Best Plumbing Services in New York

Rich Hoffman is an outstanding professional.  He answered my calls right away, visited in a timely manner and arrived when he said he would.  If you want an honest, reliable, down to earth person who gives you a fair price, then he is your man.  And, he actually calls you to make sure everything is working properly after he is done.  One of a kind!

Lorraine GK
Scotch Plains NJ

My hot water heater burst and Gene was able to come out that same morning and assess the situation, give me an estimate on the spot, and complete the replacement the same day at a price I thought was more than fair.  I would definitely recommend him to others, especially those looking for a plumber local to Hoboken who can provide service promptly.  He even took the time to fill out most of the paperwork for the warranty and explain what  I needed to mail in.

They did a great job with two of my problematic bathroom fixtures. On top of that, they stayed in contact via text, confirmed our appointment the day before, and arrived for the job on time. I would definitely use their services again and recommend them to anyone looking for quality plumbers.

James is the BEST! I called him on short notice when a shut off valve for my kitchen faucet failed. He was very prompt did a great job changing out 3 under sink valves and was very reasonable. I will be using him again and will tell all my friends and family. Thank you James

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

We've used CityWide several times and have always been happy.  This last time it was an emergency and they came promptly and thankfully solved my very unpleasant septic problem. They were polite and accommodating on the phone and the gentleman who arrived to do the work was pleasant and efficient.  I will surely call them in the future. I recommend them highly without reservation.

I would leave zero stars if I could. Stay away from this company. They came here flooded the entire place and ran away. I lost my security system, ADT fell off line, and they were very very rude. Again, don't use this company. And then when I called customer service they don't even answer the call.

My water well pump was slowly declining so I made some inquiries around town and all recommended Aversa Plumbing . I called Joe and he came out right away and diagnosed the problem  quickly and started the job the next day. Once Joe and his team (Mike and Armando) got started they worked until the job was done to perfection! They took their time and I was very satisfied with the outcome. Joe is a very RELIABLE and HONEST guy and his prices are very reasonable. I highly recommend  Aversa Plumbing for all your plumbing needs,

We were very happy with the service Stan provided us.  During the install of anew washing machine last week a drip from the shutoff valve showed itself when the feeder hose was removed.  In Line was called, and after noting it wasn't an immediate concern we made an appointment for today.

The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of.  Did I mention he slipped on booties on entering the house to keep the floor clean?  Nicely done!

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

Instead of Eek! I thinks not, I went with Meh. I've experienced better which is two star. Reason is out of fairness since I didn't get to experience the quality of his work, but I'll speak from the customer service stand point.

My 2nd floor bathroom sink had a very stubborn clog that I couldn't clear. My neighbor suggested trying the $49.95 service folks but their Yelp reviews didn't instill any confidence in them. Searched for a local plumber and found Johnny Drain. Seeing the 4 star reviews lead me to give him a try. Checked his website for services and more information and it was pretty repetitive. Click on a specific service and the same information is shared amongst all of them, nothing in detail to that specific service. Oh well, not everybody is great and making websites so I call the number. Phone rings for a bit and then goes to voicemail. I leave a detailed message and a text message also as suggested via his voicemail. 24hrs pass and no response or call back. My better half calls the next day also leaving a detailed voice message and still no call back. 2 days later we buckled down and tackled the clog and finally...finally cleared it.

This review is not in regards to the quality of service.

Are they still in business?

I had a few plumbing issues, Bob and team were fantastic. They came on time, they were very professional, and best of all they have reasonable rates with quality work. They are local to great neck, highly recommend for any plumbing issues. Ben Dinkin would now always be my go to plumber, nothing but good things to say about these folks.

Thanks to Dayton Towers Corporation's connection with this Company, on Friday BRANDON and BRIAN arrived at my apartment. I had a long-lasting ugly leak on my bathroom wall with the source in the upstairs shower cabin. After the wall was opened, they checked both apartments and determined that the private installation upstairs was dysfunctional and caused the leak in my bathroom and the next-door neighbor's kitchen.  They removed the old pipe and installed the new one. All the time they worked running up and down, moving quietly between the two apartments. They did not take a lunch break, as they say, they never do that when on the job. They are not only very professional but also very nicely mannered, guys that you can trust and like from the very first moments of their arrival. This BBduo is also very well-organized, doing fast a great job and leaving me happy with the result.
I highly recommend these 2 gentlemen to anyone who needs good and nice plumbers.

I had a leak that could not be located.  It came from my floor and leaked into the bathroom below me.  Roosevelt, from A Real Good Plumber, came to my rescue.  It took a half a day to locate the leak which was under tile and concrete. I have a tenant in the space where the work needed to be done.  Roosevelt was diplomatic, kind, and so incredibly professional.  He went beyond what most plumbers do...He wanted me to understand the problem, how it happen, what the scope of the work would be a how long it would take.  He also gave me an estimate of the costs that was very close to what it actually cost.  What could have been an absolute nightmare was eased by Roosevelt's professionalism.

For some reason Yelp won't let me update my original review, so I have to rewrite the whole thing. My last review was about a page and I can't copy paste, so oh well.

Update: 3/5 stars (original was 4/5 stars)

We had a forced air humidifier put in through Ryan

Ryan's prices were competitive (not cheap, not expensive).

The technician who did the work: Brian

Unit: April Air 600 (manual set, not automatic)

Overall the work was good. It was put in on 12.2016.

The only issue is they had to fix it twice now, once raj year.

The first time was 12.2017. It was minor issue with the line being clogged. They blew it out and all was good. Now I also check it more often just to make sure it stays that way. This may not have been preventable, I'm not sure.
Ryan charged @$80 for the visit.

The second time was the selonoid failed. It automatically stops / allows water to pass to the filter, and only does it when the furnace is on. It stopped all water from coming out.
Ryan charged @$80 for the visit. They wanted @$290 to replace it.

I felt that was too expensive and that part broke only after 2 years? seems pretty early.

I called another company, they replaced it for $160, and said it looked old. They showed me how a new one has a few things that make it better. Given it has only been 2 years, that doesn't sounds right.

I didn't call Ryan about this or complain a lot. But I still feel like they should warranty something if it breaks within 3 years. Or just charge for parts or something. I've had contractors do similar things in the past, especially since I've been loyal in the past.

Called because I had a pin hole leak in a pipe... they sent over the rudest helper they could find. First he quoted me a price that I thought was to high  and when I asked him about it he implied that I probably could not afford it... second the clown who came with him was not wearing a mask and stated he only did if a customer asked... I threw them boy out as fast as I could, rude... uncaring.... No they will not get me to either recommend or re-call them for anything... if you want to pay your hard earned money on someone who will attempt to disrespect you in your own home .... Call them... the worst... never again... they suck!

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