Best Plumbing Services in New York

I was in need of a plumber for some work I needed to get done before finishing my basement. I looked on Yelp and noticed all of his good reviews so I decided to give him a call. After playing phone tag a few times we finally touched base. At his request I sent him some pictures of my burner and boiler. He called me right back and was honest with me that the type of equipment I have I should have my oil service company do the work so if there is any issues with the work it would be their liability. I really appreciate Steve's honesty. He could have come by, done the work, collected his money and disappeared. I'm glad that's not his style. I highly recommend him.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I would have given no stars... But since I had to select at least one, this business got an undeserving star.

I called for a plumbing emergency. The guy picked up phone and told me to text him picture of my problem. Hung up with no courteous bye or anything similar. I texted pictures to him and waited for 15 minutes for him to call me back. He didn't. So I called again to confirm he got the texts. He said I'm getting to your pictures now. And hung up without a promise to call or any other words. I moved onto the next plumber on the list.

He obviously didn't need my business.  But he should learn some basic business etiquette. Yes everyone is busy with ten million things going on, but don't run a business if u have no intention on providing services.

Mike came to work on my upstairs neighbor's toilet after it began leaking into my apartment.  He was available to come in the evening, so no one had to miss work, which was extremely helpful.  He arrived on time, got right down to the work at hand, and left the area clean and tidy.  He explained everything he was doing and was very polite and respectful.  He fixed the problem and guarantees his work.  His price seemed very reasonable to me. A++!

very helpful and professional. guidded me to the information I needed to better understand the project.

Jarrod went above and beyond in replacing my wax seal and water hose for my toilet. There's no job too small that he wont tackle. The day of service he arrived on time like he said he would. His fee was priced fairly, and provided excellent service. If I ever have any plumbing needs in the future, ill be sure to call Clogs for us.

Justin is not a good person and I wouldn't recommend him to my worst enemy.  His prices are outrageous.  Now I fully acknowledge not shopping around so shame on me but no excuse for him for charging me at least 5x what is standard to replace a leaky pipe. He took advantage of a bad situation and my ignorance and made a huge job out of what didn't need to be done.  Again I accept blame for not doing my homework but the behavior was amoral.  He uses charm to con and deceive.  Also not a licensed plumber.  

Note that two licensed plumbers saw his work (they were called after he was late for an appt here and I need to fix the rest of this mess) and both said the work was adequate but that he needn't have destroyed my kitchen ceiling or bathroom radiator installation and that the charges were 'unscrupulous' at best.

And Justin when you read this - you know that every word I wrote is true.

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

A plumber that knows what he's doing!!  JW Burns is the most trustworthy, honest, capable plumbing/heating place I know.  They come in the middle of the night if you need them.  I can leave them alone in my house and not worry.  They're always right on estimates and charge very honest prices (I have plumbers in my family in another state so I know what's a fair price).  They are licensed master plumbers which due to my own family of plumbers know this is very important.  They also speak English which is getting harder to find in this town.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

We called Ajax Plumbing to fix a leaking heating pipe and Adam and his assistant Kevin efficiently took care of the issue. From the moment I initially explained the situation to Adam, he was able to clearly articulate what the cause was, find the issue, and tackle the problem. I could immediately tell he's very knowledgeable and experienced in his craft.

Overall, the entire process was also quite smooth and convenient. Some places charge an exorbitant fee to just send someone out to provide an estimate. Adam on the other hand, is able to provide a free estimate through text so you know what to expect prior to scheduling an appointment. It took about 2 hours for them to fix the leak and they even cleaned up whatever debris was created from the job!

If I ever have another heating issue in the future, I know who to call on. I highly recommend Ajax plumbing!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Reliable, knowledgeable and extremely skilled.  I needed old cast iron pipes removed and replaced with newer PVC. Pappaceno Plumbing took care of it with care and ease. Would definitely recommend to others.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

this company really helped me when i needed it
i found them to be very honest and helpfull
it is great to deal with and rob was a great servive man

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