Best Plumbing Services in Illinois

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

He replaced a light fixture in our bedroom,it was an older electrical setup,he was able to figure it out and installed a new fixture.This is the second time I've used him and will be calling him again,I highly recommend him.

Reliable, respectful, knowledgeable, prompt and trustworthy. Thank you! Will call again for any future needs!

Joe came out to fix a ruptured pipe in my wall.   He was quick to respond and instantly knew how to tackle the problem.  He was extremely quick and explained everything he was doing in detail.  His price was more than fair.  Great experience.  Highly recommend!

Very unsatisfied with this company thus far. Fist step was they were late to the first meeting and this, after a two hour window of waiting. Second, they promised to provide quote within a couple of days of visit. That was not done. In fact, I can them ten days after visit, left a voicemail and now 13 days after visit, still no response. Will not be doing business here.

I needed a bath sink rodded. I called on a Saturday & left a message. They called me Monday morning and came out Tuesday and did the work. I'm happy with the work and will use them again. They are not cheap ($180 per hour per plumber), but they are upfront about their prices.

Dennis quoted a very reasonable price.
He was right on time the day of the work in our condo bldg.  He installed a new bath sink faucet and shower head that we had purchased. We also needed new shut off valves that he ran out to the hardware store because we didn't know what size we needed.. He did a great job and was pleasant to work with. Very happy we hired him.

Great craftmansship. Oscar fixed my toilet i was unable too. I paid him $200, he then ordered parts, showed up the next day, installed and fixed it for good for additional $80. Faor price, great work, he showed up again to make a little extra to finish a job being paid $200 upfront.

The preferred plumbing van was dangerously tailgating me today and when I called to complain about it I got the driver who blamed me for driving by looking in my rearview mirror. He's a menace to the road.

I have never written a review before but joined Yelp just to write one for Dominick.  I had a clogged toilet that I had tried augering and plungering but nothing worked.  He provided a pretty clear cost estimate over the phone, but when he came over he used a diagnostic trick to identify a cheaper way to fix the problem, and in the end he charged less than the lower end of the range he had quoted.  Other plumbers I talked to took a look and didn't even bother using creative problem solving to find a solution, and they quoted triple what Dominick charged.  I will never use any other plumber, ever, as long as I live in Chicago.

They always come to help my business! They do an amazing job, they are so honest and come quickly when I need someone last minute. I would highly recommend them to any business looking for an honest quick fix to your plumbing problems! Thank you Red Hot Plumbing!

Patrick is amazing.  I am in the process of doing a shower remodel and needed to have old galvanized piping replaced with updated copper piping and a new shower valve installed.  I called around and even had other plumbers come to inspect the job, but many of those other companies quoted me 3-4Xs more money than what Patrick quoted me over the phone. Additionally,  he was quick,  efficient,  and extremely personable.  He also stuck to the price he initially quoted me, which was a major deal since I am on a strict budget. I am one of the biggest skeptics and harshest critics,  but I have nothing but great things to say. I have found my go-to plumber.

Noe was fantastic! Super friendly and knowledgeable, and provided us with excellent service for an affordable cost. We recently purchased a new condo and the shower/tub was leaking into the ceiling of the unit below us. So grateful for Noe's help, would highly recommend!

Wonderful service, came the same day (a Saturday no less), solved one medium-sized problem and was able to solve a second issue which could have been a big headache.  Thanks to Dave G for professional, friendly service.

Andersen Plumbing and Heating is my go-to for plumbing needs.  I moved from one side of town to another, and I'm glad I'm still in a region they serve!  Mario is truly a rockstar, and I always ask for him when I need something fixed.  They dug a trench, re-routed the sump discharge, replaced my dishwasher and disposer and re-did the piping in the sink so it was compliant with Illinois plumbing standards.  A plumber you can trust is worth their weight in gold, and Anderson delivers!

I don't usually post reviews but given the technical
Incompetence of this company and the unnecessary headache this cost me I felt compelled to warn others.

I wasn't getting enough hot water in my house so I called these guys to take a look. They did an inspection and told me nothing was wrong. In fact they pointed out an error on my part in how I was using the shower faucet. This cost me about $300 - a tad expensive but it was my fault so I didn't complain. Everything was working great again!

They then recommended I have someone clean/service my tankless water heater as it needs to be done annually. During that process they inexplicably disconnected the small (second) water heater I had downstairs. They said I didn't need it. I trusted they were the experts so agreed.

From that moment forward it was a disaster - the showers upstairs would run cold after two minutes. This issue didn't happen until AFTER they serviced the upstairs tank and disconnected the second tank. I called them back out. At the same time my furnace broke so I asked them to take a look at the furnace while they were here.

Tony said he figured out the issue the cold and hot water pipes were mixing. I asked if it could be anything to do with the previous gentleman messing with the other water tank and disconnecting something. He quickly shot me down that this wasn't related. He said we would need to rip up the ceilings and walls of my house to find the location of the mix and it would cost between $20k and $40k.  My home isn't even a year older btw.

The furnace he said we needed to order all these parts that were broken. Again the furnace isn't even a year old.

In the end I did what I should have done all along. I called another HVAC specialist and another plumber.

The 1st company told me immediately that it was a super easy fix for the heat. A spider crawled into the furnace and was disrupting the flame pattern. It took literally 10 mins to fix and cost $89. I asked him about the super expensive parts that Tony told me needed to be replaced. He just shook his head and laughed. He assured me NOTHING needed to be replaced - it's a brand new furnace.

Next the other plumbers came out. My instincts were right - during the servicing I had been sold the week before they had indeed opened a valve causing cold water from the kitchen to mix with the rest of the house.  Turns out I didn't need $40k worth of work - just five minutes and $129  for someone to fix what this company caused!!

This has been an absolutely disastrous encounter.  The people at the company were pleasant but completely and utterly incompetent. I am not posting this review to be nasty but simply to warn other unsuspecting customers to give these guys a miss.

Edit to respond:

** You charged me over $500 in total for the first two trips. It would be crazy to charge me the 3rd time considering you created the issue.

Secondly, as stated another company fixed the problem in 10 minutes and confirmed that it is was because of what you did. That hardly seems like bad plumbing to me.

Finally, the fact that you respond in a hostile way to your customers on a public forum doesn't reflect well on you. Just thank people for their feedback and try to do better. Feedback is a gift!!! **

Kennedy Plumbing was even worse.  Danny replaced two toilets.  He assumed that because I am elderly and disabled, I would not notice that he switched the fifty dollar seats that came with the toilets with $15 seats that don't even fit.  What is it about plumbers that they want to rip off the disabled and why did Szabo and Kennedy both think I was so stupid?  Not that it matters, but I'm a college professor with a PhD from Notre Dame.  I am appalled thinking how often these rip-off artists must succeed.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced for my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response.

I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us.

A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero.

This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

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