Best Plumbing Services in New York

I own a 110 year-old house in Brooklyn.  I have lived here for 33 years.
Our clay sewer pipes are as old as the house and we were tired of late night sewer clog emergencies. So, after 33 years of procrastination, we decided to do the big-dig and have our main sewer line replaced.

In Brooklyn, I found two companies that specialize in Sewer Main replacement I selected Main Man Water Works because they had a higher yelp rating than the other company and my next door neighbor had good results when they used Main Man Water Works to replace their sewer main.  We called Scott, Main Man's master plumber, scheduled an estimate the same week, and started the work by the following week.  

The sewer main replacement took two days, from start to finish.  They were able to tunnel under our front steps and front porch so both survived the ordeal undamaged.  (Hip, hip hurray!!) The new sewer line was installed and working on the first day.  On the second day, the job was finished, including hooking up an active storm drain into the sewer line (somehow skipped on the first day), replacing the cement walkway, and replacing a small section of cement floor that had to be removed in the basement near the pipe traps.

For the main job, the installation of the sewer-main, they know their stuff inside-and-out, and that part was worry-free.  The second day was also ok, but we had to ask them correct a few of the finishing details.

For clarity, here are the finishing details we had ask them to correct.  We had to ask them to spend more time tamping (packing down) the filled soil.  Extra tamping takes more time & delays pouring the cement walkway, but reduces the risk of a sinking, sagging walkway in a few years. When pouring the cement, they initially left out the expansion joints and we had to ask them to add expansion joints (heavy felt strips) in the cement in order to reduce risk of future cracking.  Finally, when restoring the pit for the sewer trap, they were initially going to make the pit twice as large. At our request, they moved the wood backer-boards before pouring the cement and restored the pit to approximately the original size.

In summary, their work is very good, but be prepared to oversee and correct some of the finishing details near the end of the job.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

These guys are absolutely amazing.  Hands down the best experience I have ever had with any kind of contractor, anywhere, and I've used lots of them over the years.  The service and professionalism and communication and attention they provide are the kind you'd expect from the guy you know in a small town; I was so pleasantly surprised (shocked, actually) to find someone like this in Manhattan.  If you ever need plumbing work done, do yourself a favor and call these guys!  Seriously!

We found out that our shower was apparently leaking and causing some issues in the unit below us, so we needed a fix.  Since we hated our bathroom, we decided to gut the thing and start anew rather than trying to patch things up.  We spoke to an unbelievable number of contractors.  Many would make appointments to evaluate and give an estimate and never show up.  Those that did show up would give astronomical quotes.  I mean, this is New York, but come on, renovating a bathroom shouldn't eat up 25% of my take-home salary.

We saw an ad on TV for a site called HomeAdvisor, and Star Cities was one of the places they referred us to.  We emailed Star Cities and got a very prompt reply.  They set up an appointment and kept it.  They showed up on time (a few minutes early, actually) and took the time to explain what needed to be done clearly, assuring us that it was not as bad of a job as we thought.  We loved Robert, and waited for their quote.  The quote came quite quickly -- much more quickly than we expected -- and we were pleasantly surprised at how reasonable it was.  Robert was the best plumber we'd met, and gave us a good and fair price.  Needless to say, we booked him to do the work.

They started the work just when they said they would (a few minutes early, actually).  Over the course of a couple of weeks (we did this around Thanksgiving), they completely changed our bathroom.  They tore out the tub, the walls around the tub, the toilet, and the floor, and installed a new tub (which was very hard to do I'm sure because we have a very weird and VERY tight space), a new shower body, new floors, painted the walls, installed a new toilet, and everything.  They even installed a new shower door.  The shower door wasn't part of the work order, but when we found one we liked, be bought it and brought it to the apartment.  We asked them to install it and told them we'd pay for the installation; they installed it and didn't charge us.  It was not an easy door to install (a weird Kohler barn door thing).

We were actually so impressed with the work they were doing, we decided to ask them to demolish an old closet and build a new one, as well as hang crown moulding around our entire apartment.  They gave us a good quote and worked with our budget.  The closet and the crown moulding are absolutely gorgeous.  We'd thought about using the handyman at the hardware store next door for that work, but he never gave us a quote, despite our constant reminders.  Robert, however, gave us a quote quickly, and did an amazing, amazing job.  I'm so glad we didn't go with someone else on the closet, because they gave us exactly what we wanted.  It looks so much better than we imagined.

After they finished the bathroom, we noticed a problem with the hot water (not enough water pressure).  I sent Robert a very panicked text late at night.  He promptly replied, showed up the next day, and fixed the issue.  Apparently some detritus got in a pipe.  I was very pleased with his follow-through.  Even though the job was done and he'd been paid, he made sure to promptly address the issue.

When it came time to get the final invoice there were no surprises.  The deal was we pay a 75% deposit.  The balance of the invoice was the other 25%.  No sneaking things in, no saying things got complicated, no nothing.  Straight up what we expected: we owed the last 25% that we didn't put down in the deposit.  Star Cities is honest, does quality work, and does the work for what they say they will (and on time).

These guys were such a pleasure to work with.  I hope I don't have any more plumbing issues that need fixing, but if I do, I know where I'll go.  If you need plumbing work done, call them!  You'll be thankful you did.

Eddie is the best in the biz! Had a leak in the basement ceiling under my bathtub so I feared the worst. Eddie came out the first time for no charge and assured me it was not what I feared but said he'd come back if the leak came back. Then when the leak returned he and his team came out after the biggest snow storm we've had in years and found the culprit was bad sealing next to the tub. He sealed it up with some stuff I had leftover from the last job and he only charged me for this second call. I'd definitely recommend him for any plumbing needs! Thanks Eddie.

I have been doing business with Austin Plumbing and Heating for nearly a decade.

I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks.

I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!

Amazing job done! Had a leaky pipe that needed to be fixed otherwise I would've had a pool in my basement. Went on yelp looking for a plumber and got a response right away with a very fair quote. He came to house the next day and had the job done extremely fast with no issues. I would highly recommend him if you need a plumber.

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

I have an older home and have had problems with the plumbing etc. Downtown Plumbing & Heating returned my call promptly and dispatched their technicianto my home; he arrived in great time. Tyquon was very helpful and informative in explaining repairs to resolve the problem. I am very happy to have this ongoing process resolved by downtown plumbing and heating!

Honest plumber. Awesome guy, we've used him a few times. He put in our new garbage disposal, fixed leaks under the kitchen sink, fixed toilets, and the bathtub faucet. His prices are MORE THAN FAIR, esp. considering we previously had Fred Smith plumbers in here who charged us a fortune and did a shitty job.

We just always use Colin now for all plumbing stuff, and I gave my neighbor his number as well. Would definitely recommend.

Excellent service ! The men are efficient , very professional , quick ,  thorough , polite . My plumbing issue was resolved beautifully . I've used this company prior to this problem and will continue to do so with any / all future plumbing troubles I'm sure to encounter . Hats off to James Bond & St Michael !

I recently had my Tudor home in New Jersey painted by S&A Quality Pro Services. I was impressed with the work and particularly the responsiveness of Samir, the owner. His guys came over promptly every morning and finished the job in less than a week, despite challenging weather conditions. I intend to use them for other home improvement projects in the future.

I called at 8am. A friendly professional showed up at 8:30am. The sink was fixed before 10:30am. In my experience this kind of great service is very rare in the world of plumbers.

Very proffesional and was half the price of every other company  I called,  They came and took care of the backflow device the same day i called them and took care of all the paperwork as well.

There customer service is great, everyone is friendly. I would recommend this spot to any one in need of plumbing supplies. I was also told they sell Girl Scout Cookies so I had stopped by to buy some and it was very heart warming to see how the father was supporting his daughter.

Enrique from Racso Plumbing and Heating was very helpful. A few weeks ago we noticed there was a dripping in one of our copper pipes and major rusting. We didn't notice it before, but knew this was not a problem we wanted to wait. The next day Enrique came to consult and we found out instead of the pipes having to be replaced in a certain section, our water boilers had to be replaced too.

My husband found Racso Plumbing and Heating on Yelp. Told me it had great reviews and we wanted to give them a chance. Luckily we did. When Enrique went to open our old water boiler, there was so much rust in the water. Now imagine the same water we drink, shower, multiple uses - it was horrifying to know but so glad it was a problem solved.

Enrique and a few other staff members came to replace our water boiler, helped fix the water connection outside for us to have access to our hose in the backyard (the water line wasn't connected at first), have access to our front yard for water, and explained to us what was safe to keep certain things up to code which we didn't know before because previous owners did not do things correctly.

Racso Plumbing and Heating were responsive, found materials and worked on our situation for hours, and we look forward to reaching out again to Enrique. Friendly staff, all hardworking, and we appreciated the helpful advice for us to be safe and not think about an exploding water boiler. Thank you so much!

Came on time, knowledgeable, helpful, courteous.   Would definitely recommend them to someone looking for simple drain issues.

Called Cheap Johns night after calling around for a main line flood on a Sunday night! Not even an hour passed between me calling them and them arriving and fixing the issue. Eric was great. Wouldn't think of calling anyone else.

Guy tells me on the phone that they have the cartridge for a specific toilet flush system.  He sounded dismissive and like he didn't know what he was talking about, so I asked three times, even though he tried to hang up on me, if it was the cartridge they had.  He says yes then hangs up.  Walk over there and it's the handle not the cartridge.  Another guy working there acknowledged what an idiot the person I dealt with was and tried to help but they didn't have the part.  I'm not a plumber, but I know how to fix a toilet and the exact parts I need to do so.

Steer clear of this place.  They don't want to be bothered by non-plumbers.

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