Description
After Hour Plumbing & Drain is a true 24/7 company -- open days, nights, weekends and holidays. We go the extra mile to make sure our customers are treated like family. That means upfront, honest pricing and excellent craftsmanship; we aren't satisfied until you are.
HISTORY
Established in 2017.
After Hour Sewer & Drain is family owned with two generations of experience. My father started his plumbing company about 10 years ago and it successfully thrives in the Bay Area. After working with him and some of the greatest plumbers in the area for more than 5 years; I brought all that experience back to my home town and started After Hour Sewer & Drain.
ABOUT BUSINESS OWNER
This business is something I love doing, the whole aspect of it from start to finish. The accomplishment of fixing/installing a new fixture or pipe, the smile of approval from the home owner after remedying the issue, is priceless. I started this business to give the people who need an emergency plumber the best option when it comes to hiring one; a great attitude, honest and fair pricing, good workmanship, and an overall great experience.
SERVICES
Emergency Services, Pipe Repair, Leak Detection, Water Heater Repair, Drain Installation, Faucet Repair, Electric Water Heater Installation, Virtual Consultations, Pipe Installation, Toilet Installation, Drain Cleaning, Toilet Repair, Sink Repair, Sewer Services, Faucet Installation, Garbage Disposal Repair, Tankless Water Heater Installation, Water Heater Leak Repair, Sink Installation, Water Heater Installation, ,
Reviews
Blake R.
03/07/2023 12:00:00 SA
I had an excellent experience with After Hour Plumbing and Drain when the plumber came to fix a clogged sink and a water leak in our kitchen. After contacting several other plumbers, I found his pricing to be very reasonable.
He came in with a 25-foot snake device to clear the sink, but when that didn't work, he quickly brought in a 75-foot snake device and got the job done. He also discovered that the leak was from a poorly sealed ptrap, and he took care of that as well. Overall, I was very impressed with the professionalism and expertise. I would definitely recommend this service to anyone looking for a reliable and skilled plumber.
Jennifer O.
01/09/2023 12:00:00 SA
I double checked everything with Cedric at the office 2 hours before the appointment. I was at work with the credit card. My husband would meet the guy at the house and they would email me the bill. Easy peasy...right?
Jeremiah arrived and as my husband was about to sign the digital invoice, he said he needed to be paid before he left today. My husband told him that wasn't what I had arranged with the office. Husband called me, I talked to Jeremiah, and then Taylor at their office and texted with Cedric (all while I was supposed to be working). It seemed that all was resolved. Jeremiah said it wouldn't take long to fix and said was going to the truck to get his snake. When he didn't come back for a while, my husband went out front...guy was on the phone. My husband asked him if everything was ok. Jeremiah said oh yeah, I'm just using the phone. Then a little while later, he just drove away.
Then the lies began. Taylor said that my husband had refused to sign the invoice and that's why Jeremiah left. This is 100% not true! Cedric cited red flags and safety concerns as to why Jeremiah took off...what??
The only red flag was that the pre-arranged billing by email was never communicated to the plumber.
The staff at After Hours Plumbing are unfamiliar with their own policies and would rather concoct lies than be held accountable for their mistakes.
This is the most unprofessional company that we have dealt with in decades.
Thankfully, we called another guy and he arrived in 20 minutes....Had the drain clear in 15 minutes.
Literal LIFESAVERS! So professional and quick... and they came at the end of the day on a Friday! We were panicked and they fixed us right up... really saved the day.
Doug P.
05/10/2023 12:00:00 SA
Needing to call a plumbing company always seems so stressful. Especially when, like me, you are a remote landlord. After hours Plumbing has relieved me of my stress. I have used them for my rental several times and everytime it is so easy. They are professional, friendly and efficient. I call, they show up, fix the issue and call me when they are leaving, result is happy tenants. If only everything were this easy.
Katie N.
03/07/2023 12:00:00 SA
Clogged toilet. Definitely tried to convince us we needed a new toilet. Our manager had the sense to wait and see and our toilet has worked just fine since. 198$ for the visit. Please follow the same cautious attitude when they send someone out. They know what they are doing technically and sales wise too
I called yesterday because my faucet in my kitchen had been leaking for a little more then a week . When I called a lady answered ,I think her name was Taylor . She was very knowledgeable and scheduled my appt for the same day (which was surprising because usually you have to wait a couple days ). The techs are very skilled and efficient. Got the leak fixed quickly.
Would definitely be using them again .
Everyone at After Hours Plumbing has been very professional and super pleasant to work with!
When calling to make an appointment, Taylor is always welcoming and friendly. They have my business no matter what the plumbing need is.
Alfonso C.
03/01/2023 12:00:00 SA
Had a leaking water heater for a few days. Tyler came out and fixed the problem quickly
I recommend After hours plumbing without any hesitation. From my initial call regarding two slow drains to the quick appointment availability and timely service representatives, they are a terrific company. Two service reps were dispatched to my home creating a super efficient job completion. I got an immediate quote and you pay when they finish the work. Call After Hours Plumbing. Good honest local business.
Ann C.
02/12/2023 12:00:00 SA
My husband and I who have a home in Carmel Valley, found out we had a water leak somewhere between the water meter and the house, somewhere under the ground. We called a local plumber to first locate the leak, and then give us an estimate for the cost of repair. Because it was underground, and the property is big, we OK'd the initial plumbing company spending $620, to make an intelligent guess as to where it was, but with no success. They then said it could cost up to almost $10,000.00 to find it and fix it. We declined that estimate to go a different route.
We found out that there is a local company, called Leak Detection Specialist, who has specialized equipment which locates the source of leaks under the ground in a very fast and efficient way. They located it the same day they came out,, and put a stake in the ground to mark the exact spot from where it originated. Because the company who found the leak does not do plumbing, we contacted a plumbing service, After Hours Plumbing and Drain, who came the next day. They dug down 2 feet, saw the leak, and gave us an estimate for the repair which was significantly less than the estimate we got from the first company. We OK'd that estimate and it was repaired the next day.
My husband and I felt very lucky to have discovered After Hours Plumbing and Drain, and Leak Detection Specialist. and recommend both of them to find and fix water leaks in Monterey County.
Aidan M.
12/07/2022 12:00:00 SA
Water line got damaged while doing some landscaping. I had another company come by and quote me $2,500 to replace it. I knew that sounded ridiculous, so I had After Hour swing by. They charged me $375 and got it done within the same day. The vibe they gave off was so much more friendly and professional than the other crew who originally quoted me as well. Water is running again and saved myself over 2,000 bucks! Highly recommend.
After Hour plumbing was amazing helping me ! I had an issue with one of the toilets running, they responded right away, explained what they could do and were able to resolve the issue quickly. Taylor was very attentive and informative. They put me at ease and Cedric and the team gave me an amazing service !
bryan z.
03/09/2023 12:00:00 SA
They do great work but get ready to drain your wallet if you need a new water heater. I certainly don't blame them, we accepted the quote and they do nice work but roughly $4,500 labor to install a water heater is pretty nice! I'm in the wrong business
Ivan was Honest polite professional on time and friendly.
Anne C.
12/05/2022 12:00:00 SA
I was so happy to use these guys. They were upfront and honest and came when they said they would. Fixed what I needed and told me what probably caused the problem. I am so appreciative. You can't go wrong with them.
Anne C.
I can't actually rate them as they didn't respond to my phone calls or emails. Disappointing, since they had such good reviews.
This is my second review *
ALL of the staff I have interacted with have been AMAZING! They provide excellent customer service ! I had my issue fixed in a jiffy . Everyone is very professional, knowledgeable, and kind . I highly recommend :) .
They were great on responding but the job blossomed into a drawn out $1000 bill. Ok...2 years later we notice a leak on the first floor ceiling under the shower that they fixed. Called another plumber out who looked at the work and found that the valve they had replaced had been slowly leaking for a while. He had to fix the work they did as they installed the valve incorrectly. We now have sheet rock and wood that needs replacing. When I told him how much we were charged for there work, he was flabbergasted. Never again!
Our underground drainage from downspouts was blocked and backed up in recent storms. After Hour Plumbing sent Tyler to clear it and he did a great job of Hydro-Jetting roots that had entered from the street and cleared the problem in less than an hour. He was friendly and easy to work with. After Hours Plumbing makes smart use of customer friendly technology throughout the engagement. I found it easy to reach out and connect with them quickly, schedule service, approve work and pay our invoice. We're very satisfied and would use them again.
Our water heater in our garage blew!
We discovered it last Wednesday morning... Water everywhere, close to cardboard boxes filled w clothes & house stuff. We called all the usual plumbers and everyone was too busy till next week... I called After Hours Plumbing and they said right off... They are on their way!
Mario & Sam were great... They gave me a estimate that was only a third of what was quoted by Home Depot! They cleaned and replaced the heater w the exalt same brand & size, replaced belt & copper piping and stuck w the estimate price... In less then 3 hours since the discovery of the blown heater, they were finished and on their way... Fricken Amazing! Now the water is hot!
I recently learned that my kitchen and laundry pipes somehow intersect with the bathtub in the main bathroom. How? It all started with being a complete overachiever on a day when I had nothing else going on. I ran loads of laundry, cooked and washed up excessively, cleaned the bathroom and kept going until I returned to the bathroom to see my bathtub filling up with gray water - lots of it. However, thankfully, while it DIDN'T stink (thanks to my general rule of thumb with making sure any food refuse went into the trash before entering the sink for a pre-rinse), it still triggered quite an amount of anxiety.
For some, it's the sight of blood that stopped their pursuit of the medical field. For some, it's the thought of math that prevents them from considering the science and finance fields. For me, it's looking at any form of sewage REGARDLESS of smell that I knew I'd always pay a shiny penny to have good plumbers in my network. I don't care how clean the gray water is...I will never have the stomach for it and will quickly develop the worst gag reflex known to humankind.
Fast forward to After Hour Plumbing and Drain (after trying repeatedly to no success in emptying my new unwanted home reservoir):
I had called just about every plumber in the area and NO ONE was available for up to a couple days. Panic mode was about to set in when After Hour Plumbing returned my missed call.
At the end of the other line was a sweet feminine voice that chirped the words I really NEEDED to hear. I'm sorry I missed your call, is there something we could do for you?
YES. SAVE MY FREAKING LIFE and return my sanity too.
I explained what has happened and they immediately told me that despite being booked up for regular hours, they could still get someone to me by the end of day at a slightly premium price OR be willing to wait until the next regular price point. Do you want to guess my answer? It's pretty obvious.
---------------
Long story short, I already knew it would be an easy job with the right equipment. I didn't have that equipment and when I realized how far the hard blockage was from the kitchen sink (25 feet+) after I heard that snake THUD hard enough to shake the floors, I knew there was nothing I could do even if I tried. So thank you all for accommodating my needs. I don't care about the premium price for after regular hour services. It's being able to RELY on someone to show up ASAP and deal with my one kryptonite.
Cheers!
After Hours Plumbing and Drain is by far the best plumbing service in Monterey. I have an old home--don't we all--and every time I give these guys a call, they are fast to arrive, do an outstanding job, and their prices are very reasonable.
As a brand, they knock it out of the park as well. All of their plumbers and service technicians are very friendly, and you can just tell they all love working together and working for After Hours Plumbing and Drain.
I would trust this company to work on anything. In fact, one of their plumbers is swapping out my hot water heater right now, and I trust their work so much, I'm leaving this five-star review while the job is in progress!
Don't hesitate to contact them.
The entire staff is incredibly polite and helpful. They responded quickly to our needs and fixed our plumbing issue quickly. 5-star service and highly recommend them. Thank you!!!
Pros: friendly & efficient telephone scheduling; timely arrivals for appointments; friendly staff; although they charged me to do unnecessary work to try to fix their mistake, they made several repeat visits without charge afterwards in a good faith effort to resolve their installation issue
Cons: they installed a check valve backwards; sloppy workmanship including leaving solder splatters in work area, not replacing the insulation wrapped on hot water pipes and using a rubber band to secure a sensor to a hot water pipe instead of properly using a zip tie
Conclusion: I had to hire another plumber to fix the problem, who quickly realized After Hour had installed a check valve backwards. Nice people but After Hour didn't do good work.
Diana H.
03/02/2022 12:00:00 SA
I had an emergency at my salon that has only one shampoo bowl. It stopped draining and was clearly blocked with hair color residue. We needed somebody to come right away because we had clients scheduled throughout the day. They were able to arrive in 40 minutes and took care of the problem in about the same amount of time. Tyler was so nice and very professional. I really appreciate nice friendly customer service as I am also in the business of giving great customer service. They will definitely be my go to for any plumbing services I will need at my business and at my home moving forward.
Service was all around great. Taylor called back with quotes and updates on dispatch. Cedric, Sam, and Miah did an incredible job with my parents house in Salinas. We are happy to support a family owned business. We will recommend to friends and family and use them if needed in the future. We had to do main valve clean out and had a sewer valve outlet installed as well. Thanks
We used them after hours - never what you want but boy are they responsive! Thanks for helping us out!
Johnathan G.
10/10/2022 12:00:00 SA
Fast, professional service! I called After Hour Plumbing and Drain to check on a leak that a dishwasher installer had said needed to be fixed. The crew came within two hours, inspected all connections, tested the water, and gave me peace of mind that all was in order. To my surprise, they waived the service call fee and just said to call them back should I notice anything in the future.
Joshua G.
12/09/2021 12:00:00 SA
HIGHLY RECOMMEND! Cedric, Mario, and Miah were all extremely professional and courteous. My specific problem took three visits, but that's not their fault these pipes are original from 1964. They tried different methods before having to start cutting and replacing. They always kept me informed on what was going to be done and they were always on time and showed up when they said they would. I have found my go to plumbers.
Second time I have used After Hour Plumbing & Drain. Last week I had Tyler & Sam replace my water heater. They showed up on time, installed the
new water heater and removed the old one. Their price was reasonable and they did quality work. I am very happy with my new water heater and will
call them in the future for all my plumbing needs.
Marlene S.
08/02/2021 12:00:00 SA
We had a leaking shower head and corroded fixtures that were installed incorrectly several years ago. I called Thurs afternoon. Tyler arrived Fri am on time and provided a flat rate estimate for the work that needed to be done which included cutting into the shower panel to get the work done.
I scheduled an appt for Mon and again he arrived right on time. He got right to work and not only replaced the valve and fixtures, he also fixed another issue that reared it's ugly head while he was here. Hence, preventing more problems down the road. Everyone I spoke to was friendly, honest and helpful. I'm very pleased with the new fixtures too.
I highly recommend After Hour Plumbing & Drain. Professional, honest, knowledgeable, efficient and very reasonable rates!!
Long overdue. Cedric and his crew have been amazing. I've had so many sewer blockage issues in the last year that it was just silly to not do some major sewer pipe replacing. Then Cedric comes along and says there is this newer technology that allows lining of old pipes so that we wouldn't have to replace them. So he showed me some stuff and explained how it works. We ended up lining 70-ish feet of our sewer pipes and ended up not having to tear out our driveway and the asphalt road just to replace our pipes and not have blockages every two months. He was a life saver. From start to end, he and his crew did a wonderful job. They were respectful and clean and left the place spotless. We haven't had any issues for months and months now. Also, they sent us a video of what the finished pipe looks like and it is incredible. Highly highly highly recommend.
The hose bibb rusted through and started leaking so I had to shut off water to the entire house. I called and left a voicemail and also texted them via the text option on their website. About 1.5 hours later (this was during a holiday, Memorial Day), Taylor called me back to schedule a two hour time window for someone to come out. Mario arrived less than an hour later. He was able to remove the rusted hose bibb and install a new one in less than 10 minutes, including the time he spent answering my questions. Maybe it was 5 minutes. I don't know exactly. It was very quick. In total, it was about 3 hours from my initial call to the repair being complete. I'm very happy with the service and would definitely call them again next time I need plumbing work done. Thank you Mario!
Randy B.
07/03/2022 12:00:00 SA
I've called After Hour Plumbing for many plumbing issues and always found their plumbers to be friendly, clean, and most importantly, able to fix the issue with one service call. I really like that they text and email you after the job is scheduled and also when they're on their way. Today, Cedric came out to look at my hot water heater that wasn't heating and he restarted the pilot which fixed the issue. He explained how he did it, made sure it was still running for a while without a warning light going on, and didn't charge me for the visit.
Today Tyler & Sam came to our residence in Marina, due to some plumbing issues of course. They took care of business in a short period of time and cleaned up the area. Thank you for your service today.
Erik U.
10/08/2021 12:00:00 SA
Fantastic service responding to a leaking kitchen drain. Replaced aging pipe and identified secondary leak on faucet and replaced that as well. After Hour Plumbing & Drain will definitely be our go-to company for any future plumbing services.
G R.
02/04/2021 12:00:00 SA
I called today, they came within 2 hours! Miah was courteous and did what needed to be done...well!!
Thank you After Hour Plumbing & Drain!!
These people are really friendly and nice. I had a loose pipe leaking under my sink and the first time the technician fixed it he must have jiggled the OTHER pipe because it started leaking, but he came back right away and replaced it. But somehow it jiggled it loose, because it leaked again. So he came back and fixed it again and now it's fine. I don't hold it against them that it took 3 trips, that particular drain has always been a royal pain in the ___! That's why I hired a professional; I'm tired of messing with it myself! I appreciated the quick response time and that they didn't charge anything except the initial hour of labor. Great customer service :-)
Steve G.
06/01/2021 12:00:00 SA
About mid-morning, I noticed we had a sewer clog, by about 1:30 pm, After Hour had it cleared. Not cheap, but worth it!
Great plumbing company. Came out right away and handle our issue for us at our home. The prices were fair.
Cedric, Jeremiah, and Ivan came to check out a persistent clog I had. Not only were they able to come in a relatively short timeframe, they were all exceptionally friendly. They were able to quickly clear the issue at a fair price. I would not hesitate to recommend them to anyone, including my own family. Hopefully I do not need to call a plumber any time soon, but if I do I would definitely call these fine folks!
Shout out to Taylor in the office as well. Every service business should have someone like Taylor on staff!
I highly recommend this company. I had low pressure coming into my house. After doing some internet research i found some possible problems. I looked at many places and discovered this company with high reviews. From the very first call they were professional and forth coming. They gave a window of time when the a service tech would be on site. They kept you updated on where the tech was. When they came on site they diagnosed and found possible issues and found some other concerning issues. They gave a quote and it was on target. They knew what they were doing and followed all the Covid guidelines. They put on shoe booties when coming inside and they made sure everything work before leaving. Sam and Ivan were true professional. If i have any other plumbing needs i will definitely use them in the future.
They did a terrific job! Price was competitive. They were friendly and informative! The crew went above and beyond to get the job completed on time! Definitely will use again for other jobs!
Christy P.
11/08/2020 12:00:00 SA
I had a clogged sewer on a Sunday afternoon. I called these guys and got a warm welcome from Cedric. He has a very pleasant and calming voice unlike others I tried previous - so thank you for that! When I asked him the price, the quote I received it was very fair. He told me somebody would be out within two hours.
I then received a text stating that Taylor will be at my house between one and 3 PM. I received another text shortly after stating Taylor was on his way. They arrived when they said they would even sooner than I thought! Which was really awesome.
Tyler was courteous & professional. He unclog my drain in just a few minutes and picked up after himself which is a huge plus! I would definitely use these guys again!
Thanks after our plumbing!
CV G.
05/12/2020 12:00:00 SA
We manage a small, friendly apartment complex, and were so happy to find this business.
After a quick call, our tenant's shower and sink was quickly and efficiently cleared. Within an hour and a half, from my first call, the shower that had backed up with an ugly case of black goo, was clean and back to normal.
It was a weekend, and even the weekend rate was reasonable. The communication was great, invoicing and payment were a snap.
Visit #2, during COVID orders- Tyler handled the drain backup in a tenant's kitchen sink so professionally! Mask, shoe coverings, and gloves were all in place to protect the tenant. So happy to have another successful job completed by this business!
I'll be calling on After Hours for my needs in the future, for sure! Tha
Extraordinarily exceptional customer service! I couldn't be more appreciative for the service of After Hours Plumbing.
They arrived before time and finished within their time frame as indicated.
It's always so welcoming to have work performed by local native residents of the Monterey Peninsula. They will brighten your day and of course lighten your plumbing load.
From the second he answered the phone until he left the house, Tyler was attentive, professional and helpful. He listened carefully to what I saw as my problem, made an independent assessment of what the problem was, and offered me his professional view of what my short and long term options were. His office called to confirm the follow up actions based on the option that I selected. No pressure sales tactics, just facts. I now feel like I have a trusted friend in the plumbing business!!!!
Ahmad M.
09/02/2020 12:00:00 SA
The guys came out with the swiftness a few hours after my call. Upon efficient and detective-like inspection, the water leak in the front yard was found. We decided to replace the main water line since my home is a bit older. Bottom line is this; fair pricing and amazing service! Thank you Gentlemen.
Miranda W.
10/03/2021 12:00:00 SA
After hour was incredibly professional and reliable. We had to replace our sewer lateral line and they gave us the best quote and were available immediately. They showed up when they said and finished when they said. We will definitely recommend them to our friends and clients.
Ever since I've moved to Monterey, After Hour Plumbing are the company I trust if I have any plumbing needs or questions. They have amazing customer service, they are responsive and accessible, and they do great quality work. I highly recommend their services!
Super fast! Was here in 45 min after I called on a Sat. Very efficient and got the job done in about 2 hours! Thanks!
Ale J.
11/04/2020 12:00:00 SA
Wow, great company, professional job. And the men that showed up to do the job were thoughtful, courteous and did amazing work! Way to go you guys you hit a home run! I would recommend this team to anyone! Thank you!
If you have any type of plumbing needs, After hours plumbing is the best around. Cedric is honest reliable and gets the job done.
These folks are fantastic. Soooo happy to find a local family business who gives a quote for $129 to spend 1 hour to snake the line. They are fast and leave it cleaner than when they got there. The big boys are owned by bigger boys who can not give estimates even though more than 90% of the jobs are easily cleared with a good snaking the line....Give them a call! They actually answer the phone!! Such a treat!
Salvador H.
10/04/2020 12:00:00 SA
Horrible services
They are not prepare for do the job.
They ran to the store to get a pressure regulator even when I sent all the information and pictures for the job. She asked for pictures. Taylor the office person is terrible she hang up the phone.
The best thing about After Hour Plumbing & Drain is how short the wait time was between my initial call and Cedric showing up at my door. And I called him on a Saturday, no less.
This was for an emergency plumbing issue, and it was on a Saturday afternoon. I called After Hours Plumbing & Drain around 1:30PM, and at 3PM Cedric was at work. He fixed the plumbing and got everything back to working order, all while being friendly and professional. He charged me exactly what he quoted ($189) and not a penny more.
I'm very happy with the service, and won't hesitate to call again for anything plumbing-related in the future.
Jonathan L.
09/09/2020 12:00:00 SA
Work was done fine. They did upcharge me for costs that weren't in the original quote. Recommend you get a written quote before committing to the work
Our drains became blocked on Sunday night (in the middle of a huge storm, no less) and Cedric arrived at our house in less than half an hour. Impeccable professionalism and really nice too, this company knows what service with a smile means. Our problem was quickly fixed and we were back to normal before the end of the evening. We were saved from a huge mess and damage to our hardwood floors, will definitely recommend
Had some work done my Miah on 3/15/21.
Time efficient, early even. Well mannered, professional, mask on. I'll be having them do some more work in the future.
Cedric returned my call within minutes. Another 10 minutes and he was at my house. Another 10 minutes and he had fixed the issues I had (toddler putting who-knows-what into the toilets).
Straightforward service and pricing.
Thank you, Cedric!
After Hours Plumbing always comes thru for me. Yesterday, I thought I had a minor problem, and it came back bigger than I thought. Not very bad though- Ivan came out and fixed it up pretty quickly. I'm happy to see Cedric has grown his business since I started using him. He is my go to plumber. Reasonable rates and always a satisfied customer.
I don't do too many reviews but a have to give one to After Hours Plumbing.
We had an early morning plumbing issue on Memorial Day. Our shower/tub was clogged and full of muck and our washer drain overflowed. On top of that we were having a bbq so the timing was terrible.
I called 3 different local plumbers, Cedric of After Hour Plumbing answered. This was 7:00am on a holiday. Cedric said he would be at our house in 30 minutes, and he was. He gave us a very reasonable quote $189.00 considering it was a holiday and an emergency call. He ended up having to go on the roof and snake out two vents. Prior to that he explained the price adjustment for having to go on the roof, which I thought was fair, $275.00. The washer drain had also overflowed with black mucky water and made a mess in the garage. Once Cedric was finished snaking the drains he went in the garage and cleaned up all the nasty backflow and left the garage in great shape.
Cedric was prompt, clean, polite, and very professional. He went above and beyond and at the end didn't try to charge me with anything extra or any clean up. He stuck to the $275.00 estimate which again I felt was beyond reasonable.
I highly recommend Cedric and After Hour Plumbing. I hope this review encourages you to call them.
Thank you!
Mike
Del Rey Oaks
David D.
10/01/2021 12:00:00 SA
Recommended! This was my first-time service call with this local independent company, and I'll use their services again without hesitation. These guys showed up ahead of the scheduled time (fine with me!) and were quickly able to identify the problem at the main water meter, then offered a good explanation of repair options and the cost. Very professional and courteous too.
Mike T.
09/11/2021 12:00:00 SA
Beware of BAIT & SWITCH. I was quoted $250/hr on the telephone. When the service man came to the house, he said it would be $375/hr since it was a more complicated job. I did not have the work done. Unscrupulous and exploitive. I did not have them do the work.
I just had my garbage disposal cleared. After Hour Plumbing & Drain was the first one to be available and performed the service the same day I called. Tyler did a perfect job and was pleasant, efficient and clean. He was masked and had gloves on as well as booties. He came when expected and explained the work since I was interested. The price was right as well. I would recommend this business for sure!
I had a back up in my kitchen plumbing and these guys were prompt in not only responding to my call, they kept me updated the whole time of when they would arrive, how long it would take, who would be the person to come and help, and respectful/professional the whole time. They knew exactly what was wrong by my terrible description over the phone and fixed my problem in under an hour; haven't had any problems since! 10/10 would recommend to anyone and glad I found a plumber I can trust
Wow. This was such a pleasant surprise. We called in a pinch in the evening because our shower and toilets were backed up. I randomly looked up on google After hours plumbing and they're the first one's that popped up - go figure. I looked at their Yelp reviews and I gave them a shot. What a lifesaver they were! Cedric came within an hour and was very fast and professional. He got the job done and we were very pleased. We will be using them in the future. Great Work!
A long overdue compliment. . . Cedric and his team are fantastic! Prompt response to my plumbing issue. After fixing a backup from our washer to replacing the main sewer line this team was spot on. Tyler, Jeremiah, Ivan and Taylor were excellent team members. Everyone was personal, friendly, professional, kind, respectful and cared a great deal about not only their job but my property. I was impressed with how neat the job site was. I loved that they explained each step of the way to me (and I asked a lot of questions). If you need a plumbing job done - small or large - Cedric and his team are who you should call - pricing was very reasonable. Hats off to a top class company!!
I cannot express how great full I am to Cedric, Jeremiah and Tyler for all of their hard work. They came promptly, all of them acted like professionals and the job was well done. I have children and it means the world to us, thanks guys.
WOW!! What can I say!? This company is prompt, courteous, and I've run out of adjectives to describe the service.
Cedric (a Seaside alumni if I can add that!!), arrived within the time period quoted, surveyed the situation, snaked the toilet. Unfortunately, that didn't solve the problem of the clogged toilet. BUT it's not his fault.
i have to call the company who actually did the replumb and explain what Cedric found.
On top of that, i'm not being charged for the snaking!! WHOO HOO!
If you EVER need a plumber, start with After Hours Plumbing, you won't be disappointed. An added bonus is they are located in Seaside.
Andres O.
01/10/2020 12:00:00 SA
We had been having an issue with our water heater at our restaurant (a lot of loud noise) and within 30 min Cedric had diagnosed and fixed the problem (clogged filter). Will definitely recommend to anyone looking for an efficient solution to their plumbing issues.
Christina S.
05/11/2021 12:00:00 SA
If I could give more than 5 stars I would. From my first phone call to completion of my sewer repair Tyler kept me updated with each step of my repair. They kept their appointment times and even sent me text to update me with arrival times. Everyone I spoke to from office staff to technicians on site were informative and professional. The cost was fair and reasonable to the repairs being done. This will be my go to for all my plumbing needs. Thank you to Tyler and the entire team at After Hours Plumbing. You got a customer for life.
I contacted After Hour Plumbing to clear an emergency main line sewer block over a weekend, after the failure of two in-network home warranty providers to respond. Only after these two fails and a 1-1/2 day delay, did the home warranty company authorize me to call an out-of-network provider to do the work. I picked After Hour because of all the positive reviews, particularly the ones praising their responsiveness and quick service. I was easily able to contact Cedric directly and he got my job scheduled without delay. He arrived earlier than I expected but after opening the sewer cleanup cap, discovered another warning cap that said, no cable - the lateral to our house had a liner installed that could not be snaked and needed to be hydrojetted at much higher cost than what the warranty company preauthorized (preemptive tip to other homeowners - you probably want open your cleanup cap to check this out before you call for service). I'll summarize the 2-1/2 hour ordeal with the home warranty company by simply saying that Cedric's help was critical to make them understand the situation and get the authorization for the higher cost procedure. I can't thank Cedric and his company enough for the above and beyond service provided. If you are wondering if all the other 5-star reviews are true, I can tell you from first hand experience that they are!
Luis S.
07/11/2020 12:00:00 SA
I only turn to After Hour Plumbing and Drain whenever I have a plumbing issue. I cannot recommend his company enough! All the staff have been so kind, reliable, honest, and quick to respond. I've had several different plumbing issues within the past year (my house is quite old) and Cedric and his team were able to help with all of those issues. The staff is extremely knowledgeable and skilled. They have been able to help me with bathroom pipes, gas pipes, underground water leaks, and even updating my old plumbing system to a newer and more reliable one. I feel comfort in knowing that should any more issues arise, help is available with this team!
My first time working with AH and I am a very satisfied customer! Great service. Very professional. Arrived on time and fixed my sink/shower/dryer connection quickly at a great price. Will definitely use them again!
If you are willing to spend $450 an hour or part thereof, hire these guys...crazy expensive.
Super late at posting a review but I do believe this company deserves 5 stars. Great experience, the plumber and the man I spoke with on the phone were very kind. They got to my house much quicker than I ever expected .. fixed the problem and were gone all within about an hour and a half. Talk about getting shit done. Lol
The staff at After Hour Plumbing is amazing. We've called them a few times for various leaking issues and they've always been so professional, reliable, and able to fix the problems. Cedric and the staff are also very friendly. They are our go-to plumbing company!
Deeana H.
08/04/2019 12:00:00 SA
Nine pm, on a Sunday and the guest cottage toilet is clogged...who do you call when you've tried to unclog it and now really awful stuff is pouring out of your drain... I called Cedric. He was here within the hour, friendly and ready to work. (even my ferocious dog was ok with him) He fixed the immediate problem (guests can use the bathroom again!) and wrote up an estimate for longer term issues. Extremely professional. I will absolutely call him back to do the other necessary fixes.
A G.
12/12/2020 12:00:00 SA
I can not recommend these guys more. Cedric was amazing. And Taylor at the office is a gem. I will ONLY use them from now on
Great communication, professional and convenient service! Had a pluming kitchen sink emergency and the fix was done under an hour
Called on Saturday (9-21-19), a nice lady took all my information, was told I would get a call from a plumber in 10 mins, never got a call back. I gave them 20 mins before I called another plumber. A call back would have been nice if they couldn't get to my job.
Really solid and professional outfit. They were very responsive, direct, and ran a clean operation. They did a hydro-jetting of my 50 yr old drain pipe in the Carmel highlands. Great energy Cedric and his assistant. Highly recommend.
I've had to call Cedric and his team 3 times and each time has been great service. Despite having to recall on one of the services, they came out late night and fixed the issue in no time at all, and partially refunded the cost, guaranteeing their workmanship. They are very knowledgeable and professional. I'd call them again for sure.
We had them referred to us by a friend and we were very glad we chose them. We found out our drain under our house was 95% clogged and water was just draining under the house. Cedric came out and replace piping under the house laid down lime to clean up what was under the house and snaked under the kitchen sink 6 times before it was completely cleaned out. Cedric felt very friendly, honest and clearly explained what was going on. It was a great experience and he will be coming back to do more minor work for us.
Very professional, I was really impressed. Very polite and they let me know what was going on every step of the way. They were fast. They were also clean in their appearance and their work, cleaned up after themselves and always wore shoe covers when entering the house, no foul language either. They worked beautifully as a team! They take cards and I got an email receipt with the description on the work they did and the amount I paid. I was really pleased with the service.
Randy M.
08/04/2020 12:00:00 SA
Thought the main line was clogged because that happens in this house every 6-8 mos. Happened on a Fri. afternoon (the clogs always wait until the weekend). Dispatcher said she had someone in Santa Cruz who could be down here in around 1 hour. Ivan (the guy she was talking about) shows up, checks the sewer trap, checks the main line and then, literally, provides over-the-top service. Ivan got up on the roof (never saw that one before) and cleared the clog through one of the rooftop vents. Job Done! Turns out the clog was isolated in 2 adjacent bathrooms, inaccessible by the main clean-outs.
We had a leaky faucet and found the hoses, and everything else was in pretty sad shape. Ivan came out, replaced the fixture and worked hard to clean up this mess and left us feeling pretty good that we wouldn't have to deal with this again for years to come. Unfortunately there was still a very small leak that did not manifest itself until we were heavily using the sink. I called After Hours to explain the situation and sent them some pictures. Ivan came out the next day and replaced the valves to eliminate any possible causes. That did the trick. It is very refreshing to find a company that stands behind their work and responded so promptly. I will not hesitate to use them again.
Great Service, prompt to respond even on weekends. I will certainly be calling these guys back for future needs.
Jeffrey W.
08/01/2018 12:00:00 SA
After Hour is the best around hands down! Had a leak at the mainline into our house, called Cedric and he was very prompt and arrived right on time. He provided a quote which was very affordable and started working right away. Talked us through what he was doing the whole time. After Hour is the way to go if you are local! Will recommend!
I came home after work to a flooded garaged and backyard. My water heater had broke sometime during the day and was gushing, yes gushing water out of the bottom. Cedric showed up in about 30 mins to assess the situation and put in the new water heater with a co-worker the next day at my convenience. Great work, quick service, and they were friendly.
Wendy K.
07/01/2020 12:00:00 SA
Shower draining slowly. Called about 11:30 and they were here at about 2. Quick, effective, painless, with great service. Very happy with the results.
Lifesavers! Professional from beginning to end .... from the initial phone call to when the actual work was done.
Cedric was thorough with his work, and was straightforward to avoid any surprises. We can see why there are so many other positive reviews!
We would definitely call him again, and refer him to others.
Elizabeth B.
09/01/2018 12:00:00 SA
Our pipes were backed up to our tub and shower! We called Cedric and he arrived within 30 mins and fixed everything to like new within 1 hr! He even cleaned up our mess. Super friendly, reliable, and helpful! He is our go to plumber now! So happy we found him.
Mark W.
09/08/2019 12:00:00 SA
I had a ceiling leak on a Friday night. I called several plumbers, with no call-backs. I called After Hour Plumbing on a Saturday morning, and received a call-back within ten minutes. Cedric arrived within a few hours. He not only located, and fixed the pipe leak, but also repaired several other major plumbing issues. Everything was handled efficiently, and professionally. After Hour Plumbing is now my go-to when it comes to anything involving plumbing!! I could not be happier with this company! I highly recommend!
My vacation rental unit had a clogged sewer line. Called them and the issue was taken care of in about 2 hours. Would definitely use them in the future.
Melanie C.
08/08/2020 12:00:00 SA
We were very impressed! Called Them on Saturday morning and Cedric sent over one of his employees, Jermiah, who arrived within the hour! Miah wore a mask and was very courteous and got the job done quickly and happily. We highly recommend this company!
Used this company twice (and tomorrow a third) and can't say enough good things about them! This last time, Ivan did a fantastic job of unclogging the bathtub while also pointing out something that will eventually need attention (hence tomorrow's visit). Honest, courteous, friendly staff, very reasonable pricing and quick scheduling make this the company to beat. Cedric runs a first-rate operation!
Our sewer connection backed up into every shower, tub and sink in our house. After Hour was able to get to us within 1 hour. That's amazing, because plumbers are hard to schedule these days. Jeremiah was able find and clear the blockage after several tries - it wasn't an easy problem to fix. Both Jeremiah and Taylor were very helpful and courteous and they got the problem fixed for us within 2 hours! A high quality team. Thanks After Hours!
Seems like the weekend is a bad time to have problems...these guys are the ones to call..Cedric was here in an hour and got 'er done!..the nightmare is over..Thanks AH!!
This dude is awesome! My neighbor's spigot broke at 10pm and no other 24 hour plumber could come out and fix it. Even though I called so late he picked up with a great attitude and assured me even though the store was closed, he'd do what he could with what was on the truck. He showed up 45 min later and within 30 minutes fixed the issue. I couldn't recommend anyone better when you need fast and efficient service.
Cedric was awesome! I called him on a Saturday morning for an emergency leak and he arrived within the hour to address the problem. He quickly found and fixed the issue. He is reasonably priced and very nice. I will not hesitate to call him in the future.
Todd O.
03/03/2020 12:00:00 SA
Drain problems can be a pain in the *:s but don't let that ruin your day..Call Cedrick and he will be there when he says he will and take care of the problem..He found the problem,fixed it in less then an hour..He also put a camera down my main sewer line and found a slight blockage and at no additional cost..After Hour Plumbing will do the work and all my future plumbing from now on..Thank You Cedrick and YOU ROCK..
Little to much food down the disposal. Clogged, nothing worked. Called anyone open on a Saturday. Cedric answered and was at our home in 30 minutes. I was impressed by his professionalism and glad I called his company. He cleared the clogged & fixed some gaskets, done within an hour, also ensuring area dry and clean.
Everything was paperless, pricing was reasonable.
Thanks Cedric, I have your number, if needed again.
Irene W.
02/12/2018 12:00:00 SA
We called for a leak that we couldn't seem to fix and he fixed it right away. He was prompt, friendly and even cleaned up after he was done. I will definitely use them again and recommend them to my sphere.
I am very satisfied with After Hours Plumbing. They are very courteous, responsive and reliable. They were able to solve drainage problem inside and outside of my home where other could not. After Hours discovered broken pipes in both systems. The breaks were several yards from the drain entrances. I now have efficiently running drains. Could not be happier. I highly recommend After Hours Plumbing. They display a high level of customer care.
My first thought when speaking with Cedric on the phone was, This young man was raised well. He and his team were really wonderful. He made 2 trips to my home, which was 20 miles from his business, for a broken water heater. Was only charged for one trip. Came back the same day to install new water heater. I could tell by his work that he really knows his plumbing. I liked him right away. Big smile. The ladies in the office were also considerate and gave me time to plan my payment of the bill. What a relief to meet an honest plumber who cares. I have him on speed dial. Thanks, Cedric.
They came right away, diagnosed the problem and came back the next day and fixed the problem. I called 2 other plumbers before them and they both did not call back. The gentleman did not fix the drain plug all the way and had to come back the next day to fix. Otherwise, they would have gotten 5 stars. Call them first and they will access your problem and tell you the price.
It's true, Cedric is the number one plumber in Monterey County! I had water coming down through the ceiling in my kitchen. After calling my insurance, I called Cedric. He followed the water back to a water hose in the upstairs bathroom and replaced it. This was a lot of work to follow that water. He had to move a lot to get there. Plus, I had a second problem. I asked Cedric to fix another leaking water hose, in our third bathroom. Immediately, Cedric turned off the water main, replaced the hose and knob, turned the water back on, no problem. This man is professional, courteous, and polite. His bill was more than reasonable. Cedric is the best! But don't take my word for it, read the other reviews.
Cedric was prompt, professional and fixed our issue in no time! I really appreciated the company's use of technology for billing and easy communication of arrival. Excellent, 21st century service.
I can't say enough about Cedric's service. He arrived when he promised, and without asking put shoe covers on before entering our house. He worked very diligently. Cedric is extremely professional and friendly. We called for a clogged kitchen sink, but upon arrival we also mentioned a very slow flushing toilet. He assessed both, was honest that the toilet was just old, but worked with a long flush. There was no up sell that we had to have a new toilet. Cedric moved on the fix the kitchen sink. He did a very good job cleaning up after his work. I recommend them very highly.
Joann M.
06/05/2018 12:00:00 SA
From the first call till the end of the job, service was outstanding. Cedric was polite and got the job done. I would call them again and recommend to anyone looking to get the job done.
I am more than pleased and impressed with my experience. Cedric came out right away to fix my backed up kitchen sink. He was very friendly, prompt and professional. I would highly recommend him as well as use After Hour for any of my future plumbing needs. Thank you so much for such great service!!
Kathryn M.
03/12/2019 12:00:00 SA
Cedric and his apprentice arrived on time to replace our propane water heater. They both worked four hours without a break to finish the job. They were courteous, kept us informed of their progress and time needed to finish. Cedric let us know when he was on his way to start the job. He adjusted the time of start to match our schedule. His price was competitive, a bit lower than our other two bids. His work was excellent and he followed through with his itemized bid and the receipt for money received via email immediately. He left our property clean and as he found it. Excellent work and friendly demeanor.
Emmanuel D.
08/02/2018 12:00:00 SA
I would definitely recommend After Hour Sewer and Drain. They were there quick and didn't cost an arm and a leg. I needed him to hook up my fridge and he was in and out within 45min! My new favorite local plumber.
David G.
08/01/2018 12:00:00 SA
I've never written a Yelp review before, but I think that it is imperative that I do one for After Hour Sewer & Drain. It was after business hours but they run 24/7 and Cedric picked up the phone and told me he could be over in less than an hour. An automated text system kept me updated with his contact information and when he was on his way. Cedric arrived, put on his own shoe booties coming in the house, and got to work replacing our very old sink supply lines. He was incredibly friendly, courteous, and kept us informed of everything that he was doing. I expected the worst in terms of after hour rates, but it was very reasonable and he in fact hustled to see if he could accomplish it within an hour to save us some money. After finishing, I showed Cedric two other plumbing issues I was curious about and we made an appointment to fix one on-the-spot and he told me how to fix the other issue on my own to save me some money. Cedric is a consummate professional and I can't sing his praises enough. (I know I may sound like a shill, but 100% of his Yelp reviews are well-earned five-stars at the time of this typing.)
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