Best Plumbing Services in Illinois

We woke up to water pouring through our condo ceiling and called Apex as we'd used them before for plumbing. They were very busy and said they might not be able to make it out that day, but then moved things around to fit us in because it was an emergency! The plumber came quickly, called with a 30-minute heads up when he was on his way, and diagnosed the problem right away. The upstairs neighbor's plumbing was involved, so he had to communicate with her too, and wound up replacing her toilet. He did his due diligence of making sure the water stopped dripping in our place before confirming that was the problem, which we appreciate as we've had less diligent plumbers in the past. He got everything done quickly and wore a mask and gloves really appreciated too, as we are super paranoid right now. I will say I'm a bit on the crazy side about covid so I was disappointed that he didn't have shoe covers, and the mask was a basic surgical mask, not the N95 advertised on their site, but he was very careful and considerate the whole time, and I think his precautions were all reasonable and professional - plus I can understand they might not be able to access N95 masks right now.

Fantastic service! Great communication, knowledgeable and quick to sort out issues.

Called them on Saturday (3/22_ for an estimate on how to sort out leaks under my kitchen sink. Jan asked me for pictures, determined the problem (corrosion) and gave me an estimate pretty much in a matter of two hours. I made the appointment for this morning (Tuesday 3/25) and they came on time. Jan explained the problem to me and estimated the total job duration to be about two hours. He and George were fast, thorough and very tolerating of my kitty, Harry, who supervised them closely from the dining room table.

Highly recommended! Call them, you won't be disappointed!

We had an emergency sewer line back up in our condo building on a Sunday and Victor was quick to respond and get out to our place to help out. He was very friendly, professional and knowledgeable. He explained everything he was doing, had us flowing good as new in about an hour, and cleaned up and put everything back exactly how it was. I hope we don't need to often but will definitely be calling again for any plumbing needs.

We used fixer to install a hanging light and to fix two broken lights in our home. Max was amazing to work with and we love the finished product! We will definitely use Max and fixer again.

Erick and Manny came out to replace two outdoor faucets, add one new outdoor faucet, and rod our bathroom sink and bathtub. They were knowledgeable, efficient, and professional. The price was reasonable, and they will be the first people I call the next time we need plumbing work on our house or rental units. They do great work.

Great doing business with them. Very clear and straightforward. No hidden costs and after the last storms we had in Chicago there is just one thing left to say: Dry basement.
I even recommend you to hire this guys to inspect the drain of any house you might be thinking to buy.

From the time I called to when they arrived it was under 2 hours.  Both plumbers were fast, courteous and professional. It's hard to find people you trust these days. The job was done correctly and they answered every question I had. They even took extra time to clean the work space when they were done. Thanks !

Gary and Rick went above and beyond my expectations however, I wasn't surprised they did as they were extremely professional, honest and knowledgeable about the job that needed to get done.  I highly recommend Plumbing Pros Inc., don't waste your time looking elsewhere, give these guys a call you will not be disappointed.

Two problem with my past experience with the company
1. The estimates they quoted are so much higher than others.
2. The business owner is not open for price negotiation and seems very inpatient.

The good part is the technician Jose explains things in great details and is very patient when answering questions.

Pretty terrible experience. I had a backup in my basement so I called Captain rooter out. After walking around they told me they recommended to hydrojet the line to clear it and then stick a camera in the pipes to see what was going on.

Quoted me $1300 because there was no cleanout (WRONG). I showed them the cleanout and now the price became $900. They took a look into the cleanout and dropped their flashlight which became stuck as well. Refused to get it out and never responded again.

Can't recommend these folks highly enough. They have worked on a variety of projects for us, big stuff and small, and in every case they have been responsive, courteous, knowledgeable, professional and a joy to deal with. It starts at the top, with Peter. He listens carefully to our description of the problem and is thoughtful in his reply. Same goes for the guys who come out do the work. I think their prices are fair and because they have so earned our trust, I actually feel like we're getting more than our money's worth.

My project, which was to replace the rotted trim around the entry doors of a rental property proved more challenging than was initially anticipated. Tim came up with a solution, and executed the work to my complete satisfaction.
He arrived on time, and somehow survived a trip to Home Depot to pick up supplies, when half of Chicago had decided to spend their Memorial Day there!
I would definitely hire him again

Called Alex Sunday night after fighting with a clogged kitchen sink all day.  He returned my call promply and scheduled service first thing Monday morning.  Alex arrived promptly at 8am and got to work quickly.  He resolved our clogging problem before 9am and provided helpful tips about my home's plumbing.  Overall great experience...don't hesitate to call!

Chicago Sewer Experts came out to fix an issue we were having with our washer/sink draining. Not only were they late (arrived past the time window we were given and no call to let us know they were running late), but the worker then locked his keys in the car which took half an hour to resolve. He used OUR tools to get himself back into his car. Once he was finally able to get in the car and get his tools, he did NOT tell us that blowing out the hose of the dryer would cause our kitchen sink to be blown out too. This caused mud and debris from the pipes to be blown all over our kitchen and our ceiling, which led to a lengthy cleaning process on our end and trying to figure out how to scrub the ceiling. Absolutely do not use them.

Very nice guys. But I paid them over $1,300
And couldn't fix the clog. Their next step they were going to dig and fix it. But I had to pay extra $1200.
I called some one else and fix it for $500.
I request a refound of at least half of the $1300.
That I paid for nothing. But just said they will ask the office. The office say they will ask the guy. And still nothing. This is over a month now.

I had service on 11/29 . Antonio was the worker who contacted me. I was quoted $700.00 to replace a shower cartridge which I thought was too much but I was away from home and wanted my shower working. I agreed because I was 43 miles away working. I was then told the entire shower valve would have to be replaced and the risers would be replaced also. I requested ball valves to be install for shutoffs. I was quoted $2699 which I thought was way too much but the risers would be replaced and I was away from home. I agreed to the price. I was told later that the risers couldn't be replaced because went too far down the wall. A new shower valve and trim kit were installed. I was told the job was done and provided payment over the phone job unseen because I was still working. When I got home and inspected the job, I saw a huge hole in the closet where the access to the pipes was visible. There was minimal cooper replacement of the plumbing. Approximately 2-3 feet of work leaving most of the existing galvanized pipe untouched. No shut off ball valves were install as discussed, which was possible. Other galvanized sections that could have been replaced were not. With the Moen shower valve and trim kit and fittings, I couldn't see more than $500 in parts and that is being generous. I was never given a downgraded price for the downgraded work preformed. I feel I was taken very much advantaged of with the price charged for the work performed. A few days latter I received a text message from Lexus requesting a review of Martin D. who I didn't know. I called to discuss the matter and talked with Jake the manager. He said usually a job of replacing a shower valve was only $1350.00 and he would have to look into the work. I told Jake that I'm planning to leave my experience on Yelp but I thought I would contact him first for some sort of resolution to the experience. Jake or Goode plumbing never responded

Walter was great with helping us with our water heater issue. He diagnosed the problem and helped us contact the manufacturer to get the part since our unit was still under warranty. Highly recommend!

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