Best Plumbing Services in Illinois

I went downstairs to do a load of laundry and noticed water & some type of backup all over my laundry room, utility room and wet carpet inbetween.  I didn't know where to start and gave Apex a call.  Incredibly professional from the initial call through the service.  They arrived in less than 30 minutes!!  Quickly diagnosed the problem as a failed Ejector Pump.  They had the parts and equipment to service on the spot, provided me with honest options to resolve and quickly got to work.  Truly a 5-star experience all around.  Friendly service, knowledgeable work and complete transparency.  It is a family run business and it shows from the dedication to customer service, being straightforward in explanation and ability to guarantee their work.  Can't say enough positive things about Apex and will be the only company I call with any future needs.

Let's talk about amazing service and value that Jan and his team put on customer satisfaction.

When I first reached out to Jan about a new sump pump and backup install he requested pictures so he can accurately provide an estimate.  I loved this because it allowed me to get an idea of what I am going to need to invest without wasting any time having someone come to my house.  Within minutes I had an estimate emailed to me.

After deciding to go with Vanguard his team showed up a day later and they did an amazing job and they were extremely professional.

This is where Vanguard took it to the next level with customer services and support.  After spending a small fortune on this new sump pump system the alarms were going off more than what I would expect.   Jan immediately took charge of the situation and worked with the manufacture to have my system upgraded due to a small defect. A few days later he was over to install the upgraded system.

We thought our issues were over but the story doesn't end here.  We had a different alarm going off after the upgraded was installed so after sending Jan a couple of videos he was back over to troubleshoot the system. Jan went over every part and figured out a different part of the system was defected.  Luckily he had a brand new replacement part in the truck.

It has been a week since Vanguard and Jan completed their work and I really couldn't be happier with all the attention and service we got.  Obviously there is some disappointment with the manufacture of the pump but that isn't on Vanguard.

At the end of the day Vanguard and Jan stood by their work, they stand by the products, and the went the extra mile to make sure I was happy.  

I would HIGHLY recommend Vanguard for all your plumbing and sewer needs!

I was having some frustrating plumbing issues with my office space. Victor took the time to chat with me before coming out and then was able to come out the next day to help. He is friendly and knowledgeable and I would 100% recommend his business for any of your plumbing needs!!!!

Will use again.  Was on time completed all the tasks and then some, in less time than estimated.  Did great work.  Very professional.

Drain works was great and responsive. They got back to me quickly and had the work completed within the week. Eric was very helpful

Wonderful to have Bert to come out so quickly!!! Took a little time to solve the problem. Thank you so much!

Five Star Service. Excellent Communication. Honest and Reliable. 10/10 would plumb again

Desperately needed to find someone to fix our sewer line blockage. Requested multiple quotes but no one was available. Previous guys who we contacted did a horrible job with lack of response/communication. Did a bit of Yelp searching and found the Plumbing Pros. Called Gary, got a response in less than 15 minutes, he was at my house 10 min after that, and was done in less than 25 min. The total time the entire thing took from phone call to working sewer line was probably an hour MAX. I have never seen someone be so punctual and so efficient. The quote was also very reasonable and I will be looking at the Plumbing Pros for my future help. Highly recommend. You will not find anyone more polite, efficient, punctual, and professional. Very, very satisfied!!

Sent a request through Yelp at 11am in the morning and Jesse was out later that evening. Had a wire that was not connected from a previous electricians job and that electrician would not have been able to come back for a few days. 24/7 was able to come out the same day and got everything taken care of. Great service and fair pricing. They're definitely now my first call if I have any issues that they're able to take care of.

Adam and team came out last minute to unclog a sink drain. It took about 15 mins, and they got the job done without issue. Highly recommend!

I wanted to replace my bathroom faucets and Arco definitely had the best price,1/2 of what a few others quoted me. Jason was super nice and did a fabulous job! I will certainly use them again in the future.

Tim was easy to book, professional. prompt and friendly. Not only did he expertly repair a range of broken items, but I had the most delightful conversation with him. I will definitely be booking him for more tasks in the upcoming months.

My 21 year old hot water heater died and after some research I reached out to Rooter Plumbing.  Alex (the owner) responded immediately and 2 days later (he actually offered to come the next day but i was out of town) he was at my house with the new heater.  Arrived on time and worked efficiently and left the place spotless.  I had a few questions and reached out to Alex again and he was so responsive!  Great service, friendly and most importantly, trustworthy.  I will definitely be using them again!

I had two loose toilets and thought I needed new wax rings for both. Brian and his partner arrived on time, assessed the repairs, and told me that both needed a simple tightening. I was so impressed with their honesty and professionalism. In light of how quick the repair was, Brian even asked if there were any other issues I wanted them to look at so that I would get more value for the money. However, their honesty and professionalism is worth every penny! They will be my go-to plumber.

Absolutely not! We called them about the toilets being backed up. Ladies room and men's room. So 4 toilets and a urinal. Told them how many toilets and urinals we had and how it had to be rodded out 200ft.
 We were quoted over the phone $1745. After not having luck with another vendor, I went ahead and got these guys out.
 Dominic was the one that came out with two other people. Very friendly and approachable. No problems. Well I see the paper. There is an additional fee of $625 if it has to be hydro blasted. Ok I thought well hey if it has to be done so be it. So didn't question that. I was not happy that I was not told this over the phone as I'm using a company card and I needed approval.
 So I call right away to get the approval. Done. Final bill I see him add $325. I ask what is this for? He said because he had to service each toilet and urinal. Wtf! So I'm I like ok are you going to clean up the mess?? He says yes. So I. Have no problem with that either. However they mopped the dirty disgusting floors with MY mops and leave water all over our back room. Puddles. Also the toilets and walls covered in sewage. What happened to the cleaning ?? Wtf was the extra $325 for??
So, long story short, I feel as if I got taken by a local plumber. I should have just went with rotor rooter. I will NEVER recommend these guys. I was so impressed with the fast response and promises. But the promises were empty and the rodding of $1745 turned into $2695. If you want to get taken I guess choose these people. I will never use them. Yes I have had this problem in the past but the plumber I originally used wasn't available. I was actually going to use Good Guys in the future and recommend them but I can't. Not after what happened today.
Also I am including pics

Hands down THE worst customer service I have ever had to deal with. Had an issue with the work that was done, called 3 times to speak with someone and kept getting pushed off. Our business used to refer them tons of clients but I will be sure to deter clients from using them at all costs.

We gave Walter a $10,000 deposit a year ago and the past year has been a mess trying to get him to pay us back for the work he never did.  We tried to be flexible with him and understanding but now he refuses to answer our calls or texts. He has promised us to drop off some sort of payment about 15 different times of which he followed through with only 4 times, paying us back a total $5,000, so he still owes us $5,000. He promised us that we would be repaid in full by the end of October then changed to dropping off a $1,000 payment the first week of every month and now...nothing.  

He may be a fine plumber, but he is not an honest guy in my experience.  NEVER PAY HIM BEFORE WORK IS COMPLETED! And if you do still hire him, let him know that he should repay the customers who he stole money from first...if you want to send payment for any work he does directly to us we can deduct it from the total the he still owes us haha!

11/30 Update: Walter said he would submit a $1,000 payment the first week of every month until he had refunded us. He then changed it to by the end of each month.  It is the end of the month and he has not dropped off a payment. So he has lied to us again.

12/7 Update: Walter is still not responding to texts or calls and has still not refunded us our deposit.

3/10 Update: Walter told us he would drop off a payment earlier this week but is not answering calls or texts now. He has promised that he would pay us back in full by the end of April.

4/30 Update: Walter has promised to repay us by the end of April. Expecting a check in our mailbox by the end of the day tomorrow.  Texted on 4/24 with no reply.

5/5 Update: Walter broke his promise that he would pay us back by the end of April.  When we spoke on 5/2 he said he would give us at least half by Friday (today) we still have not received anything and there has been no response to calls or texts today

5/6 Update: Walter did not drop off a payment for at least half of the remaining $4500 that he owes us yesterday as he said he would.  He promised and swore to god that he would drop off between $1,000-$1,500 on Tuesday 5/9

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php