Best Plumbing Services in New York

Finding a good plumber is like finding a good barber; you have to suffer through a bunch of bad haircuts (or bad plumbing jobs) before you find one you can stick with.  Rich is a plumber you can trust in and one who will give you an honest assessment.  Going on strong reviews on yelp and google, I called to ask for help on water meter coupling replacement.  He actually first declined the work saying that it should be the water company's responsibility which I agreed with and I went back and forth with the water company.  Eventually, it turned out to be the homeowner's responsibility, so I called him back and he did the work in about an hour on a couple days' notice.  He responds directly to texts on his phone and comes on time.  Most importantly, there was no outrageous service fee to just take a look at the issue, just like it used to be.  Call these guys and don't suffer through anymore bad haircuts.

I have used Gene-D Plumber 2 times in the past month.  Veronica was very friendly on the phone and was able to take care of the COI requirements from the building very quickly. Jacob was the one did the job both times.  I couldn't be more pleased with Jacob's works.  He has always arrived on time, explained everything very thoroughly, and did the fix perfectly and quickly.  Jacob also always checked his work multiple times after the fix to insure that it's 100% fixed.  Thump up!  After all, their price is also very reasonable.  So I will highly recommend Gene-D for any plumber works you will need.  they are definitely my first choice when I need plumber service again in the future.

nice guys!  prompt return of my call, came to my house within a few hours, fixed the faucet leak and checked other plumbing for possible problems.  decent price.

We had an old kitchen faucet that was leaking and rusted in place. James came within a day, methodically cut it out to avoid scratching our countertops, and installed a new one. He was amazing to work with and explained everything he was doing. I highly recommend.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

I have used Citywide before and had an Ok experience, This time I had a plumbing issue which needed to be addressed. But this time a family member of mine recomend to use Charles as he had a good experience with him.
So I called and I asked for Charles, (Normally they send whomever they want)
When I met Charles and he started to work, we started talking, I realized that he is an educated man.
He was knowledgable about how to address the problem and gave me pointers how to prevent the problem from Happening again.
He was a hard working young man, very courteous and made sure not to create extra mess, and Everything was Cleaned up before he leave the house.
He was a great guy, from now on he is the one I would ask for if I need plumbing work done.
Citywide should be proud to have Charls as a member of their team!
Thank you Charles.

Great , true pro, on time, clean and got the job done with no BS. WISH their were more like Woodhaven Plumbing...

Our pump was out of date and we wanted to switch to a buried, in-well model. Joe did an amazing job every step of the way and was super responsive and attentive to all our questions. He did the hard work of even finding the well, digging it up and installing the new pump. He also came back to check that everything was working well and advised us over the phone when we had questions.

Our first experience with them was very positive. Nice people and efficient, careful and clean in their work. Will definitely use them again when needed!

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

It was one of those days from hell. I just worked 12 hours straight and I was feeling exhausted, hungry and just looking forward to going home. So around 8pm on a Thursday night, my wife forwarded a text from my tenant that water is backing up in the basement. Freaking great..

I go straight from work without tools and in my office clothes - I'm ill equipped. Forgetting I used Johnny Drain before I do a yelp search for drain clogs and call some chuckle head with nearly 100 reviews from Yelpers with no friends and less than 5 reviews each. I'm suspect, but kinda desperate. The guy on the phone chuckles a bit and says oh you want me tonight? that will be $485. Um, what? How much for tomorrow? $285. Yeah, NO thanks.

I remember I used Johnny Drain before when my tenant's kids thought it would be fun to flush momma's swimsuit down the toilet. I call him and he gets down to business with a much more down to earth price and says he can be at my door in 45 min. SOLD.

He gets there, brings in his big electric snake (auger), opens the main and pulls out a large wad of paper towels (Bounty, the quicker picker upper!), runs the snake through as I watch the high tide subside!

Johnny is professional, responded and was at my door within an hour of calling and works fast! You can try those discount places that charge you that discount price for every hole they stick their snake into whether it needs it or not (sink - ca-ching, toilet - ca-ching, sewer main - ca-ching.. then don't forget taxes and fees) or give Johnny a call where he gives you a set reasonable price, then takes care of business. Seems like a no brainer.

I have nothing but good things to say about this plumbing company.  They are easy to reach, even after hours, respond promptly and come prepared to do the work, i.e. I've never had them say, I'll have to come back I don't have the right part with me.
Today I had to replace the faucet assembly in the kitchen sink.  They had tried to repair it (for a persistent leak in a joint) but that just wasn't possible.
The 'fun' started today when it turned out that even having purchased the exact same model the new assembly required a hole about a 16th of an inch larger than the old assembly.  Most plumbers would have suggested a new sink or I need to come back another time with a different file, etc. Not a Dinkins' plumber, he worked on the installation (normally a 15 minute job) for over an hour until he got the hole enlarged just enough, had the faucet assembly secured and all working perfectly.

I would use this company any time for any plumbing problem.

If I could give them no stars I would. I live in a 7-unit coop building. Once of the apartments had a clog in their kitchen. I reached out to McManus since they were local. They said they would arrive in 2-days and rectify the issue and send me the diagnostics via email. They came on a Friday, just inspected then left. They made another appointment to return on a Tuesday with the tenant. By this point, I still had no report. Tuesday came and they didn't show up. On Thursday they return, State they are pulling out lards of grease from the sink and they still won't unclog the sink. Now saying it's a building wide issue. Mind you no one else in the building has any sort of backup/clog. They stated they would send me 3 different proposal options with prices. It's been almost a week and nothing. I'm not too sure what type of business they are running, but my encounter with them has been nothing but unprofessional.

I renovated two bathrooms.  My contractor's regular plumbing guys couldn't do the job so we used these guys.  Service was lousy. Problems: 1) They delayed the project by waiting until the last minute to pull the permit.  Before and after the pulled the permit, they  came late on multiple occasions.  Whatever day they were supposed to come - they ended up coming 3-5 days after that day. 2) on the day before we were suppose to move back in, they finally showed up to hookup the plumbing but the guy walked off after missing the proper installation nut.  My contractor had to beg him to come back and complete a partial installation so that we had a working toilet and tub for the weekend. 3) The washing machine malfunctioned because they mislaid a small water sensor for electronic shutoff. They finally came back three weeks later to replace the missing part.  4) Finally, they poorly welded some of the piping since one of the bathrooms has really low water pressure flow.  This was not a problem before the renovation so it was a post renovation issue.  There was more but at this point, I've blocked it from my memory.  We were otherwise pleased with our contractor and electrician, but the plumber was the cause of much of the renovation project issues.

A small platoon of Ryan's army renovated the vent and drain for my kitchen, replacing old grody galvanized pipe that had nearly closed inside with all modern PVC. They also pulled out the big old clog-prone cast-iron trap, again PVC to the rescue. Let's just say the isht is flowing freely now!

The two men in this crew were unfailingly polite, listened to what I requested exactly as far as routing the pipe and patching the roof, did a very professional job, and even made truly serious attempts at cleaning up after themselves lol. The boss Kevin Ryan stopped by from time to time but left the work to the big dudes, clad uniformly in khaki work pants and dark shirts. They're a first class operation, down to the shiny truck stocked with everything you might imagine.

Should you hire a plumber who drives a beemer?  Well I was mostly trying to hire locally, and was exceptionally glad to see all the work done quickly, it's a little dicey when you can't flush!

Of course there was a big bill at the end.  At these hourly rates I just can't gjve 5 stars, sorry.

They are a bunch of crooks. Made a appointment to have my boiler serviced. Plumber came in flooded the boiler with water and then shut it down saying it was cracked and that I needed a new boiler which was quoted at 7000. Needless to say, I had sense enough to call for a second opinion.  Two parts were changed which cost me 1100.  They are a bunch if thieves, don't use them

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