Best Plumbing Services in Chicago, IL

Super unprofessional and terrible owner. I worked with in the past and were great but now they do the job halfway and charge twice for the same job. I called them multiple times to get the issue resolved and the ower says I need rod out twice in two weeks and refuses to admit that they didn't do the job correctly the first time

You can't do better than these guys. My elderly parents have been long time customers. With the recent severe cold they had frozen pipes. Despite a crazy schedule, he fit them in and spent 2 hours to fix the problem.

Great service! They are professional, knowledgeable and courteous. So far I have used them twice and will continue to use them when I need any plumbing work!

Dennis C.

Great local plumbing company. Second time I have used their service. The technicians were delayed at a previous call and still were able to get out on a Friday night to do non emergency work for me. Very professional, honest and reasonably priced. There was no pushing of additional work or products like other companies do. They repaired my garbage disposal and installed a new faucet for me and were in and out in less than an hour. I will definitely recommend them family and friends.

Joe has provided great services to us quickly and at the right price.  I am grateful to have a reliable plumber close to home in Bloomingdale!

Derek was such a pleasure to work with. I had called about our shower not draining and he came out within a couple of hours of the call. When he was here I asked him about our sink & disposal too--both of which he fixed on the spot. I HIGHLY recommend this company and their prices are incredibly reasonable compared to many other places.

We had a very good experience with Tim and team. Had a pipe burst a couple evenings before Christmas. Got a human on the phone right away (despite being off-hours) and set up something for the next morning. They called twice to let me know how long it would take to get here and that they were on the say.  Quick, solid, straightforward and reasonable price. Very clear explanation of what they were going to do and why. Would use again.

Janet (answering service) said via Yelp that Robert would call. He did (at length, he's overly chatty). Service call: $125. He uses Zoeller. Hired. Said HE'D see me between 9:30-9:45 Monday, except two men showed up instead. Guys (never introduced themselves) said unit required a 2 pipe; they'd brought a 1 1/2 M95 unit I requested (not a big deal, water can eject out of 1 1/2 pipe equally well, just add a 2 to 1 1/2 coupler). But Robert said via cell they got the wrong pump. He said I needed an M267; I took him at his word. I asked guys if they were going to drill a weep hole (due diligence!). They asked ME for a drill! (Also I'd drill the PVC pipe before attaching it to the pump but that's just me.) After installation, I asked for the box, which said WASTE MATE but we only pump rain water. Later, when pump went off, it banged so loud, our dog barked (I thought UPS threw a boxed brick against our house). After a record length phone discussion complete with yelling and cursing on his part, Robert said he replaced like with like. I said Why, when the model I chose costs less and performs well? The M267 was $50 more. After he calmed down, he agreed to install a new check valve (should have been replaced when new pump went in) himself and give me advice about flooding control because keeping customers satisfied is Lincoln's biggest goal after solving flood problems. Where does throwing a foul-mouthed hissy fit belong, goal-wise? We agreed on 9 am Thurs. At 7:10 a.m. Wed. (too early to call customers), Janet left a message saying Robert couldn't make it today. Well, good, because appointment's for Thursday. She says he'll call me back. He does not. Janet calls around 9 a.m. Thurs. to say Robert will arrive at 9:30. Lucky for them I work from home. I connect our garden hose, drag it thru the basement, bad check valve is switched; banging problem solved. I called Janet to request my 5-days ago promised receipt and a copy of the waste pump receipt (3-year warranty) because with a temper/heart problem, Robert likely won't be around in 3 years. I received the receipt via email (can always count on a woman for follow through). Because Robert told me what I owed over the phone (cell phone reception was distorted), I ended up paying $10 more than the receipt total. You could not pay me to deal with Robert Heath ever again.

Service Providers:
1) Never ever yell at clients. Interact politely and without cursing. It doesn't matter what kind of day you're having, remain professional.
2) Don't talk clients to death. Keep calls focused on the project at hand.
3) Don't say I will see you at 9:30 then send two guys in an unmarked truck who have trouble understanding English and don't shake my hand/introduce themselves.
4) Make sure all personnel wear appropriate clothing so clients don't have to look at hairy unattractive butt cracks.
5) Crew should ALWAYS test what they've installed PRIOR to leaving the premises. The guys left without running water into a newly-installed pump. That's sloppy. No previous plumber ever did that.
6) A work receipt should be provided at time of payment. I should not have to call the answering service 5 days later and ask for one.

Clients:
1) Do your research. You have smartphones, it's not hard to read the interesting things customers have to say about products.
2) Ask prior to service what type of payment is expected and ask provider to make sure a receipt is given upon payment.
3) Ask for box appliance came in so you know you got what you requested.
4) Don't let a provider leave without testing the appliance!

These folks are terrific!. They get the job done, have reasonable prices, and are nice as can be.  I will always call them first!

We're having plumbing issues and Brandon and team were super responsive in asking questions beforehand to understand the problem and providing guidance before they could get here. Also we were able to be scheduled quickly to resolve the issue, gave us detailed explanation of the issue and what our next steps should be.

Grant, at Preferred Plumbing quickly responded to our call, satisfying both my wife and myself. They were prompt, considerate and clean,placing disposable booties over their shoes before entering.  The job was done to our complete satisfaction.

I called them because we had a problem with our plumbing.  They came out right away and did a great job.  Very professional with reasonable prices.  Would highly recommend them to my neighbors and family.

called Magic Men when we started to smell a terrible odor in the house - came over within an hour (scheduled via text) and fixed clogging issue in sump room free of charge in about 30 seconds. Explained the issue to me and how to fix should it ever happen again.

The guys that came to assist were incredibly friendly and professional. Would call them again in a heartbeat should we have any plumbing issues.

I had the bathroom faucets replaced in all of the bedrooms in my home. Jason couldn't have been more informative and helpful throughout this entire install. Jason's prices were fair and his work was flawless. I look forward  to using Jason again for all  of my plumbing needs!

Allison Plumbing was the only place local to us that would pick up the phone before 9 am. We called a bunch of places around 8:30/8:45. Joe came over and fixed a small washer in our leaky faucet. He was very thorough and informative on how to fix it if it happens again. He also let us know that because it was a Moen faucet, we can contact them directly to get a replacement if it keeps happening. He also checked out our basement and let us know how to take care of a few things. He was very thorough, knowledgable, and honest. I will be calling Allison Plumbing the next time we have any issue!

This company charged me $700 for an initial visit that did not fix the problem, broke the angle valve that shuts off the water to the toilet, charged me $440 for the fix they created BEFORE doing the work, and then cancelled 15 minutes before the appointment after I had scheduled a water shutoff for the building.  They refused to refund me the full amount for the work they didn't do yet, AND charged me a cancellation fee when it's their technician that didn't show up.  There are a lot of options out there, don't waste your time or money

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