Best Plumbing Services in Massachusetts

Kevin was very helpful with my remodel project.  He gave me good advice and pushed his team to help me meet my tight schedule.  I felt like pricing was fair.  If my mom lived out here, and she needed a plumber, I would tell her to call these guys.

Mike is the best! Leave a message and gets back to you right away. He's the best deal around. Only works in East Cambridge and only does certain jobs.

I have used Ostroski Plumbing several times over the last few years at my condo and have had outstanding results utilizing this company. Greg is always on time, works very neat - never a mess, and always comes in on budget. Due to my work schedule I have made arrangements to let Greg in and leave him there until the work is completed. I've never had any issues other than exceptional results. I will use Greg again and would recommend him to anyone looking for no-nonsense quality plumbing solutions on the North Shore. Thanks for everything!
TD Lindsay, Andover

Commercial customer. We had one of our main wash sinks in our factory go out due to a previous plumber using cheap parts. Our usual plumber was not responding. We called J&B and they were able to come out and fix it on the same day. The gentleman who came by was courteous, professional, and did top-notch work with high-caliber all-brass parts, all done with minimal disruption to our business activities. While here, J&B also performed some additional upgrades to our other wash sinks to prevent similar problems before they occurred. We will definitely be calling J&B first for our future plumbing needs! Thanks!

Angel is amazing. Our hot water heater started leaking and affecting below floors, and he juggled some work to be able to help us. His work is very professional, precise, and clean. I definitely would like to work with him in other projects in the future.

Received a return call from some rude lady to schedule a heating service. Worst attitude like they're the only plumbing company in MA. I'd rather not deal with that.

Wayne of South End Plumbing is wonderful; he is friendly, honest and quick to respond. After having tried to get a new washer/dryer combo installed from Sears, i quickly found out that our water valve was broken and needed to be replaced before Sears would return. Soon after learning the bad news, I called South End Plumbing and Wayne told me he could stop by to access the problem the same day. Once he was able to see the problem, he asked me when I would like to have the water valved fixed and I then scheduled an appointment to which he showed up promptly to. Wayne not only fixed the water valve, but also extended and replaced the out of code dryer vent tubing and had Bob Jones stop by to fix the electrical outlet that was falling out of the wall. In other words, Wayne goes above and beyond to get the job done right. The best thing about Wayne is that he calls to follow up on the plumbing. What more could you ask for in a plumber?

Heard of this company on a neighborhood feed.  Spoken of very highly by several folks.  Had a plumbing issue and called Monday morning.  Dave showed up the next day.  Replaced a 26 y/o frozen shower valve with a brand new one and was here and gone in 45 minutes.  As nice and knowledgeable a fellow as you could want.  Just got the bill.  Very fair.

1)  Quick response
2) Super qualified and nice guy-tradesman
3) Immediate and perfect repair
4) Completely reasonable bill

Am I missing something?

Unfortunately this review is not based on Scott's work. Rather the fact that I couldn't even get the work done. I emailed to set up a time for Scott to do an estimate. He was quick to respond and asked if he could come by that afternoon. He had about 30 free minutes and I didn't want to miss the opportunity. I took some time off work and he arrived right on time. We went through my plumbing needs, he took his time and offered several suggestions. He took about 45 minutes to go over everything. After each suggestion he would finish with I'll include that in my estimate.

I never got the estimate. Even after a friendly reminder that the work we were looking to get does was not an emergency, but something we wanted to get done fairly soon. No response. Nothing.

Despite the speediness of his initial response, this was a waste of both my time and Scott's.

Brian is very knowledgeable, responsive, and professional.  He does excellent work and I would definitely recommend.

Top notch service and timely.  My heat went out and called around several places (8-10 places on yelp) within the area for emergency service.  Mario was quick to respond and really came to the rescue in an emergency.  I would consider hiring Mario and team again.

Could not be happier with the level of professionalism and price point. On top of that, Mike was able to come the day we called. Stumbled upon them via yelp desperately looking for help and as new home owners have definitely found who we will be using for all future issues.

We just used them on a project. The guys have sufficient stock on site, show up in a timely manner, are very professional and reasonably priced. We will use them again going forward.

Jonny and his team were FANTASTIC! I have worked with other plumbing companies in the past and by far Rami & Sons were my best experience. I had a big leak and old pipes in my house and Jonny came by and stayed late figuring out the problem that I was having, he made me feel much calm and comfortable and more importantly, they did a GREAT job! My plumbing is working great now and he even recommended someone who could help me with other issues around the house. I highly recommend them to anyone who is looking for a reliable company.

We used Malcolm two years ago when our basement flooded from 3 days of CONSTANT rain -- Kenny (I think that was his name) spent 3 hours in cold water changing out our sump pump.  He left to take care of another emergency, then came back to finish it up.  He essentially rebuilt our sump pump while standing in several inches of freezing water, and he did a great job!

Because of all the bad reviews I didn't call them again until a few weeks ago, when our upstairs neighbor discovered there was a gas leak in our basement, and nStar turned off the power to our unit (on the coldest day of the year!)  They came out immediately -- having gotten the call at 4:00 pm on a Thursday -- and were back at 8:00 am Friday morning.  They spent 5 hours, found 7 leaks, and fixed 'em all.  They dealt with the Cambridge inspector and nStar, and by 6:00 pm we were leak-free and had the power turned on.  We had called other plumbers in the previous year because we thought we smelled gas, and everyone swore to us there wasn't a problem.  Malcolm & Son were the only plumbers who seemed willing to tackle it.

I think these guys are terrific, and if they're not always the friendliest and most polite people, who cares?  They do messy, difficult jobs and they do 'em great.  I really recommend them.  They're the only plumbers I've ever used in Cambridge who always show up when they say they will.

mediocre work and ridiculously high prices.  Will have to come BA ck two to three times to get it right and will bill you every time.  Arrogant.

Please stay away from this unethical company. The manager Rick was not only rude but also lack of basic ethics. This morning, when he called to ask me for payment for a 3-hour job --replacing a transformer for the heating system in my rental property. I told him please send me the invoice and I will mail you a check. He replied if I let everyone do that, I would go out of business. When I asked him to explain what was done and please at least show me a job order and a photo of the replaced/bad parts and I would give you my credit card info. Then I left home and started driving to the site. While I was still driving and wasn't able to answer his call, he left me a voice message saying if you don't call me back I will ask the plumber to put back the old parts and leave you with no heat. And within less than 30 minutes I parked my car and only found out that they already removed the parts and left my tenants in the cold. What kind of company would treat customers like this? This is absolutely unethical. Before they showed up this morning, we at least had some heat, but now the heating system does not even turn on. I don't know what they did and why it took them 3 hours the first time and only a few seconds the second time. First they wanted to overcharge you, and when that failed they just did more damage to your system and more inconvenience to people. What bad news!.......Soon after that I called another plumbing company, Winters Plumbing and Heating. They sent a technician over and inspected the heat pump, and concluded that the system was messed up and beyond repair.

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

Two years ago my water heater was leaking. Their sticker was on my water heater, so i called Crescent. The plumber and I discussed my oversized water heater and how it would need a new overflow valve to fix the drip. Since it was close to the end of its warrantee, I decided to replace it instead of just the rather expensive part.

Since I'm disabled, I didn't go down to the basement to make sure all went well, but, since I had hot water, all seemed well. Until...

...my water heater died. Except that it was my old water heater, not the new one I had expected. I live in a two-condo building, with both water heaters side by side in the other condo's space. Somehow, despite our talking at length about replacing *my* water heater, they replaced the one for the other unit. Which, of course, I had paid for.

When I brought it to their attention, I got various excuses which escalated into downright nastiness. After talking to other plumbing companies about what happened (and replacing my heater), they were unanimous in telling me never to use Crescent, and that the nastiness was typical. If called in for something else, Crescent also slaps their sticker on water heaters in the hopes that someone will assume they installed it.

If I could give them a zero, I would. A decent company would, at the very least, have offered to replace my water heater at cost. Instead I got abuse.