Best Plumbing Services in New York

Ralph and his assistant were extremely helpful, they promised they would be here by 9 AM and they were here at 8:50! They figured out the problem immediately and cleaned up after themselves.  I highly recommend them

We had a drain issue in Hell's Kitchen brownstone  couple times, Manny has always  been responsive, on time,  and professional.  He comes thru when you have issue/ emergency and I would highly recommend him to anyone in need of drain and sewer related issues.   Highly recommend!

I scheduled an estimate with Statewide Sewer & Drain for a leaky pipe.
I thought Juan was professional and courteous so I scheduled with him for the next day based on his schedule.  Juan texted to re-schedule until the next day due to a job running late.  The next day came and after waiting 45 minutes, I texted to see if he was still coming or if we needed to once again re-schedule.  He never answered the text or bothered to apologize later.  Very unprofessional.

Have been using Joe for a number of years now and have always found him to be more than fair and honest - and lead times for appointments has been reasonable.  Excellent communication.  Also nice to see that Joe and crew are wearing masks during this time of COVID.  I don't remember how I found him but I'm glad I did and I haven't hesitated to recommend him to others.  Joe has installed faucets, repaired toilets and also repaired my boiler and I will continue to use him in the future.  Just a good guy.  Rare these days.

My wife and I came acrosss Plumber New York a friends reccomendation and we were very glad. They answered the call immmediately and gave us a terrific estimate for our budget and agreed to do doing the work immediately. They were necer intrusive in our home nor were they tardy in getting the job done and cleaning up as if they weren't there at all! There was never a time when our call wasn't answered to swiftly if not immediately. As an added bonus we needed new fixtures and John helped us find the best (and tasteful, fashionable desiegn) kind and stay within our budget. We won't hesitate to call Plumber NYC again.

What else is there to say about Pete? Simply put, best option out there. Reliable, knowledgeable, efficient, friendly, effective, willing to explain things. Use him, he's the best!!

Found this gentleman on Yelp, decided to call as tub is rusty and clogged, Zack picked up after a couple of rings, explained my problem, he spent his time describing all the different reason why water won't drain, the different options available from the least amount of damage to the most affordable, felt he was really trying to understand and help, will try a product he recommend and see if it will work, he also does other household work like painting, remodeling, roof, etc, we will keep him in mind for all household needs, it's a plus he is in the area

We used Angelo to remodel our first floor bathroom.  The work was adequate, with a few notable exceptions.  We had to disconnect our washing machine in the basement for him to work on the bathroom.  He cut the lines to the washing machine and never reconnected them.  I told him about this when I made the final payment, and he said he come back and fix it, but never did.  I had to buy the parts and do the work myself.
He connected a shower in the basement to be used while the bathroom was being remodeled.  He made me buy the pump to evac the water from the shower, without giving me a model number.  I bought a pump from the supplier he recommended, and he epic failed on the install.  He used the wrong pipe size, did not use a drainage slope, set 90 degree pipes when the instructions clearly state that 45 degrees is the max, and used about 5 clamps and adapters instead of the one provided.  The result is that the kitchen sink drained into the shower stall, and the pump would never shut off because it was overtaxed.  
Also, the bathroom he set up is leaking into the basement.

In short, I had to fix half the stuff that he set up.  Do NOT ever call this guy.  He has no clue what he is doing, and will not come back to fix his mistakes.

Awesome service!  I received quick, reliable, honest service.  I would definately recommend to my family and friends.   Della - Hackensack NJ

My family has been using Frank for almost a decade. He has done almost every installation or repair possible for us...and some very complex jobs. He always provides outstanding quality, quick turnaround, fair prices, available at short notice, and always with a smile. Do not hesitate to hire him. My only regret on posting this review is now I can't monopolize his services.

Carmine really is the best. And I say that as someone who only met him a few months ago and now plans to be a longtime customer. I first called him to service my old boiler due to his great reviews on Yelp. He is a true expert and such a nice person to boot. Since that first maintenance call, he has also installed an Ecobee thermostat and taught me how to use it, and replaced several components inside the boiler (thermocouple and pilot assembly). He is super thorough with his work, he knows boilers inside and out -- to the point of being able to distinguish between different issues by the sound coming from the boiler -- and he figured out different solutions and was great about discussing them with me to find the right one for our household. I would recommend him to anyone!

I can't begin to describe how wonderful everyone in the company is.  I hired them to fix a sump pump pit and add a pipe from the sump pump to an existing drain.  After they finished the job and were testing the new setup, we found water was coming in my apartment.  They stayed an extra 3 hours troubleshooting where the water was coming from, including breaking through walls when needed.  It ended up being an outdoor faucet pipe that had cracked in the wall and was ruing things.  They were there for a total of 7 1/2 hours and never complained.  I offered for them to come back another day to fix the new issue, but they kept saying that they didn't want to leave me with issues.  I've had plumbers in the past not want to take the time to break through a wall and find the issues, who didn't test things thoroughly and leave while there were still issues.  These guys were a breath of fresh air.

Similar to another review, I was charged $400+ to swap out a kitchen faucet. Prior to booking the job, I asked for a price quote over the phone to which they said wasn't available (??). The two main determinants, from what I understand after a completed job, is whether I provided my own fixture or purchased theirs ($900+!!).

In the end, the swap took two guys 20 minutes. They were professional, but I felt like it was more of a sales pitch - upsell me to their supplied faucet using scare tactics of no warranty on my provided faucet, plus upsell to their service subscription.

In the end, I needed the faucet swapped in that moment and didn't have time to book another plumber and wait a week to find a less expensive option.

In the end, it's my fault for enabling the business to keep charging these rates and using the tactics. But, I feel strongly that there is a better way to conduct business transparently. Will lead to long term customers instead of one and done.

They were fine at my assessment, took $125 cash, promised a receipt by email and summary of their findings so I could get work done, then went MIA.  I have no proof I paid them, I've called 2x and texted 3x in the past 15 days, and no contact from them.  Don't use!!

This was probably the worst customer service I've ever experienced. They were supposed to come to my apartment in the afternoon, but never showed up.  I called three times, and was assured someone was coming. I waited around for five plus hours and never received a call saying the appointment was cancelled. Finally, I called a fourth time and the office was closed.  Time to take my business elsewhere, I supposed.

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