Best Plumbing Services in New York

Fast response and got things done professionally without any issues.

We had a leak in our kitchen sink and Michael stopped by Christmas Eve. Even caulked my tiles because the builder didn't do a good job around the countertop near the sink!

Highly recommended!

Professional! Highly recommend John.  Came in a mask and he is an expert @ his craft. Happy to have him as a contact now!

After getting a reccomendation from my Dad, who called him during hurricane Sandy. Rich, the owner operator showed within 1 hour of my phone call on Sun Dec 23 at 6pm. He was very nice, knew exactly what to do and gets the job done properly, neatly and at a fair price.

I called up to have my room painted and tv mounted and couldn't be more happier. Ciro came to my home gave me Fair price and did the work like a real professional. I highly recommend him to anyone e looking for great work at a reasonable price.

Kitchen sink clogged. Professional, prompt, reasonable price. Explained everything and left the space cleaner than when he got here. This is the 3rd time I've used Zoom and wouldn't hesitate to use &/or recommend them again.

dispatch made an error with address and contact number and now cannot keep appt more making arrangements to fix their error.

Dennis is awesome. He's honest, professional, knowledgeable, on time...when you hire him to do a job you are hiring someone to do quality work. It's true, you get what you pay for. Thank you!

Two separate issues threatened to leave our condominium without heat through this cold snap. These guys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day.

There is no question who will be calling next time we need plumbing repairs.

Discovered that I had a leak under my kitchen sink and at first I thought I might be able to fix it myself and so I tried to just tighten the pipe... well as soon as I turned it the pipe snapped off!!!

Immediately I began looking for a plumber on yelp. Mike responded right away with a quote and came out the next morning and repaired the broken pipe all for the price he had quoted me which included labor and parts. He was very responsive throughout the process calling and texting to let me know when he was on his way. I will definitely be using him again if I have any issues that I need to address.

Did not have a positive experience with this company.  Called them to fix leaky bathroom sink faucets which they said sounded like an hour or so job (@ $170/hour) so I chose them over another recommended plumber who was $200/for the whole job. Boy was that a mistake! The plumber they sent ended up hammering through my dry wall to fix what he said was a drainage issue (I was astonished to find him in the bathroom doing this after thinking he was just fixing pipes!).  Appeared as though he created a larger situation than was needed and after almost 6 (!!) hours, he was finally done repairing the mess he had made and also fixing the thing I originally called about, which was just a matter of replacing a little piece in the faucet! Cost me over $1000!!!

I mistakenly tried them again for another job a few months later-- my shower faucets seemed to be leaking.  The same plumber returned and fixed this problem, but created a new problem where the shower would turn on when the middle faucet was set to bath only.  This was only happening with the hot faucet, which was the one he was working on.  I called Aladdin to explain the situation and they sent the SAME plumber back, who COMPLETELY DENIED responsibility in creating the new problem, and the company had the gall to charge me for the visit! The plumber's supervisor Mocha was arguing with me over the phone that sometimes new problems come from fixing things and it can't be helped and it wasn't her plumber's fault.  Obviously it was-- I had not turned on the shower/bath since he was there and when I did, there was an obvious new problem.  She tried to charge me for an hour of work!! I explained how she could not charge me an hourly rate for her plumber to fix a problem he created, and she bargained down to $50 and said that's what she would charge me plus the parts.  All this time, I'm standing next to the plumber on his phone to his boss and he's just saying, I have nothing to do with the cost side of things, I did not touch the inner tube that would create this problem, etc etc, completely denying any agency for the situation. Absolutely unprofessional and ridiculous. Will never use again.

I've been a customer for years. Tri-Star has amazing customer service, they are always reliable and are quick to problem solve and resolve all of my plumbing issues.  I recently had a plumbing emergency and Krzysztof Rekas from Tri-Star went above and beyond to help.  He is knowledgeable and explained everything that needed to be done for the job.  He acted with a sense of urgency and the work was completed  swiftly.  Highly recommend!

Very disappointed. I spent hours finding an electrician who was avail at a specific time to coincide with our internet provider for my office.
CR said they would be there between 12-1 and confirmed by email.
They never showed up, and when I called, I kept getting a vmail response which says mailbox is full.
So I emailed them - and the person asked where they were and they responded asking me what time they were supposed to arrive. (didn't I request the time the day before and they confirmed that it was at noon? Just scroll up and look at the original email). By 2pm still nothing, and I had to cancel my other service person who I arranged to be there at the same time.
It seems like it is a one man show and no one knows what is going on.
I had such a busy day and spent so much time on arranging, that now it wasted a half day of work and added another day of work now b/c I have to try to arrange and find a new company  to coordinate with the internet company.

I needed a corroded pipe to be replaced. Jay was very quick, professional, and honest. At first we had a schedule conflict, but he made up for it by coming by on his day off and knocking a few dollars off the price for the inconvenience. He also gave good advice on separate issue I was having. Will definitely use his services again!

This company is fantastic. Honest good job. Professional all the way. I now know I can call Bob anytime I need work done. The price he charged was great as well. The plumbers were professional & neat. A fantastic job from the office too.  Sabrina took care of the paperwork and kept in touch with me every step of the way. I'm a very very satisfied customer.

strangely disappeared after paid deposit.  fraud ?

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