Texas Plumbing

Have used them two times. No fuss. Simple, direct, and quick service. No upwelling or unwanted frills. Just get it done  execution. Nice people and responsive too.

On Christmas Eve I was made to wait at home the entire night on a promise that they were working late (I called multiple times to assure that I was being covered that night) , Only to be told via automatic text that I had been pushed back to Christmas Day . I missed a yearly gathering with my family so I could get my pipes fixed last night , I refuse to wait around all of Christmas Day on a maybe at best . Thanks for nothing y'all !!! ( Rescheduled at 10:18 pm after waiting since 6 pm )

No hot water to the guest room tub. Called Texas Plumbing and a serviceman came out the next day. James correctly identified the problem and fixed it, in time for our guests to take a hot bath. We were quite satisfied with his work.

Got some water stain on the ceiling. I'm a pretty DIY person, so I cut the ceiling trying to fix it myself, but couldn't even locate the leakage.
Called Nathan up since they are located quite close to my home. They quickly located the issue was the loosen bath tub drain cover. The leakage was small so hard to notice. Glad they were able to spot it. Sometimes, I have to admit DIY just can't match professional's experience.

They quickly fix it with a reasonable price. Great job.

4 visits, holes in 2 walls, and $895 to cap a leaking recirculating line (that we ultimately had to find for them). Late twice and no-showed once. I shudder to think what it would have cost to complete the bubble testing they wanted to do...on a line that would be re-routed anyways.... .

I've used Nathan Renfro's plumbing services for years. As a real estate broker, having trustworthy and skilled trades is a must for me - for my clients to use and also in my own home. Nathan is prompt, a great communicator and works to get it done - fast! You can tell he is very knowledgeable since his diagnosis and repairs are very quick. He has never let me down on my own home or when I refer him to one of my many clients. Thanks Nathan!

We hired Texas Plumbing to change a hot water heater in our rental house.   They came out the next morning and it was done in three hours.    They are coming out tomorrow morning, a Saturday, to check out a leak.   Response is fast and friendly.

Texas Plumbing on Woodwind did a great job fixing my freeze busted pipes. I texted them Wednesday and they were out today while other plumbers had quoted me A MONTH wait (wait times are very long right now in February 2021 because of an awful storm that got as low as 10 degrees, lasted several days, and froze all the pipes). They spent about 4 hours fixing 3 leaks in the attic, bill was about $1200.

My family can finally shower again!

Discovered a major leak on my main waterline right at the house late yesterday. Call Nathan at 9a, he said he'd be there at 10:30 and he was. Him and his helper worked in the rain for one hour. Disaster before Thanksgiving averted, thanks Nathan. I highly recommend Texas Plumbing to all Westbury residents.

Extremely disappointed with the communication and professionalism from the owner Nathan. I had Texas plumbing come do a remodel project for my house, moved drains and gas pipes. His men did the work, they were great until I started having issues with the city inspection and a gas leak that seemed to be inconvenient for the owner. I called and texted the owner about the gas leak, but he never reached back out to me. I ended up having to pay someone else to fix his work and was left without hot water for two weeks!!!! I would not hire this company again due to the lack of communication, and complete egocentric attitude he has. I was so sad to find the gas leak when in fact this was his job to check after moving gas lines. communicating with the owner on this project, he was demeaning, over talked me and down right awful. If you hire this company as a woman be prepared to be ignored, not spoken to properly and over talked. Don't use them.

Dishonest, said they were coming for three days, then finally called to say they'd be there in an hour and never showed. I called after having waited for three days for service when it had been promised the same day and spoke to someone who said, sorry I was over promising things to people She then said hey, you can see if another plumber can help you because we won't be there today or tomorrow and we don't know when we'll be there. So my recommendation is that you take the advice that she gave and see if another plumber can help you because Texas Plumbing is no good.

Quick, transparent, and efficient. Being able to shower again is nice!