I did. Junior was polite, professional, and had so much patience with me and my many questions. He not only explained what the problem was, he fixed it and he assured me that I didn't need to replace my garbage disposal. Thanks Flood Brothers for having employees like Junior that have some integrity. That says a lot about this company and I'll definitely be calling them again for any future plumbing needs.

Alia K.
Alia K.
4/19/2021
The bathtub out of nowhere wouldn't drain for 2 days and the sink stopped up briefly. The appointment window was pretty broad but every time I called they answered and would provide updates on ETA. The plumber Junior was an hour away and kept us updated as he waited in traffic. He arrived and had a mask and put on booties to protect the floor. He was able to fix the bathtub and sink within 20 minutes and was really professional. Haven't needed a plumber in years but would recommend him for sure.

Amanda B.
Amanda B.
5/23/2021
When we accidentally hit a pipe and caused a geyser in my front yard on a Saturday evening, I called so many plumbers for assistance, Flood Brothers was the only one willing to respond same day. Junior sounded very busy with a lot of calls but he was able to squeeze us in and fix the problem quickly, even though it meant working well into the night. I'm super grateful and will definitely call Junior again for plumbing help

Hannah R.
Hannah R.
08/05/2021 12:00:00 SA
Jeff from Flood Brothers is fantastic, competent and kind. We had an emergency leak situation and Jeff was super on top of it. He hired an awesome, determined leak detection expert who spent four hours at our house. Once the leak was determined, Jeff was able to solve the issue and cap the pipe.  
We were really impressed with Jeff's communication and we could feel that he cared about helping us! We will always call Flood Brothers in the future for any issues that arise.

Rick B.
Rick B.
04/09/2020 12:00:00 SA
I called Flood Brothers using yelp. I like the fact that Joseph was able to give me straight answer and quote in regard to my plumbing issue by just him looking on  the pictures I sent him. Some company can't and they want to come and see the plumbing blah blah blah.

I understand that there are jobs that is hard to give a quote over the phone with just pictures due to the complexity of the issue-but not every job is like that. When I send Joseph the pictures-he knows already what to do and he gave me different scenarios and prices right away. I guessed it really comes with the experience.

I like working with people like Joseph-you feel that they are honest.
Btw-he came with mask, gloves and shoe cover.

I'll recommend this company.

Corrine D.
Corrine D.
10/15/2021
We had an emergency after I hit the sprinkler pipe in my driveway and water went spurting everywhere. I called two companies, one was Flood Brothers. They answered right away and within 5 minutes Junior called me to help with the shutoff. I sent him pictures so he could assess the damage. He quoted me over the phone and was able to pick up the parts and be at my house in several hours. Because the picture didn't show the full extent of the damage until he dug put around another pipe that was sheared, he wasn't able to fully fix it but literally didn't want to take any money for the service, even though he drove to my house and fixed most of the damage. For that reason i have faith this is a very honest company. Also, Junior was very polite and personable. He said the gardener should be able to repair the rest and offered to come back if not. I will definitely be calling this company again if and when we have any plumbing issues in the future!

Linda C.
Linda C.
08/02/2021 12:00:00 SA
After posting the original review below, Michael (the Owner's brother and executive?) contacted me to discuss my experience and offered a full refund of the service charge ($420.50). A few minutes later, Giovanni called me to discuss my experience. During our call, Giovanni (Owner) admitted that his staff needs more customer service training. Then, Jerry (Field Manager) contacted me to discuss my service experience.

To recap my conversation with Giovanni:
1) Flood Brothers Plumbing's business has grown during the pandemic. They have recently hired new plumbing staff. One person didn't show up for his shift on Sunday which resulted in a scramble for staff to support all the incoming client calls.

2) The receptionist/scheduler should have called me before the 2 pm window started to let me know that my technician would be very late. At this point, they knew that one person didn't show up to work.

3) The receptionist/scheduler should have made a note in my appointment about providing the $97 per clogged drain estimate. This would have helped James with estimating the price of my service call.

4) James should have cleaned out my clogged tub drain at the pop-up drain part in addition to the tub overflow part without my asking. This is a full clogged drain service so that my drain is as clog-free as possible, especially since unclogging drains doesn't come with any warranties.

5) Management needs to teach James various pricing methods to provide customers with the best price-for-service; i.e., the task-driven pricing is a starting point for clients that only have one service item in a call. Management needs to train James how to calculate prices for a client with many items, based on difficulty, and based on service time.

For my part:

a) I wanted to support a local business. This is the main reason I gave Flood Brothers Plumbing a call. They are based in Studio City and I live in Studio City.

b) I thought I did my due diligence when I asked for a rough estimate for unclogging a tub drain ($97). If I had known that it would be $500 to unclog a slow sink drain and a slow tub drain within 5 feet of each other, I would have called another plumber before waiting 4.5 hours for service.

c) I should have declined the service when I learned that the total would be close to $500; the diagnostic part of the service call is free. By 6:30 pm, I had waited 4.5 hours to get this work started and was tired....so I agreed to pay. Also, in the previous 2 weeks, I had tried different products and methods to unclog the drains - including buying a drain snake/auger which didn't fit into the overflow part. When I wrote the original review, I didn't expect to get any type of refund - I just wanted to share my experience and I accepted full responsibility for incurring the $420.50 charge.

As of today (one week later), there is a slow leak (drip) at my sink faucet. It was leaking before but is now leaking below the counter into the vanity cabinet. Jerry (Field Manager) was nice enough to stop by and take a look. He gave me a few good suggestion to buy replacement parts. Once I have those parts, we will schedule another appointment to replace the leaking sink faucet.

Rob M.
Rob M.
7/31/2021
Very prompt response, easy setting the appointment, showed up on time and was friendly and helpful. Job well done and reasonable!

Gabrielle D.
Gabrielle D.
03/10/2021 12:00:00 SA
I had a gas leak in my fireplace valve and after SoCalGas identified the issue and shut off my gas line, I called a number of plumbers looking for someone who could come out quickly and offer a free estimate. Flood Brothers had the earliest available appointment and Phillip came out the next afternoon to assess the valve. I was concerned because the valve was in the wall next to the fireplace, which is actually made of painted concrete blocks. It had seemed like a beautiful aesthetic when I bought the house but now the realization that we needed to repair something behind it was daunting.  Phillip got creative, took some measurements and figured out how to get to the right spot from the other side of the wall, carving out a small section in the wall of the powder room behind it. After offering a reasonable quote, he was able to squeeze me in that evening to complete the job.

He was able to disconnect the faulty valve from the bathroom as planned. Because SoCalGas had shut off my line, only they could turn it back on so he wasn't able to test it right away. I called them to come back out and Phillip offered to wait so he could make sure everything functioned properly before returning the next day to seal the wall opening. Well SoCalGas ended up being quite busy and I encouraged Phillip to go home; he left but asked that I keep him posted. Suddenly it's 11pm when the tech finally arrives to turn the gas back on. I sent Phillip a message just to let him know, but he volunteered to come back and worked with the tech to check all of my gas appliances and water heater! It was a cold night so I was grateful to have heat again. It's an older home, so there was also a funky set up with the lines that needed to be figured out as well; as a result, the oven was not working right away but he knew how to resolve that. He came back the next afternoon to finalize everything and double-checked to make sure all was working properly. On top of it all, he found the toilet in the powder room had an old flapper so he replaced that too. Above and beyond! I would highly recommend!

Angie C.
Angie C.
3/26/2021
We've used Flood brothers a few times and they are always so accommodating and have great customer service. We had a kitchen sink drainage problem this time and Junior was very respectful, communicative and made every effort to solve the problem. It took a few days but our sink is fixed!

Mehrad N.
Mehrad N.
3/24/2021
Great experience, Phillip is such a pro, he came out and fixed the issue in a few minutes and made sure there are no leaks, a water leak could look like a small or simple issue but it takes a pro to get it done properly, I highly recommend asking for Philip

Rose G.
Rose G.
05/09/2021 12:00:00 SA
Loved how proffeshional Phil was .  He respcted all the covid guidlines and provided me with great customer service . He was quick and efficient will definitley be a returning customer calling back flood brothers for specifically phil.

Noush S.
Noush S.
05/06/2021 12:00:00 SA
Recently had a plumbing problem i had no idea what to do but thankfully the plumber who arrived was so helpful! His name was phillip and he fixed the problem right then and there which was such a relief.. in the past ive had people come and have to come back which is a pain but he got the job done the first time!! Also loved how cautious he was with his mask and booties given we are in a pandemic and i have kids!! Thank you!! Highly recommend!!

Gary R.
Gary R.
05/03/2021 12:00:00 SA
Message sent for a quote and got a generic response back. I responded to the message and then silence...guess they have all the work they can handle.

Nina P.
Nina P.
05/03/2021 12:00:00 SA
Our first experience with Flood Brothers Plumbing was a good one.  Ahmad arrived ahead of schedule, was very professional and showed us immediately what caused our plumbing issue at our business.  Within a few minutes, everything was fixed and ready to use by our clients,  thanks to his experience and knowledge.  I plan to contact Flood Brothers again if we have a plumbing issue.

Erik W.
Erik W.
3/14/2021
Super friendly, very responsive, did great work quickly and at a good price. I will definitely be calling them again for any plumbing issues.

Matt M.
Matt M.
10/13/2021
I'd like to begin this by saying I feel awful because our experience with this business was so exceptional, Tracy and the folks at FBP deserve a glowing review LONG ago.  Let's start with immediacy of response. We had two bathroom shower handles leaking on different sides of the house and we were about to go out of town or Vacation.  When the operator at FBP heard the desperation in our voice, they said they would call back.  Not 10 minutes later they called back and said that one of their plumbers would be out in the next 2 hours.  Enter Tracy.   Courteous, kinda, knowledgeable, great with kids & animals, fix everything SO quick and even went to the store to get a better fit handle & came back that same day.   It is far and few between when you come across a professional like Tracy or a company like FVP that genuinely seemed like they cared about their customer.  Cared about the price.  Didn't overcharge.  Didn't take on random expenses.  It was an A+ job top to bottom and to be honest, thanks to our main plumber not being available that day, we now have a go to plumber.  THANKS GUYS

L A.
L A.
06/04/2021 12:00:00 SA
Every time we would call a plumber, something would happen with the experience we didn't love.  So we'd move on to the next company.  I think we finally found our company!  James came out and within seconds knew what the issue was...WHY we were having the issue (bad brand)...but fixed it.  The first attempt didn't work and he came back out right away, without question, and permanently fixed our issue by replacing a certain part all while being totally fair on prices.  Thanks James!  Love this company and will certainly be calling them again.

Christine L.
Christine L.
12/04/2019 12:00:00 SA
I had to check in on my sister's property in Encino since she lives out of state now and since I had trouble with the HOA's designated plumber from last time, I was given the green light to select a licensed plumber of my choice.

The issue was that the toilet stopped flushing and it was retaining e v e r y thing. I tried to snake it (just fyi, how come nobody me how disgusting it is to snake a dirty toilet?! Disgusting beyond words!) but no deal.

I called Flood Brothers and Daniel helped me on the phone, explained inspection and basic rates. Since he was so polite, compared to a lot of other plumbers who couldn't give me a base rate, I elected to use their service.

Mike came out within a few hours, same day service! I was so pleased  It's a long drive from Santa Ana to Encino and I don't miss the drive. I wasn't watching what he did because the toilet is so disgusting but he fixed it up and there's been no issues since. A working toilet is SUCH an undervalued commodity!

Thank you to everybody at Flood Brothers! I am so beyond appreciative. And thanks for picking up the slack with the dirty jobs!

Samantha G.
Samantha G.
08/01/2021 12:00:00 SA
Junior was awesome and came quickly to fix our basement flooding. Very sweet and efficient. Definitely recommend!

John C.
John C.
3/24/2021
Our kitchen sink had a clog and we called Flood Brothers again (third time in the past year) to help out. Late on a Friday night a tech came out to snake the line but unfortunately the problem wasn't resolved. Despite waiting the entire weekend for someone to come out again (with both sink tubs filled with dirty water), Junior came out on Monday evening. He was extremely thorough, courteous and clean. After a couple hours of some serious labor on his part - including emptying the drain water into garbage bags to throw out outside, then snaking the line really deep once again, the water did eventually drain and we're back to a functioning sink again.

We're thrilled that Junior was able to come through, and that Flood Brothers once again took care of our plumbing issues. I highly recommend Junior!

Ahmad S.
Ahmad S.
5/21/2021
Junior is the best! Had an emergency call tonight at my rental. He called me at 8pm and gave some home-remedy advise to resolve the issue with the clogging of the sink and dishwasher over the phone. He was on another job and and said if these methods don't work he'll go to the unit after his current job is done around 9-9:30pm. Talk about late service and a personal plumber. Thanks Junior and Flood Brothers!

Bill W.
Bill W.
5/19/2021
I got a clog at my kitchen sink and I called them. Mark Flores was my technician and he came to my place within an hour and fixed it within 30 min. Really impressed. Price was very reasonable as well. I will definitely use them again.

Lea Y.
Lea Y.
12/28/2020
Oh the joys of renovating. My electrician went under my house and discovered a lagoon of water pooling under my kitchen and exclaimed You need a plumber here STAT! So off I went to Yelp and luckily I found Flood Brothers. That very afternoon they rushed over and inspected the issue which was a quite a doozy. Apparently I had been a bit too generous over the years with my use of Draino and other caustic chemicals which had eaten through one of my ancient cast iron pipes under my kitchen. Giulio clearly went over my options with me and literally got a team of guys out there in the afternoon to fix the issue. They were fast and very on top of it. The clean-up included putting some kind of crystal under the house that absorbed the moisture. They did a really nice job. I can't speak to the pricing as I didn't have the time to go out and get bids but they were there for hours with 4 guys doing the work and got it done in one day. And according to my electrician who now can go under my house without taking a swim, they did an excellent job. I've just called them again to hook up a gas line for me as I was very happy with their service.

I should also add that I love the way they communicate. You call the office and then they text you confirmations and reminders like clockwork. It's very organized and easy. And when they show up, they are wearing masks and observing all Covid-19 protocols which is very much appreciated.

Recommend highly.

Cliff H.
Cliff H.
3/17/2021
We had a back up on our main line in the evening and I called Flood Brothers. Their dispatcher took our info and said a Plumbing Tech would call us back shortly. Junior, one of their plumbing technicians, called us back within minutes. He was   very patient, courteous, and knowledgeable on the phone. He explained how we could relieve some of the pressure to allow for some of the water drain out until a plumbing tech could arrive to clear our line. His tip was fantastic, as I immediately took his advice and watched the water level in my bathroom begin to lower.
Needless to say, we've scheduled for Junior to come out and be our plumbing tech to clear out our line. He has great phone etiquette and we can't wait to meet him!

Maricela L.
Maricela L.
5/17/2021
Had a plumbing issue last week and couldn't be happier with the service I received. Called Flood brothers and they sent a technician named Phillip out and he went above and beyond to make sure my problem was fixed and I was happy with the service. Will be using flood brothers and Phillip again. Thank you! :)

zach p.
zach p.
11/16/2021
Brandon was awesome.  Very punctual and called me before he came.  Did a great job and was very tidy.

Rajini S.
Rajini S.
5/14/2021
My friend recommended a plumber who never turned up and so in the short time I had to get everything fixed I quickly came on Yelp and found Flood brothers - luckily for me - Phillip was my plumber and he was excellent at solving all the issues I had - a backed up kitchen sink with the garbage disposal not working, a backed bathroom sink and a low pressure bath/shower.
And to add to that I had to get my washer/dryer hooked up to the correct laundry hook ups.

This whole process was a lot to do but Phillip was excellent at getting it all done and explaining all that he did. I felt like my list was never ending, but Phillip solved each and every problem - and was calm and collective throughout.

The team at Flood brothers were excellent as well - they sent me confirmation texts and emails about my appointments and also called to let me know if Phillip would be late (though Phillip would do that as well)

A really excellent and efficient team - which is such a relief when you have a long list of plumbing issues - if you're lucky like I was - you may get Phillip as your plumber - then you truly can assure you're in good hands

Nikkie A.
Nikkie A.
5/13/2021
Needed some help with a faulty  toilet at my dads place. Reached out to this location, they sent over a guy named Phil and man he was the best! he was able to handle all that i needed quickly, efficiently and most importantly  he didn't leave a mess behind!. He got the job done just how it should have been! appreciate the work =]

Eugene L.
Eugene L.
11/04/2020 12:00:00 SA
Election results night and we get a clogged drain thats connected to the garbage disposal. We called up 3 other companies prior to Floor Brothers & quickly realized it should be the first number we should have ring. Anthony was amazing coordinating our appointment and Tracy drove cross town to assist us even though it was past 8 pm . Tracy was very professional , effective at diagnosing the issue and providing options for the fix ! Got the drain cleared and we were back in business.

Fantastic service at a fair price ! Thank you so much Flood Brothers and Tracy

Jazmine G.
Jazmine G.
11/24/2020
Chris came by and took amazing care! He was so kind & laidback and fixed my toilet quickly! Will definitely be back if I have plumbing issues in the future.

Jeffrey W.
Jeffrey W.
09/09/2021 12:00:00 SA
We trust James at Flood Brothers with our home plumbing repairs and don't hesitate recommending him to you. Flood Brothers is courteous and responsive, and James is communicative, honest, and reliable.

Annabelle W.
Annabelle W.
10/03/2021 12:00:00 SA
Junior as our technician came at late Saturday night and checked out the situation. He responses really quick and provide estimates really clear.

Elyas A.
Elyas A.
02/10/2021 12:00:00 SA
Thank you Floodbrothers for sending Jonathan Clark to resolve me plumbing leak. He completed a comprehensive inspection and made the repairs in a timely manner!

Cameron S.
Cameron S.
12/02/2019 12:00:00 SA
Mikey did a great job unclogging my sink and
fixed my leaky faucet! very nice and professional. Would recommend this place!

Jeff W.
Jeff W.
06/08/2021 12:00:00 SA
The plumber showed up on time and was courteous and knowledgeable. Took the time to explain everything to me and gave me a clear idea of the costs. Made me feel confident that Flood Brother can handle my plumbing problem. A pleasure to deal with.

Raymond L.
Raymond L.
9/30/2019
Giovanni and his crew responded same day to our water main leak ... the dreaded PVC type (150 feet long) connecting to the city meter under a concrete driveway. Now we have a new copper line (with 12 year warranty) routed NEXT to the driveway instead of under it. One of the crew did a masterful job replacing the section of concrete driveway that had to be removed in the course of the repair/installation.

And just to prove that they do small jobs too, Giovanni personally replaced our wonky kitchen garbage disposal while the big job was underway.

It is so reassuring to know an honest and capable local plumber.

Three thumbs up for Giovanni and his team.

Connie B.
Connie B.
12/07/2021 12:00:00 SA
We needed to have 2 bathroom faucets installed and after reading reviews we chose Flood Brothers. I phoned and received great service  setting an appointment. We were sent a confirmation right away and a plumber contacted us letting us know when he was on his way, Tracy arrived in time and he got right to work! Installed the faucets, cleaned the drain and cleaned up!!! We felt very well taken care of. I forgot to mention that before he began the work he gave us a firm quote if the cost. Everything works and looks great. We will definitely use them in the future. It is so comforting to find a company that we can rely on for great service!!!

Katyna M.
Katyna M.
9/24/2019
Efrain and Jordy came in a last minute call after I was left from another Plumbing company with out any answers since last Friday, this other plumbing company had told me that they couldn't unclogged our drains and that we had to spend $500.00 for a hydro jet washed, I had accepted because we where desperate, but they never came back, Thanks God!
Efrain and Jordy in 5 minutes put run the snake through my pipes and told me that the drains where perfect and there was no need of doing anything else. They didn't even charged me because the said they didn't do nothing, so what I did since my business is a gelato shop, I  gave  them them one each for free. I really recommend their services.

Patricia R.
Patricia R.
12/06/2019 12:00:00 SA
Our plumber Giulio was amazing! He was so considerate about our home he even put shoe covers on before entering and when he was done he cleaned up after himself as if he was never even there! Such a friendly guy and he unclogged our toilet in less than 5 min! Would totally recommend!!!!!

steve c.
steve c.
10/22/2020
This place is great! They answer the phone right away, and sent someone to evaluate my problem the same day. The next day someone came to fix the issue really quickly for cheaper than the quote they originally provided. Both guys who came to my house were super nice and cool-- not even fake nice, but really really nice guys. And they did a very professional job. Couldn't recommend more highly.

Brittney J.
Brittney J.
11/28/2020
Jonathan was very communicative and made my clients feel much more at ease that they can get the items fixed in their new home in a timely and affordable manner. Thank you Jonathan!

Brian C.
Brian C.
10/12/2019 12:00:00 SA
Stacked WD leaking in the back from the Y connector and was impossible for me to access. Flood Brothers came on time after I made an appointment. Free diagnosis. Explained that they could do it, but would need 2-4 guys (to access the hoses/connectors) and the cost would be expensive because of this. Recommended contacting an appliance repair company instead, as they may be more affordable (estimate was ~$250-$800 depending on how hard it was to access).

I decided to search more and found a appliance repair company that gave me a firm quote ($280 + parts; 3 guys required).

Very much appreciate the up-front honesty of this company. Will be my first choice when I have a real plumbing repair on my hands.

Jamie R.
Jamie R.
3/18/2021
Had a clogged drain on the side of my house that was causing major flooding in the backyard. Called Flood Brothers and Anthony answered immediately. He was super attentive to the problem and treated the situation like it was a true emergency (even though it wasn't, thankfully).

Junior (technician) arrived at my house that evening, but because it was too dark, decided it was best to reschedule until the following day. As promised, he did just that and arrived promptly the following morning. The best part though, and what prompted this review, is that Junior said not to worry about payment due to the inconvenience (which, truly it wasn't).

Honestly, you just don't get service like that these days... Thank you, Junior! Highly recommend these guys!

sheryl k.
sheryl k.
10/25/2020
I called at 8:40 pm on a Sunday evening and their technician, Giulio, was able to come by in less than 15 minutes! It was a plugged toilet. He used his magic wand LOL and in less than a minute the clog was no more! He was professional, clean (not only wore a mask, but gloves and booties too), quick, and very nice. I'm sooo happy and pleased with Flood Brothers Plumbing and especially Giulio! Will definitely recommend and use again!

Danielle D.
Danielle D.
11/23/2021
Brilliant ! After being messed about by plumbers that First American Home Warranty tried to force me to use (terrible reviews - not even answering the phone for a booking) I decided to call Flood Brothers instead as I needed the work done urgently. Got an appointment that day and the service was fantastic. Professional and informative ! Couldn't be happier.

Sean M.
Sean M.
5/27/2020
So, no one ever wants to have to call a plumber. There is probably something really wrong, wet and aggravating going on by the time you admit you need to pay someone to come out to your home or business... and then when they arrive there is, or I have always had, a fear that I won't really understand what it is that they are talking about which will lead to me feeling like I am getting taken advantage of. Like an emergency visit to the dentist, calling your plumber for an emergency house call isn't something you want to have to do.
All of that said, when something goes wrong and you have to make the call... you just hope that the experience will be 1. understandable and 3. not too costly.

About 2 weeks ago we had a recurrence of an issue that had happened on and off for the past couple of years... the sink in our bathroom was running SOOOOOOOOO SLOOOOOOOWLY. We have residents living in a home and sometimes they shave and wash the hair right down the drain or drop various things down the drain, it happens. Well this time we tried all of the normal fixes with lye and drain cleaner and a snake... but the clog wasn't budging and the water was still moving slowly.

Joseph Knowles and Mike came out to the house, checked the lines from outside of the house and then snaked the drain in our bathroom sink. Joseph made a plan to open up the pipe so that he could get a camera into the bathroom sink pipe, explained the process to me in a way that I was comfortable with and then didn't push for an answer right on the spot. I knew the repair had to be done but I never like to have to answer right away so I asked for a written estimate, took a couple of hours and then asked what the time frame to get the job done would be. He set me up for the repair to be done the next day, it worked exactly as he said it would and it all cost less than I was worried it might be in a worst case scenario.

I can't thank Flood Brothers and Joseph enough for helping us get this squared away :)
I hope that I don't have to call you for a while, but I won't be so scared to make the call when I do need to because I know you will do a great job if I do have to call.

Tracy T.
Tracy T.
8/22/2020
So if anyone has small children like me they may also need to have their plumber on speed dial!!
Unfortunately all three of my kids are constantly sending something out to sea! Brendan is always so helpful! He always makes it a priority to get back to me and book an appointment ASAP! Always on time, super helpful and friendly! And during all this craziness , I feel super safe having him in our home compiling with all COVID safety guidelines! Unfortunately without gluing my toilets seats shut I will probably be relying on him for awhile!

Jessica T.
Jessica T.
12/17/2019
Working with Flood Brothers from start to finish was a complete pleasure. After contacting several plumbers (all of which didn't respond or couldn't schedule someone until far out in the week), communicating with Flood Brothers on the other hand was quick & easy. On first reach out they answered immediately and scheduled someone to stop by the next day.  

Giulio was prompt, efficient, and professional. He fixed our stopped up sink in minutes and communicated about the problem every step of the way. Thank you Giulio, we can't wait to call you for all our future plumbing needs!

Jesse S.
Jesse S.
5/13/2021
Had clogged bathtubs in both restrooms. Philip unclothed both tubs in less than 20 minutes and was super cool. Great service. I will definitely recommend Flood Brothers and Philip to anyone. Thanks again!

Kenneth S.
Kenneth S.
9/16/2019
Update: after Flood Brothers did sewer line work for us, earning a 5-star review from me, I hired them again for a bunch of things: replacing an exterior drainpipe that had corroded, relocating many pipes under the house to make way for a foundation retrofit, and replacing our water heater with a new tankless model.

Mike and his crew, just as before, were professional, did efficient and clean work, and stood by what they did. When the water temperature wasn't hot enough, Mike came back right away to make adjustments. When I had questions about the placement of relocated pipes, Mike coordinated with the foundation contractor to make sure things were done exactly as needed.

For any plumbing need, I give Flood Brothers my highest recommendation and many thanks for their great work!

Andrew F.
Andrew F.
05/10/2021 12:00:00 SA
2nd time using Flood brothers and a 2nd great experience. Professional attentive work. There was even a small hitch with my original estimate because it happened several months prior, but they handled it and got what I needed finished within a few days of my calling. Big thanks to Ahmad for walking me through the details and suggesting the best way forward on a couple items.

Ryan F.
Ryan F.
12/10/2020 12:00:00 SA
Brendan & Flood Brothers were really great to work with.  Quick to schedule, very professional and knowledgeable.  I will 100% use them again if I need a plumber.

A G.
A G.
12/09/2019 12:00:00 SA
Was very impress with how professional and how beyond honest this crew and company acted. With an industry like this in a day and age where we (consumers) are worried about getting ripped off, it will never happen with this company, we had 3 other quotes as much as 899$.. ...
But when Richard&Giulao came to our house they spent about 30mins trying to diagnose the problem found the source of the problem, and then said it would be about a 100$ for me to fix it if I wanted, (which I did and took me about 2hrs),,...kinda blew my mind, they quickly showed me a few ways to fix the problem, and it's been about 3weeks, and no more leaks or issues.They could've easily taken advantage of us like the others tried too, but they didn't. This is hard to find, maybe they can open up an auto mechanic shop next.

Alelei S.
Alelei S.
12/04/2019 12:00:00 SA
Without going into details I'm sure no one would like to hear, Daniel guided me through a messy problem with the greatest of customer service.
I would highly recommend this company!

Teresa C.
Teresa C.
12/02/2020 12:00:00 SA
After my botched attempt to be a plumber and unclogging my own sink,  Isaiah came and saved the day! He was very professional and got the job done!

M B.
M B.
4/29/2021
I rarely leave reviews, but I just had such a positive experience and I'm so grateful to Flood Brothers and especially Junior the plumber.

My husband is very sick and I am struggling to keep up with the needs of his illness on top of everything else life is throwing at us.

Today my 2 year old water heater stopped working and my husband, who is normally quite handy, couldn't deal with the emergency, so I called Flood Brothers out of the blue.

Junior arrived promptly, got it going quickly, and said it was no charge.

I was so beside myself, I almost cried. I have no relationship with this plumber or this company. They don't know me at all, but Junior chose to do the kindest of things.

I am so grateful to him for his sweet gesture that I will from now on call Junior my plumber and will recommend Flood Brothers to everyone I know.

Thank you, Junior.

Roy K.
Roy K.
9/26/2021
Late Sunday evening, we had gotten back from being out for most of the day to find our shower backed up. . . with some sewage.  Needless to say a horrific find, but thank goodness for Junior and Flood Brothers Plumbing.  Junior kept us posted on his arrival and once there took him 15 minutes to address and handle the problem.  He is going to come back out to do a free camera inspection to see how severe the damage is and what if any next steps we may need to take.  Extremely professional, helpful and did not even charge us though I could not let Junior leave without something for his trouble.  I cannot stress how Flood Brothers are definitely my go to for plumbing as they do care for the customer and I do not feel ripped off in any way.  In fact, I gained.  Thank you Junior!!

Dov S.
Dov S.
12/02/2019 12:00:00 SA
I was in a serious jam and needed some REAL pros to make my property inhabitable again and these guys saved my a**!!! Daniel (I believe that was his name) was the most professional and knowledgeable person I spoke to, and this was after spending days calling around for quotes. I'm beyond happy with the work. From the first call to the last handshake everything went smoothly!
Great value too!!! If you're looking, look no further!

JOSUE G.
JOSUE G.
12/02/2019 12:00:00 SA
I was in a bind, my toilet and shower were overflowing. After I tried so Do It Yourself..with no experience.  Luckily Danny D.was able to come to the rescue. I appreciate the help and fair pricing. Give these guys a 2 thumbs up. Also the support veterans so I also got a discount. Thnks again.

Kevin E.
Kevin E.
4/27/2021
I've had Flood Brothers Plumbing come out twice to my home, and both times got the same Tech, Jimmy. Both times were great experiences. Jimmy has now replaced three shut off valves, fixed a toilet, and installed a water heater up to code for us. Competitive prices and friendly service. Highly recommend.

Patrick P.
Patrick P.
4/21/2021
Flood Brothers were a joy to work with!  They sent technician Marc Flores who was fantastic.  He was patient, pleasant, and spent almost his entire day at our home trying to find a clog which caused our toilet to be backed up.  Marc patiently worked on both ends of the home, also utilized his resources and ultimately came up with a solution.  Thank you Flood Brothers/Marc for all your patience!

Mellisa N.
Mellisa N.
1/26/2021
This is my second time using Flood Brothers.   Always have great communication. Love the automated text appt confirmations and reminders. Giulo R used Covid precautions, was fast and efficient. Fair prices.

H H.
H H.
8/18/2021
In the midfle of our travel, our dogsitter informed us that the guest toilet is clogged and there is water buildup in the guest shower. He did have a service call with a different company who used a 50 ft snake on what they believed to be a sewage line with no success. They then said they'll have to remove the toilet at a high cost. At that point, I said that I'll take care of it when I return home.

Upon returning home an hour or two before midnight on Sunday, I started calling companies who were open and communicated with three. Jeff from Flood Brothers Plumping reached out via text and said he can come either at 2 am or 6 am. He said he can definately solve the problem one way or another. I asked him to come at 6 am. He arrived on time by the minute. He first used camera to see through the line where the other company had thought was sewage line, and deteremined that was a drain line. He then quicly found the sewage line outlet (I didn't know where it was since we hadn't had a similar problem since moving in 11 years ago). He again used his camera to see the water buildup, and in fact quickly opened the blockage at the same time. By around 6:20 am our problem was completely solved. Jeff even took the time to explain his observations with camera as it went through the line, and recommended hydro jetting in the near future to clean up the pipe (instead a more expensive option of changing the very old lines).

Overall, Jeff was superb from every aspect. I highly recommend him and Flood Brothers Plumbing. Thanks for helping us!

bryan w.
bryan w.
4/16/2021
Junior was my plumber. Super professional, smart, tried the easiest route to my problem. He came up with a plan and took care of biz! These guys are great. They text you real time. Highly recommend.

Anna H.
Anna H.
4/14/2021
Phil the plumber was very friendly and showed up to fix our bathroom even though it was already later in the evening.

I really appreciate their professionalism and nice customer service!

Catherine N.
Catherine N.
7/30/2020
Flood Brothers are the BEST! I have been using them for a year now. They always get the job done and if something goes wrong, they make sure to come back right away and fix it until you are satisfied. They came to my home twice this week and made sure to follow all COVID safety guidelines. Mask, gloves, shoe coverings, etc. I am so thankful that my toilet is no longer screeching loudly! Brendan has been a consistent plumber for my home and is always so professional and nice. I highly recommend!

SB S.
SB S.
11/13/2020
Giulio was scheduled to come over to take care of a plumbing issue I had in my bathroom. He contacted me and said he could come over earlier than my scheduled time, which was great. He was very polite and took are of the issue. This is my second experience with Flood Brothers and I would highly recommend them.

Rosie F.
Rosie F.
11/11/2020 12:00:00 SA
They were great. They were efficient and super helpful.   They were also available on short notice, and our building's plumbers showed concern and answered all questions. The company communicated well about all billing and all appointments.  Will definitely hire again if another issue may arise.

F D.
F D.
08/12/2021 12:00:00 SA
Best caring, reliable and professional plumber company. Excellent service and safe. I had several plumbing issue. Thanks

Adam G.
Adam G.
9/14/2021
Junior came to fix a massively clogged toilet for my client. He was extremely respectful, and communicated clearly, while doing a great job. Will look forward to working with him again

Michael F.
Michael F.
3/25/2021
Incredible service. My toilet got backed up at 9PM and water started leaking through the sheet rock on the first floor. I found Flood Brothers and they answered the phone and sent Junior to my house within 30 minutes. He fixed the issue and also found other issues that needed to be addressed. He was knowledgeable, courteous, professional, and reasonable with pricing. 5 star service.

Alix C.
Alix C.
10/24/2020
Chris and Anthony are the best! They arrived on time, wearing masks, put on booties before entering, and fixed my toilet with record speed. SAME DAY! Very good price, excellent service, I HIGHLY recommend Flood Brothers. Honest and very sweet!

Ned M.
Ned M.
6/19/2019
I called Flood Brothers today because there was a puddle of water in my garage where it meets the kitchen.  Giulio the technician came out within an hour of my calling.  He ran all kinds of tests to see where the water was coming from, and he even took the bottom of my dishwasher off. He diagnosed it as the dishwasher leaking, and he showed me.  He even spoke to my landlord for me about it.  They don't work on dishwashers, but I still expected a service call fee.  He waived it.

These guys are my new plumbers.  Thanks guys!

Tito I.
Tito I.
10/17/2020
We've used them before in our previous home in Sherman Oaks and we always call them for any plumbing service because they always provide excellent service and it's a business we can alway rely on and trust. We recently had an issue with one of our bathrooms and Guilo arrived during the scheduled appointment and it took him less than 10 minutes to unclog the toilet and didn't charge us for the service. We highly recommend Flood Brothers for plumbing service, all of the associates we've met are nice, cordial and honest people!!!

Harry H.
Harry H.
7/19/2019
I had a drain pipe in my kitchen that had developed a crack and was pouring water onto my kitchen floor so I contacted Flood Brothers via Yelp with some urgency. They responded within a few minutes to the Yelp message thing and a few minutes later I was chatting with Madison about scheduling a visit.

She scheduled Justin, who had a small opening and was in the area and able to drop by on short notice. He was both personable and professional and reviewed my situation. The best part: while he didn't have the necessary parts on hand, he offered to return a little later in the day after he had a chance to pick them and I was ecstatic that I could have this dealt with with further delays.

Every part of my interaction was great and while I don't look forward to having any more plumbing problems, I'll be giving Flood Brothers a call first if I do.

Matt L.
Matt L.
05/07/2020 12:00:00 SA
I hired Flood Brothers for my two pipe leaks at my current residence townhome. The first job was the leak that I noticed in my garage. Mike came to do an investigation first and found the problem and the leak that was coming from a cracked pipe. He and his team was very professional and they contained the the leak and the moisture fully inside the drywalls and the garage. They replaced the pipe very fast and timely manner and checked their dehumidifier setup daily logs. My other leak was coming from the kitchen pipes and that needed another investigation. And found out it was a bigger issue because all kitchen drain pipes were cracked and needed to be replaced. I was worried of mold and the moisture inside my drywalls but they told me not to worry because they setup the same dehumidifier to contain the moist and dry it out. They gave me an estimate on the spot and I hired them again because I was very satisfied with their service from their first job. Not to mention that they give 1 year warranty for their job and they always come for repairs prepared with their Covid-19 proof masks, shoe covers and gloves. I was very satisfied and happy with both jobs and I'd recommend Flood Brothers Plumbing to any household that needs professional flood and pipe repairs and moisture control and containment. Thank you for your service!

Michael T.
Michael T.
5/22/2021
Thank you JR! Had a plumbing issue at the apartment today and schedules an emergency appointment. They sent JR and he was amazing! He came in knew the problem fixed it and was out. Thank you JR and thank you flood brothers!

Vanessa A.
Vanessa A.
12/02/2020 12:00:00 SA
Chris did a fantastic job! He was efficient, professional, and knowledgeable. Would
highly recommend for future use.

Olivia M.
Olivia M.
9/25/2020
Flood Brothers Joseph and Mike are awesome. No need to worry about the quality of work when you call them. They fixed my kitchen sink, which we all know is the heartbeat of a home. Bookmark their profile for the next time you need some plumbing assistance. They are the best!

Hallee M.
Hallee M.
2/19/2021
I've used flood brothers for the last few years for tasks around the house. They are always on time. Very friendly and offer great customer service! Would highly recommend!

Alex T.
Alex T.
4/18/2021
Flood Brothers was really helpful when we needed our new shower hooked up. They also went out of their way to check on other issues we were having, including fixing our frustrating kitchen faucet. We are very pleased with their work!

Angela J.
Angela J.
2/16/2021
Best plumbers! Fast service, fair pricing. Isiah came last time within a day's notice and did a phenomenal job. This time, Chris came within 2 hours notice. Friendly, followed COVID protocol, and quick service. Chris replaced my entire garbage disposal and was in and out in less than an hour. I will only be calling this company moving forward.

Collette S.
Collette S.
02/11/2021 12:00:00 SA
Brendan Lee would be an enormous asset to any business,  ut his compassion, courtesy and professionalism can't be topped.
his follow-up is outstanding.

Hugh H.
Hugh H.
04/01/2019 12:00:00 SA
I called 3 plumbers for bids 2 showed me pipes rusted though claimed that was the problem. They were old pipes pipes they were very tricky their bids were both over $3000. (My zip code didn't help). Flood bothers pointed this out I'm not use too such honesty like the old days. They repaired my problem for less than $500. Guys I've found a plumber now I need a good electrician & Carpenter. I really was blown away I'm so use to everyone just going for the 1 time rip off & not caring about repeat business & future word of mouth. I'm happy to leave this recommendation we need more people like this
Sincerely H.H.

Benjamin B.
Benjamin B.
10/16/2021
Had problems with water pressure in multiple rooms, but Phillip was able to come in and get them fixed in almost no time.  He was friendly and efficient and I would definitely use this service again.

Jessica S.
Jessica S.
11/02/2020 12:00:00 SA
Have used Flood Brothers a few times. Today I had a leak suddenly in my ceiling that I couldn't figure out.  Brandon came by quickly even though it was late on Sunday and found the problem right away.  He had to knock out some drywall but he was careful to collect the debris and also wore a mask the whole time.  Will call them again the next time we have an issue!

Farrahjarah J.
Farrahjarah J.
10/30/2020
Chris came and assessed my leaking  pipe outside. He was very courteous and professional. He explained what he was doing and took his time answering all our questions and was very knowledgeable. Very pleased with the visit. Ask for him!

Mike D.
Mike D.
10/28/2020
Had an emergency clog in my kitchen sink that also effected my bathroom sink. Tracy came out on two separate occasions to ensure the problem was solved. He was very communicative while diagnosing the problem and fixing it. After having so many rude and/or ineffective plumbers come attempt to service the same problem, I told Tracy I'd be going back to him for life! Highly recommend.

M B.
M B.
08/01/2021 12:00:00 SA
The sewer line decided to back up into the house. Junior came on a Saturday night to check things out and give a quote for the hydro jet with enzymes. They came back the next day for the service. Communication has been great.

Robert D.
Robert D.
08/01/2021 12:00:00 SA
Junior really helped me out in an emergency. He was honest, knowledgeable and responsive. Don't hesitate calling him for any of your plumbing needs. He brings a great personal touch to the job.

Shikena J.
Shikena J.
06/03/2020 12:00:00 SA
Our downstairs toIlet was a slow flushing for about a week... Giulio came into our home taking all necessary Covid 19 precautions, mask, gloves... he was super professional cleaned up after himself and was able to solve our issue quickly! For any of my future plumbing needs I will definitely be calling Flood Brothers FIRST!!!

Wade M.
Wade M.
1/19/2019
Every time I have to call a plumber, I feel like I'm about to get taken advantage of somehow, but Efrain at Flood Bros was great. Showed up quickly, took care of the job for less than I was expecting, and didn't even make me feel like an idiot.

Will definitely use these guys again!

Andres L.
Andres L.
12/30/2020
Flood Brother's was top notch! We had been dealing with leak on a pressure valve for a year. We had other plumbing companies come fix it, but after a month or so the leak would start up again. Jonathan from Flood Brother's was great. He came out assessed the problem, quoted a fair price and within a couple of hours replaced all the necessary pieces and the leak was gone. I'll be calling Flood Brothers Plumbing again for any plumbing work. Great service, fast response and fair prices.

Ilyse M.
Ilyse M.
10/03/2021 12:00:00 SA
Out of nowhere (on a Sunday, of course) we had a blockage that caused our toilets to stop draining, with one leaking from the base, and our bath stopped draining as well. Junior arrived within about 2 hours of our initial call and took care of the problem in the short term, as well as giving us clear options for a longer term solution. Flood Brothers was the only company we called that could help us same day.

Bryce D.
Bryce D.
12/29/2020
Been having problems with my toilet for a while but recently it started leaking. Chris Thomas handled everything with ease and turned a stressful day around showing me the root of the problem and what to avoid to make sure it doesn't happen again.
100% would recommend

Charlene D.
Charlene D.
9/30/2020
These guys are great.  When you call the office someone answers right away. They listen and understand what your problem is and quickly set up an appointment to have someone come out. I received a call this morning to let me know they were on their way and they showed up 10 minutes prior to our scheduled time.  Jerry was terrific and really knew what he was doing.  Our pressure regulator was squealing and Jerry figured out it just needed a simple adjustment.  
We've used them to hydro jet our sewer lines and they were efficient and clean.  I would definitely recommend Flood Brothers.

George V.
George V.
7/23/2020
I was looking for a plumber for my to fix the valve in the shower. I only had hot water coming through.  I saw the reviews with Flood Bothers and they seemed really good; in particular one review referred to a plumber named Giulio and said he was terrific and to ask for him.  I called the company and to my surprise Giulio showed up and did the work.  My experience with Giulio and Flood Brothers was fantastic!  Giulio is courteous, honest, knowledgeable and thorough. He even beat the estimate price!!  I HIGHLY recommend them!

Tesp T.
Tesp T.
09/01/2021 12:00:00 SA
We had a leak from main line into house. Flood Brothers was professional from the service request call to the repair. David C performed the repair and was a true professional. We will use Flood Brothers again.

Cha B.
Cha B.
4/22/2021
I appreciate Flood Brothers for being so prompted and easy to work with. I had a situation that I thought would be a nightmare but they sent Brendan and he was super understanding of my plumbing situation. The last time I called a plumber, I still had to pay for a visitation even though nothing was fixed. Flood Brothers did not charge me as they didn't find anything so I was super thankful at the fairness. I will definitely call them again if I have any issues !

A P.
A P.
2/14/2020
We recently had a leak in our bathroom and of course it had to occur on a Friday after hours. Our property management company called Flood Brothers Plumbing and they came out, shut off the water, and diagnosed a cracked pipe for a charge of $150. Next morning on Saturday, I contacted them for a quote to replace the cracked pipe. They wanted to charge me a whopping $2200, which turned out to be SIX TIMES more than the next company I contacted!!!

In the end, I am so grateful to have avoided this predatory company.  Do your homework and call around. There are still plumbing companies out there that are honest and ethical and charge accordingly, even in emergency situations. Sadly, this company isn't one of them. I will be requesting my management company to never contact them for any future plumbing issues.

Jonathan S.
Jonathan S.
4/20/2021
Flood Brothers was recommended to me by our HOA and I'm so glad we called them. Our water heater supply line was leaking late Monday evening. After a wasted trip by Roto Rooter  who not only couldn't fix it but ended up turning off water to the wrong unit, we called Flood Brothers and Junior promptly answered. First - he tried to guide me through fixing it to avoid us having to pay the emergency fee - which while unsuccessful I appreciated the thoughtfulness. Then he arrived on site at 11pm at night and didn't leave until the leak was contained (almost 1am!). Since the leak required additional parts to fully fix and no supply store was open, Junior was able to MacGyver it to at least stop! No easy feat when the shutoff valve was also broken. He then returned the next day to fully fix the problem. All for a very reasonable rate. In the world of sketchy and often unreliable (at best) plumbers (especially those on call 24/7) - I highly recommend Flood Brothers.

Jenny R.
Jenny R.
2/25/2020
Flood Brothers Plumbing to the rescue! There is nothing like having a plumbing issue and not knowing where to start. We had a leak in the guest shower. Michael came when I called and he did a great job at making me feel like I was a top priority, no matter how small the leak was. He was friendly, professional, and extremely knowledgeable. The price was reasonable and you can tell he knew what he doing. Highly recommended!!

Jack D.
Jack D.
11/21/2020
Flood Brothers Plumbing is awesome! Chris Thomas was very professional and polite and followed all the covid guidelines. He arrived early and didn't waste any time fixing our sink. Very conversational and explained his process every step of the way. I highly recommend calling Flood Brothers the next time for your plumbing needs, I know I will.

Jonathan L.
Jonathan L.
2/26/2020
They couldn't come right away which I needed but they were highly responsive and honest with the fact that they couldn't make it until the next day.

Marcy P.
Marcy P.
4/29/2021
Could not say enough positive things about this company and their service. I had an after hours emergency and they sent their technician Phillip out to my house immediately! Phillip was very knowledgeable and able to fix our issue in a timely manner. Thank you all for such a good experience.

Krystal N.
Krystal N.
4/28/2021
Philip is the best plumber I have ever had come into my home. He's helped me several times and every time he was very knowledgeable and friendly. I called him for leaks here and there in different rooms that I just can't fix myself, and he fixed them all at a reasonable price. I definitely trust this company and will be requesting Philip for every call!

Melli V.
Melli V.
11/06/2020 12:00:00 SA
Christopher John Thomas came out to look at some of the plumbing lines in my house to check for leaks. He was prompt and knowledgeable!  I would highly recommend giving Flood Brothers and Chris a call if you need a plumber!

Jose D.
Jose D.
08/07/2020 12:00:00 SA
One of the best companies I have ever seen.. Extremely professional, courtious and clean. Giulio kept you updated with an ETA on his arrival.

Upon his arrival he made sure his work area was kept clean and prior to entering made every precaution to keep dirt outside.

Customer for life.

Ryan J.
Ryan J.
10/22/2020
After getting a bunch of quotes from other companies, Tracy from Flood Brothers comes by to give us a quote on 4 items, fixes one right off the bat no charge and tries to fix another. Such a difference from the $750 dollar we were quoted for that one item Tracy fixed in two min.
Thank you Tracy and looking forward to your quote and working with you very soon!

Kathy H.
Kathy H.
08/01/2018 12:00:00 SA
Found Flood Brothers through Yelp and I've been pleasantly surprised. My company has had issues with our bathrooms three times and FBP has been reliable and professional.

Giulio has been our technician all three times along with some of his crew. He has been very friendly and is quick with any service. There was an instance where they came to replace a valve and a week later, the same issue occurred. I called FBP and they were able to come in the next week free of charge to re-fix the original issue.

Their pricing is reasonable and they send email confirmations when the appointment is made as well as reminder emails. I highly recommend them!

Karissa H.
Karissa H.
08/01/2021 12:00:00 SA
We had an emergency at our house late at night and Flood Brothers came so fast to help us out! Amazing customer service all around from Junior!! Would for sure call them the next time we have a plumbing emergency!!

Lena P.
Lena P.
10/15/2020
Giulio and Shawn were amazing! So helpful and so quick. So fortunate to have them come out and help with my bathroom. Came on time and were great with communication-definitely calling them again next time I need their help. :)

Ashley H.
Ashley H.
5/15/2021
They were eager and responsive to schedule fixing my drain. I rearranged a ton of my plans and then they just never showed up. I called when no one showed up and they said they couldn't send someone over during the time frame they promised. Great thanks for letting me know (only after I called) after they missed the appointment time. Very frustrating and unprofessional and so I can't recommend them.

Wesley B.
Wesley B.
05/07/2021 12:00:00 SA
Patient, professional and friendly. I often find when I call someone to the house for help that they don't want to hear the entire story of why things went wrong. Elias and Simon from Flood Brothers listened patiently as I described what seemed to me a complicated problem. And because they listened to the entire story they were able to find a simple solution. If they had just merely looked to diagnose without that knowledge I think they could have missed that easy solution. It is much appreciated and I will be using them from now on.

Heidi S.
Heidi S.
12/02/2019 12:00:00 SA
I have to write this review to warn others about this business and their dishonest sales tactics.  I will give them five stars for their prompt communication and response time; they were very quick and willing to come to my residence and provide me a quote.  A representative promptly came to my house to provide me a quote for a leaky shower faucet; the faucet probably needed a new cartridge. I had this happen last year with my other shower faucet, so, I knew what I was probably dealing with.

The guy came into my home and checked my bathtub faucet (visual inspection, didn't use any tools), he was eager to get the work started. I asked him before you begin, what is the price of this job? He said $595.00--I was in disbelief.  I said, I am uncomfortable with that price, I had this done last year for my other shower and the total cost did not exceed $250. The guy stayed quiet and said what are you comfortable paying? I asked him I would like to pay a reasonable price of about $250, not $595.  He then proceeded to tell me, how does $300.00 sound for you?.   I replied, Wait a minute, you just quoted me $595.00 and now you're saying you can do the job for $300.00? Where is your integrity and ethics? You just quoted me double the price, but that's not really the price? How does that work? He then proceeds to tell me that $300 is the price to just change the rubber pieces of my faucet, to deal with the leak, so, that's why it would be cheaper.   I reply,   So, you're going to charge me $300.00 to not really fix the problem and do a half done job? You're basically saying that the cost of the cartridge, which is what needs to be replaced is an additional $300.00? I know the price of this cartridge is $30.00-$60.00, so, what you are telling me doesn't make sense. I will not be hiring you or your services.  Thank you for coming and for wasting both of our times, now I understand why I was not given a quote over the phone.  

I urge you to be careful when hiring this company, their treatment and pricing given to me seems unprofessional and does not make sense.  I was very upset about what happened and immediately made a phone call to a male neighbor who came to assist me with the next plumber. This should not be necessary for a woman to have to do.  

Thankfully, I had already been in contact with other companies, and had previously used JC Plumbing  but had lost their information. Luckily, I found the info for JC Plumbing and thankfully, Cesar from JC Plumbing arrived information and got Cesar to come over within the next hour.  Cesar explained and showed me what needed to be done and why. Unfortunately, there was more to be done than I had anticipated. However, because Cesar and his partner explained things to me while fully inspecting  my bathtub faucet (used tools to take it apart); I felt they were clear about the entire process.  I felt comfortable with their pricing, demeanor, job order, and cost breakdown; they even gave me a discount for being a return customer.  

Unfortunately, this may be why most women don't trust plumbing companies or home repair service companies.  I should not have to have a man present at my residence to protect me from dishonest sales pitches or to get me a fair market and competitive price.

Rachel F.
Rachel F.
11/13/2020
GREAT! Would def recommend them and call them again with any issues I have. They were professional and very helpful. Followed all covid guidelines as well. Thank you Brandon and Anthony. You guys def have a new client.

Gabe F.
Gabe F.
4/24/2021
Junior came out at 10pm on a Thursday night to fix our water heater that was leaking. He explained what the problem was (water pressure regulator valve) and then offered a temporary fix that night. He followed up and came out two days later to permanently fix the problem. Great customer service, great work and Junior was friendly and thorough. We will continue to use Flood Brothers for any plumbing problems that come up in the future.

Shane E.
Shane E.
2/14/2020
Im a property manager with no time to waste, everytime I call they answer. No hassles, they just go and handle the issue. If you need someone in a pinch to take care of an emergency leak, call 'em.  Also, they communicate very clearly and have a nice automated system set up to inform you of when the tech is coming.

Julie G.
Julie G.
06/05/2021 12:00:00 SA
They were easy to contact to initiate service -- lots of options via their website. A few communication snafus, but otherwise everything was great. Their guy, Mark, showed up within 2 hours of my initial contact. Mark was professional, polite and respectful. He fixed my leaking toilet and was gone before I knew it.

Catherine V.
Catherine V.
08/06/2021 12:00:00 SA
Mark Flores came out and was very professional and helpful and fixed the problem right away. This is the third or fourth time I have used Flood Bros. and each time I am so relieved to have found a trusted, prompt, and reliable plumbing company with such good employees.  I definitely will use them again I highly recommend  this company.

Marlene A.
Marlene A.
5/25/2021
Flood brothers never disappoints! Called in because I needed a plumber to take a look at my garbage disposal, they sent out Phillip. Phillip came fully prepared with his mask, gloves, and booties which definitely put me at ease, he knew exactly what he was doing and was able to fix the issue fast and efficiently. Thank you flood brothers I will continue to use your company and Phillip thank you for your thoughtfulness and reliable service, I will request you again in the future.

Briana K.
Briana K.
5/24/2021
Junior was very helpful, thorough and communicative. He made sure that I felt taken care of as a client, and my plumbing issues were fixed right away. Highly recommend working with him.

Dawn L.
Dawn L.
8/25/2020
I have used Flood Brothers on a few occasions, starting with the install of our tankless water heater.  Not only were they extremely professional, they were knowledgeable and engaging when explaining things.  There was a small leak after the install and they came back immediately to fix the problem.
Today Joseph came out to unclog sinks and repair a hose.  He again, was extremely professional...wore a mask and booties and was very friendly.  I was late meeting him at the house for our appointment and he was extremely cool about it.  Great service, nice guys and very reliable!  Flood Brothers will certainly be getting our business when ever it is needed.
Dawn

Matt P.
Matt P.
12/27/2019
I had a clogged bathtub and was in dire need to have someone come out after hours to see if they are able to fix the clog.  I tried a drain cleaner from Home Depot.  After several attempts at this product, it didn't seem like it was working.  So, I reached out on Yelp for a quote and the owner was very responsive and texted me within 10 minutes of me submitting my quote request on Yelp.  Luckily, they are 24 hours and had Brendan as the on call tech.  He called me to gather some further information as to what the issue was and was very professional and courteous over the phone.  He was just finishing up a project and said that he would be at my place in 30-40 minutes.  He actually ended up at my apartment sooner than that.  While waiting for Brendan to arrive, I decided to try pouring boiling water down the drain and using the drain cleaner one last time.  It didn't look good.  When Brendan arrived, he and his partner put on booties as to not dirty up my floors.  When he went into the bathroom, it looked like what I did fixed the clog and he confirmed that the water is draining well.  Not only were they nice and professional, but he did not even charge me for the false alarm.  I really appreciate the hospitality and will definitely add them to my contacts list when I encounter another plumbing issue.

Michelle C.
Michelle C.
5/24/2021
I'm so grateful to have found Flood Brothers. We had sewage leaking from an overhead pipe on a Saturday night. Anthony answered my call at 8 pm and arranged to have Junior come out the next day on Sunday. Junior was so polite and professional. He quickly identified the problem and fixed it faster than I was expecting. And Anthony was great with following up to ensure we were taken care of. I can't say enough good things about Junior, Anthony, and the Flood Brothers team. They are 100% my go-to plumbers going forward.

Brandon L.
Brandon L.
5/31/2020
Love  these guys so professional and polite highly recommend them to my friends and family

Edward P.
Edward P.
3/17/2020
This review is not for any work they did. This is for the free estimate they performed. Joseph did the inspection for us, he was on time, professional and didn't flinch when I told him he would have to go into the crawl space to get a better look. I showed him pictures the inspector had taken a week prior, but he insisted on looking for himself to get a more accurate estimate. It was pouring rain and muddy everywhere, but he didn't care. He said he had a crawl space suit for that. He also informed me that they could do some of the work to get the leak stopped and perform the rest at a later date so we have more time to save money. We aren't planning to have the work done for another couple months, but these guys are definitely at the top of our list because we know they don't cut corners.

In L.
In L.
12/24/2019
Wow!  Christmas Eve and the sink starts to overflow. They come out within 30 mins and fix everything at a reasonable price with exceptional service.  This company is fantastic!

Benjamin L.
Benjamin L.
7/20/2018
Jerry came to my house to help with a plumbing issue I had.  With so many people you cannot trust it was really refreshing to get someone you could.

Got rooter problem, call flood brothers and ask for Jerry!   Fantastic!

Linda L.
Linda L.
5/14/2021
After several attempt to fix the leaks in my master bath, I had given up and decided I was just going to rip it out and rebuild it. Every person I had ever called, told me a different reason why the bathroom was leaking, and would fix it.  But it never lasted and the problem always reappeared. That was about 10 yrs ago. The project kept getting delayed and we just lived with one functional shower. So when the good shower started leaking through our ceiling, we had a problem. I am so glad I called Flood Brothers. I originally was only thinking about fixing the shower we were using, but Junior was able to quickly figure out what was wrong with BOTH bathrooms. He is very knowledgeable and professional.  After so many bad experiences in the past, I was very skeptical of anyone that told me they could fix my cursed bathroom.  But he took the time to thoroughly explain everything to me, and show me picture and video about what was going on in the ceiling. His explanations on what the problems were, were the first ones that ever really made sense to me. I feel they are doing the job right and am SO EXCITED to finally have my master bath back again!  Definitely planning on calling them again to help me with anything I need in the future.

Alex D.
Alex D.
05/11/2021 12:00:00 SA
I was having a dinner party and my garbage disposal started to act up in a panic I went online to find quick service. I am so grateful I came across flood brothers. In less than an hour their technician Phillip was at my door and he was so kind and helpful! He saved the day! He was able to replace the garbage disposal before my guests arrived!! I will be calling flood brothers from now on!! Thank you Phillip for your kind and professional service, it was greatly appreciated!!

Melly S.
Melly S.
12/02/2019 12:00:00 SA
Jerry was awesome he explained in detail what was going on and also recommended other inspections for my property. I would recommend this company, not only do they send you a schedule invite they follow up with you and are on time.

Don F.
Don F.
6/18/2021
They were very professional. Did a good job. Fixed  the problem. Left things clean and neat. Highly recommended.

Kristina M.
Kristina M.
05/01/2021 12:00:00 SA
This company was responsive, professional, and had great communication!  Junior was friendly and explained things really well, and even followed up with us!  I'm so impressed, I will definitely be using them again!

Alvin S.
Alvin S.
04/03/2018 12:00:00 SA
Very happy with the service. I called yesterday evening and they came out the next day during the time frame I requested. Giulio and Brenden were the ones that handled the work and were very professional and clear with costs before any work started. I also like that it was two people as sometimes the problem is not apparently

Will definitely use this company again

Monica S.
Monica S.
12/07/2018 12:00:00 SA
This company gave the most five star service ever we were in a bit of a bind with heavy rains and they came out right away within about an hour. They altered  an appointment that they were on their way to to accommodate us in the emergency we were having, I would recommend this company to anyone. The personal self service the owners  displayed by coming out to check out the work and then sending his plumber so everyone was on the  same page knowing what needed to be done was really reassuring.  Cannot thank you enough for your teams hard work IN THE COLD/DOWNPOUR as well as the recommendations for a plan of action later on with regards to the plumbing.

Dustin S.
Dustin S.
12/02/2019 12:00:00 SA
I was in visiting my parents house when a toilet clogged. Daniel was very professional and a huge help. I'll definitely recommend Flood Brothers Plumbing to my other LA friends. Great service!

Max H.
Max H.
6/16/2021
Can't say enough amazing things about Flood Brothers!! Phillip came out on a Sunday when we were having sewage backup.  He found the most cost effective way for us to fix the problem and without involving the city for permits. It was a big job and they fixed it in 48 hrs.  The cleanup was perfect and you can't even tell they dug up two trenches.  I highly recommend this company!

Christy M.
Christy M.
4/23/2021
We called when we had a Saturday night emergency - backed up sink in the kitchen (with a foul smell). James called me back immediately and came over shortly after at 9:30pm and quickly solved our issue. He came back later in the week to do some more work. Very responsive and incredibly helpful!! Will use them again!

Robert R.
Robert R.
4/22/2020
God forbid didn't work and I had to call Flood Brothers again.  This time I had purchased a new dishwasher and the installer had turned off my water main without unplugging my hot water recirculating pump.  The pump was damaged by the collection of sludge.  Call The Plumber!!
    Michael of Flood Brothers came by and tried to fix the problem.  Million to one shot, but the pump he purchased as a replacement was defective.  He got a new one and replaced the old pump, added a new valve, did mystery plumbing work and voila it worked.  Three trips to my house, no extra charge, just perfect work.  
    A shout out to Giulio who made sure it was installed correctly.
    I heartedly recommend Flood Brothers!!!!!

Joe V.
Joe V.
4/21/2021
Tracy came to our home with the most respectful and professional attitude. It's hard to find someone reliable but this company has done a great job! We will certainly be requesting him again for all of our plumbing needs.

M K.
M K.
4/19/2021
Giulio and Anthony did an amazing job with our plumbing issue!  They were very good about communication and showed up on time right away.  The job required them to come back the next day and they again were right on time.  They were able to quickly diagnose the problem and fix it.  We have used them in the past on other jobs, and they've always been very respectful of the house and were very neat and got the job taken care of professionally.  They are fair, skilled and friendly. We highly recommend them!

SL C.
SL C.
12/21/2019
The BEST service i think I've ever experienced, from any company, ever, for any problem. Called these people at 130pm today with a snaking job. It's a Saturday right before Christmas I figured, there's no way I can get them to come today... uhm... I was wrong. They were here within 45 minutes, and out the door 10 minutes after that with the problem FIXED! Giulio was our plumber and he was THE MAN!!

Den B.
Den B.
01/04/2018 12:00:00 SA
Good To The Last Plop©® should be the motto of Flood Brothers Plumbing. They flooded our hearts with joy (and non-stinky running water...)

We had a 'situation' where our sewer line backed up like a gluttonous uncle after Thanksgiving, and was ejecting raw sewage beneath our bathroom... (which is quite out of character, at least for MY uncle).

While we debated incorporating the ever increasing aroma (think porta-potty at the end of Burning Man) into our lives forever, ultimately we opted to find a plumber who could make it out RIGHT away.

Like funny smelling paramedics, Flood Brothers Plumbing were the first to the scene of the crime.

From the get-go, the communication was thorough and clear. They showed up when they said they would, were dressed in matching fancy blue uniforms, complete with embroidered names that ACTUALLY were their names! They also behaved in a thoroughly professional manner, complete with 'furrowed brows' and somber voices in hushed tones...  (None of that running around, waving-a-hand-infront-of-your-noise and shouting that it smells of well aged doodie that my WIFE kept doing).  These guys sucked up the aroma like pros... how they do it, I'll never know... Perhaps they practice with little excrement scented votive candles at home? Tricks of the trade I suppose...

They gave an estimate, and on the spot ran a camera the length of our house's plumbing. Upon running the camera line, the house seemed to breathe a huge,  gassy sigh of relief as they cleared the blockage. They then told me the cost would be half what the estimated because they were able to clear it by simply running the camera and not even snaking. HALF!  I was outraged, and demanded to pay the full original estimate, but they would have none of it!

Being in a puntitive mood, I ended up having them snake it anyway to show those roots who da boss now?! Which were, I believe, my exact words. They actually ran their snake from both ends of the house, which some may consider a bit gratuitous, if that's not your kink...

I was very impressed that they were honest about the fact that the blockage was cleared, and offered to charge me less. Like, write-an-extremely-long-post-on-Yelp-about-it impressed.

They did such a great job that I was a little let down that, unlike my previous plumber, they didn't leave little dookie keep-sakes (in the form of splattered poo all over my bathroom). Yes, the previous plumber actually did that, and took off leaving me to clean his mess... a mess that was worse than when my wife had her way with a bottle of 12 year Macallan, which was promptly redistributed to the bathroom floor and walls, in a chilling tribute to poltergeist.

In the plumbing industry, where appointment times are an inside joke, where plumbers are as honest as a raccoon in a pantry, and where doodie-related horror stories are the thing of legend, Flood Brothers Plumbing are the slightly funky smelling diamonds in the rough.

Katie H.
Katie H.
04/10/2020 12:00:00 SA
Mikey was the absolute best! So friendly and extremely professional... perfect all around and cleaned up immaculately afterwards. Best experience I ever had with a plumber. Thank you si much!!

DeeDee D.
DeeDee D.
04/03/2021 12:00:00 SA
I cannot say enough wonderful things about Flood Brothers. Plumbing emergencies are always stressful but they made the fixes a positive experience. When I called at night frantic to find someone, Nixon was so kind and great about answering my questions, including about their covid protection protocols (which are great). I immediately received email and text confirmations, and the next day, JAMES came a little before the scheduled time, which was awesome. He's amazing. He was friendly and patiently walked me through what needed to be fixed and why, explained my various options  (with different price ranges), and answered all of my questions. He seemed to really care and want to make sure I felt good about the fixes and what I was paying for. He did not try to upsell me the way so many other companies do. Also, James was great with wearing a well-fitting mask and never touching it, and wearing gloves and booties. He also made sure the area was clean when he was done. I will definitely be going back to them and will recommend them to my friends!

P J.
P J.
04/02/2021 12:00:00 SA
Junior came right away and fixed an emergency for us in minutes. Super nice, professional, and wearing mask & booties. This was our 4th time using flood brothers and they're always fast & excellent. They make it easy. Will keep coming back! Thanks Junior!

Sofia S.
Sofia S.
8/20/2020
Brandon and his team were AMAZING. Genuinely shocked to find wonderful and honest plumbers. Brandon especially took so much extra time to talk to us, empathize and go the extra mile. We asked around, and hands down Flood Brothers gave us the best price. Really impressed, and will use them for years to come. ASK FOR BRANDON!!!

Tish H.
Tish H.
3/30/2021
Junior, from Flood Brothers was extremely communicative. He arrived promptly and kindly addressed our needs with expertise. We have used flood brothers for many projects, and will continue to do so. They are a fantastic asset to a home owners needs.

Damali D.
Damali D.
12/06/2019 12:00:00 SA
Came back from vacation to a cold shower that wouldn't heat up. I checked to make sure my pilot hadn't gone out and realized it was a bigger issue than I could handle even with the help of the internet. I called around a few places but decided to go with Flood Brothers Plumbing because of the kick ass customer service I received from Daniel when calling in. He took his time answering all my questions and was able to get Mike out the same day to replace my hot water heater. Thankfully I can take as many hot showers as I'd like now since Mike did a great job replacing my heater.  He even got rid of the old one for me so I didn't have to stress about that.

Carla B.
Carla B.
3/27/2020
This review is long overdue. I have had the pleasure of working with Jerry. He is very professional, kind, responsive, informative and knowledgeable. We have trusted him and his team with several emergencies and are completely satisfied. His workers are skilled in every aspect of the job, and leave the work site clean.
He just came out this morning to help us with a clog, and took care to arrive with masks, gloves and protection for their shoes. He takes our family's wellbeing very seriously during this very scary time. If you are looking for plumbing help, I recommend Jerry and his team.  You can count on his honesty, ability and professionalism.

Frank G.
Frank G.
12/02/2019 12:00:00 SA
Prompt and friendly service, Daniel helped me with my specific issue and i was very satisfied with the quality of work and the friendliness of the crew.

Jimmy J.
Jimmy J.
12/02/2019 12:00:00 SA
I've been using them for my business as well as personal needs. They have great customer service!! Always follow up calls. Giovanni the owner is always personable and explains every plumbing need and situation. I've had to use them in emergency situations and they were always available to help. 5 stars

Lex R.
Lex R.
11/30/2019
Giulio was incredible! He was communicative about when he'd arrive. He  fixed both my sinks like it was nothing. What a magician! I'm thrilled. No more leaks, no more flooding. Thanks Giulio!

P H.
P H.
5/23/2021
Emergency required immediate response. Quick response and Junior went over and above to fix the immediate issue.

Wayne W.
Wayne W.
11/23/2021
great complany phil came to my house to check out a back up and through explained what the problem was. very professional and courteous. highly recommend them.

Brittany O.
Brittany O.
03/10/2021 12:00:00 SA
Breathe of Fresh Air!!!

it was 7pm on a friday night and my house that i just moved in to decided to start flooding from all the toilets. in a panic i jumped on yelp to find a plumbing company.  side note: i haven't had the best experience with some past contractors the year and was nervous of this entire process. (im a new home owner).  anyways within an hour they had sent someone out to take a look at my house.  to make a very long story short... my pipes were backed up and my sewage pipe leading to the street was cracked and roots growing everywhere. I was panicked.  it ended up taking 3 days to complete, Jerry was with me along thew ay even speaking with my step dad about the work and payment breakdown. He was really patient and professional with me. Explaining everything and showing me along the way.  They had to dig up my front yard to replace an entire piping system.. but when i say after its like nothing ever happened I mean it. Im shocked that my grass was put back down so perfectly its like no one ever had to dig it up.  each person that was sent out to my house wa extremely professional and nice.  I was pretty sick during this entire weekend as well.  flooding was the last thing i needed.  

I know its silly to say but I even saved them in my phone. They will be my go to plumbers and will 100% refer them to anyone else in need of emergency or just plumbing repair.

fair pricing, professional, comfortable and communicative. oh and calming! :)

Diane K.
Diane K.
5/20/2021
Mark from Flood Brothers unclogged our upstairs shower. He showed up less than 24 hours after I made the call. When he was here, Mark was professional, on time, and very friendly. Would recommend these guys to anyone who is in need of a plumber!

Wendy Y.
Wendy Y.
5/22/2020
We had a leaky shower faucet. Brandon was scheduled to come over. He called ahead to say he was done with a job and could come over earlier if I'd like. I was home, so sure!  He was really friendly, professional, courteous and honest! He was very helpful making suggestions. He got the job done in no time. Easy peasy. I will request Flood Bros. for all plumbing jobs needed and I will ask for Brandon.

Ashley K.
Ashley K.
12/21/2019
GIULIO IS THE MAN!! Excellent service from this company (were at my house on a weekend within 45 minutes of calling) and Julio solved the problem within 10 minutes (a blocked bathtub) Will ALWAYS use these guys!

Christina L.
Christina L.
05/12/2021 12:00:00 SA
I had a drain with a non-urgent leak. Flood brothers had a busy schedule but was able to get a technician out to my home on the following day! While other plumbers quoted me more, this tech did his best to salvage the pieces currently there. By taking apart the drain and reconstructing it correctly, my sink no longer leaks and the cost was manageable! Thank you Flood Brothers!

Emily N.
Emily N.
05/12/2021 12:00:00 SA
Flood Brothers was fast, friendly and efficient. Really appreciated the ease of scheduling and good communication of the problem and how it would be fixed. Would absolutely use again.

Andrew M.
Andrew M.
07/09/2020 12:00:00 SA
Joseph came early and was in and out within 15 minutes. Was very respectful about social distancing and conducted himself professionally. Great work.

Gregory B.
Gregory B.
02/11/2021 12:00:00 SA
Chris from Flood Brothers was quick and efficient. He was able to identify and fix our leak right away. I appreciate his timeliness and attention to detail. And the price was reasonable as well. Thanks Flood Brothers!

Noreen T.
Noreen T.
05/04/2021 12:00:00 SA
I am so grateful I came across flood brothers plumbing on Yelp. I have used other companies but nothing compares to them and their excellent service. I was happy from start to finish. Nixon was so polite and helpful while scheduling and the technician he sent out, Phillip was amazing!! Not only will I use Phillip/Flood brothers for my future plumbing needs, but I will also be recommending him and your company to all of my friends and family. Thank you again!!!

Michael L.
Michael L.
12/02/2019 12:00:00 SA
Mikey G not only cleared out my stopped up toilet but he left it sparkling clean! He was in and out in about 10 minutes and arrived right on time. I couldn't be happier! I highly recommend Flood Brothers!

Alicia R.
Alicia R.
4/27/2021
I called several companies and flood brothers was the only one that could come through with a technician that was on time, fast and consistent!! Phillip came in and fixed my problem so fast and professional that I am sure I found my future plumbing  company for my future plumbing needs!!

Matt G.
Matt G.
4/27/2021
Brandon from Flood Brothers came by, quickly and thoroughly diagnosed the problem with our sink and was able to fix it right away. He was kind, communicative, and clear. I can't recommend these guys enough. Ask for Brandon.

Chad D.
Chad D.
4/27/2021
On Friday night, my business had an emergency plumbing issue. After calling countless '24hr emergency' plumbers who were all unable to provide immediate service, I found Flood Brothers.  When speaking to dispatch and describing our issue, he immediately routed Someone to take a look. Within an hour, Jeff was at the business ready to assist. I am still blown away by the communication, professionalism, kindness and customer service that Flood Brothers provided. They are now our go-to for all plumbing needs for all of my LA locations.

Steph F.
Steph F.
10/13/2019
The Flood Brothers team are some of the nicest, most helpful, and communicative group of technicians I've worked with. Response time is always so fast and they go out of their way to make the experience as effortless as possible. Special shout out to Giulio who was able to squeeze us in on an especially busy day -he couldn't have been more helpful or courteous, and went out of his way to show me how to fix/eliminate the issue on my own if it happens again. The best!

Sandra G.
Sandra G.
4/25/2021
I didn't end up using this company but they responded promptly to my plumbing emergency with an email response. That's enough for me to use them next time I have a plumbing issue.

Tory S.
Tory S.
11/27/2019
I called 5 different plumbers, I got a recording for most of them and no one could come out the same day. Then I found Flood Brothers Plumbing on yelp and they picked up the phone and scheduled an apt. for me. I was told that the minimum house call charge would apply and that it would go towards my repair.
Giulio showed up and fixed my shower fixture that was falling off the wall. It did only take a few minutes but then he looked at a drain in my other bathroom and gave me recommendations on what to do to fix that issue.
He didn't charge me a thing!!! I can't say enough about his integrity. I have had not the best experiences with other plumbers charging an arm and a leg. That I couldn't believe Giulio came out walked up 42 stairs to get to me and didn't charge a thing!!!
I totally recommend this company!!
Thank you
Giulio!!

Danielle D.
Danielle D.
4/22/2021
Showed up on time and were very helpful. It turns out our leaky kitchen faucet just needed to be resealed and they fixed it without a charge. We will definitely be calling them the next time we have any plumbing issues.

Amy R.
Amy R.
6/20/2019
Call these guys - they are the best! I am in a house rental and I was having relentless issues with bathroom plumbing. I called with many questions and the guy I spoke with discussed all the details with me. I wasn't sure what I could afford but he said they will come out and fully evaluate the situation and discuss what should be done - for FREE - and then its up to me if I want to move forward. Zero pressure. Giulio came out the next morning to evaluate the problem. He was coming from another job and thought he might be a few minutes late so he called to let me know. How cool is that? (btw, he was on time) Then he put protective covers on his shoes before entering my house. And he thoroughly took care of my plumbing issue. Even my dog was bummed to see him go!

Call them. You will be so happy you did.

Annelise J.
Annelise J.
4/21/2021
10/10! Service! Would recommend them to my friends and anyone who needs plumbing services in our area. Tracy came and did an incredible job, fast worker and very professional. Knew what he was doing and made sure we were updated every step of the process

Andrea P.
Andrea P.
11/23/2020
The service is great! The pipes under our kitchen sink fell off this morning. I called in for the service before noon. And they sent Tracy right away to fix our issue in the afternoon.  Tracy followed the covid-19 guildline with mask and shoes cover. And also explained to us what went wrong and gave us an advice if we need further repairment. Thank you, Tracy! You guys definitely got a new client in the future.

Debbie S.
Debbie S.
4/17/2021
Giulio and his team were prompt and professional and expertly installed my kitchen faucet as well as fix our pressure regulator. I will use them again!

Leigh R.
Leigh R.
7/27/2017
I had a clogged sink in my kitchen (tried everything - the crystals, draino, plunging), etc., nothing would budge. I called several places in the area. Some, claimed to have $49.99 or $99 specials but somehow this wouldn't apply to my clogged drain. So their minimum charge was $125...pppffttt.

When I called Flood Brothers, first, the receptionist was very nice, but secondly, she connected me with a technician right away (Mike). He listened to my needs and gave me several options. He also worked with my budget.

They (Mike and Gulio), were over exactly when I expected them and did a very fast, efficient, job. I definitely recommend them and will also be using them in the future for all of my plumbing issues/ needs (but, hopefully I won't need too many) LOL :)

Thank you again, 5 stars !!!

Farah K.
Farah K.
07/02/2019 12:00:00 SA
These guys arrive in a timely manner, are quick to get back to you for any scheduling changes, and also do a great job. Super professional and would call them again.

Anson F.
Anson F.
3/29/2021
We called for a same day appointment on a Sunday, and Giulio was there by the early evening.  He was very nice, professional, and kept everything clean. The price was fair, and I would absolutely use them again.

Mike M.
Mike M.
07/01/2019 12:00:00 SA
Highly recommend flood brothers service. The first time I contacted flood brothers was for a inspection of the sewer line for a house I am buying. Justin arrived on time and was extremely professional throughout the entire process. Now I didn't actually have any physical work done but because of his professionalism I got a positive feeling about flood brothers. A few weeks later my moms kitchen sink broke and I figured I'll call flood brothers again. Just my luck Justin showed up again. He didn't have all the parts on hand but gave me an exact date and time of when he would come back and get the work done. He kept his word and managed to repair the sink in half the time I would have imagined and for a great price! Think I've found my go to plumbers from here on out. Thank you again Justin!

Jay J.
Jay J.
05/10/2020 12:00:00 SA
Flood brothers is the best plumbing company that my wife and I have ever dealt with.  Their attention to detail is spectacular.  
They were always on time and had incredible communication every step of the way.  

Thank you Flood brothers for being the number one Plumbing  Company in Los Angeles.  

Jay.

Agnes A.
Agnes A.
8/29/2019
Amazing and quick service. Julio was efficient, fast and very reliable. Thank you for your service.

Peter R.
Peter R.
10/14/2020
Wow... the nicest company. Came out to our house for an emergency leak.. from the wonderful guy you get on the phone to Joseph who arrived at 8pm and solved the problem .. super friendly, love this company. Highly recommend them. A+ all the way, thank you.

Luci T.
Luci T.
03/10/2020 12:00:00 SA
We had an issue with our bidet as the diverter had gone bad and wasn't functioning. I contacted flood brothers plumbing after hearing some great recommendations and Mike came to check everything out. Mike knew exactly was wrong, ordered the part, and was able to fix the issue so easily and the price was so reasonable. I will be using flood brothers from now on as my go to plumbers. And truly happy to know I am working with some amazing plumbers.

Stcay T.
Stcay T.
12/18/2019
We own a second story unit in a condo building and had a leak behind the wall in the shower which was a constant leak a
Nd damaging the unit below. We called flood brothers and informed them of the situation.   Because it was a constant leak, they moved their schedule Around and got out to us the same day ( day after thanksgiving btw )

Mike G was the best.  He found the leak quickly, performed minimal damage to stop the leak and the repair was top notch.   The soldering was perfect and clean and the new valve he installed was perfectly centered.   He cleaned up his mess and communicated all of his work via text and phone.

Rey professional and worth the price.

Oscar S.
Oscar S.
03/03/2021 12:00:00 SA
Great company, awesome service. Quick, efficient and friendly. Brendan Lee came to our place to help us out with a toilet. He was courteous, knowledgeable and super quick. I highly recommend this company!

Marybel V.
Marybel V.
4/27/2021
Called flood brothers for a toilet stoppage right before I was supposed to have a few guests over. They sent over a technician in less than an hour. Their technician Phillip was amazing!! Not only was he punctual, knowledgeable and extremely helpful, he was able to fix my problem before guests arrived! I highly recommend flood brothers, ask for Phillip you will not be disappointed he is amazing!!!!

Michael O.
Michael O.
10/03/2019 12:00:00 SA
I called the office for some minor leaks in the house.  Day of service: everything handled with superb quality and efficiency.  Efrain came on time and worked quickly.  Each entry into our house he put on shoe booties.  He replaced a defective angle stop valve, after which he changed a leaky kitchen faucet connection & bath sink piece.  Really impressed with how fast they did everything!

G L.
G L.
8/26/2021
FLOOD BROTHERS SAVED ME $4000. I had another plumbing company with twice as many reviews than Flood Brothers came and told me they needed to break open the ceiling and cut into my bathroom wall and needed extensive repair. I decided to call Flood Brothers and I CANNOT SAY ENOUGH about the service I received from them. They were personable from the initial phone call to when JAMES showed up at my door. You can tell James takes great pride in his job and was very professional and personable and throughout and most importantly HONEST. The other company barely lifted a finger to find out what was the cause of the leak coming from the upstairs bathroom down to the bathroom on the first floor. James hung out in a hot attic and tested everything out and found the issue. It turned out to be a minor fix and I have no more leak. NO extensive work and repair. He knew the experience I had just had with the other company and JAMES took great care of me and I cannot tell you how greatful and thankful I am to James and Flood Brothers!!! Thank you James!!!

Zach S.
Zach S.
2/26/2021
Giulio was excellent and took care of the problem quickly. He followed covid safety protocol and was very professional! Would highly recommend!

Marlena H.
Marlena H.
2/25/2020
I highly recommend them. I had a toilet toilet pipe break, it flooded my entire bedroom. I had to shut off my main water valve to the entire house because I had no idea what to do. I called flood brothers and they were at my house within 30 minutes. They fixed my problem and gave me a reasonable price. Thank you Flood Brothers.

Andrea C.
Andrea C.
2/17/2021
They are the best! Giulio was kind and understanding and he did exactly what he said he would do. He even came on a Sunday when my water heater stopped working. He diagnosed the problem and took care of it quickly and efficiently. I would recommend this company to anyone. I already gave his contact number to two close friends. Thanks to you, Flood Brothers!

Ana S.
Ana S.
9/16/2019
Called them today for a flooded toilet and in a half hour Gulio showed up at my door. Put on his plastic shoes outside and fixed the problem in less than 2 min...thank you so much Gulio!!!!

Max C.
Max C.
09/12/2020 12:00:00 SA
We've had a good experience with flood brothers.  A few years ago we had a major issue with our plumbing and had them do a fair bit of work for us.  They came out very fast and performed all of the work very fast too.  Also,  very important is that they have honored the warranty of the work years later when we encountered a small issue.  They always have great communication and employees are always friendly.

Jon M.
Jon M.
02/06/2021 12:00:00 SA
Amazing work. Elias is a rockstar. He came immediately upon our call and fixed our issue quickly. They treated us like family. We have a new plumber for life!

Stephen B.
Stephen B.
02/05/2021 12:00:00 SA
These guys are the ultimate professionals.  You get both the knowledge and skill you expect from a contractor, coupled with the type of customer service you'd get if they were someone who knew you personally.  Chris called and scheduled a time with me.  He showed up exactly on the dot, was clean, friendly, intelligent.  He observed all health and safety protocols.  He identified the problem quickly and resolved it.  He also advised me about how to get a better deal on some other non-emergency work I will need in the future.  Guess who will be doing that for me?   As long as I have plumbing needs, these guys are going to be my go-to.

Jonny S.
Jonny S.
09/10/2019 12:00:00 SA
Another 5 stars for Efrain and for Flood Bros.  This is the second time working with Efrain and he is courteous, kind, efficient, knowledgable, and professional.  He fixed my sink in less than an hour.  He is the best!

Stanley B.
Stanley B.
10/28/2018
Had a Situation with my toilet, Called Flood Bros plumbing,they sent out a tech name Mikey and he was here with in the hour. Great prices and even better service! I highly reccomend this company! Ask for Mikey,he is the best!
Thank you flood brothers!

You Used T.
You Used T.
1/27/2021
They are the best out there! I don't usually write reviews but their service is exceptional. Giulio who I had this past time was efficient, friendly, thorough, and got the job done with ease.

Wenzel D.
Wenzel D.
11/05/2020 12:00:00 SA
Brendan at Flood Brothers is the man!! He has saved me on two different occasions and I cannot recommend him enough! If you need professional work and expert services, Flood Brothers Plumbing is definitely the place to go! THANK YOU AGAIN!

David B.
David B.
12/19/2017
Micheal came out to fix a screw up of mine and saved the day.
He was knowledgeable and courtesy.  I will 100% use him again !

Michelle C.
Michelle C.
4/22/2017
I had an unexpected water leak from my master bathroom which resulted in water damage to my dining room ceiling downstairs and a pipe replacement. It was the first time that happened to me and needless to say I was very (visibly) stressed out. ;/

Let me preface by saying being taken advantage of with this sort of home maintenance stuff is one thing I am very aware of. If you are the same as me, CALL FLOOD BROTHERS! You are safe with them!

I found Flood Brothers via Yelp and had to give them a call because of their PHENOMENAL 5 Star Reviews.

They were the only company who offered a free quote which is a huge plus because the 3 other vendors I contacted would not AND their consultation fees did not go toward the fixing costs (major BOOOO!)

Mike (one of the owners) came with his right-hand man to assess the situation. He was extremely helpful in showing and explaining to me everything that needed to be done. I told him right off the bat that I was on a budget. He was understanding and went out of his way to get me multiple options in ways of fixing the issue as well as cost options.

He did NOT pressure me on the spot; in fact, he encouraged me to look into the other quotes before I made a decision. He told me realistically how long I could wait to make a decision before mold would start to form (which is 72 hours). Mike also offered to match any other offer that was better than his (which there wasn't).

I called Mike that day and he sent his guys out promptly the next morning. All his guys were kind and respectful of my home. They went to work straight away. Mike was my point of contact and updated me with progress and developments - he had his guys send him photos and even came on a Saturday morning to show me the photos and explained his plan of action.

It took 5 days to air out my ceiling - they built a plastic box around the area and put a plastic pipe that drained water out of the box. They used painters tape and small staple guns so as to not damage my hard wood floors and unaffected ceiling areas. They also laid out cardboard on my floors for dirt tracking. Once the job was done, he went over everything with me and his guys tidy'd up the areas that were affected. The work was done in 6 days.

*Please note - this company only does the actual plumbing, pipe repair and ceiling DECONSTRUCTION. Mike searched for multiple quotes and got me a great one to repair and repaint my ceiling. His name was Arturo - it was great price to for 6x6 ft of ceiling space and re-install my light fixture.

FYIs:
Yes, they take credit cards.
They are BIG on customer service - there was honest and open communication the whole way through.
They are a small mom n' pop shop which I support!
Mike responds right away (he answered my call while he was under a client's sink for godsake!)

Finally - This kind of fix is just not cheap in general in any household or business... but I promise you, Flood Brothers will give you their best knowledge and work for their very fair pricing.

Terrisha K.
Terrisha K.
10/27/2020
I couldn't have asked for a better company to help me when my house flooded. They came in and really did the job well and were very nice in the process. The boss Jerry also came by to make sure everything was great! I would hire them again and again!

Jonathan S.
Jonathan S.
10/21/2019
Thank you Giulio for the prompt, professional and honest service!  I had an issue with two sinks and thought it was a major problem with my water supply, but Giulio and Flood Brothers spotted the issue right away - just some bacteria and gunk in my drains.  I would recommend FB based on my positive experience.  Thanks again!!

Javier G.
Javier G.
6/27/2019
I work for a top producing real estate team on the Sunset Strip; Our clients home that was about to be listed needed some plumbing repairs done fast. I found Flood Brothers Plumbing on Yelp and I have to say they lived up to their great reviews. I was able to get a next day appointment to get a bid on the work. Justin R. was our tech, he was extremely helpful and got us a bid right away. I then scheduled the work to be completed with him. Day of work completion Justin was right on time, which in the RE business timeliness is greatly appreciated. He was very professional and got the job done fast. Thanks to Justin's professionalism and speedy work, I will make sure to recommend Flood Brothers Plumbing to future clients and agents in our office.

Cathy H.
Cathy H.
01/09/2020 12:00:00 SA
A real human answers when you call - because suddenly you find you've no operable toilets in your house.  That's sort of an emergency.  After speaking with Madison (when you hang up with her you're unexpectedly impressed because no one is that courteous and proficient anymore) Mike came 6pm that same day and worked for two hours to install a new toilet and fix another.  A week later, turned out an adjustment was necessary - he came back same day I called, and it was fixed in mere minutes.
Their rates may not be quite as discounted as other companies, but you get superb service from people who clearly take professional pride in doing quality work, and stand by it.

Sandra H.
Sandra H.
8/26/2018
Can't say enough good things about Jerry and his team. Had a very nasty sewage back up in two bathrooms and he came to the rescue on Saturday, his day off. He didn't leave until it was done and had a full explanation for the issue. He shows up when he says he will and does an excellent job. Highly recommend his and Flood Brothers.
Sandra H.

Rosie B.
Rosie B.
12/30/2019
Have worked with Flood Bros. over the years  and always find them very professional, explain the problem and get it fixed with no hassle.

Giulio was at my apartment today for bathroom leak under the sink.  He    explained to me what had to be done and what parts may need to be changed in the future.

Thanks Flood Bros. for your prompt service and qualified staff

Samantha T.
Samantha T.
12/29/2019
Flood Brothers rocks! I gave them a call when our shower drain got backed up. Giulio was our tech, and he was absolutely wonderful. Prompt, respectful, and accurate. Had it fixed in a jif and made a lasting impression. Would definately recommend them.

Rach B.
Rach B.
05/08/2019 12:00:00 SA
These guys are amazing! They fixed an awful leak in one of my toilets and did a wonderful job!
Several months later another toilet was clogged and they came within the hour and did a beautiful job repairing the part of the toilet that was dysfunctional. I am so grateful for Flood Brothers and Jerry. Thank you!

Joshua P.
Joshua P.
1/18/2019
Found them on Yelp. Great reviews. I agree. Very responsive. Great work. Fixed a whole bunch of little things after he did the major work. For the major job they had the right tools and were able to fix a difficult problem.

Jules W.
Jules W.
12/24/2020
Flood brothers was awesome! Love that I could actually get a plumber on Christmas Eve, I had tried several and no one was around. Then I was lucky enough to find Flood Brothers, they kept in touch with updates on timing and Chris couldn't have been better, or more professional. Job was done in 5 minutes (I had a blocked toilet)! Thank you so much Flood Brothers!!  I highly recommend and will definitely use them next time.

Jeremy S.
Jeremy S.
10/02/2020 12:00:00 SA
We always call Flood Brothers when we have plumbing needs. Tonight we broke an outdoor pipe and thought it was the main water line. Joseph came all the way out at 10:45 to try and repair and discovered the problem was less grave than we thought. Joseph  was great and professional and we will always call Flood Brothers.

G M.
G M.
7/29/2018
Switched to Flood Brothers (Jerry specifically) after my previous long-time plumbers (the once great Plotke Plumbing) unfortunately merged with another company and, in doing so, became a totally different business, one that routinely overbilled for work that rapidly deteriorated in quality (often requiring more work only a few months later).

At Flood Brothers, a total contrast, Jerry and his team are always prompt, responsive, and courteous. They're thorough, willing to patiently explain (and show pictures/video of) all the details as to why they're recommending a specific strategy, and fair and reasonable in pricing. They've even come on weekends, when they had not intended to work, in order to get the job done faster than initially estimated.

I've used them for sewage blockage (roots), sewage line repair, replacing galvanized pipes with copper pipes, and other issues that come with expensive but not mainstream premium bathroom plumbing fixtures.

Highly recommend.

B G.
B G.
7/24/2018
The Flood Brothers team have helped me with plumbing issues on multiple occasions. We had a main sewer line broken and the street had to broken to be accessed. We had gotten a bid from a plumbing company and it was astronomically high. We then contacted Flood Brothers for another expert opinion and the bid came back at about 25% of the other company quote. It became apparent that the other company misdiagnosed the problem or was trying to take advantage of us. Needless to say we gave the Flood Brothers the job and the main sewer line was fixed as we were quoted by them. Since then we have never looked into using another plumbing company as having a reliable and trustworthy plumber is extremely important.

Flood brothers also redid the plumbing throughout one of my family members house.

Highly recommended!

Greg B.
Greg B.
7/20/2019
Guilio is a lifesaver. After trying to fix things ourselves, Guilio showed up and fixed things immediately. Very professional, great service and FBP is now my go-to plumber.

Cliff G.
Cliff G.
12/06/2019 12:00:00 SA
Busted Pipes are a thing of the Past, now I can be ready for the Holidays ahead.  Great Professionalism and No Stinky Smelling dudes.  Pleasure to work with and comparable pricing, No hidden fees.  They explain all problems very well before moving forward.

Kristen J.
Kristen J.
09/06/2019 12:00:00 SA
These guys are the absolute best. So incredibly knowledgeable and fast. The first two times they came out they didn't even charge me! I will only use the flood brothers plumbing from now on.

Bradford B.
Bradford B.
11/17/2020
Personnel were helpful and available to schedule an appointmwnt right away.. Tracey arrived on time and was wearing a mask and gloves for COVID precautions.. He was very quick in assessing the problem and fixing the issue. While on site he went above and beyond to identify some potential future problems to be aware of and offered to provide quotes for future work. We would definitely recommend them and use them again

Ian B.
Ian B.
11/05/2020 12:00:00 SA
Chris Thomas did an excellent job cleaning my pipes! Kitchen and bathroom good to go!

K C.
K C.
06/10/2019 12:00:00 SA
Professional service & regular service updates via text & email. Giulio was especially helpful troubleshooting garbage disposal problem.

Stacey K.
Stacey K.
8/14/2020
Once again this Company delivered.  The booked me an appointment very quickly and Brendan showed up on time.  As a always, he was clear about what needed to be done, answered all of my questions and was very respectful of social distancing and all Covid-19 protocol, which I know is very concerning to many at this time.  He fixed the issues quickly and effectively.  This is not the first time Brendan has responded to a service request at our home and he is always professional and I have complete confidence in the work he does.   I recommend him and Flood Brothers without hesitation.

Steve L.
Steve L.
8/13/2019
We had a small flood in our den from faulty work done by another plumber. The plumber contained the damage, but we asked Flood Brothers to come out and give us a second opinion. Brendan and Eddie came immediately and tested the area. They were communicative, on time, very courteous and gave us all the information we needed. I would definitely use flood brothers for future plumbing needs. Thumbs up.

Mitchell S.
Mitchell S.
11/02/2019 12:00:00 SA
I needed a new facet installed and Julio and Rich came out from Flood the next day and did a great job. They were quick, efficient and professional.

Lindsey M.
Lindsey M.
11/29/2019
I have had an unknown problem in my shower drain for months now. Today, Mike G from flood brothers came to the rescue and got to the bottom of the issue! It was more severe than I thought. Best customer service and best experience with this company! THANK YOU MIKE!!

Leah W.
Leah W.
02/06/2019 12:00:00 SA
We used the Flood Brothers at another house a few months and they were punctual, reliable and very reasonably priced. We had a problem late tonight with our toilets and showers backing up. We called Flood Brothers and Michael came out. As this is a rental house we could not locate the clean out. He searched for quite some time and came up with another solution. He was honest that this new solution may not solve the problem though and it would be best to consult the owners of the property before moving forward. We ended up not having him do any work at this time however will continue to call Flood Brothers for all our plumbing needs.

H W.
H W.
07/09/2019 12:00:00 SA
WOW. 11/10 for everything. From scheduling with Daniel, to communicating before, during, and after appointments with Justin, and Giulio stepping in last minute when another issue came up- the service has been exceptional. The whole team was respectful, knowledgeable, and helpful at explaining in layman's terms the issues going on. Not to mention the transparency when it came to pricing. After multiple service visits, and a few unexpected things coming up along the way, the final price was exactly the same as the original invoice. I will be relying on Flood Brothers Plumbing for all future jobs in the future- I suggest you do the same!

Alice Z.
Alice Z.
07/07/2020 12:00:00 SA
We came home to a broken shower fixture that wouldn't shut off, late one evening after a long holiday weekend away. We called Flood Bros at 9pm and within 2 hours GIULIo and Sean arrived. They knew immediately what was wrong and how to fix it- luckily they also had the spare part with them that evening. In less than an hour of arrival, the problem was fixed the same night. Highly recommend!

Manuel C.
Manuel C.
1/15/2019
Excellent service!! Would def use again!!! Don't hesitate to call! They were great, on time and fixed my sink leak.

Kim W.
Kim W.
6/29/2019
Very responsive early in the morning,kept me in the loop by phone calls and text and email upon scheduling appointment. when I had to cancel they were very accommodating. I had an usual situation and they were so professional I will absolutely be using them in the future

Ellen O.
Ellen O.
9/17/2020
I can't say enough good things about Flood Brothers Plumbing. It is easy to schedule an appointment, even on weekends. They do great work for a reasonable price, and focus on good customer service. Giulio and Sean were at my house today checking on plumbing that was not easy to get to, and they were honest, efficient, and super friendly. They were wearing well made masks and maintained good distance. I am very happy to have found this wonderful family run company.

Yvonne G.
Yvonne G.
6/17/2020
I never met a more honest and straightforward plumbing company (or any service company for that matter) than Flood Brothers Plumbing.  I called them with a plumbing emergency at 6pm when you would think that no one is available, and they showed up to my house in 30 minutes flat.  INCREDIBLE!!!!  My sprinkler pipe burst, and Joseph, the best plumber ever, advised me to shut off the valve to the sprinkler system, showed me where it was, and proceeded to save me from what appeared to be an absolute disaster.  These guys are skilled, generous, honest, and a real pleasure to work with.  I will be having Flood Brothers Plumbing help me replace my sewer line next.

E D.
E D.
10/29/2020
I recently was visiting a friend in Northridge when we awoke to a bathroom full of water. My friend grabbed towels while I grabbed the phone. Madison answered and was able to talk me down and send a repairman right away. They were able to fix the pipe within an hour and we were able to go about our day as planned. Madison even called later that day to make sure everything was ok. Thanks again, you guys are awesome.

Russell W.
Russell W.
1/31/2020
Great. Nice. Professional. Good attitude. Quality work. Did not try to up sell it over charge. Got one of the brothers. They were great. Would use them again. Not much more to say.  Call them.

Kristina F.
Kristina F.
11/29/2018
Walked out of my house around 4pm on a Saturday evening to find a pipe had burst, spraying water all over my lawn.  Called these guys and they said they could meet me in 90mins.  Well, they came in 45mins.  Mike was the nicest guy around and they were able to put a temporary fix on the problem so that I could at least turn the water back on for my whole house that night.  He gave me a quote right then and there to completely fix the problem and wasn't pushy at all.  These guys are awesome.

Adam P.
Adam P.
6/13/2020
I don't leave many reviews on Yelp but I have to highly recommend this company and Joseph in particular. I don't think I ever had an experience where a company quoted me a price and then ended up charging far less (because the work was quicker/simpler than expected). Joseph was efficient and professional and also really friendly with my talkative 3 year old daughter. We will definitely be calling Flood Brothers the next time we have a plumbing problem, without hesitation.

Enrique L.
Enrique L.
6/13/2019
This company has excellent customer service. I would recommend it to anybody who is looking for a professional plumber with a great attitude, skillful, and cleverly quick. The plumber they send out had all of this qualities (Justin R.) and a very generous service fee, which now has earned a spot on my contact list as my to go, plumber. Once again thank you for your excellent customer service.

Joshua C.
Joshua C.
8/29/2020
Fantastic service. Giulio came out to my place to do a sewer inspection, knocked it out super quick. I was asking a ton of questions the whole time (not because I didn't trust him, I'm just curious about things I know nothing about), and he was very courteous and explained every step along the way. The company was very communicative, quick to deal with, actually cheaper than expected, and, again, Giulio was the man. Highly recommended and if I need to do a repair I will definitely turn to these guys.

Lora A.
Lora A.
06/03/2019 12:00:00 SA
Justin was super friendly and knowledgeable and fixed our tub!  I called this am and had it fixed by the afternoon. Thanks :)

Patty G.
Patty G.
1/29/2019
Great, honest, punctual. Brendan came out and was very helpful and knowledgeable. Give him a call. You will be glad you did. Thanks Brendan!

Alex P.
Alex P.
04/06/2016 12:00:00 SA
I needed to replace all cast iron drain pipes in the garage, called 5 top reviewed plumbers on yelp, few didn't even return calls. Flood brothers came up on time for an estimate and gave me good price comparing to others. We scheduled a job and they came up at 9 am with a strong and professional crew of 4 and finished the job by 3pm. In my opinion they are very honest and professional company. I will recommend them to our Villa Marina HOA council as TO GO plumbing company in our 500 unit complex.

Sharon N.
Sharon N.
5/22/2020
We had a leak during COVID 19 and Brendan came and discovered the source of the leak and fixed it in about 5 minutes. He said that was a simple job and wouldn't charge me - all this with gloves and a mask on. Thank you Flood Brothers! You're our Go-To for all things plumbing!

Arno M. S.
Arno M. S.
11/07/2017 12:00:00 SA
Thank you mike and Giovanni job well done and great customer service! You are my go to guys from now on!

Jyll K.
Jyll K.
10/03/2018 12:00:00 SA
A+++++ Brendan and Guilio are definitely a swift, punctual, efficient and trustworthy plumbing service team. So professional and fast! They showed up actually 10 BEFORE appoint and were so nice even though they had to wait for me. So trustworthy too.. I wanted them to fix a shower drain but they gave me a quick fix I could do on my own for FREE yay!! They also fixed my kitchen disposal and sink clog in 5 minutes flat. Seriously so refreshing to get such timely, productive and honest plumbing help. So grateful thank you!!

Laura H.
Laura H.
01/03/2019 12:00:00 SA
This is second time I used Flood Brothers plumbing. Both time I was very happy with the work they provided.  This time Efrain came to help us with washer drainage issue.  He was both professional and courteous.  He called ahead to let us know he was on his way and arrived promptly.  He quickly diagnosed the problem and gave us the solution and pricing without pressure us into anything.  I would definitely use Flood Brothers again with any plumbing issues.

Momma Joyce L.
Momma Joyce L.
08/06/2018 12:00:00 SA
Met with Mike. FINALLY a company that is genuine and honest and reasonably priced. We felt so confident we were getting accurate and much needed repairs to our plumbing.I recommend Mike and his company 100% if you are looking for honest and reasonable plumbing. Thank you Mike we feel like we are valued as a customer and confident with your description of what's wrong with our plumbing.We TRUST you.

Stephen K.
Stephen K.
7/29/2020
Flood brothers have helped me out for both big and small problems! Giulio was early and fixed our problem in like 15 min!

Tammy B.
Tammy B.
05/02/2019 12:00:00 SA
Justin helped us! Excellent service! This company offered a better deal than others in town. They answered the phone when I called at 8am and the work was done by 3pm. I will be referring them to everyone I know.

Matthew H.
Matthew H.
03/09/2018 12:00:00 SA
I feel bad, because I can't remember the name of the plumber they sent out, but he was the nicest, most helpful plumber I have ever hired. I spoke with the owner, Giovanni, to schedule the appointment (we had a sink that had been draining slowly and then decided on a Saturday morning to go entirely on strike), and he was very accomodating, and was able to get me into their schedule that same day. When the plumber arrived, he checked out the problem, and we discussed what I had already tried to fix it. He then laid down paper in the bathroom so as not to make a mess, and got to work. It was a stubborn clog - the pipes hadn't been routed for at least ten years - but he was able to fix it, and when he was finished, he returned the bathroom to a pristine state. He also found an earring that had fallen down the drain and rinsed it off and returned it. Super-nice, super-polite, and super helpful! The rate was very reasonable, as well, especially since they came out pretty much immediately.

I will be using Flood Brothers for the next inevitable plumbing problem that comes with an 85 year old house!

Chris C.
Chris C.
2/25/2014
Called them to fix my clogged shower.

The gave me a window of 2:00-4:00 and called me around 1:30ish and told me they would be arriving just around 2:00. They rolled up in plumbing truck and both looked professional i guess is the best way to describe the way a plumber would look. I showed him the clogged shower drain which had been clogged for around a month now. It still drained but very very very slowly, and I couldn't take the 5 min showers anymore.

Giovanni looked at it and within a second or two said that's easy its just a clog at the top they pulled out a clog drain snake thing and within a few minutes they were done. They turned on the shower to show me the water draining and perfect it was done.

Fred M.
Fred M.
6/19/2021
Had a problem with backed up shower on a Saturday late afternoon. Looked on yelp and thought flood Brothers Plumbing seemed dependable and reliable based on rating and reviews. Placed a call to dispatch and was told they would have the plumber on call contact me. He did in a timely manner. He told me what the minimum charge would be and said he could be to my house in 90 minutes. When I asked is that 90 minutes for certain or is it around 90 minutes. He told me 90 minutes no problem. After waiting two hours I texted him and asked if he was still coming. He assured me that he was, Said that he was finished on his job and was headed my way. 37 minutes later I got a text asking if it was too late to head over. I asked how long it would take, and never got a reply to my text. I texted the dispatcher and told him to cancel my request. The plumber then calls and says he's 10 minutes away. I told him not to bother coming over because I couldn't take him at his word. Very disappointing experience.

Nancy C.
Nancy C.
6/21/2016
I came home to my kitchen sink overflowing with water. Panicked - I searched and this was the highest rated plumbing service on Yelp so I called and they came within an hour.

Jerry was so thorough and courteous! He explained what was going on and took his time to fix it. He even rearranged everything that he removed from under the sink - that was extremely kind of him.

Hopefully this never happens again but if so I have peace of mind since I know who to call!

Christina L.
Christina L.
8/22/2018
Jerry is the best! He has helped me several times and has gone out of his way to fix problems that other plumbers quoted much higher.  He's a good dude.

Imar I.
Imar I.
07/11/2019 12:00:00 SA
I woke up this morning and my toilet was clogged and took a long time to drain. I called many places this morning and they were all expensive starting at least 125$ + extra work materials when on site (my home) and i have to schedule an appointment for at least after two days. HOWEVER, I came across Flood Brothers and gave them a call and they said they would accommodate the same day. I received a call from Giulio and said he would be there in 25 mins. He showed up on time, very cool respectful , and helpful,  Giulio inspected my bathroom located the problem and solved it. Very clean no mess. Hands down best prices and service. There is no need to look up anybody else but flood brothers. Recommended!

Marcy B.
Marcy B.
04/12/2020 12:00:00 SA
We've always had good experiences with Flood Brothers and they delivered again last week.  Mike was professional, courteous, friendly, thorough, and swift.  Arrived CO-VID protocol in place:  masked, gloved, booted.  He gave us a quote one afternoon and was finished with the job by the next afternoon.  Mike and his co-worker replaced the faucets of our bathroom sinks, upgraded the drains and supply lines.  They did the same for the shower, which had not worked correctly in years, due to the previous owners DIY job.  Very satisfied with the results, and feel secure in the fact the work comes with a 1 year warranty.  Thank you!

Wilson C.
Wilson C.
07/02/2020 12:00:00 SA
Flood Brothers helped me at a beach house in Malibu twice in the past few weeks and both times they were amazing. Both Brandon and Joseph were a pleasure to work with and did a fantastic job on our showers. These guys are professional, knowledgeable, and efficient. I cannot recommend them more. If they service your area, look no further. Thanks guys!

NE D.
NE D.
8/22/2019
Brandan Lee made my toilet explosion situation as painless as possible. He even arranged for a dry wall, painter to come and finish the job so that I didn't have to do that legwork.

Prior to the toilet issue, I had another problem with my washing machine that another Flood Brother guy, Jerry came out twice to work on. He was absolutely amazingly generous and helpful.

They are all pleasant, NEAT, patient, nice, knowledgable, responsive--they text you to keep things moving.

I'm never going to even think about using anyone else in the future.

Cathy P.
Cathy P.
6/29/2020
Flood brothers came highly recommended.  I've used them whenever I've had any plumbing issues and they've been prompt and very professional.  I've interacted with Joseph,  Jerry and others, and they've all been great. Reasonably priced as well.

D K.
D K.
11/20/2019
I had a moldy smell coming in from the HVAC area and suspected a leak in the wall as the previous owner had a leak there. I initially called a mold restoration company who tested for moisture in the wall and found 90% moisture in one of the bathroom walls and recommended breaking the wall and spending $4000k to remove the mold (not including repair of the wall). Then I called flood brothers and Mike looked at the crawl space and found no leak. He said they probably used a noninvasive moisture detector (since the walls had no holes) which can have false positives, and recommended double checking the moisture reading myself with an invasive detector since they're pretty cheap. I did just that and the wall was dry. I asked Mike to come back to reassess the other side of the house (which I convinced him to do free of charge) and he found an area of dark soil which looked wet but was actually dry when he touched it. Again he said nothing to do. He could have easily come up with some unnecessary repair but he was honest which I really appreciated. He did ultimately find a leak with mold I'm the original area that he looked at and gave me a few different options depending on how thorough of a repair I wanted. Mike has been very honest and only recommended repair when he actually found something wrong. That's all I can say for now but just doing that earned flood brothers 5 stars.

Vickie S.
Vickie S.
2/22/2019
I recently called to get some information and the girl on the phone was very nice and helpful. I see a lot of good reviews on your page and I will definitely be using your services!

Wendy F.
Wendy F.
2/16/2019
They were prompt, kept us informed by text of their arrival time and fixed our problem quickly, They cleaned up after themselves and were polite and communicated throughout the job what they were doing, alternatives and cost. Will definitely use them again.

Janet D.
Janet D.
3/27/2018
Flood Brothers were amazing.  At the time we needed their services my husband had just been diagnosed with early dementia and by the time they finished dealing with multiple plumbing issues he had surgery for pancreatic cancer, came home under hospice care and passed away.  It did NOT take Flood Bros. long to do the work, it was just a question of delays because so much was going on for us.  Mike, who does the scheduling, could not have been more compassionate and helpful.  By the time we were done we had seen about five members of the team and each of them was professional and great to deal with.  I can recommend them unconditionally and with a grateful heart.  These are the guys you want.

Yongsoo L.
Yongsoo L.
07/03/2018 12:00:00 SA
Great, professional, and fast service by technician Joe Flores.  I called to get a broken pvc connection fixed and they sent a guy within an hour.  Would recommend to others and would gladly use their service again.

Chien Chi L.
Chien Chi L.
2/14/2019
Great work! Found them on yelp with great reviews. Giulio solves the problems right away, so now my balcony is not flooded any more. No more leaking from ceiling. Would definitely use them again in future and recommend for friends and family.

Justin R.
Justin R.
6/16/2019
We had used Flood Brothers for small projects around the house since we moved to Studio City. Things like replacing the sink or fixing a broken toilet. However, recently we've had problems with the water pressure in the house and couldn't figure out what was wrong

Their team came out, diagnosed it, and replaced the pressure regulator. Only problem, the one they got from the supplier was faulty. So within a day, they went back to the supplier got a new one, and replaced it at no cost. Still not catching a break, that regulator failed because apparently the pressure is just too high in our neighborhood. So Brendan and his team tracked down a high pressure regulator, and installed it again at no charge to us. They came out on a weekend and got it done so that we had water pressure.

Throughout the process, Brendan was very communicative and his team, including Ephrein, were quick at the task. Their customer service cannot be matched. I will always use this company for my plumbing needs.

Steve S.
Steve S.
06/10/2018 12:00:00 SA
Water heater nightmare not anymore, Flood Brothers has got you covered. I had the pleasure of speaking to Mike longo at Flood Brothers Plumbing and I was amazed at the professionalism, customer service, attention to detail as well as the expert technical assistance over the phone. He was honest, and knowledgeable. If you have a plumbing issue or need any plumbing  service don't hesitate to call Flood Brothers Plumbing. They will treat you right.

Alisa S.
Alisa S.
3/20/2018
They were quick to respond to my inquiry online and called me back right away. The Plummer that came out the next day was early and very kind! He fixed the issue with my backed up sink in minutes! I will keep Flood Brothers in my speed dial as long as I am living in my neighborhood!

Erik L.
Erik L.
08/06/2018 12:00:00 SA
We just had Mike and Marciello (spelling?) come to the house to do a video inspection on the pipes at our home. Not only were they amazing and wonderful but also provided outstanding customer service. They were very knowledgable and professional. Mike was extremely awesome to work with and took time to explain things to us so that we understood. We will definitely be using flood brothers for all of our future plumbing needs.

Michelle M.
Michelle M.
2/15/2018
I used this company three times and their crew blew me away each time. First for a camera inspection prior to buying a house. Second for installment of new faucet. Third was for a general house call to tighten and seal up some loose, leaky pipes. I didn't catch the names of the two awesome guys who came out the first time. Brendan and Giulio came to my house the second and third times. Their customer service, professional demeanor and their quality of work were outstanding. These guys are champs and totally trustworthy. You absolutely can't go wrong choosing them. You would have to try very hard to dislike these pros. Their price was very reasonable and they gave good recommendations to avoid unnecessary cost! Thanks again guys and best wishes to your continued success. I'll continue to recommend you to everyone I know just as I have been doing for the last two years!

Ian N.
Ian N.
7/15/2019
I had a little issue with some work they did for me. But the owner called me immediately and made things right. I'm happy with their costumer service skills. Thank you Giovanni

F. N.
F. N.
10/29/2020
I rarely write reviews but just had to as my experience with Flood Brothers Plumbing and Jerry in particular was absolutely outstanding. I had JUST moved into a condo as a first time homeowner and wasn't even fully unpacked yet when there was a crazy leak from above that went through my ceiling and floors into the garage below. It affected multiple rooms and a hallway and I was beyond overwhelmed, especially as I had never had to deal with anything like this and had to handle it on my own. Jerry was just a rock and had everything handled from go, even advising me on when to take what steps to ensure we were communicating effectively with insurance and that the scope of the work would be approved and covered to protect me and the job. Super responsive and careful about everything, even reassured me on several points (like mold!) that I was really paranoid about and triple checked everything for me. They also even offered to come in earlier or faster for certain steps when openings became available, and were flexible with my insane schedule. Needless to say I'll be going to them for everything from now on and they've really won me over with this crazy situation where  they were the utmost pros! I'm a huge cynic and expect most experiences like this to be pretty rough but Jerry and his team were a dream. Thank you Jerry!

Jodi Triplett T.
Jodi Triplett T.
07/11/2018 12:00:00 SA
Brendan came out within an hour of my phone call and was able to diagnose why the water pressure for the sprinkler system was too low: compromised washer on the actuator. Or, as I like to call it, the copper thingy was busted. The front desk was professional, Brendan was prompt and knowledgable, and I wouldn't hesitate to use Flood Brothers again.

David S.
David S.
2/15/2018
I will echo the other great reviews, Giovanni & Flood Brothers are the gold standard. Giovanni remedied a tub leak in a timely, honest, neat and professional manner. I am relieved to finally have a solid source for all the plumbing issues I may have!

Tim T.
Tim T.
02/11/2018 12:00:00 SA
Phenomenal honest service. Responded immediately to a request for quotation. Heard a knocking noise in the bathroom thinking it was a leak. Thought we were going to have to repipe the house. Giovanni came out on a Sunday and evaluated and let us know that it was a simple copper expansion due to the hot water. Felt bad dragging him out, but now know I have a plumber I can trust for all future services. Will definitely have him back for our routine services. Thanks again Giovanni for your phenomenal service and honesty.

Jen L.
Jen L.
12/05/2019 12:00:00 SA
A+++, 10 outta 10, would highly recommend Flood Brothers and their entire team!! Brendan promptly came out to fix a kitchen sink that was backed up after my grandmother had accidentally poured solidified soup and pot roast down the drain. Brendan communicated well and was transparent throughout the process. He did a great job so quickly! He was incredibly personable and professional. Will be using and recommending Flood Bro's in the future for any and all plumbing needs.

Han M.
Han M.
11/02/2018 12:00:00 SA
Brendan has been a real professional both on his work ethic and attitude. They answer my request promptly, show up on time as promised and communicated very well. Thank you.

Brian N.
Brian N.
12/02/2019 12:00:00 SA
I had an issue with a water leak so I looked on yelp and found Flood Brothers Plumbing. They immediately sent out Jerry who quickly assessed the situation and provided a reasonable quote to fix the problem. Thanks to Jerry and the rest of the Flood Brothers team, all issues have been resolved. If you're looking for an honest, reasonable plumber, look no further.

Kimberly D.
Kimberly D.
12/02/2019 12:00:00 SA
Best price I could find for the work we needed done. They where able to come in on a weekend and give me a quote to fix our water heater. They got the work done faster than I expected and stayed within the price they quoted. I am so glad I've found plumbers I can trust. Mikey G was so helpful. Highly recommed these guys!

Katie R.
Katie R.
06/06/2018 12:00:00 SA
Mike is amazing! We go to him directly with all of our business plumbing needs and he's always quick to respond, explains everything thoroughly and completely, and gives us the best prices out there. I'm so grateful we found him!

Hersh D.
Hersh D.
03/01/2018 12:00:00 SA
Giovanni and Michael are the best ever. Had an emergency plumbing issue and these guys came out on a Saturday night and got the job done. They were the only company to pick up the phone, the rates were competitive and the work perfect. We had family coming out for our baby shower and needed a plumber 911 to disconnect our dishwasher that was built in to our cabinetry. they had to cut it out piece by piece to remove it. they did the job quickly and efficiently without damaging our kitchen floors or cabinets. They even cleaned the whole area and mopped.

Barbara C.
Barbara C.
9/25/2018
A huge thank you to Mike and crew for finding and repairing a huge busted pipe under the foundation of a home we own. We appreciate the hard work, reassurance and dedication that went into this multi day project. If you're looking for a reputable, trustworthy and honest plumbing company to get the job done, you need to contact these guys!

Lindsay F.
Lindsay F.
04/09/2020 12:00:00 SA
Giulio is really amazing. Not only did he complete the job (an overflowing kitchen sink) -- he informed us of what he was doing throughout, was so careful to avoid the spread of germs (wore full-on protective gear, changed his gloves each time he left, etc.). And to top it off, he was so friendly and kind. I can't recommend him enough. We are especially thankful for their services during such tumultuous times.

Ben K.
Ben K.
2/25/2019
I had a pretty serious and delicate sewer problem that involved a lot of work, including digging up a neighbor's yard -- never a position you want to be in. However, Michael and Jerry were fast, considerate, and responsive, and did really great work. You can tell that they care about doing the job right and keeping their customers happy. Will definitely be calling them for any future plumbing needs.

Heather T.
Heather T.
02/11/2019 12:00:00 SA
Flood Brothers is the call to make for all your plumbing needs! They respond immediately when you have an emergency. Explain the situation and resolve the issues with integrity and professionalism. Efrain was the tech out recently and handled a emergency broken valve so no damage was done to the property. He was clean, fast and efficient. I will continue to call them for all plumbing needs!
Thanks from:
H Taylor

Morgan K.
Morgan K.
3/28/2020
Flood Brothers Plumbing provides fantastic customer service. I had an urgent issue with a gas leak; they came out immediately to address it...and on a Sunday morning, no less. They did great work and I am confident they have completely fixed the problem. Further, everyone with whom I interacted - from the person who first took my call to the site manager to the technicians - was courteous, responsive, and reliable. I want to give a special shout out to Brendan Lee who was readily available and addressed all my questions promptly and thoroughly. He genuinely seems to enjoy helping people through his work. I definitely will be contacting them for future plumbing issues.

Kathy W.
Kathy W.
4/18/2018
On the job quickly, any size job done well and on time. You can trust what they tell you needs doing and haven't charged for diagnostic work giving several different levels of possible fixes and prices.
Highly recommend.

kristen t.
kristen t.
3/20/2020
Thank you for always being super prompt, clean, professional and easy to work with!  I appreciate the fact that you are all so on top of everything and ready to jump in and come to fix something at a moment's notice.

Maggie W.
Maggie W.
1/22/2019
We cannot thank Efrain Morales enough for his quick service, his responsiveness and his understanding. He was able to quickly identify our issue, stop the leak and help us figure out the extent of the damage. Our building sent out numerous plumbers, over the course of months, to try and figure out what was wrong, and Efrain was able to manage the situation and tell us what we needed to do within thirty minutes. I highly, highly recommend using Floor Brothers and working with Efrain, if you get the chance.

Joe H.
Joe H.
08/06/2018 12:00:00 SA
We have been using Jerry and Giovani from Flood Brothers for many years now. They have done simple and complex plumbing work on our home in Beverly Hills (including emergency repairs to water leaks and sewerage overflows). They are always professional, clean, on time and always get the job done. They are a trusted service provider of ours and we would not use anyone else. Highly recommended!!

Michael S.
Michael S.
01/10/2019 12:00:00 SA
I woke up one morning to find my backyard flooded with water due to an ineffective drain system.  It was a total mess.  Jerry came out to my house in the massive downpour, put on his wading boots, and very calmly, very quickly got the problem under control.  He went above and beyond what I would expect of a plumber that day, and even called me later that afternoon to make sure everything was OK.  Class act customer service.

A week later, Brendan and Giulio came out to diagnose the drain problem and offer me a couple different solutions.  They were extremely friendly,  knowledgeable, and professional.  Ultimately, they recommended installing a pump and a line out to the street, and I had a detailed quote later that day.

Since it was such a large job, I got opinions and quotes from a couple other plumbers.  Everyone made similar recommendations for the work that needed to be done, but I ended up choosing Flood Brothers because their price was very reasonable and their service had been so great up to then.

For the most part, the job went well and the new system works great.  I did have an issue with the way the system was initially installed, which I didn't notice until after they left.  I called Brendan and he immediately apologized and made an appointment for his installer to come back and fix the issue.  Now everything is looking good and running great.  

Brendan was my go-to guy for any questions and concerns I had during the whole process, and I cannot say enough about how helpful he was.

I can recommend Flood Brothers with no hesitation.

Marisa S.
Marisa S.
8/23/2017
Absolutely great guys! Had my water heater checked out and they solved a lot of problems we had no idea we we're having. Turned out the leak wasn't from the water heater but now I get hot water much faster and no more banging sound!

Jocelyn S.
Jocelyn S.
3/16/2018
Excellent response time, fair prices and great service. I will definitely use them again!!

Ang S.
Ang S.
7/22/2018
Micheals ability to quickly fix my plumbing issues was amazing. He was in and out in no time and they are available on Saturday's too, big plus! I do have a no shoe rule in my home, and without any hesitation, he quickly put on booties.  Thank you so much Michael!

Cyrene D.
Cyrene D.
7/17/2018
These guys are great! As a local Realtor I can always count on them to be on time for camera inspections and take great care of my clients. They are always honest and fair and go the extra mile. Jerry Wise is amazing and so is the rest of the crew. Selling a home takes a team and I am glad they are a part of mine!

Frank N.
Frank N.
2/26/2018
Average. To their credit, they were the only plumber after 5 calls who answered on a Saturday night. They cleared a root intrusion, replaced several feet of sewer pipe and installed a clean out. Problem was they didn't properly back-fill support the new pipe and it had a 1-2 shift to the existing pipe. I asked one of the brothers to come back and fix it properly, citing that I had a camera inspection done from another company showing the poor workmanship. He got insulin and insisted the video footage didn't matter. Not only did he have to do HIS camera inspection, but it was imperative that I interrupt my busy day and come on site to see the result.  Fine. The day scheduled they went several hours early and then called saying ok, yeah we'll fix it.

They eventually did the job properly, but not without some unprofessional behavior from one of the owners.

Update: Owner called me and apologized for his behavior. His PR guy called me again a week later. Ok, he did the right thing. Job was eventually done right. He took steps to make the communication experience better.

Chris C.
Chris C.
7/27/2017
I've called Gio for all my plumbing headaches for the last couple years, and he and his team are always quick to come out, figure out the problem, suggest the most cost-effective and reliable/lasting solutions. They get the work done quickly and efficiently, with minimal impact to my schedule and wallet.

Ramsey S.
Ramsey S.
6/30/2018
Jerry is a LIFESAVER!!!  He came within an hour fixed out backed up see drain that flooded the two rooms with sewage. He was thoughtful and knowledgeable.  I am a VERY HAPPY CUSTOMER!

Heather T.
Heather T.
2/25/2020
I highly recommend flood brothers! They respond very quickly, I had the pleasure of having Giulio come out to my home he showed up on time was very polite and got the job done quickly, he was very professional & was able to take care of the plumbing!

Grady G.
Grady G.
5/26/2015
I called Flood Brothers because our water heater had gone bad and was leaking terribly. Jerry and his crew came out immediately and changed out the water heater, cleaned everything up, were very nice and polite and even ended up fixing other plumbing issues we had that we were just living with and tolerating and Jerry didn't charge us extra for any of the additional work!  They were professional, VERY responsible in being neat and cleaning up all the mess. They even cleaned up mess left from a previous work person who had done work for us!  I would highly recommend them for all of your plumbing needs!  They were fantastic!  

Susan G

Anthony F.
Anthony F.
02/09/2016 12:00:00 SA
We were in desperate need of a plumber Monday night... I sent an email to Flood Brothers figuring that they would just schedule me at their earliest convenience... I was wrong. Before I woke up these guys had written me back and were ready to come over whenever we needed them.

Willie was the gentleman dispatched to get the job done. He was very polite and knowledgeable --- the perfect mix of professionalism and warm, friendly service. When the job was over I mentioned another tiny issue we were having and before I could even get the words out of my mouth he was in full swing.

It's nice to know who are guys are for this stuff moving forward, Flood Brothers --- 5/5

Jon B.
Jon B.
11/16/2018
A month ago, I needed a Westside plumber at the last minute when an old bathroom faucet started leaking. My schedule was a bit odd due to being in and out of town, but Brendan was always quick to respond with my questions. Flood Brothers also uses a very professional email/text system to confirm appointments which is helpful and removes the need to try and follow up manually.  After setting a day and time, Brendan and Giulio showed up to replace two of my master bathroom faucets. I'm amazed how quickly the work was done, how smoothly things went and how much care they took in doing the job in the bathroom. Before leaving they made sure I was satisfied with everything they did. Highly recommend them both for anything plumbing related.

Lynette M.
Lynette M.
11/13/2018
I have seen Jerry work with several customers and he is responsive, fast and honest.   He will go the extra mile for you.

glenn w.
glenn w.
5/19/2017
I have a rental property in Studio City and got a call at 11pm that the sewage had overflowed in the downstairs bathroom. I checked online and called Flood Brothers. The team came out within an hour fully equipped to clear the drain and clean up the sewage. Giovanni and Tripp were very clean, fast and efficient . They left my place immaculate. These are the go to guys when your in a jam.

Marie J.
Marie J.
05/06/2017 12:00:00 SA
Worked with Tripp and his team to fix water and mold damage in a bedroom. They did the job at a reasonable price and also let me rent the dehumidifier from him while I waited to fix my deck. The cleanup wasn't that good as there was dry wall debris left along the house when they were cleaning up. They also damaged a few parts of the wall that had to be fixed later.

Linda G.
Linda G.
7/25/2019
Fantastic service!! Giulio came out to fix my leaky shower and he did a wonderful job! I requested a quote on yelp and he was at my house the next day! Extremely professional service. I would definitely recommend them!

Rodney B.
Rodney B.
01/05/2018 12:00:00 SA
I live in another state and can't help my senior mother with immediate plumbing needs. After getting some outrageous quotes from some shady plumbers, I spoke with Giovanni (owner) and felt good about him. He understood my concerns with my mother and gave very reasonable responses about how much plumbing should cost. My mother was so excited and happy with the cost, she purchased some upgrades she has been hoping to install. Their fees were less than half of the more shady plumbers out there who would take advantage of the less knowledgeable.

If you are a senior and are afraid of getting taken advantage of, I can't recommend Flood Brothers Plumbing enough. They are clean, honest, and very kind. I wouldn't hesitate to send more business their way.

Ana A.
Ana A.
01/03/2018 12:00:00 SA
I got a super quick response, and they were able to accommodate me very quickly and were here the next morning (I wasn't having an emergency).
Brendan showed up in time, and installed my sink in a very timely manner for a good price. He was very nice and also made sure everything was very tidy and clean. Would use Flood Brothers again for sure!!

Reyhaneh F.
Reyhaneh F.
7/20/2019
Guilio came last minute on a Saturday, worked super fast and saved the day! Thank you so much!

Tyler Y.
Tyler Y.
10/04/2018 12:00:00 SA
I chose Flood Brothers Plumbing because of their strong Yelp reviews and I'm glad I did. They had a plumber at my house within a few hours and the dispatcher was pleasant and very efficient. The plumber, Guilio, was very friendly and charismatic and solved the issue quickly. He explained the situation in a way that I could easily understand and even helped us move our very heavy washing machine back in place after he reconnected it to the plumbing.

I'll definitely recommend this company to the other homeowners in our condo building and to anyone in the LA area in need of reliable and efficient plumbers.

Lynda C.
Lynda C.
11/17/2017
I can not say enough good things about this lovely family business. I had water backing up in the bathtub. I called the office and Mike called me back in a half hour and him and his brother Giovani showed up within an hour. They let me know what the problem was. Giovani was very good at explaining what was happening and what needed to be done. They showed me photo's and video. Always answered when i called, they gave me 3 different ways on how i could handle the problem. They even offered to come back late at night/or FaceTime to help me explain to my husband.
I choose to replace all of the plumbing from the main line to the sewer so i would not have to deal with this ever again. The crew was great and every one was neat and tidy. They also do gas lines for outdoor heater/grills:)
It was such a great pleasure working with Mike + Giovani and i feel very lucky to have found them.

Ryan D.
Ryan D.
3/29/2018
Honest, reasonable price, and good work. Guys came out to my house on time and got the job done quickly. When they realized it was a lot easier than I had described, they cut the quoted price in half. Both plumbers were professional, took the time to show me the water shut off on my new house, and lit my water heater free of charge. I will definitely call the Flood Brothers again when I need plumbing work done. Great business.

Susie W.
Susie W.
01/03/2020 12:00:00 SA
It is rare that I write a review but my experience with Flood Brothers Plumbing was beyond exceptional.  They know their stuff and are honest, ethical and fair.  They follow up and when they say they will be there, they are.  We worked with Mike G and he is just as nice as they come.  Highly recommend and I'm sure we will work with them again in the future!!

Gary T.
Gary T.
08/10/2018 12:00:00 SA
These guys are fantastic. I've been lucky enough to always deal with the field manager Jerry Wise. Very professional and always in a timely manner. The advise is always genuine and honest, and the work is excellent. It's hard to find a reliable and honest plumber, but this plumbing company stands out and is excellence. Very knowledgeable and reliable in all aspects of the plumbing, both commercial and residential.

Rick H.
Rick H.
12/22/2020
Brendan Lee is now my go-to plumber! - My neighbor had roots in his main sewer line which runs parallel to my main. As a preventative, I decided to have my line checked out. I scheduled an appointment with Brendan who, to my great pleasure, showed up early. He did a camera inspection and identified small areas of concern so I told him I wanted have the line hydro-jetted. I thought I'd have to have that done on a different day but Brendan arranged for a crew to come within the hour and the work was completed in about 45 minutes. Since the line is old, I asked Brendan about replacing it. He gave me three different ways to go; each with a price point based on the scope of the work. I was thrilled to be able to have options! When I decide to move forward, I'll definitely hire Flood Bros. and request that Brendan oversee the project. He's got a great job-side manner and he - and his crew - couldn't be more thorough. I'm definitely a very happy and satisfied customer!

Rima L.
Rima L.
08/02/2018 12:00:00 SA
Jerry is the best! He came out on a Saturday, within an hour of calling and saved a place where I was house-sitting from disaster. Extremely knowledgeable, friendly, skilled and great prices.

Residuals T.
Residuals T.
12/22/2019
Giulio R was great. Everything you want in a professional. He was prompt and knowledgeable yet concise. Price was well within reason for such short notice and off hrs. We will be using Flood Brothers again.

Tina O.
Tina O.
7/25/2018
Joe Flores, Field Supervisor, is as good as it gets!  He came, examined, and resolved our backed up toilet.  No mess and with a smile!  I'm going to ask for him when and if we have future plumbing issues!  He's a can't miss!

S L.
S L.
9/24/2019
Flood Brothers did not do any work for me, however, they did take the time to come out and look at the potential work and to give me a quote on new plumbing to be done. Their manner was professional, however, they explained after they came out that they are primarily a service company and do not do new plumbing, and because of this, they did explain that their quote would probably be well over what other providers would be, and their quote was. I do think from my interaction with Brendan (who came out) and Daniel (in the office), it is clear they are professionals and judging from the other reviews would do a good job in the area of service they provide.

Daniel K.
Daniel K.
1/25/2019
Thank you Giovanni for squeezing us in for an emergency flood issue the very next day when 5 other plumbing companies couldn't!! Jerry came out and attempted to snake the shower drain and returned the very next day to hydro-jet it. Very reasonable pricing and excellent, excellent customer service!! Thank you for helping us out in such short notice!!

Rick V.
Rick V.
9/20/2019
Quick to respond and very professional. Communication was top notch! Would definitely recommend! Brendan and Eddie called to make sure it was Ok to come early and actually gave me some tips on another project. Thank you both - much appreciated.

Lauren B.
Lauren B.
6/29/2018
Jerry is the best! I work at a Business Management firm and we consider Flood Brothers our preferred plumber. Jerry is reliable, honest and gets the job done. Our firm and our clients appreciate their top notch work and customer service.

Lisa B.
Lisa B.
07/02/2019 12:00:00 SA
I worked with Giulio R. and Daniel D.  Both were exceptionally nice and easy to work with.  The work was done under the estimated cost and completed promptly.  I will definitely hire this company again.

Berry D.
Berry D.
06/09/2018 12:00:00 SA
I needed help with a few plumbing issue at work. Michael Longo came out a handled all the issue's and more. Thank you Flood Brothers!

Berry

Jason P.
Jason P.
10/15/2016
I woke up at 1:00am to my house flooding because of a broken pipe in my bathroom.  I was in panic and called several plumbing companies and since it was in middle of the night none of them answered except Flood Brothers.  I still haven't heard back from the others.  When they showed up, they made me feel at ease and not like I interrupted their sleep.   The price was reasonable and service was above and beyond anything I could've expected.  Thank you Giovanni and Michael

Shawn M.
Shawn M.
1/20/2017
Friendly and efficient. Shower and toilet were backing up. They were able to fix within 20 minutes.  And reasonably priced.

Mike H.
Mike H.
07/05/2017 12:00:00 SA
I thought I needed a main line clean out, but when Mike came by and tried snaking the drain he advised that my old orangeburg piping was failing and preventing the snake from going through. That means I needed a new pipe from my cleanout drain to the sewage pipes. Mike was transparent from the beginning and advised me of my options up front. He did not try to upsell or pressure. We agreed on a price for the repair and the job was done in 1 day. I appreciate the efficiency and attention to detail that mike and his crew exhibited and won't hesitate to call them again in the future. Thanks Flood Bothers!

Ryan A.
Ryan A.
08/12/2019 12:00:00 SA
Hands-down the best plumbers I've ever used!  Customer service and responsiveness were EXCELLENT, especially when we had an after-hours emergency on a Friday night.  Technicians are friendly, professional, and efficient.  I had particularly great experiences with Brendan and Efraim, both of whom showed up on time and came fully prepared to fix our plumbing problems immediately.  I can't recommend this company enough, and will definitely be using them for my future plumbing needs.

Maxwell A.
Maxwell A.
08/03/2018 12:00:00 SA
Had some simultaneous pipe and disposal problems and found Flood Brothers on Yelp.  They were able to squeeze me in shortly after I called.  The whole experience was so pleasant, I might be slightly in shock.  Jerry  explained the problems well and gave me several options for dealing with them.  I'll definitely be giving him a call next time I need a plumber!

Shelly L.
Shelly L.
06/06/2019 12:00:00 SA
Brenden & Eddie just left;  I found the company on yelp and not knowing them I didn't know what to expect.  Well I have to say I was very impressed.  They showed up on time put on the booties checked out my problem found what was wrong told me what had to be done gave me a good price and fixed the problem within minutes.  They have great guys very polite and know what they are talking about.  I highly recommend them and this company.

Kendra R.
Kendra R.
10/23/2019
I found Flood Brothers on Yelp and the reviews were spot on.  The best experience I have had arranging for a plumber.  I was looking for a leak specialist and Jerry came out and honestly told me that I didn't have a leak and helped identify what the problem was.  He was so great that I booked him to come back and take care of my tankless water heater flushing.  Everyone from Madison and Daniel who answered the phones and helped me to Jerry and team has been very professional, helpful and great communicators.  They are my new plumbers and I can't recommend them more highly!

Steve S.
Steve S.
6/30/2018
No wonder these guys are #1 on Yelp. I could not ask for a better experience. And this was a big job; Major pipe replacement under the house. Brenden came by on a Monday. Started on Tuesday. And the job was done, correct and on time my Friday. These company should teach other service professionals how it's done: email and text updates, clear commination, lots of discussion about my different options (but no pressure to make any decisions). They will always be my first call for any pluming related issues.

Joseph A.
Joseph A.
09/09/2017 12:00:00 SA
I absolutely love these guys! I was having water pressure problems and they showed up and fixed it in no time. I also recently had my backyard/pool redone with some other contractor who was a pain in the ass to deal with. After spending lot's of money and having major problems, they left me with a major water leak coming up from my brand new pavers. I called up The Flood Brothers and Mike and Giulio showed up quickly. They found the problem, the previous contractor didn't use any glue on an elbow that  he used to repair one of the pipes he damaged. They took care of it right away. I never have to worry when I call them because I know they're going to get the job done right the first time.They're always a pleasure to work with and I highly recommend them!

Heather W.
Heather W.
2/17/2018
Jerry was phenomenal. He quickly assessed that I needed a new kitchen faucet in order to fix a leak. He understood how important it was for me to have this leak fixed before the sale of my condo closed in two days. He told me that if I go get a new sink that he would come back and make sure the leak was fixed. I could tell that he had been working all day nonstop and was going from job to job on this holiday weekend, but he promised me he would be back to help me. Jerry is a man of his word. A couple hours later he came back, attacked the leak, and installed the new faucet. Leaked fixed.
Jerry's work ethic and integrity were impressive. I cannot recommend Jerry and the family run company, Flood Brothers, enough.  Do yourself a favor- call Flood Brothers!

Katie R.
Katie R.
01/06/2017 12:00:00 SA
Anthony came out early this morning because I had dropped my grandmothers diamond earring down the sink yesterday and I was devastated. I called last night and within minutes they arranged for Anthony to come out. He found my earring in the drain stopper after looking in the pipe itself. I'm ecstatic he found it. I can't thank him enough. Thank you times a million Anthony!!!!

Yo A.
Yo A.
3/28/2019
I just used Flood Brothers for a sewer inspection and they did a great job... were on time, very professional and provided me with a video of the inspection right on the spot. Highly recommended!

Vinnie I.
Vinnie I.
11/30/2016
I had owner Giovanni come look at my main sewer line and give me a quote. Showed up on time and quoted me a great price for replacing 40ft of old orangeburg  pipe by method of pipe bursting and pulling through new pipe. leaving my gorgeous landscape unharmed and like they were never there, all in one day. Unreal!!' Great crew of guys, very respectful and left my place looking great. Still can't believe that big of a job was done in one day with no signs of digging or work being done.

Karen L.
Karen L.
5/22/2019
Flood Brothers is awesome! I had a small leak in my kitchen sink and found Flood Brothers through yelp.  They responded right away and came out to see me within 2 days of contacting them.  The appointment simple was very efficient and the plumber was great at keeping me apprised of his schedule.  He came, diagnosed the problem and fixed it within 10 minutes. Such great service, definitely my go-to plumber!

Rhonda S.
Rhonda S.
5/31/2016
This is my second experience with Giovanni and Flood Brothers.  We have a rental and a pipe broke in the front yard on Memorial Day Weekend.  The plumbers that showed up were exemplary and so professional.  They came out and took care of a major problem on a holiday weekend.  There prices are very fair and I cannot recommend them highly enough!!  As far as I am concerned, there is nobody else we would ever call.

Yulia G.
Yulia G.
11/05/2017 12:00:00 SA
I called them on Friday evening and they very quickly found the technician in my location. Very good price. Amazing service. Everything was done in 30 minutes! highly recommend!

Heather S.
Heather S.
10/27/2017
AMAZING!! I called at 9:00 AM on Monday morning with a true sewage/plumbing emergency and Jerry was there in 30 minutes, truly a life saver. He was able to fix my VERY clogged drain lines and he really put in the extra effort to test all of the systems many times before leaving. He was honest about repairs, prices were reasonable and he did a very thorough job. We did have to replace our sewer line and he was able to have that done next day. 5 Stars all the way and very timely!

Katherine E.
Katherine E.
03/08/2020 12:00:00 SA
Our toilet flooded on a Sunday, and I found Flood Brothers Plumbing on Yelp. From the minute they picked up the phone they were friendly, efficient, and honest. They said they had someone out on a call, so at first since our toilet was literally overflowing I said I'd call them back. After calling close to 10 other companies, the impression Flood Brothers left on me made me call them back - especially because they were the only ones who would come out on such short notice. Immediately Anthony put me in touch with Jerry, who called from the job he was at to ask questions so he could start to think about our issue ahead of time. He also updated us when he was headed over, and even called to say he was in traffic with an updated ETA. When he arrived, he was super friendly, got straight to it and fixed the issue immediately. We just bought the place so he also explained to us how our plumbing was connected with the other units in the building, and how our pipes were connected to theirs. He stayed while we literary flushed / ran every tap in the house to make 100% sure the blockage was gone and explained what we should do in the future to avoid flood damage. I've literally never had such a good experience with a call out service and will be using Flood Brothers Plumbing if we ever have an issue in the future! Thanks Jerry and team!

Jasmine J.
Jasmine J.
12/21/2018
I had clogged up pipes and GIULIO BRENDAN And JERRY all came out to fix the problem they were very helpful and educated me on the roots and pipes and the types of pipes to install. They used a hydro jet water pressure to clean all the pipes. The work they did was beyond excellent. I've had bad experiences with other plumbers and flood brother plumbing is now the only company I will be using!! Thank you again

N J.
N J.
7/20/2019
Fast and efficient, responded immediately and was able to fix our issue within a half an hour. Volunteered to come back to fix a further adjustment at no cost.

Michele B.
Michele B.
8/25/2016
Lookin on yelp! Trying to find someone quick to fix a leak in my shower! Well I love yelp n it's true to its name! They got right to it quickly n Trip was here in an HR!  Yes that's his real name an did a great professional job! I'll stick with these guys and thanks Trip for a great job!!

Andre Y.
Andre Y.
2/26/2014
The seller of our house neglected to replace the sewage pipe as he had agreed to do in our contingency before buying the house. He was able to do a patch job and pass it off as done. 3 years later our sewage started to back up. We called Giovanni on a recommendation from a friend. Giovanni was able to assess the condition of the sewage pipe, which was horrid, and recommended lining the pipe with resin since we live on a hill with retaining walls.

Giovanni and his team were prompt and were able to finish the job on time. The only issue I had was that his assistant didn't make the 'before DVD' as promised, but Giovanni was able to salvage the day from photos he took during the process and emailed me the report. Giovanni's explanation of the problem was clear and understandable. I recommend Giovanni for major problems with plumbing. His team has pretty cool equipment, and for major jobs, high tech is the way to go.

Mike B.
Mike B.
07/12/2019 12:00:00 SA
Finally found a plumber that I had a good experience. A polite young man named Justin called to say he would be at my property in 15 minutes (actually got there in 12 minutes). When he got there he went right to work asking pertinent questions and made a quick diagnosis and fixed the problem (total time was 20 minutes). Turns out it was a simple fix by snaking the line. The point of this review is the sincerity Justin showed in getting it fixed without trying to up-charge for other things like I've found in other companies. I would recommend Flood Brothers Plumbing and request Justin as your service person.

John W.
John W.
4/28/2018
I was told I had a leak underneath by house and had called a few plumbers to take a look.  The first plumber spent over 40 minutes underneath my house and came out and said I did not have a leak where there was water damage, but found a pipe further away that had a leak.  Flood Brothers came out (Jerry).  He took a look from outside asked a few questions and immediately stated you do not have a leak.  He then went out to the water main and showed the dial was not moving, so there is no leak.  He also identified where the water was probably coming from.  I didn't use him on this job because I didn't need his services, but his knowledge and honesty were refreshing.  If I ever have a plumbing issue, I am calling Flood Brothers.

Holly S.
Holly S.
07/08/2019 12:00:00 SA
The quickest and most efficient service, I always call them, had a few issues with the toilet flooding and the sinks etc and they fix it in no time. Brenden and Eddie were very quick, quiet, friendly and helpful, Thankyou for the best service I will always use this plumbing service Thankyou Holly Silius

Rob S.
Rob S.
3/20/2019
Great guys. They came out to snake my drain off the washing machine. It worked for a couple of days then stopped. I called them and the came back out and used a bigger snake and got the job done. No questions asked. Very nice and considerate. Also gave me good advice on future options tankless heater. Didn't try to sell it. Just told me what they would do.

Matthew C.
Matthew C.
03/05/2019 12:00:00 SA
Messages Flood Brothers this morning explaining my water heater wasn't heating the water and received a reply within 15 minutes! Five minutes later, they confirmed an appointment for today in the afternoon. Brendan arrived and was friendly, knowledgeable, and figured out a solution in about 30 minutes -- and it's not going to cost a thing! What a fantastic experience working with Flood Brothers and I will undoubtedly call them in the future for all my plumbing needs!

Casey L.
Casey L.
08/01/2017 12:00:00 SA
i dont really give reviews...but i felt i had to regarding these guys.  boom!  Mike and Giulio came out for a backed up shower.  literally, these guys were sweating in my shower working their asses off to save me a few bucks.  they wanted to try the path of least resistance first and didnt want to remove my toilet and have me encure more costs.  Mike turned to me and said, i gotta give it one more try just because  and it worked!  Hard to find honesty when it comes to home repair.  these guys are now my go to guys.  highly recommend.

Zheng Y.
Zheng Y.
02/06/2019 12:00:00 SA
God your plumbing service is really good!! Especially the guy they send here, Brandan!! He really helps us out! More than that, he also showed us how to figure out similar situation in the future!! A nice guy and also a good plumbing service!!

Frank D.
Frank D.
9/25/2016
I originally called Flood Brothers Plumbing based on all the five star reviews I read on Yelp. At the time it was hard to believe so many raves could be real. Now I believe...

Flood Brothers are not only the best plumbers I've ever had in LA, but the best I've ever had anywhere.

Their care, thoroughness, knowledge, and expertise all harken back to an earlier time, when honesty was the norm and service meant everything. Every employee embodies this philosophy, but none more than Jerry as Project Manager and Tripp as Lead Plumber. Both would be a credit to any business anywhere; and Giovanni, the head of this wonderful company, should be proud of both of them.

Large job or small, if you want your plumbing reasonably priced and done right, call Flood Brothers!

a f.
a f.
9/25/2018
My favorite plumbers. I had an issue with my bathtub not draining properly and my kitchen sink backing up . I called flood brothers and within two hours they were at my house to the rescue. Brandon and Julio were so professional and knowledgeable I truly trust this company. I've used several other plumbing business before but I am truly impressed with this company.I can see why they get so many five star reviews

Joe B.
Joe B.
06/08/2018 12:00:00 SA
Joe Flores came to my house to fix a complicated bathroom plumbing issue.   He was extremely patient and knowledgeable and must have stayed at my home for several hours until the issue was fixed and everything working great!   Highly recommend.

Sarah G.
Sarah G.
06/05/2019 12:00:00 SA
I worked with Guilio from flood brothers and he was a pleasure to work with. We had them out originally for gas detection and then ended up using them for a very intricate sizable job. They had the lowest quote, were available immediately and worked quickly and efficiently. They also cleaned up really well after they were done. Great experience.

Function F.
Function F.
8/13/2018
Flood Brothers is absolutely amazing to work with! Particularly Jerry Wise! He is not only on top of assessing the issue but also highly detail oriented during the fixation process. His entire team is kind and a joy to work with! Highly recommend!!!

Miriam W.
Miriam W.
12/08/2018 12:00:00 SA
I've had nothing but great experiences with these guys. This is my first time going to them, and if possible, I will try to use them for all of our future plumbing issues. We had a pipe in our kitchen start leaking on (of course) a Friday night. By Saturday morning the leak was much worse and actively gurgling into our wall. Obviously, it was an emergency. We had to shut the water off. I called several plumbing companies and these were the only guys who were able to come out and assess it right away. Brendan was the one who answered the call, and he was quick, incredibly professional, gave us some discounts on the call and assessment and then drew up three detailed quotes for different degrees of repair along with photos of the damage. We rent so we had to clear it with the landlord before proceeding. But once we had the green light a few days later, Brendan and his team showed up immediately. The two guys who actually did the repair, Guilio and Efrain, were just as great - quick, clean, precise and they explained everything they were finding and doing as they moved through the job. They finished in the time they said they would, the house was clean and they showed us the after images of the repair work. Also, I got three other quotes for comparison and their rates were on par with every other quote I got, but the experience, responsiveness and professionalism was just unbeatable. I highly recommend these guys for any plumbing issue.

Tonie C.
Tonie C.
10/21/2013
I've been using Flood Brothers Plumbing for 2 years now an I wish I would have met them sooner. Giovannie the owner comes out once a year to maintain my sewer. It's funny to me out of all the plumbers I had out here no one ever mentionbed maintaining my sewer. Every plumber came out with ta set pitch of how I needed to replace my sewer...with the cost ranging about $6,000 to $10, 000. Then I called Flood Brothers and Giovanni is an honest guy he propsed initially running his hydrojetter and there after an annyual snaking, not onoy did I save Thousands of dollars, but I haven't had to experience a nasty sewer blockage ever since!!
I give 5 stars and that's not even enough for these guys because I now only admired their honesty, buy I never got the feeling that he was out for the money but just there for an honest plumbing job.
Signed
Very Satified Customer

Cassie M.
Cassie M.
10/24/2018
Mike took care of a problem with a leak in our master bathroom.  I highly recommend Flood Brothers Plumbing.  He was on-time and had everything he needed to fix our problem with him.  He also fixed another problem that we did not even ask him to.  Excellent customer service!

Chelsea G.
Chelsea G.
10/17/2018
At last I have found the team who will be my go-to guys from here on out - at least if they continue to show the kind of service and professionalism they demonstrated today when they showed up to fix a backed up kitchen sink. Not only did they fix the back up, they cleaned the sink up, and advised me how to avoid the problem in the future, and gave me something to try if it happened again which might fix it without having to call them! Thank you Guilio and Brendan, you guys rock!

Arash T.
Arash T.
8/25/2015
These guys really keep out doing themselves. They saved my business in the middle of a major crisis. They sensed my panic on the phone and made me their top priority and handled the difficult job with ease. I am extremely thankful that i stumpled on these guys. I now never have any concerns about finding another plumbing company for any of my commercial or residential needs. I also really like the fact that they are a family operated company. They really do take their jobs seriously and professionally. I'm a customer for life.

Rachanee P.
Rachanee P.
10/02/2018 12:00:00 SA
We are so thankful that we decided to use you guys several years ago. When our old house in Valley Glen a problem. We had another reputation Plummer came to fix the toilet and do the maintenance in main line. We got same problem again in a month. So my husband look at the yelp and Angie's list. He decided to go with Flood Brother. That's when we met Jerry. He made a very detailed inspections and he is very professional. We found out that the other company do their job sloppy and unfinished. We not a Plummer, so how could we know the different?  Jerry helped the fixing. So we decided to hire them for update to new drainage. They did such a great job and clean up very well after they done. They also went above and beyond to make sure the outside drain is properly installed ( the other company put it in the wrong side). I just feel that Jerry and the team is taking care of us. They are very professional and easy to work with.

       This year we bought a new place and we went with my mom's Plummer. This OTHER company supposed to help us inspect the plumbing before we purchased the house. They failed to do just that. Make it short. After we purchased the house and ready to move in. My husband found the leak. We asked OTHER company to fix it. Their advice for repair is to save money but not practical. We called Jerry!!! And Jerry came to inspect the problems. He have a better recommendations that make more sense and practical. He is very professional and knowledgeable. They took care of our problems and help us safe money in now and in the long run. That's WHY, we go back to Flood Brother and never want to call anyone else but Flood Brother and Jerry. Thanks guys.

Shan P.
Shan P.
03/11/2019 12:00:00 SA
Giulio came by in less that 20min after I had requested a quote. He was extremely helpful and knowledgeable, explaining me the issue and also executing the fix. Highly recommended , great business !

Hudson H.
Hudson H.
02/10/2016 12:00:00 SA
Straight up one of the BEST local professional water damage companies. Jerry is one of the hardest working guys in this field. Professional, honest and did a fantastic job removing my drywall and drying out the moisture and treating it. I feel at ease knowing I'm not going to have a mold issue. If you ever get a water leak, these are the guys to call. Very happy. Thank you.

A. S.
A. S.
5/13/2014
Giovanni and Jerry were the best! I had a toilet removed and my sewer inspected and received a DVD. They also preformed some addtional plumbing jobs on the fly for me which turned out great. I am very pleased with their work and not only will I use them for future needs, but I will most certainly refer them to my friends and family.
Highly recommeded!

Joanna G.
Joanna G.
08/08/2015 12:00:00 SA
Highly recommended! I had an overflowing toilet emergency at 6:00 on a Saturday evening. I read all the great reviews and decided to call Flood Brothers. Jerry was at my house in 20 minutes, quickly diagnosed the problem and went to work. Friendly, professional, and not at all phased when my dog joyfully jumped all over him. I know exactly who I'll be calling the next time a plumbing issue occurs!

Mir H.
Mir H.
02/09/2019 12:00:00 SA
Jerry Wise from Flood Brothers went above and beyond fixing our sink blockage! By far the most informative and skilled plumber we have met. He went the extra mile and we are so grateful to his efficiency and knowledge!

Nicole K.
Nicole K.
11/29/2015
These guys were great.  We had an emergency at our house and we were all in a panic. Giovanni and his crew were here in what seemed like minutes. They fixed the leak and cleaned up all the water that flooded half my house. The whole crew was friendly and everything was explained clearly step by step. These guys are the best.  5 starts for sure

Dan E.
Dan E.
7/21/2015
I have a shower that leaks through the glass encloser and called these guys to come and get an estimate.  Mike showed up and right away was honest and let me know that it was better handled by a shower enclosure specialist.  He did not charge me for the visit.  I appreciate the honesty vs them throwing something together for a quick buck.  I will definitely be calling them with any other plumbing issues I have in the future.  Honest men in the service industry is a rare trait.

Marc S.
Marc S.
7/28/2016
EXCELLENT work, picture perfect! I couldn't of asked for better service from the initial call to the finished product it is absolute perfection! Willie and Mike are the BEST! I've never had better service! I am so happy!!

Shellee I.
Shellee I.
7/23/2018
This is my third time with the Flood Brothers and everytime I get awesome, friendly service. Jerry been to my house twice and is very knowledgeable, helpful and does terrific work. My toilet bowl was backed up and in had it done in minutes. I want to thank Jerry and his assistant for doing such a great job! We highly recommend this company and will be using them again in the future. Thanks Jerry!!

Jen K.
Jen K.
7/20/2018
Just met Jerry who came over to take a look at our broken toilet. He was so quick, professional and friendly. Will def. be using flood brothers again-- very grateful for their services. Thank you SO much Jerry for all your help ! If you're looking for plumbing services I would DEF. recommend them.

eli n.
eli n.
06/03/2015 12:00:00 SA
Flood Brothers earned my business with honest estimates, fast and excellent work ethic, and great customer service. Gio and Mike came, assessed the situation, gave me the best price I found, and came in quietly to fix the issues. Couldn't have asked for a better plumbing experience. Flood brothers are the last call you need to make.

Lance R.
Lance R.
06/06/2015 12:00:00 SA
On time, professional, and friendly. I called for a sewer drain cleaning and Giovanni gave me a great deal. Plus he educated me on all kinds of preventative tips. I know who i'll be calling next time I need a plumber. Thanks Flood Brothers!

Governor W.
Governor W.
12/08/2018 12:00:00 SA
I bought a new house that has 13...count 'em, 13!...exterior drains. One of the drains was clogged and the plumber I've used for the past 12 years didn't have the equipment to repair it. So I looked on yelp and found Flood Brothers. Brendan, Giulio, and Kenny came out to hydrojet all the drains. They dislodged concrete and tree roots and now the drains are working properly. They were very professional, courteous, and on time. I liked their work so much that I've decided Flood Brothers will be my first call the next time I need plumbing work. I highly recommend!

Luiza G.
Luiza G.
06/09/2018 12:00:00 SA
Micheal is a rockstar. We had a disastrous plumbing issue. And Michael helped us in the middle of the night. We called around, no one would help. He was patient and worked the problem with me on FaceTime. He wouldn't charge me. Together we found it.. he told me what to do. He's coming to fix it more later and I can't recommend him highly enough. 5 stars all the way.

Ryan T.
Ryan T.
11/09/2018 12:00:00 SA
If you need professional plumbing done correctly and quickly then you've found the right company. Jerry is the man and responds immediately to call or text with next day service. Highly recommend!

Paul S.
Paul S.
4/28/2015
These guys saved me today.  Really.  There was a leak in the master bath.  I had called another plumber who came out and told me that it required a) cutting a large hole in the wall and b) removing the tile from the shower wall.  I was dubious and so I called Flood Brothers for a second opinion.  I spoke with Giovanni and within three hours he and his brother were at my house.   Their diagnosis: it wasn't a plumbing leak at all.  The shower door wasn't close enough to the tile wall.  Without a proper seal, water was trickling down the tiles and into the wall through a crack in the tile.  No need for making holes in the wall.  No need for removing tile.  A simple shower door repair will solve the problem.  Needless to say, I was relieved.  And to my surprise, Giovanni didn't charge me anything for the visit.  

In short, these guys were honest, professional, and great with dogs :)   Clearly not out for a quick buck, they're in the business to provide great service to loyal customers (of which I now count myself one).

Amy A.
Amy A.
10/19/2018
When we needed a new water heater for our home, we called several companies all with various prices. Flood Brothers happened to be the highest, but they also made us feel the most confident and after reading all the Yelp reviews we gave them a shot. We haven't looked back. They are extremely professional, thorough, and they provide options with prices so you can make an informed decision. We recently had a leak and Flood Brothers was there within two hours to fix it. Brenden kept us up to speed with when he would be arriving and took care of the issue promptly. Everyone we have met actually enjoys what they do and truly wants to help you out as plumbing issues can be quite frustrating. Highly, highly recommend them.

Luke V.
Luke V.
10/16/2018
Excellent service! Affordable and efficient. Brendan and Giulio were pleasant and polite and got the job done.

Jared B.
Jared B.
06/11/2015 12:00:00 SA
Michael, Giovanni and Willie came out today because I had called about a clog that was affecting my kitchen sink and laundry area. I had not been able to use the sink or washer in several days so I was in urgent need of help. We set an appointment time and the crew was there ten minutes early and ready to work. They were very careful to put down mats and move items without damaging them. They finished up rather quickly and ran a few tests before leaving. Everything works great! It is so refreshing to have fast, professional service and be treated as a valued customer. I am definitely calling these guys for all of my plumbing needs. Thanks again Gio, Mike and Willie.

Carrie R.
Carrie R.
03/06/2015 12:00:00 SA
We had some issues in our bathroom. Our shower was clogged and so was the sink. The Flood Brothers were professional and prompt to our issue. Their prices are reasonable and they did a great job. We will definitely use them again if any other plumbing issues come up.

Michael E.
Michael E.
9/26/2016
Mike and Julio came out at the appointed time. They seemed friendly, straightforward and honest. They presented some options and costs, did the work quickly and effortlessly and were gone in about half an hour.  I was really surprised by how fair the pricing seemed to be. Wow, who knew...an honest plumber!

Sarah D.
Sarah D.
11/28/2015
We had an issue with the disposal (being a beginner I put everything down the disposal). Jerry was a lifesaver. Extremely personable, efficient, and skillful. He even explained what he was doing, and how to prevent the same problems in the future. I would definitely contact him for any future plumbing problems, give him the highest mark, and recommend him to anyone.

Anna J.
Anna J.
10/22/2019
After an initial problem with a late technician, I was contacted by Giovanni and he arranged for someone to come over (same day) at the time I said we'd be home. Giovanni apologized profusely and sent over Jerry, who was pleasant and gave us all our options and was overall excellent to work with. Our clogged pipe turned out to be a bigger problem than anticipated (and so is still ongoing), but Jerry has been extremely helpful and transparent and has done everything to help our situation. He arrived exactly on time, came after hours, was friendly even with our annoying dogs, stayed long past what he probably anticipated the job to take, and is continuing to provide great service and advice. Jerry and Giovanni have both gone above and beyond and I'm extremely impressed by not only their work so far, but by their prompt response to the original inconvenience and their efforts to make it right. They really took an unfortunate situation and made it a model for customer service, and we appreciate it!

Daniel F.
Daniel F.
8/22/2018
I have used Flood Brothers for a few years. I was selling my old house so Jerry came out to fix a few things and make sure my pipe out to the street would pass inspection. Then when I bought my new house Jerry came out and fixed some of the less than standard work the prior owners had done. He has also took a lot of time and effort fixing my waterless heater which was good of him because he didn't install it. He has been to the house a few times since we moved in, he is always on time, kind and professional.

Tony E.
Tony E.
10/28/2018
Flood Brothers Plumbing did a great job repairing my sewer line at a reasonable price.  Thanks to their advanced engineering, we didn't have to dig up the street.  Their project manager, Jerry Wise, is a straight-shooter, and the whole team was friendly and very hardworking.  They always kept their promises and finished on-schedule.

Kenan J.
Kenan J.
02/03/2018 12:00:00 SA
Did an excellent job on my kitchen sink clog. In and out fast friendly and efficient. Cleaned up the mess afterwards without being asked to do so. Highly recommended. Reasonable price.

Taurino A.
Taurino A.
6/14/2015
These guys are awesome! I had issues with my water that necessitated the entire condominium to have the water shut off. They heard about my situation and the owner personally came to fix it right away! They were professional, friendly, and super quick. Would definitely recommend and go back to them.

Kristina P.
Kristina P.
1/30/2015
Jerry and his awesome team did a great job lining half my sewer and pipe bursting the other half all within one day! They went above and beyond my expectations by putting in a new clean-out valve, clearing a clogged sink drain, and offering to carry in my groceries and while I didn't take them up on it, I thought it was very nice. I highly recommend Flood Brothers! Great job guys!

Giulio L.
Giulio L.
1/21/2018
Love these guys!!! Especially Giovanni ,Michael and Giulio they have been doing this forever they know their stuff I don't write reviews but they are an exception

D L.
D L.
1/17/2018
Good swift communication. Really prompt and helpful. Great advice and reasonably priced though not what was originally quoted. I'm happy with the work.

Katie B.
Katie B.
6/26/2018
Joe Flores was awesome! Very easy to communicate with, and he fixed a urinal that others failed to fix extremely quickly! Would highly recommend!

Debbie O.
Debbie O.
01/05/2018 12:00:00 SA
Our water heater decided to die, thankfully, after the house had emptied of our holiday guests. Mike responded promptly, explained our options and we are now proud owners of a lovely new water heater we expect not to think about again for many years. These guys are responsive, professional, arrive on time and clean up after the work is finished. A very happy customer. thanks

Enrique M.
Enrique M.
8/22/2015
We had an emergency with our kitchen sink and since the moment I called they were really kind and helpful. They gave me a full explanation via phone of what was happening and their prices are really reasonable. Jerry was great and very kind, he came to our apartment really fast and solved our problem right away!

Kimberly F.
Kimberly F.
06/07/2018 12:00:00 SA
Joe Flores was absolutely amazing! He called about 30 min prior to my appointment to tell me exactly when he'd be arriving.  His professionalism was much appreciated and he seemed to be able to diagnose and fix my problem right away.  I would absolutely call flood brothers again and ask for Joe.

Jeanne M.
Jeanne M.
5/19/2016
I called last night thinking I had a major problem with a corroded pipe in my shower.  I spoke with Willie, who described alternate scenarios & put me at ease.

Today Willie fixed the issue quickly & at minimal cost. I really appreciated that he arrived as scheduled, communicated clearly, was very professional and a pleasure to work with.

The next time I have a plumbing issue, I know who to call.  Thanks again!

Julia A.
Julia A.
10/05/2014 12:00:00 SA
Thank you! We now have guys that we consider to be our regular plumbers and I have e-mailed your info to my sister and people in the area. You guys were great and we feel so good about the work done and money spent.

Jose G.
Jose G.
11/14/2016
Mike and Julian did a terrific job in fixing a leak from my shower.  These guys are professionals--plus, they are courteous, quick, and experts at their craft.  Oh, and did I mention that they're extremely reasonable in their pricing!  There is no doubt whom we'll call for plumbing service should we need it in the future!

Ada R.
Ada R.
11/12/2014 12:00:00 SA
These plumbers are so professional, they educate the customers and do what it takes to solve the the problem. I recommend them 100%

Michael M.
Michael M.
06/11/2018 12:00:00 SA
Unreal!!!   I felt the need to start a Yelp account just so I can say how amazing the experience was getting lucky enough to call these guys first when get my plumbing issue dealt with.   I had water coming out of the ground through my wall and assumed that a pipe must have must of burst.   The two guys who came to my (Giovanni Longo and Joe Flores) figured out the issue in just a few minutes and fixed it, no charge, wasn't a burst pipe after all.   While they were there I even got advice on how to deal with some other plumbing issues around my house.    They were here so fast I almost wasn't ready for them lol, and they couldn't have been any nicer.   Amazing and I'll definitely be calling in the future when my next plumbing issue arises.   Without a doubt the best experience I've ever had dealing with any kind of home repair issues.   I can't thank you enough:)!!!

Shanna F.
Shanna F.
01/07/2018 12:00:00 SA
I only wish I could give more stars!!  Our hot water heater began spewing hot water in the middle of the night!!  We called at least a dozen emergency plumbing services, and the majority didn't answer, and the ones that did answer said that we would be receiving a call back but never did.  And then we called FLOOD BROTHERS and were transferred to Brandon immediately.  He didn't have the parts on hand but was able to talk us through the process and called first thing in the morning to follow up.  He was in constant communication during this stressful situation.  I will recommend Brandon with Flood Brother's to anyone and save the time calling anyone else!

P Q.
P Q.
7/28/2016
Just had them fix a backed up kitchen sink. These guys are so nice and efficient. I called other places (4.5-5 stars on yelp) but they were rude or over priced, and these guys gave me a great impression from the get go. When they got here, they didn't disappoint.. Extremely courteous and got the problem resolved quick. I'll be a return customer for sure.

Gabriela G.
Gabriela G.
6/18/2014
I just got help from Flood Brothers and the service was spot on. Our plumber was clean and very efficient. I am definitely a very happy customer.

Jay R.
Jay R.
03/06/2015 12:00:00 SA
This place was amazing very prompt and professional. Great communication while setting up an appointment. Once here they found the problem fixed it. They left the place cleaner than when they got here. If you need Plumbing, these are the guys to call.

V L.
V L.
07/08/2017 12:00:00 SA
Had broken main sprinkler pipe. Call Flood Brothers. They response quickly and Jerry did good job.

Shannon J.
Shannon J.
8/19/2019
I'm really glad that a friend recommended Flood Brothers to me when I bought my house--I don't see any reason to ever find another plumber. They're extremely prompt, very professional, and always give you all the options without trying to upsell you on unnecessary items. I recently contacted them to take a look at a mysterious slow leak beneath my kitchen sink. Brendan L came out for an assessment. He was right on time and great about communicating his arrival. After taking a look at the issue, he was able to quickly get me a range of quotes for different options on the fix (or replacement). As soon as I had picked out a new faucet, they were ready to set up an appointment and get it installed. Brendan and his associate (I'm sorry I don't have his name!) got all the work done in less than two hours. They were very polite and easy to work with. Getting work done on your house should always be this easy!

Nick D.
Nick D.
06/04/2014 12:00:00 SA
Called Flood Brothers in the morning and they were out to my house the same day and catered to my schedule.  Jerry diagnosed my problem quickly and offered a quick and cheap solution.  Very happy with the entire process and will be calling the Flood Brothers again.

Peter C.
Peter C.
10/19/2016
Wanted to update. The shower drain in our master bathroom was clogged about 2 weeks ago. Based on our great experience with Flood Brothers last time, I called them and they came right out. Fixed the problem in less than 10 minutes. These guys are so great!  Cannot recommend them enough. Wonderful people. Kind, courteous, knowledgeable, and fast. We will use them again and again!!

Claudio M.
Claudio M.
6/16/2014
Highly recommend this company. Very polite and very professional. You can tell that Giovanni is experienced and has  been doing this line of work for a long time.  He not only explained to us the problem, but also educated us with valuable information.  This company is the kind of trustworthy company that we will use for a long time. I'm very fortunate to have met him and will continue to use his service.

Jared K.
Jared K.
06/03/2014 12:00:00 SA
My family and I came back from a long Memorial weekend getaway only to find that a pipe broke and our entire house was flooded.  With wet towels in one hand and my phone in the other we searched for a flood restoration company and began vetting them using Yelp.com (thank you Yelp!).  We found Flood Brothers, thankfully!!!  

Within an hour, JERRY came out to assess the damage and take control.  In the span of 6 days (the time it took to completely dry the floors), JERRY was there everyday ensuring that what was once wet was now dry.  He made sure that the cleanup was done quickly and effectively.

IMPORTANT PART:   Not only did JERRY (and his crew) handle the entire cleanup with complete professionalism and speed -- JERRY went above and beyond what he was paid to do and checked my water pressure and water systems in the house to ensure that no future damage would occur.  

Furthermore, JERRY had such a calming, reassuring attitude that really put myself and my wife's minds at ease.  He worked with us with such sensitivity and compassion for our situation, which you wouldn't really expect from someone who sees this day in and day out.  We can't speak highly enough of Flood Brothers and especially JERRY.  Thank you guys, truly, thank you.  You made a horrible nightmare flood situation that much more tolerable.  We are truly appreciative of you!

Lily V.
Lily V.
11/14/2016
Mike and Tripp are the best!! Exceptional, professional, and quick service from them both. Will definitely recommend you guys to my friends and family.

Ron T.
Ron T.
3/26/2014
In a past life of construction management I have hired many subcontractors. A recent gas piping issue at a new address led me to call flood brothers. They identified the issues and resolved the problems. Giovanni kept me informed of the issues and the progress of the work. Their crew was absolutely excellent and restored the property and cleaned up perfectly. Without a doubt the best sub I have ever hired. Compliments to Ephraim and his crew and a big thank you for a job well done.

Melissa H.
Melissa H.
8/21/2017
I would absolutely be remiss if I did not comment regarding the work that has taken place since I reviewed 7/24.  The entire team from start to finish have been exceptional. I never use that word loosely however if I could rate higher than a 5, I would. From Tripp Thompson who was the first person on the job to Cordell Shear to Tony and Leo who took down the walls, ceilings, etc. and are doing the rebuild of the walls and ceilings,  they all have been terrific. Every call or text has been answered promptly and they came to the house when necessary, answering calls late into the evening as well as early am. Their attitude is always professional, helpful and informational. My husband and I never once felt like they were rushing or that we did not have their 100%
attention to our project.  Every single person who worked with us makes us feel like we are partners getting the job done to our satisfaction.  They came out so strong and have ended just as strong, Thank you.

Maria R.
Maria R.
03/02/2014 12:00:00 SA
Flood Brothers are top notch!!  I called them when we had the heavy rain.  Water was entering our garage and had no idea how it was happening.  Jerry came to our rescue!  He came as soon as possible and found out the problem and fixed it within 15-25 minutes!  Amazing!  And... so honest and such a fair price!!  So happy that we now have our go to plumbers!  Highly recommend!!!

Blair V.
Blair V.
6/24/2019
I am so glad I used Flood Brothers to fix a toilet issue I was having, they were great to work with, communication was consistent and clear, and they were always explaining to me what they were doing, and were transparent about their pricing. I first called David at the office to set up the appointment for the following day, and he was great and I love the system to send out emails with appointment reminders. Michael, my plumber, called about 30 minutes before my appointment window to let me know that he was going to be coming closer to the end of the window, an update that was very appreciated. Maybe 45 minutes later, David called me to let me know that Michael would be tied up at the appointment before mine, and offered to either have the first available plumber come, although that probably wouldn't be for another 4 hours, or reschedule for the first thing the next day. We rescheduled, and Michael and his partner (I didn't get his name, apologies!) were able to quickly fix the issue and cleaned up after. They even noticed that my toilet bowl was filling too slowly, and offered to replace that while they were there since they had the part in their car. So now my toilet is running even better than ever! I highly recommend Flood Brothers.

Aj K.
Aj K.
08/02/2017 12:00:00 SA
Jerry came out to repair a leaking hose bib. He fixed it in about 30 seconds and didn't even charge me. Nice guy. Great service! I would definitely call again.

Marla V.
Marla V.
7/22/2017
Love these guys.   I have used them a couple of times and have also referred them to others who experienced great results.  Big shout out to tech Tripp.    Keep up the good work !!

Carlo D.
Carlo D.
01/08/2014 12:00:00 SA
I just had the best experience with this company . I want to tell everyone out there i have already done the research for you . Save your time & money looking anywhere els for the best plumbing co ever . Call flood brothers the coolest guys ever upfront , professional and fast.

Melissa S.
Melissa S.
10/18/2013
Our kitchen sink basically stopped working, so we filed a claim with our home warranty company.  They sent over Flood Brothers.  Unfortunately, what needed to be done wasn't covered by our plan, but Flood Brothers gave us a good deal and finished the job.  They were friendly and did a good job.  We'll be using them again!

Steven C.
Steven C.
1/15/2016
Giovanni definitely understands the business of customer service.  He is quick to respond which is great and really cares what the issue at hand is.  Although our problem did not need his services, he was truly honest and open on what further actions we should take to mitigate any risk.  He came for a free consultation and discussed what options we could take and how much it would cost.  I am definitely going to keep his business card in hand for any needs and recommend him to friends and family.  Thank you!

Philip L.
Philip L.
9/26/2013
I had a blockage at my house the my toilet was backing up into my tub.  I wanted someone out as soon as possible. A friend of mine recommended Flood Brothers they were on time they solved my problem and even cleaned the sewage in my tub. I was really happy with Giovanni and his crew. I would recommend them to all my friends and family and be using them in the future for all my plumbing.

Mark A.
Mark A.
8/21/2013
My sewer was clogged. Called several companies but couldn't get someone out on a Sunday. Finally I was referred Flood Brothers from a neighbor.  Giovanni the owner came out himself within an hour my problem was solved.  Price was fair.  Service was good he even cleaned up the mess from the overflow.  I found a plumber for life and would definitely recommend Flood Brothers to all my freinds and family!

Aaron L.
Aaron L.
9/29/2013
I called Flood Brothers and spoke to Giovanni who sent out a very nice gentleman named Jerry. Jerry gave me a very reasonable price and I decided to go with them. They showed up a few days later and took care of my plumbing problem within a day I was very satisfied with them. I will be calling Flood brothers back for any of my plumbing needs.

Michael M.
Michael M.
8/17/2015
Willie came over and fixed a shower and bath stoppage in just 20 minutes for a very reasonable fee (under $100). Prior to that two other plumbers told me I'd need to break the shower tile and create a big hole to fix a pipe for a huge cost. I'm so glad I got a second opinion and called Flood Brothers. They saved me from spending thousands on unnecessary work.

agnes a.
agnes a.
8/22/2013
I am the President of my homeowners association. We've tried many companies and we kept experiencing the same old service. No follow ups. We were in the dark and where not sure if the work was complete and had no idea what was going on. Our property management company recommended Flood Brothers and what an experience. We have been blown away. Photo's, detailed reports and updates have been provided on each and every project big or small. Giovanni and his crew are amazing they work clean and even wear boot covers when coming into our units.  If you are a board member in a condo and your looking a good plumber call Flood Brothers. They are by far the best!

Paul O.
Paul O.
9/15/2016
We had a drain blockage, and through a referral from a contractor friend, we contacted Flood Brothers. Right off from the beginning with speaking to the receptionist Amy, to talking to Giovanni, I knew they were professional and prompt. Mike and Willie showed up within the hour and spent about 5-6 hours making things right for us. The pricing was up front, and very fair. The quality of their work though was amazing. We've had plumbing services come out before, but Mike and Willie were professional and worked hard to fix our drainage issues. Jerry came out to perform a hydrojet service for us and our plumbing is working perfectly. And to top it off, they cleaned up after themselves and the area looked like you couldn't even tell that they dug up a 4 foot ditch. Excellent work ethic and professionalism all around, I cannot recommend this company highly enough. Their stellar reviews speak for themselves. Thank you Mike, Willie, Jerry, and the rest of the Flood Bros. staff I engaged with. You guys are now my go-to for any future plumbing issues.

Carrie M.
Carrie M.
10/23/2015
super fast plumbing job. got the work done fast and easy. there was so hasel, no back and forth, just a job well done. highly recommended and we will use their services again when needed

Mama B.
Mama B.
01/11/2014 12:00:00 SA
We love Flood Brothers! It was 4:30pm and we realized that we had a busted sewage pipe and our home warranty rep was not going to do anything due to the huge mess and need for immediate water restoration. Based on the yelp reviews we called Flood Brothers and they were so great over the phone and agreed to come out that night. Giovanni was professional and sensitive to our situation (we had just moved into the house). The mess was so extensive that it took some days to completely clean-up and by the time it was all done, our crawl space was super clean. We highly recommend Giovanni and his team! I wish I could give him 10 stars!

Aric H.
Aric H.
01/10/2014 12:00:00 SA
Flood Brothers made arrangements to meet me on very short notice.  They were on time and prepared.  Performed a thorough analysis, and sent me a quote with pictures on the spot.  The plumber was friendly and willing to answer all my questions.  I recommend their service!

K M.
K M.
5/31/2015
Plumbing emergency are two of the most dreaded words to every homeowner, and finding a good plumber is just as important as finding an honest auto mechanic.  I've used these guys for years for everything from busted pipes and water heater replacement to small things like snaking drains and installing a garbage disposal.  I can't recommend Gianni and Jerry enough.  Day or night I've always been able to rely on them when I'm in a jam- which with my luck always seems to be at night or on a weekend.  They are quick to respond, reasonably priced, and reliable.  What more can you ask for?

Robert W.
Robert W.
12/30/2016
These guys are great. Anthony was very professional, thorough, communicated well and is personable to boot. We also used them las September, and Jerry was top-notch as well. Fair prices, good people, and very professional. We'll call them again!

Lori J.
Lori J.
2/23/2016
I had an emergency water leakage in my condo building and called Flood Brothers. They were very responsive and arrived within 10 minutes of my call. Jerry is very thorough and professional - he took great care with mold inspection, removal and the process of drying the water damaged areas of my home. I highly recommend their services.

Bob J.
Bob J.
5/20/2015
Giovanni has done large and small projects for us and always been top notch and first class.  He knows his stuff and is our go to guy for any plumbing needs.  He also knows his way around an Italian deli, but that's another story.

Jamie H.
Jamie H.
11/11/2016 12:00:00 SA
Mike & crew are as good as they get. They did a very major job for us, removed & replaced every drain line in our home, under a raised foundation...cramped, tight, tough work.. They were professional, efficient, clean & considerate whenever working in the house, honest, thorough and a pleasure to work with. Finding a company like this is all too rare these days. These guys were great. And I'm a hard-to-please, no nonsense customer with high expectations. These guys exceeded them. Seriously.

S J.
S J.
7/26/2015
Thank you, Jerry! We had a Saturday evening laundry room catastrophe. Jerry responded immediately to our phone call, and arrived at our house 20 minutes later. He explained what needed to be done, quoted us a fair price (extremely reasonable given that it was a Saturday evening) and did a great job repairing the broken pipe. Jerry was polite, professional, and clean. We would definitely use Flood Brothers again.

Liz A.
Liz A.
5/19/2015
I'm a commercial property manager responsible for five large commercial buildings. Fast response times, fair pricing, and good communication are essential in a vendor. Flood Brothers has it all - they came through for me when a tenant had a problem and handled it quickly and efficiently for a fair price. Top notch!

Susan G.
Susan G.
09/02/2016 12:00:00 SA
The best plumbers in the San Fernando Valley!  They are the most respectful and honest plumbers I've ever worked with.  And their knowledge,  professionalism, and expertise are beyond compare.

Nancy F.
Nancy F.
02/10/2015 12:00:00 SA
My tub was clogged and the drain was broken off. The guys at Flood Brothers were extremely professional and responsive. The job was done quickly and at a very reasonable cost. Very happy with their service.

Anna G.
Anna G.
3/15/2014
My knights in shining armour!  I recently woke up to my kitchen/family room flooded from the storm we were having.   I called Flood Brothers and they arrived within an hour!  They immediately helped mop up and set up fans, and a dehumidifier.  Then they continued to help until we found the source of the problem.  I found them to be caring, genuine people that do a professional job and make sure that the customer is satisfied.  I am planning to continue using Flood Brothers for al my plumbing needs!

William G.
William G.
2/19/2015
Thanks to the flood brothers plumbing co. My mother's plumbing got taken care of,  we waited 2 days for another co. to show up they never did , i called Giovanni he was their the next day on time, and did a great job, and the price was right. I would definitely use them again & recommend them to anyone i knoe. Thanks.... will G.

Stein M.
Stein M.
2/13/2018
These guys are top notch. About a year ago I had a massive sprinkler system leak while my father-in-law was staying at my house. I told him to look in Yelp and find a plumber with good reviews, and he found Flood Brothers. Father-in-law shutoff the water to my house, and Flood Brothers came over the next day I think. They took care of the immediate problem. They showed me what was wrong with the prior installation, and we decided to put in something that will last many many years.  Fast forward to last week when I had water dripping through my ceiling while the bathtub above was on.  So we stopped using that tub, and I called Flood Brothers and we scheduled a time.  Brendan was very nice over the phone very responsive via text, and they showed up right in their window.  He showed up today with Julio and both were extremely nice. They put on shoe protectors and we went through the process of re-creating the leak by running the bathtub. No leak or dripping. They absolutely could have ripped open the ceiling and gotten me into a ton of work, but they did not suspect the bathtub piping.  Since we could not re-create the leak, they showed me all this water damage on the side of my bathtub because I have a faucet (fancy design, long story) that does tend to splash outside the tub.  In order to be double sure that we were isolating the problem, we agreed that I would keep the whole side of the tub dry and avoid out-splashing. Meanwhile, while using the tub normally, I would keep watch on whether the leak started again.  They did not charge me for the visit.  Again, extremely honest folks who didn't dive into a non-problem and weren't out for my money.

Sheilah M.
Sheilah M.
08/10/2015 12:00:00 SA
Called Flood brothers again, and love them more then the last time and I didn't think that was possible!! Their quick response time and ability to diagnosis a problem are nothing short then amazing. Not to mention their very reasonable prices, Jerry is usually the guy that's in my area and am always at ease knowing he's on the way!!!

Sarah D.
Sarah D.
11/22/2015
These guys are the best! They came out for a free visit to do an estimate and even helped me figure out how to solve my problem myself for way less $. They seem like experts and are super nice guys. I would call them back anytime.

Candyce R.
Candyce R.
6/24/2015
I had a plumbing emergency on a Sunday and found Flood Brothers in Yelp. they called me back right away and were able to come same day. Giovani was very friendly and fixed the problem right away. thanks so much.

Bryan C.
Bryan C.
02/04/2016 12:00:00 SA
Jerry @ flood brothers is above a class act.  I rent, and its an old house.  Our bathtub and shower backed up black water on Christmas Eve.  Needless to say we weren't getting help from anyone.  YAY! No bathing for Christmas!! After 4 days of not being able to get anyone out cause of the holiday Jerry was willing to come to our place late even after he had been dealing with other peoples backed up holiday calamities.  He tried to snake out shower and tub to but it kept getting stuck.  He suspected it was something much more serious. He had already planned to come back the next day and go under the house when he had his crawl suit. But seeing my frustration and how serious the issue was he said, I'm just gonna do it.  I sat in my living room watching tv and could hear his grunts, and wails of pain as he shimmied through the crawl space in the cold and dark, in a t-shirt.  I kept one ear peeled to make sure I didn't need to call the fire department.  But after a while he knocked on the door with some minor scrapes and dirty as hell.  He showed me pictures on his cell of the old piece that was cracked. So old in fact they don't even make things like this anymore. For like 50 years.  In years previous we had supposedly had all the pipes under the house replaced, but for some reason they just left this.  He did all that after hours for $150!! The next day he sent me the pics with the issues labeled and full itemized list of what needed to be done to complete the job. I forwarded them along to my Landlords daughter (she stepped in for her mom as she fell ill).  But before really did any kind of comparisons like her mother asked she just hired some rando her friend used.  They came out and went under the house drew the same conclusions and she told them to just fix it.  SO unfortunately flood brothers got robbed in my opinion. They earned that job cause of Jerry's outstanding service.  I think a lot of plumbers are shadey AF.  But with the consistent second opinion it shows Jerry is a honest guy.  So alls well that ends well, but between the people she hired and Flood Brothers I way more impressed with the solid impression they left. HIRE THEM. ASK FOR JERRY.

Joel D.
Joel D.
08/11/2014 12:00:00 SA
Excellent service throughout.  Were quick to show up and very punctual.  Costs were reasonable and exactly as estimated.  I will definitely call them again when needed and would not hesitate to recommend them.

Rhonda B.
Rhonda B.
10/03/2015 12:00:00 SA
I purchased my first deal through Angie's List a couple of weeks ago. We had a problem with a nasty smelling bathroom, which no other company was able to fix.  Giovanni from Flood Brothers worked his magic and the smell was completely gone!   Two weeks later...still odor free!

Michelle P.
Michelle P.
10/01/2015 12:00:00 SA
Our patio was flooding into our kitchen due to a blocked drain (tree roots) - we had to bail it out while calling around to try to get emergency service.  Flood Brothers was the only company we called who could get someone out ASAP.  Willie showed up right when he said he would and fixed the problem very quickly and for a very reasonable price.  We had him come back the next week to help with some of our indoor plumbing fixes (new drain and pipe for a bathroom sink, snaked three drains).  He also looked at our water heater for us to make sure it did not need any maintenance (no extra charge).  Willie and Flood Brothers will definitely get our business going forward.

DETANE D.
DETANE D.
3/26/2014
I'm a real estate investor and I've been using Flood Brothers for a few years now. I will not make an offer on any property with out having Giovanni out first. He has saved me thousands of dollars by performing inspections of the plumbing prior to me making a purchase of a  property. Flood Brothers have saved me money, time and headaches. The inspection fee is always fair and I even get a DVD of the sewer system and a detailed report within 24 hours. If you are looking for a reliable and honest plumbing company look no further.

Stephanie H.
Stephanie H.
8/24/2015
Honest, reliable and excellent work.  We had issues with our sewer line and they explained our options and followed through with excellent repair work.  Owned by two brothers who clearly take pride in their business.  We met them three years ago when our contractor referred us to them for our new home and have continued to rely on them for large and small issues.  Great crew, respectful to us and our home, all around great company!

Nati S.
Nati S.
08/12/2015 12:00:00 SA
We had a great experience with Jerry and Trip. They were very helpful, gave us great advise and solved our issue very professionally. We Highly recommend them.

Emma H.
Emma H.
2/20/2014
I had a miscommunication between the Home Warranty group and getting a plumber to come in ASAP. When I called Flood Brothers, they came day-of even though  my appointment was technically for the next day. Super professional and checked everything for the leak source. I'll be contacting them for any future problems.

Jamie G.
Jamie G.
06/11/2015 12:00:00 SA
Giovanni and Michael were very helpful when we had a plumbing emergency.  I called them on a Sunday and they called me back within 20 minutes.  They were very courteous, prompt, knowledgable and a pleasure to deal with.  I love the fact that they are family owned and plumbing has been in their family for three generations.  It doesn't heart that they are Italian, too.  I felt like they were honest, their prices were reasonable and I would highly recommend!

Jim M.
Jim M.
7/28/2016
We called Flood Bros. based on their great reviews online for a sewer line inspection and we were not disappointed.  Jerry was very responsive.  His guys came out to the house within a day or two, performed a sewer line inspection using the snake with camera, found two significant cracks (separations) in our sewer line.  We quickly set up an appointment to have the cement driveway saw-cut, a large 6' x 3' hole dug, a section of the sewer line removed / replaced, the rest of the sewer line was then coated with a plastic sealant to protect against further cracks and deterioration.  Jerry's technicians (Shane & Willie) were both great!!  They did yeoman's work on a hot summer day.  Everything was completed in a single day.  I was very impressed with how seamlessly their entire team at Flood Bros worked together.  There were several different teams, each with a very specific purpose and design (i.e, cut and dig; remove sewer line & replace; then coat inside of line with plastic; finally fill in the hole and cover with cement).  Great job all around.  Thanks Flood Bros!!

William C.
William C.
7/20/2015
YES, the reviews are true. The Flood Brothers are FANTASTIC. Having used the services of other plumbers over the years but not really pleased with them, based on the raving reviews I chose to try the flood brothers. Very professional, responsive, you receive a two hour window with a 30 minute courtesy call. They analyzed and resolved the problems I had on two different occasions quickly and at a fair price. HIGHLY RECOMMENDED!!!!!!

Mark C.
Mark C.
9/18/2013
It has been as very long time since I have been impressed with a tradesman that we have had to have come to the house and fix something.
I called Flood Brothers in mid afternoon after being told by a couple of other plumbers that they would call back shortly and did not.
Giovanni personally returned my call within about 25 minutes and after discussing what the issues may or may not be said that he or someone from Flood Brothers could be there first thing in the morning, when I said that I could not be there until after lunch he said fine Jerry will be there between 1:30 and 2:00. Just before 2 he showed up.
Prior to his getting there my wife found a coupon from them on their web site. After evaluating the situation and discussing the options Jerry proceeded to do a quote itemizing all issues and what was to be done. He then adjusted the estimate to reflect the special coupon pricing, frankly I was quite pleased and surprised at what the pricing was so much so that I began to step back and let him begin as if he quoted me an incorrect price and would find a way to change it.
Not only did that not happen, but he went above and beyond to make sure that things were done properly, professionally  and neatly.
He even checked they other waters systems that we have and did it at no additional charge.
I can report that the work done by Flood Brothers was excellent and they were polite, professional, on time and very reasonably priced.
I would have them back anytime there is a need and would recommend them highly to anyone who would ask.

J B.
J B.
04/01/2015 12:00:00 SA
The Flood Brothers are very courteous, professional, ethical and fair in their pricing!  In this day in age where just to call someone to come out will cost you almost a $100 or more, the Flood Brothers will investigate and then give you an assessment and pricing once they find out what is wrong.  Giovanni, Mike and the team are great! They were very careful and clean when they were in my house.  They put painters plastic all over our kitchen cabinets, laid cardboard on the kitchen floor before erecting the ladder and brought in a bucket for the dirty water and debris.  They even took off their shoes since they ran out of booties for their shoes.  They made sure to explain all my options and provided great feedback on my emergency leak and how they would fix it.  I didn't think they would come out to the SVG since they are based out in Studio City but he said they will come out to most of Los Angeles.  Giovanni even recommended a GC to come by to quote me on the drywall repair for our ceiling due to our leak.  Great family owned business and great guys as well.  Definitely using them for my next plumbing emergency as well as recommending to all my friends and family.  Yelp came through for me again in finding the Flood Brothers!  Call them.  You won't be disappointed!

joseph a.
joseph a.
06/04/2014 12:00:00 SA
water damage work: highly recommended company! jerry was attentive and answered all my questions.  quality work all around, prices are fair. call around 2-3 similar companies then call flood brothers you won't be disappointed.

Chuck T.
Chuck T.
10/25/2013
I had an old kitchen faucet with even older pipes in the wall, another plumber said I needed all new pipes but Flood Brothers were able to come in and replace the pipes and faucet with out having to break the un-replacable kitchen tiles that the other plumber said would have to be replaced....

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