Best Plumbing Services in Chicago, IL

I reached out to Zoom Drain on Yelp (along with a few other plumbers) after our kitchen sink backed up and we couldn't find the clog in the accessible pipes. Zoom responded (overnight) very quickly and was able to send someone out that afternoon. Christian was extremely professional. He wore booties in the house and explained everything he was doing and the pricing before he did it. The clog required three times through with the pipe snake but he persisted until the drain was running like normal. I'd highly recommend for both prompt and professional service.

LOVE PPP! Shannon and Ann Marie make a great team. The first time i called, Shannon came out, same day and fixed our disposal right away. The second time I called (regarding potential frozen pipes and our washing machine now working)-- didn't even require a visit as they advised me on ways to fix it myself... which saved me the time and money of having them come out. I will ALWAYS use these guys!!

Paul replaced a toilet for us the week before Christmas. He did a great job! Timely, responsive and reasonably priced. Need I say more?
Thanks Paul!!

Called to get a sewer cleaned out. They cancelled the first appointment and rescheduled for after the 4th of July which I was all good with. Then, on July 5th I received zero calls from them so I called in inquiring where they were. Talked to the owner and he tried to tell me next week and claimed it was a preventative measure that could keep being put off. I called another plumbing company and they are heading over as we speak and came in at a cheaper price! Do you research before you commit with a plumbing company!

The service was great. I had a busted pipe and they came the same day, with all necessary equipment and was out within 20 minutes. I was able to pay via card on the spot. The plumber and his apprentice we're super professional.

Dominick was quick to get back to me and set up an appointment for Monday morning. He was right on time and had my old ejector pump removed with a new one installed in less than an hour. New pump looks and runs beautifully. I recommended him to my father who used used him a few weeks later to replace his faulty ejector pump as well.

Pete was wonderful! Called him about a dishwasher installation before the holidays and he talked me through how to do it myself and what part I needed. He spent at least 30 minutes on the phone with me, responded to my texts with questions and followed up offering to stop by in the evening in case I needed help. He could not have been more helpful or generous with his time and knowledge. Dishwasher was up and running within 2 hours!

I will be using Burr Oak Plumbing exclusively from now on because of Pete!

Same day service fixed what needed to be fixed will definitely recommend thanks again

I highly recommend their services. We were having an issue with our water heater. I emailed them on Sunday night and received a phone call first thing Monday morning. Josh came out on Monday afternoon, diagnosed the problem and we had it fixed by Tuesday afternoon. Very professional and knowledgeable.

So incredibly disappointed with this company. Like all the other low-star reviews that mention AHS (American Home Shield), we too were about to be led down the drama path, but we got out before it was too late.

Last week our old sink in the basement decided to stop draining properly. Our washing machine drains into this particular sink, so we did our best to unclog it. We've fixed it in the past on our own, but this time around we couldn't seem to get it to route out, and so it was time to make the call to AHS. Since we called on a Friday, we were told that no one was available to come out until Monday. Ugh, but oh well.  

Today Sergi arrived promptly, when we were told he would, and he came into our house for less than five minutes, took a few photos of our sink and disappeared to his van for 20+ minutes. My husband had to go out to the van to find out what was going on. Sergi said he couldn't work on our clog until he replaced the pipes with PVC, because they were not up to code. He put in a call to get approval from AHS to upgrade our 3' pipe with PVC. Mind you, we just had a full home inspection last year, and there were no code violations with regard to our pipes. He said it was approved and that he would be back the next day to fix it. Something didn't feel right, so we called back to Drain & Plumbing Services to find out what the heck was going on. Anna said she had to to still turn in the inspection report to AHS, and that she had 24 to do so, but that it most likely wouldn't be approved for the amount they give her in order to replace the pipe. At that point, it felt like she could honestly care less whether she had our business or not. As a result, we were just done and wanted to move on to find someone to stick the proper tool in there and undo the clog.

*WHAT DID THIS HAVE TO DO WITH UNCLOGGING OUR PIPE?

About five minutes after talking with Anna, we received a text from AHS saying the job was marked complete, and they wondered how our experience was. HUH? Things were getting weird at that point. We knew it was time to just get out from under all of this drama and called AHS. They got Anna on the phone and she said they had 24 hours to provide a report, but that she would have something to AHS by 3pm. Not sure exactly what the report was that everyone was waiting on at this point.

*AGAIN, WHAT DID THIS HAVE TO DO WITH UNCLOGGING OUR PIPE?

By 3pm we called back AHS. They got on the phone with Anna, because they still had not received the report. So much drama!!

Needless to say, AHS refunded our money, and we will no longer be needing services from Drain & Plumbing. We're going to deal with this on our own at this point. Good riddance!

The first time I called because of water in basement.  Mark came out and established that it was a water heater leak and that I could actually put a temporary fix on it that would cost me nothing but that eventually I would have to have it drained and sealed.  I loved the fact that I was given a low cost temp fix.  I called MD plumbing another time because of extensive water under foundation of house due to what I thought was a main water break.  They researched the problem and determined that it was a side foundational leak and again very low bill but had to call a sub pump contractor.  Very impressed with I could have been given a high estimate and big fix and twice no cost but the call which was short and cheap.  I trust them.

Shout out to our plumber Anthony; he did a great job. It only cost us $ 350. Way more affordable than ABC plumbing, which gave us a quote of $ 1350. I would recommend them to anybody will gladly call them again for another project we will be having in the future.

I called several plumbers on a Saturday due to a clogged sewer line. Few even called me back. Greg called right away and was over within a half hour. Greg couldn't have been nicer. Great job. Reasonable price.

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

Very responsive and professional as well as being reasonably priced. Has always provided good insight to the work that I needed done and I would use them in the future. Replaced my 40 gallon water heater that went out for a 50 gallon one for $100 less than what a well rated competitor wanted for another 40 gallon one.

Reliable, trustworthy, professional!!  Fixed my garbage disposal!  Didn't try to up-sell or over charge me!!
Highly recommend!!

The coldest day of the year and this company was at my door at 4am.  Adam was fantastic and super nice.  Explained numerous issues that my unit had and was very helpful.  Adam pointed out the other services they provide, which I loved.

I also liked the follow up call from Four Season's. I called a few other companies and received no responses or call's several hours later. They did advertise 24/7.  I didnt benefit from this service.

I know what company I will be using going forward for my A/C and heating needs.

DO NOT HIRE THIS COMPANY, for anything!!!  Charges $125 to walk in your door, whether you hire him or not.  Was told on phone when I made the appointment, if I hired them the $125. would be waived.  I assumed that meant deducted from bill.  NO... it did not!!!   I found Ed the Plumber information in our church bulletin and expected them to be trustworthy, honest and reasonable.  Quote was $498.00 to replace my kitchen faucet (which I purchased separately).  Since I choose NOT to hire them I had to pay the $125. !!  

Next day I hired someone else and paid $175.00 TOTAL for this simple job.

This guy is a thief and using the church bulletin to rake in the $$$. I had to ask about the parishioner discount and then ask for senior discount, which only reduce the quote to $438.00.  Ridiculous, definitely out for the bucks and not to earn a good reputation.

Dishonest company.  I have eight furnaces for my building and they solicited me for a tune-up and turned off the tenant heat, demanding money to turn it back on BEWARE!!

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