Best Plumbing Services in Chicago, IL

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

Based on reviews from others, I guess they may be good. But in my case it did not go well at all from the start, or I should say it did not even start. We have small but multiple lighting and rewiring projects to be done at my residence and asked them for an estimate. They responded my online inquiry promptly and asked more information including taking pictures, which was the first week of September. After a few days of no action,  I asked for update on estimate, and the office manager responded and said to me it would take two-three weeks because they have to sort out their October scheduling at that point. I simply trusted her words and waited for two weeks, but no response. I again contacted them to see what's going on, and they said they were going to look at it. A week past after that and again no response. Finally I told them its has been almost a month since I asked for estimate, and now the owner replied that he would look at it. As of today, there has been no response since. They just lost a potential customer that was ready to hire, who was even considering them for future projects we have been planning. It is unfortunate because most of reviews here are good, which was the mainly reason I waited for such long period to just get an ESTIMATE. It would have been nice if they let us know our projects are too small for them and they would not take it, rather than leaving a potential customer high and dry.

got an appointment for the following day, for my leaky bathtub faucet. fixed quickly and efficiently by tom. and he's such a nice man. i will certainly request him in the future.

I have unfortunately needed plumbing work twice in the last six months. Used this company twice and was satisfied with the service and fee seemed fair.  Both times they were prompt, polite and did a good job. The men made sure not to make a mess, then cleaned up. Explained what work was needed and gave me a fair estimate before doing the work. I would definitely use them again. .

I contacted Adam Hadib with A1-Services.  He answered his phone, no voicemail. He asked for photos of the work we needed done, then he sent me back his reasonable quote.

He was able to come out the next day to install our shower door. (He was booked up all week after Sunday).

He did a wonderful job! He was very personable; kind;considerate, & honest.

We will definitely call him again if needed.

Call Adam first before you call anyone else !

We had kind of an emergency with the sudden onset of a plugged sewer line. Probably my fault for not taking care of regular maintenance but, regardless, I called and they were able to send someone within a half hour. The line hadn't been rodded for several years but they were able to get the line open and flowing. Not an easy job but done as quickly and efficiently as possible.  Needless to say, I was expecting the worst when the bill was totaled but discovered it was reasonable, especially given the short notice on the job.

You will be hard pressed to find more responsive, professional or diligent plumbers in the western suburbs. They stopped by within 3 hours of my phone call, resolved the issue and were reasonably priced on top of it. Will absolutely use them again if needed.

Simply the best. Over 10 jobs completed with 100% satisfaction. You won't get any better service in the Chicagoland area.

We are the type of people who like to ensure that area businesses are patronized, thereby retaining money in our community, so, we always contact area businesses/contractors no matter our needs or the size of the project. In this instance, and being totally fair, we want to describe our description of work we wanted to be done, how it was addressed, and our experience with this company.

Last year we needed to replace an exterior ejector/sump pump, rod, and clear exterior run-off/rainwater pipes and have a first-floor toilet replaced. We called Pittman, which is located less than a mile from us. We made an appointment after explaining our needs. They called to confirm the appointment, arrived promptly and reviewed our job. A gentleman who identified himself as a partner in their family-owned business provided us an estimate including the service charge. We had already purchased the ejector/sump pump and the Kohler toilet that we wanted to be installed and asked them to use those products/materials. However, in adding the rodding job we realized that either he was joking or simply didn't want to do the work by making the charge entirely too high - by hundreds of dollars. As for the toilet - we didn't have much of a choice since it would create a hardship not having a bathroom available for use. After finishing the job we asked why their prices were so high. The gentlemen actually laughed while suggesting that if we wanted less than quality work we could pay less.

Several weeks later, we discovered we had a clog in our upstairs bathroom drain, which stopped the vanity and the tub. We called Pittman, told them the problem and they dispatched a crew. We explained to them that we also wanted to have a new Kohler tub drain assembly installed since the original one had already been removed. They removed the clog in a matter of minutes, using an air pressure device and cleared some debris from the p-trap under the vanity. I reminded him about the tub drain assembly to which the gentleman replied that I had the wrong part(s), that it could not be installed and to call him when I actually knew what I was talking about. His manner was condescending and dismissive even as he suggested that he was willing to drop the service charge associated with the visit. I asked him to reconsider installing the device since I was certain that I had ordered the correct part(s) assembly. He declined. We paid them, and they left. I ended up installing the device myself within an hour, thereby concluding that either he didn't know what he was talking about or, once again, he simply didn't want to do the job.

Fast forward to one week ago. A property we owned required the unstopping of a tub drain. We called Pittman, set up an appointment, explained our needs, and met them the next day on the job site. The crew examined the situation but were ultimately unsuccessful after working on it for just over an hour. One of the gentlemen explained that the configuration of the pipes, trap, and drain prevented them from clearing the blockage using conventional means. He stated that he wasn't sure, but believed that the only way he could clear the pipe was to cut the wall of an adjacent bedroom, the floor and the kitchen ceiling beneath the bathroom in order to access the pipes, remove and replace them - all without guarantee of success and adding that they would not be responsible for replacing or repairing the damage done as a result of their work.

We were stunned. but accepted that the work would have to be done.
He sketched out several confusing diagrams to explain his assessment and how it could be fixed. He also included an estimated price/cost - a very high one ($1300.00 to $1500.00) for the job alone. We greenlighted the job provided that he would present us with a formal/detailed proposal. He responded that the document would be ready by that evening of the next day but he would not be able to start work until two days later. We asked how he would be able to properly convey an accurate description of the problem/solution to his co-worker without him seeing the job. He claimed it wouldn't be a problem.

We were not contacted as promised, no email or message was sent. We called Pittman's offices. They claimed not to know about the project, would search it out and call back. They did not and they still have not reached out to us.

The least they could have done is told us they did not want to do the job - for whatever reason. They are very unprofessional in that regard, even if you are a repeat customer. Not being direct and honest with a customer is not the way to go.

As an aside, we found another contractor - outside the neighborhood - who determined that the job could be done for over $500.00 dollars less and retains references/contact with contractors who assess and repair damages resulting from their work. They promptly provided a detailed assessment and estimate, to begin work almost immediately.

Draw your own conclusions!

They did an amazing Job of lowering the drain pipe so we could have a disposal after getting an under mount sink. They also removed a slop sin in the garage and replaced with a spigot that mixes both hot and cold.

this company doesn't stand up to their commitments. 7am appointment were late 45 min, came out, charged for a job never finished properly and refused to come again or refund money. public needs to know-  BE AWARE. Do not trust them unless you have it in writing and can use it at court!!!

We first used Kennedy about 25 years ago when we had a pipe freeze on a Saturday.  After calling several other places and getting no response, we tried Kennedy.  When they learned that our heat had to be turned off, they assured us that they would be out within two hours and they lived up to their word.  Since then, we've had them for a number of service calls including replacing an ejector pump, installing a new toilet, and, most recently, replacing a leaking water shut off valve.  They provide prompt and informative service and reasonable prices.  We recommend them to anyone needing plumbing assistance.

We always call them. They are very professional. They're reasonably priced and they always get the job done well. And they have no mess behind. Highly recommend

Over priced and items do not have prices on shelf. Never fully in stock of all supplies. Unprofessional. And lastly the worst part is no money back if you need a refund. Only store credit which sucks cause now you have to buy more stuff from them if you don't want to. So you have to know what your buying the first time if not your out of money. Then given a sob story that the other day they tried a refund and it took them 4hrs to do it which is a lie or they are super outdated on their cash register/payment structure. Never again will I shop here. Needs new management and prices to be fair. And more knowledgable associates. BBB has been informed aswell.

He was responsive but was going back and forth with the numbers. We didn't have a good experience with this business. We paid for the service to show up but didn't use him for further repair. I would highly suggest to go with other plumber.

I've had them do work at my home (faucets, toilet, easy stuff) and the prices have always been fair.  Have not used them for a major plumbing re-do but I would trust them to not screw it up.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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