Best Businesses in Massachusetts

The estimate over the phone was $200. I had a toilet that rocked but didn't leak and a toilet that ran and the handle stayed down. Midway estimate was $350 plus or minus. Final surprise $818. But toilet didn't flush well as it had before they touched it. They came back to fix it and fixed the handle and said I would have to hold down the lever to flush fully.

They even charged me for the time to process my credit card and it took them 2 tries to get it right. Stupid me paid it. Lesson: Just because it's in writing, doesn't mean it's not negotiable. I asked why I wasn't notified they would be going over the $350 estimate. Too busy plumbing they said.

When I told them I was writing a review, they said they were going to sue me for slander.

Came out as scheduled . Performed the service but was impatient. The guy keeps rushing his work and wanted to leave. They did the work right but I give them a 3 stars for rushing his work.

I worked with Kevin on a water line replacement in a town where the local gov't is notoriously difficult to deal with. He handled everything perfectly and the job could not have gone better. He and his crew are absolute professionals and delivered exactly as promised at a competitive price. I highly recommend him for any sitework in the area.

Dennis is an outstanding plumber and I will recommend him to everyone I know.   I had a problem with a radiator in my tenant's unit which needed fixing right away. Dennis was here, as promised, within 45 minutes and did an excellent job.  He also looked at the other radiators and replaced another steam vent that was not functioning.   Fairly priced, highly professional work and service, nice guy.

I had a very easy plumbing issue and wanted to replace my kitchen faucet but didn't have the proper tools (or time to be honest).  After a Yelp search I called Gomes and he came out within 2 hours.  Frank and Griff were at my place and had the issue fixed fast.  I'd use them again if needed.

The most horrible service experience ever! Mike from Boston Drain has serious problems and I would never want him in my home. He screamed at me on the phone for no reason and started swearing at me, then hung up. He has issues. If you're looking for the worst service and you want to deal with a potential psycho then dial Boston Drain.

Using this company was one of the best experiences. They were quick to respond, professional and courteous plus the fee for services was great! Cannot find any fault with these gentlemen and highly recommend them for any plumbing/heating services.

We had our HVAC unit act up, and after reaching out to Absolute Precision, Ken got back to us right away. He sent someone out (Dane) and he was able to diagnose and fixed the problem on the spot. He was prompt, professional and you would have never known he was even there after cleaning up. This also could have cost a fortune to fix any damage done in the unit below if not addressed immediately. I was contacted after the job for feedback which of course was all good. We have put him at the top of our homeowners list of reliable, dependable, honest contractors and would recommend their services to anyone needing it. Thanks again!!

I have used this company for the past 4-5 years and have always been very satisfied with the company from the time I placed the call to when I received the bill.  The plumbers are courteous and knowledgeable.   People and reviews can have one bad experience, I have had many years of consistent quality service.  

I once used a lower cost plumber who did poor quality work and was redone by Chenette.  I have since been a loyal customer and never look for a better company or price.

The cheap man spends the most in the long run.  

Once you find a quality company with excellent customer satisfaction and service why change.

We called them because of a leak in our waste main. This is a condo building, and the past three property inspectors all quickly and easily noticed the pipe was cracked (without being told about it) and recommended repairing it sooner than later. We had a horrible stench in the basement at times. My own personal plumber found it as well. We called Allen Plumbing, who came by and did not find any crack in said pipe. Not only did they charge us $125 to accomplish nothing other than wasting or time, they tried to scam us into a $700 smoke test although they wouldn't guarantee that would find any leaks either. There are enough plumbers in the neighborhood. I should have called Prospect Hill Plumbers first.

I had a last-minute plumbing problem 2 days before the sale of my house and was in a panic. They calmly assured me on the phone that they could help - within a couple of hours - and actually showed up earlier than they predicted. Problem fixed cheerfully and efficiently!

I bought a new gas range over the weekend. It was scheduled to deliver on Wednesday (yesterday) afternoon around 1:30. I made an appointment with one of the plumber from Brennan that he would come in the morning to disconnect the flex line, so that the delivery guys would be able to haul away the old range in the afternoon. In the phone, we had settled down everything, time, address, price etc. Until 10 AM yesterday, the plumber was not yet to come. I called him. He said he was busy on some other things and couldn't come... It's fine if he had other more important appointment to change the schedule, but he should at least notify me in advance so that I didn't have to call other plumbers just couple hours before the delivery time. This company just has bad faith!!!

I met Rusty when I bought my house in 97... Since then he has done all my work, from water heater, furnace to new BR and kitchen. Always punctual, professional and reasonable and throw in a great sense of humor. Never had a problem with ANYTHING he has done. He does not take new customers but if you do get in you are VERY fortunate.   He is very busy but you can get in touch with him anytime... wish I could give him 10 stars... All tradesmen should be this good!

Dan and his guys are great. They've completed multiple projects at my home (e.g. toilet repair, sink drain repair, and new dishwasher). They are priced fairly, courteous, clean, timely and professional.

They were great! I called at noon and they were there at 4:30 the same day - they actually came 15 minutes early! Good, quick service and friendly guys. I'd call them back in a heartbeat

I needed to get a steam boiler replacement and was trying desperately to find someone who knows what they are doing. I was excited when I found the great reviews here but when I called I was told they really don't do jobs outside of Arlington (I only live about 15 miles away in Wellesley.)  Since they don't have a website this isn't clear. Figured this should be mentioned so other users aren't misled as well.
***I gave them 5 stars since I didn't want to mess up their perfect rating.**

I am going to be short, & to the point:
My experience with this business has been they are overpriced, unreliable, in adequate, & poor customer service.

I called Jonasson because they are in Needham and I am in Wellesley.  I like to support local businesses.  I needed a washer replaced in a faucet that we were unable to do ourselves due to the faucet being badly stuck.  When the service man arrived and looked at the faucet, he said he thought it would be a good idea to replace the washer in the other faucet even though there were no problems with that one.  Then he didn't have the washer on his truck and so went to procure 2 washers.  He should have EVERYTHING he needs on his truck to do the job.  He replaced the 2 washers and the charge was $200!  Not my fault that he doesn't have the appropriate parts on his truck and I was in shock at the charge!  I do NOT recommend this company!