Casey C.

5/13/2023

I highly recommend Gator Rooter and Plumbing to anyone in their service area!

This is the second time that they fixed an inconvenient plumbing nightmare within hours. Every worker is a pleasure to interact with!

Sir B.

4/19/2023

I was extremely pleased with their responsiveness, follow-up, consistency, and overall approach to assessing the problem and quoting the fix.

They did excellent work, it was efficient, and warrants this review. This will be my first stop for my future plumbing needs!

Andreas K.

2/28/2023

We had a drain pipe for the washing machine that needed rooting and straightening. We got an appointment for the next day (could have gotten same day, but I was busy.)
Technician showed up at the promised time, gave a reasonable estimate and finished the job in half an hour. Everything looks good and works great.

Can't ask for anything more.

Rosealinda A.

5/26/2023

Gator was the third plumber I called in one day. We had a major clog between two back to back bathrooms on a single pipe line. He worked so hard several hours and didn't give up. All that hard work paid off. They also recommended to install a second clean out to help prevent that major clog again in the future. Very professional and price was reasonable.

Candace W.

03/11/2023 12:00:00 SA

I received five responses to my request for a price quote.
Gator Rooter was the first contractor to respond with an appointment that was available within four hours of my inquiry. Robert responded to my inquiry on yelp and confirmed that he was able to provide the service I was requesting, asked for my cell number and address and provided me with a window for when I could expect him to arrive. Upon his arrival he diagnosed the problem and offered me a quote for a simple resolution and a extensive resolution. I accepted the quotes and he proceeded with the work. Thankfully the simple resolution was what I needed. I am happy with the work so far and would recommend this contractor to anyone looking for emergency plumbing services.

Kobe P.

05/01/2023 12:00:00 SA

Needed a new toilet to be installed. Gator gave me the best quote among all the highly rated contractors. When i had my toilet delivered home, i called them to schedule the installation. They came on the same day, carried the heavy toilet down a flight of stairs, installed it in record time, cleaned the place up completely and hauled away the old toilet. They did an amazing job with the install! I spoke with Andres to schedule the installation and Nestor did the actual install. Both of them were great and easy to work with!

Raoul F.

11/02/2022 12:00:00 SA

I had a clogged sink and went to Yelp for help. Andres from Gator Rooting was the first to reply and provide a good price.

He arrived at the promised time, and cleared my clogged sink, and was on his way. Fast , easy, and affordable. Can't go wrong with Gator.

Stephanie H.

4/22/2023

My GD finally died. They were able to come out same day. I already had a new one so they only needed to install. Very quick and I'm back in my sink.

Sivasubramanian R.

5/25/2023

had a clog issue in my bathroom with water backup. it was late evening and when I called gater rooter I got a quick response. they asked me some details on the call, explained what they need to do and the pricing upfront. then within 30 mins they came and resolved the issue by snaking it out. they also helped us understand the source of the clog and what steps we can take to address it long term with estimates. overall very professional and timely help! thank you!

Ricky D.

1/25/2023

I had a few drains at my business that were clogged from previous owners neglect and reached out to Gator for a quote.

No only were they the first to responded, they were also one of the few that responded with a FAIR estimate.

We scheduled our appointment and Soto arrived promptly and prepared. The clearing of the drain was a touch more than expected, but he worked through it and completed the work as agreed. He stuck around a little longer to ensure the clog didn't come back AND, here is the real gem in this all, he took liberties with my mop and proceeded to leave my floors far cleaner than he found them. This may not seem like much to some, but to me it is the true hallmark of a great technician, something that is very rare now-a-days.

Thank you Soto!

Cathreene W.

04/07/2023 12:00:00 SA

Robert came by within 35 minutes of my inquiry! Very friendly and was able to unclog my garbage disposal quickly and efficiently. Great value for quick and reliable service.

Vwc Y.

11/28/2022

My hot water tank pipe in the wall had been leaking for over two weeks, and I was trying to find the problem and fix it by myself, but no luck. I called in the morning one day, and Andy showed up to assess and id the issue and provided me a quote on the spot, which I accepted. Two plumbers showed up at 8 am the next day, as Andy premised. It took them about 5 hours to remove the hot water tank, open the wall, replace the leaking pipes in the crawl spaces, and close and patch the wall as before. They completed the job and cleaned up the area within the time they estimated. I was impressed by the work they did professionally with dedication, promptly, and get to the point, no funny businesses.

Since it was a somewhat emergency situation for me, I didn't negotiate the price. I believe it wasn't the lowest, but a fair price based on random research I did.

However, I have to deduct one star because the plumbers who were on-site asked for a cash payment instead of a personal check, which Andy agreed to and indicated on the written quote. Perhaps, Andy and the plumbers didn't communicate properly. Anyway, the payment method misunderstanding was resolved quickly after talking to Andy on the phone.

Chris F.

11/17/2022

Gator Rooter was quick to reply. Both of my bathrooms were fully backed up and they addressed the issue the following day for a very fair price.

They identified the why my sewage drain line was backing up and showed me with a live camera feed.

They then were able to provide a long term fix (a new sewage line replacement), which also came in for a fair price.

I am completely satisfied with every aspect of their work.

Nelson E.

4/13/2023

So we came home to a slow leak from our water heater and after calling around we find out that we have to replace it. I create a quote request on Yelp and get responses from a bunch of different plumbers, including my regular plumber. Gator, by far, gave me the best quote and could fix it the next day. I even get a call Andres - the owner - and we hammer out the details of the replacement for the next day. His guy was supposed to arrive at 10am, but I got a call from Andres saying his plumber was finishing up another job and would be there a little after 11. The guy arrives - looks at the job and gets straight to work. A few hours later and I've got hot water again. Please note if you pay by credit card there's a nominal surcharge, but they can take check and Venmo. Work is clean, they take away the old tank, plumber is skilled and friendly, and I really have no complaints. Great job, Gator! I highly recommend their work!

P G.

05/05/2023 12:00:00 SA

We recently repiped our whole house because of a slab leak and Andy was great!! He was responsive and quick. His price was also competitive. I would absolutely recommend Gator and particularly Andy!

Victoria H.

01/03/2023 12:00:00 SA

My faucet in the kitchen was leaking pretty badly and I needed it fixed ASAP. Gator Rooter and Plumbing arrived the next day and fixed it within an hour. The service is fast and efficient. The pricing is good too. I plan on using them for all of my plumbing needs in the future!

Rr K.

12/18/2022

These guys are great, very reasonable pricing, and very prompt. Called them for an emergency installation of a Tankless Water Heater, and they gave the estimate the same day, and did a great job installing the next day. They finished the work very fast, and good quality work and very friendly to work with. Would strongly recommend them to anyone.

Stephanie F.

2/18/2022

Had to look for a plumber to fix an emergency leak from our refrigerator. Gator Rooter and Plumbing answered right away and was able to make it out the same day within a few hours after I called.
Nestor showed up on time and was very helpful with explaining the issue to me and even had to run out to Home Depot to purchase the part needed. He's very communicative and detailed with the work that was done. I would definitely be calling them again for any future plumbing issues I come across.

Daron C.

5/19/2022

WOOOOOOOOOOOW! 20 stars for this company. I can see now why this company has so many 5-star reviews. All well-deserved. They helped me replace a broken sump pump in the basement and they earn five stars each for timeliness, communication, value, and service.

First off, it's really hard to find a company that replaces sump pumps; not every plumber does it. My normal plumber was not available for three weeks so I did a Yelp search. The first two plumbers didn't do them. So I tried searching Sump Pump instead. I found a company that replaced them but they wanted to charge me up to $1700 for parts and labor and they couldn't come until tomorrow.

This company charged me $837.50 out the door. And they showed up today!
I called them at 10 am and they were here with parts by 12:45! They even went to Cal Steam to buy a brand new part with accessories right after I called and showed up at my door with the parts and everything needed. Amazing! Andy answered the phone and I think runs the show. Nestor did all the labor and was super professional, kind, and skilled...in and out in 1.5 hours. Everything was cleaned up, too, and no mess.

Continued to success to this company. I will certainly use them again in the future.

a b.

12/30/2022

Great work replacing our toilet wax ring within a day of request. Team removed shoes on rainy day to keep house clean. Bathroom was left clean after the job. We're looking forward to working with this friendly and professional team again.

Karl B.

06/02/2022 12:00:00 SA

Robert and his assistant were great, they showed up on time, were very response by text, did a clean job. Highly recommended!

Elizabeth J.

04/05/2021 12:00:00 SA

Andres and his team were fantastic. Having recently purchased an old victorian in SF that had VERY old pipes, I was very concerned about the size and cost of the job. Andres came over, did a quick evaluation and was able to break down the different costs associated with repairing my home.

Team: The team was extremely professional and very hard workers. They were very strict about observing COVID policies and I felt very confident that they knew what they were doing.

Time: They were able to come out for a quote right away and schedule a job for the very next week. The majority of the job was completed in just a few short days and hot water + new tankless water heater was installed.

Parts: They used all made in the USA parts and Cooper and were very proud to use them. There were a variety of companies quoting based on parts, and Andres was able to break down the types and quality and best inform us on what would last longest for our home.

Price: They were true to word on their quote, and the only adjustment we made was to add on another section in our home.

I would highly recommend them: Great quality of work, hard hard workers, very pleasant to deal with, honest and hard working. We will definitely use them for any future needs or projects.

Jason L.

12/28/2022

My house had rooter problems last night and Gator Rooter/Plumbing picked up my call, had the lowest quote out of a few I got, and was able to come early this morning to take care of the issue efficiently. Great experience and I highly recommend them!

Vivian F.

12/08/2022 12:00:00 SA

They helped me with a clogged toilet. Quick and responsible work. Will recommend them

Marc C.

03/04/2023 12:00:00 SA

I called around plenty. So much BS... Most plumbers charge what they can get away with. Gator Rooting & Plumbing Inc., know what they are doing. No bullshit about paying 300$ in advance for a camera scope only to get credited later if you award them the job. They own their own camera and related equipment, they own their own hydraulic equipment and they own their own tools. Professional all the way.
They arrive on time, prices are reasonable, and resulting work is excellent.
I needed a trenchless sewer replacement job. That is a BIG job. I was worried. However, 8am on Saturday 3/4/23, Robert scoped my sewer with camera. After discussion with Robert, I gave him the job. 11am, 4 guys showed up and began work that they obviously knew how to do. 6PM that same Saturday, the sewer is replaced and the area is cleaner than it was before.
New sewer, new concrete, and cheaper, by far, than any other estimate. You can tell they care about customer satisfaction, I mean that ! I am happy to recommend Gator Rooting & Plumbing Inc. for any residential plumbing job. Ask for Robert who is an excellent crew chief.

Jessica W.

10/21/2022

Robert did a great job of getting a beyblade out of the toilet. He was super responsive, professional, and fast. Highly recommend!

Gary V.

04/02/2023 12:00:00 SA

I had a water leak on my incoming water line. There was a bushing that was leaking and on both sides of the leak there were unions. They looked at the job and quoted me 875 dollars to do the job. I'm a little experienced at plumbing job and I told them that was way to much. so I told him to get in his van and would find someone else. As he was driving away his boss called my wife and said they would do it for 675. I got another plumber and he did the job for 130 dollars. That is why I would never call this plumber company. They are a total ripoff

Jim D.

3/17/2023

We had a water pipe leak in front yard on Friday evening and they came out within one hour and was able to resolve the issue with reasonable price. I will not hesitate to contact them if I have another plumbing issue.

Jerry A.

09/12/2022 12:00:00 SA

Needed an outdoor hose faucet replaced, got a great estimate and about 3 hours later Andres was at my home and had the job completed. Quick responses, great service!! Will call Andres again for any plumbing needs!

Shuchen Z.

3/23/2022

Service 10/10, Sato came in to help change the water shutoff valve( not sure if it is the right term) he has done everything what we asked for. He paid a lot attention to details and got the work done fast. Not to mention he took off his shoes when he entered our house without me asking, very considerate.

Overall very pleasant experience and will use them again.

Vasileios K.

11/17/2022

Our toilet was clogged because my son dropped a plastic toy in it and flushed. Pinged Gator router and plumbing on yelp, they were the only plumber to reply with a detailed quote. That much to do snake, that much to remove the toilet. I really appreciated that they did not need to show up on my house just to give me a quote. They arrived on time as agreed, did the snake, did not work, and then removed the toilet, found the toy then put it all back. They were done in 1h, walking me through the whole process. Paid what was quoted, and was super happy. Amazing service, will call again.

Elizabeth B.

8/21/2022

They were so awesome! My mom's toilet had stopped filling up and I talked to them about coming out the next day. I got a call saying that they had some time open up so they sent someone the same day and they fixed the toilet! I'm so grateful because my mom lives 100 miles away from me and it's hard to manage repairs for her place. Super thankful that they got there so quickly and they were affordable. Definitely will call them again for any plumbing needs.

R G.

09/06/2022 12:00:00 SA

Quick response for an emergency plumbing situation. He arrived within the hour and fixed the original issue & a second issue that popped up. Everything finished in less than 30 minutes! He was professional, polite, and friendly. I'll definitely be calling again for any future needs!

Kuan-Hua P.

8/29/2022

Since we own a very old house, we had to repipe for both water and sewer lines with copper and abs pipe respectively. Andy and Soto led a great team to complete the nice work during the weekend. The folks worked really hard and addressed all the feedback during the implementation. I am so happy with the communication, price and quality they are able to deliver.

Gowtham S.

10/08/2022 12:00:00 SA

Great service by Andy!! Fast and efficient. He came at the right time and fixed the clog in our kitchen drain.

Jason Z.

08/07/2022 12:00:00 SA

They came in time. Provided evaluation and resolved the clog within 30min. Great service. Highly recommended!

Roy M.

8/29/2022

Gator did a hydrojet of a transverse drain line and snaked a shower drain. I will use them again. Their prices are good and they don't do the very common switch and bait- cheap snaking which the plumber knows won't work and then high priced hydrojet or repiping.

Ellen S.

08/05/2022 12:00:00 SA

Great service, were able to do the work the same day I requested it, charged the cheapest of 3 plumbers that provided quote for the same tasks.

Xavier G.

2/17/2023

Reached out over Yelp about a clogged sink and these guys were quick to respond and fix the issue! Gave us a great price compared to other places and were very fast! Highly recommend to anyone unsure of who to call for a plumbing job.

Elvina N.

04/06/2023 12:00:00 SA

Our toilets were overflowing Wednesday night, I reached out for quotes through yelp. Gator Rooter was one of the first to respond on yelp and call me Thursday morning. Nestor came 20-30ish mins after calling me. He used the camera which he quoted 250 to see what the root of the problem was. He saw toilet paper waded up like paste and then went out to check the pipes under our home. After inspecting the pipes he showed us pictures of corrosion of the steel pipes and leakage. He suggested we repipe to fix the the leakages and pluming all together. He quoted us a little over 6k and we all agreed on 6K. Nestor went for parts and started before his team of two (who looked really young though - I am no ageist but hope they were part of Gator Rooter as they were not in uniform as Nestor was which is bit of concern). My husband had though he had asked him the pipes are going to be replaced by the same style pipes which were steel but he ended up saying no - maybe miscommunication in the original conversation. They were replaced with plastic pipes which he reassured us are best and being used everywhere and should last more than 20-30 years (we really hope this is true as we are no experts). When they were down there fixing they noticed another part that for the toilets (toilet connection and it was rusty and old) that were a issue and suggested we replaced he confirmed he could do it for a additional 600, he did both toilets. All in all Nestor was profession, showed us pictures, kept us informed, worked diligently and checked every toilet, sinks and showers to ensure everything was working great before leaving. He confirmed he could get the job done by 6 or 7pm, he was almost exact he was done and left around 6:22ish (very impressed)! Nestor gave us his personal card should we need anything additional in the future, which we certainly will. I would recommend Gator /Nestor to my family and friends!! Thanks Nestor and Gator team!!

Rachelle N.

9/16/2022

We noticed a leak around the base of our kitchen sink faucet last night. I messaged Gator Rooter through the Yelp messaging app and made arrangements for a plumber to come out at 9:00 this morning. Andy came out, evaluated the problem, went to the store, purchased a new faucet, came back, and installed it. Everything was done within an hour. Very smooth and easy!

Michael C.

06/10/2021 12:00:00 SA

Soto (and then Andres) came in a couple of hours to take care of a pressure regulator that started leaking in the early morning.

I liked that Andres was able to quote me a price on the phone via texted photos. Many other companies insisted on coming over first which is a bit of an inconvenience when I was able to provide very clear photos.

Their pricing was competitive and got the work done quickly. They were supposed to come at 2-3pm and Andres called around 11am saying that his plumber could come over early. Awesome!

Fully masked and got the job done. What more can you ask for?

Anna Z.

01/07/2022 12:00:00 SA

I had a clogged bathtub and sink. I was referred to him by his brother and he was able to unclog both things efficiently.

They were very punctual and got the job done

Syed H.

10/09/2022 12:00:00 SA

Showed up on time. Very professional. Did the job exactly per quote. Great cleanup after. I will surely consider them for upcoming projects.

Natalie W.

06/02/2022 12:00:00 SA

Our garbage disposal wasn't working, and Gator Rooter and Plumbing came out right away, the next day! His price was reasonable and he was nice and explained what the issue was. I'd definitely call him again for another plumbing problem!

Scott F.

01/10/2023 12:00:00 SA

Bathroom drain clogged. Did a great job! Nestor was quick and friendly, able to squeeze me in right away. Highly satisfied

Sophia Z.

3/28/2021

Best experience and highly recommend!
Our house has a main line clogging problem. Andres responded to my Yelp message within minutes. Then came over just in a few hours. They have all the right tools, snake, camera etc. and removed the roots inside the pipe very quickly, so we can have a regular life right away. Over the weekend, he was able to sent 7 people over and replaced all the pipes with minimum damage to driveway and tiles, installed several clean out as well. The next day, 2 people came and put back the driveway tiles nicely. They all wear masks. His team is super efficient, considerate, thorough and delivers high quality work. The price is reasonable too. I feel very lucky to have Andres take care of our sewer clogging problem.

Thomas H.

5/25/2022

Need to thank Robert for his assessment of my problem. A strong odor was emanating from my master bath for the last 10 days. Robert made the trip out and determined it was not sewer gas or a broken pipe. He could have easily changed the toilet ring or ran a line to clean my drain lines charging me a-lot. His assessment was the odor was from a decaying animal in the wall or attic. Recommended a rodent removal company if the smell persist after 2 weeks. His honest assessment is much appreciated. He will be my future stand by plumber!

Yuxi S.

7/14/2022

Gator helped us unblock in the kitchen sink with the most reasonable price, highly recommended

Sohan K.

08/11/2022 12:00:00 SA

Awesome service at a great price. My kitchen sink was flooded and Gator provided the cheapest quote. I took a chance based on their yelp reviews and they didn't disappoint. Robert showed up next morning and not only unclogged the drain, he put in a camera to show me what the issue was. Basically the oil used in cooking had caused a lot of gunk. Will use these guys to hydrojet the gunk away next time the sink clogs up. Robert was super friendly and nice.

T B.

01/08/2023 12:00:00 SA

Gator Rooter & Plumbing Inc are the absolute best. We received a quote from another company that told us the job would be about $2000. Not sure we could trust that company we called Andy with Gator Plumbing. They came highly recommended from a family friend. And Andy assest the situation and found out the problem was with our toilet not the pipes. HOWS THAT FOR HONESTY. He unclogged the toilet. And saved the day. ANDY IS THE BEST. Gator is the way to go!!

Christie M.

4/26/2022

I reached out on a Saturday morning, Andy replied back right away. My water heater broke and was old and needed replacing. He sent a couple of co-workers over on Monday and boom.. done! Easy process, ordered the part over the telephone from a store they use which he set up, they picked it up and now no more cold showers. Yay! Thank you!

Melissa G.

01/05/2023 12:00:00 SA

Absolutely impressed with the customer service and quick response from Andres! I would highly recommend this place to anyone who is looking for plumbing services! Quick, on time, and very reasonably priced. I needed a hydro jet service done and Andres and his team not only arrived within the timeframe he said he would but he was professional and did the job quickly. Extremely impressed! Very thankful!

Michelle P.

12/15/2022

Most of plumber not work till late as them. Nestor helped me to fix kitchen sink very quickly. I found my primary plumber!

Salisbury S.

12/29/2020

Contacted Andres through Yelp. Replied within minutes. What started as a sewer line replacement ended up being a copper re-pipe job, partial bathroom remodel and more. Andres and his team does more than just basic plumbing. I found out they are good with tiling and flooring work as well.

Sewer line replacement from house to sidewalk. I have had chronic issues with tree roots collapsing sewer line. Andres and team did this on short notice and my sewage issues were resolved by mid day.

Copper re-pipe. At some point, any old house with galvanized piping will need this done. In my case, it was 45 years old. I struck a deal with Andres which included the above sewer line work, copper re-pipe, shower re-tiling, bathroom flooring, kitchen sink replacement. He went above and beyond by also installing new toilets, dishwasher and the hardware I had previously purchased. Also, Andres' team added an icebox for my refrigerator.

Andres and his team did all the work to my satisfaction. I will be hitting him up again for my other bathroom remodel!

Darryl L.

11/23/2021

Cleared drain on a Sunday over a week ago. Paid with plumber's name on check. Promised receipt via email, nothing received. Called trying to obtain receipt, left voice message which then became a failed call. REALLY!!
??????Gator???????

Rhonda M.

12/30/2022

Soto is an absolute wonder!!! So amazing! I had a clogged drain connected to my washing machine that completely flooded the floor. They responded quickly and got the job done just as fast. The price is way better than anyone else, in my opinion. They are very kind and professional (great customer service is paramount). I will be using them again for sure.

Meri M.

11/12/2022 12:00:00 SA

We had a break in our front yard that was leaking 20 gal per hour, according to the city. We had to completely shut off water to the house. I contacted 10 plumbers. Gator responded within the hour and was the only one who agreed to come to the house to deal with it. After checking out the yard, Nestor explained we had to dig out part of the driveway, put in copper piping, and then replace the concrete. He needed a team for the project so it wasn't cheap ($2400) but the team of 6 worked for 7 hours the next day to do the whole thing. I was grateful for their professionalism and the solution to my problem.

Tina X.

05/09/2022 12:00:00 SA

We had a burst pipe, needed to fix and clean up the crawlspace. We had to excavate, replace connectors, and old pipes as well on top. Very clean job. They handled everything quickly and promptly for a reasonable price. I highly recommend them for their good and thorough work.

Edward M.

11/28/2020

Luis and his team arrived at my house promptly at 8am and completed a new 50' sewer line to the city sewer by 2:20pm.

His team was professional and explained the installation from start to finish.

Luis walked the finished project with us and explained that if we experienced any issues he guaranteed his work with a 4 year warranty.

I highly recommend Gator Rooter and Luis.

Please email me if you would like a recommendation

Chantel R.

3/22/2022

Fast, responsive, and fair. Robert was knowledgeable and friendly. He was also incredibly patient with my slow movements due to being disabled. He even was respectful of my home and removed his shoes without me asking.

Would recommend these guys, especially Robert! Thanks for coming out within the hour. You saved the day!

Sharon O.

09/10/2021 12:00:00 SA

We were quoted 1650 for a drain and vent re-route (we did all the demo ourselves), so it was just a matter of cutting and gluing ABS piping). Ended up having our regular plumber do the work for 300.

Dongdong D.

11/03/2020 12:00:00 SA

They came my home in the same today I sent the request. They had mask on at all time, and fixed the clogged tube pretty quick. They also wiped the countertop for me.
I have scheduled another appt with them.

Sunil M.

07/08/2022 12:00:00 SA

Service 10/10 Andres price was reasonable and he was nice and explained what the issue was. highly recommend them for their good and thorough work.

Andres and team helped us completely replace my main sewer lateral pipes, using the trenchless sewer method. He provided an estimate that explained the cost and possible additional costs. Throughout the process, he kept me informed of what was happening. His team arrived early to perform the job, which was completed within 1 and 1/2 days. Part of the process involved breaking concrete and then replacing it. Once completed, you couldn't tell any work had been done at the site.

The company displayed great professionalism and appeared to know exactly what they were doing. They also helped with replacing piping under the house and his team did an amazing job. I will certainly use them again in the future.

I would recommend everyone who has a drain problem to this business. His team is super efficient, considerate, thorough and delivers high quality work.

Xiao M.

08/06/2021 12:00:00 SA

I used Gator plumbing to fix my broken water pipes under the sinks. The reason I'm giving 1 star is because of their service. To be honest, from the beginning the whole process seems strange.

First they directly quote me a super high charge of $325 based on the image I sent them, once I told them the other company was charging way less then they change the price to $250. So one lesson learnt was that NEVER TRUST their first quote.

Second, they subcontracted the work to someone else. After accepting the price, they actually sent someone that's totally not related to the company to fix the water (not sure if the person even had license). This will become an issue if you ever try to reach out back to them in the future because the person who did the actual work wasn't under this company hence no work warranty.

Third, they never sent me a receipt afterward. I need the receipt for reimbursement so I kept asking but they just keep delaying on send me the receipt hence at the end I just had to give up.

Overall the whole process was so awful that I had to write this post to tell people what to expect. And I'd highly suggest to check for other company who will offer more professional help.

Reina P.

10/11/2020 12:00:00 SA

Luis was the first call I got when I asked for an estimate through Yelp. He came over and gave us a very reasonable estimate to replace our galvanized piping for the house. His team of about eight guys showed up on the day that they were supposed to and worked on all day. His team came in with masks and covered my floors from the garage all throughout the house- kitchen, hallway and bathrooms. They did a very thorough job. I'm so pleased with them that I now have a permanent plumber with Luis and his team.

Because they did such a great job, I asked Luis to also go ahead and install a cabinet and change the faucet in my bathroom also.

Junling H.

1/28/2022

I have leak under my kitchen sink. They send Robert within 1 hour after my call. Robert is very experienced and replaced the problem pipe right away. I am very pleased with their speed and the service. The charge is reasonable. Highly recommend this company.

Krishelle H.

08/10/2021 12:00:00 SA

Had a great experience with Gator rooter. Andres reached out promptly after I submitted my quote and promised something to come within an hour, with parts in hand. Nestor arrived, was very professional and did a great job. Payment was processed via Venmo, super easy for me! Would happily call this company again, there's nothing like great service and a complete job in under two hours! Thanks Nestor!

Dongyu X.

11/14/2022

Our toilet and shower tub flooded on Sat morning around 9am and I quoted several plumbing companies. Gator rooter and plumbing responded within 10 mins and headed to my property even before 10am. Their price is very reasonable and the service is comprehensive. They even checked my crawl space and told me the root cause of this clog. So satisfied and they deserve a 100 star.

Tian L.

04/09/2022 12:00:00 SA

Waking up with a clogged drain in kitchen could be stressful. I quoted on Yelp and the owner Andres replied messages instantly with a very reasonable quote. We scheduled and Soto came 2 hours later. Soto was very easy to communicate and very knowledgeable. And of course he fixed the issue with a breeze and paid very good attention to keep my kitchen clean. I would recommend everyone who has drain problem to this business. Fast, affordable and crisp! BTW Yelp quoting really works.

Tiffany W.

3/15/2022

The business owner is very responsible and quickly arrange his crew for our toilet replacement. Highly recommend to family and friend.

Shirley D.

02/02/2022 12:00:00 SA

Andy, quickly responded after being contacted to completely replace my main sewer lateral pipes, using the trenchless sewer method. He met with me and explained in detail what the trenchless method entailed. He provided an estimate that explained the cost and possible additional costs. Throughout the process, he kept me informed of what was happening. His team
arrived early to perform the job, which was completed within 1 and 1/2 days. Part of the process, involved breaking concrete and then, replacing it. Once completed, you couldn't tell any work had been done at the site. The company displayed great professionalism and appeared to know exactly what they were doing. I will be contacting this company for all of my future plumbing issues.

Matthew G.

02/01/2022 12:00:00 SA

I needed to reconfigure my main line at the house. The front sprinkler system branched off before the shut off valve. Gator Rooter contacted me and made an appointment for an estimate. They did not show up during the scheduled time frame due to employees calling in sick.
I was contacted a short time later, and a technician showed up in the afternoon. He gave me an estimate, and was able to complete the job right then.

Dan B.

4/29/2022

Fast response and great service. I would recommend them for your project. Fixed my drain and leaky toilets very quickly.

Jim D.

02/10/2022 12:00:00 SA

One of the joys of buying an older house is having things crap out on you every now and then. One of these was an at least 30-year old gas valve underneath our gas cooktop that started leaking gas. PG&E came and shut down gas to our entire house, which meant no cooking, heating, or hot water until the problem was fixed. I posted a plea for help on Yelp at 4:30 P.M. and Gator was the second vendor to respond. (The first had only one review, so I went with Gator because of the reviews.) After a text exchange, Gator was able to come by at 7:00 P.M. that night, which allowed me enough time to get PG&E to turn my gas back on about an hour later.

Heidi F.

06/05/2022 12:00:00 SA

Doing the dishes on a Sunday evening and, suddenly, the water won't drain. The drain pipe was clogged and we couldn't wait until Monday to get it fixed. I search Yelp to find a rooter/plumber (with good reviews) who was still open - there aren't many to choose from and they aren't easy to find. Luckily, Gator Rooter answered the phone and he was here within 35 minutes. He went straight to work, cleaned our drain, and gave us helpful hints to avoid this problem in the future. Plus, the price was very reasonable.

If your drain needs rooting on the weekend, call Gator Rooter. If your drain needs rooting at night, call Gator Rooter. If your drain needs rooting on a weekday, call Gator Rooter.

Hari T.

4/21/2022

Good guys with prices that are fairly reasonable. They replaced the pipes in my wall in the kitchen for which they had to cut open the wall, which they fixed nicely, and replaced the p-trap assembly in the kitchen which was fairly non standard.

Great work, good prices, and worked at a pace appropriate to the complexity of the problem.

Ivan H.

12/22/2021

Got my shower cartridge replaced for a reasonable time. They were able to squeeze me in the same day I asked. Very quick to reply. Check out the before and after.

Meng H.

11/26/2022

We had a kitchen sink draining issue on Saturday morning over the thanksgiving weekend. After some search and calls around Noon time, Nester from Gator plumbing came to us on the same day afternoon. He quickly fixed the issue and gave us a very reasonable price. We are super satisfied and highly recommended Gator and Nester!

Jonathan L.

02/05/2022 12:00:00 SA

Contact a few plumbing companies in the morning for a kitchen sink back up. Gator Rooter and Plumbing responded instantly and was able to send someone out the same day. When Robert arrived, I explained to him the situation. He grabbed his tool and went to work instantly. Robert was in and out in less than an hour and the issue was resolved!

Artem Z.

10/30/2022

Fast and efficient. Cesar showed up to my address in Milpitas in less than an hour after the call during the weekend. The project included shutting down the water (hide & seek quest), and replacement of the broken shower cartridge. He made sure that the handle is in right position and runs smoothly. Thank you!

Etienne L.

01/08/2022 12:00:00 SA

Contacted company through yelp to get kitchen sink fixed due to drain being clogged. Company was first to contact me me with quote and went with them. The company had great communication and did great service. Left my place cleaner than when they walked in. Repair was fast and professional. I would say they are on the higher price but needed to get this fix immediately. I would say shop for pricing if not the are a good recommendation.

Alfred M.

7/16/2022

Andy is great. Super fast response and very professional. He helped me fix an emergency leak in a short notice. It is good to have such level of service around now as everything is going so expensive. Highly recommended!

Kevin P.

05/05/2021 12:00:00 SA

This place did a great job ! I have fidelity home insurance and the people they sent was horrible. Left me without be able to use the kitchen for two weeks. Called daily without any respond. I was extremely pissed off cancelled home warranty disputed the charge with credit card company. Then I called gator to do the job. The guy came 2 hours after the initial call, fixed my sink stoppage . Fixed the sink and saved me from non stop nagging from my wife. Life safer ! Best 250 bucks spent

Will recommend this place to anyone.

Karen M.

10/13/2022

I think Andy was honest and did a good job for a fair price. They also cleaned up very well.

David M L.

2/28/2022

Robert from Gator did an amazing plumbing repair for us.

Kai D.

5/13/2021

Toilet backing water out late at night. Got a quote from Gator, immediate reply and appointment set up next morning 8:30.

Highly recommend.

Danit B.

4/13/2021

Andres came on short notice and replaced my old water heater. He was very communicative and friendly. Thank you for taking care of my property!

Nan W.

7/22/2022

Andres and his assistant are very swift and professional. I initiated my project on Yelp in Friday afternoon, they responded in 10 min, showed up shortly and fixed the water shut off valve in 20min? Highly recommended!

David O.

5/17/2022

sent messages out at 6 am this morning .......my main sewer line feeds the big ass tree out front so ya clogged ...........we made our arraingements the guy showed at 830 with the cutter ........30 min later all done ..happy flushing

Supreet C.

11/25/2021

We had a great experience with Gator Plumbing. They were fast, reliable and honest. We had one issue come up again and they came back and fixed it right away... talk about great customer service.

Shirley C.

03/07/2022 12:00:00 SA

Very responsive even on Sunday evening. Hope to work with them for the next plumbing needs.
Thanks for great help.

audrey s.

09/04/2022 12:00:00 SA

Very helpful, quick response, reasonable pricing, offered other area of concern which was an unknown crack in pipe, courteous and knowledgeable. I would highly recommend.

Aaron O.

7/23/2022

Drainage pipes under our kitchen sink started leaking again. They'd never been right. Found these guys on Yelp and texted pics. They were over next day on time and with the needed metal pipe replacement. They did a nice job quickly and quietly. Recommended

K.Y. C.

03/01/2022 12:00:00 SA

Really responsive and got to my place to fix the garbage disposal next day after a night time quote request. Team was delayed but it was easy to reach them by phone and get updates on when they would arrive. Responsive to my request on the type of equipment to buy and use. Thank you!

Tanusree M.

1/20/2021

Very great experience with this company. We realized our kitchen sink was clogged and wouldn't drain water one night. I messaged a few companies through Yelp and this was one of the first to respond. We got on the phone and scheduled an appointment for the following morning at 11. They actually called the next morning saying they can arrive earlier, around 8:30. They came with proper COVID-19 precautions and did a very prompt job. The sink is officially unclogged! They were very knowledgeable and professional as well. They got the job done within 30 - 45 min. Highly recommend!

Eddie C.

12/06/2021 12:00:00 SA

Andres was great, had quick response and prompt service. Would use again and highly recommended.

Sam M.

01/08/2023 12:00:00 SA

I had a problem with water leaking which I did not know where from. Just seeing higher bills and then seeing my counter counting even when all the valves were closed. I called Gator from a recommendation from a friend and they sent a rep Nestor Soto for inspection. Nestor was committed to find the problem step by step and fixed our main valve first and interestingly still leaking was there. While another plumber had given me a big work and telling me that replacement of the pipes under the ground was needed, Nestor after being curious and trying to solve the problem, noticed some water in areas that I thought were due to a recent rain. However he asked if I had a sprinkler system and I said yes and interestingly enough the leak were from two of the sprinklers! A much cheaper to solve the problem. Nestor saved me of a lot of trouble and expensive repairs. I was glad with the service and hope they can keep the good work and saving their customers from expensive repairs.

Anding Z.

01/04/2022 12:00:00 SA

Andrew is a nice guy. He responded my request with short and straight answer and came to my house promptly for a sewer job. He was very good at what he does and finished the job quickly. He also used a camera to check the sewer pipe to make sure it's all cleaned and explained the issue to me. I will hire him again next time when I have any clogging issues.

Sandy C.

5/27/2022

Andy and his team is always responsive and on time. Super helpful and kind. They offer competitive pricing

Yuxing L.

08/09/2021 12:00:00 SA

They replied to my request very fast and sent their pro at the same day.
Price is competitive and they got the job done as promised.

Flora C.

9/22/2021

We needed toilets replaced for the entire house. Work was done well. Even when required longer hours than expected, owners honored quote provided over Yelp. Man of his word. Would definitely use them again.

Kai L.

11/18/2021

Andy and his team did a great job repiping our home. They were the first few plumbers to get us the estimate and came in quickly, finishing all the work within a day. Their price is competitive too, which even includes the cost to patch the drywalls. I will definitely ask them again for any other plumbing work in the future.

Vaepa S.

1/30/2022

Our sewage was leaking and clogged for about two days. He came and fixed it less than then an hour on top of the that he puts a camera down to show me what the problem was and how the root of the tree was part of the the issue. I would highly recommend this company. Luis was amazing and very helpful plus very professional. Best plumbing experience I have ever had.Responded in less than ten minutes on yelp which was awesome.

Ewan L.

12/17/2021

Robert is the man! He did an excellent and thorough job of cleaning my storm drain. Fast, friendly and at a very reasonable cost. He got the job done just in time before the upcoming storm. I highly recommend him and Gator Plumbing!

Tim C.

11/14/2021

We had a sewer issue. Gator came out the next morning and solved our problem in minutes, at a wonderful price. I appreciate what they can do!

LaJuana L.

1/26/2022

Our bathroom sink was clogged for several days and we did what we could, without much success to unclog it. We had to call the professionals at Gator Rooter and Plumbing. The staff was great and their plumber was awesome. He explain what the suggestions was and followed through with ease. Robert was great and I would highly recommend him to any of your associates/friends of the service we received from Gator Rooter and Plumbing.

Thanks Andres!!

Joyce F.

6/14/2021

He showed up actually did more than I expected. He installed a water regulator as I had requested. He changed the shut off valve and replaced the top portion of the water faucet for the same price.
Thank you.

Kevin Y.

4/15/2022

Responded promptly to my request. Next day appointment. Problems solved. Robert took good before and after photos so that I knew what happened remotely. Will use them again.

Tany C.

11/06/2021 12:00:00 SA

I cannot begin to describe how helpful Andy was. He showed up to an emergency situation in 40 minutes, spent almost 30 minutes finding the clean out (which I had no idea where it was), and then resolved the problem. He was incredibly professional and charged me a reasonable price. I would give him 10 stars if I could.