Best Plumbing Services in New York

Highly Disappointing. I read great reviews online and decided to use this company to replace my old gas boiler.  Rich the owner is a typical salesman, very polite and enthusiastic.  He went through the sales pitch and he seemed ok. on December 2022, Rich came with 2 other employees around 8 A.M.  At around 2 pm, he and another technician left since he stated he had a nightmare job that was not finished the prior day that he needed to complete. He left one technician behind who didn't finish until 6:30 P.M. He had to call Rich a few times before discovering it was just a twist of a screw that needed to be done.

Other irritating issues:
As Rich left to go to the other job he asked for the check while the job was not yet completed.  He was not going to provide a receipt until I told him that I will not give him a check until I received it.  
He left the old boiler on my driveway for a week before I contacted him to inquire when he or someone else would remove it. He had an attitude and said that the guy he uses is very busy.  He finally sent one of his employees to pick it up.  
Update 1/24/23: Less than 2 months later, one of my dual heat zones stopped working.  The technician that came onsite stated that he tightened the wires leading to the zone valve and it started working again.  This is the same company that ran new wires throughout the heating system back in December. They charged me over $234 to tighten the wires that they installed. This visit should have been free of charge since it was their work originally that he tightened. He stated that if it doesn't work again that he will change the thermostat and valve.  I was informed by the technician that should the heat go out again, I will be charged for the service call to come back even though he didn't change anything and it's the same lingering problem that they didn't resolve.  This company is horrible and only cares about charging their clients excessively for the problems they created or left unresolved. I would NOT recommend this company since they don't value their clients or their workmanship.

Gene helped me out when I was in need of emergency plumbing help. Not only was he able to take of the problem but walked me through the different options so that I could make an informed decision. Response time was fast and the service was very reasonably priced. I know who I'll be calling from here on out.

Hired to run a new sewer line, which obviously involved breaking the floor in basement etc.
Committed to job, started job, then bailed out, passing the job on to another plumber, leaving home with a week's delay in the work continuing.

Everyone likes an easy project which can pay as much as harder work--but don't commit to a a job until something better/easier comes along.

Talked the talk - then walked!

On one of the coldest days in March 2019, a pipe to my furnace busted.   Not only did Mr. Bullock come out that same day to take measurements, he fixed it the next day.  He knew I had children in the home and made sure we had heat.  In another instance, I was getting my bathroom renovated.  While at the home replacing the bathroom plumbing, he noticed the sump pump stopped working.   The next day he replaced it and added it into my final bill.  Over the years Mr. Bullock has made many repairs to my home.  He's honest and dependable.

I highly recommend Flo-Rite, -I needed a fix for my toilet in an old pre war apartment, and Matt was very helpful, fixed the problem, and was available right away for questions and some additional work a few weeks later. honest and knowledgeable, I will be using their services again for larger plumbing work

Unfortunately, we have had to use them several times. A couple times in a rental, and a few times at our new house. If you are ankle deep in stuff you don't want to be standing in, they will be there in a hurry day or night. They found the cesspools in our rental and cleaned out some pretty old and gross drains. They found the cesspool in our new house without needing a back hoe and helped fix a leaky toilet without charging me. They snaked our sewer pipe and came back again at no charge when it clogged again. We have had plumbing drama and they have fixed us right up. They always answer the phone and send someone out within the hour or a few hours. They are friendly and professional. I just wish they were cheaper since we have had to call them so often, but I'm paying for a professional service. I think it's the amateurs that got us in trouble to begin with.

I read so many good reviews and it's close to the house so I decided to give them a call. A guy called Dennis picked up he was very professional took all the info and said his boss would come and take a look. Great so I informed my tenants and told them to keep me posted cos I don't live there and I was at work.

So the boss came looked at it quickly and left without doing anything. He told my tenant he would give me a call first and gave me an estimate. I waited for a few hours nothing happened. I called Dennis again he said he didn't know anything but would contact his boss for me. Again nothing happened. My tenants also told me the guy didn't seem like he want to deal with it. So I just decided to leave it.

Definitely will not do business with them in the future

Joe and his sister Patricia are pros. They came highly recommended through the town's FB page and they lived up to all the hype. Patricia said thank you to someone for the recommendation at around 5am and I figured I give it a shot and message her. She replied and stayed in contact instantly. Our house froze up during a power outage and Joe got it thawed and working again. He put in a lot of work and made sure the job was done right. Thank you for all the work you two did.

We came back from vacation to a flooded basement, after clearing the water I realized we had no hot water. Stan came out within ten minutes on a holiday to help us out. He got our hot water heater working and explained what had likely occurred while we were away. Highly recommend.

Kellam and his team are extraordinary. Kellam is the most communicative, honest, clear, and straight forward handyman I have used in 15 years as a home owner. His integrity and work ethic are unparalleled. He is skilled. But most importantly, he is trustworthy.

Very Professional Service; highly recommended.

We were fighting with a clogged sewer pipe for about 4 hours - nothing worked. I called Johnny at about 10PM, he came in just before 11PM, within 5 minutes he correctly diagnosed the issue. It took about 2 hours to fix, but I'm glad I called him to do the job. No BS no blah blah blah... He knew exactly what to do and kept doing it until the problem was fixed.  Very professional, highly knowledgeable, all in all great service for a great price.

I have nothing but good things to say about this plumbing company.  They are easy to reach, even after hours, respond promptly and come prepared to do the work, i.e. I've never had them say, I'll have to come back I don't have the right part with me.
Today I had to replace the faucet assembly in the kitchen sink.  They had tried to repair it (for a persistent leak in a joint) but that just wasn't possible.
The 'fun' started today when it turned out that even having purchased the exact same model the new assembly required a hole about a 16th of an inch larger than the old assembly.  Most plumbers would have suggested a new sink or I need to come back another time with a different file, etc. Not a Dinkins' plumber, he worked on the installation (normally a 15 minute job) for over an hour until he got the hole enlarged just enough, had the faucet assembly secured and all working perfectly.

I would use this company any time for any plumbing problem.

Absolutely incredible service. Easy, efficient and reliable. Very respectable people that tell you the truth, busy or not. Would highly recommend to anyone in need of their services.

When my shower fixture broke I called A Real Good Plumber right away because I had used them before when I renovated my apartment and I knew they would be good. They came promptly and fixed it a few times but warned me it that the part that was broken was no longer manufactured and that I would have to replace the whole unit soon. Finally, I had to get a whole new fixture but because it was an emergency (I had to shower at a neighbor's) there was no time to wait for a special order. The plumber who came, Roosevelt, went out of his way to get the closest thing to what I wanted. Although it's not ideal I can shower now, and later on they told me I can just replace the outside parts when I find something that I like better. I am grateful to all the other workers too including Steve, Jeronimo, Ernesto, Barry and a few others whose names I can't remember who were very knowledgeable and competent professionals.

I use Yelp almost daily when searching for services and this is the first time I've felt compelled to leave a review. It is rare that a service provider exceeds your expectations. I've used Ryan & Co. three times now, and every single time they are more prompt, more courteous, more professional than I could possibly anticipate.

We bought an old house with radiators, baseboard, and electric heat. I've always used forced heat in the past and have never had a boiler. So I have a lot to learn. Ryan & Co. came out three times - once because the boiler was too full, another time to improve the performance of my radiators, and finally a late-night emergency visit for a burst pipe.

Erin is always really nice on the phone, even when I have a lot of questions. I spoke with Kevin recently during my after hours emergency call, and he also was really nice. I had water pouring out of my wall and ceiling and he helped find the water shutoff valve for the house, saving me a lot of water damage. They had a technician out to me in about 20 minutes.

Rich has been my technician for almost all of the work and he is one of the nicest guys I've ever met. He is methodical and thorough and he explains everything he's doing in a way that I can understand. I've had many, many questions and he always answers them patiently and with kindness. Ryan and Co. has taught me more about my home than I've learned through any other means. Beyond the work that they've done, this knowledge will help me care for and enjoy my home and for that I am very grateful.

Their prices have been quite reasonable - $300 for the after-hours call to stop the leaking pipe (still have to schedule the repair), $1100 for a full days work adjusting and repairing 10 radiators. They have a customer for life!

A bunch of crooks.  First of all they charge $150 just to show up.  My seven year old flushometer didn't shut off.  A techncian arrives, looks it over, and says he has to call his boss. He knows exactly what the problem is and how to fix it but he has to call his boss?  The boss says I should replace the whole flushometer - $750!  Imagine. $750 every seven years for routine maintnance on a flushometer just because they don't want to bother doing a repair. More profitable for them that I should throw away a practically new item than they should repair it.  After arguing with the boss on the phone he finally agrees to repair it by putting in a replacement kit.  $495!!  After more arguing he agrees to do it for $425. But no warranty. I'm not making this up.  The technician goes out for 45 minutes to get the new part. I'd expect a large reputable firm to have routine parts on the truck. Once he had the part the repair took about seven minutes; just flip out the old part and drop in the new.  After it was all over I found out that the replacement kit goes for $35.  Never, and I mean never, will I use them again.

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