Best Plumbing Services in Chicago, IL

I wouldn't even give one star but had no choice to write a review. I wish I could write this under better circumstances. They did plumbing work in my basement and installed a new faucet in the kitchen. Afterwards the water was turned on and noticed there was no hot water. Upon inquiry the plumber went back into the basement where the hot water heater is and said, Your hot water heater is cashed. I thought, That's odd considering it's been working just fine. Today we had someone look at the hot water heater and found that someone turned the temperature all the way down on the hot water heater. I'm not happy about this! I may be a female and I may be blonde... but trust me ... I'm FAR from stupid! They'll never get another penny from me.

Had some reconstruction done due to a sewer pipe backing up and Gary and Brandon came out to reset my sink, toilet, washer and dryer(With steam feature).  They were right on time as agreed to, kind and worked very efficiently. They honestly told me about a sink I bought wouldn't be easy to put in so we just returned it and had the original one put back in with new fixtures. The sink looks like new.I would not hesitate calling them again for any of my plumbing issues. Thank you for your hard work! Great company to work with!

We have used Joe Pekny for years...now has an answering service, called a few weeks ago, and  again recently, no response...asked by service if needed someone to come right away... is Joe only taking immediate service calls?    What's up?
Would give 5 stars for service he has done but now with not responding at all....

Awesome guy who fixed my plumbing problem in five minutes after another plumber worked on it for three days.  Also he checked a few other issues for free. Reasonable price as week.

Had received a quote from another plumber for my cabin in Three Oaks.  Thought it was somehwat high so decided to get a second quote before proceeding...so glad I did!  Not only was Goodman lower but my experience from initial call to on-site completion was top-notch on all.  Nick (owner) took time to explain the issues and even though they ran into an unexpected on-site issue (I actually had a 120v water heater versus a 220v), he was able to pivot immediately and get a new unit in and install it the very next morning in time for guests arriving following day.   Could not recommend this company enough - just an honest, efficient, professional small business that always make sure they have a happy and satisifed customer whatever it takes.  Thanks to Goodman team and will be recommending you to all the other owners at Lakeside Cabins!

I've turned to bob for help with a plumbing issue twice. He responds quickly and delivers great service

We needed help with removing our toilet and replacing the wax ring, but we didn't have the tool to cut a rusty screw. They were quick to respond to my initial call and flexible with coming later the following day when my husband was home from work. They arrived on time and were done very quickly, at an affordable price. Both men were polite, friendly, and social. We will definitely be saving their number for future needs!

Gus is the best, and we've tried a few. He is smart, punctual, proficient, conscientious, personable, and reasonable. We always call him first.

Very Professional and Friendly. Competitive prices. I called Cesar that day and he came out right away.

Very very satisfied customer here! My sump pump broke a couple days ago and the backup had to take over. Unfortunately with all the snow melting and all the rain that we got, the backup pump simply couldn't keep up. We originally got another company to replace the pump and thought that the issue was resolved. They said we needed to replace the whole system and how the pump replacement was just a temporary solution until we got the new system. It seemed to work since water was no longer overflowing but the water level in the pit still seemed high. Today the alarms started beeping for one reason or another so we decided to call Glenbrook plumbing. Bill came out to look at everything and he mentioned that the sump pump wasn't working. Yes, the same pump that was replaced a couple days ago already broke. He offered to replace it but suggested to contact the other company since it might still be under warranty. So we contacted the other company that originally replaced it to see if they can fix it. Keep in mind that we already paid $1400 to the other company just a couple days ago to replace the pump that's already broken after only a couple days. They said that it broke because it was working too hard and that we really need to just get a whole new system. They quoted us $13,000 to get this new system put in and we said we would think about it. We called Glenbrook again and Bill came back out to replace the broken pump. Bill basically gave my brother a crash course on sump pumps and replaced the broken pump for $476! The water in the pit immediately drained and all 3 pumps are now functioning! Bill and Glenbrook Plumbing are getting my business for all my plumbing needs and will be recommending them to the home owners association in the event that any of the other residents ever need help!

AVOID THIS BUSINESS BY ALL MEANS.  

I spoke with the owner Jason over the phone and scheduled an appointment for the next day regarding a sewer being backed up. He showed up the next morning on time which was the only plus. The experience after that was not so great though.

He cleared out the main sewage lines and a water line located behind the stove. Roughly 20 minutes after the work was done and he had left, the tenant called the whole basement had FLOODED.

I showed up to the unit and found the issue. Jason drilled a two inch hole into the water pipe so he could rod it out. The issue was he simply used regular tape to cover up the hole. I was shocked when I saw that a professional plumber would use tape to cover up a hole in a water pipe.

I called Jason immediately to explain the situation but was told he is on the other line and would call back. I did not hear from Jason so I called back an hour later and left a voicemail. It has been over a week and two additional voicemail's later, he still has not called back. Obviously he is avoiding contact by all means at this point.

The situation only gets better. One week after the work was done, the tenant called that the sewer was backed up again. I called another plumber and he had to come out and got the job done. I had to pay twice the amount because the job was not done the first time around.
Also, I like to point out I was quoted the day before a reasonable price. It was not until the work was completed did the owner Jason mention he performed extra work and charged $100 more from the original quote.

AVOID THIS BUSINESS BY ALL MEANS.

Jeremy phoned when he was 5 min. away so I knew when he was coming.  He was very personable and professional. He fixed my furnace so I had heat again! I wouldn't hesitate to recommend Kings. ( Ask for Jeremy- he's great!)

Do Not Hire this person!!!
We recently hired him for a small shower renovation. We paid him $4k and he never finished the job. We had 3 separate plumbers check his work and All of them said it was incorrect. We ended up paying someone else to finish the job correctly. He ghosted us and never responded to us after he took our money. HORRIBLE! Please Do Not Hire Him!!!

Service completed one year ago and the leaking came back. Called Mike and the phone was answered the first time. Promised that he would called me back when he returned to the office but never did. The calls were then never answered. Very disappointed.

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