Captain Smith, E. J.
11/08/2012 12:00:00 SA
Reliable, professional, fast, and friendly service.
This is an honest business with a hardworking staff.
People usually aren't thrilled about having to call in a plumber, and i was the same way before Maddaleni Plumbing & Drain Service. Its gotten to the point where i almost hope for things in my apartment to break so my building manager sends these guys over. (the only thing he can ever get right) These guys are GREAT! and I'm honored to leave their first review.
The first time these gentlemen came to the rescue was after a toilet in my apartment constantly ran. It clogged without any of us knowing one afternoon, and flooded causing water damage to the building. The building manager was convinced we left the sink on or something? and was trying to get us to pay thousands for the damages. Not only did the two plumbers come into my place and fix the toilet which now operates perfectly, the main plumber (owner perhaps? i hope because he is a stand-up guy) talked to my building manager at length explaining what happened, and saved us SERIOUS money. The issue was never brought up again, until the next visit when the same gentleman came back for a sink problem, and asked about it making sure everything had worked out.
The second experience was equally pleasant. Our sink was having problems and i was relieved to hear a knock on my door. The plumber was in and out in a matter of minutes, but didn't leave before we got to exchange some nice conversation and a firm handshake. I snagged a few business cards from him on his way out the door to give to friends and that was that.
I'm not sure if people in and around boston look on yelp to find reliable plumbers, but i hope they do, and that this review of great service finds those in need.