Description
Servicing: Homeowners, Specialize in: * Tankless Water Heater * Rooter Service * Garbage Disposal * Gas Lines Steel And Polybutylene * Copper Repipes * Sewer Video Inspections * Kitchen Drains * Tankless Heat Exchanger Warranty Claims * Water Heaters * Sewer Repairs * Toilet Repair * Gas earthquake valve * Faucet Replacement * Shower Valve Replacements * Kitchen faucet replacements * New Toilet Installations * Copper Water Service * Water Pressure Regulators * Tankless Descale Service * Tankless Pro * leaking toilet
HISTORY
Established in 1994.
Thank you for considering us for your next plumbing service! With almost 30 years of experience, we still remain family-owned and operated! Customers are our priority so we are sure to meet your expectations with our expert plumbers and competitive, honest prices. Email and ask us about discounts for first time customers, referrals and long time loyal customer rewards.
ABOUT BUSINESS OWNER
In 1994, shortly after the Northridge earthquake, I started to build my own plumbing business out of my mom's garage with just a van and some tools. Today I am proud to say the business has expanded, fully licensed/insured, and still remains family owned!! I take pride in A-1 Rooter & Plumbing, Inc. because it's given me a chance to provide customers with honest and professional plumbing services.
Unlike larger companies, we care about our customers, so our entire team is committed to meeting our customer's needs. This is why we reward our customers with discounts and special offers. Also, contact us to ask about more discounts for first time customers and referrals.
Let us be your Trusted Plumber today!
SERVICES
Emergency Services, Drain Cleaning, Water Heater Repair, Faucet Installation, Pipe Installation, Water Heater Installation, Gas Line Services, Gas Water Heater Repair, Tankless Water Heater Installation, Water Heater Leak Repair, Toilet Repair, Pipe Repair, Drain Installation, Garbage Disposal Repair, Toilet Installation, Garbage Disposal Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installation, Tankless Water Heater Repair, Sewer Services, ,
Reviews
Tankless Water Heater went one night. Started to search for vendors and Max was one of the 1st to respond. Very smart guy, knows what he is doing.
My Noritz was about 9 years hold (never serviced - my fault)
Max was able to diagnose the issue and was able to get all the parts covered under the warranty. Call up Nortiz and mailed him the parts to fix my tankless.
Even put in his extra back up Tankless he had so we can have hot water while he repaired my unit. Then 1.5 week later he came back to install my repaired unit.
Hoping the unit last another 5-10 years before I have to call Max again to instal a new unit. :)
Charley S.
05/11/2023 12:00:00 SA
I cannot thank Max enough. We had a huge plumbing issue on a Sunday afternoon and he was at the house within two hours. He quoted us a reasonable price given it was the weekend and he came out so fast. He found the issue and told us our next steps to address the deeper problem with our pipes. No hidden fees. Will definitely call him again for future issues. Thank you!
Winnie P.
01/06/2023 12:00:00 SA
After replacing the toilet with a new one, we noticed there is a small amount of water leaking from the pipe connecting to the toilet. The plumber that we use is out of town, so we have to look for one to fix the problem. I use Yelp and found A-1 Rooter & Plumbing. After texting them with my problem did I realize they were closed on the day I texted. However, they texted back informing us that they do not have availability. I am not sure if it means they have no availability on that day or no availability at all. Since I did not specify a date on my text, it's not clear why they would texted back the way they did. Confusing!
Called A1 as we had our mainline sewer backed up. Explained the situation and he gave the price over the phone. Max came two hours later and cleared the line and charged the exact quote he had given me without adding any other fees or charges. Very nice guy. Would definitely use him again.
Oren
Aaron W.
03/08/2023 12:00:00 SA
We had a backed up sink and shower drain, and after calling Max this morning, he showed up this afternoon to fix the issue. He was prompt, professional, and fairly priced-- and we would 100% recommend him to anyone in West LA looking for a reliable plumber.
Joann K.
10/01/2022 12:00:00 SA
Max is without a doubt the smartest plumber I have had the pleasure to work with at my
house. Incredible problem solver. He was able to resolve issues quickly that four other plumbers said they had fixed.
Honest, trustworthy and cost-effective, Max is simply the best and I highly recommend him and his exceptional work.
Larry C.
08/08/2022 12:00:00 SA
I requested a quote from Max because of all the 5 star reviews. For a toilet replacement. Everything included. He got back to me within 20 ~ 30 minutes with a very reasonable quote. I asked some clarification questions and he answered them. Because the quote was within the bounds of what I expected, I went with his quote and booked him. When Max arrived he had everything he needed to replace my toilet. He was literally in and out in one hour and fifteen minutes. Amazing. Love my new toilet (his recommendation)! Yes, Max is worth getting a quote from and hiring to do your plumbing job!
A-1 has saved my kitchen sink garbage disposal TWICE now from measuring spoons.
The second time it was stuck so badly the entire disposal screwed off when he was trying to twist it out. By some miracle it was saved. Prices were fair and certainly better than paying for a new disposal!
He was also really nice and agreed to come in with booties/shoe covers the first time because I'd just cleaned my floors.
Michael L.
12/11/2022 12:00:00 SA
A-1 came on time when we scheduled, which is already a huge differentiator compared to most plumbers these days. I understand most of them have more business than they can handle but there are so many who flake and never show up or stop responding. Max is a nice guy, very knowledgeable and easy to work with. Very reasonable pricing also. Did a nice job installing our new Duravit toilet. Took about 4 hours and he cleaned up after himself nicely.
Outstanding professional. Exceptionally knowledgeable, clear communicator, reliable and highly solution focused. I've used Max three times in the past few years and will continue to do so. My HIGHEST recommend if and when you need a plumbing professional.
Liya G.
03/04/2023 12:00:00 SA
This was the most straightforward and amazing experience. Max was able to give me a fair quote and responded so quickly to my needed job. He has such a knowledgeable and positive energy and the entire time it was clear I was in capable hands. A-1 made my fussy and annoying job less so and that really made my day.
Our kitchen sink stopped draining over the Thanksgiving weekend. When I put out a call for estimates, Max responded quickly with a reasonable flat rate estimate, then showed up on time and did an excellent, thorough job of fixing the problem. He dealt with various inconveniences and glitches (e.g. our hose anti-siphon device soaked him) with good humor, and he helped me out with another small task (extracting a broken fitting from our shower head) while he was here. 100% positive experience, highly recommended.
Max came on a Saturday to install a new faucet replacing a leak that necessitated shutting off the main water supply to the house. He was prompt, courteous and professional. Would definitely use him again.
So happy we found them!
Finally a company that we can trust.
I found them in the Lake Balboa Nextdoor App!!! Called and they came the same day, 30 minutes before their time space. Clean and informative and trustworthy. More importantly, great price too!!!
Spoke to receptionist took ALL my info gave me a quote of $75 when I made clear I needed an emergency service. The plumber calls me and tells me that just to come it's $275 and that just the emergency, no service. I knew it would be more but they should have well informed receptionists to provide this insight prior to getting the call from the Plummer himself and having taken my credit card information.
Marj A.
01/08/2023 12:00:00 SA
The ceiling in my garage was pouring out water on a Sunday afternoon. I called A-1 Rooter and Max answered. Based on what I could tell him he tried to see if we could figure out the cause over the phone. We couldn't and he was out within an hour. He figured out the location of the broken pipe within the wall very quickly and was able to repair it within 2 hours. He not only knew what he was doing but he was honest and authentic - explaining the situation very clearly. He even let me know it is likely the repairs are covered by my homeowner's policy. To say he made a bad situation better is an understatement. I highly recommend him if you need a plumber.
Max was the best. I called with a clogged sink and a corroded pipe and he was here in forty-five minutes! Friendly, fast, and professional. Definitely just became my go-to plumber.
Refused to repair the kitchen sink clog in the house we own because it's part of HOA with no explanation.
Ann N.
07/08/2022 12:00:00 SA
Max was super responsive for a bathroom emergency we had over a holiday weekend. He helped resolve the issue and figure out what was going on. Would highly recommend!
Rod A.
01/04/2023 12:00:00 SA
Max was able to unclog my plumbing line under the house. He persevered thru until the stoppage cleared. I feel that he is an experienced and honest so I would definitely use his plumbing service again.
Max was great, professional, good price, and even fixed some loose vent with that I didn't know about when installing my new water heater. Will definitely call again for future plumbing needs. Thanks Max.
L W.
04/07/2022 12:00:00 SA
Wonderful experience!!! Wait, am I actually writing that about a plumber?? YES INDEED I AM.
Did an incredible job, was reliable, and charged a fair rate.
When I first posted my issue here on Yelp (and I also did so on Angi's List, which I regret since I got spammed afterwards) -- I got back MANY messages from other companies that 1) refused to tell me how much they would charge until they could come out and get an estimate or 2) Were not available for many days.
Like most people, I only reached out for a plumber because it was a relative emergency!! I didn't have time to play games with back-and-forth for getting estimates, nor did I have the luxury to wait a week to get my water heater fixed!
This trust-worthy company gave me an estimate up-front (vs. playing games the way other plumbers do) and was available the next day.
Max was thorough and professional -- a real delight.
While I hope I won't need a plumber again soon (ha ha), if I do in the future, he'll be the first person I call!!!
I reached out to A-1 for an estimate to upgrade my water heater. After some minor phone tag, I finally was able to connect with Max. He was informative, helpful, and very professional. I ended up not doing the upgrade, but would definitely recommend reaching out to Max if you are considering a water heater upgrade.
Greg S.
08/12/2022 12:00:00 SA
Was prompt, communicative and resolved my issue in a timely fashion. I could not recommend more strongly
After using dawn dish soap and vinegar and baking soda and plunging I still had a plugged toilet. I found Max on Yelp. He's great, reliable and fast. I've added him to my contacts. So glad he's in the Culver city area.
Life saving!! Texted the business at 4pm on a SUNDAY and Max showed up at 4:30 pm on a SUNDAY!!! Thank you!!
A1 was responsive, cordial and professional. They diagnosed my issue and corrected it smoothly for a fair price.
Michelle B.
10/03/2022 12:00:00 SA
Max is great. I hired him to switch out my water pressure regulator. He's honest and reliable. I wouldn't hesitate to hire him again!
Max did a great job fixing an emergency plumbing issue for us. He came out on a Friday evening, quickly diagnosed the issue and explained our options clearly. We were very happy with the work he performed and wouldn't hesitate to use him again or recommend to others. Max is a great guy!
Max just left our house after we had him come snake our shower drain. My wife had tried fruitlessly for days to get it done herself, but the pipes are old and the clog was apparently massive. He was the first to reply to my wife's request for a quote and had the quickest availability for our schedule. He quoted us a flat rate, too, which we appreciated. Some plumbers gave us an hourly rate, which made us nervous. We asked him to mask and wear disposable booties (we provided) because I'm immunocompromised. He obliged without hesitation (and even wore gloves), came in, did the job, and then actually gave us a lesser price because while it was bad enough to warrant professional help, it was apparently quick for him! Will absolutely be using Max and A1 again if need be, and recommending him to our neighbors as well. Thanks, Max!
Max was friendly and responsive, came out and re-piped under my sink after I messed it up, and added some higher quality parts and piping. He clearly knew what he was doing and provided a high caliber of service. Will definitely call him again; no complaints at all!
Our 14 year old tankless water heater finally gave out. So I called Max and he was able to replace it the same day for a great price. He did a great job!
Max recently did a temporary relocation of my water heater for a small renovation project. He was very flexible when I needed to move the date a couple days later than originally planned. He was on time and efficient. He re-installed the water heater a few days later when the project was done and put everything back as before. I'm happy to support a local business and would definitely recommend or use Max's service again in the future if needed!
Josh K.
05/02/2022 12:00:00 SA
Our main line backed up and I luckily found Max who was able to make it to our house within an hour or so. He cleared everything up and gave us a fair price. Definitely will be our go-to plumber going forward!
Very impressed. Totally professional and reasonably priced. Showed up fast, worked quickly and fixed a relatively complicated job without drama. I will definitely use this company again.
A-1 Rooter & Plumbing responded very quickly to my inquiry on Yelp- faster than anyone else. I had an urgent problem where my toilet wouldn't stop running and wouldn't fill up, and I had company arriving that evening.
The plumber arrived in the window we specified while talking in the Yelp app. He quickly diagnosed the problem, explained my options, and didn't hesitate to act once I decided which was best for me (the fast option).
Service was friendly and professional. I would use them again.
The clouds parted, the sun shined and A-1 Rooter & Plumbing came to save the day.
Max is beyond amazing. I was put through hell by what seemed like a simple clogged toilet / sump pump. Advised to get a hydro-jet, I set-up appointments with 2 hydro-jetters, found on Yelp. One didn't show; the other called at the end of the 4 hour window to say they were just picking up the hydro-jet and on the way.
Max responded to my request for a quote right away with humor and sympathy. He arrived exactly when agreed. Solved the problem, which was NOT a clog but an unplugged sump pump. I had him look at other stuff inside my house.
He's a gem, a keeper. I recommend A-1: reliable, not overly priced, honest. What more can you ask for?
Kady S.
03/01/2020 12:00:00 SA
Excellent service- He was able to come last minute for an emergency and was extremely professional and quick!
James F.
07/03/2019 12:00:00 SA
I hired Max at A-1 to replace faucets throughout my condo. He did a great job and was able to complete the the job in one day which was appreciated. He was responsive on Yelp and gave me a quote quickly. Taking a star off because he was late a few times to our appointments as other reviewers had mentioned but it was 30 mins to an hour, not a deal breaker. All in all happy with the work I had done by Max and would recommend hiring him.
Max is very professional , punctual , efficient and friendly . A-1 rooter is great affordable service.
He came the same day and fixed my garbage disposal.
I totally recommend Max. I'll definitely contact him if I have any other plumbing related issues.
Fast and efficient! Needed a pipe snaked and Max did a great job. He explained where I might have a potential issue and discussed longer term fixes. 5 stars
Our water heater went out late Friday, we didn't get a chance to deal with it until the weekend. I found Max on Yelp, and the reviews seemed really positive. You're always taking a chance when relying on reviews - perhaps they're fake?
I called on Saturday morning, Max was there that morning checking it out. Quoted us a price for a basic fix, very fair price. Turned out it was more complicated said he'd be back on Monday first thing to diagnose and fix. Max got the parts we needed and he fixed it all really quickly and reliably. He gave us a legible invoice, explained everything to us, got everything back up and running. The price was more than fair, and he was more than reliable. I can't say enough nice things about Max and A-1, he did everything you could hope he would do, quickly, expeditiously and friendly.
The positive reviews of A-1 are definitely not fake! He's the real deal!
I asked for an estimate on a job through yelp and got an immediate response from Max saying he's unavailable. I tried to clarify that I had not provided a timeframe and that I just wanted to know what he thought the cost would be so I can compare with other providers, but he again responded immediately saying I can't give an estimate if I'm not available. I'm not entirely sure why he couldn't have waited until he was available to give me a proper estimate rather than shutting me down immediately - it was rather disappointing to get this kind of response seeing how most people seemed to praise how great their experience with him was.
George C.
09/02/2019 12:00:00 SA
Had a great experience with Max. Came and inspected the problem. Fixed quickly! Would definitely recommend his services.
Lifesaver! Our sink was severely backed up for a couple days because no other plumber was able to fix it (2 literally just left without fixing it).
My husband called at 730pm and Max was at our place by 930pm. We have a newborn baby so we were desperate for someone to finally fix the issue. Max had a great attitude, was very professional and was able to do what seemed impossible -- unclog our kitchen drain!
Josh S.
07/12/2017 12:00:00 SA
Had a few estimates to replace our water heater. Max was less than half of one estimate and 2/3 the Home Depot estimate that supposedly no one would beat.
This is why I love yelp. You can find these little gems that you would never find otherwise.
Very happy with my service. Max answered my call right away and fixed my issue the same day. He was kind and polite and very helpful. Will definitely use this place for any future service required.
Mark P.
01/11/2020 12:00:00 SA
Had a bathroom backup. Got a quick response with a solid time frame for arrival and Max showed up as promised at the time promised and all handled quickly and professionally Simple as that. We laughed that I hoped I would not need to see him again but if the need does come up..this is who I would call again. Lets all hope it doesn't.
Jonny C.
11/04/2019 12:00:00 SA
A-1 Rooter & Plumbing are the best! We just had Max and his team replace our main water line as we had a hole in the old pipe. His team did an excellent job, the quality of their work is top notch. Max is great with his communication, his team is very friendly and they were always on time with the project timelines. We have worked with several plumbers and none were this good, I'd highly recommend A-1 Rooter to anyone.
Sam S.
01/06/2020 12:00:00 SA
Just got our water heater installed last Saturday, Jan 4th by Max of A-1 who did a professional job.
He came promptly and finished the work within 2 hours
Very satisfied with the installation & would highly recommend his services
Max came out when we called him on a Friday night for a backup of our toilet that was draining into the garage. He managed to snake the shower and get everything fixed and also snaked our disposal too. Thanks max!
Broc really helped me out with our plumbing issues. He did good work and was very reasonable.
Jose B.
12/08/2016 12:00:00 SA
I was blown away by Max professionalism and knowledge! I do not write reviews very often but A-1 Rooter & Plumbing, Inc. deserves this review after a quick response, fair price and a very fast and professional job! My problem was solved in such a timely manner that my wife has Max card on the refrigerator door!
Great job, highly recommended!
Max helped me with a broken sewer line. First, using specialized blades to get the roots out then using a camera to figure out why the problem returned a few weeks later. He's honest, shows up on time, and priced well.
Max came to my place for a clean out and unfortunately the first time around, the toilet was clogged a week later. He was very gracious to come back out again to do another clean out to resolve the issue. God bless, this time around the clean out was successful. I appreciate him for coming back out in a timely manner. Thanks Max!
Nicole D.
01/05/2019 12:00:00 SA
Max came out and installed plumbing for a washer dryer. He spent a lot of time under our home and worked late to help us get the job done and not be without hit water for too long. He even billed us slightly under his original esta one because he discovered we already had ductwork done.
Truly excellent service. He came quickly, was professional and honest. will definitely use him again.
Max came over on a Sunday when all of my Grandma's toilets were plugged. Called him in the am and he was there within an hour. He figured out what the issue was and cleared it all up. Ended up being two clogs in the main line. Made sure we checked that everything was working before leaving. Seemed like the job was more than he bargained for, but didn't charge anymore than the initial quote he gave over the phone. Super reasonable pricing, would definitely recommend. Very friendly too!
Ariel V.
06/08/2018 12:00:00 SA
Max is the boss. We have a toilet that was backed up and he was able to fix the issue right away. Unfortunately during the time he was fixing this toilet, another one of our toilets got backed up. Fortunately, max was there. Got the second one fixed right after and even made adjustments to the flow and power of the toilets. Great service and definitely recommended if he can provide service in your area. Look no further!
What a great honest guy Max is. He came by to flushing the tankless water heater. looked at it and asked have we ever clean it? I said no. He told us because of the age of the product, it might cause leaking after being flushed. If the heater still works, just keep it until you need to replace it.For sure when it's time to replace the heater he will be the guy I call for the job!!! Thanks Max!!!
A-1 (Max) was scheduled to come out to my condo to replace a bathroom faucet on 6/27 at 9am. Not only was he 30 minutes late for the appointment, but upon arrival, he stated that he could not find parking so he left. We agreed to reschedule for 6/28 at 9am. Reluctantly, we took off work for the second day in a row, hoping that our sink would finally get fixed. Just in case, I parked my vehicle outside the night before to save him a spot in case he could not find one. On 6/28, 9:15am rolls around and I get no call from Max, after I finally get a hold of him, he states that he could not find a parking spot and that he would not fit in my spot, and that he is already on the freeway. I asked him to come back and park in the alley near my building and if he is ticketed, I would pay the ticket on the spot. His response was I do not want to take the risk. What risk? I agreed to pay any citation he receives, no? Maybe I was not speaking english or maybe Max and A-1 are just the most unprofessional inconsiderate plumber out there. He could have easily increased his rate to come back and make the customer happy. At this point, I doubt that he even attempted to come to my address and likely lied. I have numerous properties and have worked with many contractors and NEVER have I experienced this level of unprofessionalism. There are lots of plumbers in the area, I recommend looking elsewhere!!
UPDATE: I called another plumber and they came out right away, found parking and replaced my faucet without any issues! No excuses, no lies, great service, same price as A-1. LOL
Max was great - we had an emergency back up in our guest house - he came right away and after business hours and had the problem solved in less that 20 minutes. Super nice guy! Definitely would use him again.
First off, I'm a real homeowner and idiot when it comes to plumbing.
I came home one night after work and found a stream of water flowing down my garage. I called 5 other places that claimed to be 24 hours, but only Max (my new plumber for forever) answered. He came out to my place at 11:00pm and diagnosed the problem. He probably would have fixed it that night as well, but to repair the problem he would have to go through my neighbors house (I live in a townhouse and we share a wall).
Max came back, crawled under my neighbor's house, replaced a pipe, and only charged me a VERY reasonable amount of money. Heck, he even gave me a discount! Max could not have been a better plumber, both from a technician stand point AND his customer service. Can not recommend him enough.
Noticed garbage disposal leaking last night. Got a quote from Max over Yelp in literally minutes and he was at my place this morning. Very happy with the service and the speed.
I would have needed to call Max out today, except he fixed the problem last November! I no longer need regular rootings on my pipes.
I don't know why no other plumber wanted to come out and do a several thousand dollar job. Max came out, did it, was good at it, and fixed my roots-growing into the really old iron pipes problem.
I asked him to scope out and determine what the cause of the toilets backing up into the shower (gross) was. It was a blockage in my main (not sure about this) drain caused by roots. He would rooter it out, but they would keep growing back (six months turned into three, three into two, one into... weeks, you get the point). Finally, he ran a camera through there and showed me the various issues I was having. He replaced the pipe with ABS, which involved digging up my yard and creating a pipe-sized hole through the lower foundation wall of my house.
He did a great job and nobody can tell that he's here. The price was fair although I had nothing to compare it to because nobody wanted to come out for a competing estimate. The work was started quick and took about a week. By the time he was done, you could tell he was never here.
He gave me lots of great plumbing advice and seems to know local rules and regulations really well, even about plants/trees growing into pipes and stuff like that.
On a side note, Max reminds me of some of my friends and seems like he would be a cool guy to hang out with. He's funny and I remember one of his quotes about fitting under the house, he said (kind of like a cat), if the head fits... and dove under my house.
When I finally get my kitchen redone, I'm going to give him a call and coordinate so that he can finally rid my house of old iron pipes and be done with it. When he was last here to do the main drain (I think) replacement, he also did a clean (blow) out of my kitchen drain and said that he'd probably have to do it every 3-5 years (until replaced with ABS), if I recall correctly.
Lynda H.
07/06/2017 12:00:00 SA
I had turned off the water to my house to replace the hose faucet, and when it was time to turn it back on, the dial just spun around...no water. This, of course, happened on a national holiday. July 4th. Max was the only plumber to answer his phone, and he came right out and repaired it. Thank you, Max!
Girlfriend gianna clogged the shitter again. A-1 was there to save the day. Thanks again
R L.
11/02/2019 12:00:00 SA
Max is awesome! When my garbage disposal stopped working, he came knowledgeable and prepared. His response time was quick! He was also straight forward, honest, and reliable. What could've been a daunting task was made so simple and easy. W/in an hr, it was as if no problem ever existed. I would definitely go thru him again for other plumbing issues and would recommend him to my own friends. A-1 service from A-1 Rooter!
Max was great. Super reasonable, efficient, and fair. Totally recommend. He is on our preferred supplier list for all of our properties.
Quick, courteous, and reasonably priced. Max was so helpful and expedient. I had a leak and had to turn my hot water off to prevent flooding my side yard. He squeezed me in at the end of a long day to make sure I had water ASAP. At a reasonable hourly rate, he was able to take care of swapping out a kitchen faucet, toilet fill valve and flapper, and cap off an old corroded recirculation pump that was no longer in use (the source of the leak) in under an hour. After just one experience with Max, I realize how inept and inconvenient my previous plumbers have been. I wish I'd met Max years ago for all my plumbing needs. Finally, a plumber I can whole heartedly recommend to my real estate clients and friends for plumbing repairs.
Max responded to my quote request quickly and was able to come and unclog our kitchen sink on the same day. I also requested him to fix the stopper for a bathroom sink. When showing him the problem with the sink, he heard our running toilet and took a look at too. He came back the next day with parts to fix both problems. Now my toilet is working better than before and I have a working stopper for my sink.
After reading the reviews, I called Max. I own a rental and live 2 hours away. Tenants had a rusted standing pipe behind the washing machine that need to be replaced. I spoke to Max in the morning and he was at the house by 1pm same day. He was very prompt, professional, and knowledgable. I will us him again in a heart beat.
G s.
07/12/2017 12:00:00 SA
Had them come out to give an estimate on a new water heater. We had other quotes, some over $1000 more. Hands down the best price and reliable service. After all our estimates, this was the first time I didn't feel ripped off. Would definitely go back there for all future plumbing needs.
Max responded quickly with a quote. He cane next day and was punctual, polite, friendly, knowledgeable and successfully unclogged our double sink. I would definitely hire him again.
Great service! I had a plumbing emergency at 8pm on a Sunday night. My usual plumber is a M-F 8-5 kind of guy and the issue needed to be fixed ASAP. After calling several 24/7 plumbers, Max was one of five that answered or called back. He was by far the friendliest and most reasonable. He arrived within 20 minutes and was able to remedy the situation in less than an hour. He even gave me a discount on his original quote! Even my landlord was impressed and we will keep him on our list of go-to plumbers!
Dylan M.
06/11/2019 12:00:00 SA
Warren was quick to reply from Yelp quote and quick on text message. He provided a quote (including labor + parts) to repair a thermocoupler unit on my water heater on a Sunday and was able to come out Monday mid-morning to fix it. Water heater is working again and Warren was in and out within an hour.
Had a backed-up toilet and shower. Max was recommended by another plumber. Came out that day and fixed our problem. Great service and very reasonable (after checking out other prices). Would definitely use him again and already gave his name to my friends.
Elia W.
07/01/2017 12:00:00 SA
I met Max one night while he was doing a job at night for a neighbor. I ended up using A-1 when I found my main line had a leak in the meter box.
Max replaced old rusted 3/4 galvanized with brand a brand new copper line and shut off. We now have great water pressure and temperature control is also improved greatly.
Total it took about two hours for the job because I dug the trench myself to lower the cost. He also had a cool kit that he used to dig the hole under the sidewalk which was a big help as that is the hardest part to complete the trench, he was able to do it very easily.
I would recommend A-1 Rooter and Plumbing, Inc with 5 stars and will use them in the future.
kevin f.
11/08/2018 12:00:00 SA
Great guy. Replaced an old drain pipe under the house. Reasonably priced. Definitely recommend him to others.
So max is amazing and you should hire him right now. Was trying to install my new sink and had an issue with the shut off valve. Called him up, he came over in 10 minutes. Fixed the valves. Hooked up the sink. Looked at the shower. Left 30 minutes after and everything fixed. Called him after hours too and he waived his after hour rate cuz he wanted to be a nice guy. 95 bucks for the whole job, man is a life saver. You don't get him and you live in his area, you are missing out!
Very responsive. Very efficient. Has helped with two different issues in our house- clogged drain and dryer issue. Would 100% recommend him in the future for your plumbing needs.
Excellent service, consistent and reliable. Unlike dealing with most big corporations, A-1 provided personal responsiveness. Highly recommended.
Michele C.
08/04/2016 12:00:00 SA
I've used him twice, and was satisfied with the work and the price both times. Max is reasonably priced, does good work and is honest. We have had problems with our housecleaners putting unflushable things such as paper towels in the toilet and clogging our main line. Max was able to determine the cause of the clog and retrieve some of the paper towels so we had evidence to go back to the cleaning service with. I appreciate that he stated the price up front both times and there were no surprises.
Today was the first time in a year I didn't wait by my washing machine during the drain cycle. I actually forgot to listen to it draining. Three times this year between January and September I called a local plumber to fix the back-up in my drain. Three times it was fixed but the fix didn't last longer than 4 months. That is why I waited to write my critique of Max and A-1 Rooter and Plumbing. I wanted to know that the fix actually lasted.
My drain system usually waits for a weekend, holiday or both to back up. So when it backed up on a Saturday in September, I called the local plumber. Fortunately, he was unavailable. Why, fortunately? Because I could not wait for the local plumber and started looking through Yelp for another plumber and found Max. He was able to come out immediately and I told him what the other plumber did. I was taken aback when he did something different. He looked around the properity, located the sewer drain, opened it up and found about two feet of tree roots from a tree that no longer existed.
I am so happy. The drain is fixed and it cost less than even one visit from the former plumber.
I was in a real pinch and Max and A-1 were able to help in less than 24 hours!
Not only did Max take the time to inspect the issue with our one problem toilet, he checked the others in the house as well. Since we had just moved in he wanted to make sure all were up to standard.
He was thorough yet quick and the price was extremely reasonable!
If you have any plumbing issues A-1 is who you need to call!
Max was friendly, informative and went above and beyond expectations. I had an emergency and needed a clog undone on Sunday. He responded promptly, and although wasn't able to come in that evening- was there first thing in the morning and cleared not just the clog but cleared layers of roots from our pipes. All for a decent price! I'd highly recommend him. Thanks Max!
Ben G.
01/12/2016 12:00:00 SA
Great service! I had an emergency because the main drain was clogged and water was backing up and began flooding the downstairs bathroom...I tried using a rented 100ft snake from Home Depot but couldn't reach the clog area. I called A-1 and Max came over within an hour (amazingly fast)! He spent about an hour using his 150ft snake and cleared everything out!! He also came over the next morning to fix a nuisance leak...Don't take his service for granted - bookmark his number on your phone!!
A+++ For Service and price!
Andrew K.
08/10/2015 12:00:00 SA
Max cleared up my clog real fast. He was reasonably priced and very friendly. One thing I wish he did was call to notify me that he was running late, as I had to take of some time from work. I would definitely call him again if I get another clog
Amanda E.
05/01/2015 12:00:00 SA
A few days ago a neighbor posted about this plumber on the next-door neighborhood app. today my kitchen sink backed up as it does about once a year so I gave this guy a call, he showed up on time/same day and did a great job. My sink and pipes were being finicky and he stayed and worked it out and didn't charge me more. Great price & service all around. I will definitely be calling him again.
Len B.
12/01/2015 12:00:00 SA
We have used this company three times. Each experience has been excellent. Max is very bright, honest and his prices are very reasonable. He came recommended by a general contractor we respect.
Had a sewer backup at one of my rentals in Santa Monica. Cold dark and rainy night. Not only did Max show up on time, he tried to no avail for 3 hours in less than optimum conditions to snake the sewer line . Did I mention he was under the house!!! Had to return next day as my tenants baby had to go to sleep. Showed up first thing Saturday morning and in less than one hour discovered a fitting that was installed by a previous plumber incorrectly positioned.
Not only is he concerned, caring, knowledgable and personable, the price was fair if not cheaper than most. I enjoyed meeting and talking with him and feel fortunate to know I have a new go to guy when plumbing problems arise. I have him on speed dial. You would be wise to do the same.
Carla R.
12/03/2015 12:00:00 SA
Highly recommended! Max is honest, friendly and accommodating. Definitely my go-to guy for any plumbing needs, he should be yours too.
V A.
01/01/2018 12:00:00 SA
Max is a terrific guy! Fixed our tankless heater with no fuss! Extremely responsive and professional. We're happy and will go straight to him in the future for all of our plumbing needs! Highly recommend!
I called Max for a clogged shower drain. He came the same day and fixed the issue. His service, professionalism and kind manner far exceeded my expectations. I highly recommend his service. Great service at a great price offered with a smile!!! I will defiantly use A-1 Rooter for my plumbing needs!!!
E G.
08/10/2016 12:00:00 SA
Max was on it the second I called. He was at my residence in fifteen minutes and took care of everything. I recommend his service and thank him for all his efforts tremendously. He for sure is my go to guy moving forward.
I own an old English Tudor whose plumbing, badly installed when the house was built, has always caused me problems. Our guest toilet clogs often and always needs a rooter to unclog.
Happened again last week but my usual rooter guy was on a large job, my backup guy was also unavailable. I called A-1 and Max answered. He listened and showed up a few hours later when He said he would. He arrive with plunger in hand. I told him he'd need the rooter but he laughed and said he understood uncooperative toilets, especially older ones. He started plunging while explaining how the newer design dynamics were more efficient but he welcomed the challenge. When I was sure he was about to give up he changed the plunging angle and voila! A loud gurggle sounded and he stepped back with a smile and the toilet flushed perfectly!!! MAX THE MAGICIAN WAS IN THE HOUSE! With new faith I told him of a few reoccuring problem I had and he quoted a price and promised to return the next day. He did and as on his previous visit, left everything in perfect order! AND...charfged me twenty dollars less then he'd quoted because he said he'd found the old style parts easier than he thought he would. Does this sound like a fairy tale? CALL MAX AND FIND OUT!!!
Eli F.
09/11/2017 12:00:00 SA
Max is awesome and fixed our shower in a couple hours. He's super responsive and hard working. Best, he gave us a reasonable quote and then stuck to it, even though the job ended up being a little more complicated than anticipated. It ended up being $1000 less than one quote and just a bit better than another one.
Kate C.
07/09/2016 12:00:00 SA
Today, I had a gas range delivered from Pacific Sales only to find out that the contractor in charge of the kitchen remodel plumbed the gas fixture incorrectly.
Frustrated, my husband and I started calling around to see if anyone could come and re-plumb the gas fixture (We have been without a kitchen for 6 months, so we just wanted the stove plumbed and working pronto.) We called Max and explained the situation. Even though he was jam packed with clients today, he squeezed us in. Not only that, but he came ASAP. He was amazing!!! He corrected the contractors mistake efficiently and in a matter of minutes the range was working. Hooray Max!!!
We will be using Max again!!!
Rose C.
11/06/2017 12:00:00 SA
We needed help with a nagging running toilet issue that was beyond us. Max came, repaired it and even threw in a repair of the supply hose for no extra charge. He was fast, professional, knowledgeable, and really beyond nice in giving us a more than fair price compared to other quotes I had rec'vd. We made the right call! Thank you A-1 Rooter & Plumbing!
A-1 Plumbing rocks!! Came out to my house for a clogged drain. They were fast, friendly and reasonably priced. Without a doubt, I will call upon them the next time we have a plumbing issue.
This is the third time I have used Max for fixing my problems with plumbing. He is fast and efficient and seems to be able to handle any problem, and if not, he tells you that he can't...A lot of companies just come in and charge you and then can't fix the problem...Not Max...Give him a call ...he is a local guy and we need to support our local people....I am very pleased with his work...
Lia B.
01/10/2018 12:00:00 SA
A-1 came to our rescue! We woke up on a Saturday morning to discover that our water heater was broken, and when we reached out to A-1 to inquire about repair, Max responded right away and came over that afternoon to fix it. Max is super skilled and very friendly. After fixing our aging water heater, he also gave us some tips on things to look out for in the future. We highly recommend A-1, and will definitely call Max again for future plumbing needs!
Called for clogged toilet. They were unable to fix it with the equipment on hand and quoted me $450 for a bigger snake and to complete the job. I called BM Plumbing and they were able to do the job for less than $200. And I had to pay $75 to A1, ugh. To be fair, Max did try fixing the problem for an hour.
My bathroom was flooded with an inch of water. Max replaced both hot and cold angle stops in my bathroom with higher quality ones- nice. He is friendly, honest and fair. He did not make a mess and gave me some pointers on drying out the blistered wall from the water leak. I told him I have anxiety about future water leaks while I'm away for long hours at work and he advised me to simply turn off the main water supply to the house...and thought to myself why didn't I think of that? I would recommend him.
Yep. Two thumbs-up for Max. Showed up super-prompt, cool guy, did a good job, fair price. Very hard to complain here. Recommended vendor.
Carol R.
09/10/2015 12:00:00 SA
I had a plumbing emergency and called probably 12 plumbers. Max happened to be available and nearby - he came out right away, was super cool, fixed the problem quickly, and didn't charge much at all. Highly recommended!!
Max was prompt and ready to tackle a clogged kitchen sink. I appreciated his calmness and honesty, he gives great service for a reasonable price! Totally competent and honest company, I'd recommend and would use again
Max came down on a short notice this new year's eve as I had a bad clog upstairs in two bathrooms. He had given me a reasonable quote and he stuck to his word when he was finished with the job. He was reasonable being that it's new year's eve. Max was reliable, efficient, and down to earth. We had placed other calls and it made us feel that we would be in for a real surprise for a typical clog job. Good thing we decided on Max!
Amazing guy. Didn't charge me a cent. Here's the story: We had 10 people coming to our house for an event and I heard one of the toilets gurgling. That's usually a sign that the line is backed up and black grossness is about to come oozing from the tub and drain. I called Max, who answered the phone on one ring, told me his whereabouts and ETA and was here in less than an hour. He came, sniffed around, checked various drains, opened the cleanout valve, flushed toilets, sniffed some more, waited, watched, and concluded that the line was clean and that it was just an air bubble in the toilet and that all was well. He didn't charge me anything. I love when that happens. Thanks Max. Will call you again when the s*#t really starts to fly.
Paul D.
10/08/2012 12:00:00 SA
Had a major drainage issue and I called A-1 (spoke with Max). They came out and took care of my issue. I was quoted by another plumber much more. They did a great job and were reasonable.
I've had Max out for big jobs and small ones. From fixing faucets to installing a tankless water heater, rerouting pipes under the house, and running a new gas line to my pool heater. I keep having him back because his work is solid and I trust him. The gas line turned out to be a bigger job than expected, but he didn't alter his estimate and he stayed well past 5 to get the job done in time. I've been ripped off by other contractors, so having a plumber I can trust makes owning a home that much easier.
Dania S.
10/08/2012 12:00:00 SA
A-1 Rooter & Plumbing, Inc. is great! Max is honest and reliable! I've been using him for all my plumbing needs for years. He is always on time and fair in his recommendations. I've referred him to all my friends and co-workers! They are family owned and really do care about their customers.
Lauren D.
05/01/2015 12:00:00 SA
My experience with Max at A-1 was so positive, and I am a very satisfied customer. I called Max on a Sunday, and he responded swiftly. He was able to get to the house quickly, and when he arrived he worked tirelessly to fix it, even though it was a challenging job due to the location of the problem. Billing was convenient, and I felt the services had great value for the price. Max is also very friendly and easy to work with, making a challenging situation much more enjoyable.
Honest advice and reasonable rates. I was willing to do more extensive work to fix my issues but A1 suggested a simpler solution. All is working well now.
Max is great. He services my tankless water heater, and I find him reliable, trustworthy and fair. I would call him for any plumbing needs and would recommend him to anyone.
I would give this 0 stars if I could but unfortunately I do not have that option. This guy came to look at my sink and to unclog the shower drain. He did the shower drain, but did absolutely nothing for my sink. In fact, the sink was worse after he looked at it. Now it is leaking, the sink strainer washers are completely shot, as well as the nut. I have to get a new tail pipe. I probably can just do this myself watching YouTube videos and save myself a whole lot of money!
Max is the best plumber I've used in 17 years of owning my home. He was on time, honest, extremely efficient, and better priced than any other phone estimate. We had a major backup due to roots that had grown into our main sewer drainage line and choked 75% of the line's effectiveness. Max assessed the situation, rooted out the line and told me what bushes/landscaping to remove to alleviate the problem permanently. He then returned a week later once the bushes were removed to replace the clay drainage line and add a proper clean-out to the system. He was friendly, knowledgeable, and informative. I would recommend him in an instant. He's bound to become a big help and familiar face around my neighborhood.
Frances S.
06/09/2016 12:00:00 SA
So glad that we found Max. He is the first plumber that I feel comfortable with to work on our plumbing issues. He is very friendly, confident, capable and honest. Before starting on a project, Max explains what he is about to do, digs right into fixing the problems, then gives you the details of what he has done. He also will tell you of possible future issues, especially when invasive tree roots are present. His prices are reasonable. We now consider Max as our go to plumber.
Sorry to say A-1 does not really care about his customers. A few weeks ago, my plumbing had backed up. I called A-1 for service. We set an appointment for 9 am the next day. Not only did Max NOT show up, he did not even call. Needless to say I was extremely disheartened. I'm a good customer. Always pay my bills and never complain. The lack of reliability and professionalism earns A-l one star at best. You'd be well served to find another plumber.
leda c.
07/02/2015 12:00:00 SA
max meticulously looked at all the details to help us bring our fireplace gas valve out of the firebox. he ended up giving us several options, explaining each, and recommended a much smaller job than we thought we needed. he's honest, thorough, and gets it done!
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