Best Plumbing Services in Illinois

I've had them for two jobs once to reseat a leaking toilet and another time to replace some old pipes for the tub and shower causing very low hot water pressure . Thumbs up for a job well done in a 98 year old house

You can't do better than these guys. My elderly parents have been long time customers. With the recent severe cold they had frozen pipes. Despite a crazy schedule, he fit them in and spent 2 hours to fix the problem.

First thing this morning (Thursday) we had a major issue with the bathroom downstairs - shower was backing up and toilet not working properly. I called Matt and at first he said he could have someone over by Monday however when I mentioned what we were dealing with, Matt made some adjustments in his schedule and was here in an hour. Fortunately he was able to find the problem and within 6 hours, had completed the job with everything working perfectly. I even asked Matt to pad the invoice as I was so thankful he was able to come on short notice however he just laughed and said it was not necessary. People in the trades at times get a bad rap however if this is an indication of the way Murphy Plumbing conducts business, they will never hear a bad word from me and now have a customer as long as I continue to reside here. Cannot say enough good things about my first experience with them. Thanks guys.

On time, and very friendly.  Did great work, and helped me understand what was happening.  Pricing was much better than my past experience with HVAC companies.   Recommend.

Joe is punctual and arrived on time. He's professional yet easy to talked to and able to answer our questions. We had a very bad blockage in our kitchen drain pipe and Joe worked on it nonstop till it was unclogged. Highly recommended to all my family and friends.

Came by and fixed my nasty clogged toilet super quick, and it was after a 5 on a Friday. Would call back again for sure (hopefully I don't have to but good to know I can get a problem fixed quick)!

Very responsive and thus deserving of the 4 stars. I reached the answering service and she said Justin would call within 20 minutes and indeed he did. I withheld a star because I think the cost of their service is high- I paid $ 300 to have a toilet installed. To their credit, Justin was in and out within 30 minutes so they are efficient.  Perhaps the high price tag is worth it just to move on with your life. Justin is professional, respectful, knowledgeable and an asset to the business.

Office staff very accomodating and quick to reply and schedule estimate ( they do not charge for estimate). Phil is very knowledgable and priced less than other quotes for a big project. I'd give a 5 star rating except for their summary of the problem and way to fix it was not very clear at first. But after learning some from other quotes, we learned what to ask when we went back to Lincoln and their solution was perfect.

Very easy to schedule and work with - appreciated the quick responses! Will definitely hire again if I need a plumber.

I needed my toilet serviced due to constant running water. Amazingly, Brandon was able to make it out same day! He assessed the issue, knew the root of the problem, bought the part that needed replacement and fixed it in no time. I appreciated the prompt response and quick resolution. I fully recommend and I'll be reaching out to them for future plumbing needs.

Really helpful, efficient and friendly. Would definitely hire again. I had a running toilet and he replaced all parts as well as checked the whole water system in the house. Thx Grant.

Incredibly disappointed! Todd at H2O Plumbing came to our home last week because a pre-sale home inspection revealed a leak in our indoor spa. The attitude was surly and unprofessional. We might have overlooked that but the level of service was even worse. With our approval they opened up the tile  around the tub and told us that we had to purchase a ($300) dollar replacement faucet and they would charge us an additional $650 to replace it. On top of that, they charged $150 for diagnosing the issue, and this was not going to go toward the repair (which is common practice). We would also be responsible for the repairs to the tile. We became suspicious and got a lot of feedback on NextDoor that this was not a reasonable amount to charge. After a friend recommended Sandman Plumbing, we called Tom and had a REAL professional come over and do an assessment.  He was able to immediately tell that the hot water handle in the faucet was leaking.  So H2O Plumbing was going to charge us $800, plus the $300 for a faucet totaling $1100. The entire fix with Tom at Sandman Plumbing cost $250 for a replacement faucet cartridge. The tile that was torn apart in my bathroom by H2O was unnecessary.  So now we have to pay for tile repairs. In the process of our home sale we have been dealing with many fine contractors and it is a shame that H20 gives tradesmen a bad name

I had a problem with a unit for a tenant and these guys were pretty quick to get over there. Apparently there was nothing wrong because there was no charge. I can't make this stuff up. They definitely earned a new customer for any unit I own in Chicago west loop and for anyone else that has a problem nearby.

I just called American Sewer and Drain for some sewer issues. They listened to our needs and were extremely helpful. They were unable to help us as we were outside the area they serviced but referred me to a company that could help us. I was impressed with how they wanted to help us get our problem addressed even though there was no financial gain for them. Sounds like a company with integrity.

Allison plumbing is just amazing. So professional, easy and quick to get an appointment, and family-owned. I called for a leaky shower and sink and he even helped me with another faucet that was acting up free of charge. I would not hesitate to call them again.

I had a broken city sewer line. I was told they would do all the work to get this fixed as soon possible. I was the one who had to contact the city to insure the issue was fixed in a timely manner. I was not contacted when service appointments where made. My contact info was not updated after multiple requests. After canceling an appointment due to a funeral via the text message which indicated I could reply to. They showed up anyway. When I told the technician they where not to be on the property because I was not home. They still went ahead and worked on the property. They did not fill the hole correctly and laid cement when it was too cold to do so. The hole was caved in and cement cracked by the next morning. When they where done the technician then called me to demand payment after being told he was not to work on the property. He was told
To just finish the job regardless by his management. When setting up appointment to correct the issue, and having to cancel due to rain and freezing temperatures I was given a hard time and they tired to tell me I could not reschedule the appointment for work on my property. On the day of the appointment it was once again raining they went ahead and laid concrete. Due to the rain the top layer washed off which means it's going to eventually collapse again. And I will have to fix the patch.

I would never use this company again. It was a pain, and they have horrible customer service.

Edit: I forgot to add they showed multiple unprepared for the appointment. Lacking the correct equipment. Or not knowing what was to be done on that day.

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