Best Plumbing Services in New York

The work was fair, though needed some follow-up which was offered, however, some of the comments made led me to go elsewhere.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Our condo had a unit-to-unit leak and we called Darwin at Trumpet. He was at the building within the hour with his equaly knowledgible assistant. They were very kind, professional, explained their observation, used their experience to give the diagnosis and proposed repairs, we the condo board discussed and decided on the repair and cost, he made the repair very quickly and we were so very happy and glad. Many plumbers can fix but so very few have the kind, thoughtful explanations Darwin exhibits. I highly recommend Trumpet.

Completely unprofessional. I booked him days in advance. Took the day off to be home for him to come. My appointment rolls around and no plumber. I text him. Nothing. I finally call and he tells me that he's taking the day off because of the weather. FIrst off, it's only raining outside right now. The snow wont even arrive until later tonight. Secondly, he didn't even bother to call and alert me that he wasn't working today.

Do not use or if you're glutton for punishment, use at your own risk.

I asked Adam to come back and clean my HVAC vents and once again, he and EcoFlow did not disappoint!  He arrived promptly and did a very thorough job, even cleaning up as we went.  

HIGHLY RECOMMEND EcoFlow for any of your heating and air conditioning needs!

Jarrod was great to work with, he came quickly and fixed our clogged tub in a couple of minutes.

Are we talking about the same Justin here?

Had to replace the diverter of my old shower as an emergency job. Justin comes in the AM and after seeing the part,suggests changing the body shower instead of looking around for the diverter. Quote from Justin my time is too valuable, his response to my plea of trying to get the diverter first. How about my time and money are too valuable?

He was only interested in changing the body shower, a $600 PLUS PARTS CASH job, no checks accepted, to be done the SAME DAY. He wouldn't be available after. I thought licensed plumbers weren't supposed to get paid OFF-THE-BOOKS! Told him to wait, that I would call him back. Five minutes after leaving, he messages me offering to do the job for $475 or try to look for the part.

While I can't comment on Justin's plumbing skills, I believe his customer service needs some work. At least he didn't charge a service fee for visit.

Thrilled I waited! Two days later--and after another fiasco with Woodhaven Plumbing--I find a plumber that is able to quickly find the a diverter and install it in a timely and affordable manner. Within 30 mins, the job is done!

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

Burns plumbing put a new furnance and boiler in my building a short time ago,  they did a fantastic job.  Work was done in a timely and super professional manner.  Its a pleasure too work with someone who takes pride in their work.  Pleasure to do business with Burns and Company.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

My family converted from oil to gas heating. After much research we decided to contact Adam. From the first call to the very end of the conversion, Adam has been honest and incredibly empathetic; He would reply promptly to any questions and finished the job in less than a week! Despite all the old equipment that needed moving, we had hot water in a day. His cost was by far the most fair from all the heating companies I contacted in Queens and NYC. He even saved us money by recommending some heating solutions for the winter. Our family now has Ajax as a go to trustworthy plumbing and heating company. Thank you Adam!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Reliable, knowledgeable and extremely skilled.  I needed old cast iron pipes removed and replaced with newer PVC. Pappaceno Plumbing took care of it with care and ease. Would definitely recommend to others.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

I am the owner of a legal two family home. My tenants chose to use Approved Oil as their Oil delivery company and were late with their bill. Approved Oil began making harassing phone calls to myself threatening to put a lean on my home, even though the tenants who owed the money held no ownership in my property. There was a time when we used Approved Oil ourselves, but their service was so poor that we changed after one season. These are the type of improperly run family owned businesses that give small businesses a bad name.

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