Best Plumbing Services in New York

Rich and his crew were very pleasant, honest, no nonsense, punctual, knowledgeable, respectful and charge a fair price.
I had an urgent need for a water main valve replacement in a very tight spot and the guys came on time, worked quickly and went out of their way to ensure they didn't leave a mess.
I will not hesitate to call them in the future and I would definately recommend them to friends.

They did a great job installing a new pedestal sink.  Great communication and did the job in less time than expected.  Only negative was that they don't accept credit card but I guess cash is king!

More praise for Richard and Brian!

They fixed my leak quickly and efficiently; had excellent, frequent communication between visits; were willing to come on a weekend and after business hours to suit my schedule; and charged a fair price.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

I was looking for plumber to do a shower valve replacement in my bathroom a few months ago and Citywide was one of the companies I was in touch with for a quote.  Unfortunately, I didn't get a good impression of this company from speaking with them.  

The main issue I had was that I got mixed messages about whether they would come out to do a free estimate for a job.  I spoke with a rep who gave me an appointment for a quote.  I specifically asked this guy if the estimate was free and he confirmed it would be.  I wouldn't have scheduled one if it wasn't.  

The day of my appointment, I got another call from a different guy who told me that there would be a $100 charge for an estimate.   I let him know that I was told it was a free estimate and he said no, there is a charge, etc... I let him know to cancel the appointment then and he got a bit aggressive, talking about how once they do the estimate, his rates are guaranteed to be lowest in the area, etc...  I didn't find this to be very convincing at all.  

Maybe it was just a bad day for them but I definitely wouldn't recommend Citywide from the experience I had.

*Edit*  -  I initially posted my review as one star, but I got a message from a Chris from Citywide after I posted my review.  He apologized for my bad experience and seemed to make an effort to rectify my experience.  I think I remember speaking with Chris when I was in contact with Citywide (he might've been the first guy that I mentioned above) and he was pleasant and professional when I spoke with him.  I think it's a big deal when you leave a negative review and the business demonstrates a humble attitude and makes an effort to make things better.  He didn't ask me to change my review or anything, but I think that effort alone is worth another star, so I upgraded my rating to 2 stars.  - *Edit finished*

We were in need of a new furnace/boiler to replace our old 30 year old leaking boiler. We did numerous searches online on plumbers and boiler brands and found many with disappointing and negative feedbacks. FYI, we found out that most plumbing companies may have a preferred boiler brand name that they recommend and push. After researching both local and large plumbing companies, we decided to try Keith from Woodhaven Plumbing and Heating.
Keith was courteous and professional and responded to our concerns and queries. His estimate was also competitive and reasonable. On the morning of the job, he and his crew, Dennis and Ray, showed up on time, did the replacement boiler quickly and seamlessly. His crew was also professional and knowledgeable. I had some additional questions about the new boiler which Dennis took time to clarify. The old boiler and debris was hauled away and they left the work area broom swept clean.
We are very satisfied with Keith and his company, Woodhaven Plumbing and Heating. They are courteous, professional and do excellent clean work. We would definitely recommend them to family, friends and anyone who requires top notch quality plumbing!

Aversa Plumbing is a TOP NOTCH plumbing  service and Joe is fantastic guy!  He promptly responds to every call, gets right out to the location and does fantastic work at VERY REASONABLE prices.  We have used Aversa on four occasions and have been extremely satisfied each time.  

We highly recommend Aversa!
Chris and Heather Koch

We had In-Line plumbing replace our boiler unit. When our home boiler broke down during the coldest part of winter Stan was quick to answer my call. He is a 1st rate professional from helping us to choose a replacement and explaining the job to my wife and I, through the installation and commissioning of our gas fired boiler. We look forward to working with him on future home improvement projects. We can't recommend him enough!

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

Johnny is consistent and fair.  Get the service before he retires.  I've used him the last 5 years without issue

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

Thanks to Dayton Towers Corporation's connection with this Company, on Friday BRANDON and BRIAN arrived at my apartment. I had a long-lasting ugly leak on my bathroom wall with the source in the upstairs shower cabin. After the wall was opened, they checked both apartments and determined that the private installation upstairs was dysfunctional and caused the leak in my bathroom and the next-door neighbor's kitchen.  They removed the old pipe and installed the new one. All the time they worked running up and down, moving quietly between the two apartments. They did not take a lunch break, as they say, they never do that when on the job. They are not only very professional but also very nicely mannered, guys that you can trust and like from the very first moments of their arrival. This BBduo is also very well-organized, doing fast a great job and leaving me happy with the result.
I highly recommend these 2 gentlemen to anyone who needs good and nice plumbers.

Was quickly asked for a $90 fee for initial evaluation of the work.  Repeatedly had to call to get follow-up to try to get a bid.  Finally got a HUGE apology for the delay to respond with seemingly good excuses but then again could not get in touch with the guy who was supposed to offer me an official bid.  Nice woman who answers the phone actually scheduled a date for me but even when that time came, I still didn't have a bid.  2 1/2 weeks after my original contact, I received the bid to repair an active leak.  Needless to say I had to look elsewhere.  I hope they spend that $90 well cause I feel like I was swindled.

I would look elsewhere.  Swindled or bad timing?... regardless this is one very unhappy customer.

Peter was very thorough and explained that my problem wasn't as complex and big as I initially thought. He showed up exactly at the appointed time.

The owner Marvin gauges you on price and parts . Needed a low water shut off valve and thermocouple for a Weil McLean boiler . The guy had the nerve to charge me $1000 for what took an hour . And he was rude about it - Prices of the parts at a plumbing store were $150 - the technician was nice but the owner Is arrogant and entitled . I don't mind him making a reasonable profit but what he charged was excessive . He just lost me as a customer

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