Best Plumbing Services in New York

Excellent service on a very short notice. Cory Woods and Matt B. were pleasant, personable, and efficient. They will absolutely be requested by name for my parents' future plumbing needs. Hoffmann Brothers is absolutely the way to.

I called and described a simple repair asking for an estimate. However the receptionist was extremely rude.  She flat out said they don't give estimates on the phone and will charge $150 to make a service call. In other words, they want $150 just to come over and then will give an estimate.

Extremely unprofessional. Every other plumber gave me an estimate. I had a very simple issue and not a multi-thousand repair job. No one wants to pay $150 just to get an estimate for a simple repair.

They will be on my do not call list

These guys are outstanding.  They showed up when Richard said they would and fixed the leaky pipes under my kitchen sink very quickly.  He charged a very fair price.  I would not hesitate to use them for a bigger and more complicated job.  It is not often that you see a tradesman who consistently gets five stars from all the customers who post, but now I understand how Richard and his brother have managed it.

we called James to help fix a broken valve on the gas line leading into our range. He was professional, courteous and with a pleasant attitude. I'd recommend him for any  plumbing needs!

Our tub was not draining properly and the service and plumber were very responsive and timely.  Matt fixed the problem (luckily easy to fix).  I would recommend since the price tag was reasonable and they were on time and super communicative throughout the process.

We used a few companies in a matter of weeks and no one could find the problem we called here and Angelo came to the rescue he was awesome! Very helpful and informative! Request Angelo for your service

This plumbing company is the best around,  it's been in the family since 1929, I would recommend them to any of my family or friends, The guys that work there are friendly and get the job done yhe right way

So thankful that I found this company through Yelp! I had a toilet clog (flushed a cleaning product that I quickly realized wasn't supposed to be flushed...) and had no clue how to fix it. I set up an appointment with Joe who was able to come over almost instantly to help me out. He gave me a heads up of what he was going to do to fix the clog, and what he'd have to do if that didn't work. Luckily, Joe was able to snake out the product that was blocking the drain. Before he left, he made sure to test it multiple times with toilet paper, and made sure to give me his number to call in case it was giving me trouble the next few days and he would come back to fix it. Joe was professional, kind, and incredibly helpful! I will definitely use this service again in the future when necessary, and would be happy to recommend this company to anyone.

We were very happy with the service Stan provided us.  During the install of anew washing machine last week a drip from the shutoff valve showed itself when the feeder hose was removed.  In Line was called, and after noting it wasn't an immediate concern we made an appointment for today.

The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of.  Did I mention he slipped on booties on entering the house to keep the floor clean?  Nicely done!

Kellam and his team are extraordinary. Kellam is the most communicative, honest, clear, and straight forward handyman I have used in 15 years as a home owner. His integrity and work ethic are unparalleled. He is skilled. But most importantly, he is trustworthy.

This man Johnny pulled up in such short notice and got the job done within 15 minutes. Also gave us such an amazing price compared to the other plumbing companies. He deserves all the great reviews and I know he'll be the one I call when my kitchen drain starts acting up again (hopefully not any time soon lol). Thanks Johnny

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

Letter to Joseph Kennan( Bob's Lawyer)
In August I contacted Bob McManus, as he was an approved plumber on my cooperative's list. As soon as he answered the phone I greeted him, introduced myself and asked him if he works on cesspools in Breezy Pont. He said he did. I explained to him that I had a cesspool in the front of my house that was not able to handle all the plumbing that was going into it and I wanted my shower and sink water from my bathroom rerouted to a cesspool located in the rear of my house. I explain to him that it was full of sand for many years. I explained also that I had a laborer that would come and dig it out. He asked me if the laborer knew anything about cesspools and I told him no. He said just have him take out the sand that was inside the cesspool and do not have him dig out around the cesspool that he would take care of that part.  We discussed in detail what needed to be done as far as refurbishing (for lack of a better term) the cesspool.   He explained the outside of the entre cesspool would be dug out and lined with a material  that allows water to drain yet won't allow sand to penetrate through and also that gravel would be placed all around the outside.  I knew all about this and was happy to hear Bob was experienced and was able to assure me this would be done properly.  He also explained how everything would be sealed up nice and tight regarding the hole that was being made in my back wall in the basement.

On August 18 I had the laborer come and dig out the cesspool. Bob was actually in the area and came by and looked at the man that was digging out the cesspool while he was standing in the cesspool. He told him in front of me to take out about another foot or so which he did until he hit water. I texted Bob told him it was done and explained he hit water.

Bob's men were supposed to come here two days later on August 20 at 8 AM. At 8:24 AM I texted Bob because no one showed up. He said they were coming, which they did at about 9:15 that morning. They proceeded to do the plumbing work with rerouting the piping from my sink and shower to the back of my basement. They had to make a hole in the foundation wall to bring the pipe  through to the cesspool which they did.

I noticed at 1:45 that they never started digging around the cesspool and there was no delivery of gravel. When I asked the guys when they were going to start doing that, neither of them had any idea what I was talking about. I texted Bob immediately.  In the text I said to him, your men don't know anything about digging around the cesspool or the gravel and you said you were going to put around the cesspool.   His reply was, yes you're right we will need another day. Shortly after Bob came with a few bags of gravel about 5, 40 pound bags of gravel. One bag of gravel is about the size of a shoebox there would be much more gravel needed to surround the entire cesspool. He also was using the wrong gravel a very small pebble like gravel that is never used. He had his man dig a couple of holes in random spots and dump a bag in each hole. It does not make sense to dump gravel at the top area of a cesspool as you want it to drain starting from the bottom up. He insisted that it would be fine he followed that by saying let me know if it doesn't drain but you should be fine.

Bob also had told me the holes that the pipes were going through would be closed up and sealed properly. That was never done. I had to contact him again about sealing the holes. He had someone come back that following Monday to do that. He actually had to use spray foam that I had already in my house to seal it up temporarily until he brought the metal piece to put around the pipe against the wall.

Later on I found a huge hole in the block of the cesspool that my fist was able to fit through.(probably hole that was used for line years ago) That hole would allow sand to spill in and continually enter the cesspool. Once again he had to send one of his men back to place a piece of tin over that hole and bang it in so the sand would stop pouring into the cesspool. Later I wound up getting some bags of gravel to dump around that hole  because it wasn't covering the hole completely still allowing sand to seep in.

When we agreed that Bob would do this job he was going to do it exactly like he said and he only completed half of the work. I paid him $2000 to basically reroute my water and run a PVC pipe. His men worked from 9:30 to 3:00 with an hour lunch break  where I barbecued hamburgers and hot dogs for them.  

I actually had to pump a few days ago because the water was approaching the pipeline. If it did,  then I would have water backing up into my sink and shower. BOB owes me $1000. since he only did half the work.  Now he and his lawyer deny he was ever doing work to my cesspool.  OUTRIGHT LIE!

I've been a property manager in Manhattan for nearly 30 years, both commercial and residential, and on several occasions I've used the services of this company.  They're prompt and  fair.  They charge a modest fee to come and assess your problem, and if you accept their proposal (which has always been reasonable in my opinion) they do the work right away and credit the service call charge money toward the work.  The work has always been good in my experience.

Peter O.
NYC

We had a disappointing experience.  The plumber was very friendly, but did not totally fix our issues on first visit.  When called for a second visit, he finished the repairs and didn't think we would be charged.   A week later a bill arrived.  When we called office staff to challenge the bill... we were laughed at.   Communication should have been better at time of service, as well as over the phone.   We understand the reasons for the billing, but felt taken advantage of and not valued as customers.

I decided to contract Village Plumbing to check my boiler (a 1999 PENNCO gas, hot water model) before the winter season after I researched a few plumbers in the area and they all had either bad reviews or unreasonable prices (see all my reviews for more details).

Village plumbers sent a postcard to my address advertising a full boiler check and cleaning for $129.50 + tax. So I called them and, while I had to remind the lady answering the call that she wouldn't die if she were a little nicer, booking was swift and I had a technician at my house 2 days later.

Ralph, the technician, was very nice and called me 30 minutes before arriving. He thoroughly checked the boiler and kindly explained the function of each of the various components; he advised upon the status of each, like whether it was in good condition or needed to be replaced. He also checked the water tank (a 1996 GE gas model), confirming everything was fine and working properly.

All in all I'm very happy with Ralph and Village Plumbing. I feel the price is still a bit high for the actual job done though.

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