Best Plumbing Services in New York

Carlos is an amazing plumber!! He has done dozens of jobs for our family over the last year. He's reliable, hardworking, and always a pleasure to work with. Also, his prices are always fair. The number one thing that I love about this company is, anytime I call, they are there for me small or large job. He's punctual and dependable! All of those things make him an absolute pleasure to work with. Highly recommend this talented plumber and handyman!

I can't review their work. I called them to take over a job and the said they would review current status online. When they called me back it didn't seem like they had looked into the job. However they seem confident that they could do it. Their rate is the same rate I pay my construction lawyer so that gives you an idea.

They changed my water heater they did avery nice job, were clean, quick and had reasonable prices.

I called them and asked for an estimate to install Central AC in my home.  At first they wanted $175.00 to come out. I had called 5 companies in all, Paramus was the only one that wanted a fee. I balked. I don't pay for estimates. They reconsidered and agreed to come out at a mutually agreed upon date and time to bid on the job.
   They missed the scheduled time, arrived about 5 hours later. A week or so later I got a vmail that they wanted to discuss the job. I returned the call to their vmail and asked if they could simply send me the estimate in an email. A few weeks have gone by, no estimate.
I must say I was not completely surprised. The few interactions I had with them on the phone left me suspect if they would show up. They came across as being not really interested, but we'll do you a favor and come out and bid on the job type attitude. So thanks for the apathetic response to my invitation for you to bid on installing CAC.  You helped me narrow down my search for finding the right customer centered company. Thank you for eliminating yourself from consideration.

I've used Plumbing Pro three times and I'm consistently impressed. Yesterday I called as an emergency just before 8am and they were at my house within 28 minutes. I've found all the folks at Plumbing Pro to be super nice and friendly and also very efficient and respectful of keeping our home clean. They clearly know their stuff and are very good at explaining what's happening. The cost is reasonable and I'm happy to recommend them. It's great knowing that there's such a responsive and reliable local company.

I LOVE working with Lenny. I called in a panic because we'd just had a new washer and dryer installed, then all of a sudden we had a flood of water on the floor. He and Anthony just happened to be driving by when he answered, so when he said we'll be right over, he was literally at my door in a minute. Then when they walked in, they took their shoes off without my asking. Already off to a great start.

They fixed the problem (sewer and trap issues) and Lenny told us to get a sink alarm. He was patient in answering all our questions (my Dad and I) and he doesn't talk down to me which I appreciate because I won't call back when that happens.

Hopefully I won't have any more emergencies but I look forward to working with Lenny and his son(s) again.

DeGrace is awesome. Within 24 hours they had someone in my home to get our boiler serviced, cleaned, and brought up to operating standards. The plumber they sent us was super friendly, clear about the costs, and had all the necessary tools to do the job. He was also able to diagnose a complicated leak that we were having. The previous homeowners also used DeGrace to install a new toilet and I say it's our best toilet in this house! I won't say they're cheap but I highly recommend if you want a job done right.

UPDATE: after seeing the below review, the owner called me and tried to bully me into taking it down. Fun fact #1: mold concerns were never brought up until the owner called me trying to rationalize why his team wouldn't do the work. If there were mold concerns, then they should have communicated that there were mold concerns -- instead they said they had asbestos and lead concerns (in a building that's less than 10 years old). Sounds like he was fishing for an excuse. Fun fact #2: Bullying people is the behavior of a coward.

I stand by my original review. 100%

Issue: I have a leak originating somewhere under my tub/shower that drips onto the downstairs neighbor's bathroom ceiling anytime we run a bath. It was fixed by another plumber a month ago, but now the issue is back and worse than ever. I called ParkSet to diagnose/fix the issue based on the reviews I saw here.

They get one star because they actually showed up (and because I can't go lower than one star).

They lose 4 stars because:
1) when they originally showed up [a week ago] the plumber said he hadn't been told that he would need to open up the ceiling in the downstairs neighbor's apartment, and so he didn't have the tools necessary. Instead of going to get those tools [which he clearly needs to do his job], he insisted I reschedule. I did reschedule and waited another week.
2) when the rescheduled appointment happened today, a new set of guys showed up. My downstairs neighbor said they seemed pissed that the last guys didn't open up the ceiling and they said the first crew just left it for him to do. My neighbor says (and i quote) It seemed like he just didn't want to do the work. Then the new plumber got on the phone with me and said he doesn't have the tools necessary to open the ceiling. Sounds suspicious and lazy and super unprofessional. I asked him to go get the tools needed and come back because i'm not rescheduling a third time. Do these people not communicate with each other!? THEN I asked the plumber to have his supervisor call me.
3) A guy named Ronny called (his supervisor? I dunno) and said flat out that he refuses to have his guys open the ceiling because there's a baby in the apartment. I asked for more clarity on why -- dust? noise? He said because of possible lead and asbestos issues and he refuses to be liable for that. I explained that this isn't an old building; in fact, the entire complex was built less than 10 years ago. He was quiet for a second, admitted that there would not be lead or asbestos issues, but STILL refused to open the ceiling to diagnose the problem. What the actual f*ck.
4) as a possible alternative, the plumbers said they could remove the side panel of the tub and try to see if they can see any issues. I agreed. Then they called back AGAIN saying they can't remove the side panel because there's a rusty screw. Are you kidding me? I'm no expert, but even I know there are ways to remove rusty screws. But I guess that was also too much work for them because they just left without doing a damn thing.

How are these people even in business?! It's mind boggling to me.

STAY AWAYYYYYY.

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

Was able to get an appointment for the next day.  Had a sink that had been leaking and slow draining.  They fixed it quickly and at a good rate. Thank you!

Adam is horrible. Never returns phone calls. Called him several times. He doesn't guarantee his work. I don't recommend him!! Find a REAL plumber that makes returning their customers phone calls a priority.

These guys were great! When we needed help they were there to help us out. I have had a lot problems with plumbers not doing a good job or just overcharging me, but not these guys! Overall I give them a 9.5 out of 10!

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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