Best Plumbing Services in Houston, TX

My husband hired them based upon the Angie List reviews. I think he/we made a mistake. Actually, I know he/we made a mistake. Our hot water heater died, and we hired them to replace our old one. It sounds like a simple fix. Wrong! In less than a week, we had to call them out twice because we didn't have any hot water. The owner told me that they were going to come out one night, and they never showed up. He then told my husband the next morning that I misunderstood him. No, what you did was lie sir. I went to take a shower tonight, and we do not have any hot water. Looks like we will be calling them for the 3rd time now. Did I mention that he have not even had this top of the line water heater for less than a week? I wish we would have another contractor $1000 to put in a new hot water heater.  I know not having hot water isn't a huge issue in life in general. I really hope that we just have some freaky dud water heater, and that all of their products and services are not what we have experienced so far.

Pros:
- Service workers are respectful and courteous.
- They offer a 10 year warranty on water heaters.
- They answer and return phone calls.

Cons:
- Products are faulty.

These guys are great! They came on time, fixed my issue in a  short amount of time and were profession.

Very prompt, professional, friendly and reliable. We appreciated the consistent communication. We knew what to expect. There were no hidden charges. The cost was exactly what was quoted. We gave David's business card out to our family and friends. We highly recommend this business.

From the start, they were great. Very accommodating: I called on a Sat AM after having been told by a few other local plumbing companies that I had to wait over 2 weeks to have someone service my tankless water heater. Brittany (sp?) was incredibly helpful and resourceful over the phone and Brian arrived at the appointed time (within 2 hours), efficiently cleaned/flushed my heater and took time to answer all of my questions. Overall very positive and professional experience. Problem solved, great experience.

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