Best Plumbing Services in New York

I was in need of a plumber for some work I needed to get done before finishing my basement. I looked on Yelp and noticed all of his good reviews so I decided to give him a call. After playing phone tag a few times we finally touched base. At his request I sent him some pictures of my burner and boiler. He called me right back and was honest with me that the type of equipment I have I should have my oil service company do the work so if there is any issues with the work it would be their liability. I really appreciate Steve's honesty. He could have come by, done the work, collected his money and disappeared. I'm glad that's not his style. I highly recommend him.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

BEWARE.

Ugh.  I had a terrible experience with Trumpet Emergency Plumbing.  I called at 7:30a about a gushing sewage leak into my basement.  The man I spoke to said he was on his way.  By 9a, no one had come yet so I called both of the two numbers listed and got no response.  Meanwhile there is still poop flowing into my basement and I have no idea when these guys are going to show up.  After several voicemails and texts he calls back and says he'll be right over.  He didn't show until 11:45a (4+ hours later, so much for the EMERGENCY part of their name).  When he finally DID show, he took one look at the leak, told me it was the city's problem, and that I'd have to call 311 to get it fixed, THAT'LL BE $90 PLEASE.  

I don't object to a consultation fee in principle, however, after paying this man and sending him on his way and then waiting 2 DAYS with no running water in my home for the city to check out the problem, I was told that the leak was, in fact, my responsibility.  Either the Trumpet guy was misinformed, or he deliberately lied to get $90 for doing no work.  (FYI, this guy cashed my check the SAME DAY, so I have high suspicions of the latter.)

Furthermore, when I was told that I would need to hire someone to fix the problem, I called Trumpet back thinking, hey, why not hire the guy I already paid $90, right?  WRONG.  He initially said he would do the job, then called back 30 minutes later to decline because his colleague had borrowed the tool required to do the job and he was on Long Island and wouldn't be available to come until the following day.

In short, either unprofessional amateur or deliberate unethical cheat, take your pick, either way, hire somebody else.

Whatever your needs, stop looking at reviews , stop looking for a plumber and simply call Mike right now.  I've paid for his services twice and couldn't be more satisfied.

Mike explains exactly what you need, gives you a quote and delivers on his promise.  He showed me everything he was doing to solve my problem and patiently explained his actions.

Knowledge and trust don't come cheap.  Mike expertly delivers on both and is very reasonable.

Fast response and fair pricing. We will use them for our HVAC cleaning again for sure.

Clogs for us gave me an estimate within 5 minutes of posting my request.( at 9 pm)Set up a time , was on time and unclogged my sewer line at 1/2 price of the closest estimate. No bs cameras or anything else , didn't try to sell us anything . Just did the job. As a tradesperson for 35 years this is how it should be ! 100% recommend them.

Justin is not a good person and I wouldn't recommend him to my worst enemy.  His prices are outrageous.  Now I fully acknowledge not shopping around so shame on me but no excuse for him for charging me at least 5x what is standard to replace a leaky pipe. He took advantage of a bad situation and my ignorance and made a huge job out of what didn't need to be done.  Again I accept blame for not doing my homework but the behavior was amoral.  He uses charm to con and deceive.  Also not a licensed plumber.  

Note that two licensed plumbers saw his work (they were called after he was late for an appt here and I need to fix the rest of this mess) and both said the work was adequate but that he needn't have destroyed my kitchen ceiling or bathroom radiator installation and that the charges were 'unscrupulous' at best.

And Justin when you read this - you know that every word I wrote is true.

I called them in the late afternoon for a clog issue. Even though he had a family party that evening, he told me that he could be there afterward, around 8:30/9pm. He showed up, as promised (and texted me to keep me updated on his arrival), and fixed the problem. Clean job, professional, and nice guy.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

John Bretone and his crew are the best. They respond to calls timely and do excellent work.

After calling another plumber and being told it could take two hours or two weeks to fix my leak, Adam came and confidently gave me a ballpark estimate and came well within that amount. I will be calling Adam at Ajax again.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Water heater replacement. Quick response, more reasonable price than other responses, good work, personable.

They wouldn't give me a quote on the phone after my sink pipe exploded. They only gave it after they finished and they charged me almost a thousand dollars for 2 hours of work. I was happy with the 1st time I called them but now they are really expensive and the guy took forever to finish the job. Next time I'll call a local plumber.

We have been Approved Oil customers for years. Always responsive customer service.

Last night a boiler pipe burst and water was gushing out like a fire hose. Our basement would have been submerged within an hour. We placed an emergency call to Approved Oil, they sent Steve who was here within 15 minutes, on a snowy holiday weekend.

Steve saved our basement, our weekend and our sanity. He improvised to stop the water by using a frozen garden hose and clamp he found serendipitously on a window ledge in the basement.

Not only did he fix the problem, when the plumbing company we called was a no show; he provided us with valuable lessons on boiler maintenance and flood prevention.

Steve was extremely resourceful, knowledgeable and patient. He took time to guide us on what to do to fully resolve issue once he left.

Because of employees such as Steve, I highly recommend Approved Oil company. This is the type of service you want in the middle of this type of emergency.

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