Best in Boston MA

I've been meaning to write this review for a while, it's overdue! Buss is an excellent company who genuinely cares about their customers, they are truly a find.

Matt has been so helpful in addressing several heating and plumbing issues over the past few months, including a new furnace installation and repairing a shower diverter valve; both complicated and urgent jobs. He is incredibly responsive and returns calls quickly, and takes the time to explain the issues at hand so you understand what's going on. He is an honest, knowledgeable, and trustworthy problem-solver, and is great to work with. It's refreshing to see his level of detail and knowledge.

I would highly recommend Buss to anyone!

I needed some extensive work done regarding a recent project with a new renovated kitchen and bathroom. Thankfully there are very few issues with my home in general, but the company I had used to do the majority of the work didn't completely do it right.
Since we didn't have a regular plumber, I figured I would just give Norwood Plumbing and Heating a call and see if they could come out as soon as possible. What had previously happened was that the last plumber who I called to make the transition from the old bathroom to new, to take out the old vanity. He had broken the pipe to the faucet, then kind of made a bee line out of the house........I did not feel too good about this. Luckily he didn't charge us and I didn't want him back, but he also left me with a broken pipe which I dreaded paying for, but knew it was inevitable!
Well, Mark Gordon and Norwood Plumbing and Heating to the rescue! I absolutely lucked out with not only an amazing plumber, but a great all-around guy.  Mark was able to come over the next day (prompt service!). He showed up early and was very professional. He fixed the pipe, installed the vanity, and was very meticulous while doing so, in every manner. He always asked me if I was happy with the positioning of it, and got my faucet and pipe installed in no time. He was also very reasonable with the entire job.
Mark will be my go-to-guy from now on with any of our plumbing issues. It's great to have a reliable, honest company that I can count on in the future! I highly recommend this company. A job well done! 5 stars.

Two thumbs up. My neighbor gave me Art Carey's number when my toilet wouldn't stop running. Art came the next day, fixed the problem and showed me what had gone wrong.
Prompt, knowledgable service at a fair price. What more could you ask for?

Paul is amazing.  Great communication, on time, superior knowledge and skill.  Highest recommendation.

Mike came to our house a couple weeks ago in an emergency situation (pipe burst and flooded a room). He dropped everything to come fix our pipe at 9 pm and was professional, knowledgeable, and efficient. He really saved us from major damage and made it so that we could turn our water back on immediately. Highly recommended. Thank you, Mike!!!!

You won't do any better than calling Eric Mouradian Plumbing & Heating to resolve your repair or new installation project. His communication and response to my oil to gas conversion heating issue was A+. Where many others had run away from it they stuck with it, got the information and parts needed and made the repair in short time. From field techs to office his employees were the best!

I recently renovated my house by adding bathrooms, and a second floor laundry. Tony and his plumber crews did an outstanding job.
What a great service by professionals. I highly recommend them.

Knowledgeable and courteous.  As a first-time home-owner, they were amazing!  Lots of patience teaching me how to care for and maintain my system.  Pricing was very reasonable for a couple of repairs I had done.  Great suggestions for future upgrades within reason.  Would definately recommend!!!

The best!  I called for a non emergency, lack of water pressure in my shower.  Drew called me back within 10 minutes and Juan was here within 45 minutes.  Solved the issue and gave me some great tips as well.  Could not be happier!

Out of all the people I saw and messaged on yelp, Craig was by far the best and fastest in responding to my message.  He was pleasant both on the phone and when I first saw him on Thursday when he came to install my water heater.  He was willing to come the same day I called him but I was not home.

When he got to my house on Thursday he looked at my water heater and gave me quote to install it.  He noticed that the valve to the water heater was old he did not want to use it; just in case it burst.  He walked through my house to find the water shut off but we couldn't find it (we now believe it is in the basement ceiling).  He then told me to call dispatch and he was extremely patient and waited until the city dispatch came to my house to turn the water off from the street (waited for an hour). Through the entire process he informed what he was doing and why he was doing it.  It gave me assurance that the man knew that he was doing (it helped that I knew some of the things he was talking about).  Since my house was old, he realized that I needed a ground wire installed, instead of waiting and coming back another day, he called his electrician who quoted me a price to get everything done.  

He was there for 5 hours and the price he originally quoted me stayed the same, even though he did some additional things and spent more time than he had probably anticipated.  He was great and he is first person I will call if I need additional plumbing to be done at my house.

Very good experience, would definitely call Mike again. Very reasonable, and you can tell Mike has a strong work ethic. Reliable and i liked that he has someone (marylou) answering the phones and helping you to arrange the visit, rather than having to leave a voicemail.

I have used Mark Calabro as my plumber for years and years.  He is the ONLY guy I call when I have some kinda of plumbing issue that I cannot resolve myself.  He has helped me out numerous times.  He is a wicked nice guy, and genuinely likes his work.  He's a licensed Master Plumber and works on his own.  If you are in the Winchester area, and need a good guy to depend on to do plumbing work for you - I cannot recommend Mark enough.
Word of warning: he is super-busy, so don't be surprised if he doesn't pick up the phone or call you back right away.  Persistence pays off with him - if you need him - you have to keep calling!  Annoying, I know, but the guy is in demand big-time.  I trust no one but him when I have plumbing issues at my place.

I've had two great experiences with Chris. The first was a discounted job for some basic repairs (installation of new kitchen faucet, repair of leak in shower) during which he supervised an apprentice. It was a win-win-win purchase for all of us, so I recommend any online deals that you might find for him if you need some updates or repairs.  The second time I called him was more of an emergency, when my hot water heater failed and flooded my basement. Chris was there in less than a day. His prices are reasonable, he is thorough, and he explains things well. Highly recommend!

We had a plumbing emergency on a Sunday night. I &C Mechanical came out right away and fixed the issue. Very professional and helpful. I would highly recommend

They did a fine job replacing my hot water heater ($3k+) but within a day of them doing so I noticed the neighbors AC (immediately next to heater and in a tight spot) was leaking. Pipes like this don't just break, they get bumped or kicked. Company acknowledged they likely broke it, but charged $379 to fix it. I'd avoid, plenty of other options

After a little misunderstanding about whether or not I needed to wait for a plumber (turns out they had a key to my place via the landlord), the guys a Beacon Hill Plumbing did a great job fixing my toilet.  The plumber that came to my place was surprisingly well dressed (oh the disappointment when I realized I wasn't going to see any crack), professional, and really nice.  Plus he wasn't that annoyed when my cat crawled all over him during most of his visit (she is really interested in anything having to do with the toilet).  If you live in Beacon Hill and you need a plumber, this should be your place.  The cute dog they have sitting outside their place on sunny days is definitely a plus!

We have used Papalia Home Services for the past couple of years. We have used them at first to maintain our two gas furnaces and central AC systems. When one of the Central AC systems failed we hired them to install a heat pump with a gas furnace as backup. We were very pleased with their service and hired them to install another heat pump to replace the other gas furnace and central AC system. Both heat pumps are now running very well and we are saving money while reducing our CO2 emissions. We have also used Papalia to maintain our plumbing and been very pleased. Papalia's staff are very professional - competent and courteous.  They come during their scheduled window and they are quick and efficient. Being part of Papalia's Planned Maintenance program gives you preferred scheduling and pricing. Papalia is very committed to making sure the resolve problems and they will stick with a problem until they fix it. If they have to come back they don't charge extra. Papalia is not the cheapest service - if that's what you want - look elsewhere. I've worked with cheap contractors before - and I have often regretted it. I think Papalia's service is definitely worth the money.  Strongly recommended!

Terrible customer service. Their advertisements on TV are total bunk. We had a leaky pipe and they hit us with an $1800 estimate. None of which was broken down. They absolutely refuse to give you the courtesy of a return call. I've been waiting a week to hear back from the plumber. I also called and asked to talk to somebody in management. I was assured I would hear back by the end of business. Well, that was a lie. That was two days ago and I've heard nothing. Avoid this business!!!