Best Businesses in New York

I want to update my prior review- Jake called and  said there was a misunderstanding. He showed up today (early) and was very professional and did a great job.

I selfishly detest writing good reviews for services  such as these because I worry when companies get too big, the excellent service slips away. Alas, that is not only assuming but also mean of me to think and so I will go ahead and reveal to you that Sam's is truly the way to go if you need basic plumbing help here in Brooklyn. Possibly big and fancy jobs too though I, personally, can't speak to those situations.

I can tell you the man fixes a leaky sink with quickness and precision and without breaking the bank. He communicates well ahead of arrival by asking for photo/videos via text messaging to get the ball rolling. His work is clean and effective, and he stands by it along with having the most competitive prices around.  In essence, he is too set on making a good, honest business that he doesn't seem to have time or resources to not just do it right and well from the get go. You can't go wrong. Yay Sam!

In spite of the mixed reviews I decided to try Pipe Monkeys, which may be why my results, understandably, are also mixed.  On the plus side Kirk was personable enough, diligent and punctual.  I had two items that needed to be addressed, both in the tenants bathroom in the apt of my mom's house.  The main one was a leak which I assumed was from a worn rubber washer on the valve.  The other was a slow drain on the tub.  When he came he started on the leak but after changing the washers the leak continued and he said he couldn't fix it because the valve itself was worn and so the whole system would need to be changed.  He explained what it would require and the estimate of how much it would cost and then gave his suggestions of what he thought should be done.

He then snaked the tub being careful to give the disclaimer that if they were old pipes they may break but that he would be careful. Luckily and due to his care the pipes did not break and he was successful.  So Kirk was able to improve the flow and the tenants have since reported that there was a noticeable difference.  So very pleased w/the work.

The complaint I would have is w/his pricing.  I contacted Kirk a week before and he said he would look @ it and made an appt. The day before he came he called to verify the appt and to give me a quote. He said he'd have to see about the leak but it would probably be about $250-$300. When I asked him if this just for the leak he said that that was the price for both.  The price for unstopping the drain was $175 but if he was also able to stop the leak then it would then be around $250-$300. This seemed reasonable.  I also asked what manner of payment he accepted; he said cash, check or credit card.  I also asked if he provided a receipt (which I need to file for taxes) to which he answered: 'of course!

When he finished the job I told my mom, who had said beforehand that she wanted to pay by check.  I told Kirk and he said that actually w/first-time customers he preferred a credit card.  He then said it would be $299.  In the confusion and since my mom who is 97 wasn't understanding the situation she handed over her credit card and Kirk processed the payment.  It was later when I was reading my notes did I realize that he had said the price to snake the drain was $175 but IF he also fixed the leak it would be $275-$300.  So I'm not sure if there was a misunderstanding.  Or if he ultimately thought the replacing of the washers (which I provided) warranted the full price; or if he suddenly raised his price for the snaking. but for this reason I believe his prices were not reasonable.  It reinforces the fear of getting workers like plumbers and the reason why many people hesitate: because not only is it expensive but then the problem isn't solved anyway.  It doesn't help either that workers are hesitant to to give you an estimate.  The whole system of comparing quotes is an illusion since when Yelp submitted the job for quotes not one of 8 companies responded w/a quote.

So for what it's worth Pipe Monkeys does do professional successful work but there can be problems w/the pricing.

I had a severe shower drain blockage that my building's maintenance guys tried twice to break threw but couldn't. I contacted this company and they responded immediately with a reasonable quote and we're able to come on the next business day. Within under an hour, they got past the blockage and my shower is working perfectly. Fantastic experience, pleasure doing business with them!

We had a kitchen faucet leaking for quite sometime and we decided to change it. I called Tim Golden hands because of the good reviews he had. Atraen, the owner came and was on time, changed the kitchen faucet and also hang a towel bar that was loose in the bathroom.
He was fast, polite, with a nice smile, and I would call him again for another. Highly recommended

Best service, After identifying the issue he gave  great advice on how to prevent it from happening again. Reasonable price, quick response.

Unfortunately I had a really bad bathtub clog where none of the usual home remedies worked. I used Draino, a cheap snake from Amazon, and the good old plunger.

Sadly after a 15 minute shower, I was ankle deep in water that would not drain. I found Dov on Yelp and they responded quickly even though it was 9pm on Thursday.

David was here by 10:35 the same night and saved the day. He even put on sanitary booties so that my floor would stay clean. That was a very much appreciated extra touch.

Within 15 minutes, he had slayed the hair monster in my drain and my crisis was adverted. Definitely recommend these guys. They do the job and with great care.

Olsi did an excellent job replacing my kitchen faucet. He helped me find a compatible faucet and did a great job installing it. He was communicative, reliable, and punctual. He came prepared with additional piping that was needed given unexpected corrosion. I am glad I didn't try to install the new faucet myself.

Marcel Plumbing did a phenomenal job for us on the Upper West Side when we needed it. He bought the materials and fixed our leaky pipes under the kitchen sink for a very competitive price. He kept me in the loop about everything he was doing. Couldn't ask for better, and I will 100% be using this company next time I have a problem for any property we have.

Kirill is really nice and though I have not gotten the chance to work with him yet, the price that he came up with for the work we needed was very fair. He was even able to give me advice on other areas of my co-op. I appreciate an honest person and I am looking forward to doing business with him.

Amazing! Joshua is extremely knowledgeable and punctual. I called him at 3am, he answered the phone and set up a meeting for 11am. I took him no more than 20 minutes to have my drain system running like new. If you need a quality, reliable plumber- look no further. The best- highly recommend

Our basement flooded  in the middle of the night, while we were out. Imagine coming home to a flooded basement. That's what happened. We cleaned the basement and we're trying to find someone to help use with a burst pipe. I've tried calling 5-6 other people, but they were unresponsive. JP was available first thing Sunday morning. Stop by the house and fix our pipes before noon. Reliable quick and reasonable priced, highly recommend!

Sergey fixed out leaky faucet and leaky tub spout. He changed the faucet and shower head. Everything was done right in a great amount of time, glad we found this service on yelp!

Used for 2 projects, one for leaky sink and another for leaky sink and clogged drain.   He is very respectable person who gets the job done right and fast.  I would call again for any future plumbing issue.

Amazing!! Hands down! 24/7 checked! Good communication - checked, excellent customer service - check ! Candance was a pleasure to talk to and she was incredibly helpful! Will definitely use them again and do recommend them to other yelpers

Excellent work!
Professional, courteous, fair.  He went above and beyond.
I would recommend to anyone, even my mother.

Hassan was super quick to reply and set up appointment.
Nabil came and was able to figure out how to get my hot water back working. He was very nice and professional.
Overall great experience and I wouldn't hesitate to use this company again if needed. Thank you!

JPeral gave me a phone consult (Free) informing me of the steps I needed to take to clean my radiators. This is above and way beyond what most companies do, so high five to JPeral.

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