Eldridge & Sons Plumbing

Our utility sink in the garage was draining slowly - it took 20 minutes to drain 1 inch of water. The laundry machine outflows into this utility sink, so I couldn't do laundry. Important but not urgent.

I texted the situation to a few nearby vendors in the evening, and Eldridge & sons was the only one to respond on the morning. Even better, they amazingly had availability that day since it's between Xmas and New Years.

Dave was prepared with the roto rooter machine which scraped the inside of the drain and the cable went in 60 ft. He replaced the slip nut and washer connecting to the galvanized pipe. Good thing it achieved the same results and didn't need to try to open the cast iron clean out right underneath it.

Interesting to know they also service a local grocery chain in the Bay Area, and also a fast food chain!

Definitely will call them first next time I need plumbing service!

I've used Wade and his team for years on small projects with my company.

Finally I had to use him for my own house to correct a plumbing line with a monumental amount of tree roots. His team worked hard, and long days, to get things completed. He did a wonderful job and I liked all of his employees.

Keith, Danny, and the rest of the boys were wonderful people and I was comfortable with them all at my house with my family.

We've lived in our 84-year-old home for nearly 15 years and used one plumbing company the entire time. Recently, that company left the state, so we looked for a new plumbing company. We tried Eldridge & Sons and wish we'd found them sooner! They are professional, responsive, considerate, and did excellent work! Five stars!

My house is over 100 years old so any plumbing work is tricky business.  Keith has done several plumbing projects for us over the years and has done an amazing job, especially this last one where he had to fix some issues done by an amateur.  Personable, professional, creative and always willing to keep me informed and aware of options.  These folks are the real deal.  Highly recommended.

Knowledgeable, friendly, knocked out multiple problems in one visit. 3 drain snake, clogged dishwasher pipe, faulty clean out cap, clogged bathroom sink and flooded drawers and floor. Would recommend to anyone!

I had a few minor plumbing issues that I had been putting off resolving for awhile (one drippy faucet, a toilet that runs, etc). I finally did the research and after seeing the reviews for Eldridge decided to hire them.  I called yesterday and left a message, was provided with a prompt call back and was scheduled for today.  Keith spent less than 2 hours at my house, explained each issue and quickly repaired all items.  The final price was very reasonable for the amount of time he was in my house. I am very happy with the service and results.

These are my go-to plumbers.  I've used them many times over the years.  They accomplish their work professionally and charge fairly.  I highly recommend them!

EXCELLENT CUSTOMER SERVICE

Very responsive- great work

Looking forward to working with them in the future when I replace my bathroom and kitchen fixtures

A week ago I called Eldridge and Sons to come and rescue us from a seriously clogged restroom in the office. It was Saturday and we had lots of kids at the Academy of Fencing Masters.   I was so happy to know that not only they answered the phone immediately, but they also sent a team to help us within only about one hour!  
The plumber they sent was very friendly and professional.
The problem was solved within 2.5 hours from my call, even though it was Saturday.
Thanks a lot for your quick response and professionalism!

These guys are the most friendly and honest people I have ever come out to my home. I have had them pull my wife's hair out of the drain for years but when 2020 had one last thing to throw at us New Years eve, they really came through. New Years eve night my sewer line decided to have a  massive backup and they came over as soon as they could. Unfortunately this time they could not unclog my pipes without a clean out being installed. Long story short they had the clean out installed and my pipes cleared by early Saturday and their bill didn't break the bank. I highly recommend you give these guys a call.

I have used Eldridge and Sons a few times now so this review is long over due. Thank you for your great service.
Today we had Arturo come out. Even though we had an appointment time slot he called to let me know he was on the way. When he arrived he was friendly and willing to explain to me in detail what he thought was going on with our plumbing.
I appreciate that they are never pushy. Since our house is a little older they do make recommendations for what we should do in the future which is nice so we can be proactive.

Thank you Eldridge and Sons for a quick job well done!

I had a backed up shower/tub drain and decided to go with Eldridge and Sons Plumbing since they were so close to my home and are family owned and run, which I like.  I called and within 30 minutes Keith arrived and quickly and professionally unclogged my main sewer line for a very reasonable price.  

I'm extremely satisfied with the service I got from Eldridge and Sons Plumbing and recommend this business.

If you're in Campbell or the surrounding area and you need a plumber this is the company to call.  I've used them twice now and they did a great job both times.  Very efficient and professional and reasonable prices.

Great service today from Eldridge Plumbers.  Needed to install a new faucet in the kitchen.  David arrived promptly, placed a protective cover on the floor, brought his own bucket to capture water and installed our faucet quickly.  And the best part, charged lower than quoted.   I highly recommend this company.

Wow! THANK YOU SO VERY MUCH ELDRIDGE AND SONS PLUMBING!!!! What a day...After having 2 other contractors come to give estimates to replace our water heater that flooded my entire garage. Their Technician arrived almost immediately, the walk through only took about 10 minutes or so. He helped me mop up most of the water and move around the garage, it was such a mess & I was supposed to be at work by this point, I was stressing myself out, he was so happy to help, what a relief. When I got off work that afternoon the quote was already in my email inbox!! They hooked me up and had it all fixed that Thursday afternoon faster, and at a MUCH, MUCH more competitive rate. I dont know how they did it for so much less. Needless to say my Wife was happy we had our hot water back
Thanks for saving my ass.

We called Eldridge and Sons after finding out we had a leak in the waste line under our kitchen. Keith came out on a Friday, looked at the issue, explained clearly what was going on (with photos) and gave us a reasonable quote. He returned on Monday and fixed it! Our experience with Eldridge and Sons is that they are knowledgeable, professional and reasonable!

They unclogged my bathtub drain. Super friendly service, and were on time for our appointment.  Thanks!

Overall a very positive experience.

Professional and courteous staff helped fix our drainage problem in our office for a reasonable price. Will definitely call these guys again for any plumbing needs.

I was completely satisfied with the service given by this company.  Keith was prompt, very professional and he was able to fix my issues in a relatively short time.  I am very happy with them and I would definitely call on them again.

I manage Los Gatos Storage Services, and back in July the San Jose Water Company decided that we needed to repair our backflow prevention assembly. Wade came out to attempt repairs and quickly discovered that a full replacement of the assembly was required. He took the time to show and explain why we needed a replacement.

It took only a week for the assembly to be ordered, replaced and a retest to be performed. They were quick, professional and the customer service was outstanding. Correspondence from the initial call to when the work was performed was a tad slow, but that aside, I would highly recommend Eldridge & Sons Plumbing for any plumbing needs!

Used to be good, but my last experience was really bad. It is a shame after many years of being a customer.

My friend highly recommended & used Eldridge for years for her commercial properties. Both my shower/tub drains clogged up.
Owner Wade returned my voicemail on Sunday nite to schedule appt. & Keith came early Monday AM. However, after using drano a few times, drain cleared up eventually.
Keith tested & no snaking required (very honest - didn't try to charge me for unnecessary service).
Recommended not to use chemical drain cleaners to avoid pipe damage & try vinegar instead.  Since I had a few other minor plumbing issues within my service call charge, Keith replaced tub faucet cartridge & troubleshooted.  I was very impressed by Keith's honesty/knowledge/professionalism/options to save money. Very detailed & thorough. Listened to my concerns & gave good tips.

I've dealt with shady plumbing companies in the past that overcharge, rush, don't know what they're doing.
Eldridge is now my #1 plumber - integrity/honesty/knowledge/professionalism/friendliness.  Keith is a certified Plumbing specialist....  reasonable rates & high quality!  You can't go wrong using Eldridge!!

I own a lounge and it was flooding, and business was being interrupted.  Eldridge & Sons came out to the business to determine what steps needed to be done.  Each time they came out, they were very punctual.  Keith and Wade explained every detail and showed me what was going on every step of the way.  They told me they'd rarely seen a pipe with such corrosion.  Bottom line, I would highly recommend their service based on efficiency and dependability.

I highly recommend Eldridge & Sons Plumbing.  Wade Eldridge, the owner, is an excellent plumber, both in technical competence and customer service.  I've called on him twice and have been more than pleased on each occasion.  In the first, which involved a home drainage issue, Wade & his employee Alan conducted a detailed and exhaustive evaluation of the problem (which turned out to be much more complex than expected) and cleared the drain line.  In the second, he replaced my stubborn, nearly stuck shower control knob in no time flat.

As a small locally owned business, Eldridge is far more responsive than my previous plumber, which has a considerably larger customer base and can't always provide same-day service (at least that's been my experience).  Another bonus -- Eldridge's hourly rate is much more affordable than my previous plumber's.

I'm very impressed with this company. I had an emergency, was freaking out, and ended up with this company at my house. I'm almost, almost, glad my plumbing exploded. From the lady who answered the phone to the crew at my house, I was happy with the service. Nick and Adam came out twice, over a 2 day job, and made sure I knew everything that was happening as well as reassuring me that they would fix it / find the problem. They were very respectful, personable, and professional. They cleaned up after themselves really well, no evidence left behind. I wouldn't hesitate to call this company again and / or recommend them to others.

Work was done fine.
Charges were a problem.
1. Charged for a helper $60 surprise
2. Charged for 2 hours total for 1 hours work,  they had to go to the store for a standard part (also brought back breakfast) ( took 1 hour)
3. Charged me with no mark-up for a $20part  - over $100

Wade's son Nick came over to install my Grundfos Comfort Series recirculating hot water pump.  He was knowledgeable and pleasant to deal with and was able to complete the job in 1 hour.  Most importantly, he did not overcharge me like most plumbers that I have dealt with in the past!  I will for sure call Nick again to work on any plumbing issues I have in the future!

I was very impressed with fast service and fair pricing with Eldridge.

What I found to be exceptional was their unrelenting commitment to deliver top quality work.  

This is a local business that absolutely understands the importance of customer satisfaction in every aspect of doing business.  

My hot water heater bled out on a Tuesday morning... I called Eldridge and by the time I came home from on Tuesday evening, my new hot water heater was installed and working great.   The owner,  Wade,  was very thorough about explaining what they were doing and why they were doing it.

Having to deal with something like this is never fun, but I'm happy to now have a go to plumber in Cambell.

Very professional and on time.  I just had a small project but it was completed in a very short amount of time on a Sunday morning.  I'd recommend them to anyone looking for reliable, professional service.

Prompt, efficient, very friendly, reasonable price and completed job quickly (bathroom drain issues).  Will definitely call again!

I called the plumbing company on Thursday afternoon (02/22) and they sent Tom over around 8:30am the next morning.  The dispatcher, Nicole, had asked for some photos of the bathroom tub/shower faucet (old Delta faucet, over 40 years old) that was causing the problem (very little hot water dispensed; cold water had plenty of water pressure).  Tom knows his stuff, and tried to use a trick to force water pressure to try and clear the possible clog in the faucet value.  It did not solve it.  Tom said that it seemed a little more hot water was coming through, but still not acceptable (according to him).  The only solution was to have an entire new faucet, value, spout and shower head replaced, as well as replacing some copper piping that handles the water pressure up to the shower head.  I gave my OK for the job to be done, and he immediately left  (gone less than 1/2 hour) to go to his supplier in Campbell, who had all the needed parts to fix my faucet.  He had originally quoted me 5-6 hours to fix this, but in actuality, he spent about 3:15 to do this job.  A new Delta faucet system now has strong cold AND hot water coming through.  Through his boss, Tom was also able to get me a courtesy discount on this job, which I did not expect.  Tom is an excellent plumber (he told me he has been doing this for over 30 years), and has the best demeanor and customer service focus that is rarely found in many service trades.  I am sold on Tom and Eldridge & Sons Plumbing.  Solid 5 stars... nothing less.

Don F.

These guys are amazing! Very very honest, knowledgeable and professional. Quick workers who are very careful when in your home. They spent more then half the day at our house replacing drain pipe and they did an incredible job. Chris, Nick, Wade- they are  all great. They patiently took the time to answer all my questions. I have had a re- occurring drain problem for years, usually plumbers come in, and just put a band aid on it, charge too much, and don't actually fix the problem. These guys have patience and knowledge and took the time to actually fix the problem at a reasonable price. These guys are really on the ball! I  absolutely no hesitation in recommending them to all my family and friends.

I like dealing with family-owned businesses and, based on the recommendation of a friend,  called Eldridge Plumbing at about 2:00 on a Friday regarding a stopped utility/kitchen drain.  My call was answered promptly and courteously, a plumber (Allan, I think) was at the house by 3:45 and the problem solved by 4:30.  He went above-and-beyond by hosing off the patio where the clean-out gunk ended up and doing a quick maintenance on an annoying toilet noise we'd been putting up with (at no extra charge).  Nice!  

I highly recommend Eldridge & Sons and will certainly call them for our plumbing needs in the future.

I have used Eldridge and Sons Plumbing for many problems over the last 8 years.   From a water heater replacement to replacing a faulty back flow valve, they have always been punctual, professional, and reasonably priced.  

I highly recommend this company for any and all of your plumbing needs.

Got the emergency of bathroom overflow, and contacted Eldridge & Sons this noon. Shortly, Chris showed up and identified the problem. Went back for the tool, and back within 20 mins. Ten more minutes later, done!

We are very pleased with the professional and prompt service Chris provided. Chris is very knowledgeable, and nice. He did his job efficiently, and neatly. The disaster of the bathroom is gone with Chris' help.

I highly recommend Eldridge & Sons Plumbing. If anything plumbing related happens later (I hope not), I have their phone #.

Can't say enough good things about Wade Eldridge and his staff.  Excellent respond time.  Conscientious.  Excellent work.  Fair pricing. Someone I would definitely call on again and highly recommend.  Above and beyond the best!

Honestly, I wanted to give 4.5 stars, due to a detail that was missed (see below). These guys replaced the 40-ft main from the house to the city cleanout for us, to solve recurring issues with backups caused by root intrusion. their estimate was reasonable, and they completed the job quickly and stuck to the budget. they had to haul in some extra equipment due to unanticipated problems, but the minor increase in time and cost was fair and justified.

Overall the communication was good. the only issue was a couple of pvc irrigation pipes that were cut during the trenching were not repaired afterward, and were just buried. It wasn't a big job for me to dig them up and repair them myself, but it would have been easier for them to do it before backfilling and compacting everything, or just to not bury them so I could repair them without digging them up and cleaning them out.

I'd highly recommend Eldridge & Sons, and will definitely call them for any future work.

My tenant reported a water heater leak @ 8:00am.  I called Wade Eldridge and they (Chris & Nick) were out that afternoon, on time.  They brought a lighthearted attitude with them, and worked efficiently & resourcefully, as a team,  -  which counts, because they just charge you by the hour. Luckily, we had easy access to the unit, but I was also able to save some money by clearing the work zone and draining the heater prior to their arrival.   New 40 gal heater, new flex lines, pipe cutting & soldering, new earthquake strapping, old heater gone - $762.

Again, Eldridge and Sons to the rescue.  Our kitchen sink clogged over the holiday and Allan came out today within 2 hours of our call.  Problem solved and for an extremely reasonable price.  Plumbing issues seem to happen to us this time of year, we'll be calling Eldridge & Sons again I'm sure.

5 star for sure. Desperately needed a plumber on Saturday morning to fix a broken water line under my home. I used Yelp to contact Eldridge & Sons and was more than pleased with the professional service I received from Nick. I have already booked another appointment for him to return in a couple weeks to work on my kitchen sink.

I needed new shut-off valves in my bathroom installed as they were old and one wouldn't close all the way. I am pretty good at basic plumbing, but I was concerned about the poor condition of the hot side -- that the part might not remove properly or other complication would come up if I tried to do it myself.
I called Eldridge & Son due to good reviews. I described the situation to Nick and he said he could come later the same day. He provided a good estimate of the cost of his time and parts on the phone. He arrived right on time. After an inspection he confirmed the cost and thought there would be no problem.
He did a great job on the replacement and cleaned up afterward.  His estimate was perfect. Nick answered all my questions and provided great information for when I am installing my new vanity and sink... he couldn't do that because I have to paint first. :-)

I have had Eldridge & Sons come to my home three times in the past year for three unrelated (small) jobs (one bathtub drain, one toilet constantly running, one kitchen sink/garbage disposal).  Each time they were prompt, clean, competent, polite, considerate, and thorough.  Oh, and patient and friendly - didn't mind answering my questions.  Their hourly rate seems quite reasonable to me for the service level they provide.  

Clearly these have been small jobs - but things were fixed right and I had peace of mind.  If I ever require a bigger plumbing job I will absolutely call Eldridge first

I'd definitely use them again if I had a plumbing problem.  Had Nick give me an estimate which was fine with me and then I scheduled a time for the work to be done and no problems.  Personable, knowledgeable and did what he said he'd do.

The great reviews are true--Eldridge & Sons offer knowledgeable, responsive service. First, they call you back. Surprising how many trades do not. They were able to come out immediately and fix our plumbing issue. I would use again and highly recommend.

I'll be using Eldridge & Sons again. My house is a rental, and communicating from afar can be tough. You have to trust the plumber. I called Nick on a Saturday, and he picked-up. It was a non-emergency issue (a slow leak under the bathroom sink), but he got to the house on Monday. He diagnosed the problem quickly, and fixed it right away -- the p-trap had a hole in it. Nick seems fair and honest. Thanks Yelp for the informative reviews.

If I could give these guys 10 stars I would.  From Nicole in the office to Nick and Alex who did the work at our house on the 4th of July..... they were professional, courteous, knowledgable and took pride in their work.   They were also honest and reasonable in their pricing.  I wouldn't hesitate to use them again and refer to my friends and neighbors.   It's so refreshing to know there are still companies like this out there.