Best Plumbing Services in New York

I had spoken with 8 plumbers who only cared to come in for a fat paycheck before even trying to understand my issue, which was never solved by any of them.  The stress and frustration of not having a reasonable person to communicate with was inexplicable.  I never imagined how difficult it is to find a plumber who cares to solve a problem.    
Then comes in Scott.  What a professional, and good person!  He's a smart dude. He took the time to listen and to contemplate the issue.  There were very expensive solutions to the problem but he kindly offered a sensible alternative for a fraction of the price.  He even came back here after all was done to follow up and to see if I was happy.  A real stand-up guy!  
Upon seeing other, smaller things, that could be taken care of while he was here, he fixed those and didn't ask for extra money.

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

Believe the 5 star reviews, we couldn't recommend Robert and Star Cities more highly! We had some plumbing issues relating to our toilet that needed to be solved and after having a few horrible experiences with other companies, we came on Yelp and found Star Cities. The initial person we spoke to at Star Cities was super polite, knowledgeable, and sent us in the direction of Robert to get the work started.  Robert was prompt, reliable, efficient and got the job done and well. Star Cities' pricing was competitive and you certainly get a high calibre of work done for what you pay for.  You're definitely in good hands if you work with these guys!

He came to put my radiators in place. He did the job I paid him. I have since called him twice, he gives me an appointment time then does not show up. I am wondering if my color skin has anything to do with his behavior since there wasn't any problems when he came to replace radiators.

Austin Plumbing  broke my families plumbing and did not pay for the damages.  They were asked  to replace broken parts and  took no
responsibility for the damage they did. They were over 4 hours late and made a mess destroying the plumbing parts and fixture.

I recently hired Platinum Plumbing to take care of a number of plumbing problems that I had.  It was just a wonderful experience from start to finish.  When they showed up to find out how serious it was and give me a rough estimate of how much it would cost as well as how long.  James and Peter looked at the two bathrooms, water heater and oil burner that all needed to be worked on and after confirming what work I wanted to have done they were able to give me an estimate and time frame that was acceptable to me.

The work itself:  When Platinum Plumbing showed up to start the job they got to work and were great.  Since the work was going to take them multiple days and I would be staying in the house while they were going to be doing the work, they made sure to take care of all the problems in such a way that it wouldn't interfere with me living there.  They did a great job making sure that I'd be able to stay in the home with as little disruption as possible.  

All the work was excellent and I was very happy with the finished results.  I know that the next time I have any issue with any of my plumbing Platinum will be the first number I call for quick, reliable service.

Extremely flexible to our schedule, came out on a Saturday morning.  Quickly repaired shower and reasonable cost. Will use this company again!

Would never use them again. They charge a lot for their services. Technician was there 20 mins.  I don't know what the hourly rate for a plumber is but according to the bill I got it must be over $1000 an hour.

I rarely leave reviews, yet I felt it important in this case so people get a balanced opinion. I hired Colin Lee for a plumbing job based solely on his 5 star reviews. I was extremely disappointed. I hired him to evaluate my kitchen drain as it was draining slowly. As reviews indicated, he is personable and wore shoe covers into my apartment, so I was already sold. He looked at my kitchen and bathroom sinks and snaked a small portion of the drain under my sink. When he did not clear the obstruction, he told me the blockage was well distant to my apartment (I live on the second floor of an old Brownstone). He said the problem was likely in the walls below my apartment or in the basement. As this was a job beyond his scope, he said I would need a larger plumbing company. He charged me $50 for his time and went on his way. I understood and initially thought this all seemed reasonable.

I then called a different plumber, who came the next day. I told the second plumber what Colin had said. The new plumber was certain it needed to be snaked and that Colin had not done an adequate job. The second plumber spent about an hour and thoroughly snaked my kitchen pipes. He cleared the obstruction and the water drains perfectly.

I then contacted Colin and let him know that my pipes just needed additional snaking and were now fine. I was hoping he would do the right thing and at least return my $50. Instead, he stuck to his original explanation. He said From my experience it seems like the issue I explained, and in my experience the issue generally returns in a week or 2 even if you think the clog is gone. It has been two weeks and my sink drains beautifully.

I assume Colin is OK for very simple jobs.....although, by plumbing standards, my job was relatively simple. If you have any job that is remotely complicated, look elsewhere.

I love Blaustein. They have been around for 20+ years and have come in times of emergency as well as remodels. They are super helpful and friendly plumbers who provide good feedback and insight into best toilets, sinks, sizes, and more. I've had amazing conversations with these folks who have completely changed my perspective on plumbing best practices. Love the Blaustein. Family, they have my business!

Samir did an outstanding job painting my bathroom walls. Samir offered great value for his service and was responsive to all my questions. I was also impressed that Samir was able to relocate the towel rack and repair the wall as if the towel rack was never there. Overall I highly recommend!

I had an issue with my kitchen plumbing and they helped me troubleshoot it over the phone--great communication and very generous with their time and knowledge. Highly recommend.

They provide exceptional and quick Backflow testing at a competitive price.  Tom went above and beyond to resolve additional issues arose after the testing. He is courteous and walked me through step by step to get the work done. Highly recommended to anyone who needs Backflow testing!

I was at first a bit intimidated by DJ Plumbing. I walked in soon after opening on a weekday, and was the only one there not belonging to one of the numerous plumbing trucks outside. Everyone else was coming to pick up a long list of items they had ordered ahead of time, using jargon and shorthand for each item. I had a plastic shopping bag with a broken pipe I couldn't tell you the width of.
I was helped quickly, though, and was NOT treated like the idiot I am. I left with the item I needed, a wrench for the job, and had my sink drain fixed minutes after getting home. Everything was relatively cheap, too.
You know how they say that you know you're at a good Chinese food restaurant when you see Chinese people eating there?
Like that, but for plumbers.

My basement was ruined due to the hurricane this fall.  Rasco was the first to save the day.  I hired them to install a Sump Pump and run the line to the street.  Their crew was very professional  and though my basement was trashed from the storm damage; I loved the fact they were almost apologetic about having to make holes in my ceiling to run new lines... Imagine that!!!  That gesture made me feel like they cared about my home as if it was their own.  Needless to say; the work was flawless and minimal holes were cut.  I'm beyond happy with their service and would hire them again for any future plumbing needs.

Thanks.

Called them after having snakes my pipes twice to no avail - basement toilet kept overflowing and water not reaching sewer - several plumbing companies were offering major jobs costing several thousands. I called urgent drain, they came, and worked on it immediately - they fixed it for a great price - no tearing up the floor or re doing pipes or unnecessary expenses .... That was 2 weeks ago and basement is dry and all is good!!!

They came back refunded partial of my money and situated the problem with my weirdly shaped bathroom.

These guys rock! Definitly a Supply house for professional plumbers, but if you heed somthing done, you might meet one us there.

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