Best Plumbing Services in Illinois

Had such a great experience! My neighbor told me that this was an honest company which was perfect because another company tried to sell me a huge fix for a small problem. Greg came in and explained what he would have to do. Made an appointment time for the following week to do the job. Showed up as promised and the two workers did the fixing of the problem in my kitchen sink. The house is old and there was a grease pit some place on my property. Since I didn't know where the workers closed the pipe and made a new route for the sink to drain into the sewer. It took as long as predicted and it was even less than the estimated cost. So perfect! Everything was cleaned before the workers left. Everything was professionally completed. Thanks!! I will definitely use this company if anything ever needs more plumbing fixes.

If you're looking for a local plumber, these are the guys to go to. Reasonably priced, very honest, good workmanship. I was able to call them to install our water heater and the next day they were at our house, and after a couple hours, all done! These guys are definitely in my contacts for future work!

Wonderful company! Responsive, professional, and a joy to deal with. As a landlord I have has to deal with a lot of repair companies. But this one was amazing. I had a plumbing problem at one of my rental properties a few months back and I called them got a appointment for the same day they had the problem fixed by the end of the day. They left the area cleaner than it was before the arrived. Great customer service! I would give them 100 stars if I could.

On time, and very friendly.  Did great work, and helped me understand what was happening.  Pricing was much better than my past experience with HVAC companies.   Recommend.

Joe has provided great services to us quickly and at the right price.  I am grateful to have a reliable plumber close to home in Bloomingdale!

Derek was such a pleasure to work with. I had called about our shower not draining and he came out within a couple of hours of the call. When he was here I asked him about our sink & disposal too--both of which he fixed on the spot. I HIGHLY recommend this company and their prices are incredibly reasonable compared to many other places.

I have had a problem with my utility drain not draining and most recently a flooding issue.

I called Terry to make an appointment. He offered me a free estimate post a job he was currently working on. I then asked Do you have time to provide the service? He replied of course, I can be there within the hour.
Not only was he on time he was early ready to work.

His prices were so reasonable I had him do extra work to ensure I got everything rodded and cleaned to prevented any further clogs.

I have now placed him into my calender for regular maintenance.

Terry thank you for your prompt and thorough services.

Janet (answering service) said via Yelp that Robert would call. He did (at length, he's overly chatty). Service call: $125. He uses Zoeller. Hired. Said HE'D see me between 9:30-9:45 Monday, except two men showed up instead. Guys (never introduced themselves) said unit required a 2 pipe; they'd brought a 1 1/2 M95 unit I requested (not a big deal, water can eject out of 1 1/2 pipe equally well, just add a 2 to 1 1/2 coupler). But Robert said via cell they got the wrong pump. He said I needed an M267; I took him at his word. I asked guys if they were going to drill a weep hole (due diligence!). They asked ME for a drill! (Also I'd drill the PVC pipe before attaching it to the pump but that's just me.) After installation, I asked for the box, which said WASTE MATE but we only pump rain water. Later, when pump went off, it banged so loud, our dog barked (I thought UPS threw a boxed brick against our house). After a record length phone discussion complete with yelling and cursing on his part, Robert said he replaced like with like. I said Why, when the model I chose costs less and performs well? The M267 was $50 more. After he calmed down, he agreed to install a new check valve (should have been replaced when new pump went in) himself and give me advice about flooding control because keeping customers satisfied is Lincoln's biggest goal after solving flood problems. Where does throwing a foul-mouthed hissy fit belong, goal-wise? We agreed on 9 am Thurs. At 7:10 a.m. Wed. (too early to call customers), Janet left a message saying Robert couldn't make it today. Well, good, because appointment's for Thursday. She says he'll call me back. He does not. Janet calls around 9 a.m. Thurs. to say Robert will arrive at 9:30. Lucky for them I work from home. I connect our garden hose, drag it thru the basement, bad check valve is switched; banging problem solved. I called Janet to request my 5-days ago promised receipt and a copy of the waste pump receipt (3-year warranty) because with a temper/heart problem, Robert likely won't be around in 3 years. I received the receipt via email (can always count on a woman for follow through). Because Robert told me what I owed over the phone (cell phone reception was distorted), I ended up paying $10 more than the receipt total. You could not pay me to deal with Robert Heath ever again.

Service Providers:
1) Never ever yell at clients. Interact politely and without cursing. It doesn't matter what kind of day you're having, remain professional.
2) Don't talk clients to death. Keep calls focused on the project at hand.
3) Don't say I will see you at 9:30 then send two guys in an unmarked truck who have trouble understanding English and don't shake my hand/introduce themselves.
4) Make sure all personnel wear appropriate clothing so clients don't have to look at hairy unattractive butt cracks.
5) Crew should ALWAYS test what they've installed PRIOR to leaving the premises. The guys left without running water into a newly-installed pump. That's sloppy. No previous plumber ever did that.
6) A work receipt should be provided at time of payment. I should not have to call the answering service 5 days later and ask for one.

Clients:
1) Do your research. You have smartphones, it's not hard to read the interesting things customers have to say about products.
2) Ask prior to service what type of payment is expected and ask provider to make sure a receipt is given upon payment.
3) Ask for box appliance came in so you know you got what you requested.
4) Don't let a provider leave without testing the appliance!

We had an issue with the garbage disposal that basically died. I bought a new one and contacted Berto who was able to come the next day within a 2 hour window. He was here on time and when he got ready to do the switch, he realized that the garbage disposal was still working, just needed some adjustment (of course, I had no clue), and he fixed the problem in two minutes. I paid for the visit of course (which is what is part of the agreement) but he did not charge me for changing the garbage disposal.  Berto was honest and upfront. To me, that is the most valuable attribute of anyone providing any service to customers. He also walked with me to the building basement to provide an estimate for some water pipe repairs we need and he did it without hesitation.  Definitely will call him again.

We're having plumbing issues and Brandon and team were super responsive in asking questions beforehand to understand the problem and providing guidance before they could get here. Also we were able to be scheduled quickly to resolve the issue, gave us detailed explanation of the issue and what our next steps should be.

Really helpful, efficient and friendly. Would definitely hire again. I had a running toilet and he replaced all parts as well as checked the whole water system in the house. Thx Grant.

Excellent service done by the crew. I am very happy for the quick service provided, Thanks !

I had a problem with a unit for a tenant and these guys were pretty quick to get over there. Apparently there was nothing wrong because there was no charge. I can't make this stuff up. They definitely earned a new customer for any unit I own in Chicago west loop and for anyone else that has a problem nearby.

Excellent service! Right on time. He evaluated our plumbing needs and communicated well. Everything was fixed to our satisfaction and the charge was reasonable. Areas were left clean.

Joe was prompt, thorough, professional, respectful and fairly priced. I will continue to use Allison plumbing and will recommend them to my friends and family.

Had them out for a simple valve replacement. They were quick and got the work done the same day, that's the reason for 3 stars. Otherwise, I was quoted $400 for a job that should cost half that. Literally replacing a single valve that took less than 2 hours counting from walking through the door to leaving. The technician quoting the work said he couldn't do anything about the price. When I called the head office they said the same thing so I accepted it because I was already out $50 and had wasted time just to have him come out. If they had fixed pricing like this, I should have been quoted it over the phone before they came. After weeks of trying to speak to a manager, I finally spoke to someone and was told the price was non-negotiable and since I had agreed at the time, that was that. They even have a special offer on their webpage with no restrictions, but he refused to honor that comparing plumbing services to buying a cheeseburger.  So here's your warning, expect to pay a lot for a little and make sure you mention the special offer up front.

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