Best in Boston MA

I called late in the afternoon, and Mark answered the phone on the first try.  I was contacted within minutes by William, who came the next morning.  He worked quickly and efficiently, and was reasonably priced.  Stress free service!

I've hired Jim Richard for several jobs in my home in Somerville and am very satisfied with his work. Jobs included: new plumbing both gas and water lines for a kitchen and bath renovation. He also replaced a large portion of my house's vent stack. Jim is trustworthy because he arrives when he says he will arrive, and answers emails/texts promptly.

Sink leaked.  He was very responsive and explained things in a way I understand.  He did an excellent job.

These plumbers are nice, fair, and, do good work. They were really polite to us, even though I left a mess in the walkway outside with gardening stuff (nobody should have to step in my pile of dead slugs on the way to the basement) and my youngest kid wanted to watch some of the installation of our new water heater. They came on a Saturday and explained how some of the stuff in our basement works, as in where the big drain is for letting out water if the basement ever floods.

Terry did an amazing job installing a washer/dryer hookup in our home.  He takes great pride in his work, and it shows.

We have a 9 year old gas fireplace insert. I have cleaned the glass every spring, but apart from that it has never needed service. Last fall it started taking 5 - 10 minutes st start, so I searched Google looking for causes. I tried a few fixes, but again this fall it started doing it again. I found Berlanger and Sons on Facebook and made an appointment right there on Facebook! So easy and convenient.  Steve came over this morning and diagnosed the issue in under 5 minutes! Turned out it was the wall switch - I would have never even thought that could be the issue. Steve fixed it, tested it, tested the stove for carbon monoxide, cleaned it, cleaned up the area he worked in and left. It was so very easy! We have found a new plumbing & heating company! Thanks, Steve!

LB was great. A few months ago he helped my mother replace a water heater and did a great job for a reasonable price.

I remembered his good service and called him to fix part of my boyfriend's water heater. He was able to come the same day and was super communicative about his arrival time and even called us twice to let us know there was bad traffic and to confirm it was still okay for him to come.

Did a speedy job and even checked our dryer ducts while he was here. 10/10 would recommend Excel!!

Great plumbing! Friendly, professional, and honest. They went above and beyond the call of duty and left /came back to fetch a new faucet. Highly recommended. I will definitely use them again

Came through in a pinch. Follows through and returns your call. Did a good job at analyzing the problem and does the job right.

I had 6 licensed plumbers come give me the same quote for a remodel project, La Mattina's was the highest (double the other bids) and the most/only frustrating experience. The owner kept pointing his finger in my face when I questioned why his prices were so high and he would respond with I have been doing this for 30 years... call the building inspector, we are good friends. The gentlemen said he does not touch bathrooms for under $5,000... but also told me he pays his plumbers around $100/hr and that the job would take a day or two.... When I asked why he justified (payment breakdown) having someone pay him roughly $4,000 profit to connect  PVC pipes for a day he became so frustrated and rude I had to ask cut the appt. short because he was making me uncomfortable.I hope he was having a bad day and this was not an accurate representation of his character and a local professional. Although, he was on time and was knowledgeable in his field.

Van saved our Thanksgiving! The pipe leading to the kitchen sink was clogged and he was able to snake the pipe and clear out the problem quickly. We thought it was a lost cause trying to get someone to come out the evening before Thanksgiving, but we found Alligators Rooter on Google and Van was at our apartment within an hour.

Called to receive a quote to install a gas line for a gas grill. After taking all of my information the receptionist asked for my credit card so that she could charge me the $99 fee to come out for the quote. I informed her that I didn't want to pay a fee to then turn around and pay for the install on top of that. She explained that was the protocol and hung up me. I felt that was a bit rude since many companies give free quotes.

When it comes to your plumbing, do you really want to take a crack at fixing something, be unsure, and then hold your breath and cross your fingers every time you flush or turn on the hot water? Of course not. That's no way to live.

Call Patey instead of worrying if you're going to flood your downstairs neighbor. They come when they say they do. They're quick, honest, and they get the job done. I've been using them for years. They came out today to fix the float bar on my toilet, which was literally eroding away. I was going to try to fix it myself: I bought the new materials, even.

The guy pulls it out and tells me the old one was made of stainless steel, which is a total no-no--they should be brass. So you also might pick up some helpful tip, too.

Be aware they charge a trip fee of $35 dollars, plus it's $88/hour for labor, half-hour minimum. It's a small price to pay, though, for not having to worry.

Our main sewer line backed up today, and the water was rising in the basement sink. Called Roto-Rooter and John D was on the site in 30 minutes. Two and a half hours later, all was clear and the work was beautifully done with a good explanation of what happened and how it was fixed. Amazing service and good value for the price.

This plumbing company is absolutely amazing ! They offer skill and knowledge to any plumbing and heating needs.. I have used them several times.. they are reliable and offer reasonable prices..
Charlie, Paul and Pace are all highly skilled at their trade.. they are busy because of high demand for their services, but certainly worth bringing them in for a job !

I just had to call them because my furnace was not working. I had no idea what to do. Its freezing out and there are four kids in the house, so I was panicking, but they put me at ease by answering the phone immediately even though it was well past 5:00. They came out to the house within an hour and fixed the problem.  I am so grateful. They are the best.

I need a Plummer to connect a cold water line for my refrigerator. I asked a community group for recommendations and was Sharp was a good company. Went on their site in the evening and had a response in the morning. Spoke to Ranna who was wonderful to deal with. I got an appointment the same day. Carlos was professional and friendly. He didn't leave until he know the job was complete. He arrived wearing a mask, gloves and shoe covers on. Aside from being a great company they were less expansive than other estimates I received

pann left me with that bad feeling you get in your stomach when you are sure you've been taken, like the classic dishonest car mechanic who does unnecessary repairs and overcharges for parts. i guess it could have been worse, they did actually did the repair in a timely manner, and it was on our heat during the winter, so kind of an emergency. i just wish i'd had more time to research alternatives, because i have to think there are better choices out there.