Best Plumbing Services in Chicago, IL

We are very happy with Southtown Plumbing. They arrived in good time and did not keep us waiting. They were extremely knowledgeable about the local area and what types of things might be going on with our plumbing based on how the houses in our area were built. They worked well with my husband and listened to his assessment of what was going on and where he thought our lines were clogged instead of dismissing him and making up their own mind about what the issue was. The clog was quickly fixed and everything is running smoothly. They were very down to earth. Great work!

Called on Friday morning and had plumber working on leaking faucet 8:45 Monday morning. Found leak quickly, got replacement hose and replaced hose and tested fix. Cleaned up the area. Also asked him to replace one-way valve on
Main sump pump and task was also done quickly and once again area was clean when he finished.

We have used Joe Pekny for years...now has an answering service, called a few weeks ago, and  again recently, no response...asked by service if needed someone to come right away... is Joe only taking immediate service calls?    What's up?
Would give 5 stars for service he has done but now with not responding at all....

Awesome guy who fixed my plumbing problem in five minutes after another plumber worked on it for three days.  Also he checked a few other issues for free. Reasonable price as week.

Had received a quote from another plumber for my cabin in Three Oaks.  Thought it was somehwat high so decided to get a second quote before proceeding...so glad I did!  Not only was Goodman lower but my experience from initial call to on-site completion was top-notch on all.  Nick (owner) took time to explain the issues and even though they ran into an unexpected on-site issue (I actually had a 120v water heater versus a 220v), he was able to pivot immediately and get a new unit in and install it the very next morning in time for guests arriving following day.   Could not recommend this company enough - just an honest, efficient, professional small business that always make sure they have a happy and satisifed customer whatever it takes.  Thanks to Goodman team and will be recommending you to all the other owners at Lakeside Cabins!

I called and left a voicemail message on a Monday morning, 48 hours later I have still not received a phone call or text.

We needed help with removing our toilet and replacing the wax ring, but we didn't have the tool to cut a rusty screw. They were quick to respond to my initial call and flexible with coming later the following day when my husband was home from work. They arrived on time and were done very quickly, at an affordable price. Both men were polite, friendly, and social. We will definitely be saving their number for future needs!

I contacted Gus about a couple of minor repairs and we scheduled a time on Thursday. However Gus texted me on Wednesday and asked if he could come a day early to complete the work! When does a repair person ever ask to come early?!

Anyway, Gus came and completed the work quickly and results were spot on. I would recommend, and will definitely use him for additional work in the future!

Very Professional and Friendly. Competitive prices. I called Cesar that day and he came out right away.

My father was a loyal customer of Glenbrook Plumbing for years. After he passed away, I was surprised by the expense of the invoices in his files, as well as a recent repair in one of his rental properties.

The tenant, who grew more comfortable with me, confided in me that the Glenbrook Plumbing representative tried to 'oversell' him on needless services:

What do you care?  You're not paying for it.

They took advantage of my father, a kind-hearted retired college professor, for a decade.

This is extremely disturbing on a number of levels and I am starting here, by letting folks know.  Going to take this up with the BBB and look into legal options, as well.

AVOID THIS BUSINESS BY ALL MEANS.  

I spoke with the owner Jason over the phone and scheduled an appointment for the next day regarding a sewer being backed up. He showed up the next morning on time which was the only plus. The experience after that was not so great though.

He cleared out the main sewage lines and a water line located behind the stove. Roughly 20 minutes after the work was done and he had left, the tenant called the whole basement had FLOODED.

I showed up to the unit and found the issue. Jason drilled a two inch hole into the water pipe so he could rod it out. The issue was he simply used regular tape to cover up the hole. I was shocked when I saw that a professional plumber would use tape to cover up a hole in a water pipe.

I called Jason immediately to explain the situation but was told he is on the other line and would call back. I did not hear from Jason so I called back an hour later and left a voicemail. It has been over a week and two additional voicemail's later, he still has not called back. Obviously he is avoiding contact by all means at this point.

The situation only gets better. One week after the work was done, the tenant called that the sewer was backed up again. I called another plumber and he had to come out and got the job done. I had to pay twice the amount because the job was not done the first time around.
Also, I like to point out I was quoted the day before a reasonable price. It was not until the work was completed did the owner Jason mention he performed extra work and charged $100 more from the original quote.

AVOID THIS BUSINESS BY ALL MEANS.

The office staff is great, and the techs did a good job. The agent who wrote the order ordered a unit too big for our house, but the tech caught it and got the right unit installed the same day. It was a lot of work for them, and they did a great job. They even gave us two free cleanings for the mix-up. Highly recommended!

Do Not Hire this person!!!
We recently hired him for a small shower renovation. We paid him $4k and he never finished the job. We had 3 separate plumbers check his work and All of them said it was incorrect. We ended up paying someone else to finish the job correctly. He ghosted us and never responded to us after he took our money. HORRIBLE! Please Do Not Hire Him!!!

Now looking at these two other reviews, I feel I should comment because after all the total experience is what matters. I called for an elderly neighbor who needed a new toilet. We purchased a toilet at home depot, then got what seemed like a reasonable quote from them. I was not able to be there, but got a call from them saying that the toilet was installed but that the flow going into the bowl was very low definitely sub par. They offered to take this new toilet out and replace it with one from their warehouse the next day. Hmm I thought, ( I was feeling pressured to decide for this elderly lady, and time is money as he kept repeating) so I decided no and asked them to take the brand new toilet out, and that we'd return it to Home Depot and start again. I got a call 15 minutes later saying problem was resolved that there was a rag stuck inside the brand new toilet. Hmm...
What do you folks think? Scam or honest mistake?
Wouldn't a seasoned plumber check inside the bowl before installing, or the Home Depot return people check before restocking it. that's IF the toilet had been previously purchased unbeknownst to us?
Too many if, buts, or maybes I think.
Just keep all your senses alert, if you still choose to use them.
Price was competitive, I'll say that.

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