Best in Boston MA

I usually never write reviews for anything because I don't like to register with websites when I can avoid it.  However, this company actually made it worth my while and fully deserves every good thing that comes to them.  I woke up this morning with a broken water heater...big puddle on the floor and NO HOT WATER.  I phoned about five highly-ranked companies from Yelp, three came to my house to give me a quote.  All of them wanted to charge me an arm and a leg and said that there was no way around it.  Then I phoned Kevin, the president of Big Blue Plumbing and Heating.  The first thing he asked me to do was to check the tank to see if it had a warranty, which would save me a couple of hundred dollars.  Since it was expired, we discussed other options for savings such as going with a smaller tank and so forth.  In the end I asked him to replace the tank with one of the same size and the cost was actually several hundred dollars less than any of the other plumbers I had contacted!   Kevin said his men would be finished with their current assignment within the next hour and sure enough, they were at my house exactly one hour later as promised.  They finished their job quickly and just like Kevin, were very kind, respectful and told me to call them if I had any future problems or questions.  I LOVE THIS COMPANY.  They need to be in the next issue of Best of Boston.  I will never need to look for another plumber again.

I received some very good information  from an experienced plumber.If your anticipating the purchase of a newer furnace give him a call first. You will be grateful and very informed.

I was very happy with the services that I received from Greg.  He was prompt, polite and repaired our plumbing problem at a reasonable rate. I will definitely call Greg again!

I have been using J & B for several years, but never posted my support before. I am so pleased with the quick response to any issue I have had and appreciate the fantastic work done by the plumbers.
Brian was here today and was terrific in explaining all the plumbing issues to me. His work is outstanding.
It is a pleasure to have someone work in my condo who is cordial as well as excellent at his job.
Thanks very much!

we needed to cap our gas line in the kitchen - they were able to quickly get us in at the very last minute, checked everything out, and got us fully taken care of within 30 minutes. quick, professional service-thanks!

I can't say enough about these guys. I had a broken garbage disposal and running toilet. After getting stiffed by another plumber closer to my house, I called Consolidated on a Friday afternoon. They immediately sent someone over and it was fixed within the hour. Incredibly responsive and professional. Love these guys.

I am a do-it-yourself-er that ran into trouble when replacing a toilet refill mechanism turned into a leaking supply line that required I shut off water to my entire unit. I called several companies that night, and Wayne was one who called the next morning. He was there by 1 pm, finished by 2 pm, including the supply line issue and the toilet mechanism replacement. The competing company wanted to charge a hefty diagnosis/service fee just to show up, never mind parts and labor. Wayne's fee was less than the competitor's diagnosis fee! This is the reason I have stopped using the competitor, and I'm glad I found an alternative in Wayne.

Heard of this company on a neighborhood feed.  Spoken of very highly by several folks.  Had a plumbing issue and called Monday morning.  Dave showed up the next day.  Replaced a 26 y/o frozen shower valve with a brand new one and was here and gone in 45 minutes.  As nice and knowledgeable a fellow as you could want.  Just got the bill.  Very fair.

1)  Quick response
2) Super qualified and nice guy-tradesman
3) Immediate and perfect repair
4) Completely reasonable bill

Am I missing something?

Unfortunately this review is not based on Scott's work. Rather the fact that I couldn't even get the work done. I emailed to set up a time for Scott to do an estimate. He was quick to respond and asked if he could come by that afternoon. He had about 30 free minutes and I didn't want to miss the opportunity. I took some time off work and he arrived right on time. We went through my plumbing needs, he took his time and offered several suggestions. He took about 45 minutes to go over everything. After each suggestion he would finish with I'll include that in my estimate.

I never got the estimate. Even after a friendly reminder that the work we were looking to get does was not an emergency, but something we wanted to get done fairly soon. No response. Nothing.

Despite the speediness of his initial response, this was a waste of both my time and Scott's.

Brian came the same day as I called for service. Had the repair done promptly.  I definitely recommend Damaso Plumbing and Heating

Mario swapped in a new hot water heater for us when our old one was producing brown water.  He was able to swap in the new hot water heater but had issues getting the power venting equipment working.  

After he left, the hot water heater kept shutting off.  I ended up having to spend a few hours troubleshooting and fixing the problem myself (a temperature shut off wire placed too close to the exhaust) after he was already paid.  

He charged $200 extra to remove the old hot water heater but left the huge cardboard box and installation garbage for me to dispose of.

He also charged us an extra $50 for his time because he had to come back to install a part he didn't have available at the time of the install.

I have used Hinchey Brothers for many years (15+) and my mother uses them as well.  They do our plumbing, heating and air conditioning, and have replaced our water heater and furnace as well as kitchen and bathroom plumbing..  They are careful, responsive trustworthy and very easy to deal with.  I also count on them for referrals to related vendors (such as chimney work.)  They are totally reliable and I recommend them without reservation.

We just used them on a project. The guys have sufficient stock on site, show up in a timely manner, are very professional and reasonably priced. We will use them again going forward.

I called them and they were able to come the next day. Pedro and his assistant installed a new garbage disposal I just bought. They also installed a new dryer duct that came with my dryer. They were done in about an hour. Friendly and professional. I would hire them again.

Your van is out of control right now in mass ave. Almost hit multiple pedestrians, tailgated the heck out of a little old lady and is just causing a scene. Shame on you guys. Shame.

As others have mentioned, they are insanely expensive and borderline fraudulent.  I was charged nearly $500 to have a simple garbage disposal replaced (normally about a $200-250 job, appliance included). It took the kid no more than 30 minutes to install but they later billed me for almost 3 hours of work.  When I spoke with them about this they took the installers word and said he was able to prove the length of time by reporting his GPS location during the visit. I live in the center of Cleveland Circle so my guess is he had a nice long lunch close by and, unfortunately, I had the pleasure of paying for his leisure time. What a wonderful company.

They came, they saw, they serviced!

We wanted a basic boiler service and a basic HVAC service. I reached out on Monday and by Thursday they were here. Robert came and he was friendly and helpful. He had a nice demeanor and we would certainly hire him again to come.

Response time was fantastic, and it was very easy to set up our appointment to get a new sink installed and a leaky toilet fixed.  Jim arrived not just on time, but a little bit early, and he worked diligently until the job was complete.  Friendly service, too.  Everything looks great, and we are very pleased with how it all turned out.  Would definitely recommend Pescatore Mechanical Contractors to others!

THE WORST COMPANY EVER! DO YOURSELF A FAVOR AND AVOID AT ALL COST!!!

On a Saturday, we experienced problems with our water heater, and we called the company to fix the issue. Plumber JOSEPH HERSEY arrived. He was very unhappy and complained that he had to work on a Saturday and kept throwing the F word and S word in every sentence that came out of his mouth.

Upon looking at the water heater, he said only one piece was broken and that he could fix it. After another 10 minutes, he said that he could no longer fix the heater and that we needed to buy a new water heater. When we asked him how much it would cost, he said he didn't know. Then he got out and came back with the new heater. We asked again how much the heater would cost, and again, he said he didn't know. After installation, he asked us to pay a whooping $2000!!! When we asked him why it would cost this much, he said, $2000 includes extra labor cost because he's working on a Saturday.

When we asked him more questions, he got angry. JOSEPH HERSEY POUNDED OUR KITCHEN TABLES LOUDLY AND KEPT SWEARING USING THE F AND S WORDS. HE THREATENED US TO PAY HIM. We then called Crescent management and asked them to give us a breakdown of the cost. The manager sounded very annoyed and didn't want to give us any information. She was rude on the phone and was yelling at us and again threatened us to pay!

We called Home Depot and asked about the water heater and the installation price. They quoted us $800 heater plus labor. Joseph also mentioned it's an ignition problem. In retrospect, we think it's very likely that we didn't need to replace the water heater. Joseph and Crescent Plumbing took advantage of our situation and just wanted to us to pay for extra.

So please, stay away from this company! Crescent Plumbing will send rude plumbers who will threaten you and cheat money out of you!!!