New Pro Plumbing

Highly recommended. Miguel was very responsive and agreed to come within two hours in the evening to help us address the issue with our garden spigot. Once he arrived, he was friendly, professional and fixed the problem quickly. He also offered a few recommendations for other areas that should be addressed in the future. Much appreciated!

I called these plumbers because my roof deck was flooded and leaks were coming into my house. I needed the drain unblocked and to understand where the water was getting into the house.

It was peak Covid in 2020 so a tiny bit of extra to come out made sense but they charged us $1250 to basically unclog a drain.

They could NOT identify the source of the leak, even though that is why I specifically asked them to come out.

Miguel was amazing and responsive. Would recommend 100%!
Kind, thoughtful and great service!!!!

I called New Pro and Miguel answered immediately and was kind enough to fit us in today (Friday). He was punctual and so kind--very diligent. He worked quickly and efficiently.

We couldn't be happier and are thrilled to have found our new plumber! Thank you so much, Miguel!

Our toilet was running non-stop, so we called and made an appointment figuring it would be a simple fix. When the plumber showed up hours outside the window he was supposed to, he took a quick look and said the toilet was completely broken, quoting us at $1200 for a full replacement or $600 for just the tank fix. He wouldn't explain what was wrong with it, just that it was beyond repair. We did some research online, and the fix was a $10 seal. Has been running perfectly ever since.

I don't have many complaints about the service, work, or experience I had with New Pro. Miguel was very friendly, was able to come out and help same day, and was respectful while in our space.

The reason I am giving a 3 star rating is because the prices were significantly inflated. I believe he raised prices knowing that a company was paying for it and that I, a 25 year old woman, wouldn't question his prices. Because of the situation we were in I just approved the price because I needed the leak fixed asap in order to not leave our tenants stuck with no kitchen use.

I then had him do a sink replacement (I bought the sink already) and he charged me $599 just to install it. I paid begrudgingly since I already awarded him the job. Then I had him quote a bidet hose switch out and he wanted to charge me $1549!! At this point I was angry at the audacity. I had another plumber bid the job and told him what New Pro was charging and his mouth dropped and he laughed... hard! He said he understands raising prices a bit to make money off of the job but said he does not even see how someone can get away with what they were. He bought the parts for me, and replaced 2 of the hoses for $550 total.

Response time was promptly and courteous. New Pro Plumbing replaced our 14-year-old heather and did a great job.    Replace all necessary pipes and adjusted and/or fixed other minor observations.   Miguel was kind enough in pointing out correction that needed to be made and corrected them.  I would highly recommend New Pro Plumbing

Miguel was a lifesaver with my flooding sink tonight! My regular plumber was out of town, another never responded, one couldn't come til tomorrow but Miguel saved the day - responsive, efficient and we worked out a fair price. I'm so happy to find a good tradesperson to keep in my contacts.

Our 25 year old bathtub faucets started to drip and Miquel got replacement parts and repaired them perfectly. We are so happy. He responded quickly, is polite, very neat, and a terrific plumber! Our go to from now on!

I called Miguel last minute to fix a clogged drain and he was able to come the next day. He took care of the issue right away and I would definitely use Miguel again for other plumbing needs in the future.

Needed a new water heater same day and New Pro came through in the clutch. Water heater purchased, delivered and installed all same day with whole process starting at 4pm and lasted into the night. Area left clean and tidy following install and was all in all a fairly seem less experience. Fulfilled my new water heater needs for sure.

I had a list of household plumbing repairs. It was easy to schedule an appointment with New Pro and Miguel completed the repairs quickly and efficiently. Fast, friendly good service!

The TL;DR... My water heater died and New Pro replaced it in less than 24 hours at a more than fair price with great customer service.

When 4 people live in a condo together, not having hot water is not an option. There are constant showers and even more constant dishwashing and hand washing (it's still a pandemic after all).

When our water heater decided to fail in the evening, I jumped on the phone looking for a fast solution. After calling multiple services, Miguel & New Pro took all of my information, including pictures of the problem and scheduled a morning appointment. This is after he asked if it was an emergency that required service immediately (I declined, but was very happy he offered).

The next day, Miguel and his team were on time, courteous, masked, wore booties, friendly and quick. Really just insert all the positive adjectives. Our water heater is on the roof and the guys lugged the replacement 70(!) steps up there AND fully cleaned up the mess that was the old water heater.

Simply put, I'm 100% pleased with my service and you should feel more than comfortable contacting New Pro for your plumbing needs.

Called New Pro from YELP . Miguel responded to the call in the city of Venice. We needed a new Insinkerator (like a garbage disposer). Miguel had in stock with him and installed it. It's been almost 30 days and all is working 100%. We appreciated the response time, the repair and overall, the reasonableness compared to what competitors were quoting.

Miguel was great. Came quickly to fix an emergency leak in the water line to our refrigerator. Miguel did the job quickly and efficiently. Would highly recommend.

These guys were great!  I originally called a different plumber who was incredibly problematic, so I looked under plumber on Yelp and was lucky enough to call New Pro. They made an appointment for later in the day and arrived right on time.  The plumber was professional, knew exactly what he was doing and carried off a difficult job in record time.

ORIGINAL UPDATE BELOW:
After the review Miguel went above and beyond to get back in and see what could be done to fix the
Leaking toilet. I wanted a few days to really make sure i wasn't dealing with the same situation, but after 2.5days the leak has still not returned.

Original 3- Star Review
Right before thanksgiving i had a leak and had a reset done. My original review would not let me edit and update it.

Update: The leak returned a few days later. It must have been under the toilet within 24 hours because the sealant he packed around the toilet melted away and never set. I would have updated sooner but between then and now i had a new baby. I updated the stars due to the cost of the reset and now having to have someone else come out and reset it again. I spoke to a couple others and when i mentioned it was a flat set a couple companies suggested placing double wax rings to avoid the leak. Going to reach out the New Pro to see about having someone come back and look at it since it cost me 600 dollars the first time.

Miquel saved our beautiful Hansa kitchen faucet which is no longer carried in the U.S.. He is such a smart caring plumber.  This is the second problem we had (other was a dripping bathtub faucet which he repaired without damaging the tile). We will use him again!

Quickly scheduled an appointment to address clogged pipes and handled the issues with ease and efficiency. Miguel was very friendly and went above and beyond to keep the area clean. Nice to have a plumber in the area.

Miguel was super fast! Came the same day I called and helped diagnose my tricky knocking pipes issue. Thanks!

Miguel was very responsive and accommodated me within 24 hrs. I would recommend him to others and plan on utilizing his services in the future, if necessary.

Showed up and was able to resolve our plumbing issue fast and safely. Very covid friendly. Very friendly and warranty for 30 days. Thank you so much. Enjoyed the service.

We had a bathroom faucet that wasn't providing much water (perhaps due to a faulty repair from a prior plumber), and decided to replace rather than invest more money in the old fixture. We went looking for new plumbers, and I think we've found them!  Communication had been bad with other companies (messages not returned, etc.) but New Pro Plumbing picked up the phone right away and sent someone out, same day. Miguel was our plumber, and he was very pleasant, personable, competent, and hard working. He worked with his boss to get us a good price, and we were very pleased with the result. This seems to be a company that prioritizes customer service.

Miguel came in and replaced our disposal within 24 hours. Great service and quality work. Highly recommended.

I needed a plumber in an emergency situation at night, and Miguel came to the rescue! He offered careful, conscientious, very professional service.

These guys are amazing. I wanted a new hose bib installed on the outside of my garage. I reached out to a few plumbers for quotes. Miguel was able to do the install within hours of my inquiry and matched my best price. His work was clean and professional. Looking forward to hiring these guys to do all the plumbing work when we install a unit over our garage.

Miguel swapped out our old water heater with a brand new tankless water heater. His prices are reasonable and he does great work. Will use him again in the future and would definitely recommend him.

I called Miguel at evening for a clog in our kitchen sink. He stopped by 2 hours later and fixed the problem quickly. He was knowledgable and professional, and I am happy with his work.

I've gone through many plumbers and was hoping to find a new one. Luckily I have stumbled upon New Pro Plumbing. Our Dishwasher got clogged up and we tried to trouble shoot it by ourselves since it didn't work out, we called in. Miguel was really attentive and took the time to trouble shoot the problem we had. He also took the time to test out what really was the issue. He also explained everything that was wrong and how to prevent future issues. We highly recommend calling Miguel! Thank you!

Total Scammers. Miguel came to my house and quoted $900.00 to replace toilet. Toilet is $200.00 at Home Depot. I told Miguel his price was ridiculous and he reply's this is Mar Vista and you have very valuable home. $900.00 for toilet that won't stop running repair. I didn't just fall off the turnip truck yesterday. Watch out with these guys!

Miguel is great! I had a leak under my kitchen sink. I called him for first-time service and he was able to come out that same day. He inspected and identified the source of the leak, and repaired the leak all in the same day. He was professional and respectful of my home. I will definitely be calling Miguel again in the future for my plumbing needs.

Miguel is the best and most honest plumber I have ever met! His work is quick extremely efficient and very well priced! He is not one of those plumbers that tries to add on or recommend anything you do not need! He truly just wants to help you with your absolute essential needs!
He helped to fix our corroded fixtures underneath our sink in order to install a new dishwasher our house is very old and so is the sink and he did the most amazing job and threw in extras for free!
He is the most kind courteous and professional plumber ever!
Thank you so much Miguel for all of your hard work and help with us and our family we will recommend you to all of our friends and hope your businessS very busy and very successful because you absolutely deserve it! Best plumber in LA Mar Vista area by far!

I highly recommend New Pro Plumbers.  I was so happy to find them. Miguel Lopez is friendly, knowledgeable and professional. They do excellent work on both large and small projects, and their prices are reasonable.

Miguel helped me to replace 3 broken drain pipes in my apartment. Two of them have cracks that extend all the way to the unit upstairs. He responses fast, detects the problem quickly, finishes the repair up to code, and in a timely manner so my other projects can continue in time. He is also very considerate and putting shoe covers on at all times for my new flooring. Highly recommend!

Miguel was the best! He was very helpful, on-time, & very affordable. He did the best job. I would recommend him to my friends, family, & strangers, whoever is looking for a great Plummer.

                                                                                   XOXO,

                                                                   Craig & Jaunet Brown

Miguel was available immediately to help us repair our fridge supply line after a leak.  He was kind and knowledgeable and very thorough - truly did excellent work.  I will definitely call him again!!

Miguel did an incredible job at repairing two of our toilets in a quick and efficient manner. He even came back today to help repair an additional part of the toilet that required the purchase of two pieces. We are so grateful for his expertise and professionalism. Miguel wore a mask, gloves and booties to protect our home during this crazy time of COVID-19.  Thank you, Miguel!

Miguel is professional, honest, pays attention to detail and leaves no traces. Finding a good and reliable plumber can be difficult - I'm so glad I came across New Pro Plumbing. I will most definitely be reaching back out to Miguel for future services. And I would highly recommend him to anyone.

Very quick and nice people.
They have solved our problem very quickly and in a perfect way.

I called New Pro Plumbing with an emergency main line problem. I told them we needed 2 men because they had to clear it from the roof. No problem

One guy showed up, didn't have a ladder, and wanted over $500 when they quoted $100-175 over the phone.

Even a simple bait and switch would have been better. This guy wanted to remove my toilet to get to the main line just because he didn't have a ladder.

Don't call New Pro Plumbing. They lied about who they would send. They lied about the price. They lied about everything!

Miguel did a great job installing a new Water Heater - He was punctual and very professional and a nice guy to deal with.  I recommend him!  :)

I needed my company's bathroom faucet to be fixed and decided to start Googling for some nearby plumbers to help. Miguel answered the phone and was SUPER warm and welcoming. He immediately was able to help that morning. He called to give his ETA as well so I knew when he was arriving. When I greeted him, he had a great big smile, was very happy to help, and did a wonderful job! He fixed our sink extremely quick, with a positive attitude. I took his card information because we will most definitely be using his services again! Thanks Miguel!!

Classy guy. Agreed to meet same day at 9:45 pm and got the job done before midnight. Very helpful, knowledgeable and professional.

I own TreeCareLA. We had a situation where some work on tree roots required an emergency plumbing repair. We called a other plumber who came out, tried for 2 hours and couldn't fix it!

We called New Pro at about 9pm on a Friday night. He got on site in about 45 minutes. There was some sticker shock at the price and I was already pissed that the other company wasted so much of my time.

I watched every move Miguel made and I could tell he was the real deal. He was basically working in mud, but kept the pipes and tools squeaky clean while he did the repair in pitch dark.

After seeing how involved the repair was and having a previous plumber to compare him to, I was totally happy with the price and the quality of the work. He got it right the first time.

I wish I would've called miguel first.

Showed up on time he was friendly, helpful and didn't over sell. I will definitely call them back if I need any plumbing work done in the future.

I called on a Sunday morning, and Miguel as able to get here at the time I wanted (late in the afternoon - they had an earlier time open as well!!)

Our bathroom sink had clogged up, so he quickly and efficiently snaked the pipes, and also gave us 30 day warranty.

He was in and out within half an hour, and was very friendly. Highly recommended.

I called New Pro Plumbing on early Sunday morning, it was a busy Sunday but Miguel was able to come here at the time to help me. Two of my bathrooms sink had clogged up, plus the water pipes connect together, the water came up from the pipe (anyway it was really nightmare for me); Miguel came, and he quickly snaked the pipes, and gave me warranty as well.
He done within one hour, he is super efficiency and friendly. Highly recommended!!!
Thank you so much for helping me Miguel :)

We had Miguel come over due to flooding under our kitchen sink. He was able to come that same day, just a couple of hours after I called, and he was super pleasant and approachable. He explained everything in detail and showed me the issues with the faucet, as well as with the incorrect manner in which some of the pipes under the sink had been connected and installed. I would highly recommend.

Our garbage disposal started to clog so I called New Pro Plumbing. Miguel was flexible with the time (I had to reschedule cause my son got sick), and did the job promptly and for a reasonable price. Thanks!

I really dont write reviews often but Miguel came today and was simply fantastic. He came during the rain on very short notice. He was straight to the point and made good recommendations.

New Pro Plumbing is great, Miguel was up to the task of putting in a water softener for me, he did great work in soldering some custom copper pipes, it all works flawlessly thanks to his help. I also got a great deal!

I have been asked a few times for a Plummer recommendation considering I'm moving into a newly remodeled home.  Each time I've provided Miguel's contact information.  I follow with how professional he is in all aspects of the job.  From explanations, negotiations, to install and clean up.  I'm so thankful to have someone I can trust to do a job well and show up in emergency no hot water situations.  He is prompt and reliable and knows his stuff!

Miguel was prompt and quick in his response. The toilet was unclogged within minutes. He was quick on his feet and also gave some solid suggestions. I am extremely satisfied with the overall service.

Had a major backup with main line and Miguel came out, quickly assessed the situation and worked for over an hour to fix it. He has a great attitude and explained everything clearly. Prices are very reasonable. Highly recommend!

Very vast respond after my call! Did the job professionally and quickly. Miguel was the plumber that came by, he is a really awesome guy!

DO NOT USE THIS COMPANY. ESPECIALLY if you don't know anything about plumbing. They will take you for a ride through Disney World, and we all know how expensive that can get.

I called New Pro to come do a job at my house, a job that I know how to do, a job I've done before twice in my other two bathrooms. It was a simple job that I knew I could do in two hours. I just didn't have the time to do it, because it was during the holiday season and I was trying to get my house ready for my family to visit.

They sent a plumber named Miguel. Miguel the crook. Miguel the liar. Whatever you want to call him, just don't call him for plumbing service. He forged the work order estimate, he lied to my face numerous times, and he kept trying to add money to the total bill.

MY FIRST MISTAKE, was that I opened my mouth and told Miguel I had family coming the next night. I will never make that mistake again, to anyone performing a service, to tell them I have somewhere to be or people to impress. He tried to hold me hostage over this. For some reason, he also thought I was a totally idiot, because he tried to run the biggest scam on me I've ever seen.

ESTIMATE:
First of all, he told me he was going to need to open up the wall in the bathroom, so that he could install pipe. I damn near fell out of my shoes when I heard that! It was the most ridiculous thing I'd ever heard. There was absolutely NO REASON for him to touch my drywall. All we was doing, was replacing the pipe that connects the sink to the drain pipe. I had all the parts. The job should have taken no more than 30-45 minutes. He LIED to my face, and told me that he couldn't fix it without doing that. I had to sit there and argue with him for 5 minutes, show him the other two sinks I installed, before he relented. Okay maybe he's really that stupid he believed that nonsense, either way, no excuse.

MY SECOND MISTAKE, was agreeing for him to do the work after he tried that scam. Honestly, the price he quoted me to do the work was fair, $125 to switch two faucet handles, and then replace some pipes under the sink. Like I said I had family coming so I signed the work order.

JOB:
After an hour and a half. He told me he was done. I checked, and the pipes under the sink were properly connected. However, HE INSTALLED THE HANDLES ON MY SINK BACKWARDS. He tried to play dumb, and tell me that's what I said I wanted, and that in order for him to fix it, it was going to be another hour and a half and that I would have to pay another $100.

I couldn't believe it. His mistake and he wants to charge me for it. BUT WAIT, IT GETS BETTER!!!

SHADY CONTRACT:
I asked to see the contract. He showed it to me, and he added $20 to the work estimate I had signed. He added it after the fact, and crossed out the total and wrote in a new total, as if that's what we had agreed upon. He told me he needed to add $20 because it took longer than normal.

I mean can you imagine this. This stranger comes into your house, a week before christmas, and then proceeds to try and completely screw you. I was so absolutely irate.

TRIED TO KICK HIM OUT:
I told him not to finish the job and leave. He continued to argue with me, and then kept trying to lower the price of his final bill. Which BTW, had ballooned over 95% more than the original estimate, totaling $245.

CALLED HIS BOSS:
I threatened with calling the cops, but decided against it. As soon as I pulled out my phone to look up the number, Miguel ran and got his cellphone. I dialed and while the phone was ringing, Miguel called, and his boss picked up HIS line. Then he walked out the front door talking to him, his boss ignored my call.

I left a message, and then tried calling his boss back to no avail. Miguel came back into the house, and said he would do the job for the original price he quoted me. I really wanted him out of the house, but he seemed remorseful and I thought maybe his boss set him straight.

FELT THREATENED!!!
He acted like the biggest prick of life, kept muttering under his breath. I was so nervous the whole time he was in my house, I really thought he was going to try and do something malicious.

FINALLY
He finished the job, which should have taken less than an hour and a half, it took almost FOUR HOURS!!! Because of all the back and forth, and his mistakes/lies. I was so pissed, I had so much stuff to do that afternoon. I tried calling his boss back again that evening, no answer. Two days later his boss left a voice mail message, but I was so mad still I couldn't even talk to him.

I hired Miguel to fix the mess that another plumber made when trying to install and connect a gas line for a fire pit. He was quick to respond and was very professional throughout the project. He showed up on time and took the time after he project to explain what he did. I will definitely use him again. He really cares about his work and does a wonderful job. Thank you Miguel!

Miguel and New Pro Plumbing is incredible. I'm not exaggerating. Miguel fit us in same day which is just crazy!  He was communicative, efficient, fairly priced and FAST. Thank you!!!!

Miguel was great.  Arrived on time, worked hard, solved the problem and charged a reasonable rate.  You can't ask for any better than that!.

Miguel was fantastic! He was able to fix a variety of issues that I had at my home and was very clear about the work to be done. His diagnostic was thorough, and upon completion of the job, he walked me through everything and showed me each item was completed and functioning properly. As a realtor, I often have the need to provide referrals, and Miguel (New Pro Plumbing) will absolutely be my go-to for plumbing needs!!

I am currently remodeling my kitchen and needed to relocate a gas line. I called New Pro Plumbing to schedule a same day estimate. I elected to go with them because of the reviews I read and their availability. I was not disappointed. Not only was Miguel very friendly and professional but he also did excellent work. I am very pleased with the end result and the amount of time it took him to complete the project.

Best plumbing company I have worked with, Miguel is a great guy he explains things he puts your mind at ease he goes above and beyond his duties he takes his time and does not take shortcuts he gives the appropriate options for a permanent solution,  Our main swewer line had backed out and we were very concerned and confused about what needs to happen he not only was much more thorough in explaining things but his pricing was extremely reasonable,  I will never ever use anybody else and will definitely recommend new pro plumping to anybody that asks have Miguel do your plumbing work and your eyes closed.  Thank you Miguel and crew for you hard work

Miguel came within 30 minutes & had our clogged drain snaked & clear within another 30 minutes! He is such a nice guy, & he even put shoe covers on to not track things in our house. We also thought the price he quoted was very reasonable. Could not be happier! Will definitely call Miguel again the next time we need plumbing help.

Miguel is the best! I've hired him a few times and have bookmarked his yelp page for any future plumbing needs! He does a great job, he is so nice and very professional.  I can't recommend him enough.

We needed a last minute repair and Miguel was knowledgeable, kind, and on time (harder to find around than it should be). Will definitely use them in the future.

I needed my toilet replaced, and after getting an outrageous quote from another plumbing company, a coworker referred me to Miguel at New Pro Plumbing. He did the job for an excellent price, and I am so happy with the results!
I had some other plumbing issues that he took care of as well, thoroughly and for a great price.
I feel really lucky to have found an honest plumber, and he'll be the first one I call for any future plumbing problems.
I have already referred him to another friend of mine.
Five star service! Thank you Miguel!!!

wow, so twice in 2 weeks we had fairly major plumbing problems, and we are working 2000 miles away! we were recommended to Miguel by a friend and he came though with solid honest work, communicating and sending photos to me about what had happened and what we could do. Professional, honest, trustworthy. it's nice to have someone you can call on.

I've used New Pro Plumbing a number of times and I've found Miguel to be honest and very good at what he does. He's conscientious, shows up on time and will take the time to explain things to you even when he is very busy. Furthermore I've recommended him to my friends.

Miguel was very professional. Finding trustworthy people to work in your home can be difficult. I highly recommend New Pro Plumbing as well as Miguel. I would call them in a heartbeat if I ever had another plumbing issue.

Work at a production company and one of our toilets was being a pain, called New Pro Plumbing and an hour later my boy Miguel showed up and fixed that toilet real quick, like that Drake song. Also lit our pilot light which was really tight of him. Today was a good day. Thank you Miguel. Yous my boy.

Miguel cleared my sewer he arrived at the time agreed he was very professional and very clean. He cleaned the drain with care and cleaned the workspace thoroughly before leaving. Good fair price and he provided a camera inspection for me free to show where my sewer has faults causing the issue. I would recommend Miguel to my friends.

Got my clog out thank u so much so professional I will recommend this Plummer to my friends and family that are in need of a plummer

Miguel at New Pro Plumbing did a great job at a fair price.  He laid a new gas pipe to the spa area in the backyard and installed a shower in the same area.  I am very happy with the results.  I would definitely refer his services to friends, family and neighbors.  Thank you Miguel!!!

Miguel is great and is my new go to plumber. Helped us in a pinch and came out right away. He is extremely responsive and reliable and does very good work!

My kitchen sink was stuck and the pipe was totally fell off. I called the Pro pumping, and they can make an appointment on the same day, which makes me very satisfied. The whole service is very patient and now my kitchen is drain and the pipes are cleaned. They also offer the 90 days guarantee. Highly recommend! Good service !

Miquel went the extra mile. He did a fantastic job and worked long hours to make sure everything was done right. Would definitely recommend using New Pro Plumbing.

Called at 3pm on a Saturday afternoon after my sink backed up and the overflow spewed watery crud all over my kitchen floor.  I snaked with my own line and couldn't fix.  Miguel was at my house by 5:30, when he said he would be there.  Snaked the line from under the sink and when that didn't work got a bigger machine and worked from the outside overflow.  Took almost 1.5 hours.  Charged me the original quote.  Was polite, wore booties on his feet in the house and was very respectful to the family.  I would highly recommend this company and they have my business for any future issues.

Miguel was contacted again for a large pipe replacement and installation, a waste and drainage pipe from the main ceiling located in the garage of my condo in Marina Del Rey. I was thoroughly and totally satisfied with the work, the time invested, the overall fee for this work, and the after clean up that was involved in this particular project.

I am perplexed by a negative response on this review site as I cannot imagine any challenges in working with Miguel, his team and with New Pro Plumbing.  There is not only excellent communication and accountability in that you know he will do what he says he will do (and do it right and well) but there is an overall courtesy that one does not often find within the Plumbing industry at large.  I am definitely referring Miguel to anyone in my local area in Marina Del Rey because I feel the sincerity, honesty, and the results that I have seen from two major calls that he handled well & in a timely manner, are major reasons  to promote his services.

One other important information to note.  Miguel can be reached after hours which is totally comforting and does not put extra $$'s involved on calls to diagnose after normal working hours problems.  Lastly, Miguel can be reached quickly.  In the past, I have left so many messages with Plumbers and there was no return call within a timely manner.  There is a prompt courtesy here that one does not find often within this industry but there is a trust that he will respond and you can know from me that he is competent.

Rita M.

Excellent!  I called for a possible repair.  The sink in the kitchen was possibly leaking.  After a check on it, the issue was quickly resolved.   Since he was there, I asked him to check my old fussy toilet... Thankfully he did.  The old water guzzler had a significant crack on the bottom of the tank.  He was able to grab me a new water saving toilet and install it.  Great service- very professional.

Miguel did a great job, very friendly and worked persistently to solve the problem - which turned out to be pretty involved. Very professional and courteous.

I do not know much about plumbing, but I called miguel when I had problem with my garbage disposal based on his yelp review . He came on time, as promised, a big point for me who value punctuality.  He explained the problem and quoted me a reasonable price and fixed everything as promised. I haven't had problem since. Thank you, Miguel.

Would definitely call them first!.  Our toilet at our business started running and it needed to be fixed right away.  They were out within an hour and the prices were great!

We had a sink stop up that, despite our best efforts, couldn't be solved alone. So...I found Miguel via yelp and relied on the other great reviews on here. He, unlike everyone else we called, came out with no upfront service charge, on a Saturday evening and fixed our clogged pipes for a very reasonable cost. We are keeping his contact info on file and definitely plan to make him our go-to guy. Highly recommend.

After the hard rain, our drain started to back up. Water was coming in from the bathtub and the toilet was flowing over. I called New Pro Plumbing at 8:30pm and Miguel told me he would be at the house at 10:30pm. He was on time and worked through the early morning cleaning out the drain. He found excessive roots in the drain and was able to clear them up at a follow up appointment. I highly recommend Miguel and the New Pro Plumbing for any plumbing issues ! Reliable service!

Miguel, did a great job, very affordable and also friendly. I will definitely be calling him back for any future plumbing needs. Highly recommend him.

I came back from work to find a clogged bathroom sink.  Even though it was after 7 p.m., Miguel came out and worked tirelessly for several hours late into the night using first one snake and then a larger snake to attempt to clear my drain.  Throughout the ordeal, he was very polite, kept up a friendly conversation, wore booties, and was careful to not disturb my very cluttered apartment.  Due to multiple elbow pipes in my plumbing, he needed to return the next day to gain access from a lower unit.  He came back the next day to continue working for several hours until he was able to unclog the drain.  He also fixed my toilet, which he noticed was running.  He did a great job for a reasonable price.  He was also very professional, and made sure to get my approval of each quote before beginning work- no hidden surprises.  I highly recommend him!  Thank you, Miguel!

On time, very clean and all services done with a smile. I would recommend New Pro Plumbing very easy and clear about price estimates. I will use them next time.

New Pro Plumbing is excellent.  I called late at night when our toilet was backing up into our bathtub (so gross), and Miguel arrived less than an hour later (earlier than he had estimated).  He fixed the problem for a very reasonable price, clearly explained the issue, offered advice for a permanent fix, and was entirely pleasant throughout.  Highly recommend!

Miguel came to my house and replaced my leaking toilet tank.  He was quick and efficient and was very affordable.

Prompt, polite, thorough, checks everything out to see if there are problems, advises solutions. Charges by the individual job not per hour, so you can decide beforehand and agree.

I manage a small older building and we often have plumbing issues so I deal with a lot of plumbers. New Pro and Miguel are hands down the best company I've dealt with in the past several years.
We had a sewage backup recently and I called a few different companies including our regular plumber as well as New Pro. If the other companies showed up at all they showed up late and when they did show up they seemed annoyed by our problem. Miguel was on time, professional, courteous and thorough in his free examination and estimate. He explained everything to me clearly and was honest about what he could and could not do. We hired him immediately and he did an excellent job.
While working on that job he discovered a pipe leak under our building and he gave us another thorough explanation and fair estimate and again he was immediately hired. It was the easiest time I've had dealing with this type of service for as long as I can remember. Fired our old plumber and New Pro is now the first plumber on my list. Thanks so much Miguel!

We hired New Pro to do a number of plumbing jobs at our house, and their representative, Miguel Lopez, was terrific. He was friendly, helpful, and ultra-competent. When one of the jobs turned out to be more complicated than we thought, he took care of it without raising the price. He also worked to locate a rare part that saved us from buying expensive new faucets. New Pro is now our go-to plumber.