Best Plumbing Services in Illinois

Had someone come over do a quote look around was in for 10 minutes didn't even leave a card . Was suppose to show up at 1p showed up at noon.
Then when we called 2x for a quote we never got a response or  a quote
This was for flood control
Horrible customer service

Quality and HONESTY - wow - Had them replace a sink in my old house and I did much of the prep work myself, they did the plumbing work and went well beyond what we discussed to have the job done properly but kept to their original estimate.

Great service! They are professional, knowledgeable and courteous. So far I have used them twice and will continue to use them when I need any plumbing work!

Dennis C.

We had an issue with out water heater and needed it replaced ASAP. I called Hansen Heating Plumbing Company and was able to schedule an appointment immediately to have a technician to come to the house.  The phone receptionist was very friendly and willing to help with my request. Customer service is top notch, the technician was polite, friendly and very knowledgeable. I would highly recommend Hansen Heating Plumbing for your services, you will not be disappointed.

Joe came out to my house 2 weeks after my husband passed away.  He was reliable, kind and very professional!  He left me feeling like I could totally trust and count on him. Today I called Joe again and he was quick to respond, came to my house and took care of the problem. I will tell all my friends and anyone looking for the best plumber out there.

Came by and fixed my nasty clogged toilet super quick, and it was after a 5 on a Friday. Would call back again for sure (hopefully I don't have to but good to know I can get a problem fixed quick)!

Very responsive and thus deserving of the 4 stars. I reached the answering service and she said Justin would call within 20 minutes and indeed he did. I withheld a star because I think the cost of their service is high- I paid $ 300 to have a toilet installed. To their credit, Justin was in and out within 30 minutes so they are efficient.  Perhaps the high price tag is worth it just to move on with your life. Justin is professional, respectful, knowledgeable and an asset to the business.

Really odd experience with a sewer company...
Our tenant complained that things were backing up in their rental house.  Since our regular plumber was unavailable, we yelped and found Lincoln.  They set up an appointment for 3:30 - but they actually came early before 3pm.  Very nice and polite, very efficient.  But wait...there's more.   The clog was minimal since the tenant had finally gotten out his plunger so Lincoln didn't have much to do.  The best part - - they DIDN'T CHARGE ANYTHING !!  Not a service call...not anything for showing up...nothing !!   I'm sure that's not normal and maybe it was just our lucky day, but has earned our business forever.   Thanks Lincoln !

We had an issue with the garbage disposal that basically died. I bought a new one and contacted Berto who was able to come the next day within a 2 hour window. He was here on time and when he got ready to do the switch, he realized that the garbage disposal was still working, just needed some adjustment (of course, I had no clue), and he fixed the problem in two minutes. I paid for the visit of course (which is what is part of the agreement) but he did not charge me for changing the garbage disposal.  Berto was honest and upfront. To me, that is the most valuable attribute of anyone providing any service to customers. He also walked with me to the building basement to provide an estimate for some water pipe repairs we need and he did it without hesitation.  Definitely will call him again.

After having dealt with a number of plumbers from both large and small companies, having used those from warranty companies also, I am happy to have found Jireh plumbing. Brandon was honest, thorough, respectful and punctual. Although he was called out to rod my sewer line, he addressed ALL of my plumbing problems and fixed a couple of minor issues without charging me. I won't call anyone else for my plumbing needs. Oh how I wish, more contractors were like him.

Grant was by far the most responsive plumber that we called. He called back immediately on a Sunday night. He was able to replace a water heater, fix a toilet and look at a leaky sink all for a reasonable price. The sink needed a special part and he went the extra mile to get the part and come back on another day. He is very knowledgeable, attentive and spent extra time pointing out additional things that we should consider in the future that the previous home owners had done incorrectly. I recommend Preferred Professional Plumbing to my neighbors and even asked for extra business cards to help spread the word. A+ all around.

I don't usually write reviews, but I had to say something about the exceptional service we received yesterday from H20. We had a clogged clean out drain issue which was causing some mild flooding in our garage. We called H20 in the morning and they arrived promptly with several workers. They identified the issue within literally minutes, and fixed the problem within a few hours. We are so grateful for H20 and that they were there when we needed them!

Mike and his team did a fabulous job of pulling me out of a terrible plumbing situation with my grease trap. He was honest, paid attention to detail and was creative; the perfect combination for a plumber. He saved me a lot of money. I will definitely be using his services for all future plumbing needs.

Excellent company!  I can't say enough great things about this company.  We have used them twice, both times it was urgent.  Jason Hedges was out here almost immediately.  The work was completed in a timely manner, clean, efficiently.  Both times the work fixed the problems with no recurring problems.

Joe was great! He had to miss our first appointment due to his previous house taking longer than anticipated (and the fact that we had somewhere to be) but he more than made up for it when he rescheduled! He's reasonably priced, friendly, efficient, punctual and spent the time to explain everything to me. I will definitely call him again when we need a plumber!

I had a broken city sewer line. I was told they would do all the work to get this fixed as soon possible. I was the one who had to contact the city to insure the issue was fixed in a timely manner. I was not contacted when service appointments where made. My contact info was not updated after multiple requests. After canceling an appointment due to a funeral via the text message which indicated I could reply to. They showed up anyway. When I told the technician they where not to be on the property because I was not home. They still went ahead and worked on the property. They did not fill the hole correctly and laid cement when it was too cold to do so. The hole was caved in and cement cracked by the next morning. When they where done the technician then called me to demand payment after being told he was not to work on the property. He was told
To just finish the job regardless by his management. When setting up appointment to correct the issue, and having to cancel due to rain and freezing temperatures I was given a hard time and they tired to tell me I could not reschedule the appointment for work on my property. On the day of the appointment it was once again raining they went ahead and laid concrete. Due to the rain the top layer washed off which means it's going to eventually collapse again. And I will have to fix the patch.

I would never use this company again. It was a pain, and they have horrible customer service.

Edit: I forgot to add they showed multiple unprepared for the appointment. Lacking the correct equipment. Or not knowing what was to be done on that day.

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