Best Plumbing Services in Houston, TX

So as a follow-up to the first time one of their reps (Jason) came out to provide services, it's been nothing but top-shelf. His recommendations on services that were better suited for our house have been spot-on, and the follow-up techs (Donald & James?) were prompt and equally as competent and helpful. They also recommended services that were better suited to the issues we had, and in fact were able to reduce the cost of the service.

And just to top it off, I actually don't cringe when I call their front-office for assistance, as can happen sometimes when you call asking for help. In fact, it really has been a pleasure working with Lia & Amy, who have been very helpful & patient in answering my questions and responding to requests. In fact, I was calling to verify service but forgot that I was calling after hours; didn't matter, Lia responded and called me, still working late, and was able to verify the information I needed.

They're local, honest, technically competent (and licensed) and I can't recommend them enough. We'll definitely continue to use them in the future.

Called at 2pm on 12/18 to get a plumber out to fix an issue. I was initially scheduled for the next day, but he was able to get someone out that afternoon. By 3pm, Pablo was arriving and by 3:40 he had finished the work and everything worked again.

Explained the problem well, didn't overcharge (based on a couple other quotes) and actually showed up unlike my earlier appointment with another company.

Quick response and came out same day to repair cracked pipe just off meter. Very professional and fair rate. Will definitely use again when have a plumbing issue.

NON RESPONSIVE! My hot water heater went out.  It was under warranty and the manufacturer recommended this plumber.  I called and explained the situation and had a case number from the manufacturer.  The woman who answered, Carrie, wouldn't even set up appt without an authorization code.  She wouldn't take the serial number the manufacturer gave me, repeatedly interrupting me. I offered to get the manufacturer on the line and she said that was my issue.  RUDE.  Found out from the manufacturer that an authorization code is given to the plumber once the plumber determines the damage and the manufacturer AUTHORIZES repairs - thus, an authorization code.
The plumber came out and said the pictures the manufacturer needed he couldn't get unless he damaged the unit.  
I called the manufacturer - then called Carrie- another rude woman answered - and she said she didn't want to talk to the manufacturer - but he was on the line and said it was ok to damage the unit to get the pictures.  She said the plumber would come back out either this afternoon or the next morning.  She will call me back in 5 minutes.  I called 6 hours later and was told he would have to come out in the morning. NON RESPONSIVE.   I called at 8:30am the next morning for ETA and was told they weren't coming because they didn't  want to work on the unit even though the manufacturer authorized it.  NON COMMUNICATIVE.  Why did I have to chase them?

I called another authorized plumber, he came, got the pictures the manufacturer needed and fixed the unit.  He said the answer HOT WATER GUYs gave me was a cop out because they probably didn't have the expertise.  I could of lived with that answer.  NOT HONEST?

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php