Best Plumbing Services in New York

On the Sunday between Christmas and New Years our main house drain became plugged.  We unable to use any water in the house because of this.  I called Hoffman Plumbing (based on Yelp reviews) and left a message.  Rich Hoffman returned my call within the hour.  He needed to contact his co-worker to join him on the job.  Rich kept in touch with me via text, several times, to keep me informed of their arrival status.  They came mid-afternoon, assessed the problem and fixed it.  It was a difficult repair but they had it resolved within a few hours.  The price was fair.   I hIghly recommend Hoffman Plumbing as I was impressed with both his quick response and good service.

Gene helped me out when I was in need of emergency plumbing help. Not only was he able to take of the problem but walked me through the different options so that I could make an informed decision. Response time was fast and the service was very reasonably priced. I know who I'll be calling from here on out.

These guys are outstanding.  They showed up when Richard said they would and fixed the leaky pipes under my kitchen sink very quickly.  He charged a very fair price.  I would not hesitate to use them for a bigger and more complicated job.  It is not often that you see a tradesman who consistently gets five stars from all the customers who post, but now I understand how Richard and his brother have managed it.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

Flo-Rite went above and beyond to provide us with quality service. Even though they were later than expected, once They arrived they installed Both our toilet and faucet perfectly. And the plumber was such a friendly guy too.

We will use Flo-Rite for all our plumbing needs moving forward!

Whenever I've had issues- I call and they immediately know who I am and what the layout of my plumbing is. They arrive quickly and prepared to handle all my needs.

This plumbing company is the best around,  it's been in the family since 1929, I would recommend them to any of my family or friends, The guys that work there are friendly and get the job done yhe right way

Not sure how you rate a plumber. Cost? Well, they weren't inexpensive. I had to
have the insides of three toilets replaced as we finally tired of each john's
idiosyncratic nature when it came to jiggling handles to get the flappers to close.
And yes, it is a simple job for almost anyone to replace the ballcock and
flapper; but due to my own physical limitations due to age and operations, not a
choice. So I paid $680 parts and labor. How about rating on professionalism? The
young man who arrived was prompt and courteous and he did give me the price
upfront. When he began he discovered a problem with one of the pipes and that
had to be replaced. And two of the other johns had some corrosion about the
bolts and that meant they had to be replaced and new washers were needed. All in
all it took almost three hours for this simple job. But I give kudos for
professionalism. Everything was explained and if I had been able to do the job
myself, I would have missed what could have turned out to be major problems down
the line. Overall, a good experience and if you need a good professional, I
would say give this company a chance. They take MC and VISA. I would have them
back. And their work is guaranteed for a year.

My father's shower was in bad shape--no hot water, very low pressure water stream. I messaged In-Line via Yelp and Stan called within the hour to follow up. He was over at my dad's the next day to review the job, quoted us a fair price and fixed the shower that same day. My dad was very satisfied w the service; apparently involved removing a cartridge that was quite stuck and difficult to dislodge. These guys are friendly prompt professionals who know what they're doing and charges fair price; would highly recommend them.

Kellam and his team are extraordinary. Kellam is the most communicative, honest, clear, and straight forward handyman I have used in 15 years as a home owner. His integrity and work ethic are unparalleled. He is skilled. But most importantly, he is trustworthy.

I am a small business in Douglaston and was deperate to clear a clogged main waste line.  I reached out to the previous business, RotoRooter, who had cleared 2 previous clogs in the past 60 days.  Johnny was quick to respond to my request and fairly priced.  I had originally choose RotoRooter in the past at my plumbers suggestion of the great warrantee.   Not so much!  Johnny was pleasant, quick, and reasonably priced.  He came apporoximately when he said he would. About 2 hours.  He cleared my stoppage and suggested ideas to prevent future issues.  He didn't dispargage RotoRooter and was 1/2 their price.  Sadly, but gladly I will be using him in the future as my issue is with women flushing items down the toilet that are not meant to be.  
Thanks again for your prompt service.  As a small business owner who relies heavily on reviews for marketing.  I am happy to recommend Johnny if you should ever need his service.
Thanks again.

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

Letter to Joseph Kennan( Bob's Lawyer)
In August I contacted Bob McManus, as he was an approved plumber on my cooperative's list. As soon as he answered the phone I greeted him, introduced myself and asked him if he works on cesspools in Breezy Pont. He said he did. I explained to him that I had a cesspool in the front of my house that was not able to handle all the plumbing that was going into it and I wanted my shower and sink water from my bathroom rerouted to a cesspool located in the rear of my house. I explain to him that it was full of sand for many years. I explained also that I had a laborer that would come and dig it out. He asked me if the laborer knew anything about cesspools and I told him no. He said just have him take out the sand that was inside the cesspool and do not have him dig out around the cesspool that he would take care of that part.  We discussed in detail what needed to be done as far as refurbishing (for lack of a better term) the cesspool.   He explained the outside of the entre cesspool would be dug out and lined with a material  that allows water to drain yet won't allow sand to penetrate through and also that gravel would be placed all around the outside.  I knew all about this and was happy to hear Bob was experienced and was able to assure me this would be done properly.  He also explained how everything would be sealed up nice and tight regarding the hole that was being made in my back wall in the basement.

On August 18 I had the laborer come and dig out the cesspool. Bob was actually in the area and came by and looked at the man that was digging out the cesspool while he was standing in the cesspool. He told him in front of me to take out about another foot or so which he did until he hit water. I texted Bob told him it was done and explained he hit water.

Bob's men were supposed to come here two days later on August 20 at 8 AM. At 8:24 AM I texted Bob because no one showed up. He said they were coming, which they did at about 9:15 that morning. They proceeded to do the plumbing work with rerouting the piping from my sink and shower to the back of my basement. They had to make a hole in the foundation wall to bring the pipe  through to the cesspool which they did.

I noticed at 1:45 that they never started digging around the cesspool and there was no delivery of gravel. When I asked the guys when they were going to start doing that, neither of them had any idea what I was talking about. I texted Bob immediately.  In the text I said to him, your men don't know anything about digging around the cesspool or the gravel and you said you were going to put around the cesspool.   His reply was, yes you're right we will need another day. Shortly after Bob came with a few bags of gravel about 5, 40 pound bags of gravel. One bag of gravel is about the size of a shoebox there would be much more gravel needed to surround the entire cesspool. He also was using the wrong gravel a very small pebble like gravel that is never used. He had his man dig a couple of holes in random spots and dump a bag in each hole. It does not make sense to dump gravel at the top area of a cesspool as you want it to drain starting from the bottom up. He insisted that it would be fine he followed that by saying let me know if it doesn't drain but you should be fine.

Bob also had told me the holes that the pipes were going through would be closed up and sealed properly. That was never done. I had to contact him again about sealing the holes. He had someone come back that following Monday to do that. He actually had to use spray foam that I had already in my house to seal it up temporarily until he brought the metal piece to put around the pipe against the wall.

Later on I found a huge hole in the block of the cesspool that my fist was able to fit through.(probably hole that was used for line years ago) That hole would allow sand to spill in and continually enter the cesspool. Once again he had to send one of his men back to place a piece of tin over that hole and bang it in so the sand would stop pouring into the cesspool. Later I wound up getting some bags of gravel to dump around that hole  because it wasn't covering the hole completely still allowing sand to seep in.

When we agreed that Bob would do this job he was going to do it exactly like he said and he only completed half of the work. I paid him $2000 to basically reroute my water and run a PVC pipe. His men worked from 9:30 to 3:00 with an hour lunch break  where I barbecued hamburgers and hot dogs for them.  

I actually had to pump a few days ago because the water was approaching the pipeline. If it did,  then I would have water backing up into my sink and shower. BOB owes me $1000. since he only did half the work.  Now he and his lawyer deny he was ever doing work to my cesspool.  OUTRIGHT LIE!

Great service from Paul C. He called to confirm the appointment, and was prompt, thorough, and efficient.

For some reason Yelp won't let me update my original review, so I have to rewrite the whole thing. My last review was about a page and I can't copy paste, so oh well.

Update: 3/5 stars (original was 4/5 stars)

We had a forced air humidifier put in through Ryan

Ryan's prices were competitive (not cheap, not expensive).

The technician who did the work: Brian

Unit: April Air 600 (manual set, not automatic)

Overall the work was good. It was put in on 12.2016.

The only issue is they had to fix it twice now, once raj year.

The first time was 12.2017. It was minor issue with the line being clogged. They blew it out and all was good. Now I also check it more often just to make sure it stays that way. This may not have been preventable, I'm not sure.
Ryan charged @$80 for the visit.

The second time was the selonoid failed. It automatically stops / allows water to pass to the filter, and only does it when the furnace is on. It stopped all water from coming out.
Ryan charged @$80 for the visit. They wanted @$290 to replace it.

I felt that was too expensive and that part broke only after 2 years? seems pretty early.

I called another company, they replaced it for $160, and said it looked old. They showed me how a new one has a few things that make it better. Given it has only been 2 years, that doesn't sounds right.

I didn't call Ryan about this or complain a lot. But I still feel like they should warranty something if it breaks within 3 years. Or just charge for parts or something. I've had contractors do similar things in the past, especially since I've been loyal in the past.

Have a problem with a 3 zone hot water baseboard heating system where there just isn't enough heat for cold winter nights. I called them to come diagnose the system. The plumber they sent spent 10 minutes looking at the boiler. Said that the heat was set too high on the boiler, and boiler was wired incorrectly. He also looked at one zone valve and stated all three needed to be changed. Quoted me $2200, and then discounted to $2100 dollars as it would need many hours to change zone valves.

I called another plumber who confirmed one zone valve is certainly broken, but the other 2 are fine. Won't say with certainty if it was a misdiagnosis or outright inflating extra work, but either way, I would not go with them again.

The worst part is, the man came for a service call but left immediately when we declined to accept the offer. He left wires detached and covers off when he left. The minimum a plumber should do is leave things the way they were before he came. Of course, the heat couldn't be turned on with the wires detached. Had to have them placed back by someone else.

Their communication is solid and they came around the time they said they would. They also stated they would warranty the work for 1 year which is highly unusual for a plumber, so that is to their credit though who knows if they would actually honor that.

$150 + tax for the service call for anyone wondering what their current price was.

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