Best Plumbing Services in Houston, TX

Never actually used them. Tried calling them  a couple days in a row (Thursday and Friday), and didn't get a call back until Monday. So not sure how their service is, but call back is what my review was based on.

Brian
and Jesse did a great job.Will use them again.They were on time and explained everything.Had been without water going on 3 weeks.Was given a appointment the next day.Great service.

John was the first to respond and make himself available for my emergency plumbing request sent to various businesses via Yelp on a Friday night. I sent him a few pictures of the leak prior to the appointment and he was able to give me a ballpark estimate right away. He kept up good communication via text message and arrived punctually.

During the job he was honest, professional and thorough, making sure that everything was good to go before leaving. It was pretty clear that he enjoys the work that he does. When the water pressure dropped again a few hours later (which ended up not being his fault), he came back out for free and stayed for as long as it took to identify and fix the root cause of the issue. He was happy to answer all of our plumbing-related questions and offer advice to prevent these issues from reoccurring in the future.

We had a clogged drain that made the washing machine, the pool backwash, and a toilet drain (all on the same line) overflow. I tried fixing it myself by renting a snake from Home Depot, but couldn't. Plumbco was called because of very good online reviews. I explained to Gary what the problem was, and the three places where the water had overflowed. He said it would cost $196.00 to open the line. That sounded like a lot, but we needed it done. Gary and his partner used a big snake to open the main drain, but the 10-foot stretch from the dishwasher to the main drain remained closed. He said opening the main line usually fixed the problem, but he would need to get a different snake from his truck to finish the job. He said he would do it for an additional $98.00. I objected because we had agreed on a price to open the line, and the dishwasher drain was part of the problem I had showed him in the beginning. I said if his initial quote had been almost $300.00, I would have looked for another plumber. Gary argued that if I had to rent two different snakes, I would have had to pay more. While this is true, he is the professional and quoted a price that I agreed to. He already had the equipment and just had to walk 30 feet to his truck to get it. Even with using the second snake they were there for just 20 minutes. I would think being paid at the rate of $588.00 an hour would be enough for anyone, let alone $882.00! Incidentally, I paid $196.00, as agreed.

Update- Gary B. messaged me shortly after I posted my Yelp review. He said, It is so sad that people like you have to make bad reviews because you could not do it yourself and don't want to pay a professional. Actually, I did want to pay a professional, and good money at that! My review is a factual and honest account of my experience, which is what Yelp is for. Since Gary could not challenge what I wrote, he attacked me instead. Now, that's sad.

2nd update- Now Gary B. tells me he is notifying my employer about my review. Not sure what he thinks that will accomplish, but I don't care for the attacks and threats. Beware, neighbors!

Right choice was very available to answer all my questions regarding a water heater project I needed done. They educated me on the difference between on demand electric vs a smart tank water heater and helped me choose the best for my home. They built a platform for me to get my new water heater back to code and at the right height and also helped me to fix some piping issues that arose during installation. The team was professional, thorough and polite. I'll be calling them again when I need to update my toilet. Thank you Travis and Justin for your expertise.

Hector was very professional. He came on Time. Completed the job without difficulty. Left no trace of him even being there. He was honest and his quote before coming was honored after services rendered. I would recommend him to anyone.

Kim of Drain control has done a very fine job fixing my tub drain that corroded away after a few years.  I tried to do it myself but his experience and the special tools enabled him to to the job quickly.  I have an old home and he saved me with a previous problem in my kitchen.  I find him very dependable and a very experienced plumber to tackle any plumbing issues.  I definitely recommend Kim and Drain Control to take on any of your plumbing issues!  Thanks again Kim!

Hugo really wowed me. He did 3 jobs for me today, one fairly complicated. The results surprised and delighted me--and he charged less than I expected. I would DEFINITELY use him again.

Chose them and 2 others from online reviews.  The promptness is clarity in their responses made me select them.  They were available when I needed thankfully and showed up on time.  Gentleman that came to repair were shoe covers, came prepared with all parts since I had sent video of leaking water line that's for a fridge.  Repaired as expected and quoted, did have to cut sheetrock but was super careful and cut out as minimal as possible.  They did provide sheetrock repair referral but luckily there was some new construction going on at other end of neighborhood so grabbed one of the painters and they fixed sheetrock and paint within 2 hours, it was all done!  Great respectful team to trust for plumbing !

Awesome job, came through within the same day even during the storm and risky road condition. Def recommend these guys!

I've used Nathan Renfro's plumbing services for years. As a real estate broker, having trustworthy and skilled trades is a must for me - for my clients to use and also in my own home. Nathan is prompt, a great communicator and works to get it done - fast! You can tell he is very knowledgeable since his diagnosis and repairs are very quick. He has never let me down on my own home or when I refer him to one of my many clients. Thanks Nathan!

Thanks for the reply.

Let me ask you a question please,
If you can't understand someone because of accent or because of a bad phone connection..
What you will do?
1)You will just hung up the phone?
2) you will say:  sorry sir, can you please repeat it?
3)you will say:  can you call back? because there is a bad signal connection

I do appreciate your reply and apologize, but I don't buy the excuses that you made..
Customer service is basic in every business, and I don't appreciate when someone hung up the phone on my face just because he didn't understand me...
Moreover,  the ton he had was not welcoming at all..

When I place an order in Macdonald's I get better experience then with your guy.

Alex was great. He was professional, clean, punctual and honest. He came in to do a simple job with a good price but I also asked him about other jobs and he did not push and even told me they were not necessary. He even showed me some things about the house I did not know to keep an eye on. I will be calling him for any future issues.

Job was done properly and on time (on weekend, but it was not an emergency, so I could have waited). Plumber showed up 5 minutes earlier that scheduled, made recommendations on how to perform the task the right way. Very nice guy, gave me another end elbow for free, just in case. The business owner contacted me in a few days to follow up, very honest, friendly and customer service oriented guy. Will definitely use them again in the future

$480 quote from pictures sent; 30-minute service - main water valve repair. I had to call to schedule an appointment (even after using their chat feature). Guys walked up stating $480 repair without actually looking at the valve.
Also had to call to get a receipt 5 days later. The receipt had no breakdown of parts/services. Just quantity of 1 - $480
Work van said Senior and Vet Discounts... nothing listed on website.
I will shop around next time... my advice is you should do the same.

GREAT SERVICE! We had a leak in our downstairs powder room. Called around 9am to get someone to come out for a quote or to fix it if possible. They first told me it would be early afternoon before someone could come out, but later called and told me they could have someone out before noon. Met with David and he told me we needed a new toilet due to a hairline fracture in the bowl as well as leaking from the underside. Made a trip to Lowes as soon as possible and called back to ask if they could come install it ASAP. It's now 3:45pm, on the same day we found the leak.. and we have a newly installed leak-free toilet. I couldn't be happier with the service!

Pros: Carl proved to be a honest, caring professional. The work was performed quickly and he cleaned up around the site that wasn't required of him to do. He listened to my concerns and attempted to find the problems as best he could. My family and I felt very safe with him in our home.

Cons: Just as another customer added..for the price, he could have suggested how to fix this without such a large price tag to the consumer. Obviously, that takes some money away from the company, but in the long run, you create long-term loyal customers.

Contracted through HomeServ to prepare outside leak at water line.  Once scheduled, they kept us informed of changes.  Although our appointment was moved out twice, we were pleased overall with their service, quality of work, and timeliness and would likely use them again.

I have mixed feelings here. To their credit, they are one of the few 24 hour plumbers who isn't lying.  They had a tech out first thing the next morning on a holiday weekend for my leak.  But their prices are abusive. In my opinion they are 3x the market price.