Best Plumbing Services in New York

I own a 110 year-old house in Brooklyn.  I have lived here for 33 years.
Our clay sewer pipes are as old as the house and we were tired of late night sewer clog emergencies. So, after 33 years of procrastination, we decided to do the big-dig and have our main sewer line replaced.

In Brooklyn, I found two companies that specialize in Sewer Main replacement I selected Main Man Water Works because they had a higher yelp rating than the other company and my next door neighbor had good results when they used Main Man Water Works to replace their sewer main.  We called Scott, Main Man's master plumber, scheduled an estimate the same week, and started the work by the following week.  

The sewer main replacement took two days, from start to finish.  They were able to tunnel under our front steps and front porch so both survived the ordeal undamaged.  (Hip, hip hurray!!) The new sewer line was installed and working on the first day.  On the second day, the job was finished, including hooking up an active storm drain into the sewer line (somehow skipped on the first day), replacing the cement walkway, and replacing a small section of cement floor that had to be removed in the basement near the pipe traps.

For the main job, the installation of the sewer-main, they know their stuff inside-and-out, and that part was worry-free.  The second day was also ok, but we had to ask them correct a few of the finishing details.

For clarity, here are the finishing details we had ask them to correct.  We had to ask them to spend more time tamping (packing down) the filled soil.  Extra tamping takes more time & delays pouring the cement walkway, but reduces the risk of a sinking, sagging walkway in a few years. When pouring the cement, they initially left out the expansion joints and we had to ask them to add expansion joints (heavy felt strips) in the cement in order to reduce risk of future cracking.  Finally, when restoring the pit for the sewer trap, they were initially going to make the pit twice as large. At our request, they moved the wood backer-boards before pouring the cement and restored the pit to approximately the original size.

In summary, their work is very good, but be prepared to oversee and correct some of the finishing details near the end of the job.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

I would give Robert and his crew 10 stars if I could. They were always on time, courteous, did absolutely beautiful and thorough work, took such care with my home, and went above and beyond to make sure everything turned out just the way I wanted it. They redid two bathrooms - including tiling, tub installation, and radiant flooring. I couldn't be happier or more grateful that I hired Star Cities.

I had a new water heater installed. Eddie the owner was very knowledgable had the water heater installed in a few hours. The price was very reasonable I  will be using their services in the future.

Mike saved us from a potential disaster! We had a leaking water heater, and no prior experience with anything of this magnitude since we bought an older home. Not knowing who to call and being skeptical of someone taking advantage, we decided to call Mike at Austin Plumbing and Heating. He showed up ready to work right away. He was quick, efficient, professional, and fair. He educated us and wasted no time in getting our new water heater up and running. We highly recommend him. Don't hesitate and trust Mike!

Let me just start by saying, Pete is a Godsend!
My Family and I are in the midst of a gut and reno and needed some plumbing taken care of. I had (2) other vendors on the line, one cancelled 15 minutes before scheduled appointment and the other....no response after initial communication. The latter is disgustingly unprofessional! I reached out to Platinum Plumbing and within minutes had a response, a quote and a scheduled appointment for later that same day. Pete showed up on time, summed up the task at hand and tackled it. All the while carrying a pleasant conversation with me.
I will not hesitate to call on Platinum Plumbing Services for my next job. Thanks again, Pete :-)

Called this company for an emergency (heat stopped working). They came in 10 mins and was very professional. Did a great job and will definitely use them again. 5/5 stars

Plumber they outsourced the work to this past saturday, think his name is George from his heavy accent. Called Friday for Saturday morning, we agreed on 12. 1pm rolls around and he's still a no show, i call him up and he basically forgot so he shows up at 1:30pm. Does the work, and i called the main line Saturday to leave a message to call me back so I can pay the invoice. Its Monday today, stepped away from my desk and i come back i see a missed call from the plumber and he's yelling and cursing via a voicemail saying that they tried to reach me all morning to settle the bill both him and the company, which i didn't receive any calls but the one call from him, basically straight lying. Would not use them again

Lucky I managed to get hold of Colin when some plumbing issues popped up in my place on a Friday afternoon. He came right over and identified the problem, suggested a solution and gave a guide price on fixing it up. He really explained what was required and how the original problem developed which is unusual as I think plumbers/electricians like to keep things as vague as possible - not with Colin.

In terms of the work it was completed promptly and slightly under budget (another huge plus & surprise!).

Colin is now my plumber guy and I'll be recommending him to friends / colleagues in the future

Excellent service ! The men are efficient , very professional , quick ,  thorough , polite . My plumbing issue was resolved beautifully . I've used this company prior to this problem and will continue to do so with any / all future plumbing troubles I'm sure to encounter . Hats off to James Bond & St Michael !

Samir is amazing! I contacted a number of pros about fixing a broken knob in my shower, most of whom either canceled or didn't call back. Samir, on the other hand, made an appointment quickly, texted me when he was on the way, and met me on time as promised. He then quickly diagnosed the problem, went to three different stores looking for the right replacements, even fixed a wobbly part I didn't even tell him about ahead of time. He then  came back the following day on **Christmas Eve** with a solution he created himself. He literally prevented me from either having to send away for expensive replacements from Germany or having to renovate the shower in order to replace everything. It's clear he will work until the job is done perfectly and I couldn't appreciate that more. He's kind, he's fair, he helped me understand the solution he created complete with pictures of the process so I could understand what he was doing and why. I'm so happy I found him and will certainly be calling on him again for future projects I have planned around the house. Hire this man; he's incredible!

Be careful.  They do shoddy work.   And then don't stand by it.  They left me high and dry!  We had an odor & leakage from toilet.  After doing some work the odor still persisted.  They explained it away as external odor.  I made the mistake of trusting they knew what they were talking about.  Sure enough the odor remained and the leaking continued.  When we called they said to send some photos.  Really?  You do shoddy work and then insult the customer by asking for proof?   Second call they said they were out of town and for us to call back on a certain day.  Astonishing!   When you do shoddy work you expect customers to chase you down?  Finally the day for which it was convenient for them to take a call came.  Left voice mail.   It's been almost a week now and ..... crickets.   They do in fact run away from their own shoddy work!  Avoid if you want a professional, courteous and most importantly quality repair.

They provide exceptional and quick Backflow testing at a competitive price.  Tom went above and beyond to resolve additional issues arose after the testing. He is courteous and walked me through step by step to get the work done. Highly recommended to anyone who needs Backflow testing!

One afternoon I was walking by and realize they sell Girl Scout cookies. Well, I don't need a single plumbing supply but  I was happy to find cookies. Costumer service was friendly and helpful and I didn't feel uncomfortable  being a woman walking in there. Head to DJ plumping for your Plumping and cookie needs. HAHA

Quick response and reasonably priced quote. We needed a leak repaired in our main bathroom as well as replacing a vanity. While he was here, he noticed the toile needed to be fixed and offered to that that for a small additional charge. Very friendly and professional. Arrived on time, got the job done quickly and efficiently. We are hiring him again to do some work to our master bathroom.

Robert was super responsive and professional. He came to our home the same day we called, diagnosed the issue and quickly resolved it. He was also very helpful in answering my questions and was able to explain, in great detail, how the issue arose. This was especially helpful when filing a claim with our homeowners insurance. I will definitely use Urgent Drains in the future!

I called a couple of the 49.99 cleaning services for a clogged main sewer line and Chap John's responded to my inquiry to do the job.  He came to  the job and charged $200 to do the job and then gave me a half-assed guarantee stating that if I call within 30 days, (Monday through Saturday from 8 AM to 6 PM) he would do the job again for $49.00.

I called him within 3 weeks because the drain needed to be cleared again, and this guy played dumb stating that I don't even do drains.  Stay clear of this guy-  he is definitely CHEAP because he doesnt honor his half-Assed guarantees on services!

AE was recommended to me by a contractor friend who has been buying from them for years. I went in to buy parts for a project in which I have to build an inflation system (balloon that inflates and deflates) so I was looking for valve part options to facilitate inflation and deflation.

The men working there were willing to help me and showed me a few part options. The first man (the owner I think) gave me some switch valves (plastic & metal) and then another man brought out a bike pump valve and a ball valve. I ended up buying the bike valve for $3.

They said they did not sell any small pumps (smaller than large bike pumps they were selling).

They accept returns with 25% restocking fee within 30 days.

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