Best Businesses in Arizona

Jason responded right here in Yelp - I had never used the messages platform - so I was the slow guy.  Anyway, I do love when companies are this responsive.  Certainly helps get the job done faster.

I had a plumbing emergency bright and early Monday morning! After getting the run-around with another plumbing company. I called Element Plumbing and the sent out a plumber name Rob who did an amazing job! He gave me estemets for two different options and he started out with the lowest estimate and if he needed to do more letme know in advance!! He was a nice gentleman and very clean in his work so happy to have water back on!! I highly recommend Element Plumbing!! I would give them 100 gold star's ifi. Could!

Had an excellent experience with 100% plumbing! After calling around the week of Christmas and not having success finding someone who could clear our kitchen drain quickly, I was happy to find them. They were prompt, professional, courteous and took care of the problem exactly as promised. Will definitely use them again in the future.

Dave did an excellent job replacing all my sewer lines inside my house, as well as installing all my fixtures and new bathtub.
Great communication, excellent work and very reasonable prices.
No hesitation to recommend him for any and all plumbing services!

Great experience with everyone I've met here. Special shoutouts to Mike who has come out to our house a couple times for maintenance/diagnostics. Appreciated his fast response, timeliness, and direct answers to our questions. Also Devante who was very knowledgeable and honest. No upselling here; just an individualized common sense approach that you don't always get with other companies. He took into account several factors to recommend a product that fit our situation perfectly. Can't recommend these guys enough

Obtained a quote and accepted it. Setup up appointment but he didn't show up. He tried to move appointment again and when I said that wouldn't work, he turned aggressive and said find someone else.  He then sent threatening messages.  Be aware, and very careful with this company.  UPDATE: after he read this review, he called me, swearing and threatening, then continued sending me long ranting texts swearing and calling me names.  I told him if he didn't stop, I'd have to call the police.  BE CAREFUL!!!

This company was on time. The estimate was correct and completed quickly. A new toilet is always a nice addition to the house. Thank you.

We had our kitchen sink back up. Referred to Go Go Rooter and plumbing by our regular plumber to snake the lines.  Called them at 10:00 am they said they would have someone out at 2pm. Dewayne arrived at 1:50. Checked the issue and got right to work. Finished by 1:30.  Awesome service, prompt, cordial and quick. Told us that it was a 6 month warranty, that if we felt it wasn't running as fast as it should to call and he'd be back.

I cannot say enough good things about Chris at Scottsdale Rooter Plumbing. I have a property in Scottsdale Arizona that needed a new water heater ASAP. Of course it's Saturday evening. I sent out a request for a quote on Yelp ( Chris has 5 stars) and within about 30 seconds of me doing that Chris is on the phone with me. I explained it was a rental property I needed to have a water heater replaced and how much would it cost to get that installed and he gave me the price which was the same as the final invoice   I then asked when  he could  put the water heater in. He said I can do it today which was actually this evening (Saturday and it would not cost anything extra for the weekend). He called my renter immediately after getting off the phone with me and had an appointment within an hour to get out there and fix it. This guy is great. My renter was over the moon happy with the quick service and I was really happy with the price.  Chris even gave me a $50 customer discount. I will use Chris for all of my plumbing needs in the future on this rental property. Thank you Chris I appreciate the  great job you did!!! Will highly recommend to friends and family in Phoenix! Customer Service just doesn't get better than this!!! A++++++ service!

Today Orestes, the owner, came out to fix the leak under my kitchen sink.  We have a 2-10 home warranty, which I filed a claim with them and they gave us United Plumbing & Draining Services, LLC.  I called within a couple minutes of getting the 2-10 work order and called.  Orestes answered.

I explained the problem and he asked when I would like him out.  I asked if he could come out today and he had availability in the afternoon (it was the morning when I called).  It turned out to not be the cold water valve rather a quick connect fitting from our reverse osmosis that the person that installed that system didn't do a great job of putting the fitting on.

Orestes wasn't sure if the kitchen faucet would be damaged in the removal of the quick connect fitting.  It turns out he was able to get this part out (with a lot of work) without damaging our faucet's plumbing.  He had to go out to buy the part and returned and got the leak all taken care of.  No more leaking.

I had also asked him if he does work on hot water heaters and he said he does.  I asked him if he would show my husband and I how to make sure to properly drain our hot water heater.  He went through the steps with us, telling me I should write the steps down, the order in which he did things, and the timing.  He explained why the order and timing, which was super helpful.  Our hot water heater isn't too old, 2.5 yrs old, but we had never done the yearly draining I thought we were supposed to.

Anyway, aside from the 2-10 warranty fee payable to him, I gave him a little extra for being so kind to explain and show us how to drain our hot water heater.  At first he refused the money, but my husband and I thought it was only fair he get some money by empowering us to help keep our hot water heater healthier for longer.

We are very appreciative of the good work Orestes did as well as him being such a decent person by making sure our leak was taken care (the root cause) and we were good to go.  So if you're in search of someone to do a good job, honest, give Orestes a call for your plumbing needs.

0/10 would not do business with this company again. Extremely rude and unprofessional.

Called them to ask them a question about a service that I (at the time I called) was 90% sure I had them perform on my house. Wanted to confirm I had it done and also see if they did a follow-up camera as I'm currently experiencing the same or similar issue in my kitchen.

Receptionist was a bit rude but said a tech had to call me to answer my questions. I truly don't think the receptionist understood that it was more of a administrative question vs. I needed a tech to come out.

Tech called me back. I tried to explain the situation but before I could even get it out there they went ballistic on me. Then they hung up. Then called me back to continue to go ballistic and all threatening on me.

I'm confident that the tech thought I was accusing them of doing bad work or asking them to come out and redo it. None of that is true. I was trying to understand what happened, if anything so I could get to the bottom of my current plumbing issue. I'm happy to pay for services and understand that sometimes repair services aren't completely successful and it's complicated as to why and often not due to any failure on the service providers part.

Staff here needs to take some customer service and communication 101. And some deep breaths. I wasn't even angry I was a very confused customer (I literally apologized for my confusion) who needed to ask some questions about prior service.  Now I'm angry bc I was verbally attacked by the tech. I blocked the techs number so they can't call me back and attack me again.

FWIW: I did receive and pay for services by this company a year ago- checked my credit card. I'm not even interested in knowing anything else at this point. I won't let this company in my home and have hired another local company to perform the work a year later without historical info.

Mike came out & took care of my issue today. He gave me a call in advance, showed up on time, was clean and presentable, and very professional.
I had Smith come out  once before and that guy was super nice too. I kept their magnet on the fridge and I am so glad I did!!!!
Mike helped me out with an issue with my toilet that's been bugging me. He listened to my description of the issue and he also quickly fixed my issue. He was in and out in less than 20 minutes! Best part - it was SUPER cheap!
I've always felt like the people they send out are so polite and professional. They give you the feeling that they are cognizant that you are a person - not just a job - and they treat you accordingly.

10 STARS!!!! :)