Best Businesses in Massachusetts

We've used them a bunch of times. Responsive, professional, no upsell or any of that crap that some of the other companies in this area pull. They will take a small job too.

My family has been loyal customers of Doughty & Sons for decades. Prompt replies and top notch service!!  They are professional and honest. It's always a pleasant experience working with them!  I have recommended them to everyone I can!!!

I hired Mark to remodel a bathroom at the beginning of June started off good but after three weeks Mark never showed up couldn't get in touch with him no return phone call showed up to days later said he was on other job not professional  at all and the list goes on and on he cuts corners everywhere A lot of mistakes in the tiling the shower doors they put up we're unsafe because he didn't put them together right sharp edges at the end of the top rail no screws to hold the rail on toilet tank wasn't level leaking at the bottom  walls were not straight when you take a shower water leaks all over the floor because the dummy never put a bead of caulking between the tub and bottom of the shower door rail all the grout is starting to loosen up he walked off the job One day because  my 93-year-old mother kind of told him off she couldn't deal with him never showing up not working through the whole day taking off in an hour if I could give him no stars I would  this guy is a joke he just abandoned the project never finished the job it's a mess also left sheet rock and piles of wood outside against the house I would stay away from tritto contactor if that's what you want to call him you've been warned

I couldn't get through on their main line, so sent in a request via their website...I got a call back within 10 minutes.  And had someone at my house within 20 minutes to look at my water heater.  Unfortunately, my  tank had ran it's course, but they were able to get me a replacement that same day!  From first contact to replacement water heater, it took about less than three hours!  And the pricing was very reasonable!

I had back up in my home at the worst possible time (4 hours before a large dinner party)- I called All Drains after a neighbor recommended them. I cannot express how wonderful my experience was from start to finish! I called the office and was assured that help was on the way- and believe it or not the technician arrived in less than two hours as promised! He was extremely knowledgeable, professional and an all around great guy...pleasure to have in my home. He cleared the blockage and thanks to All Drains my dinner party was a success. Cannot recommend this company enough! Thank you everyone at All Drains-my go to company from now on for any drain issues-hopefully I won't need them but it is wonderful to know that should an issue arise they will be there for me. Reasonably priced and arrived exactly as promised prepared to rescue me!

I can't recommend David (the owner) and his team highly enough. From the beginning he was prompt, communicated clearly via Yelp message and email and text, and was straightforward about my options for replacing our aging water heater. When the time came for the install, the work was completed on time and as expected, with no hidden charges or surprises. We had a small wiring issue that cropped up after the job was done, and as soon as he heard about it, David came right back the next morning at 8 am to fix it. Best of all, the MFI team left our basement cleaner than when they came to install the new heater. Highly recommend. Will definitely call MFI the next time we need a plumber.

James is fantastic.. he's knowledgable, quick and effecient. prior to finding him i was in plumber nighmare land, and no one was as clear and able to give my house the correct diagnosis to the problem and fix it!!
never overcharges (so i always tip well!!)
i highly highly recommend him..

I called Robert early one morning for a leaking water heater and small flood in my basement. He was professional, walked me through safety precautions, and he was flexible in coming to our home at a time that worked for us later that day to address the problem. The next day was a holiday and we expected to wait 3 days until a replacement was available. He called us the next morning (July 4th), replaced the water heater, repaired a leak in our gas line, and sealed our chimney. We will be forever grateful for having hot water on a holiday weekend, with relatives visiting us. He is a consummate professional, knowledgeable, and answered all of our questions thoroughly. I would highly recommend his services to anyone.

I woke up on Friday to no heat and hot water.  Martin and his team came to my house on a Saturday  morning to replace my gas boiler.  They were on time, polite, and did a great job for a fair price.

Mike did a great job converting my heat and hot water to gas.  They were quick and cleaned up the area very nicely.  He also installed an instant hot water heater for our kitchen.  It was taking 45 seconds and now we dont wait at all!

Great service, even over the holiday weekend! On New Years Eve, my kitchen faucet stopped working.  Steve (the owner) came out within an hour and expertly diagnosed the problem.  The problem required  a second visit and within two days, the problem was fixed and the faucet works like new.  Despite the last minute call and the fact that it was over the holiday, he still charged me a very reasonable rate.   I will definitely use McCaffrey again in the future.

Did not know how to fix my furnace.  Pretended like he did.  Blamed the previous owner of my house for telling him how to install a system that does not work.  I have spent thousands of dollars paying him to fix a system that never worked properly and am still in the same position I was before he started.  I picked up parts he ordered for me they cost just over 14 dollars.  shortly after I got a bill for 50.  Stay away.

My AC broken on the hottest & most humid day!  Upon research on internet, I decided to call few guys for quotes & tried to get them to my house ASAP.  James was the first one call me back at 7:30am, I am impressed.  Not just his quote sounds fair & his diagnose makes sense, he is a very kind and polite guy, he knows his stuff well.
Because of him, I get to keep my AC with only a motor replaced which saves us tons of $$$.  At the end, he also give us a discount because he can finish the inital diagnostic earlier than expected.   Most important, my AC works great now.  I highly recommend him if you are looking for someone who can trust on his work & knowing you won't be unfairly charged.  You really do not get to meet a lot of these quality people like James.  I am lucky!

Christine & Tony

SG Harold plumbing and heating is a phenomenal company. Their prices are competitive, their work is excellent, their staff are polite and professional. I highly recommend them.

GREAT PLUMBERS! LOOK NO FURTHER!!! Jimmy and Keith have been a delight over the past 5 years! They are very fair on pricing, they get the jobs done in a timely manner, and they plumb with a smile :) . Definitely the cleanest and sharp dressed plumbers I've ever seen!
I would highly recommend these very knowledgeable plumbers!

We didn't hire Tim but he worked with the contractor we hired for a bug renovation. He replaced our entire heating system and added central air. 2 years later and the AC isn't working. We called another plumber to take a look who told us the system was installed incorrectly and the refrigerant is completely drained. It's going to be $3k to fix. We reached out to our contractor who insisted we let Tim take a look. It took days for Tim to even call me. Then he said he'd clear his calendar to take a look. Now it's been 3 days and still haven't heard a word. He doesn't keep his word and doesn't do quality work.

Unrelated the reason I'm posting this review but at the time of the install we chose to go with two separate condensers which is more expensive. We came home to find out he'd decided to do one without telling us. Had to cut out part of my closet to do the vent through the second floor. My clothes were thrown all over my bed and most things ruined because of the dust. On top of that no one said a word to us about cost and we had to ask for them to lower the price based on other honest quotes we'd been given.

I do not recommend.

As a plumber, I'm a bit ashamed that it has taken me this long to write these guys  a review.  Ive been frequenting Ace for almost ten years now and look forward to many more.  As an apprentice, I was impressed that Bob and Kevin quickly learned my name and were always helpful even if I didn't really know how to ask for what I needed.  Fast forward to when I was starting my own business;  these guys were the first to open a line of credit for a fledgling business on nothing but my name.  I can't possibly list all the little things that keep Ace as my main supplier, but in general, its this: they actually CARE.  From last minute/after hours, deliveries to rushed orders, they always treat my business like it is theirs.  Countless times I've watched Jim and Joe patiently listen while a weekend warrior described the problem they were up against with some  thingamajig that was leaking from the doohickey, thinking to myself that I'd never  have the patience... yet they always do.

We bought was we thought was a brand new Navien dual furnace/hot water heater. It was installed by Ed Martin, a worker from the Jack Welch company.  Not long after instillation, we were waking up with no heat and hot water. The only way we could get any heat or hot water was to use the reset button. After many times of doing this, we felt it was time to ask for another company to take a look at the burner. Thats when we found out the furnace was registered and had originally been installed in a building in South Boston by the Jack Welch company in 2013. We tried to rectify the situation with both Ed and Brian at Jack Welch company and all we got was fingering pointing. Now we are left with a non working refurbished furnace that we paid full price for. We would never recommend this company! Bunch of SCAMMERS!

Very disappointed with the lack of service after I was recommended to GBP&H from another plumber.  If you did not want to provide me a quote, just say, Sorry, I'm too busy at this moment or I do not service the Metro West.