Best Plumbing Services in New York

We get many requests for sewer issues in the area, and I've struggled finding the right person/company to work with until I finally found Scott.  He was knowledgeable, honest, and competitively priced.  It's a nice feeling to finally have someone that I not only can call to fix any sewer problems in the Brooklyn area, but also will feel educated on the issue, and confident I am making the right decision.  Thanks for everything Scott.

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

These guys are absolutely amazing.  Hands down the best experience I have ever had with any kind of contractor, anywhere, and I've used lots of them over the years.  The service and professionalism and communication and attention they provide are the kind you'd expect from the guy you know in a small town; I was so pleasantly surprised (shocked, actually) to find someone like this in Manhattan.  If you ever need plumbing work done, do yourself a favor and call these guys!  Seriously!

We found out that our shower was apparently leaking and causing some issues in the unit below us, so we needed a fix.  Since we hated our bathroom, we decided to gut the thing and start anew rather than trying to patch things up.  We spoke to an unbelievable number of contractors.  Many would make appointments to evaluate and give an estimate and never show up.  Those that did show up would give astronomical quotes.  I mean, this is New York, but come on, renovating a bathroom shouldn't eat up 25% of my take-home salary.

We saw an ad on TV for a site called HomeAdvisor, and Star Cities was one of the places they referred us to.  We emailed Star Cities and got a very prompt reply.  They set up an appointment and kept it.  They showed up on time (a few minutes early, actually) and took the time to explain what needed to be done clearly, assuring us that it was not as bad of a job as we thought.  We loved Robert, and waited for their quote.  The quote came quite quickly -- much more quickly than we expected -- and we were pleasantly surprised at how reasonable it was.  Robert was the best plumber we'd met, and gave us a good and fair price.  Needless to say, we booked him to do the work.

They started the work just when they said they would (a few minutes early, actually).  Over the course of a couple of weeks (we did this around Thanksgiving), they completely changed our bathroom.  They tore out the tub, the walls around the tub, the toilet, and the floor, and installed a new tub (which was very hard to do I'm sure because we have a very weird and VERY tight space), a new shower body, new floors, painted the walls, installed a new toilet, and everything.  They even installed a new shower door.  The shower door wasn't part of the work order, but when we found one we liked, be bought it and brought it to the apartment.  We asked them to install it and told them we'd pay for the installation; they installed it and didn't charge us.  It was not an easy door to install (a weird Kohler barn door thing).

We were actually so impressed with the work they were doing, we decided to ask them to demolish an old closet and build a new one, as well as hang crown moulding around our entire apartment.  They gave us a good quote and worked with our budget.  The closet and the crown moulding are absolutely gorgeous.  We'd thought about using the handyman at the hardware store next door for that work, but he never gave us a quote, despite our constant reminders.  Robert, however, gave us a quote quickly, and did an amazing, amazing job.  I'm so glad we didn't go with someone else on the closet, because they gave us exactly what we wanted.  It looks so much better than we imagined.

After they finished the bathroom, we noticed a problem with the hot water (not enough water pressure).  I sent Robert a very panicked text late at night.  He promptly replied, showed up the next day, and fixed the issue.  Apparently some detritus got in a pipe.  I was very pleased with his follow-through.  Even though the job was done and he'd been paid, he made sure to promptly address the issue.

When it came time to get the final invoice there were no surprises.  The deal was we pay a 75% deposit.  The balance of the invoice was the other 25%.  No sneaking things in, no saying things got complicated, no nothing.  Straight up what we expected: we owed the last 25% that we didn't put down in the deposit.  Star Cities is honest, does quality work, and does the work for what they say they will (and on time).

These guys were such a pleasure to work with.  I hope I don't have any more plumbing issues that need fixing, but if I do, I know where I'll go.  If you need plumbing work done, call them!  You'll be thankful you did.

Eddie has and will remain my buildings plumber of choice. Nice guy, transparent and more importantly communicative. Last job was running late due to an issue with another customers job but called to update me on his time. Things happen, and making sure he didn't leave me hanging was the most important thing. Being respectful maybe a small thing but makes a big difference. Thanks again Eddie

Mike from Austin Plumbing is great! called him at 8AM showed up promptly to help fix my heating pipe leak on a Sunday. Very detail oriented and made sure everything is okay. He seems very knowledgeable. Will definitely call him again for future plumbing needs. 5 stars

After reading all the positive reviews I decided to call platinum for an estimate on a plumbing job in my home. Very happy with the professional job they've done ! Pete and James showed up for estimate and the day they did the job when they said they would. They got job done quickly and neatly! Look no further for a great family business who take pride in there work ! Thanx Pete, James and James JR

Called this company for an emergency (heat stopped working). They came in 10 mins and was very professional. Did a great job and will definitely use them again. 5/5 stars

We had Downtown P&H visit our apartment to fix an overflowing toilet tank. Their customer service was available in the middle of the night and coached us on how to temporarily solve the problem until the plumber could come in the morning. William called us at 8 am, just like the operator said he would, and showed up to fix the issue within an hour. He was efficient, friendly, and detail oriented. Not only did he fix our plumbing problem, but he CLEANED our entire bathroom area around the toilet and the sink, replaced our problematic toilet flushing lever without being prompted, as well as noticing our bathroom door handle was loose and tightening it. These guys are great. Would definitely be using Downtown P&H again and utilizing William's skills and excellent customer service.

I would certainly recommend Colin.  He just installed a kitchen facet for us. Communicated well, showed up on time, and did an excellent job at a fair price.  Will certainly call him again if I have future plumbing needs.

The guy showed up without tools.. and after waisting 1.5 h of my time, he said that he didn't find any leak and wanted me to sign a waiver... the worst experience ever.. don't use them

I have been having a lot of trouble finding a reliable plumber / construction repairman.  Today I lucked out.  S & A Quality Pro Services did a fantastic job.  He showed up on time, did thorough and accurate work, replacing a bathroom faucet and fixing a major hole in the drywall.  I certainly will be calling him again for the many jobs in the building.  I highly recommend him.

Friedman Irwin and son are probably fantastic plumbers but customer service is alittle lacking. Had some plumbing issues that were not urgent but needed to get done sometime in the next couple weeks. I called over the weekend and left a voice mail and the gentlemen was very polite and called promptly back on Monday morning. Explained the issues and told me he would have one of his guys stop by on Tuesday (my residence is a few blocks from their shop). Gentlemen did not show and no call on tuesday. Left another voice mail a few days later and still waiting for a call back.

Very proffesional and was half the price of every other company  I called,  They came and took care of the backflow device the same day i called them and took care of all the paperwork as well.

The staff is very knowledgeable and helpful.  They have just about any plumbing part you can imagine in stock

We needed to replace a kitchen faucet and received a quick reasonably priced quote online. Set up an appointment and Oscar came to do the installation. He was very professional and very considerate of our safety as he came in with safety mask and footwear. He did the installation and it was very good and efficient and he addressed all our questions and concerns. After the service was done, we paid what the agreed quote and it came with a year of labor guarantee. Very happy with the service and we finally found our go to plumber and hvac servicer!

We had a major issue with our kitchen sink drain that couldn't be fixed with Drano. Due to holidays, it was hard finding someone to come out or the rates were very high. Robert got us a very reasonable quote and scheduled us for the earliest time next morning. He got the sink draining in less than half an hour and saved us from any more of take outs and delivery foods! Definitely will recommend Robert and his team to our friends. Thank you!

Do not work with! They came in to fix an issue with our kitchen sink leaking. They installed the wrong size pipe that caused our dishwasher to not drain properly but it took us a few months to figure out the issue. When we called back to ask them to come install the right size pipe they said we had to contact the plumber directly who came to our apartment and there was nothing they could do... when we got in touch with the plumber he said he would come and then cancelled 3 days in a row then completely stopped answering us. Cheap johns is still saying there is nothing they can do for us meanwhile our receipt and warranty for the original work is from their company... it's inexcusable and I would expect a refund if they can't fix THEIR mistake since the work was done incorrectly and they are not honoring the warranty on their receipt

The plumber I received was extremely and unreasonably rude. Thought I should write a review about it. Tells me that he knows what he is doing and he in fact, did not. I needed 1 part replaced but he acted like it was life or death. I wouldn't use their service ever if I were you.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php