Best Plumbing Services in New York

Scott and his team are highly skilled, professional, courteous, and of high integrity. We found the pricing very fair, but what's more was that we felt very comfortable putting our trust in Main Man Water Works to get the job done right.

I had a lot of other companies come by to give estimates, and most of them were opportunistic. I know we made the best choice for the job we had, which involved fixing a leaky water main connection and then repairing our street. Some of his competitors were fixing to gouge us.

Scott works well with the Department of Environmental Protection and gave us good advice throughout the process, even advising to obtain water main insurance from the DEP once all was done.

I had a leak in the basement from a broken pipe. Responded quickly to request for a quote. Showed up and did a great job for a fair price. Highly recommend to anyone in need of plumbing service

These guys are absolutely amazing.  Hands down the best experience I have ever had with any kind of contractor, anywhere, and I've used lots of them over the years.  The service and professionalism and communication and attention they provide are the kind you'd expect from the guy you know in a small town; I was so pleasantly surprised (shocked, actually) to find someone like this in Manhattan.  If you ever need plumbing work done, do yourself a favor and call these guys!  Seriously!

We found out that our shower was apparently leaking and causing some issues in the unit below us, so we needed a fix.  Since we hated our bathroom, we decided to gut the thing and start anew rather than trying to patch things up.  We spoke to an unbelievable number of contractors.  Many would make appointments to evaluate and give an estimate and never show up.  Those that did show up would give astronomical quotes.  I mean, this is New York, but come on, renovating a bathroom shouldn't eat up 25% of my take-home salary.

We saw an ad on TV for a site called HomeAdvisor, and Star Cities was one of the places they referred us to.  We emailed Star Cities and got a very prompt reply.  They set up an appointment and kept it.  They showed up on time (a few minutes early, actually) and took the time to explain what needed to be done clearly, assuring us that it was not as bad of a job as we thought.  We loved Robert, and waited for their quote.  The quote came quite quickly -- much more quickly than we expected -- and we were pleasantly surprised at how reasonable it was.  Robert was the best plumber we'd met, and gave us a good and fair price.  Needless to say, we booked him to do the work.

They started the work just when they said they would (a few minutes early, actually).  Over the course of a couple of weeks (we did this around Thanksgiving), they completely changed our bathroom.  They tore out the tub, the walls around the tub, the toilet, and the floor, and installed a new tub (which was very hard to do I'm sure because we have a very weird and VERY tight space), a new shower body, new floors, painted the walls, installed a new toilet, and everything.  They even installed a new shower door.  The shower door wasn't part of the work order, but when we found one we liked, be bought it and brought it to the apartment.  We asked them to install it and told them we'd pay for the installation; they installed it and didn't charge us.  It was not an easy door to install (a weird Kohler barn door thing).

We were actually so impressed with the work they were doing, we decided to ask them to demolish an old closet and build a new one, as well as hang crown moulding around our entire apartment.  They gave us a good quote and worked with our budget.  The closet and the crown moulding are absolutely gorgeous.  We'd thought about using the handyman at the hardware store next door for that work, but he never gave us a quote, despite our constant reminders.  Robert, however, gave us a quote quickly, and did an amazing, amazing job.  I'm so glad we didn't go with someone else on the closet, because they gave us exactly what we wanted.  It looks so much better than we imagined.

After they finished the bathroom, we noticed a problem with the hot water (not enough water pressure).  I sent Robert a very panicked text late at night.  He promptly replied, showed up the next day, and fixed the issue.  Apparently some detritus got in a pipe.  I was very pleased with his follow-through.  Even though the job was done and he'd been paid, he made sure to promptly address the issue.

When it came time to get the final invoice there were no surprises.  The deal was we pay a 75% deposit.  The balance of the invoice was the other 25%.  No sneaking things in, no saying things got complicated, no nothing.  Straight up what we expected: we owed the last 25% that we didn't put down in the deposit.  Star Cities is honest, does quality work, and does the work for what they say they will (and on time).

These guys were such a pleasure to work with.  I hope I don't have any more plumbing issues that need fixing, but if I do, I know where I'll go.  If you need plumbing work done, call them!  You'll be thankful you did.

Had a problem with the toilet and tried to fix on my own with no luck. I called them and they called me right back and came within an hour and quickly fixed the problem. I highly recommend and will be using them for my other jobs in the apartment building

Mike from Austin Plumbing is great! called him at 8AM showed up promptly to help fix my heating pipe leak on a Sunday. Very detail oriented and made sure everything is okay. He seems very knowledgeable. Will definitely call him again for future plumbing needs. 5 stars

After reading all the positive reviews I decided to call platinum for an estimate on a plumbing job in my home. Very happy with the professional job they've done ! Pete and James showed up for estimate and the day they did the job when they said they would. They got job done quickly and neatly! Look no further for a great family business who take pride in there work ! Thanx Pete, James and James JR

My hot water heater had a leak from both incoming and outgoing pipes and needed a help. Guillermo was very prompt and gave me clear information about the issue. He was able come 1 hr earlier than the scheduled time, fixed the problem in about an hour. Maximo team is highly recommended.

plumber from hell.  work bad and egregiously overcharged.  Hired for an emergency and stalled all day.  Had to hire someone else the next day to redo the work and resulted in tenants without hot water for an extra day.  Did install portable dishwasher OK but charged $600 just for that!

Colin is breath of fresh air in a NYC landscape where expertise, trust, fairness and honesty are rarities. I've worked on half a dozen projects with Colin over the past 2 years ranging from installing a new kitchen sink faucet to installing a water filter, hooking up a new washer, snaking a clogged drain all the way to ordering new parts and fixing a non-flushing toilet. He's a good communicator, follows his word and is on time. He's also a straight shooter on pricing and is always willing to go the extra mile to do what's needed. Finally, Colin is an absolute gentleman, so I highly recommend him.

We had an incredibly positive experience with Blaustein Plumbing. We have custom, European plumbing fixtures (installed by previous owners) that are so specialized many plumbers don't understand how to fix them. I was recommended Blaustein Plumbing by a Plumbing and Hardware store that sells the specialized parts we needed. They charged a VERY reasonable (relatively speaking) flat fee per hour and are far more experienced and knowledgeable compared to other plumbers I've worked with. They're also super courteous, in addition to the mask, they put booties on before entering the apartment, gave me advice on how my building's super could fix certain items or issues (so I wouldn't have to spend the money calling a plumber). It was a very positive experience and I would highly recommend this plumber.

Great and affordable work... so I need to type 85 characters for this review and I don't feel like it. They're just great OK?

Friedman Irwin and son are probably fantastic plumbers but customer service is alittle lacking. Had some plumbing issues that were not urgent but needed to get done sometime in the next couple weeks. I called over the weekend and left a voice mail and the gentlemen was very polite and called promptly back on Monday morning. Explained the issues and told me he would have one of his guys stop by on Tuesday (my residence is a few blocks from their shop). Gentlemen did not show and no call on tuesday. Left another voice mail a few days later and still waiting for a call back.

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

Appalling customer service even borderlining obnoxious for being busy I am just going to have to live with not having your business. Extremely disappointing from a customer service 20yr veteran perspective, a woman owned Construction Co in NY and them being recommended from a Successful GC friend....

Our toilet was leaking completely in our upstairs bathroom and Oscar came quickly that same day and told us what were our options . The price was very fair and done very quickly. Excellent job installing the toilet . Thank you.

I had a great experience with Urgent Drain today. We had a very bad back up in the basement which needed to be addressed ASAP. Robert was very professional and efficient. They were able to come within a few hours and got the job done. I highly recommend Urgent Drain!  I will definitely be using their services in the future. I'm happy I found them! Thank you, Rob!

I called Cheap John's yesterday late afternoon and Eric showed up today as promised.  We had a nice conversation, they have lots of experience and he worked in the pouring rain as the sewer line outside was clogged.  It was a little bit more then the $59.95 they advertise but well worth it.  Still cheaper then the ridiculous estimate from the other nationally advertised chain who wanted $495 for the SAME work and offered to go down to $395 if I pay cash.  Cheap John was less than half of that.

The plumber I received was extremely and unreasonably rude. Thought I should write a review about it. Tells me that he knows what he is doing and he in fact, did not. I needed 1 part replaced but he acted like it was life or death. I wouldn't use their service ever if I were you.

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