Best Plumbing Services in Illinois

One of my tenants had an issue with flushing their toilet because it black flowed so I searched and contacted Zoom Drain. Pam, who was the dispatcher for the Chicago location, told me that the soonest she could have a tech come out would be tomorrow afternoon. After explaining to her that my tenants were elderly  she told me that she would contact the sister company which was located in Glenview.  Pam called me later on to tell me that she was able to find 2 techs from the Glenview based location. I got a text from Zoom Drain saying that their tech would arrive within 30 minutes.  Christian and Antonio arrived and were both wearing face masks due to covid. They were able to assess the problem with the toilet which was a single clog issue and it was due to the old pipe drain and a flushable wipe. Both Christian and Antonio suggested that new toilet bowl would be more efficient because the old toilet didn't have enough power in the flush in addition to it using alot of water. They also explained what I expect to see whenever I decided to get some work done on the outside drain. All I can say is that Pam, Christian and Antonio were all professional. I was satisfied and I sincerely appreciated their help. I will be looking forward to using the services of Zoom Drain in the future.

Great job! And came out on a Sunday and didn't gouge us-  You're our go to guys from now on.  Thank you!

Called him Thanksgiving evening after our hot water tank flooded our laundry room, and he replaced the tank the next morning. You will not find a better plumber (or person) to do your job. Highly recommended. And he doesn't advertise. Word of mouth only. Which is incredible. I found him here on Yelp based on his reviews.

Update: Over 2 years later garbage disposal stops working. After a quick call to company Carmen shows up and with a quick turn of an Allen wrench has it back and running again and doesn't charge me a dime even though the warranty has already expired. Would definitely use again!

The service was great. I had a busted pipe and they came the same day, with all necessary equipment and was out within 20 minutes. I was able to pay via card on the spot. The plumber and his apprentice we're super professional.

Our sump pump broke down, and we noticed a small leak in our basement.  We called on Sunday Morning and Dominick was available and able to show up within two hours.  He replaced our system quickly at a very reasonable price and was very helpful.  Will definitely be using Dominick for any future issues and recommending to all of our friends and family.

This review is regarding customer service: He called me back asap regarding the problem we were having in our sink. We didn't use his service because my house was under warranty and the contracted plumber came and fixed it. In the future, we will be using Burr Oak Plumbing. Thank you for calling us back.

I called to schedule a service.  When I told him what was involved, he never called back.  I was not important enough to service.

We had a serious drain issue and advantage plumbing was able to fix it.  They were fair priced and very responsive.  Jason and Cody were excellent.  Jason was able to troubleshoot and uncover 2 other plumbing issues in the house and he was able to fix them both during the same service call.  These guys are highly recommended.  I will always call them first for any plumbing needs I have.

Super quick response, awesome communication to fix incorrect installation from previous contractor.  Thanks for your timely service

Mark has done nothing but great work for us. In our old house (1920), other plumbers took a look at what we had (drain issues) and said it couldn't be fixed and would be $$$ to replace. He took care of it for a fair price, no problems since. Our GC's plumber told us we needed a new line to our sink--he came out as a second opinion and said it would be fine (it was). We are now having him replace the pipes in the basement, which he recommended as an effective way to help our old-house water pressure issues instead of replumbing the entire house. For an old house, you need someone who doesn't scare easily and who won't scare you. Mark is your guy!

We are so excited to have found our favorite company for our plumbing needs. They are responsive, honest and do great work!

Everything everyone else said is true!  Mom's sewer was chock full of roots, causing a terrible backup in her bathroom.  He arrived within a half hour and had the problem resolved quickly for a more than fair price.  Why is it the people you don't want to have to deal with are always the kind of people you want to deal with all the time?!?  Thanks, Greg!

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

Derrick was very professional, listen to problem and worked out solution.... need new faucet, water lines ok. He will return to install faucet for a reasonable charge.
I would recommend.

I've used these folks for 20 plus years and have always found them to be prompt, thorough and knowledgeable. My house has the usual and unusual array of plumbing issues and the problems we've had were sometimes simple and occasionally complex. Things were always explained thoroughly and the work done promptly and well! My neighbor referred me to them and told me she'd used a variety of companies over the years and found these folks to be reliable and consistent! I agree with her wholeheartedly! Thanks Dave Soltwisch!

Quick response to a busted furnace on a -14 degree morning. Miguel the tech was pleasant, quick, and very good. Had heat back on very soon. Highly recommended!

Please beware they will charge you a arm and two legs!!!  My husband found Ed the Plumber information in our  church bulletin and expected them to be trustworthy, honest and resonable or simply industry service rate  ( which does not mean cheap), but no they are absolutely the worst wanted to  replace a toliet, they quoted me over 1,750.00!!   I asked what type of  toliet costs that much... he said a Gerber so I wanted to research it  I asked for a model number and was told I DON'T KNOW, the most expensive one I found was 389.99 so are they charging 1300.00 to install, hypothetically even if the toliet costed 750.00 are they charging 1000.00 to install??  Then he said if you purchase the toliet we will install for approximately 700.00!!! I also was going to get my tub caulked since they would already be here they quoted 385.00 for just around the tub!!! This company is the absolute worst type of ripoffs ever, they prey on parishioners seeing  their advertisement in the church bulletin and believe they are contacting a honest business, but the truth is Ed the Plumber is   just using a cheap form of advertisement with a very large potential customer base with a lot of word of mouth. I really wish I could give them a  -0 for a rating!!!

Dishonest company.  I have eight furnaces for my building and they solicited me for a tune-up and turned off the tenant heat, demanding money to turn it back on BEWARE!!

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