Best in Boston MA

We had a burst pipe in one of the coldest spells in Massachusetts history. We called many plumbers. Jim was the only plumber willing to fit us in on the same day. He did a swift, efficient and clean job. We couldn't recommend him more highly.

My family has been loyal customers of Doughty & Sons for decades. Prompt replies and top notch service!!  They are professional and honest. It's always a pleasant experience working with them!  I have recommended them to everyone I can!!!

Mark and his team provided fantastic service regarding both my exterior stair work off my porch (which requires more than necessary permitting in my town which he managed easily for me), as well as some fantastic exterior house painting.  Highly recommend Mark and his team.  Great people!

Amazing service, highly recommend! Called at noon on a Saturday and had a new water heater installed by 3pm! Wasn't even an emergency, just fantastic response and service. Very happy to have found a new plumber.

Great experience with All Drain Services.  Called for emergency toilet blockage issue that resulted in large quantity of water leaking from underneath toilet and through floor to lower level floor.

The representative was quick to call me back, offered to come late in the day on the weekend (6-9 pm) and kept in communication via cell phone prior to his prompt arrival.  

He quickly diagnosed the issue, removed toilet, snaked drain, fixed leaky seal and replaced toilet and cleaned up all his mess.  

Couldn't ask for better service...great job...thanks!

David is the best! He did the plumbing for our house remodel project -- putting in a whole new plumbing system for our house when we moved the kitchen to the opposite side of the house and gutted and redid 2 full bathrooms.

We highly recommend David. You can rely on him to do a great job with any plumbing issues you run into, but above and beyond that, he's responsive, arrives on time - or lets you know if schedule has to change, and he's reliable, and just an all-round great guy.

Bob and Ri

This guy is the real deal. No nonsense, highly accountable and impeccable finishing. I had a boiler breakdown this winter and just before we were to leave for a family vacation. He worked till 4am in the night and replaced with the wall mounted unit that works X times better! Very professional in providing the options, getting the equipment or replacement parts super quick and arriving on time. I thought he's fairly priced and upfront tells me with candor the available options. One of the best finds of a lifetime, atleast for us. Hopefully the next winter treats us better!

Today, Rob came to my house to replace my heating system...It used to be oil convert to gas...now replace with all gas...he has done a fantastic job...very professional and quickly...he came very early in the morning and was done around 5:30pmish...as promised he got it done in just 1 day...I highly recommend him...his performance exceed my expectation. I would rehire him for any heating/plumbing job any minute without any doubt....

Martin McManus knows his business very well! He did a great job and charged a reasonable price.
Linda, Miilton

We have used Mike for the past 5 years in two separate houses.  He has done multiple jobs for us (washer/dryer hook up, ejector pump install, outdoor shower install to name a few) and he is always responsive to my calls/texts and has a quick turnaround time.  I can recall one time when my water heater started to leak.  Noticed it at 7PM on a weekend.  Mike had a new water heater dropped off the next day, installed it, and called a company to remove the broken one from my property the day after that.  Mike is the only plumber we use and would not hesitate to recommend him.

Great service, even over the holiday weekend! On New Years Eve, my kitchen faucet stopped working.  Steve (the owner) came out within an hour and expertly diagnosed the problem.  The problem required  a second visit and within two days, the problem was fixed and the faucet works like new.  Despite the last minute call and the fact that it was over the holiday, he still charged me a very reasonable rate.   I will definitely use McCaffrey again in the future.

Wow these guys are good! Less than 24 hours after I called needing some minor service on my HVAC condenser, they've got it fixed, and at a reasonable cost as well. Super responsive, extremely friendly. They also quickly identified the source of the problem (where others had failed to recently) and offered to provide a repair estimate, but told me to check with the installer first because I might get a better deal. Are you kidding me? They show up and do excellent work and then, when they've got me right there with my wallet open ready to pay for additional work at whatever the cost, and they say hang on, check your other options just to be sure. Not a quality you find in the Hub too often. From now on, Quarry Hills is the FIRST company I call with any central air needs.

Unfortunately, a bit of a disappointing experience. I wanted to like these guys, too. I called these guys based on the extremely positive Yelp reviews when our boiler was malfunctioning and the heat went out in our house. They were polite and respectable, and even were available upon short notice and made me their first stop of the day.

However, they charged me $125 to diagnose the problem and explained what was wrong---that the piping was done completely wrong and was a terrible job. They suggested scrapping the boiler and piping we had and starting over, quoting me at $5000-$6000. The $125 fix they put into place, which they said they wouldn't guarantee, also didn't solve the problem---the heat didn't go up and instead the temporary fix had the boiler working for 1 hour before it went down again. It was the equivalent of pressing the Reset button, which we were doing on our own anyway. They also took some water out of the pipes, but with no hose.

My husband got a second opinion the same day from a family friend's recommendation of a company, and that tradesman took a look and said that there was no need to redo the piping. He said the piping wasn't done very well and wasn't pretty, but it was functional. In the end, this new tradesman spent 3 hours fixing the problem, replaced a part, and charged us for 1 hour of labor. Viola! We now have heat again. The tradesman also said taking water out of the pipes without a hose doesn't get air out.

These guys probably had good intentions, but we won't be using again.

My family purchased a new house only to discover a cracked sewage pipe in the basement that prevented us from using our bathrooms. Steve sent someone over right away and then quickly had it fixed after hours on a Friday evening. You can tell Steve takes great pride in his company and serving his customers. He is very responsive and does everything he can to get your problem resolved even though his guys are very busy. Thank you Steve!

Been having hot water issues for awhile now and they saved the day. Very fair pricing, glad I found myself a new plumber for when I need someone. Thanks guys!

Tim at New Age continues to be our go to guy for heating systems and plumbing issues. He came out again after the recent blizzard to make sure we had heat.  It's wonderful to deal with a professional and genuinely nice person!

Well, they were nice enough on the phone and  I would have liked to give them my business but they didn't really give me the chance. I called to see if they had something in stock. They said they'd call back. I called back when I didn't hear from them after a couple hours, they said they'd call back.....on and on.  Sorry guys but you never called so I couldn't buy anything.

I had a very different experience from the folks who gave this business 1 Star. I had a problem with my toilet and Jack sent someone the same day. A week and a half later, I had the same problem. Again, Jack sent someone the same day. And didn't charge because he gives a 1-week guarantee on the work. And even though it was passed that deadline he still didn't charge me for the second visit.

Finally I replaced my toilet altogether and Jack's guys were 1 hour late, but within the zone of tolerance, and Jack told me that on the phone that mkrnjng

The best part is, he picks up his cell phone every time and gives you good guidance on when the guys will be there. Some plumbers I've encountered in South Boston don't answer texts or voice mails. It is good to see someone who cares enough about his business to answer the phone when it rings!

Pricing was reasonable, too. In line with what I would have expected.

UPDATE
Last month my shower head stopped putting out water. I don't know much about this, but it seemed like the water was going somewhere which worried me. It was late in the day but Jack had one of his guys out the next morning, first thing. It turned out to be a more complicated job but another guy was in the area and came to help finish the job.

Very disappointed with the lack of service after I was recommended to GBP&H from another plumber.  If you did not want to provide me a quote, just say, Sorry, I'm too busy at this moment or I do not service the Metro West.