Best Plumbing Services in Illinois

These guys are extremely unreliable.  When they didn't show up the day they promised, the owner passed it off on the tight labor market, saying that his guys know they can simply not show up because there isn't anyone available to replace them.  The work they eventually did redoing the plumbing wall was good, however they then sent in a different crew to set the tub.  The head of this crew bragged about his 29 years of plumbing experience and spent about 2.5 hours setting the tub.  He was about to leave when I asked if he tested it.  He said he didn't because he didn't know the water was turned on.  WTF?  Really?  I told him that even if it wasn't I would think that he could have filled up a 5-gallon bucket with water and poured it down the drain, but then again, I'm no plumber, so perhaps that's conjecture.  We went up and tested the tub and the connection under the tub leaked terribly.  He then spent another two hours trying to correct, and busted the pin connecting the drain cap in the process.  He then went to Home Depot to buy a new one.  He came back, installed it, and rather than call me up to inspect the job he snuck out, hopped into his van and drove off.  I went up and saw immediately it was clearly the wrong pin.  Rather than deal with them I called Algor who said they would give me a new one at no charge.  

When I went to set the tile the following weekend I discovered the tub was nowhere near level from left to right, off over 1/2 over the 30 width.  After REPEATED attempts to get them back out to correct this they finally came when I threatened to contest the charge on my credit card.

In summary - you might get good work out of these guys - assuming you get the right crew, and they decide to come to work that day.  I think you are better off looking elsewhere.

Quality and HONESTY - wow - Had them replace a sink in my old house and I did much of the prep work myself, they did the plumbing work and went well beyond what we discussed to have the job done properly but kept to their original estimate.

Murphy Plumbing came to my home for a clogged sink. They were a referral as I didn't have a plumber to call.  They will now be the first call for plumbing services.
They came out quickly and on time. Matt was quick, courteous and helpful. He even fixed a secondary problem with my faucet. He cleaned up well and billed us fairly. Highly recommend!

Had a furnace issue over the holiday break and Brad and his partner were able to come out within about 2 hours of me calling on a holiday and got the furnace working temporarily while we wait for a new part from Carrier which they will install in a couple days. While they were here they didn't even seem to get annoyed by me hanging around as they worked so that I could get a peak at what was going on. Very personable and super nice guys! Seemed to be very knowledgeable as well. Definitely recommended if you are in their service area!

Joe is great!!! Very reliable and does an excellent job. He has fixed toilets, drains, a garbage disposal and installed a new toilet for us. I will never use anyone else and have recommended him to family and friends.

Came by and fixed my nasty clogged toilet super quick, and it was after a 5 on a Friday. Would call back again for sure (hopefully I don't have to but good to know I can get a problem fixed quick)!

Today I dropped a piece of electric razor down the sink drain. Given my incompetence when it comes to plumbing, I immediately thought I'd need a plumber to take apart the pipes to get it out. But when I called Terry's in hopes of scheduling an appointment, they instead recommended I use a shop vac to suction the thing out. Thanks for the tip -- I appreciate the honesty and thoughtfulness, and saving me time and money!

I gave 3 but maybe more 2 star is needed? Serv ice was fast and fairly cheaper than competition. But, when they unassembled my pipes to clear clogged drain, there was minor leaking. I told them and they returned and put tape on it to solve issue. I mean if ur gonna unscrew pipes then screw it back so no leaks occur. Think u can do better than that. Have to tighten pipes myself to fix issue. 125 bucks for half hr...worth it? Main issue was fixed so relieved bout that. Where's the Mario Bros when u need them?

Nothing not to like. Great response. Great value. Great work so far. Much better value than many others.

After having dealt with a number of plumbers from both large and small companies, having used those from warranty companies also, I am happy to have found Jireh plumbing. Brandon was honest, thorough, respectful and punctual. Although he was called out to rod my sewer line, he addressed ALL of my plumbing problems and fixed a couple of minor issues without charging me. I won't call anyone else for my plumbing needs. Oh how I wish, more contractors were like him.

Grant, at Preferred Plumbing quickly responded to our call, satisfying both my wife and myself. They were prompt, considerate and clean,placing disposable booties over their shoes before entering.  The job was done to our complete satisfaction.

I called them because we had a problem with our plumbing.  They came out right away and did a great job.  Very professional with reasonable prices.  Would highly recommend them to my neighbors and family.

I had an issue with a jet tub and they were the only firm out of 5 that were willing to check it out. They were also the first to respond to the request. He showed up on time and was able to fix the tub ridiculously fast. I would highly recommend their services.

Great communication, with quick response and able to come out to fix our clogged kitchen sink within 24 hours. Would highly recommend for any plumbing issues.

I needed 2 shutoff valves replaced before my new washer could be installed. I called Allison, Joe answered himself and was able to come same day within about 5 hrs. He also called me 30 mins before arrival. He did a v good job at a reasonable price. I am very pleased with his work and will call him for future needs.

I had a broken city sewer line. I was told they would do all the work to get this fixed as soon possible. I was the one who had to contact the city to insure the issue was fixed in a timely manner. I was not contacted when service appointments where made. My contact info was not updated after multiple requests. After canceling an appointment due to a funeral via the text message which indicated I could reply to. They showed up anyway. When I told the technician they where not to be on the property because I was not home. They still went ahead and worked on the property. They did not fill the hole correctly and laid cement when it was too cold to do so. The hole was caved in and cement cracked by the next morning. When they where done the technician then called me to demand payment after being told he was not to work on the property. He was told
To just finish the job regardless by his management. When setting up appointment to correct the issue, and having to cancel due to rain and freezing temperatures I was given a hard time and they tired to tell me I could not reschedule the appointment for work on my property. On the day of the appointment it was once again raining they went ahead and laid concrete. Due to the rain the top layer washed off which means it's going to eventually collapse again. And I will have to fix the patch.

I would never use this company again. It was a pain, and they have horrible customer service.

Edit: I forgot to add they showed multiple unprepared for the appointment. Lacking the correct equipment. Or not knowing what was to be done on that day.

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